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Cadillac Area

MARCH/APRIL • VOLUME 15-NO. 2 BUSINESS MAGAZINE
A Cadillac Area Chamber of Commerce Publication

Just Imagine...
how much better
downtown will look
See pages 4 & 5
Mission Statement
The Chamber shall be a catalyst for community Perspectives
and business development in the Greater

Short-term challenges
Cadillac Area and serve its members by providing
opportunity for business and professional support.

will mean long-term gain
Meet the Board Our cover story is designed to reinforce the importance of the upcoming Mitchell Street
Improvement Project by providing information to our members, dispelling some misconceptions
Sue Peterson, Executive Director as well as answering common questions concerning the impact of the project. This much
Avon Rubber and Plastics, Inc 779-6200
is known, local, federal and state funding sources will exceed $5.5 million, underscoring the
Jon Catlin, Vice Chair magnitude of the project and the significance of the investment in Cadillac. However, the
Chemical Bank 775-8588 long-term benefit of the project is also to the greater Cadillac area. With new and improved
Jeremy Winkle, Treasurer infrastructure and critical investment the resounding message is that the Cadillac area
VanDrie Home Furnishings 775-8536 is desirable target for such funding via Lansing and Washington. It is a positive signal,
Lorri King, Past Executive Director acknowledging short-term inconveniences for consumers and potential instability for businesses
Cadillac Title, LLC 779-8000 will translate into long-term benefits for the downtown district and the greater Cadillac area.
Dennis H. Benson, PLC Planning for the expected (April 2009 project start) is as important as recognizing challenges
Attorney 876-9405 will exist, when factoring the scope of the Mitchell Street Improvement Project.
Eric Baker The Mitchell Street Public Relations Committee has diligently worked to generate strategies,
Wolverine Power Cooperative 775-5700 foster collaboration and educate businesses about the project since the summer of 2007. There
Jim Blackburn has been no short-term focus, energy or commitment. I commend the leadership of the City
Blick Dillon Insurance 775-3416 of Cadillac, Cadillac Downtown Development Authority, Downtown Cadillac Association,
Bill Cinco downtown businesses and Michigan Department of Transportation who have emphasized a
The Trend Designers 775-5711 united approach is the best approach. Your Chamber will continue to play supportive roles
Dean DeKryger with these entities with the intention of assisting our membership, but also extending resource
The DK Design Group 779-4002 assistance throughout the Cadillac area as part of a bigger picture approach.
Katy Huckle Consumers must embrace and support a “business as usual” mentality. If you shop or use
Citizens Bank 779-4252 downtown services, please maintain those consumer habits and reflect how important keeping
Paul Liabenow those local dollars (directed) will be throughout the duration of the project. If not, please
Cadillac Area Public Schools 876-5000 consider discovering downtown, with the added motivation of advancing the area economy
Bryan Lydick through direct support of downtown locations. Consumer habits have wide-ranging impact and
Mercy Hospital Cadillac 876-7522 we must collectively find ways to message the importance of keeping dollars local. Economic
Mickey Putman symmetry exists throughout the region and keeping consumer dollars local is a critical
Cadillac Credit Bureau 775-3458 Chamber message, especially for those impacted by the boundaries of the Mitchell Street
Joy VanDrie Improvement Project. Please join us in increasing an area-wide understanding that conducting
The Identity Builder 920-5189 business locally provides benefit to each and every one of us.

CHAMBER STAFF 775-9776

Bill Tencza, President
president@cadillac.org

Doreen Lanc, Director of Membership Services
membership@cadillac.org Bill TeNcza, Chamber President

Wish
Deb Gillies, Leadership Director/Accountant
leadership@cadillac.org Exit Realty can help you
Amanda Hamilton, Administrative Assistant find the place where
info@cadillac.org
dreams come true.
Printer: Northern Printing
Publisher: Cadillac Area Chamber of Commerce
WWW.EXITCADILLAC.COM
Editorial Committee: Chris Huckle, Doreen Lanc,
Rich Langton, Bob Nelson, Bill Tencza and Joy VanDrie.

