Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group, has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agri products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management. Airtel comes to you from Bharti Airtel Limited, India’s largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU’s) - Mobile Services, Airtel Telemedia Services & Enterprise Services. The mobile business provides mobile & fixed wireless services using GSM technology across 23 telecom circles while the Airtel Telemedia Services business offers broadband & telephone services in 94 cities. The Enterprise services provide end-to-end telecom solutions to corporate customers and national & international long distance services to carriers. All these services are provided under the Airtel brand.
Airtel was born free, a force unleashed into the market with a relentless and unwavering determination to succeed. A spirit charged with energy, creativity and a team driven “to seize the day” with an ambition to become the most globally admired telecom service. Airtel, after just ten years, has risen to the pinnacle of achievement. As India's leading telecommunications company Airtel brand has played the role as a major catalyst in India's reforms, contributing to its economic resurgence. Today we touch peoples lives with our Mobile services, Telemedia services, to connecting India's leading 1000+ corporates. We also connect Indians living in USA with our callhome service.
Corporate Responsibility at Bharti Airtel
Overview At Bharti, CSR is a way of life. Each department and employee strives to be sensitive to the stakeholders and environment within their work context. Bharti encourages employees to take decisions and design business-linked processes that are sensitive to communities and environment. Corporate Social Responsibility (CSR) in Bharti encompasses much more than only social outreach programs. It is an integral part of the way Bharti conducts its business. The essence of Bharti’s commitment to Corporate Social Responsibility is embedded in the ‘Corporate Values’, which stem from its deepest held beliefs. These Values are:
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To be responsive to the needs of our customers To trust and respect our employees To continuously improve our services – innovatively and expeditiously To be transparent and sensitive in our dealings with all stakeholders
BTVL unified its services under its flagship brand AirTel. 2004. In September 2004. and network solutions. and AirTel Enterprise Services. Confidence Plan for hearing impaired people.000 broadband and telephone service clients. and very small aperture terminal (VSAT).40%). We feel that it is important that each employee should understand the importance of environmental. AirTel Telephone and Broadband Services. BTVLs major investors/shareholders included: Bharti Telecom Ltd (46. fixed-line. For example. covering both domestic and international services.7 million mobile and 765. Internet. providing fixed-line and mobile services. Such sensitization exercises have resulted in many socially and environmentally sensitive decisions on the ground.47 million customers. This resulted in four operating units for the company. including 8. Warburg Pincus (through its investment
. Bharti Tele-Ventures Ltd (BTVL) is one of four diversified companies that form Bharti Enterprises. and Nurturing the environment
We practice our CSR beliefs and commitments through a three-pronged approach:
• • •
Engaging with stakeholders Ensuring stakeholder sensitive policies and practices Undertaking programs for our employees. The company is engaged in the operation of telecommunications networks and services.We encourage our employees to take decisions and design business processes. namely AirTel Mobile Services. each employee is sensitized towards CSR issues and thus operations at the ground level are influenced. BTVL was serving a total of 9. a subsidiary of Singapore Telecom (15. At Bharti.
Incorporated on July 7. As of March 30. AirTel Long Distance Services. The company has interests of varying sizes in mobile. fairness and being correct Meeting and going beyond compliances and legal requirements Showing respect and sensitivity towards stakeholders and communities. 2004. investing in consumer awareness campaigns to ensure safe use of mobile are some examples of the above. total foreign investment in BTVL (47. As of September 30.43%) including major shareholders like Pastel Ltd. BTVL is the single largest private telecommunications operator in India by number of customers. 1995.95%). social and economical aspects while taking business decisions. covers noise-making DG sets at extra cost. community and environment
Bharti Airtel sensitizes its employees towards CSR issues at various forums. and longdistance. keeping in mind the following:
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Net income.company Brentwood Investment Holdings Ltd) (18. past and future. including network statistics. notes to financials. EBITDA. New York Life Insurance. Network maps are provided where available. The reports are concise and easy to read.
.a summary of network infrastructure and capital expenditure plans. Weaknesses. These in-depth reports allow you to understand recent developments in the context of the companys whole operation.Listing and commentary of key events impacting recent performance and corporate direction. Each Company Intelligence Report includes:
Company Snapshot & Summary . Including (where available) traffic and revenue by type
SWOT Analysis . Head Office addresses and telephone numbers. income. outlining the companys recent activities and corporate strategy. Asian Infrastructure Fund Group. and mobile infrastructure. corporate web site and summary of company foundation and activities.Key Executives.
