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JAMILLAH N.

MANNINGS
Miramar, FL 33027 954-559-8314 JNMannin@yahoo.com linkedin.com/in/JamillahMannings

EXECUTIVE SUMMARY
Project Manager | Business Process Consultant with substantive experience identifying relationships between technologies, processes,
business models and people to assist clients in executing business operation improvement initiatives. Experience working in various
industries to focus on critical business functions, information and processes in support of the future state vision and business strategy.
Key strengths:
Business Strategy Formulation Business Process Analysis Process Design/Improvement
Product Definition Industry/Market Analysis Requirements Analysis

EXPERIENCE
PROJECT MANAGER III | BUSINESS PROCESS CONSULTANT, Centene Corporation, St. Louis, MO 2015-2017
Fortune 100 national healthcare enterprise that provides a portfolio of government sponsored and commercial health insurance products
Implemented a new Medicaid Provider Registration process to improve recovery of $590K reimbursable Medicaid charges,
maintain network adequacy, and improve Provider data accuracy. Streamlined the emergent inpatient Authorization submission
process for 245 Hospitals reducing administrative processing costs by $1.2 million and improving turnaround time by 65%. Built
a sustainable Medicare Material development and review program implementing opportunities for automation.

SENIOR BUSINESS ANALYST / PROCESS CONSULTANT 2012-2015


JM Family Enterprises, Deerfield Beach, FL | 2014-2015
JMFE's major subsidiary, Southeast Toyota Distributors, is the nation's largest independent Toyota and Scion distribution franchise
Commissioned to analyze client timekeeping practices and systems, implement operational changes and a new workforce
management system to drive cost savings. Identified methods for client to achieve $380K in cost reductions by consolidating
timekeeping systems, redesign time collection and reporting processes, reducing federal non-compliance exposure and
repurposing staff to more value added activities.

AutoNation Inc., Fort Lauderdale, FL | 2012-2014


#1 US auto dealer, owning 280 new-vehicle franchises; conducts online sales through AutoNation.com and individual dealer websites.
Led analysis for selection and implementation of a new Business Process Management System for back office processing of
retail car deals at AutoNations shared service center to eliminate manual intensive processes, and consolidate processes to
support rebranding of 14 brands into the AutoNation brand. Introduction of paperless car deal processing by electronic
methods, automated workflow and the use of digital technology (OCR/ICR) provided a cost savings of $575K in the first year.

SENIOR BUSINESS ANALYST CONSULTANT 2008-2012


Citrix Systems Fort Lauderdale, FL | 2011-2012
Network access devices and software for remotely and securely accessing applications across wired and wireless networks.
Implemented a Master Data Management (MDM) system which increased Sales Operations efficiency by defining the process
in which Sales Territory Master data would be created and used throughout the organization consistently in its CRM lead
assignment, sales order processing, commission payout determination and financial reporting.
Bluegreen Corporation Boca Raton, FL | 2010-2011
Real Estate Development, Title and Vacation Club Interest Company with over $900 million in sales and assets
Responsible for implementing additional capabilities for Owners to utilize self-servicing tools via the Owner website to fulfill
the companys key objective to reduce labor costs and transition the Operations staff to other strategic initiatives.
Florida Department of Transportation Turnpike Division Boca Raton, FL | 2008-2010
FTE collects approximate annual toll revenue of $700 million and processes over 2 million transactions per day
Led the requirements analysis for the design and implementation of five new toll programs: Electronic Toll Collection SunToll
program, I95 Express Lane, Airport Retail Replenishment Service, Toll System Replacement, and SunPass Operations
Management dashboard.
JAMILLAH N. MANNINGS
SENIOR BUSINESS ANALYST U.S. Bancorp, LTD Chicago, IL 2006-2008
U.S. Bank is the 6th largest commercial bank in the United States with $238 billion in assets
Selected to join the Organic Growth Division, to lead the requirements engineering effort for development of a mobile
payment solution to support the Bank's emergence into the Mobile Phone Payment market to introduce a new revenue
stream for the E-Payment Business Line.

EDUCATION | CERTIFICATIONS
BS, Business Administration - Management Information Systems Questrom School of Business, Boston University, Boston, MA
Continuing Professional Development: Six Sigma Green Belt Certification; Florida Atlantic University, Boca Raton, FL