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Welcome to Adobe InDesign CS5. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the InDesign documentation. Minimum system requirements Install your software Uninstall your software Trial software Electronic licensing Registration information Font installation Known issues Customer care Other resources
Minimum system requirements
Intel® Pentium® 4 or AMD Athlon® 64 processor Microsoft® Windows XP with Service Pack 2 (Service Pack 3 recommended); Windows Vista® with Service Pack 1; or Windows 7® 1GB of RAM (2GB recommended) 1.6GB of available hard-disk space for installation; additional free space required during installation (InDesign cannot be installed on flash-based storage devices) 1,024x768 display (1,280x800 recommended) with 16-bit or greater video card DVD-ROM drive Adobe Flash® Player 10 software required to export SWF files Broadband Internet connection required for online services 1
go to www. Mac: o o Insert the DVD in your drive. an incorrect default installation location appears. This 3 .app. navigate to the Adobe CS5 folder. open the folder. navigate to the application folder. double-click Set-up. (#2521335) Error "Licensing has stopped working" may occur when launching InDesign CS5 for the first time after a Suites installation has been moved to a new location on Macintosh. When CS3 app is installed before InDesign CS5. error does not occur. InDesign is successfully installed. Known install issues When installing on Windows 64 bit OS. You can also install the software in trial. (#BG091904) Unable to install InDesign when logged in as a restricted user after providing administrator login/password on Macintosh. However. and then follow the on-screen instructions. "Please insert Disk InDesign CS5 to continue" when installing the application from a flash drive. BG094124) Windows displays Registry Error on launching Illustrator CS3 after uninstalling InDesign CS5. If you downloaded the software from the web.com/go/cs5install/.adobe. so the number may not equal the listed components size. 5.app. it will ask you to input the serial number of the product being upgraded. (#BG096610) If user enters invalid information and immediately hits tab.folder. (#BG064131) The ―Total Size‖ displayed in the installer Options screen includes space required for components required for the installation but not shown in the component list. (#BG089356.app. For additional CS5 installation help. double-click Install. JAWS does not read the error messages on the Enter Adobe ID screen and Create Adobe ID screen. This occurs if a user has selected Adobe Media Player for installation. If this happens. The application will be installed in the correct location: c:\program files(x86).exe. If it cannot find it. (#BG059229) Installer returns the error. (#BG089374) Installing InDesign via silent mode on Mac returns launchctl errors and set-up exits with exit code:0. and then follow the on-screen instructions. Users must copy the installer to their hard drive before installing instead. If you are installing as an upgrade. which invokes and installs AIR. 4. the installer will check your system to find the valid upgrade product. double-click Install. (#BG094570) Adobe AIR is installed even though option is unselected at setup. the system admin needs to enable access permissions for the restricted user to launch applications AAM and Setup. navigate to the application folder found at the root level on your disk. then input your new and previous serial numbers in the serialization screen shown during launch. and then follow the on-screen instructions.
