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Overview 11 Job Descriptions and Titles 17 Workplace 27 Workplace Law in Ontario 37 Certification, Training and Experience 49
Equipment and Procedures 57 Terminology for Work Tasks 65 Communication in the Workplace 75 Communication in the Community 85 Personal Plan 95 Glossary 101
Acknowledgements The Steps to Employment project was made possible with funding from Citizenship and Immigration Canada–Ontario Administration of Settlement and Integration Services (CIC–OASIS). LCRT Consulting researched each sector, designed the curriculum, developed the materials, conducted consultations and focus groups, and coordinated pilot tests of the workshop materials. Many individuals and organizations were involved throughout the project. Thanks to all who provided input and support, in particular the focus group participants who shared examples of their own experiences in accessing employment in Ontario. March 2001
AlphaPlus Web site Host Kathleen Doe Web site Designer and Webmaster Kaoli Hanawa Illustrator Kevin Cheng Graphic Designer Supercat Illustrations Intellisearch, Toronto Public Library Media and Literature Research Louise Thomas Internet Research Trudy Kennell Editorial Board Kate George Editor Skills for Change Focus Group Location Katherine Babiuk Program Consultant Citizenship and Immigration Canada Ontario Administration of Settlement and Integration Services (OASIS) Brigid Kelso Principal Writer Peggie Shek Project Manager LCRT Consulting Andrea Strachan Curriculum Design/Senior Consultant LCRT Consulting Bruce Russell Curriculum Design/Senior Consultant LCRT Consulting Roland Rhooms Focus Group Facilitator Antonella Valeo ESL Reviewer
The information in the Steps to Employment series was researched, collected and written in 19992001 by LCRT Consulting under contract with Citizenship and Immigration Canada. Some of the information may change in time. Please consult the contacts listed for the most current information. The Steps to Employment workshop manuals are strictly for use in non-commercial, not-for-profit educational environments.
these are some of the first steps that you need to take: know your sector – employers. Steps to Employment . working conditions and entry-level qualifications know your job-related traits – be able to describe your skills.Where do you begin? If you have just arrived in Ontario and want to be an engineering technologist or technician. knowledge and interests know sector-specific terminology – be able to discuss your occupation with others know what credentials are required and how to translate and evaluate your documents know where to get training. upgrading and help finding a job.
and what they are looking for in their workers working conditions including wages. . labour market trends for engineering technologists and technicians employers. . . . .In this workshop you will learn about… . supervisors and clients describing your skills and knowledge getting information from various sources pronunciation of key words for the engineering technology and technician sector … and prepare… . You will also practise… . a personal plan for your next step to employment in Ontario. . how they hire. . . . . basic dialogues for conversations with your co-workers. duties and responsibilities laws that protect workers in Ontario basic health and safety issues for engineering technologists and technicians vocabulary for describing the difference between engineering technologists and technicians vocabulary for describing what engineering technologists and technicians do.
The icon indicates the type of activity intended by the exercise. Reading Vocabulary Writing Pair Discussion Group Discussion Research Pronunciation .Icons used in the workbook Exercises in the workbook are headed by the following icons.
Write down the answers in complete sentences. What is your name? 2. How much work experience have you had in this sector? 7. 1. What is your occupation? 5. What are your hopes for this workshop? . prepare to introduce yourself to the group using the answers on your partner’s sheet. Once you have finished. How long have you been in Canada? 4. Why are you taking this workshop? 8.Workshop introduction INTERVIEW Steps to Employment Interview Ask your partner the following questions. How much do you know about working as an engineering technologist or technician in Ontario? 6. Where are you from? 3.
Orientation Overview Occupations Workplace Workplace Law in Ontario Training and Experience Steps to Employment 9 .
In this unit you will learn about general duties of engineering technologists and technicians educational requirements provincial and federal associations you will also practise describing your past duties
General duties of engineering technologists and technicians
Engineering technicians and technologists support engineers in all disciplines of engineering including civil, electrical, electronic, chemical, industrial, mechanical, metallurgical and mineral resources. Although technicians and technologists deal with similar engineering concepts, they do more practical work than engineers. Like engineers, they may work for a variety of organizations including government, telecommunications companies, utilities, architects, consulting engineers and manufacturers. Engineering technologists: • • • • • • • • • design equipment, processes or systems interpret and prepare specifications, technical drawings or instructions prepare estimates manage projects conduct non-routine tests operate pilot plants troubleshoot complex equipment prepare reports supervise, train and coordinate the work of others. Engineering technicians: • • assist in equipment or systems design assist in the interpretation and preparation or modification of specifications, technical drawings or instructions prepare estimates supervise phases of major projects conduct tests build prototypes or models troubleshoot equipment compile data and reports supervise, train and coordinate the activities of others.
• • • • • • •
Activity 1: Comprehension
Put a check mark beside all of the duties in the list above that you have performed as a technician or technologist.
Activity 2: Pronunciation
Listen to the instructor say the following words. Mark the stressed syllables in these words, then practise saying each one. hands on prototype equipment compile troubleshoot coordinate conduct evaluate
Activity 3: Vocabulary matching
Match each word to its definition by writing the correct letter in the blank space. 1. __ concept 2. __ utility 3. __ evaluate 4. __ conduct 5. __ compile 6. __ troubleshoot 7. __ coordinate a) bring together b) a company that distributes power or provides water services c) solve problems d) collect e) idea f) perform g) test
Activity 4: Interviewing
Make questions out of the job duties listed in the reading. Ask you partner if he or she has ever done them. What verb tense do you have to use?
Activity 5: Discussion
Now in a small group, describe the difference in duties between engineering technologists and technicians. Present your findings to the rest of the class.
Activity 6: Employers
Match the following organizations to the categories given. 1. ___ government 2. ___ telecommunications companies 3. ___ utilities 4. ___ architects 5. ___ consulting engineers 6. ___ manufacturers a) Nortel b) Agra Monenco c) Ziegler & Associates d) General Motors of Canada e) The Ministry of Transportation f) Ontario Power Generation
Educational requirements and professional associations
Educational requirements To become an engineering technologist, you must graduate with a three-year diploma from a Canadian college program or a foreign equivalent. Engineering technicians must graduate with a two-year diploma from a Canadian college program or the equivalent. Once you graduate from these programs, you may call yourself a technologist or technician. Professional associations in Ontario You can become a member of the professional association representing technicians and technologists, but it is not mandatory to practise your occupation. The Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is a regulatory body. Its job is to make sure that technologists and technicians practise their occupations safely and follow rules that protect the public. OACETT grants Certified Engineering Technologist (CET) and Certified Technician (CTech) designations. Professional associations in Canada The Canadian Council of Technicians and Technologists (CCTT) is the regulatory body at the federal level.
Membership in OACETT is mandatory. T T T T T T T F F F F F F F 1. Make a chart showing the requirements you already meet and those you must complete. 2.__ regulatory body 2. To become a technologist requires three years of college. 1.__ equivalent 3. OACETT members must have two years’ Canadian experience. then practise saying each one.__ designation 4.__ mandatory a) title b) equal c) required d) an organization that sets professional standards Activity 9: True or false Read the following sentences and circle T for true statements and F for false statements. Foreign-trained technologists and technicians must show their educational documents to OACETT to see if they are equivalent to Canadian certification. 7.Engineering Workbook Activity 7: Pronunciation Listen to the instructor and mark the stressed syllables in these words. 2. mandatory equivalent regulatory designation Activity 8: Vocabulary matching Match each word to its definition by writing the corresponding letter in the blank space. 4. 3. Estimate how much it would cost you to become licensed. Activity 10: Research Using the OACETT Web site listed on the following For more information on… page: 1. 5. 14 Steps to Employment . 3. The work of technicians is more complex than that of technologists. Compare your qualifications to those required. Technicians pilot planes. 6. OACETT regulates engineering technologists and technicians across Canada.
org Ontario Association of Certified Engineering Technicians and Technologists Act (see above Web site) Canadian Council of Technicians and Technologists (CCTT) Canadian Technology Accreditation Board (CTAB) 285 McLeod Street Ottawa.on. K2P 1A1 www.edu.ca translation services for the name of a translator or translating service in your area contact the Association of Translators and Interpreters of Ontario (AITO) at 1-800-234-5030 visit the Ontario Ministry of Education site: www.Overview professional associations For more information on… Ontario Association of Certified Engineering Technicians and Technologists (OACETT) Suite 404.ca Steps to Employment 15 .cctt. ON Canada. contact World Education Services at www. ON M9B 6H7 416-621-9621 416-621-8694 www.ca credentials assessment It is recommended that the assessment be done by the provincial or national regulatory bodies.oacett. 10 Four Seasons Place Etobicoke. if not.wes.gov.
try to avoid natural disasters such as flooding and help in environmental cleanups. ___ data a) removal of liquid b) belonging to a city c) facts used to draw conclusions d) perform Steps to Employment 17 . cost and material estimates. ___ municipal 3. water and soil quality. power stations. dams and other structures. drainage and water supply systems. and collect data for engineering projects. municipal planning. Civil engineering Civil engineering technologists measure and analyse. ___ drainage 4. They also inspect construction materials and supervise and monitor construction projects. highways. road and highway systems and buildings and structures to provide data for engineers. as they are the most common occupations. roads. In addition. environmental and water resources industries. design and supervise field operations and quality control. prepare construction specifications. They also conduct field surveys. soil technologist and construction estimators. Civil engineering technicians develop or assist in preparing engineering designs. electrical and civil engineering technologists and technicians. They inspect soils. ___ conduct 2. transportation. highway technician. These technologists and technicians work in the construction. watch natural resources. They assist in designing and building bridges. construction technologist.2 JOB DESCRIPTIONS AND TITLES In this unit you will learn about job descriptions and common titles trends future opportunities describing past jobs This unit will focus on job descriptions of mechanical. airports. they test and measure air. Activity 1: Comprehension Match each word to its definition by writing the corresponding letter in the blank space. prepare designs and drawings. 1. Common job titles include: building materials technician. municipal engineering assistant.
