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GE Medical Systems

GE Medical Systems

GE Medical Systems: Telex 3797371 P.O. Box 414, Milwaukee, Wisconsin 53201 U.S.A. Asia, Pacific, Latin

GE Medical Systems: Telex 3797371 P.O. Box 414, Milwaukee, Wisconsin 53201 U.S.A. Asia, Pacific, Latin America, North America

GE Medical Systems – Europe: Tel: +49 (0) 212 28 02 208 Beethovenstra e 239, Postfach 11 05 6D, D–42655 Solingen, GERMANY

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

WARNING
WARNING
AVERTISSEMENT
AVERTISSEMENT

Direction 46–030409

THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.

IF A CUSTOMER’S SERVICE PROVIDER REQUIRES A LANGUAGE OTHER THAN ENGLISH, IT IS THE CUSTOMER’S RESPONSIBILITY TO PROVIDE TRANSLATION SERVICES.

DO NOT ATTEMPT TO SERVICE THE EQUIPMENT UNLESS THIS SERVICE MANUAL HAS BEEN CONSULTED AND IS UNDERSTOOD.

FAILURE TO HEED THIS WARNING MAY RESULT IN INJURY TO THE SERVICE PROVIDER, OPERATOR OR PATIENT FROM ELECTRIC SHOCK, MECHANICAL OR OTHER HAZARDS.

CE MANUEL DE MAINTENANCE N’EST DISPONIBLE QU’EN ANGLAIS.

SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS UNE AUTRE LANGUE QUE L’ANGLAIS, C’EST AU CLIENT QU’IL INCOMBE DE LE FAIRE TRADUIRE.

NE PAS TENTER D’INTERVENTION SUR LES ÉQUIPEMENTS TANT QUE LE MANUEL SERVICE N’A PAS ÉTÉ CONSULTÉ ET COMPRIS.

LE NON-RESPECT DE CET AVERTISSEMENT PEUT ENTRAÎNER CHEZ LE TECHNICIEN, L’OPÉRATEUR OU LE PATIENT DES BLESSURES DUES À DES DANGERS ÉLECTRIQUES, MÉCANIQUES OU AUTRES.

WARNUNG
WARNUNG

DIESES KUNDENDIENST–HANDBUCH EXISTIERT NUR IN ENGLISCHER SPRACHE.

FALLS EIN FREMDER KUNDENDIENST EINE ANDERE SPRACHE BENÖTIGT, IST ES AUFGABE DES KUNDEN FÜR EINE ENTSPRECHENDE ÜBERSETZUNG ZU SORGEN.

VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR DIESES KUNDENDIENST–HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN WURDE.

AVISO
AVISO

WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN DURCH ELEKTRISCHE SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.

ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS.

SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEMS SOLICITA UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN.

NO SE DEBERÁ DAR SERVICIO TÉCNICO AL EQUIPO, SIN HABER CONSULTADO Y COMPRENDIDO ESTE MANUAL DE SERVICIO.

LA NO OBSERVANCIA DEL PRESENTE AVISO PUEDE DAR LUGAR A QUE EL PROVEEDOR DE SERVICIOS, EL OPERADOR O EL PACIENTE SUFRAN LESIONES PROVOCADAS POR CAUSAS ELÉCTRICAS, MECÁNICAS O DE OTRA NATURALEZA.

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GE Medical Systems

LOGIQ InSite Install Manual

Revision 7 ATENÇÃO
Revision 7
ATENÇÃO
AVVERTENZA
AVVERTENZA

Direction 46–030409

ESTE MANUAL DE ASSISTÊNCIA TÉCNICA SÓ SE ENCONTRA DISPONÍVEL EM INGLÊS.

SE QUALQUER OUTRO SERVIÇO DE ASSISTÊNCIA TÉCNICA, QUE NÃO A GEMS, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, É DA RESPONSABILIDADE DO CLIENTE FORNECER OS SERVIÇOS DE TRADUÇÃO.

NÃO TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E COMPREENDIDO ESTE MANUAL DE ASSISTÊNCIA TÉCNICA.

O NÃO CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A SEGURANÇA DO TÉCNICO, OPERADOR OU PACIENTE DEVIDO A‘ CHOQUES ELÉTRICOS, MECÂNICOS OU OUTROS.

IL PRESENTE MANUALE DI MANUTENZIONE È DISPONIBILE SOLTANTO IN INGLESE.

SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEMS RICHIEDE IL MANUALE IN UNA LINGUA DIVERSA, IL CLIENTE È TENUTO A PROVVEDERE DIRETTAMENTE ALLA TRADUZIONE.

SI PROCEDA ALLA MANUTENZIONE DELL’APPARECCHIATURA SOLO DOPO AVER CONSULTATO IL PRESENTE MANUALE ED AVERNE COMPRESO IL CONTENUTO.

NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE FAR COMPIERE OPERAZIONI DA CUI DERIVINO LESIONI ALL’ADDETTO ALLA

2202670

MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI.

2202670 MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI. ii
2202670 MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI. ii
2202670 MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI. ii
2202670 MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI. ii

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GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Direction 46–030409

REVISION HISTORY

Please verify you are using the latest revision of this document. Information pertaining to this document is maintained on GPS (Global Product Structure). If you cannot access GPS, contact your Service Support Center.