The Cadillac Area Business Magazine is a publication of the
Cadillac Area Chamber of Commerce. The Chamber reserves
the right to edit or refuse articles and advertisements submit-
ted to the Cadillac Area Business Magazine, and reserves the EXIT REALTY GREATER CADILLAC
right in its sole discretion to accept or refuse inserts and other Independent Member Broker
materials to be distributed through the publication. Corner of Plett Rd. & 13th Street • www.ExitCadillac.com
Office: 231-775-4100 • Toll Free: 866-GO2-EXIT

2 March/April - Cadillac Area Chamber of Commerce
Chamber’s best resource:
By Jamie Callahan
An active membership
after only a few weeks of actual legislative session that are being analyzed and
Senior Vice President for monitored by the Government Relations Division. Proposals that will impact the
Government Relations future of Michigan’s economy and the business community that drives it — state
budget shortfalls, proper use of federal stimulus dollars, Employee Free Choice
I know that I have written an article on the impor- Act, Michigan Business Tax surcharge, government regulation, ergonomics stan-
tance of advocacy, a.k.a. grassroots advocacy, in a prior dards, ‘Hire Michigan First,’ and Individual Market Reform are just the begin-
issue of the magazine, but feel compelled to revisit the ning.
subject. It is one of those issues that in the world of An educated and active chamber member is the best resource that northern
government relations never stops or goes away. Michigan can have as these issues are debated in Lansing and Washington, DC.
When I try to paint a picture of what grassroots advo- As Michigan approaches a turning point in our future, the importance of engaged
cacy is like, a couple of memories come to mind, such advocacy efforts have not been more important to the success of our state and the
as the movies Groundhog Day and The Never Ending Story, or even the Song that business community.
Never Ends sang by Shari Lewis and Lamb Chop. Maybe the best comparison Advocacy goes beyond educating and convincing your legislators on an issue. It
can be made is to a hamster on the exercise wheel or the Energizer Bunny that is also about carrying that message to those in your own community. If you think
keeps going and going and going. about it, you probably already do this in your everyday life and don’t realize it,
Grassroots advocacy is a continual process that needs to be kept at the forefront particularly with local issues. I am sure you talk about local issues with friends,
of a chamber of commerce and its members to achieve results. neighbors, associates at the Elks club or VFW, or your local city council member.
As chambers continue to work on behalf of its members legislatively and other- All of these are ways where your opinion is being promoted locally. By discuss-
wise, the need to use the power of the membership will be called into service on ing proposed policy or local ordinances with your peers, you can be growing your
occasion to effectively convey the importance of an issue. That is where you, the advocacy base in your own backyard with those that better understand your per-
grassroots advocate comes in. spective, and may bring others onto your cause by taking action themselves or tell
It is the actions of an organization and its members working as many ways as others of the situation.
possible to promote their message to their elected officials through Action Alerts, The Government Relations Division has been carrying the message of the
e-mails, phone calls, postcard, letters, etc. Regional Chamber Alliance to all the new legislators and committee chairs in
At the end of the day, the decisions made by legislators will likely impact in the House, familiarizing them with the Alliance, what we do, and our legislative
some way how your business is regulated or how much will need to be reverted agenda. With over 40 new members of the House and a number of new committee
back to government in the form of taxes and fees. This is why job providers and chairs, the road of advocacy is always unique, rewarding, and continuous.
employees alike need to be informed of pending legislation and policy initiatives. If you have any questions or comments regarding the Agenda or any other legis-
There are a number of legislative issues already introduced at the State Capitol lative matter, please contact me at jamie@northwestmichiganbusiness.com.

Award nominations are due May 8
The Cadillac Area Chamber of Commerce is A selection committee made up of Comprehensive
accepting nominations for the Spirit of Community Leadership Series (CLS) alumni will review all
and Outstanding Citizen Awards. nomination forms and select the Spirit of Community
Nomination forms are available at the Chamber, as Award recipient.
well our Web site www.cadillac.org. The application for the Outstanding Citizen Award
The application for the Spirit of Community Award must show the nominee’s excellence, creativity and
must show how the nominee has displayed valuable initiative in their business or profession, how the
service by devoting time and energy to improving nominee provided valuable service by devoting time
the quality of life for others in the community. The and energy to improve the business climate and the
nominee must also have shown leadership and quality of life for others in the community, as well as
initiative in the development and/or expansion of how the nominee assisted others in developing and
volunteer projects. utilizing their full leadership potential.
A selection committee, made up of community
2008 Spirit of Community and Outstanding Citi- leaders, will review nominations and select the
zen award winners Mickey Putman and Ronald Outstanding Citizen Award recipient.
Blanchard seen after last year's dinner. This year the The awards will be announced during the Cadillac
Cadillac Area Chamber of Commerce Award dinner Area Chamber of Commerce Annual Awards Dinner
will be held on June 3. on June 3 at Caberfae Peaks Ski and Golf Resort.

