Handbook for international students
Police, Ambulance, Fire Brigade** Monash Security
OSHC Worldcare ................................................................................................................................................................................. 1800 814 781 (medical, legal and interpreting services) After Hours Emergency Counselling Service Lifeline (Personal/Crisis/Counselling) Centre Against Sexual Assault Gambler’s Help
1300 361 008 131 114
During business hours contact the University counselling services
1800 806 292 1800 156 789
Emergency Translation .................................................................................................................................................................... 1300 655 010 For translation service in an emergency situation Poisons Information Line
Useful numbers during business hours
Monash Community Care .................................................................................................................................................................... 9905 1599 (Monash Community Care is a non emergency service, providing support to those feeling threatened, unsafe or who are worried about the welfare of someone else) Department of Immigration and Citizenship ................................................................................................................................. 131 881 (For matters relating to visas)
** Triple Zero (000) service Dialling 000 is the quickest way to get the right emergency service to help you. It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situations only. Emergency 000 lines should not be used for general medical assistance.
In Australia police protect people and properties, detect and prevent crime and preserve peace for everyone. They are not connected to the military or politics. The police can help you feel safe. In a non-emergency situation you can contact your local police station. www.police.vic.gov.au
Who is this booklet for?
This booklet is designed specifically for international students enrolling at Monash University in Australia. Students commencing at Monash College or the English Language Centre will receive additional information about enrolment dates and orientation. Student advisers at Monash College and the English Language Centre are available to assist you with any matters concerning your commencement of study and ongoing welfare.
Chapter 1 – Before leaving home .......................... 3
Chapter 2 – Getting settled .....12
Arrival checklist ................................................ 12 At the airport ...................................................... 13
Customs and quarantine ........................................ 13 Duty free allowance .................................................. 13 Unaccompanied goods .......................................... 13
Applying for a student visa .......................................4 Student visa conditions ..............................................4 Permission to work ......................................................4 Visas for family members ..........................................4 Visas for students under 18 years of age .........5 Education Services for Overseas Students (ESOS) ...............................................................................5 Your rights ........................................................................5 Your responsibilities .....................................................5
Departing the airport ..................................... 13
Travel times to campuses ...................................... 13 Airport pick-up ............................................................ 13 Other transport options........................................... 14
Contacting your family ................................. 14
Telephones ................................................................... 14 Making international calls ....................................... 15
Health check and medicine ..........................6 Travel arrangements .........................................6
International student identity card .........................6 Booking your flight .......................................................6 Arriving in time for enrolment ..................................6 Booking airport pick-up .............................................6 Arranging preliminary accommodation ...............7 Considering your long-term accommodation options............................................7 Australian currency .....................................................7
Finalising long-term accommodation 15
On-campus accommodation ............................... 15 Off-campus accommodation................................ 16 Further accommodation tips ................................ 18 Insurance....................................................................... 18
Organising your finances............................. 18
Banks .............................................................................. 18 Getting a Tax File Number (TFN) ......................... 19 Paying taxes in Australia ......................................... 19
Accommodation and living expenses ..................7 Other expenses .............................................................8
Overseas student health cover ................ 20
Your OSHC membership card ............................. 20
Transportation ................................................... 20
Public transport: trams, trains and buses ....... 20 Taxi service in Victoria .............................................. 22 Driving in Victoria ....................................................... 22 Bike riding ..................................................................... 22 Finding your way around Melbourne ................. 23
Attending pre-departure briefing ...............8 Travelling with family.........................................8
Child care .........................................................................8 Primary and secondary school ...............................9
Important documents ................................................9 Clothing .............................................................................9 Other items ......................................................................9 What you cannot take into Australia.................. 10
Shopping for food and other items ....... 23
Shopping near campus........................................... 23 Shopping in general.................................................. 23
Students with children .................................. 25
Child care ...................................................................... 25 Child Care Benefit (CCB) ........................................ 25 Kindergarten ................................................................ 25 Playgroups .................................................................... 25 School ............................................................................ 25
Living independently...................................... 10 Pre-enrolment requirements...................... 10
Higher Degree Research Students .................... 11
Working in Australia ....................................... 26
Finding work ................................................................ 26 Your rights ..................................................................... 26
Chapter 3 – Starting uni
Getting started checklist
Chapter 4 – Social and cultural Australia
Introducing Melbourne and Victoria ...... 44 Arts and culture ................................................ 45 Sport in Victoria ................................................ 45 Eating out ............................................................ 45 Personal safety and emergency services in Australia ....................................... 45
Home security ............................................................. 45 Personal safety ........................................................... 45 Transport safety (Taxis, car and road) ............... 46 Fire safety ...................................................................... 46 Water safety ................................................................. 47 Emergency services in Australia .......................... 47
Starting at Monash ......................................... 29
Enrolment ...................................................................... 29 Higher degree research students ....................... 29 Sponsored students ................................................. 29
Orientation .......................................................... 30 Getting adjusted .............................................. 30 Your studies........................................................ 31
Research ....................................................................... 31 Coursework .................................................................. 32 Referencing/plagiarism ............................................ 32 Academic assistance ............................................... 33
Internet .................................................................. 33 Where to get information............................. 34
Ask.monash ................................................................. 34 Campus health and wellbeing hubs .................. 34 For students on exchange ..................................... 34 For sponsored students.......................................... 34 For students receiving foreign financial aid ..... 34 For students with disabilities ................................. 35
Health care in Australia ................................ 47
Public system .............................................................. 47 Private system............................................................. 47 Attending an Australian hospital .......................... 47 General practitioners (GP’s)................................... 47 Public hospital waiting times................................. 48 Pharmacies................................................................... 48 Dental and optical...................................................... 48 Interpreter services.................................................... 49
Religious services ........................................... 35
Places of worship ...................................................... 35 Muslim students ......................................................... 35
Complaints, grievance and appeals procedures
Australian social culture ............................... 49
Social customs ........................................................... 49
Safety and security on-campus .............. 36
Community care program ...................................... 36 Bullying and harassment ........................................ 37
Useful tips and additional information ..... 50
Purchasing/connecting telephones ................... 50 Internet ........................................................................... 51 Australian Post ............................................................ 51 Receiving mail or parcels from home ................ 51 Daylight saving ............................................................ 51 Drinking water ............................................................. 52
Keeping connected with the University ..................................................... 37 Campus maps ................................................... 38
Berwick .......................................................................... 38 Caulfield ......................................................................... 39 Clayton ........................................................................... 40 Gippsland ...................................................................... 41 Parkville .......................................................................... 42 Peninsula ....................................................................... 43
Protecting our environment ....................... 52
Water............................................................................... 52 Energy ............................................................................ 52 Recycling and rubbish ............................................. 52
Chapter 1 – Before leaving home
applied for your Australian student visa? had your medical, optical and dental checkups? booked your flight to arrive in time for enrolment and orientation (at least two weeks before classes start)? organised airport pick-up and received confirmation of your booking? organised your short-term accommodation? lodged your application for on-campus accommodation or homestay (if required)? purchased some Australian currency? considered the cost of living in Australia and written a budget? attended a pre-departure briefing (if one is being conducted in your home country)? organised child care or school for your children? prepared an important documents file? obtained an international driver’s licence or an English translation of your driver’s licence? organised your belongings for packing? familiarised yourself with the Australian Customs and Quarantine information? completed the pre-enrolment requirements? made an appointment with your supervisor if you are a Higher Degree Research student?
My experience moving to Australia was fairly straightforward. I had settled my accommodation and all necessary paperwork before arriving, so my transition to life in Melbourne was rather smooth. I found it very important to develop a good network of friends in Australia in order to have a healthy social life and people to rely on when I needed help. Monash also has an excellent range of student services to assist you with your needs - the staff are very friendly, so don’t be afraid to ask them questions! Melbourne is a wonderful city to live in with a rich arts and cultural scene; there are also many ‘best kept secrets’ to investigate and explore. It might be a daunting prospect living alone overseas, but once you are settled in, it is not hard to have fun and enjoy the lifestyle here!
unless you are enrolled during this period (e. You will need to provide evidence that you have enough money to support your dependants in Australia. all matters relating to your student visa are managed by the immigration section of the Australian Diplomatic Mission (the Australian High Commission.dfat. This will allow them to apply to join you after you have started your course. All student visa applications are assessed according to: • your country’s assessment level • the education subclass relevant to your application • financial.au/students/visa-conditionsstudents.immi. Conditions of their working rights vary depending on the type of course you will be studying. maintain adequate arrangements for your accommodation.gov.gov.au/students/students/working_ while_studying/index.immi.Visas
The Australian Department of Immigration and Citizenship (DIAC) will manage your visa when you arrive in Australia. it is important to note: • you cannot begin working until you have commenced your course at Monash • you are permitted to work a maximum of 20 hours per week during the semester • during the vacation there is no limit on the number of hours you are permitted to work.html
Student visa conditions
As the holder of a student visa it is your responsibility to understand and comply with the conditions of your visa as set by the Department of Immigration and Citizenship (DIAC).edu. Student visa conditions state that you must: • commence your course in Australia before you start working • maintain Overseas Student Health Cover (OSHC) during your stay in Australia • maintain satisfactory course progress • notify your education provider of your residential address in Australia and any change in your residential address within 7 days • remain enrolled in a registered course (unless you are an AusAID/Defence student in which case you must maintain full-time enrolment in your course of study) • if you have not turned 18.gov.monash. they will receive permission to work when the visa is granted. You must declare all family members on your application. even if they do not plan to travel with you to Australia. English proficiency and any other requirements Application requirements: www.htm
Applying for a student visa
Applications and processing of student visas can take months depending on your country of origin. Consulate or Embassy). Amongst other things. Your family members will not be allowed to work until you have commenced your course.au/missions
• maintain adequate schooling arrangements for your school-age dependents that join you in Australia on a student dependent visa for more than 3 months Student visa conditions: www. Please ensure you allow enough time for this.au/students/index.htm
Permission to work
Although you will have received permission to work automatically with your visa. Your visa information is held electronically and you can access it at any time using the Visa Entitlement Verification Online (VEVO) system.gov.htm Visa online verification: www. they must undergo a medical examination and hold health insurance.gov. In your home country. studying a summer or winter unit) You do not need a visa label to be placed in your passport as evidence of your work rights.immi.immi. Diplomatic missions: www.au/fees/pre-arrival.g. Work entitlements for student visa holders: www. Spouses of students
. If your family members are travelling with you on your student visa.au/e_visa/vevo.htm AusAID student visas: www. health. support and general welfare for the duration of your stay in Australia
Visas for family members
Family members may be included in your application for a student visa and be assessed for visa entry at the same time.
You will not be allowed to study in Australia while you are under 18 years of age unless: • you are accompanied by a parent or legal custodian. transfer courses.au/students/students/welfarearrange. setting out the services to be provided. enjoyable and rewarding study experience. you must choose either on-campus accommodation or Homestay.edu/international/esos/ ESOS framework: www.au/study/international/ under-18/
As an overseas student on a student visa you must: • satisfy your student visa conditions (see page 4) • comply with the terms of the written agreement with your education provider • if attendance is recorded for your course.edu. Providers who breach these requirements can have sanctions imposed.g.htm Monash accommodation and welfare guidelines: www. Monash University may disclose personal information about you to relevant government bodies in accordance with the ESOS Act and National Code. intermit your studies or are fee invalidated) and report you if you breach your visa conditions relating to academic progress.gov.immi. Government welfare requirements: www. You should keep a copy of your written agreement • your right to get the education you paid for. As your education provider.immi. Make sure you allow sufficient time to make appropriate arrangements.monash. before an electronic confirmation of enrolment can be issued. you will need permission from your parents or your legal custodian to apply for a student visa. support and general welfare arrangements are appropriate Parents can apply for a student guardian visa to accompany you. fees. if you complete your course early. Students must comply with the accommodation and welfare arrangements as defined by Monash.gov. or • Monash University provides a written statement saying that your accommodation. Australia’s laws promote quality education and consumer protection for international students. received in your offer pack. fees payable and information about refunds of course money.dest.monash. Visas for family members: www. All other spouses will only be allowed to work a maximum 20 hours per week throughout the year. modes of study and other information before enrolling • your right to sign a written agreement with your provider before or as you pay fees. including: • your right to receive current and accurate information about the courses.au/students/students/bringing_ family/
Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2007. The ESOS framework includes consumer protection that will allow you to receive a refund or to be placed in another course if your provider is unable to teach your course
Visas for students under 18 years of age
If you are under 18 years of age.aei. Monash ESOS information: www.au/AEI/ESOS
Education Services for Overseas Students (ESOS) – ESOS Act 2000
The Australian Government wants international students in Australia to have a safe. These laws are known as the ESOS Framework and they include the
. You must complete and return all of the required documentation relating to your accommodation and welfare arrangements. follow your provider’s attendance policy • seek permission from Monash if you wish to transfer to another tertiary institution before you have completed six months of the principal course of study you plan to undertake in Australia The University is obliged to advise the Government if your enrolment status changes (e. If you are not staying with a parent or nominated relative.gov.
The ESOS framework protects your rights. or • you stay with a relative.undertaking masters by coursework or research or doctorates have unrestricted work permission.
by arriving late. On your behalf. Plan to arrive in Australia at least two weeks prior to the commencement of the semester.monash. In your application please indicate if you have excess luggage to allow us to organise an appropriately sized vehicle.html Monash College www. If you do not show up on the expected flight.monash. Faculties reserve the right to refuse late enrolment or commencement of a course. Furthermore. You might like to bring spare glasses or contact lenses with you. you MUST email latereg@adm.
International student identity card
An International Student Identity Card (ISIC) will allow you to access student discounts on flights and other goods and services.au. it can be difficult to book an airline ticket to Australia at the start of semester.
Arriving in time for enrolment
It is extremely important that you attend enrolment and orientation. vitamin and mineral preparation formulas to Customs when you enter Australia.edu. Find out the enrolment day for your course: Monash University www. If you have any pre-existing medical conditions or are taking medication. To use this service. a A$100 cancellation fee applies. See Chapter 3 – Starting uni – Orientation for more details If you do not attend the nominated enrolment date you may not be accepted into your course. it might be useful to have a letter in English (or English translated) from your doctor describing your health care needs. dental or optical costs can be quite high. You must inform us if you change your flight details or no longer require the service. you may miss essential academic activities including lectures.Health check and medicine
It is advisable to have medical.edu. Bookings: www. See Chapter 2 – Getting settled – Overseas student health cover for further information
If you are unable to arrive by the enrolment date.isiccard.edu. you must arrive on time to attend the compulsory Introductory Academic Program (IAP) in accordance with your AusAID contract. You will need to declare all drugs and medicines including prescription medications. optical and dental checkups before you leave home as your Overseas Student Health Cover does not include dental and optical insurance. Without insurance coverage. It is important that you keep all medicines in their original prescription bottles. Due to high demand.edu/monashcollege/dates/australia English Language Courses www.monash. A Monash representative can meet you at the airport and take you to your place of accommodation.monash.au
Booking airport pick-up
We provide a free airport pick-up service to new international students. herbal and traditional medicines.html
Booking your flight
We recommend you book your flight early. www. you must submit an online request at least three working days before your arrival. You will receive email confirmation of the booking together with information about meeting the driver.
.monash. Class availability may also be limited and you may not get first preference with your timetable and electives. alternative. Accompanying family members are welcome to use this service free of charge. ORIENTATION IS COMPULSORY. unless you purchase additional cover.au/study/international/ prepare/registration. International Recruitment Services will seek approval from your faculty for late enrolment and commencement of your course.com.edu/englishcentre/dates
Australian Government sponsored students
If you are sponsored by the Australian Government through the Australian Development Scholarships (ADS) and the Australian Leaderships Awards (ALA).au/study/international/ prepare/airport-reception-form. class preparations and preliminary reading. This could have a significant impact on your studies and your results. This means that you may need to defer your course to the following semester. tutorials.
g. clothing. but share common areas e. It is possible to convert cash at the airport when you arrive. We suggest approximately A$500–A$1000 in cash.
Careful consideration needs to be given to the cost of living in Australia. Oakleigh. size and quality of the dwelling.html
You will need to arrange for some Australian currency to cover costs on arrival. Murrumbeena) Clayton (Clayton. Malvern. If you need this service to be arranged for you. Melbourne. refer to ‘Finalising your long-term accommodation’ on page 15
. food and other grocery items and entertainment. To ensure these options are
Accommodation and living expenses
Accommodation costs can vary depending on the location.Australian Government sponsored students
Please ensure that you provide your flight arrival details to the AusAID post in your home country to be passed on to the University should you require airport pick-up and/or temporary accommodation. Carrum)
A$210 – A$260
A$100 – A$155
A$200 – A$300
A$235 – A$450
A$120 – A$190
A$180 – A$290
A$250 – A$350
A$110 – A$170
A$85 – A$160
A$100 – A$230
A$80 – A$160
A$260 – A$450
A$285 – A$450
A$130 – A$190
A$135 – A$180
A$185 – A$250
A$90 – A$150
For on-campus accommodation information and further details about off-campus accommodation options. please submit a request using the short-term accommodation booking service. Traralgon) Parkville (Parkville. utilities (e. These are to be used as a guide only. etc.)