___ environmental 5. ___ construction 2. Mark the syllable stress in these words then practise saying each one. ___ municipal planning 3. ___ water resources a) The Ontario Recycling Council b) City of London water department c) Ellis-don d) City of Ottawa planning department e) Go Transit What other related Ontario companies or government departments are you familiar with? Activity 4: Interview Interview your partner and ask if he or she has ever done any of the job duties in the reading at the beginning of this unit. 1. subdivisions environmental conduct drawings Activity 3: Employers Match each word on the left with the examples on the right. 18 Steps to Employment .Engineering Workbook Activity 2: Pronunciation Listen to the instructor say the following words. ___ transportation 4.
interview your partner. They conduct tests and analyses of machines. heating. drawings and specifications for machines and components. Report your partner’s answers to the class. Mechanical EngineeringTechnologists 1. components and materials to determine their performance. ventilating and air conditioning systems. and they help design 3. _______________by figuring out the job to be done and how much it will cost. They assist in inspecting mechanical installations and construction projects They also prepare cost and material estimates. Steps to Employment 19 . aeronautics analyses moulds maintain maintenance estimates analyze characteristics potential Activity 6: Fill in the blanks Fill in the blanks with the correct word from the reading about mechanical engineering technologists. jigs and fixtures for the manufacturing process. tools.____________into which they pour plastic or steel. power transmission systems. dies. Mark the syllable stress in these words then practise saying each one. ventilation. production assistant. and air conditioning (HVAC) technician. prepare standards and schedules and supervise mechanical maintenance programs or operations of mechanical plants. Activity 7: Interview Using the job description of the duties of a mechanical engineer. They prepare 2.Job Descriptions and Titles Mechanical engineering Mechanical engineering technologists assist in preparing engineering designs. They help design moulds. asking if he or she has ever done those duties. tools and machinery. mould designer. response to stress and other characteristics. thermal station technician and aeronautical technologist. Common job titles include: heating. Activity 5: Pronunciation Listen to the instructor say the following words.______________ tests on equipment. process piping. strength.
assemblies and systems. Activity 8: Pronunciation Listen to the instructor say the following words. They also collect and compile data. and computer software. Electrical and electronics engineering technicians design. They usually work fixed hours in a laboratory. test and analyse the performance of electrical and electronic components. computer systems and networks. instrumentation and control technologists. Common job titles include: power technicians. avionics technicians and product support technologists. carry out applied research experiments and prepare detailed technical reports.Engineering Workbook Electrical and electronic engineering Electrical and electronic engineering technologists measure. broadcast. develop and test electrical equipment. calibrate. In addition. and supervise field installations and quality control in research laboratories or industrial plants in the power generation and distribution industries. They also work in industrial control and building systems where they set up and operate test equipment to diagnose and analyse the performance of electrical systems. analyse. microelectronic systems and circuits. but those technicians who service communications equipment may be “on call” day or night. They set up and operate specialized and standard test equipment to diagnose. telecommunication. industrial process control systems. operate and maintain electrical equipment and systems. These technologists install. Mark the stressed syllable in these words then practise saying each one. recording and audio-visual systems. design. distribution maintain industrial shifts diagnose compile calibrate telecommunications How does the pronunciation change between the following base words and the new words made from the base word? Is there a rule? distribute distribution industry industrial analyse analysis communicate communications 20 Steps to Employment . computers. they design. or work shifts. develop and test power equipment and systems.
watch natural resources. try to avoid natural disasters such as flooding and help in environmental cleanups d) prepare cost and material estimates and reports. 1. 1. ___ diagnose 3. ___ Building materials technicians 5. ___ Power technicians 4. and other equipment and fixtures for manufacturing c) test and measure air. Working together. ___ plant a) find a problem b) collect c) factory d) 8-hour work periods e) measure against a standard Activity 10: Interview Ask your partner if he or she has ever done any of the duties in the job description for the electrical engineering technician or technologist. ___ Mould designers a) carry out applied research experiments and prepare detailed technical reports b) help design. dies. develop. moulds. water and soil quality. tools. Report your findings to the class. ___ Civil engineering technologist and technician 2. repair and test machines. Activity 11: Comprehension Now re-group with participants in different occupations. ___ compile 5. There may be more than one answer for each. ___ calibrate 4. maintain.Job Descriptions and Titles Activity 9: Vocabulary matching Match each word to its definition by writing the corresponding letter in the blank space. ___ Instrumentation and control technologists 3. match the job duty to the job title it goes with. and sell and service equipment and systems e) service telecommunications equipment Steps to Employment 21 . ___ shifts 2. install.
ca and list below all of the job titles that you qualify for: 22 Steps to Employment .gc.hrdc-drhc.on.Engineering Workbook Activity 12: Research Look up the National Occupational Classification list at www.
Activity 15: Discussion 1. It also found that 40% of engineering technicians and technologists use engineering software on a daily basis and that computeraided design (CAD) is the most commonly used technical software.____________ . And. diagnose and repair these complex systems. A recent survey of engineering technicians and technologists found an important pattern or 1._______ which stands for 5. design and process control tasks that used to be done only by engineers are now done by technologists. manual jobs will be turned into computerized jobs or 2. because of the growing use of engineering software. but increased the need for technicians who are able to setup. 42. in the past.and machines. Were you affected by the trends stated in the above reading in the last country you worked in? 2.______________________ will do the work of humans._____________. known as 3. Source: The Ontario Technologist. The study results show that there has been a large increase in the number of technicians and technologists becoming engineering team leaders. then practise saying each one. designers drew manually or by hand. That’s one of the important trends highlighted in a recent survey. many calculations. mining. construction. Automation and robotics have decreased the need for some skilled trades. The trends indicate that there will be more opportunities for technicians and technologists. engineering. automation trend CAD robotics Activity 14: Fill in the blanks Fill in the blanks with the word from the above reading that fits the meaning.Job Descriptions and Titles Trends Technologists and technicians now do some work that used to be done by engineers and tradespeople. March/April 2000 Activity 13: Pronunciation Listen to the instructor and mark the stressed syllables in these words. but now they use 4. Vol. This trend is mostly seen in consulting. How did your work change as a result of these trends? Steps to Employment 23 . __________ __________ ___________. and oil and gas. For example. Number 2.
good Activity 18: Comprehension 1. those who work in the design and manufacturing of auto parts will probably do even better in the next decade. __ prospects 3.Engineering Workbook Future job opportunities Although the job prospects are promising for both engineering technologists and technicians. Overall employment of engineering technicians is expected to increase about as fast as the average for all occupations through 2008. then practise saying each one. __ overall 4. 1. companies to improve and update manufacturing facilities and product designs more quickly than in the past. Competitive pressures will force. such as CAD. __ promising 2. Jobs will be created to replace technicians who retire or leave the labour force and work that used to be done manually by technicians is quickly being replaced by advanced technologies. __ competitive pressures a) in general b) future opportunities c) feeling forced to make changes to your company because similar companies have d) positive. Where are future job opportunities for technologists and technicians? 2. Activity 16: Pronunciation Listen to the instructor say the following words and mark the stressed syllables in these words. What do you notice about the sound of the letter “t” in these words? manufacturing prospects productivity update facilities CAD advanced technologies product designs competitive pressures Activity 17: Vocabulary matching Match each word to its definition by writing the corresponding letter in the blank space. Why will this happen? 24 Steps to Employment .
ca/hrdc/corp/stratpol www.brainhunter.thenationalpost.gcca/english/lmi/eaid/occ.Job Descriptions and Titles job descriptions For more information on… research the National Occupation Classification at www.com/fronteng.on.gc.hrdcdrhc. then Ontario www.workwaves.jobsat.hrdcdrhc.futurestep.monster.ca in the Toronto area see www.thejob-line.plusjobs.theglobeandmail.com www.ca www.com www. at your local library or order from 1-800-565-9523 (there is a fee) wages check wage charts from HRDC by searching for your area or city on the HRDC Web site ww.com www. click English.hrdc-drhc.ca see Guidance Centre Career Monograph Sheets.ca www.com job postings look for job ads from newspapers including: http://www.com/ows/plsql/bh. Ontario Job Futures and Essential Skills Profiles at local libraries or through the HRDC Web site ww.info/ojf/jobf_e.jobsearch.html look for materials published by Human Resources Development Canada (HRDC) such as Canada Job Futures.ca/site-index.canbus.com www.workopolis.ca.canada.com Steps to Employment 25 .home canjobs.gc.gc.org.ele-spe. click on careers www.com www.hrdc-drhc.html www.html www.com look for Internet postings including: Electronic Labour Exchange: www.cten.thestar.
But Nahid found the job to be different from what she had done in Iran. but she was not familiar with Canadian building codes.” she says. Steps to Employment 27 . Through talking to this employee. While at this job. I got Canadian experience and I got to know who the suppliers were in this industry. “Systems we use here are very different. 5% of monthly sales. either on her own or in a class. ventilation and air conditioning (HVAC). for example. she made friends with an employee who worked at the company beside hers. The systems are different for domestic hot water from what we have back home”. for HVAC they use several rooftop units. Here. Not everything was new. using her friend as a reference. “It was a good job.” Nahid’s next goal is to learn AutoCAD as well as building codes and fire protection plans. She had to do more detailed work. With a background in heating. “My employer said that I know the basics and so I would get used to using the new codes here.3 WORKPLACE In this unit you will learn about a success story employers in this sector working conditions and wages you will also practise searching for employers. she found out about a technician’s job with an engineering consulting firm. working conditions and wages Real stories… Nahid’s Story When Nahid came to Ontario two years ago. she found work as an estimator for a plumbing and heating company that paid $10/hour and also gave her. Nahid was able to use her skills. Nahid had used Word and Excel in Iran to estimate load calculation. she applied to the consulting company. Adapted from an interview with Nahid Lamei. After one year at the HVAC company. Shortly afterward. she spent the first few months improving her English and finding out how to do a job search in Canada. and she found it difficult to learn the new systems and standards.
9 to 5. Mark the stressed syllables in these words. How did you find work in your country? 5. ventilation detailed air conditioning AutoCAD codes afterward estimator plumbing Activity 3: Matching Match each word to its definition by writing the corresponding letter in the blank space. g) regular payments received for work or services. the afternoon shift is from 4 PM to midnight.___ benefits 6.___full time 2. d) refers to the permanence of a job e) is a set number of hours in a day. dental plan and parental leave 28 Steps to Employment . For example.___shift work 7. is from midnight to 8 AM.” c) means 40 hours a week and a regular schedule. It depends on how much work there is. Sometimes it may be ten hours a week. and sometimes 20. the day shift is usually from 8 AM to 4 PM.Engineering Workbook Activity 1: Comprehension 1. Monday to Friday.___ casual part time 4. For example. so is your employment. How did Nahid find her first job? 2. 10 to 3. usually given as an hourly amount h) insurance paid for by employers to pay for things like pay for days you are sick. also called the “graveyard” shift. For example. Is it okay to leave an employer after working there only for one year? Why? Why not? 4. b) means that work is not steady. then practise saying each one. How did she find her second job? 3. What do you have to learn before you look for work in Ontario? 6.___ part time 5.___ wage a) means that you are hired to do a job or a project.___ job security 8.___contract work 3. Employer may phone any time to “call you into work” Also known as “on-call. Tuesday and Wednesday. and the night shift. maybe Monday. When the job or project is finished. 1. Where can Nahid take an AutoCAD course? Activity 2: Pronunciation Listen to the instructor. f) means working only a few hours a week. fewer than 25 hours a week.
on-call part time casual contract shift work salary wage benefits security Working conditions Civil engineering technicians and technologists work in a laboratory. Construction estimators must frequently visit work sites. telecommunications. industrial plants or construction sites depending on the type of work. Possible work dangers include falling waste material. Mechanical technicians and technologists work in laboratories.Workplace Activity 4: Pronunciation Listen to the instructor say the following words. they earn $50. On average.000 a year. electrical engineering technicians and technologists earn $47. Possible work dangers include electric shocks. electronic shops. electronic shops. Most work a 40-hour week. offices. manufacturing or computer companies. Possible work dangers include electric shock. On average. Mechanical technicians and technologists work in laboratories. office. Mark the stressed syllables in these words then practise saying each one. industrial plants or construction sites depending on the type of work they do.000 a year. Electrical and electronic technicians and technologists work in power plants.000 a year. hospitals. overtime is usually required. On average. please fill in the necessary information for of work in Ontario: Job titles Duties Working conditions Employers Steps to Employment 29 . and although they generally work 40-hour weeks. On average. they earn $50. Possible work dangers include electric shocks.000 a year. offices. except for telecommunications technicians who may work “on-call” in emergency utility operations. they earn $50. Activity 5: Fill in the chart For your occupation. or a construction site depending on the type of work.
workwaves. Activity 7: Research Look up www. 30 Steps to Employment .com. and job descriptions in Ontario Job Futures to see what the current salary for your occupation would be. job ads in the newspaper.Engineering Workbook Activity 6: Discussion Take turns in a small group describing the working conditions in other countries. Using the headings in the chart above. describe to your group the working conditions that are the same and different between working as a technician or technologist in your home country and in Ontario.
