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SpeedTouch180

IEEE802.11g Wireless Access Point

Setup and Users Guide

Release R1.0

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SpeedTouch
180

Setup and Users Guide


Release R1.0

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Status v2.0
Reference E-DOC-CTC-20040401-0003
Short Title Setup and Users Guide ST180 R1.0
Copyright 2004 THOMSON. All rights reserved. Passing on, and copying of this document, use and
communication of its contents is not permitted without written authorization from
THOMSON. The content of this document is furnished for informational use only, may be
subject to change without notice, and should not be construed as a commitment by
THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies
that may appear in this document.

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Contents

1 SpeedTouch180 Installation ...................................... 5


1.1 About the SpeedTouch180 ............................................................................. 6

1.2 SpeedTouch180 Installation............................................................................ 8

1.3 SpeedTouch180 Configuration ....................................................................... 9

1.3.1 The SpeedTouch180 as Access Point.................................................................................... 11


1.3.2 The SpeedTouch180 as Wireless Client .............................................................................. 12
1.3.3 The SpeedTouch180 as Wireless Repeater......................................................................... 13

2 SpeedTouch180 Web Interface .............................. 15


2.1 System Links....................................................................................................... 17

2.2 LAN Links ........................................................................................................... 19

2.3 Wireless Links .................................................................................................... 20

2.3.1 Basic Setting ..................................................................................................................................... 21


2.3.2 WEP Configuration ........................................................................................................................ 23
2.3.3 WPA Configuration ....................................................................................................................... 25
2.3.4 Client List ......................................................................................................................................... 27
2.3.5 Connection Control ...................................................................................................................... 28
2.3.6 Repeater Settings............................................................................................................................ 29

2.4 Tools Links.......................................................................................................... 30

3 Support .......................................................................... 33
3.1 Troubleshooting ................................................................................................. 34

3.2 SpeedTouch180 Default Configuration ....................................................... 36

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1 SpeedTouch180 Installation

Introduction The SpeedTouch180 is an IEEE 802.11b/g Wireless LAN Access Point with switchable
repeater mode and Ethernet client mode. It provides transparent, wireless high-speed
data communications between the wired LAN (and/or within the wireless network) and
fixed, portable or mobile devices equipped with an 802.11b/g wireless adapter
employing the same radio modulation.

Contents This Setup and Users Guide will assist you in getting acquainted with the Speed-
Touch180 Wireless LAN Access Point and in getting connected to a wireless
network.

Safety instructions Before connecting the SpeedTouch, please read the SpeedTouch180 Quick Installa-
tion Guide and Safety Instructions.

Documentation and The SpeedTouch products continue to evolve as extra and new functionalities are
software updates made available.
For more information on the latest technological innovations, software updates, and
documents please visit the SpeedTouch web site at:
www.speedtouch.com

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1 SpeedTouch180 Installation

1.1 About the SpeedTouch180

Package Contents After unpacking the SpeedTouch180 box, check the contents to be sure you have
received the following components:
SpeedTouch180 Wireless LAN Access Point
Power adapter
Ethernet cable
SpeedTouch180 Setup CD-ROM
Quick Installation Guide
Safety Instructions and Regulatory Information
Please inform your dealer, if there are any incorrect, missing, or damaged parts. If
possible, retain the carton, including the original packing materials in case there is a
need to return the product.

The SpeedTouch
A

B C D

A Antenna C LAN indicator

B WLAN indicator D Power indicator

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LED Indicators

Indicator Description

Name State

WLAN Green Connection has been established.

Flashing The WLAN port is sending or receiving data.

Off Wireless feature has been disabled from the user interface.
The Enable Wireless Networking check box has been de-
selected.

LAN Green The connection is established at 100 Mbps.

Yellow The connection is established at 10 Mbps.

Flashing The indicated LAN port is sending or receiving data.

Off There is no link on the port.

Power Green The SpeedTouch is receiving power.

Flashing Device is booting.

Off Power off or failure.