REV

 

DATE

PRIMARY REASON FOR CHANGE

0 .

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Nov

11, 1994

Initial Release.

1 .

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July 21, 1995

Parts details and changes to Motorola modem

2 Oct 31, 1995

Added Motorola setup comparison between 500 and 700

3 .

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Dec 10, 1996

Added V.everything and parts for LOGIQ 400

4 .

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Mar 27, 1997

Clarified dip switch setting

5 Apr 1, 1997

Added &R2 setting and stated V.Everything needs &F1

6 Apr 14, 1997

Dip switch 8 must be ON to enable AT commands

7 .

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June 10, 1999

Incorporated BT 99 changes

LIST OF EFFECTIVE PAGES

PAGE

 

REVISION

NUMBER

 

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GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Intentionally blank

iv

Direction 46–030409

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Purpose

The InSite Strategy

Direction 46–030409

InSite to LOGIQ

This document describes the reasons for InSite, the hardware and software needed to make it happen, how to connect and configure two modem types, and how to enable InSite Access to the LOGIQ 400, 500 and 700.

The InSite strategy is to see if a customer’s problem can be solved quickly with

a phone call. The person who answers at the GE Service Support Center has

experience, an information data base, Systems Engineers and Applications Specialists available to help fix the problem. If discussion and diagnostics show

a particular part to be at fault, InSite can recommend the part and alert the Field Engineer. If operator technique is at fault, the customer can be trained.

Access Protocol

At the customer’s request, InSite gains access to the unit via a modem connection. Unauthorized access is prevented by an encrypted password. While connected, the machine’s monitor displays an informative message about that connection. The site can interrupt the connection by disabling the InSite Access Enable on the machine or by turning the power OFF.

Data Transmission

The modem connection enables the transfer of computer files. Configuration data, error logs, keystroke touch logs, system parameter settings can be transferred through the SERVICE port by the modem to the InSite workstation. Eventually executable files could be downloaded from InSite.

Image Transmission

Images can be transferred to InSite. This has been accomplished with data compression and Xmodem1K software. Patient anonymity will be protected.

System Operation

If the 700 system was in or enters Service or Calcs mode when INSITE is

activated, the system will reboot after INSITE is deactivated. This is a safety

precaution to prevent software from working incorrectly.

Where you’ll find the following topics:

InSite

Requirements

2

How to connect to InSite

 

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InSite

Hardware

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Modem Status

 

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Motorola

326X Setup

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11

How to install InSite US Robotics Setup

. How to configure the US Robotics

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GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

InSite Requirements

Direction 46–030409

InSite Preinstallation Checklist

 

There’s a phone outlet within 1 m (3.2 ft) of the unit’s back panel.

 

The phone line to this outlet is analog and has no extensions or switchboard interrupts. In the USA a GE InSite Multiplexer can be installed to enable multiple GE scanners to share the same line.

 

There’s an external power outlet within 1.8 m (6 ft) of the modem that is not the same one used by the unit.

 

The following information is on the order:

Site name

System ID

System model number (check unit Rating Plate)

 

The customer and Area Service Manager have signed the InSite or Service Package Agreement, or both, for this unit.

 

Verify the site is InSite eligible.

In the GEMSAM pole, contact the LCT Service Support Administrator with the system ID. GEMSAM Phone: 414–798–4459

GEMS SUPPORT CENTERS

Country

Phone Number

Motorola Part Number

E Number

AUSTRIA

0660

8459

403651

043

E90001 AD

BELGIUM

078

11 1733

403651

032

E90001 AK

DENMARK

 

403651

045

E90001 AP

FRANCE

05

49 33 71

403651

033

E90001 AG

GERMANY

0130

81 6370

403651

049

E90001 AH

GREECE

 

403651

030

E90001 AR

INTERNATIONAL (MEA, Eastern Europe, Scandinavia)

403651

029

E90001 AT

IRELAND

 

403651

353

E90001 AF

ITALY

1678

744 73

403651

039

E90001 AS

JAPAN & ASIA

81–426–56–0019

   

LUXEMBOURG

0800

2603

403651

352

E90001 AL

NETHERLANDS

06

022 3797

403651

031

E90001 AM

PORTUGAL

05

05 33 7313

403651

351

E90001 AC

SPAIN

900

95 3349

403651

034

E90001 AB

SWEDEN

020

795 433

403651

046

E90001 AN

SWITZERLAND

155

5306

403651

041

E90001 AJ

TURKEY

 

403651

090

E90001 AA

UNITED KINGDOM

0800

89 7905

403651

044

E90001 AE

USA & CANADA

1–800–321–7937

   

For GEMSE countries without a toll free number, call: International Code + 33 1 39 20 00 07

2

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

InSite Hardware

Approved Modems

Direction 46–030409

For deliveries outside the USA and Canada, the modem cable is automatically shipped with the unit. These are the recommended external modems:

Hayes Optima 288 V.34

US Robotics V.34 or V.everything

Motorola Codex 3265 or 3266 V.34

GEMSAM Part

The part number for the 700 GEMSAM InSite Kit is 2121524. It contains a V.34

Numbers

modem, two RS–232 modem cables, and a bracket to mount the US Robotics modem to the wall. If you don’t need the US Robotics modem, but want the modem cables and mounting hardware, order kit 2121524–2. If you need an isolated data cable (LOGIQ 400), order Kit 2121524–3.

