Settings and Printing

Maintenance and Spec.

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Maintenance and Specifications
User Replaceable Components . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Clearing a Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Jam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Jam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Jam 3, 5, 6, 8, 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Jam 4, 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Jam 21, 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Jam 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Warning / Printer Error Messages . . . . . . . . . . . . . . . . . . . . . . . 52
Printer LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Repacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 HOST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Parallel (IEEE1284) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 USB (Universal Serial Bus) Interface. . . . . . . . . . . . . . . . . . . . . . . 102 Network Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Settings and Printing

Maintenance and Spec.

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User Replaceable Components

User Replaceable Components
When the printer panel indicates that a supply needs to be replaced, make sure that you have replacement supplies (see below) on hand. The printer may continue to print until the supply is completely used up. • Toner cartridge • Waste toner cartridge • Print cartridge • Fuser unit • Accumulator unit • Transfer roller Please contact the reseller from which the printer was purchased. Printer component Toner cartridge Printer panel message Average life*1 5,000 pages*2 (5% coverage)

(Status)* 3 Low <Color> Toner
(Have the <Color> toner cartridge available.)

TC- <Color> Replace
(Replace the <Color> toner cartridge.) The rated life expectancy of each consumable is based on printing under specific operating conditions such as page coverage for a particular page size (5% coverage per color at 600 x 600 dpi resolution on letter size paper). The actual consumables life will vary depending on its use and other printing variables including page coverage, page size, media type, print resolution, continuous or intermittent printing, number of color planes, ambient temperature and humidity. 2 Printer includes free starter toner cartridges that yield 2,500 pages (based on 5% page coverage * per color). 3 Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of * LCD. *1

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User Replaceable Components Printer component Waste toner cartridge Printer panel message Average life 24,000 pages (Black and White 5% coverage) 6,000 pages (Full color 5% coverage)

(Status)* 1 WTC Full
(Have the waste toner cartridge available.)

WTC Replace
(Replace the waste toner cartridge.) Print cartridge

(Status)* 1 PC-Black wearing out
(Have the black print cartridge available.)

13,000 pages

(Status)* 1 PC-Black Replace
(Replace the black print cartridge.) 13,000 pages

(Status)* 1 PC-Color wearing out
(Have the color print cartridge available.)

(Status)* 1 PC-Color Replace
(Replace the color print cartridge.) Fuser unit 100,000 pages

(Status)* 1 FSR wearing out
(Have the fuser unit available.)

(Status)* 1 FSR Replace
(Replace the fuser unit.) * Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of LCD.
1

Ready(PCM). is displayed in the upper line of LCD. Printing or Power Save etc.Settings and Printing Maintenance and Spec. Processing. . Network 4 User Replaceable Components Printer component Accumulator unit Printer panel message Average life 83.) (Status)* 1 AU Replace (Replace the accumulator unit.) 100.) Transfer roller (Status)* 1 TR wearing out (Have the transfer roller available.) *1 Ready.000 pages (Status)* 1 AU wearing out (Have the accumulator unit available.000 pages (Status)*1 TR Replace (Replace the transfer roller.

XX-XXXX Feature: Congratulations on your purchase of the XX-XXXX.4" X 10") Approx. the three-in-one solution to today's office needs. This amasing little desktop unit can be used as a : Printer.)] GDI + Soft XXXX Letter. Executive. 10 Kg (22 lbs. state and local environmental regulations. Toner dust may cause flashback when exposed to an open flame.Settings and Printing Maintenance and Spec.)] Face-down paper ejection (up to 150 sheets) [75 g/m2 (20 lbs.000 pages average Printing: 48 dBA Stadby: 27 dBA Intel 80C51 compatible Noise Level: CPU: Other Specification Operating Environment: Storing Environment: Feature: 10 to 32. Network 5 User Replaceable Components Example (5% coverage) Personal Image Editing System Model No. WARNING • Do not incinerate toner or toner containers. This amasing little desktop unit can be used as a : Printer. 5 % image area) 600 dpi X 600 dpi 1 Multi-purpose manual feed up to 250 sheets of paper [75 g/m2 (20 lbs. Copier. text mode. Envelope. the three-in-one solution to today's office needs. Scanner.000 pages average Drum unit: 20. Scanner.000 pages average Toner cartridge: 4. Card Scan ! Waste Disposal Method Waste material may be dumped or incinerated under conditions which meet all federal.) Starter toner cartridge : 20. OHP.7" X 15. . ❈ Application Soft : Text Bridge.5ûC [50 to 90. A4. Printer Specification Printing Method: Print Speed: Resolution: Paper Feed: Paper Outout: Software Emulation: Paper Size/Weight: Memory Capacity: Dimensions: Mass (Weight): Consumables: Semiconductor Laser Electro-Photography X ppm maximum (A4 size paper. Copier. Label 2 MB 399 (W) X 390 (D) X 254 (H) mm (15. Legal.5ûF] 0 to 35ûC [32 to 95ûF] 20 to 80% RH 20 to 80% RH Congratulations on your purchase of the XX-XXXX.

DA-DS1: Optional Paper Feeder An additional cassette can be used by installing this option. Refer to the installation manual included in the option's carton to install it. Memory Print. This option can be installed up to two units.5") The Check and Print. DA-MC1: Upgrade Kit (for PostScript 3) Printing for PostScript is available from Windows or Macintosh by installing this option. Network 6 User Replaceable Components Upgrade Options The following upgrade options can be installed in the printer. Refer to the installation manual included in the option's carton to install it. . the Memory Overflow error may occur and it causes the deterioration of the image quality. If the printer is not equipped with the optional memory. This option is for DP-CL21P only.Settings and Printing Maintenance and Spec. Refer to the installation manual included in the option's carton to install it. Please contact the reseller from which the printer was purchased. and Confidential Print (PCL printer driver only) are available in Windows only (not available in Macintosh) by installing this option. Refer to the installation manual included in the option's carton to install it. CLEM256: 256MB DIMM (Optional Memory) It is strongly recommended to install this option if printing documents in Enhance mode or Duplex mode. CLHD20: Hard Disk Drive (20 GB 2.

Use any mild commercial cleaner. make sure that the alcohol is at least 90% pure. thinner. aerosol cleaners. obtainable from your local pharmacy. Internal When using isopropyl alcohol with a lint-free cloth. Network 7 Cleaning the Printer Cleaning the Printer Periodic cleaning of the printer is recommended. You should clean the printer: • At least once a month. External 1 2 Turn the power OFF. • When the printer experiences frequent media jams. CAUTION • Do not use benzene. 2 1 . be sure to push the multi-purpose tray and close the tray cover before you pull the media tray out of the printer or open the front door.) NOTE: • If using the multi-purpose tray or opening the tray cover. or any abrasive powder. • When print quality has become deteriorated. it can damage the printer. Clean all the covers with a soft cloth.Settings and Printing Maintenance and Spec. (Do not use rubbing alcohol. The frequency of cleaning is dependent upon the environment in which the printer is used.

Settings and Printing Maintenance and Spec. . Turn over the media tray. CAUTION • Be sure to hold the media tray with both hands so you do not drop it. Network 8 Cleaning the Printer 1 Pull the media tray out of the printer while slightly raising its front portion. 2 3 Remove media from the media tray.

3 2 1 2 1 5 Clean the pad. then remove the delay pad (3). 6 Turn over the media tray. Network 9 Cleaning the Printer 4 Pull the delay pad (2) while pushing the tab (1).Settings and Printing Maintenance and Spec. .

Network 10 Cleaning the Printer 7 Remove the pickup roller (2) while pushing the tab (1).Settings and Printing Maintenance and Spec. 1 2 1 2 8 Wipe the rollers with a lint-free cloth that has been moistened with isopropyl alcohol while rotating it. .

Settings and Printing

Maintenance and Spec.

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Cleaning the Printer

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Install the pickup roller.

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Turn over the media tray and install the delay pad.

1 2

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Maintenance and Spec.

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Cleaning the Printer

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Push the front door release button (1) and open the front door (2).

2 1

12

Clean the roller while rotating it.

Settings and Printing

Maintenance and Spec.

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Cleaning the Printer

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If the Automatic Duplex Unit is installed in the printer, pull the lock lever (1) and open the cover (2).

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2

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Clean the roller while rotating it.

15 16 17

Close the cover of the Automatic Duplex Unit. Close the front door. Place media in the media tray and install the media tray.

Settings and Printing Maintenance and Spec. be sure to push the multipurpose tray and close the tray cover before you pull the media tray out of the printer or open the front door. NOTE: • When a media jam occurs while you are using the multi-purpose tray. 2 1 . the printer panel reports “Jam <#>”. Network 14 Clearing a Jam Clearing a Jam If the printer has frequent media jams. make sure that you follow these guidelines: If a media jam occurs.

remove the media stack from the media tray and tap it.Settings and Printing Maintenance and Spec. • If a media feed error has occurred. . 2 1 2 Tap the media stack on a level surface to avoid media jams or skewed printing. Network 15 Clearing a Jam Jam 1 1 Pull the media tray (1) out of the printer. Then remove jammed media (2). • Be sure the tray cover is closed before you pull the media tray out of the printer.

Network 16 Clearing a Jam 3 Place media with the print side up under the hooks in the tray. CAUTION • Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded. •Be sure that the media does not exceed the limit mark. 4 Install the media tray into the printer. . Load media with print side up.Settings and Printing Maintenance and Spec. Hook Fill media up to here.

Settings and Printing Maintenance and Spec. . then grasp both sides of the jammed media and slowly pull it out of the printer (2). 90014 2 1 2 Open the media guide (1). 2 1 3 Close the front door. • Be sure the tray cover is closed before you open the front door. Network 17 Clearing a Jam Jam 2 1 Push the front door release button (1) and open the front door (2).

Settings and Printing Maintenance and Spec. 6. • Be sure the tray cover is closed before you open the front door. the length of the actual media size will be shorter than the paper size setting of the printer driver. 9 1 Push the front door release button (1) and open the front door (2). Close the front door. NOTE: • When a Jam 9 has occurred. . then remove the jammed media (3). 5. 8. 2 1 2 Pull the paper release lever (1) and open the media guide (2). Clear the media jam and replace the media with the correct one. Network 18 Clearing a Jam Jam 3. 3 1 1 3 3 2 2 3 4 Lock paper release levers.

7 SAFETY CAUTION • The fuser is hot. to avoid personal injury. . be careful to touch it by referring to the caution label of the fuser unit. • Be sure the tray cover is closed before you open the front door. 1 Push the front door release button (1) and open the front door (2). 2 1 2 Remove the connector of the fuser unit. Network 19 Clearing a Jam Jam 4.Settings and Printing Maintenance and Spec.

Network 20 Clearing a Jam 3 Unlock the both sides of the fuser unit. . because they may be hot.Settings and Printing Maintenance and Spec. SAFETY CAUTION • Do not touch the film and the parts around the film when handling the fuser unit. 4 Remove the fuser unit. CAUTION HOT SURFACE DO NOT TOUCH.

Network 21 Clearing a Jam 5 6 Remove the jammed media. Reinstall the fuser unit.Settings and Printing Maintenance and Spec. 7 Push the both side knobs of the fuser unit until it is locked. .

Network 22 Clearing a Jam 8 Connect the connector (1) of the fuser unit and close the front door (2). 2 1 .Settings and Printing Maintenance and Spec.

remove the media stack from the media tray and tap it. Then remove jammed media. 2 2 1 1 1 2 Tap the media stack on a level surface to avoid media jams or skewed printing. 22 1 Pull the media tray out of the optional paper feeder.Settings and Printing Maintenance and Spec. Network 23 Clearing a Jam Jam 21. . •If a media feed error has occurred.