ITIs Company Intelligence Reports provide essential information on network operators and equipment manufacturers.Our Analysts view of the Companies Strengths.corporate structure and key lines of business.Financial results for last four quarters (revenues.
Financial Performance . Mobile and Broadband services. Recent Developments . and providing essential financial performance data and contact details. commentary on significant changes in the companys performance. with emphasis on new and innovative services. Assets). CapEx.Numbers of Business and Residential exchange lines. Timeline of Significant Events .
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Corporate Structure & Strategy . transmission. covering more detailed information on switching. plus subsidiary listing. including revenues by service area and geography where available. equipment supply contracts. data. Opportunities and Threats Networks & Services . and International Finance Corporation. Annual results for last five years.information on the companys short-term strategy.52%). A summary of services is also provided. breakdown of revenues by geographic and business areas. connections and subscribers for Fixed-line. Analysis of stated corporate strategy. domestic and international sections. Operating Statistics .
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. It has over 35. For international connectivity to the west. More
The group offers high speed broadband internet with a best in class network. national and international long distance and data connectivity services to corporate.
2 point…. With Landline services in 94 cities we help you stay in touch with your friends & family and the world. it has a submarine cable landing station at.. broadband & telephone.Business Divisions
Bharti Airtel offers GSM mobile services in all the 23-telecom circles of India and is the largest mobile service provider in the country.016 route kilometers of optic fibre on its national long distance network. the Company is a member of the South East Asia-Middle East-Western Europe – 4 (SEA-ME-WE-4) consortium along with 15 other global telecom operators. small and medium scale enterprises. More
The group focuses on delivering telecommunications services as an integrated offering including mobile. For international connectivity to east. More
The Company compliments its mobile and broadband & telephone services with national and international long distance services. based on the number of customers.
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you not only rent space at one of the best data centres but avail 24x7 monitoring. And for this you need a network with great bandwidth where in you pay only for the bandwidth you need to use leading to optimum utilization It makes perfect sense for you to host with Web Hosting Service from Airtel for it is a reliable and secure service at an extremely competitive price. would require.Know more
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making our service most reliable for supporting mission-critical applications. HDLC. Built-in security: Our solutions are based on various FTDMA access techniques. We provide best of the breed VSAT products. broadcast and multicast networks for stock market applications. The bandwidth can be configured in a way to maximise its usage in customer network. enabling you to conduct business@ease. Benefits of our VSAT Service Proximity to your HQs:We have strategically located our hub at Mumbai. Internet. and voice based applications. Network Architecture depends on products. Infrastructure capable of providing advantages of both Ext C band or Ku band for customised requirements. Multiple protocols supported to suite customers unique requirements like IP. it uses different frequency carriers at different points in time making it impossible to tap conversation or the data transferred through the link. Bandwidth on demand: The bandwidth channels can be regulated depending on your application requirements. 3/4. FTDMA services as suitable for your various applications and requirements which includes point-to-point. GE-1A Satellites. video and data transmission. and meshed networks. Unlike standard SCPC systems. power supplies etc. We have extensive experience in designing and operating VSAT networks for your CUG networks. Our offerings include.5%. So. like MSK. interactive sessions. Outbound varies upto maximum of 5Mbps with various modulations like QPSK. high-speed broadcast and on-demand business requirements. VPN. Customised Offerings: We bring best of the breed products. X. Inbound varies upto maximum of 2Mbps with various modulations techniques used. Delhi and Bangalore as most of the corporate headquarters and their data centres are located in these cities. VoIP. Product Features and Specifications of Our VSAT Service Multiple hubs at Mumbai. we can also take care of your complete networking and communications requirements by offering a suite of data services like IPLC. distance education networks and mobile VSATs applications for DSNG services.25. Leading Integrated Solution Provider: Besides providing world class VSAT Service.
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"Click To Enlarge Image" FEC rate is once again depending on product chosen varies between 1/2. Bangalore and New Delhi. SCPC/PAMA. both options of star and mesh options available. High reliability: The hardware used in our systems has the highest industry recorded MTBF of 10 years. SDLC. FTDMA on different platforms. This backed by multiple redundancies at our Hub (in terms of switches. you get the advantage of secure information transfer over our VSAT network. Hosting etc. 7/8 IFew products are ideal fit for real time applications like video streaming. point-to-multipoint. Our proximity to you helps us serve you better and offer single-hop solutions and international connectivity. etc.VSAT Connectivity
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We are India's first private long distance communications service provider with world-class Voice and Data communication services. MPLS technology brings in the sophistication of a connection-oriented protocol to the connectionless IP world.
