Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

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. . . . . . . . . . . . . . . . . . . . . Audio keys . . . . . . . . . . . . . . . . . . . . . . . . Software update . . . . . . . . . . . . . . . . . . . . . . 2 3 3 3 General information. . Telephony dialogs . . . . . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended use . . . . . . . . . . . . . . . . . Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . Using network ports more efficiently . . . . . . . Caller list . . . . . . . . . . . . . . . . . . . . . Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 About this manual . . Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . . . . Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 15 . . . . . 5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice encryption . . . . . Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line telephone. . . . . . . . . . . . . . . Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Contents Important information . . . . . . . . . . . . .2 Trademarks . . . . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . executive/secretary functions . . . . . . . . . . . . . . . . . . . . . . . Mailbox . . . . . . . . . . . . . . . . . . . Product support on the internet . . . . . . . . . . . . . . . . . . . . Keys. . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 40 . OpenStage Busy Lamp Field 40 . . . .

. . . . . . . . . . Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . . . . . . . . Accepting a call via the headset. . . . 33 Answering a call . . . . . . Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . Rejecting calls . . . . . Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open listening during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making calls. . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call. . . . . . . . . . . . . . Ending a call. . . . . . . . . . . . Answering a call via the handset . . . . . . . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using variable call forwarding . Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding. . . . . . . . . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . Redialing a number . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with the headset connected . . Switching to speakerphone mode. . . . . . . . . . . .

. . . . . . . . . . . . . .49 Answering calls . . . . . . . . . . . 49 Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using the LDAP directory . . . . . . . . . 63 Parking a call . . . . . . . . .) . . . . 67 Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . 60 Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Dialing a number from the internal directory . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using the caller list . . . . . . . . . .Contents Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a specific call for your colleague . . . Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a callback . . . 47 47 47 48 Enhanced phone functions. . . . . 59 Talking to your colleague with discreet calling. . . . . . . . . . 52 Making calls. . . 58 Dialing with speed-dial keys . 56 Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . 61 During a call . . . . . . . 63 Turning the call waiting tone on and off. . . . . . . . . . . . . . . . . 69 6 . . . . . . . . . . . . . . . . . . . 61 Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using call waiting (second call) . . . . . . . . 64 Holding external calls . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a call with the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Assigning a station number (not for U. . . . . . . . . . . . . . . . . . . . . . . . 60 Automatic connection setup (hotline) . . . . . . 65 Conducting a conference . . . . .

Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on voice encryption . . . . . . . . . . . . . . . 73 74 78 80 81 82 Displaying and assigning call charges . . . . . . . . . . . . . . . . . . If you cannot reach a destination. . . . . . . . . . . . . . . . . . . 93 93 94 94 94 95 96 96 97 98 7 . . . . . Viewing and editing incoming messages. . . 70 71 71 71 72 Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Busy override – joining a call in progress . . . . . . . . . . . . .Contents Sending a trunk flash . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating and sending a message. . . . . . . . . . . . . . . Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . Overview of functions . . . . . . . . . . . . . . . . . . . 84 Dialing with call charge assignment . . . . . . . . . . . . . . . 93 Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leaving an advisory message . . . . . . . . Displaying the number of waiting calls/overload display . . Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring a room . . Turning ringer cutoff on and off. . . . . . . . . Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting advisory messages . . Locking the telephone to prevent unauthorized use . . . . . . . . . 86 86 87 87 88 89 89 90 91 92 More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using another telephone like your own for a call. . . . . . . . . . . . . . . . . . . Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Privacy/security . . . . . . . . . . . . . . . . . Saving appointments . . . . . . . . . . Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trace call: identifying anonymous callers (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . 83 Displaying call charges (not for U. . .) . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring repdial keys . . . . . . . . . . . . . . . . . . . Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring function keys . . . Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Displaying call charges for another telephone (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . Line utilization . . . . Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering calls with the trunk keys . 99 Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trunk keys . . . . . . . . . 105 Communicating with PC applications over a CSTA interface . . . . . Dialing with trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding calls on trunks . . . . . . .Contents Using a mobile phone number at a random phone . . . . . . . . . . . . . Line seizure . . . . . . . . . . . . . . Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . 107 Radio paging (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DSS keys to answer calls . . . . . . . . . . . . . . . . . MULAP conference release. . . . . . 100 Logging off the "guest telephone" . . . . . . .118 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Making calls in the team/executive/secretary configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . 100 Fax details and message on answering machine . . . . . . . . . . . . . . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . . . . . . . . . . . Accepting a call for another team member . . . . . . . . . . . . . .109 Lines . .). . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . . Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . 118 120 120 121 8 . . . . . . . . . Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . 101 Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . . . 104 Controlling connected computers/programs/telephone data service . . Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . 106 Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Adjusting display settings . . . . . . . . . . Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . Setting contrast . Administratorseiten . . 140 Responding to error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . 123 Leaving hunt group/group call . . . . . . . . . 137 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling up the Web interface . . . . . . . . . . . Local dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . . . . . . . . . . . . 123 124 125 126 127 128 Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User menu . . . Activating/deactivating the ringer. . . . . . . . 135 Differing display view in a HiPath 4000 environment . . . . . . Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the receiving volume during a call . . . . . . 135 Phone functions. . . . . . . . . . . . . . Adjusting displays on the Open Stage Key Module . . Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 137 137 138 139 Fixing problems . . . . . . . . . . . . . . . . . Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Checking the key assignment . . . . . . . . . . . 140 Contact partner in the case of problems . 141 9 . . . Using night answer . . . Language for system functions . . Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.148 Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Caring for your telephone . . . . . . . . . . 143 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . .153 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Labeling keys. .

Please contact your system support representative. For queries regarding connection of the telephone. 11 . this may be due to one of the following reasons: • The function is not configured for you or your telephone. This user guide is designed to be simple and easy to understand. For your own protection. These instructions should be read and followed by every person installing. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit. If you experience problems or defects with the phone. your specialist retailer or network administrator will gladly help you. which may not always be available in individual cases. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. Should you have any questions regarding operation. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. Service The Siemens service department can only help you if you experience problems or defects with the phone. It contains important information on the safe and proper operation of your OpenStage phone. If a particular function on your phone is not available to you. The respective features must therefore be individually defined in the terms of the contract. Administrative tasks are dealt with in a separate manual. please contact your network provider. Please contact your Siemens sales partner for information on how to upgrade. please read the section dealing with safety in detail.General information General information About this manual This document contains general descriptions of the technical options. operating or programming an OpenStage phone. please dial the service number for your country. providing clear step-by-step instructions for operating your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. • Your communications platform does not feature this function.

12 . the area in front of the telephone (front right) should be kept clear. Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa. and a connection is established to a phone that does not support voice encryption. Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86. software release 2 (V1 R2. Please have this information ready when you contact our service department regarding faults or problems with the product. Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Any other use is regarded as unauthorized. Speakerphone quality and display legibility • • To ensure good speakerphone quality. This allows you to use your OpenStage to perform tap-proof calls.General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. This ensures you have a frontal view of the display while eliminating light reflexes. Voice encryption Your OpenStage 40/40 G. Specific details concerning your communications platform can be obtained from your service technician. (50 cm). supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1). the call is not encrypted and thus unsecured.xxxx) and later. If "Secure Mode" is enabled on your phone (consult your service personnel). The optimum handsfree distance is 20 in.

configured especially for executive/secretary use page 109 ff.General information Multi-line telephone. which is not the case with single-line phones. 13 . The executive-secretary configuration is a special case. certain particulars must be taken into account page 111 ff. and call distribution groups. your service personnel can configure various Team functions such as pickup groups. "Ring Transfer" and "Accept call"). This means that your service personnel can configure multiple lines on your phone. When using a multi-line phone to make and receive calls. The programmable sensor keys function as line keys on multi-line phones page 110. Team functions To increase the efficiency of telephony. executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". Each line is assigned an individual phone number which you can use to make and receive calls. hunt groups.g. This is a multi-line telephone with special features (e.