Berwick (Berwick. Huntingdale) Gippsland (Morwell. bathroom. The following table provides an indication of the range of costs you may encounter (if you choose to live offcampus) in the suburbs surrounding the campuses.au/study/international/ prepare/airport-reception-form. ALA scholarship students can request airport pick-up directly with Monash. In addition to your tuition and study expenses you will also need to pay for accommodation. Accommodation prices can fluctuate significantly. Carnegie. Langwarrin. electricity and gas). Flemington) Peninsula (Frankston.) It is important to note that on-campus and Homestay are very popular options and places are limited as a result.Off-campus (private rental.
available to you.g. such as: . Karingal. www.edu. Beaconsfield) Caulfield (Caulfield.
Considering your long-term accommodation options
There are a number of long-term accommodation options for you to investigate prior to arrival in Australia. Narre Warren. Churchill. transportation. Notting Hill. you’ll need to apply with the appropriate service before leaving home.monash. See Chapter 2 – Getting settled – Finalising your long-term accommodation for relevant contact details and further information about housing alternatives
Arranging for preliminary accommodation
We can book short-term accommodation (at a cost to you) for when you arrive in Melbourne. sharehousing etc.On-campus .Homestay .
Rent costs: 1 bedroom unit
Rent costs: 2 bedroom unit
(own bedroom. kitchen.
water: Consumption costs A$180 – A$300 per month
General establishment costs
Bedding. what to bring to Australia. The briefings also provide an opportunity to meet other new students and ask University staff questions. electricity.edu. cost of living.com.gov.au
Also see Chapter 4 – Tips for living in Australia – Shopping for food and other items Overall. IT requirements. KFC. The bond will be returned to you. If you would like to enrol your child (or children) while you’re on campus. Waiting list application form: www.edu/study/international/prepare/ predeparture.gomatilda. pizza.A$ 25. Upcoming pre-departure briefings: www. electricity. additional living expenses and the responsibility for caring for children while you are studying. Caulfield.au
Attending pre-departure briefing
Pre-departure briefings are held prior to each semester in several countries.target. The briefings provide information on enrolment. Gippsland and Peninsula campuses. dependant on how well the property has been cared for. ESOS regulations and visa matters.com. telephone: Initial connection fees A$300 – A$450 Gas. a number of the major department stores put their catalogues online: Target Big W Kmart www.studyinaustralia. Speak to your Real Estate Agent or Landlord about how monthly rent is calculated. This does not include tuition fees.bigw.au
There are child care facilities available at Clayton.au www. This amount is usually set at one month’s rent and is paid prior to moving in. accommodation.au/family For off-campus child care options visit: www. cultural differences and adjustment and support services and programs for international students. customs and quarantine. kitchen utensils. Cost of living calculator: www. at the end of your tenancy.kmart.html
Gas.com/calculator Study in Australia – Living costs: www.com. banking.mychild. school fees. getting connected on-campus.Other expenses
A residential tenancy bond is paid on all private rental properties.hub.monash.000 for living expenses per year.
Men’s T-shirt A$20+ Men’s jeans (generic brand) A$50+ Women’s top A$25+ Women’s pants A$40+ Woollen sweater A$45+ Winter coat A$80+ Shoes A$35+ To get an idea of the cost of goods.
cost whilst some may need more depending on location.au www.000 . Some students can live well within the estimated
. text books or additional expenses associated with running a car or social activities like parties or tours. Hungry Jacks): A$6 – A$10 per meal Movies (cheaper with student ID card): A$9. you need to consider the following: child care.00 – A$16 per person
Men: A$15 – A$40 Women: A$30 – A$70
Travelling with family
Before making the decision to bring your family to Australia. a single international student requires between A$20. furniture: A$1000
Food and entertainment
Lunch on campus: A$6 – A$10 per day Take away food (Asian. fish and chips): A$10 – A$20 per serve Fast food (McDonalds.gov. transport. lifestyle and preferences. you will need to complete the Waiting List Application form and send it to the relevant child care centre before you arrive in Australia.monash. airport pick-up and transfer service.
au Child care enquiries for the Berwick or Parkville campus should be directed to: Family and Child Care.childcare@childcare.
.au Gippsland campus Pooh Corner pooh.edu.monash.centre@education. telephone: +61 3 9905 3156.monash. you will need to take these with you to Australia.Child care centres
Clayton campus Monash Children’s Centre childrens.
Primary and secondary school
If your children are going to attend primary or secondary school in Australia.early. including jeans. t-shirts. Melbourne is seldom unbearably cold or unbearably hot.au Monash Family Cooperative admin@mcfco. You may also like to bring a suit or dress for formal occasions.edu. however temperature extremes. you will need a range of clothes.gov.au Peninsula campus Monash Peninsula Early Childhood Centre peninsula. skirts/ dresses and light-weight trousers are suitable for summer. jumpers/sweaters and a winter coat are recommended.au
Start a file of important documents. These may include: • student visa • passport • other formal identification (besides your passport): international drivers licence/drivers licence from your home country certified copy of your birth certificate (English translation) citizenship certificate home country ID card
You may also like to bring belongings which will help you feel close to loved ones back home – such as photos and other items that have special meaning. letter of scholarship award (if applicable) • copy of your IELTS or other English language test results • final medical and dental check-up reports – bring all documentation and written medical advice relating to any pre-existing medical conditions • references from landlords if you have rented or leased housing before • references from past employers • confirmation of airport pick-up booking • information from Monash about enrolment • Destination Monash booklet Ensure that all important documents and valuables are packed in your hand luggage. firstname.lastname@example.org See Chapter 2 – Getting settled – Students with children for more details
Because Victoria’s climate is very changeable and has four distinct seasons. Melbourne and the surrounding regional areas enjoy a temperate climate with warm-hot summers.vic.monash. when they do occur.bom.edu. you will need to contact the Department of Education and Early Childhood Development and complete the Dependant International Student Application form.monash. Australian Bureau of Meteorology www.au Caulfield campus Monash Caulfield Child Care Centre caulfield.study. Warmer clothes for winter. shorts. can see the temperature rise to 45 degrees Celsius in summer and drop as low as 10 degrees Celsius in winter.
• a copy of your electronic Confirmation of Enrolment (eCoE) • receipts of payment for tuition fee and Overseas Student Health Cover • certified copies of your academic transcripts and email@example.com Elwyn Morey Centre (programs for children with additional needs) elwynmorey@education. spring and autumn are balmy and mild and the winters cool. You can bring desktop or laptop computers and similar electronic equipment duty free into Australia provided Customs is satisfied these items are intended to be taken with you on departure. Shirts. www.edu.
physical and psychological matters. You will be required to identify yourself by answering some questions based on information you have provided in your course application. emotional. We strongly recommend that you
Step 1. you will probably find that your transition to tertiary study in Australia will be smoothest if you have prepared thoroughly. you’re not alone. You will be required to enter your Authcate username and password.au/students .monash. If Monash has arranged your OSHC. For some people such changes may be quite challenging and may involve a loss of selfconfidence.click on ‘Register for a new account’. Your Authcate username and password will be required to access computer facilities and your Monash email. go to www.What you cannot take into Australia
Australia has strict laws about what items can be brought into the country. distances and transportation.
. Enrolment requirements in WES
To meet the pre-enrolment requirements you will need to: • specify who your Overseas Health Cover (OSHC) provider is and agree to the declaration if you are on a student visa. log in to WES at https://my.monash. social and academic use of Australian English.gov. (Some students may be able to view compulsory core units entered by their faculty. To activate your account. plant and animal products must be presented for inspection upon arrival in Australia. If you experience any of these feelings don’t panic. your provider will be OSHC Worldcare. Log in to Web Enrolment System (WES)
Once you have activated your computer account. All food.
When you choose to study overseas you also choose to spend time in a new city and a new country. withdrawal from the new environment and feelings of loneliness. This email account is one of the main ways we will communicate with you.
Step 3. See back of booklet for Health and Wellbeing Hub contact details. www.its.au/aqis/travel/entering-australia/ cant-take
learn to cook a few healthy meals before you arrive.au/wes/ and complete the enrolment requirements.daffa. edu.au
Prior to leaving home you will need to gain access to the University’s online facilities and complete the following pre-enrolment steps. even if they follow a very happy period of initial adjustment. Health and Wellbeing Hub staff are located on all campuses and can provide support and advice to all students about family. If you’d like to discuss any of these issues or seek advice you’re welcome to use support services provided by the University. Whether this will be your first overseas trip or you have had some experience already.edu.hub. See Chapter 2 – Overseas Health Cover for details • update your Australian address and emergency contact details (if known) • complete your Enrolment Questionnaire • view your enrolled units. you will have ‘read only’ access to the unit enrolment module. It’s important to keep in mind that feelings such as these. You can access this page using any computer connected to the internet. Emotional preparation is just as important. housing. Shopping for fresh groceries and cooking at home is a cheaper and healthier option than having ‘take-away’ meals every day. are a normal and temporary reaction to a change in culture. away from family and friends. Initially. This is to protect Australia’s agriculture and tourism industries and unique environment from serious pests and diseases. unfamiliar styles of learning and teaching. different social behaviours and values and differences in population density.monash. Activate your computer account
Activating your computer account will enable you to create an Authcate username and password. independent or shared accommodation.
Step 2.edu. Many students arrive without having the skills or experience in shopping or cooking for themselves. religious/spiritual. You may be about to experience for the first time one or more of the following major changes: long absences from your family and friends. See Chapter 2 – On arrival – Customs and Quarantine Items you cannot take into Australia: www. financial.
We recommend you print or save any transaction numbers. The enrolment website contains step by step instructions to guide you through this process)
More detailed information for Steps 1– 4 will be in the University’s ‘Enrolment Guide’: www.au/enrolments/newenrolments/index. Transaction numbers
You will receive a transaction number when you complete your Enrolment Questionnaire and Unit Enrolment. you will be able to make changes.Once you have enrolled in units at your faculty.html For problems with passwords and logging in to WES. Please record the transaction number from your Enrolment Questionnaire on your ‘Authority to Enrol’ form.edu.
.its.edu. you have not completed your transaction. contact the ITS help desk: www. You can not enrol until your supervisor and/or postgraduate coordinator have signed the Intellectual Property and Ethics forms that were sent to you with your offer letter.monash.
Higher Degree Research Students
Before leaving home. you must set up an appointment to meet with supervisor soon after you arrive. If you do not see a transaction number.monash.adm.au
Step 4. An email containing the transaction number will also be sent to your Monash email account confirming the transaction. these will be required if an enrolment disagreement arises.
While nervous and sad. If there’s one tip I’d like to give students just starting out: savour the experience. official enrolment and other critical tasks were made easy by the various services offered by Monash University and their friendly staff. use University services wisely and have fun in the meanwhile. the world awaits you!
. chemist and shopping centre? organised furniture and whitegoods for your home (if required)? made arrangements for your children? Need help? Contact your campus Health and Wellbeing Hub (see back of booklet for contact details)
Before coming to Australia. doctor’s surgery. make some friends. I parted with friends and family to start a new chapter in my life. I was excited and anxious. multicultural cuisine to taste as good as home cooked food and other cultures and traditions to be enjoyed and celebrated as much as my own.Chapter 2 – Getting settled
organised documents required to pass through Customs and Quarantine? contacted your family to let them know that you have arrived safely? finalised your long-term accommodation? contacted Monash Residential Services if looking for accommodation? organised insurance? opened a bank account? obtained a tax file number? ordered your OSHC membership card? explored public transport options in your area? found your local supermarket. You also receive exceptional education from the best academics in the world. Finding comfortable accommodation. The pain of parting with loved ones was soon replaced by the joy of meeting with new friends from around the globe . ace your classes. join a club. In hindsight it was just like arriving at a home away from home. It didn’t take long for Flinders Street station to appear as familiar as hometown streets. Remember: Go Boldly.all going through the same experience. yet it is also highly rewarding. Don’t shy away from it. Settling into University life can be an intimidating experience.
If you have items you don’t wish to declare. or Embassy) or the Australian Customs Service in Australia. cooked. cuttings. amounts of $10. inspected or checked by a detector dog team.gov.au www. passengers are given an Incoming Passenger Card to complete.daffa. You must tick YES to declare if you are carrying any food.gov.customs. For more information. or make a false declaration.dfat. On arrival you will need to have the following documents ready: • passport and valid visa • incoming passenger card A comprehensive list of items that you may/may not be able to bring into the country can be found at: www. in accompanied baggage.g.e. dried.au
Departing the airport
It is recommended that you initially travel directly to your accommodation. The ‘Meeting Point’ area is clearly marked by a large red sign.) • raw seeds and nuts • fresh fruit and vegetables Additionally. you can dispose of them in quarantine bins in the airport terminal. If the Monash University representative has not met you within 30 minutes of clearing Customs.au/aqis
For more information contact your local Australian diplomatic mission (i. bulbs. via the Tullamarine Freeway and CityLink tollway. footwear and articles for personal hygiene may also be brought into Australia. www.gov. This is a legal document and you must read it carefully and complete it truthfully.au/missions
Unaccompanied baggage does not receive the same duty/tax concessions as goods that you bring with you. severe penalties can apply. stems etc. Your baggage may be x-rayed. smoked. the Australian High Commission.daffa.000 or more in Australian or foreign currency must be declared. roots. If you fail to declare or dispose of any quarantine items. go to the ‘Meeting Point’ at the international arrival terminal to meet our representative.At the airport
Customs and Quarantine
Before landing in Australia. Melbourne Airport is located approximately 25kms north-west of Melbourne’s central business district. refer to the Unaccompanied Effects brochure and Unaccompanied Effects statement available at the Australian diplomatic mission in your home country. It takes approximately 20 minutes from the airport to the city. salted or preserved) • live animals and plants (includes any part of plants e. Items that must be presented for inspection upon arrival in Australia include: • eggs and egg products • dairy products • uncanned meat products (includes fresh. please call Allied Chauffeured Cars on 1800 350
Duty free allowance
Duty free concessions are available provided that they do not exceed the specified amounts. Telephone: +61 2 6275 6666 www. free from duty and/or tax.gov.au/aqis/travel/entering-australia/ cant-take Australian Quarantine and Inspection Service: www.
Travel times to campuses
Approximate journey times from the Melbourne Airport to campuses: Berwick: 1 ½ hours Caulfield: 1 hour Clayton: 1 hour Parkville: ½ hour Peninsula: 1 ½ hours Gippsland: 2 ½ hours
If you have requested airport pick-up from Monash prior to your arrival. When you exit Customs through the automatic doors. turn to your right and you will see the sign.
. frozen. These goods may be subject to duty/tax unless you have both owned and used them for 12 months or more.customs. This also applies to articles posted to Australia. Most personal items such as clothing. plant material or animal products.gov. Consulate.
Other transport options
SkyBus Shuttle (Melbourne Airport – City)
The SkyBus Super Shuttle runs between Melbourne Airport and the Melbourne central business district.au/avalon/
Public telephones are located at the airport. Phone cards come in A$5.00 pm (less frequently at other times) and takes approximately 20 minutes to get from the airport to the city. Sita Coaches run services between Avalon Airport and the Melbourne central business district. The service runs every 10 minutes between 6. A$20 and A$50 amounts and can be purchased from most shops at the airport and suburban newsagents and supermarkets.au You can obtain more information about bus schedules or destinations from the Travellers’ Information Desk at the airport. If you are commencing at Monash College and you are not met by the Togoto representative within 30 minutes of your arrival at the meeting point. The bandwidth in Australia is 900 or 1800 GSM. This is particularly important if you are studying on the Gippsland campus as the coverage provided by the various communication companies can vary significantly in that region. if you are studying at the Gippsland campus. Reverse-charge (collect) and third-party-charge calls can also be made from public phones.sitacoaches. 24 hours a day. Do not leave the airport with anybody unless they are a nominated Monash University representative with suitable identification. In Australia there are a large number of telecommunication companies offering mobile phone plans with different network providers. please call Togoto on 0409 503 646. Telephone: +61 3 9689 7999 www. please check that you have global roaming which can be used in Australia. railway stations. other public centres and road sides. The SkyBus stops at Melbourne Airport right outside Arrivals at Terminal T1 and Terminal T3 and at Southern Cross Train Station in the city.
Contacting your family
Your family and friends will be happy to know that you have arrived safely in Australia.
Sunbus airport service (Avalon Airport)
Most flights into Melbourne arrive at Tullamarine Airport. The cost of a local call is 50 cents and is un-timed. The cost of this service is A$20-32 depending on your final destination. SkyBus tickets are available from the driver. outside the International Terminal and both Domestic Terminals. and some accept credit cards. rates or plans and read all terms and conditions carefully. all suburban shopping centres. However.850 (free call within Australia) or. The city underground loop and all connections to suburban trains travel through Southern Cross Station.
Taxis are available from the ground floor level of Melbourne Airport.skybus. the Churchill Taxi service on 5122 1000. City stops are at Southern Cross Station (Firefly Coaches Sales outlet) and outside Hotel Bakpak at 167 Franklin Street.00 am and 8. If you are on a budget we strongly advise you to consider using a pre-paid mobile phone.
If you have brought your locally connected mobile phone with you to Australia. at ticket kiosks in the airport terminals or online. this will enable you to monitor and control your spending. A$10.com. We suggest you talk to other students about their experiences of mobile deals. Alternatively. The cost of the service is A$16-26 depending on your final destination. seven days a week.