Settings and Printing Maintenance and Spec. . Network 24 Clearing a Jam 3 Place media with the print side up under the hooks in the tray. CAUTION • Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded. • Be sure that the media does not exceed the limit mark. Hook Fill media up to here. Load media with print side up. 4 Install the media tray into the printer.

then remove jammed media (3) from the Automatic Duplex Unit.Settings and Printing Maintenance and Spec. 2 1 2 Pull the lock lever (1) and open the cover (2). • Be sure the tray cover is closed before you open the front door. Network 25 Clearing a Jam Jam 31 1 Push the 01090007 front door release button (1) and open the front door (2). 1 3 2 3 Close the front door. .

! Printing the test pattern for Adjustment to Media setting When using media types other than those recommended. 1 2 3 4 5 Press MENU/EXIT (PAUSE) button on the printer panel. Press ENTER button to print each color page. to Media” (Windows Only)” on page 69 in “Settings and Printing”. Press ENTER button. To print the test pattern. Test pattern: . Press Press (CONTINUE) button until Test Page menu appears. you may need to confirm the print quality by printing the test pattern below. see “Setting the “ADJ. Yellow and Black) halftone page to check the print quality. Magenta.Settings and Printing Maintenance and Spec. Network 26 Troubleshooting Troubleshooting ! Executing the Test Print It enables you to print each color (Cyan. (CONTINUE) button until Test Print menu appears.

Settings and Printing Maintenance and Spec. For consumable model numbers. Network 27 Troubleshooting ! Printer Components You may need to replace the following components if they have expired. refer to “Options and Supplies” in the Setup Guide. Color print cartridge Black print cartridge Fuser unit Transfer roller Accumulator unit Waste toner cartridge Toner cartridges (4) (3) (2) (1) .

close the door or clear the media jam). Exit the Menu mode by pressing the MENU/EXIT (PAUSE) button. a single color is not uniform or many vertical streaks (both light and dark) of slightly different density and non-uniform color. processing or printing job. Replace the print cartridge. Possible Cause The printer is receiving.g. On the Test Print. Turn the printer off and back on again. READY indicator is off. . The toner is almost depleted. ERROR indicator is blinking. Correct the condition displayed on the printer panel (e. the printer requires service. If the indicator is still on. Error occurred that is not usercorrectable. The printer is not ready. Network 28 Troubleshooting Trouble READY indicator is blinking. Corrective Action Wait for the job to be completed or cancel the job. or has detected an error.. You have entered the Menu mode in the printer panel. The printer has stopped because it detected a user-correctable error such as an open door or a media jam. ERROR indicator is on.Settings and Printing Maintenance and Spec. Replace the toner cartridge. is disabled. Read the printer panel message to determine the printer status. The print cartridge is damaged.

or another type of paper. Compare the settings with the color density samples on the Color Calibration Card. The toner cartridge is almost depleted and is not properly applying toner. On the Test Print. half tone area has areas of weak color. Maintenance and Spec. If necessary. Replace the print cartridge.Settings and Printing Trouble On the Test Print. The print cartridge is damaged. A single color appears faded. Network Corrective Action 29 Troubleshooting Try fresh paper. . Replace the print cartridge. adjust the density from the printer panel. The print cartridge is damaged. a single color has a sharp. Refer to “Adjusting the Color Density (Color Calibration)” on page 63 in “Settings and Printing”. Store media in the original. Replace that toner cartridge. or it has too much moisture. Check the density setting by printing the Color Calibration Test Print Page in the Color Calibration menu from the printer panel. The color density is set incorrectly in the printer panel. dark or light vertical streak. dustfree package in the same environmental conditions as the printer. The toner is almost depleted. Replace the color toner cartridge soon. Possible Cause Paper doesn’t match the environmental conditions.

Settings and Printing Trouble Small white spots appear on OHP transparency. The roller in the print cartridge has a slight impression after a long period of storage. a single color shows a light or dark. 30 Troubleshooting On the Test Print. Dark color spots and dark or light streaks appear in all colors. Run 20-50 prints. The accumulator unit is worn out. Possible Cause OHP transparency has dust on its surface. Replace the accumulator unit or reduce the print resolution. The accumulator unit has reached the end of its useful life. Prints are missing fineline detail. Network Corrective Action Remove dust or dirt from OHP transparency. repeating horizontal line. or the print resolution is set to high. Maintenance and Spec. Replace the accumulator unit. .

a single white spot appears in approximately the same vertical place on the page. 31 Troubleshooting On the Test Print. Fingerprint(s) on the intermediate belt (inside) of the accumulator unit. Possible Cause The intermediate belt inside the accumulator unit is scratched. Network Corrective Action Replace the accumulator unit.Settings and Printing Trouble On the Test Print. Replace the print cartridge. The accumulator unit is damaged. Replace the accumulator unit. straight. Print several pages until the spots fade and disappear. Maintenance and Spec. thin light vertical line in colors. The print cartridge is damaged. On the Test Print. large light spot(s) appear randomly. .

Replace the fuser unit. Repack the new accumulator unit. .) On the Test Print. The fuser unit is near the end of its useful life. one or more dark vertical lines appear on the print in all colors. The surface of the printed image appears to have vertical scratches (visible by holding the print at an angle and observing the “shine” of the image). The transfer roller is worn out. The fuser unit is damaged. 32 Troubleshooting 76 mm (3 in.Settings and Printing Trouble Maintenance and Spec. Replace the print cartridge. Replace the transfer roller. Replace the fuser unit (depending on your quality needs. At first. Toner spots appear on the back of the media. Possible Cause The print cartridge is damaged. eventually. If a new accumulator unit does not correct the problem: Put the old accumulator unit back into the printer. you can continue to print until the dark vertical lines appear). Check the fuser. Replace the accumulator unit. Network Corrective Action Run 20-50 prints. dark vertical scratches appear on the imprinted portion of the page. The accumulator unit is scratched. the scratches appear only on the printed image.

*1. Turn the printer off and back on again. to Media. Possible Cause Either the image processor board or engine control board is not functioning properly. see page 34. . See “Setting the “ADJ. green and blue are not printed out evenly in the Adjustment to Media test pattern. Network Corrective Action 33 Troubleshooting Turn the printer off and back on again. (The borders are clear. If the error persists. *1 Unrecommended media is used. Adjust the value of ADJ. (1) Solid Image Pattern Black. Solid color print for red.) Maintenance and Spec. An error occurred that is not usercorrectable. call for service. cyan and magenta halftone have weak color area.Settings and Printing Trouble The page prints in black in the image area only. call for service. *2 Use the Recommended media (see “Media” on page 86). to Media” (Windows Only)” on page 69 in “Settings and Printing”. If the problem persists. (2) Halftone Image Pattern Service Error is displayed on the LCD. 2 For the entire image.

.Settings and Printing Maintenance and Spec. Network 34 Troubleshooting ! Entire image samples (1) Image Quality (at Solid Image Pattern) Normal Image Sample Poor Image Sample (2) Image Quality (at Halftone Image Pattern) Normal Image Sample Poor Image Sample Red Green Blue Black Cyan Magenta NOTE: • These image samples may differ depending on the media or circumstances (temperature and humidity) using the printer.

The printer CD-ROM disk may be required when modifying or repairing the installed printer software after installing the printer software with the shared folder of the server computer. Network 35 Troubleshooting ! If the printer driver cannot be installed Trouble The following error message is displayed and the printer software cannot be installed.0*1 / Windows 2000*2 / Windows XP*3) The printer driver cannot be installed with the shared folder of another server computer after installing the printer driver with the shared folder of the server computer. log on the computer as an administrator. . Corrective Action If the error message is displayed when starting the installer. The server computer is turned off.0) *2 Microsoft® Windows® 2000 operating system (hereafter Windows 2000) *3 Microsoft® Windows® XP operating system (hereafter Windows XP) *4 Microsoft® Windows® operating system (hereafter Windows) The same model of the printer cannot be installed with the installer in the printer CD-ROM disk when the printer driver is already installed. Network problems occur. Connect the server computer to the network. *1 Microsoft® Windows NT® operating system Version 4.” Possible Cause You have not logged on the computer as an administrator. Consult with the network administrator. log on the computer as an administrator and install the printer software. (Windows NT® 4.0 (hereafter Windows NT 4. Add a printer with Add Printer Wizard. Turn on the server computer to share the folder for the installation program.Settings and Printing Maintenance and Spec. The server computer is disconnected from the network. If the error message is displayed when Windows®*4 is restarted after the printer software was installed. “You must log on your computer with the administrative privilege to run this Setup program.

click Control Panel. 3.]. • Windows XP Home: Click [Start]. Click the printer icon. 2. select Settings and click Printers. • Windows 2000: Click [Start]. 7. 4. Enter lp in the Queue Name box of the LPR Settings. click Printers and Other Hardware icon. then click Printers and Faxes icon. Click [OK] and click [Close]. then click Printers and Faxes.. Display the Printers folder. 5.Settings and Printing Trouble A document cannot be printed from Windows 2000 or Windows XP when adding a network printer with Add Printer Wizard. Click the created printer port and click [Configure Port. click File menu and click Properties. (Windows 2000 / Windows XP) . Network Corrective Action 36 Troubleshooting Change the protocol from Raw to LPR as follows: 1. • Windows XP Professional: Click [Start]. Possible Cause The printer was added on condition that the printer does not use HP JetAdmin. 6. Change the Protocol from Raw to LPR in the Configure Standard TCP/ IP Port Monitor window.. Click the Ports tab. Maintenance and Spec.

. Follow the instructions on the screen.] and select PCL folder [D (CD-ROM drive letter): WinXP \ ENGLISH \ PCL] or PS folder [D (CD-ROM drive letter): WinXP \ ENGLISH \ PS] 6.Settings and Printing Trouble The Found New Hardware Wizard window is displayed during restarting Windows after installing the printer driver in Windows XP. Click [Continue Anyway]. 5. Select Printer Driver and click [Next >]. Maintenance and Spec.. 4. . 2. Click [OK]. Click [Browse. 37 Troubleshooting (Windows XP) 1. Possible Cause The printer driver must be installed with plug & play. Network Corrective Action Perform the following instructions. 3. Select Install the software automatically in the Found New Hardware Wizard window and click [Next >]. The Files Needed window is displayed.

. Click [Start].” Maintenance and Spec. Click PanasonicDP-CL21P or PanasonicDP-CL21M in the Other devices. Click [Finish]. 4. Insert the printer CD-ROM disk in the computer. select Settings and click Control Panel. Click [Next >]. 38 Troubleshooting (Windows 98*1) *1 Microsoft® Windows® 98 operating system (hereafter Windows 98) 1.) Network Corrective Action Perform the following instructions to install the printer driver again. 14. then click [OK]. Quit all programs. then click [Browse. 6. Click on the Specify a location check box. Click [Reinstall Driver] and click [Next >]. Connect the printer to the computer with a USB cable and restart Windows. 18... Click the [Device Manager] tab. Click [Properties]. Select Search for a better driver than the one your device is using now. 7. Select Pcl folder [D (CD-ROM drive letter): \ Win9x \ English \ Pcl] or PS folder [D (CD-ROM drive letter): \ Win9x \ English \ Ps]. contact your system administrator. 13. the following error message may be displayed.]. 12. 5. Possible Cause The printer driver is already installed with the LPT. Click [Next >]. Double click the System icon. (Recommended). If the problem persists. Click [Next >]. 19. Be sure to turn the printer on. restart Windows. 8. (This is the error of standard USB class driver and USB port monitor installed in Windows. Exit the Panasonic Setup window. 17. 20. 15. 3.Settings and Printing Trouble When connecting a printer with USB interface and installing the printer driver with plug & play. and then try again. 16. 9. network or another USB port. Select [No] and click [Finish]. Select Keep existing driver (recommended) and click [Next >]. Click [Next >]. “This printer could not be installed. 10. 2. 11.

