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Organisation/Group Name

Business Model

V ERSION : 0.1 - D RAFT D ATE 2003

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Table Of Contents

A PPROVALS ............................................................................................................................... 3

INTRODUCTION.................................................................................................................. 4

OVERVIEW OF <THE CURRENT BUSINESS PROCESS/NEED>.............................................5

ANALYSIS OF THE CURRENT STATE OF THE <BUSINESS PROCESS/NEED>.......................6

PROPOSED BUSINESS MODEL/PROCESS........................................................................... 7

PROPOSED ROLES AND RESPONSIBILITIES.......................................................................8

ADDITIONAL RESOURCE REQUIREMENTS.......................................................................... 9

STATEMENT OF CONFIDENTIALITY................................................................................... 10

VERSION CONTROL INFORMATION................................................................................... 11

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Approvals
Introduction
This project as described in this document was initiated on <date here> with the following
approvals.

Sponsor
 Name:
 Position:
 Organisation:
 Date:

Owner
 Name:
 Position:
 Organisation:
 Date:

Stakeholder
 Name:
 Position:
 Organisation:
 Date:

Project Lead
 Name:
(Business Process & Productivity Management)
 Date:

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Introduction
Purpose
[Describe the purpose for this Business Model. Why is a Business Model for this Business
Process/Need being developed]

Referenced documents
The following documents were referenced in the development of this Business Model:

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Overview of <the current business
process/need>

Introduction
This topic describes the [Business Process/Need] at a high level.

Summary
[Describe at a high level what the Business Process/Need does or is involved in.]

Definitions and terms


[Describe any definitions of the Business Process/Need currently available and indicate what
is, and what is not in scope. Also describe any terminology consistently used and highlight any
inconsistent use of terms that will need to be addressed.]

High-level process diagrams


[Include any high level process flow or relationship diagrams that might help demonstrate the
current state of the Business Process/Need to the reader]

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Analysis of the current state of the
<business process/need>

Introduction
This topic details the current state of the [Business Process/Need]. It covers key differences and
inconsistencies and areas for development.

Key inconsistencies and differences


[This topic will vary greatly depending on the project. It may be necessary to detail key
differences etc separately, i.e. a separate block for each to highlight these easily for the
reader.
You may need to define the number and type of resources, skill levels, locations and any
number of variables.
Example:
When Mary developed a Business Model for the Problem Management Process, she
separated each location within AP and detailed the:
 number of RMCs
 hours of operation
 number of resources in the Problem Management team
 hours of operation for the Problem Management team
 tasks performed
 Tools used
 Number of Severity one problems per month
She also included any points peculiar to that particular location.]

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Proposed business model/process

Introduction
This topic details the key recommendations and proposed Business Model/Process.

<add name of key recommendation>


[Describe the key recommendation.]

<add name of key recommendation>


[Describe the key recommendation.]

Business model diagram


The following diagram provides a high level
overview of the proposed Business Model for the
[Business Process/Need].

[Include a Visio Process diagram or any other diagrams that help demonstrate to the reader
the proposes Business Model]

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Proposed roles and responsibilities

Introduction
This topic details the key recommendations and proposed Business Model/Process.

<name of business group>


The [Name of Business Group] will be responsible for the following within the proposed
Business Model for the Business Process/Need]:

<name of business group>


The [Name of Business Group] will be responsible for the following within the proposed
Business Model for the Business Process/Need]:

<name of business group>


The [Name of Business Group] will be responsible for the following within the proposed
Business Model for the Business Process/Need]:

<name of business group>


The [Name of Business Group] will be responsible for the following within the proposed
Business Model for the Business Process/Need]:

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Additional resource requirements

Introduction
This topic details the additional resources that would be required for the proposed Business
Model for the [Business Process/Need].
[How you describe this will vary greatly on the type of model being implemented. It could be
that there will be less resources but some will need to have different skills etc, and it is most
likely that to determine the resources required accurately, further analysis will need to be done.
This may need to be noted.]

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Statement of Confidentiality

The material contained in this document is confidential


and proprietary to EDS Limited (EDS) and no portion
may be reproduced, stored in a retrieval system, or
transmitted in any form by any means, without the prior
written approval of EDS. The material will be held in strict
confidence by the recipient and will not be used, in whole
or in part, for any purpose other than the purpose for
which it is provided without the prior written consent of
EDS. The representations made in this document are
based on information made available to EDS and
assumptions that may require verification. In no event
shall EDS be liable to anyone for direct or indirect,
special, incidental, collateral or consequential damages
arising out of the use of this material. In the event that
EDS is not awarded any services in connection with this
proposal, all copies of this proposal shall be returned to
EDS and all electronic records of it destroyed.

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PROCESS DOCUMENT - <<PROCESS NAME>> EDS INTERNAL USE ONLY

Version Control Information


Document Authorship Details
Author Name EDS (Australia) Limited Written in: Microsoft Word 1997
Burwood, Sydney File Name: 375459159.doc
Australia File Last Printed: 21 August 2003
Telephone:+61 2 9312-6313

Document Revision History


Version Revision
Revision Summary Author
Number Date

0.1 -/-/20-- Initial draft

Distribution List

Name Group / Company Role/Responsibility

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