. if you have brought your mobile phone to be connected in Australia. Each plan has its own advantages and disadvantages. running from Avalon Airport to the City. We suggest calling them on arrival. please make sure your handset is compatible. www. if you are arriving at Avalon Airport you may choose to use the Sita Coaches service.com. Long distance calls and calls to mobile phones are timed and charged by the minute. Minibuses run between Southern Cross Station and 120 hotels in central Melbourne. Most public phones accept coins and pre-paid phone cards. You should expect a taxi fare of approximately A$45 for a trip between the Melbourne Airport and the city centre.
There is also a communal building on site that contains the shared laundry. five-bedroom apartments (International Mews) located in a private residential complex.mrs@adm. access to public transport.g. The South East Flats consist of 30 furnished flats accommodating 112 students. Depending on your time of arrival.au
Best accommodation option for you
The best accommodation option will largely depend upon availability and your particular needs (e. bathroom and toilet facilities.
. Monash Residential Services is responsible for the management and operation of the oncampus residential facilities. social and recreation space.
Clayton campus has five Halls of Residence and Normanby House providing ‘collegiate’ style accommodation. bathroom facilities (two showers and one toilet) plus the living/dining area. rooming houseaccommodation or sharehousing. There are six self-contained residential units each accommodating up to five residents. hostels. however these options fall into two main housing categories: 1. and your timelines in lodging an application. in which case your options are Homestay and on-campus.monash.edu. The apartments are modern and fully furnished with a full laundry in each apartment (washing machine and clothes dryer). privacy. cost). dining. The apartments offer full self-catering facilities and as such meals are not provided as part of the accommodation fees. Telephone: +61 3 9904 7177 berwick. residential support and enrichment programs and social opportunities. On-campus accommodation is very popular and always in high demand. International calls are timed and charged according to the destination. laundry. Simply telephone the following: • the international access code 0011 • your country code (if you are unsure of your home country’s code. The Halls and Normanby House both offer residents a blend of intellectual stimulation. on-campus and Homestay accommodation can be limited. academic assistance. time of day and day of week. recreational facilities.mrs@adm. You may also have to consider renting private student apartments. meals. Off-campus accommodation in the private rental market
Caulfield campus has 18.au
Finalising long-term accommodation
There are many accommodation options available to you.
Berwick campus offers accommodation for up to 144 students.Making international calls
International calls can be made directly from all telephones in Australia including public phones. Telephone: +61 3 9903 2737 inmews. Residents living in one of the single bedrooms with private en-suites have access to shared kitchen and dining facilities. Two types of accommodation are available: collegiate style (halls of residence) and self contained flats with communal facilities. Students share the common areas of the kitchen. facilities and services for approximately 1000 people – students. lounge room. The Halls of Residence complex has single bedrooms with private en-suites and apartments each accommodating up to four students. The flats vary in size from two up to five bedrooms
On-campus accommodation is University owned or affiliated and located on or near campus. accommodating up to 90 students. They provide single room accommodation.edu. cultural diversity. resident advisers and staff. The apartments are within 10 minutes walk of the Caulfield campus. Each bedroom has its own private telephone line which is capable of being activated to use ADSL Broadband internet access.monash. Residents living in one of the self-contained apartments share the use of kitchen. Some students might prefer to arrange for fully-catered accommodation before they leave home. telephone 1225 for information) • the area code for your city • your family’s telephone number A call connection fee applies for all successful connections. On-campus accommodation in Universitymanaged and associated facilities 2.
For legal and administrative reasons.admin@adm. There are en-suite bedrooms available in some residences. Student hostel accommodation
These are generally similar to on-campus accommodation except they are privately owned. The students experience residential support through pastoral.
Off-campus housing service
The first step in finding off-campus accommodation is to go to our website and watch the DVD in the language of your choice. Rooming houses
These are privately-owned premises offering a room for rent with shared common facilities (bathroom. Telephone: +61 3 9904 4338 peninsula. do not usually have pastoral support and are not affiliated with Monash University. Then make contact with our staff who will guide you through the process. They are usually close to universities. Generally speaking. You should check the distance from your campus to any proposed accommodation and make sure there is transport available. it is not possible for us to pre-arrange private rental accommodation for you before you arrive in Melbourne however we can provide advice on all legal and general housing related matters. Our service can guide you.au/students/hwd/ accommodation. Telephone: +61 3 5122 6236 gippsland.edu. Residences comprise one.monash.edu.mrs@adm. however all arrangements made are strictly between you and the accommodation provider.monash. six and eight bedroom designs.edu.monash.au
Peninsula Residential offers secure. bathroom. rental rates in Melbourne will get higher the closer you live to the city. The flats are ideally suited to second and higher year students who are seeking something a little more private. toilet and laundry to share with other residents. washing and cooking).monash. Mannix College. Australia Telephone: +61 3 9544 8895 Fax: +61 3 9544 5959
Many visitors find that Melbourne and the surrounding suburbs are bigger than expected.
2.monash. The residences have private lockable bedrooms with one student to a bedroom and common facilities such as lounge room. kitchen.au Important: It is your responsibility to assess the accommodation facilities as being suitable for your needs. Wellington Road. eight. laundry and kitchen facilities.and are located on the south-east corner of the campus – just minutes from the main campus buildings and lecture theatres. facilities provided and the location. Rooming houses are generally for four or more residents.edu.pharm.au
Types of off-campus accommodation
1. Basic furniture (bed. Monash University Victoria 3800. nine or ten bedrooms. All units are within a short walking distance of both the campus buildings and town recreational and shopping facilities. The price for rent for off-campus accommodation can vary greatly depending on the type of accommodation.
Monash University Parkville does not offer oncampus accommodation however colleges.au/off-campusaccommodation offcampus. social. self-contained residences located within walking distance of all campus facilities. Each unit has its own complete bathroom.au Mannix College is an affiliated Catholic residential college located opposite the Clayton campus. Telephone: +61 3 9905 6200 firstname.lastname@example.org. www.
Gippsland Residential offers on-campus accommodation for 378 students in 57 fully furnished units of six. furnished.mrs. two. sporting and academic assistance programs. www. Monash advises students against signing ‘legally binding’ leases for any off-campus property prior to arrival and recommends that facilities be inspected first. have limited accommodation available. desk) is often provided but this should be clarified with the owner. The other residents of the house may or may not be students. not located on campus.mrs@adm. within walking distances to the campus.
Full-board or part-board
This type of accommodation differs from Homestay because the people offering housing are not monitored by an agency or subject to police checks.mrs.html
5.au/off-campusaccommodation/contact. such as leaking taps. Make sure it is an agent approved by Monash University. cleaning. Sharedhouses
This is renting a privately-owned house or flat jointly with others. Telephone: +61 3 9902 0318 has@mcpl. be aware that people often move out and a replacement may have to be found to cover the cost of rent. Cost of private rental can be high. you will be protected by tenancy law. consider that loneliness may be exacerbated in this environment. who is responsible for
6. Homestay accommodation
This is where a screened and interviewed Australian family offers their home and family lifestyle to an international student. also known as a security deposit. Full-board usually includes meals and may provide other services such as laundry. Families may also prefer the privacy of a house or flat. emotional support. For those unaccustomed to being alone. It can also be a convenient choice for short-term accommodation as most Homestay contracts start with an initial five week stay which can be extended for a period to suit you.monash.monash. if the tenant has damaged or not cleaned the property. If you are unsure.monash. Renting on your own). Those named on the lease are considered co-tenants and as tenancy law may not cover co-tenancy disputes house rules are very important.edu. Sometimes you may be considered a sub-tenant. Part-board usually provides only a room for rent although some places may also offer breakfast. Refer to Chapter 1 Affording Australia – Accommodation and living expenses
4. At the end of the tenancy.
When setting up a sharehouse with friends or moving into an existing sharehouse.au/mcpl/homestay
finding a replacement housemate. The fees for full and part-board accommodation should include utility expenses such as gas. the landlord must return the bond within one month. The deposit is supposed to act as a guarantee that the tenant will take care of the property. and in this case. electricity and water.au www. Sharehouses all operate differently. A bond. Homestay can give you security. is the responsibility of the landlord. Some require you to make regular contributions to food and bills.edu. You will be solely responsible for paying rent. This may include how much notice should be given when someone wants to move out.3. a chance to practise your English skills and an opportunity to learn about the Australian way of life and culture.edu. bond transfers (bond discussed further in 5. Monash’s Homestay Accommodation Services which is the only one recommended by the University is responsible for the management and provision of Homestay to Monash students across its metropolitan campuses. whilst others split the bills and each person does their own shopping and cooking. Each Homestay household is subject to regular inspections and conditions. is usually set at one month’s rent and is required prior to moving in. cooking. cleaning rosters and rules about friends staying over. you should consult Monash Residential Services’ Off-campus Accommodation Service at your campus. Most off-campus rental accommodation does not come furnished. Homestay is a popular choice for new students who are under 18 years old as it can provide a secure period of adjustment and be a useful stepping-stone towards independent living. the landlord can claim to take some or all of the bond. www. You each have a room and you jointly share facilities and furnishings. Household maintenance. Choose your housemates carefully and make rules to avoid disputes. garden upkeep (if applicable) and bills. It is different from full-board and part-board because extra care is provided. All families have been carefully selected. Renting on your own
Renting a property from a landlord or an estate agent on your own is an option for those who enjoy their independence and a quiet environment for study. Some Homestay agencies monitor the arrangement to check you receive good service. Otherwise. screened and undergone a Monash-approved check before they are permitted to host.
on the Monash Residential Services web site or borrow a copy from the library. Each company will differ on the amount they’ll insure personal items for and the premium amount charged. www.justice. The larger retail banks are: Commonwealth Bank. You shouldn’t sign on for longer than you intend to stay. you should consider taking out private contents insurance to cover your personal belongings. click on money then insurance.westpac. a rooming house. stereo.gov.e. You should do some research and compare policies offered by different insurance companies. new for old replacement) • whether there is an excess attached to the policy The Consumer Choice website offers a number of tips.edu.choice.au Dispute Resolution Centre www.au www.commbank.com. at local cafes.com.mrs.
Organising your finances
You should open a bank account immediately after arriving (AusAID sponsored students will not need to do this as a bank account will be opened on your behalf).monash.com. National Australia Bank.gov. in a sharehouse. This way you can ensure that you are going into a legal and well-run housing option.anz. you should consult the Housing Adviser at your campus and check the following website: www.au
The top three warning tips for renting
• never hand over any money without getting a detailed receipt! • never sign a tenancy agreement that you do not understand – get help! • make it your responsibility to find out about your renting rights!
. developed by Consumer Affairs.au
Further accommodation tips
Your legal rights and responsibilities will be determined by the type of accommodation that you choose to live in. Below are some suggestions: • www. If you’re unsure about your legal renting rights.vic.com. a student hostel or if you are renting on your own.consumer. a flat on your own. There may be banks on or near your campus. television.nab.monash. ANZ Bank and Westpac Bank.Places where you can look for off-campus accommodation
There are many places where you can look for off-campus accommodation. From the home page. Landlords are responsible for House Insurance but your belongings will not be covered. The following websites provide information on individual banks: Commonwealth Bank ANZ Bank Westpac Bank www.vic.tuv. They will differ according to whether you are living on-campus.au/off-campusaccommodation View a copy of the ‘Renting in Victoria’ accommodation DVD.org. The premium you pay will depend on: • the amount your belongings are insured for • the type of coverage you choose to have (i. DVD etc.au National Australia Bank www.au/off-campusaccommodation • classified advertisements in local newspapers (Leader Newspapers) • noticeboards on campus. bookshops and shopping centres Don’t forget to check with the Monash Residential Service before you pay any money or sign any contracts. such as a computer. or sharing a house with friends or other students.mrs.au The Tenants Union of Victoria www.au
Whether you are staying in a University residence.au www.edu.
Useful support services and housing resources
Consumer Affairs Victoria www.com. It is recommended that you insure expensive items. A renting contract is a legally binding document and breaking such a contract can be very expensive.
These forms are available from the ATO website or by telephone 13 28 61. You will be required to complete a form that asks: • the name you wish the account to be in • the name and residential address of all people who can withdraw money from the account (the signatories) in addition to yourself You will also be required to provide your passport and one other form of identification. you will receive a Payment Summary from your employer. building societies. All interest earned on savings in Australian banks is subject to tax by the Government. However. please ensure that you give your employer a Withholding Declaration Form from the Australian Taxation Office.30 am – 5. The common opening hours of most banks are: Monday – Thursday Friday 9. many banks don’t charge fees to full-time students.ato. Other financial institutions including credit unions. To increase this limit you must speak directly with your bank.ato. If you have never had an Australian TFN. which is 30 June. You will be required to pay tax on earnings from work or interest earned from banks. Please note that banks place a daily limit on withdrawals for ATM/EFTPOS transactions (the amount you can withdraw or spend electronically). You can also apply for your TFN online at the ATO website. the bank is required by law to deduct tax from any interest earned. Most banks are closed on weekends and on public holidays. Otherwise. The form can be obtained: • via telephone: 1300 720 092 • by visiting your nearest newsagent • from the web www. You will need this to complete your tax return.pdf At the end of the financial year.Banks are one of the safest places to keep your money.au
Banks charge fees for various services and for transactions in your account. Students are advised to supply a Tax File Number (TFN) shortly after opening an account. finance companies. By completing this form you become a resident of Australia for tax purposes.au You will need to give information such as: • your name and date of birth • current Australian address • date of arrival in Australia • proof of identity ‘Proof of identity’ documents include: • your passport • original birth certificate • overseas or Australian drivers licence or • your Monash Student ID card
Some banks are now open for a few hours on Saturday mornings. life insurance companies and merchant banks are popular and provide similar services to the larger banks. above a certain threshold.00 pm
Getting a Tax File Number (TFN)
A TFN is a unique number issued by the Australian Taxation Office (ATO).gov.
. If the bank waives these fees.au/content/ downloads/BUS17332n3093010708.
Opening a bank account
Find out what type of account is most suited to your needs. Australian Taxation Office www.00 pm 9.
Paying taxes in Australia
International students are treated the same as Australian residents when it comes to paying tax. Once you have been in Australia for more than six months you are considered ‘a resident for tax purposes’. Only one TFN is issued to you for your lifetime. it may be necessary to provide proof of full-time enrolment each year.gov. such as: • an overseas driving licence • credit card • your Monash Student ID card (issued to you on enrolment day) Most banks will accept your passport only up to six weeks after your arrival in Australia.gov. www. You should clarify this with the bank before opening an account. you can complete a Tax File Number Application / Enquiry for an Individual Form (NAT 1432). You will require several items of personal identification to open an account. If you are here for longer than six months and you are intending to work.30 am – 4.ato.
tram and bus services in the metropolitan area. You can print a temporary certificate of insurance that can be used as proof of your OSHC (which is valid for 14 days) until your membership card arrives. when you have commenced your Monash course. Unless otherwise instructed.metlinkmelbourne.viclink. or if already in the country. www. OSHC does not
An automated ticketing system operates for all train. Metcards can be purchased from: • Customer Service Centres at major stations • retail outlets displaying Metcard sign
. trams and buses
Many Monash University students use public transport to commute around Melbourne. optical or physiotherapy. which is Monash University’s preferred provider. Students requiring additional health cover can upgrade their cover to OSHC Worldcare Student Plus. inform you about direct billing health clinics and extend your policy. help you to understand your policy. Exceptions include Norwegian students covered by the Norwegian National Insurance Scheme and Swedish students covered by the National Student Board of Student Aid. Look for on-campus OSHC Worldcare availability at: www.
Hours of operation
Train and tram services normally operate between 4 am and midnight Monday to Saturday and 8 am to 11 pm Sundays. V/Line train services operate to and from Melbourne on the Gippsland line in the state’s east.monash. Public transport guide: www. If you are studying at the Gippsland campus. select ‘order your membership card’ option. Trams are the main form of transport throughout the Central Business District and run along most main streets. legal and interpreting services are available. This charge is above the benefit amount and is a cost to you. The representatives can assist you make a claim. Once you have updated your details and entered your Australian address. trains are the main mode of transport throughout the greater Melbourne metropolitan area. Medical.com.Overseas Student Health Cover
Overseas student health cover (OSHC) is insurance to assist you meeting the costs of medical and hospital care which you may need while in Australia.au/fees/other-fees/oshcworldcare-availability.au
Ordering your OSHC membership card
You must ‘order a membership card’ directly from OSHC Worldcare. This ensures that you maintain adequate health care arrangements and comply with your student visa conditions. www.oshcworldcare. Visit the OSHC Worldcare website and click on the student menu and follow the prompts. every time you visit a medical service provider. The membership card will be posted to you. OSHC is compulsory for international students on a student visa and their dependants in Australia.edu. Use your Monash student ID number to access your membership details on their website. Telephone Helpline: 1800 814 781
Your overseas student health cover is provided by OSHC Worldcare. we have arranged cover for the duration of your visa.au/timetables
Use the website or policy document and members guide (which you receive with your membership card) to familiarise yourself with the OSHC policy and the medical and pharmaceutical expenses you may have to pay. and buses mainly service the suburban locations.html OSHC Worldcare offers a 24 hour helpline.au Present this membership card. Your health cover starts when you arrive in Australia.
include any benefits for ancillary services such as dental. depending on the area you are travelling in.com.com. Doctors and medical service providers are able to charge fees.
OSHC Worldcare assistance
OSHC Worldcare representatives visit your campus at scheduled times.