Ste. Barrie Brewery. 101 Toronto. ON M5H 1R2 Steps to Employment 31 . You must be available to work all shifts. preventive maintenance. problem-solving/troubleshooting and communication skills to diagnose and repair plant equipment. organizational. however. Barrie. Designation required Electronics or electrical technologist or technician with Ontario designation needed. planning. variable speed drives. instrumentation. Allen-Bradley PLCs. Ex.Workplace Job Ads ? Molson Canada Electric/Electronic. No telephone calls please. power distributions. Prefer applicants with knowledge of and/or skills with industrial electronic process control systems. telling us how your background meets our needs to: Human Resources. machine-person interfaces. 1 Bay Road. Ontario Division.000 AutoCAD Designers Automotive Parts Designers Control Designers Electrical/PLC Designers HVAC Engineers/Designers I & C Designers INJ-MOLD Designers Machine Designers Material Handling Designers Call (416) 123-4567. Molson Breweries. 355 Bay St. The ability to read complicated schematics is required. You will use your motivation. 239 Future Executive Engineering Personnel Ltd. only those selected for interviews will be contacted. hydraulics and pneumatics. weekends and overtime. Engineers & Technologists $30.000 to $80. ON.. L4M 4V3 Fax: (705) 123-4567 We thank all applicants for their interest in Molson Breweries. Please send your detailed resume. @ Designers.
These positions are permanent positions and temporary contracts of up to one year at our Darlington Nuclear Generating Station on the shore of Lake Ontario in Bowmanville. You must also have be computer literate (e. based in Ontario. MS Word. Electrical & Control Project Technician You will solve technical problems. prepare sketches and coordinate contracts.g. MS Word. tubing. email. block and brick. Excel. etc. concrete. email.com for an on-line application by November 1. write reports and coordinate contracts.) and have good communication skills. interpret drawings and codes and coordinate contracts. as simple text. etc. 200_. MS Word. men. scaffolding. function and operation of Electrical and Control systems. interpret drawings and codes. and demonstrate good communication skills. interpret drawings. Ontario Power Generation encourages applications from qualified women.). be computer literate (e. Please email your resume.com or visit the “careers” page of our Web site at www. You must understand civil construction work such as roofing. Aboriginal people and persons with disabilities. Excel. help inspect and test piping. alignment and cleanliness. contract monitoring. vessels. 32 Steps to Employment . You must understand the assembly. to firstname.lastname@example.org. You must be computer literate (e.) and have good communication skills. check and test instrumentation and electrical systems.g. You must also understand the assembly. Mechanical Project Technician You will solve technical problems.Engineering Workbook A Project Technicians Ontario Power Generation is a major North American electricity generating company. Excel. email. visible minorities. All positions require a two-year course of related study from a college or polytechnical institute. protective coatings and excavation.ontariopowergeneration. etc. Civil Project Technician You will help solve problems. survey and layout work. function and operation of power plant equipment and piping systems.
Which letters are silent? alignment hydraulics pneumatics Activity 9: Matching Match the correct meaning to the following new acronyms from the job ads. pressure vessels.Workplace B Manpower Technical – leaders in filling Canada’s human resources needs Instrumentation Technologist with 3+ years in an automotive test lab environment.com or fax (416) 123-4567.com We thank all applicants for their interest. Activity 8: Pronunciation Listen to the instructor say the following words and mark the syllable stress in the following words from the job ad and then practise saying each one. lay out. contract and project opportunities. to perform tests on electronic shock absorbers. Note:There are more meanings than acronyms.___ PLCs 2. stating the job title to mary.___ INJ-MOLD email@example.com. Electrical Engineer or Technologist with switchgear and power supply experience to commission and troubleshoot the controls and power supplies of airport runway lighting. Please forward your resume. Travel required. Mechanical background and hydraulics experience preferred Mechanical Design Engineer or Technologist to design. including pumps. structural steel frames and foundations. 1. please visit our Web site: www.___ I & C a) Injection moulding b) Programmable Logic Controls c) Industrial and commercial d) Process Linked Computers e) Instrumentation and control f) Injuries and Medical Operations Local Department Steps to Employment 33 . code and stamp process equipment. but we will contact only those we wish to interview. Previous system design using AutoCAD is also required. To find out more about permanent.
Which ads have been placed by the company hiring? Which ads have been placed by a recruiter? What does a recruiter do? Activity 11: Research List all of the jobs you have the skills and qualifications for: Job Title Skills Needed 34 Steps to Employment . 3. 2.Engineering Workbook Activity 10: Comprehension 1.
ca Canadian Nuclear Association cna.ceo.ca Geomatics Industry Association of Canada giac.Workplace directories of employers For more information on… look at the public library or HRDC Employment Resource Centre for the following: Scott’s Directory Canadian Key Business Directory.aiac.com www. www. Dunn and Bradstreet Directory of Associations in Canada.ca Canadian Environmental Solutions.oww.ca Steps to Employment 35 .gc.ic.careermosaic.ca Canadian Aeronautics and Space Institute www.on.ca The Canadian Advanced Technology Association cata.org The Society of the Plastics Industry of Canada plastics.casi.ca Plastics-related Web Sites www.org Aerospace Industries Association www.ca employer Web site directories The Chemical Institute of Canada www.asp also visit: www.com www.org/career/outlook.oacett.com www. published by OACETT and visit this association at www.ontario-canada.chem-inst-can.cmc. Montreal Yellow Pages visit Consulting Engineers of Ontario.gc.ca www. Fraser Publication Company.on.ca www.ca Ontario Water Works Association www. Micromedia Limited Canadian Trade Directory.cthrb.hrdc.4spe.ca/CES labour market trends read The Ontario Technologist.org/LINKS Canadian Microelectronics Corporation www.contactpoint.ibew. Industry Canada strategis.
Why would the company rely on temporary workers? 3. Carlos’s boss fired him on Christmas Day. Do you know if there are any laws that would provide Carlos protection in this case? Steps to Employment 37 . The company was non-unionized and it was part of Carlos’s job to make sure there were enough workers on every shift. Sure enough. many workers sent from Manpower Temporary Services didn’t show up regularly – especially the few days before Christmas Day. production fell to 81%. When Carlos was hired. Adapted from an interview Activity 1: Discussion Discuss the following questions about the story. What is Manpower Temporary Services? 2. many of the big retailers. making a big mess in the stores. was Carlos fired unfairly? 4. 1. after working for only three weeks. In your opinion. Not only did production quotas drop.4 WORKPLACE LAW IN ONTARIO In this unit you will learn about the laws that protect workers in Ontario employment standards human rights health and safety workers’ compensation Real stories… Carlos’s Story Carlos worked as a production technician at a kitty litter manufacturing company. such as Wal-Mart. Carlos had many shifts in early December in which production was as high as 117%. complained that whole shipments of boxes litter were leaking. his supervisor told him that if he let production slip below 100% he would be fired. The problem was. but because he couldn’t depend on a steady number of casual workers to show up for the shifts before Christmas.
employees can receive Employment Insurance (EI) parental benefits.5. Any changes to the minimum wage are announced in newspaper ads at least a month before the change happens. The Act says that the limit for most employees is eight hours a day and 48 hours a week. vacations. The Act does not set coffee and rest breaks. termination. Hours of work: This is the number of hours for each normal working day. Employers must pay employees overtime if they work more than the legislated hours of work. and more. or by union contracts. While on pregnancy leave employees can receive employment insurance maternity benefits. These employees are covered under the Canada Labour Code. Pregnancy and parental leave and benefits: This is the time off for a new parent. but are still paid their regular wages for the day. The law determines how long workers must work before they are eligible for paid holidays and vacation pay. 38 Steps to Employment . post offices. airlines. Public holidays: Under the law. Workers who qualify for paid public holidays don’t have to work on these days. you need to learn about these laws so that you know your rights and responsibilities in the workplace. Meal breaks: Workers must have a meal break each working day. These laws describe the rights and responsibilities of employers and workers in this province. Overtime pay is the regular wage x 1. The length of this meal break is determined either by the law. This provincial law covers most workers in Ontario. Ontario's Employment Standards Act does not apply to industries regulated by the government of Canada. Overtime pay: Overtime pay is the wage that employers must give workers who work overtime. and shipping companies that cross provincial and state borders. Employment standards The Employment Standards Act is the law that contains Ontario’s basic rules about the minimum standards for salary. such as the railways. While on parental leave.Engineering Workbook Laws that protect workers in Ontario The Ontario Ministry of Labour is responsible for labour laws in Ontario. Vacation pay: Workers are entitled to a minimum number of days of paid holidays each year. maternity benefits. These laws set the standards for: Minimum wage: Employers must pay both full-time and part-time workers at least the minimum wage. by the employer. or time and a half. To qualify for these benefits the employee must have paid EI over a period of time prior to the arrival of the baby. As a new worker. Ontario has eight paid public holidays. but some employers allow coffee and rest breaks throughout the day. overtime.
Mark the syllable stress in these words. lunch or dinner. ___ overtime pay 4. Termination of employment: The law determines how employees or employers end their contracts and how much termination pay must be paid. ___ hours of work 3.Workplace Law in Ontario Deductions: These are payments that employers can legally deduct from an employee’s paycheque. Activity 2: Pronunciation Listen to the instructor. 1. ___ vacation pay 7. depending on your work schedule h) days of rest. ___ minimum wage 2. termination compensation overtime standards vacation deduction minimum benefits Activity 3: Vocabulary matching Test your understanding of employment standards terminology by matching the terms on the left with their definitions on the right. ___ public holidays 6. This includes Employment Insurance and Canada Pension Plan payments. then practise saying each one. recreation or festivity Steps to Employment 39 . ___ deductions 8. ___ termination of employment a) payments that employers deduct from an employee’s paycheque b) the wage that employers must give workers who work more than the normal hours of work in a workweek c) employers must pay at least this much to parttime and full-time employees d) firing or giving notice e) time off or the equivalent pay f) a normal working day g) time available for breakfast. ___ meal breaks 5.
What are the normal working hours each week? 5. The total pay before deductions was $915.5.45. EARNINGS Time Overtime Gross pay DEDUCTIONS Income Tax EI CPP Union dues NET PAY What was the net pay? 40 Steps to Employment O Detach Cheque Here O . What is the minimum wage? 2. Income Tax deducted was $228. The regularly scheduled hours were 72. What are the normal working hours each day? 6. How many public holidays are there? 4.30. Union dues were $12. then ask your partner about workplace law in other countries. Fill in the pay stub with this information: This person worked for 75 hours. How many weeks’ vacation do most workers get each year? 3. Canada Pension Plan contributions were $27. Question 1. Is there maternity and parental leave? How long is it? In Ontario In _________ Activity 5: Reading and completing a pay stub Here is a pay stub for two weeks. Are employers required to pay overtime? 7.75. What are some deductions from paycheques? 8. Employment Insurance (EI) deductions were $18.Engineering Workbook Activity 4: Interview Work with your partner to fill in the chart with information about Ontario’s employment standards.