Connect the printer to the computer with a USB cable. refer to “Installing the DP-CL21P /DP-CL21M Software (For Windows)” in the Setup Guide. Install the printer driver following the Wizard window. 6. 10. Click [Remove]. 5. 39 Troubleshooting (Windows 98) 1. For the detailed instructions. Be sure to turn the printer on. . Maintenance and Spec. 3.Settings and Printing Trouble When connecting a printer with USB interface and installing the printer driver with plug & play. 4. 9. Click the [Device Manager] tab. Network Corrective Action Perform the following instructions to install the printer driver again. Possible Cause Specifying the driver folder is incorrect during installing the printer driver with plug & play. Restart Windows. 8. the printer is not added to the Printers folder. 11. Click [Start]. select Settings and click Control Panel. Double click the System icon. 2. 7. Click DP-CL21P or DP-CL21M in the Other devices. Click [Close]. Click [OK].

Change the application’s settings. If the communication link between your computer and the printer is working but the printer ejects a blank page when printing from your application or through Windows. The printer does not print correctly. Network 40 Troubleshooting ! If you can’t make a print Trouble Printer is not operating. The setting for printing is not effective. the following error message is displayed. Corrective Action Make sure that you plugged in the printer.0 / Windows 2000) Consult with the administrator to add your printing privilege on the server computer.Settings and Printing Maintenance and Spec. turned it on and it's Ready. When a document is printed via the server computer. Possible Cause The printer may not be plugged into an AC outlet or turned on. The interface cable(s) may not be connected properly. make sure that the appropriate driver is installed and that you have selected the printer correctly. “There was an error found when printing the document “document” to \\ <server name> \ CL21MPS (printer name). Everyone privilege for printing was deleted on the server computer. . Appropriate driver may not be installed or DP-CL21P/ DP-CL21M printer may not be selected. Do you want to retry or cancel the job? “ (Windows NT 4. Some applications may not allow you to change the settings through the DP-CL21P/DP-CL21M printer driver’s setting window. Make sure that you connected the interface cable(s) properly.

Click [OK].Settings and Printing Trouble The following spool32 error message is displayed: “This program has performed an illegal operation and will be shut down.. Click [OK]. If the problem persists. 5. 4. 2. Select Start printing after last page is spooled.” Maintenance and Spec. Possible Cause Error of standard LPT port monitor installed in Windows. Click the printer icon using the LPT port. (Windows 98) Error of standard USB port monitor installed in Windows when printing through USB. select Settings and click Printers.. contact the program vendor. 7. Network Corrective Action Perform the following instructions to avoid this problem: 41 Troubleshooting (Windows 98) Jobs in the spooler are deleted after media jam has occurred. Click [Start].]. 1. 3. Restart Windows. click File menu and click Properties. Print the document again. Click the Details tab and click [Spool Settings. . 6.

Click the printer icon to change the setting. 4.0 / Windows 2000: Click [Start]. • Windows 2000 / Windows XP: Click File menu. Display the Printers folder. (3) Characters which are displayed correctly on the screen are printed over other characters. Perform the steps 1 .. 3. (2) An image which is not displayed on the screen is printed. Disabling the Device Font Change the fonts in the document for fonts installed in Windows. • Windows 95 / Windows 98 / Windows Me: Click File menu and click Properties. • Windows 95*1 / Windows 98 / Windows Me*2 / Windows NT 4. • Windows NT 4. Disable the setting of the Device Font as follows: 1. Display the printer properties window. The document includes different fonts from the printer's resident fonts.4 of “Disabling the Device Font” below.Settings and Printing Trouble Printer does not print correctly when using Panasonic DP-CL21P PCL 5c or Panasonic DP-CL21M PCL 5c printer driver. • Windows XP Professional: Click [Start]. click Printers and Other Hardware icon.. Network Corrective Action 42 Troubleshooting Disable the Metafile Spooling as follows: 1. *1 Microsoft® Windows® 95 operating system (hereafter Windows 95) (Windows . 3. Click the Output tab. then click Printers and Faxes icon. Example: (1) Printer does not print an image even if it is displayed on the screen. Maintenance and Spec.. Click [Advanced. 7.PCL) *2 Microsoft® Windows® Millennium Edition operating system (hereafter Windows Me) . select Settings and click Printers. Click the Font tab.. Click Setup tab. Click [OK].].0: Click File menu and click Document Defaults. (4) The edge of a character is not printed even if it is displayed correctly on the screen.. Click [OK]. Possible Cause Error of EMF in Windows. 2. Remove the check mark of the Use Device Fonts check box... 6. 2.. Remove the check mark of the Metafile Spooling check box. click Control Panel. 4. (5) Font displayed on the screen is different from that printed. 5. click Printing Preferences. • Windows XP Home: Click [Start]. then click Printers and Faxes.

PS) . Click File menu and click Properties. click Printers and Other Hardware icon. 2. • Windows XP Home: Click [Start]. 3.0 / Windows 2000 / Windows XP . Display the Printers folder. 4. • Windows NT 4. then click Printers and Faxes icon. • Windows XP Professional: Click [Start]. Possible Cause Multi-Purpose Tray is not selected for Paper Source.Settings and Printing Trouble A media is not fed from the multi-purpose tray when the media is loaded in the multi-purpose tray only. 5. Change the Form To Tray Assignment setting in Device Settings tab to the actual size of the media in the tray. Click [OK].0 / Windows 2000: Click [Start]. Network Corrective Action Select Multi-Purpose Tray for Paper Source. (Windows NT 4. A different size's media is fed even if automatic tray selection is selected for paper source. click Control Panel. Maintenance and Spec. then click Printers and Faxes. select Settings and click Printers. Change the tray assignment as follow: 1. Click the PS printer icon. 43 Troubleshooting The tray assignment of the printer driver is not matched the actual size of the media in the tray.

0: Click the Scheduling tab. • Windows 2000 / Windows XP: Click the Advanced tab. then click Printers and Faxes. Click the Start printing after last page is spooled check button.. (Windows) . Possible Cause The printer cannot receive all print data within the Time Out setting. 4.Settings and Printing Trouble An application data cannot be printed correctly.0 / Windows 2000: Click [Start]. 3. (Windows .PCL) A document is printed on one side even if you specify the automatic duplex printing in the printer driver. select Settings and click Printers. An Automatic Duplex Unit is not installed in the printer. Install an Automatic Duplex Unit in the printer.. Display the Printers folder. Click the printer icon to change the setting. Network Corrective Action Change the printer's spool setting as follows: 44 Troubleshooting Changing the printer's spool setting 1. • Windows NT 4. click Printers and Other Hardware icon. 2. Maintenance and Spec. 6. Click [OK] (and click [OK]). click Control Panel. • Windows 95 / Windows 98 / Windows Me / Windows NT 4. • Windows 95 / Windows 98 / Windows Me: Click the Details tab and click [Spool Settings. Click the tab. then click Printers and Faxes icon. Click File menu and click Properties.]. • Windows XP Home: Click [Start]. 5. • Windows XP Professional: Click [Start].

• Windows XP Professional: Click [Start]. • Windows XP Home: Click [Start]. (Example) The printer driver was installed with Alternate Driver (Windows NT 4. 5. Display the Printers folder. Poster.0 / Windows 2000: Click [Start]. If the Purchase Information window is displayed. and then click Printers and Faxes.Settings and Printing Maintenance and Spec. 9. 4. • If you cannot find the shop where you purchased the printer. 3. Insert the printer CD-ROM disk in the computer. Fit to Output Paper Size. 8. Corrective Action Reinstall the printer driver as follows: 1. Click File menu and click Delete. Network 45 Troubleshooting ! If the printer does not work properly Trouble The following menu is grayed out or cannot be used: Pages per Sheet. select Settings and click Printers. Watermark. Booklet. Click Custom Printer Setup and click Install Printer Driver and Utilities.PCL) . select the shop where you purchased the printer and click [Next >]. then click Printers and Faxes icon. select Other and click [Next >].. Click [Yes].0) or Additional Driver (Windows 2000 / Windows XP). click Printers and Other Hardware icon. Reverse Page Order and Collate (without hard disk drive) Possible Cause The installer was not used to install the printer driver..] and select the printer shared by the server computer. 7. 6. Follow the instructions on the screen. • Windows 95 / Windows 98 / Windows Me / Windows NT 4. Scale. Overlay. (Windows . Click the Client PC check button and click [Next >]. Click the printer icon to delete it. 2. click Control Panel. 10. Click [Browse.

3. Enable the Notify Remote Print feature as follows: 1. Watermark. 2. Booklet. Network Corrective Action 46 Troubleshooting Disable “Print as image” setting in the print window of the Adobe Acrobat Reader. Scale. (Windows 2000 . Poster.PCL) The message notified the print result is not displayed. Click [OK]. and Panasonic DP-CL21P or Panasonic DP-CL21M. Overlay. Fit to Output Paper Size. and then click Setup for Status Display. The following feature is activated: Pages per Sheet.PCL) A print file cannot be created. Turn the feature off. (Windows . (Windows . Reverse Page Order or Collate (without hard disk drive).PCL) The file name must be entered twice when printing a document to create a print file. (Windows Status Display) . Maintenance and Spec. select Programs. Possible Cause Adobe Acrobat Reader (or Spooler) stops making an EMF (Enhanced Meta File) file halfway. Notify Remote Print feature is disabled. Panasonic.Settings and Printing Trouble The printer stops printing halfway when printing a document with Adobe Acrobat Reader. Click on the Enable check button of the Notify Remote Print. Click [Start].

Click the View menu and click Refresh. (Windows . (Windows) Change the printer driver’s setting by selecting the printer icon in the Printers folder under Windows. (Windows . This is the specification of the Lotus Freelance. Possible Cause The network traffic may be heavy.HDD Utility) X mark is displayed on the printer's icon listed in the HDD Utility window. Maintenance and Spec. 1. (Windows . Turn the printer on or connect the network cable. The print setting of the application Lotus Freelance is not effective. . Refer to “Setting the PCL Printer Driver” on page 84 or “Setting the PS Printer Driver (DP-CL21M only)” on page 145.Settings and Printing Trouble Spooled jobs are not displayed in the HDD Spooler window. 47 Troubleshooting Printer's information in the HDD Spooler window is not updated periodically. 1. Click the View menu and click Refresh. (Windows . and then update the HDD Utility window. Network Corrective Action Update the HDD Spooler window. Use the Acrobat Reader in the printer CD-ROM disk provided.HDD Utility) A spooled job still remains in the HDD Spooler window even if you delete it using the printer panel.HDD Utility) Printer's status information in the HDD Spooler window is not changed.HDD Utility) The brightness cannot be adjusted when printing a document of the PDF data. The printer is turned off or the network cable is disconnected. The brightness setting is not effective with some Acrobat Reader programs if the PDF data includes the color management setting of the printer.

System Folder:Preferences:Printing Prefs:Parsed PPD Folder:Panasonic DP-CL21M.PPD is selected as the printer’s PPD file.PS) Though you try to change the Installable Options of your printer. Network Corrective Action 48 Troubleshooting Set the Color Management to Grayscale (see “Advanced Tab (Windows NT 4. Reinstall the DP-CL21M software. Remove the following file.2) . Remove the desktop printer icon. The Parsed PPD file in the initial setting folder may be broken. (Windows NT 4. 2.PPD 3. Possible Cause Color Appearance or Color setting is not effective for some application such as Acrobat Reader. The PPD file except Panasonic DP-CL21M. Refer to “Installing the DP-CL21M Software (For Macintosh)” in the Setup Guide. 2. Reinstall the DP-CL21M software.Settings and Printing Trouble A document is printed in color even if the Color Appearance or Color is set to Monochrome or Black & White. Remove the desktop printer icon.0)” on page 173 or “Advanced Options Window (Windows 2000 / Windows XP)” on page 177 in “Settings and Printing”). Maintenance and Spec. (Mac OS 8. 1.1 .9. 1. Refer to “Installing the DP-CL21M Software (For Macintosh)” in the Setup Guide.0 / Windows 2000 / Windows XP . the Installable Options are not displayed.

