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THE

SUMMER TRAINING
PROJECT REPORT
ON

Market Analysis
of competitor
of HCL CDC
AT

SUBMITTED TO

Parul Institute Of
Management
For 2 Years Full Time Course of PGDM
POST GRADUATION DIPLOMA IN MANAGEMENT
2009 – 2011

PREPARED BY

MAYANK KUMAR PANCHORI


PGDM
Parul Arogya Seva Mandal
Parul Institute of Management Baroda

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Summer training is a necessary part in the

completion of the PGDM, which augments in us a professional

practical experience that is necessary before we have on to

the job. It inculcates a scenarios of working where we learn

the process of team efforts, systematic carrying out of the

transactions and communication skills.

First of all, I would like to pay my

Heartiest thanks to Mr. HARUN MALMALA Sir , Centrall Manager,for

HCL CDC for his great assistance to me in carrying forward of my

tasks. Without his essential guidance and cooperation, it wouldn’t

be possible for me to perform so well in the training and to pay

regards to all the staff coordinators who constantly supported me

in the working of my performance during summer training.

Mayank Kumar Panchori

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PGDM

INDEX

S. NO. Title Page No.


* CERTIFICATE
1 ACKNOWLEDGEMENT 2-3
2 EXECUTIVE SUMMERY 5-6
3 COMPANY PROFILE 7-9
4 BOARD OF DIRECTORS 10-11
5 KEY POLICIES 12-14
6 PRODUCTS 15-22
7 HUMAN RESOURCE 23-25
8 GLOBAL PRESENCE 26-28
9 NETWORK DISTRIBUTIONS 29-30
10 CONSUMER BEHAVIOUR OF HERO 31-33
HONDA
11 RESEARCH METHODOLOGY 34-44
12 SWOT ANALYSIS 45-47
13 SUGGESTIONS 48-49
14 CONCLUSION 50-51

15 BIBILOGRAPHY 52-54
16 QUESTIONNARY 55-58

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HCL Infosystems, India's premier information enabling and integration company, has
received the ISO 9001:2000 certification specifies requirements for a quality management
system where an organization needs to demonstrate its ability to consistently provide product
and services that meets customer and applicable regulatory requirements. ISO 9001:2000 also
aims to enhance customer satisfaction through the effective application of the system,
including processes for continual improvement of the system and the assurance of conformity
to customer and applicable regulatory requirements.

The menu of HCL Insys global services broadly covers IT consulting and professional
services in the area of vertical applications, technology integration, ERP implementation and
software development. This also includes a complete portfolio of systems and network
services for development. This also includes a complete portfolio of systems and network
services for Facilities Management, Helpdesks, Sysytems Supports and network and Internet
Implementation.

HCL Insys’global customers include Samsung, Government of Singapore, and AMAL


insurance Jurong Port in Singapore and Malaysian’s BSN commercial bank, SIA, DBS bank,
Maybank life assurance charted semiconductors.

HCL Insys’ chosen platform of total technology integration lends itself to some very
significant alliances with the global leaders. Among its partner are HP for high end
AISCE/UNIX services and workstation and HP Open view network management solution;
Intel for PC and PC server building blocks; Microsoft,novell and SCO AG solutions; Red
hat ;Linux; Samsung; Pivota for CRM solution and ORACLE Sybase and Informix for
RDBMS platform.

Today the company has aligned its operations into five entities that offer seamless linkages
for the customers seeking entry into the wired world through total the. ‘Integration solution
ands services’.

HCL Infosystems focuses on the ever-growing segment in Imaging, Telecom and


Communication products solutions and services. Now it has an exclusive sale and support
partnership with Toshiba Corporation, Japan, for sales and servicing of its imaging and
photocopier products. HCL Infosystems product portfolio covers a range of other office
automation and communication products through alliances with world leaders.

The Managed Network Service offerings for corporates include VPNs, ASP offerings, Co
Location/ hosting, CDNs, security, corporate internet telephony solutions, technical and

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consumer help desks, 24/7 Network Operations Centre monitoring and a host of value added
networking services. Consumer services include dialup PSTN/ISDN Internet access, Valufon
calling cards and VoIP telephony devices.

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COMPANY PROFILE

Introduction of HCL
HCLcdc Dominates the IT space as a leader 58000 gifted professionals, a colossal US $5.0
billion turnover an international presence in 19 countries, and most impotently, a deep-
rooted commitment to innovate makes it a true technology giant.
As the fountainhead of the most significant pursuit of human mind, HCL believes only a
leader can transform us into a leader HCLcdc. Is an initiative that enables individuals to be
benefit industry ready IT.

HCL launches HCLcdc centers

HCL Info systems Ltd, India's premier information enabling company announced its latest
initiative to create highly skilled IT professionals across the country. The company ventured
into the field of IT career development with an objective to meet the increasingdemandfor
skilled professionals from organizations across the country

HCLcdc provide specially designed courses in high-end Software, Hardware and Networking
integration to groom students into industry-ready professionals. The company already has
operational HCLcdc in six cities, namely Delhi, Noida, Pune, Coimbatore, Meerut, and Agra,
and the company plans to set up similar centers overseas as well .
“HCLcdc courses have been designed keeping in mind the specific needs of modern day
organizations. Our mission is to transform our students into industry-ready professionals who
are ready to take on enterprise-wide IT deployment and integration assignments from the day
one, without the need for any further training by their prospective employers,” said Head,
HCL Career Development Centre, STM Eswar
HCL is the largest IT Company in India that is focused exclusively on providing a
comprehensive range of ICT products, solutions and services to the customers in the domestic

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market. HCL is also the largest PC manufacturer in India. The company has the largest
support and service network in India with 3,000+ professionals, all of whom have been
trained by the company in system and networking integration.

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About HCL CDC
Introduction=
HCL Career Development Centre or CDC is an initiative that enables individuals to benefit
from HCL expertise in the space and become Industry ready IT professionals. HCL
dominates the IT space as a leader. 45,000 gifted professionals, a colossal US $4 Billion
turnover, an international presence in 17 countries, and most importantly a deep-rooted
commitment to innovate, makes it a true Technology Giant. HCL CDC career program
equips a student to meet emerging industry challenges with finesse and ease. Opportunities to
grow with HCL CDC are limitless, catapulting a student to high level controlling positions in
Mega Corporates. With top HCL professionals as the trainers, customised career programs,
hands on experience, state of art infrastructure and world class training program the student's
career graph is bound to follow a steep rise.