Cadillac Area Chamber of Commerce - March/April 3
On the road to improvement
By Rick Charmoli

M
ore than $5 million will be invested in new public infrastructure Misconceptions
along 1.6 miles of Mitchell Street from Pearl Street on the city’s Cadillac Assistant City Manager Precia Garland said there are a few
south end up to River Street. misconceptions about the project that need to be cleared up before any
Think about that number. That is more than $5 million being work begins.
invested into Cadillac’s infrastructure, which will benefit the The first and most important is how the project will be advanced.
city for years. Part of the $5 million comes from a Michigan Contrary to what some people believe, the project will be done in phases,
Transportation Enhancement grant, which was awarded to the Cadillac with the most labor-intensive part being completed first.
MDOT Transportation Service Center through a very competitive grant “Definitely, the No. 1 misconception is that Mitchell Street will be
program with limited resources. The Mitchell Street Project was chosen closed or impassible. We have purposely worked on going in phases to
above many other projects from across the state. minimize lane closures on Mitchell Street,” she said. “Except for the
The grant money will help to implement streetscape elements, add new Phase I detour, Mitchell Street will be open.”
landscaping and promote traffic calming and safer crosswalks. With other MDOT Cadillac Transportation Service Center Manager Rick Liptak
funds from Federal, State and local sources, the project will total $5.5 mil- said the first phase is scheduled to be completed by May 8.
lion. During that first phase, Liptak said the only detour for the project will
After months of planning the project is slated to begin in April and now be used, since Mitchell Street will be closed between Granite and Chapin
city officials and MDOT are working to get everything in place prior to streets. The detour will go from Granite Street to Lake Street, Lake Street
the April start date. to Chapin Street and then Chapin Street back to Mitchell Street.

4 March/April - Cadillac Area Chamber of Commerce
The next phase will span the entire project’s 1.6-mile
length, beginning at Pearl Street and going north to River
Accomodations for Frequently asked questions
Q: Who is paying for the Mitchell Street
Street. Work done will include the curb bump-outs, as Business and Shoppers improvements?
well as sewer and waterline work in a few selected areas. A:The project is being funded through
Liptak said while both the north and southbound lanes Once the April construction start date arrives, a combination of local, state, and federal
will be worked on during this phase, they will not be done Garland said there will be several things done to help public works programs. Local funds are
at the same time to ensure Mitchell Street stays open, businesses and customers navigate through downtown derived from existing DDA tax increment
including some on-street parking. Cadillac. financing revenue and the Cadillac Utilities
Phase two is anticipated to be complete by the middle The main assistance will come from the Mitchell Fund. Every locally generated $1 will lever-
of August. Street Tool Kits every business will receive. age approximately $5 in state and federal
After the completion of phase two, phase three will “The tool kit is a key effort to accommodate busi- funds. The fact that the State chose Cadillac
begin, which will install the top coat of asphalt alongthe nesses and keep them up on what will happen and over many other communities for this very
entire project from Pearl Street to River Street. That when. It will include informational flyers and maps to large investment is a great honor and says a
should be completed by early September, Liptak said. share with customers and delivery drivers,” she said. lot about the quality and importance of our
The fourth and final phase of 2009 will be the work “We plan on distributing the tool kit in February to all community.
done on side streets. This will include the brick crosswalk Mitchell Street businesses between Pearls and River Q: Why make changes?
work as well as traffic light upgrades and should be com- Streets that will be impacted by construction. It also A:Planned changes are primarily designed
pleted by the end of October. will be online for anyone to look at.” to enhance the downtown shopping experi-
A fifth phase will occur in the spring of 2010 and The tool kits will include things such as a list of con- ence by creating a retail friendly environ-
include final cleanup and plantings. tacts, answers to frequently asked questions, project ment highly attractive to residents and
“At this point, I think most everyone has been informed phasing information, parking maps for customers and guests. Planned improvements are antici-
about the project. The biggest thing is we are not going to employees, and alternate route maps for customers and pated to calm the speed of traffic, advance
shut down Mitchell Street,” he said. “The first stage will delivery drivers. the ease and safety of pedestrian circulation,
have a brief detour but other than that all the work will be Garland also said there will be various promotional and further enrich the downtown’s visual
done with traffic shifts and flag control.” campaigns run during the construction project. Two of appearance. Underground infrastructure will
As for the construction, Liptak said there are two the most exciting will be the mystery parking spot and also be updated, which is decades old.
issues that crews will have to deal with. Those issues button campaigns. This investment in our public infrastruc-
are unknown utilities as well as contaminated soils and Garland said the mystery spot campaign will be for ture will ensure an updated business district
ground water. customers and employees of downtown businesses. that is attractive to future private investment
“It may not delay things but we will have to respond “The idea is to reward customers for coming down- and business growth.
quickly,” he said. “Our goal is to keep the project on town, and employees for parking in the correct long- Q: Will Mitchell Street be closed?
schedule and meet everyone’s expectations. We want to term parking lots,” she said. “For employees to par- A: By and large, Mitchell Street will remain
carry the job through and have a very successful project.” ticipate, they will have to display an employee parking open and accessible throughout the project.
permit and be in an employee parking spot., not a cus- The goal is to maintain two-way movement
tomer spot.” on Mitchell Street throughout the construc-
Prizes will be gift certificates to various Mitchell tion period. However, there will be one main
Collaborative Effort Street merchants impacted by the project, Garland said. period during which Mitchell Street will be
Both Garland and Liptak agreed that a project of this For the button campaign, employees of downtown temporarily closed to through traffic.
size requires a great deal of pre-planning. businesses will be targeted. This will occur from April 6 to May 8
Whether it was meeting with businesses and residents Any employee wearing a button that says, “Ask me (weather dependent) and affect Mitchell
or getting the construction schedule set, many differ- about Mitchell Street,” and can answer typical ques- Street from Granite to Chapin Streets. In
ent organizations have come together to ensure that this tions about the project will be rewarded. this case traffic will be routed to nearby side
project runs smoothly. These groups include the city of “We will have a mystery shopper going out asking streets, all of which provide easy access to
Cadillac, MDOT, Mitchell Street Project PR Committee, questions. If correctly answered, the employeewill win the business district.
Cadillac DDA, Cadillac DCA and the Cadillac Area a gift certificate. We want to make sure the right infor- Q: What is being planned?
Chamber of Commerce. mation is getting out and at the same time create a fun A: Physical changes include street
I think we have raised the bar while also learning from atmosphere,” Garland said. reconstruction, landscaped entrances to
other communities who have gone through streetscape The final component to help businesses and custom- the downtown, sidewalk extensions (bump-
projects,” Garland said. “We have learned and added our ers will be an online map of the project hosted by the outs) at street intersections, enhanced
own efforts to make this a positive project.” Cadillac News. pedestrian crosswalk markings, additional
Liptak said the project has been a good demonstra- Garland said the map will be interactive and will be lighting and landscape, improved signal-
tion of how many different departments, governmental updated frequently to show the project progress. It will ization, and replacement of underground
groups, and business groups can pull together. be located on the Cadillac News website at www.cadil- utilities.
As the project nears, Liptak said meetings will be held lacnews.com. Q: Will business owners be advised of
to inform not only downtown business affected by the “The way it is designed, people will be able to see a construction schedules?
construction but also the public. picture of the phasing via the map, as well as a brief nar- A: Yes. A project schedule is provided on
“Public meetings will be set in March for business rative description of each phase,” she said. “Little pop- page 6 of the Mitchell Street Project Toolkit.
owners and then there will be a general public meeting ups will come up as you drag your mouse over the map. Regular updates to this schedule will be
for everyone,” he said. “We have been working on this As the contractor moves along, we’ll be able to adjust available to www.downtowncadillac.com, as
for three years, from conception to now, and we are eager the map and show his progress, as well as upcoming well as through regular updates provided to
to get the dirt moving and see the fruits of our labor.” phases.” local media.