Audio keys are also available. 14 . allowing you to optimally configure the audio features on your telephone page 20.Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22. You can use function keys when conducting a call to access frequently used functions (such as. Disconnect) or to open the Program/Service menu and mailbox page 20. The display permits intuitive operation of the phone page 25. The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. The 5-way navigator is a convenient navigation tool page 21. 5 6 7 8 The keypad can be used to enter phone numbers and text page 23. Incoming calls are visually signaled via the call display.

. 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 . . 6 40 G .Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . . . 6 . . . . . . . 15 .

Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. OpenStage 40 G has a 1000 Mbps Ethernet switch. The telephone-PC connection option must first be activated on the telephone by service personnel. 16 .

these keys can be programmed and used according to your needs page 22. Like keys on the phone. programmable keys. 17 .Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G.

Like keys on the phone. You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40. programmable sensor keys.Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated. 18 . these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40.

You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G.com/index. The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone. Alternatively. 19 .siemensenterprise. you can use the Key Labeling Tool to conveniently create new label strips. programmable keys. these keys can be programmed and used according to your needs page 22. You can find this including instructions at http://wiki. Write functions or names in the white fields on the label strips.Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel). Lay the labeled strips on the key fields and place the transparent cover over them (rough side up). Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips. Like keys on the phone.php/Key_Labelling_Tool . that provides 90 illuminated.

page 34. p Activate/deactivate microphone (also for speakerphone mode) . s End (disconnect) call . 20 . N Open Program/Service menu (with red LED key) page 31. page 129. your phone was configured as a forwarding destination. [1] If the LED key flashes on the phone. page 43. Redialing page 39.Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. Audio keys Key Function when key is pressed page 49. r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29.Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. o Activate/deactivate the headset page 40.

With this control.Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key. you can manage most of your phone’s functions. as well as its displays. page 26 21 .

A label for the function is displayed to the left of the key. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. You can assign functions and phone numbers to them on two levels. There is a call on the line. and extended key functionality must be active (contact your service personnel). which are described in detail in the corresponding sections of the manual. Touch the key to activate the programmed function or dial the stored number. In addition to functions and procedures. The line is free. 22 . You can define the labeling according to your requirements page 81.The line is busy.Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys. The flashing interval represents different statuses. flashing sensor keys are identified by this icon. tus. The Shift key page 73 must be configured for this. regardless of the flashing interval. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. Indicates the function sta. Increase the number of programmable sensor keys by connecting a key module page 17. Press the key to open a menu for programming it page 78. Mirea. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. The function is activated. The programmable sensor keys on multi-line phones function as trunk keys page 110. The status of a function is shown by the LED on the corresponding sensor key. R On [1] In this manual. Ch K1998 Depending on how they are programmed.

punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. Example: To enter the letter "h". 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case. To do this. press the number 4 key on the keypad twice.Getting to know your OpenStage phone Keypad In cases where text input is possible. Delete character. 0700 . Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x . [3] Delete character 23 .7288376). Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. e. Long press (key held Turn ringtone on/off down) page 131. press the numerical keys repeatedly. Multi-function keys Function ) ( Turn phone lock on/off page 90.g. Text input page 24 Next letter in upper case. you can use the keypad to input text.PATTERN = 0700 .

press the key ( 24 . Confirm your entry with i. Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively. Example: Changing the key label page 81. Select the functions using the keys d and b.Getting to know your OpenStage phone Text input The current label appears on the first line. Enter the required characters via the keypad. Delete it with the ( key before entering new characters.

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. scroll bar shows that more options are available. You are conducting a call via an unsecured connection. Call duration Current connection Options relevant to situation.g. Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active. 28 . You are conducting a call via a secure connection. consultation hold). The call has been disconnected. Your call partner has placed the call on hold. You have placed the call on hold (e. Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49.

T1037 To play back your voicemail. from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. Messages You can send short text messages to individual internal stations or groups. 29 . follow the instructions on the display. In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25. messages from services such as HiPath Xpressions are displayed in this application in addition to messages received. Press the mailbox key O. Example: Caller ID T0392Msg. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail).Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel). the Mailbox key will also light up to alert you to any messages that have arrived.

You can also store external calls that you have answered in the caller list (contact your service personnel). date Possible functions For a description of how to edit the caller list page 54. Your telephone stores up to ten calls in chronological order. The most recent entry not yet answered in the list is displayed first. 30 . only the most recent time stamp for this caller is updated and its number incremented. The caller list is automatically displayed page 54. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Instead. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log. Information is displayed regarding the caller and the time at which the call was placed. the call attempt is stored in the caller list. Multiple calls from the same caller do not automatically generate new entries in the caller list. time. Each call is assigned a time stamp.Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call.

The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. see page 148. Press c and select a function from the idle menu page 26. press ( or ) and the code for the function you want. Press the menu key N.Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1. The menu structure comprises several levels. 2. with corresponding codes. feature key An arrow next to an entry indicates additional options for this entry. 31 . 3. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog. In idle mode. For an overview of the maximum functions available. use the d or b keys to select a function and confirm with the i key.

Monitoring function In order to detect malfunctioning of a phone for example. 32 . which continuously transmits operating data to a server. you will see the flashing icon in the upper display line. the service personnel install a monitoring function. During maintenance the handset. You can use your phone as normal during monitoring. However you will first be informed about the operation with a message on the display and prompted to allow monitoring. If service personnel have activated a function on your phone. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance. loudspeaker and headset are deactivated.Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. You are additionally informed on the display that the control function is active. microphone.

When you receive a call from the entrance telephone. different ring cadences can be set for different internal callers. your telephone rings once every four seconds (single-tone sequence).Set the call volume. ^ Lift the handset. When you receive an external call. phone number) appears on the graphic display. The caller appears on the screen. your telephone rings three times in rapid succession every four seconds (triple-tone sequence). If transmitted. you hear a short tone (beep) every six seconds. If a call is waiting. + or . In other words.Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. calling party information (name. An incoming call will interrupt any ongoing telephone setting operations. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. if nec. • • • Answering a call via the handset The phone is ringing. Pay attention to the notes on voice encryption page 86. • When you receive an internal call. Keep pressing the key until the desired volume is set. Your service personnel can adjust the ring cadence for external and internal calls for you. 33 . your telephone rings twice in rapid succession every four seconds (dual-tone sequence). The call is also visually signaled on the call display.

The phone rings. Keep pressing the key until the desired volume is set. 34 . 20 inches). Ending a call n Press the key shown. n \ Hold down the key and replace the handset. n Press the key shown. if nec. Then release the key. Pay attention to the notes on voice encryption page 86. The LED lights up. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. The phone is ringing. + or . + or Confirm. or Accepting a call via the headset Prerequisite: A headset is connected. Set the call volume.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. The LED goes out. The o key flashes. or M0066Answer if nec. Make sure your headset port is set up properly page 132. s Press the key shown. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. • The speakerphone works bests at a low receiving volume. o Press the key shown. The caller appears on the screen. The speakerphone function is activated.Set the call volume.

Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. Keep pressing the key until the desired volume is set.Set the call volume. (ask the service personnel). Deactivating n Press the key shown. Let the other party know that you have turned on the speaker. mode If the country setting is set to U. Keep pressing the key until the desired volume is set. if nec. you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode. The LED lights up. n The LED key goes out. [ Proceed with your call.Set the call volume. 35 .S. + or . n Press the key shown. + or . Prerequisite: You are conducting a call via the handset. ^ Lift the handset. U. Activating n Press the key shown. ] Replace the handset. Open listening during a call You can let other people in the room join in on the call.S. Proceed with your call.Basic functions Step by Step if nec. The LED goes out.

36 . Pay attention to the notes on voice encryption page 86. External calls: Enter the external code and the station number. External calls: Enter the external code and the station number. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. To call an external party. The LED goes out. On-hook dialing j Internal calls: Enter the station number. The called party does not answer or is busy \ Replace the handset. Pay attention to the notes on voice encryption page 86. Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. The called party does not answer or is busy n Press the key shown. contact your service personnel). The other party answers with speaker ^ Lift the handset. or On-hook dialing: Speakerphone mode. j Internal calls: Enter the station number.

Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. S Press the key with a saved number. Pay attention to the notes on voice encryption page 86. Pay attention to the notes on voice encryption page 86 . Prerequisite: The headset is connected.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. The connection is established as soon as your input is complete. External calls: Enter the external code and the station number. 37 . o The headset key lights up. press the shift key first. ^ Lift the handset. You can press the DDS key during a call and automatically initiate a callback page 41. or If the number is saved on the second layer. Make sure your headset port is set up properly page 132. n Press the key shown.

Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. If the number is saved on the second layer. You can press the DDS key during a call and automatically initiate a callback page 41. S Press the key with a saved number. 38 . press the shift key first. Pay attention to the notes on voice encryption page 86.

Select and confirm the option shown. Press the key three times to dial the third-to-the-last number dialed. Pay attention to the notes on voice encryption page 86. You can redial them simply by pressing a key. On a multi-line phone. Press the key twice to dial the next to the last number dialed.Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. Press the key once to dial the last number dialed. the last number dialed on the primary line is always saved. Displaying and dialing saved station numbers . account codes entered are also saved page 85. 39 . or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. If this feature is configured (contact your service personnel).

or M0266Reject call Select and confirm the option shown. If a call cannot be rejected. in the case of recalls).g. you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call. page 50). The message "T0311currently not possible" is displayed (e. Rejecting calls You can reject calls which you do not wish to take. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office. The phone is ringing. s Press the key shown. or p Press the lit key. Prerequisite: A connection is set up. 40 . your telephone will continue to ring.Basic functions Step by Step Ending a call \ Replace the handset. or s Press the key shown. The LED goes out. p Press the key shown. the microphone is activated. The caller appears on the screen. The call is then signaled at another definable telephone (contact your service personnel). The LED lights up.

Pay attention to the notes on voice encryption page 86. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown. The first party is placed on hold. the entire conference is unsecured. Pay attention to the notes on voice encryption page 86. Initiating a three-party conference M0028Conference Select and confirm the option shown. 41 . M0023Consultation Confirm. If necessary. more information about unsecured connections is available here page 86. For more information on conferences. j Call the second party. If voice encryption is not active or not available on a conference party’s phone. see page 66.Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown.

[ Announce the call.Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours. M0023Consultation Confirm. \ Replace the handset. [1] "Differing display view in a HiPath 4000 environment" page 136 42 . j Enter the number of the party to which you want to transfer the call. if necessary. or M0022Transfer Select and confirm the option shown[1]. you can transfer the call that colleague.

If DID DTMF is active (contact your service personnel). DID = 871. Select and confirm the option shown. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown. 43 . or M0020Forwarding off Select and confirm the option shown. fax DID = 872. j Enter the destination number. you can also forward calls to this destination. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26. select and confirm the option shown select and confirm the option shown.) When call forwarding is active. Deactivating call forwarding r Press the key shown. Destinations: fax = 870.Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system. M0047Save Confirm. a special dial tone sounds when you lift the handset. The call forwarding key flashes if you are a call forwarding destination page 20.

44 . if nec. If a phone number is already entered: Confirm. If CFNR is activated. Select and confirm the option shown. Select and confirm to deactivate but not delete the forwarding destination. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. "T1078CFNR to:" appears briefly on the display. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31. Confirm the option shown to deactivate and delete the forwarding destination. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. when you hang up. j Enter the destination number. Confirm. Confirm.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. Select and confirm the option shown. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31.

Select and confirm to deactivate but not delete the forwarding destination. you can define an internal or external call forwarding destination that activates in the event of telephone failure. j Enter the destination number.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). Select and confirm the option shown. N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. Confirm the option shown to deactivate and delete the forwarding destination. 45 . If a phone number is already entered: M0051Change Confirm. if nec. Select and confirm the option shown. Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. page 31. M0047Save? Confirm. page 31.

j Enter the destination number (without the external code). Confirm select and confirm the option shown select and confirm the option shown. you can forward your phone line to your home phone after business hours.) If this function has been configured (contact your service personnel). N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm.Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S. For example. j Enter your DID number. j Enter your DID number. page 31. Select and confirm the option shown. Confirm the displayed call forwarding type. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown. M0047Save Confirm. 46 . you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network.

You hear a ring tone. The LED lights up. Storing a callback Prerequisite: You have reached a busy line or no one answers. ^ Lift the handset. all callback requests are automatically deleted over night... This feature saves you from having to make repeated attempts to reach the user. This also applies for external calls via ISDN exchanges. Pay attention to the notes on voice encryption page 86. or M0066Answer Select and confirm the option shown. Z Your telephone rings. or n Press the key shown. You receive a callback • When the other party is no longer busy. 47 ." appears on the display. When configured (contact your service personnel).Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. • When the user who did not answer has conducted another call. Accepting a callback Prerequisite: You have saved a callback. M0029Callback Confirm. "T0322Callback: .

Deleting a displayed entry Confirm.Basic functions Step by Step Viewing and deleting a stored callback if nec. n Press the key shown. Ending retrieval Select and confirm the option shown. The LED goes out. Select and confirm to display additional entries. or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26. Select and confirm the option shown[1]. The LED goes out. R Press the programmed sensor key "K1912Callback". N Press the key shown. or [1] "Differing display view in a HiPath 4000 environment" page 136 48 .

o Press the key shown. j If you know the number of the telephone that is ringing. enter it directly. Select and confirm the option shown[1]. page 31. Make sure your headset port is set up properly page 132. or M0066Answer Confirm. Select and confirm the option shown. Pay attention to the notes on voice encryption page 86. M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed. s Press the key shown.directed You hear another telephone ring. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . The LED lights up.Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received. if nec. The LED goes out. The called party appears on the display. Confirm. Press the key shown. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . Prerequisite: The headset is connected.

If handsfree answerback is enabled (see below). Accepting a call in a team page 120. or M0006Mute off or Press the "OK" key to confirm your selection and answer the call. Placing a speaker call to a colleague page 59. You hear a tone before the announcement. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. p Press the key and answer the call. You can answer immediately in speakerphone mode. 50 . Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. follow the procedure described above. you do not need to switch on the microphone you can answer directly. ^ Lift the handset and answer the call.Enhanced phone functions Step by Step or T Press the flashing key. Select and confirm the option shown select and confirm the option shown. Pay attention to the notes on voice encryption page 86. If handsfree answerback is disabled (default setting). The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode.

Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. Select and confirm the option shown. If you have the proper authorization (contact your service personnel). or ^ Lift the handset after more than thirty seconds. You are connected to the entrance telephone immediately. ^ Lift the handset within thirty seconds. you can activate the door opener. j Dial the entrance telephone number. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31. Select and confirm the option shown. Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 . enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed). you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. j Dial the entrance telephone number.

Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code. Default code = "00000". Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. Select and confirm the option shown. Press the key shown. or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring. you can accept the call from the answering machine. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. j Dial the entrance telephone number. R The LED lights up. Select and confirm the option shown. enter the five-digit code (using the keypad or a DTMF transmitter). j Enter the five-digit code. Select and confirm the option shown. Select and confirm the option shown. Select and confirm the option shown. N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31. Depending on how the door opener has been programmed. a doorbell call signal may or may not be forwarded. 52 .

Wählen Confirm. the connection to the entered number is only set up when you have confirmed "Dial".Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated. You can use speakerphone mode. External calls: Enter the external code and the station number. The party you are calling answers via loudspeaker. j Internal calls: Enter the station number. 53 . Pay attention to the notes on voice encryption page 86. The connection is set up. You can pick up the handset before or after dialing. if nec. n The speaker key lights up. h Delete existing characters.

as well as a sample display entry are provided on page 30. The most recent entry is displayed on the screen. see the example on page 30. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed. n Press the key shown. M0067Next Select and confirm the option shown for a detailed view of further entries. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone.Enhanced phone functions Step by Step Using the caller list Detailed information. The LED goes out. [1] "Differing display view in a HiPath 4000 environment" page 136 54 . Confirm[1]. c Press to view detailed information. An advisory tone marks the end of the list. M0079Call Confirm. Open the idle menu page 26. Pay attention to the notes on voice encryption page 86. c M0128Caller list 3x: Dalai Lama g bd To view other calls. N Press the key shown. confirm each subsequent display. Ending retrieval S0591Previous menu or or Select and confirm the option shown. The LED goes out.