HCL CDCs provide specially designed courses in high-end software, hardware and
networking integration to groom students into industry-ready professionals. HCL CDCs also
offer placement support to all their students who excel in their academics and display a
remarkable performance during the course.

=>As the training arm of HCL Infosystems, HCL Career Development Centre (CDC) carries
forth a legacy of excellence spanning across more than three decades. HCL CDC is an
initiative that enables individuals and organisations to benefit from HCL's deep expertise in
the IT space.

Among the fastest growing IT education brands in India, HCL CDC offers a complete
spectrum of quality training programs on software, hardware, networking as well as global
certifications in association with leading IT organisations worldwide

Quality at HCL CDC


"We shall develop and Impart Industry relevant ICT Education to meet the requirement of
customers, Industry and society by continually updating technology content and improving
our processes"

Certification of quality standards

"In its pursuit of excellence", the company has developed a quality management system in
line with ISO 9001:2000 standards.

Business Excellence Initiatives

The organization follows a framework developed by EFQM (European Foundation for Quality Management).

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Organization policies and strategies are aligned with EFQM Model. The "Quest of Excellence" is taken as a
mission which drives the quality of Training Delivery and associated services.

Advantage of HCL CDC


At HCL CDC, we pride upon the fact that our training programs provide students with a
sustainable competitive edge that not only helps them secure the initial placement but rather
remains as an asset throughout t heir career span.

01 Learn industry nitty-gritty from Top HCL professionals


02 Customized and industry specific career program. Hands on experience
03 After HCL CDC certification leave behind your placement worries!

HCL CDC Advantage

HCL HeritEdge=>1; HCL CDC combines our heritage of excellence with cutting-edge
IT expertise across multiple IT domains.

ISO 9001:2000 Certification=>2; Our students share the benefit of ISO 9001:2000
certified training practices and procedures.Must have a attitude and be a self starter. The
right candidate will progress really fast within the organization.

Cutting-Edge Courseware=>3; Our courseware is designed and developed in


consultation with seasoned IT professionals and is continuously updated as per the changing
industry trends.

Global Alliances=>4; Through partnership with leading technology companies including


Microsoft, Oracle and Red Hat, HCL CDC conducts certification programs in software,
system and network administration offering you a distinct edge in the job market.

International Recognition=>5; All our training programs are backed by HCL?s


successful brand image that is well recognized all across the world.

Hands-on Training=> 6; We place major emphasis upon the application and practical
training aspect of IT training to make the students industry-ready from day one.

Widespread Network=>7; HCL CDC has set up premier IT Training centres across the
geography of India and the network is growing at a rapid pace with ambitious global
expansion plans on the anvil.

100% Placement Record=> 8; Our dedicated team of placement professionals offers


employment support through regular interface with the industry. CDC prides upon a 100%
placement record* with students having been placed in leading organisations in the IT/non-IT
space.

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.

How hcl cdc different between other institute?

Undergoing IT education in India has become quite customary. One can find numerous
number of IT institutes in the market. With the emerging trend of IT study in the country, IT
training centers have been mushrooming in India over the years. IT sector provides the most
advanced career option for various job seekers and expert and which is why IT education in
India has become an important study option for maximum number of students in the country.

As an IT aspirant, one has to choose the right IT institute of his choice and get enrolled there.
When it comes to a particular IT training institute a lot of questions come up upon students
minds. What bothers them particularly is whether they will avail of quality training program,
placement assistance, hands on training experience etc. HCL CDC as an IT training center
caters to all these queries of IT students. The training center has designed and developed a
unique IT study program for students who have a key interest in IT and computers.

HCL CDC has differentiated itself from other IT training institutes in India by imparting an
exceptional IT training program to its students. HCL CDC students hold a prestigious badge
as compared to other students from other IT training institutes. This is because HCL CDC
imparts IT study in a much technologically advanced mode. HCL CDC team keeps on
updating the latest technology content and tools so that its students avail of the best hands on
training experience during their training period.

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HCL CDC is one of the top computer institutes in India which provides the right and targeted
IT study programs to IT aspirants. After getting trained at HCL CDC it is not a tough task for
an individual to get a job in any IT or Non IT sector. The CDC also provides facilities for
placement assistance to its students. Those students with an exceptional skill or proficiency
get offer letters from various blue chip companies even before course completion.

HCL CDC believes in producing only the best IT professionals who can easily fit in any
high-ranked IT company. This is the reason why HCL CDCS has devised, designed and
developed the most relevant IT study program for its students. HCL CDC team also keeps
improving its process so that they suit and adapt well with the changing market scenario.

Through continuous efforts and meticulous methodologies HCL CDC has proven itself as one
of the most reputed IT training institutes in India which impart the most relevant IT training
to the burgeoning number of IT students in the country.

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Courses in hcl cdc

Hcl cdc manily three types of course are provide.


(1) Hardware
(2) Software
(3) DATA Base course
(4) Soft skill course

(1) Hardware Course= In hardware six types of course are provide to our
student.

Name of course=
(1) HCE+ (HCL CERTIFIED ENTERPRISE ENGINEER.
(2) HCNE (NETWORK ENGINEER)
(3) HCSA (SYSTEM ADMINISTRATOR)
(4) HCSP (SYSTEM PROFESSIONAL)
(5) HCTS (TECHNOLOGY SPECILIST)
(6) Basic Hardware MODULAR

Detail of course =

(1)HCE+ (HCL CERTIFIED ENTERPRISE ENGINEER)

In Today is IT scenario, there is a huge requirement of IT professionals with a firm grasp of


Hardware and Networking Concepts. With the role of an IT professional not restricted to one
technology alone, the industry requires one to have all-round knowledge of computer
hardware & networking concepts and technologies. The average salaries of such network
professionals which have done a complete course range to more than $90,000 per annum. The
course is a great value addition to the candidates who have completed their graduation in
Applied Sciences and Engineering, and IT field..