Select Remove Components. click Uninstall/Change. Select the product that you want to uninstall. To safely uninstall on Mac OS X.adobe. Before you uninstall. DVD or the download from the web). 4 . Note: In order to install additional components or reinstall your software after your original installation. log in as an administrator. (#BG095650) After uninstalling InDesign. o In Windows Vista and Windows 7. please try again. you will need access to the original installer (CD.com/support/loganalyzer/. open the Windows Control Panel and doubleclick Programs and Features. Known uninstall issues Error.S. English version. To deactivate. (#BG096105) Uninstall workflow does not show Deactivate option to a non-admin user on Windows XP even after providing admininstrator credentials. then Authenticate as an Administrator and follow the onscreen instructions. go to http://www. Do one of the following: o In Windows XP. AMP. some AIR components (AIR. choose Help > Deactivate. (#BG096593) Note: If you want to install the product on a different computer. Uninstall your software 1. 2. and then Deactivate the app from the system. Microsoft Office applications. close all applications currently running on your system—including other Adobe applications. open the Windows Control Panel and double-click Add or Remove Programs. and then follow the on-screen instructions. As a workaround. uninstall those manually. and browser windows. Repair is not an available option. and then follow the on-screen instructions. does not happen on second launch or if only one application is opened at a time after the applications were moved. deactivate any other Suites application and then re-serialize with the International English serial again. double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. Select the product that you want to uninstall. This may occur on a machine where a Suite has been installed using an International English serial and InDesign has been installed separately as a Tryout U. Community Help Client) are not uninstalled. "The deactivation was not successful. For more detailed information about troubleshooting your installation. o IMPORTANT: Creative Suite apps on Mac OS have uninstall functionality. Error code 255:255" appears when attempting to deactivate InDesign. As a workaround. you must first deactivate the software on your computer. DO NOT drag applications to the trash to uninstall them. reinstall the application in trial mode. click Change/Remove. As a workaround.
adobe. Electronic licensing You must accept the license agreement and warranty terms to use this product. it will recognize the new serial number. except the Acrobat 9 trial or retail versions that ship with Creative Suite.adobe. and get up-to-date product information. To find a reseller in your area. Registration information Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services. Volume licensing Volume licensing customers cannot purchase from a trial directly. See www. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched.com/resellerfinder/na/reseller. This product may automatically attempt to activate over the Internet.com/go/activation for details. See www. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.com/products/eulas for details. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application. The serial number you purchased is for the use of the software in a specific language. If any of the applications have already been serialized with a different serial number. 5 . you must register your product.Trial software Entering a serial number Enter the serial number for the software you purchased in the serialization screen. you can enter the serial number in any of the applications contained in the Creative Suite. Only applications running as a trial will recognize the new serial number. and will only be accepted by a product installed in that language. and invitations to Adobe events and seminars.adobe. newsletters. Then on the next launch of the application. it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Erase my serial number. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. go to http://partners. training.jsp. a volume licensing serial number can be used to serialize all Creative Suite applications. In order to take advantage of your complimentary subscription of CS Live services. If the product you purchased is one of the Creative Suites. However.
OpenType ReadMe. There are additional fonts on the installation disc. The InDesign CS5 installer installs fonts into a default system font directory. listings of fonts installed by the different CS5 products.com/type/browser/landing/creativesuite/creativesuite5. links to font specific readmes. Connections Home) will result in garbage characters (Win) or the shortcut itself (Mac) appearing in the input field instead of the desired command being executed.adobe.adobe. (#BG081881) 6 . Visit http://www. (#BG095705) Fonts that are hidden/disabled in Windows 7 are still listed in the InDesign Fonts Menu and are usable. For information on installing these fonts. If the installer finds older versions of these fonts in the default system font directory. and listings of fonts included on DVD for each of the CS5 products.com/go/learn_fontinstall_en.Font installation All font related documentation is online.g. kuler. it will uninstall the older versions. Many of these fonts are newer versions of fonts installed by InDesign CS4. Search for Help. Using certain CTRL/CMD modifier key shortcuts with an extension panel open (e. Known issues Please refer to Adobe Support for late-breaking information and known issues for all Creative Suite 5 applications. see http://www. and save them to a new directory.html" which lists the saved fonts.html to find our OpenType User Guide. The default system font directory is: Apple Macintosh: <System Disk>/Library/Fonts Windows: <System Disk>:\Windows\Fonts The older fonts will be saved in the new directory: Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current This new directory will also contain a file named "Read Me. and moving the old files back into that directory. and the version numbers of the new and old font files. You can re-install the older fonts by deleting the new font files from the default system font directory.