Public Transport: trains. Your card will arrive 5-10 working days from the date you registered online. with electronically encoded tickets called Metcards. trams and buses. greater than the ‘Medicare schedule fee’ (MBS). Melbourne has a privatised public transport system comprising trains.
monthly. There are a number of ticketing options: two-hour. Tickets can be purchased in person at your nearest staffed V/Line station or at metropolitan premium stations. approximately 10 km from the campus. For the purpose of public transport Melbourne is divided into two zones.5 km Huntingdale 3.• Metcard ticket machines at train stations • on public buses and trams • Clayton campus centre shop • the Metcard Helpline on telephone 1800 652 313 (accepts debit or credit cards except American Express and Diners Club. It is important that you are aware of which zones you wish to travel in. yearly or Sunday saver.10*. In Victoria international students are not eligible for travel concession (with the exception of undergraduate AusAID sponsored students). Check the Metlink website for more details: www. fares and tickets and journey planner: www.com. Please note that the MYKI ticketing system is likely to come into effect in 2010. north and the middle of the east and southeast of Melbourne (approximately a 15-35 km radius round the city centre)
V/Line is the rail service to country Victoria. tram and bus travel across zones 1 and 2 on Sundays for just A$3.0 km Melbourne Central 3.metlinkmelbourne.5 km
Buying the right Metcard
Most fares are based on two zones and the time needed to travel. illegal behaviour and ticketing issues. For a guide to safe public transport travel turn to Chapter 4 – Social and cultural Australia – Transport safety
Yellow: inner city suburbs of Melbourne (approximately a 10-15 km radius around the city centre) suburbs near the boundaries of the west. weekly. Travelling within one zone will be cheaper than if you travel across two zones. daily.com. with minimum A$10 purchase) • the Internet at www.5 km Caulfield 0. Metlink zones. You must buy a full fare ticket.au Failure to travel with a validated ticket could lead to a fine. The closest station is Morwell.au
Royal Park 1. com.metlinkmelbourne. You can also find the nearest station to you or purchase the V/Line ticket via telephone on 136 196 (from overseas:
The Gippsland campus is in a regional area and can be reached using the V/Line transport
Berwick Caulfield Clayton
2 1 1 and 2 (it is on the border of zone 1 and 2 so you can travel to it from the CBD on a zone 1 ticket)
Berwick 0. * price correct at time of print.metlinkmelbourne.
When travelling on public transport there are laws that promote the safe and comfortable use of the system for all public transport users. It is used for travel to and from the Gippsland campus.1 km Clayton 3. however subject to change
Frankston 3. • Sunday Saver Metcards allow unlimited train. it will automatically be valid until 3 am the following morning.0 km
• when purchasing and validating a two-hour ticket after 6 pm. These laws generally relate to personal or property damage. Transit Safety Division Police ride the system (dressed in uniform or plain clothes) to maintain and monitor the behaviour of commuters.
Taxis service in Victoria
Melbourne taxis are easy to identify. probationary licence holders or learner drivers must have a 0. There are also regulations that are unique to Melbourne.au/Home/ BicyclesPedestrians
. hazard perception test and a practical driving test.05. The Road to Driving Solo booklet can be purchased online. Please note V/Line trains run less frequently than Metlink trains.
Fares and surcharges
In general. taxi meters are clearly visible so you can keep a check on your fare. wearing a helmet is compulsory. Random driver breath testing for blood alcohol levels and drugs is common • it is against the law to use your mobile phone when driving unless it is “hands free” • seat belts must be worn by drivers and all passengers • children must sit in Government approved safety seats (also known as child restraints) at all times
Melbourne’s major taxi companies
13 CABS Arrow Silver Top Taxis 13 22 27 13 22 11 13 10 08 9786 3322 9791 2111 5122 1000 5134 4772
Frankston Cabs Dandenong Taxis
Churchill Taxi Service Morwell Taxis
Turn to page 46 for tips about taxi-travel safety. You must have your permit/licence with you when you are driving. All cyclists must follow the road rules. Melbourne taxis also attract additional charges. you can apply for a Victorian
Driving in Victoria
If you hold a valid student visa you may drive in Victoria provided you possess either a current: • international driving permit. If you are going to drive in Australia.gov.vicroads.
Hailing a cab
There are three ways to get a taxi in Victoria: • hail from the side of the road or street • from a designated taxi rank • telephoning one of the major taxi companies
Key road rules
• your vehicle must be registered to be on Australian roads. Drivers are uniformed and must display an identity card at all times. full licence holders are permitted a maximum blood alcohol reading of 0. Bicycle safety and rules: www. or an • English (or English-translated) overseas licence. use of the CityLink tollway and a waiting fee at airport ranks. All taxis must charge the standard fare.vline. a road law knowledge test. for example: midnight to 5 am late-night surcharge. no matter whether you are an experienced driver and have an international drivers’ licence.gov. The minimum licensing age in Victoria is 18.vic. In Australia you drive on the left hand side of the road. If you are 18 years of age or older and have a current overseas licence. The closest train station to the Gippsland campus is Morwell. you must know the road rules before you attempt to drive. You can take your bike on Melbourne’s train during offpeak periods. such as ‘hook turns’ and driving along tram routes. although you will have to pay a concession fare for your bike during busier times. from newsagents or from any VicRoads office.au/
licence by undergoing an eyesight test. Obtain a copy of the Road to Driving Solo booklet and study the road rules and signs carefully.+61 3 8608 5011). a phone booking fee. V/Line fares and timetables: www. Fares must be pre-paid for trips taken between 10 pm and 5 am.vicroads. They are all yellow.vic. It is recommended that you take one or two driving lessons in Australia before you begin to drive here on your own. www.0 blood alcohol reading.com. Driver licences and vehicle registrations are administered by VicRoads. An unregistered car parked on the street will also incur a fine • obey the speed limit • drink driving is a serious offence.
• fruit and vegetables will be a lot cheaper when in season • it is often cheaper to purchase goods in larger quantities • many supermarkets stock their own generic or ‘home’ brands – they are generally cheaper • markets are a good place to buy fruit. www. Mid Valley Mall City Centre. Glenferrie Rd. vegetables and meat at cheaper prices Why not ask senior students. Koornang Rd. but not necessarily the cheapest. Whilst these are generally the most convenient places to do your weekly shopping. Carnegie. the Queen Victoria Market.
Self-service supermarkets are located in all major suburban shopping centres. Two street directories are the Melway and UBD. You can often find cheaper fruit and vegetables.com.au/sd_new/ mapsearch.html
Food shopping advice
Prices are often competitive. South Melbourne Market. Chadstone Shopping Centre. Prahran Market). Fountain Gate Shopping Centre Chadstone Shopping Centre. meat and fish at markets.cgi
Shopping in general
Department stores and most other shops are open during the following hours: Monday – Thursday: Friday: Saturday: Sunday: 9 am – 5 pm 9 am – 9 pm 9 am – 5 pm 10 am – 4 pm
Shopping for food and other items
Shopping near campus
It is important to become familiar with the range of shops in your local shopping centre. Southland Shopping Centre
Large markets sell everything from fresh fruit and vegetables to jewellery and clothing and are located in and around Melbourne (for example.
Closest shopping centre
Main St Shops. Karingal Hub Shopping Centre.au/market-melbourne.com. You’ll generally find the cost of items in these stores higher than at the supermarket. you may find it useful to obtain a copy of a Victorian street directory. Brandon Park Shopping Centre. Barkley Square. Street directories can be purchased from bookstores.pdf
. Sydney Road and Lygon Street Frankston Town Centre Shopping Mall.whereis. There are also 24-hour convenience stores connected with petrol stations and stores such as 7-Eleven. although prices can vary from one supermarket to another. You simply choose your purchases from the display and pay for the goods at the check-out counter before leaving the supermarket. however you will need to shop around to find the ‘best buys’. about the best places to shop near your campus? See Chapter 3 – Starting uni – Orientation
Gippsland Parkville Peninsula
Muslim students.Finding your way around Melbourne and Gippsland
Whether you are relying on public transport or driving your own car. they are not necessarily the cheapest. The Glen Shopping Centre Hazelwood Shopping Centre.
Large supermarkets are usually open until midnight. Supermarkets offer a wide variety of food and other items at competitive prices. You can also look up a map of locations and get directions online: www. Supermarkets are cheaper than smaller specialty shops. Asian supermarkets are also available in some suburbs and provide a wide range of specialty Asian foods.street-directory.you.edu/international/studentservices/ salaam.monash. please refer to “Salaam Monash” for a comprehensive guide to shopping in Melbourne. This publication is available at all Health and Wellbeing Hubs and also online at: www. Malvern Clayton Road Shops. variety stores and most newsagents. during the orientation program.com www.
com. Harvey Norman. Electrical plugs have a three prong design. provide both prescription and over-the-counter medication. Forty Winks. followed by
Many students who are leaving Monash advertise their second-hand goods (including desks.monash. iron.) at ‘Monash Marketplace’ which can be accessed via your student portal: my.
Second-hand stores. offer an inexpensive alternative for students on a budget. furniture and household goods at very low prices. Monash campuses have health services onsite for you to access. to find a health care professional and pharmacy in your area.ebay.
. seating.gov. You can also look for second-hand furniture and domestic goods on: www.vic. It also allows you to withdraw cash at the time of purchasing a product • lay-by Enquire about the availability of these services when paying for goods and services and check if any extra costs are involved. Alternatively. Second-hand items are also available through the Trading Post an online site devoted to the buying and selling of goods at very reasonable prices www. They sell everything from cold drinks and newspapers to canned food.au/bhcv2/bhcsite. Myer and David Jones are two of the more expensive department stores. sometimes referred to as opportunity shops or op shops. you must remember that Australian properties are rented or sold without furniture (unless stated) and you will need to arrange your own bedding. When paying on credit.
If washing machine and drying facilities are not available where you live.au.) at reasonable prices.g. Target and Big W.
The electrical current in Australia is 240-250 volts at 50Hz.edu.
Discount variety and department stores
There are a number of discount variety and department stores located throughout the city and suburbs. make sure you have the means to pay. You should be able to locate the one nearest you by looking in the telephone directory or searching on the internet.nsf/ pages/service_directory
When moving into your new accommodation.au
Paying for goods
The final total of your purchase amount is rounded down or up to the nearest 5 cents. For more information about health care in Victoria turn to Chapter 4 – Social and cultural Australia – Health care in Australia or. there are many discount electrical stores where you can buy various items (hairdryer. however you are not limited to these services. utensils etc. The items offered for sale will be in good condition.betterhealth. furniture or clothing purchases. you can take your clothes to a launderette where you will find coin-operated washing machines and dryers. You will pay more for goods purchased from a milk bar. These shops offer donated clothing. etc. visit the below government website: www. toiletries. In Australia there is a variety of methods to pay for goods and services: • cash • cheque • credit card • store credit card • EFTPOS (Electronic Funds Transfer at Point of Sale) is an electronic processing system for credit and debit cards. For whitegoods. cooking utensils etc. also known as pharmacies. You will need a car and trailer. Some larger trading stores (e. breakfast cereal and milk. lay-by is a good way to buy items that you cannot afford straight away. so they can be useful in an emergency.Chemists and health care
Chemists. Sydney’s and Fantastic Furniture) have cheap new furniture and they provide a delivery service.tradingpost.com. beds. you must ensure that you are equipped with the appropriate transformer/ adapter. If you come from a country that operates on a different voltage.au/community/marketplace
Milk bars are small shops located in all suburbs. clothes and hardware. Some of the major discount variety stores are Kmart. or van to pick up the goods if the seller is unable to help with delivery. You are required to pay a small deposit and a service fee. Their hours of trade are usually longer. These carry a large range of household items.
The shop will keep the item until you have paid it off.
All children living in Victoria between the age of six and fifteen must attend school.regular payments until the total amount is paid. socially. there are several child care options available on and off Monash campuses. provide evidence of your children’s date of birth
.edu. the demand for child care at Monash is often greater than the number of places available. 3 and 4 year old children can attend kindergarten. If your name is on a waiting list.htm
In Australia.ncac. The Victorian Government funds kindergarten programs for children in the year before they go to school. These are designed to assist you and your family establish networks and adjust to life in Australia. children attend either in the morning or afternoon a couple of days per week.monash. toddlers. Turn to page 9 for Monash child care centres’ contact details and visit the following websites to understand child care alternatives: Monash University Child Care: www.gov. partners and children of international students.gov. Children who go to playgroup can make new friends.hub. gain self-confidence and develop physically. The University supports the Koonawarra playgroup near the Clayton campus: www. family day care and out-ofschool hours care for school aged children.gov.au/familyassistanceoffice.hub.hub. AusAID or IPRS scholarships can apply for the Commonwealth Child Care Benefit.education. These programs are offered by a range of organisations and in a variety of settings (including many child care services). Remember.au www.
Make sure you understand the price of your item and save your receipts in case you want to return or exchange it. otherwise known as pre-school. Many kindergarten programs are sessional. If your children are five-years-old by 30 April they can attend school. emotionally and intellectually.gov.au/family Other playgroups in your local area: www.playgroup. make sure you call the relevant centre for availability. Local kindergartens or child care centres with integrated kindergarten programs: www.au
Students with children
Monash has family and child care services to provide information and support for families. It helps to cover the cost of day-long care.mychild.monash. Interest is not charged on a lay-by.au www. The fees can vary greatly from service to service. If you have children with you in Australia. When your children enrol in a school.
Child Care Benefit and application forms: Telephone: 136 150 www.au
Child Care Benefit (CCB)
International students sponsored by the Australian Government e.monash. Visit your campus Health and Wellbeing Hub for further information: (see back of booklet for telephone and address details) www.au/family Other child care centres in your local area: www.vic.g.mychild.The funding contributes to the cost of providing a kindergarten program but most kindergarten services charge fees in addition to the Government’s contribution.edu.au/family
As discussed earlier (Chapter 1 – Before leaving home – Travelling with family – Child care).au www. parents and carers can meet together in a relaxed environment.gov.centrelink. Parents and carers can meet new people. have new experiences. provide your details to the student advisers at your campus Health and Wellbeing Hub so you can be informed about services and social events. The Child Care Benefit is to help families with their work-related child care costs for dependant children.edu.gov.mychild. practise English language skills and share cultural exchange in an Australian early childhood setting.au
Playgroup is an informal session where babies. Stores allow you to return the item if it is broken or damaged and providing only a small amount of time has passed since purchase.org. you must complete and sign an admission form. preschoolers.
g. Keep a copy for your records.au
In Australia. laws in Australia will provide basic minimum pay and conditions.vic.careergateway. Before starting work you should find out your conditions such as your minimum rate of pay. The University (Clayton campus) offers a school holiday program.careerone.education.eduweb. make sure you read it very carefully and understand it before signing.gov. www. www.seek.com.com. Some primary schools offer before and after school care as well as school holiday programs to care for children whose parents are either working or studying full time.au or requested from a Department of Education and Early Childhood Development registered agent.vic.study. the AusAID or IPRS) you will not have to pay school fees for your children at Government schools. Find a school near your campus: www. when you will be paid. www. You will not be able to start work until you have commenced your course of study.au/family For further information about before and after school care. events and further career resources online. MUSHP. award or agreement. when you should be taking
. Fee information: www. weekends or public holidays. Career Gateway provides you with access to employment opportunities.monash. www.com.au/about/keydates/ termdates. Department of Immigration and Citizenship (DIAC): www. We suggest that you should not rely on income from employment when budgeting to pay for living expenses.jobsinoz.com. contact the school that your child or children will be attending.au/Agents/AgntLst.gov. If an agreement or an award does not apply.htm
Government and private schools generally follow the same schedule.com.vic.vic.com.vic.edu.au.gov. fees are charged for children of international students. you must complete a Full Fee-Paying International Student Application form. You must ensure all the admission steps are completed before the school year starts. List of registered agents in various countries: www.and details about your child’s disease prevention program or immunization. If you are asked to sign any type of document agreeing to work conditions. It is important you understand the rules of your work visa before starting a job.monash. You can work a maximum of 20 hours per week during the term and unlimited hours when your course is not in session.mycareer.hub. there are both government and private schools.htm
Child care before and after school.immi. Private schools charge all students fees regardless of their citizenship status. if you are entitled to more money (penalty rates) for working nights. There are many different ways to find a job in Australia. www.study.au.gov.study.au/schoolsonline/
Your minimum rights and work conditions may be set by some form of legal document. Although Government schools are free to Australian citizens. www.getjobs.htm
The employment market in Australia can be highly competitive and you may find it difficult to find work. www.gov.au.
Working in Australia
Permission to work
You must have permission to work in Australia and hold a valid work visa. the number of hours you will work each week.jobsearch.au
Enrolling your children
Before your children start school in Victoria.gov. Visit the Monash Careers and Employment Service on your campus for information about writing a resume and developing interview skills. If you have a sponsorship or scholarship from the Australian Government (e.edu.au Other sources include newspapers and online companies: www. This form can be downloaded www. for primary school aged children during all holidays: www. or during school holidays
You may find that you need to attend University outside school hours and that school holidays may not coincide with University breaks.au.au.au/Intstu/fees.
org. Telephone: 1300 724 200 www.jobwatch. They provide a free and confidential telephone information and referral service.au
Jobwatch is an employment rights legal centre which provides assistance to workers in Victoria about their rights at work.fwo. such as unpaid trial work and scams can be found on their website: www. You can contact the Workplace Ombudsman Helpline if you are unsure about your employment arrangements.au/
.breaks during your shift and how much notice you need to give your employer if you want to resign from your job.gov. Information about job hunting traps.
with the support of fellow new students and the international student support staff. I have served as an Executive Committee Officer. Since my arrival here in Churchill.Chapter 3 – Starting uni
Getting started checklist
picked up your student diary? completed your enrolment? attended Orientation? updated your residential address in WES? explored and familiarised yourself with your campus? located the Health and Wellbeing Hub on your campus? found a place to worship? familiarised yourself with emergency numbers?