Harassment Harassment is a situation in which someone threatens or insults you. Discrimination and harassment can occur in job advertisements. job interviews and in the way workers treat each other and how the employer treats the workers. colour. age. etc. It also reminds all workers to treat each other with respect. The Code protects workers in Ontario from discrimination and harassment by their employers or co-workers. Anyone who has been discriminated against or harassed in the workplace should try to solve the problem with his or her colleagues and employer. ancestry. age. age or disability. family status or disability. the commission can help. ethnic origin. same-sex partnership status. Ontario Human Rights Commission The Ontario Human Rights Commission is the office that enforces the Ontario Human Rights Code. Employers and workers must act according to the principles described in this law. colour. Racial harassment includes racial jokes and derogatory comments. sexual jokes and suggestions. For example.Workplace Law in Ontario Human rights in the workplace Ontario Human Rights Code The Ontario Human Rights Code is the law that says all citizens in Ontario must receive equal and just treatment. There are situations in which the employer is allowed to be selective on the basis of citizenship. sexual comments. record of offences. number of children. place of origin. But generally it is against the law to discriminate against people because of race. creed. job applications. questions about Canadian experience. but if this fails. marital status. The Ontario Human Rights Code forbids discrimination against a person because of race. citizenship. religion or sex. This is why it is illegal for employers in Ontario to ask questions about an applicant’s marital status. Sexual harassment includes unwanted touching. it is illegal to make sexual advances and to make jokes about people of different races. Steps to Employment 41 . Discrimination Discrimination means being treated differently from other people.
common law f) relatives from many generations back g) where you were born h) heterosexual (straight). ___ marital status 7. ___ creed 3. ___ harassment 6. ___ discrimination a) being in a parent and child relationship b) derogatory comments and unwelcome advances c) physical or mental disability d) the person to whom you are married or with whom you live as a couple e) single. ___ ancestry 2. ___ sexual orientation 9. homosexual (gay) i) j) being treated differently from others your beliefs. married. 1. ___ handicap 5. especially religious Activity 7: Discussion Brainstorm questions that an employer might ask or statements that you might see in a job ad that would be against the Human Rights Code. ___ place of origin 8.Engineering Workbook Activity 6: Vocabulary matching Match the terms on the left with their definitions on the right. 42 Steps to Employment . ___ spouse 10. divorced. ___ family status 4.
he was told that the job was for “girls” only. The duties of the job involved typing. He has a special prayer time every Friday. She can’t understand why it is so difficult. Every Friday one of his co-workers teases him: “There goes Ahmed to the mosque again!” Adapted from Discrimination and Harassment at Work. Jose applied for a job and did well during the interview. Jonathan could not apply for a job as an environmental technician because he uses a wheelchair to get around. He knows that this makes it harder for her to speak. She speaks English very well. L U 2. Most of his co-workers are white. Her friends say that it will be impossible for her to get a job because she is 52 years old. Last week his co-workers were telling “black jokes. Ameena is East Indian. __ 4. A job ad in the newspaper said: single males only need apply. He is black. Activity 9: Discussion Discuss the following situations and decide if the actions described are lawful (L) or unlawful (U) according to the laws described in this unit: L U 1. __ 3. L U 3. Ameena applied for a job as a receptionist. Andrea speaks with a stutter. but they just laughed at him and went on with the jokes. At the job interview the employer told her that she was not right for the job.Workplace Law in Ontario Activity 8: Matching Match each situation with one of the following types of discrimination or harassment: P – place of origin C – creed __ 1. __ 6. Ahmed is a Muslim. filing and sorting. CLEO. and fieldwork would require him to go into areas that are not wheelchair accessible. Ute has been looking for a job for almost two years. August 1993 __ 2. but he does it anyway. but he did not get the job because a requirement for the job is Canadian citizenship. __ 5. Steps to Employment 43 . R – race A – age G – gender D – disability Andy answered an advertisement for a Girl Friday. One of her co-workers makes fun of her when she stutters. Nathan works in a machine shop.” Nathan asked them to stop. but she has an accent. When he asked for an interview. He said that the company needed someone who spoke English with no accent.
Employers must do everything possible to protect workers’ health and safety. use the safety equipment available in the workplace 7. Activity 10: Pronunciation Listen to the instructor. Mark the syllable stress in these words. Remember that some responsibilities are shared. E W E W E W E W E W E W E W 1. report any broken equipment or safety devices 5. not work or operate equipment in a way that could be dangerous 3. Occupational health and safety applies to all workplaces. then practise saying each one. however some workplaces will have more health and safety hazards than others. according to whose responsibility it is. and workers must work with employers to identify and solve safety problems in the workplace. Inform yourself by contacting the Health and Safety Association for your occupation or sector. The Act gives workers four basic rights: • • • • the right to participate in keeping their workplace safe and healthy the right to know about health and safety hazards through the Workplace Hazardous Materials Information System (WHMIS) the right to refuse work that they think is unsafe the right to stop work. give information. report any health or safety violations 44 Steps to Employment . make sure safe work procedures are followed and equipment is used properly 4. training and supervision 2. hazard hazardous protect protection safe unsafe W HMIS occupational Activity 11: Whose responsibility is it? Circle E for employer or W for worker. keep safety equipment in good condition 6. This Act is based on the idea that employers and employees must work together to create a safe and healthy workplace.Engineering Workbook Health and safety Occupational Health and Safety Act The Occupational Health and Safety Act helps to protect the health and safety of workers in the workplace.
The company and the company owner are scheduled to appear at a provincial courtroom. No injury is too small to report! All employees must be registered with the WSIB. Employers must also report any injuries that occur at the workplace to the WSIB within three days of the injury. Workers must report any injury to their employer immediately. the employer must report it to the WSIB within three days of the accident. or they can be fined. These are violations under sections 152(3) and 151(1) respectively of the Workplace Safety and Insurance Act. The Workplace Safety and Insurance Board (WSIB) is the office responsible for administering workers’ compensation. If a worker misses work because of an injury or illness. Employers must register any new employees with the WSIB within ten days of hiring. Real stories… WSIB Violations An Ontario company operating as Ontario 1234567 has been charged with one count each of failing to notify the WSIB within three days after learning of an accident to an employee. employees must apply for workers’ compensation and the WSIB decides if the law covers a worker or not. Adapted from media and government sources Steps to Employment 45 . The company has also been charged with one count of failing to register a new employee with the WSIB within ten days of hiring that employee. Workers must also make a claim with the WSIB within six months of their injury.Workplace Law in Ontario Workers’ compensation Workers’ Compensation Act The Workplace Safety and Insurance Act says that workers who are injured at work or get sick from their work can receive compensation and assistance in getting back to work. The WSIB also enforces the provincial occupational health and safety system. Although both the employer and the employee report any injury related to the job.
2. etc. If I get injured at work I can get _________________ ______________________. An example of __________________________ is when someone threatens or insults me at work. 1. What were the responsibilities of the employer in this case? 3. 3. What law is this company breaking? 2. An example of ___________________________ is when an employer doesn’t hire someone because of their skin colour. The ___________________ _________________ ________ ________________ _____ says that I have the right to know if I am working with hazardous materials. 4. 6. _________________ ___________________ is my pay before all the deductions. 5. hours of work. 46 Steps to Employment .Engineering Workbook Activity 12: Discussion 1. If an employer discriminates against me. I can complain to the ______________ _________________ _______________ _________________. What do you think the judge will decide? Activity 13: Vocabulary review Fill in the blanks using words from this unit. Money I pay each month to a union is called ______________ ______________. What could the workers have done to prevent this? 4. 7. The _________________ _________________ __________________ is the law that talks about minimum wage. 8. What will happen next? 5.
EI. What is the minimum wage in Ontario? a) $5. EI b) Income tax. Use the For more information on… page as a guide. What deductions can employers make from an employee’s paycheque? a) Income tax.52 b) three b) twelve b) eight c) $6. Steps to Employment 47 .Workplace Law in Ontario Activity 14: Quiz How much do you already know about workplace law in Ontario? Work individually or in groups to select the right answers to the following questions about Ontario’s employment standards. use brochures or the Internet to find information about employment standards in Ontario. Can employers legally fire you if you complain about a safety problem at work? a) no b) yes 8. food c) none 7.60 a) four a) eight a) nine b) $7. Liquor servers make… a) more than the minimum wage b) the minimum wage c) less than the minimum wage Activity 15: Research If you need more details on Ontario’s employment standards. uniforms.85 c) two c) nine c) seven 2. What is considered overtime? a) always after an employee has worked 44 hours in a workweek b) usually after an employee has worked 60 hours in a workweek c) usually after an employee has worked 44 hours in a workweek 6. What are the normal working hours for a worker in Ontario each day? 5. How many public holidays are there in Ontario? 4. CPP. How many weeks of vacation do most workers in Ontario have every year? 3. 1. CPP.
ca health and safety regulations contact the Ministry of Labour at 416-326-7000 or toll-free at 1-800-531-5551 contact the Industrial Accident Prevention Association at www.on.on.ca WHMIS Request a copy of WHMIS from Occupational Health and Safety at 416-314-5421 or www. at www.www.Engineering Workbook employment standards For more information on… 48 Steps to general information: contact the Ministry of Labour at (416) 326-7000 or toll-free at 1-800-531-5551.on.ohcow.ca/lab/ohs Employment .ca/lab and look for fact sheets on minimum wage. and more WSIB contact WSIB at 416-344-1013 or toll-free at 1-800-387-8638 visit the WSIB Web page at www.gov. They have information in 12 different languages. See the Yellow Pages visit settlement agencies in your community visit the Occupational Health Clinic for Ontario Workers Inc.gov. getting help contact community legal clinics.wsib.on.ca. hours of work. visit the Ministry of Labour Web site at www.iapa. vacation.
They evaluate the resume. some job postings for technologists and technicians require a CET or CTech designation. Foreign-trained technicians and technologists must have the equivalent educational background. you must follow the same process. you responses to the reference questionnaire. Then send a copy to WES and a letter from the translator stating that he or she has seen the original documents. technicians must complete a two-year program and technologists must complete a three-year program at a college in a related program. different work experience. TRAINING AND EXPERIENCE In this unit you will learn about Assessing your credentials regulatory bodies and professional associations what’s so special about Canadian experience training and upgrading You will also discuss skills proficiencies read a course description Assessing foreign credentials In Ontario. and your knowledge of your field. If you need to prove your educational background to an employer. In Ontario. different countries. Adapted from InfoOACETT special campus edition 2000 Steps to Employment 49 . You must also prove that you have two years’ related work experience. To become a member of OACETT. you must first have them translated. job description and professional references and complete a Professional Practice Examination. How does OACETT evaluate your experience? Almost every individual brings a different mix of experience – different jobs. If your documents are not in English. The examiner uses a standard profile of a technician or technologist. it is called World Education Services. Although it is not mandatory. one year of which must be completed in Canada. An OACETT examiner from your discipline assesses your work experience to determine if it is acceptable. (WES). you must have your transcripts assessed by a credentials assessment service.5 CERTIFICATION. You must submit a resume.
