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K656 Touch Sense

LCD Keypad

User Guide
Table of Contents

Overview ................................................ 5

Areas ................................................... 11

Arming ................................................. 12

Disarming ............................................ 16

User Codes and Labels ......................... 18

Programming User Settings ................... 24

Trouble Display ..................................... 31

Remote Control Feedback .................... 34

Voice Dialer / SMS ................................ 35

Testing and Maintenance ...................... 37

Fire and Burglar Alarms ........................ 39

Index..................................................... 47
Chapter 1: Overview

Introduction
The K656 Touch Sense Keypad provides touchpad
technology with simplified menu-driven navigation.
Whether arming or disarming your system, bypassing
zones, or viewing the system status, the menu-driven
prompts guide you every step of the way. This sleek,
innovative keypad makes using your security system
easier than ever.

Features
Touch sense keys with LED backlighting
Streamlined, compact design
Zone alarm display
Simplified remote control programming
32-character blue LCD screen
Available in multiple languages
Assign to one or more areas
1 addressable zone input and 1 PGM output
Independently set chime zones
One-touch action buttons
Three keypad-activated panic alarms
Adjustable backlight, contrast, and scroll speed
Your security system uses advanced technology which
will provide you with reliable security protection and
powerful features that are easy to use. Since you will
communicate your instructions to the system through
your keypad, please read this manual carefully and have
your installer explain basic system operation.

Technical Specifications
Voltage: 12 to 16VDC
Current: 70 mA max.
Temperature: 0C to 50C

Overview Page 5
K656 Overview
1 2

4
8
5

7 6
1) 32-character blue LCD screen
2) System AC power status indicator
3) Arrow keys - use to scroll the menu options
4) Main menu key
5) Panic keys (police, medical, and fire)
6) Enter key - saves current data, accesses sub-menus, or
exits the current menu
7) Clear key - erases current data entry or reverts to the
preceding step
8) One-touch arm keys (press and hold for 3 seconds to
perform action: arm, sleep*, stay, disarm)
* Reserved for future use.

Auditory Feedback (Beep Tones)


When you enter information on the keypad, the keypad
will guide you with beep tones to communicate the
acceptance or rejection of your commands.
Confirmation Beep: When a command (e.g., arming/
disarming) is successful, or when the system switches to a
new status/mode, the keypad emits a fast beep (BEEP-
BEEP-BEEP-BEEP-BEEP).

Rejection Beep: When the system reverts to a previous


status, or when a command is incorrectly entered, the
keypad emits a long beep (BEEEEEEEP).

Page 6 Overview
Setting Time & Date
To set the time and date:
1) Press [MENU] > [9] SETTINGS > [2] TIME AND DATE.
2) Enter your user code.
3) To change the time, place the cursor under the
^
number you want to change by using the [ ] button
and enter the time.
NOTE: To change the time between 12-hour and 24-hour
format, contact your installer.
4) To change the date, place the cursor under the
number you want to change and enter the correct
date according to year/month/day.
5) Press [ENTER] to save and exit.

Keypad Settings
You can modify the following keypad settings to suit your
needs.
Scroll Speed: The amount of time that a message will
remain on the screen before moving to the next
message.
Key Brightness: The intensity of the keypad buttons.
Key Sensitivity: The sensitivity of the keypad buttons
LCD Brightness: The intensity of the keypad screen.
LCD Contrast: The contrast of the keypad screen
Mute: When keypad mute is enabled, only
confirmation, rejection, and key-press beeps are
audible.
Dim Intensity: The amount the screen will dim
following the Dim Delay
Dim Delay: The display will dim after a delay between
0 (no dimming) and 255 seconds
About: Shows keypad serial number, firmware version
and language version

Overview Page 7
Figure 1: Modifying Keypad Settings

Press [MENU] Press [1]


Scroll Speed

[9] SETTINGS
Press [2]
[5] KEYPAD Key Brightness

Press [3]
Key Sensitivity

Press [4]
LCD Brightness
^
^
[ ] and [ ] To
increase or decrease Press [5]
the numbers LCD Contrast

Press [6]
Mute

Press [7]
Press [MENU] Dim Intensity

Press [CLEAR] Press [8]


to exit Dim Delay

Press [9]
About

Page 8 Overview
Confidential Mode
Your installer can program keypads not to display the
status of your system automatically by changing the
keypad to Confidential Mode.
In Confidential Mode:
The zones and status messages will NOT be displayed
The indicator lights will NOT illuminate
Depending on how your keypad was programmed by
your installer, you must either press a button or enter
your user code to illuminate the indicator lights and
return to Normal Mode.

Programmable Outputs (PGMs)


Your system includes PGMs (programmable outputs) that
can be programmed by your installer. A PGM is triggered
when a predetermined event or series of events occurs in
your system. PGMs can be programmed to reset smoke
alarms, turn on light switches, open or close garage doors
and much more. Ask your installer about this useful
feature.

Programming Chime Zones


You can program the keypad to emit a rapid, intermittent
beep tone whenever designated zones are opened or
only when opened between certain hours. These zones
are referred to as Chime Zones. Your installer can also
program your Chime zones to beep upon closure.
To program chime zones:
1) Press [MENU] > [6] CHIMING.
2) Enter your user code.
3) Press [1] to chime a zone. Enter the number
corresponding to the zone to be chimed, or use the
^
^
[ ] and [ ] buttons to scroll the list of zones. Press
the [ENTER] button to chime or unchime the zone that
appears on the screen. Press [CLEAR] to save.
OR
Press the [2] button to set the time period a chimed
zone will beep. Enter the time that the chimed zone(s)

Overview Page 9
will start beeping when opened (HH:MM). Enter the
time that the chimed zone(s) will stop beeping when
opened (HH:MM).
4) Press [CLEAR] to exit chime programming.

