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The Baldwin Piano.. .

You can see why it sounds better

Baldwin grand piano standards are set in the ultimate testing laboratory, the
concert stage, by the final judges of piano performance, the artists who can
afford to consider nothing less than the finest.
We pay particular attention to the comments of our artist pianists. The constant
critical evaluation of these artists, some of the country’s most distinguished
pianists, contributes substantially to piano design.
One unique way in which we utilize our artists is in the tone tests that we regularly schedule.
This important “behind-the-scenes” activity plays a major role in maintaining and improv-
ing the quality of the Baldwin concert grand, and ultimately, other pianos in our line.

The highly respected artists who participate in these tone tests provide constructive input
both tonally and functionally on Baldwin concert grand pianos. The visiting artist compares
tone test pianos on the relative desirability not just of tone, but also of various elements
such as touch, repetition, and level of sound. Pianos typically used in tone tests include pro-
duction models, prototypes, pianos representing a previously established standard, and
competitive instruments. Baldwin staff members from research and engineering, manufac-
turing, merchandising, and top management participate to hear first-hand the artist’s
In addition to analysis of potential refinements in piano design, tone tests help establish
tonal standards for pianos in current production. To insure tonal consistency from piano to
piano, we have a tonal standard piano at our factory for every size of grand we make. A
tonal standard instrument is used until a production piano is judged in a tone test to be
better, at which time that piano becomes the new tonal standard.
Seventh in a series of informative ads on piano tone published by Baldwin exclusively for the benefit of piano technicians.
Never before has a case been available to store
both universal string sets and all of the common
sizes of piano wire. A complete restringing case
that is professional looking, organized and pro-
tects the strings and wire from moisture in the air.
There are 24 compartments to hold wire, a top
section that stores over 30 universal strings and
a large open compartment, with inside dimensions
14”L x 5”W x 4%“D, for restringing tools and
supplies. The empty case weighs 6 Ibs., measures
16%“L x 15”W x 6%“D and is constructed with 316”
thick hardwood covered with a black, leather looking
high grade vinyl material. The case should last
a lifetime. Patent pending. Wire not included.

To our knowledge, this is the only case that has

been completely organized and designed specifically
for the piano technician. Genck case can hold over
100 different tools and supplies. Pouches are made
to accommodate the standard tools of the trade.
Case should last a lifetime. Tools not included.
This ultimate professional tool case is made of the
highest quality materials. Case weighs 4 Ibs. empty,
measures 15”L x lO%“W x 4”D and is covered
with a black, leather looking high grade vinyl
material. Patent pending.

No. 275 - Genck Professional Case

Only. Each Net . . . . . . . . . . . . . . . . . . . . $145.00

These cases created much enthusiasm and

received overwhelming approval at the latest
national P7.G. convention. Many orders were
placed after seeing the quality and attention
to detail that the cases presented. Order now,
No. 276 - Genck Universal String and you will not be disappointed.
Wire Case Only. Each Net . . . . . . $175.00

Exclusively Distributed by SCHAFF.

Board Official Publication Of The Volume 29
Piano Technicians Guild, Inc. Number 11
PO Box 10386 IN THIS ISSUE...
Oxon Hill, MD 20745
(301) 567-2757
Vice President THE SOUND
6520 Parker Lane
(3171 255-8213
The Friederici family: the
ROBERT SMIT, RTT You can overcome failure. first upright pianos.
Secretary-Treasurer By M.B. Hawkins By Jack Greenfield
17 Carmichael Court
Kanata, ON, Canada K2K 1Kl
(613) 592-6907 (H)
(6131 828-1292 (W)
Immediate Past President
34 Jacklin Court Inharmonicity: best
Gathering information.
Clifton, NJ 07012 resolved aurally or
(201) 473-1341 By Barbara Parks
Northeast Regional Vice President
811 Amherst Drive
Rome, NY 13440
(315) 337-4193
In-House Service.
By David Barr An immigrant story.
Southeast Regional Vice President
Skyland Drive, Box 248, RFD 2 By Charles P. Huether
Powell, TN 37849
(615) 9452639

619 Barbier Avenue

South Central Regional Vice President
Using the Consumer Price
Thibodaux, LA 70301
The dumb sales claim
contest, grand rebuilding, Index and the Employ-
(504) 446-6812
1911 piano values, re- ment Cost Index.
Central East Regional Vice President using damper felts and
303 Leland reader comments.
Bloomington, IL 61701 By Jack Krefting.
(309) 829-8359 PLUS...
Central West Regional Vice President 9 Industry News
1307 South Maple
Sioux City, IA 51106
(712) 276-3176
JAMES G. BRYANT, RTT Loose hammer heads. 30 Advertising Index
Western Regional Vice President By Gerald F. Foye 31 Clossifieds
1012 Dunbarton Circle
Sacramento, CA 95825
(916) 454-4748
Staff Copyright November 1986. Articles published in the Piano Technicians Journal rep-
BARBARA PARKS resent only the opinions of the author and not those of the Piano Technicians Guild,
Executive Director Inc. All rights reserved. No part of this publication may be copied or reproduced in any
form, by mimeograph or by any other means, without permission from the publisher,
LARRY GOLDSMITH the Piano Technicians Guild, Inc. The words, “The Piano Technicians Guild, Inc.” and
Executive Director Designate
the logo are registered with the U.S. Patent and Trademark Office - Unauthorized use
MIRIAM PATTERSON is strictly prohibited.
Director of Member Services
Technical Editor The Piano Technicians Journal (ISSN 0031 9562) is the official publication of The
Piano Technicians Guild, Inc., 9140 Ward Parkway, Kansas City, MO 64114. The
Journal is published monthly, with two issues in December. Second class postage paid
Recorded Journal Reader
at Kansas City, MO., US ISSN 0031 9562 foreign and domestic. POSTMASTER: send
JUDY HAAG address changes to: Piano Technicians Journal, 9140 Ward Parkway, Kansas City,
Subscriptions/Advertising MO 64114.
9140 Ward Parkway Annual subscription price: $85 (US) for one year; $155 (US) for two years; $7.50 (US)
Kansas City, MO 64114 per single copy. Piano Technicians Guild members receive the Piano Technicians
(816) 444-3500 Journal for $45 per year as part of their membership dues.

r/November 1986 Piano Technicians Journal

TORONTO! Discover The Feeling!

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Kansas City, MO 64 113,
(8 16) 444-4344
Please write or call before sendrng money or
Accu-Tuners. Serious inquiries or orders are
Invited to please call collect or leave a mes-
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November 1986 Piano Technicians Journal/3

It’s not whether you get Self Image - Self Worth
knocked down. It’s whether you A good self image is vital as
get up again. it charts your course in life. I’m
I’ll bet you’ve heard those afraid, however, many of our
words before. The late Vince members do not recognize their
Lombardi said that and he was true worth. Expect people to rec-
so right. We find situations on a ognize your value as a Regis-
daily basis which could be tered Tuner- Technician, your
viewed as failures. In this case knowledge and your skills, and
failure means you were not as then work to deserve that
prepared as you could have been respect and recognition. Your
- but what one needs to do is self image and your work habits
PRESIDENT’S keep trying because you are go hand in hand. Change one
never a failure until you com- and the other changes automati-
PERSPECTWE pletely give up. cally. You have a responsibility
In this field of piano technol- to yourself and to your peers in
ogy and across our organization P.T.G. to be the very best you
we are very fortunate. Not only can be.
do we have a means of con- Reaching a goal and achieving
stantly honing our skills by a level of expertise in the field of
reading and attending the var- piano technology should be the
ious functions that are available beginning of setting forth a new
for our benefit, but at any time goal. It can be a most delightful
there is a particularly difficult surprise if a few quiet moments
situation, there is always some- are taken to look back at where
one to call. Asking questions is you began, how you have worked
no crime, but a bridge to the and planned to achieve the skills
solution you are seeking. and successes you have so far
Here are a few things about attained and then suddenly real-
failure we should remember: ize your true worth.
M.B. Hawkins, RTT 1. To fail is not to be a failure True worth would certainly
President - Your failure only proves that include formal education in
you are human. It means you piano technology. For many, for-
tried and to try to accomplish mal education means a school at
You Can anything is to risk failure. To which piano technology was
Overcome completely avoid failing is to
attempt nothing.
studied, but when combined with
what we call true worth, more
Failure 2. Once you’ve learned from
your failures, forget them. If you
must be taken into considera-
tion. Many mistakes, many
continue to focus on the failure classes, many technical sessions
you will soon see nothing else. and many, many hours in front
Build on your successes but of or indeed inside a piano
learn from your failures. should not be left out. Be sure to
3. Failure is never final - remember the numerous conver-
unless you let it be. Remember sations with others including the
Edison? He failed thousands of “meetings after the meeting”
times developing the electric that so many of us experience
light bulb. When he was asked if when we get together for chapter
he was discouraged he always meetings. Add to the foregoing
said, “No, I am well-informed on the invaluable discussions with
thousands of ways you cannot do our associates in the hotel coffee
it.” Keep this in mind...the shop or lobby while attending a
greatest failure in life is to stop Guild conference all add up to
trying. your “formal education” which
As we move into the season of so many of us fail to place
Thanksgiving, bear in mind the enough of a value on. Too often
many opportunities we have to because the knowledge and
maintain that cutting edge and information comes to us from a
be thankful. We could be in any not-so-formal setting, we tend
number of places around the not to recognize its true worth
world which would not allow us and thus we fail to evaluate our
the freedoms we take for granted. Continued on next page

Q/luovemDer 13386rk3no I ecnnrclans JOUrnal

Overcome . . . Jefferson’s other achievements TlDYThNS
as a statesman are too numerous LOOSE TUNING
to mention. Few American states-
personal worth objectively. men in our history have done SO
The following excerpt is from much; it is doubtful if any have
a book entitled “Thoughts To done more.
Live By” authored by Maxwell The astonishing quality about
Maltz, who also wrote the best Jefferson was his full use of his
seller “Psycho-Cybernetics.” creative powers in other fields as
well. A married man with two
Your Untapped Wealth daughters, he was the president
It is a tragedy that throughout of the American Philosophical
history so few people have fully Society, established the Univer-
exploited their potentialities. Yes, sity of Virginia, and supported
a.lmost all people have rich, the first American scientific expe-
untapped areas of talent. ditions. He was also a top-flight
Don’t be a “doubting Thomas.” architect, who designed not only
Follow the example of another his own home but those of
“Thomas,” Thomas Jefferson, friends.
America’s third president. I am not suggesting that you Piano Keys
Thomas Jefferson’s accomplish- are in any way a failure if you
Recovered With
ments are almost beyond belief. cannot measure up to such mon-
His confidence in his powers umental achievements as those of
must have been extraordinary. In Thomas Jefferson. My message is
the process of serving out two full simply that you should reach out
to the world with your full capa-
terms in our nation’s highest
office, he negotiated the famed
Louisiana Purchase, which some
bilities, whatever they may be,
that you should emulate Jeffer-
historians have called the out- son in utilizing your resources Over 50 years of continuous service
standing bargain in American instead of blocking them. to dealers and tuners
history. This was preceded, of Here are the words of William
course, by his famed drafting of Hazlitt, “He who undervalues WRITE FOR COMPLETE
our great Declaration of himself is justly undervalued by PRICE LIST
Independence. others.” n
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November 1986 Piano Technicians Journal/5

It’s sort of an axiom in the three or four times that number.
survey business that if you send We’re now in the process of
out a questionnaire, you can tabulating the results. Generally
expect to hear from about 10 speaking, respondents’ names,,
percent of your respondents. addresses, ages and other per-
That’s assuming you have done sonal data are important only
everything right in constructing from a statistical standpoint,
and mailing your questionnaire although names of those who
FROM THE - the “right” color envelope, the wrote in a request for more
“right” wording, the “right” information will be forwarded to
EXECUTIVE offer. Sunset Insurance Associates for
It’s a bit like voting. Even a response. Those who took the
DiRECTOR though the question may be of time to write comments on their
vital importance, the assumption questionnaires can be sure that
is that only a few people care. those responses will be brought
And only a few of those care to the attention of the Board and
enough to do what it takes to be Home Office staff.
counted. Association members
generally provide a slightly bet-
ter response because they were As we enter the responses
interested enough to join in the into our computer, a few trends
first place. Even then, though, are starting to appear: the aver-
the science of surveying and age age of respondents appears
audience research is based on to be approximately 50, with 10
predicting general opinion and percent of them women. Almost
fact based on a relatively tiny 85 percent of those entered so
sample. The larger the sample, far are Registered Technicians.
Barbara Parks the more accurate the generali- And almost 15 percent have no
Executive Director zations. medical insurance at all. Of
When we recently sent out a course these are early figures.
questionnaire on supplemental We’ll print a more accurate sum-
Gathering major medical insurance cover-
age marketed through the Guild,
mary in a future issue.
This survey is only the begin-
Information we expected a higher-than-nor- ning. In his first President’s
mal response. After all, insur- message, Marshall Hawkins
ance is a burning issue said, “1986-87 will be high-
throughout the association lighted with much gathering of
industry. In one form or another, information...As I see it, infor-
insurance has been discussed at mation- gathering and efficient
every Board meeting in recent communication are the keys that
memory, and the Board has been will unlock future activities.”
very concerned that Guild mem- The more accurate our informa-
bers should be able to obtain the tion, the better the services that
best coverage possible. can be provided.
The Monday after the ques- It’s obvious that there is a
tionnaires were mailed, the del- great deal of concern about this
uge began. We received more issue as well as a willingness to
than 400 responses on the first work to build a more effective
day alone, more than 10 percent Guild. We will ask further ques-
of the total right there. The tions about this and other issues
trend has continued. As this is in the months to come. Your
written, we estimate that we continued help will benefit all of
have received responses from us. n