Hi! My name is Byron and I’m from Singapore. I ended up having one of the best university experiences that an international student from a big. when I first arrived here in Churchill and saw the vast Victorian landscape. I began like all new students with no idea where to go or what to do. Since then. despite my first impression of Gippsland. To be totally honest. “what the heck did I get myself into this time?!?” I remember thinking “why are there more cows here than there are humans?” I assure you. Vice-President and President of the International Students’ Association (ISA) in conjunction with extremely supportive University staff! The point is that although I really didn’t like what I saw when I first came here. However. I haven’t regretted making the decision to come here. I was able to quickly blend into the Monash environment. busy city could have!
. I thought to myself. I recently completed a Bachelor of Science majoring in Microbiology here at the Gippsland campus.
exchange and study abroad and Monash College students).edu. select your units of study.au
Other foreign sponsored students
If you are sponsored by overseas Government departments.monash. Meet with supervisor. To enrol you must bring with you: • your Australian residential home address (even if it is a temporary address) • passport and visa • all completed and signed enrolment documentation • any additional documentation that needs to be submitted prior to enrolment (check your offer letter for any additional conditions of your candidature) 4.
3a. please ensure that you have provided the University with a copy of your letter of financial guarantee or financial affidavit with your acceptance document. your sponsor may request us to provide them with
. You must bring along your passport as a form of identification.au/study/international/ prepare/registration. As part of your sponsorship requirement. Complete the enrolment forms: ‘Intellectual Property’ and ‘Ethical Research Practices’ with your supervisor 3. agencies. Once you have enrolled.au/students/ pgresearch
5. You will also get a better selection of lecture and tutorial times. get your Monash student identity card and collect your student diary. (See Chapter 1 – Pre-enrolment requirements). You may need to make an appointment before leaving home 2. then click on ‘register for a new account’ to receive your student email account and access to the University’s online facilities Link (if necessary) your student email to either your personal email or staff email account: www.monash.
Higher Degree Research Students
Please ensure you have all the relevant enrolment paperwork (check your offer letter and enrolment documents). Your offer letter will give you the exact location of the offices listed below • Doctor of Philosophy and Master of Philosophy students Go to the Monash Research Graduate School (students located at either the Gippsland or Parkville campuses should visit their departments for instructions) • Masters by research students Go to your Faculty Research Office • Higher Doctorate Research students Go to the Faculty Research Office
6.Starting at Monash
To secure your place in your course you must arrive by the scheduled enrolment date.monash.monash. please report to the Student Service Centre in Building 10 of Clayton campus to register.au/ students/computer. www. ministries. If not. Students who have been awarded stipends and/or tuition fee paying scholarships by Monash Research Graduate School should follow the enrolment instructions outlined in their offer letters. visit the Student Services Centre to obtain your Monash ID (identification) card Complete the online enrolment requirement at: www.edu. It is recommended that you log on to the Monash system and activate your Authcate username and password before enrolment day. please submit a copy to the Fees Unit via the Student Service Centre at your campus to enable us to invoice your sponsor for tuition fees payment. Check all the information that has been sent to you carefully.
Australian Government sponsored students (AusAID)
On arrival. organise your timetable. IAP registration and program schedule and other relevant information. The Monash AusAID team can be contacted via email at: AusAID@adm. You will be given your arrival pack which includes: your bank account. All other students should complete the following steps: 1.edu. At enrolment you will meet the staff from your faculty.edu. Enrol in your degree. payment of Establishment Allowance. employers or other private bodies.html Please note that enrolment can differ slightly for some student cohorts (higher degree research.its.
Check out the University’s IT services. particularly if you have just arrived in Australia.monash.au/orientation Monash College Commencement Program: www.edu. It is very important for you to attend orientation because it: • helps you get settled. Monash University Orientation Program: www. across all campuses. ensure you collect a copy of the student diary as soon as possible. connected and equipped for your Monash experience • provides course and study information critical to your academic success • introduces you to your faculty staff • gives you the opportunity to meet your new classmates and senior students just before starting your course • introduces you to your campus and the range of services and facilities on offer Check the following orientation website carefully for details of compulsory events and additional activities. It’s never too early to start meeting people. the Web Enrolment System (WES) and other online services.
University life will probably feel different for a range of reasons. See clubs and societies and student union/associations: www.edu/monashcollege/australia/ commencement English Language Centre: Your acceptance pack will contain information about your orientation. prior to the commencement of each semester. Make connections
It’s not just your degree that will last forever – friendships made at university can last a lifetime.your academic progress periodically. or volunteer to help out • join a student club or society.monash. In the meantime use below as a guide to each stage of a successful transition. Here are our suggestions for making early connections: • get online and join Monash students in discussion groups or chat rooms – try the Monash student portal or web sites like MySpace or Facebook • make an effort to talk to other people who look lost! It’s much more fun discovering a new campus or trying out lunch venues with another first year student • head to Monash Sport and sign up for the gym. Some clubs and societies charge a small joining fee. broaden your interests and take time out from study. just like you.monash portal (your link to student email). Your authorised consent to disclose this information is collected as part of your enrolment via the Web Enrolment System (WES). During the first few months it is important to remember that all new students are trying to settle in and find their feet.monash. It’s a great way to meet people outside your course and year level. Higher Degree Research students: Specific orientation programs are run for research students at the faculty/department level and at the beginning of each semester by MRGS. or a team.edu. there are plenty of people and services on campus to help you every step of the way.
.au/students/associations • attend orientation • visit the international student association office or lounge on your campus
2. especially the my. Remember that your Monash email account is the official means by which the university will communicate with you so it’s best to keep an eye on your account. If you missed out on one at enrolment then ask for a copy at the Student Service Centre on your campus.
Don’t try to do everything at once! While you may feel overloaded with information and things to do. Follow these steps and get off to a flying start!
The University conducts orientation. Visit the stalls during orientation. You can use the eOrientation planner on the website to design your personalised orientation schedule. For great tips on getting started at University. Students can also visit the Hub for a one-on-one orientation session that will introduce you to services and activities on your campus.
and learning in a new academic culture.edu/monashcollege/courses
4. If you need assistance with study or language skills.html MRGS www.au/pubs/handbooks Monash College students www. You will however need to establish good research habits and set goals for yourself to ensure your research project remains on track. labs.monash.monash.au
and concepts at an advanced level and your research skills and techniques are very important.
As a research student you will not be required to attend lectures or tutorials.au or www.monash. Discover the library
Sign up for library tours.
5. You also need to be selfmotivated and independent.mrgs. Understand what you need to begin your course
Consider what units you will be studying and check out the books and other resources you may need.au/research/doctoral/ index.au Monash handbooks www. Therefore. Consulate or Embassy) • keep up-to-date with Australian news and current affairs by reading Australian newspapers and magazines www. Get into study mode and plan your study time well. Be sure you go to all of your introductory lectures.edu.html Additional support for research students Learning Skills Unit www.com. Programs are available from your Australian Diplomatic Mission (Australian High Commission. Find out about your faculty
Find out all there is to know about Monash .mrgs.monash.mrgs.com. www.mrgs. Resources are available through seminars in the ‘exPERT Program’ (run by MRGS) and the MPA guide to Postgraduate Programs which is published each semester: www. find out what kind of research projects your department is involved in.au/research/doctoral/ chapter5b. visit the Learning Skills Unit in the Library.edu. meet your academics.edu. you need to develop and demonstrate a high level of analytical and critical thinking and the ability to understand and apply principles and key concepts for problem-solving.monash. attend research seminars and morning teas with your supervisor and staff wherever possible.monash. study skills classes and check out the range of online library services designed to support your uni studies at: www. For postgraduate research students. One of the more challenging times is likely to be in the first semester when you will have to simultaneously get used to living in a new country and culture.lib.edu. As a tertiary student. you will be expected to organise and communicate your knowledge in both written and oral English.check out your faculty. lectures. your ability to handle theory
.monash. All classes.edu. If you are studying in Australia for the first time. library classes. tutorials or meetings with your research supervisor will be conducted in English.edu.monash.news.au/
Studying at Monash will provide you with many interesting challenges as you work through your degree. The teaching staff are there to guide you and at Monash you’ll meet some of the very best teachers in the world.au/ Monash Postgraduate Association www.edu.html The University has a code of practice for research supervision which outlines the roles and responsibilities of the supervisor and the candidate.edu.mpa.3. The Australian education system may be different to the system in your home country. what career outcomes you can expect from your course and about the many services available for students at the University.au/lls/hdr/setup Handbook for Doctoral and MPhil degrees www. workshops and tutorials as this will set you up for success in your first year.monash.au/seminars/index. Get connected with the academic department in which you will be working. it is important to give yourself a positive start.ninemsn. Below are some suggestions to help you understand the Australian educational culture: • practise listening to the Australian accent by listening to Radio Australia.
It is up to you to approach your lecturer or tutor if you are having difficulties.g. Wide reading is essential. the lecture’s aims. begin planning how you’ll approach assignments when the assessment timetable for each subject is made available. 6. If you have trouble comprehending your lectures it is normally acceptable to make your own recording of the lecture. They also allow the reader to follow up on what you have said and locate the sources for themselves. 2. complete required reading before the lecture and review your lecture notes with fellow students soon after the lecture.au. These will provide important information including the aim of the unit.edu. theory. the due dates of assignments. For a full time load of 4 units.au/students/pgresearch/
The following information provides tips to help you in the first semester of your course. For every 6 credit point unit. There are a variety of strategies that you can use to take effective notes in lectures. In any work you put forward. 1.its. issues and conflicting views of a subject.lib.
Taking notes in lectures
Lectures are the main method of instruction at the University.monash. thus lending greater authority to what you have written. This means that you will need to indicate in your essay: the name of the author and other publication details about the sources you have drawn on for your essay. 3. www. Lecture notes and slides may be available through your online learning systems such as MUSO and Blackboard.Enhanced IT services www. They will give you a good idea of what is expected of you in each unit and also how these expectations differ from one unit to the next. You need to: • memorise information • ask questions and analyse problems • examine evidence • think critically In other words you are expected to develop your powers of independent thinking. the different topics to be covered – which will help you to understand the overall content of the lecture. Each faculty and department will provide guidance on how to reference in your unit. 7. or you may have to search for relevant material in the library. find out about the nature of assessment. To avoid plagiarism. However.lib.edu. You should think about how the different methods of assessment outlined in each unit might affect the study methods you use. bibliographies). Make a point of reading these outlines very carefully in the first week. Some lecturers record their lectures and place them online.au/tutorials/citing 8.edu. you must acknowledge all your sources. you should devote at least 10 hours-per-week to it (classes and private study combined). References demonstrate to the reader the depth of your knowledge and understanding of the facts.monash. For example. you will need to reference information that you obtain from books and other sources. approach the lecturer first to make sure that this is appropriate. These can be accessed from the Library home page www. Probably the most important of these is ensuring that you get to the lecture on time because in the first few minutes the lecturer will usually present important note taking information – e. or expert opinion. its assessment requirements. You will need to plan your own long and shortterm timetables. essays or your research. you should be attending classes and studying for at least 40 hours-per-week. you will need to learn referencing skills (footnotes including references. Lecture groups may be large. If you do not provide
In the first week of your course you should receive a unit outline for each of the units you are undertaking. They can support your own view of the topic with scientific evidence.monash. 5. to ensure you don’t run out of time. Lectures and tutorials take up part of the day. Assignments may be set many weeks ahead.
When writing assignments. required readings in the unit and the
. 4. You will have to identify and make notes on the main points in lectures and texts. You may be given a reading list from which you select. To help your understanding of lectures.
You will need access to the internet. Often plagiarism occurs when students feel they can’t write the idea as well as the original author wrote it and so the exact words are copied. You should generally refer to other people’s ideas in your own words as well. reading.monash. using the words or ideas from a source and not indicating the source 2. You can show this by expressing the ideas in your own words rather than just copying them.edu.monash.monash. researching and speaking skills: www. A range of classes are also available in the early weeks of each semester if you want to develop your note taking.monash.au/lls/llonline EASE Learning tools are available on all library PCs to assist with listening to lectures and presentation skills. This means that not only will you need to acknowledge the source of the information you use by providing a reference. Your lecturers will also be an important source of help – be sure to find out early where their offices are located and at what times they are available to see students. Plagiarism usually occurs in two ways: 1. then your work constitutes plagiarism and that is considered to be a very serious breach of University regulations. The Library offers language and learning support resources and programs which are free of charge to students wishing to improve the quality of their academic English and their approaches to study.au/students/labs/locate.au/classes Students are advised to access the wide range of online resources: www. Instead of copying out information or sentences from texts. there is a strong emphasis on the ownership of ideas. Additionally. Plagiarism occurs when you present the written words or ideas of another person as your own.its. using the exact words from a source.php High speed wireless and fixed internet access is available on all campuses: www.its. These words or ideas may be from published sources or even from other students’ work. the words should be enclosed in quotation marks. you must remember that the person marking your essay wants to know whether you understand the material.edu.
In the Australian culture. You will only need to cite the views expressed in books and articles as a direct quote when it is not possible to rephrase the idea without altering an author’s intended meaning. Some branches of the Library run special classes over summer and during the mid-year break.edu.edu. However. or when the idea has been expressed succinctly in subject-specific terminology. writing.au/lls www.
Getting academic assistance
It is important to seek advice early if you are experiencing any difficulty or confusion in your academic study or any other matters that affect your ability to study. you will also need to take care that you don’t use wording that is too close to the original source.edu.sources for the information you use. the words and the structure of your assignment should be your own. indicating the source. Free internet access is available on all campuses at the library and in computer labs: www.html Check out Chapter 4 – Social & cultural Australia – Internet for more information
.lib.au/news/monash-connectpage. much of your study material will be placed in the online learning systems such as MUSO and Blackboard. Plagiarism is often described as ‘stealing’ the intellectual property of other writers and this is not allowed at University. In this case.monash. but failing to use quotation marks
Monash University uses your student email account as its primary means of communicating with you.
employees or other private bodies. examinations and results. fees. A team of student advisers are located within the Health and Wellbeing Hubs. The
For students receiving foreign financial aid
Monash University is participating in the US Federal Family Education Loan Program (FFELP) for eligible US students to receive Stafford or PLUS loan funding. web and internet • human resources: Australian Privacy legislation • occupational health and safety: your health and safety whilst at Monash • equity and diversity: student equity and access to disability support services
surroundings and people are new and even the styles of teaching and culture are different. Hub staff can help you adjust to your new experiences and are interested in your development and success at University. monash as soon as you get your Authcate username and password from my. study resources and student centred services • IT and computers: applying for a computer account and password.edu/studyabroad
For sponsored students
The Fees Unit manages the administration of scholarship and sponsor requirements for external sponsorships including those from the Australian Government.monash
ask. financial aid.au/fees
Health and Wellbeing Hubs
Extensive support services for international students are available on each campus within faculties and central University services. You can access ask.monash by providing feedback You can search for answers to frequently asked questions (FAQ) about: • student administration: admissions.monash to: • search and find the answer to frequently asked student related questions • ask your own question • track and read our response to your question • help improve ask. transport and maps: parking permits and use of the inter-campus shuttle bus. See back of booklet for contact and location details.Abroad@adm.au www. Telephone: +61 3 9905 1551 Monash. ministries. Starting a new experience.monash.Where to get information
ask. Monash University fees www. In addition to the support of international students.