Panic Alarms
Your system can be programmed to send an alarm to your
monitoring station to request help from the police, a
medical facility, the fire department, or a telephone
number of your choosing. To generate a panic alarm,
press and hold the panic buttons displayed in Table 1.
Your installer can program the alarm to be either silent or
audible.
Table 1: Panic Buttons
Panic Alarm Types Panic Buttons
Emergency Panic Press & hold
Auxiliary Panic Press & hold
Fire Panic Press & hold

Command Functions
You will only need to use the Command Functions upon
your installers or monitoring station's request. Only the
System Master Code or user codes with the Master
feature enabled will be able to access these functions.
To access the Command Functions, press [MENU] > [9]
SETTINGS > [6] COMMANDS.

Page 10 Overview
Chapter 2: Areas
Your installer can set your keypad to recognize separate
protected areas. Having separate areas in your system can
be useful in situations where shared security systems are
more practical. For example, a company that has both an
office and a warehouse area, can arm and disarm each
area separately while controlling access to each area.
Therefore, one person may have access to only one area,
whereas another person may have access to all areas.
Access to the areas is determined by the user code.

Area Status Display


The Area Status Display allows you to see the status of the
individual areas within a partitioned system. Your installer
can partition the system into separate areas.
To view the status of the areas:
1) Press [MENU] > [2] SYSTEM STATUS.
2) Select the area you wish to view.
3) To exit, press [CLEAR].
Each area will display one of the following messages:
ready: If all zones in the selected area are closed
not ready: If zones in the selected area are open
Front Door Open: If there is an open zone within that
area (message depends on zones label)
Trouble(s): If a trouble has occurred or is occurring
(see Trouble Display on page 31)
Alarm in Memory: If an alarm has occurred (see Alarm
Memory Display on page 16)
area is Armed; Force Armed; Instant Armed; Stay Armed:
Displays the arming status of the selected area

Areas Page 11
Chapter 3: Arming
When your system is armed, it can respond to any breach
in the protected zones by causing an alarm and sending a
report to your monitoring station.
To arm your system:
1) Press [MENU] > [1] ARM / DISARM, then select an arming
type (see below).
2) Enter your user code.
3) If you have access to more than one area, select the
area(s) you wish to arm.

Arming Types
Arm: This method is used for the everyday arming of
your system. All zones within the protected area must
be closed to arm the system.
Force Arm: Force arming allows you to quickly arm
your system when zones are open. However, once the
open zone is closed, your system will then arm that
zone as well.
Stay Arm: Stay arming will partially arm your system
to permit you to remain in your home or office by
arming the outer zones (perimeter) of the protected
area (i.e., doors and windows).
Instant Arm: This feature is the same as Stay arming
except that there is no Entry Delay. Therefore, any
armed zone that is breached will immediately
generate an alarm.

Exit Delay Timer


When you arm your system, it will trigger the exit delay
timer to provide you with enough time to exit the
protected area before the system is armed.

Bypass Programming
You can bypass certain zones when you arm the
protected area(s). When a zone is bypassed, it will be
ignored the next time your system is armed. Once your
area is disarmed, the system will unbypass the zone. In

Page 12 Arming
order to bypass a zone, the following conditions must be
met:
The zone must have the Bypass option programmed
by your installer.
The Bypass option must be enabled in your User
Options (not necessary if One-touch Bypass has been
activated by your installer).
Your user code must be assigned to the area
containing the bypassed zone (not necessary if One-
touch Bypass has been activated by your installer).
The zones area must be disarmed before the zone can
be bypassed.
To bypass a zone:
1) Press [MENU] > [3] BYPASS ZONE.
2) Enter your user code if required.
3) Press [1] SELECT ZONE .
4) Use one of the following methods to select a zone:
- Enter the 3-digit zone e.g., [001].
^
^
- Use the [ ] and [ ] buttons to select a zone and
press [ENTER].
5) Press [CLEAR] to save and exit.
NOTE: Fire Zones cannot be bypassed.
To view all bypassed zones:
1) Press [MENU] > [3] BYPASS ZONE.
2) Enter your user code if required. ^
3) Scroll through the zones using the [
buttons to view zone status. ^] and [ ]

4) Press [CLEAR] to exit.

Recall Bypass
The Recall Bypass feature allows you to quickly re-bypass
the same zones that were bypassed the last time the
system was armed.
To activate Recall Bypass:
1) Press MENU > [3] BYPASS ZONE.
2) Enter your user code if required.

Arming Page 13
3) Press [2] RECALL BYPASS.
4) Press [CLEAR] to save and exit.

One-Touch Buttons
If enabled by your installer, you can access the following
features without using your user code by pressing and
holding the desired One-Touch button.
Table 2: One Touch Button
Button Feature
[ARM] Regular arm
[SLEEP] Sleep arm*
[STAY] Stay arm
[OFF ] Disarm Stay armed areas
[6] Change display settings
* Reserved for future use.

Keyswitch Arming
A key can be used to arm and disarm your system using
two forms of keyswitches. With a maintained keyswitch,
place the key in the ON position to arm your system,
and place the key in the OFF position to disarm your
system. With a momentary keyswitch, place the key in the
ON position briefly then place it back in the OFF
position to arm the system. Repeat this process to disarm
with a momentary keyswitch.

Auto-Arming
If enabled by your installer, you can set the time that an
area will arm automatically.

Timed Auto-Arming
Your installer can set Timed Auto-Arming to function in
either Force or Stay arming mode. A sixty-second (default
value) exit delay sequence will begin prior to your system
automatically arming itself at the programmed time.
To set the Auto-Arming timer:
1) Press [MENU] > [9] SETTINGS > [4] AUTO ARMING.
2) Enter the master code.
Page 14 Arming
3) If you have access to more than one area, enter the
^
^
areas number, or use the [ ] and [ ] buttons and
press [ENTER].
4) Enter the time you want the area to be armed
according to the 24-hour clock (e.g., 9 a.m. is 09:00 and
9 p.m. is 21:00).
5) Press [ENTER] to save and exit.

No Movement Auto-Arming
Your system can be programmed to send a report to your
monitoring station and/or arm the system if there is no
activity in the area during a specified period of time. Your
installer can set No Movement Auto-Arming to function
in either Regular or Stay arming mode.