If several directories have been configured: Confirm. if nec.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list. 55 . M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Select and confirm the option shown. n Press the key shown. or + or . The LED lights up. Prerequisite: Names have been assigned to the station numbers stored in the system. The first entry is displayed on the screen.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call. or just the first few letters. using the alphanumeric keypad page 23. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown. ^ Lift the handset. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find. or page 26. Contact your service personnel to find out if one was configured for your system. c Open the idle menu M0080Directory M18561=internal Confirm. Pay attention to the notes on voice encryption page 86.

To separate surname and first name by a space.g. the results of the search may be incomplete if too few characters are entered page 57. you can search for directory data in the LDAP database and dial the number of any subscriber you find there. n Press the key shown. enter "0". if nec. In large databases.Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel). Prerequisite: The LDAP search feature has been configured in the system. ^ Lift the handset. M0233Delete Character Select and confirm each letter to be deleted.g. "mei" for "Meier". If configured (ask your service personnel). if nec. You can enter an incomplete name. you can also search for surname and first name. The last letter entered is deleted. This may take a few seconds. The LED lights up. 56 . The name is searched for. e. or j Enter the name you wish to search for using the keypad page 23 (max. 16 characters). "mei p" for "Meier Peter". or page 26. e. You can enter incomplete names. if nec. c Open the idle menu M0080Directory M18572=LDAP Confirm. If several directories have been configured: Select and confirm the option shown. M1858Search Confirm.

+ or . you can extend the range of the search. If no name is found If your search does not yield any name corresponding to your query. If several names are found (max. it is displayed. If too many names are found If more than the maximum of 50 names are found corresponding to your query. in order to change the search string. only an incomplete list of results can be displayed. For further procedure.g. by deleting characters. see above. see above. For further procedure. e. You can view these results. to view the incomplete list. M1860Show matches Confirm. select and confirm the option shown 57 . In this case it is advisable to narrow down the search so that all corresponding names can be displayed. see above. the first name is displayed. M1859Modify search Select and confirm the option shown. Confirm.Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. or change the search string (e.Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found. M1859Modify search Select and confirm. Pay attention to the notes on voice encryption page 86. Select and confirm the option shown. 50). select any of the names. narrow the search by entering more characters). For further procedure. or Narrow the search down.g.

j Press the required speed-dial key. "0" for the exchange) if no entries are made within 4 or 5 seconds. the user’s extension) at the end of the saved station number. Confirm. If this feature is configured. Select and confirm the option shown[1]. you can suffix-dial additional digits (for example. N Open the Program/Service menu H1875Destinations g page 31. Select and confirm the option shown[1]. j Enter a three-digit speed-dial number. Suffix-dialing j If necessary. ) Press the key shown. if nec. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58. N Open the Program/Service menu M0070Use speed dialing page 31. Pay attention to the notes on voice encryption page 86. Pay attention to the notes on voice encryption page 86. N Open the Program/Service menu M0070Use speed dialing page 31. Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. [1] "Differing display view in a HiPath 4000 environment" page 136 58 . a suffix is automatically dialed (for example.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel).

[1] "Differing display view in a HiPath 4000 environment" page 136 59 . j Press the required speed-dial key. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Select and confirm the option shown. or to an internal user with a system telephone without any action on their part. j Enter the station number. This deletes all entered digits. Confirm. Select and confirm the option shown. ) Press the key shown. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. Confirm. Responding to a speaker call page 50. Confirm. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. Select and confirm the option shown[1]. M0051Change j First enter the external code and then the external station number. the programmed phone number appears on the screen. If the key is already in use.Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. Select and confirm the option shown. Select and confirm the option shown.

Prerequisite: "T0410Currently busy" appears on the display. j Enter your internal station number. M0184Reserve trunk Confirm. the system automatically sets up a connection to a preset internal or external destination. 60 . Depending on the setting. you can join an ongoing call conducted by an internal user at a system telephone with display. Reserving a trunk If configured (ask your service personnel). Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". ^ Lift the handset. you receive a call and a note on the display. you can reserve an occupied trunk for yourself. Lift the handset. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). Your service personnel can protect your telephone against discreet calling. the connection is either set up immediately or only after a preset period of time (hotline after a timeout). When the line is free. You will hear the dial tone. ^ Lift the handset. )945 Enter the code. Automatic connection setup (hotline) If this function is configured (contact your service personnel). ^ j Enter the external phone number.

Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on. Associated dialing/dialing aid If this function has been configured (contact your service personnel). On the PC. Lift the handset when the other party answers. "Lift the handset" appears on the PC screen.Enhanced phone functions Step by Step Assigning a station number (not for U. j Enter the DID number you wish to use. Select and confirm the option shown. j Enter the number you wish to dial. The assigned number then appears on the called party’s display. you can use a dialing aid to dial numbers and set up calls for your telephone.S. ^ Lift the handset. select a destination and start dialing. [1] "Differing display view in a HiPath 4000 environment" page 136 61 . page 31. j Enter the internal station number ("T0380Dial for:"). Dialing aid at the a/b (T/R) port: On the PC. N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. j Dial the external number. select a destination and start dialing. you can selectively assign a specific number (DID number) to your telephone before making an external call. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port.) If this function has been configured (contact your service personnel). You can also use your system telephone as a dialing aid for other telephones. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31.

62 . ^ Answer the second call. Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. You can block the second call or the signal tone ( page 63). ^ Lift the handset. You are reconnected with the first party. \ Replace the handset. You are immediately connected to the second caller. The first party is placed on hold. You can ignore or accept the second call. Your telephone rings. \ Replace the handset. "T0277Recall" appears on the display. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). you can either end the first call or place it on hold and resume the call later on. Ending the second call and resuming the first one: M0032Quit and return or Confirm. When you accept the waiting call.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. Pay attention to the notes on voice encryption page 86. Lift the handset.

trm. Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls. [1] "Differing display view in a HiPath 4000 environment" page 136 63 . Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26. select and confirm the option shown.off or M0226Call wait. N Open the Program/Service menu M0227Call wait. M0131Save number Confirm. Select and confirm the option shown.term.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). A one-time special dial tone then alerts you to the waiting call. Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26. Prerequisite: You are on a call or an external station is being called. Select and confirm the option shown[1]. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call.on page 31. Select and confirm the option shown.

Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 64 . external. Select and confirm the option shown[1]... or both. If the park slot number you enter is not in use. you cannot retrieve the call. If a parked call is not picked up.. 9 Enter the number of the park slot (0 . either internal. 0 . 9 Enter the park slot number you noted earlier. If the park slot number you entered is not displayed. N Open the Program/Service menu M2050Calls g M0004Park a call page 31. after a specific period of time the call is returned to the telephone from where it was parked (recall). N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31.Enhanced phone functions Step by Step Parking a call You can park up to ten calls. Parked calls can be displayed on and picked up from another telephone.. Select and confirm the option shown. Prerequisite: You are conducting a call. it is already in use. Retrieving a parked call Prerequisite: One or more calls have been parked. Select and confirm the option shown.9) and make a note of it. 0 . enter another one. This feature is useful if you want to continue a call at another phone. The phone is idle.

press j Enter the noted trunk number.Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. \ or s Replace the handset or press the key shown. S Press the "K1920Hold" key. S If the "K1921Retrieve" key is available it. you can put external calls on hold. Select and confirm the option shown. Then all other stations can accept the call on the assigned trunk.g. 801) and note the trunk number. page 73. If available. this may be necessary so other members can also pick up the call on hold. Depending on the configuration. The phone is idle. if nec. Press the key shown. T0940Held on line: 801 The message of the relevant trunk appears (e. N Open the Program/Service menu M0166Retrieve line or page 31. the LED of the assigned trunk key flashes slowly. Accepting call on hold Prerequisite: One or more calls are on hold. it flashes slowly. or T If there is a "K1935Line:" key available for the relevant trunk. 65 .