Back panel layout

A B

Item Description

A Power Inlet

B Fast Ethernet port (RJ-45). Connect device (such as a computer, hub or


switch) on your local area network to this port.

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1 SpeedTouch180 Installation

1.2 SpeedTouch180 Installation

Before you start Before installing the SpeedTouch, verify that you have all the items listed under the
Package Contents list. If any of the items are missing or damaged, contact your local
distributor. Also be sure that you have all the necessary cabling before installing the
wireless gateway.

Connect the Always check first whether the power supply adapter provided is suitable for the local
power supply power specifications. Contact your Service Provider in case of any doubt.
The power inlet on the SpeedTouch is marked Power.
Plug the adapter's coaxial jack into the SpeedTouch's power inlet and plug the power
supply into a power socket outlet.

Connect your Connect the SpeedTouch to your computer using the Ethernet cable provided with
computer your SpeedTouch180.
Note At the end of the installation you may be asked to reconnect your device.

SpeedTouch180 To configure the SpeedTouch180 according to the specific needs of your network,
configuration see 1.3 SpeedTouch180 Configuration on page 9.

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1.3 SpeedTouch180 Configuration

Preconditions Make sure that:


The SpeedTouch is in its default configuration state.
Note For more information, see 3.2 SpeedTouch180 Default Configura-
tion on page 36.
The SpeedTouch and your computer share the same IP subnet (10.0.0.0/24).
By default the SpeedTouch180 has a local IP address 10.0.0.140. To be able to
access the web pages, your computer needs to be configured with an IP address in
the same subnet, e.g. 10.0.0.1.
Note To configure your computer with an IP address, please consult the
Operating Systems Help.
Your web browser is not using a proxy server and the SpeedTouch IP address is
not submitted to a proxy server.
Note For more information on how to disable your web browser's proxying,
please consult the web browser's Help.
Javascript is enabled on your web browser.

Configuration examples The SpeedTouch180 allows you to:


Create a wireless access point for your network or Internet gateway (e.g. a
SpeedTouch DSL Router):

For more information, see 1.3.1 The SpeedTouch180 as Access Point on


page 11.
Associate the SpeedTouch180 with an Access Point (e.g. a SpeedTouch580).

SpeedTouch180 SpeedTouch580

For more information, see 1.3.2 The SpeedTouch180 as Wireless Client on


page 12.

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Extend the range of an existing Access Point (e.g. a SpeedTouch580) by means


of an additional Access Point:

SpeedTouch180 SpeedTouch580

For more information see, 1.3.1 The SpeedTouch180 as Access Point on


page 11.
Extend the range of an existing Access Point (e.g. a WDS-enabled
SpeedTouch580) by means of a wireless repeater:

WDS Link

SpeedTouch180 SpeedTouch580

Note The Access Point must support WDS.


For more information, see 1.3.3 The SpeedTouch180 as Wireless Repeater
on page 13.
Note If at any time the SpeedTouch180 becomes unresponsive, it may be neces-
sary to perform a reset to factory defaults.
For more information, see Reset to default configuration on page 36.

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1 SpeedTouch180 Installation

1.3.1 The SpeedTouch180 as Access Point

SpeedTouch180 Proceed as follows:


configuration
1 Open your web browser and go to http://10.0.0.140.
2 Enter admin in the Password box and click LOGIN to access the management
interface.
3 On the System menu, click Operating Mode.
4 Select Access Point and click Apply.
5 Your SpeedTouch180 restarts.

Wireless settings Once the SpeedTouch has restarted, continue with the configuration of your wireless
configuration settings:
1 If needed, open your web browser and go to http://10.0.0.140.
2 Enter your password and click LOGIN to access the management interface.
Note The default password is admin.
3 On the Wireless menu, configure following settings:
Basic Settings
WEP Configuration
WPA Configuration
For more information, see 2.3 Wireless Links on page 20.
Note In case you want to use the SpeedTouch180 to extend the range of
an existing Access Point, make sure the wireless settings from the
SpeedTouch180 and your existing Access Point correspond.
4 On the LAN menu, click LAN Settings.
5 Configure your SpeedTouch180 with a static IP address in the range of your
network and click Apply.
Note From now on the SpeedTouch will be accessible at this address.

