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Crystal Joyce

992 Greenfield Avenue•Pittsburgh, PA 15217•(412) 951-5982•

Seton Hill University, 1 Seton Hill Drive Greensburg, PA 15601
Bachelor in Business Administration Human Resources, May 2018
Minor in Finance
GPA: 3.39 Dean’s List 2015
Seton Hill University, Fast Forward Program:
M.B.A. in Management, August 2019
Study Abroad
Scotland, England and Ireland in May 2016 with Seton Hill University for Communication and Leisure class.

Internship Experience
UPMC Corporate HR: Insurance Service Division, Pittsburgh PA
Summer Associate, June 2017-August 2017
● Experience working in PeopleSoft, Excel and PowerPoint
● Lead HR Representative for 18 externs through Urban Innovation 21 and Learn & Earn
● Analyze employee data dealing with diversity and performance reviews
● Responsible for evaluating employee equities

Seton Hill University Compliance Assistant, Greensburg, PA

Intern, August 2016-May 2017
● Works with the NCAA Compliance Rules
● Updates the Compliance Databases for the NCAA and coaches for eligibility
● Follows confidentiality agreement with information in the office
● Organize and scan files to online student files
● Send out National Letters of Intent to incoming students and Tracers on incoming and transferring students

Allegheny County Kane Regional Centers Intern, Pittsburgh, PA

Intern, May 2015-January 2017
● Human Resource experience with HIPAA, new hires, resignations and terminations
● Hands on work with their non-profit organization the Kane Foundation, providing communications and marketing
● Improved my communication skills with taking phone calls and problem solving
● Enhanced my organizational skills by filling personnel folders and working on online databases
Work Experience
Kate Spade New York, Pittsburgh, PA Seton Hill Work Study, Greensburg, PA
Seasonal Sale Associate, November 2017-Present Game Manager, August 2014-Present
● Learn about retail store daily operations ● Performs tasks for setup and clean-up of all sporting
● Help customers with purchases events
● Make sure customers feel welcomed and meeting ● Help new workers understand the task and duties
customers’ needs and expectations ● Apply interpersonal skills when meeting with refs and
● Uphold standards for the merchandise opposing teams
● Handles card and cash transactions ● Handle cash transactions for ticket sales
University and Community Involvement 2014- Present
UPMC Campus Recruiter, Fall 2017
Seton Hill University Enactus, Member
Seton Hill University Accounting Society, Current President, Former Treasurer
Seton Hill University Society for Human Resource Management, Vice President, Former Senate Representative
Seton Hill University Business Club, Member
Seton Hill University Fellowship of Christian Athletes, Member
The Greensburg Newsstand, Volunteer 8-12 hours per week