These may be internal or external users. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm. 66 . more information about unsecured connections is available here: page 86. j Call the second party. Confirm. Announce the conference. You can only add parties to or remove them from a conference if you initiated the conference. If a participant that was connected to the conference via an unencrypted line leaves. M0028Conference Select and confirm the option shown. If the second party does not answer M0021Return to held call Confirm. If voice encryption is not active or not available on a conference party’s phone. the entire conference is unsecured.Enhanced phone functions Step by Step Conducting a conference In a conference call. Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. M0025Start conference Select and confirm the option shown. Announce the conference. you can talk to as many as four other parties at the same time. M0028Conference Select and confirm the option shown. A tone sounds every 30 seconds to indicate that a conference is in progress. If necessary. j Call the first party. j Call the new party. 23189 Coco g M0198Remove party Select and confirm the party you want. the conference remains unsecured. Confirm.

Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. Open the Program/Service menu page 31. N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9. [1] "Differing display view in a HiPath 4000 environment" page 136 67 . ) and ( to transmit DTMF signals. Select and confirm the option shown. Ending a conference M0028Conference g Confirm. or M0183End conference \ Replace the handset. Select and confirm the option shown. party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. Select and confirm the option shown. Select and confirm the option shown. M0156Leave conference or \ Replace the handset. Select and confirm the option shown[1]. if this feature is configured (contact your service personnel). Removing the ISDN central office party from the conference M0028Conference g Confirm. M0235Drop last conf. if this feature is configured (contact your service personnel). Ending the call also deactivates DTMF suffix dialing.

S Press the "K1040Recording" key. 68 . you hear an acoustic signal approx.Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details). Prerequisite: You are on a call. every 15 seconds. The LED lights up. it is not possible to add further call parties. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide). You and the other party hear an announcement that recording has started and as long as recording is still running. the "K1040Recording" key is configured page 73. The LED goes out. During recording. you can record an active call. Stopping recording R Press the "K1040Recording" key which lights up.

Prerequisite: You are conducting a call. [1] "Differing display view in a HiPath 4000 environment" page 136 69 . page 118) to announce a call in progress to a group of users page 59. When a member of the group accepts the call page 50. [ Announce the call. j Enter the group’s station number. M0023Consultation Confirm. or M0022Transfer Select and confirm the option shown[1]. you are connected to this party. If the connection between the two other parties is not established within 45 seconds. c Press the key shown. you can use a speaker call (announcement. \ Replace the handset. After a member of the group has accepted the call request.Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). the call from the first part returns to you (recall). you can transfer the waiting party. The other party is placed on hold. M0003Speaker call Select and confirm the option shown.

N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31.Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"). Select and confirm the option shown[1]. Prerequisite: You have set up an external connection. you must send a signal to the trunks before dialing the service code or telephone number. [1] "Differing display view in a HiPath 4000 environment" page 136 70 . j Enter the service code and/or telephone number. Select and confirm the option shown.

You can now start talking. T0326Camp-on Wait (approx. The called party and person to whom this party is talking hear an alerting tone every two seconds. The called party can then respond page 62. It is important that you reach the called party. 71 . 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone. If the called party has a system telephone with display. M0052Override Select and confirm the option shown. Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. It is important that you reach the called party.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. If this feature is configured (contact your service personnel). The called party can prevent automatic call waiting page 63. Prerequisite: You have dialed an internal number and hear a busy signal. the following appears on the screen: "T0294Override: (Number or name)".

j Enter the destination number ( temporary night answer service). all external calls are immediately forwarded to a specific internal telephone (night station). for example during a lunch break or after office hours. Deactivating M0013Night answer off Select and confirm the option shown. Press the "OK" dialog key to confirm ( standard night answer service).Enhanced phone functions Step by Step Using night answer When night answer mode is active. You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). Service personnel can also configure an "automatic night answer service". M0047Save Confirm. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. 72 . The automatic night answer service activates at specific times for your telephone depending on how it is programmed.

A list of all available functions is displayed. Confirm. Select and confirm the option shown. Select and confirm the option shown. M0045Save incomplete Select and confirm the option shown. The LED displays show the status of the function page 22 and page 74. Confirm. further inputs are required.g. Example: Programming the Shift key S Hold down the key shown. M0001Assign telephony funcor Confirm. with "M0039Call forwarding") cannot be saved completely. Some functions (e. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. The label appears automatically and cannot be altered. N Open the Program/Service menu M0001Prog. feature key page 31. 73 . S Press the key shown. see the overview page 74. M0068Exit or M0038Another key Select and confirm the option shown. Configuring function keys See also page 22.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions. M0037Change key M0096More features g M0242Shift Key if nec. This means that when later initiating the function by pressing the button. Confirm.

S R 74 . M0249Forward Line.term. M0161Door opener on/off. M0110Ringing group on.. M0224General call key. M0043Telephone lock.Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration.I’m being called. Flashing slowly . M1845MULAP Privacy Release: Saved function is not activated. M1041Recording. M0194Work on/off). M0144Join/leave group. S R T M0065Repdial key (Internal). M0203UCD (M0195Available on/off. M0245MULAP Key. M0196Night answer on/off.trunk. Party is on a call or has activated DND. please accept. If a function is missing.another party is being called and has not yet answered. M0174Temporary MSN: No call via corresponding trunk. M0154Waiting tone off. M0153Caller ID suppression. M0041Night answer. M0101Control Relay (only for HiPath 3000). M0071Advisory message. M0081Direct station select: Party not on a call. M0063Call key. Saved function LED messages M0039Call forwarding. M0085Do not disturb. Active call via the corresponding trunk. M0088HF answerback on/off. M0040Callback: S R S You have no entry for callback. contact your service personnel. Saved function is activated. M0062Trunk key. M0225Call wait. M0150Ringer cutoff. M0106Forwarding . R You have an entry for callback. Flashing quickly . M0242Shift Key. M0246Ring Transfer.

call on the relevant trunk. call pickup is possible by pressing the sensor key.Programming sensor keys Step by Step T Flashing quickly . Flashing slowly . 75 .a call is placed on hold on the relevant trunk.

M0228Clear. M0167Hold key. M0214Answer page.callers waiting (certain number is exceeded). S No waiting callers. R Active connection to an application. M0210Timed reminder. The following functions programmed on keys do not have a LED function: M0065Repdial key (external). connection to an application is temporarily interrupted. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine. M0017View number of calls: chine. M18572=LDAP).directed. M0162Fax details: T Flashing quickly . T Flashing slowly. M0262Procedure key. M0213Page. S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check. M0080Directory (M18561=internal. M0011Show call charges. M0061Account code. M0244Temporary Phone. M0015Pickup . R All lines in this trunk group are occupied. Flashing quickly . M0031DTMF dialing. M0108Recall-key. M0014Pickup . T Flashing slowly . M0187Release trunk. M0166Retrieve line. M0052Override. M1327Data I/O Service: S No connection to an application. M0002Speed dialM0042. 76 .Programming sensor keys Step by Step S At least one trunk is free. M0024Toggle/ Connect. M0186Lock all phones. M0004Park a call. M0008Open door. M0142Trace call. M0039Call forwarding. M0003Speaker call. M0028Conference. M0249Forward Line: check.your line is a call forwarding destination. M0184Reserve trunk. M0076Send message. M0018Call waiting. M0222Consult internal.callers waiting (certain number is reached).group. M0091Room monitor.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

Select and confirm the option shown. N Open the Program/Service menu M0001Prog. Confirm. M0037Change key if nec. See also page 22. 80 . Confirm. j Enter the station number. feature key page 31. If you make a mistake: a Press.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. S Press the key shown. M0001Assign telephony funcor Confirm. The LED function is not available for internal station numbers on the second level. You dial the saved number by pressing the key page 38. S Hold down the key shown. This deletes all entered digits. To program the second level. Confirm.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. Select and confirm the option shown. you must program a "Shift" key page 73. Select and confirm the option shown. M1895+=Next layer H1875Destinations M0065Repdial key g Confirm. You can also save a number during a call.