(L/November 1986 Piano Technicians Journal

How many of you became time you arrive at the door. You
involved with piano technology are judging and are being judged
with the idea that this could be throughout your entire visit in
a profession through which you someone’s home. The first
may be able to earn a decent liv- moments as you are greeted and
ing, have a reasonable amount enter the home are the most
of independence, garner respect, awkward and important for set-
and perform a service of value? ting the stage for this and future
When did it occur to you that service calls. My one tip for you
you have become a business per- this moment, simply stated, is do
son, solely responsible for your whatever you have to do so that
own success or failure? If you you are not judging your custom-
Economic have attended any of the courses er’s set of values in a negative
related to small business, you light. More to the point, look for
Affairs are aware that the first objective positive values to reinforce the
of any business is simple - relationship between your cus-
make a profit. On the one hand, tomer and yourself.
David J. Barr we could be purely idealistic and Here is a list of a few of the
Economic Affairs romanticize our business. On the categories a customer will be
Committee other, we could be purely practi- using to evaluate you: (If you
cal, concerned only with the are honest with yourself, I think
“bottom line.” I believe there is you will recognize these are the
a balance that needs to be devel- same things you are observing
oped between the two extremes. in your customer as well)
Looking at some of the psychol- appearance, personality, disci-
Psychology of ogy of our “in-home” service pline, sense of caring, patience,
In-Home business, perhaps I can demon-
strate that the idealism and
skills, confidence, energy,
encouragement, lifestyle, vulner-
Service romanticism of our profession ability, integrity, respect, educa-
can serve us well in a very prac- tional level, image, etc. For
tical business sense. example, if you value yourself
Customer relations involve a you will always be reasonably
healthy knowledge of the psy- well-groomed. If you like people
chology or the study of human it will be evident in your person-
nature. This happens to be a ality. If you like what you do,
hobby of mine. I enjoy. reading your work will reflect a sense of
books on the subject. I also gen- extra energy. If you care, it
erally like people and particu- shows. These may merely be lit-
larly enjoy meeting them in tle anecdotes, but they generally
their homes. It is here, I believe, hold true.
that one can see the most of This is the sort of business
what another person values in that interconnects very strongly
his or her life. Because of this with your own personal beliefs
fact, though, it is also here that or values. For instance, have you
the other person is most vulner- justified in your own mind the
able. There is a sense of privacy need for pianos and good techni-
and protection that is univer- cians? If not, your attitude will
sally connected to a person’s reflect that this is just another
home. This is terribly important job to you. It is difficult to con-
to realize for those of us who ceive that a refined customer,
work in these homes. the kind of customer you really
How do you feel when a want, could put much confidence
stranger comes to your door to in your abilities. Conversely, the
service your broken washing better your reasoning and the
machine? A bit uncertain I am stronger your conviction, the
sure. Your private values are more likely it is that this same
being exposed. You are open to customer will place a higher
outside judgment and possible value on you and his own piano.
rejection. You also have to eval- His or her willingness to prop-
uate the service person’s abili- erly maintain the piano at a
ties and your own sense of higher cost is directly related to
comfort with him or her. Your this sense of value which can be
customers will have the same instilled. I believe that it is part
sense of apprehension the first Continued on next page

WNovember 1986 Plan0 Technicians Journal

Psychology ... industry News “Allen Foote has built a fine
company and excellent product of
of our business to teach this Dampp-Chaser Sold proven merit in virtually every
sense of importance and value as Allen M. Foote, founder, presi- application where used. Allen is
a part of a regular service call. dent and principal owner of virtually an institution in the
Finally, then, what really is Dampp-Chaser Electronics, piano industry. We plan to build on
the value of an acoustic piano? announced Sept. 16 that he had Allen’s strong base, and to main-
Could it be self-satisfaction sold the company to Robert W. tain Dampp-Chaser’s fine reputa-
through accomplishment, joy, Mair and Stephen R. Smith, both of tion for top-quality products and
pleasure, personal enrichment, Asheville, NC. the best customer service,” Smith
healthy challenge, self-worth, a “I will continue to serve the said.
language to express emotions company as a consultant, working
and countless other complex feel- primarily on product improvement,
ings, the ability to concentrate, design of items now in the line and Sohmer & Co. Brings
satisfying sound that can cry or design of new products for the com- Knabe Pianos Back
shout or speak peacefully, coor- pany,” Foote said. He will also con- The board of directors of Soh-
dination, inspiration? It could be tinue to supply technical assistance mer & Co. recently voted to rein-
many, many things. Some to piano technicians on the instal- troduce the Knabe piano line,
beyond words. Acoustic pianos lation of piano life saver systems. which went out of business in May
are for people who don’t want to Foote has been named chairman of 1985 with the former Aeolian
be the same as everyone else. the board of directors, emeritus, of American Corp. In making the
They don’t want the usual, dull, the new corporation formed to oper- announcement, Sohmer President
ordinary sameness that is too ate the company, which manufac- David R. Campbell said, “We are
often in vogue. They don’t want tures Dampp-Chaser dehumidifiers, bringing the original, traditional
instant gratification that ulti- humidistats and life-saving humid- Knabe pianos back into the mar-
mately leads to boredom. They ity stabilizing systems for pianos ketplace - the Knabe pianos that
want their lives to have a sense and other related products designed were made in the former Aeolian
of meaning and value. One note to reduce problems caused by Rochester plant. We purchased all
on a fine, properly cared-for humidity in household closets, the Knabe goods in process, the
instrument can sound so many office equipment and in many other tooling, patterns, and scale designs
different ways. The complexity confined areas. to implement this eventual
of your feelings can couple with Steve Smith is president of the decision.”
the complexity of the physics of new Dampp-Chaser Electronics Sohmer’s decision to reintroduce
an acoustic piano so that there is Corp. and will work primarily in Knabe pianos is based on the
deep communication. This can sales and marketing. Bob Mair as strong growth of the high-quality
lead to a super awareness, which executive vice president supervises performance piano market, added
leads to growth, which is manufacturing and financial opera- Campbell. “The Knabe piano has a
satisfying. tions of the company. Smith and distinctive sound, traditional
What do you think? Is this Mair said they plan no changes at American styling and a proud
idealism and romanticism? Is it this time in the product line, pric- American history dating back to
customer motivation and self- ing, distribution or the five-year 1837. It’s perfectly positioned to
motivation? Is it the attaching of guarantee of Dampp-Chasers. meet this expanding market
higher value to your life’s work? Piano technicians and dealers will segment.”
Does it make good business continue to receive the major Knabe grand and vertical pianos
sense? I believe it is all of these emphasis in the distribution of all are now in production and are
things. I know I have only niano-related
nroducts. A strong available to selected former Knabe
scratched the surface of a very effort will be made to increase iis- dealers. Sohmer 8z Co. also mar-
broad topic in these few para- tribution of the Dampp-Chaser kets the Sohmer and Mason &
graphs. Write to me with some home closet models. Hamlin piano lines.
of your thoughts and comments
and “in-home” stories so that I
might be able to expand on this Complete Grand Music Desks
in the future. Values are one of Any Dimensions
the “keys” to me. n
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P.O. Box 618
DECALS UNId’lITED, INC. Santa Monica, CA 90406
9333 96th St.No. l Mahtomedi, Minn. 55115 Telephone: (213) 399-1227

November 1986 Piano Technlcrans Journal/9


The Dumb Sales Claim Contest,

Grand Rebuilding, 1911 Piano Values,
Re-using Damper Felts and Reader Comments
Jack Krefting
Technical Editor

the matter of the guide rail bush-

M urle Buchanan sends along
the following “Cryptoquote” tak&
Re-Using Damper Felt
ings, which cannot be changed if
the dampers are not removed and
from the Orange County Register: 0: I am restringing a grand reinstalled. If the previous techni-
XP’U C EXPM PZ UQZZP PQJ that has just had a new set of cian did not rebush and such
EXCFXUP OQJF PQJ EXCFZ damper felt installed by another work is needed, the dampers will
XU ZNP ZL PNFJ. - BJFJ technician. The felt looks perfect. have to come out anyway.
KZPM Would there be anything wrong If the plate is removed for any
For those wishing to solve the with simply re- installing the reason, it will be all but manda-
riddle, we’ll tell you that X is dampers after restringing or, for tory that the dampers be removed
really I and E should be changed that matter, restringing without also, and then it will be easier to
to P. The answer will be found at removing the dampers?” judge their condition. Ultimately,
the end of the Forum. however, what really matters is
how well they work when the job
is done. Any damping deficiencies
Dumb Sales Claim Contest At This is always chancy, espe- that exist prior to restringing are
This month’s entrant is Charles cially if the quality of the other likely to worsen rather than
Phillips of Shelbyville, Tennessee, technician’s work is unknown. improve, especially in the bass.
who has heard a few interesting Our advice would be to either ins-
claims made on the sales floor. One ist on replacing the felt or to get
claim was that the hammers of a authorization to do so if the
certain brand were impervious to apparently perfect felt proves oth-
moisture because, when dipped in a erwise after the restringing. 1911 Piano Values
glass of water with a similar ham- Sometimes the felt will have been Ted Wad1 of Cincinnati has
mer of another brand, the one sepa- altered in some way to make it loaned the Forum a fascinating lit-
rated and the other didn’t. Charles work better, which may prevent it tle book called “Piano Quality” by
notes that an even sillier claim - from damping properly when the William Geppert, the third edition
because it came from a technician piano is restrung. of which was published in New
- was that the dye in the under- Restringing under existing York in 1911. Here is an excerpt:
felt is to add weight, because that dampers can work provided the There is another puzzling condi-
is cheaper than using the correct plate is not moved in any direc- tion as regards the purchase of a
weight of felt! tion, but not always. There is also nlayerpiano, and that is where
lo/November 1986 Piano Technicians Journal
there is a good upright piano of a
reliable make to be taken in
exchange. The seeker for a player Grand Rebuilding
piano may have an upright piano
that may be but two, three or four
years old. That piano may have cost
$350, $400, or even $500. It is This is the most difficult In fact, some accountant-
expected that the dealer or manu- cost to record and is doubtless types have it figured down to
facturer will allow a good price for a major reason so many the point of knowing in
that second-hand upright, and rebuilders are so busy but advance just how much over-
when the dealer makes an offer don’t make any real money. head to expect to pay for each
there is generally consternation and It’s easy to forget about a lost piano, and therefore have a
the dealer is told he is not allowing or broken tool that had to be guide to setting prices. This
enough for the second-hand replaced, or the tire replace- amount varies with the indi-
upright. ment on the car, or an insur- vidual to a great extent
The same difficulty is presented ante premium, or even because costs vary so widely.
to the dealer in this endeavor to something so small as the Shop rent is one of the biggest
“trade in” the old upright as was replacement of light bulbs in variables, costing anywhere
formerly presented when the the shop. from 10 cents to two dollars
upright piano took the place of the In the overhead category per square foot per month.
square. It was a difficult matter for are things like shop utilities, Since it is so difficult to
the dealer to act fair and square tool maintenance, car and keep track of overhead, we
with himself in his endeavor to truck expenses - including recommend that a business
make the traded-in square piano a depreciation, insurance, taxes, checking account be kept and
profitable thing. Often the dealer maintenance, license fees and that all business expenses be
would allow too much for the fuel costs - and anything else paid from that account. Then,
square and then find it difficult to that is a cost of doing business provided no personal expenses
sell it at anything like the price he that isn’t strictly labor or are paid directly from that
had allowed for it. material. If you are sued and account, the checks can be
This same difficulty now presents have to defend yourself in separated into labor, material
itself in this exchanging of the court, or if you have to take and overhead. You might be
upright piano for the player piano. someone else to court in con- surprised at how much over-
The customer must always remem- nection with your business, head is present when all the
ber that the player piano is taking that expense is part of your little expenses are added to
the place of the upright, very much overhead and must be divided the big ones; if these aren’t
as did the upright that of the by the number of jobs com- taken into account, they will
square, and there is not that oppor- pleted during that year to see eat up all the profit you
tunity for disposing of them as pre- what your legal costs average thought you made on that last
sented before the advent of the per job. big job.
player piano. The dealer must nec-
essarily protect his own interests,
for he not only takes a chance on
getting his price for the second- the dealer and the customer by tell- pianos have no casters, or no bridle
hand upright, but the large number ing the customer that his piano is straps, or actions that really cannot
of player pianos being sold is creat- inferior to a fine piano. The cus- be regulated at all. Keep criticism to
ing a glut in the market for second- tomer got what he paid for and is yourself unless you are positive that
hand uprights, and there is great probably aware that it was the low- a problem is serious - ribs coming
difficulty in disposing of them. est-priced piano available;so a good off, cracked plate, etc. - and report
answer to the inevitable “how good additional problems to the dealer.
Reader Comments is my piano” question is that it is a 3. Once a good rapport is estab-
Sally Jameson suggests the fol- nice spinet, or a very good value, or lished with the dealer you may be
lowing procedure when asked by a that its casework harmonizes nicely able to call him, though never from
manufacturer or dealer to inspect a with the decor of the home, which is the customer’s home, and explain
piano, recognizing the difference probably the main reason for its that you found some further war-
between such a visit and one selection anyway. ranty work that should be done.
requested by the customer: 2. Confine your attention to the Once the dealer is aware that you
When called by a manufacturer specific complaint, and try to cate- have a reasonable and objective
or dealer to service an instrument gorize problems by need. Any tech- attitude, he may be more than
there are several points to nician can find problems in cheap happy to approve any additional
remember. pianos, and I would certainly report work you may suggest. A lasting
1. Refrain from commenting on any such to the dealer or manufac- relationship with a dealer could
the basic quality of the instrument. turer. But try to refrain from need- develop with mutual trust so that
When a customer buys a $1,400 lessly alarming the customer you will have virtually carte
new piano, obviously he is not going because the regulation isn’t perfect blanche to do whatever is required
to get a premiere instrument. It’s or the coils need lifting on a cheap without having to have approval for
pointless to create friction between spinet. After all, some of these every turn of a screwdriver.
Vovember 1986 Piano Technicians Journal/l 1
Don’t blame the dealer for cheap It’s not a priority. Piano sales in In Conclusion
piano problems. He is the middle- recent years have been so poor that The answer to our “cryptoquote”
man. This is the only thing he can the maintenance of floor stock has is:
sell. No dealer can make a living slipped down the list of “‘do’s” to “It’s a pity to shoot the pianist
selling only $30,000.00 pianos. The just below having the restrooms when the piano is out of tune.” -
maker is responsible for manufac- wallpapered. Try to be a little Rene Coty.
turing problems, but the majority of patient with the dealerlmanufac- Please send all tech material for
dealers can be staring at the worst turer who is selling what we publication to me:
possible piano problems without service. Jack Kreftine
being aware of them. Many dealers - Sally Jameson, RlT PO Box 16066
don’t have their stock tuned often. Cincinnati Chapter Ludlow, KY 41016

It’s The Little Things That Count!