Cadillac Area Chamber of Commerce -March/April 5
Leadership class about half-way to meeting goal
By Wayne Crawford, Sara Keinath, Dave Miller,
Laura Sawyer and Tera Veddler

It’s hard to believe we only have three months to go in the 2008-2009
Leadership class. We have been blessed to be in a program that has given us the
opportunity to see the inner workings of the Cadillac area. We all come from
many diverse backgrounds. Without a program like this, we would not have the
opportunity to view and learn about other sectors. For example, someone in the
banking field learns what area manufacturers’ deal with to keep jobs here in
the Cadillac area. Small business owners learn about the education system and
what they deal with on a daily basis. The Cadillac Leadership Class has given
us a chance to peek into other fields of work: government, economy, media,
education, cultural, health and human services, and law.
Our class project this year is to bring a communication tool to the people liv-
ing in Wexford County in an easy way that will provide them with information
and resources needed to get through these hard times. With the partnership of
United Way the 2009 Cadillac Leadership class will bring the 2-1-1 phone ser-
vice to Wexford County. This will provide citizens one number (2-1-1) to call
to provide information for assistance in a crisis or just everyday issues.
Our project is facing challenges. The Cadillac area has been hit hard with the
economy downturn; every day we hear of more cuts, lay-offs, and foreclosures. We are working diligently on getting this information to everyone in the area.
Money may be tighter then ever, but we are still hopeful that we can raise the You may have seen us at the NASF Chili Cook-Off selling 50/50 tickets, or
funds needed for our project. Our class believes this is a vital need in our area watched one of our classmates jumping in the lake at the polar dip.
and that we could get the community behind us. We have currently reached We will be holding a silent auction during the upcoming Cadillac Variety
about half our goal. Show on March 21, 2009. We also are putting up posters and talking with local
We still need more help to implement and sustain this project. agencies and businesses about the project.
If you would like more information about 2-1-1 or help, e-mail If you would like a presentation, posters or brochures at your business or
cadillacleadership211@yahoo.com or phone (231) 775-3753. organization please contact us!