Changing the label Confirm.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. You cannot change the labels on function keys. j Enter text via the keypad (max. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made. Select and confirm the option shown. +if nec. 81 . Adapt the contrast of the key label to your surroundings page 129. 12 characters) page 24. M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. Select and confirm to reset to the default label. Confirm to apply the changes. S Press the required key. feature key page 31. Confirm. S Hold down the key shown. Confirm. Select and confirm the option shown. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog.

Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. 82 . M0046Clear key Select and confirm the option shown.

If you want to display call charges as they occur during a chargeable call.Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. After five seconds. Call charge display must be requested from the network operator and configured by the relevant service personnel. For all calls and for the last call Connection charges for the last chargeable call made are displayed first. free external calls are also displayed. Select and confirm the option shown. your service personnel must request this option from the network operator. If a call is forwarded. the accumulated connection charge (total) is displayed. N Open the Program/Service menu M0096More features g M0011Show call charges page 31. Depending on the setting. call charges are assigned to the destination of the call transfer operation. [1] "Differing display view in a HiPath 4000 environment" page 136 83 .) For the current call Call charges are shown by default on the display when a call ends. call charges are displayed during or after a call. Select and confirm the option shown[1]. the display will show the dialed number and/or the length of the telephone call.S. Depending on the network operator. If the cost indication facility has not been installed. The message "T1721Free of Charge" appears on the screen either before or during the call.

Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. select and confirm the option shown select and confirm the option shown Press to display further chargeable calls. The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. Chargeable calls are displayed. you can also display and print out information on chargeable calls for other phones (such as a pay phone). Select and confirm the option shown 84 . Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73.S.) If configured (contact your service personnel). M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. S Press the "K1941Call Charges" key.

Select and confirm the option shown. You can also enter the account code during a call. Select and confirm the option shown[1]. ( Press this key. contact your service personnel. depending on configuration. if nec. May be necessary.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . j Enter the external phone number. Prerequisite: Your service personnel have defined account codes for you. j Enter the account code. N Open the Program/Service menu M2050Calls g M0061Account code page 31. or M0064#=Save Confirm.

Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID.Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. accept a consultation call or are connected to a conference and the connection to a station is unencrypted. You will then receive a warning tone and/or a message on the display when you accept a call. and/or T2060Call not encrypted Display. Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. 86 . Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID. Z Warning tone.

which you can specify (contact your service personnel). Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. Select and confirm the option shown. page 26. you can activate the ringer cutoff function. Select and confirm the option shown[1]. an indication on the display. Activating c Open the idle menu M0086DND on Activating page 26.Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. [1] "Differing display view in a HiPath 4000 environment" page 136 87 . Authorized internal callers automatically override the DND feature after five seconds. Internal callers hear the busy tone. you can activate do not disturb. Activating/deactivating "Do not disturb" If you do not wish to take calls. When you lift the handset. c Open the idle menu M0148Ringer cutoff off Confirm. and a key which has been programmed to flash (such as a trunk key). you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. Calls are only identified by one ring signal. page 26. external callers are connected to another phone. c Open the idle menu M0087DND off Confirm.

Select and confirm the option shown. c Open the idle menu M0152Restore caller ID page 26. The feature remains active until you deactivate it. Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. Select and confirm the option shown. Your service personnel can activate/deactivate caller ID suppression for all phones.Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. 88 .

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

Confirm[1]. If you forget your code. If you have not yet set a PIN. [1] "Differing display view in a HiPath 4000 environment" page 136 92 . j Enter the new PIN. The default code is "00000". Select and confirm the option shown. use "00000" the first time. You can save this code. j Enter the current five-digit PIN.Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31. j Re-enter the new PIN. contact your service personnel to have the default code restored.

30 (= 2.30 pm).05 (= 9. possibly 2 or 7 If the selected language is "S1308US English" page 135. Select and confirm the option shown. Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31.More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94. 93 . Confirm. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. j Enter a 4-digit time such as 0905 for 9.05 am) or 1430 for 14. you can enter the code 2 for "am" or 7 for "pm" (default = "am"). N Press the key shown. M0211One time only or M0212Daily M0047Save Select and confirm the option shown. You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. Deleting and checking a saved appointment Confirm. Select and confirm the option shown. Confirm. You must save the required call times.

Creating and sending a message c Open the idle menu M0076Send message page 26. pulse or tone dialing telephones. Select and confirm the option shown.. or ^ \ Lift the handset and replace it again. The phone is ringing. 9 Enter the code directly. it is repeated five times and then deleted.. j Enter the internal station number of the recipient or I00000=Please callback or group. Select and confirm the option shown. If you do not answer the timed reminder. T1206Reminder at 1200 page 93. j Enter message (up to 24 characters) M0109Send Confirm. 0 . Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. 94 . The appointment time is displayed. page 23. Sending a message You can send short text messages to individual stations or groups of stations with system telephones. or M0119Enter message text The code is shown on your display with the corresponding message. Select predefined text (can be changed by service personnel) and confirm. n Press key twice.More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives.

The text message is displayed. The text message appears on the display. see the example on page 29. Select and confirm the option shown. Deleting messages M0049Delete Select and confirm the option shown. Viewing and editing incoming messages Pay attention to the notes on page 29. c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm. The message is deleted.More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Calling the sender M0084Call sender Select and confirm the option shown. O The LED lights up. Viewing the transmission time M0075Time/date sent Confirm. Select and confirm the option shown. page 26. Press the key shown. M0074Message sent Confirm. 95 . The sender’s caller ID appears in the first line on the display.

When you receive a call. 96 . on A00000=Will return at: or page 26. page 26. off or Confirm. Press the key shown. Select predefined text (can be changed by service personnel) and confirm. The code is shown on your display with the corresponding message. page 23. Predefined messages with a colon can be completed by entering a digit. c Open the idle menu M0072Advisory msg.. 9 Enter the code directly. j Enter message (up to 24 characters) M0047Save Confirm.. R When the "M0071Advisory message" is available page 73. the message appears on the caller’s display.More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. Select and confirm the option shown. the LED lights up. or M0119Enter message text Select and confirm the option shown. Deleting advisory messages c Open the idle menu M0073Advisory msg. 0 .

R Press the "K1940 Calls in Q" key. • LED is flashing slowly: The set limit has been reached.More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73. the LED on the key lights up. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload). Contact your service personnel to find out the waiting call limit. • LED is flashing quickly: The limit has been exceeded (overload). 97 . • LED off: There are no waiting calls.

j Enter the number of the other user. j Enter the other user’s lock code if nec. page 92. Select and confirm the option shown. j Dial the external number. T1693Change PIN If the other user has not set a PIN. he or she is prompted to do so on his or her phone. [1] "Differing display view in a HiPath 4000 environment" page 136 98 .More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. Select and confirm the option shown[1]. This state is canceled as soon as the call is ended. N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31.

Entries are only temporarily saved in the call lists and personal phonebook. Prerequisite: You received a mobile phone number and. Your mobile phone number will appear. S or if a key is not configured. The request "Code for IP number nnn (e. or Confirm. The logon procedure starts. Press the "K1027Mobile Login" key. The mobile phone number remains available until you log off the "guest telephone". The "K1027Mobile Login" key is configured on your OpenStage. that is. j Enter the "Mobile phone number". preceded by the mobility icon. in the last line on the left when you are correctly logged on page 25. The request "New number. where applicable. 834) is output: ( Press the key shown. if nec." is output. j Enter your password. a password (consult your service personnel). You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. M0202Entry complete 99 . The original "guest telephone" setting is deactivated.More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. they are not there the next time you log on. j Enter the code for "Mobile Login (log on)" (see page 148).g.