Arming Page 15
Chapter 4: Disarming
When your system is disarmed, it deactivates any alarms
in progress, and it deactivates the zones so that an alarm
will not be triggered if zones are breached.

Entry Delay Timer


Your installer will program designated entry points (e.g.,
the front door) with an Entry Delay Timer. This delay gives
you time to enter the armed premises and enter your user
code to disarm your system before an alarm is triggered.

Disarming an Armed System


A user can only disarm an area to which their user code is
assigned. User codes with the Arm Only (User Options on
page 26) option enabled cannot disarm the system.
To disarm your system:
If you are only assigned to one area (or the system is only
programmed with one area), enter your user code to
disarm.
For a system with multiple areas:
1) Enter your user code
2) press [5] DISARM.
3) Select the area you wish to disarm.
NOTE: If you enter the premises and an entry delay timer
begins, entering your user code immediately disarms the
area in entry delay.

Alarm Memory Display


When an alarm occurs in a zone:
The area and zone (e.g., Alarm Area 1 - Front Door) are
displayed even when the system is armed. The
notification continues until disarming, even if the zone
is restored.
After the bell cut-off (default: 4 minutes), the area and
zone in alarm are no longer displayed. The status of
the area is changed to was in alarm and the message
alarm in memory / press menu>4 is displayed

Page 16 Disarming
The alarm memory will be erased after the next alarm
occurs and a valid user code has been entered.
To view the alarms that occurred the last time the system
was armed:
1) When the system is disarmed, the screen will display
Alarm in Memory: Press menu>4.
2) Press [MENU] > [4] ALARM MEMORY.
Zones that were breached while armed will be
displayed. ^
^
3) Use the [ ] and [ ] buttons to scroll breached zones.
4) Press [CLEAR] to exit the Alarm Memory Display.

Disarming Page 17
Chapter 5: User Codes and Labels
User codes allow access to the system. Your system
supports up to 999 user codes. Codes can be assigned to
user number between 002 and 999 (user number 001 is
the System Master Code). Your installer will usually
program user codes to be four or six digits in length. Each
digit can be any value between zero and nine. If your
installer programmed your system to accept a variable
code length, you must press the ENTER button after
entering your user code.

System Master Code (Default 123456)


The System Master Code will give you access to all of the
features available on your system, as well as the ability to
add, modify, or delete any user codes. We suggest that
you change this code to prevent others from accessing
and changing options without authorization. Your
installer can set the System Master Code to be either 4 or
6 digits in length.
To change the System Master Code:
1) Press [MENU] > [9] SETTINGS > [1] USER CODES.
2) Enter the current system master code (default: 1234
or 123456).
3) Press [1] SELECT USER and enter user number [001].
4) Enter a new system master code.
5) Press [ENTER] to continue to remote control
assignment etc. as described in Programming User
Settings on page 24.
The System Master Code has access to all access control
doors and all access control features at all times. Only the
following features of the System Master Code can be
modified:
Code number
Access card programming
Remote control programming
If any other options are manually changed, the System
Master Code will immediately revert to its original
programming.
Page 18 User Codes and Labels
Copy User Options
This feature allows you to copy the user options, access
control options, and area assignments from one user
code to another. All user options are copied except the
user code, card assignment, remote control assignment,
and user label.
To copy user options:
1) Press [MENU] > [9] SETTINGS > [1] USER CODES.
2) Enter the master code.
3) Select one of the following:
SELECT USER: Enter user number [002] to [999]. FIND
FREE USER: Finds the next available user number.
4) Press [ ].
5) Enter the 3-digit User number you wish to copy FROM.
6) Enter a user code. If the user code is of variable length,
press [ENTER] after entering the user code. If necessary,
assign an access card, remote control, and user label
as described in Programming User Settings on page 24.

User Labels
User labels personalize user codes and can be assigned in
step 10 in Programming User Settings (see page 24). Using
this feature, you can change a default label (e.g., User 001)
to something more descriptive (e.g., Joe smith).
To program a user label:
1) In step 10 in Programming User Settings on page 26,
type the desired characters as detailed in Keypad
Buttons and Special Function Keys on page 20.
^
2) Press the [ ] button to move the cursor to a new
space.
3) When the label is complete, press the [ENTER] button
to save and exit.
NOTE: For Hebrew, Russian and Greek keypads, refer to
the Standard Characters appendix on page 43.

Keypad Buttons
Every numeric button on the keypad is assigned a set of
letters. To obtain the desired letter using the numeric
User Codes and Labels Page 19
buttons on your keypad, press the button until the
desired letter appears on the screen. For example, if you
want to enter the letter C you would press the [1]
button three times (see Table 3 on page 20).
NOTE: For Hebrew, Russian and Greek keypads, refer to the
standard and special characters appendices on page 43 and
page 44.
Table 3: Keypad Letter Assignments
Key Press Key Press Key Press Key
Once Twice Three Times
[1] A B C
[2] D E F
[3] G H I
[4] J K L
[5] M N O
[6] P Q R
[7] S T U
[8] V W X
[9] Y Z

Special Function Keys


[STAY] = Insert Space
Pressing the [STAY] key inserts a blank space in the current
cursor position.

[SLEEP] = Delete
Pressing the [SLEEP] key will delete the character or blank
space at the current cursor position.

[ARM] = Delete Until the End


Pressing the [ARM] key will delete all characters and
spaces to the right of the cursor and at the cursor's
position.

[OFF ] = Number Keys / Letter Keys

Page 20 User Codes and Labels


Every time the [OFF ] key is pressed it will switch between
number keys and letter keys.

[MENU] = Lower Case / Upper Case


Every time the [MENU] key is pressed it will switch
between lower and upper case letters.
[ ] = Special Characters
After pressing the [ ] button, the cursor will turn into a
flashing black square. Using Table 4 on page 22, enter the
3-digit number that represents the desired symbol.
NOTE: For Hebrew, Russian and Greek keypads, refer to the
Special Characters appendix on page 44.

