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Contents

1. Introduction: ....................................................................................................................... 2
2. Justification to adopt Information system to the organisation ............................................ 2
2.1 Productivity ................................................................................................................. 2
2.2 Information .................................................................................................................. 2
2.3 Cost Reduction ............................................................................................................ 3
2.4 Collaboration ............................................................................................................... 3
2.5 Customer Service ........................................................................................................ 3
2.6 Communication ........................................................................................................... 4
2.7 Operations ................................................................................................................... 4
2.8 Decisions ..................................................................................................................... 4
2.9 Records ........................................................................................................................ 5
3. The process involved in Information System planning ...................................................... 5
3.1 Corporate mission ....................................................................................................... 6
3.2 Information system mission ........................................................................................ 6
3.3 Information system vision ........................................................................................... 7
3.4 Strategic planning ........................................................................................................ 7
3.5 Tactical planning ......................................................................................................... 7
3.6 Operational planning ................................................................................................... 7
3.7 Budget ......................................................................................................................... 8
4. Information System for support various levels of management ......................................... 8
4.1 Enterprise Collaboration Systems (Office Automation Systems) ............................... 8
4.2 Decision Support Systems........................................................................................... 8
4.3 Executive Information Systems .................................................................................. 8
4.4 Knowledge Management Systems .............................................................................. 9
4.5 Strategic Information Systems .................................................................................... 9
4.6 Functional Business Systems ...................................................................................... 9
5. Management Information System (MIS) .......................................................................... 10
6. Conclusion ........................................................................................................................ 11
References ................................................................................................................................ 12

for instance. Then. Then. and provided improved management of operations. fast growth. we will first be discussing on the importance of adopting the information system into organisation.1 Productivity Productivity is a very important reason for developing information systems. in this report. in line with the Financial Times. we will be discussing on what actually is Management Information System and finally conclusion on from the whole report will be made. reduced clerical labour. In this report. supporting innovation and reducing prices. service quality and a contribution to the productivity of the business. increasing productivity and potency. Justification to adopt Information system to the organisation Organizations develop information systems to fulfil necessary business objectives. Introduction: The information systems play an essential role in managing market provision. 2. By finance in information storage systems and secure communication networks.1. we will have a look on process involved in planning information systems. satellite tracing. Productivity enhancements will scale back the time you are taking to develop a brand-new product and convey it to all-out production.2 Information Information systems are key to delivering the knowledge and intelligence you wish to enhance innovation. like rising aggressiveness.” and managed that promise through information. and electronic funds transfer EFT. point-of-sale (POS) terminals. An IBM survey of chief information officers found that their chief concern was managing info and business intelligence. 2.000 chief info officers. These developments have shortened the order-cycle time. Next. chief executives are asking chief information officers to manage 3 key challenges: value potency. reduced the error rate in documents. particularly computer. uniform product bar codes. we will be discussing the importance of information system so that we can justify on integration of information system in doing business. electronic data interchange EDI. you'll provide your staff access to the . It has enabled firms to create a promise like “the product is going to be at shipped at 10:00 am tomorrow. in line with information technology research and advisory company Gartner in a 2011 survey of the priorities wanted by quite 2. The surveyed CIOs see technology ways as closely associated with business ways. we will take a few examples on the information systems that can are useful to the different level of management in an organisation. 2. Therefore.

Information systems will assist you to improve client service in a very range of the way. reducing the quantity of agents you wish. branch offices and different external sources so decision-makers will act on up-to-date info. you'll use IT systems to mechanically capture internal control information from production. creating it a lot of convenient for patrons to try to business with you. Several organizations created cross-functional groups to develop new product or modification business processes. help you to come up with new revenue streams quickly and accelerate growth. In client support. reducing examination prices and serving to eliminate waste. . so your staff will work a lot of with efficiency. complaints and repair requests. like purchases.4 Collaboration Investing in information systems and tools to enhance collaboration will assist you to win growth and productivity targets. In producing. Providing communication links. you'll provide your client service representatives the knowledge they must reply quickly and with efficiency to client calls. 2. Your information system groups ought to conjointly concentrate on strategies of gathering information from shops. providing customers self-service facilities on a website will facilitate cut the quantity of incoming calls to your contact centre. 2. You'll conjointly use information systems to line up e-commerce facilities on your website. Information systems will scale back your prices by automating business processes.knowledge they have. for instance.5 Customer Service The quality of client service is a very important part in building and maintaining a competitive advantage. inquiries. 2.3 Cost Reduction Cost reduction remains a priority for organizations in each sector. video conferencing services and facilities like project websites will facilitate your groups scale back the time to complete projects. By making a database of all client interactions.