Modem Exchange for Repair

 

T3901BA (V.32)

Modem

2135816–2

T3901BB (V.34)

Modem Bracket

2121523

700

RS–232 modem cable

2117638–2

500

RS–232 modem cable

2117638–5

400

RS–232 modem cable

2163592

(isolated)

Security hardware

These parts are also included in Kit 2121524 and can be ordered separately:

Security screws (6)

2123368

Security screw driver

2123368–2

Security screw bit

2123368–3

Wall anchor screws (6)

2123368–4

Robotics Interface Box

The InSite modem bracket (2121523) holds the US Robotics modem to the wall near the unit. Mounting the modem to the wall is optional. Place it where you can see the modem’s LED indicators.

USA InSite

Sites in the USA may install a GE InSite Multiplexer which enables that site to

Multiplexer

link several GE diagnostic machines to InSite using only one dedicated analog phone line and without having to move the machine.

Connection to Unit

Service Port

4

port Multiplexer

46–328475P1

8

port Multiplexer

46–328475P2

Either the modem or a VT220 terminal may be connected to the LOGIQ 700 SERVICE port. The modem and terminal require different cables. The modem requires a modem cable; the diagnostic terminal requires a null modem cable.

The LOGIQ scanners can communicate with another computer through a modem connected to its SERVICE port. This is serial port on the back labeled SERVICE. On the 700, the modem could also be connected to the DB9 connector on the host. In order to do this the PIA needs to be pulled (on older units) or the serial connector needs to be disconnected from the backplane (on units with a PowerPC as host). The modem must be properly configured.

3

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

InSite Hardware, continued

RS–232

Direction 46–030409

RS–232 I/O signal designations are defined with the ultrasound scanner acting as Data Terminal Equipment (DTE) and the modem as DCE, Data Communications Equipment.

Pin out for Modem Cables

Name

host

Definition

L700 DB9

L500 DB25

modem

I/O

2117638–2

2117638–5

DB25

TXD

O

Transmitted Data from DTE

3

2

2

DTR

O

DTE Ready to Send Handshake

4

20

20

RTS

O

Request To Send Handshake from DTE

7

4

4

RXD

I

Received Data from DCE

2

3

3

CTS

I

Clear To Send Handshake from DCE

8

5

5

DSR

I

DCE Ready to Send Handshake

6

NC

6

DCD

I

Received Line Signal Detector Handshake from DCE

1

8

8

CE

Ring Indicate

9

 

22

GND

Signal Ground

5

7

7

4

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Direction 46–030409

Units with separate MC and PIA boards

MVME167/Host Adapter or MC PIA PIA BLKHD MVME2700/HostAdapter A14P3 BEBP A13P3 PIA A13P3 BEBP DB9
MVME167/Host Adapter or
MC
PIA
PIA
BLKHD
MVME2700/HostAdapter
A14P3
BEBP
A13P3
PIA
A13P3
BEBP
DB9
P110 CABLE
A25
A25
C20
35
42
TXD4
TXD04
TXD03
TXD3
3
A30
A30
C21
37
69
DTR4
DTR04
DTR03
RTS3
4
A27
A27
D19
34
68
RTS4
RTS04
RTS03
DTR3
7
A26
A26
C19
33
SERVICE
38
RXD4
RXD04
RXD03
RXD3
2
A29
A29
D20
36
67
CTS4
CTS04
CTS03
CTS3
8
D18
32
DSR03
+12
6
DCD4
A31
A31
C18
31
22
DCD04
DCD03
CD3
1
JP2
JP7
1
5
1
8
2
7
4
3
5
1
5
6
9
Diag Port
MC Com 3
or
P3 SERVICE
on bulkhead
on Host
6
9
Adapter
works if PIA
is pulled from
Back End
cage
Units without separate PIA boards
MVME2700/Host Adapter
MC (host/PIA)
BKPL
CABLE
BLKHD
DB9
A12P3
P110

TXD3

RXD3

A25 C20 18 18 TXD4 TXD04 TXD03 3 C21 19 19 DTR04 DTR03 4 D19
A25
C20
18
18
TXD4
TXD04
TXD03
3
C21
19
19
DTR04
DTR03
4
D19
52
52
RTS04
RTS03
7
A26
C19
17
17
SERVICE
RXD4
RXD04
RXD03
2
D20
53
53
CTS04
CTS03
8
D18
51
51
DSR03
6
C18
16
16
DCD04
DCD03
1
SYSFAIL*
1
8
2
7
4
3
5
1
5
1
5
Diag Port
Board
works if serial
connector (P110)
is disconnected
at backplane
MC Com 3
or
P3 SERVICE
on bulkhead
6
9
on MC
6
9

DIAGNOSTIC DATA FLOW WITHIN THE LOGIQ 700 ILLUSTRATION 1–1

5

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Direction 46–030409

How to install InSite

Locate the modem within 1.8 m of power outlet and 1 m of LOGIQ scanner. Always connect the modem and turn it ON before you power the system.

Step

 

Procedure

 

1

Inspect the Kit for damage.