Domestic Voice Transport and Termination With the extensive countrywide network footprint. to cater to the entire signaling needs of the Access Providers. secure point-to-point Layer 1 circuits providing a private and secure connection between two or more locations in your network. to keep the utilization of the point of interconnect under control and to handle any surge in traffic C7 Signaling We have robust and extensive signaling platform from Tellek. Regular performance profiling and monitoring is carried out and fortnightly feedback is provided to Access providers for performance improvement. This armored cable is the largest cable in the world in terms of the capacity of 8. and have been delivering our services flawlessly. despite the growth in traffic. with one at the capital city Delhi. using our own transport media. for establishing points of interconnect for collection & termination of voice traffic. The links with STP are capable to carry high volume of signaling traffic without any failure
. With thirty-four PoPs in strategic business locations. Leased Lines Ourl Leased Lines are dedicated. and other at southern gateway of Chennai. connecting long distance switches and terminating to the desired destinations through interconnect arrangements.4 Tbps. Metro Ethernet Our Metro Ethernet Service enables you to link your multiple sites within the same city with ease. Enterprise Internet A Class . we have consistently held a topmost position in transporting voice traffic.we have got Points of Presence (PoPs) in all the major business locations of the country. we have established interconnect arrangement with access providers (fixed line providers. Voice calls are collected from Access provider's switches for domestic long distance transport. Constant planning and monitoring with threshold and traffic profile based upgrade triggers is carried out. It also gives you the scalability and flexibility to connect to other cities using your WAN network.An ISP in India. efficient SS7 signaling network.ATM / FR We were the first Carrier in India to deploy a widespread ATM infrastructure for voice and data services to provide a quality service to our customers and have a scalable backbone in place. IPLC We provide IPLCs jointly with SingTel on the Network i2i. GSM operators and CDMA operators). with its extensive interconnect arrangements. making them an ideal solution for connections that are time and content sensitive.
We have held a market leadership in transporting voice traffic both at national and international levels. The STPs are deployed in resilient configuration. despite exponential growth in traffic. with STPs in the Long Distance network.we have been providing you with ubiquitous connectivity to the internet. using MPLS backbone. We have set a market example for providing congestion free call transport within its network. IN platform. Interconnect Arrangements Being long Distance Operator.
our services span from Mobile services to connecting India 's leading 1000 corporates. with fully functional STPs with real-time monitoring of SMS / C7 signaling messages. We are connected to all Indian Operators and provide termination to all in India. Redundancy is ensured while providing links to the Access providers by using diverse paths in the long distance network so that at any point of time there will not be a total outage of signaling links. with Airtel's International Voice Services. Wholesale calling card For Indian travelers visiting other countries this card comes handy. respectively. This provides opportunity for SMS Hubbing to all International Operators.
Now stay connected even when you roam internationally. Both ISUP and SCCP traffic are handled by STPs effectively. to operators around the world. we provide a C7 signaling hub as a one-stop-shop for international roaming. This includes multitude of direct interconnects with Tier1 carriers and mobile operators. Airtel CallHome offers you a very good quality voice at a most competitive rate with no hidden charges. Trusted by over 30 million customers. Airtel CallHome Service Airtel CallHome Service is an international long distance calling service from Airtel .India 's leading private telecommunications group. we handle nearly 15 million minutes. Thus. Wholesale calling cards are available in multiple denominations. Similarly. coverage of 100% of the globe with state of the art realtime monitoring and billing infrastructure. Global Hubbing We. You can purchase WCC pay in Indian rupees and use them in the visiting country. C7 Signaling We have interconnects with 200+ International Carriers with 450+ International Operators with End-2-End signaling links. per day. Wholesale voice termination We have been the first private ILDO in India and thus provide exclusive origination and termination from and to India.and are able to complete voice calls and send/receive SMSs and enable them to roam in each other's network. without spending in foreign currency. SMS Hubbing We have interconnects with 450+ international operators around the world with End-2-End signaling links with the respective Operators/ILD Carriers. The service is especially useful for you when you want to let your customers call you free of charge. Home Country direct
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. provides a robust platform for buying & selling international voice termination. The call and service charges are borne by the receiving party. 10+ international POPs. with our vast number of interconnects (200+). International Toll Free Service [ITFS] This service enables caller to make international calls without paying hefty IDD charges.
To change your tariff plan call our IVR at 121 and leave a request. log your request on My Airtel section of the website or SMS the change to 121. Anytime. Top Easy Payment Options. In more than just words Reach Us Anytime Anywhere Easy Billing Enjoy a host of rich features only with Airtel e-bill. With added features of NGN switches across all its switch locations. This service works on bilateral and we have interconnect partners in all major countries around the globe to support this service. Credit Limit Strong Network Coverage Long Distance Calling Facility Widest Roaming (National and International) GPRS .