The "guest phone" is now available with its original phone number. The message "Log off successful" is output on the first "guest telephone". j Enter the code for "Mobile Login (log off)" (see page 148).More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone". or if a key is not configured. You can now use the second "guest telephone" in the same way as the first one. The "home telephone" remains locked. properties and functions. Logging off the "guest telephone" S Press the "K1027Mobile Login" key. log onto the second "guest telephone" in the usual fashion (see page 99). 100 . The logoff procedure starts.

N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown. Select and confirm the option shown[1]. on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. The LED goes out. Deactivating signaling R Press the flashing "K1997Fax service" key. The following functions are deleted. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . the key lights up when a fax or a message has been received. if enabled: • • • • • • • • • • Forwarding on Advisory msg.

code *66/#66 page 90 Ringing group. code *46/#46 page 93 page 31. For any additional input. *13. code *85/#85 page 118 Reset services and functions. code *81/#81 page 118 Leave an advisory message. *12.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). #1 Lock and unlock phone. follow the instructions on your display. code *11. j Enter code (for example. page 43 N Open the Program/Service menu M0135Associated serv. code *44/#44 page 72 Timed reminders. 102 . *97 for "Do not disturb on"). code *69/#69 page 96 Group call. j Enter the internal station number of the phone where you wish to activate the function. code *90/#90 page 107 Night answer. page 87 code: *97/#97 Call forwarding. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. code #0 page 101 Control relays. Select and confirm the option shown.

You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. j Establish a connection to the system. code *86/#86 page 88 Camp-on tone. Enter the code (only required if programmed in the system). phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. code *1/#1 Lock and unlock phone. code *97/#97 page 87 Ringer cutoff. The phone is not connected to the system. Enter the station j Wait for the continuous tone (if necessary. code *89/#89 page 52 Control relays. code *81/#81 page 118 Group call.More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). you can use an external phone like an internal station to set up an outgoing external connection via the system. code *61 page 51 Release door opener. code #0 page 101 page 43 Call forwarding. code *7 page 58 Associated service. code *68/#68 page 94 Leave an advisory message. 103 . code *87/#87 page 63 Open door. code *90/#90 page 107 Do not disturb. code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. code *69/#69 page 96 Ringing group. switch ( number (contact your service personnel). code *66/#66 page 90 Save your PIN. code *85/#85 page 118 Caller ID suppression. code *98/#98 page 87 Dial using speed dial. code *93 page 92 Send a message.

If necessary. The connection is cleared as soon as the function is successfully activated. Siemens Enterprise Communications GmbH & Co. j Entering a code for required ISDN function (contact your service personnel). *97 for Do not disturb on. N Open the Program/Service menu M0267Keypad dialing Confirm. page 31. the connection is cleared as soon as one of the call partners hangs up. You can only perform one function/establish one outgoing connection at a time. Contact your network provider to find out which ISDN functions can be code-operated in your country. In the case of an external call. you can access ISDN functions in some regions using codes. Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel).More functions/services Step by Step j Wait for the dial tone and enter the code for example. 104 . make further entries. j Enter the required trunk number (contact your service personnel). or j Dial the external number. KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). refer also to the user guide for dial pulse/DTMF phones.

For entering data.More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel). 9 Enter data. 105 . 9 Enter data. However. you can control connected computers or programs running on them. N Open the Program/Service menu M0185Tel. depending on configuration (contact your service personnel). you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 . or Inputs in online mode The connected computer processes your entries directly. you are guided by the connected computer. ( Complete entry. data service page 31. Select and confirm the option shown. such as hotel services or information systems.. or M0202Entry complete Confirm. ( Enter the code... 0 . from your telephone.. Prerequisite: You have set up a connection.

. Ending communication with the application Select and confirm the relevant CSTA message. or ^ \ Lift the handset and replace it again. S Press the "K1328Data I/O" key. tion. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted.. You answer the call. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). Resuming communication with the application T Press the flashing "K1328Data I/O" key. You send information to the application and receive information from the application. 106 .More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel). (Key programming control. for example. via your phone display. The LED lights up. 9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing. page 73.) j Enter the three-digit ID for the application you wish to +-0 .

Depending on how you program the relays.More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel). and display an appropriate message on the screen.. sensors are able to recognize signals. 107 . you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. Select and confirm the option shown 1 . you can use up to four relays to enable/ disable different devices (such as a door opener). Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel).. call your phone. 4 Enter the relay.

Answering the page from the nearest telephone ^ Lift the handset. you can locate people via their pocket receivers.) If radio paging equipment (PSE) is connected to your system (contact your service personnel). Pocket receivers signal a call request to the person you want to page. Paging persons To ensure that you can be found. 108 .More functions/services Step by Step Radio paging (not for U. )59 Enter the code. This person can then answer the page at the nearest phone. call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE. j Enter own station number. A call request is signaled automatically.S. you must have enabled a ringing group page 120.

Incoming calls are signaled on this line. a status message indicating that this line is busy is displayed on all other telephones.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). Your phone features trunk keys (MULAP keys) page 110. Direct call line A line with a direct connection to another telephone. simultaneously functions as the secondary line on that telephone. This line can be reached in the usual manner via your public phone number. Your primary line. Line utilization Private line A line that is used by a single telephone. Secondary line The secondary line on your phone is used as a primary line by another subscriber. If. The line status (if configured) is displayed for all telephones that share this line. You can see the status of the line from the LED. for example. Primary line All multi-line telephones have a primary line. you belong to a team of subscribers with multiple lines (multiline page 13). 109 . Each of these line types can be used on a private or shared basis page 109. Lines A distinction is made between primary and secondary lines. a shared line is being used by a telephone. This line cannot be used as a secondary line by another telephone. Shared line A line that is configured on multiple telephones. which is configured on another telephone.

you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line. which are described in detail in the corresponding sections of the manual. 110 . Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. flashing sensor keys are identified by this icon. If automatic line seizure is configured. regardless of the flashing interval. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. – The line is on "Hold".Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). – Incoming call on the line. – The line is busy. The flashing interval represents different statuses. R On [1] In this manual. T Flashing[1] – Hold reminder is activated. a trunk is automatically assigned when you lift the handset or press the trunk key. As a team member. LED displays on trunk keys S Off LED Explanation – The line is in idle mode.

^ Lift the handset. or On-hook dialing: Speakerphone mode. this may be necessary so other team members can also pick up the call on hold. \ or s Replace the handset or press the disconnect key. j Dial the phone number. if nec. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active). Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. or On-hook dialing: Speakerphone mode. T Press the trunk key flashing slowly. if nec. Depending on the configuration (contact your service personnel). Hold S Press the "K1920Hold" key.Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. ^ If the party does not answer: Lift the handset. The "K1920Hold" key has been programmed on your telephone page 73. Dialing with trunk keys if nec. Retrieving the call 111 . T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active).

you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. The second call parYou can switch between lines as often as you wish. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. [ You are conducting a call. If you program this key. T Press the flashing trunk key. Press the trunk key flashing slowly each time. Another trunk key is flashing. The default label is "K1847Priv Release". MULAP conference release If configured (consult your service personnel). Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. The first call party is on hold on the other trunk. S Press the "K1847Priv Release" key.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. The LED lights up. ty is on hold. Up to three team members can now join the conference. you do not have to use the menu to set up a conference. 112 . T Press the trunk key flashing slowly. T Press the flashing trunk key.