User Codes and Labels Page 21


Table 4: Special Characters Catalogue
          

          

          

          

          

          

          

          

          

          

          

          

          

          

          

          

          

        

          

          

   

001 002 003 004 005 006 007


Polish

001 002 003


Hungarian

001
Turkish

Page 22 User Codes and Labels


Deleting User Codes
To delete user codes, follow steps 1 to 3 in Programming
User Settings on page 24. In step 4, press [CLEAR]. Once the
information is erased, press the [ENTER] button three
times to save and exit.

Programming User Codes


The System Master and users with the Master feature can
program user codes along with user options and area
assignments. The section: Programming User Settings on
page 24 describes the steps you would follow to program
user codes. If you wish to program user codes using the
NEware Software, please contact your installer for
information.
If the keypad emits a rejection beep at any point during
the programming procedure, you may have chosen an
existing user code or you do not have access to certain
user options (see User Options on page 26 and Area
Assignment instructions in step 6 in Programming User
Settings on page 24). Regular users with the Master
feature (step 5 in Programming User Settings on page 24)
can only assign the same user options and area
assignments to which they themselves are assigned. For
example, if a User with the Master feature is assigned User
Option 1 and Area 2, they can only assign Option 1 and
Area 2 to a user code.

User Codes and Labels Page 23


Chapter 6: Programming User
Settings
Using the K656 keypad, you can add new users to the
system and modify their level of access to the system.
The following points are important to keep in mind when
programming a new user:
For a more detailed explanation user options and
access control options, refer to User Options on
page 26 and Access Control User Options on page 28.
Options that are bold are enabled by default.
By default, all users can regular arm the system.
You can only assign areas to which you as a master
user are assigned. For example, if you are assigned to
areas 1 and 2, you will only be permitted to assign
areas 1 and 2 to new users.
If a user is not assigned to an area, and if PGMs are
programmed by your installer, the user can only
control the PGMs. For a more detailed explanation of
PGMs, refer to Programmable Outputs (PGMs) on
page 9.
In order to assign a remote control, the system must
include an RTX3 Wireless Expansion Module.

Page 24 Programming User Settings


To program a user:
1 Press [MENU] > [9] SETTINGS > [1] USER CODES.
2 Enter the master code.
3 Select one of the following:
SELECT USER: Enter user number [002] to [999].
FIND FREE USER: Finds the next available user number.
4 Enter the new user code.
5 Select user options:
Input Value
Master Feature
[1] [2]
Off Off Disabled
On Off Master - can program user codes
Full Master - can program user codes,
On On
options and assignments
Input
Description
Value
[3] Duress
[4] Bypass
[5] Arm only
[6] Stay and Instant
[7] Force
[8] Off = access keypads areas only
On = access any area assigned to user

6
^
Press [ ] to continue.
Select which areas the user will be able to access/
arm/disarm: [1] to [8]

7
^
Press [ ] to continue.
Select the users access level and schedule
assignment:
First [00] = Enter access level from 00 to 15
(00 = all doors)
Second [00] = Enter schedule from 00 to 15
(00 = access granted at all times)

Programming User Settings Page 25


8 Select the users access control options:
Input
Description
Value
[1] Access control
[2] Can disarm with access card
[3] Access card with extended unlocked period
Input Value
Arming with card Feature
[4] [5]
Off Off Disabled
On Off Regular arm
Off On Stay arm
On On Force arm
Input
Description
Value
[6] Add tolerance window to schedule
[7] User code follows schedule
[8] Off = Access card unlocks door and disarms
system
On = Access card unlocks door and access
code required to disarm

^
Press [ ] to continue.
9 Assign an access card:
Enter the access cards serial number manually.
10 Assign a remote control:
Enter the remote controls serial number manually or
press a remote button twice.
11 Enter a user label:
For detailed instructions on creating user labels, see
User Labels on page 19.
12 To save and exit, press [ENTER].

User Options
Options [1] and [2]: Master Feature
When option [1] is OFF, the user cannot program
other users into the system.

Page 26 Programming User Settings


When option [1] is ON and option [2] is OFF, the user
can program and modify user codes (P.I.N. only) and
user labels.
When both options [1] and [2] are ON, the user has
Full Master rights. The user can create or modify user
codes, user options, user access control options,
access card numbers, remote control serial numbers,
user labels and area assignments according to their
own programming. For example, if the Full Master has
access to area 1 and option [4] (Bypass) only, the Full
Master user can only assign area 1 and option [4] to
other users in the system.
Option [3]: Duress
When option [3] is ON, the Duress feature is enabled.
This feature is used when someone forces a user to
arm or disarm an area(s). By entering a user code
(P.I.N.) reserved for the Duress feature, the system will
arm or disarm the area(s), and then send a silent alarm
to the monitoring station.

Option [4]: Bypass


When option [4] is ON, the Bypass feature is enabled.
This feature allows the user to deactivate zones when
arming the area(s).

Option [5]: Arm Only


When option [5] is ON, the Arm Only feature is
enabled. The user can arm assigned areas with either a
card or code, but cannot disarm.
When the option is OFF, the user can either arm or
disarm assigned areas.

Option [6]: Stay & Instant Arm


When option [6] is ON, the Stay and Instant arm
features are enabled. The user can now Stay or Instant
arm their assigned areas.

Option [7]: Force Arm


When option [7] is ON, the Force arm feature is
enabled. The user can now Force arm their assigned
areas.

Programming User Settings Page 27


Option [8]: Area Access
When option [8] is ON, the keypad will permit access
to all the areas assigned to the user code.
When option [8] is OFF, the keypad will only permit
access to the areas it controls. For example, the keypad
is assigned area 1 only, and your user code is assigned
areas 1 to 8. If the option is ON, you can access all eight
areas from the keypad. If the option is OFF, you can
only access area 1.
NOTE: By default all users can Regular arm the system.

Access Control User Options


Option [1]: Access Control
When option [1] is ON, the user can gain access to an
access control door when Access Control is enabled in
the system. A user that is not assigned to any partition,
but has the Access Control option (Option [1])
enabled, can now gain access to an access control
door, press [MENU] > [8] UNLOCK DOOR and enter a user
code.
When the option is OFF, the user cannot access an
Access Control door.

