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Stephan O’connor

Strathbogie
Savanna-la-mar
Westmoreland
(876) 414-1893/ 999-6342
Stephanoconnor20@gmail.com

PERSONAL SUMMARY

I am enthusiastic dedicated and versatile young man with an outstanding academic


background and excellent attitude towards work. I am Highly motivated, reliable with
experience of working in an customer service representative firm.

ACADEMIC QUALIFICATIONS
2013-2015 – Cape Subjects – Petersfield High School
Subjects and Grades:
Communication Skills 5
Sociology Unit 1 4
Sociology Unit 2 4
Caribbean Studies 5
Business Management 4
Physical Education Unit 1 3
Entrepreneurship 4
Biology 5

2008-20013 - CXC Frome Technical High School


Subjects and Grades:
Mathematics 3
English Language 3
Social Studies 2
Geography 3
Information Technology 3
History 3
Building Technology 1
Human & Social Biology 2

Heart Trust
Management of business Certificate Level 2 4

Administrative Assistant Level 3 Pending

Customer care certificate


CAREER HISTORY

Accounts relief cashier - Couples Negril


August 2015 - August 2016

 Responsible for updating monthly schedule.


 Answer telephone calls directed to the Accounts Department.
 Issue checks
 Write and Issue Bought notes and receipt to guest.
 Filing.
 Provide all the duties of the cashier when necessary including credit card Listing and receipt
listing.
 Review and update telephone Call log on the companies System.
 Working at the reception desk in the front office and dealing face to face with enquiries.
 Filing invoices and paperwork in relevant folders.
 Attended meetings with the company chartered accountants and clients.
 Prioritizing.

KEY COMPETENCIES AND PERSONAL SKILLS

 Quick and accurate keyboard skills.


 Able to work on tasks individually or as part of a team.
 Problem solving.
 Able to focus on accuracy and attention to detail whilst under pressure and against deadlines.
 Proficient in MS Word and MS Excel.
 Ability to deal professionally but firmly with customers, including people older than
myself.
 Excellent organizational skills that allow me to multitask effectively.
 Adaptable to working in different locations at short notice.
 Proven ability to understand problems and then develop imaginative and inventive solutions.
 Able to communicate concepts and strategies clearly to colleagues.

REFERENCES

Available on request.

DOB: 1995
Languages: English