Make sure that you use a high-quality laser paper: 60-105 g/m2 (16-28 lb. Do not overfill the media tray. We cannot guarantee the results of other transparencies. Frequent media jams.Settings and Printing Maintenance and Spec. Make sure that the media is installed under the hooks at the front of the media tray.) paper in the multi-purpose tray. Make sure that the media is installed under the hooks at the front of the media tray. this is especially important for transparencies because they tend to stick together. . Corrective Action Fan the paper or transparencies before installing them in their respective trays.) paper in the media trays and 60-165 g/m2 (16-44 lb. Use only recommended transparencies (see “Specifications”). Network 49 Troubleshooting ! Media problems Trouble Frequent paper-picking errors. as indicated by the red line on the right side of the tray.

Network 50 Troubleshooting ! Problems with image size and position Trouble Off-set images. Make sure that you use a high-quality laser paper: 60-105 g/m2 (16-28 lb. If the trouble still remains. perform the following step. Exposure to light can damage the print cartridge and it will produce light streaks or faded prints. Refer to “Adjusting the Color Density (Color Calibration)” on page 63 in the “Settings and Printing” for instructions on comparing and setting color density. Check your application for correct image sizing. If the trouble still remains. Corrective Action Print the Calibration Test Print Page from the Color Calibration menu in the printer panel. Check the density settings for each color and compare them with the color density samples on the Color Calibration Card. 2. Adjust the top or left margin (see “Position Setting” on page 38 in “Settings and Printing”). Cut-off images. Corrective Action 1. Make sure that the image size is smaller than printable area (see “Print Area” on page 90).) paper in the multi-purpose tray. perform the following step. Check your application for image sizing.Settings and Printing Maintenance and Spec. Make sure that the correct size media is in the media tray. If the trouble still remains. ! Print quality problems Trouble Prints have dull. faded colors. 2. Adjust the top or left margin (see “Position Setting” on page 38 in “Settings and Printing”). perform the following step. Make sure that the toner cartridges are installed correctly. perform the following step. 4.) paper in the media trays and 60-165 g/m2 (16-44 lb. 1. If the trouble still remains. Make sure that the print cartridge stays covered until immediately before installing it in the printer. . 3.

Keep supplies in a covered area or a closed box. There may be a defect on the coated surface of the transparency. This may happen if the printed image is larger than the media (for example. paper. when printing on envelopes). Do not touch the intermediate belt of the accumulator unit. Make sure that the surface where you unpack the printer. The print quality of a transparency is poor. Toner particles have contaminated the transfer roller. Make sure that the paper or transparency film is clean. .Settings and Printing Trouble Image is very faded or pieces of the image are missing. Make sure that you handle the media on the outside edges to avoid fingerprints. make sure that you have selected the correct media type in the driver. Most spots are caused by fingerprints or dust introduced into the printer while installing the printer consumables or loading media. The back of the printed page appears dirty. toner on the page is loose. Exposure to light for more than 45 seconds may damage the print cartridge. Maintenance and Spec. and transparencies is free of dust. To get rid of fingerprint spots. fingerprints affect print quality. Make sure that the print cartridge stays covered until immediately before installing it in the printer. print a few prints. Run 10-20 prints to clean the transfer roller. Network 51 Troubleshooting Corrective Action When using the multi-purpose tray. Streaks or spots. Try printing on the other side.

Replace the color print cartridge. Replace the accumulator unit. Have the magenta toner cartridge available. Corrective Action Have the cyan toner cartridge available. Color print cartridge is worn out. Magenta toner cartridge is almost empty. Replace the black print cartridge. Color print cartridge is wearing out. Accumulator unit is wearing out. ! Warning Messages The following warning message is displayed in the lower line of the LCD panel. Tray 3 is the tray of the lower one when the 2nd Optional Paper Feeder is installed. Waste toner cartridge is near full. Transfer roller is wearing out. Black print cartridge is wearing out. . Warning Message Low Cyan Toner Low Magenta Toner Low Yellow Toner Low Black Toner WTC FULL PC-Black wearing out PC-Color wearing out PC-Black Replace PC-Color Replace AU wearing out AU Replace TR wearing out Possible Cause Cyan toner cartridge is almost empty. Have the yellow toner cartridge available. Network 52 Warning / Printer Error Messages Warning / Printer Error Messages Printer LCD Panel NOTE: • Tray 1 is the standard media tray. Accumulator unit is worn out. Have the color print cartridge available. Black print cartridge is worn out. Have the black toner cartridge available. Have the waste toner cartridge available.Settings and Printing Maintenance and Spec. Have the accumulator unit available. Have the transfer roller available. Have the black print cartridge available. Black toner cartridge is almost empty. Yellow toner cartridge is almost empty. Tray 2 is the tray of the Optional Paper Feeder.

(see “Using the HDD Maintenance Mode” on page 76 in “Settings and Printing). Load media in the tray 1. Hard disk drive is full. Install tray 1. Tray 3 is not installed. Load media in tray 2. Tray 1 is not installed. The printing is stopped automatically until the fuser temperature is lower than the predetermined temperature. 53 Warning / Printer Error Messages Remove unnecessary files from the hard disk drive. Possible Cause Transfer roller is worn out. Fuser unit is wearing out. Tray 3 is empty. Tray 2 is not installed. . Install tray 2. Perform Check Disk operation in the HDD Maintenance mode. Load media in tray 3.Settings and Printing Warning Message TR Replace FSR wearing out FSR Replace Tray1 Empty Tray1 not installed Tray2 Empty Tray2 not installed Tray3 Empty Tray3 not installed HDD Full HDD I/O Error Maintenance and Spec. If it still remains. Network Corrective Action Replace the transfer roller. Install tray 3. Tray 1 is empty. Adjusting for media At continuous printing fuser temperature is higher than predetermined temperature. Fuser unit is worn out. perform Quick Format or HDD Format operation in the HDD Maintenance mode. Tray 2 is empty. Replace the fuser unit. HDD I/O error has occurred. Have the fuser unit available.

HDD I/O error has occurred. Install the magenta toner cartridge. Install the fuser unit. Black toner cartridge is not installed. Corrective Action Remove the printed media from the output tray. Cyan toner cartridge is empty. If it still remains. perform Quick Format or HDD Format operation in the HDD Maintenance mode (see “Using the HDD Maintenance Mode” on page 76 in “Settings and Printing). Magenta toner cartridge is not installed. There is not enough memory in the printer. Replace the cyan toner cartridge. Magenta toner cartridge is empty. . Add memory or select a lower resolution in the printer driver. FSR Not Installed TC-C Not Installed TC-C Replace TC-M Not Installed TC-M Replace TC-Y Not Installed TC-Y Replace TC-K Not Installed TC-K Replace Fuser unit is not installed. Install the yellow toner cartridge. Replace the magenta toner cartridge. Perform Check Disk operation in the HDD Maintenance mode.Settings and Printing Maintenance and Spec. Replace the yellow toner cartridge. Cyan toner cartridge is not installed. Install the cyan toner cartridge. Yellow toner cartridge is not installed. Black toner cartridge is empty. Install the black toner cartridge. Replace the black toner cartridge. Yellow toner cartridge is empty. Network 54 Warning / Printer Error Messages ! Printer Error Messages (User Error) Error Message Output Tray Full Memory Overflow HDD I/O Error Possible Cause Output tray is full.

Load B5 (JIS) size media. Toner door is open. Any tray does not contain B5 (JIS) size media. Uninstall tray 1 and then install it. Remove media from the multipurpose tray. Uninstall tray 1 and then install it. Any tray does not contain letter size media. it is impossible to feed media from the lower tray. Any tray does not contain A4 size media. Load A4 size media. Load Letter in Tray1 Letter size media is not loaded in tray 1. Network Corrective Action 55 Warning / Printer Error Messages Replace the waste toner cartridge. Load letter size media in tray 1. Possible Cause Waste toner cartridge is full. Close the front or right side door. All trays that are possible to feed media are empty. Install the black print cartridge. Any tray does not contain legal size media. Multi-purpose tray motor error has occurred. Color print cartridge is not installed. If the upper tray is not installed when Optional Paper Feeder(s) is installed. Load legal size media. . Close the toner door. Multi-purpose tray is not in closed position. Load media in a media tray (not to be the multi-purpose tray).Settings and Printing Error Message WTC Replace PC-Black Not Installed PC-Color Not Installed Reset Tray1 Remove MPT Paper Front or Right door Open Toner Door Open Reset Tray1 Load Letter Load Legal Load A4 Load B5 (JIS) All Media Tray Empty Maintenance and Spec. Install the color print cartridge. Black print cartridge is not installed. Front or right side door is open. Load letter size media.

Install tray 3. Load B5 (JIS) size media in tray 3. Tray 1 is empty. B5 (JIS) size media is not loaded in tray 2. Legal size media is not loaded in tray 3. B5 (JIS) size media is not loaded in tray 3. . Possible Cause Legal size media is not loaded in tray 1. Tray 1 is not installed. 56 Warning / Printer Error Messages Load B5 (JIS) size media in tray 1. Install tray 2. Load A4 size media in tray 1. B5 (JIS) size media is not loaded in tray 1. A4 size media is not loaded in tray 1. Load media in tray 2. Letter size media is not loaded in tray 3. Letter size media is not loaded in tray 2. Network Corrective Action Load legal size media in tray 1. Load letter size media in tray 2. A4 size media is not loaded in tray 3. Tray 2 is not installed. Install tray 1. Load legal size media in tray 2. A4 size media is not loaded in tray 2. Tray 2 is empty. Load letter size media in tray 3. Load legal size media in tray 3. Tray 3 is not installed.Settings and Printing Error Message Load Legal in Tray1 Load A4 in Tray1 Load B5 (JIS) in Tray1 Tray 1 Not Installed Tray 1 Empty Load Letter in Tray2 Load Legal in Tray2 Load A4 in Tray2 Load B5 (JIS) in Tray2 Tray 2 Not Installed Tray 2 Empty Load Letter in Tray3 Load Legal in Tray3 Load A4 in Tray3 Load B5 (JIS) in Tray3 Tray 3 Not Installed Maintenance and Spec. Load media in tray 1. Load B5 (JIS) size media in tray 2. Load A4 size media in tray 3. Load A4 size media in tray 2. Legal size media is not loaded in tray 2.