Check out the exciting features you can enjoy with an Airtel Postpaid Connection: Easy Billing Easy Payment Options.Roaming Say it. at the click of a button.com. Anywhere. The visitor can call their own country numbers by dialing short digit code and get connected to their numbers and vice-versa.This service is very useful for overseas travelers visiting India. Additionally. Global Routing We have 10+ Global POPs along with 4+ International Gateways and 15+ National Switch Presence. This avoids high roaming charges and onthe-spot cash payment. CLI termination is a delight factor for retail subscribers with a proven record of low churn where CLI is visible on international roaming. Premium routes with guaranteed CLI We have interconnects with 200+ interconnect partners including Incumbents / Tier1 carriers and mobile operators. Register free on ‘My Airtel’ section and view your monthly bill with call details for last three months. You can also opt for easy payment options like: Standing Instructions You can give us standing instructions to debit your credit card account for your monthly Airtel bills. Airtel is a pioneer in this product and guarantees CLI to 150+ countries and is available to all its retail customers. with a completely End-2-End automated solution for optimized routing (Commercials and Quality ASRs/ACDs). you can also send in your requests through email 121@airtelindia. The home country party pays the money in their own currency to the home country service provider. we have special arrangement with carriers. All you have to do is fill the Standing Instruction Form and mail. providing CLI termination to various countries. Electronic Clearing System
. Walk into any Airtel relationship centre and make your payments by cash or credit card. Anytime Anywhere You can choose from a host of convenient payment options only with Airtel. Drop a cheque at any of the drop boxes for making payments or simply log on to My Airtel section and pay instantly through your credit card. as the call is charged to home country number. fax it to us or drop it any of our relationship centres. Sort your calls between personal and official or analyze your usage. we provide a complete state of the art routing infrastructure.
To activate. help you do more with your Airtel Postpaid connection! Conference call You can hold a teleconference with 5 people simultaneously with Call Conferencing service from Airtel. Top Widest Roaming . Should you exceed your credit limit. call customer service at 121. you will be informed via a voice or a non-voice message to make an interim payment and reduce your account balance below your credit limit. from almost anywhere in India and abroad. Click here for more information on Airtel Roaming. Top Long Distance Calling Facility Call long distance calls in India and Overseas with STD / ISD facility on your Airtel phone. To know more. Top Strong Network Coverage Enjoy complete clarity when calling with Airtel . GPRS . In more than just words. dial *135*2# then press the call button and wait for the request to be
.Roaming Use Airtel Postpaid's GPRS services. keeps track of your usage and ensures that your mobile phone is not misused. Try them and discover a whole new world of fun and excitement. Click here for more information on Airtel’s GPRS Roaming. call hold. Call management Services Call waiting. Click here for more information on STD/ISD rates.It offers you world class technology and unbreakable network coverage that spans over 23 circles across the country. you can set up a conference even when the other five are using a landline phone. abroad. fax it to us or drop it any of our relationship centres to directly debit your bank account for your monthly Airtel bill. You may also choose to pay us an additional refundable deposit to enhance your credit limit or opt for our convenient payment method of Credit Card Standing instruction . In fact. Top Credit limit Your pre-set credit limit mentioned on your monthly bill helps you keep your mobile charges in control. The SMS will detail the CLI and the time when the call was made. while roaming. with Services from Airtel Airtel brings you a wide range of Services that will change the way you communicate. Pay while roaming Airtel has introduced 'Anywhere payment' that offers you the convenience of making payments while you roam. call divert and Caller Line Identification Presentation. Missed call alert A missed call alert is a SMS that you will receive for all the calls that you missed. Top Say it. make payments by cash or credit card and enjoy uninterrupted Airtel Services. to access the internet and office mails (eg. Walk in to any Airtel Relationship Centre in the country.National and International Airtel's roaming service allows you to stay connected and use your mobile phone to make or receive calls from almost anywhere in India and also over 160 countries.Fill an ECS form and mail. BlackBerry services).You can also make use of ECS facility.