Maybe they had a negative experience in the past. then practise saying each one.___ discipline 2. Tell the employer how much your English has improved and how you plan to improve it even more by taking evening conversation classes and trying as much as possible to talk with native English speakers. Do you have to get your credentials assessed? 2. discipline mandatory assessed Activity 2: Matching Match each word to its definition by writing the corresponding letter in the blank space. If they have never hired a foreign-trained person before. in which a newcomer didn’t understand instructions. and that you don’t mind it when others correct you. Also.___ assessed 4. Also research the differences and similarities between working in your last country and working here.Engineering Workbook Activity 1: Pronunciation Listen to the instructor say the following words and mark the syllable stress in these words. they may worry that that person won’t have the skills necessary for their workplace. or didn’t perform their job well enough. equipment and software used? If not. but some may have concerns about hiring foreign-trained people. tell employers that you will ask questions if you don’t understand something. update 50 Steps to Employment .___ credentials 5. You can tell employers that although your English isn’t perfect. then had to be let go. Will you get your credentials assess? Why/Why not? What is so special about Canadian experience? Most Canadian employers probably don’t even know what Canadian experience means. 3. 1.___ profile a) description b) evaluated c) diplomas and marks d) sector or area of knowledge e) necessary. machines. Employers may also be concerned that your English skills aren’t good enough.___ mandatory 3. required Activity 3: Comprehension 1. Maybe the newcomer was offended when the employer tried to correct their English. Explain the process of having your credentials assessed. you feel it’s good enough to get the job. Are the same tools.
have a good attitude and that you work well under minimal supervision. the fewer excuses employers will find for refusing you.Certification. Do you have all of the requirements for Canadian experience? Activity 5: Making a phone call Look in the phone book for your local volunteer centre. complete your work on time and that your English is good enough. Any job they provide you with will give you a reference and allow you to practise your English – two important ways of gaining Canadian experience. Training. education and experience. a good team player. Activity 4: Comprehension 1. In Ontario… Entry-level qualifications Education and training Knowledge of the industry Interpersonal skills Teamwork skills Customer service Computer programs Technical skills Back home… Steps to Employment 51 . What does it mean when employers ask for Canadian experience? 2. Activity 6: Fill in the chart Fill in the chart with information on the qualifications required for employment as an engineering technician or technologist back home and in Ontario. Landlords can say that you are honest. Discuss the differences. The more similarities you can find between your last job and the job you want here. Supervisors of volunteer or unrelated survival jobs can say that you are punctual. a hard worker. ESL teachers can say that you have excellent attendance. give employers Canadian references. and pay your rent on time. and Experience yourself by taking courses so that you can prove to the employer that you have the necessary skills. polite. For example. Finally.
For example. ______________________________________________________________________ 4. Then practise saying these sentences with your partner. If you still need help with your English. especially if it involves computers. If you have learned a skill but you haven’t yet used it. you can say that you are proficient in it.or part-time. If you have experience using a skill. but I am proficient in AutoCAD. Identify any skills you do not have. go to a library and look up the codes. ______________________________________________________________________ 3. They are more interested in what you can do. it is not unusual for people to change careers several times during their life. Find out the differences between these codes and those you used where you last worked. each time going back to school full. version 13. Make sentences describing your skills. take a course in 3-D AutoCAD. Activity 7: Comprehension How can you do to keep your skills up-to-date? Activity 8: Writing Employers are less interested in wether you have taken a course in a subject than if you can apply what you’ve learned. register for an English course. They may take courses at night or on weekends while working full-time to upgrade their skills and knowledge in their field. Look at job ads to determine what is involved working in a similar job to the ones you had before coming to Ontario. if you do not know Ontario building codes. you can say you are familiar with it. ______________________________________________________________________ 52 Steps to Employment . ______________________________________________________________________ 1.Engineering Workbook Training and upgrading In Canada. ______________________________________________________________________ 2. Try to get volunteer work with them to practise the new computer skills you learn in your courses. Then find out where you can take courses that will allow you to gain the skills and knowledge you need. Attend college courses if necessary to upgrade your knowledge of computers. For example: I am familiar with 3-D AutoCAD. not just what you know. Use the expressions. Non-profit organizations are always looking for volunteers. For example. Join organizations or ask your local volunteer centre for jobs that will help you practise your English with native English speakers. I am familiar with… or I am proficient in… to talk about the above computer and non-computer courses. if you have done only manual drafting.
Quality Assurance ISO 9000 Cost Estimating and Control Stress Analysis Allan Bradley PLCs Building Codes and Regulations Statistical Process Control (SPC) Modelling Activity 10: Reading a course description Mechanical and Electrical Systems – Commercial and Institutional Buildings An intermediate course to materials and methods of Canadian construction. Will codes for small building construction be included? 4. Is there a pre-requisite for this course? 2. 6:30-9:30. When will it be held? 3.Certification. – Apr. and Experience Activity 9: Comprehension Circle the courses you have taken. Jan. Make a list of them. or equivalent education/experience Schedule:14 sessions. Prerequisites: AutoCAD and Materials and Methods – Residential and Small Buildings. The focus of this course will be on commercial and institutional building construction. Steps to Employment 53 . Put a star beside the ones you plan to take in the future. Part 3 of the Ontario/National Building Codes will be examined in relation to permissible materials and methods. Training. How much does it cost? Activity 11: Research Look at course calendars and/or Web sites of colleges near you under engineering technology to find these and any other courses you need to take. Cost: $439 Adapted from Ryerson Polytechnical University 2000-2001 Calendar Answer the following questions based on the reading. 1. Wed.
edu. Training and Universities Web site www.on. universities and private institutions for a list of colleges and universities in Ontario visit www.ca/english/career_info/English/main/resources.ca credentials assessment visit the World Education Services at www.gov.org volunteer work look in your phone book for the nearest volunteer centre check your local newspaper for volunteer opportunities Employment .htm for Ontario colleges courses you can pick up course calendars from any college or private school. or you can visit their visit the Web sites for community colleges in Ontario and pick up course calendars.gov.ca For more information on… 54 Steps to for a list of private institutions visit www. or call them to see if they will mail a copy see list of community colleges at the Ministry of Colleges.wes.com visit CTHR.schoolfinder.edu.Engineering Workbook colleges.on.
Terminology Equipment and Procedures Work Tasks Communication in the Workplace Communication in the Community Personal Plan Steps to Employment 55 .
6 EQUIPMENT AND PROCEDURES In this unit you will learn terminology to describe equipment and procedures to make experience statement and you will practise using terminology to describe equipment and procedures saying your experience statement Equipment Activity 1: Matching Write the letter from the picture in front of the correct word. ___ oscilloscope ___ probe ___ hand-held infrared thermometer ___ frequency counter ___ multimeter ___ winch Steps to Employment 57 .
Put a star beside the ones that you are proficient in. Listen to the instructor say them. Put a check beside the ones you are familiar with. Activity 3: Pronunciation This is a list of software applications that you may be required to use. AutoCAD Pagemaker Eudora CAD/CAM MS Excel MS Word LAN TCP/IP C++ CATIA Adobe Photoshop FileMakerPro Netscape LINUX QuattroPro UNIX Java COBOL Adobe Illustrator CorelDraw Microsoft Project MS Access MS Windows WordPerfect Visual Basic 3-D CAD Oracle 58 Steps to Employment . then mark the stressed syllables and pronounce them aloud. Circle the software you have heard of. ask him or her what task they did with it. If yes.Engineering Workbook Activity 2: Interview Ask your partner if he or she has ever used the above equipment.
___consult with a) collect b) get advice from c) perform d) watch e) measure by comparing to a standard f) clean and keep in working order g) identify trends and make conclusions from data Activity 6: Pronunciation Listen to your instructor say the verbs and nouns on the chart below. Word Processor Graphics Platforms Programming Languages Networks Drafting Software Activity 5: Matching Match each word to its definition by writing the correct letter in the blank space.___conduct 2.___compile 7.___maintain 5. 1. Mark the stress on all of the words and practise saying them aloud. Steps to Employment 59 .___calibrate 6.Equipment And Procedures Activity 4: Fill in the chart Put the applications listed in Activity 3 into the correct categories.___monitor 4.___analyze 3.
Put check marks in the intersecting squares if it is a duty that you have done.Engineering Workbook Activity 7: Comprehension Match the words in the left columns with the words along the top. Specifications Prototypes or models Estimates or contracts Machinery & equipment Instruments Plant layout analyze assist in calibrate check collect compile complete conduct consult design develop inspect maintain monitor operate perform prepare repair supervise test 60 Steps to Employment Computer programs Surveys/ tests Moulds Data .
In your resume and interview make sure to describe any work experience and courses that you have taken that have helped you to get the skills they want.5 million to ensure that safety specifications were followed. occupation) • your duties and responsibilities. construction progress schedules. I coordinated field surveys during various phases of design and construction.” “In Cameroon. Working with 15 others. and computer skills. I prepared formal tender submissions. I reviewed drawings for residential. progress claims and written contracts for building sites. What employers are looking for… Employers are looking for proof that you have excellent teamwork skills. a college or university degree.Equipment And Procedures Activity 8: Describe your experience Write sentences to describe the work you have done using the vocabulary you matched in the table above. Here are two examples: “I worked as a construction estimator in China for two years. You have to talk about: • where you worked • how long you worked there • your position (job title. technical skills. 2.” Steps to Employment 61 . 1. When you apply for a job in Canada. 3. Activity 9: Speaking Now take turns practising your sentences with a partner. monthly cost forecasts. employers want to know about your work experience. and ensured quality control of concrete used on-site. I worked as a site foreman for one year. commercial and industrial buildings to ensure they conformed to design concepts. 5. 4. I inspected and supervised drainage construction at a college complex with construction value of CDN$4.
Engineering Workbook Activity 10: Writing an experience statement Based on the information in the reading. Activity 11: Describe your experience Now practise with your partner taking turns saying your experience statement. 62 Steps to Employment . Then take turns with everyone in your sector. They will give you ideas to improve it. write your own experience statement (100-150 words). saying where you worked and what you did.
Ontario Job Futures and Essential Skills Profiles at local libraries or through the HRDC Web site www. 2000-2001. 2 visit www.ca job descriptions research the National Occupation Classification at www.gc.tools. Catalogue No.gcca/english/lmi/eaid/occ.hrdcdrhc.ca see Guidance Centre Career Monograph Sheets. at your local library or order from 1-800-565-9523 (there is a fee) Steps to Employment 63 .info/ojf/jobf_e. OACETT.Equipment And Procedures tools and equipment see The Ontario Technologist.html look for materials published by Human Resources Development Canada (HRDC) such as Job Futures.hrdcdrhc.on. March/April 2000 For more information on… see copy of Circuit-Test 2000 catalogue see Efston Science Jensen.