57 Warning / Printer Error Messages Clear media jam (see page 15) Clear media jam (see page 17) Clear media jam (see page 18) Clear media jam (see page 19) Clear media jam (see page 18) Clear media jam (see page 18) Clear media jam (see page 19) Clear media jam (see page 18) Clear media jam (see page 18) and set correct size media. Load plain. Jam at tray 2 Jam at tray 3 Jam at automatic duplex unit Accumulator unit or waste toner cartridge is not installed.Settings and Printing Error Message Tray 3 Empty JAM 01 See front door label JAM 02 See front door label JAM 03 See front door label JAM 04 See front door label JAM 05 See front door label JAM 06 See front door label JAM 07 See front door label JAM 08 See front door label JAM 09 See front door label JAM 21 See front door label JAM 22 See front door label JAM 31 See front door label AU/WTC Not Installed Letter in MPT Plain Paper Maintenance and Spec. Clear media jam (see page 23) Clear media jam (see page 23) Clear media jam (see page 25) Install the accumulator unit or the waste toner cartridge. . Possible Cause Tray 3 is empty. Pickup jam Jam at registration sensor Jam at fuser Jam at fuser Jam at fuser Jam at fuser Jam at fuser Jam at fuser Media size is wrong. Network Corrective Action Load media in tray 3. Letter size plain paper is requested in the multi-purpose tray. letter sized paper in the multi-purpose tray.

letter sized paper in the multi-purpose tray. Load letter sized envelope in the multi-purpose tray. Load thick. Load coated.Settings and Printing Error Message Letter in MPT Thin Paper Letter in MPT Thick Paper/Card Letter in MPT Transparency Letter in MPT Label Letter in MPT Coated Paper Letter in MPT Envelope Letter in MPT Bond/Letterhead Letter in MPT Recycled Paper A4 in MPT Plain Paper A4 in MPT Thin Paper A4 in MPT Thick Paper/Card A4 in MPT Transparency A4 in MPT Label Maintenance and Spec. Load plain. A4 size transparency is requested in the multi-purpose tray. Network Corrective Action 58 Warning / Printer Error Messages Load thin. Letter size thick paper/card is requested in the multi-purpose tray. Load thick. A4 size label is requested in the multi-purpose tray. Letter size bond/letterhead is requested in the multi-purpose tray. Load recycled. Load letter sized transparency in the multi-purpose tray. letter sized paper in the multi-purpose tray. A4 sized paper in the multi-purpose tray. Letter size coated paper is requested in the multi-purpose tray. Letter size recycled paper is requested in the multi-purpose tray. A4 size plain paper is requested in the multi-purpose tray. Possible Cause Letter size thin paper is requested in the multi-purpose tray. letter sized paper in the multi-purpose tray. Load A4 sized label in the multipurpose tray. A4 sized paper in the multi-purpose tray. Letter size envelope is requested in the multi-purpose tray. A4 size thin paper is requested in the multi-purpose tray. A4 sized paper/card in the multi-purpose tray. Letter size label is requested in the multi-purpose tray. Load bond/letterhead. . letter sized paper in the multi-purpose tray. Load letter sized label in the multipurpose tray. A4 size thick paper/card is requested in the multi-purpose tray. letter sized paper/card in the multi-purpose tray. Load thin. Letter size transparency is requested in the multi-purpose tray. Load A4 sized transparency in the multi-purpose tray.

Network Corrective Action 59 Warning / Printer Error Messages Load coated. Legal size coated paper is requested in the multi-purpose tray. Load legal sized label in the multipurpose tray. legal sized paper in the multi-purpose tray. Legal size bond/letterhead is requested in the multi-purpose tray. Load thin. legal sized paper in the multi-purpose tray. Load recycled. Load thick. Legal size thick paper/card is requested in the multi-purpose tray. Load plain. A4 size envelope is requested in the multi-purpose tray. Legal size label is requested in the multi-purpose tray. A4 sized paper in the multi-purpose tray. legal sized paper in the multi-purpose tray. Legal size transparency is requested in the multi-purpose tray. A4 size bond/letterhead is requested in the multi-purpose tray. Load legal sized transparency in the multi-purpose tray. legal sized paper/card in the multi-purpose tray. A4 size recycled paper is requested in the multi-purpose tray. Legal size thin paper is requested in the multi-purpose tray. legal sized paper in the multi-purpose tray. A4 sized paper in the multi-purpose tray. Load recycled. Legal size envelope is requested in the multi-purpose tray. Possible Cause A4 size coated paper is requested in the multi-purpose tray. Load A4 sized envelope in the multi-purpose tray. A4 sized paper in the multi-purpose tray. Legal size plain paper is requested in the multi-purpose tray. legal sized paper in the multi-purpose tray. . Legal size recycled paper size is requested in the multi-purpose tray.Settings and Printing Error Message A4 in MPT Coated Paper A4 in MPT Envelope A4 in MPT Bond/Letterhead A4 in MPT Recycled Paper Legal in MPT Plain Paper Legal in MPT Thin Paper Legal in MPT Thick Paper/Card Legal in MPT Transparency Legal in MPT Label Legal in MPT Coated Paper Legal in MPT Envelope Legal in MPT Bond/Letterhead Legal in MPT Recycled Paper Maintenance and Spec. Load bond/letterhead. Load bond/letterhead. Load legal sized envelope in the multi-purpose tray. Load coated.

Settings and Printing Error Message B5 (JIS) in MPT Plain Paper B5 (JIS) in MPT Thin Paper B5 (JIS) in MPT Thick Paper/Card B5 (JIS) in MPT Transparency B5 (JIS) in MPT Label B5 (JIS) in MPT Coated Paper B5 (JIS) in MPT Envelope B5 (JIS) in MPT Bond/Letterhead B5 (JIS) in MPT Recycled Paper A5 in MPT Plain Paper A5 in MPT Thin Paper A5 in MPT Thick Paper/Card Maintenance and Spec. B5 (JIS) size recycled paper is requested in the multi-purpose tray. B5 (JIS) size bond/letterhead is requested in the multi-purpose tray. B5 (JIS) sized paper in the multi-purpose tray. A5 size plain paper is requested in the multi-purpose tray. Load B5 (JIS) sized envelope in the multi-purpose tray. Load thick. A5 size thin paper is requested in the multi-purpose tray. Possible Cause B5 (JIS) size plain paper is requested in the multi-purpose tray. Load recycled. B5 (JIS) size transparency is requested in the multi-purpose tray. B5 (JIS) sized paper/ card in the multi-purpose tray. Load B5 (JIS) sized label in the multi-purpose tray. A5 sized paper in the multi-purpose tray. B5 (JIS) sized paper in the multi-purpose tray. B5 (JIS) sized paper in the multi-purpose tray. B5 (JIS) size coated paper is requested in the multi-purpose tray. Load thin. B5 (JIS) size thin paper is requested in the multi-purpose tray. A5 size thick paper/card is requested in the multi-purpose tray. Load thick. Load plain. B5 (JIS) sized paper in the multi-purpose tray. . A5 sized paper in the multi-purpose tray. Network Corrective Action 60 Warning / Printer Error Messages Load plain. Load thin. B5 (JIS) size envelope is requested in the multi-purpose tray. Load bond/letterhead. Load B5 (JIS) sized transparency in the multi-purpose tray. B5 (JIS) size thick paper/card is requested in the multi-purpose tray. Load coated. B5 (JIS) size label is requested in the multi-purpose tray. B5 (JIS) sized paper in the multi-purpose tray. A5 sized paper /card in the multi-purpose tray.

Load thin. executive sized paper in the multi-purpose tray. Executive size envelope is requested in the multi-purpose tray. Executive size plain paper is requested in the multi-purpose tray.Settings and Printing Error Message A5 in MPT Transparency A5 in MPT Label A5 in MPT Coated Paper A5 in MPT Envelope A5 in MPT Bond/Letterhead A5 in MPT Recycled Paper Executive in MPT Plain Paper Executive in MPT Thin Paper Executive in MPT Thick Paper/Card Executive in MPT Transparency Executive in MPT Label Executive in MPT Coated Paper Executive in MPT Envelope Maintenance and Spec. Load coated. A5 size recycled paper is requested in the multi-purpose tray. executive sized paper in the multi-purpose tray. Load executive sized transparency in the multi-purpose tray. Executive size thin paper is requested in the multi-purpose tray. A5 size envelope is requested in the multi-purpose tray. Load recycled. . Executive size coated paper is requested in the multi-purpose tray. A5 size coated paper is requested in the multi-purpose tray. A5 size bond/letterhead is requested in the multi-purpose tray. executive sized paper in the multi-purpose tray. A5 sized paper in the multi-purpose tray. A5 sized paper in the multi-purpose tray. Load executive sized envelope in the multi-purpose tray. executive sized paper/ card in the multi-purpose tray. Network Corrective Action 61 Warning / Printer Error Messages Load A5 sized transparency in the multi-purpose tray. A5 size label is requested in the multi-purpose tray. Possible Cause A5 size transparency is requested in the multi-purpose tray. Load A5 sized label in the multipurpose tray. Load executive sized label in the multi-purpose tray. Load A5 sized envelope in the multi-purpose tray. Executive size label is requested in the multi-purpose tray. Load plain. Load bond/letterhead. A5 sized paper in the multi-purpose tray. Load thick. Executive size thick paper/card is requested in the multi-purpose tray. Executive size transparency is requested in the multi-purpose tray. Load coated.

Settings and Printing Error Message Executive in MPT Bond/Letterhead Executive in MPT Recycled Paper ENV. Load recycled. Envelope C5 size thick paper/card is requested in the multi-purpose tray.C5 in MPT Envelope ENV. Envelope C5 sized paper in the multi-purpose tray. Envelope C5 sized paper in the multi-purpose tray. Load coated.C5 in MPT Thin Paper ENV. executive sized paper in the multi-purpose tray.C5 in MPT Thick Paper/Card ENV. Envelope C5 sized paper/card in the multi-purpose tray. Executive size recycled paper is requested in the multi-purpose tray. Load Envelope C5 sized transparency in the multi-purpose tray. Load thin.C5 in MPT Transparency ENV. Network Corrective Action 62 Warning / Printer Error Messages Load bond/letterhead. Envelope C5 size transparency is requested in the multi-purpose tray. Load bond/letterhead.C5 in MPT Label ENV. Envelope C5 sized paper in the multi-purpose tray. Load Envelope C5 sized label in the multi-purpose tray. Envelope C5 size coated paper is requested in the multi-purpose tray. Envelope C5 size thin paper is requested in the multi-purpose tray. Load thick. Envelope C5 size label is requested in the multi-purpose tray.C5 in MPT Plain Paper ENV. Load recycled.C5 in MPT Bond/Letterhead ENV. Envelope C5 size envelope is requested in the multi-purpose tray. Envelope C5 sized paper in the multipurpose tray. Possible Cause Executive size bond/letterhead is requested in the multi-purpose tray. Load Envelope C5 sized envelope in the multi-purpose tray.C5 in MPT Recycled Paper Maintenance and Spec.C5 in MPT Coated Paper ENV. executive sized paper in the multi-purpose tray. . Envelope C5 size plain paper is requested in the multi-purpose tray. Envelope C5 size bond/letterhead is requested in the multi-purpose tray. Envelope C5 sized paper in the multi-purpose tray. Envelope C5 size recycled paper is requested in the multi-purpose tray. Load plain.

Network Corrective Action Load plain. 63 Warning / Printer Error Messages Load thick. Load coated. Load thin. Envelope #9 sized paper in the multi-purpose tray. Load bond/letterhead. Load Envelope C6 sized transparency in the multi-purpose tray.C6 in MPT Label ENV. . Load Envelope C6 sized envelope in the multi-purpose tray.C6 in MPT Thin Paper ENV. Envelope C6 sized paper/card in the multi-purpose tray. Envelope #9 size plain paper is requested in the multi-purpose tray. Envelope C6 size coated paper is requested in the multi-purpose tray. Envelope C6 sized paper in the multi-purpose tray. Envelope C6 size bond/letterhead is requested in the multi-purpose tray. Envelope C6 size label is requested in the multi-purpose tray. Envelope C6 size envelope is requested in the multi-purpose tray. Load plain. Envelope C6 sized paper in the multipurpose tray. Envelope C6 sized paper in the multi-purpose tray. Envelope C6 size recycled paper is requested in the multi-purpose tray. Possible Cause Envelope C6 size plain paper is requested in the multi-purpose tray. Load recycled.C6 in MPT Envelope ENV. Envelope C6 size thin paper is requested in the multi-purpose tray. Envelope C6 sized paper in the multi-purpose tray.C6 in MPT Recycled Paper ENV. Load thin. Load Envelope C6 sized label in the multi-purpose tray. Envelope #9 size thin paper is requested in the multi-purpose tray. Envelope C6 sized paper in the multi-purpose tray.C6 in MPT Plain Paper ENV.C6 in MPT Bond/Letterhead ENV. Envelope C6 size transparency is requested in the multi-purpose tray. Envelope C6 size thick paper/card is requested in the multi-purpose tray.Settings and Printing Error Message ENV.C6 in MPT Transparency ENV.C6 in MPT Thick Paper/Card ENV.#9 in MPT Thin Paper Maintenance and Spec. Envelope #9 sized paper in the multi-purpose tray.#9 in MPT Plain Paper ENV.C6 in MPT Coated Paper ENV.