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6 March/April - Cadillac Area Chamber of Commerce
Cadillac Rotary Club Film Day to fight polio
The Cadillac Rotary Club will offer its second annual Film Festival Saturday, for everyone — children, senior citizens, youth, and adults. Movie selections
March 14, 2009. Starting at noon, the festival will feature ten films in three have either broad appeal and/or are selected based on their ratings, merits and
locations in Cadillac. awards.
The film festival was an idea that emerged from Rotary’s Cultural Arts Admission for each feature film will be a donation to help Rotary International
Committee to bring more culture to the community — especially during cabin raise the $200 million needed to match $355 million in challenge grants
fever time. The variety of films chosen for the event helps ensure something received from the Bill & Melinda Gates Foundation.

Three families, three homes, three dedications
October 30, December 12 & December 19 keys and blessings for three fami- sible for paying the 0% mortgage, taxes, and insurance, and they are all required
lies were passed out by Wexford Habitat for Humanity. Hundreds of people to work with their Family Support Advocate for the next year. 
contributed to the completion of the three building projects.  There have been 20 Habitat homes completed in Wexford County since
These houses were built primarily by Career Technical Center students along 1987.
with community volunteers and members of the families. Although the three With the completion of the three homes last year, in total since 1987, 20 fami-
Habitat partner families now hold the keys to their homes, they are still respon- lies from Wexford County will be living in safe, decent housing.  

Cadillac Housing Commission hires new executive director
The Cadillac Housing Commission has hired Judy Myers as Executive Director. She also holds Certificates in Public Housing Management as well as Section 8
The position opened after the retirement of Daniel Peterson in September 2008. Housing Management. She has worked many years in a Public Housing Authority
Myers comes to the Cadillac Housing Commission with more than 20 years of as well as owned a consulting firm in this field.
experience in the low-income housing industry. Judy has an Associates Degree Judy indicates that her priorities are assuring the Housing Commission is man-
from Northwestern Michigan College in Traverse City and a Bachelor’s Degree aged as efficiently as possible, getting to know all the residents, and becoming
in Community Development from the Metropolitan State College of Denver. involved in the local community.

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Cadillac Area Chamber of Commerce -March/April 7
Rise Up! Cadillac
Wednesday, December 10, 2008 at Wexford Historic Museum

Hosted by: Sponsored by: Sponsored by:
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Rise Up! Cadillac
Wednesday, January 14, 2009 at Resurrection LIFE

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Lecture Luncheon Series

January
Senator Wayne
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Brick Award 3 E's: Energy,
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Rise Up! Cadillac held at Resurrection LIFE.

8 March/April- Cadillac Area Chamber of Commerce
Rise Up! Cadillac
February 11, 2009 at Baker College of Cadillac

Hosted by: Sponsored by: Sponsored by:
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February
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December presents
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Cadillac Area Chamber of Commerce -March/April 9
It is time for state
legislators to make real cuts Calendar of Events
March
Day
11 Rise Up! Cadillac,
By Darwin Booher lower taxes to allow for businesses to create Wexford-Missaukee Career Tech Center
State Representative jobs and expand the economy. 7 a.m.
The challenges facing the economy and Credit spending has created hardship for 20 Lecture Luncheon,
creating jobs are at the top of everyone’s list households and it has done the same under state Pete Stalker, State of the City
for 2009, from individual households to the Capitol domes across our nation. With potential Baker College Cadillac - noon
Michigan Legislature to our nation’s Capitol. federal dollars coming from Washington, many 21 Cadillac Leadership Variety Show
I will be helping lead those discussions think our problems will simply disappear. While Community Schools Auditorium - 7 p.m.
at the state level, having been this supposed free money may look
named vice chair to three House good on paper, this federal blank
appropriations subcommit- check only postpones economic
tees — Community Colleges, disaster for another tomorrow. New Members
Natural Resources and Special We cannot govern by borrowing
Governmental Operations — and against our children's future any- Bridge Tool & Die, Inc.
as a member of two others, Joint more. It's time to stop using the Glenn Bridgman
Capital Outlay and Investigations, credit card and accounting gim- 125 Industrial Drive
and Intergovernmental Affairs and micks to bail out our budget deficit. Buckley, MI 49620
Oversight. Another of my assign- It is past time for state leaders to 231-941-2100
ments is an appointment as vice start making real cuts and reforms. www.terrapinit.com
chair of the House Banking and To be successful all of our lead-
Financial Services Committee. ers — elected officials, business Terrapin Networks
There’s no question that the revenue is going people, community advocates, education Timothy Gillen
down, so we must address how to balance state experts and all those ready for a better tomor- 1305 E. Eighth Street
spending with the available revenue so residents row in Michigan — must actively search for Traverse City, MI 49686
receive the services they require and expect. and develop the ideas and programs that make 231-269-3200
I believe the first step in stopping the state’s our state in charge of its own progress. www.bridgetoolanddie.com
economic freefall is a fundamental change in
approach to how we regulate and tax business Booher represents Wexford, Osceola and Mecosta
in the state, moving toward less regulation and counties.