 
 

2

Verify the unit functions. Refer to Functional Checks Chapter of the Service Manual. Then switch the unit off and unplug its power cord from the wall.

 

3

Check/adjust the modem switches.

 

US Robotics:

see Illustration 1

Motorola:

see Illustration

2

 

4

Attach power cord between the modem and the wall outlet.

 

5

Turn modem ON to configure or check the modem for InSite.

If installing the US Robotics for a 700, configure it for InSite by following the procedure described on page 8. For the 500/400, use the scanner’s Utility software for the Modem Setup.

If installing the Motorola, configure as described on page 13. See Motorola manual for more information. This rev adds more parameter adjustments from the defaults.

 

6

Attach the appropriate RS–232 modem cable from the modem’s DB25 port to the console’s SERVICE port.

 

7

Attach phone cord between modem’s Dial Line and the wall outlet.

 

8

If a US Robotics modem is being used, install its mounting bracket on wall near the scanner and phone outlet. If installed at waist level or higher, it will be easier to view the modem LED indicators.

 

9

If the scanner is the 500 or 400, the InSite Option must be enabled on the machine. Refer to the LOGIQ 500 Proprietary Manual P9030TB or page 9 here. When InSite Access is enabled, a message on the monitor tells you this.

 

10

Perform Peripheral Leakage Current test. The procedure is described in Chapter 3 of the LOGIQ 700 Service Manual.

 

11

Gather needed information:

 

Modem’s phone number and model type

System serial number and ID

 

Customer details

Call InSite for On Line Tests. Boot system with modem ON and connected. Enable InSite Access. For the 700 system, type: [Code I]. For the 500, press button above Set Up, press toggle below System Paramtr, then highlight Insite Access Enable ON, Set, then Exit, Set.

 

12

While InSite checks communication, the LEDs on RD and SD (TD) will flicker. The OH LED will go out when InSite is disconnected. After a verbal exchange with InSite, leave modem ON and connected to system.

 

13

If the site does portable scans, show the customer how to disconnect and reconnect the modem. Ensure they know how to enable their machine for access by InSite. Tell them about the InSite status messages that appear on the image monitor.

 

14

Complete and return the Product Locator Card.

6

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

Direction 46–030409

US Robotics Setup

ATTENTION Illustration 1
ATTENTION
Illustration 1

The QUAD switch is only present on the V.32 modems.

US Robotics Dip Switches

OFF

ON

LOGIQ 500

1 2 3 4 5 67 8 9 10
1
2
3
4
5
67
8
9
10

quad

Switches OFF ON LOGIQ 500 1 2 3 4 5 67 8 9 10 quad OFF

OFF

ON

LOGIQ 700 1 2 3 4 5 67 8 9 10
LOGIQ 700
1
2
3
4
5
67
8
9
10

quad

10 quad OFF ON LOGIQ 700 1 2 3 4 5 67 8 9 10 quad

1. LOGIQ scanner provides DTR

2. Verbal (numeric) result codes

3. Visual (suppressed) result codes

4. Echo local keyboard commands

5. Suppress Auto Answer

6. Modem sends Carrier Detect when it connects to InSite

7. Result codes in both Originate and Answer Modes

8. Smart mode on, Command Set recognition

9. Modem hangs up when it receives Escape Code

10. If off then settings in NVRAM are loaded; if ON then ROM is loaded

Illustration 2

US Robotics Hookups

1 3 2 4 5 1. Power switch 2. Power cord 3. Cord to telephone
1
3
2
4
5
1. Power switch
2. Power cord
3.
Cord to telephone (Not recommended)

4. Phone Cord to outlet

5. Serial port cord to SERVICE port on back panel. (or laptop Com Port if configuring the modem for InSite use.)

7

GE Medical Systems

LOGIQ InSite Install Manual

Revision 7

How to Configure the US Robotics

Direction 46–030409

Although you may not need to perform this procedure, it is here to verify the modem settings or to guide you if the modem is not operating correctly or other parameters are determined to be more desirable in the future.

How to use a PC to setup the modem for LOGIQ700 InSite

1 Power the modem off.

2 Set DIP switches 5 and 10 down/ON as well as 1, 4, and 8. This enables you to load the factory defaults from ROM rather than NVRAM which may be corrupted.

3 Use Windows Control Panel to verify that the PC’s Port you will use is set to 19200 (older units) or 38400 (units with PowerPC), 8 bits, no parity, 1 stop bit and Hardware Flow Control.

4 Plug in power cable for Robotics modem.

5 Connect the modem cable from the modem’s DB25 connection to the diagnostic PC’s DB9 com port you wish to use.

6 Power the modem on. It’s important that the PC speed is set correctly before the modem can possibly latch onto the wrong settings.

7 If you have GE Service Systems software, double–click the icon for the L700 Modem setup for the modem you have: V.32, V.Everything, or V.Everything56k. The script will send the appropriate AT commands to the modem. Go to step 13.

8 If you do not have the appropriate script file, you must make a New File. Open Terminal communication software on your diagnostic PC. A commonly used Microsoft Windows application for communicating with another computer or modem is Hilgraeve Inc. HyperACCESS (HA) software.