Option [2]: Can Disarm with Access Card


When option [2] is ON, a users access control card can
unlock and disarm an armed access control door.
When option [2] is OFF, follow the settings in option
[8] on page 29.
NOTE: For option [2] to function in the ON position,
option [5] Arm Only in the User Options must be
disabled (refer to User Options on page 26).

Option [3]: Card with Extended Unlocked


Period
When option [3] is ON, Extended Unlocked Period is
enabled. Extended Unlocked Period refers to the
time period programmed into each access control
door by your installer that extends the unlocked time
of the door. For example, if your installer sets the
Unlocked period of the door to 30 seconds and the

Page 28 Programming User Settings


Extended Unlocked Period to 15 seconds, a user code
with Extended Unlocked Period enabled will have a
total of 45 seconds to pass through the door.

Options [4] and [5]: Arming with Card


Options [4] and [5] define the type of arming when
arming with an access control card. You can either
regular arm, stay arm, force arm, or disable the Arming
with Card feature.
Input Value
Arming with card Feature
[4] [5]
Off Off Disabled
On Off Regular arm
Off On Stay arm
On On Force arm

Option [6]: Add Tolerance Window to Schedule


When option [6] is ON, the Schedule Tolerance
Window feature is enabled. This feature extends a
users scheduled access period through an access
control door by the amount programmed by your
installer. For example, if the users assigned schedule
for the door is Monday to Friday from 9:00 a.m. to 5:00
p.m., and your installer sets the Tolerance Window at
one hour, the user with the Schedule Tolerance
Window enabled will be able to enter and exit one
hour before and after their scheduled time for that
door.

Option [7]: Code Follows Schedule


When option [7] is ON, users can use their codes only
during their scheduled hours assigned in step 7 in
Programming User Settings on page 25.
When the option is OFF, users can use their codes at
any time.

Option [8]: Card to Unlock and Code to Disarm


Option [8] functions only if option [2] in Access Control
User Options on page 28 is OFF.
When option [8] is ON, a user can use an access
control card to unlock an armed access control door,
Programming User Settings Page 29
however the user must enter a user code to disarm
the armed area.
When option [8] is OFF, a user can gain access to an
access control door only if the doors area(s) is already
disarmed.
NOTE: For option [8] to function in the ON position,
option [5] Arm Only in the User Options must be
disabled (refer to User Options on page 26).

Page 30 Programming User Settings


Chapter 7: Trouble Display

Trouble Display
If your system experiences any problems, Trouble(s)
press Menu>5 will appear on the screen. The Trouble
Display will only display the troubles that occur in the
area(s) to which the keypad has been assigned.
To view the Trouble Display:
1) Press [MENU] > [5] VIEW TROUBLE.
The Group Heading with the trouble will appear on
^
^
the screen. Use the [ ] and [ ] buttons to scroll
through the Groups experiencing a trouble.
2) Press the [NUMBER] of the trouble you wish to view.
Aside from setting the date and time (clock loss), if any
troubles occur, we strongly suggest that you contact your
installer immediately to have your system serviced. For
information on setting the time and date, refer to Setting
Time & Date on page 7.

Group 1: System
[1] AC Failure
[2] Battery Failure
[3] Aux. Failure
[4] Bell Limit
[5] Bell Missing
[6] ROM Error
[7] RAM Error

Group 2: Communicator
[1] TLM1
[2] to [5] Fail to Communicate (1 to 4)
[6] Fail to Communicate PC

Group 3: Module Trouble


[1] Tamper
[2] ROM Error
[3] TLM Trouble
[4] Fail To Com
Trouble Display Page 31
[5] Printer
[6] AC Failure
[7] Battery Failure
[8] Low Supply

Group 4: Network Trouble


[1] Missing Keypad
[2] Missing Module
[3] Lost Voice Mdl.
[6] General Failure
[7] Network OverLd

Group 5: Zone Tamper


Group 6: Zone Low Battery
Group 7: Zone Fault
Group 8: Clock Loss
The time and date have been reset to the default.
Clock Lost [8] to view will appear in the trouble menu.
Refer to Setting Time & Date on page 7.

Group 9: GSM Troubles


[1] Missing GSM Module
[2] GSM RF Jam Supervision
[3] No Service
[5] to [8] Fail to Communicate (1 to 4)
[9] IP Receiver Unregistered

Group 10: IP Troubles


[1] Missing IP Module
[2] No Service
[3] to [6] Fail to Communicate (1 to 4)
[7] IP Receiver Unregistered

History Log
The History Log will record the user-initiated actions that
occurred in your system as well as any alarms or troubles
(e.g., Access Granted). By default, you will be able to

Page 32 Trouble Display


view the history log for all areas to which the keypad is
assigned.
To view the History Log:
1) Press [MENU] > [7] HISTORY LOG.
2) If you have access to more than one area, select the
area(s) you wish to view.
^
^
3) Use the [ ] and [ ] buttons to scroll through the
events.
4) Press the [CLEAR] button to exit.
Once you have entered the History Log, you can change
the order that the Event Record screens appear (begin
with the Event Description or with the Event #) by
pressing the [7] button. If you already know the number
of the event you want to view, press [ENTER] after step 3
above, and then enter the event's number.

Trouble Display Page 33


Chapter 8: Remote Control
Feedback
If your system includes the Wireless Zone Expansion
module (RTX3), it will be able to support remote controls
including the Two-Way Remote Control (REM2). This
remote allows you to change the status of the system,
and it also provides visual and auditory feedback.

Full/Force Arming Indicators


Action LED Auditory
Sequence Feedback
Disarming Green on Two beeps
Exit delay Red / green slow Confirmation
flash beep
Arming / Entry Red on Confirmation
Delay beep
Alarm Red fast flash Alarm beep

Stay Arming Indicators


Action LED Auditory
Sequence Feedback
Disarming Green on Two beeps
Exit delay Yellow / green Confirmation
slow flash beep
Arming / Entry Yellow on Confirmation
Delay beep
Alarm Red fast flash Alarm beep

Other Indicators
Action LED Auditory
Sequence Feedback
PGM on/off Yellow on Confirmation
beep
NOTE: For REM3, refer to the REM3 User Manual.