Envelope #9 size recycled paper is requested in the multi-purpose tray.#9 in MPT Envelope ENV.Settings and Printing Error Message ENV.#10 in MPT Transparency Maintenance and Spec. Load recycled. Load coated. Envelope #9 size label is requested in the multi-purpose tray.#10 in MPT Thick Paper/Card ENV.#9 in MPT Thick Paper/Card ENV.#9 in MPT Bond/Letterhead ENV. Envelope #9 size coated paper is requested in the multi-purpose tray. Envelope #10 sized paper in the multi-purpose tray. Load plain. Envelope #9 sized paper in the multipurpose tray. Envelope #9 size bond/letterhead is requested in the multi-purpose tray. . Envelope #10 sized paper in the multi-purpose tray.#9 in MPT Recycled Paper ENV. Load Envelope #9 sized label in the multi-purpose tray. Load thin.#9 in MPT Coated Paper ENV. Load thick. Envelope #10 size thin paper is requested in the multi-purpose tray. Envelope #9 sized paper in the multi-purpose tray. Envelope #9 size transparency is requested in the multi-purpose tray. Envelope #10 size transparency is requested in the multi-purpose tray. Load Envelope #9 sized envelope in the multi-purpose tray. Network Corrective Action Load thick.#10 in MPT Plain Paper ENV.#9 in MPT Label ENV. Envelope #9 sized paper/card in the multi-purpose tray. Envelope #9 sized paper in the multi-purpose tray. Envelope #10 size thick paper/ card is requested in the multipurpose tray. Envelope #9 size envelope is requested in the multi-purpose tray. Load Envelope #10 sized transparency in the multi-purpose tray.#9 in MPT Transparency ENV. Envelope #10 sized paper/card in the multi-purpose tray. Load bond/letterhead. 64 Warning / Printer Error Messages Load Envelope #9 sized transparency in the multi-purpose tray. Possible Cause Envelope #9 size thick paper/card is requested in the multi-purpose tray.#10 in MPT Thin Paper ENV. Envelope #10 size plain paper is requested in the multi-purpose tray.

Envelope #10 size coated paper is requested in the multi-purpose tray.DL in MPT Transparency ENV. Envelope DL size thin paper is requested in the multi-purpose tray. Load thin. Load plain. Envelope DL sized paper in the multi-purpose tray. Load coated. Envelope DL sized paper in the multi-purpose tray. Envelope DL sized paper/card in the multi-purpose tray.#10 in MPT Bond/Letterhead ENV.Settings and Printing Error Message ENV.DL in MPT Thin Paper ENV. Envelope #10 size bond/letterhead is requested in the multi-purpose tray. Envelope DL size plain paper is requested in the multi-purpose tray.DL in MPT Plain Paper ENV. Envelope DL size transparency is requested in the multi-purpose tray. Load coated. Possible Cause Envelope #10 size label is requested in the multi-purpose tray. Envelope C5 sized paper in the multi-purpose tray. Load Envelope DL sized label in the multi-purpose tray. Load Envelope DL sized transparency in the multi-purpose tray. Load bond/letterhead. Envelope #10 sized paper in the multi-purpose tray. Envelope DL size label is requested in the multi-purpose tray. Network Corrective Action 65 Warning / Printer Error Messages Load Envelope #10 sized label in the multi-purpose tray.#10 in MPT Coated Paper ENV.#10 in MPT Envelope ENV. Load recycled. Envelope #10 size recycled paper is requested in the multi-purpose tray. Load Envelope #10 sized envelope in the multi-purpose tray. Envelope #10 size envelope is requested in the multi-purpose tray.DL in MPT Thick Paper/Card ENV. Load thick. Envelope #10 sized paper in the multipurpose tray.DL in MPT Label ENV. Envelope #10 sized paper in the multi-purpose tray. Envelope DL size thick paper/card is requested in the multi-purpose tray.#10 in MPT Recycled Paper ENV. .#10 in MPT Label ENV.DL in MPT Coated Paper Maintenance and Spec. Envelope DL size coated paper is requested in the multi-purpose tray.

.Monarch in MPT Envelope ENV. Load Envelope Monarch sized label in the multi-purpose tray. Envelope Monarch size envelope is requested in the multi-purpose tray. Load thin. Envelope DL sized paper in the multipurpose tray. Load bond/letterhead.DL in MPT Bond/Letterhead ENV.Monarch in MPT Thin Paper ENV.Monarch in MPT Plain Paper ENV. Load Envelope Monarch sized transparency in the multi-purpose tray. Envelope Monarch size coated paper is requested in the multipurpose tray. Envelope Monarch size plain paper is requested in the multipurpose tray. Possible Cause Envelope DL size envelope is requested in the multi-purpose tray. Envelope DL size recycled paper is requested in the multi-purpose tray. Envelope Monarch sized paper/card in the multipurpose tray. Envelope Monarch sized paper in the multipurpose tray. Load plain. Envelope Monarch sized paper in the multi-purpose tray.Settings and Printing Error Message ENV. Envelope DL sized paper in the multi-purpose tray.DL in MPT Envelope ENV. Envelope Monarch size thin paper is requested in the multi-purpose tray.Monarch in MPT Bond/Letterhead Maintenance and Spec. Envelope Monarch sized paper in the multi-purpose tray.Monarch in MPT Thick Paper/Card ENV. Envelope Monarch size thick paper/card is requested in the multi-purpose tray.DL in MPT Recycled Paper ENV. Envelope Monarch size transparency is requested in the multi-purpose tray. Envelope Monarch size label is requested in the multi-purpose tray. Load thick. Load recycled.Monarch in MPT Label ENV. Envelope Monarch size bond/ letterhead is requested in the multi-purpose tray. Envelope DL size bond/letterhead is requested in the multi-purpose tray. Load bond/letterhead. Network Corrective Action 66 Warning / Printer Error Messages Load Envelope DL sized envelope in the multi-purpose tray.Monarch in MPT Transparency ENV.Monarch in MPT Coated Paper ENV. Envelope Monarch sized paper in the multi-purpose tray. Load Envelope Monarch sized envelope in the multi-purpose tray. Load coated.

Custom size envelope is requested in the multi-purpose tray. Custom size plain paper is requested in the multi-purpose tray. Network Corrective Action 67 Warning / Printer Error Messages Load recycled. Load Custom sized label in the multi-purpose tray.Monarch in MPT Recycled Paper Custom in MPT Plain Paper Custom in MPT Thin Paper Custom in MPT Thick Paper/Card Custom in MPT Transparency Custom in MPT Label Custom in MPT Coated Paper Custom in MPT Envelope Custom in MPT Bond/Letterhead Custom in MPT Recycled Paper Maintenance and Spec. Custom sized paper in the multi-purpose tray. Load Custom sized transparency in the multi-purpose tray. Custom size thin paper is requested in the multi-purpose tray. Custom size thick paper/card is requested in the multi-purpose tray. Custom size recycled paper is requested in the multi-purpose tray. . Load bond/letterhead. Custom size label is requested in the multi-purpose tray. custom sized paper in the multi-purpose tray. Custom size bond/letterhead is requested in the multi-purpose tray. Custom size coated paper is requested in the multi-purpose tray. Custom sized paper in the multi-purpose tray. Load thick. Envelope Monarch sized paper in the multi-purpose tray. Load plain. Custom sized paper/ card in the multi-purpose tray. Custom sized paper in the multi-purpose tray. Custom sized paper in the multi-purpose tray. Load coated. Load Custom sized envelope in the multi-purpose tray. Load recycled.Settings and Printing Error Message ENV. Possible Cause Envelope Monarch size recycled paper is requested in the multipurpose tray. Load thin. Custom size transparency is requested in the multi-purpose tray.

Press (CANCEL) button on the printer panel to cancel printing. Maintenance and Spec. . Set the paper size of the printer driver correctly. Possible Cause The length of the loaded media in the multi-purpose tray is shorter than the paper size setting of the printer driver.Settings and Printing Error Message The first page is printed. The printer will print from the first page. Network Corrective Action 68 Warning / Printer Error Messages Replace the media with the correct one and press (CONTINUE) button on the printer panel. then error message and CONTINUE or CANCEL are displayed by turns.

improper adjustment of other controls may result in damage and will often require extensive work to restore the printer to normal operation.Settings and Printing Maintenance and Spec. In addition. improper adjustment of other described in the operating instructions. . if the following conditions occur. Call for Service. contact an authorized service representative. turn off and unplug the printer from the outlet and contact a qualified service representative: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the printer. Adjust only those controls that are described in the operating instructions. Network 69 Warning / Printer Error Messages ! Printer Error Messages (Call Service) Some Operation errors cause the ERROR indicator to blink and printing to stop. • The printer does not operate normally though the operating instructions are being followed. If the LCD panel message includes the instruction. A message will be displayed on the LCD panel until the problem is fixed. • The printer has been exposed to rain or water.

• Improper repacking of the printer may result in a service charge to remove spilled toner. Network 70 Repacking Repacking It is highly recommended that you keep the original carton and ALL packing materials. extreme care must be taken when handling. • Please use the original carton and all of the original packing materials. It must be handled by two people. Should you need to transport or ship your printer. please follow these instructions. Material required: • Original carton and packing materials • Newspaper or drop cloth • Shipping tape and scissors . SAFETY CAUTION • The printer weighs about 30 kg (66 lbs.Settings and Printing Maintenance and Spec. • Since the printer uses dry toner. The printer should be handled and shipped in the upright (vertical) position. consult your reseller first or Panasonic. NOTE: • Should you need to send your printer for service. • If you do not have the packing for the consumable units: contact Panasonic for packing.).

3 Slide the green lever for the waste toner cartridge to the right (RELEASE). Open the right side door.Settings and Printing Maintenance and Spec. . Network 71 Repacking 1 2 Turn off the printer. remove the power code and all interface cables.

6 Unlock the two levers (1) and open the print cartridge holder (2). Network 72 Repacking 4 Remove the waste toner cartridge. •Be sure the green lever is in the RELEASE position so that upper openings of the waste toner cartridge are completely closed. 1 1 2 .Settings and Printing Maintenance and Spec. Opening 5 Insert the waste toner cartrigde into a plastic bag and seal the end of the bag tightly with adhesive tape.

.Do not touch the green drum surface. . Network 73 Repacking 7 Pull out the color print cartridge halfway and remove it (2) while pressing the green stopper (1) on the left side.Do not expose to light for more than 45 seconds.Do not expose to direct sunlight. .Settings and Printing Maintenance and Spec. 2 1 NOTE: • To prevent damage to the print cartridge. Green drum .

2 Lever 1 9 Insert the color print cartridge into the black plastic bag and seal the end of the bag tightly with adhesive tape. .Settings and Printing Maintenance and Spec. •Be sure the three sealing levers of the print cartridge are exposed through the lower seal cover. Network 74 Repacking 8 Replace the lower seal cover (1) and the upper one (2).

.Do not expose to light for more than 45 seconds. . Network 75 Repacking 10 Pull out the black print cartridge. NOTE: • To prevent damage to the print cartridge. Green drum .Settings and Printing Maintenance and Spec. .Do not touch the green drum surface.Do not expose to direct sunlight.

.Settings and Printing Maintenance and Spec. 2 Lever 1 12 Insert the black print cartridge into the black plastic bag and seal the end of the bag tightly with adhesive tape. •Be sure the sealing lever of the print cartridge is exposed through the lower seal cover. Network 76 Repacking 11 Replace the lower seal cover (1) and the upper one (2).

Settings and Printing

Maintenance and Spec.

Network

77
Repacking

13

Close the print cartridge holder (1) and lock it (2). Close the right side door (3).

1 2 2
Accumulator unit

3

NOTE: •Be sure the accumulator unit is kept in the printer.