Wireless network If you want to:


configuration
Create a wireless access point for your network or Internet gateway:
1 Configure your Wireless clients with the same wireless settings.
2 Disconnect the Ethernet cable from your computer and connect it to your
Ethernet network or Internet Gateway.
Extend the range of an existing Access Point, disconnect the Ethernet cable from
your computer and connect it to your existing Access Point.

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1.3.2 The SpeedTouch180 as Wireless Client

Operation mode Proceed as follows:


selection
1 Open your web browser and go to http://10.0.0.140.
2 Enter admin in the Password box and click LOGIN to access the management
interface.
3 On the System menu, click Operating Mode.
4 Select Client Bridge (Infrastructure) and click Apply.
5 Your SpeedTouch180 restarts.

Wireless settings Once your SpeedTouch has restarted, configure your SpeedTouch180 with the
configuration appropriate wireless settings:
1 If needed, open your web browser and go to http://10.0.0.140.
2 Enter admin in the Password box and click LOGIN to access the management
interface.
3 On the Wireless menu, click Basic Settings.
4 Configure the SpeedTouch180 with the same SSID as your Access Point and
click Apply.
5 On the Wireless menu, click WEP Configuration
6 Configure the SpeedTouch180 with the same WEP key as your Access Point
and click Apply.
Note WPA is not available in this mode.

Network configuration To complete the configuration:


1 Configure your Ethernet interface for obtaining an IP configuration dynamically.
Note For more information, please consult the Operating Systems Help.
2 If needed, connect the SpeedTouch to your computer or gaming device using
the Ethernet cable provided with your SpeedTouch180.

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1.3.3 The SpeedTouch180 as Wireless Repeater

Introduction Repeaters extend the coverage area of your wireless LAN, however bear in mind that
throughput is reduced for wireless clients that are connected through the repeater.
The SpeedTouch180 can support up to a maximum of four devices in this mode. The
user will be prompted if this number is exceeded.

Operating mode Proceed as follows:


selection 1 Open your web browser and go to http://10.0.0.140.
2 Enter admin in the Password box and click LOGIN to access the management
interface.
3 On the System menu, click Operating Mode.
4 Select Repeater and click Apply.
5 Your SpeedTouch180 restarts.

Wireless security Once your SpeedTouch has restarted, configure your SpeedTouch180 with the
configuration appropriate wireless settings:
1 If needed, open your web browser and go to http://10.0.0.140.
2 Enter admin in the Password box and click LOGIN to access the management
interface.
3 On the Wireless menu, click Basic Setting.
4 Configure the SpeedTouch180 with the same SSID and channel as you Access
Point and click Apply.
Note The SSID can be different but the channel needs to be the same.
5 On the Wireless menu, click WEP Configuration.
6 Configure the SpeedTouch180 with the same WEP key as your Access Point
and click Apply.
Note WPA is not available in this mode.

Repeater configuration To complete the configuration:


1 On the Wireless menu, click Repeater.
2 Make sure the Enable WDS check box is selected and click Refresh.
3 Select the check box corresponding to the device you want to relay the wireless
network for and click Apply.
Note WDS must be enabled on both Access Point and Repeater.
Note If you are using a SpeedTouch180 as Access Point both Access Point
and Repeater must operate in Repeater mode.
4 Disconnect the Ethernet cable from your computer.

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2 SpeedTouch180 Web Interface

2 SpeedTouch180 Web Interface

Introduction This chapter aims to give a brief overview of the SpeedTouch web pages and their
respective functionality.

Preconditions Make sure that:


The SpeedTouch is in its default configuration state.
Note For more information, see 3.2 SpeedTouch180 Default Configura-
tion on page 36.
The SpeedTouch and your computer share the same IP subnet (10.0.0.0/24).
By default the SpeedTouch180 has a local IP address 10.0.0.140. To be able to
access the web pages, your computer needs to be configured with an IP address in
the same subnet, e.g. 10.0.0.1.
Note To configure your computer with an IP address, please consult the
Operating Systems Help.
Your web browser is not using a proxy server and the SpeedTouch IP address is
not submitted to a proxy server.
Note For more information on how to disable your web browser's proxying,
please consult the web browser's Help.
Javascript is enabled on your web browser.