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Course Contents & Unique Features.

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCEE (known as HCE+). The various course contents are:

1. Basic Hardware and Server Technology


2. Advanced Networking and Security
3. System Engineering on Microsoft Technologies
4. Networking Technology & Devices
5. Linux Administration & Security
6. Service Desk Institute
7. Advanced Storage Technology.

Exit Profile

After completing the course the candidate can start his career as
1. Network Technician
2. System Executive
3. Network Administrator4. Support Engineer
5. Network Security Specialist
6. Storage Specialist
7. Junior Network Analyst.

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(2)HCNE (NETWORK ENGINEER)

With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of Computer Hardware and Networking
Concepts ranging to various Technologies. The average salaries of such network
professionals which have done a complete course range to more than $90,000 per annum.

The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals .

Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:

1. Basic Hardware and Server Technology


2. Advanced Networking and Security
3. System Engineering on Microsoft Technologies
4. Networking Technology & Devices
5. Linux Administration & Security
6. Notebook Technology.
7. Wireless Network Administration

Exit Profile
After completing the course the student is ready for a power packed job in Elite

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Companies as:
1. Network Technician
2. System Executive
3. Network Administrator
4. Support Engineer
5. Network Security Specialist
7. Storage Specialist
8. Junior Network Analyst.
(3)HCSA (SYSTEM ADMINISTRATOR)

With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.

The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals.

Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:

1. Basic Hardware and Server Technology


2. Advanced Networking and Security
3. System Engineering on Microsoft Technologies
4. Networking Technology & Devices
5. Linux Administration & Security
6. Notebook Technology.
7. Wireless Network Administration.

Exit Profile

After completing the course the student is ready for a power packed job in Elite
Companies as:

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1. Network Technician
2. System Executive
3. Network Administrator
4. Support Engineer
5. Network Security Specialist
7. Storage Specialist
8. Junior Network Analyst.

(4 HCSP (SYSTEM PROFESSIONAL)

With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies. The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.

The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals
.
Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:

1. Basic Hardware and Server Technology


2. Advanced Networking and Security
3. System Engineering on Microsoft Technologies
4. Networking Technology & Devices
5. Linux Administration & Security
6. Notebook Technology.
7. Wireless Network Administration
.
Exit Profile

After completing the course the student is ready for a power packed job in Elite
Companies as:
1. Network Technician
2. System Executive
3. Network Administrator
4. Support Engineer
5. Network Security Specialist
7. Storage Specialist
8. Junior Network Analyst.

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(5)HCTS (TECHNOLOGY SPECILIST)

HCTS stands for HCL Certified Technology Specialist.In Today's IT scenario, there is a huge
requirement of IT professionals with a firm grasp of Hardware and Networking Concepts.
With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of various Client and Server Operating Systems
and Internetworking Concepts. The average salaries of such network professionals which
have done a complete course range to more than $90,000 per annum. The course is a great
value addition to the candidates who have completed their graduation in Applied Sciences
and Engineering, and IT field and gives a boost to the career to the professionals who are
already working in the field of networking having an experience of 1 to 2 years.
Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCTS. The various course contents are:

1. System Engineering on Microsoft Technologies


2. Networking Technology & Devices
3. Linux Administration & Security

Exit Profile

After completing the course the candidate can start his career as:
1. System Executive
2. Network Administrator

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3. Support Engineer
4. Network Security Specialist
5. Junior Network Analyst
6. Junior System Analyst

Basic Modular
Five type of modular => (1) Basic Hardware
(2) CCNA
(3) MCSE
(4) RHCE
(5) Server Security

1. Basic Hardware =

In today's modern society, knowing how to use a computer has become a standard
criteria when looking for a job in developed countries so if you're not familiar with
computers you might want to consider computer hardware course to set you up in the
fast lane.

2. CCNA =

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Passing the CCNA test indicates knowledge of networking for small to big enterprises. It also
confirms the ability to work in small businesses or organizations whose networks have fewer
than 100 nodes.

3. MCSE =

MCSE stands for Microsoft certified system engineer. It is a specialization in the field of
information technology.

4 .RHCE =

For Linux, there is a high demand coming in from companies like Infosys and Wipro, HCL
and TCS, which are just a few companies to talk about.

5 .Server Security =

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Managed security services for dedicated servers include Cisco ASA hardware firewalls,
security patch managemen

2. SOFTWARE COURSES = In software four types of course are provide to hcl


cdc.

Name of course = 1. HCSE + (.NET TRACK)


2. HCSE + (JAVA TRACK)
3. HCSE + (ORACLE DBA TRACK)
4. HCSE + (ORACLE DEVELOPER TRACK)

Detil of course =

(1)HCSE + (.NET TRACK)

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of .NET software development. This training course provides students with hands on
experience using Visual Studio to create dynamic web applications with the ASP.NET 3.5
Framework using C#.NET. Training also includes the implementation of window based
application using VB.NET and it also includes the working with WPF, LINQ, WCF and
WWF. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(.NET Track) course to bridge the gap of this demand and supply.
Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee .NET Specialist

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1. Microsoft .NET 3.5 Framework
2. Implementation of Windows Based Application using VB.NET
3. LINQ with C# 3.0
4. WPF with C# 3.0
5. WCF with C# 3.0
6. WWF with C# 3.0
7. ASP.NET with C# 3.0

Exit Profile

1. Software Programmer
2. Software Developer

a. Web Developer
b. Window Developer
3. Software Architect
4. Database Administrator
5. Database Performance Analyzer/Optimizer

(2)HCSE + (JAVA TRACK)

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of JAVA software development. This training course provides students who are
interested in adding the Java programming language to their list of skills and for students who
are preparing for the Sun Certified Programmer for Java 2 Platform exam and who want to
develop enterprise applications that conform to the J2EE platform standards. The program is
geared towards training programmers specializing in the application of JavaServer Pages and
servlet technologies used to present Web services and dynamic Web content using Java 2
Platform, Enterprise Edition (J2EE technology). Taken into consideration HCL CDC has
design Hcl Certified Software Engineer (JAVA Track) course to bridge the gap of this
demand and supply .