Save the date
Stimulus is not very stimulating Wednesday, May 20
BY DAVE CAMP Senate and House versions that would create
U.S. Representative twice the jobs at half the cost, by focusing on
16th Annual Briefcase
Every Member of Congress believes we tax cuts instead of government spending. Open Golf Outing
should and must act to get this economy The jobs number isn't my analysis, or some
growing again. However, action for the sake conservative think tank's analysis, that fact is Wednesday, June 3
of acting will mean little if it is based on the data and methodol-
not accompanied with positive ogy of Dr. Christina Romer, the
Cadillac Area Chamber of
results. Chair of the President's Council of Commerce Annual Awards
On the day the Congress voted Economic Advisors. Dinner
on the “stimulus” package head- Lastly, I want local employers
lines read: “Will the stimulus actu- to know that one of the few pro-
ally stimulate? Economists say no” visions to help struggling busi-
Thursday, October 8
(McClatchy News Service). From nesses was more than cut in half Greater Cadillac Area
the Associated Press: “Analysis: during backroom negotiations by Business Expo
Stimulus won't jump-start econo- shortening the length of the relief
my.” and making thousands of employ-
There is a smarter, simpler way ers ineligible for this relief. Coming in April
to stimulate the economy. It is not by running There was a better way, and we should have
up the deficit by funding pet projects that are taken it. Cadillac Area
often wasteful. Camp represents Missaukee and Osceola counties in
I helped write an alternative to both the the 4th U.S. Congressional District. Chamber of Commerce
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Cadillac Area Chamber of Commerce -March/April 11
New Patient Ceiling Lifts Reduce
Dr. Sanburn is accepting
new patients for family Injuries, Improve Patient Safety
care and obstetrics. Mercy Hospital Cadillac is proud to announce they received a grant for their
Dr. Sanburn is board certified in family “Safe Lifting” Project-Special Care/ICU. A proposed safe lifting project was
practice and has extensive experience submitted and Mercy Hospital Cadillac was awarded $155,000. A task force
in obstetrics. Cadillac Family Physicians of key stakeholders was developed for the implementation of this exciting proj-
is an innovative family practice which is ect.
fully electronic, using e-prescription “Our ceiling lifts have made moving patients much more efficient and com-
and electronic record keeping. fortable for both the nursing staff and our patients,” says Diana Seehase,
Dr. Sanburn and her partners see
Employee Health/Wellness Manager. “Both staff and patients have reported a
patients in a large, state-of-the-art
facility which can provide on-site, one- great improvement with this system.”
stop services to your entire family;
including laboratory and x-ray.

Christiane M. Sanburn, MD
Call today for your appointment!
Mercy Launches Laptop Project for
Patients and Their Families
Family Practice and Obstetrics

CADILLAC
Ronald D. Simmons, MD
Alan J. Conrad, MD
Thomas G. Smith, MD FAMILY Patients and their families at Mercy Hospital Cadillac now have the ability to
check their e-mail through a new patient laptop and wireless network project.
James R. Whelan, MD
Tania M. LeBaron, MD
PHYSICIANS, P.C. This project will provide free wireless Internet access and a loaner laptop for
Family Practice and Occupational Health patients and visitors. Patients and visitors will be allowed to check out a laptop
Christiane M. Sanburn, MD
8950 Professional Drive, Cadillac and use the technology on a first-come, first-serve basis.
Dianne M. Conrad, FNP-BC (231) 775-2493

Let Us Build Your BlueWare Recognized as a ‘Top Area
PERFECT WEBSITE! Health Technology Provider’
The Cadillac News is here to help you
achieve greater success online with our The Grand Rapids Business Journal announced West Michigan’s Top Area
Health Technology Providers in their November 24, 2008 edition. BlueWare
website design & development services. was ranked 7th out of 18 in this year’s recognition. The rankings are based on
• Basic Websites responses to Business Journal Surveys and 2007 annual revenue.
• Self Managed Websites BlueWare’s CEO Rose Harr said, “BlueWare is committed to Michigan and
(websites that you can update
yourself, upload photos, change appreciates the recognition for our team, Cadillac, and the health industry by
content, etc.)
the Grand Rapids Business Journal.”
• Customized
• Affordable
• Unique & Effective

BlueWare Welcomes Teresa Winters
Call for a FREE as New Vice President of Operations
consultation today!
Teresa Winters has been named the new Vice President of Operations at
BlueWare. Winters joins BlueWare with more than thirteen years in the Healthcare
KRISTINA WICKLUND
Online Marketing Specialist cadillacnews.com
design & development
IT industry. For the past three years she served as Chief Information Officer
for Capella Healthcare in Franklin, TN and was previously the Senior Systems
Phone: (231) 779-4156 design & development Analyst & Group Manager for Affiliated Computer Services, Inc. in Manchester,
England for one year. For nine years before that she was the Consulting Regional
Coordinator of Information Services for HCA in Nashville, TN.

