Creating a Realitychart

Step 1 Step 5
Define The Problem Determine If Causes Are Sufficient
• What – The Primary Effect… And Necessary
• When – Chronological and Relative… • End each cause path with a reason for stopping,
• Where – Specific and Relative… feedback loop, or action item to obtain the
• Significance – Actual and Potential impact on goals, information needed.
Frequency of occurrence… • Verify the causes of each effect occur at the same place
and same time frame.

Step 6
Identify Effective Solutions
Challenge the causes and offer solutions that
satisfy the criteria:
• Prevent or greatly reduce the risk of recurrence.
• Not cause other unacceptable problems.
• Be within your control.
Step 2 • Meet your goals and objectives.
Determine The Causal Relationships*
• For each effect ask, “Caused by what?”
Step 7
• Look for causes in actions and conditions.
Implement and Track Solutions
* The problem-solving process is iterative and each • Assign team members to implement the best solutions.
Realitychart will be visited several times before completion.
• Summarize the RealityCharting® analysis.
• Verify solutions were effective.
Step 3 Condition

Provide A Graphical Representation Cause 1 Caused

By
STOP
Desired Condition
Lack Of Control
New Primary Effect
Other Cause Paths More Productive

• Connect all causes on the workspace. Written Document R

Primary Effect Action

Step 4
What Caused Cause 2 Caused
? More Info Needed
By By

Provide Evidence
Observation R

• Support all causes with evidence. Please Choose

Cause 3 Caused GOTO Cause 2

By

? R

© 2012 Apollonian Publications, LLC. All rights reserved.

North America  |  Latin America  | Europe  |  Asia  |  Africa  |  Australia www.apollorootcause.com  info@apollorootcause.com
Problem Solving
with RealityCharting®

Analysis Trigger

Gather Data - Synergize with Others

Gather Data Create a Realitychart
Data Gathering Analysis
• Brainstorm Feature • Automatic Starting Point
• Holding Area for • On Demand Toolbar
First-Look Causes • Dynamic Chart Building
• RC Simplified™ • Drag & Drop
• Copy & Paste
• Feedback Loops –
GO TO Causes
Define the Problem • Endless Workspace
• Cause Attribute Links
Write it Down
• OR Logic
• What • User Defined Preferences
• When • Notes & References
• Where • Evidence
• Track Changes
• Significance
• Hide/Show Causes
Sharing Information
• e-Mail Packaged Files
• Print to PDF
• Export
• Import
• Page Layout Views
• Dashboard
• Link Realitycharts
• Link Documents
Print Realitychart
Guidance Layout Views
• Wizard • Compact View
• Rules Check • Custom View
• Advanced Rules • Causal Elements View
• Advanced Evidence
• Action Item Report
• Find Causal Elements
Identify Solutions
Solutions
• Solution Generation
• Possible Solution Report
& Criteria Check
• Solution Assessment
Report

Implement Solutions
Verify Reporting
ARMS Reliability is an authorized global training provider
of the Apollo Root Cause AnalysisTM methodology.
Solution • Standard Report Formatting

RealityCharting® is the software tool that supports the

Apollo Root Cause AnalysisTM process.
Success • Automatic Report Generation

© 2012 Apollonian Publications, LLC. All rights reserved.

NORTH / CENTRAL / SOUTH AMERICA AUSTRALIA / ASIA / NEW ZEALAND EUROPE SOUTH AFRICA
P: +1 512 795 5291 P: +61 3 5255 5357 P: +44 122 445 9362 P: +27 10 500 8232

North America  |  Latin America  | Europe  |  Asia  |  Africa  |  Australia www.apollorootcause.com  info@apollorootcause.com