Browsing to the To access the SpeedTouch web pages:


SpeedTouch 1 Start the web browser on your computer.
web pages
2 Browse to the SpeedTouch at its IP address http://10.0.0.140.
3 Enter the password and click LOGIN to access the management interface:

Note The default password (first-time use or after reset) is admin.

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2 SpeedTouch180 Web Interface

The SpeedTouch As a result the Status page appears:


start page

Note This is the SpeedTouch180 homepage.

Topic menu and links On the left of each of the SpeedTouch web pages a topics menu is provided. This
menu navigates you via links through all configurational aspects of the SpeedTouch.
For your convenience the links are sorted in four drop-down topics menus:
System
LAN
Wireless
Tools
To apply configuration changes, click Apply, and if you want to clear your setting
changes, click Cancel. If you wish to view the previous screen, press Back.

Home Click Home to return to the homepage.

Logout Click Logout to exit the web management interface.

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2 SpeedTouch180 Web Interface

2.1 System Links

Introduction The System menu allows the user view/change:


Password Settings.
Operating Mode.
Language Settings.

Password Settings Click this link to display the Password Settings page:

This page allows you to configure a system password, to protect the SpeedTouch180.
Make sure however not to use an obvious password such as a your name, date of birth,
etc.
To change your system password:
1 Enter your old password in the Current Password box.
2 Enter your new password in the New password box and re-enter it in the New
password box.
3 Click Apply.
Note In the Idle time out box, you can specify a the maximum period of time (in
minutes) for which the login session is maintained during inactivity.
Note If your password is lost, or you cannot gain access to the management inter-
face, perform a power reset.
For more information, see 3.2 SpeedTouch180 Default Configuration
on page 36.

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2 SpeedTouch180 Web Interface

Operating Mode Click this link to display the Operating Mode page:

Under Operating Mode, you can select:


Access Point:
Provides simple, wireless access to your network or internet gateway.
Client Bridge (Infrastructure):
Enables you to establish a wireless connection to an Access Point.
Client Bridge (AdHoc):
Enables you to directly communicate with other wireless clients without the need
of Access Point.
Note The performance of your wireless network, however, will decrease
considerably as the number of AdHoc devices on your network
increases.
Repeater
Extends the range of an existing Access Point.
Note For more information, see 1.3 SpeedTouch180 Configuration on page 9.

Language Settings Click this link to display the Language Settings page:

To change the web page language:


1 Select the language of your choice in the Please select your language list.
2 Click Apply.
3 The SpeedTouch180 changes the web page language, without restarting.

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2 SpeedTouch180 Web Interface

2.2 LAN Links

Introduction You can configure the LAN settings from here. The appearance of this page will differ
depending on your SpeedTouch operation mode:

Lan Settings page Use the LAN Settings page to configure the LAN IP address. In Access Point Mode, you
may choose to use a static address or to obtain an IP address from a DHCP server.

Note The device will automatically start up with its default static IP address,
10.0.0.140.
The LAN links page allows you to configure:
AP Name:
DNS name of the access point. (This naming feature is optional.)
Note Do not use spaces in the AP name.
IP Settings:
Selects a dynamic or fixed IP address.
Note This field will not be shown in Client Bridge mode.
If you choose to configure the SpeedTouch180 statically two additional fields become
available:
IP address:
The IP Address of the SpeedTouch180.
Subnet Mask:
The subnet mask of the network.

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2 SpeedTouch180 Web Interface

2.3 Wireless Links

Introduction This section describes following menu items:

Topic Page

Basic Setting 21

WEP Configuration 23

WPA Configuration 25

Client List 27

Connection Control 28

Repeater Settings 29

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2.3.1 Basic Setting

Availability The Basic Setting page is available in all operation modes.