9 Select Properties

Communications. Leave phone number empty. Set values to

8–none–1, VT220 terminal, 19200 (older units) or 38400 (units with PowerPC) baud, standard com port, select the one that you will use. Click on Port Setup and uncheck the Xon/Xoff boxes to turn off Software handshaking. Select

and select: DIrect

to turn off Software handshaking. Select and select: DIrect RTS and CTS. Do not have a

RTS and CTS. Do not have a modem selected, press Connect (Cabled).

To see what the current modem settings are, enter: ati4 To see the NVRAM settings, enter: ati5

10 To write the V.32 modem ROM defaults to the NVRAM, type: at&f[Enter] To write the V.Everything (or V.Everything56k) F1 template to NVRAM, type:

at&f1[Enter].

11 Then type: at&b1&h1&k3&n0&r2&w[Enter]

AT

Command that tells modem to pay attention

&B1

DTE/DCE baud rate remains fixed at the DTE (scanner) setting

&H1

Hardware flow control (CTS)

&K3

Data Compression enabled unless data is already compressed

&N0

Modem negotiates fastest link rate possible with InSite modem

&R2

RTS enabled

&W

Write current settings to NVRAM

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12 For places outside North America, other settings may need to be changed.

Bn

Handshake answer options: 0: V.34 or overseas or 1: Bell

&G0

Guard tone used in USA and Canada

&P0

Pulse Dialing Type used in USA and Canada

13 Power the modem off. You must recycle its power to reset the modem.

14 Set DIP switches 1, 4 and 8 down/ON and the rest up/off. Power the modem on.

15 Verify that the key settings listed on the previous page are there, enter: ati4

For the 500/400

Install the 500/400 InSite option on the scanner. Use the Option Set Menu to check whether InSite software is installed. Use the Service Test Menu Option called System Preset Parameter Menu to select/change the Modem Kind.

If the modem is a US Robotics, the LOGIQ 500/400 automatically configures it on power up if the Option is ENABLED, the modem is ON and properly connected and dip switches properly set. If you have a Motorola modem, use the procedure on page 13 to configure it.

Verify US Robotics dip switch settings as detailed on page 7. The QUAD switch is only present on the V.32 modems.

OFF

for the LOGIQ 500/400

ON

1 2 3 4 5 67 8 9 10
1
2
3
4
5
67
8
9
10

quad

for the LOGIQ 500/400 ON 1 2 3 4 5 67 8 9 10 quad 500/400

500/400 modem software Installation Procedure

1 Verify that the modem power switch is OFF. Then plug in its power cable for the modem from the modem to the power outlet.

2 Connect the LOGIQ 500/400 modem cable from the modem’s DB25 connection to the scanner’s Service Port.

3 Turn ON the modem.

4 Once the modem is on, power up the LOGIQ 500/400.

5 Hold [Shift]and type [Control] [S] [!] in that order.

6 Enter the password and your employee number.

7 Enter Menu Number 02.

8 Enter Insite Option Number 18 and Enable 1

9 Press [Control + R]

10 Enter Menu Number 05.

11 Enter Modem Kind Item Number 04 and 1 if US Robotics or 2 if Motorola

12 Press [Control + R] to leave the Service Test Menu.

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How to connect to InSite

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1

Turn off the scanner.

2

Connect the modem to the unit’s SERVICE port with the modem cable.

3

Verify the phone cord is connected between the modem and the phone outlet. Verify the power cord is connected between the modem and the power outlet.

4

Power the modem ON before you power on the unit.

5

Call the InSite Support Center for your location.

6

Enable Access: For the 500/400, press the button above the VFD Set Up. Then select System Paramtr on the VFD, move the cursor to highlight Insite Access Enable ON and press Set. Move the cursor to highlight EXIT and press Set. For the 700, have system application software up and type: [Code I ] before InSite connects. Once connected InSite status messages will appear on the image monitor.

7

If

the scanner is a 500/400 with InSite ENABLED and its software is below V2.5,

turn off the scanner before you turn off the modem. If you don’t do this, the LOGIQ 500/400 may hang during the power off process.

InSite Status Messages

Messages appear on the image monitor to let the customer know whether InSite

is watching, troubleshooting, or transferring files.

InSite is enabled (500/400)

This message shows that access to the LOGIQ 500/400 machine is enabled.

InSite observation active (700)

This is a non disruptive mode that enables InSite personnel to observe your operation of the machine to help them understand a problem.

InSite diagnostics active (700)

You cannot use the LOGIQ 700 when InSite Diagnostics are active. If you need to interrupt the connection, you could recycle power.

InSite image transfer HR:MN:SC (700)

A transfer of a file between your machine and InSite is taking place. This

message estimates how much longer it will take to complete the transfer.

Insite Unavailable: Diags Active (700)

Once InSite is connected, [Code I] will not work to toggle InSite or diagnostic PC access. Use the EXIT in the menu bar of the diagnostic software to put the system back into applications. Then you may prep the machine for InSite access with [Code I] before they connect.

Please notice that you may use the items in the 700 service menu bar without losing the applications mode; it is selecting 700 Diagnostics in the menu bar that puts the machine into Disruptive service mode. It is a proper exit that clears it.