Loose Hammer Heads

Gerald Foye
San Diego Chapter
Wholesale Piano Company
6934 Woodland Avenue
Philadelphia. PA 19142
We have a large selection of used grand I s your head loose? There are To test, I grasp the shank
pianos-spinets-uprights. All in excellent
condition at discount prices. For more probably a lot more loose heads firmly with my left hand with my
information contact: out there than one would care to finger resting against the glue
William Rowe11 recognize. I suppose I should clar- joint. Rocking the hammer head
(215) 726-8817 ify that the loose heads are ham- fore and aft might tell me visu-
mer heads! ally if it is loose or I may often
I don’t know if I am just the feel it with the finger that is
lucky one or whether I spend touching the glue joint. This is a
more time looking for problems; good test but not foolproof. If the
but, it is amazing how many shank-to-bore is very tight to
pianos I find with one or more begin with, the head may still
loose hammer heads. This applies appear to be tight. Sometimes, the
to old and new instruments. It only thing holding the head is not
appears this fault is often over- the glue joint but the glue collar
looked since most of these pianos and that isn’t adequate.
have been serviced by other tech- If the head doesn’t look or feel
nicians. Many times it is obvious loose, yet there remains some sus-
the head has been loose since the picion, then use a head removal
day the piano was made. On old tool. Often just a slight pressure
pianos time and climatic condi- will slide it right off. Or, a small
tions have likely created the bit of resistance followed by a
problem. light snap will indicate only the
As I tune I chalk-mark prob- collar was holding.
lems including odd sounds no Before regluing, a tight bore
matter how subtle. After comple- should be opened slightly with a
tion of tuning I see what can be reamer. Be sure the shank is
done about the marked problems. clean. On a vertical, to reglue a
Describing sounds on paper isn’t head while action is in the piano,
easy but the clue to a loose ham- I place the head on backwards
mer head is a woody or knocking briefly, then slip it off and rein-
sound, clicking and lifeless tone stall properly. This distributes the
with rapid decay. It may be very glue. Where possible it is best to
outstanding or very subtle. rotate the head.
One way to isolate the problem Even though the glue is still
is to exchange the suspect with a wet, you should notice an immedi-
proper sounding neighbor. No dif- ate improvement in tone. Follow
ference would indicate the sound with a light reshaping (a voicing
is not connected to the hammer or procedure) and you have restored
butt assembly. the tone. n

it/November 1986 Piano Technicians Journal


The Friederici Family;

The First Upright Pianos
Jack Greenfield
Chicago Chapter

The Origination of Upright nearby town where he started his France. Although many others left
And Square Pianos own shop. He was joined by his Saxony during the Seven Years
After Gottfried Silbermann’s ini- brother, Christian Gottfried, War, 1756-63, the Friedericis man-
tiative in the early 1730s in build- younger by five years, who entered aged to endure the conflict and
ing the first German pianos, he into the business in 1744. then continue on as leaders in
was soon followed by other German Friederici’s business was well instrument making.
instrument makers. They did not established, and he moved up into Among the famous owners of
copy Silbermann’s grand pianos the place held by Gottfried Silber- Friederici instruments were C.P.E.
with Cristofori actions but intro- mann as Saxony’s leading instru- Bach and Mozart. C.P.E. Bach, in a
duced new forms - with new types ment maker after Silbermann died 1773 letter to Forkel, wrote that he
of actions. The earliest of these in 1753. Silbermann’s nephew, preferred the two Friederici clavi-
instruments with dated origin con- Johann Daniel, who took over the chords he owned to those made by
firmed are a 1742 square by Freiburg shop, was unable to main- other contemporary builders. Bach
Johann Socher, an obscure Bavar- tain the leadership Gottfried’s busi- was also very fond of a Gottfried
ian builder, and a 1745 upright by ness had had or match the Silbermann clavichord he had used
Christian Ernst Friederici, a lead- prominence which the nephews in for over fifty years. Another famous
ing instrument maker of Saxony Strasbourg, Johann Andreas and person, Goethe, in one of his books
trained by Silbermann. It is likely Johann Heinrich, achieved in mentions that his parents owned a
that square pianos were introduced harpsichord by “Friederici in Gera
earlier, but none previous have whose instruments are famous far
survived. Uprights had been made and wide.”
before in Italy in 1739 or earlier by Friederici died at Gera in 1780.
Don Domenico, a builder influenced Since he had no children and his
by Cristofori. brother Christian Gottfried Fried-
erici had died in 1777, the Frieder-
ici business was taken over by his
nephew Christian Gottlob Frieder-
Work of the ici (1750-1808). Christian Gottlob’s
Friederici Family Bach . wrote that he son Christian Ernst Wilhelm
Christian Ernst was the first (1782-1872) and grandson Ernst
member of the Friederici family to preferred the two Friederici Ludwig (1806-1883) continued the
become an instrument maker. clavichords he owned to Friederici shop in Gera for two
Before his birth, his parents had more generations. As the interest
moved to Merrane in western Sax-
those made by other con-
in harpsichords faded, the Friederi-
ony from the South Tyrol region of temporary builders. Bach cis shifted to supply the growing
Austria. “Friederici” was the Ital- was also very fond of a demand for pianos. The Friederici
ianized form of the German family business ended at the death of
name which had been “Friederichs” Gottfried Silbermann clavi- Ernst Ludwig in 1883.
originally. Friederici prepared for a chord . .
career in instrument making by
studying with Gottfried Silber- Instruments
mann in Freiburg, about twenty- A historical-biographical
five miles from Merrane. In 1737, dictionary of men in the music
Friederici moved to Gera, another industry published in 1790-1792
November 1986 Piano Technicians Journal/l 3
(Historisch- biograbhisches Lexicon
der Tonkunstler, by Ernst Ludwig
Gerber) states that Friederici built
50,0rgans and many square pianos,
“famed and scattered over half the
world.” Of all these square pianos,
there is only one surviving instru-
ment that may have been made by
Friederici. Boalch ,in Makers of the
Harpsichord comments on this
instrument now owned by a collec-
tor in the United States.
The instrument iis shown in His-
torica2 Pianos by Michel (page 124,
1970 edition) with, the caption
“Frederica Square, Piano, Gera,
Germany about 1773; bichord Clav-
ichord.” It was built originally as a
square piano. Some time afterward,
the piano action Gas taken out,
replaced with a harpsichord action,
and the instrument was sold as a
Friederici spinet. The alteration
turned out to be unsatisfactory,
and in a second change the present
clavichord action ieplaced the
harpsichord action. All of these
changes were made before the
instrument was sent to the United
’ Friederici is best known for his
upright pianos which he called
“Pyramidenflugel:” (pyramid grand Top left: Leipzig upright
pianos) because of their shape. Top right: Don Domenico
T’here are three still in existence, upright, 1739
tyo dated 1745, believed by some Above left: Berlin upright
hnstorians the first in Germany, Above right: Friederici upright,
and one dated 1750. Also surviving 1745
is a four and oneihalf octave clavi-
chord that may h!ave been owned
by Mozart and later by Liszt. Sur-
viving instruments also of historic
interest built by Friederici’s two German upright pianos of built in the middle of the 18th cen-
nephew, Christian Gottlob Frieder- unkown origin described in Hard- tury were derived from the vertical
ici, include a square piano dated ing’s The Piano-Forte. One of these, harpsichord, known as the clavicy-
1804, a grand piAno-pipe organ observed in the Heyer collection, therium. The modified harpsichord
combination built about the same Leipzig, has an indistinct date on action with wire springs and
time and two clavichords built one the topmost key, F6, which can be weighted keys in these instruments
or more decades earlier. Christian interpreted as either 1735, 1765, or made them harder to play than
Gottlob’s clavichords were consid- 1785. The other piano, an undated, horizontal harpsichords. The
ered equal in quality to those of his unsigned instrument in a Berlin upright piano appeared a more
uncle. museum is believed to have been desirable alternative for those who
Surviving E drly built by Friederici. Italian collec- wanted vertical instruments
Upright Piatios tions contain two Italian-built because they took up less floor
Judging from their extreme upright pianos that may have been space. However, the eight- to ten-
scarcity today, v,ery few Pyrami- made before Friederici’s. One is a foot height of the vertical instru-
denflugel or Pyramidenklavier, piano by Don Domenico, dated ments prevented their use in rooms
another name for such upright 1739, in a museum in Florence. A with lower ceilings.
pianos, were built before the end of similar unsigned, undated instru-
the 18th century. Besides the 1745 ment, possibly by the same builder, The outline of the case of the
Friederici pianos in the Brussels is in a collection in Milan. clavicytherium was that of the
Conservatoire and Goethehaus harpsichord turned upright, a
,Frankfurt collections and the 1750 Design Details of the straight side on the left, a rounded
Friederici piano in the Neupert Earli Upright Pianos tail at the top and a curved side
Nuremberg col&tion, others are The early upright pianos first following the pattern of the string
14)November 1986 F)ano Technicians Journal
ends on the right. The early horizontal lever permanently attached on the back end of the
upright piano in the Heyer collec- attached to the hammer butt form- key. A second jack on the key
tion, Leipzig, has the typical clavi- ing a large L-shaped wooden piece. raises the damper lever. There is
cytherium shape. Friederici The hammer assembly pivots from no escapement system evident. In
originated the design of the sym- an attachment at the bottom left Harding’s drawing of the upright
metrical narrow truncated pyrami- corner of the L- piece to the ham- piano in Berlin, the hammers are
dal shaped case of his pianos. The mer rail. The drawing does not suspended by strips of par&n-rent
unsigned, undated, early upright show the escapement mechanism. glued to a hammer rail behind the
piano in Berlin has a similar Friederici’s 1750 action is shown in bottom edge of the sound board.
shape. The strings in the Leipzig Walter Pfeiffer’s The Piano Ham- The hammers are driven toward
piano are straight strung verti- mer. In this action the hammer the strings by S-shaped jacks
cally. In Friederici’s pianos the assembly with a semi-circular butt moved by the system of stickers,
strings are inclined diagonally to is raised by a perpendicular fixed trackers and levers previously
the right, running from the hitch jack attached on the back end of mentioned. No dampers or escape-
pin on a block along the right side the key. After the key is raised a ment are provided.
to the tuning pins just above the given distance, let-off occurs when Most of the hammer heads are
keyboard. The strings in the Berlin the top of the jack slips into a rounded pieces of wood with
piano are in an usual arrangement notch in the semi-circular butt. leather pads on the front end, but
probably never used in any other Both Friederici action diagrams one piano has parchment roll/
piano. They are strung vertically include damper systems actuated leather pads as used in Cristofori’s
but are placed symmetrically by the keys through arrangements 1726 piano. Following are hammer
according to height with the long- of stickers and levers. details:
est strings in the middle tapering The key and tall sticker acting Freiderici pianos: short sections
down to the smallest on the side directly on the hammer butt of Don of wooden rod covered with leather
like an arrangement of organ Domenico’s piano action shown by pads on striking surface; hammer
pipes. This makes it necessary to Harding and Pfeiffer have a resem- shanks are stiff heavy wire.
use an intricate system of wood blance to the same parts in Fried- Domenico piano: round long thin
and iron stickers, tracker rods and erici’s 1745 action. However, the wooden rods flaring out to padded
levers to link the keys to the top of the Don Domenico jack is striking surface.
hammers. permanently linked by pinning to Piano at Leipzig: small rounded
It is believed Friederici designed the projecting base at the hammer soft leather covered wooden heads
his piano actions as simplified mod- butt. Also attached to the base of with a small block of lead placed
ifications of the Cristofori actions the hammer butt is a cord that behind to give more impetus to the
he became familiar with while pulls a damper lever with a padded hammer blow and aid return of the
studying with Silbermann. Don end away from the string. There is hammer; hammer head mounted on
Domenico derived his piano action no let-off mechanism, the player stiff wire shank.
from what he learned from Cristo- must halt key movement in time to Piano at Berlin: small cylinders
fori or other piano builders associ- avoid blocking the string. consisting of rolls of parchment -
ated with him in Florence. The hammer assembly of the original leather pads on striking
In Friederici’s 1745 action shown Leipzig upright piano action shown surfaces missing; hammer heads
in Harding’s The Piano- Forte, the by Harding includes a large semi- mounted on specially shaped wood
back end of the key supports a tall circular hammer butt which is pieces for engagement by S-shaped
jack or sticker. The sticker raises a lifted by a short, fixed jack jacks.