Page 34 Remote Control Feedback


Chapter 9: Voice Dialer / SMS
The VDMP3 Voice Dialer, is a voice-assisted module that
can be programmed to call up to 8 telephone numbers in
the event of an alarm. You can also call the VDMP3 from
an outside line, enabling you to arm or disarm the system
as well as activate up to 8 programmable outputs (PGMs).

Calling the VDMP3 (outside line)


Connected to an answering machine:
1) From an outside line, dial the telephone number to
which the VDMP3 is associated.
NOTE: If the telephone number that is associated with
the VDMP3 has an answering machine, hang up the
telephone when the line rings, and dial the telephone
number again within the time limit set by your installer.
2) When the VDMP3 answers the line, you are prompted
to enter your user code.
3) System status is given, as well as options to arm/
disarm (1) and control features (PGMs) (2).
NOTE: If you hang up while in communication with the
VDMP3, you must wait 2 minutes before connecting
again. To avoid having to wait, press # to disconnect
from the VDMP3 before hanging up.

Not connected to an answering machine:


1) From an outside line, dial the telephone number to
which the VDMP3 is connected.
2) When the VDMP3 answers the line, you are prompted
to enter your user code.
3) Options are given to arm/disarm (1) and control
features (PGMs) (2).

Receiving a Call From the VDMP3 (alarm


in system)
When the VDMP3 calls because of an alarm in the system,
the option is given to disarm the system or disconnect
(##). If you hang up without disarming or disconnecting,
the VDMP3 calls the next telephone number on its list
(see Telephone Numbers in the VDMP3 Setup
Instructions).
Voice Dialer / SMS Page 35
SMS Programming
If the system is equipped with a PCS Series
communication device, events in the system can be
reported to up to 16 telephone numbers via SMS text
messaging.
As a Master User, you can:
Set which phone numbers (up to16) will receive text
messages to report system events.
Select which area will send events via text messages
(per phone number).
Select which event groups (alarm, arm/disarm, trouble
and trouble restore) will generate text messages for
each phone number.
To program SMS options:
1) Press [MENU] > [9] SETTINGS > [3] SMS MESSAGES.
2) Enter the master code.
NOTE: To see which SMS phone numbers have been
^
^
programmed, scroll using the [ ] and [ ] buttons.
3) Select which phone number you wish to program ([01]
to [16]).
4) Enter or modify the phone number (up to 32
characters). To go to the next screen press [ENTER].
5) Select which area(s) are enabled for that SMS number
by enabling options [1] to [8]. To go to the next screen
press [ENTER].
6) To select which event groups generate an SMS
message, enable or disable options [1] Alarm / [2]
Arm/Disarm / [3] Trouble / [4] Trouble Restore.
7) To save press [ENTER].

Page 36 Voice Dialer / SMS


Chapter 10: Testing and
Maintenance

Burglar Alarm Testing


NOTE: It is important to disarm the system before testing the
alarm.
Two people are needed to complete this test. One person
will watch the screen on the keypad while the other
person walks around the protected areas and opens the
zones (i.e., opens the doors and windows that are
protected, walk in the path of the motion detectors, etc.).
The screen will display the opened zones, but if a zone
does not register, contact your installer.

Fire Alarm Testing


Do NOT use an open flame or burning materials to test
your fire detection devices. Your installer will provide
details on the best way to test your system.

System Maintenance
Under normal use your system requires no maintenance
other than regular testing. We recommend that your
installer change the battery every three years.

System Test
Speak to your installer before conducting a System Test
since the system must be programmed to respond to the
test instructions. It is normally recommended that you
conduct the system test once a week, but contact your
installer for instructions concerning your particular
system.
To conduct the system test:
1) Call your monitoring station to advise them that you
are testing your system.
2) Press [MENU] > [9] SETTINGS > [6] COMMANDS > [1] TEST
REPORT.
3) Enter the master code.

Testing and Maintenance Page 37


The system will test all its connections and can send a
report to your monitoring station. If the system detects a
problem, the Trouble Display will show on the screen
(refer to Trouble Display on page 31). Call your installer for
repairs if any troubles occur.

Page 38 Testing and Maintenance


Chapter 11: Fire and Burglar
Alarms

Standard Fire Zone


During a fire alarm, the bell/siren emits an intermittent
sound (BEEP-BEEP-BEEP) until silenced or reset. If the zone is
a Standard Fire Zone, your system can immediately send
an alert to your monitoring station.
To disarm a false alarm:
1) Enter your user code on the keypad.
2) Call your monitoring station quickly to advise them of
the false alarm.
WARNING: The Fire Zone may reset itself once the problem
has cleared. If it does not, simultaneously press and hold the
[CLEAR] and [ENTER] buttons for two seconds.

Delayed Fire Zone


If the zone is a Delayed Fire Zone, there is an automatic
delay before your system contacts your monitoring
station. Refer to Figure 2 on page 41 to prevent
unnecessary reporting of false alarms.
If the fire alarm is accidentally triggered:
1) Press [CLEAR] within 30 seconds of the alarm.
2) Clear the problem from the area (i.e., clear the smoke
from around the smoke detector).
3) If the problem remains after 90 seconds, the alarm will
sound again. Press [CLEAR] again.
4) The system will delay reporting the alert for another
30 seconds.
NOTE: If you are unable to cancel the false alarm, your
system will send an alert. Call your monitoring station to
advise them of the false alarm.
WARNING: The Fire Zone may reset itself once the smoke
has cleared. If it does not, simultaneously press and hold
[CLEAR] and [ENTER] for two seconds or speak to your
installer.