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Modem Status

Illustration 3

US Robotics LED indicators

HS

AA

CD

OH

RD

SD

TR

MR

RS

CS

SYN

ARQ

High Speed

Auto Answer

Carrier Detect (DCD)

Off Hook

Receive Data

Send Data

Terminal Ready (DTR)

Modem Ready/ Test Mode

Request to Send (RTS)

Clear to Send (CTS)

Synchronous Mode

Automatic Repeat Request

HS AA CD OH RD SD TR MR RS CS SYN ARQ VOICE/DATA
HS
AA
CD
OH
RD
SD
TR
MR
RS
CS
SYN
ARQ
VOICE/DATA
Illustration 4 Motorola Indicators MOTOROLA codex RD TR RI/OH 3265 FAST TD CD RC/NC
Illustration 4
Motorola Indicators
MOTOROLA
codex
RD
TR
RI/OH
3265
FAST
TD
CD
RC/NC

RD

Receive Data

flashes when the modem passes received data to the MC.

TR

Terminal Ready

flashes when modem detects DTR from the MC.

RI

Ring Indicator

ON when an incoming call is ringing. ON when the modem is off hook and connected to the phone line.

/OH

Off Hook

TD

Transmit Data

flashes when the modem accepts data to be transmitted from the MC

CD

Carrier Detect

ON when modem detects a carrier signal

RC /

Remote Control

flashes when modem is under remote configuration or control of a

NC

Network Control

network management system

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Motorola 326X Setup

Illustration 5

Motorola 326X Back Panel

Direction 46–030409

1. On/Off switch

2. Modem power cable plug

3. Cord to phone outlet

4. For phone connection (Not Recommended)

5. Dip switch settings

6. RS–232 control cable to SERVICE port of LOGIQ 1 2 3 4 5 6
6. RS–232 control cable to SERVICE port of LOGIQ
1 2
3
4 5
6
OFF
123
456
Keep up
Data
Front Panel
Reinit to
Keep up
Indicator
Disable
factory
AT & V.25 bis
disable
settings

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Motorola 326X Setup, continued

Illustration 6

This setup may not work in all countries. The TELCO OPTIONS depend on your country’s telephone company. Please see the Motorola 326X Family Modem User’s Guide for Country Specific Information. All parameters are summarized in the table starting on page

Motorola Code 3265X Family Modem

MOTOROLA codex 104 108 125 RD TR RI/OH 3265 FAST TD CD RC/NC 103 109
MOTOROLA
codex
104
108
125
RD
TR
RI/OH
3265
FAST
TD
CD RC/NC
103
109
RD
TR
RI/OH
RETURN
ENTER
104
108
125
103
109
TD
CD
RC/NC

Procedure

1 Plug in power cable for modem. Do not plug in the control or phone cable.

2 Open door on front of modem. You will see an horizontal LCD window, six LED lights, and four buttons labeled:

RETURN

an arrow pointing to the upper left

an arrow pointing down

I

an arrow pointing to the right

ENTER

three concentric circles.

3 Turn modem on, and wait until Self Test is complete. The LCD display will say “3265 Ready.”

4 Press the RETURN button. The LCD display will say “Disconnect T/D?”

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5 If setting up for the 500/400, press the I button (repeatedly) until the LCD says: “Select Options = 1.” Use this for the 700 but for the 500/400 press the button (repeatedly) until the LCD says: “Select Options : 4,” then press and hold the ENTER key until the LCD blinks.

6 If setting up for the 500/400, press the I button (repeatedly) until the LCD says: “Select Changes = 1.” Use this for the 700 but for the 500/400 press the button (repeatedly) until the LCD says: “Select Changes : 4,” then press and hold the ENTER key until the LCD blinks.

7 If setting up for the 500/400, press the I button (repeatedly) until the LCD says: “Power Up In : Old” Press the button until the LCD says : “Power Up In : 1 until it says: “Power Up In : 4” for the 500/400. Press and hold the ENTER key until the LCD blinks.

8 Press the I button (repeatedly) until the LCD says: “Reinit Memory?” Press the ENTER key (once), the LCD will say: “Reinit All Mem?” Press the ENTER key (once), the LCD will blink and say: “3265 Initial” Press the RETURN button. The LCD display will say “Disconnect T/D?”

9 If setting up for the 500/400, press the button (repeatedly) until the LCD says: “EC/DC OPT’S.” The 700 uses all of the defaults for the EC/DC options. Press the I button (repeatedly) until the LCD says: “DC = Enabled” Press the button (repeatedly) until the LCD says: “DC : Disabled” Press and hold the ENTER key until the LCD blinks. Press the RETURN button.

10 Press the button (repeatedly) until the LCD says: “ACU OPT’S

11 Press the I button (repeatedly) until the LCD says: “Answer = Manual” Press the button until the LCD says: “Answer : Ring #1” or whatever you prefer. Press and hold the ENTER key until the LCD blinks.

12 Press the I button (repeatedly) until the LCD says: “Char Length = 10” If for the 500/400, leave at 10. If for the 700, press the button (repeatedly) until the LCD says: “Char Length : 8” Press the ENTER key until the LCD blinks.

13 Press the I button (repeatedly) until the LCD says: “Parity = V.25bis” Press the button (repeatedly) until the LCD says: “Parity : Space” Press the ENTER key until the LCD blinks. Press the RETURN button. The LCD display will say “ACU OPT’S

14 Press the button (repeatedly) until the LCD says: “TERMINAL OPT’S

15 Press the I button until the LCD says: “DTE Rate = Auto” Press the button (repeatedly) until the LCD says: “DTE Rate : 19.2 (38.4 for PowerPC units)” if 700 or it says: “DTE Rate : 9600” if for the 500/400. Press the ENTER key until the LCD blinks.