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Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Java Specialist.
1. Fundamental of Java 1.6
2. JDBC
3. RMI
4. Servlet & JSP
5. EJB 2.0 6. Sturts

Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles.

1. Software Programmer
2. Software Developer
a. Web Developer
b. Window Developer
3. Software Architect

(3)HCSE + (ORACLE DBA TRACK)

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply.

Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Oracle Specialist.

Oracle 9i: DBA Track


1. Introduction to 9i/SQL
2. Oracle 9i Database Administration Fundamental I
3. Oracle 9i Database Administration Fundamental II
4. Oracle 9i Database Performance Tuning

Exit Profile

After completing the course the student is ready for a power packed job in IT market on

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following profiles.
1. Database Administrator
2. Database Performance Analyzer/Optimizer

(4)HCSE + (ORACLE DEVELOPER TRACK)

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply.
Course Contents & Unique Features

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Oracle Specialist.

Oracle 9i Forms Developer Track

1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application
Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles.

1. Oracle Developer to work with Oracle Forms & Reports


2. Database Performance Analyzer/Optimizer

Software modular course

Six types of modular =

1. .NET 2.0/ 3.0

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Implementing Windows Application Using VB.NET
(2 Months)-80 hrs

Dot Net Professional (4 Months)-160 hrs

Implementing Windows Application Using VB.NET (2 Months)-80 hrs

2.
JAVA 1.4 / 1.6

Complete Java 1.5 (4 Month) 160 hrs

Core Java 1.5 (2 Month ) 80 hrs

Advance Java 1.5 (2 Month) 80 hrs

3.

ORACLE 9i and 10g

Oracle DevelOper Track .

4.

C Language

C and C++ Programming (40 hrs)- 1 months

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5.

MS Office 2007

MS Office 2007 (80 hrs) -2 Month

(3) DATA BASE COURSE =

Four type of data base course =

1. RACLE 9i
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply
.
Course Contents & Unique Features

Oracle 9i: DBA Track


1. Introduction to 9i/SQL
2. Oracle 9i Database Administration Fundamental I
3. Oracle 9i Database Administration Fundamental II
4. Oracle 9i Database Performance Tuning

Oracle 9i Forms Developer Track

1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application
Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles
.
1. Database Administrator
2. Database Performance Analyzer/Optimizer

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2. ORACLE 10g UPGRADE

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Oracle 10g Upgrade course to
meeting requirement of companies those who are looking for upgrading Oracle 9i to Oracle
10g
.
Course Contents & Unique Features

1. Installation new feature support


2. Automatic Management
3. Managebility Infrastructure
4. System Resource Management
5. Backup andRecovery Enhancements
6. Improved VLDB Support

Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles.

1. Database Administrator for Oracle 10g


2. Database Performance Analyzer/Optimizer

3. SQL SERVER 2005

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with SQL Server 2005. Today, databases are an integral part
of every organization. Companies are looking to proficient manpower for same for on SQL
Server 2005. Taken into consideration HCL CDC has design modular course on SQL Server
2005 to bridge the gap of this demand and supply.

Course Contents & Unique Features

1. Introduction to Relational Database Management System


2. Querying and Managing Data Using SQL Server 2005
3. Administering Databases Using SQL Server 2005
4. Managed Programming in SQL Sever 2005
5. Implementing SQL Reporting techniques
6. Backup and restoration

Exit Profile

After completing the course the student is ready for a power packed job in IT market on

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following profiles.

1. SQL Database Administrator


2. Database Performance Analyzer/Optimizer

4. SQL SERVER 2008

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with SQL Server 2008. As SQL Server 2008 is recently
launched by Microsoft, market is finding difficulty in finding trained manpower this. Taken
into consideration HCL CDC has design modular course on SQL Server 2008 to bridge the
gap of this demand and supply.

Course Contents & Unique Features

1. Introduction to Relational Database Management System


2. Add-on features of SQL Server 2008
3. Querying and Managing Data Using SQL Server 2008
4. Administering Databases Using SQL Server 2008
5. Managed Programming in SQL Sever 2008
6. Implementing SQL Reporting techniques
7. Backup and restoration

Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles.

1. SQL Database Administrator


2. Database Performance Analyzer/Optimizer

(5) Other courses

1. SmartKidz

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The Smart Kidz Program, meticulously designed by innovative Experts, is an interactive,
multi-sensory, one-on-one learning process. The interaction between the child and the
facilitator (a parent, grandparent, older sibling, or interested adult) combines the science of
learning and computer technology. It opens an spectrum of learning experience gained by
exploring new horizons of technical assimilation of knowledge simply sailing through the
wave of sheer joy and thrill

 Vision of hcl cdc= To create industry ready professional.

 Mission of hcl cdc =To provide world class education and


services in order to enable our student to serve their student
better.

 Core values = 1.Nothing transform life like education


2.I shall honor all commitment
3. I shall be commitment to be quality,
innovation and growth.
4.Ishall be responsible corporate citizens

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Project title

Market analysis of
competitor of hcl cdc

Competitor = A business that provides similar products or services. The presence of


competitors in an industry drives down the price of goods and services because consumers
have more alternatives from which to choose if .

Competitor of HCL cdc


In domestic market hcl cdc have many competitors. Some small player
also have competition in IT education sector.

Competitor of hcl cdc = 1. Jetking


2.NIIT
3. IIHT
4. IIJT

31
5.Apteach

Competitors Analysis

JETKING
Introduction = Jetking India’s No.1 hardware & networking Institute, having a
presence in India since 1947. Having been the first institute for training students set up in
1990, Jetking has come a long way today with over 125 training centers, 2500 faculty
members, international academic partnerships and ISO 9001:2000 certification since 2003.
With an impressive training record of over 3,00,000 technical and non-technical students in
Top-notch national and international I.T. companies including IBM, HP, Zenith Computers
Ltd, Reliance, Samsung, Tata and Sify, Jetking is a market leader in Computer Hardware and
Networking training.

Jetking’s high quality, job-oriented courses coupled with its top-grade students, has earned it
the prestigious ISO 9000:2000 certification.