November 1986 Piano Technicians Journal/l 5


These actions operate on several piano’s action are downstriking these omissions are inferior
principles of the Cristofori action types as in the modern vertical actions. As the square piano was
-, the hammer is pivoted or hinged piano, but his 1750 action and the proving to be much more successful
by leather or parchment to a ham- others are upstriking types. The during the period in which these
mkr rail, and motion is transmitted actions were simplified by elimina- pianos were built, interest in the
to’ the hammer by’ a fixed piece or tion of intermediate levers and upright waned, and nothing was
jack attached to the key. Friederi- backchecks. Some also do not pro- done to improve it until the final
ci’s 1745 action and the Leipzig vide any escapement. The results of years of the 18th century. n

including products from Germany,

,&an and Asia.
Imports include tools, action parts,
felts and hammers.
Latest “State of the Arts” lubricants
and polishes.
Send $5.00 for your copy of catalog or
with $100.00 or more purchase.



P.O. Box 9412 l North Hollywood, CA91609
24 Hour Phone Ordering Service (213) 877-0674 I


The Golden Gate Chapter and Auxiliary invite you to the 20th Annual California State Conference on February 13-16,
1987 at the Sheraton Palace Hotel in San Francisco, followed by a tax deductible tour [with technical classes) to Hawaii.
All members of the Western Region will soon receive promotional materials and registration forms. Others may obtain
them from Sid Stone, 16875 E. 14th Street, San Leandro, CA 94578. Conference registration and hotel rooms will be the
lowest possible. The Hawaii trip will be priced comparable to the Hawaii trip following the PTG Convention in 198 I
Besides the 1987 California State Conference being held in “America’s Favorite City” and recruiting PTG’s favorite
instructors, we will also have “The World’s Strongest Piano Man, ” “The World’s Largest Collection of Business Cards of
Piano Tuners & Technicians,” and a “Hall of Shame” display.

1 @/November 1986 Piano Technicians Journal


Best Resolved Aurally Or Electronically?
Tom Lowell
Rogue Valley, OR, Chapter

M ention the topics inharmon-

icity and/or stretch to a group of
tials are at the exact same fre-
quency (piano tuners hear this as
ceive the need, in an octave for
example, to cause a beat on the
piano tuners and you’re apt to beatless), and yet the fundamen- wide side of a set of coincident
hear a wide variety of opinions as tals do not have the theoretical partials, i.e.: octaves in the mid-
to what these words mean, and relationship where the higher treble area must be artificially
how they affect piano tuning. This note is an exact doubling of the stretched in order to achieve nat-
confusion stems from tuners (both frequency of the lower note; i.e., urally stretched double octaves.
aural and electronic) improperly the fundamental of the higher (See Rick Baldassin’s article “On
using electronic tuning aids and/ note will need to be slightly Pitch,” on page 31 of the Febru-
or misinterpreting their data. higher than an exact doubling of ary 1984 Journal.)
Consider the following ques- the frequency of the lower note.
tions, which will be answered in (See Reblitz’ Piano Servicing, Natural compression - The
this article: Tuning, and Rebuilding, page 53.) phenomenon where a set of coinci-
Artificial stretch - the phe- dent partials are at the exact
1. Which has more natural nomenon where piano tuners per- same frequency (beatless) and yet
stretch, a perfect 6:3 octave in a the fundamental frequency of the
spinet, or a perfect 6:3 octave in a upper note is narrow of an exact
concert grand? doubling of the frequency of the
lower note.
2. Do fine aural tuners stretch the Artificial compression - The
treble and bass areas in spinets II phenomenon where piano tuners
more than in concert grands? perceive the need, in an octave for
example, to cause a beat on the
3. Why do large grand pianos ...why is it the current, mis- narrow side of a set of coincident
allow tuners to artificially stretch taken, notion among most partials. Artificial compression is
octaves and double octaves in the more obvious in double and triple
bass and treble areas to their piano tuners, that spinets octaves, and is necessary to com-
advantage? are more stretched than pensate for the effects of
Before answering these ques- grands? The origin of the Now returning to example 1,
tions, I will define a few terms misconception can be why is it the current, mistaken,
relating to octaves which I hope notion among most piano tuners,
will be adopted by others in traced back to the original that spinets are more stretched
future discussions on this subject, use of electronic tuning than grands? The origin of the
and then explain how and why misconception can be traced back
the original confusion about
aids, and is unfortunately to the original use of electronic
inharmonicity and stretch came still with us today. tuning aids, and is unfortunately
into being. still with us today.
Natural stretch - the phe- Witness the following quota-
nomenon owing to the inharmon- tion: “Many measurements made
icity of piano wire where, in an by means of the Conn Chromatic
octave for example, a set of par- Stroboscope confirm what had
November 1986 Piano Technicians Journal/l 7
always been supposed: namely the width of the 6:3 octave in the
that there exists an apparently spinet we would find a wider dis-
ineradicable tendency on the part tance in cents deviation (say four
of tuners to stretch’the octaves cents) than in the 6:3 octave in
both in the high treble and the the concert grand (say one cent).
low bass.” (White, Braid, Piano This might lead an uninformed
Tuning and Allied Arts, Boston, ...these tuners, rather than person to believe that the spinet
MA, Tuners Supply, page 109). was therefore “stretched’ more
Dr. White, not fully under-
admitting that the internal than the concert grand, even
standing the phenomenon of reference of the machine though both octaves are beatless.
inharmonicity at this point in his To refute this line of reasoning,
writings (19171, puts the blame
was out of tune with the consider the same situation except
for, this on our imperfect human frequencies emanating now suppose that the spinet 6:3
ear and tries to explain the situa- from a correctly tuned octave has been slightly narrowed
tion with the statement, “This so as to produce a slight beat -
paradox is resolved, of course, piano, proclaimed that the in other words, a “flat” or narrow
only when we understand that we piano was “stretched,” octave. But even though it is now
are here dealing with the prop- a narrow octave, it will still read
erty of the human ear.” Continu- that is to say out of tune wider in cents deviation (say two
ing the train of thought here - with the machine. In cents, now) than the concert
when piano tuners initially began grand 6:3 octave (one cent). To
using ETAs, they tuned using the actual fact, when one follow the line of reasoning based
technique of matching the funda- measures an in-tune solely on cents deviation we
mental frequency of the note would now have an octave which
being tuned to the theoretical fre-
piano, it is the machine is both “flat” (because its beat is
quency of the corresponding which needs to be on the narrow side) and
equal-tempered pitch reference of “stretched” (because its cents
the ETA. When a piano is tuned
stretched! deviation is still wider than the
in this manner, anyone with a concert grand’s) at the same time.
trained musical ear knows this to II Confusing to say the least.
be incorrect, as it is obvious that It just doesn’t make sense to
the low bass notes are too sharp use a terminology that would
and the high treble notes too flat. allow for an octave to be narrow
Upon comprehending this fact, of beatless and stretched at the
these tuners, rather than admit- absence of beats that most cor- same time.
ting that the internal reference of rectly determine the “stretch” of On to the second question: do
the machine was out of tune with an octave - not how it measures fine aural tuners stretch the tre-
the frequencies emanating from a electronically in cents deviation. ble and bass areas in spinets more
correctly tuned piano, proclaimed For example: consider our 6:3 than in concert grands? The
that the piano was “stretched,” octaves in the spinet and the con- answer is no! Remember - our
that is to say out of tune with the cert grand. If one were to measure definition of stretch refers only to
machine. In actual fact, when one beat rates and not cents devia-
measures an in- tune piano, it is tion. It is true that in order to
the machine which needs to be achieve pure 4:l double octaves,
stretched! 4:2 octaves in the treble regions
I am thus using the term “nat- may need to be more artificially
ural stretch” to describe the con- stretched in spinets than in
dition in a piano where in an Computer programs and grands. Even so, the 4:l double
octave, for example, the coinci- tuning techniques that fail octaves in both pianos have gen-
dent set of partials will be beat- erally comparable beat rates.
less and yet the ETA needs to be to account for the impor- However, the bass area is where
“stretched” to accommodate the tance of the musician’s the answer is most obvious and
more than double relationship of important. It is common in con-
the frequencies of the sense of relative pitch, and cert grands to have pure 12:3 dou-
fundamentals. which rely exclusively on ble octaves, and pure 12:6 octaves.
Now back to our first question: If the same were done on a spinet,
which has more natural stretch, a the theory that the more the resulting bass note would be
perfect 6:3 octave’ in a spinet or a the inharmonic@, the flat- so flat (in cents deviation) as to be
perfect 6:3 octave in a concert offensive to a trained musician’s
grand? Neither! By definition they ter the bass needs to be, sense of relative pitch!
are both stretched exactly the are in error. Computer programs and tuning
same. This is because by defini- techniques that fail to account for
tion a perfect 6:3 octave is beat- II the importance of the musician’s
less at the coincidence of the sixth sense of relative pitch, and which
and third partials of the octave rely exclusively on the theory
notes. And it is the presence or that the more the inharmonicity,
1UNovember 1986 Piano Technicians Journal
the flatter the bass needs to be, artificially stretch octaves and properly tuned with slower thirds
are in error. double octaves to their advantage in the temperament area and con-
At this point, I will note that so as to achieve triple octaves tinuing down towards the bass
musicians generally accept notes which are both nearly beatless than in large grand pianos with
on the sharp side better than and musically acceptable. less harmonicity: I will also dis-
notes on the flat side. This makes In the next segment of this cuss why the bass is artificially
the artificial stretching of double series, “The Musician’s Tuner,” compressed and not stretched in
and triple octaves in the treble we will examine why smaller properly tuned spinets and
areas of spinets more acceptable pianos such as spinets are more smaller pianos. n
than in their bass. Even naturally
stretched 8:2 double octaves in
the bass areas of spinets produce
notes too flat (in cents deviation)
to be acceptable to trained musi-
cians’ ears.
This brings us to our third and
final question: Why do large
grand pianos allow tuners to arti-
ficially stretch octaves and double
octaves in the bass and treble
areas to their advantage? To
answer this question, let’s go back
to the concept of the importance
of relative pitch. As there is rela-
tively little inharmonicity in
large grand pianos, we can artifi-
cially stretch all their octaves and
double octaves without making
notes sound flat (in cents devia-
tion) in the bass or sharp (in cents
deviation) in the treble. This also
answers the question why grand
pianos sound so much better than
spinets. It is because in the
grands, tuners can achieve almost
beatless single, double and triple
octaves, while not exceeding the
limits of relative pitch. While in
the spinets, tuners can have one
- beatless octaves - or the other
- good relative pitch - but both
are impossible at the same time.
Thus in large grands, tuners can


November I986 Piano Techriiclans Journal/l 9

An Immigrant Story
Charles P. Huether
New Jersey Chapter

T his past July 4th weekend

was crowded with activity far
think you will find it interesting.
We pick up his narrative:
concluded to go to America, to
which plan, however, my father
beyond the usual, especially in “The Austria-Prussian War as well as my mother were
my part of the country (metropoli- having just broken out and busi- opposed and would, therefore, not
tan New York). The streets of ness paralyzed all over Europe, I aid me. However, having no
New York were crowded and busy means of any kind, I had to bor-
for four days celebrating the rede- row the necessary money and pay
dication of the Statue of Liberty. my passage to America from
It was broadcast on national tele- kindly disposed relatives and
vision so that everyone all over friends in which I succeeded, so
the country and especially those that I left Hamburg on the sailing
who had participated in donating vessel “Victoria” on July 6, 1866,
funds for the restoration could Not only that our rations as a steerage passenger. (Dolge
participate. were scant but the quality was 18 years old).
Watching this celebration “Although in exchange for our
brought to mind some material I of the provisions were of money, passengers received a
had come across through the such a kind that most of printed contract from the ship
years about an ocean crossing owners or their agents setting
from Europe in search of the the time it was impossible forth rights of a passenger on
promises and opportunities of to eat the stuff and as a board a ship and all food as well
America. as rations to which we were enti-
A search of the files located a
result more than half of tled, the treatment which we
rough outline of some autobio- the passengers died during received just as soon as we got
graphical notes of Alfred Dolge, the voyage. We left Ham- into the open sea beggars
genius and guiding spirit in the description.
development of the American burg with 336 passengers “Not only that our rations were
piano industry in the latter half on board and arrived in scant but the quality of the provi-
of the 19th century. His account sions were of such a kind that
of the trip across the ocean is New York numbering only most of the time it was impossible
interesting. It is an experience 132. to eat the stuff and as a result
which I am sure was repeated more than half of the passengers
over and over again, but which died during the voyage. We left
was hardly mentioned in the Hamburg with 336 passengers on
immigration accounts I heard and board and arrived in New York
read during the celebration. I numbering only 132.
ZO/November 1986 Piano Technicians Journal
“When the ship colic broke out large numbers, I could not get one which had been fattened during-
and the people were dying off signature from any of the passen- ing the voyage and for the first
every day, one of the victims was gers. That was my first lesson in time the passengers received eata-
a father of a family of eight chil- how cowardly human beings are. ble meat and peas. The sight of
dren, the smallest being a baby of Every one of the passengers land and this lucullian feast made
only about six months. The whom I approached said he would the passengers forget all of the
mother could not take any of the sign the paper after we would sad experiences of the trip and
food offered to us and was leave the ship, fearing that the when I approached them again for
actually starving. I had observed Captain might punish us as long the signature of my complaint to
the Captain’s larder and found a as we were in his power. the German Consul, everybody
way to get of the same some good but three refused by saying: ‘It is
biscuits and other things of which “I got my revenge on the Cap- all over now and what’s the use.’
I took whenever I could for the tain, who was a contemptible, vul-
gar brute. Whenever there was a “Perhaps the experience which
mother of these eight children, at
pleasant day, he would make one I had on this ocean voyage and
the same time I went to the Cap-
of the sailors play dance music on the opportunity which I had of
tain with my contract in hand
an accordion and he would dance studying people of all classes and
demanding such food as we had
on the quarter deck with a girl standards has helped me very
bargained for and openly threat-
who roomed with him. The pas- much in later life to look upon
ening him with exposure if he did
sengers, of course were always everything with a philosophical
not comply with my request.
spectators and consequently the eye. Surely, many of my senti-
“His reply was that if I did not rear part of the ship was deserted. mental and idealistic dreams
keep still he would put me in On the deck of the stern of the received severe shocks at that
irons. Soon after, some miserable ship the Captain kept about 100 early date.
whelp reported to the Captain of live chickens, as well as the eggs. “I arrived at Castle Garden,
my stealing biscuits for the On one of those dancing days, I NY, (the immigrant reception sta-
woman and I was locked up for a loosened all the slats of the tion before Ellis Island) with just
few days. During that time I chicken coop and as a result all about 25 cents in my pocket
wrote out a clear statement of our the chickens went overboard so because what spare money I had
mistreatment addressed to the that Mr. Captain had no more when leaving Hamburg I was
German Consul in New York chickens or eggs for the rest of compelled to give to the cook of
and as soon as I was freed, I read the voyage than did the passen- the ship in order to get once in
the document to a number of pas- gers. He never found out who awhile something to eat and how
sengers and although we were in played him the trick but I am that good man understood graft-
the midst of the greatest misery sure that his suspicion was only ing! You can imagine when I say
imaginable, every one of us half- on me. that I paid, more than once, one
starved to death, seeing daily 10 “When we were nearing Staten dollar for a potato besides being
or 12 bodies of our fellow passen- Island (New York Harbor) 63 compelled to help that good man
gers thrown over as food for the days after leaving Hamburg, the in washing dishes, etc. Most of my
sharks, who followed our ship in Captain had three hogs killed, clothing had gone overboard
because whenever a passenger
died, whatever had been near him
in his bunk had to go overboard. I
The American Institute had the misfortune of seeing four
men die who had slept in the
Of Piano Technology same bunk with me. I spent the
first night sleeping on the wooden
benches of old Castle Garden
INVITES YOU TO ATTEND THEIR making a very unpleasant night
Annual Open House Celebration of it because of the intimate
acquaintance with the thousands
Sunday, Dec. 7, 1986 - 1 p.m. until 5 p.m. of rats which had their circus
every night in the old building.
* Visit our Piano Rebuilding Workshop! My 25 cents was soon spent for
* Observe Piano Tuner-Technicians learning their profession. milk and bread and I started to
find a place in the city with just
* Slide Programs five cents in my pocket.”
Thus begins the story of Alfred
helping create the modern piano
650 Moulton Avenue For Information Call: with his advanced designs for
Los Angeles, CA 90031 (818) 348-1530 making felt and hammers, becom-
ing the largest and most influen-
tial manufacturer of piano parts
A NON-PROFIT EDUCATIONAL INSTITUTION and a key person in the industry.
But that is another story. n
November 1986 Piano Technicrans Journal/Z1