double click to select individual elements of the button and then enter the corner edit mode by clicking the live corner (yellow) button. As a workaround. (#2539854) PICT files are not listed under Importable Files. They can still be placed successfully. and Pillow Emboss) applied to text that is over another transparent object render incorrectly to SWF Preview 7 . Exporting text containing double-byte characters to the Buzzword service results in missing glyphs in the Buzzword online document. (#1840859) FLA/SWF Export Issues Some document installed fonts shift vertically when the file is exported to FLA and then opened in Flash Authoring. set it as lineHeight or manually set it as a number that matches in Flash Authoring. Emboss. (#2523394) Some Transparency Effects (Outer Bevel. (#BG093507) PICT file placed into InDesign document shifts on the page when Overprint Preview is turned on. Perform a Save As in order to reduce the file size. Outer Glow. Or. This is a display issue only. place the object on the page. and then choose Animate To Current Appearance. (#2498853) InDesign takes a long time or enters a non responsive state when cancelling the save of a very large document (hundreds of pages). Subsequent selections of this option do not trigger the behavior.xls file containing GB18030 characters results in missing glyphs. either group the text frame with a larger graphic frame and apply rotation or scale to that group. apply Move Left. As a workaround. (#2532603) Live corner shape edit diamonds are not available for rectangular buttons. As a workaround. As a workaround. This is a screen display issue and only happens the first time Overprint Preview is selected. (#2530281) Text frames scale or rotate off center with certain text attributes or optical margin alignment is applied. re-apply the original double-byte font. (#2459866) Self-click animations located close to page corners are difficult to trigger if page curl is enabled. To work around. The workaround is to install the needed font into the system font folder and then replace that font in the document. (#2375720) Placing InDesign files into InDesign files results in an inflated file size. If page curl is turned off. if Always Save Preview Images was selected under File Handling Preferences. (#2536202) Importing an . To fix this. plug-in files can still be correctly installed. (#2367410) Extension Manager displays extension paths in English instead of the localized path. the self-click animation behaves normally and can be triggered with one click. place the object so that it is barely touching the page edge and choose Hide Until Animated. (#2447777) Animations placed on the pasteboard of a master page do not play when previewed on a document page. (#2487723) Text position in a FLA file exported from InDesign with TLF Text option selected is higher on the page when opened in Flash. change the font of the file to Arial Unicode MS or SimSun-18030 before importing to InDesign. (#2367410) Round-tripping text containing double-byte characters to and from the Buzzword service results in missing glyphs in the InDesign document. Note that the Buzzword service does not support double byte characters at time of InDesign CS5 release.
Adobe user-to-user forums. please visit Adobe. This is expected behavior. For example. choose a different country or region. and FLA export. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region. If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications. registration. and support. sales.com/go/learn_InDesign_support_en 8 . (#2496987) Customer care Customer Service Adobe Customer Service provides assistance with product information.com/go/intlsupport/. For additional CS5 installation help. the background is lighter in color.adobe. animation restarts itself before fully completed. or remove the opacity on the background element and replace it with a 33% tint. inspiration.adobe. To find out how to contact Adobe Customer Service. change the screen mode applied to the highlight to normal. more information is available at http://www. Outside of North America. go to www. Support Plan Options and Technical Resources If you require technical assistance for your product. The SWF does export correctly however. click on the drop down menu under the question ―Need a different country or region?‖. (#2382094) Multi-state objects in an InDesign document exported to FLA and then exported to SWF from Flash Authoring continuously cycle through states in the exported movie.com for your region or country and click on Contact.com/go/support/. Free troubleshooting resources include Adobe’s support knowledgebase. please try rebooting your system prior to contacting Support. go to http://www. then click GO. (#2536205) When viewing a placed SWF's animation in the Preview Panel.com/go/cs5install/. Adobe Support Advisor and more.adobe. and ActionScript can be added in Flash Authoring to stop the animation. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.adobe. and other non-technical issues. As a workaround. Other resources Online Resources For complete Help plus community-based instruction. including information on complimentary and fee-based support plans and troubleshooting resources. go to http://www.
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