For Monash abroad and exchange students
Monash Abroad provides support and services for international exchange. network access. computer training.monash is our online customer service tool. email usage. you can also access health services. accessing computers and labs. graduations. can be exciting. overseas Government departments. like going to an international University. Monash is also an approved institution for
.monash. study abroad and intercampus exchange students who come to Monash for just one or two semesters. chaplaincy and occupational health and safety advice at Health and Wellbeing Hubs. • library: loans. available 24 hours a day.edu. agencies.edu.au/askmonash You can use ask. counselling. scholarships. family and child care services. enrolments. You can contact Monash Abroad at any time during your stay at Monash for advice and assistance.monash. You’ll find that the Hub staff are happy to answer any questions you may have particularly in reference to: • liaison with Department of Immigration & Citizenship (DIAC) and OSHC Worldcare providers • visa information • airport pick-up and temporary accommodation assistance • orientation programs • referral to University services • programs and activities connecting international and local students Health and Wellbeing Hubs are located on all campuses.edu.monash. visas and timetables • parking. housing advice.
including regular opportunities for worship and meditation. In the first instance you should try to resolve your complaint with the person concerned. the University has appeals provisions relating to unsatisfactory academic progress. you may choose to discuss your complaint with the relevant head of department or administrative unit. confidential pastoral counselling for spiritual.edu.edu/sss/equitydiversity/ disability-liaison
Complaints.monash. the quality of teaching. Germany.au/community-services/ chaplaincy
Places of worship
Each campus has a multi faith room for prayer and reflection: Berwick: Caulfield: Room 145.monash.monash. or one of the Health and Wellbeing Hub counsellors. grievance and appeals procedures
Monash University has grievance policies and procedures and a University Student Ombudsman. Disability Liaison Unit Telephone: +61 3 9905 5704 Fax: +61 3 9905 5517 dlu@adm. the dean. religious and personal issues. In addition.monash. and weekly study groups on scripture. the behaviour of staff. the provision of University services. Services can include note-takers.edu/international/religion/salaam
For students with disabilities
We are committed to enabling you to participate as independently as possible in educational activities by promoting access and equity for students with a disability.students to receive the benefits/entitlements from the US Department of Veteran Affairs or Government student loans/financial aid from countries like Canada. If this doesn’t resolve the complaint you have the right to lodge a formal complaint with your faculty’s grievance officer.edu. These are held by student groups or campus based chaplains.au www. The chaplains can help put you in touch with your own spirituality and if you wish. Level 1. Norway and others. discipline. Building B
.19. library assistance. your complaint can be dealt with under the Academic and Administrative Complaints and Grievances Policy. a member of the Equity and Diversity Centre. lectures/workshops. faith reflection and personal growth. Our chaplains provide a community focus in developing spirituality for students and staff and regularly liaise with all spiritual groups on campus. health and equity opportunity and for student visa holders: the refusal to issue a release letter. You can contact our foreign financial aid administrators if you have any queries about the administration of you loan.au
Clayton: Gippsland: Parkville: Peninsula:
Religious Centre. Building 1N C2-2 Conference Room Room A1. If you believe that you have been treated unfairly.adm.adm.edu. provision of material in alternative formats and alternative arrangements for assessment. The Disability Liaison Unit provides a range of services and facilities to assist you if you have a disability or a long-term medical condition. Building 9 Room 105. More information is available at: www. You can also seek advice from a Student Rights Officer. with other community based faith groups and organisations. Building 901 Level 1. or if you have a complaint about academic or administrative decisions. If such a discussion is not appropriate or you feel uncomfortable. Building A
We recognise that Muslim students often have specific social.monash.FinAid@adm. Foreign. the faculty manager or registrar. To assist you we have published a handbook called Salaam Monash which offers: • information on Islamic services and facilities in the Melbourne region • a register of local Halal food/groceries outlets • contact details of Islamic societies/organisations Salaam Monash is available from the Health and Wellbeing Hub on your campus or can be downloaded at: www. Level 1. religious and cultural needs when adjusting to University life. If the issue is not resolved through
There are a variety of religious services and programs that occur during the year.
Student Rights Officers can work with you and advocate for you in any disciplinary. work and socialise. or at least make sure they are out of sight. Turn to the front inner cover to refresh your understanding of all emergency contacts and numbers.
Safety and security on-campus
Security and personal safety is very important to everyone at Monash.edu. The University Student Ombudsman investigates complaints in an impartial and independent manner.edu. students. you may lodge a complaint with the University Student Ombudsman. If you are driving to campus.monash. If you are studying on campus at night you should: • try to park your car in a well lit area as close as possible to your workplace or study area • pre-arrange to walk with a group when leaving your study area • consider using the local campus Security Escort Service • walk confidently with a purpose and only use well lit pathways • know the telephone numbers of Campus Security and have them programmed into your mobile phone
. and the experienced staff will assist you with referrals.edu. use the Security number +61 3 9905 3333 or extension 333 from internal phones.html Academic and administrative complaints and grievance policy and procedures: www. It is easy.
Safer Community Program
We are committed to providing a safe and productive environment in which you can study.au/security For on-campus emergencies contact Security: Telephone: +61 3 9905 3333 or extension 333 from any internal phone. We provide a dedicated professional security service team however it is the responsibility of everyone at Monash to work together to build a strong culture of security awareness that will benefit us all.fsd. www.edu. In an emergency or for immediate response while on-campus.adm. ensure that you always lock your vehicle and remove any valuables.au Remember that the Community Care Line is not for emergency response. s/he does not advocate for students or the University.monash.ombudsman. or would like to know what you can do to help keep the University community safe. The Student Association on each campus offers a student rights service. such as bags and laptops close to you and do not leave your belongings unattended anywhere on campus.monash. www. building attendant) A security bus is available for students on the Caulfield and Clayton campuses.au/
• make sure there is someone else in the building that you know (staff. The Safer Community Program is for all Monash students and campuses and can assist you if you: • feel threatened or unsafe • have concerns about someone else’s behaviour or wellbeing • have received unwanted attention • are worried about someone harming themselves or someone else • need confidential advice on managing a difficult on-campus situation To contact the Safer Community Program use the Community Care Line. please talk to your local security patrol staff or your campus security office for advice or assistance. If you have any security related concerns or enquiries. information and advice to make your time here as safe and productive as possible. Telephone: +61 3 9905 1599 communitycare@adm. Always keep your personal items. grievance or other procedure.au/execserv/studentgrievances/index.au/students/associations/ student.monash.edu.monash.this process.monash. complete research.html Complaints and appeals information for student visa holders: www.edu/international/esos/ University Ombudsman: www. Visit the Health and Wellbeing Hubs for more information.
monash.edu. general or sexual harassment worries you may have. No form of bullying or harassment will be tolerated at the University. adm. humiliation through sarcasm. Harassment involves similar behaviour and includes sexual harassment which is against the law in Australia. This is one of your student visa conditions. Bullying is considered an abuse of power and involves repeated unreasonable behaviour such as verbal abuse.monash. intimidation. excluding or isolating a person.au/sss/equity-diversity/ equalopportunity/discrim.Bullying and harassment (including sexual harassment)
The University is committed to providing students.gov.monash.html
Counsellors and student advisers are also on hand to assist you with bullying or harassment concerns within and external to the University (for example: in the workplace. psychological/ emotional harassment.vic. Please note that all conversations with advisers are strictly private.humanrightscommission. Advisers will help you understand the University’s Discrimination and Sexual Harassment Grievance Procedures which are provided to support students and staff who believe they have experienced discrimination or harassment. staff and visitors with a healthy and safe environment for work and study. in share accommodation or other social situations). Visit your campus Health and Wellbeing Hub to discuss any concerns you might have about such behaviour.html Additional information: adm. it is still very important that you keep your Australian residential address and telephone number up to date in case we need to contact you via mail or phone.edu/sss/equity-diversity/ www.monash.edu. Behaviour which may be acceptable in other countries could be against the law in Australia and behaviour which Australians find acceptable might offend students from other countries. criticism or insults. deliberately withholding information or inconveniencing someone.procedures. List of advisers: adm. We provide trained staff who can be contacted for advice about any bullying.au/Home.au/wes/student_services
Keep connected with the University
Although your Monash email account is the primary method we will use to contact you. You can update your address in the Web Enrolment System (WES): my. If you are upset by the behaviour of someone at Monash you are encouraged to seek help.edu/sss/equity-diversity/ equalopportunity/contact. assigning unreasonable tasks.
The campus is situated in Melbourne’s south-eastern suburbs. B2 Second floor Campus administration. A2 Careers and Employment. 174. A2
Health. B2 Lecture theatres 117. A3 Berwick Residential Services. A3 Campus business lounge 157. B2 First floor Faculty of Business and Economics. A3
Ground floor Lecture theatre G121.
Berwick campus map
To Melbourne and Monash Freeway
Student Hall of Residence
Car Pool parking Permit parking
Practice cricket pitch
Building 902 Building 901
To Princes Freeway and Monash Freeway
Ticket machine parking
Chisholm Institute of TAFE
Key to car parking
Red permit Yellow permit Blue permit ticket machine parking
(check signs for latest information)
Motorcycle Resident permit parking parking
To Berwick Railway Station
Map by Design and Publishing. A2
Soccer field. A3
. A4 Beach volleyball court. A3 Seminar room G87 (off courtyard). B2 Library and Learning Commons. B2 Information Technology Services (ITS). G117. A2
Hall of Residence. approximately 40kms from the city centre. A2 Computer lab G74. A2 Facilities and Services office. A2 Monash Union of Berwick Students. A3 Tutorial rooms 1139 – 1141. 133. A2 Faculty of Arts. A2 International Student Support. A2 Disability Liaison Office. B2 Quiet Room 145. B2 Video conferencing 203. Wellbeing and Development. 68-70. B2 Service centre. A2 First floor Lecture theatres 195. B2
Ground floor Student lounge. A3. A2 Blue screen room and sound labs (off courtyard). A2 First floor Faculty of Information Technology. A3 Security. A2/3 Business and Economics computer labs. B2 Lecture theatre G43. A3 Multimedia studios and labs. building 903). B2 Tutorial rooms 231. B2 Basketball courts. bar and bistro. A2 Tutorial rooms G63. B4
Recreation room and laundry. A3 International and mature-age student lounge. 197. Gymnasium (G109. A2 Tutorial rooms 171-2. café. December 2008
To Princes Highway
To Berwick Hospital
Ground floor Main entrance. It should take about one and a half hours by car from the airport along the Monash Freeway and CityLink tollway to Berwick. 235. A3 Student flats. A2 Bookshop.
Monash University Caulfield campus
Clarence Street Finch Street
Turner Street Bates Street
Douglas Street Epping Street
Waverley Road A
To St Kilda and City
871 Dandenong Road
Waverley Road Princes Highway (Dandenong Road) Dandenong Road
Pr i n c
Child Care Centre carpark
i g hw
Student Union BBQ
Library and Campus Administration/ information
Walkway (level 2)
Caulfield Plaza Shopping Centre
Walkway (level 2) Walkway (level 2)
Blue permit parking
Members No.N B Health Service B3 Health. Communications and Social Sciences B3 B A Information B3 Information Technology – B.
Ticket machine parking
wa Ac yS sta cess tio tat n v to ca ia u mp ion nd us erg fro rou m nd railw wa ay lkw ay
To Clayton campus and Dandenong
To M on as
Smith Stre et
Footbridge (level 2)
Sir John Monash Drive
en on g Ro
Caulfield Racecourse Ticket machine parking
East Caulfield Reserve
(check signs for latest information) Area 1 YellowCar Pool Red Blue permit permit parking permit parking
Green permit Ticket machine parking Contractor parking Accessability parking
Blue permit parking
Key to car parking
MRC Guineas Car Park
Map by Design and Publishing December 2008 Dudley Street
Academic Director B3 A H Accounting and Finance A3 G Art and Design – Faculty Office B3 B. add another 45 minutes in peak hour (and 30 minutes at other times). students. Auburn Railway Station. Holmesglen Institute of TAFE. If you are coming from Melbourne airport. Dandenong.
. visitors and the general public. Chadstone Shopping Centre.A Postgraduate Lounges A3.
A user pay.S Economics B3. The number 3 tram from Swanston Street in central Melbourne will also take you directly to the Caulfield campus. Chadstone Shopping Centre. A taxi rank is situated on the railway station side of Sir John Monash Drive. Monash University Clayton campus. The Caulfield Railway Station is adjacent to the campus and four train lines stop at the station: Cranbourne. entry from the western side of Smith Street. The bus operates Monday to Friday from March to mid-November. Entry to the car park is from Princes Avenue. Oakleigh Railway Station. An intercampus bus commutes between the Caulfield and Clayton campuses every 25 minutes.T Laboratories A3. Ticket machine parking ranging from one to five hours is also available in surrounding streets.Caulfield campus
The campus is located 10kms south of Melbourne’s city centre. By train and tram: The Caulfield Railway Station is adjacent to the campus.B3 H Postgraduate Office (MPA) A3 A Postgraduate Study Space B3 C Print Services B3 F Psychology B4
Reception B3 Security B3 Service Centre B3 Social Work B3 Student Union B2 Switchboard B3 Teaching Facilities Support Unit B4 Technology Services Group (Faculty of Business and Economics) B3 Theory of Art and Design B3 Food outlets C & B Café B3 Coffee Hq B2 Gryph Inn Bar and Bistro B3 Fresco Juice Bar B3 MamaDuke Cafe and Luca Restaurant A3 Tower Sushi B2
A B A C S A F C G C S K C H S
Travelling to the campus
By car: The nine kilometre (six mile) trip from the city of Melbourne will take about 25 minutes in peak hour and 15 minutes at other times. 3 tram from Swanston Street will also take you directly to Caulfield campus. Bus Route 900 – Stud Park Shopping Centre. Caulfield Railway Station. Waverley Park.B2 H. The pick-up and drop-off point at Caulfield campus is from the bus shelter adjacent to the Security Office. between 7.B2 Business and Economics K Computer Laboratories B3 S Business Law and Taxation B2 A Campus Manager B3 J Car Park A2 Caulfield School of Information H Technology A3 S Careers and Employment B2 Centre for Advancement of Learning C and Teaching (CALT) B3 Child Care Centre A1(22-24 Derby Road) S Chisholm Hall B2 B Counselling Service B3 Design/Multimedia and Digital Arts B3 G N Donor and Alumni B2 Econometrics and Business H Statistics A3 H Economics A3 T Facilities and Services C3 G Faculty Gallery B3 Faculty of Information Technology A3 H D.
By bus: Bus Route 624 – Kew. Frankston and Pakenham. Huntingdale Station.A3.H Arts B3. The bus drops staff and students to carparks and main streets within one and a half kilometres of the campus.H.1 car park. Caulfield Railway Station.C Monash College B3 Monash University English F Language Centre (MUELC) B4 S Monash Sport B2 Monash University Studies Online C (MUSO) Support Desk B3 S Monash University Venues B2 S MONSU Caulfield B2 B Museum of Computing History B3 Overseas Student Services (OSS) S Lounge B2 S Parenting/Disability Room B2 H Political and Social Enquiry A3 Postgraduate Computer H. Monash University Caulfield campus. Dandenong. Frankston and Pakenham. A free evening security bus is available for staff and students. and four lines stop at the station: Cranbourne.A3 K Bookshop B3 Business and A. multi-level car park is available on campus for staff. Building B. The bus departs from the bus shelter adjacent to the Security Office at half hourly intervals from 5.K Computer Laboratories B3 International Student Support Unit B3 A T ITS Computer Laboratories C3 A ITS Service Desk B3 A Library B3 Mail and Transportation Services B3 A Maintenance Technology F Institute (MTI) B4 N Management B2 S Marketing B2 N MBA and DBA B2 T MIT Certification Laboratory C3 B.30 pm to midnight.30 am and 9. Wellbeing and B Development B3
Humanities. The No.G Fine Arts/Studios (3D) B3 S Fitness Centre B2 Graduate School of Business A3.C3 H. It takes about an hour to reach the campus from the airport by car.15 pm. Oakleigh Railway Station.E Fine Arts/Studios (2D) B4 B.
18 16 15 13
13 13 14 13
Construction site parking only
4 67 6 6
Rin gR oa d
Car pool parking
John Monash Science School under construction
5 C10 61
SE1 SE4 71 SE3
Multi-level car park
Car pool parking
All day ticket parking
Wellington Road free parking area
Entrance MONASH HWY (Wellington Rd) MONASH HWY (Wellington Rd)
PR INC ES
HIG HW AY
Key to car parking (check signs for latest information)
Red permit Yellow permit Blue permit Green permit Brown permit 3 hour ticket parking 11/2 hour ticket parking 1 hour non-ticket parking Motor cycles
RACV Pick up points
Disabled Residential authorised parking Services parking only parking
Security bus route and stop numbers
Map by Design and Publishing December 2008
18 19 20 21 22 23 24 25 26 27 28 29 30 Senior Zoology D2 Central Science Block D2 First Year Chemistry D2 Zoology Lecture Theatres D2 First Year Biology D2 Senior Chemistry D2 Western Science Lecture Theatres D2 Eastern Science Lecture Theatres D2 Physics and Computer Science D3 Senior Physics D3 Mathematics and Information Technology Services C2 Northern Science Lecture Theatres C2 Hargrave-Andrew Library and Cafeteria and Facilities and Conference Office C2 Engineering Building 31 C3 Engineering Lecture Theatres C3 Engineering Building 33 C3 Engineering Building 34 C3 Engineering Building 35 C3 Engineering Building 36 C3 Engineering Building 36A C3
37 38 39 40 41 41e 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 Engineering Building 37 C3 Boiler House B2 Botany Experimental Area B2 Facilities and Services B3 Animal Services C3 Animal Services 41e C4 Zoology Environmental Laboratories B5 Richardson Hall A4 Roberts Hall B4 Farrer Hall A5 Howitt Hall A5 Central Building (Catering) B5 Deakin Hall B5 South East Flats E5 Monash University Club D3 Monash Short Courses Centre D3 Normanby House A4 Microbiology D2 Japanese Study Centre E2 Gallery Building E3 Central Store.
