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2010 INVESTOR FACTSHEET
supplies the Downstream businesses. Downstream also oversees Shell’s interests in alternative energy (excluding wind) and CO2 management. markets gas and power and provides shipping services. including the raw materials for plastics. lubricants. Upstream Americas manages the upstream business in North and South America. bitumen and liquefied petroleum gas (LPG) for home. It provides technical services and technology capability covering both Upstream and Downstream activities. coatings and detergents used in the manufacture of textiles. Marketing sells a range of products including fuels. It is also responsible for providing functional leadership across Shell in the areas of safety and environment and contracting and procurement. Downstream also trades Shell’s flow of hydrocarbons and other energy related products. liquefies and transports gas and operates the upstream and midstream infrastructure necessary to deliver oil and gas to market. Upstream Americas also extracts bitumen from oil sands that is converted into synthetic crude oil. medical supplies and computers. Chemicals produces and markets petrochemicals for industrial customers. distribution and marketing activities for oil products and chemicals. Manufacturing and supply includes refining. These activities are organised into globally managed classes of business. liquefies and transports gas and operates the upstream and midstream infrastructure necessary to deliver oil and gas to market.OUR BUSINESS Upstream International manages the upstream business outside the Americas. It searches for and recovers crude oil and natural gas. some regionally and globally managed activities and supporting activities. transport and industrial use. Upstream International also manages the global LNG business and the wind business in Europe. Downstream manages Shell’s manufacturing. Additionally. It comprises operations organised into business-wide managed activities and supporting activities. It searches for and recovers crude oil and natural gas. A C D E B m J K F H m L g I N CHEmICAL PRODUCTS USED FOR n Plastics n Coatings n Detergents UPSTREAm n n n n n n n n DOWNSTREAm Refining oil into fuels and lubricants Producing petrochemicals K n Developing biofuels L n Trading M n Retail sales N n Managing CO2 emissions n Supply and distribution n Business-to-business sales n n n Exploring for oil and gas A Developing fields B Producing oil and gas C Mining oil sands D Extracting bitumen E Liquefying gas by cooling (LNG) Regasifying LNG G Converting gas to liquid products (GTL) H Generating wind energy I J gAS AND ELECTRICITY n Industrial use n Domestic use REFINED OIL PRODUCTS n (Bio) Fuels n Lubricants n Bitumen n Liquefied petroleum gas F 2 ROyAL DUTCh ShELL PLC . including chemicals. Projects & Technology manages the delivery of Shell’s major projects and drives the research and innovation to create technology solutions. it manages the US based wind business. some business-wide managed activities and supporting activities. supply and shipping of crude oil. The activities are organised within geographical units.
PERFORmANCE FOCUS We will work on continuous improvements in operational excellence. our emphasis remains on sustained cash generation from our existing assets and selective investments in growth markets. OUTLOOK We have defined three distinct layers for Shell’s strategy development: near-term performance focus. project-delivery capability and operational excellence will remain key differentiators for our businesses. We believe our technology. Meeting the growing demand for energy worldwide in ways that minimise environmental and social impact is a major challenge for the global energy industry. ROyAL DUTCh ShELL PLC 3 . We have firm plans in place for $1 billion of cost savings in 2010. we believe our technical expertise will be a deciding factor in the growth of our businesses. and the management of integrated value chains.PEARL GAS TO LIquID PLANT IN qATAR 2010 STRATEGY UPDATE STRATEgY Our strategy seeks to reinforce our position as a leader in the oil and gas industry in order to generate competitive shareholder returns while helping to meet global energy demand in a responsible way. In our Downstream businesses. supporting customers in managing their energy demands and continuing to research and develop technologies that increase efficiency and reduce emissions in oil and gas production. and staff reduction of some 2. the financial and project-management skills that allow us to deliver large oil and gas projects. Our commitment to technology and innovation continues to be at the core of our strategy. medium-term growth delivery and maturing next generation project options. Our key strengths include the development and application of technology. In Downstream. We will continue to focus on capital and cost discipline. We leverage our diverse and global business portfolio and customer-focused businesses built around the strength of the Shell brand. with an emphasis on safety.000 positions by the end of 2011. We expect asset sales of up to $3 billion per year as Shell exits from non-core positions across the company. we focus on exploration for new oil and gas reserves and developing major projects where our technology and know-how adds value to the resource holders. we aim to maintain relatively steady capital employed. We are committed to improving energy efficiency in our own operations. In Upstream. asset performance and operating costs. Intense competition will remain for access to resources by our Upstream businesses and new markets by our Downstream businesses. As energy projects become more complex and more technically demanding. We expect around 80% of our capital investment in 2010 to be in our Upstream projects.