32
Infrastructure
Jetking firmly believes in the power of ‘Learning by Doing’ and thus ensures adequate and
latest infrastructure to support the courses it offers. At Jetking centers, all the computers are
equipped with top-of-the-line hardware and software. To maintain training quality, not more
than two students are assigned to a computer.

Each centre makes use of only licensed copies of software so that the operating system used
for training is flawless. For the CCNA Program, each student is provided with up-to- date
2600series and 1700 series routers.

For the MNA Program, we provide training on wireless networks using Cisco Aironet series
access points, bridges and wireless network adapters and also Linksys access points and
wireless adapters.

Quality infrastructure coupled with the latest technology and regular upgrades is a promise to
every student training at Jetking.

Milestones
At Jetking, we've evolved in tune with the changing face of technology. Throughout our 60
years in the business of Radio Manufacturing, Hardware and Networking technology, we've
successfully trained thousand of students to overcome failure for high-paying careers.

Here's a look at a few of the major milestones;

2008
Launched Heathkit Omnifirm
2007
Pike’s Peak Award for Implementation of Smartech, from the Bob Pike group, USA
2006
Diamond Jubilee
2005
Government of Maharashtra's “Maharashtra IT Manpower Development” Award
2003
75 centre landmark achieved Masters in Network Administration launched
1999
Becomes Microsoft Certified Solutions Provider and Technical Education centre
1990

33
Jetking School of Electronic Technology Launched
1986
Announced IPO
Introduced electronic entertainment products
1972
Introduced Asia 72, Fairchild and Wildcat transistors
1962
Pioneered “Do It Yourself” Electronic Kits in India
1947
A Leader is born

Philosophy
VISION

To provide economic independence to 10 million,


people in India and overseas.

MISSION

To become a world-class engine for employment generation through an efficient partnership


network.

VALUES

We believe in: Quality, Trust, Learning & Teaching, Innovation,


Self-motivation, and Equanimity.

CREDO

When I hear, I forget.


When I hear and See, I remember.
When I question and Discuss, I begin to understand.
When I go on 'to do’, I acquire Knowledge and Skills.
When I teach another, I master.
When I learn to be equanimous,
I am able to grow to my full potential.

34
Jetking Edge
Every student who passes out of Jetking, possesses the ‘It’ factor most organizations look for.
That’s an additional edge which many other institutes fail to pack into their courses. How
does Jetking provide that edge.

JETKING OTHERS JETKING EDGE


100% job guarantee No clear guarantees Assured suitable job on course
completion
Centralized student Placement No organised placement Assured placement for all
process facility students.
Faculty trained & certified by Non-certified faculties Internationally benchmarked
Jetking corporate training centre teaching methodology
Unique Smartlab Plus teaching Traditional, one- Ease of learning for nontechnical
methodologyUnique Smartlab dimensional teaching students, ensures higher level of
Plus teaching methodology retention
English Speaking and Personality Little or no English Enhance your confidence. Better
Development. De-stressing via Speaking and Personality jobs & higher salary prospects.
Yoga Development. No Yoga The more you relax; the more
you learn
In-depth coverage of basic and Superficial coverage Strong foundation
digital electronics & micro-
processors
Simulated hands-on practice and No hands-on practice or Better exposure through real life
Computer Based Training (CBT) CBT examples
through video splitters
Use of Omnifirm from Heathkit No such facility Better practical training to
for fault simulation enhance troubleshooting skills
Country wide network Mostly local players A well established and nationally
recognised institution
ISO certified and Winner of Some are certified some Third party certification;
Maharashtra IT Award are non-certified consistency in teaching
methodology
Celebrating 60 years of existence Newcomers Strong industry leadership,
advantage in placement

Franchise
Jetking is India's No. 1 Computer Hardware and Networking Training Institute – a pioneer in
Hardware and Networking Education with 62 years of combined experience in the
Electronics and IT industry.

Jetking has established more than 125 operational centers and 3500 faculties across the
country and has trained over 4,00,000 students who have moved on to carve a successful
career for themselves.

It was felicitated with the “Best Franchisor” award for the year 2007-08. It was also honoured
with ‘The Hall of Fame Franchisee Award’ for the year 2006 for excellence in Franchising
and Business. Further, it’s been ranked fourth in the list of 26 Hot Franchisees as per Outlook

35
Money magazine. The company has also been awarded ‘The Maharashtra IT Award’ for a
key role in Manpower activities in the year 2006-07.

Today, Jetking has grown from a Rs 8 crore to a Rs 200 crore company. Despite the down
turn in the market, Jetking has grown by 40 %. Besides catering to its retail walk-in clients, it
also initiates tie-ups with colleges and IT companies to derive value.

Award/ Achieve
What started out as a young man's dream, has transpired into a giant business that educates
and empowers India’s youth, with presence across the country.

Mr.Suresh Bharwani’s pioneering spirit and far reaching vision has earned him several
accolades.

Since 2004, Jetking has been consistently ranked as the leading Computer Hardware and
Training institute by Dataquest magazine, one of India's leading IT publications.

In 2005, Mr.Bharwani received the "Maharashtra IT manpower Development Award"


(second position) from the Government of Maharashtra.

Jetking Infotrain Limited was also awarded the "Hall of Fame" award in 2006. This award
was conferred on Jetking for its ground-breaking efforts in the franchising world by
Franchising India Holding Ltd. that went on to applaud his efforts in 2007 as well with the
"Best Franchiser Award".

In 2006-07, Jetking celebrated its Diamond Jubilee - 60 years of excellence in the India’s
electronics and IT industry

He was also awarded the "Pike's Peak Award" in 2007 by the Bob Pike Group, an
international performance solutions organization that pioneered Creative Training Techniques
to deliver technical training in a fun, faster and easier way.

Then followed the Udaan Samman-2008 by the Navbharat Times group for pioneering the
trend of vocational training in India.

One of Mr.Bharwani’s proudest moments came when he was applauded for his contribution
in the area of Corporate Social Responsibility in 2008, by Rambhau Mhalgi Prabodhini.

Over the years, countless students have imbibed the Jetking philosophy of success and hard
work and have gone on to make a name for themselves in the Indian software industry.