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16 Press the I button (repeatedly) until the LCD says: “Flow = XON/XOFF” Press the button (repeatedly) until the LCD says: “Flow : RTS/CTS” Press and hold the ENTER key until the LCD blinks.

17 Press the I button (repeatedly) until the LCD says: “RTS = HIGH” Press the button (repeatedly) until the LCD says: “RTS : Normal” It should already be set to Normal if 500/400 setup from Option Set 4. Refer to step 5. To save a change, press and hold the ENTER key until the LCD blinks.

18 Press the I button until the LCD says: “CTS = Normal” Press the button (repeatedly) until the LCD says: “CTS : AsynsSync” It may already be set to AsyncSync if 700 setup from Option Set 1. Refer to step 5. To save a change, press and hold the ENTER key until the LCD blinks.

19 Press the I button (repeatedly) until the LCD says: “DCD = HIGH” Press the button (repeatedly) until the LCD says: “DCD : Normal ” It may already be set to Normal if 500/400 setup from Option Set 4. Refer to step 5. To save a change, press and hold the ENTER key until the LCD blinks. (Wink ok too: means DCD is always ON except momentarily after a disconnect.)

20 Press the I button (repeatedly) until the LCD says: “DCD Loss Dis = S10” Press the button (repeatedly) until the LCD says: “DCD Loss Dis : 3S” Press and hold the ENTER key until the LCD blinks.

21 If setting up for the 500/400, press the I button (repeatedly) until the LCD says: “Ext Cntl = Pin 20”. The 700 uses this default. However, if setting up for the 500/400, press the button (repeatedly) until the LCD says: “Ext Cntl

= Pin 14

Press and hold the ENTER key until the LCD blinks.

22 Press the RETURN button. The LCD display will say “TERMINAL OPT’S

23 Press the button (repeatedly) until the LCD says: “TELCO OPT’S

24 Press the I button (repeatedly) until the LCD says: “DL Tx Level = 0” Press the button (repeatedly) until the LCD says: “DL Tx Level : –8” or –10 if your modem cannot be set to eight if for the 700 and “DL Tx Level :

–15” if for the 500/400. Press and hold the ENTER key until the LCD blinks.

25 Press the RETURN button twice.

26 When the LCD displays “Disconnect T/D?”, press the I button (repeatedly) until the LCD says: “Save Changes = 1.” for the 700 or “Save Changes : 4” for the 500/400. Then press and hold the ENTER key until the LCD blinks and

says: Save Completed!

The Motorola Codex 3265 Fast modem is now programmed for the . There should be one green LED lit; it should be “CD.” Whenever the modem is turned on, it should reload the setting saved in memory 1 if 700 or memory 4 if 500/400 and be ready.

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Motorola Settings

Use the DOWN arrow on the Motorola modem to move to the next OPTION or VALUE. If you have an option type displayed, the DOWN arrow will move you to the next option type. If you are within an option, meaning a setting within that option is displayed, the DOWN arrow will take you to the next value for that setting within that option.

Use the RIGHT arrow to display the next Setting within the current OPTION. Most values are the default values. Not all Options or Settings are listed here. There might be some variation between models too.

Use the modem’s ENTER button to change a setting’s value to the currently displayed one or to perform the process listed as a question. If you press ENTER when the “Disconnect T/D?” appears, this toggles the modem between Talk and Data, between being used as a modem or setting its values.

Option

Setting

LOGIQ

LOGIQ 700

Comments

 

400/500

Disconnect T/D?

This first section is needed for the 500 only

DTE 9.6 COMMAND

     

PhaseJitter

2dg

0dg

 

Select Options

4

1

must change 500 from default

Save Changes

4

1

 

Power Up In

4

1

 

Reinit Mem?

ENTER

ENTER

sets 500 modem to Option 4 defaults & the 700 modem to the Option 1 ones

TEST OPT’S

No changes from defaults needed in this section

Test

End Test

End Test

 

Accept RDL

On

On

 

MODULATION OPT’S

 

Line

Dial

Dial

 

Mod

V32bis Auto

V32bis Auto

 

Auto Type

CCITT

CCITT

 

Low Speed

CCITT

CCITT

 

Max Rate

9600

19.2,

19.2 and 38.4 baud requires the Fast model

38.4 (units

with PowerPC)

 

Min Rate

300

300

 

Fast Call

Off

Off

 

AdaptiveRate

On

On

 

Mode

Originate

Originate

500 must change Option 4 default

Clock

Internal

Internal

 

Retrain

High BER

High BER

 

Longspace

Off

Off

 

PSTN

On

On

 

RESTORAL OPT’S

 

HoldDialine

Off

Off

 

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Option

Setting

LOGIQ

LOGIQ 700

Comments

 

400/500

EC/DC OPT’S

Only 500 setup changes needed here

Mode

Auto Rel

Auto Rel

 

Buffers

Regular

Regular

 

EC

V.42

V.42

 

DC

Disabled

Enabled

must change 500 from default

Break

Destruct

Destruct

 