North American tight gas and Australia LNG. which delivered 2. Downstream. with the development of over 8 billion boe of resources in the design or concept-selection stage. mATURINg NExT gENERATION PROJECT OPTIONS gROWTH DELIVERY Shell has some 11 billion boe of new oil and gas resources under development. and is making selective growth investments in marketing. The portfolio has the potential to deliver growth to around 2020. with an emphasis on financial return. 2012 cash flow should be at least 80% higher than 2009 levels. and it has selective downstream growth opportunities. Oil and gas production is expected to average 3.4 billion boe of new resources in 2009.5 million boe/d in 2012. Exploration. Shell expects cash flow to grow by around 50% from 2009-2012 assuming a $60/b oil price and a more normal environment for natural gas prices and downstream margins. Shell is adding new chemicals capacity in Singapore and refining capacity in the USA. In an $80/b world. Net capital investment is expected to be $25-$27 billion per year for 2011-14. with up to $3 billion per year of asset sales and $25-$30 billion per year of organic investment. compared with 3. underpins the strategy to access new resources. Annual spending will be driven by the timing of investment decisions and the near-term macro outlook as Shell invests for long-term growth. We are also taking steps to further improve our chemicals assets quality. SAKHALIN II: 1ST LNG DELIvERy FROM RuSSIA 4 ROyAL DUTCh ShELL PLC .15 million boe/d in 2009 – an increase of 11%.There are new initiatives in hand that are expected to improve the status of Shell’s industry-leading Downstream by focusing on the most profitable positions and growth potential. Shell has built up a substantial portfolio of options for its next wave of growth. Shell is working to mature these project options. This portfolio has been designed to capture oil-price upside and minimize the company’s exposure to cost inflation and political risk. Key elements of this portfolio include deep water Gulf of Mexico. Cash flow from operations excluding net working capital movements was $24 billion in 2009. Shell has plans to exit from 15% of its world-wide refining capacity and 35% of the company’s current retail markets.
000 50 20 0 2014 2005 UPSTREAM DOWNSTREAM 2012 0 UPSTREAM DOWNSTREAM (*)CURRENT COST OF SUPPLY EARNINGS PRODUCTION GROWTH Kboe/d 4.000 CUMULATIVE BUYBACKS AND DIVIDENDS $ Billion 200 $ Billion 200 $ Billion 80 $ Billion 80 150 3.000 $ Billi 3.000 2007 2008 2009 2009 2010 2012 CORPORATE OIL & GAS PRODUCTION DIVESTMENTS/OTHERS PRODUCTION FORECAST AT $70/b CAPITAL EMPLOYED $ Billion 200 80 150 Kboe/d 4.000 100 60 40 2. RDSB & FTSE ROyAL DuTCH PETROLEuM COMPANy.000 2009 2005 2014 2012 0 2005 UPSTREAM DOWNSTREAM 0 2005 2010 UPSTREAM 2012 2012 2006 2007 2008 0 2009 2005 2006 CTION ECAST AT $70/b DOWNSTREAM OIL & GAS PRODUCTION PRODUCTION FORECAST AT $70/b BUYBACK DIVIDENDS BUYBACK DIVIDENDS SHARE PERFORMANCE ROyAL DuTCH PETROLEuM COMPANy.000 100 150 60 60 100 40 40 2. RDSA & AEX SHELL TRANSPORT & TRADING.000 50 50 20 20 0 2012 2014 1.INVESTMENT HIGHLIGHTS EARNINGS (*) $ Billion 35 30 25 20 15 10 5 0 -5 2005 2006 1. RDSA ADR & DOw JONES INDuSTRIAL AvERAGE Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) Index (End 2004 = 100) 160 160 140 120 100 80 60 160 140 120 100 80 60 160 140 120 100 80 60 160 140 120 100 80 60 160 140 120 100 80 60 160 140 120 100 80 60 160 140 120 100 80 60 160 140 140 120 120 100 80 60 100 80 60 2005 2006 2005 2005 2008 2006 2009 2007 2007 2006 2005 2008 2008 2007 2009 2006 2009 2005 2007 2006 2008 2005 2007 2009 2006 2008 2007 2009 2008 2005 2006 2009 2005 2007 2006 2008 2005 2007 2009 2006 2008 2007 2009 2008 2009 Royal Dutch PetroleumRoyal Dutch Petroleum company and RDSA AMSTERDAM company Shell Trading & Transport Trading Transport Royal Dutch Petroleum company and RDSA ADR NEW YORK PetroleumADR NEWand RDSA ADR NEW YORK Royal Dutch PetroleumRoyal Dutch company and RDSA company YORK Royal Dutch Petroleum company and RDSA AMSTERDAM and RDSA AMSTERDAM Transport and RDSB LONDON Shelland RDSB&LONDON and RDSB LONDON Shell Trading & AEX AEX AEX FTSE 100 FTSE 100 FTSE 100 DJ Industrial average DJ Industrial average DJ Industrial average ROyAL DUTCh ShELL PLC 5 .