CORPORATE SOCIAL RESPONSIBILITY (csr)


Empowering the Youth

36
C.K. Prahalad -Extract from "Fortune at the Bottom of the Pyramid"
If we stop thinking of the poor as victims or as a burden and start recognizing them as
resilient, creative entrepreneurs and value-conscious consumer, a whole new world of
opportunity will open up. What is needed is a better approach to help the poor: an approach
that involves partnering with them to innovate and achieve sustainable win-win scenarios
where the poor are actively engaged and, at the same time, the companies providing products
and services to them profit, too.

Empowering the Girl Student

A great believer in the equality of the sexes and independence of


women, Jetking awards a 25 percent fee discount to all girl
students, enabling them to carve out a successful career and to
lead an independent life.

Empowering the Underprivileged

Jetking has also been actively involved in spreading computer literacy amongst the masses.
The Gordhandas P. Bharwani Computer Centers set up by the company are testimony to this
effort. These centers provide computer training to students who come from underprivileged
families and cannot afford the same. Jetking's six operational centers impart computer
literacy to these youngsters at a minimal fee of Rs.100/-per month. Each center has six
computers. Thus, 12 students get trained in batches of 2 for an hour each day. In a day six
slots are operational. Thus 432 students get trained in computer usage, daily.

LETTER OF APPRECIATION FROM THE RURAL HOMOEOPATHIC HOSPITAL

Dear Mr.Bharwani,

We are happy to inform you that the 30 computers donated by Jetking to Dr ML Dhawale
Memorial Trust have proved extremely useful for clinical, academic as well as administrative
activities being carried out at Rural Homoeopathic Hospital, Palghar. We have set up the
Gordhandas P Bharwani Computer department with the help of these computers.

We have installed 4 different homoeopathic software’s in our OPDS (HOMPATH, CARA,


Radar & Organon'96). This allows quick referencing of Homoeopathic repertoires and
shortens time taken for prescriptions.

Courses

37
Jetking Certified Hardware and Networking Professional. [15 months]

These course modules in Hardware and Networking provide a good foundation to


undergraduates and graduates. The modules teach students fundamentals of electronics and
basic application like Microsoft Word, Microsoft Excel, Microsoft PowerPoint and go up to
MS Windows Server 2008, Linux and CCNA so that you can deal with the latest in computer
technology.

1. Modular
Certificate in Basic Electronics & Office Tools

Duration
170 hours (14 weeks)
This module provides the basic foundation for students with no technical knowledge and strengthens the
fundamentals of students coming from technical backgrounds.

ANALOG

• Soldering
• Using Multimeter and Trainer Kit
• Current and Voltage
• Resistors and its connections
• Ohm's Law
• Voltage Rise and Voltage Drop
• Inductor and Capacitor
• Using Oscilloscope
• Transformer
• Semiconductor
• PN Junction Diode

38
• Half wave and Full wave Rectifier
• Bridge Rectifier
• Transistor
• Power Supply - Introduction to SMPS

DIGITAL

• Number System and its conversion


• Logic Gates
• Half Adder and Half Subtractor
• Multiplexer and Demultiplexer
• Encoder and Decoder
• SR Flip – Flop
• D Flip Flop
• JK Flip Flop
• Multivibrator

MICROPROCESSOR

• Computer Organization and Architecture


• Introduction to Microprocessor
• Pentium Processor
• Site Preparation and Environmental Issues

APPLICATION

• MS office Installation
• Configuring Mail Account in Mcrosoft Outlook
• Familiarizing with Mcrosoft word
• Mail Merge
• Familiarizing with Microsoft Excel
• Working with Formula, Functions and Charts
• Pivot Table and Pivot chart
• Working with Microsoft Powerpoint
• Preparing Presentation
• Project on Powerpoint

ENGLISH SPEAKING AND PERSONALITY DEVELOPMENT

Ice Breaking Session and Introduction to Personality


Development and English Speaking

• Names
• Sentences
• Translation (Food/Eating)
• Nouns
• Pronouns
• Articles
• Tenses
• Interpersonal Skills

39
• English Test
• Paragraph Reading
• Confusing Words
• Translation (Weather)
• Modals
• Preposition
• Active Passive Voice

Yoga: 10 minutes of Asanas, Pranayam or Meditation every day.

2 . Modular

Certificate in Computer Hardware

Duration
170 hours (14 weeks)
This module trains the student in the fundamentals of the operating system and PC hardware,
including assembling, fault tracking and support.

PC HARDWARE SUPPORT SKILLS

• Fundamentals of PC
• Microprocessor (Intel and AMD) and its Troubleshooting
• Memory (DDRRAM, RDRAM, SDRAM) and its Troubleshooting
• Motherboard (Intel, Gigabyte, Asus and MSI) and its Troubleshooting
• Power Supply and its Troubleshooting
• Hard Disk Drives (IDE and SATA)
• CD ROM / CD Writer and its Troubleshooting
• DVD Drives / Combo Drives and its Troubleshooting
• I/O Ports and Devices
• Keyboard and Mouse
• Installation and Troubleshooting of Modems
• Installation and Troubleshooting of Scanners
• SCSI Drives
• Monitor
• Printer (DMP , DeskJet and Laserjet)
• Laptop Troubleshooting
• Configuring and Troubleshooting BIOS / CMOS Settings
• PC Assembling and Disassembling
• PC Maintenance and Troubleshooting

OPERATING SYSTEM SUPPORT SKILLS


(Windows Vista)

• Operating System Basics


• Introduction And Configuration of MS-DOS
• Installation of Windows XP Professional

40
• Installation and Migration of Windows Vista
• Configuring Windows Vista Desktop and Display Settings
• Managing Multiple Monitor Settings
• Configuring Sidebar, Gadgets and Tablet PC
• Configuring Power Options
• Working with User accounts and Password
• Parental Control, User Privileges and Local Security Policies
• Hardware Device Driver Installation and Troubleshooting
• Setting up a Network Connection
• Troubleshooting TCP / IP Problems
• Configuring Windows Firewall with Advanced Security