Access Point and Click Basic Setting to set the channel, Service Set ID (SSID), and transmit speed for
Repeater Mode your wireless network.

The wireless settings are listed in the table below.

Parameter Description

Enable Wireless Networking Enables/disables wireless networking.

Channel The radio channel used for the SpeedTouch to


communicate with the wireless clients. The Speed-
Touch will automatically assign itself a radio
channel, or you may select one manually.
The available channel settings might be limited by
local regulations.

SSID The wireless Network Name. This should be set to


the same value as other wireless devices on your
network.
The SSID is case sensitive and can consist of up to
32 alphanumeric characters.

SSID broadcast By default the SpeedTouch180 broadcasts its


Network Name (SSID) to the WLAN clients.
WLAN clients using this broadcast SSID or using an
empty SSID can join the SpeedTouch180.

Transmit Rate The transmit rate is automatically adjusted based on


the receiving data error rate. Usually the connec-
tion quality will vary depending on the distance
between the wireless router and wireless clients.
You can also select a lower transmission rate to
maximize the radio communication range. (Default:
Automatic)

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Parameter Description

Wireless mode Select the type of wireless network. The Speed-


Touch can support a mixed mode of 11b and 11g,
11g only (11g Turbo).

Turbo mode Enables/disables turbo mode. The turbo mode


implemented with the Wireless Access Point can
dramatically boost your wireless connectivity.
(Default: Enabled)

Client Bridge mode Click Basic Setting to set the Service Set ID (SSID) for your wireless network.

The SSID should be set to the same value as the wireless network that you wish to
connect to. It is case-sensitive and can consist of up to 32 alphanumeric characters.
In Client Bridge ad hoc mode, the SSID of both devices needs to be consistent.

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2 SpeedTouch180 Web Interface

2.3.2 WEP Configuration

Availability The WEP Configuration page is available in all operation modes.

WEP basics Wired Equivalent Protocol (WEP) relies on a secret key that is shared between the
wireless client and the Access Point. The fixed secret key is used to encrypt data before
they are transmitted. I.e. during transmission between client and access point (in the
air) the information in the packets is encrypted.

Access Point and Click WEP Configuration to configure your WEP parameters:
Repeater mode

1 Select the level of WEP encryption you wish to use.


Note Higher encryption levels offer higher levels of security, but due to the
complexity of the encryption, they may decrease network perform-
ance.
2 Enter the WEP key of your choice. In case of:
64-bit, Alphanumeric
The WEP key must consist of 5 alphanumeric characters.
64-bit, Hexadecimal
The WEP key must consist of 10 hexadecimal digits
128-bit, Alphanumeric
The WEP key must consist of 13 alphanumeric characters.
128-bit, Hexadecimal
The WEP key must consist of 26 hexadecimal digits
Note Note Hexadecimal values range from 0 to 9 and from A to F.
Alphanumeric values range from 0 to 9 and from A to Z.
3 Click Apply to apply the WEP encryption settings.
4 Reconfigure your wireless client(s) to use the changed settings.
Note All devices in your network must use the same WEP key.

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2 SpeedTouch180 Web Interface

Client Bridge mode Click WEP Configuration to set the WEP mode and authentication type.

In Client Bridge mode, the WEP configuration page offers the same functionality as
in Access Point or Repeater mode but user must also choose the authentication type:
Open System:
All wireless clients using a correct SSID and WEP are able to authenticate. The
WEP key is only used to authenticate.
Shared Key:
Only wireless clients using a correct SSID and WEP key are able to authenticate.
The WEP key is used to authenticate and to encrypt/decrypt data.
Note Please consult the user documentation of your Access Point to find out
which authentication type to use. In most cases, the Open System type will
be used.

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2 SpeedTouch180 Web Interface

2.3.3 WPA Configuration

Availability The WPA Configuration page is only available in Access Point mode.

