You are on page 1of 9

Technical Bulletin

Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To

(A5) Jetta, Rabbit, GTI,


Passat, Passat Wagon,
Eos, Touareg 2 New 2009 All All All All
Beetle, New Beetle
Convertible, Tiguan

Condition
00 08 03 June 2, 2008 2017826
Courtesy Vehicle Check
Perform the following customer courtesy vehicle check up, at no cost to the customer, for up to 90 days or 6,000
miles, whichever occurs first, from the vehicle in-service date.
Review vehicle features with customer, as necessary.

Technical Background
Courtesy Vehicle Check is designed to help improve owner loyalty for our brand and for your dealership.

Production Solution
No production change required.

Service
1. Checking Engine Oil
Note the following:
Ensure engine has reached its normal operating temperature.
After stopping engine, wait at least 3 minutes to allow oil to flow back into oil pan.
Remove oil dipstick and wipe with clean rag. Insert dipstick and push down to stop, allow dipstick to remain
in engine for 30 seconds.

Page 1 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Remove dipstick again and observe oil
level reading:
A - Oil must not be topped up.
B - Oil can be topped up. Result will cause oil
level to be in area -A-.
C - Oil must be topped up. Oil level sufficient
when oil level is in area -B- (grooved field).

Note:
If oil level is above area -A-, damage to
catalytic converter may occur.
When oil level is below marking -C-, top
up with correct oil to marking -A-, see oil
specification below.

Figure 1

Oil Specification for model year 2009 engines


(A5) Jetta, Rabbit, GTI, Passat, Passat Wagon, Eos, Touareg, Tiguan, New Beetle, New Beetle Convertible with
GAS ENGINES require Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502.00, see Technical
Bulletin Instance 2012855:
Use oil viscosity 5W30, 5W40 or 0W40
TDI equipped vehicles require Engine Oils Which Meet Volkswagen Oil Quality Standard VW 504.00 / 507.00
low ash oil, see Technical Bulletin Instance 2012855:
Use oil viscosity 5W30, 5W40 or 0W40

2. Checking Coolant Level

WARNING:

Hot Steam may escape when opening expansion tank. Wear protective goggles and
protective clothing to prevent damage to eyes and scalding. Cover expansion tank cap with a
rag and open very carefully.

Page 2 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Inspection Service:
Coolant level above MIN marking, see -inset- in figure 2.

If coolant level is too low:


Top up with coolant mixture, see repair
manual Group 19 Cooling System in
ElsaWeb.

Figure 2

3. Checking Brake Fluid Level

Note:
Brake fluid MUST conform to VW norm VW 501.14.

At time of delivery (PDI), brake fluid level


must be at MAX mark -1-.
To prevent brake fluid from overflowing
from the reservoir, level must not be over
MAX mark -1-.

Tip:
Recommended brake fluid level is between
MIN and MAX marking if brake pads are
new, or are far from brake pad wear limit.

Figure 3

Page 3 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin

WARNING:

If brake fluid is below MIN mark (#2 inset in Figure 3), inspect brake system thoroughly before adding brake
fluid.

Note:
Brake fluid must never come into contact with fluids containing mineral oils (oil, gas, cleaning solutions). Oils
containing minerals damage seals and sleeves on brake systems.
Brake fluid is poisonous. Due to its caustic nature, it must also never be brought into contact with paint.
Brake fluid is hygroscopic, which means that it absorbs moisture from the air. Always store brake fluid in air-tight
containers.
Wash off brake fluid spillage using plenty soap and water.
DO NOT reuse, (used) extracted brake fluid.
Always observe waste disposal regulations.

4. Check Engine Accessory Drive Belt(s)


Visually check accessory drive belts for proper operation.

If damage or excessive wear is verified


perform the following work procedure:
Crank engine at vibration damper/belt
pulley using a socket wrench.
Check the ribbed belt -1- for:
Sub-surface cracks (cracks, core
ruptures, cross sectional breaks)
Layer separation (top layer, cord
strands)
Base break-up
Fraying of cord strands
Traces of oil and grease

Figure 4

5. Check Coolant Hoses


Inspect coolant hoses for damage, if damage is noted, review with Service Manager.

Page 4 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
6. Check and Top Up Washer Level
Windshield cleanser concentrate G 052 164 protects spray nozzles, fluid reservoir and hoses from freezing.
All vehicles with fan type spray jets must be filled with windshield cleanser concentrate G 052 164 as this fluid
has a low viscosity at minus temperatures. The complicated spray jet system could otherwise become blocked
due to crystallized washer fluid and adversely affect the fan pattern of the spray jet. Windshield cleanser
concentrate G 052 164 ensures that fan type spray jets remain functional even at low temperatures.
Fill fluid reservoir with windshield cleanser concentrate G 052 164 in warmer season also. The powerful
cleanser removes wax and oil deposits from windows.
Washer system freeze protection (anti-freeze) must be guaranteed to approx. -25 C (-13F), approx. -35 C
(-31F) in countries with an arctic climate.