14

Remove the media from the multi-purpose tray. Push the multi-purpose tray (1) and close the tray cover (2).

2 1

Settings and Printing

Maintenance and Spec.

Network

78
Repacking

15

Pull the media tray (1) out of the printer. Remove the media (2) from the media tray and install the tray pad (3) into the media tray.

3

1

2

16 17

Install the media tray into the printer. Close (1) and insert (2) the paper support into the printer.

1

2

18

Confirm all toner cartridges are completely installed in the printer.

Settings and Printing

Maintenance and Spec.

Network

79
Repacking

If the hard disk drive has been installed in the printer, confirm the hard disk drive is fastened with two screws provided. If it is not installed, proceed to step 19 (see page 81).

! Confirming whether the hard disk drive is secured
(1) Remove the two thumb screws from the control board.

(2) Pull out the control board while holding the green handle.

(4) Install the control board back into the printer. as shown. Network 80 Repacking (3) Reconfirm the hard disk drive is fastened with two screws. . If it is not fastened. fasten it with two screws.Settings and Printing Maintenance and Spec.

It must be handled by two people. SAFETY CAUTION •The printer weighs about 30 kg (66 lbs. Network 81 Repacking (5) Tighten the two thumb screws. 19 Repack the printer in the original shipping box. •Make sure that you keep the printer upright and level when moving.Settings and Printing Maintenance and Spec. .). (1) Place the printer in the plastic bag on the lower cushion and wrap the printer with the plastic bag.

Settings and Printing Maintenance and Spec. (3) Place the waste toner cartridge. black print cartridge. 1 2 3 . color print cartridge and accessory box on the upper cushion. Color print cartridge Black print cartridge Waste toner cartridge Accessory box (4) Place the top carton and install the 4 joints. Network 82 Repacking (2) Place the middle and upper cushions on the lower cushion.

Settings and Printing Maintenance and Spec. Network 83 Specifications Specifications Printer Recording System: Electro-Photographic. 1 polygon mirror) Fixing System: IH (Induction Heating) Fusing System No fusing oil used or required Developing System: Non magnetic mono component waxed toner (magnetic toner CANNOT be used or available) Contact Developing System Print Mode: PCL: Standard Fine Enhance PS: Standard Fine Enhance (Printing resolution 600 x 600 dpi) (Printing resolution 1200 x 600 dpi) (Printing resolution 1200 x 1200 dpi) (Printing resolution 600 x 600 dpi) (Printing resolution 1200 x 600 dpi) (Printing resolution 1200 x 1200 dpi) It is strongly recommended to add Optional Memory when printing documents in Enhance mode. Power Supply: Refer to the nameplate on the back of the printer. AC 120 V 50 / 60 Hz . Single pass four-color (YMCK) Tandem 4 Drum System Accumulator Belt Transfer System Exposure System: Semi-Conductor Laser Beam Scanning (4 laser beams.

Except error and warning status] Power Consumption: On Printing Max. at 20°C (68°F) / 65%RH.90.80%RH Except the following unsuitable area Unsuitable area 80%RH 60%RH Suitable area 15%RH 10˚C (50˚F) 27˚C (80.104°F) / 10% .: Ave.6˚F) 32.: Power Save Mode: 1200 W 460 W 9 W (AC120 V) First Print Time: Print Mode Power Save Mode “ON” (default) Power Save Mode “OFF” Color Print 25 seconds 15.Settings and Printing Maintenance and Spec.5 seconds Monochrome Print 25 seconds 13.40°C (32°F . simplex print. Network 84 Specifications Operating Environment: 10°C .5°F) / 15% .5 seconds [Standard print mode.5˚F) Storage Environment: 0°C .80%RH (Non-condensing) Warm-up Time: Approximately 30 seconds [Standard Memory without the printer’s hard disk drive at 20°C (68°F) / 65%RH / 120V.32.5°C (50°F . measured by Panasonic’s method] .5˚C (90.

4 8 6.Settings and Printing Maintenance and Spec.9 Quality Media Letter A4 B/W 21 20 17.4 8 8.) Paper] 530 sheets [75 g/m2 (20 lb.1 x 15. measured by Panasonic’s method] Dimensions (WxDxH): 419 x 536 x 395 mm (16. ISO) Less than 45 dbA (standby mode.4 8 6.4 8 6.2 8. ISO) (except peak noise) Tray Capacity: Media Tray: Multi-Purpose Tray: Optional Paper Feeder: Max.) Weight: (Net) Approximately 30 kg (66 lbs.) Noise Level: Less than 53 dbA (printing mode.5 x 21.) Paper] Face Down only Output Tray: .9 Color 16.) Paper] (Max.4 8 8. 2 cassettes) 1.9 16 13.) Paper] (530 + 530 x 2 + 100) 250 sheets [75 g/m2 (20 lb.) Paper] 100 sheets [75 g/m2 (20 lb.9 16 13.9 8.9 – – 8.9 Standard / Fine Legal Transparency (Letter) Transparency (A4) Letter Enhance A4 Legal [Maximum speed on continuous printing. Input capacity: 530 sheets [75 g/m2 (20 lb.) excluding packaging material (Gross) Approximately 35 kg (77 lbs.9 Color 16.4 8 6.5 in.2 – – 8.) B/W 21 20 17.690 sheets [75 g/m2 (20 lb.) Auto Duplex (Images/min. Network 85 Specifications Continuous Print Speed: ppm (pages per minute) Simplex (Pages/min.

5 mils (1 mil=1/1000″) Moisture Content: 4% to 6% Smoothness: 100 to 300 Sheffield Acid Content: 5. differences in paper may have significant effects on the quality of the print or the reliability of paper handling. offset material. However. no paper dust Ash Content: Not to exceed 10% Curl: No allowable curl toward the side to be printed Packing: Polylaminated moisture proof ream wrap NOTE: • Please store your paper according to the recommendations of the manufacturer.Settings and Printing Maintenance and Spec.0313 inch of nominal. Network 86 Specifications Media ! Paper Specifications This printer is designed to work well with most types of paper.5 PH minimum Fusing Compatibility: Must not scorch. or release hazardous emissions when heated to 200°C (392°F) for 0. Basic Weight: 60 to 105 g/m2 (16 to 28 lb. It is strongly recommended that you always test paper before purchasing it to make sure it provides desirable performance.1 second Cutting Dimensions: ±0.7 to 7. . corners 90°±4° Grain: Long grain Cut Edge Conditions: Cut with sharp blades. The following guidelines will be helpful. melt.) Thickness: 3.

Envelope Monarch. A5. Envelope #9.) 60 . 90 x 148 mm (3.) 105 .28 lb.5 x 5. Legal. Envelope C6.105 g/m2 (20 .) – – 75 . Network 87 Specifications ! Available Media For Tray 1 (Standard Media Tray) Media Type Plain paper* Bond/Letterhead Recycled paper Thin paper 1 Media Weight 75 . Custom*2 Letter.75 g/m2 (16 . B5 (JIS) For Multi-purpose Tray Media Type Plain paper* Bond/Letterhead Recycled paper Thin paper Thick paper/Card Coated Paper Transparency*1 Label* 1 1 Media Weight 75 .8 in. Envelope DL.20 lb.) : Max. A4 Envelope #9.24 lb. Envelope C5.) 120 g/m2 (32 lb.) 60 .28 lb. B5 (JIS).165 g/m2 (28 .90 g/m2 (20 .) Media Size Letter. Envelope C5. Envelope #10.105 g/m2 (20 . Envelope C6.) .5 x 14 in.Settings and Printing Maintenance and Spec. *2 Available media size : Min. Envelope DL Envelope *1 See “Recommended Media” on page 88. Legal. A4. Envelope Monarch. 216 x 356 mm (8.20 lb.) Media Size Letter.75 g/m2 (16 . A4. Envelope #10.44 lb. Executive.

) Media Size Letter. A4.28 lb.Avery 5663 Avery L7159 .) 60 . B5 (JIS) NOTE: • Automatic duplex printing is not available from the multi-purpose tray.Avery 5163.Settings and Printing Maintenance and Spec. Legal. the automatic duplex unit option must be installed in the printer. ! Recommended Media Media Type Plain paper Transparency Label Media Size Letter A4 Letter / A4 Letter A4 Recommendation Hammermil Laser Print 24 lb.20 lb.28 lb. B5 (JIS) For Automatic Duplex Printing To perform automatic duplex printing. Network 88 Specifications For Tray 2 / Tray 3 (Optional Paper Feeder) Media Type Plain paper Bond/Letterhead Recycled paper Thin paper Media Weight 75 . Media Type Plain paper Bond/Letterhead Recycled paper Thin paper Media Weight 75 . ENSO 4CC Premium 80 g/m2 3M CG3300 Avery 5160 . A4.105 g/m2 (20 . Avery 5660 .105 g/m2 (20 .20 lb.Avery L7164 .75 g/m2 (16 .75 g/m2 (16 . Legal.) 60 .) Media Size Letter.

26 x 11.87 in.) 98 x 191 mm (3.25 X 10.) 148 x 210 mm (5.) 210 x 297 mm (8.) 184 x 267 mm (7.37 in.5 in.) 114 x 162 mm (4.26 in.5 x 14 in.69 in.) 216 x 356 mm (8.66 in.5 in.5 in.48 x 6. Network 89 Specifications ! Media Size and Dimension The following is the media size and dimension.37 x 9. Media Size Letter A4 Legal B5 (JIS) Executive A5 Envelope #9 Envelope #10 Envelope DL Envelope C5 Envelope C6 Envelope Monarch Dimension 216 x 279 mm (8.) .87 x 8.16 x 10.5 x 11 in.01 in.) 105 x 241 mm (4.11 in.33 x 8.Settings and Printing Maintenance and Spec.) 98 x 225 mm (3.) 162 x 229 mm (6.12 x 9.87 x 7.82 x 8.) 110 x 220 mm (4.) 182 x 257 mm (7.

24”) 6.17”) 4.Settings and Printing Maintenance and Spec.17”) 4.0 mm (11.17”) 4.2 mm (0.0 mm (0.5 mm (6.0 mm (3.01”) B 269.17”) 4.24”) 6.2 mm (0.24”) 6.17”) 4.2 mm (0.60”) 247.35”) 85.2 mm (0.0 mm (5.25”) D 4.2 mm (0.3 mm (0.0 mm (0.87”) 215.17”) Envelope Monarch 85.0 mm (6.25”) 6.38”) .7 mm (3.69”) 171.3 mm (0.75”) 136.00”) 170.3 mm (0.4 mm (13.86”) 149.30”) 345.2 mm (0.2 mm (0.98”) 180.0 mm (9.0 mm (0.10”) 200.10”) 210.0 mm (8.72”) 256.0 mm (8.60”) 287.10”) C 6.38”) 92.2 mm (0.25”) 6.24”) 6.27”) 219.48”) 231.9 mm (5.1 mm (3.3 mm (7.63”) 98.17”) 4.1 mm (9.17”) 4.25”) 6.0 mm (0.0 mm (0.0 mm (0.62”) 152.2 mm (8.24”) 6.5 mm (10.3 mm (0.3 mm (8.17”) 4.17”) 4.2 mm (8.25”) 6.2 mm (0.2 mm (0.2 mm (0.7 mm (3. Network 90 Specifications ! Print Area C D A B Print area When using PCL printer driver Media Size Letter A4 Legal B5 (JIS) Executive A5 Envelope Envelope #9 Envelope #10 Envelope DL Envelope C5 Envelope C6 A 203.24”) 6.79”) 203.17”) 4.0 mm (5.9 mm (4.2 mm (10.25”) 6.2 mm (0.0 mm (7.0 mm (7.3 mm (0.17”) 4.00”) 198.90”) 101.3 mm (0.