WPA: definition Wi-Fi Protected Access (WPA) provides state of the art security. This also means that
only recent wireless clients will have implemented WPA, and that older wireless clients
(without WPA) will not interoperate with the SpeedTouch180 at this security level.
The WPA standard specifies two modes of operation:
WPA Personal also know as WPA-PSK (Pre-Shared Key), for residential use.
WPA Enterprise for business use. In this mode, authentication is done by a dedi-
cated authentication server, which is normally not available for residential use.
Note To implement WPA on wireless clients requires a WPA-enabled network
card driver and 802.1x client software that supports the EAP authentication
type that you want to use. Windows XP provides native WPA support,
other systems require additional software.

WPA Configuration Click WPA Configuration to configure your WPA settings. WPA is a stronger wire-
page less security solution than WEP. It uses a combination of 802.1x authentication and
broadcast/session keys.

Pre-Shared Key/Passphrase
If there is no authentication server on your local network, you can issue the Pre-
Shared Key to the clients that connect to the Wireless Access Point. Be sure to
use the same key for the Wireless Access Point and the connected clients.
WPA-PSK (manually)

Note Manual Pre-Shared Key supports up to 64-Hex characters.

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2 SpeedTouch180 Web Interface

WPA-PSK (automatically)

Note Type 8~63 characters for the Pre-Shared Passphrase.


WPA-802.1X
WPA Enterprise requires a RADIUS authentication server to be configured on the
wired network. The 802.1x client and RADIUS server should use an appropriate
EAP type - such as EAP-TLS (Transport Layer Security), EAP-TTLS (Tunneled
TLS), or PEAP (Protected EAP) - for strongest authentication. Working together,
these protocols provide mutual authentication between a client, the access
point, and a RADIUS server that prevents users from accidentally joining a rogue
network. Only when a RADIUS server has authenticated a users credentials will
encryption keys be sent to the access point and client.
The Wireless Access Point allows you to use 802.1x authentication for an enter-
prise network environment with a RADIUS server installed.

You must specify the authentication period, and the corresponding parameters in
the RADIUS Server Parameters field for the remote authentication protocol as
defined by the RADIUS server.

Parameter Default Description

RADIUS Server 0.0.0.0 The IP address of the RADIUS server.

RADIUS Server Port 1812 UDP port is used for RADIUS authentica-
tion messages.

RADIUS Key (None) Defines a text string on both the RADIUS


client and server to secure RADIUS
traffic. The RADIUS server requires MD5
Message-Authenticator attribute for all
access request messages. The 802.1x
authentication scheme is supported by
using the Extensible Authentication
Protocol (EAP) over the RADIUS server.

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2.3.4 Client List

Availability The Client List page is available in:


Action Point mode
Repeater mode

Client list page The Client List screen displays the MAC address and connection speed of the associ-
ated clients:

Click the Refresh button to update the list of clients.

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2.3.5 Connection Control

Availability The Connection Control page is only available in Access Point mode.

Connection Control This section provides MAC filtering configuration information.


page

To use MAC address filtering, you must enter a list of allowed client MAC addresses
into the filtering table. When enabled only the MAC addresses entered will have access
to your network. All other devices will be denied access to your network.

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2.3.6 Repeater Settings

Availability The Repeater Settings page is only available in Repeater mode.

Repeater Settings Click this link to display the Repeater Settings page:

In Repeater mode, the SpeedTouch sends out a signal to check for other devices
using the same channel on the network. The available devices are then shown in the
Repeater Settings table.
For more information see, 1.3.3 The SpeedTouch180 as Wireless Repeater on
page 13.

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2.4 Tools Links

Introduction The Tools menu allows you to:


Back up the current configuration.
Update the firmware
Restart the SpeedTouch180
Import a profile
View the configuration status of the SpeedTouch180.

Configuration Click this link to display the Configuration page:

The Configuration page allows you to:


Backup Settings:
Saves the SpeedTouchs configuration to a file.
Restore Settings:
Restores settings from a previously saved backup configuration file.
Restore to Factory Defaults:
Restores the SpeedTouch settings back to the original factory defaults.