Iva’s job is important.000 or $100. Iva also spends a good part of each day with other members of her team – like civil and electrical engineering technologists – or meeting with clients. Over the years. She works in a Kitchener office of an engineering firm. A typical day for Iva begins at 7:30 AM. Adapted from information at www. The farthest she has been is Argentina. What does Iva do? 2. technology has changed Iva’s job. either dealing with contractors and vendors or working on ventilation system designs.ca Activity 1: Discussion 1. Ventilating and Air Conditioning).7 TERMINOLOGY FOR WORK TASKS In this unit you will learn about daily operations and work tasks terminology to describe duties and responsibilities health and safety You will also practise describing your job and daily routine Real stories… A day in the life of a mechanical engineering technologist Iva is a 41-year-old mechanical engineering technologist specializing in HVAC (Heating. and machines can fail.” she says. The day usually ends at 4:30.000. “A one-day delay in delivering drawings to a contractor could carry a cost of $50. If they run into trouble.cthrb. and that’s no exaggeration. answering email and voice messages. people become uncomfortable and sick. That’s because deadlines are very real. What is she in charge of? 3. A quick conference call can straighten things out. What is the first thing that she has to do? Steps to Employment 65 . and a delay that causes a plant to stay shut longer than planned can cost big bucks. but sometimes Iva is in the office as late as 10 PM. About half her time is spent at her desk. they snap photos and then email the images to Kitchener. Iva is out at job sites for about one-tenth of the year. But if she is working on a complex out-of-town project she could be gone up to 40% of the time. Without proper ventilation. Every crew Iva has in the field is equipped with a digital camera.
Activity 3: Speaking With your partner. Use the space below to make notes.Engineering Workbook 4. How often does she have to go out of town? 5. Describe some of your work experience to your partner. Then. After that. Write five sentences in chronological order to describe your main work tasks. Finally. First. Next. discuss the various tasks in Activity 4 and identify which tasks you have done. How does she solve problems that her crew has when they are working out of town? Activity 2: Writing Think of the daily routine at your former job. Use the following adverbs of time to show sequence. 66 Steps to Employment .
N – Numerical skills C – Communication skills PS – Problem solving skills A – Analytical skills W – Writing skills M – Mechanical S – Supervisory ability T – Team playing ability CS – Computer skills F – Ability to understand/read data or instruments ____ 1. Take notes of measurements. 7. Participate in policy making and public education and awareness programs. Assign codes to the list of tasks according to the skills needed to perform them. Test an instrument. 8. Look Ahead. 3. 17.Terminology For Work Tasks Activity 4: Classify the work tasks This is a list of work tasks described in The Canadian Technology Human Resources Board’s resource guide.cthrb. Write job descriptions. 15. 20. Graph data using drafting software. 9. 12. 11. Keep detailed notes of work-related activities. Meet with sales reps or discuss project with co-workers. Do calculations. 5. 18. Check voice mail. Get Ahead from the Web site www. 13.ca ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ Steps to Employment 67 . 6. There may be more than one skill involved for each. Do subsurface soil investigations. Get Ahead. 16. Use a spreadsheet program to plan and monitor projects. 4. Source: Look Ahead. Make suggestions as to the correct and safe way to get rid of toxic waste. Consult with team and discuss the technology best suited for a particular job. 14. Figure out scheduling. Think of solutions to problems. Set machine or equipment controls. Fill out and submit paperwork for workers’ compensation. Decide how many people will be needed for each job. Develop conclusions for tests. 2. 19. Do environmental assessments. 10. Think of solutions to problems.
___ test 4. Civil engineering technicians and technologists 1. ___ prepare 2. ___ assist in inspecting a) moulds. ___ help design 3. ___ set up and operate 3. tools. ___ collect and compile a) data b) specialized and standard test equipment c) process control systems d) electrical equipment and systems e) field installations and quality control 68 Steps to Employment . ___ measure and analyze a) construction materials b) field surveys c) soil and water quality d) field operations and quality control e) for engineering projects Mechanical engineering technicians and technologists 1. ___ measure. dies and fixtures b) cost and material estimates c) engineering designs. drawings and specifications d) of machines. Match the vocabulary in the left column to the related work on the right. calibrate. design and supervise 4. ___ assist in preparing 2. analyze. components and materials e) mechanical installations and construction projects Electrical and electronic engineering technicians and technologists 1. ___ conduct 5. operate and maintain 5. ___ prepare 5. ___ inspect 3. ___ install.Engineering Workbook Duties and responsibilities Activity 5: Vocabulary practice Below is a list of common responsibilities and duties that technicians and technologists have. ___ conduct tests and analyses 4. ___ design. develop and test 2.
___ 6. ___ 11. ___ 5.I can _______________________________________________________________ Steps to Employment 69 . add five tasks of your own. ___ 9.I can _______________________________________________________________ ___ 15. I can solve problems/troubleshoot.Terminology For Work Tasks Activity 6: Describe your abilities Put a check mark beside all the tasks you can perform. I can prepare detailed drawings. ___ 2. Then.I can supervise people. ___ 10. ___ 1.I can _______________________________________________________________ ___ 12. plans and charts using a computer.I can _______________________________________________________________ ___ 14. I can install specialized equipment. ___ 4. I can plan and design a factory.I can _______________________________________________________________ ___ 13. I can operate and maintain equipment or machinery. I can keep systematic records of measurements and other data. I can record detailed information about a piece of land. I can conduct experiments in a lab. I can analyze data and prepare reports. ___ 7. ___ 3. ___ 8.
What exactly does a civil engineering technician do? They carry out air. I had to get an unlisted home number so that people would not disturb my family at home. I also had to meet with regulatory bodies and to respond to complaints from individuals or the community.Engineering Workbook Activity 7: Interview Interview your partner to find out about their past job and its responsibilities and duties. Refer back to the previous activities in this unit for vocabulary. water. water. preparing and analyzing air. 70 Steps to Employment . Use the following questions as guides. Q: A: Activity 8: Writing Write a brief report based on what your partner did in his/her home country. What were your main responsibilities? I was responsible for gathering. and soil tests to monitor natural resources. You can also look at Unit 2 for a review of other useful job verbs. Q: A: Q: A: Q: A: What did you do in your country? I was a civil engineering technician. What was the most difficult part of your job? Getting complaints from the public. and soil samples.
J.M. Using full sentences. T. Also.Terminology For Work Tasks Activity 9: Writing Now write a story (100-150 words) describing your former job.C.T. ISO 9002 Steps to Employment 71 .L. describe duties and responsibilities.I. write about what you liked and didn’t like about this job.Q. Terminology Activity 10: Acronyms Use the Internet to find the meaning of these acronyms used by various technicians and technologists. P.
Activity 11: Matching Match the picture to the symbols that correspond. __ a) Reactive Material 2.Engineering Workbook Terminology for health and safety WHMIS The Occupational Health and Safety Act requires that labels be placed on all hazardous chemicals that are used in the workplace. __ 5. and have Materials Safety Data Sheets (MDHS). 1. __ 4. Mark the syllable stress in these words. This prevents the incidence of occupational illness and injuries resulting from the use of hazardous chemicals in the workplace. flammable oxidizing toxic poisonous compressed infectious combustible biohazardous 72 Steps to Employment . __ 6. __ 7. Under WHMIS all potentially hazardous materials are labelled. __ b) Biohazardous Infectious Material c) Compressed Gas d) Oxidizing Material e) Other Toxic Effects f) Corrosive Material g) Poisonous and Infectious Material h) Flammable and Combustible Material 3. __ Activity 12: Pronunciation Listen to the instructor. which describe how to handle the materials safely. This labelling system is called Workplace Hazardous Materials Information System (WHMIS). then practise saying each one. __ 8.
_______________________________________________________________________ 3. 1. _______________________________________________________________________ 4. decide which symbols represent which class. This sudden release of energy can produce gases or an explosion. For example: You should wear reinforced boots when working with a spade. You may want to use the materials from activity 11. Source: WHMIS Education Program Activity 14: Safety Find someone who works in the same sector as you do and write a safety guide using the following language. _______________________________________________________________________ 8.Terminology For Work Tasks Activity 13: Reading The eight symbols are identified according to six classes. You shouldn’t handle biohazardous materials. Some chemicals when mixed can produce the same effect. _______________________________________________________________________ 5. these materials can contribute to the combustion of other materials. these materials may react violently. ranging from Class A (the least dangerous substance or situation) to Class F (the most dangerous substance or situation) With your partner. 2. 5. Class B: Chemicals that are easily ignited. Class F: Under certain conditions. _______________________________________________________________________ 2. 3. Class D: Three types of poisonous and infectious materials: a) Acute health effects b) Chronic health effects c) Biohazardous materials. Use the pictures from activity 11 and write the corresponding numbers in the boxes. _______________________________________________________________________ 6. 1. Class A: Chemicals such as oxygen or acetylene used under pressure in a container. Class C: If mixed with oxygen. 4. _______________________________________________________________________ Steps to Employment 73 . Class E: Materials which can attack metal and skin. _______________________________________________________________________ 7. 6.
ca terminology do an Internet search on your sector to find more sector-specific terminology visit your local library and find books on your occupation interview someone in your field WHMIS request a copy of Workplace Hazardous Materials Information System (WHMIS) from the Occupational Health and Safety at 416-314-5421 or visit www.cthrb. Get Ahead on the CTHRB Web site: www. at www.hrdc-drhc.www.Engineering Workbook technical work tasks For more information on… 74 Steps to visit your local library and search for occupational profiles for technicians and technologists.ohcow.on.ca/jobfutures look at the occupational profiles listed in Look Ahead. You can look for the National Occupational Classification (NOC) published by HRDC.gov.ca/lab/ohs advice on health and safety visit the Occupational Health Clinic for Ontario Workers Inc. look for the Career Monographs published by University of Toronto Press at your local library or HRDC Employment Resource Centre read Ontario Job Futures: www.ca Employment .gc.
For example.” People feel better when they are not told they are doing something wrong. Instead. “are you using your calculator?” If the person answers “no”. we ask. say “We’re going to miss the deadline because this part of the project isn’t finished. especially to a co-worker who is not cooperating. Avoid saying “You didn’t finish your part of the job. You should: • • • agree with them thank your supervisor for pointing out your mistake promise you’ll try to improve Giving criticism It’s also important to know how to give criticism. we say. especially if we think we are doing a good job. it is just as important to know how to give and accept criticism. Now we’re going to miss the deadline. We all like to hear when people tell us we’re doing a good job. “can I please borrow it?” Accepting criticism In addition to making polite requests. So instead of making a direct request “give me the calculator”. It is harder to hear that we need to improve.8 COMMUNICATION IN THE WORKPLACE In this unit you will learn about communicating with co-workers and supervisors language for memo writing You will also practise dialogues reading and writing memos Communicating on the job Communication is very important in the Canadian workplace because so much of the work you do is in teams. when your supervisor says that you have not completed your job properly. This means that we add words at the beginning to prepare the listener for the request. Steps to Employment 75 . he or she is giving you criticism. it is more polite to make an indirect request. In Canada. Knowing how to make a request and give information politely will help you fit in and progress in your organization.