Using The Consumer Price Index

And The Employment Cost Index
Carl D. Root, RTT
Washington, D.C. Chapter

T he purpose of this article is to

show how the U.S. Government’s
Your data should include local
service fees charged by a number
necessary training and skill
required to perform the service
Consumer Price Index and the of other home service profession- competently? What is the neces-
Employment Cost Index can be als such as a plumber, locksmith, sary investment in equipment?
used by the professional piano appliance repairman, chimney- How do these variables compare
tuner/technician. The Sherman sweep, carpet cleaner, and electri- to the services you perform?
Act prohibits any activity which cian. What is their hourly rate in Consider the standard of living
can be construed as a call to the field (the same study could be that you feel appropriate for you
group action so the information done for shopwork)? How long and your family. If you have
on prices here is intended solely does the service take? What is the entered the profession because
for individuals and not for group you have a special fondness for
discussion. This topic is appropri- this type of work, you might be
ate for the Journal because educa- willing to accept a lower standard
tion - technical, business and of living. Likewise, if you feel the
economic - is the proper function II demand for your services is less
of the Piano Technicians Guild. than the supply. Whatever these
There are several variables that standards may be, we need to
are likely to influence your ser- Consider the standard of devise a way to maintain that
vice fees. Your competitors’ fees living that you feel appro- standard consistently throughout
are only a small part of the data our working lives. Fortunately,
you should assemble to make an
priate for you and your we can turn to the Bureau of
informed decision. Besides, to family . . . Whatever these Labor Statistics which provides
base your rates on your competi- standards may be, we detailed information that reflects
tors’ assumes that you have the the cost of living changes and the
same goals, skills, experience, need to devise a way to purchasing power of our income.
clientele and business acumen. maintain that standard A variety of reports are available
My association with professional from the Government Printing
tuner-technicians both locally and consistently throughout Office, Washington, D.C. 20402,
nationally convinces me that we our working lives. including: CPI Detailed Report,
have each carved out a unique Relative Importance of the Compo-
niche in the piano industry and nents in the CPIs, The CPI: Con-
the wide range of prices being cepts and Content Over the Years,
charged for apparently similar National Survey of Professional,
services is perhaps as it should be. Administrative, Technical and
ZUNovember 1986 Piano Technicians Journal
Clerical Pay. To obtain a sum- a small but steady decline in the
mary of current CPI statistics, late 70s while the early 80s
call: (202) 523-1239 for a 24-hour actually revealed an increase in
recorded message. purchasing power. The fact that
The CPI is a measure of the the rate of wage increase has
average change in prices in a been declining recently has been
fixed market basket of goods and .your income, and the more than offset by an even
services. There are two commonly income of your clientele, greater decline in the increase of
published CPIs: first, the CPI-W, prices. Using 1977 as a base year,
which covers urban wage earners does not necessarily cor- the EC1 in constant dollars
and clerical workers and includes rect itself automatically to dropped to 92 in 1980, rose to 94
roughly half the population, and in 1984, and had recovered to 97.2
second, the CPI-U, which includes provide constant purchas- as of June 1986. In other words, if
80 percent of the total institu- ing power as prices fluc- your income has risen less than
tional civilian population and 97 percent of the increase in the
includes also professional, mana- tuate. CPI over the last 10 years, then
gerial, non-technical workers, the II your standard of living has
self-employed, short-term work- decreased more than that of the
ers, the unemployed, retirees and average wage earner.
others not in the work force. The The average CPI increase dur-
CPI is based on prices of food, ing each of the last 15 years has
clothing, transportation fares, been close to seven percent per
charges for doctors’ and dentists’ use of the CPI is in wage adjust- year. The best of times were 1971,
services and other services that ments and collective bargaining 1972, 1982, 1983, 1984 and 1985
people buy for day-to-day living. negotiations. Since 1975, the when the CPI increase was less
These prices are collected in 85 Bureau of Labor Statistics has than four percent in each of those
urban areas across the country kept data to determine the years. The worst of times were
and combined to form a U.S. city changes in purchasing power of 1974, 1979 and 1980 when the
average. Although the CPI has wages and prices. The Employ- annual CPI increases were well
been in use for at least 70 years, ment Cost Index, or ECI, showed above 12 percent each year. n
the price changes are measured
from a designated base year,
1967. The base number for that
year is 100. For example, if the
CPI is listed at 327.9 for June,
1986, then the market basket of
goods which cost $10.00 in 1967
would now sell for $32.79. The
CPI can be used to compare prices
between any two periods as shown
in the following example:

233.2 (CPI Jan.

327.9 (CPI June,
Piano Technology
Tuning and restoration of pianos are alive and thriving in Boston
$420.00 (price, Jan., 1980 at North Bennet Street School. If you are interested in working
with these fine instruments, our Piano Technology program is for
X (price, June, 1986) you. In just two years you will gain the knowledge and skills necessary
for a rewarding career as a professional piano technician.
Your First Year will he comprised of tuning, regulation,
repairs, and maintenance on grands, uprights and spinets. ,
or X = 327.9 x $420.00 = $5go There’s also the general study of acoustics, history of
233.2 the piano, business practice and promotion.
Your Second Year advances you to com-
prehensive piano rebuilding, including L
case refinishing, sound board repairs, z
This discussion might end here bridge, wrestplank, action replacement and
except that your income, and the scaling. Advanced tuning, regulating and voicing
income of your clientele, does not make it complete.
necessarily correct itself automat- If this career education sounds right for you,
ically to provide constant purchas- write or call for our free catalog.
ing power as prices fluctuate.
There is, however, a strong corre-
lation between price increases and 39 North Bennet Street Boston, Massachusetts 02113

wage increases, especially consid- 617-227-0155

ering that the most widespread
November 1986 Piano Technicians Journal/Z3
Quantity Total Je we/r-y, Etc.
“Prano Parts And The/r
Functrons” By Merle
Mason (Revrsed Quantgy Total
edrtron) Member.
S10.50 (hard), 58.00 *MembershIp Pm - lapel-
(soft). s ~.- tvpe. oold wrth blue and
Non-member: S15 50 whrte-logo:
(hard), S13.00 [soft) ~-
“5-Year Supplement to iLogo Sttckprn - l/55.50. ~.~
Classrhed Index” Logo Tte Tack - with chain
comprled by Merle back: l/55.00
Mason; Member: ‘Logo Earrings
5 12.50, Non- Clip: S7.50iparr ~.~
member: 5 15.00. Prerced, S7.50lpatr
“Plan0 Actron Handbook” *Logo Tie Bar - l/55.50..
197 1 Edrtron; Togo Keyring - i/52.00, .-- ~ ~
Member: 53.20; *Ballpoint pens - blue/
Non-member: 54.00 ~._ silver; l/52.00,
Journal Brnders - brown, 4155 00..
frts 9” x 12” l/56.50, *6’ Metal Tape Measure -
2/512.00 ~- white with blue logo
Publications Total. s l/53.00.
*Dash Cash - emergency
coin dtspenser, whrte
plasttc/blue logo,
wrth adhesive to
mount on dashboard
*Bumper Stickers - “Love
Thy Neighbor, Tune
Thy Prano”: yellow,
whrte on blue;

Jewelry Total. 5~_

Registered Technician YES 0 NOD

Here’s How To
Order. .. Address
Mark quantltles and totals In appropriate City/State or Province
spaces and total at rlght Enclose payment Zrp/Postal Code Phone
and mail to address below. Tha form may
be photocopiedas necessay Please note that
Chapter- Non-member
logo items are sold on& to RegIstered Tech- Member’s Number
n/c/an Members of the Plan0 Technuans Business Ards Total.. .S-. _
Guld. Logo Total.. ~. _
Piano Technicians Guild, Inc. Publrcations Total ~. _
9 140 Ward Parkway Jewelery Total.. ~. _
Kansas City, MO 64 114 Subtotal
Shrpping & handling (see table at left). ~._
Mrssourr residents only add 6.125% state
sales tax...............................
Shipping And Handling Charges If Total enclosed.. .S-. -
Order Below $10 to $15 to $25 or
$5 to
Totals: $5.00 $9.99 $14.99 $24.99 more
Add: $2.00 $2.50 $3.00 $3.50 $4.00 *Sold only to Registered Technicians

24/November 1986 Piano Technicrans Journal

Business Aids * Quantity
%ll~ng Pads - 2-part wrth logo, 50 per pad;
l/S3.00, 3/58.00 ............................................................
Piano Service Apporntment Forms - green,
6-part; 100/514.50 .............................. ....................
‘Servrce Stickers - red and blue with logo
100/54.00,200/S600;500/512.00 ........................... ..........................
*Teacher Recrtal Program covers - 100/58.00 ..........................
*Pamphlets - 100/SI I .OO.500/550: must be ordered
In lots of 100 each.
“A-440 And Your Piano”. ..............................................
“Care Of Your Piano”. .............................................. .........
“Plan0 Pointers” ........................................................... .........
“How Often Should My Prano Be Tuned?” ...
“The Tuner To Turn To” ... ........... .........
“The Unseen Artist”. ........... ............. ..........
“Should I Have My Prano Tuned In Summer?” ........
Remrnder Cards

Business Aids Total.. S-. ~

Free Items
Indicate quantity neede 'd b, 'each
Lending Library List.
List Of Manufacturers And
List Of Prano Technology
I I Quantiry Total Magic Kingdom Club
*Coffee Mug - Whrtelblue logo; llS4.00, I Applicatron
4lS12.00, 61516.50 s-- Member Benefit List.. .-
Deluxe Brrefcase, Portfolio/Clrpboard - brown, Readers Digest Reprint - “The
gold logo, I I” x 14”; 11512.50 Other Masters Of The
‘Meetrng/sales Portfolro - navy blue. Keyboard” (Irmrt IO per
12"~ 16"; 51.75 each.. -.- order). .-
*PTG Notepad - 5-l/2” x 9”; 51.00 each.. -.- “The Piano Tuner -
’ *Pocket Protector - white vinyl, blue logo; Technicran” brochure.. .-
1/51.25,3/52.50.......... “What Is The Piano
*Sew-on Logo Patches - 3” drameter: l/S I .25, Technicians Guild?”
4/S3 00: lndrcate colors: blue/whrte, brochure. .-
blue/gold, black/gold Gurde To Application
*Logo Strckers - blue/gold/white, peel-off back, Procedures And
8” diameter logo: l/53.00. 2lS5.00. Member Classification. .-
6/510.00 .,............... .._
3-l/2" logo: l/Sl.50. 2/52/50, 6/S5 50
(3-l/2" logo also available for inside glass
- please specify).
* l-l/2” logo - l/S.10 (mrnimum’I’oj 1:: 1
Metal Cut - l-1/4” piano and logo, on wooden
block; l/515.00
*Logo Rubber Stamp-wooden handle; 1155.00,
2iS8.00. Indicate style: l-114” round, 518”
round, l/2” round, l-1/4” with piano or
718” wrth prano..
Logo Total.

