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Group Observation: Listening & Speaking

Tutor: ____________________ Date: ____________________________

Participants: ___________________________________________________

______________________________________________________________

Opening the discussion


Didyouobserve:
1. Anintroductiontothetopic?
Yes Notclear No

2. Politeness?


Yes Mostly Notpolite

Managing turn-taking
Didyouobserve:
3. Onepersontalkingatatime?
Yes Mostly No

4. Otherslisteningattentively?
Yes Mostly No

5. Participantsmanaginginterruptionswell?
Yes Mostly No

6. Welltimedcontributions?
Yes Sometimes No

Monitoring understanding and negotiating meaning


Didyouobserveparticipants:
7. Clarifyingandexplaining?
Yes Sometimes No

8. Exchanginginformation?
Yes Sometimes No

9. Makingsuggestionsorrespondingtosuggestions?
Yes Sometimes No

10. Displayingawillingnesstoreconsidertheirownpointsofview?
Yes Sometimes No

11. Discussing?
Yes Sometimes No

12. Agreeinganddisagreeing?
Yes Sometimes No

Monitoring effectiveness
Didyouobserve:
14. Nonverbalsupportoflisteners?
Yes Sometimes No

15. Participantscheckingforothersunderstanding?
Yes Sometimes No

Managing communication breakdowns


Didyouobserveparticipantsmanaging:
16. Longpauses?
Yes Sometimes No

17. Disagreements?
Yes Sometimes No

Maintaining and changing topics


Didyouobserveany:
18. Repetition?
Yes Sometimes No

19. Reinforcement?
Yes Sometimes No

20. Redirectionoftheconversationbacktothetopic
Yes Sometimes No

Closing the discussion


Didyouobserveparticipants:
21. Summarisingdecisionsorkeypoints
Yes Notclearly No

22. Identifyingorclarifyingpossiblenextsteps
Yes Notclearly No