Then perform one of the above role-plays for the class. What should you not do? 3. then practise saying each one. 4. Ask your supervisor if you can take your two-week holiday in March so that you can visit your relatives in Iran for New Year’s. What should you not do? 5. What should you do to give criticism? 4.Engineering Workbook Activity 1: Pronunciation Listen to the instructor. What should you do to receive criticism? 2. Tell your co-worker and fellow team member that he must work harder to meet a deadline for this coming Friday. 1. Your boss tells you that there are a lot of mistakes in your report and she wants to discuss it with you. Whom would criticize at work? 6. take turns with a classmate practising the following role-play situations. Whom would you never criticize at work? Activity 3: Role-play In pairs. 76 Steps to Employment . Ask your supervisor if you can change your work hours from 9-5 to 8:30-4:30 for the month of Ramadan so that you can be home for sunset. Mark the syllable stress in these words. polite politely direct directly accept reject co-operating criticism Activity 2: Comprehension 1. 2. 3.
Making suggestions and apologizing
Talvinder and Boris are technicians in a steel manufacturing company. They perform stress analysis and test moulds to produce tools and dies. A faulty tool has been shipped to the client. It happened during Boris’s shift. Only Talvinder was criticized by their supervisor for letting the problem go unnoticed. Talvinder is angry because she feels it isn’t her fault. She interrupts Boris on his lunch break.
Talvinder: Boris, you made a big mistake. The boss just criticized me for a tool and die that went to our best client. It was inspected during your shift. Boris: How dare you interrupt my lunch. How are you so sure that it was on my shift? Talvinder: Because the client returned the whole order to the boss and the number on the box matched the order that you inspected during the night shift last Saturday. Boris: I don’t appreciate having my lunch interrupted or being accused of something I didn’t even do. You just couldn’t wait to blame me. Well, if you had checked the schedule, you would have seen that I switched shifts with Liu last Saturday so I could go to my sister’s wedding. Be more careful before you blame someone.
Activity 4: Pronunciation
Listen to the instructor say the following words. Mark the stressed syllables in these words, then practise saying each one. Does adding the suffix “ed” always change the number of syllables in a verb? What’s the rule? shift blame switched checked mould inspected
Activity 5: Fill in the blanks
Finish the sentences with four of the above words: 1. When I work the night ____________ (noun), I sleep during the day. 2. I __________ (verb) shifts with my co-worker – now I’m working 7AM-3PM and he’s working 3PM-11PM. 3. The production supervisor found a faulty ____________ (noun) and will __________ (verb) the technician on duty.
Activity 6: True or false
Circle T beside the staments that are true, and circle F for the statements that are false. T T T T F F F F 1. Boris is blaming Talvinder for the error. 2. Boris is angry at Talvinder for interrupting his lunch. 3. Talvinder is Boris’s boss. 4. Talvinder is criticizing Boris.
Activity 7: Comprehension
What is wrong with the way that Talvinder is handling the problem?
Activity 8: Write a dialogue
With a partner, write a new dialogue.
Activity 9: Role-play
Present your new dialogue with your partner in front of the class.
Activity 10: Comprehension
Read the following revised dialogue and discuss what has been changed, and if this is an improvement. Talvinder: Hi Boris, sorry to bother you. Can we talk after your lunch? Boris: Sure, I’ll be finished in ten minutes. Talvinder: Thanks, see you then. Boris: What is it? Talvinder: I’m afraid we have a problem. Our best client has complained about the dies that were shipped this week. I’ve checked the order number and it matches the order that was inspected last Saturday night. Boris: I usually work that shift, but that night I asked Liu because I had to go to my sister’s wedding. Anyway, it doesn’t matter who did it, we’ve got to solve this problem. Talvinder: Any ideas? Boris: Let me talk with Liu and see if he can solve this problem. Talvinder: Thanks. The sooner we solve this, the happier the boss will be.
Workplace language functions
Activity 11: Pronunciation
Listen to your instructor say these words and mark the syllable stress, then practise each word. repeating polite disagreeing checking agreeing confirming following encouraging questioning
Activity 12: Matching
With a partner, figure out the correct language function for each example and then write it on the lines. Compare your answers with your partner’s. repeating polite disagreeing checking agreeing confirming following encouraging questioning
_____________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ _____________________
1. Could you speak a little more slowly please? 2. I don’t quite understand. Do you mean…? 3. I don’t think so. 4. I see. 5. I think there could be a misunderstanding. 6. I understand. 7. I’m sorry, but… 8. I’m sorry. I didn’t quite catch that. Could you repeat it? 9. Oh? 10. Okay. 11. Really? 12. That’s… 13. Was that C like Charles or G like George? 14. Yes. 15. You’re not serious.
_____________________ _____________________ _____________________
Your name is Terry Weaver. the production manager. You must include the subject on a memo. 5. Circle F for False or T for True. 3. 2. You must sign a memo. Memos can be sent to other companies or organizations. He had to go for one week to another city and of course he will go to many meetings. Louis Gordon. Louis Gordon. The customer is Burgess Automotive and this dealer has been our most valuable customer for the last 15 years. T F T F T F T F T F T F 1.Engineering Workbook When the boss is away… You have been working in the Quality Assurance department at a major automotive manufacturer for only one week.000 cars outside of the production line. Memos should only contain one subject. Memos can be posted on a wall or sent electronically by email. Terry. and he was really angry because the guy who had your job before you didn’t answer 2 or 3 messages from him about a problem with the steel brake system. so it will probably be very difficult to get in touch with him. From: Louis Gordon To: Terry Weaver Subject: cars with affected units out of production line Hi Terry: Yesterday afternoon I got a call from Lee Jones. and be careful because this guy is good at blaming other departments for problems on parts. Now there are 1. when you are finished. 6. please talk to Lee and try to identify the problem. Check your answers with your partner. Memos are only used within companies or organizations. Quality Assurance Manager Activity 13: True or false The following statements are about writing memos. you received an email memo from your boss – Quality Assurance manager. 80 Steps to Employment . 4. At the end of your first week.
Try to talk to Chris and persuade her to participate with the team. Activity 15: Memo writing In your small group. Now the problem with Chris is that she doesn’t like to communicate with the rest of the team because she says that in the past her ideas were never put into place. Steps to Employment 81 . She improved the output of the production line by 35% during these nine years. then list. We have a new team member named Chris Irwin. Visit other groups’ posters to see how they replied.Communication In The Workplace Activity 14: Comprehension In your small group of participants with different occupations. I need to get Chris involved as soon as possible in order to identify problems in the production line. then list the most important points of this memo: 1. 2. 3. She was the most valuable person in our Sarnia plant with Quality Assurance for 9 years. Louis Gordon. Pin it to a bulletin board when you are finished. Sorry I couldn’t talk to you before you left last Friday so I have to leave another memo for you. 3. Quality Assurance Manager Activity 16: Comprehension In your new small group agree on. 1. agree on. the main points of the second memo. From: Louis Gordon To: Terry Weaver Subject: follow-up to cars outside production Hi Terry. plan your response to Louis Gordon and write it using proper memo style on a poster-sized piece of paper. 2.
Engineering Workbook Activity 17: Memo writing Re-group and write a response to the second memo as you did with the first. From: Subject: To: 82 Steps to Employment . using memo format.
Wrigley. Wiley and Heide S. 1987 Discovering Life Skills. YWCA. Vera McLay. 1985 these and many other books can be found at your local library Steps to Employment 83 . Terence G.Communication In The Workplace communicating in the workplace Consult the following books: For more information on… Idioms. Prentice-Hall Regents. Language Training Canada Communicating in the Real World.
It helps to make business cards with your name and phone number on the front and your qualifications on the back.9 COMMUNICATION IN THE COMMUNITY In this unit you will learn about the hidden job market networking small talk using the telephone to get and give information you will also practise how to build a network using small talk to expand your network using the telephone to get and give information The hidden job market Only about 15% of the jobs for engineering technicians and technologists are advertised in newspapers and on the Internet. Another way that employers find qualified workers is through employment agencies or recruiters. This may be a familiar way of getting a job back home where you knew many people. Give one to your barber or hairdresser and your doctor or dentist. Steps to Employment 85 . Don’t forget to tell everyone in your family so that they can tell others what kind of work you are looking for. Give your card to people you see regularly in your community. engineers and technicians and technologists. These people are now in your network. It is also possible when you move to a new community too. In return for finding you work. For example. the agencies get 10% to 15% of your salary when you are hired by an employer. You should never have to pay an agency to help you because they will get paid from the employer when you are hired. synagogue. These agencies provide employers with workers specializing a particular occupation or field. There are several agencies that will help you find work for free. church. mosque or temple. The other 85% of jobs can only be found through networking (making as many contacts as you can) and through employment agencies. You can apply to these agencies and they will send your resume to employers. Give your card to other parents you regularly see when you take your children to the park or playground. there are agencies that specialize in finding work for hitech occupations. It is a very common way of finding work in Canada.
Networking isn’t a common way for Canadians to find work. a directory or the Yellow Pages to make a list of ten employers in any sector who might hire you. F 6. 8. 9. F 3.Engineering Workbook Activity 1: True or false Circle T for statements that you think are true and F for those you believe are false. It is shameful to ask others to help you find work. F 8. Activity 2: Work environments Put a check beside the following sectors you would be able to work in. 6. educational and correctional institutions __ Public utilities including gas and water Activity 3: Searching for employers Where would you find lists of employers in the above sectors? Use the Internet. Give everyone in your network your business card so that they know your phone number and qualifications. F 5. You can also mention to others at your place of worship that you’re looking for work. hairdressers and other parents can help you find work in your field. 7. 1. 5. Jobs found through agencies pay a bit more than those you find on your own. 2. F 4. F 7. 3. 10. 4. All agencies charge money for you to register with them. T T T T T T T T T F 1. __ Manufacturing __ Government __ Consulting engineers __ Construction __ Government __ Medical. F 2. About30 % of the jobs available at any time are found through networking. Barbers. 86 Steps to Employment . 70% of the jobs available at any time are advertised on the Internet. F 9.
You’ll find that you will learn English much more quickly and Canadian life will become much easier if you meet people who were born in Canada or have been here a few years. Your network includes everyone in your life. Learn what you can about people in your network. Maybe the elderly man who lives next door in your building is lonely and likes to talk to you in the hallway. By volunteering to supervise the children. knowledge. Why should you form a network? 2. Activity 4: Comprehension 1. experience. you get to meet other parents and find out about babysitters and activities for your children. Also. talents and needs. You can also learn valuable lessons from immigrants who have been in Canada longer than you have. But making a network takes some effort.Communication In The Community Networking Moving to a new country is a big change. How should you form one? Steps to Employment 87 . And it’s probably much bigger than you think! People in your network can help you and you can help them. Find out their skills. Talking to him makes him less lonely and you get to practise your English. You can meet new people by forming a network – something that you had back home with your extended family members and others in your profession or community. maybe your daughter’s school needs volunteers for class trips.
