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Motorola Response to DanWatch Report on Mining Practices in DR Congo

12 August 2008

Motorola appreciates publications like the DanWatch report which highlight social and environmental
issues, including its May 30th report on mining practices in DR Congo. Motorola is concerned about
allegations of poor working conditions in the supply chain of metals used in electronics products. We are
pleased to provide these comments in response to those concerns to the Business and Human Rights
Resource Center. Motorola recognizes its corporate responsibility throughout our supply chain. Direct
suppliers to Motorola must comply with the Motorola Business Conduct Expectations for Suppliers
policy ( and establish similar requirements for their suppliers.

As noted in the DanWatch report, Motorola does not directly purchase raw metal materials. The mining,
refining and sale of raw metal represent one of the earliest stages in the Motorola supply chain for very
complex products comprised of numerous materials. The influence of a single electronics company at the
extractives level is thus very limited. We believe that in order to drive the appropriate CR improvements
throughout the electronics supply chain, a collaborative, industry-wide approach is essential.

Motorola actively participates in the Global e-Sustainability Initiative (GeSI) and co-leads the
organization’s supply chain working group. Taking action as an industry with one voice and a common
set of tools and processes affords greater influence with supplier companies, spreads best practices and
better leverages resources. Motorola has designed and implemented its supply chain CR programs
utilizing the tools and processes developed by GeSI in collaboration with the Electronic Industry
Citizenship Coalition (EICC). The specific tools and processes we have adopted include: E-TASC,
Electronics - Tool for Accountable Supply Chains (; the Information and
Communications Technology Self-Assessment Questionnaire (SAQ) and associated risk assessment; and
the shared audit program. Motorola is in the process of inviting solder and battery suppliers to participate
in E-TASC and complete the SAQ to assist in our supplier evaluation. We encourage suppliers to require
their supply chains to utilize these same tools.

The member companies of GeSI and EICC recently commissioned a study by GHGm on the sources of
certain metals, including cobalt, used in electronics products as well as the environmental, human rights
and labor conditions associated with the extraction of these metals in order to understand potential impact
and identify where best to focus resources. This study identified a number of challenges in addressing
these concerns including limitations in mapping the supply of some of these materials including those
traded as commodities. See
Motorola continues to participate in GeSI to address these challenges with GeSI’s member companies.
For example, the GeSI and EICC are exploring possible collaboration with one or more existing multi-
stakeholder initiatives on social and environmental conditions in the mining industry. As part of the
development of the study, GeSI and EICC member companies interacted with some of the initiatives
focused on the mining industry and plan to continue this dialogue as part of future work.

We believe that to be effective, initiatives on the social and environmental conditions associated with the
mining of metals must involve all stakeholders including the companies involved in mining, the local
NGOs who have raised concerns about workplace practices, workers and trade unions involved in mining,
other industrial sectors who purchase and use metals, the governments and multi-government
organizations with jurisdiction over these issues and the end users.