• Working with Antivirus and Windows Defender


• Configuring IE7, Pop-up blocker, IE security and privacy options
• Managing cookies and Internet Security Zones
• Phishing filter
• Working on Remote Assistance and Remote Desktop
• Configuring Windows Mail, Windows Calendar and Contact
• Managing files and folders
• Managing offline and encrypted files
• Working on NTFS permission and shared permission
• Installing and managing Local and Network printer
• Backup and Restore
• Disk and Storage Management
• Check Disk, Defragmentation and Disk Cleanup
• Optimizing system Performance
• Configuring Ready boost and Startup Program
• Using advanced boot option
• Restoring stability with system restore
• Managing services
• Working with Registry
• Antivirus Software Installation and Configuration
• Disk manager
• System Utilities & Partition Magic
• Installing Driver

ENGLISH SPEAKING AND PERSONALITY DEVELOPMENT

• English Test
• Application Writing
• Degree of Comparison
• Words, Meaning & Sentences
• Translation (Law)
• Self Introduction & Handshake
• General Conversation
• Etiquette
• General Sentences

Yoga: 10 minutes of Asanas, Pranayam or Meditation every day.

41
3. MODULAR

Certifified Miscrosoft Windows Server 2008 Technician

Duration
170 hours (14 weeks)
This module covers all the essentials in the rapidly growing field of Computer Networking
with an in-depth exposure to Microsoft Windows Server 2008.

NETWORKING ESSENTIALS

• Overview of Networking
• Overview of Networking Components
• Network Hardware
• Transmission Media
• LAN Topologies
• Installing Structured Cabling
• Networking technologies
• 802 Standards
• Media Access
• Ethernet
• Other Network Architectures
• Network Protocols
• Switches and Bridges
• Internetwork Connectivity Devices
• TCP/IP Services and Application
• IP Addresses
• DHCP and Automatic IP Configuration
• Host Names and FQDNs
• Server (NetBIOS) Name Resolution TCP/IP Service
• Client – Server Communication Layers
• Network Server
• Client/Server Systems
• WANs and Remote Connectivity
• NOS and working on Internet
• Introduction to WAN Technologies
• Advanced WAN Technologies
• Remote Connectivity
• Network Security
• Testing and Troubleshooting Networks
• Network Performance and Monitoring
• Wireless Networking

MICROSOFT WINDOWS SERVER 2008 TECHNICIAN

• Introduction to Windows Server 2008


• Deployment of Windows Server 2008

42
• User & Group Management
• Storage Management
• TCP/IP and IPv4 network management
• Understanding NetBIOS, WINS, and NetBT
• Configuring DNS and DHCP servers
• Security Management
• Implementing Volumes Shadow Copy
• Controlling Windows with MMC
• Controlling Windows with CLI
• Controlling Windows with the Registry.
• Controlling Windows Group Policy
• Windows Server Virtualization
• Active Directory Domain Services
• Active Directory Certificate Services
• Terminal Services Enhancements clustering Enhancements
• Implementing and Troubleshooting NAP
• IIS 7.0 Enhancement
• Implementing Active Directory Services
• Planning and implementing an OU Structure
• Restoring active Directory

ENGLISH SPEAKING AND PERSONALITY DEVELOPMENT

• General Sentences
• Writing an Impressive Resume
• English Test
• News Paper Reading
• Important Interview Questions
• Business Process Outsourcing
• Company Research
• Mock Interview
• Role Plays

Yoga: 10 minutes of Asanas, Pranayam or Meditation every day

4. Modular

Certified Network Administrator

Duration
210 hours (16 weeks)
This is the final module wherein the students get advanced training in key technologies such
as Linux and Cisco.

LINUX (RED HAT)

• Overview of Linux

43
• Installation of Linux
• Linux Advanced File System Management
• Bash Shell
• Standard I/O and Pipes
• String Processing
• Vim Advanced Text Editor
• Bash Shell Scripting
• Mailing and Basic Networking
• Configuration and Installation of Hardware devices
• Linux File security
• Network Configuration
• RED Hat Package Manager
• Kernel Services and Configuration
• System Monitoring

CCNA

• Internetworking Concept Overview


• Inetnetworking with TCP/IP
• Assembling and Cabling Cisco Devices
• Router Fundamentals
• Basic Router Configuration
• IP Routing
• Overview of VLSM
• OSPF Configuration
• PPP Communication
• Basic IP Traffic management with Access Lists
• Establishing Frame relay PVC connection
• Managing Network Environment
• Catalyst 2900 Switch Operation
• Virtual LAN (IPSEC and SSL)
• VPN
• Wireless LAN
• IPV6

FINISHING SCHOOL PROGRAM

• Managing Windows updates, services pack and patches


• Managing Antivirus solution
• Installation of Adware and Stinger utilities
• Configuration of mail using Microsoft Outlook and Outlook Express, Repairing PST
files
• Recovering Password
• Exporting and importing Calendar, Contacts and PST files
• Watch Guard UTM appliance

Yoga: 10 minutes of Asanas, Pranayam or Meditation every day.

44
Financial result
FINANCIAL RESULTS
Title Date
Half Year Report 09-10 30/10/2009

Quater-end Result December 2007 2008/04/04


1st Quarter Published Report 13/09/2008

Financial results 0309 10/07/2009


Code Of conduct 05/06/2009

Financial Statement Year End 31st March 2008 04/07/2008


Financial Statement Year End 31st March 2010 03/06/2010

45
ACADEMIC PARTNERS

46
47
48
49
50
51
52
53
Network distribution of HCL CDC

54
55
RESEARCH METHODOLOGY

RESEARCH PROBLEM
• HCL Corporate selling and feedback and market share of HCL and compared
to other IT companies.

• The business of HCL and the company through its researchers wants to know
the potential in order to expand and retain its market share.

RESEARCH DESIGN
• Determined the Information Sources: The researcher gathered data through
secondary sources.

• PRIMARY DATA is collected through questionnaire, search and research


through place where today's computer has been mostly used.

• SECONDARY DATA is being search sites like magazines, newspapers, journals,


websites and the data has been collected through other approaches.

