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Cogs 160 SP07 Nurse Interview Transcription

Gilbert Martin & Steffan McMurrin


Nurse: Natasha RN
Thursday 7:30 – 9:00
Interview Length: 1:08
Topic Index

1 – 24 General introduction, briefing about the interview and project


25 – 49 Step by step first half routine from 7am to 12pm
50 – 53 Brief description on blood sugar testing
54 – 75 Details on charting
76 – 84 Problems with the computer
85 – 89 Description of PRNs
90 – 96 Required paperwork on the shift
96 – 102 Description of the discharge process
103 – 122 Explanation on why certain days are busier than others
123 – 142 Explanation on the source of busyness in the ward
143 – 156 Details on the last 2 hours of a shift
156 – 165 Differences in hospitals in terms of workload
166 – 182 Reactions to the binder in the doorway picture
183 – 198 How and how often the charts are used
199 – 210 Description of the last time a chart was used by Natasha
211 – 216 Where to find information other than charts
217 – 232 Why charts in digital form would not help nurse much
241 – 261 How Natasha organizes her notes
261 – 271 How Natasha learned to organize her notes
271 – 279 Examples of notes of other nurses
291 – 304 Information about stat orders
306 – 310 Where stat orders come from
312 – 316 Description of the last time Natasha filled a stat order
319 – 326 The use of stat orders to speed things up
329 – 342 Description of other urgent alerts used by the hospital
344 – 348 Hierarchy of orders
351 – 366 Ineffectiveness of secretary when passing on stat orders
367 – 381 What the computers are used for
382 – 409 Troubleshooting the computers
410 – 219 Natasha wishing MARS were still paper
420 – 439 Describing training received for using computers
440 – 455 Trouble learning computer systems and keeping track of codes
456 – 468 Computer programs used
369 – 495 Verbal communication issues regarding HIPPA and shared rooms
496 – 503 Verbal communication issues regarding HIPPA and other nurses
504 – 519 Verbal communication issues regarding HIPPA and using a cell phone
520 – 536 Verbal communication errors
537 – 557 Frustrations – “on call” doctors
558 – 565 Frustrations – patient needs
565 – 589 Frustrations – patients coming and going
590 – 600 HIPPA starts at school
601 – 616 Info inside the patients room – white board
617 – 624 Other info displayed inside and outside the room
625 – 628 Natasha’s Hospital background
629 – 648 Door magnets
649 – 655 What kind of magnet would you want regardless of HIPPA
656 – 670 General issues, changes Natasha would make
671 – 680 Old staffing issue