Modem Flow

On

On

 

Delay

Off

Off

 

EC ID

Default

Default

 

ACU OPT’S

 

ACU Select

AT

AT

 

AT Form

Async

Async

 

V25Form

Bitsync

Bitsync

 

No ACU Form

Async

Async

 

Default Dial

Off

Off

 

Answer

Using S0

Ring #1

set up as site prefers

Async Echo

Off

On (OFF on units with PowerPC)

must change 500 from default

Char Length

10

8

must change 700 from default

V25 Char

ASCII

ASCII

 

Sync Idle

Char

Char

 

V25Resp

V25bis

V25bis

 

Parity

Space

Space

must change from default V.25bis

AT Msg

Before CD

Before CD

 

RsltCode

Orig

Enable

must change 500 from default

RstForm

Numeric

Verbose

set up as site prefers

Con Msg

DTE Rate

DTE Rate

 

Rel Msg

Off

Off

 

LPDA2 Addr

FF

FF

 

LPDA2 ID

326x

326x

 

LPDA2 Det

Enab

Enab

 

Call Progress

4

0

must change 500 from default

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Option

Setting

LOGIQ

LOGIQ 700

Comments

 

400/500

TERMINAL OPT’S

 

DTE Rate

9600

19.2,

must change from default Auto

38.4 (units

with PowerPC)

Flow

RTS/CTS

RTS/CTS

must change from default XON/XOFF

Speed Conver

On

On

 

DTR

108.2

High

must change 500 from default

RTS

Normal

Normal

must change 700 from Option 1 default

CTS

AsyncSync

AsyncSync

must change 500 from Option 4 default

RtsCts Delay

0

0

 

DCD

Normal

Normal

must change 700 from Option 1 default

RemRTS/DCD

Codex

Codex

 

DCD Loss Dis

S10

3s

may need to change from default

DSR

High

High

must change 500 from Option 4 default

Overspeed

1%

1%

 

DTR Delay

S25

S25

 

DTE Ct 140

Off

Off

 

DTE Ct 141

Off

Off

 

Ext Select

Off

Off

 

Ext Cntrl

Pin 14

Pin 20

must change 500 from default

Inactivity

Off

Off

 

TELCO OPT’S

These defaults and choices depend on your country; what’s listed may not be what the modem offers or you should select

Telco

RJ11C

RJ11C

select phone jack type at your site

DL Tx Level

–15

–8 or –10

must change 700 from default

LL Tx Level

0

0

 

Line Compen

Off

Off

 

Speaker

Dialing

Dialing

 

Volume

Medium

Medium

 

Netwrk Comp

Off

Off

 

DIALING OPT’S

These settings depend on the site’s preferences

Pause Delay

3

3

 

Dial Wait

4

2

 

Dial

Tone

Tone

 

Call Timeout

45

45

 

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Definitions

Direction 46–030409

CCITT

Consultative Committee for International Telephone and Telegraph is an organization that sets worldwide voice and data communications standards.

CTS

Serial control signal from the DCE that stands for Clear To Send.

DICOM Digital Imaging and COmmunication in Medicine is an image format standard which the industry is trying to standardize to replace the ACR (American College of Radiology) NEMA standard. It is designed with PACs, Ethernet, networking type applications in mind so that image formats between modalities and suppliers would be transferrable on electronic networks.

DSR

Serial control signal from the DCE that stands for Data Set Ready.

DCE

Data Communications Equipment usually refers to a modem.

DTE

Data Terminal Equipment is an EIA term that refers to a digital device designed or configured to provide data, such as a computer or peripheral. RS–232 signals move in one prescribed direction relative to the DCE or DTE. The serial interfaces on the bulkhead are configured as DTE.

EIA

Electronic Industries Association is a US government department that provides the latest electronic related standards for engineers and manufacturers.

ISDN

Integrated Services Digital Network is a service that phone companies provide that transfers five times more data than traditional analog phone lines.

modem

Device used to transmit digital information across phone lines. It is an abbreviation for Modulator–Demodulator.

RXD

Serial data from the DCE to the DTE that stands for Received Data. It is input to the MC from a peripheral or modem.

TXD

Transmitted Data, serial data from the DTE to DCE. In this system it is serial data from the MC via PIA to a peripheral or modem.

V.32

A CCITT standard for 4800 and 9600 baud modem communications. V.32 modems transfer data at 9600 bps unless phone line quality is bad. Until it improves, the modem transfers at 4800 bps.

V.32bis

A CCITT standard for modem communications that extends the V.32 connection rate range in the following steps: 4800, 7200, 9600, 12 k, and 14.4 k bps. These modems fall back one speed at a time as phone line quality worsens, or up one as it improves.

V.34

A CCITT standard for modem communications that can transfer data up to 28.8 (or 33.6 kbps with certain software and hardware compatibilities). However most phone lines make it rarely possible to reach these speeds.

V.42

A CCITT standard for modem communications that improves throughput by correcting errors and compressing data that is uncompressed.

V.Everything

A CCITT standard for modem communications that improves throughput by adapting to the modem to which it connects and using optimal protocols.

V.Everything56k

A CCITT standard for modem communications that improves throughput by adapting to the modem (56k or less) to which it connects and using optimal protocols.

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