November 1986 Piano Technicians Journal/25

Associate With The Guild!
Ronald L. Berry
Vice President

W e associate with many things in our lives: our Because the Guild is a volunteer organization,
friends, our neighbors, our church, our neighborhood most seminars have a registration fee of less than
association, and the National Geographic Society. $100. I get information for weekend seminars on
Why not associate with the Piano Technicians Guild? business or income tax preparation and they usually
The recent restructure of membership categories has run $300-$400. Elsewhere in this Journal you will
made it easier than ever to become a member. Asso- find a list of coming events which will show you that
ciate membership requires no testing, so applications these seminars are available all over North America
can be processed more quickly. Those who are qual- throughout the year. All these regional seminars cul-
fied will be upgraded to RTT after passing the minate in the annual convention with its Institute
exams. When you associate with PTG you are becom- which takes place this year July 20-24 in Toronto,
ing part of a network of technicians throughout the Ontario.
world and are able to draw on the collective expertise So associate yourself with PTG as a member. Be
of all these people. The more you participate in your active in chapter activities and take advantage of the
membership, the more you will get out of it. There many educational opportunities that are offered. You
are chapter meetings, conventions and seminars will be a winner in the end as you see your technical
which provide a wealth of technical knowledge. This abilities improve and your income increase. n
is over and above the technical information in the

Membership Report - August And September 1986

New Members -REGION 6- Sacramento Valley, CA -
Montana - 594 956
Ferraro, Tino Fox, Dale R.
- REGION l- 946 Downsview Place 7101 34th St.
S.C. Pennsylvania - 170 North Highlands, CA 9566-
Bair, Kenneth E. II Kimberly, BC JlA 3C2
CANADA (Associate)
RD 1, Box 405
Landisburg, PA 17040 (Associate)
Wieland, George A.
(Associate) 5254 Glancy Drive
Utah Valley - 846
Don C. Peterson Carmichael, CA 95608
Reading-Lancaster, PA - (Associate)
195 11530 No. 6000 West
Donley, Bryan R. Highland, UT 84003 Portland, OR - 971
329 West Main Ave. (Associate) Olson, Marilyn K.
Myerstown, PA 17067 61375 Barger Rd.
(Associate) Phoenix, AZ - 851
Bennet, Richard L. St. Helens, OR 97051
-REGION 3- 135 N. Kachina
San Antonio, TX - 782 Mesa, AZ 85203
(Associate) AFFILIATE
Walters, Byron R. MEMBERS
12415 McDermots Farm Anderson, Jerry V.
San Antonio, TX 78233 Los Angeles, CA - 901
Masahiro, Matsushita 6, Rue de Cadix
(Associate) Paris, France, 75015
15813 So. Halldale Ave.
Gardena, CA 90247
-REGION 5- (Associate) Harper, Ronald Jack
Edmonton, AB - 002 1 Balmoral Rd.
Cheung, Louis Nobuaki, Yamamoto Mortdale Heights
477 Lee Ridge Road 1441 152nd St. Sydney, NSW, 2223
Edmonton, AB J6K ON9 Gardena, CA 90247 Australia
CANADA (Associate)
(Associate) Harper, Terry
San Diego, CA - 921 193 North West Arm Road
Paulus, Jane E. Grays Point, NSW, 2232
295 Chinquapin Ave. Australia
Carlsbad, CA 92008
(Registered Technician)
Z(L/November 1986 Piano Technicians Journal
Calendar Of Coming Events
Date Event
Nov. 7-9, 1986 North Carolina State Conference
Adams Mark Hotel, Charlotte, NC
Eugenla Carter; 43 17 Commonwealth Ave ; Charlotte, NC 28205; (704) 568- I23 1
Nov. 8, 1986 lntermountaln Seminar
Brigham Young Unlverslty, Provo, Utah
Jack Reeves; 486 N 300 W., Orem, UT 84057; (801) 225- 1757
Nov. 15, 1986 20th Anniversary Baltimore Chapter Seminar
Omnl InternatIonal. Baltimore, MD
ChrIstIe Cornetta; 10 Drawbridge Ct , Baltimore, MD 21228; (303) 788-3684
David Hughes; 13228 Old Hanover Rd.; Relsterstown. MD 21 136: (301) 429-5060
Jan. 9-10, 1987 Arizona State Seminar
Arizona State Unlverslty, Tempe, AZ
Wart Harvey, 5901 Calle del Norte: Phoentx, AZ 85018, 1602) 945-8515
Feb. 13-16, 1987 California State Conference
San Francisco Sheraton Palace
Srd Stone, 16875 East 14th St.; San Leandro, CA 94578; (4 15) 48 1- 1903
Mar. 6-8, 1987 1987 South Central Regional Seminar
Hllton Inn Northwest, Oklahoma City, OK
Kelrh McGavern; P 0 Box 2547; Shawnee, OK 74802-2547; (405) 275-8600
Mar. 19-20, 1987 1987 Memphis Mld-South Seminar
Memphis, TN
Ken Tapp; 4131 Old Brownsville Rd., Memphis, TN 38134 (901) 386-1515.
Mar. 20-22, 1987 1987 Central West Regional Semlnar
University of Minnesota
Paul Olsen, 3501 Adair Ave. N., Crystal, MN 55422 (612) 533-5253.
April 2-4, 1987 Pacific Northwest Conference
Thunderbird Motor Inn, Yak/ma, WA
Kathleen Hodge; 440 1 Henning; Yakrma, WA 9890 I : (502) 453-43 14
npru 2-5, 1987 1987 Pennsylvanla State Conference
Scranton, PA
Howard A Yepson: 94 Brook Street; Carbondale, PA 18407; (717) 282-5151
April 24-26, 1987 New England Reglonal Seminar
Merrimack HIlton, Merrimack, NH
Douglas KIrkwood; 9 Woodbine Lane; Amherst, NH 03031; (603) 424-7996
*July 20-24, 1987 30th Annual Piano Technicians Guild Convention & Institute
Constellation Hotel, Toronto, Ontario. Canada
Home Office, 9 140 Ward Parkway; Kansas Crty. MO 64 I 14; (8 16) 444-3500

Be sure to let US know!
If you’re moving, whether it’s
across town or around the
world, be sure to let us know
so your Journals can follow.
To speed the change, send a
mailing label from an old
issue and your new address to:

Piano Technicians Guild

9140 Ward Parkway
Kansas City, MO 64114

November 1986 Piano Technicians Journal/27

What’s Your Sign?
In most all metropolitan newspa-
pers, space is allocated to the often-
read and generally spoofed columns
devoted to horoscopes. Here are
me listed the names of great personali-

Auxiliary ties of the past and present who

were born on a specific date. In
addition there are guides, warnings

Exchange and recommendations to individu-

als born at other times in the year.
Folks seem to know “their sign.”
Books on horoscopes and charts are
big business. How did this come

It has been the consensus of

scholars that the development of
President’s Message horoscopes and the pseudo-science
of astrology evolved from a very
general law-of-averages. Of course
the purveyors of astrological charts
Writing in the Monterey Bay rent structure of delegates or go
and year-long horoscopes claim
Chapter Newsletter, Bob Hoffs- to a “one person one vote”
that careful consideration is given
tetter presented an astute anal- P.T.G.A. Council? Or, perhaps,
to the hour an individual is born as
ogy. Returning from Las Vegas do something entirely different
well as to the day and month. The
he noticed several long freight from what anyone has yet pre-
position of the various planets is
trains, each with four or five sented. Maybe your idea will be
explored. Is the baby to be ruled by
engines required to pull the the one that will carry the day!
Mars? Saturn? Mercury? Is the
many freight trains over the We have a committee to assem-
planet ascending? Or is it in
mountains. Bob likened this to ble all ideas, put them in order,
an organization, pointing out and report to the Board; to
that the officers supply the Julie’s organizational meeting,
power, but the members carry and thus to Council. We were surprised to learn in
the load. The Committee consists of high school Latin that Caesar regu-
Rebecca Henneberry (Chair) larly consulted the stars, had his
The Auxiliary has a mountain “on staff’ oracle for counsel and
to climb! Since the number of Julie Berry and Marge Evans.
Send your ideas to Rebecca and recommendation. We read with
chapters has been steadily loathing that Hitler, too, relied
diminishing, it is time to take she will send copies to Julie,
Marge and me. Chapters are heavily on the promises his seers
stock and determine where we read in the planets and stars.
are going and where we want to encouraged to discuss this at
go in the future. their meetings and make the
results known to this committee. Down through the ages the stars
Julie Berry has graciously We cannot climb this moun- were studied, omens and portents
volunteered to moderate an tain overnight, but if we are were “read’ by seers and astrolo-
organizational meeting in going to climb it, and we are, gists. Something must be said for
Toronto. If there ever was a time then we will have to start now! the time of year an infant was
to make your view known, it is The P.T.G.A. Board will supply born. In the early days of our
now! We need ideas to present the power --and you members world, before central heating,
at this meeting. will carry the load, your refrigerated food and infant vita-
thoughts and ideas, and together min supplements, a child born in
Some suggest we do away with the winter had a very slim chance
we will reach our destination.
Members-at-Large. Others have of survival. His mother who nursed
suggested we have only Mem- There will not be any him had access only to root vegeta-
bers-at-Large and eliminate “caboose” on this train, since bles, nuts and berries to survive.
Chapters. Some feel we need to that is someplace for the crew to But if the child survived and grew
reorganize into districts i.e., “goof off’ when they are not per- to manhood, he was sturdy, strong,
northern California, Texas-Okla- forming their duties. Your crew had resisted disease, and was wise!
homa, Florida, New England, will not have time for that. They
etc. all care very deeply about the
Should we maintain our cur- Auxiliary. From these physical qualities
Ginger Bryant emerged the values of self-reliance,
courage, ambition, resourcefulness
and kindness. We’re sure many of
ZU/November 1986 Piano Technicians Journal
you have read these descriptive paper. They’ll be advised that these
words in horoscopes for the winter entries are for amusement
babies. This is not to discredit only...but there will be a vestige of
those of us born in the spring and belief and...wonderment? Our presi-
summer. We had every advantage. dents Harry S. Truman and John
F. Kennedy were both born in May.
With these thoughts on horo- And the great genius Wolfgang
scopes this writer looked into the Amadeus Mozart was born on Jan-
calendar date of our United States uary 27, 1756.
presidents and discovered that of It was William Shakespeare who
our 39 presidents none were born wrote, “... it is not in the stars, but
in June! Five presidents were born in ourselves.” In behalf of all the
in November and six were born in members of the Board and all the
October. The months of January, members of the Piano Technicians
February and March each boast Guild Auxiliary, let me exchange
four presidents! Perhaps the strug- all good wishes for a healthy,
gle to survive physical rigor does happy and prosperous
include the mental stamina to sur- Thanksgiving.
mount set-backs, and distractions.
My father always had a special
Is this the way horoscopes came little toast he enjoyed proposing at Your Board of Directors
about? The ancients consulted the the Thanksgiving dinner table. I’d
charts prepared by their astrolo- like to share it with you. Deanna B. Zeringue
gists; kings and rulers obeyed the Vice President
bidding of their alchemist or oracle. May you always have an Eagle in My name is Deanna B. Zeringue,
Shakespeare’s plays often allude to your pocket, and I am married to Nolan P.
the stars, the planets and the A turkey on your table, Zeringue, the South Central
omens they portend. And Old Crow in your glass! Regional Vice President of PTG.
We have four grown sons, two still
Whether or not the time of the at home and two married. We also
year that we are born is signifi- have one granddaughter named
cant, the aspect is a curious one. Shannon, age 4, whom I baby-sit
People will continue to read their every day.
horoscope’ and perhaps even follow Still Available: I worked for 6 years as a para-
the suggestions in the daily news- professional with Special Ed stu-
dents in elementary school, and
l Suncatchers resigned to work in our business
when Nolan went into business for
himself. I take care of the office
Exchange Editor: 9 Idea Books and help in the shop. Our business
is not only pianos, but includes the
AGNES HUETHER repair of band instruments. I have
34 Jacklin Court l Jorgensen Prints learned a lot about taking pianos
Clifton, New Jersey 070 12 and band instruments apart. The
shop is in our house, and the shop
hours are never nine to five.
I like to read books about health
and cooking. I like to try out as
National Executive Board many new recipes as I can on my
family, and most of them turn out
GINGER BRYANT (Mrs. JimJ DEANNA ZERINGUE (Mrs. NolanJ to be pretty good, especially the
President Vice President cajun cookin’.
IO 12 Dunbarton Circle 6 19 Barbier Avenue When I can find time, I do aero-
Sacramento, California 95825 Thibodaux, Louisiana 7030 1 bic exercises and spend time at the
gym. Now I am trying to get back
HELENA THOMAS (Mrs. Dean) REBECCA HENEBERRY (Mrs. Alan) into weight training.
Recording Secretary Corresponding Secretary I have been a member of the
Rd. 1, Box 2lOA 23 I OA East Randolph Avenue Auxiliary since 1977. At that time
Edinburg, Pennsylvania 16 I 16 Alexandria, Virginia 2230 I New Orleans had the beginnings of
a PTG Chapter Auxiliary, and now
KATHRYN SNYDER (Mrs. Will&J LOUISE STRONG [Mrs. Don) I am listed as a member-at-large
Treasurer Immediate Past President for the state of Louisiana. I have
79 Furnace Street One Knollwood Drive traveled to every Convention since
Robesonia. Pennsylvania 1955 1 Rome, Georgia 30161 1977, and I also attend the semi-
nars in the South Central Region
with Nolan.
November I986 Piano Technicians Journal/Z9
Index of Display Advertisers
Advertiser Page Advertiser Page
American Institute of Piano Technology 21 Lee Music Mfg. Co., Inc. 3
Arizona State Conference 3 The Lunsford Alden Co. 5
Baldwin Piano & Organ Co. IF New England Conservatory 5
Baltimore Chapter Seminar 3 North Bennet Street School 23
California State Conference 16 Pacific Piano Supply 16
Robert Conrad 3 Pro Piano 12
Dampp-Chaser Electronics 19 Schaff Piano Supply Co. 1
Decals Unlimited 9 Schroeder’s Classic Carriage 5
Fleisher Piano Cabinetry 9 O.E. Shuler Co., Inc. 5
C.A. Geers Co. 15 Superior Instructional Tapes 31
Grayson County College 12 Tuners Supply Co. 3
I. Jacoby 3 The Vestal Press 3
A. Isaac Pianos 27 Wholesale Piano Co. 12
Jensen Tools 3 Wurlitzer BC
Kawai Pianos 7