Monash University Clayton campus
1 2 3
NE2 43 44 NE7 Halls of Residence
NE5 NE 4 46 45
NE 1 74
Gardiner’s Road CSIRO
700 Blackburn Road
203 48 NE8 202
CSIRO Bayview Avenue 39 N1
Ring Road West Inner
Building 3 Building 2
N3 40 40 56
N4 41 41e
Multi-level Car Park
Car pool parking
Jock Marshall Reserve Monash University Business Park (710) Blackburn Road
Ring Road West Outer
level 4 All day ticket parking
Red Permit Ground Floor Engineering Road
N2 28 72 29 59 35 34 31 26
37 70 36
69 60 60
Oval 3 All day ticket parking
33 32 32 63
E1 Union Loop Road
Authorised C11 and contractor parking only
Ring Road East
24 23 23 19 21 20
Car pool parking
C3 51 50 3c 3b 9 11 11 4
Union Road 3e 3d C2
Monash Oakleigh Legal Service (No. Transport and Mail Services B3 Grounds Building B2 Yarrawonga Building E2
59 Australian Pulp and Paper Building C2 60 Engineering Building 60 C3 61 Parking and Security E3 62 High Voltage Switchroom E1 63 Faculty of Information Technology C3 64 Faculty of Medicine Offices E2 65 Monash House (Marketing and Student Recruitment) E2 67 Information Services Building E3 68 Performing Arts Precinct E3 69 Engineering Building 69 C3 70 Accident Research Centre C3 71 Multi-level carpark E4 72 Engineering Building 72 C2 73 Monash College Building F2 74 Monash Science Centre A4 75 Monash Biotechnology D1 80 Multi-level carpark – North Ring Road B2 81 Monash Centre for Electron Microscopy C2 202 Monash University Business Park – 710 Blackburn Road B6 203 700 Blackburn Road B6
218 Mannix College F3 220 T8 Telstra Building D6
1 2 Monash Sport D4 Sir Robert Blackwood Concert Hall D4 Administration Building 3a D3 Administration Building 3b D3 Administration Building 3c D3 Administration Building 3d D3 Administration Building 3e D3 Sir Louis Matheson Library E3 Krongold Centre E3 Education E3 Alexander Theatre E3 Rotunda E3 Religious Centre D3 Campus Centre D3 Humanities D3 Law including Law Library E2 Medicine D2 Teaching Facilities Support Unit E2 Centre for Medical and Health Sciences Education D2 16 Biochemistry Teaching Laboratories D2 17 Biology D2 3a 3b 3c 3d 3e 4 5 6 7 8 9 10 11 12 13 14 15
Lecture theatre index
63 Central One C3 32 Engineering E1-E6 C3 60 Engineering/Examination Halls EH1-EH4 C3 12 Law School L1-L5 & G20 E2 13d Medicine M1 D2 13a Medicine M2-M3 D2 11 Menzies – Humanities H1-H10 D3 8 Rotunda R1-R7 E3 25 Science S1-S4 D2 24 Science S5-S6 D2 21 Science S7-S8 D2 25 Science S9-S12 D2 29 Science S13-S15 C2 25 Science ST1-4. A trip by car will take approximately one hour from the airport along the Monash Freeway and CityLink tollway.Clayton campus
The campus is located on the corner of Wellington Road and Princes Highway.62) Monash Community Family Co-op (Nos. ST7 D2 64 South One E2 72 Sir Alexander Stewart Theatre E7 C2
31 32 33 34 35 36 36a
. 22 kms from Melbourne’s city centre.74.60) Monash Children’s Centre (Clayton Cooperative Limited (No.
Communications and Social Sciences. School of B3 Information Technology. Department of B3 Reception. Student Lounge B3 Video Conferencing Room B3
4N 5S 1W L3 3N 7N 2W L2 4N L1 1W L3 4N L1 1W L2 1N L1 1W L2 3N 2W L2
. Flinders Street. It can be reached by car. Office of B3 Psychology.
Monash University Gippsland campus
1 2 3
Kurnai Secondary College Churchill campus
Churchill-Monash Golf Course
Ca rk rpa
r i ve
GREEN Inc. train or bus. Wellbeing and Development B3 Hexagon B3 Humanities. Student Services Centre B3 Spiritual Centre B3 Student Services Centre B3 Student Union. with connecting bus services from Morwell to Churchill or by using the campus taxi service. Faculty of B4 Examinations and Graduations B3 Facilities and Services B3 3W L2 4W 6N 1N L1 5N 2N 1S L1 1E L1 3N 2W L2 2S L1 1S L2 3W L2
Gippsland Centre for Art and Design C4 Gippsland Education Precinct B2 Gippsland Medical School B3 Gippsland Research and Information Service (GRiS) B4 Gippsland Research Office B3 Gippsland Residential B3 Health. MUGZoo B3 North Place A3 Nursing and Midwifery. CityLink tollway and the Princes Freeway.Gippsland campus
The campus is approximately 170kms east of Melbourne in the town of Churchill. School of B3 Off Campus Learning Centre (OCLC) B3 Pro Vice Chancellor. Gippsland School of B3 Information Technology Services B3 Library B3 Link Meeting Room B3
Logistics and Mail Office B3 6S 6W 3W L2 2S L2 1W L3 4N L1 3N 1S L1 2W L2 4N L2 1E L2 1E L1 2W L2 Maintenance and Grounds C4 Marketing Gippsland B3 Monash University Gippsland Student Union. School of B3 Australian Sustainability Industry Research Centre B3 Binishell B2 Bookshop B3 Business and Economics. Bistro B3 Centre for Australian Indigenous Studies (CAIS) B3 Centre for Gippsland Studies B3 Chaplaincy B3 Crofton Hatsell Room B3 Education.(GI)
Ca rpa rk
De Pri spatc nte h ry /
1E 2E 1E
Churchill Leisure Centre
5N 5W 2W 3W 4W
e Driv raith Galb
Eva West Circle
r th wa ys
Car par k Car par k
Pooh Corner Child Care
Ca rpa rk
Ad a C ro s sl
House 1 House 4
West Recreation Hall BBQ
Carpark South Recreation Hall BBQ
Key to car parking
Yellow permit Accessable parking
(check signs for latest information)
RACV Pick up points
Map by Design and Publishing December 2008
Applied Sciences and Engineering. A rail service runs regularly from Southern Cross. Faculty of B2 Cafeteria. The trip by car takes about two and a half hours from the airport via the Tullamarine Freeway. Caulfield and Dandenong stations to Morwell.
just 3 kms north of Melbourne city.
G G G 1 1 Reception and foyer Student services Cossar Hall Board room Lecture theatre 5 399 Royal Parade (404)
Monash University Parkville campus
G Cafeteria G Security office G Toilets G Facilities and services 1 Virtual practice environment 1 and 2 1 Department of Pharmacy Practice 1 Centre for Medicine Use and Safety 1&2 Teaching centre 1&2 Lecture theatres 1. CL Butchers Pharmacy Library 4 Department of Pharmaceutical Biology 4 Lecture theatres 4
Scott building (402)
Cafeteria Teaching centre
G Office of the Dean G Monash Institute of Pharmaceutical Sciences G IT services G Victorian College of Pharmacy Foundation 1 Department of Medicinal Chemistry 2 Centre for Drug Candidate Optimisation Also accommodated at the Parkville campus: Pharmaceutical Society of Australia (building 401. level 1)
Lecture theatre block
381 Royal Parade
Sissons building (401)
Map by Design and Publishing December 2008
Tram stop No. The trip by car from the airport is about 30 minutes. depending on traffic. 29.16
The Avenu e
Walker Str eet
Monash University Parkville campus Faculty of Pharmacy and Pharmaceutical Sciences 381 Royal Parade Parkville Melway Ref. 3 2 Department of Pharmaceutics
G Library. G12
Gratton Str eet
Melbourne General Cemetery 5/12/08 1:29:40 PM
e Crescen lleg t Co
all-maps-CMYK. The campus is a 15 minute tram ride from the city along Elizabeth Street and Royaland Pharmaceutical Sciences Faculty of Pharmacy Parade.indd 5
Manning building (403)
pl Po R ar d oa
y eter Cem
The campus is located on Royal Parade. 2.
The campus is in Frankston. Restrictions apply on all campuses.
Monash University Peninsula campus
1 2 3
Railway crossing To Mornington Peninsula Freeway and Frankston-Dandenong Road
Resident permit parking Combined ticket and permit parking
McMahons Roa d
All day ticket parking
E F G GJ P 4P 4P S P P
Mc Ma ho
AA A A D
Visitors’ permit parking
U P L P B
U Building visitor parking
Combined Blue Permit and Car Pool Parking
Ha st in
gs Ro ad
tre et Yuille S
ad n Fra ks t
Bus To Flinders and Moorooduc Road to Dromana
B J P P
P P N MPECC
Combined Red and Blue Permit parking
on -Fli nd ers Ro ad
Samada Street Residences
Key to car parking (check signs for latest information)
Red permit Blue permit Yellow permit Meter parking Motor cycles Car pool parking Accessability parking Reserved parking
Parking is indicated by shaded areas and the letter ‘P’.
Map by Design and Publishing December 2008
Building and lecture theatre index
Administration B2 Bookshop C3 Business and Economics B3 Cafeteria/bistro C3 Commmunity Emergency Health and Paramedic Practice A3 Education B2 Enrolments B2 Garages C3 George Jenkins Theatre B2 Gymnasium C3 Health Science B3 Health Wellbeing and Development B2 C U D U H A A N GJ U G A
S Indigenous Student Lounge B2 Information Technology Services (ITS) B2 A International Student Support B2 A Lecture theatre B3 F Library C2 L Monash Careers and Employment Service C3 A Monash College B3 G Monash Metro Business Lounge B2 S Monash Peninsula Early Childhood Centre D3 MPECC Monash Sport C3 U Monash University English Language Centre (MUELC) B3 G
Nursing and Midwifery B3 Occupational Therapy B3 Physiotherapy C3 School of Primary Health Care C3 Security B2 Sport and Outdoor Recreation B2 Struan Postgraduate Centre B2 Student Services Centre B2 Student Residences A4. which is on Port Phillip Bay.B4 Student Union C3 Workshop/maintenance C3 Works Branch C3 Security telephones
E G B B C A S C R U J B J
. The trip by car takes about one and a half hours from the airport. 43 kms south from the city.
Victoria has a population of just over five million. Victoria is Australia’s second-smallest state.com/worldguide/australia/ melbourne www. covering 227. Flemington Racecourse. Southbank and the Queen Victoria Market to name just a few.au www. I visited these places during my time at Gippsland. Many of Victoria’s unique and varied landscapes are easily accessible as day trips from Melbourne. along with a holiday to Tasmania! I also attended the Big Day Out – this is one of my favourite memories as many new students came together to dance and laugh.au/study/international/ prepare/melbourne. it is Australia’s second largest city. Melbourne has many exceptional attractions including the Melbourne Cricket Ground. It is a true multicultural city with more than one quarter of Melbourne’s inhabitants born overseas.600 square kilometres. Phillip Island and Mt Baw Baw. Melbourne is the capital of the state of Victoria. The thing I enjoyed most about the Gippsland campus in general is its natural environment – I often saw a rainbow or kangaroos surrounding the campus.melbourne. www. As such.com www.visitvictoria. Royal Botanic Gardens.Chapter 4 – Social and cultural Australia
Introducing Melbourne and Victoria
Located on the south eastern corner of mainland Australia. food and fashion capital of Australia. With a population of more than four million.lonelyplanet. The ISA (International Student Association) organised short trips for international students to the Great Ocean Road.monash. Peer Mentor Program. It is regarded as the cultural.com. I became involved in the International Student Friendship Program.html
I completed a Business degree at Monash University’s Gippsland campus. I thoroughly enjoyed the Chinese Program in Gippsland at the voluntary radio station and the Friendship Program!
. ISA and Gippsland voluntary radio station.edu. The bush dance is also really good! While at Gippsland.
Fast food outlets and take away food shops are abundant and can be found in most suburbs or towns. others like to watch. cricket. You need to be aware of personal safety especially when travelling.sport. There are opportunities to participate in a wide range of sports including tennis.
Melbourne has a broad array of restaurants and food stores providing a variety of cuisines from all over the world. Australian Tennis Open. soccer. Corkage may be charged per bottle or per person. move away from the scene if you can. Get involved with Monash Sport! www. Melbourne Food and Wine Festival.gov. Melbourne International Flower and Garden Show. You will be able to find familiar foods from your own country at reasonable prices.au/ www. BYO makes it less expensive if you wish to consume alcoholic beverages. Arts and cultural events: www.
.gov.sport. Please note. Many fast food shops also offer inexpensive Asian cuisine and many local pubs offer meals at reasonable prices. While many Victorians enjoy playing a variety of sports. Melbourne International Film Festival and the Melbourne International Arts Festival. basketball. electrical goods. car etc. jewellery.
Most house break-ins appear to be crimes of opportunity with entry gained through an open or unlocked window or door. purses or wallets on or close to your body • ensure that any valuable possessions (such as computers.vic.if you see any trouble or suspect that it might be about to start. they range from small cafés to large bistros and elegant expensive restaurants. A BYO restaurant may charge you ‘corkage’ (i. a cost for them to open your wine).edu. payment of course fees by cash is not permitted at the Monash Service Centres • avoid parks at night and poorly lit streets and lanes • always carry change for phone calls and parking meters and to get home on public transport • keep handbags. rugby (league and union) and table tennis both on and off campus. Some general security tips: • your house number should be clearly visible from the street in case of an emergency • keep your front door locked when you are at the back of the house • do not leave messages on the front door.monash.melbourne. Throughout the year there are many festivals that provide free entertainment and activities.au/ Melbourne is also host to some major sporting events such as the Formula One Grand Prix.) are kept safe and consider purchasing insurance to cover your possessions against damage or theft • keep away from trouble . leave a radio or television on or a light in the evening to give the impression you are home • keep cash and valuables out of sight
Sports in Victoria
Victoria has a strong sporting tradition. Hotels sometimes offer good deals on food and often have entertainment.
• be prepared and alert • do not carry large quantities of cash at any time.vic. Vegetarian and halal restaurants can also be found in lots of areas across Melbourne.Arts and culture
Melbourne hosts many major cultural events each year including the Moomba Waterfest.au
Personal safety and emergency services in Australia
Monash campuses are located in or near large urban centres which may carry with it certain dangers. It lets people know you are not home • avoid having parcels left on the door step • if you have to have something delivered while you are out have the neighbours collect it • when out. AFL Grand Final and the Melbourne Cup. Melbourne International Comedy Festival. netball. Restaurants will display on their premises whether they are fully licensed or BYO or both.e. Many restaurants serve alcoholic drinks and others allow you to ‘bring your own’ (BYO).
contact your landlord. Be wary of casual requests from strangers. good lighting and security cameras – most drivers also have two-way radios and can call for assistance.vic. not realising a second train is coming • never assume that an approaching vehicle will stop for you • avoid crossing between parked cars or in front of buses • if no footpath is available. Flinders Street Station or 50 Bourke Street
• always lock your car • check inside the car before getting in • change the place you park on a regular basis • always have your car key in your hand before entering the car park
• cross the road at pedestrian (zebra) crossings or traffic lights where possible • at railway level crossings. flats and townhouses. Tips: • test your smoke alarm on a regular basis • do not overload power boards and double adapters • computers.police. be discrete with your cash.gov. units. Avoid isolated bus stops
In Victoria smoke alarms must be installed in all residential buildings including homes. help points. shopping and computers on your lap if you are seated or between your feet if you are standing • on trains if you find yourself left in a carriage on your own or with only one other person.The best thing you can do is to alert the police and keep away • walk purposely and try to appear confident.edu. sit in the first carriage to be near the driver • plan your trip and tell someone when you expect to return home • stand or sit in areas that are well lit • place bags.Community Safety: www. guards. wait for the bus in a well lit area and near other people if possible.they could have ulterior motives • try not to carry your wallet in your back trouser pocket where it is vulnerable and in clear view • when in public. you may feel more comfortable by moving to another carriage closer to the driver • at night.monash.fsd. wait for the bells and lights to stop and the boom barriers to be raised before you cross. monitors and TVs can overheat so they should be turned off after use
Tips for safe taxi travel: • you can tell the driver the route you want to take to reach your destination • the driver should have his ID with a photo on display in the taxi • you have the right to choose the taxi and driver of your preference
. mobile phones and ipods • if you are socialising in a public place never leave your drink unattended • use the Monash campus security services wherever possible www.au/security
• if catching a taxi from the city on the weekend at night. go to one of the ‘Safe City’ taxi ranks at either 55 King Street. walk facing oncoming traffic and keep as far to the right or left side as possible • keep to the left side on shared bicycle/ pedestrian paths • wear bright coloured clothing at night or in reduced visibility conditions Victorian Police . It is the legal responsibility of owners and landlords to install smoke alarms in rental accommodation. Many accidents occur because pedestrians cross immediately after a train. like someone asking for a cigarette or change .au
Public transport safety
Numerous security measures have been adopted to maximise the safety of public transport travellers including: security officers. If your residence doesn’t have one. police. • for late night travel on the train.
htm See also: Public hospital waiting times page 48. These beaches can be identified by the red and yellow patrol flags.mfb. most Australians rely on the public hospital system. Your health insurance (OSHC Worldcare) covers the total cost of accommodation in a shared ward of a public hospital. Your OSHC will cover some of the cost of some private hospitals but you will have to pay the difference. If you have woken in the morning feeling unwell and would like to see a doctor that day.au
Emergency services in Australia – ‘000’
The national telephone number for all emergency services in Australia including Ambulance. Private hospitals are very expensive for treatment and hospitalisation. Calls are answered by an operator who will ask which service you require – Ambulance. Please note however that it may not be possible
Private hospitals provide about a quarter of all hospital beds in Australia. If you go to an Emergency Department in a hospital you will be met immediately by a triage nurse for information about you. on-campus or at a medical centre but you must make an appointment. The public health system provides a comprehensive free-of-charge health care service for all Australian citizens covering both hospital-based and community-based medical services.