DOwNSTREAM TRANSPORTATION .AuSTRALIA SHELL EMPLOyEE AT RETAIL SITE qATARGAS-4 uNDER CONSTRuCTION Courtesy of qatargas 6 ROyAL DUTCh ShELL PLC .
2010 April 28. PA 15252-8516 USA Tel: +1 888 737 2377 (USA) +1 201 680 6825 (international) shrrelations@bnymellon. 2010 PAYMENT DATE March 17. 2010 August 4. 2010 July 29.com email@example.com www. 2010 June 9. 2010 October 28.com/shareowner CORPORATE ISA BNP Paribas Securities Services Block C.21% ISIN Code CUSIP SEDOL-Number London SEDOL-Number Euronext Weighting on FTSE as at 31/12/09 Weighting on AEX as at 31/12/09 * One ADR is equal to two underlying ordinary shares REgISTERED OFFICE Royal Dutch Shell plc Shell Centre London SE1 7NA United Kingdom Registered in England and Wales. 2010 ROyAL DUTCh ShELL PLC 7 . 2010 November 5. Western house Lynchwood Business Park Peterborough PE2 6BP United Kingdom Tel: 0845 358 1102 (UK) 2010 INTENDED INTERIm DIVIDEND TImETABLE * ANNOUNCEMENT DATE 4th quarter 2009 1st quarter 2010 2nd quarter 2010 3rd quarter 2010 * see cautionary statement February 4.shareview. TX 77252 USA Tel: +1 713 241 1042 Fax +1 713 241 0176 firstname.lastname@example.org% 12. Company number 4366849 Registered with the Dutch Trade Register under number 34179503 RETAIL SHAREHOLDERS Enquiries from retail shareholders: Shareholder Relations Royal Dutch Shell plc Carel van Bylandtlaan 30 2596 hR The hague The Netherlands Tel: +31 (0)70 377 1365 +31 (0)70 377 4088 Fax: +31 (0)70 377 3953 or Shareholder Relations Royal Dutch Shell plc Shell Centre London SE1 7NA United Kingdom Tel: +44 (0)20 7934 3363 Fax: +44 (0)20 7934 7515 royaldutchshell.bnymellon.co.com/investor HEADQUARTERS Royal Dutch Shell plc Carel van Bylandtlaan 30 2596 hR The hague The Netherlands For questions about: SHARE REgISTRATION Equiniti Aspect house.uk AmERICAN DEPOSITARY RECEIPTS (ADRS) The Bank of New york Mellon Shareowner Services PO Box 358516 Pittsburgh.shareholders@shell. 2010 December 8.B GB00B03MM408 G7690A118 B03MM40 B09CBN6 3.shell.53% not included RDSA RDSA RDS. 2010 EX-DIVIDEND DATE February 10.com www. Spencer Road Lancing West Sussex BN99 6DA United Kingdom Tel: 0800 169 1679 (UK) +44 (0) 121 415 7073 Fax: +44 (0) 1903 833168 For online information about your holding and to change the way you receive your company documents: www.A GB00B03MLX29 G7690A100 B03MLX2 B09CBL4 4.SHARE AND CONTACT INFORMATION CLASS A ORDINARY SHARES Ticker-symbol London Ticker-symbol Amsterdam Ticker-symbol New york (ADR ) (*) CLASS B ORDINARY SHARES RDSB RDSB RDS. 2010 November 3. 2010 May 5. INVESTOR RELATIONS Enquiries from institutional shareholders: Investor Relations Royal Dutch Shell plc PO Box 162 2501 AN The hague The Netherlands Tel: +31 (0)70 377 4540 +44 (0)20 7934 3856 (UK) or Investor Relations Shell Oil Company PO Box 2463 houston. 2010 May 7. 2010 RECORD DATE February 12. 2010 August 6. 2010 September 8.