Fire and Burglar Alarms Page 39


Fire Safety Tips
How should you prepare in case of a fire in your home or
business?
Remind everyone to escape first, and then call for
help.
Develop a fire escape plan and designate a meeting
place outside.
Practice the escape plan frequently.
Plan two ways to escape from every room, if possible.
Practice feeling the way out with eyes closed.
Instruct everyone never to stand up during a fire,
always crawl under the smoke and keep mouths
covered.
Instruct everyone never to return to a burning
building for any reason; it may cost them their life.
Check smoke alarms regularly. Working smoke alarms
dramatically increase everyone's chances of surviving
a fire.

Page 40 Fire Safety Tips


Figure 2: Delayed Fire Zone

Minimizing Home Fire Hazards


How can you avoid the three most common causes of
fires at home?
Never leave cooking food unattended. Its the leading
cause of fire injuries. Cooking fires often result from
unattended cooking and human error, rather than
mechanical failure.
Stay alert when smoking. Careless smoking is the
leading cause of fire deaths. Smoke detectors and
smoulder-resistant bedding and upholstered furniture
are significant fire deterrents.
Maintain your heating system. Faulty heating systems
are the second leading cause of residential fires.
Minimizing Home Fire Hazards Page 41
Home Fire Warning System
Household fires are especially dangerous at night. Fires
produce smoke and deadly gases that can overcome
occupants while they sleep. To warn against fire, install
smoke detectors outside each separate sleeping area in
the immediate vicinity of the bedrooms and on each
additional story of the family living unit, including
basements.

Burglar Alarm
If your armed system is breached, the burglar alarm
devices specific to your system will be triggered. The
feedback will vary depending on the type of keypad used.
If your keypad is in Normal Mode:
The area and zone in alarm will appear on the screen
(e.g., alarm area 1 zone 01).
Bell or siren may be activated.
The keypad may beep.
WARNING: In case of a burglar alarm, leave the premises
and call the police station from a safe place.

Page 42 Home Fire Warning System


Appendix 1 : Standard Characters
Hebrew Standard Characters

Russian Standard Characters

Greek Standard Characters


Key Press key Press key Press key
once twice three times
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
Appendix 1 : Standard Characters Page 43
Appendix 2 : Special Characters
Hebrew Special Characters
032 033 034 035 036 037 038 039 040 041

042 043 044 045 046 047 048 049 050 051

052 053 054 055 056 057 058 059 060 061

062 063 064 065 066 067 068 069 070 071

072 073 074 075 076 077 078 079 080 081

082 083 084 085 086 087 088 089 090 091

092 093 094 095 096 097 098 099 100 101

102 103 104 105 106 107 108 109 110 111

112 113 114 115 116 117 118 119 120 121

122 123 124 125 126 127 160 161 162 163

164 165 166 167 168 169 170 171 172 173

174 175 176 177 178 179 180 181 182 183

184 185 186 187 188 189 190 191 192 193

194 195 196 197 198 199 200 201 202 203

204 205 206 207 208 209 210 211 212 213

214 215 216 217 218 219 220 221 222 223

224 225 226 227 228 229 230 231 232 233

234 235 236 237 238 239 240 241 242 243

244 245 246 247 248 249 250 251 252 253

254 255

Page 44 Appendix 2 : Special Characters


Russian Special Characters
032 033 034 035 036 037 038 039 040 041

042 043 044 045 046 047 048 049 050 051

052 053 054 055 056 057 058 059 060 061

062 063 064 065 066 067 068 069 070 071

072 073 074 075 076 077 078 079 080 081

082 083 084 085 086 087 088 089 090 091

092 093 094 095 096 097 098 099 100 101

102 103 104 105 106 107 108 109 110 111

112 113 114 115 116 117 118 119 120 121

122 123 124 125 126 127 160 161 162 163

164 165 166 167 168 169 170 171 172 173

174 175 176 177 178 179 180 181 182 183

184 185 186 187 188 189 190 191 192 193

194 195 196 197 198 199 200 201 202 203

204 205 206 207 208 209 210 211 212 213

214 215 216 217 218 219 220 221 222 223

224 225 226 227 228 229 230 231 232 233

234 235 236 237 238 239 240 241 242 243

244 245 246 247 248 249 250 251 252 253

254 255

Appendix 2 : Special Characters Page 45


Greek Special Characters
016 017 018 019 020 021 022 023 024 025 026

027 028 029 030 031 032 033 034 035 036 037

038 039 040 041 042 043 044 045 046 047 048

049 050 051 052 053 054 055 056 057 058 059

060 061 062 063 064 065 066 067 068 069 070

071 072 073 074 075 076 077 078 079 080 081

082 083 084 085 086 087 088 089 090 091 092

093 094 095 096 097 098 099 100 101 102 103

104 105 106 107 108 109 110 111 112 113 114

115 116 117 118 119 120 121 122 123 124 125

126 127 128 129 130 131 132 133 134 135 136

137 138 139 140 141 142 143 144 145 146 147

148 149 150 151 152 153 154 155 156 157 158

159 160 161 162 163 164 165 166 167 168 169

170 171 172 173 174 175 176 177 178 179 180

181 182 183 184 185 186 187 188 189 190 191

192 193 194 195 196 197 198 199 200 201 202

203 204 205 206 207 208 209 210 211 212 213

214 215 216 217 218 219 220 221 222 223 224

225 226 227 228 229 230 231 232 233 234 235

236 237 238 239 240 241 242 243 244 245 246

247 248 249 250 251 252 253 254 255

Page 46 Appendix 2 : Special Characters


Index
A
Access Codes
Deleting .................................................................................................. 23
Labelling ................................................................................................ 19
System Master ...................................................................................... 18
User ......................................................................................................... 18
Access Control ..............................................................................................28
Access Control User Options
Access Control ...................................................................................... 28
Add Tolerance Window to Schedule ............................................... 29
Arming with Card ................................................................................ 29
Can Disarm with Access Card ........................................................... 28
Card to Unlock and Code to Disarm ............................................... 29
Code Follows Schedule ....................................................................... 29
Extended Unlocked Period ................................................................ 28
Add Tolerance Window to User Schedule .........................................29
Alarm Memory Display ..............................................................................16
Alarm,Testing ................................................................................................37
Area Access, in User Options ...................................................................28
Area Display ..................................................................................................11
Arming ............................................................................................................12
Automatic Arming ............................................................................... 14
Keyswitch Arming ................................................................................ 14
Auditory Feedback ....................................................................................... 6
Auto-Arming
No Movement Auto-Arming ............................................................. 15
Timed Auto-Arming ............................................................................ 14