90”) 216.6 mm (0.14”) C 4.0 mm (0.6 mm (0.0 mm (0.18”) 5.86”) 206.2 mm (6. Network 91 Specifications When using PS printer driver Media Size Letter A4 Legal B5 (JIS) Executive A5 Envelope Envelope #9 Envelope #10 Envelope DL Envelope C5 Envelope C6 A 206.18”) 4.18”) 4.6 mm (8.6 mm (0.4 mm (10.21”) 5.33”) 346.6 mm (0.6 mm (0.6 mm (0.6 mm (0.8 mm (3.18”) 4.18”) 4.0 mm (4.74”) 174.18”) 4.6 mm (8.75”) 99.20”) 4.50”) .14”) 210.17”) 4.6 mm (0.30”) 220.9 mm (9.50”) 95.2 mm (3.3 mm (13.5 mm (5.18”) 4.18”) 4.8 mm (11.20”) 5.3 mm (7.6 mm (0.18”) 5.17”) 4.1 mm (10.14”) 201.20”) 4.20”) 4.0 mm (0.18”) Envelope Monarch 89.1 mm (7.2 mm (3.18”) 5.18”) 4.52”) 232.75”) 257.64”) 247.20”) D 4.0 mm (0.14”) 171.0 mm (0.6 mm (8.6 mm (0.0 mm (7.6 mm (0.14”) 200.6 mm (0.00”) 104.3 mm (0.9 mm (8.64”) 287.93”) 152.4 mm (6.0 mm (9.08”) B 270.18”) 4.2 mm (8.6 mm (0.02”) 181.18”) 4.20”) 5.6 mm (0.Settings and Printing Maintenance and Spec.18”) 5.4 mm (3.86”) 136.2 mm (0.0 mm (0.36”) 89.2 mm (0.67”) 153.1 mm (6.6 mm (0.8 mm (6.

transparency. Any pre-printed paper should use inks compatible with 200°C (392°F) for 0. These materials may transfer onto the fuser unit’s roller and cause damage. • Damaged or wrinkled paper. staples.Settings and Printing Maintenance and Spec.) . or paper with irregularities such as tabs. etc. etc.1 second.) (It may transfer onto the fuser unit’s roller and cause damage. Network 92 Specifications ! Types of Paper to Avoid • Extremely smooth or shiny paper or paper that is highly textured • Acid paper • Letterhead imprinted with low temperature or thermography. • Multipart forms or carbonless paper • Paper with a cotton and/or fiber content over 25% • Ink jet media (paper.

• Re-using transparencies that have been fed through the printer once (for example. . Network 93 Specifications ! Transparencies and Labels You may also print on labels and transparencies that are made for the printer. print on the other side.Avery 5163. after jams or if the transparency is ejected without being printed) can reduce the life of the consumables and/or paper path components. do not use ink jet transparency. if the print quality is poor.Avery L7164 • To avoid damaging the printer.Avery 5663 Avery L7159 . OHP transparencies: Labels: 3M CG3300 Avery 5160 .Settings and Printing Maintenance and Spec. Avery 5660 . • When using transparencies. the printer’s maximum temperature. • Transparencies and adhesive material of labels should be stable at 205°C (400°F). the labels must completely cover the backing material (see figure below). Panasonic has tested and found that the following transparencies and labels work satisfactorily. YES NO Labels cover the entire backing material The backing material is exposed. NOTE: • With any label stock.

) • Flat.Settings and Printing Maintenance and Spec. wrinkles. nicks.) Printable area 30 mm (1. 30 mm (1.) . Network 94 Specifications ! Envelope Specifications It is recommended that you purchase only high quality envelopes as shown in the diagram below: High quality envelopes have the following characteristics: • A thin. The following illustrates the recommended printable area when printing on envelopes. To maximize performance and print quality. free of curls. etc.2 in. sharply creased leading edge • Paper weight of 90 g/m2 (24 lb.2 in. avoid printing on the folded portions and areas around the flap of the envelope. NOTE: • Slight “wrinkling” may occur during printing even if high quality envelopes are used.

twists. Network 95 Specifications It is not recommended that you use envelopes with any of the following characteristics (using these may result in paper jams): • Irregularly shaped envelopes • Envelopes with curls. dog-ears or other damage • Envelopes with diamond cross construction • Highly textured envelopes.Settings and Printing Maintenance and Spec. • Envelopes that are baggy or not sharply creased • Embossed envelopes • Envelopes that have previously been printed with a laser printer • Envelopes that have been previously printed inside Curl Twist Dog-ears Wave Bent-edge Diamond cross construction Peel-off strip Multiple flaps Opening on the shorter edge . nicks. or with extremely shiny surfaces • Envelopes that seal by removing a peel-off strip • Envelopes with more than one flap to be sealed • Envelopes with opening on the shorter edge cannot be used. wrinkles.

discolour.Settings and Printing Maintenance and Spec. offset or release hazardous emissions when exposed to 200°C (392°F) for 0. Network 96 Specifications Do not attempt to print on any of the following types of envelopes. High humidity may cause the envelope to curl and pick up excess toner. • Envelope storage is very important.. For best printing results • Avoid printing in high humidity i. The humidity should not exceed 70 % RH. These may cause damage to your printer. • Envelopes with clasps.1 second • Envelopes that use encapsulated types of adhesive that do not require moistening but rely on pressure to seal them Figure 1 Figure 2 Always test a sample of the envelopes you are thinking of buying. above 70%RH. . Store them away from moisture and humid air. High humidity may also cause the envelope to seal. Confirm that the envelope performs acceptably. snaps or tie strings (see Figure 1) • Envelopes with transparent windows (see Figure 2) • Envelopes that will melt. scorch.e. where they can lay flat and their edges won’t be bent or damaged.

Network 97 Specifications Controller CPU: XPC745 (360MHz).Settings and Printing Maintenance and Spec.0 or later) Color Simulation Press simulation support (SWOP. . Color Management ICC compliant profile version 2. Mac OS ColorSync 2. Jet Admin (Network except IEEE1284. 64-bit RISC CPU RAM (Standard): • PCL : 128 MB (Including System) • PS/PCL : 128 MB (Including System) Print Language: PS/PCL model: PostScript 3 / PCL 5c emulation PCL model: PCL 5c emulation (PostScript 3 Option) Interface: Parallel (IEEE1284) set to ECP mode USB version 1.0 (Windows ICM 2. Euroscale) Compatibility with HP utility Compatible with HP Web Jet Admin. PCL 5c: 45 Fonts PS Font List or PCL Font List can be printed using the printer panel (see “Menu Table” on page 24 in “Settings and Printing”).1 Ethernet (100Base-TX / 10Base-T) Font: PostScript 3: 136 Fonts.0.USB) Color Adjustment • Color Calibration • Adjustment to Media and Adjustment Utility • PANTONE Color (DP-CL21M only): Download from Panasonic Web Site.

0*1.0 or later Interface: Network *1 Windows NT 4. Windows NT 4. 9. 9. Windows XP (32bit) • Mac OS 8. 8.0 (Service Pack 3 or later . Windows 2000.04 or later Web Server: Internet Information Services 3. Windows XP Professional (32bit) Client: Windows 95 / Windows 98 / Windows Me.2 • Mac OS X 10.) .0*1.Service Pack 6 is recommended.0 *1.Settings and Printing Maintenance and Spec.1. 9.0.2 Web Browser: Internet Explorer 4. Windows XP (32bit) Remote Maintenance Tool: Windows 95 / Windows 98 / Windows Me.x or later Netscape Navigator 4. Network 98 Specifications HOST Support OS PCL Printer Driver • Windows 95 / Windows 98 / Windows Me. 8. Windows 2000. 10. 9. Windows NT 4. Windows NT 4. 8. 9.1.0*1. Windows XP (32bit) Interface: Network (e-mail) Web Administrative Tool Support OS (operating system) Server: Windows NT 4. Windows 2000.5. Windows XP (32bit) Mac OS 8.1.0.2 Utility Remote Maintenance Function Support OS (operating system) Remote Maintenance Setting Tool: Windows 95 / Windows 98 / Windows Me. 10. Windows 2000. Windows NT 4.0*1.0*1. 9. Windows 2000.6. Windows 2000. Windows XP (32bit) PS Printer Driver • Windows 95 / Windows 98 / Windows Me.1. 8.5.6.2 / Mac OS X 10.1. Windows NT 4.1.

0*1.6.2 (Classic environment) Interface: Parallel IEEE1284*2 USB*3.6. Windows XP (32bit) Interface: Network **Download from Panasonic Web Site.1.1. 9.6. 9.Service Pack 6 is recommended. Windows NT 4.1. Windows 2000. Network Print Count Manager Support OS (operating system) Server: Windows NT 4. Windows NT 4. Windows NT 4.0*1.0*1. 10.1.0*1.1.2 / Mac OS X 10. 10. Network HDD Utility (Hard Disk Drive Utility) Support OS (operating system) Windows 95 / Windows 98 / Windows Me. 9. 9. 8. 9.0. 8. 10. Windows 2000. Print Media Test Pattern Support OS (operating system) Windows 95 / Windows 98 / Windows Me.1.Settings and Printing Maintenance and Spec. Windows 2000. Network 99 Specifications Status Display Support OS (operating system) Windows 95 / Windows 98 / Windows Me. Windows NT 4. Windows XP (32bit) Mac OS 8. Windows 2000.5. Windows NT 4. 9. Windows 2000. 9. Windows 2000. 8. 8. Windows NT 4.0*1.2 / Mac OS X 10. Windows 2000.0. 9. Windows XP (32bit) Client: Windows 95 / Windows 98 / Windows Me. Windows XP (32bit) Interface: Parallel IEEE1284*2.2 . USB*3.5.) *2 Parallel IEEE1284: Windows 95 / Windows 98 / Windows Me.1. 9.2 *1 Windows NT 4.0 (Service Pack 3 or later .0.0*1. Windows XP (32bit) *3 USB: Windows 98 / Windows Me.2 / Mac OS X 10.1. Windows XP (32bit) Interface: Network (Requires the hard disk drive be installed) Installer For Windows Windows 95 / Windows 98 / Windows Me. Windows XP (32bit) Mac OS 8. Windows 2000.0. Windows XP (32bit) For Mac Mac OS 8.

6 feet) or less in length Pin configuration Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Data 8 nAck Busy PError Select Signal nStrobe Pin 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 GND GND GND GND GND GND GND GND GND GND GND GND nInit nFault NC NC NC Signal nAutoFd NC GND FG Peripheral Logic High nSelectIn Parallel (IEEE1284) interface connector (printer side) 18 1 36 19 .Settings and Printing Maintenance and Spec. Network 100 Specifications Parallel (IEEE1284) Interface Connector type: 36PIN Anphenole connector Cable: use a shielded cable 2 meters (6.

the printer may not print. Network 101 Specifications CAUTION • If the cable is connected to PC via printer buffer or selector. NOTE: • Be sure to use only a shielded cable.Settings and Printing Maintenance and Spec. • A print server cannot be used for printing. The printer will not operate properly if any of the pins are not connected. .

• When using the printer and other USB devices simultaneously. Network 102 Specifications USB (Universal Serial Bus) Interface Cable: use a shielded cable 5 m (16. . Pin configuration Signal pin 1 2 3 4 VBUS – Data + Data Ground Signal USB interface connector (printer side) 2 1 3 4 NOTE: • Be sure to use a full-speed shielded cable which the Data + and Data – cables are the twisted pair.4 feet) or less in length.Settings and Printing Maintenance and Spec. we cannot guarantee normal printing.

Settings and Printing Maintenance and Spec. . Excessive current flow may cause damage of the printer. Network 103 Specifications Network Interface Cable:Use category 5 shielded twisted pair cable with RJ-45 connectors for 100Base-TX/ 10Base-T. Pin configuration Signal pin 1 2 3 4 5 6 7 8 TX+ TXRX+ NC NC RXNC NC Signal Network interface connector (printer side) NOTE: • Do not connect other connectors than 100Base-TX / 10Base-T.

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