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Information Technology Division

Centralized Banking Solution


5, Sansad Marg, New Delhi 110 001

Date: 10.07.2017

Facility of Hands-on practice on


Finacle version 10x

TO ALL OFFICES

Circular no. ITD/CBS/09/2017

Our Bank is in the process of migrating to the Finacle Version 10 and all related
migration activities are in full swing.
The LKMC/IT Centre/PNBIIT/RSCs and ZTCs are providing focused training to
respective end-users and hands-on practice in their labs during training. For self
learning, on-line Training Modules (CBT) are already available on PNB Univ.
For more effective learning process, in order to facilitate end-users to do hands-on
practice on new version, a new facility has been extended to all staff members since
25.05.2017.
Any employee, with his CBS User-ID in existing Finacle, can practice on this new
training set-up. This facility is available from both the networks i.e. Internet and CBS
network (existing Finacle connected PC). Default password is Pnb#123 which user has
to change on first login.
Details of settings required to access this Training setup is as under:

Through CBS Network PC Annexure A,


Through Internet PC Annexure B
For help Frequently Asked Questions Annexure C.
We all need to appreciate the fact that this learning is key to provide efficient customer
service. The knowledge, coupled with practice, will empower the staff with the desired
confidence. All are advised to make maximum use of this unique facility which will help
preparing the operational staff for smooth Finacle version change.

(Indrajeet Arora)
General Manager

1 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
Annexure A

Settings required to access the Training server from CBS Network

1. URL to access the Server is:

https://pnbfin10web.pnb.co.in:11111/SSO/ui/SSOLogin.jsp

Link is also available at Non CBS Application page under ITD Tab with name
FinX Practice.

2. User id is the user id of the current Finacle setup. First time password is
Pnb#123. User has to change password on first login. After it, user has to logout
from the system and re-login with new password.

3. Java jre-7u6-windows-i586.exe needs to be installed on PC.

This can be downloaded from Finacle Front page. Enter 000000 in solid,
click on Interest Reports, Download the file jre-7u6-windows-i586.exe
and execute it.

4. Clear the Internet Browser Cookies


Open the Internet Explorer - internet options ---> new window will open
---> click on "delete" button ---> new window will open ---> remove the
tick from "preserve Favourites website data" and tick all other options --->
click on "delete" button ---> click on "OK" button. ---> close the internet
explorer

5. Clear the Java Cookies (Please ensure that while clearing java cookies internet
explorer should not be open)
Go to control panel ---> open java ---> "java control panel" window will
open ---> under "temporary internet files" click on "Settings" --->
Temporary Files Settings" window will open ---> click on "Delete Files ..." -
--> "Delete Files and Application" window will open ---> tick all the options
and click "OK" ---> window will close ---> click on "OK" button. ---> click
on "OK" button.

6. Add the site in compatibility view in internet explorer


Open the Internet Explorer ---> Tools ---> compatibility view. While adding
the site in compatibility view please uncheck the Display intranet sites in
Compatibility view and Use Microsoft compatibility lists checkbox.

7. Host Entry:
Click on Cloud Training Server Host Configuration provided on the Front
Page of Finacle.

2 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
A message will appear on the screen Do you want to run or save
cloudhostentry.exe. Click on the arrow on the right of save. Use Save as
option to save the file on the desktop of your computer.

A file cloudhostentry.exe will be saved on the desktop. Right click the file
and click on Run as Administrator. A black screen will scroll on the PC.

3 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
8. Add the site in trusted sites:

Open the Internet Explorer ---> internet options --->click on Security tab
---> click on Trusted sites ---> click on sites button ---> Trusted sites
window will open ---> add site https://pnbfin10web.pnb.co.in in trusted
sites. Close the window. ---> click on Custom level... button ---> Security
Settings Trusted sites Zones window will open. Enable all the options
except Use Pop-up Blocker and Use SmartScreen Filter which should
be disabled. Click OK. ---> system will ask for resetting the zone to
Medium Low. ---> click OK ---> click OK.

After the above activity restart the internet explorer.

4 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
Annexure B

Settings required to access the Training server from Internet PC

The user will be able to login in cloud server only from PC/Laptop running any version of
Windows 7/8/10 using Internet Explorer browser only.