3O/November I986 Piano Technicians Journal

TAPES. Stimulating Chapter Techni- hand, 150 to 300 uprights! Plain case,
Advertising cals. PIANO TUNING AURAL/ art case and players. Also 50 to 150
ELECTRONIC...$175. The most accu- grands at all times, as is or rebuilt.
Classified advertising rates are rate approach in fine tuning. KEY Excellent brand names - no junk! All
25 cents per word with a $7.50 MAKING...$124.75. GRAND set up for inspection. Lowest possible
minimum. Full payment must REBUILDING (2 tapes)...$225.75. prices. Call for quotes. Owen Piano
accompany each insertion Preparation, pinblock replacement, Wholesalers, 2152 W. Washington
request. Closing date for ads is damper installation, restringing. Blvd., Los Angeles, CA 96618. Tele-
six weeks prior to the first of the GRAND REGULATING...$175.75. phone (818) 883-9643.
month of publication. SOUNDBOARD REPLACE-
MENT...$94.75. Ship old board - new NILES BRYANT OFFERS TWO
Send check or money order board comes to you ready for installa- HOME STUDY COURSES: Elec-
(U.S. funds, please) made payable tion. Please specify VHS or Beta. All tronic Organ Servicing: Newly
to Piano Technicians Journal, prices include shipping. THE PIANO revised. Covers all makes and models
9140 Ward Parkway, Kansas City, SHOPPE, INC. 6825 GERMAN- - digital, analogue, LCI’s, synthesiz-
MO 64114. TOWN AVE., PHILADELPHIA, ers, etc. Piano Technology: Tuning,
PA 19119. (215) 438.7038. regulating, repairing. Our 87th year!
Free booklet: Write or call NILES
FOR YOU. Ship old board. New 20153, Sacramento, CA 95820 -
Steinway Parlor Grand Piano for board comes to you ready for installa- (9161 454-4748 (24 hrs.)
sale. Manufactured in 1889. Eighty- tion Send for instruction on: Victor
five key keyboard. Needs some work Video Tape, $94.75. Victor A. Ben- LARGE AND PROFITABLE tuning
May call between 8:30 a.m. and 5:00 venuto, 6825 Germantown Avenue, and repair business in Boston area.
p.m. at (816) 881-4355. Make offer. Philadelphia, PA 19119. (215) 438- Based in Lexington, a lovely, historical
7038. town only 30 minutes from downtown,
and convenient to the RT. 128 beltway
stamped S.A.E. for current prices and NOW AVAILABLE ON AUDIO connecting suburban towns. First qual-
description. SOLENBERGER PIANO CASSETTE “The Marvelous Building ity instruments. Owner moving to west
SERVICE, 1551 LYNN CT., SANTA Blocks of Music.” Explains & Demon- coast. Write or call Edward Klein, 67
ROSA, CA 95405. (707) 542.1756. strates Music Intonation & Harmony. Farmcrest Ave., Lexington, MA
Price $10.00 postpaid. William Stege- 02173, (617) 8626405.
COMPLETE HOME STUDY man, 364 - 16th St., NW, Austin,
COURSE in Piano Tuning, Regulat- Minn. 55912. A CAREER in Band Instrument
ing, and Repairing. Write or call for
Repair or Piano Tuning and Repair can
free brochure. Aubrey Willis School THE GUIDE. $10. The Piano Techni-
be yours! Enroll in Western Iowa Tech
of Piano Tuning, PO Box 25339, cians Guide. A job time study and work
Community College’s programs and
Phoenix, AZ 85002. Phone: (305) 299. guide. Revised and printed to fit a
develop skills from tuning to rebuilding
3696 or (602) 266-1640. pocket. Newton J. Hunt, 3253 Lock-
pianos, or overhauling and repairing
moor, Dallas, TX 75220. (214) 352.
brass and woodwind instruments. Spe-
KORG AT-12 AUTOCHROMATIC 6846. TX residents add appropriate
cially designed facilities include indi-
TUNER, Play instrument; tuner shows sales tax.
vidual work stations and up to date
note, octave, cents sharp or flat for equipment. In state tuition is $250.00
seven octaves: C = 32.70 Hz to SIGHT-O-TUNER SERVICE.
Improve the accuracy of your tunings per quarter; out of state tuition is
B = 3951.07 Hz. Plays four octaves: $500.00 per quarter. Most students
C = 65.41 Hz to B = 987.77 Hz. Cali- with a correctly calibrated SOT. Also
do repairs and modifications. Richard qualify for in state tuition by the sec-
brate A = 430-450 Hz. Batteries, AC ond quarter. Employers: contact our
adaptor, earphone, case, year warranty, Weinberger, 18818 - 142nd Drive,
Sun City, AZ 85375. (602) 583.0083. placement office about availability of
1 lb. Introductory offer: $135 postpaid graduates. For more information, con-
($190 list). Song of the Sea, 47 West tact Admissions Office, PO Box 265,
Street, Bar Harbor, Maine 04699, HARPSICHORD AND FORTEPI-
AN0 PARTS and kits, original fac- Sioux City, IA 51102 or call (712)
(207) 288-5653. 276-0380 collect.
tory materials from the finest early
keyboard suppliers in the world. Also
Troubleshooting and assistance to fel-
Rebuilding and Repair, 3632 Fern-
low R’IT’s on harpsichord problems. COLEMAN-DEFEBAUGH
way Drive, Montgomery, AL 36111.
Authorized Zuckermann Agent. Low- Video Cassettes
20 years’ experience with Steinway -
est Factory Direct Prices - buy from
London. Specializing in replacement
the source. Catalogs, price lists free. @Aural & Visual Tuning $79.50
of action rails. Also available GENU- Pitch raising, temperament setting, beat
Yves A. Feder RTT, Harpsichord counting, Sanderson Accutuner, etc.
Workshops, 2 North Chestnut Hill, @Grand Action Rebuilding $79.50
Call or write for free estimates. (205)
Killingworth, CT 06417 (203) 663. Hammers, shanks & flanges, wippens,
1811. key bushing, backchecks, etc.
Troubleshooting, refelting, etc.
AMENTS. An introduction to Musical TREBLE. We can duplicate the old
Acoustics, 2nd edition, hardcover, large complex pinblock with attached *Beginning Piano Tuning $55.00
obtainable for $10.00, including wide stretcher. Send in old part for cus- VHS or Beta (213) 735.4595
mailing from Hugh Boyle, Dept. 101, tom replacement. EDWIN C. TREFZ, Superior Instruction Ta es
405 Green Lane, New Eltham, 202 E. SOUTH AVENUE, NOR- 2152 W. Washington B P.,
London SE9 3TE, England. WOOD, PA 19674. (215)532-7768. Los Angeles, CA 90018

November 1986 Piano Technicians Journal/31

CAULS, take the guesswork out of Flat-Round-and Ovalhead. Steel and
rebushing keys. “Alumi-Cauls” are stainless steel wood, sheetmetal,
accurately machined in six standard machine screws. Save money on any
sizes to handle most instruments. quantity - one or one thousand. Send THE PIANO: A Piano Technicians
$49.50/set of 90 plus $2.50 shipping. self-addressed stamped envelope for Guide for the Piano Owner by Philip
Call or write for complete price and price list to: Barbara Pease, R.T.T., Gurlik, R.T.T. explains the need for
application list. Also available - 4- P.O. Box 155, Jamestown, RI 02835. your services and answer customers’
page instructions “A Factory Method most asked questions with this super
For Rebushing Keys.” Lifetime invest- Large, established tuning business business builder, endorsed by Bosen-
ment. Peter W. Grey, RTT, PO Box for sale. Thirteen years old, large dorfer, Sohmer, and many others. Now
56, Kingston, NH 03848.603~642- number of Steinways. Excellent clien- in its second edition, volume discounts
3633. tele, most concentrated within 15 begin at $1.00 per copy. Send $1.00 for
miles. Based in suburb 12 miles north- sample to: BOOKMAN HOUSE P.O.
PIANO KEYS RECOVERED: ,050 - west of Boston. Information booklet BOX 217804, Houston, TX 77277.
$35.00. .060 - $37.00. .075 - with available, including statistical break-
fronts $55.00. New sharps - $25.00. down of customer file. Wish to transfer PIANO TUNER TECHNICIAN,
Sharps refinished $12.50. New fronts - ownership in January. Moving to west School of Music, State University of
$17.50. Keys Rebushed $35.00. Return coast. Edward Klein, 67 Farmcrest New York College at Fredonia. Accept-
freight paid. Charles Wilson, 1841 Kit Ave., Lexington, MA 02173, (617) ing applications for full time piano
Carson, Dyersburg, Tenn. 38024 8626405. tuner technician beginning January
(961) 2852516. 1987. The School of Music, an integral
component of the University of New
“OLD RELIABLE” IS SQUIRMING York, College at Fredonia, has a long
- and no wonder! They’re competing Wanted and proud tradition and is dedicated to
with A. Isaac’s V.I.P. hammers. Your educational and musical excellence.
reputation is on the line, so why settle Currently there is an enrollment of 400
for “reliable” when you can get students, with forty full-time music
AREA: Apprenticeship or full/part
“superb”? Prompt service and boring- faculty members including four full-
time position with RTT. I want to learn
accurate boring-available. We value time piano faculty. The School has
the trade and make at least part
your time...and your reputation. Also excellent facilities including over 220
of my living doing it - am flexible as
available-wood formulated super glue. pianos. Applicants should be experi-
to the situation. Have small amount of
It’s dynamite! Coming soon: Shanks & enced in all phases of piano work,
experience. (312) 729-0557, evenings.
flanges. Steve Pearson Piano Ser- including action rebuilding and regu-
vice, 831, Bennett Ave., Long Beach, lating, pinblock installation, and con-
CA 90864, (213) 433-7873. STEINWAY GRAND WANTED!! for cert-quality tuning and voicing. Duties
music school. 215-729-5195. will include organizing and maintain-
CUSTOM REBUILDING of fine ing a shop, supervision of professional
grands. Soundboards, pinblocks, action MASON & HAMLIN EX-PLAYER. and student assistants. Membership in
restoration or replacement, refinishing, Have mechanism to install. Also want the Piano Technicians Guild with a
etc. J. Krefting Pianos, PO Box Steinway Ex-Player in an art carved craftsman rating and a Bachelor’s
16666, Ludlow, KY 41016. (606) 261- case. BRADY, 4669 Cranbrook, Indi- Degree is preferred. Applications,
1643. anapolis, IN 46256. (317) 259-4305 including resumes, should be sent to:
after 5 p.m. (317) 849-1469, call Patrick T. McMullen, Director,
FILLED MEMORY for SANDER- collect. School of Music, State University of
SON ACCU-TUNERS. Choose from New York, College at Fredonia, Fre-
hundreds of scales, complete from note PLAYER ACTION REBUILDING. donia, NY 14063. An AA/E0
Al through C88. These are not “stretch Any make. Specialize in Gulbransen & Employer. Women and Minorities are
tunings”, but AURAL QUALITY tun- Schulz. All work guaranteed. We sup- encouraged to apply.
ing charts derived via direct interval ply packing crate for stack via UPS.
measurement. Each scale is custom Wm. D. Gilstrap, Rt. 2, Bevier, MO SIGHT-O-TUNER MODIFICATION.
designed for optimum temperament, 63532, (816) 385-5338. Bourns Knobpots are not enough.
bass and treble stretch. Write for free Exclusive Internal Error Compensation
brochure to: THE PERFECT PITCH, PIANOCORDER TRAINING... is necessary for truly accurate modifi-
275 EAST 1165 NORTH, OREM, Expand your skills and income poten- cation. Factory re-calibration and
UTAH 84057. tial by attending our FREE training repair procedures available. Sales -
FOR SALE: Established tuning and seminars covering the installation and modified or stock, new or used. Work
repair business in affluent Marin service of PIANOCORDER REPRO- endorsed by the inventor of the Sight-
County just north of San Francisco. DUCING SYSTEMS. No electronics O-Tuner, Albert Sanderson. Also,
Call or write for details. background necessary for this “TECH- SANDERSON ACCU-TUNERS from
Richard Kane, PO Box 1384, San NICIAN-FRIENDLY” computerized Authorized Distributor. The most accu-
Rafael, CA 94915, (415) 338-3310. mechanism. Contact: Marantz Co., rate and advanced tuning aid avail-
PIANOCORDER Division, 20525 able. Tuning lever note switch for
MAGNIFICENT STEINWAY B, 1916 Nordhoff Street, Chatsworth, CA Accu-Tuner $20. Sight-O-Tuner service
Louis XV carved mahogany case. 91311, (800) 423-5108, (818) 998-9333. still available to Accu-Tuner and pre-
Beautiful original finish and keyboard, vious Sight-O-Tuner customers.
with matching bow-front music Seeking technician interested in Repairs to new customers by appoint-
cabinet and bench. New soundboard learning restoration of antique pianos. ment only, please. Rick BaIdassin,
and pinblock by Camillieri. $32,500 Contact Museum of the American 2684 W. 220 North, Provo, UT 84661,
less commission. Robert Meyers (617) Piano, 211 W. (801) 374-2887. Solving your pitch
7394478. 58th St., NYC 10019, (212) 246-4646. problems since 1981.

