ISO 9001

The ISO 9000 family of standards represents an international consensus on good quality management practices. It consists of standards and guidelines relating to quality management systems and related supporting standards. ISO 9001:2008 is the standard that provides a set of standardized requirements for a quality management system, regardless of what the user organization does, its size, or whether it is in the private, or public sector. It is the only standard in the family against which organizations can be certified ± although certification is not a compulsory requirement of the standard. The other standards in the family cover specific aspects such as fundamentals and vocabulary, performance improvements, documentation, training, and financial and economic aspects.

Why an organization should implement ISO 9001:2008
Without satisfied customers, an organization is in peril. To keep customers satisfied, the organization needs to meet their requirements. The ISO 9001:2008 standard provides a tried and tested framework for taking a systematic approach to managing the organization's processes so that they consistently turn out product that satisfies customers' expectations.

How the ISO 9001:2008 model works
The requirements for a quality system have been standardized - but many organizations like to think of themselves as unique. So how does ISO 9001:2008 allow for the diversity of say, on the one hand, a "Mr. and Mrs." enterprise, and on the other, to a multinational manufacturing company with service components, or a public utility, or a government administration? The answer is that ISO 9001:2008 lays down what requirements your quality system must meet, but does not dictate how they should be met in any particular organization. This leaves great scope and flexibility for implementation in different business sectors and business cultures, as well as in different national cultures.

ISO 14001:
The ISO 14000 family addresses various aspects of environmental management. The very first two standards, ISO 14001:2004 and ISO 14004:2004 deal with environmental management systems (EMS). ISO 14001:2004 provides the requirements for an EMS and ISO 14004:2004 gives general EMS guidelines. The other standards and guidelines in the family address specific environmental aspects, including: labeling, performance evaluation, life cycle analysis, communication and auditing.

An ISO 14001:2004-based EMS:
An EMS meeting the requirements of ISO 14001:2004 is a management tool enabling an organization of any size or type to:    identify and control the environmental impact of its activities, products or services, and to improve its environmental performance continually, and to implement a systematic approach to setting environmental objectives and targets, to achieving these and to demonstrating that they have been achieved.

plans and actions provides a framework for demonstrating conformity via suppliers' declarations of conformity. strategic approach to the organization's environmental policy. they would have to be specific to each business activity and this would require a specific EMS standard for each business. Fulfilling these requirements demands objective evidence which can be audited to demonstrate that the environmental management system is operating effectively in conformity to the standard. However. ISO 14001:2004 can also be used to meet external objectives:     provide assurance on environmental issues to external stakeholders ± such as customers. If it specified levels of environmental performance. This has the effect of establishing a common reference for communicating about environmental management issues between organizations and their customers. The intention of ISO 14001:2004 is to provide a framework for a holistic. along with a commitment to continual improvement ± for which the EMS provides the framework. What can be achieved: ISO 14001:2004 is a tool that can be used to meet internal objectives:   provide assurance to management that it is in control of the organizational processes and activities having an impact on the environment assure employees that they are working for an environmentally responsible organization. the requirements of an effective EMS are the same. plans and actions. and discusses principal issues involved. ISO 14001:2004 gives the generic requirements for an environmental management system. The EMS standards: ISO 14004:2004 provides guidelines on the elements of an environmental management system and its implementation.How it works: ISO 14001:2004 does not specify levels of environmental performance. regulators. a commitment to compliance with applicable environmental legislation and regulations is required. the public and other stakeholders.such as a business client . Because ISO 14001:2004 does not lay down levels of environmental performance. the community and regulatory agencies comply with environmental regulations support the organization's claims and communication about its own environmental policies. That is not the intention.and for certification of conformity by an independent certification body . ISO has many other standards dealing with specific environmental issues. assessment of conformity by an external stakeholder . The underlying philosophy is that whatever the organization's activity. the standard can to be implemented by a wide variety of organizations. whatever their current level of environmental maturity. ISO 14001:2004 specifies the requirements for such an environmental management system.

evaluate the Health and Safety needs of your staff and visitors.OHSAS 18001: What is OHSAS 18001? OHSAS 18001 is the latest certification specification for Occupational Health and Safety Management Systems. certification body demonstrates a commitment to implement. but may also offer cost benefits for your third-party audit. not a legislative requirement or a guide to implementation. such as management review. corrective action and the requirement for trained personnel. third party. a certificate of registration to OHSAS 18001 will be issued. . Always bear in mind the need to conform to legislative requirements. by reducing duplication and providing a centralised document control system. This is followed at a later date by an audit to check that records are being kept and documented working practices are being followed. ISO 9001 AND ISO 14001 SYSTEMS: There are several common elements between these three systems. maintain and improve the way in which you manage your Health and Safety system. document control. Once developed. Integrated systems not only help an organisations internally. Ensure these procedures are fully implemented. After a successful audit. joint system or a combination of any of the above. Assessment to OHSAS 18001 Having chosen a third party certification body for your audit. Organisations registered to OHSAS 18001 can be more confident about meeting the requirements of Health and Safety legislation. The setting of targets through the Health and Safety policy. These can be integrated into a single. internal audits are needed to ensure the system continues to be effective. it will review your documentation to ascertain that it meets all the requirements of OHSAS 18001. There will then be continual surveillance visits (usually once a year) to ensure that the system is maintained and continues to be effective. together with the ongoing measurement against it ensures a process of continual improvement. then audit and review them. OHSAS 18001 is an audit/certification specification. Why seek certification to OHSAS 18001? Registration to OHSAS 18001 by an independent. Audit of joint systems is available and may be the best method for some companies. INTEGRATION OF OHSAS 18001. Then identify the boundaries of your Health and Safety system and document your procedures for meeting the requirements of OHSAS 18001. It is based on already published criteria such as BS 8800 and the Management Regulations 1992. How do you start to implement OHSAS 18001? What is involved? Firstly.

The OHSAS 18001 management system is compatible with ISO 9001 and ISO 14001 management systems and represents a progression of a management system philosophy. . EMS. An integrated management system merges the QMS. The significant similarities and overlap between these systems facilitates the ease to integration. from quality to environmental and continuing to occupational health and safety. and HSMS requirements together into one management system.

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