DATA COLLECTION
The researcher collected information through the official websites, magazines and
journals.
DEVELOPED THE RESEARCH FRAME:
This included deciding upon various aspects for the project on which the entire research
is based. The research frame included:

NATURE OF STUDY
The project on which the researcher worked is descriptive and inferential in nature.
DATA SOURCE:

The researcher took the help of both primary as well as secondary sources. Secondary
sources being interaction with various IT people of the selected and has been chosen for
the research by the researcher. Secondary sources being the internet as the medium and
the official sites of the companies of IT sectors and corporate selling and feedback of
HCL.

56
INSTRUMENT USED

The researcher for the research used a Questionnaire cum Schedule for market research
for both the segments horizontal and vertical. The Questionnaire was prepared by the
researcher and Schedule was provided by the company in which the researcher did its
research report.

SAMPLE SIZE
Sample size for the research is fixed. It counts to 100.. That is the HCL companies and
corporate selling and feed of HCL in comparison between other IT sector.
.

FINDINGS

Data reduction Graphical representation


Q. Technical and Non technical students .

Students

200
150
100
50
0
Technical Non technical
Students 80 200

57
Q.1 Rate the following institutes in order of
your preference. (1 being the most liked.
Institutes

80
70
60
50
40
30
20
10
0
The above
GT
Students
80 graph
NIIT
60 shows
IIJT
35 that60 29%
JETKING
of students prefer GT
HC45
Lcdc

as
compared to 21% of GETKING, 21% of NIIT, 13% of IIJT and 16
% of HCLcdc.
Q.2 Rate HCLcdc training quality and other institutes you like
on following parameters.
. Quality -- HCLcdc v/s Other IT institutes.

HCLcdcFeadback
Very good Good
11% Average Poor
28%
25%

36%

Other ITinstutits
Verygood Good Average Poor

25% 11%

28%

36%
58
In the above graph, 28% students as against the 11% students,
think that quality of HCLcdc is very good as compared to
other IT institutes.
B. past experience -- HCLcdc v/s Other IT
institutes.

HCLcdcFeadback
Very good Good Average Poor
7%

21% 43%

29%

Other IT instutits
Very good Good Average Poor
11%

36%
28%

25%
59
The past experience of 43% students with HCLcdc has been
very good. Their experience was on the basis of low price and
high quality products offered by HCLcdc.

Q.4 I am satisfied with the price I pay fSSSSSor training and


the quality I am getting from HCLcdc
s

HCLcdc Feedback
Agree Neither agree not disagree Disagree

As per the research, 53% students are satisfied with the price
and the quality they are getting from HCLcdc center.

Training required by students

60
Software
3%

basic computer
Hardware
25%
29%

Networking
43%

61
60

50

Jobassurance
40
Jobassistance

30 GoodQuality
traing
affordable
20

10

62
Strategy

63
A marketing strategy is a process that can allow an
organization to concentrate its (always limited) resources on
the greatest opportunities to increase sales and achieve a
sustainable competitive advantage.
A marketing strategy is most effective when it is an integral
component of corporate strategy, defining how the
organization will engage customers, prospects and
competitors in the market arena for success. It is partially
derived from broader corporate strategies, corporate missions,
and corporate goals. They should flow from the firm's mission
statement. They are also influenced by a range of micro
environmental factors.

64
65
SUGGESTION

Following are the recommendations useful for HCL CDC:

1. The company needs to open some new branches for reaching our services
to every segment.

2. Requires maintaining its success growth rate in future as competition is


becoming more stiff and cutthroat.

3. They need to establish a well equipped library.

4. Cut the cost of course.

5. Increase the promotional activity.

6. Increase the staff.

7. Management must be flexible and must have better coordination and


future.

8.

66
67
The objective of this phase to include all the facts and
findings and our suggestion from which company can increase
its sale and came to know strategies about their competatior.
And most of the institutes use branding for their product so
HCL should has branding in local market as well in national
market .HCL should also provide short term courses with their
networking and other program.

68
69
Following sources have been undertaken while competing summer training,
here is a glimpse:

WEB: -

REFERENCES:

I used different sources for completing this project mostly I took a


very good help from Internet and I also use our collage library and
books amiable in market.

I took information from different sites and they are:

• http://www.google.co.in/
• http://www.HCLcdc.in/
• http://en.wikipedia.org
http://www.iupindia.org/ (etc)
MAGAZINES & PUBLICATIONS:

70
1. Business World

2. India Today

3. Outlook

71
72
A Questionnaire which was prepared as per the market survey requirement
essential in the course of summer training titling “To understand consumer
behavior and Marketing Analysis” is as under:

Name of the correspondent: -


Mr./Mrs./Ms.__________________________________

Address: -
__________________________________________________________

Contact No.: _______________________________

Q.1 Technical and Non technical students .

Technical student Nontechnical


student

Q.2Rate the following institutes in order of your


preference. (1 being the most liked)
• Hcl cdc
• Jetking
• Niit

• Iiht

• Aptech

Q. 3 Rate HCLcdc training quality and other institutes you


like on following parameters.
Quality -- HCLcdc v/s Other IT institutes.
• Very good

73
• Good
• Average
• Poor

B. past experience -- HCLcdc v/s Other IT institutes.


• Very good
• Good
• Average
• Poor

Q.4 I am satisfied with the price I pay feesor training and the
quality I am getting from HCLcdc?
• Agree
• Neither agree or disagree
• Disagree
• Neither agree nor disagree

Q.5 if you should choose hcl cdc course which element you consider those

indicate below for your future benefits?

• Job assurance

• Job assistance

• Good quality training

• Affordable

Q.6 If you choose HCL cdc course, why HCL cdc?

a) Cheaper than other

74
b) More qualitiable than other

c) Easy Grab in everywhere

d) None of above

Q.7According to you how long old are you aware with name of HCL
CDC?

> 10 yrs 

> 5 yrs 

> 1 yrs 

> I don’t know 

Q.8 From which of the following company you take admission?

Hcl cdc 

Jetking 

Niit 

Aptech 

Other  , Please mention

Q.9 you can see HCL cdc give you better future? YES/NO.

Q.10 Do you suggest what improvement you would like to be in HCL CDC

75
We would like to be associated with you Thanking you for you
cooperation!

76