3UNovember 1986 Piano Technicians Journal

Caesars Palace Hotel
Las Vegas, Neveda
July 25-29,1988
Cassette Tapes Are $7.00 Each
Ra)e A. McCall
w. 2. stegeman
iaye A. ,MCCdl
Dr. Albert Sanderron
Bl,, Spurlock. Fern Henry

Gary Green Rlll Spurlock, Fern Henry


Gary Green

Dave LO”& Larry Talbot Jack Yrehng

Dave Long. Larry Talbot George U’klkr. Webb Phllllps

II PTG-310



TECHNICIANS” Norman Heischober
[I PTG-31 1


Allen Foore


Tom Cobble


Newfon 3. H”nr


Newton J. Hunt

II PTC-319
trn,e 7”h”


0 6 Cassette Storage Album $5.00 El 12 Cassette Storage Album $6.00
Please Check Tapes Desired (Does Not Include Sales Tax Or Postage And Handling)
OrdelinQ Infomlaton: cassettes
booth near the registratson area
address below.

Signature (requnred on charges) Amount lor Tape8. Acceswries s


Seler Tax 5% (KV Only)

GUARANTEED POLICY: If for any reason you are not happy with the tapes you have received from Meetings lnternationale please advise. It isour
policy to refund your money, replace a defective tape or allow you to select another tape from the listing. Your satisfaction is guaranteed.
“Wurlitzer redly stands
behind their products?
Rick Sletten-piano technician,
performing musician.

As an independent piano technician, Rick

Sletten works on a lot of different brands.
He prefers to service ours.. . because
Wurlitzer keens the technician in mind
when establishing service
programs and policies.
“WurIitzer has gone the
whole nine yards. I never
have any problems.. .
with technical informa-
tion or parts. If you’re
working in a customer’s
home, you can call
Wurlitzer toll free and
get technical help. With
a lot of pianos, you’re on
your own.”
But Rick Sletten likes more than our
service. He likes our pianos as well. “I’ve
been to the factory. You can see the precision
work. You can see the quality.”
By building pianos with consistently high quality
and by providing service hot lines, we make a
piano technician’s life a little easier.

DeKalb, Illinois 60115

November 1986
Groundwork Laid For Toronto Convention
The theme for next summer’s Regional Vice President James sary in 1987. Fees were set at
annual Piano Technicians Guild G. Bryant. Toronto Chapter $90 for Guild members, $120 for
Convention and Technical Insti- members attending the meeting non-members, $40 for Auxiliary
tute will be “Toronto - Discover included Host Committee Chair- members and $50 for Auxiliary
the Feeling!” man John Lillico, President non-members, all in U.S. dollars.
Theme selection was one of a Steve Jackson, and Ken Bryant. Canadians attending the conven-
number of issues discussed dur- Barbara Parks, Rosemary Hall tion may pay registration fees in
ing the Guild’s 1987 Convention and Larry Goldsmith repre- Canadian dollars, with the fee
Planning Meeting, which was sented the Guild’s Home Office. based on the exchange rate at
Sept. lo-11 in Toronto’s Constel- Those attending the meeting the time registration materials
lation Hotel, site of the conven- reviewed last summer’s success- are printed. Fees for late and on-
tion. Convention dates will be ful convention in Caesars Palace site registrations will be $20
July 20-24, immediately followed in Las Vegas. Final registration additional for Technical Institute
by a two-day meeting of the figures were 902, including 630 registrations and $10 extra for
International Association of Guild members, 120 non-mem- the Auxiliary program.
Piano Builders and Technicians. ber technical registrants, 86 Committee members also met
Those attending included Auxiliary members, and 57 non- with Ian Desjardins of Mendels-
Guild President M. B. Hawkins, members who participated in the sohn Commercial Ltd., the con-
Vice President Ronald L. Berry, Auxiliary program. vention customs broker, and
Secretary-Treasurer Robert Committee participants also Susan Montgomery of Canadian
Smit, Northeast Regional Vice toured the hotel with an eye Customs, regarding bringing
President William Moonan, 1987 toward the logistics of next educational and display mate-
Institute Director Richard Bit- year’s convention and discussed rials across the Canadian border.
tinger, Auxiliary President Gin- modifications in the convention Both assured the committee that
ger Bryant and Western schedule which might be neces- difficulties would be minimal.

Committees Request Nominations, Proposals

In compliance with the Piano to-serve form and information on committee’s selections. In this
Technicians Guild Bylaws, the the duties of the office. Each way, the membership will be
Guild Nominating Committee nominee may submit no more given information on every nom-
requests nominations for all than 15 lines of typed qualifica- ination received by the
1986-87 elective positions on the tions to the Nominating Com- committee.
Guild Executive Board - Presi- mittee for consideration, Please read the Guild Bylaws
dent, Vice President, Secretary- together with the signed con- for full information on the
Treasurer and all Regional Vice sent-to-serve form. The commit- required nominations procedure.
Presidents. tee will prepare a list of Nominations must be submitted
Chapters may submit nomi- nominees showing its selections no later than Feb. 1 to Susan
nations, and any member in for President, Vice President, Graham, 2967 Madeline, Oak-
good standing may offer his or Secretary-Treasurer. All nomi- land, CA 94602 or call (415) 482-
her own name for consideration nations received for the three 4707.
by this committee. When nomi- offices and for the offices of the Nominations for Guild Awards
nee suggestions are received by six Regional Vice Presidents will - Golden Hammer, Hall of Fame
the committee, the proposed appear in the May 1987 issue of
member will be sent a consent- the Journal, together with the Continued on next page

November 1986 Update/l

Who Can Use This Logo - And How
‘Registered Technicians shall cers, committee members and
have the exclusive right to use the home office staff in correspon-
emblem herein depicted. This dence with members and people
emblem may not be used or dis- outside the organization, can
played by any company or corpo- only increase familiarity with
ration or in connection with any the logo and its meaning.
“dba” unless the Registered Chapters, conferences and
Technician’s name accompanies individual members should re- now, the Guild’s Bylaws and
it. The only exception is that it examine their own uses of the Regulations recognize no official
can be used by the Piano Techni- logo. As passed by Council in emblem or logo. The words
cians Guild in literature July, the Bylaws are very clear: “Piano Technicians Guild, Inc.”
designed to explain it.” - Piano besides individual RTTs’ adver- are registered with the U.S.
Technicians Guild Bylaws, Arti- tising materials, the logo can be Trademark Office; however, no
cle III, Section 3a. used by the Piano Technicians visual usage of them has been
Guild and its chapters only in a specified. Traditionally, the
Until last summer’s Council few limited ways. organization’s name has
meeting, the logo depicted here Limiting the organizational appeared in a serif typeface.
had been used for a number of uses of the logo also puts more Do we need a new logo and, if
purposes. Registered Technicians pressure on individual craftsmen so, what should it look like?
have always been able to use it to use the logo in their advertis- That’s another question, one for
in their individual advertising. ing. If the logo is to have any a special committee composed of
In fact, they were encouraged to meaning to the general public Clayton Harmon, chair; Claudia
do so, although not enough did. and to the rest of the music Ellison, Colette Collier and
But the logo also has served industry, it must be promoted. Ellen Sewell.
several organizational purposes. Its lessened visibility as an
It was used as the official organizational symbol must be
emblem of the Piano Technicians made up for by use by RTTs in
Guild in all the organization’s Yellow Pages, newspaper and
brochures, publications, banners, direct mail advertising. Remem-
press releases, etc. It also was ber that it must be used with
used by chapters and regional the name of an individual Regis-
Piano Technicians Guild organ- tered Technician, not a business
izations for the same purposes. entity.
According to the measures If the current logo is no
approved by the 1986 Council, longer a symbol of the Guild as
the only legitimate uses for the a whole, what is? As it stands
logo are by individual Craftsman /
members advertising their own
services and in articles such as
this explaining and promoting New Officers
the logo or its use.
The logo has been deleted North Central Louisiana Alan Nemeth, Secretary
from the Piano Technicians Eddie J. Melton, President Janet Leary, Treasurer
Journal’s masthead and the Gerald W. McCleskey, Vice
front page of the Update section. President Nashville, TN
All Guild brochures and busi- H. Dean Clark, Secretarv- Candace Wilken. President
ness aids are being redesigned so Treasurer ’ -
that, when current stock is Howard F. Jackson, Program
depleted, the logo will be accom-
panied by words explaining the
Elizabeth Ward, CTE I Committee . ..
term “Registered Tuner-Techni- and Member of Note - are due to
cian” and the process by which Youngstown, OH Awards Committee Chairman
that title is attained. The logo Richard Howenstine, President Ernest S. Preuitt, 4022 South
has even been deleted from the Ron Ore, Vice Presidentt Fuller, Independence, MO 64052,
Guild’s new membership applica- Jay Reed, Secretary by Dec. 31, 1986.
tion and reclassification forms. Thomas Jarabek, Treasurer Proposed changes in the
The words “The symbol of a Guild’s Bylaws must be received
Registered Tuner-Technician” Cleveland, OH by Bylaws Committee Chairman
have been added to the logo as Kevin Leary, President Robert Smit, 17 Carmichael
used on the Guild’s official let- Ken Sloane, Vice President Court, Kanata, ON K2K 1Kl
terhead. That use, by Guild offi- Canada, by Jan. 1, 1987.
Z/November 1986 Update
A Matter Of Recognition: Credit And Publicity
Dan Skelley work, but because it is really in the credits of the programs in
Teacher Relations Committee necessary, and he somehow feels return for performing the needed
his reputation is at stake, he concert preparation, I met with
Here is a situation in which does it anyway and resents an agreeable and understanding
many of us have found our- every minute of it. response. All three parties
selves, and which for me has Recently here in New Orleans, seemed satisfied with the situa-
proved to be an interesting there was a very similar situation tion. The University has an
dilemma. A musical club is hav- that has allowed me to reorganize improved concert instrument,
ing a recital at an institution on my thinking about the techni- the musical club only paid for
a piano not owned by the club. cian’s role in a solo piano recital. the tunings, and I received
The piano (as usual) is in need The “club” was having their credit and publicity.
of regulation, repair and voicing, annual keyboard festival which This is all well and good, but
but the institution is not inter- consists of one week’s worth of closer examination brings up the
ested in paying for the work piano recitals at a local univer- question: why did I feel as
because they are not sponsoring sity. The piano was a concert though I had to pay for the “pub-
the concert, and the musical club instrument that I had never ser- licity” with my repair work?
is not interested in paying for viced before and even though I Why could I not receive credit
anything other than a tuning was assured that it was “in simply from being a part (a
because they are not interested pretty good shape” and “just major part) of the concert’s
in investing in a piano that is needs tuning” I knew better production?
not theirs. The piano technician than to believe it. When I sug- This has been a question that
is in no mood to give any free gested that my name be printed has bothered me for a few years
now and one that I think shows
the more passive nature of our
profession. My personal feeling
Chapter Notes is that there are many reasons
for piano technicians to be given
Los Angeles partial thereof. In fact, many formal recognition. Do stage per-
At our September meeting pianos have no duplex bar at all. sonnel or makeup artists have
Teri Powell gave a very fine Intertwined with the above seri- that much more professional sta-
review of changes made in our ous information, Jim mingled in tus than the piano technician
national bylaws, etc. as such a good deal of humor. It was an that they be given this recogni-
decisions were made in the Las interesting program. tion and the piano technician
Vegas convention. Our technical - Harry Berg not? I doubt it. At one of our
speaker for the evening was Jim local universities there is a
Harvey, technical consultant for Reading-Lancaster thank-you note on every pro-
the Kawai Piano Co. He spoke The chapter has taken on as a gram to the dealer, simply for
first of the problem of humidity project. a piano with a cracked having sold the piano. Does the
as the piano leaves the west plate which was given to the piano manufacturer or dealer
coast and is used in various chapter. We are planning on contribute that much more to a
parts of the country under all experimenting with welding the recital than the technician?
different kinds of climates. He plate and making a videotape of There seem to be countless
said the most common causes of the procedure which could be times that I have been
buzzes or noises are in the lock presented as a technical at meet- approached by someone while
of grand pianos and sometimes ings and such. Assuming the tuning for a recital with the
in the hinges, then in verticals it project is successful the piano question, “Does it go out of tune
is sometimes in the bottom will be sold and the money put that quickly? It was just tuned
board. These are the unusual into the chapter treasury. Our last month.” This is just another
places. A buzz in a bass string is banquet committee is also busy indication that concert-goers
sometimes caused by twisting planning our annual banquet for often don’t know that a piano
the string too many turns. Rim Nov. 7 at which this year the needs preparation before a con-
bolts should be checked to avoid Reading-Lancaster Chapter will cert can take place.
any peculiar noises in the plate celebrate its 25th anniversary. Our connection with PTG
or around the rim of the piano. Our September meeting was shows that we as individuals
Perchlorethelene is good for held in Allentown at Zeiner’s and as an organization are com-
cleaning knuckles and other Piano Shop. After the business mitted to raising and maintain-
parts in a piano. The duplex bar meeting, John gave a tour of the ing a professional musical
is not intended to make the tail shop to those who hadn’t seen it standard. This is one way that
piece of the string an octave before and then presented a we can help the music apprecia-
higher or the same pitch as the technical to the chapter. tor share our enthusiasm for the
speaking length or even to be a - Jim Bittinger pianos we care for.
November 986 Update13
Selling Yourself And The Piano Technicians Guild
all the dos and don’ts and still ily. Tell them your name and
Dick Bittinger phone number are on the back.
Reading-Lancaster Chapter keep your schedule?
The best thing is to assure If they need more information,
them they made a good start by you are available at that num-
All of us from time to time ber to talk with them. The bro-
must deal with the customer getting it tuned by a member of
the Piano Technicians Guild. chure even tells them about the
who has just acquired a piano. Piano Technicians Guild!
Whether it is new or used, the Then hand them the little bro-
chure called “Care of Your Remind your chapter to send
person will often have a few for the slide presentation of
questions about its care. How Piano.” Suggest they read it and
share it with the rest of the fam- “Business Aids.”
can you remember to tell them

Thlngm to Do for Your Plmo

05 1

Brochure 112 actual size

I/November 1986 Update