‘‘goals’’. ‘‘risks’’. among other things. and (m) changes in trading conditions. (h) risks associated with the identification of suitable potential acquisition properties and targets. (b) changes in demand for the Shell’s products. (d) drilling and production results. ‘‘should’’ and similar terms and phrases. All statements other than statements of historical fact are. estimates. All forward-looking statements contained in this publication are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. ‘‘outlook’’. Resources are consistent with the Society of Petroleum Engineers 2P and 2C definitions. There can be no assurance that dividend payments will match or exceed those set out in this publication in the future.gov ). available on the SEC website www. ‘‘believe’’. in their filings with the SEC. performance or events to differ materially from those expressed or implied in these statements. forecasts. Forward-looking statements include. The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. including the risks of expropriation and renegotiation of the terms of contracts with governmental entities. ‘‘Subsidiaries’’. These expressions are also used where no useful purpose is served by identifying the particular company or companies. 8 ROyAL DUTCh ShELL PLC . Additional factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended 31 December. Organic: Our use of the term Organic includes SEC proved oil and gas reserves and SEC proven mining reserves (for 2007 and 2008) excluding changes resulting from acquisitions.sec. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results. (k) economic and financial market conditions in various countries and regions. fiscal and regulatory developments including potential litigation and regulatory measures as a result of climate changes. In this publication. Accordingly. You can also obtain these forms from the SEC by calling 1-800-SEC-0330. ‘‘project’’. “us” and “our” are also used to refer to subsidiaries in general or to those who work for them. the financial results are also presented on an estimated current cost of supplies (CCS) basis as applied for the Oil Products and Chemicals segment earnings. statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations. associates and jointly controlled entities are also referred to as “equity-accounted investments”. or that they will be made at all. ‘‘plan’’. partnership or company. Resources: Our use of the term “resources” in this publication includes quantities of oil and gas not yet classified as SEC proved oil and gas reserves or SEC proven mining reserves. The term “Shell interest” is used for convenience to indicate the direct and/or indirect (for example. File No 1-32575. May 2010 CAUTIONARY STATEMENT This fact sheet is not an offer to sell securities and should not be construed as an offer to sell securities. To facilitate a better understanding of underlying business performance. by having either a majority of the voting rights or the right to exercise a controlling influence. We use certain terms in this publication. or may be deemed to be. divestments and year-end pricing impact. These factors also should be considered by the reader. Investors are urged to consider closely the disclosure in our Form 20-F. 4 May 2010. ‘‘intend’’. (e) reserve estimates. through our 34% shareholding in Woodside Petroleum Ltd. 2009 (available at www. Reserves: Our use of the term “reserves” in this publication means SEC proved oil and gas reserves for all 2009 data. ‘‘seek’’. beliefs. Likewise. and successful negotiation and completion of such transactions. to disclose only proved reserves that a company has demonstrated by actual production or conclusive formation tests to be economically and legally producible under existing economic and operating conditions. There is risk associated with an investment in our common stock. “Shell subsidiaries” and “Shell companies” as used in this publication refer to companies in which Royal Dutch Shell either directly or indirectly has control.gov. (l) political risks. The companies in which Shell has significant influence but not control are referred to as “associated companies” or “associates” and companies in which Shell has joint control are referred to as “jointly controlled entities”. forward-looking statements. that SEC’s guidelines strictly prohibit us from including in filings with the SEC. such as resources and oil in place. In this publication “Shell”. ‘‘will’’. (j) legislative. U. Earnings on an estimated current cost of supplies basis provides useful information concerning the effect of changes in the cost of supplies on Royal Dutch Shell’s results of operations and is a measure to manage the performance of the Oil Products and Chemicals segments but is not a measure of financial performance under IFRS.S.For further information: shell. Each forward-looking statement speaks only as of the date of this publication. (i) the risk of doing business in developing countries and countries subject to international sanctions.shell. ‘‘target’’.) ownership interest held by Shell in a venture. ‘‘may’’. (g) environmental and physical risks. an investor may lose money on his or her investment in our common stock or ADRs. ‘‘expect’’. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information. The United States Securities and Exchange Commission (SEC) permits oil and gas companies. (c) currency fluctuations.com/investor CS The hague 614376. ‘‘probably’’. the words “we”. including (without limitation): (a) price fluctuations in crude oil and natural gas. ‘‘could’’.com/investor and www. results could differ materially from those stated. after exclusion of all third-party interest. (f) loss of market share and industry competition. implied or inferred from the forward-looking statements contained in this publication.sec. projections and assumptions. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forwardlooking statements included in this publication. This publication contains forward-looking statements concerning the financial condition. and includes both SEC proved oil and gas reserves and SEC proven mining reserves for 2007 and 2008 data. In light of these risks. ‘‘estimate’’. future events or other information. delays or advancements in the approval of projects and delays in the reimbursement for shared costs. Readers should not place undue reliance on forward-looking statements. results of operations and businesses of Royal Dutch Shell. “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. ‘‘objectives’’.
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