12 March/April - Cadillac Area Chamber of Commerce
From ER to ICU, Mercy Cadillac Variety Show
improves patient service Saturday, March 21, 2009 • 7PM
Cadillac High School Auditorium
Tickets are available at
Northwestern Bank, Firstbank-Cadillac,
The Sweet Shop, Salon 108,
Cadillac Area Chamber of Commerce,
and at the door.
Adults - $8 in advance, $10 at the door
Students - $5 & Children 5 and under Free
BONUS BUNDLES: 20 Tickets for $100
From the emergency room to the intensive care unit, Mercy Hospital is taking Advance Purchase Only
care to improve services for patients.
The hospital recently implemented a new patient tracking system in its emergen- WITH CITIZENS BANK, you have the power to bank smarter, faster and better. With
cy room, which helps hospital staff meet the challenges of ever-changing patient trusted commercial and cash management capabilities, strengths in SBA lending and
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access to the market’s most complete bank. Come and discover what great banking can be.
The hospital launched FirstNet, an electronic patient triage and tracking system
that increases the efficiency of patient flow through the emergency department. CITIZENSBANKING.COM
“This is a very exciting step for us,” says Theresa Hansen, Director of the 103 N. Mitchell Street
Cadillac, MI 49601
Emergency Department at Mercy Hospital Cadillac. “Our staff has been working
hard to make this a smooth transition for our patients.”
Delivering high-quality care quickly and safely is critical to emergency care.
Implementing a complete electronic medical record allows the dmergency depart-
ment to streamline the workflow from triage to discharge.
Using this system, staff is able to track patients and view their charts from any
location. An electronic medical record saves time, eliminates redundancy and
ensures accurate and consistent delivery of care. Once a patient enters the emer-
gency room, quick registration enables fast patient entry and helps reduce delays
in treatment.
Over in ICU, Mercy is continuing to improve pateint care and safety five years

Find Your
after getting involved in the Michigan Health and Hospital Association’s Keystone:
ICU project.

Spring
MHA Keystone brings together hospitals, national experts and best practice evi-
dence to improve patient safety by addressing the quality of health care delivery

Break
at the bedside. The project is designed to help Michigan hospitals improve patient

Glow at...
outcomes, increase staff satisfaction and even decrease costs by offering informa-
tion, resources and collaborative opportunities.
“Since our partnership with the MHA Keystone Center, our hospital has achieved
significant, measurable patient safety improvements,” says Joyce Nichols,
Director of Quality Management. “We are honored to be part of this initiative and
work hard to make sure our patients are safe and receive the best care possible.”

Buying, Selling or Investing…
Set the Trend…
You can rely on my 25 years of
Real Estate Experience! Look
Call Jerry today, 231-876-0717.
2141 Plett Rd., Cadillac
231-775-2432
Open Mon-Fri 9 AM-8 PM, Sat 9 AM-3 PM
www.LookPosh.net
SCHMIDT REALTORS

2721 Sunnyside Dr., Cadillac Jerry Faloon

CADILLAC AREA CHAMBER OF COMMERCE - MARCH/APRIL 13
Three join 2 CTC students are Kawaski
Baird, Cotter and Bishop, P.C. Power Equipment certified
Emily Hamilton-Hutchings and Christey Hicks have joined Baird, Cotter and Two students from the Power Sports and Equipment program at the Wexford-
Bishop, P.C. Hamilton-Hutchings and Hicks have more than 35 years of com- Missaukee Career Technical Center have become certified technicians for
bined experience helping businesses and individuals with bookkeeping and Kawasaki Power Equipment.
payroll tax compliance and processing. Kyle Koon (Cadillac High School) and Philip George (McBain High School)
Additionally, Beth Johnson, a recent Grand Valley State University graduate attended the 2009 Factory Update School in Grand Rapids on January 7, 2009
with a Master’s Degree in Accounting, has joined Baird, Cotter and Bishop, and successfully completed the testing requirements.
P.C., and will work mainly in its Auditing and Tax Department. As certified technicians, they can repair and maintain all Kawasaki Power
Equipment.