URL to access the Server from Internet and CBS PC is:

https://pnbfin10web.pnb.co.in:11111/SSO/ui/SSOLogin.jsp

1. Java jre-7u6-windows-i586.exe (32-bit) needs to be installed.

This can be downloaded from the knowledge centre website


(https://www.pnbnet.in/itc/login.asp). Please login in knowledge centre --->
click on knowledge repository Tab ---> click on Downloads ---> click on
ALL submenu. From the DOWNLOADS page download the file Java
jre-7u6-windows-i586. Execute the downloaded file for the installation of
java.

2. Clear the Internet Browser Cookies


Open the Internet Explorer ---> internet options ---> new window will open
---> click on "delete" button ---> new window will open ---> remove the
tick from "preserve Favourites website data" and tick all other options --->
click on "delete" button ---> click on "OK" button. ---> close the internet
explorer

3. Clear the Java Cookies (Please ensure that while clearing java cookies internet
explorer should not be open)
Go to control panel ---> open java ---> "java control panel" window will
open ---> under "temporary internet files" click on "Settings" --->
Temporary Files Settings" window will open ---> click on "Delete Files ..." -
--> "Delete Files and Application" window will open ---> tick all the options
and click "OK" ---> window will close ---> click on "OK" button. ---> click
on "OK" button.

5 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
Go to control panel ---> open java ---> "java control panel" window will
open --->Go To UPDATE Tab --- > Uncheck the checkbox from check for
updates regularly --- > A New Screen will appear --- > Click On Never
Check --- > click on OK button. ---> click on "OK" button.

4. Add the site in trusted sites


Open the Internet Explorer ---> internet options --->click on Security tab
---> click on Trusted sites ---> click on sites button ---> Trusted sites
window will open ---> add site https://pnbfin10web.pnb.co.in in trusted
sites. Close the window. ---> click on Custom level... button ---> Security
Settings Trusted sites Zones window will open. Enable all the options
except Use Pop-up Blocker and Use SmartScreen Filter which should
be disabled. Click OK. ---> system will ask for resetting the zone to
Medium Low. ---> click OK ---> click OK. After it restart the internet
explorer.

5. Add the site in compatibility view in internet explorer.


Open the Internet Explorer ---> Tools ---> compatibility view. While
adding the site in compatibility view please uncheck the Display intranet
sites in Compatibility view and Use Microsoft compatibility lists
checkbox.

After the above activity restart the internet explorer.

6 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
Annexure C

FREQUENTLY ASKED QUESTIONS

Problem:
Whether the site can be accessed from all the browsers like Internet Explorer, Chrome,
Mozilla etc.

Resolution:
To access the site Internet Explorer preferably be used.
===================================

Problem:
Whether the site can be accessed from the devices like Android/iOS mobile phones,
tablets etc.

Resolution:
The system will not allow the user to login from devices other than PC/Laptop running
any version of Windows 7/8/10.
===================================

Problem:
Web Page is not displayed properly or buttons on web page are not working properly.

Resolution:
Please add the site in Compatibility view settings in internet explorer. While adding the
site in compatibility view Please uncheck the Display intranet sites in Compatibility
view and Use Microsoft compatibility lists checkbox.
===================================
Problem:
While opening the login page system displays the system displayed that Java was
blocked because it is out of date (Update plug in) (Run this time)

Resolution:
Kindly click the option Run this time.
===================================
Problem:
After entering user id and password, error is coming Could not perform login; Applet
not properly initialized.

Resolution :
1. Check the Java version installed in the PC. It should be 1.7.06.
Go to control panel ---> open java ---> "java control panel" window will
open ---> under "Java" click on "View"

7 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other
If both Java 1.6.0_32 and 1.7.0_06 are installed, then also it should work
properly.

2. Clear the Java Cookies.


===================================
Problem:
User id is disabled.

Resolution:
The other users can enable the user in cloud server.
===================================

In case of any issues, kindly contact

For Technical Support:

Mr Saurabh Agarwal: Mob No. 9899056520 Mail: saurabhagarwal@pnb.co.in


Mr Dharam Singh Mundary: Mob No.8527708777 Mail: dharam@pnb.co.in

For Operational Support:

Vijay Singh: Mob No.9811740442 Mail:vijaysingh2@pnb.co.in

8 Finacle 10 Upgrade is a Bank Project, as it will change the way all of us work today In one way or the other