Firmware Upgrade Click this link to display the Firmware Upgrade page:

To upgrade the SpeedTouch180 firmware:


1 Click Browse... to locate and select the firmware.
2 Click OK to begin the download.
3 The SpeedTouch will automatically restart after the firmware has been down-
loaded, and the user will be asked to log in again.
Note You can check your firmware version at the Status page.

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2 SpeedTouch180 Web Interface

Reboot The Reboot page allows you to restart the SpeedTouch180:

To restart your SpeedTouch180:


1 Click Apply.
2 The SpeedTouch180 will prompt you to confirm your choice:

Click OK.
3 The SpeedTouch180 prompts you not to unplug the device during restart:

Click OK.
4 The SpeedTouch180 restarts after 30 seconds.

Profile Click this link to display the Profile page:

This page allows you to:


Backup your current profile.
Import a profile generated by a SpeedTouch Access Point in your network.
Import a previously saved profile.

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2 SpeedTouch180 Web Interface

Status Click this link to display the Status page.

The Status page provides following information:


The SpeedTouch180 hardware and firmware version numbers
The SpeedTouch180 LAN connection status
The SpeedTouch180 wireless settings

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3 Support

3 Support

In this chapter This chapter contains following topics:

Topic Page

Troubleshooting 34

SpeedTouch180 Default Configuration 36

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3 Support

3.1 Troubleshooting

Introduction This section describes common problems you may encounter and possible solutions to
them. Some of the problems you may encounter are:
One of the panel indicators is off
Management problems
Wireless problems

One of the panel


indicators is off
Troubleshooting Chart

Problem Action

SpeedTouch180 does not work Make sure that the SpeedTouch is plugged
(none of the LEDs light up) into a power socket outlet.

Make sure that you are using the correct


power supply for your SpeedTouch device.

LAN LED does not light up. Make sure that the LAN cable are securely
connected to the 10/100Base-T port.

Make sure that you are using the correct


cable type for your Ethernet equipment.

Make sure the computer's Ethernet port is


configured for auto-negotiation.

Management problems

Problem Action

Cannot connect using the web Be sure that you have configured the Speed-
browser Touch with a valid IP address, subnet mask,
and default gateway.

Check that you have a valid network connec-


tion to the SpeedTouch and that the port
you are using has not been disabled.

Check the network cabling between the


management station and the SpeedTouch.

Forgot or lost the password Restore the SpeedTouch factory defaults.


See Reset to default configuration on
page 36 for more information.

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3 Support

Wireless problems

Problem Action

A wireless PC cannot associate Make sure the wireless clients use the same
with the device. SSID settings as the SpeedTouch.

You need to have the same security settings


on the clients and the SpeedTouch.

If you are using a WPA RADIUS server make


sure the RADIUS server is still active.

Poor wireless connectivity or Move your wireless clients closer to the


reach. SpeedTouch to find a better signal. If the
signal is still weak, change the angle of the
antenna.

There may be interference, possibly caused by


microwave ovens or cordless phones. Change
the location of the interference sources or of
the SpeedTouch.

Change the wireless channel on the Access


Point.

Check that the antenna, connectors, and


cabling are firmly connected.

The SpeedTouch cannot be The distance between the SpeedTouch and


detected by a wireless client. wireless clients is too far.

Make sure the wireless clients use the same


wireless settings (SSID and security settings)
as the SpeedTouch

In Repeater mode, a loop has been A broadcast storm has resulted from incor-
detected. rect set up.

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3 Support

3.2 SpeedTouch180 Default Configuration

Reset to default Proceed as follows:


configuration
1 Disconnect the power adapter from the SpeedTouch180.
2 Use a paperclip to press the RELOAD button at the bottom of the device.
3 Reconnect the power adapter to your SpeedTouch180 while holding the
RELOAD button down.
4 Releasing the RELOAD button five seconds after reconnecting the power adapter.
5 All the LEDs will illuminate and the factory settings will be restored.

WLAN clients You will need to re-associate your wireless clients, using the factory defaults wireless
settings.

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2004 THOMSON. All rights reserved. E-DOC-CTC-20040401-0003 v2.0
Need more help?
Additional help is available online at www.speedtouch.com.

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