choose the "What's new" option under the "Airtel services" menu. images and video clippings. Say it with a song instead! Gift a Hello Tune to that special
. you can directly call the number for your kind of music. <SUB SPO> for Sports Alerts & <SUB VAASTU> for Vaastu tips to 53333. using text. all you have to do is call 55055 and follow the simple voice instructions to copy your favourite Hello Tunes. important reminders and rib-tickling jokes. Access e-mails and internet across Airtel's pan-India presence using 'Mobile Office' with your phone or a phone and laptop both. Airtel Voicemail will answer your calls and record a message. To download new services on your Airtel SIM. SMS <SUB NEWS> for News. enhanced WAP experience and Airtel Data Cards on our high speed network. games. Get the EDGE Browse the internet on your mobile phone with Airtel's EDGE services. business. you can make them groove to the hottest new tracks burning up the music charts with Hello Tunes from Airtel! You get a wide choice of songs in the Popular & New Arrivals categories that are updated regularly. MMS (Multi-media Messaging Service): Jazz up your messages with pictures. videos and much more. Airtel Live! Voice Services: Just Dial 56465 and say the name of the service. Subscription Alerts Get regular alerts on news. GPRS (General Packet Radio Services) Log on to the internet. Once inside the copy feature. In case you need assistance SMS ‘Help’ to 56465. For e. It's the way to Share those interesting one-liners. Bollywood / Hollywood / Indi Pop Ring tones. <SUB BIZ> for Business News. with GPRS that allows data transmission at a higher speed.completed. with MMS from Airtel! To activate MMS on your phone. The best part is that there's no extra monthly cost for setting up Voicemail . Airtel Live! Make your mobile the most happening entertainment destination with Airtel Live! Airtel brings you the latest in entertainment and information services. <SUB JOKE> for Jokes. Movie Reviews or Stock Market Updates. This would directly take you to your favourite artist's Hello Tunes listing. flowers and greeting cards.g. jokes. latest National / International News. say ‘Ring tones’ to download your favourite ring tones. with anyone. Click here for more information on Hello Tunes. just key in the 10-digit Airtel mobile number you want to copy the Hello Tune from and you get the same Hello Tune assigned to your number. wallpapers. Airtel Live! SIM Services: Access loads of fun content and exciting services like cricket. e. What's more. Gift a Hello Tunes Forget gifting chocolates. Voice Mail When your handset is switched off. call 678005 for ‘English New’ and 678001 for ‘Hindi New’. by sending a SMS 'FUN' to 56465.g. SMS (Short Messaging Service) Send messages quickly and easily. on your phone at the touch of a few buttons with Airtel Live! SIM based Services on your SIM card menu. if it's too noisy to talk or you don't have much time. Airtel Live! Portal can be accessed from you GPRS enabled phone. anywhere in the world. Airtel Live! SMS Services: You can enjoy a host of services by sending a keyword as an SMS to 56465 ! Choose Astrology / Horoscope. Cricket. Enjoy live TV. anytime. Copy a Hello Tunes Like a tune you want. Hello Tunes Tired of that boring old ‘tring tring’ on your phone? Well now when a friend calls.you just pay for the phone call when you use the service. health and films on your Airtel mobile phone with Subscription Services. You can also choose a variety of content options like Live Cricket Commentary. watch live TV and download full songs on you phone! To get Airtel Live! settings on your phone SMS 'Live' to 56465 and save the settings that you receive as your preferred connection. right on your phone! Airtel Live! WAP Services: Download the latest ringtones. stocks. SMS 'MMS' to 56465 and save service settings. or you’re too busy to answer the phone. You can also get news clips.
It's as simple as 1. Bhangra Beats to foot tapping Tamil Hits from a list of more than 18000 songs. Choose your favourite song from the music catalogue available with the retailer Retailer will just press a few keys on his phone and download a song (Hello Tunes or Ringtone) to your mobile phone. Hard Rock to Gujrati Garba..as simple as that. Top Reach us. Finally you can pay the retailer for the song and walk out. Best Value Plan We also offer �Best Value Plan' to our customers.Airtel Music Shops Buying your favourite Hello Tune or Ringtone is as simple as recharging your phone with talktime. You will get an SMS notification upon successful receipt of that gift. Anytime Anywhere In case you need assistance. mention your mobile no.. Just call 55055 and choose the song that you want to gift. Buy Music .com. dial '121' . *In case of email. You can also send us an SMS to 121 or mail us at 121@airtelindia. 2.our toll-free number. even while roaming. Simply walk into your nearest Airtel Shop and walk out with your favourite song. Bhajans to Jazz. like 9810012345 in the subject of the mail for a quicker response. Follow the simple voice instructions and key in the 10-digit Airtel mobile number that you want to gift the Hello Tune to.someone. Choose from Bollywood Hits to Indipop Remixes.
. accessible from anywhere in the country. 4. In the case of Hello Tunes you will be required to dial 674 (toll free) to confirm acceptance of the song You will also get an SMS confirming the successful download of your song. get in touch with our customer support to know yours. 3.