You are on page 1of 7

QUICK REFERENCE

CHIP CARD TRANSACTION

Hypercom/Verifone T-42
POS – Point of Sale Terminal

Ver. 0413.1
PROCESS A SALE WITH CHIP CARD
ACTION SCREEN OBSERVATIONS
The terminal screen will display The terminal is ready to process a
different messages. transaction.

Press ENTER key. Select Item or Scroll The terminal will display the main
menu.
ATH

EBT

Cash Chk

Select ATH option to process SALE ●If the merchant swipes initially the
ATH, VISA and Master Card Swipe Customer Card chip card through magnetic stripe
transactions. reader instead of inserting into the
Or Press ENTER for
chip reader, the terminal will display
Menu the following messages: Error - Use
chip reader and Press a Key.
Insert the card into the chip EMV DEBIT ●The terminal will read the chip card
reader located in the bottom of Selecting application and some messages will be
the terminal. displayed.
Selecting ….
●In the top of the terminal screen will
Processing . . . be displayed the options available in
the customer’s card for processing
the transaction (Ex. VISA, M/C, VISA
Debit, Maestro, etc.). If more than
one option is presented, the customer
will select the choice of preference. It
may be the chip card has only one
option of processing. The options will
depend on how the chip card was
issued by the financial institution.
●The transaction processing will
continue as usual.
●In this example the transaction will
be processed as debit.
EMV DEBIT

Base Amount
$ 0.00
Enter the sale amount without EMV DEBIT If no state tax applies, press number
taxes and press ENTER key. zero (0) key and ENTER.
State Tax
$ 0.00

-2-
Continuation . . . PROCESS A SALE WITH CHIP CARD

ACTION SCREEN OBSERVATIONS


Enter the state tax amount and EMV DEBIT If no municipality tax applies, press
press ENTER key. number zero (0) key and ENTER.
Mun. Tax
$ 0.00

Enter the municipality tax EMV DEBIT If no tip amount applies, press
amount and press ENTER key. ENTER key.
Tip Amount
$ 0.00

Enter the tip amount, if it EMV DEBIT


applies.
Total $0.00
Correct? Yes or No

Verify the total sale amount EMV DEBIT ●If the processing option selected
and press ENTER (YES) key. was debit, the customer will enter the
PIN number on the terminal or
Total $0.00 external PIN pad and will press
Enter PIN ENTER.
Note:
●If the terminal is not accessible for
the customer to enter the PIN
number; the transaction must be
cancelled and the merchant must
request another method of payment.
●Examples of this type of scenario:
 The terminal is located in a
gas station booth and the
customer does not have
access to it to enter the PIN
number.
 The terminal is located
under a counter and the
customer cannot access that
area to enter the PIN
number.
 Any other place where the
customer cannot access
the terminal to enter the PIN
number.
●In this example the transaction will
be processed as debit.
●If selected credit as processing
option, the terminal will request the
entry of the last four (4) last digits of
the card.
The customer will enter the EMV DEBIT
password in the terminal or
external PIN pad and press Processing Now
ENTER key.
EMV DEBIT The terminal will generate the
Response merchant’s receipt.

Approval 000000

-3-
Continuation . . . PROCESS A SALE WITH CHIP CARD

ACTION SCREEN OBSERVATIONS


EMV DEBIT
Print Customer
Receipt
Yes or No
Press Yes (ENTER) to print EMV DEBIT The terminal will generate the
the customer’s receipt. Response customer’s receipt.

Approval 000000
EMV DEBIT

Remove Card

Remove the card from the chip EMV DEBIT


reader. Response

Approval 000000
Press Cancel key to return to The terminal will return to the main
the main menu. menu.

-4-
PROCESS A SALE WITH CHIP CARD – FALLBACK
(Error in chip message)
ACTION SCREEN OBSERVATIONS
The terminal screen will display The terminal is ready to process a
different messages. transaction.

Press ENTER key. Select Item or Scroll The terminal will display the main
menu.
ATH

EBT

Cash Chk

Select ATH option to process SALE


ATH, VISA and Master Card Swipe Customer Card
transactions. Or Press ENTER for
Menu

Insert the card into the chip EMV SALE The terminal will read the chip card
reader located in the bottom of EMV Fallback: Remove and if it had a condition, it will display
the terminal. the message: EMV Fallback:
Card and Swipe Remove Card and Swipe.
.

Remove the card from the chip SALE The terminal will request to swipe the
reader. Swipe Customer Card card through the magnetic stripe
reader.
Or Press ENTER for
Menu

Swipe the card through the MC SALE ●The terminal will show the card
magnetic stripe reader. ################### number used to process the
transaction.
●The transaction processing will
continue as usual.
●In this example the transaction will
be processed as credit (Master Card).

Press ENTER key. MC SALE

Enter Last 4 No of
Customer Card

Enter the last four (4) digits of MC SALE


the customer card and press
ENTER key. Base Amount
$ 0.00

-5-
Continuation . . . PROCESSS A SALE WITH CHIP CARD – FALLBACK (Error in chip message)

ACTION SCREEN OBSERVATIONS


Enter the sale amount without MC SALE If no state tax applies, press number
taxes and press ENTER key. zero (0) and ENTER keys.
State Tax
$ 0.00

Enter the state tax amount and MC SALE If no municipality tax applies, press
press ENTER key. number zero (0) and ENTER keys.
Mun. Tax
$ 0.00

Enter the municipality tax MC SALE If no tip amount applies, press


amount and press ENTER key. ENTER key.
Tip Amount
$ 0.00

Enter the tip amount, if it MC SALE ●If selected debit as transaction


applies. processing option, the terminal will
request the customer’s PIN number
Total $0.00 entry and then press ENTER.
Correct? Yes or No

Verify the total sale amount MC SALE ●The terminal will show the total sale
and press ENTER (YES) key. DEBIT CARD? amount with taxes.
No CLEAR Yes ENTER

Press No (CLEAR) to process MC SALE The terminal will show several


the transaction as credit. Please Wait messages.
Dialing Now
Processing Now

MC SALE The terminal will generate the


Response merchant’s receipt.

APPROVAL 000000

MC SALE
Print Customer
Receipt
Yes (ENTER) or No (Clear)

Press Yes (ENTER) to print MC SALE The terminal will generate the
the customer’s receipt. Response customer’s receipt.

APPROVAL 000000
Press Cancel key to return to The terminal will return to the main
the main menu. menu.

-6-
TERMINAL MESSAGES
RESPONSE ACTION
EMV Fallback: Remove Card and Swipe The chip card presents some condition. In this case,
use the fallback procedure: swipe the card through the
magnetic stripe reader of the terminal.

-7-