7. Check Wiper and Washer Operation


Verify operation of windshield and rear window washer(s).

Note:
DO NOT attempt to wipe or clean windshield wiper edge. Wiper(s) are manufactured with treated surface
that requires no maintenance.

Figure 5 Figure 6

If the washer(s) need to be adjusted, see Repair Manual Group 92 Windshield Wiper/Washer System in
ElsaWeb.
Verify when in operation and after correct adjustment of washer(s) that wipers do not streak and properly clear
the windshield.

Page 5 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
If there is a concern, and before wipers are replaced, proceed with the following steps:
Confirm that there is no foreign matter that can be cleaned/removed from glass.
Clean glass using 3M Gloss enhancer and cleaner clay. See the steps outlined below.

8. Exterior Glass Cleaning


Residue on windshield, i.e., industrial fallout (rough surface, snake skin appearance, streaking).

With vehicle exterior (including all glass


surfaces) washed and dried, perform the
following:
Apply 3MTM Perfect-ItTM Gloss Enhancer
Part No. 39034 to windshield.

Figure 7

Using 1/3 of a bar 3MTM Perfect-ItTM III


Cleaner Clay Part No. 38070:
Flatten clay into a small palm size
pancake.
With clay flat between windshield and your
hand, rub windshield (with light friction)
using a vertical motion (up/down) across
windshield).

Tip:
Ensure glass stays moist with Gloss
Enhancer. Clay can be flipped over when
dirty.
Wipe dry with a clean/dry towel.

Figure 8

Page 6 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
It may be necessary to apply a small amount of Gloss Enhancer to the glass again when wiping dry.
Inspect glass surface using the palm of your hand (feel for rough surface).
If rough surface is found:
Repeat process until clean.

Tip:
The Cleaner Clay can be reused several times by kneading clay, however; 3MTM Perfect-ItTM III Cleaner Clay
used on glass surface (mixed with Gloss Enhancer) must now only be used on glass surfaces.
DO NOT use clay mixed with gloss enhancer on exterior body surfaces of vehicle.

10. Check Tire Pressures


Tire inflation pressure table applies to normal tires, for all tire sizes installed at factory. This label is located on
the driver side -B- pillar.

Observe that the inflation pressure


specifications refer to air pressure of cold
tires. It is not advisable to reduce
increased pressures on warm tires.
Adjust tire pressure accordingly; DO NOT
deviate from the specifications provided on
the inflation label.
Spare tire receives highest tire pressure
designated for vehicle.
Check tire tread and side walls for
damage, if foreign material, such as nails
or screws is noted, discuss findings with
customer.

Figure 9

Page 7 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
11. Verify Exterior Lighting
Verify operation of DRL
Verify operation of parking lights.
Verify operation of front and rear turn signals.
Verify operation of brake lights.
Verify operation of back-up lights.
Verify operation of right and left turn signals as well as emergency flashers.
If available verify operation of driving lights.
Verify operation of headlights via light switch and operation of high beam light.

12. Verify Interior Light Operation


Verify operation of map/reading lights.
Verify operation of interior entry lights.
Verify operation of sun visor lights.
Verify operation of dash, instrument cluster and center console lights with the parking lights on. Verify that
these lights dim with the dimmer switch.

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)

Model(s) Year(s) Eng. Trans. VIN Range VIN


Code(s) Code(s) From Range To

(A5) Jetta, Rabbit, GTI, Passat,


Passat Wagon, Eos, Touareg 2 New
2009 All All All All
Beetle, New Beetle Convertible,
Tiguan

Claim Type: Use applicable Claim Type 1)

SAGA Coding

Damage Damage Location Parts Manufacturer


Service Number:
Code (Depends on Service No.) (removed part)

Page 8 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Use applicable when
0110 0055 _ _ _2)
indicated in ElsaWeb (L/R)

Labor Operation 3) : 01100000 = 50 TU

Diagnostic Time 4)

GFF Time expenditure 01500000 = XX TU max. NO

Road Test 01210002 & 01210004 NO

Technical Diagnosis 0132xxxx = XX TU max. NO

Claim Comment: Input As per Technical Bulletin 2017826 in comment section of Warranty Claim.

1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with Elsa updates.
4)
Documentation required per Warranty Policy & Procedures Manual.

Required Parts and Tools


No Special Parts required.
No Special Tool required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 9 of 9
2008 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.