General Practitioners (GPs)
In Australia you do not have to go to a hospital to see a doctor.au/hospitals/pubwebs.au
services alongside salaried doctors. The doctors at Monash charge OSHC Worldcare directly so you do not have to make payment to them or submit a claim to OSHC Worldcare. Most dental services are provided by private practitioners.gov. even on mobile phones.watersafety. For more information about Victorian hospitals use the below link: www. It is important to note that some doctors will request full payment from you at the time of consultation and you will need to present the receipt to claim the rebate back from your health cover provider. Remember to state the service you require and to give your address/location.gov.vic.gov.
Some of our beaches have strong currents and can be hazardous. Fire and Police is 000. you will need to phone the doctor’s surgery early in the morning (8:00 am – 8:30 am) for an appointment. It is recommended that you swim at beaches that are patrolled by Life Saving Victoria. One of the problems with such a system is that waiting times in public hospitals can be long.
Attending an Australian hospital
Few private hospitals have emergency departments and therefore.
If you are unwell
Phone a University doctor.vic.vic. Part or the entire doctor’s fee will be covered your OSHC. You can see a doctor (also known as a GP – General Practitioner) in their private practice. The triage nurse will determine the urgency of your condition in comparison to others in the emergency room and it is likely that you will remain at the emergency room for several hours. The operator will arrange for the appropriate response service. Private medical practitioners provide most non-bed medical services and perform a large proportion of hospital
.• clothes and curtains should be at least one metre from heaters • turn off heaters before you go to bed or leave the house • stay in the kitchen when cooking especially when cooking with oil. Never try to put out an oil fire with water • ensure that the external doors of your home are not deadlocked when you are in the house so you can escape quickly if needed Melbourne Metropolitan Fire Brigade: www.health. your insurance cover and your current health condition.vic. www. a GP’s surgery or medical centre to make an appointment.gov. Fire or Police.au Country Fire Association (Gippsland): www. This is a 24 hour service and is a free call. It also pays for the ‘schedule fee’ for the doctor but you will have to pay the difference if the doctor’s fee is higher than the ‘schedule fee’.cfa. in an emergency.
Health care in Australia
The major provider of health care services in Australia is the public health system (Medicare).
ears etc. Find a doctor in your area: www.au/bhcv2/bhcsite. Ask the pharmacist-on-duty for advice regarding the best medication for your symptoms. the doctor will ask you questions about your health and may give you a brief physical examination. women’s health. Visit your campus Health and Wellbeing Hub for more information or go to: www. family planning.
Dental and optical
Please remember that dental and optical health services are not covered by your OSHC unless you take out extra cover. You will also need to provide the chemist with your OSHC card and your full name and address.nsf/ pages/service_directory The University Health Service operate as general practices aiming to provide a broad range of general health and medical services. You will only have to wait a short while for your prescription medicine to be prepared. you may find a public hospital which has a general practice clinic attached.adm. sports medicine and psychological assistance in conjunction with other services such as counselling. It is not uncommon to wait more than 3 hours. These cover areas such as sexual health.to get an appointment on the same day . headaches. travel health. You can then lodge a claim with OSHC Worldcare for this amount up to a maximum of $50 per prescribed item. your throat. and at some hospitals you could wait as long as 5-6 hours to see a doctor.monash.vic. If you need to see a dentist or optometrist you will need to make an appointment. You will need to pay for your medicine and claim later.au/community-services/ counselling/emergency
Pharmacies/chemists also provide a variety of overthe-counter medications useful for treating colds. Ensure that you advise the pharmacist of any other medications you may be taking. blood tests or x-rays. The pharmacist or chemist will go through the instructions with you. The medicine must be listed on the Pharmaceutical Benefits Schedule (PBS) for a benefit/refund to be available. The doctor will then give you some advice regarding management of your illness and may give you a prescription for some medication.au/community-services/ health/ When you attend your appointment. Find a dentist or optometrist in your area: www.edu.g. www. such as checking your breathing.adm. or need to take time off studies you will need to get a medical certificate from the doctor to provide to your faculty. If not. If you have had. It is important to note that if you are dissatisfied with the diagnosis or service of the doctor you see. If your illness is more serious or the doctor is unsure of a diagnosis she or he may refer you for further tests e.
You will have to take a prescription given to you by the doctor to a chemist or pharmacy to obtain the medication.
This is medicine that is prescribed by your doctor and can be purchased from a pharmacy or chemist.monash.gov. This medicine is only for you. allergies and the like which do not require a prescription.nsf/ pages/service_directory
.betterhealth. or to see a specialist doctor.betterhealth.
Public hospital waiting times
If you cannot get an appointment with a GP and want to go to a public hospital to see a doctor. Find a chemist in your area: www.html After Hours Emergency Telephone Counselling Service: Telephone: 1300 361 008 Telephone-advice services (not affiliated with Monash University): www.vic.au/bhcv2/bhcsite.gov. You are required to pay the first *$32. understand and work on resolving difficulties related to the demands of University and life in general.edu.betterhealth. be prepared to wait a long time.au/bhcv2/bhcsite. and you attend an emergency room to see a doctor. you have the right to obtain an opinion from another doctor. The service is staffed by experienced psychologists and social workers who are trained to assist people explore.vic.monash.au/students/services/ counselling.nsf/ pages/service_directory
Counselling and life skills
Professional and confidential psychological counselling services are available on-campus to all Monash students.you may have to wait one or two days before you can see a doctor.edu.90 (*2009 PBS contribution rate).gov.
while waiting for your turn at a bank ATM or standing or talking in close proximity to other people. Thus. In Australia we
It is a usual practice for you to make an appointment to see someone at the University or even before dropping in socially at someone’s home. If you are having difficulty understanding your treating doctor. Pushing in front of someone in a queue is considered very impolite and will not be tolerated. physical features. truck drivers etc. in general. sport. Use “please” when requesting something and “thank you” when something is done or handed to you. During this time you will also develop a greater understanding of yourself and of other people. it is appropriate for you to give more space when queuing. It is important that topics of interest to you are broached and discussed. breastfeeding.
Australians believe in equal opportunity. Australians also value their personal space and privacy. You’ll find the number on the back of your membership card. In Australia these topics are often discussed on television and in newspapers and public debate. sex and religion. industrial activity • age. colour. People who work in nonprofessional jobs. is considered appropriate. work. lawful sexual activity. study. Dr Smith or Professor James. Mrs Brown. Topics typically reserved for friends include personal relationships. “G’day” and “How are you?” are used commonly even among strangers. Otherwise. are entitled to the same respect as those who work in professional jobs. for example: Mr Brown. It is also important to have confidence in your own traditional values. However. national or ethnic origin. about such subjects. status and opportunities as men. your behaviour may seem very impolite. present or imputed). it is a good idea to observe the habits and customs of other people because they may express their feelings differently from people of your own culture. such as cleaners. At Monash. Women are entitled to the same rights. It is also usual and expected that you say “excuse me” to attract someone’s attention or when joining in conversations or to be excused from a conversation or meal.
have laws that protect people from discrimination based on: • race. so you may be able to see a doctor who speaks your first language. use a title before their family name. medical record • personal association with someone identified by reference to any of the above
Australian social culture
Australia is a diverse nation with a multicultural population. you will have many opportunities to develop new friendships and to become involved in social activities or participate in sporting activities. some of the social customs in Australia reflect an English/American background or social behaviour. status as a parent or carer • religious or political belief or activity. music and hobbies. pregnancy or potential pregnancy.
Greetings such as “Good morning/afternoon”. However this should not be read as a set of rules for interacting in Australia. “Hello”.
. the following topics are discussed: weather.
People form queues to buy goods in shops.
When meeting people for the first time. you can arrange for an interpreting service through the OSHC Worldcare 24/7 Helpline (1800 814 781).
People often use first (given) names even with respected elders. marital status. politics and religion. However. until you are invited by that person to use their first name. films. to wait for service in banks and when waiting for public transport.Interpreter services
In Australia we have health care professionals from many different cultural backgrounds. if you are meeting someone who is older than you for the first time. When in a new culture. disability (past. Issues addressed by the Australian media may be somewhat surprising if your media does not report matters of politics. nationality • sex or gender. You can ask when making an appointment.
If you are invited formally or even informally (in person or over the phone) to functions. It is also considered polite to say directly if you do not want to accept an invitation. including University accommodation. there are various alternative providers of telephone services. most of the time the cost of the meals are shared equally. If you cannot keep an appointment or you are running late. some people leave tips in restaurants and cafés if the service is good. take care in arranging how the telephone bills (including connection fees) will be
. it is polite to reply as soon as possible.
You need to remember that bribery is not part of Australian culture. it is just the opposite in Australia. contact the person you’re meeting and let them know. You can look for information on telephone service providers in telephone directory or on the internet.
If you are boarding privately and have the use of a private phone. When accepting a gift. However. If it is in a restaurant. restaurants or function centres. Formal attire may be required occasionally but would be indicated in advance. in restaurants.
There are two main telephone service providers in Australia: Telstra and Optus.
Punctuality is important. be aware that there are costs involved.
Very few Australians have servants.
Social functions such as barbeques. If you are at someone’s home. Alternatively. Manual work is not looked down upon and it is common to see men and women alike doing various chores around the house or garden. You can be fined for smoking in prohibited areas. Smoking is also strictly prohibited in any building occupied by the University. Formal invitations usually have a reply (RSVP) date and replies are expected by the date stated. kissing and holding hands between couples in public. Women display greater physical contact by hugging and greeting each other with a kiss on the cheek. opening a gift/present in front of the person is considered rude. cinemas and public buildings. Sometimes it can be ‘BYO’ which means ‘bring your own’ drinks or your own meat for a barbeque. parks. It is illegal in this country and is not accepted by society. it is polite to excuse yourself and smoke outside. dinners or parties are common and can be held in private homes. However. Please note that it is acceptable for women in Australia to wear shorts and brief tops without being considered provocative or immoral. Some people may pay a person to come to their home once a week to help with domestic tasks. If you have accepted an invitation and later find you cannot attend.
Smoking is not allowed on public transport.
Useful tips and additional information
Purchasing and connecting telephones
Refer to Chapter 2 – Getting settled – Telephones – mobile/cellular/hand phones
Handshakes are commonly used to greet each other or say goodbye especially among men. Please make arrangements about paying for the calls you make before using the phone.
Opening of gifts
While in some cultures. If you share a flat or house with other students. you can open it immediately and express your appreciation. Most people are independent and cook and clean for themselves.
People tend to dress casually at University and during summer clothing is often kept to a minimum. Check your appointment times and locations and allow enough time for travel. it can be a ‘bring a plate’ gathering where each guest brings a plate of food to be shared by everyone. it is good manners to inform the person who invited you of this change. You will also see displays of affection such as hugging.
Australia does not have a strong tipping culture.
The minimum postage cost for a standard letter within Australia is 55 cents. however some open on Saturdays. www. Clocks are moved forward one hour to allow the daylight to last longer into
.com.daffa. This lists each call.com. money orders and a bill paying service. Mail delivery: Australia Post delivers Monday to Friday (except public holidays). www.
Australia Post manages most postal services. time of day and day of the week. plus a call connection fee.com.au The Yellow Pages lists business telephone numbers according to the type of service provided. the duration of the call and the total cost of each call.au/aqis/mail/cant-mail
The larger phone companies do not necessarily offer the cheapest long distance and international phone rates. It is a good idea to tell your family and friends about Australia’s quarantine requirements and to ensure that declarations on parcels are accurate and provide sufficient detail about the goods inside. You should consider using pre-paid phone cards to make your international calls. There are post offices at many suburban shopping centres. You should come to an agreement early about how to pay telephone bills and thus avoid the problem of a housemate leaving the others to pay for his or her telephone bill. parcels.bc.net. Home owners can readily check if you have been making long distance calls in Australia or overseas. We suggest you shop around for the best deal. convenience stores and also selected outlets on-campus.
In Australia there are two kinds of telephone directories – the White Pages and the Yellow Pages. faxes. Opening times are generally Monday to Friday from 9 am to 5 pm. You can also buy stamps from most newsagents. www. the country code. convenience stores and milk bars.shared. The White Pages provides an alphabetical listing of private telephone numbers and lists area codes.
During the warmer months most Australian states have daylight saving. A variety of cards are available at newsagents.au Once you have access to the internet you can contact family and friends overseas via email or online chat sites for free. current time etc.5c to 30c from private (landline) telephones and are un-timed • to local mobile phones are timed and charged at a higher rate Long distance calls are TIMED and charged by the second according to the distance. It is a good idea to ensure all members of the household have their full names placed on the telephone bill.gov. www. Long distance (including Gippsland to Melbourne) and international calls are itemised on each telephone bill. Services include letters. Directory Assistance Local and interstate: Telephone: 1223 International Telephone: 1225 Reverse Charge / Third party calls Telephone: 1800 738 3773 Interpreter service Telephone: 131 450
Receiving mail or parcels from home
Australia’s strict quarantine and customs laws also apply to items that are received in the mail. Local calls (within Australia) • can be made from any telephone in Australia • cost 50c from public payphones and are untimed • cost 17. telephone rates and postcodes for all towns and cities in Australia.yellowpages.auspost.au
To get more information about the cost of a call to your home country. www.au
There are a range of internet providers in Australia offering a variety of services at varying rates. It also lists all Federal and State Government departments.whirlpool. the telephone number and area called.whitepages. Refer to the telephone numbers below.
melbournewater. saving energy and water and protecting our natural environment. Victoria Normal GMT + 10hrs Daylight saving GMT + 11hrs
Recycling and rubbish
When you put out your rubbish. you need to remember to add one hour to your time calculation during this time. but gives you an expensive water bill to pay. the more electricity used. the more it will cost.au/green
Large items of rubbish.com. composting. It also contains fluoride which helps prevent tooth decay. Sustainability at Monash: fsd. Residents in Melbourne have to pay for the water they use. Therefore. separate the items that can be recycled from those that can’t. it not only wastes water. Its supply is under pressure due to drought so there are restrictions on water usage in Victoria.au
By changing the way you use energy you can save money and help reduce the environmental impact of energy production in Australia. What can you do? • switch off electrical appliances if you are not using them • turn off lights when you leave a room or lecture theatre • switch off your computer monitor • switch idle appliances off at the wall Remember.
. contact your local council to find out about their hard rubbish collection programs. Visit your local council web site to view your rubbish collection schedule. Our Government promotes and encourages programs such as recycling and reducing waste.edu. In Victoria. daylight saving begins from the first Sunday in October and ends the first Sunday in April.
Protecting our environment
Australians are encouraged to live in harmony with the environment. Local councils provide every home with a normal rubbish bin and a bin for recyclable items.monash. amber and green with caps and lids removed) • aluminium (cans and foil) • plastic soft drink bottles (‘PET’ stamped on the bottom) • all plastic milk and juice bottles • steel (all clean steel cans and tins) • cartons (milk and fruit juice cartons)
Melbourne’s drinking water is very clean so you can safely drink it without having to boil it first. String and cloth bags are inexpensive and can be purchased from markets and they are reusable • put all rubbish in the appropriate bin
Water is a precious. Things that can be recycled are: • glass (all glass bottles and jars – clear. finite resource. If you leave a tap running. such as household furniture.
• reuse plastic and glass containers for food and other storage • use scrap paper for rough notes during lectures • whenever possible use both sides of the paper when photocopying • avoid taking home extra plastic shopping bags when you do your grocery shopping. tree planting. www. are also known as hard waste or hard rubbish.the evening. If you need to dispose of any large items.
Monash University Sissons Building.email@example.com@adm. Australia Telephone: +61 3 9903 2500 Fax: +61 3 9563 5707 Email: hub.caulfield@adm. Australia Telephone: +61 3 9905 3156 Fax: +61 3 9905 5040 Email: hub.monash. Australia Telephone: +61 3 9904 4223 Fax: +61 3 9904 4315 Email: hub.monash.au
Monash University Building 10. Level 1. Victoria 3145. Victoria 3199.au
CRICOS Provider: Monash University 00008C
. Victoria 3805.gippsland@adm. Australia Telephone: +61 3 9904 7019 Fax: +61 3 9904 7071 Email: hub.edu. Victoria 3800.monash.monash. Ground Floor 381 Royal Parade Parkville. Victoria 3842. near gatehouse 900 Dandenong Road Caulfield East. Australia Telephone: +61 3 9903 9635 Fax: +61 3 9903 9581 Email: hub.edu.Student advisers Health and Wellbeing Hubs
Monash University Building 930. Australia Telephone: +61 3 9905 8311 Fax: +61 3 9905 5274 Email: scenquiries@adm. Campus Centre Wellington Road Clayton.au
Monash College and Monash University English Language Centre
Building 73. Victoria 3800.monash. Australia Telephone: +61 3 9902 6425 Fax: +61 3 9902 6975 Email: hub.edu.edu. Wellington Road Monash University Clayton.au
Monash University Building 3N.firstname.lastname@example.org
Building A. Room 102 Northways Road Churchill. Level 1 McMahons Road Frankston. Victoria 3052.au
Monash University Building B.email@example.com. Room G09 Clyde Road Berwick.