You are on page 1of 3

Sun, Jan 28th, 2018 Home FAQs Contact Us Search Our Website

About BrightRidge Community News Room Careers En Español

BrightRidge ®

BrightRidge remains a public, not-for-pro t utility. Thank you for your


patience as we transition from Johnson City Power Board to BrightRidge.

energy saving tips

Rates Your Home -


Meters & Rates
If you are a residential customer inquiring about residential rates or if you have a question about
your bill, contact one of our Customer Service Representatives at 423-952-5000, option 3 between Rates
the hours of Monday thru Friday, 8 am – 5 pm EST.
Read Your Meter

Calculate Your Bill


What is the “availability fee?”
The availability fee is a fixed monthly charge designed to evenly distribute costs BrightRidge incurs
when providing electric service to customers. Examples of charges that are incurred are: meter
reading, maintaining customer records, capital and maintenance costs, etc. In other words, whether
customers use electricity or not it costs to provide electric service to each and every customer. All
customers (i.e. residential, commercial, and industrial) are charged an availability fee.

What is the “kWh charge?”


The kWh charge is the total amount of electricity your household consumes. For example, the kWh
charge is the cost of the electricity used to power all your electric appliances; such as, heating and
cooling systems, water heating, televisions, lighting, washers and dryers, refrigerators and freezers,
and other miscellaneous appliances.

Electricity is measured via a meter on the side of your home in kWh units. A watt is a basic measure
of electricity. A kilowatt is one-thousand watts. For example, a 100 watt light bulb used for 10 hours
equals one kilowatt hour.

What is the "FCA charge?"


Each month TVA implements a Fuel Cost Adjustment (FCA) that can fluctuate with TVA’s fuel and
purchased power costs. Therefore, electric rates may increase or decrease slightly based on the
amount TVA pays for fuel and purchased power. Learn more about TVA’s Fuel Cost Adjustment

What is the "DCRA"?


The Demand Cost Recovery Adjustment (DCRA) is an adjustment applicable to kWh usage based on
the prior month's wholesale power rates paid to TVA. The adjustment accounts for changes in peak
demand charges which are impacted by weather and customer usage behaviors. BrightRidge's peak
demand to TVA is computed on the single highest one hour of usage during the wholesale period.
BrightRidge will use a load factor calculation to determine the applicable rate, which may be a
charge or credit. The DCRA rate is applicable to residential Rate 22 and small commercial Rate 40.

Residential Electric Rates

Total
Availability kWh
Date FCA DCRA kWh
Charge Charge
Charge

January 2018 $20.87 $0.07312 $0.01927 $0.00053 $0.09292


December $20.87 $0.07312 $0.01982 $0.00006 $0.093
2017

November $20.87 $0.0711 $0.01983 $0.00128 $0.09221


2017
October 2017 $20.87 $0.0711 $0.01816 $-0.00155 $0.08771

September $20.53 $0.07332 $0.01821 $-0.00094 $0.09059


2017

August 2017 $20.53 $0.07332 $0.02120 $-0.00238 $0.09214

July 2017 $20.53 $0.07332 $0.02352 $0.00500 $0.10184

June 2017 $20.53 $0.07332 $0.02151 $0.00500 $0.09983


May 2017 $20.53 $0.06823 $0.02141 $0.0050 $0.09464

April 2017 $20.53 $0.06823 $0.02080 $0.00500 $0.09403

March 2017 $20.53 $0.07020 $0.02050 $0.00255 $0.09325

February 2017 $20.53 $0.07020 $0.02172 $0.00483 $0.09675


January 2017 $20.53 $0.07020 $0.02279 $0.00277 $0.09576

December $20.53 $0.07020 $0.02401 $-0.00052 $0.09369


2016

November $20.53 $0.06823 $0.02298 $0.00151 $0.09272


2016

October 2016 $20.53 $0.06823 $0.02304 $0.00 $0.09127


September $18.48 $0.07128 $0.02319 $0.00 $0.09447
2016

August 2016 $18.48 $0.07128 $0.02320 $0.00 $0.09448

July 2016 $18.48 $0.07128 $0.02336 $0.00 $0.09464


June 2016 $18.48 $0.07128 $0.01954 $0.00 $0.09082

May 2016 $18.48 $0.06631 $0.01736 $0.00 $0.08367

April 2016 $18.48 $0.06631 $0.01826 $0.00 $0.08457

March 2016 $18.48 $0.06823 $0.01847 $0.00 $0.0867

February 2016 $18.48 $0.06823 $0.01782 $0.00 $0.08605

January 2016 $18.48 $0.06823 $0.02011 $0.00 $0.08834

December $18.48 $0.06823 $0.02050 $0.00 $0.08873


2015

November $18.48 $0.06631 $0.02206 $0.00 $0.08837


2015

October 2015 $18.48 $0.06631 $0.02221 $0.00 $0.08852


September $14.51 $0.06924 $0.02083 $0.00 $0.09007
2015

August 2015 $14.51 $0.06924 $0.02261 $0.00 $0.09185

July 2015 $14.51 $0.06924 $0.02353 $0.00 $0.09277

June 2015 $14.51 $0.06924 $0.02247 $0.00 $0.09171


May 2015 $14.51 $0.06442 $0.02449 $0.00 $0.08891

April 2015 $14.51 $0.06442 $0.02536 $0.00 $0.08978

March 2015 $14.51 $0.06628 $0.02068 $0.00 $0.08696

February 2015 $14.51 $0.06628 $0.02141 $0.00 $0.08769

*For commercial and industrial rates, please go to Business & Industry/Rate


Information.

* Verify Rates
Our staff is committed to providing current and accurate rate information. It is our goal to update
this site as changes occur. However, rates are subject to change without notice. Customers are
encouraged to verify pricing with a BrightRidge representative.

Terms & Conditions


Invoices are due when issued. Please pay this invoice as soon as it is received. Return payments
in the enclosed envelope, pay in person at BrightRidge office, via the automated phone system (423-
952-5727), SmartHub (jcpb.com), or visit Easy Pay for a list of other locations that accept
BrightRidge payments. Please note recent payments may not have been deducted from the invoice.
Good payment history. A good payment history may be established by paying monthly energy
invoices by the net due date.

Past due invoices. The net amount is due within 15 days from the billing date. After 15 days, a
service charge of 5% will be added to the net amount due. Failure to receive an invoice does not
release customers from their obligation to pay. Customers who are unable to pay, may call Customer
Service at 423-952-5014 or come to the BrightRidge office to discuss a possible payment agreement.

Customers failing to pay invoices on time will be sent a disconnect notice. Disconnect
notices indicate the due date and past due amount. Upon expiration of the notice, service may be
disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice.

Payment of the past due invoice is required before service is restored. A service
reconnect charge will apply and a deposit or additional deposit may also be required.

Returned checks. A $30.00 fee will be charged for all returned checks.

Home Employee Log In About BrightRidge Community News Room Careers Contact Us FAQs
Habla Espanol Your Home Your Business SmartHub Quick Links Ways to Save Get Connected
BrightRidge © 2008-2018 | Privacy Policy