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You are the Secretary of the Residents Association in your housing estate. Write a letter to
the director of the local municipal council to complain about the problems you and the other
residents are facing.

In your letter, include the details below:

rubbish not collected

causes terrible stench
stray cats and dogs scatter rubbish
clogged drains
breeding ground for mosquitoes
increase in cases of dengue fever
street lights not working
cause accidents at night
increase in crimeplayground not well- maintained
overgrown grass
playground equipment damaged

When writing your letter, you should remember to:

set it out in the correct format

include all the points given
address the letter to the director of the local municipal council
Rajvind Gill
10, Jalan Jujur,
Taman Jayadiri,
68000 Ampang,

The Director,
Ampang Jaya Municipal Council,
Bangunan Mentari,
Ampang Jaya,

Dear Sir,

Poor Maintenance of Taman Jayadiri

I am writing this letter on behalf of the residents of Taman Jayadiri to complain about the
dismal conditions we have been putting up with for the past three months.

2. One of the main grouses of the residents concerns uncollected rubbish (point 1). Initially,
rubbish was collected three times a week. However, since June this year the garbage
collectors have only been coming once a week. Our litter bins are always filled to the brim
and we have no choice but to leave our bags of rubbish next to the bins. The rotting
waste causes a terrible stench (point 2). Worse still, stray cats and dogs scatter the rubbish
(point 3) while looking for food. This is not only unpleasant but also unhealthy.

3. Most of the drains in Taman Jayadiri are clogged (point 4) with rubbish resulting in the
water becoming stagnant. It is not uncommon to see plastic bags, bottles and dry leaves in
these drains. There is an urgent need to clear these drains as the stagnant water is an ideal
breeding ground for mosquitoes (point 5). The residents are worried as there has been a
sharp increase in dengue cases (point 6) in the last two months.

4. The street lights along several roads are also not working (point 7). This has
caused several accidents at night (point 8), mostly involving motorcyclists as they are
unable to see in the dark. Unfortunately, the dark streets have also led to another problem
an increase in crime (point 9). Several residents, especially women, have fallen victim to
snatch thieves.

5. The one and only playground in our area is also not well-maintained (point 10). The grass
is overgrown (point 11) as it has not been cut for almost three months. Besides,
the playground equipment is damaged (point 12). Many of the see-saws and swings have
been spoiled by vandals.

I hope the council will look into our complaints and take prompt action to solve our problems.

Thank you.

Yours faithfully,


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