you'll use the knowledge system to run completely different situations.7 Operations How you manage your company's operations depends on the knowledge you have got. the system will calculate key indicators like sales. Every worker will communicate additional info by creating changes that the system tracks. permitting you to work for your company a lot of with efficiency. Once you have corrected. . Information systems can give a lot of complete and newer info. If more than one alternative appearance appealing.8 Decisions The company data system will assist you to build higher choices by delivering all the knowledge you wish and by modelling the results of your choices. Sales information provide you with insights regarding what customers area unit shopping for and allow you to stock or turn out things that area unit merchandising well. Email is fast and effective. and profits to assist you to establish that various offers the foremost useful result. managers will use information systems even a lot of with efficiency by storing documents in folders that they share with the employees who need the information. You'll use information systems to achieve a value advantage over competitors or to differentiate yourself by providing higher client service. you'll contour your operations.2. 2. you'll build the selection confidently. A call involves selecting a course of action from many alternatives and affecting the corresponding tasks. up-to-date info. prices. This sort of communication lets staff collaborates in a very systematic manner. 2. The manager collects the inputs and sends the newly revised document to his target market. For every risk. With steering from the knowledge system.6 Communication Part of management is gathering and distributing information. however. and data systems will build this method a lot of economical by permitting managers to communicate efficiently.

You'll use such info to organize value estimates and forecasts and to investigate however your actions affected the key company indicators 3. suppliers. set up is that the most evident supply of such material. typically stated as "stakeholders" to differentiate them from the legal owners of firms. customers. However.9 Records Your company wants records of its activities for monetary and restrictive functions yet as for locating the causes of issues and taking corrective action. Such a method is also thought of in terms of variety of steps: a) Defining the structure of the organization The organization's purpose. alternative claimants whose views and wishes can kind a basis for the organization’s purpose and strategy is also local governments. Different documentary proof is also deficient in this it's ready for a "public relations" purpose instead of for the aim of guiding social control alternative. and creditors as applicant teams. The information system stores documents and revision histories. 2. employees. If so. objectives and strategy should essentially relate to its numerous business. alternative companies within the same trade. Some parts of the organisation strategy set might exist in written type. competitors. The process involved in Information System planning The first step in information system planning is that the identification and explication of the organisational strategy set. a definite method of distinguishing strategy set parts are needed of the information system designer.those that have a claim thereon. and the public. managers. These claimants. have a stake within the activities and way forward for the organization. The trick to exploiting this recording capability is organizing the data and using the system to a method and gift it as helpful historical information. existing plans might be deficient if the design method is not a subtle one that expressly provides thought to such broad decisions as that of the organization's objectives. and operational information. b) Distinguishing goals for every group . or claimants . or long-range. local communities. Thus. communication records. most business companies can delineate its owners. The organisation's strategic.

King and Cleland have shown an approach for doing this that involves the qualitative description of the character of every claimant's claim and the specification of measures. Determination of the company mission is vital as a result of every organisational perform are going to be centred on that mission. direct or proxy. Once all the parties involved understand these points. and therefore the industries. these linkages are quite straightforward. 3. of the degree to that the claim is being pleased. The goals of every claimant’s cluster should be accounted for within the organization's mission. objectives. the organization’s goals and methods relative to every cluster should be known. government regulative agencies.1 Corporate mission Strategic planning starts with the company mission that details the goals and aims of the organisation. Generally. c) Distinguishing the organization’s functions and strategy relative to every group. "Social responsibility" objectives are often copied on to the goals of the public and local communities. the planning of the information system development can start. The mission encompasses the goals to be . and strategy. Once the character of every claimant group's claim has been known.2 Information system mission The management of the information system plans the mission of the information system that is built on the goals of the organisation. Figure below will illustrate better on the importance in the planning of an information systems. There are several processes involved to ensure that the information system planning to be successful. as will methods be involving the development of pollution-free production facilities and therefore the employment of minority cluster members. - 3. "Product quality" objectives and strategies are traceable on to the interests of shoppers.