Peg Lutz Receives Honor Award
for Second Consecutive Year
For the second consecutive year, Peg Lutz has been granted the Honor
Award in the Circle of Champions at Waddell & Reed. This honor can
only be achieved through hard work dedication to the welfare of clients
and attaining specified financial goals.

Data track 2008
Wexford County Jan. Feb. March April May June July Aug. Sept. Oct. Nov. Dec. Annual
Labor Force 14,315 14,335 14,413 14,335 14,774 14,902 15,066 14,678 14,413 14,516 14,328 14,296 14,532
Employment 12,945 12,849 13,014 13,108 13,276 13,413 13,056 12,916 12,684 15,540 12,476 12,140 12,868
Unemployment 1,370 1,486 1,399 1,227 1,498 1,489 2,010 1,762 1,729 1,976 1,852 2,156 1,664
Rate 9.6% 10.4% 9.7% 8.6% 10.0% 10.1% 13.3% 12.0% 12.0% 13.6% 12.9% 15.1% 11.4%

Missaukee County Jan. Feb. March April May June July Aug. Sept. Oct. Nov. Dec. Annual
Labor Force 6,551 6,550 6,570 6,496 6,609 6,661 6,643 6,498 6,365 6,386 6,381 6,437 6,513
Employment 5,846 5,803 5,878 5,920 5,996 6,058 5,897 5,833 5,729 5,664 5,635 5,483 5,812
Unemployment 705 747 692 576 613 603 746 666 636 722 746 954 701
Rate 10.8% 11.4% 10.5% 8.9% 9.3% 9.1% 11.2% 10.2% 10.0% 11.3% 11.7% 14.8% 10.8%
For more information go online to www.cadillac.org/discover/about_LaborActivity.htm

Chamber Business Directory
CATERING Insurance Promotional Products

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Cadillac, Michigan 49601 • Local Single Source Supplier
231.775.0750 office
106 S. Mitchell St., 231-775-6150 www.aflac.com
www.ShayStation.com

14 MARCH/APRIL - CADILLAC AREA CHAMBER OF COMMERCE
Farwell to a long time board
member Gerald Winkle Fore!
The Clam Lake Township Cadillac Area Chamber of Commerce 16th Annual

Briefcase Open Golf Outing
Downtown Development Authority
gave a fond farewell to a long-time
board member Gerard Winkle.
Winkle was a board member since Wednesday, May 20, 2009
the beginning of the DDA in 1992. Eldorado & McGuire’s Golf Courses
Winkle’s term expired December
31, 2008. Stimulus Golf Packages (rates cut $40 per team),
Winkle has decided to spend Team Golf Package & 50/50 drawings.
more time with his family. Registration forms can be found at
www.cadillac.org or
call the Chamber at 231.775.9776

Great way to spend the day with clients,

Enfield joins co-workers and friends!

NOT A GOLFER?

Wyant Computer Services Don’t miss out on the opportunity to network & advertise
your business or organization at the
Cadillac Area Chamber of Commerce
Sterling C. Enfield has joined Wyant Computer Services of Traverse City 16th Annual Briefcase Open Golf Outing!
as Account Manager. He lends twenty years of technology sales experience
and will focus on new business development in the Traverse City market. Be a Hole Sponsor!
Sterling recently obtained three Cisco Systems certifications; Cisco Sales For additional information contact the
Expert v4, Cisco Lifecycle Service Express and Cisco Advanced Wireless Chamber at 231.775.9776
LAN for Account Managers. or web site, at www.cadillac.org.

“We’ll Make It Happen For Your Business”

JENNIFER MEEKHOF SCOTT DEXTER KATY DANFORD LISE HOPPE LINDSAY SCARBROUGH NANCY JANS JENNIFER PITTMAN SINDY HUVER
UNDERWRITING & UNDERWRITING & CLAIMS ACCOUNT MANAGER CLAIMS ELIGIBILITY PROCESSOR CLAIMS SMALL GROUP CSR
TECHNICAL SERVICES TECHNICAL SERVICES

Our Team Saves Time and Money in your
Human Resources Department Every Day.
Specializing in Group Health Plans
Large & Small, Including Michigan Counties MATTHEW LIPONOGA JOANNA WIRYANTO DEBRA LANGWORTHY SARAH KLINE CHRIS LIPONOGA
CLAIMS ANALYST CSR ADMINISTRATIVE ASSISTANT CSR DEPARTMENT MANAGER

932 N. Mitchell, Cadillac • (888) 775-1293
www.cadillacinsurancecenter.com 24/7 emergency claims service
Cadillac Area Chamber of Commerce -March/April 15
Cadillac Area PRSRT STD
Chamber of Commerce US POSTAGE
222 N. Lake PAID
Cadillac, MI 49601-1874 TRAVERSE CITY
MI
PERMIT #96