Get to know your fellow volunteers better. These are people whom you meet in work and social settings. h) If you are involved with any community or professional associations or activities. Most people join these groups to meet others. your extended family. ___ acquaintances 2. ___ suppliers 10. e) Because you do business with them anyway it is easier to find out more about them and find out if they might need your services. ___ co-workers 4.g. ___ family 6. church or synagogue can advise and support each other on common issues. g) Find out about the skills and knowledge of the people you work with. (e. Ask each person you meet to tell you more about him or herself. mosque. ___ neighbours 8. and classmates). make a list of all of the people you see every day (e. f) You serve them and you have built up a relationship of trust. 1. Ask them to serve you in various ways. The door is already open. Activity 6: Building a network In the first column. You can tap into their knowledge and their networks. ___ friends 7. your doctor.g. Don't waste the opportunity to begin friendships and networks this way. people you see at the bus stop). ___ volunteer groups a) Members of your family have different skills and backgrounds. you have a ready-made network. the owner of your corner store. c) Because you live close by. supporters and referrals. You may be able to help each other. you have chances to develop close relationships. In the third column. i) j) One of the reasons people volunteer is to meet others. Ask to be introduced. those where you worship. d) People who share the same faith at your temple. all of the other learners in your class.Engineering Workbook Activity 5: Matching Match the descriptions with the people in your network. list all of the people you see less than every week. ___ clients 3. Write their names or describe them if you don’t know their names. as suppliers. your family. ___ clubs or associations 5. 88 Steps to Employment . You know you already have one thing in common—your choice of residence. Do the same for in the second column of all of the people you see every week (e. b) Your friends have skills you may not be aware of and they have their own networks. ___ religious community 9.g.
See who has the longest list in the class. People you see every day: 1. 16. 12. 13. 8. Compare your list with another person in the class. 10. 11. 19. 2. 6. People you see every week: People you see less than every week: Steps to Employment 89 . 4.Communication In The Community barber). 15. 14. 5. 3. 17. 9. 7. 20. 18.
are divorced or separated. knowing if they have children. we address everyone the same way. they might be afraid that that person wants to find out their socio-economic status. but how do you ask for things from strangers? By finding things that you have in common. or by sharing information first. However. In Canada.” the other person will probably ask something like. however. My bus was late!. the above information is asked for upon meeting someone. many Canadians do not publicly practise any religion. live with a male or female “partner” without being married and many of these people may have children. if you say. Asking if someone is married can be personal because in many other countries one treats someone who is married with more respect. regardless of how they answer the above questions. since it is important to get this information from the people in your network. can be important. If someone asks them where they live. “where were you coming from?” After you tell them from which part of the city you came. especially children around the same age as your own children. so that you know how to address someone. this information is personal. what they do for a living and what their husband or wife does. socio-economic address (verb) status 90 Steps to Employment . But hey are all treated equally. so that you may help each other. it is considered impolite to DIRECTLY ask people: • • • • where they live what they do for a living whether or not they are married what their religion is While it is not necessary to know if someone is married. others are more likely to share with you. For example. In Canada. This way.Engineering Workbook Small talk Sometimes the people closest to us have the information we need. It’s easy to approach family and friends. Then say each word out loud. In many countries. But they may be afraid to admit this for fear that they may be discriminated against by others who are religious. the best way to find out the answers to these questions is INDIRECTLY. Some newcomers say that Canadians are cold because they don’t like to share this information. “It took me an hour to get to class today. In addition. Activity 7: Pronunciation Listen to your instructor say the following words and mark their stressed syllables. For many Canadians. Many Canadians are not married. but you just have to ask for them INDIRECTLY. Answers to the other three questions can be important. you can ask them where they came from. or how much money they earn.
Do you have children? 2. What is your religion? When you are finished. It is more polite to ask people indirect questions.Communication In The Community Activity 8: True or false Read the following sentences and circle T for true statements and F for false statements. 7. It is okay to ask someone where they live if you first ask them how long it takes for them to get to class. Activity 9: Conversation In groups of two. 6. T F T F T F T F T F T F T F 1. make the following DIRECT questions into more INDIRECT questions. Most Canadians are not religious. share your information with the other pairs in the class. 5. Steps to Employment 91 . What is your profession? 4. Most Canadians do not like children. 2. It is important to have information about others in your network. 4. Canadians do not like to talk to strangers. You can never find out if Canadians are married. 3. Where do you live? 3. 1.
6. 1. Use the language functions from Unit 8 and write the message below. a library). Find out when their birthdays are and send a card. 2. 7 8. Find participants who have the following things in common with you. Meet someone for coffee after a religious service or volunteer to take a neighbour’s child to the park.Engineering Workbook Activity 10: Interviewing This activity allows you to practise networking with the participants in your workshop. 4. Activity 12: Phoning for information Call another participant in the class who does not speak your first language and ask for directions by public transit to his/her neighbourhood or another place in the your city (e. Check with your phone partner after the call or the next day in class to see if you wrote the message down correctly. 10. If your classmates answer Yes. You will have to call for directions if you have a job interview in the future.g. speaks the same language as you do is from the same country as you are is the same religion as you are lives in the same neighbourhood as you do gets off at the same subway stop or takes the same bus has children the same age as yours has children in the same school as yours worked in the same engineering discipline as you did knows the same computer languages you do has worked in English Activity 11: Maintaining your network Now plan how to “grow” your network. 3. 9. 92 Steps to Employment . You must change the following phrases into questions. 5. Keep in touch with your contacts regularly so they won’t forget that you are looking for work. Make a datebook or calendar of when you will contact the people in your network. write their name to the right of the phrase. Get as many names as you can.
Communication In The Community Leaving a voice mail message When you leave a voice mail message. The message should be less than a minute. You do not want the caller to hang up. Record yourself then play back the recording to make sure your message is clear and to the point. Activity 13: Writing a phone message Write a message using one of the following reasons explaining why you can’t be in class: a) you are sick and must see a doctor b) you just got a call from overseas last night and you have to fly home immediately to visit a sick relative c) you will be absent because your child is sick and you have to take care of her Who you are: When you phoned: Your message: How and when you can best be reached: Your phone number: Activity 14: Leaving a phone message Now phone your facilitator and leave a message on his or her voice mail explaining why you cannot come to class today. relaxed and friendly. Check that they have all of the necessary points listed in Activity 13. Did they include all the information they were supposed to? Was it clear? Was it too long/not long enough? Steps to Employment 93 . make certain you relay all the following information: • your name • the time you called • why you called • what you want the listener to do • how and when you can best be reached • your phone number Take time to record your message so that it sounds natural. Activity 15: Listening to phone messages Listen to the messages you and your classmates recorded.
to Employment . There are usually numbers there that you can call and get a tape-recorded message which you can practise listening to. community centre. sports and other clubs For more information on… 94 Steps telephone message taking practice look in the first pages of your local phone book.Engineering Workbook volunteer work look for volunteer work at a volunteer centre.
The steps for this self-assessment are to: 1. Steps to Employment 95 .10 PERSONAL PLAN In this unit you will assess your skills and knowledge discover community resources to help newcomers you will also make a personal plan for the next steps to take Self-assessment This self-assessment will help you think about your previous education. your interests. make a list of the first steps. and industry skills 3. your skills and knowledge. training. list your training. consider your personal characteristics 2. and help you make a plan of action. experience. and experience.
If you feel that you don’t have these characteristics. Questions Personal characteristics and work ethics Do you like to make your own decisions? Do you enjoy competition? Do you have self-discipline? Do you plan ahead? Do you get things done on time? Can you take advice from others? Do you adapt easily to changing conditions? Yes No Strategies… Communication and social skills Can you communicate clearly and effectively in English both orally and in writing? Are you confident in your customer service skills? Do you enjoy working with the public? Are you able to motivate employees? Are you knowledgeable about labour laws? Have you worked successfully with supervisors and co-workers (and clients if applicable) at your previous workplaces? 96 Steps to Employment . Answer the questions with a yes or no. think about strategies that you can use instead.Engineering Workbook Activity 1: Your personal characteristics These personal characteristics are seen as essential for successful engineering technicians and technologists.
Personal Plan Activity 2: Your skills and training These questions focus on your skills and training. do you know where to get this information? Do you know what skills you need to work on? Do you need to find a special ESL class? Are you prepared to spend time and money upgrading your skills? Steps to Employment 97 . Try to think about what you can do to gain this knowledge or these skills. have you collected information about certification in Canada? If not. do you need to upgrade your certification? If so. Then. Are there courses that you can take to help? Are there people who can help you? Are there ideas that you need to reconsider? Questions Technology Can you use AutoCAD? Are you able to use the Internet to research? Yes No What can I do next? Education and training Are you familiar with the Ontario codes (electrical and building) needed to work in your field? Do you have to be certified by OACETT to practise your occupation? Do you have Grade 12. the equivalent of a two-year (Technician) or three-year (technologist) diploma to work in your occupation? Training and upgrading Do you think you need training and upgrading before you can begin working in your field? Do you know where you can get training in your field? If you were trained overseas. go back and look at all the questions for which you answered no. go through all the questions and answer yes or no. First.
Choose five steps that you feel you can accomplish this year and list them here: 1. 98 Steps to Employment . 4. 3.Engineering Workbook Activity 3: A personal plan Review your answers from the charts. 5. 2.
Personal Plan Activity 4: Research To help you achieve your personal plan. Type of training Training providers Cost English as a second language (ESL) ESL / computers English upgrading Job search programs Co-op programs Building and electrical codes Volunteering opportunities Other Steps to Employment 99 . use training and upgrading pamphlets. flyers and calendars to find information for training and upgrading opportunities in your field.
com for a listing of volunteer jobs in the non-profit sector visit www.gov.charityvillage. look in the Yellow Pages under computer training for a list of Ontario Colleges of Applied Arts and Technology.html for a matching service for volunteers and agencies across Canada look in the Yellow Pages for volunteer centres in your city community programs look for pamphlets advertising community workshops look for any ESL classes or ESL classes with a focus on engineering in your community (STIC programs in Toronto or Hamilton) check your local Community College training and upgrading for private colleges and vocational schools.edu.ca visit the HRDC Interactive Training Inventory Service for Ontario at www. visit the Ministry of Education and Training Web site: www.Engineering Workbook volunteering For more information on… 100 Steps to visit Charity Village’s Web site at www.on.trainingiti.com connect to the Ontario Ministry of Education and Training’s Training Hotline at 1-800-387-5656 language training/ESL check ESL and word processing courses listed in local board of education calendars and bulletin boards at your local library Employment .org/welcome.voe-reb.
11 GLOSSARY analyze identify trends and patterns and draw conclusions CAD computer assisted design calibrate to match readings of a scale of measurement to a standard codes standards to ensure safety in construction and utility management compile collect components parts compressor a machine for squeezing together air and other gases into a smaller space conduct perform designation title diagnosis identification of a problem estimates detailed outline of job to be done and price asked gauging measuring graded assigned a value Steps to Employment 101 .
Engineering Workbook hand-held infrared thermometer device for measuring temperature in a dark place I&C instrumentation and control INJ-MOLD injection molding (usually plastics) mandatory necessary. become a member schematics information presented in the form of charts or diagrams tinkering attempting to fix in a non-professional manner transcript original statement of grades from an educational institution transient voltage suppressor device that prevents sudden power bursts troubleshoot solve problems 102 Steps to Employment . obligatory mould/mold a hollow container into which liquid metal or plastic is poured. then hardened to create an object plant factory PLCs programmable logic controls prototype original from which copies are made regulatory body organization that sets professional standards for its members in order to protect the public register sign up.
Glossary utility company that distributes power or water voltage surge suppressor an instrument that prevents voltage levels from increasing suddenly WHMIS Workplace Hazardous Materials Information System Steps to Employment 103 .