3. 3.4 Strategic planning Strategic planning of information system explains in larger detail the action that needs to be taken in respect to information technology and data system facilities so as to realize the organisational objectives. like technology.5 Tactical planning Tactical planning explains however and once the strategic goals is achieved. This set up focuses on prioritising and programming IS development efforts. the client is allowed to access the organisation’s web site. application and information to be networked and integrated c) All resources for developing the system should be promptly accessible to be used to ensure that every one of the objectives are going to be completed on time.6 Operational planning Operational planning is said to the implementation of daily activities by considering the resources and tasks that has got to be performed. among the stipulated budget which it functions properly 3. Operational planning should make sure that the information system functions continually to fulfil their objectives. . package and telecommunications that may contribute to the accomplishment of organisational goals. for instance. Tactical plans are more elaborated and have added direct referring to near-term activities than strategic plans. Strategic planning of information system should fulfil the subsequent 3 criteria: a) In line with the organisational strategic planning b) Prepares the information technology design to modify the user.achieved with the employment of information system that's in line with the goals of the organisation 3.3 Information system vision The manager of the information system outlines the vision of the data system in respect to the hardware. Tactical planning is typically created for brief periods as compared to strategic plans. This includes addressing the barriers to those functions. establishing action plans for development and performance measures to be used throughout operational planning. Strategic planning is generally for 3 to 5 years. finance and human resources.

4.use displays to executives and managers. such as decisions needed to solve poorly defined or semi-structured problems. and even group decisions can be achieved by office information systems. Office information systems are designed to support office tasks with information technology. electronic mail. calculating. According to Heidarkhani. selecting the best option or predict the scenarios. Voice mail. Executive information systems provide critical information from a wide variety of internal and external sources in easy-to. According to Shim. Decision Support Systems are a kind of organisational information computerise systems that help manager in decision making that needs modelling. but with the ability to present more detailed underlying data if it is required. formulation. et al. a decision support system is a computer-based information system that assists managers in making many complex decisions. According to Khanore. comparing. multimedia system.1 Enterprise Collaboration Systems (Office Automation Systems) Office automation systems are one of the most widely used types of information systems that will help managers control the flow of information in organisations. Information System for support various levels of management 4. Office automation systems are other types of information systems are not specific to any one level in the organization but provide important support for a broad range of users. often presented in graphical format. 3. file transfer. which provide rapid access to both internal and external information. Enterprise collaboration systems (office automation systems) are enhance team and workgroup communications and productivity.7 Budget Organisational activity planning that suits the monetary resource 4.2 Decision Support Systems A Decision Support System is a computer based system intended for use by a particular manager or usually a group of managers at any organizational level in making a decision in the process of solving a semi structured decision. According to Shim. video conferencing. An EIS provides senior managers with a system to assist in taking strategic and tactical decisions. According to Patterson. et al. an executive information system is designed to generate . 4. decision-support systems are specifically designed to help management make decisions in situations where there is uncertainty about the possible outcomes of those decisions.3 Executive Information Systems Executive Information Systems have been developed.

Examples information systems that support applications in accounting.information that is abstract enough to present the whole company operation in a simplified version to satisfy senior management. 4.). organising. Nowadays most of successful companies are using human resource information systems to support daily operations of human resources (Khanore. M. and human resource management. and dissemination of business knowledge to employees and managers throughout a company. services. organization. The human resources function is responsible for attracting. The functions that relate most to the management level is Human Resource Information System.4 Knowledge Management Systems Knowledge management systems are knowledge-based information systems that support the creation.W.) 4. and maintaining the firm's work force. operations management. Human resources information systems support activities such as identifying potential employees. According to Belle. developing.6 Functional Business Systems Functional business systems are information systems that focus on operational and managerial applications in support of basic business functions. et al. to make proper decisions. 4. storing and distributing manpower information to help the organisation managers at various levels. or business processes to help it gain a strategic advantage over its competitors. and creating programs to develop employees’ talents and skills.. marketing. Knowledge management is the deployment of a comprehensive system that enhances the growth of an organization's knowledge (Salisbury. maintaining complete records on existing employees. . finance.5 Strategic Information Systems Strategic information systems apply information technology to a firm’s products.. Human Resources Information Systems are process of producing. strategic information systems are an important special type of organizational information system is used to secure or sustain competitive advantage in the market place. et al..