B
Beep Tones
Confirmation beep .................................................................................6
in Opened or Closed Zones, see Chime Zones
Rejection beep .........................................................................................6
Brightness ........................................................................................................ 7
Burglar Alarms ..............................................................................................42
Buttons
One-Touch ............................................................................................. 14
Bypass
Bypass Recall ........................................................................................ 13
Programming ....................................................................................... 12

Index Page 47
C
Characters, Special ......................................................................................22
Chime Zones ................................................................................................... 9
Clock, Set Time and Date ............................................................................ 7
Code Follows Schedule .............................................................................29
Command Functions .................................................................................10
Confidential Mode ........................................................................................ 9

D
Date, Set ........................................................................................................... 7
Deactivating a Security System ..............................................................16
Delay Timer
Entry ........................................................................................................ 16
Exit ........................................................................................................... 12
Delayed Fire Zone .......................................................................................39
Deleting User Access Codes ....................................................................23
Dim
Delay ..........................................................................................................7
Intensity ....................................................................................................7
Disarming
Armed System ....................................................................................... 16
Display
Alarms In Memory ............................................................................... 16
User Actions in Memory ..................................................................... 32
Duress, in User Options .............................................................................27

E
Emergency Buttons ....................................................................................10
Entry Delay Timer ........................................................................................16
Erasing User Access Codes .......................................................................23
Event Record Display .................................................................................32
Exit Delay Timer ...........................................................................................12

F
Fire
Delayed Fire Zone ................................................................................ 39
Minimizing Home Fire Hazards ........................................................ 41
Safety Tips ............................................................................................. 40
Standard Fire Zone .............................................................................. 39
Warning System ................................................................................... 42
Fire Alarm, Testing ......................................................................................37
Firmware Version .......................................................................................... 7

Page 48 Index
H
History Log ....................................................................................................32

I
Ignoring Zones when Arming, see Bypass Programming

K
Key Brightness ................................................................................................ 7
Key Sensitivity ................................................................................................. 7
Keypad
Letter Assignment ................................................................................ 20
Keypad, LCD
Settings .....................................................................................................7
Keyswitch Arming .......................................................................................14

L
LCD
Brightness .................................................................................................7
Contrast ....................................................................................................7

M
Master Code ..................................................................................................18
Master Feature, in User Options ............................................................26
Mute ................................................................................................................... 7

N
No Movement Auto-Arming ...................................................................15

O
One-Touch Buttons ....................................................................................14
Outputs, Programmable (PGM) ............................................................... 9

P
Panic Alarms ..................................................................................................10
PGMs .................................................................................................................. 9
Programmable Outputs (PGM) ................................................................ 9
Programming
Chime Zones ............................................................................................9
User Access Codes ......................................................................... 2326

Index Page 49
R
Recall, Bypassed Zones .............................................................................13
REM2 ................................................................................................................34
REM3 ................................................................................................................34
Remote Control Feedback .......................................................................34

S
Safety Tips, Fire ............................................................................................40
Schedule
Code Follows ......................................................................................... 29
Schedule Tolerance Window, see Add Tolerance to User Schedule
Scroll Speed ..................................................................................................... 7
Sensitivity ......................................................................................................... 7
Serial Number ................................................................................................. 7
SMS Messages ..............................................................................................36
Sounds - Beeping .......................................................................................... 6
Special Characters ................................................................................22, 44
Special Function Keys ................................................................................20
Standard Fire Zone .....................................................................................39
System Master Code ..................................................................................18
System Test ...................................................................................................37

T
Technical Specifications ............................................................................. 5
Testing and Maintenance
Burglar Alarm ....................................................................................... 37
Fire Alarm .............................................................................................. 37
System Maintenance .......................................................................... 37
System Test ............................................................................................ 37
Time, Set ........................................................................................................... 7
Timed Auto-Arming ...................................................................................14
Timer
Entry Delay ............................................................................................ 16
Exit Delay ............................................................................................... 12
Trouble Display ............................................................................................31

U
Unlocked Period, Extended .....................................................................28
User Codes
Programming ....................................................................................... 23
User Labels .....................................................................................................19
User Options
Page 50 Index
Access Control, see Access Control User Options
Area Access ............................................................................................ 28
Arm Only ................................................................................................ 27
Bypass ..................................................................................................... 27
Duress ..................................................................................................... 27
Force Arm .............................................................................................. 27
Master Feature ..................................................................................... 26
Programming ....................................................................................... 26
Stay & Instant Arm ............................................................................... 27
User Settings .................................................................................................24

V
VDMP3 Plug-In Voice Dialer ....................................................................35
Viewing
Alarms In Memory ............................................................................... 16
User Actions in Memory ..................................................................... 32
Voice Dialer ....................................................................................................35

W
Warranty .........................................................................................................55

Index Page 51
Patents: One or more of the following US patents may
apply: 7046142, 6215399, 6111256, 6104319, 5920259,
5886632, 5721542, 5287111, and RE39406 and other
pending patents may apply. Canadian and international
patents may also apply.
Trademarks: Paradox, Digiplex and EVO are trademarks
of Paradox Ltd. or its affiliates in Canada, the United States
and/or other countries.
Certification: For the latest information on products
approvals, such as UL and CE, please visit
www.paradox.com.
Warranty: For complete warranty information on this
product please refer to the Limited Warranty Statement
found on the website www.paradox.com/terms. Your use
of the Paradox product signifies your acceptance of all
warranty terms and conditions.
2011 Paradox Ltd. All rights reserved. Specifications may
change without prior notice.
K656-EU03 04/2011 PARADOX.COM Printed in Canada