and disseminates information to support decision making and control. software. the term "management information systems." Laudon and Laudon wrote. which simply record the routine transactions needed to conduct . Management Information System (MIS) Management information system (MIS) is a type of information systems that provides the information organisations need to manage them efficiently and effectively. processes. Although information systems are computer based. and executive information systems. manage." Though it is sometimes applied to all types of information systems used in businesses. on- line access to the organization's current performance and historical records." MIS are one of several types of information systems that can serve the needs of various levels in an organization." Laudon and Laudon noted. "Understanding information systems. of modern information systems. implement. groups. including the so-called decision support systems. describes specific systems that "provide managers with reports and. "Electronic computers and related software programs are the technical foundation. the tools and materials. it is important to note that any old computer or software program is not necessarily an information system." In most cases. and decision making at the management level. however. Management information system is different from the information system to another. and the organizational processes that lead to these solutions. stores. information systems are formal. and organizations assess. MIS is a term usually used to refer to the study of how individuals. computer based systems that play an integral role in organisations. an information system is "a set of procedures that collects (or retrieves). where they are used to analyse and facilitate strategic and operational activities." or MIS. design. requires one to understand the problems they are designed to solve. controlling. procedure (design. "MIS primarily serve the functions of planning.5. groups or organization). information systems might be developed to support upper management in planning the company's strategic direction or to help manufacturing in controlling a plant's operations. Some of the other types of information systems include: transaction processing systems. expert systems. For example. Laudon and Jane Price Laudon in their book Management Information Systems: A Contemporary Perspective. According to Kenneth C. data (information for decision-making). Management Information System usually is a computerized system used to manage the five main components which are hardware. and use the system to generate information to improve the efficiency and effectiveness of the decision-making process. in some cases. the architectural and design solutions. development and documentation) and people (individuals.

like payroll. the withdrawal of money. shipping. which are intended to increase the productivity of office workers and include such systems as word processing. and office automation systems. Managers can then use this information for to better their organisation. electronic mail. 6. information systems also helping in making decisions in terms of employees and managers. an Information System can analyse existing historical data about customers in a bank and generate information such as which customers were 'good'. in a bank with different activities. As an example. Conclusion In conclusion. For example. Information systems also can help business houses in conducting their business process differently than their competitors . the amount the loan is for or even whether a loan can be given at all support in making strategic decision for competitive advantages. whether it be the restrictions thereof.business. information systems in organisation are vital to provide support for the business process and operations by helping managers to conduct daily activities and functions properly. Besides. which were 'bad' as well as other attributes. the Information System helps managers to conduct such activities accurately and in a timely manner with the help of different software. or sales orders. Managers could then use this information while deciding to provide a loan for new customers. which involve but are not limited to: account creation. Information systems can give information like which items to launch in which location by analysing data collected from various sources such that company can have advantage by using these information over their competitors. and digital filing. An Information System will take data as an input and process it thus generating information. statement generation among others. Ideally. the diverse types of information systems in an organization are interconnected to allow for information sharing.

Journal of Management Information Systems. & Sethi.).References Bajgoric. (2013).com/mis/information-system-planning/explain-the-four-stage- model-of-is-planning .d. J.. 113-121. The Implementation of Strategic Information Systems Planning Methodologies. Retrieved from NC State Poole College of Management Supply Chain Resource Cooperative: https://scm. Piccoli. Four Stage Model of IS Planning. 168-176. (1988). C. A. 5- 24. THAKUR.edu/scm- articles/article/strategic-information-systems-planning-sisp-an-is-strategy-for-erp- implemen Burinskiene. G.. KARIMI. Lederer. N. (2012). L. CONCURRENT ENGINEERING: Research and Applications. A. (2006 March. Organizational Systems Integration: Management Information Systems Perspective. D.An IS Strategy for ERP Implementation. & Pipiriene. V.ncsu. (1997). MIS Quarterly. Strategic Information Systems Planning (SISP) . 445-461. Strategic Planning for Information Systems: Requirements and Information Engineering Methods. 2006). Essentials of Information Systems for Managers. Retrieved from eComputer Notes: http://ecomputernotes. Bozarth. V. (n. United States of America: John Wiley & Sons. ADOPTION OF INFORMATION SYSTEMS BY TRADE AND MANUFACTURING ENTERPRISES. EUROPEAN INTEGRATION STUDIES. (1988).