You can still make the call in this case. Understanding LED messages from DSS keys S LED on the DSS key is off . who has not yet answered. 113 .the team member is not engaged in a phone call. Calling a team member directly S Press the DSS key.a caller is trying to reach another member of your team. T Press the flashing DSS key. or T LED on the DSS keys is flashing slowly . or R If the team member you wish to reach is engaged in another call.a call has arrived for you and needs to be answered. or On-hook dialing: Speakerphone mode. or On-hook dialing: Speakerphone mode. ^ Lift the handset. R LED on the DSS key is lit .Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. the DSS key on your telephone is lit. ^ If the party does not answer: Lift the handset. This is not necessary if you are called directly (DSS key flashes quickly). if nec. or T LED on the DSS key is flashing rapidly . or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes.the team member is engaged in a phone call or has activated do not disturb. This means that each team member can be reached directly by other team members at the touch of a button.

114 .Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. \ Replace the handset. ^ Lift the handset. or On-hook dialing: Speakerphone mode. or s Press the key shown. Accepting a call for another team member T Press the flashing DSS key or trunk key.

) 115 . Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. page 73. Select and confirm the option shown. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. (You have programmed a key with the incomplete "K1952CFW MULAP" function. M0047Save or Confirm.) S Press the required trunk key. M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown. S If available. press the "K1952CFW MULAP" key.Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). excluding the call forwarding type and destination page 73. (External destinations require special configuration in the system). N Open the Program/Service menu M0251Forward Line: On or page 31. select and confirm the option shown Select and confirm the option shown j Enter the destination number. S If available. or j Enter the required trunk number. press the "K1952CFW MULAP" key.

call forwarding is not active for this trunk.call forwarding is active for this trunk. press the "K1952CFW MULAP" key. R Press the required trunk key. the trunk is the call forwarding destination. or R If available. If you have activated call forwarding for a trunk. Select and confirm the option shown. Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off . or j Enter the required trunk number. a special dial tone sounds when the line is seized. 116 . or T The LED on the "K1952CFW MULAP" key is flashing slowly.Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31. or R The LED on the "K1952CFW MULAP" key lights up .

or N Open the Program/Service menu M0247Ring Transfer: On page 31. or N Open the Program/Service menu M0248Ring Transfer: Off page 31. Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". or j Enter the required trunk number.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. S Press the required trunk key. Select and confirm the option shown. Activating S Press the "K19309Ring xfer" key. The LED lights up. The default label is "K19309Ring xfer". You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. The LED goes out. Deactivating R Press the "K19309Ring xfer" key. 117 . S Press the required trunk key. all calls for the executive are audibly signaled only by the secretary phone. Select and confirm the option shown. or j Enter the required trunk number.

The team consists of internal phones that are able to use certain functions. group call or individual trunks in a group (including executive/secretary). Each station in the group can still be reached via their personal station number. [1] "Differing display view in a HiPath 4000 environment" page 136 118 . Select and confirm the option shown[1]. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group. you belong to one or more groups of stations. this means that the audible tone was activated for at least one group. your telephone is part of a team. Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel). You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109. select and confirm the option shown. which can be reached via hunt group or group call station numbers. S or R Press the "K1958Hunt group" key. If the LED on a programmed "K1958Hunt group" key is illuminated page 73. until a group member answers the call.Using team functions Step by Step Using team functions If configured (consult your service personnel). You can activate and deactivate the audible signal for a hunt group. c Open the idle menu M0139Leave group or M0140Join group page 26. This function is not available for the executive phone in team/executive/secretary configurations.

the audible tone is active for this group or trunk. or 301 Group name No "X" means that the audible tone is deactivated. or M0255*=Rejoin all groups Select and confirm the option shown[1]. The next group/trunk number is displayed with a group name. The audible tone for all groups and trunks is deactivated. select and confirm the option shown. or M0256#=Leave all groups Select and confirm the option shown[1]. you will hear a special dial tone when you lift the handset. or M0140Join group Select and confirm the option shown[1]. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26. [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . or M0139Leave group Select and confirm the option shown[1]. Select and confirm the option shown[1]. S or R Press the "K1958Hunt group" key. If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. If an "X" appears between group/trunk number (such as 301) and group name. The audible tone for all groups and trunks is activated.Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). The audible tone for the group/trunk displayed is deactivated. Confirm. The audible tone for the group/trunk displayed is activated.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

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120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

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121

Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

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122

multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network.Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. j Enter the (DISA) station number of the other i or ( Confirm your entry. These are described in this section. j Enter the (DISA) station number of your phone. You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". 123 . In this instance. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment. i or ( Confirm your entry. c Open the idle menu M0261DISA intern page 26. such as a proprietary PC network). you must note certain particularities for some functions. Select and confirm the option shown. M0139Leave group or M0140Join group select and confirm the option shown. HiPath 2000/HiPath 3000/HiPath OpenOffice EE. You are conducting a call via the LAN (PC network).

M0047Save Confirm. c Open the idle menu M0261DISA intern page 26. 124 . j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. Deactivating c Open the idle menu M0020Forwarding off page 26. Select and confirm the option shown. i or ( Confirm your entry. Select and confirm the option shown. Activating j Enter the (DISA) station number of your phone. i or ( Confirm your entry.Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. select and confirm the option shown select and confirm the option shown. j Enter the destination phone number. Select and confirm the option shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26.

c Open the idle menu M0012Night answer on page 26. Select and confirm the option shown. Deactivating c Open the idle menu M0013Night answer off page 26. HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected.Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel). 125 . j Enter the destination number (= temporary night answer service). Activating using to activate/deactivate night answer. c Open the idle menu M0261DISA intern page 26. Select and confirm the option shown. M0047Save Select and confirm the option shown. Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. j Enter the (DISA) station number of the phone you are i or ( Confirm your entry.

Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26. and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31. Saving. M0202Entry complete M0047Save M0068Exit Select and confirm the option shown. 126 . Confirm. Select and confirm the option shown. displaying. Select and confirm the option shown. then follow the operating instructions. Select and confirm the option shown. Confirm. Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. j Enter the station number.Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118.

j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry. you can also control relays page 107 in other HiPath 3000 communications platforms.. j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay.4 Enter the relay.Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel). Confirm to use to control the relay. 127 . M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. M0261DISA intern Select and confirm the option shown. 1. i or ( Confirm your entry..

j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to control the relay. 128 . i or ( Confirm your entry. j Z Dial the entrance telephone number.Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel). Select and confirm the option shown. HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. M0008Open door Select and confirm the option shown. c Open the idle menu M0261DISA intern page 26. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms.

page 25. 129 . Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available). + or . + or . i Save.Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown. i Save.Keep pressing the key until the desired contrast is set. Adjust the display unit so that you can clearly read the screen. + or .Keep pressing the key until the desired contrast is set.Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. page 25. + or .Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Setting contrast The display has four contrast levels that you can set according to your light conditions.

Adjusting the receiving volume during a call You are conducting a call. + or .Raise or lower the volume. the desired volume is set.Raise or lower the volume.Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Keep pressing the key until i Save. page 25. desired tone is set.Press one of the keys shown in idle mode M0034Ring volume Confirm. page 25. Adjusting the ring tone + or . + or . + or . 130 . Adjusting the ring volume + or .Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown. Keep pressing the key until i Save. the desired volume is set.To adjust the ring tone: Keep pressing the keys until the i Save.

the setting you want appears on the screen. Press one of the keys shown in idle mode. other calls can be signaled acoustically in the team during a call. You will hear the attention ring. + or . Select and confirm the option shown.Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys. Hold down the key shown.Raise or lower the volume. + or M0250Attention Ring Vol.To set the room type: Keep pressing these keys until i Save. Press one of the keys shown in idle mode page 25. ) 131 . + or M0055Speakerphone mode + or . "T0344Normal room" and "T0345Noisy room". you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". the desired volume is set. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. Select and confirm the option shown. Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Keep pressing the key until i Save.

if nec. Select From the following setting[1] select and confirm the option shown in the context menu.Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. j Enter and confirm the user password. Audio Einstellungen Headset port Wired headset Select and confirm the option shown. Select and confirm the option shown. N Press the key Benutzer Confirm. Save & exit [1] The phone displays the current setting. • Wired headset • Wireless headset • Conference phone Select and confirm the option shown. 132 . z You can also configure this setting via the Web interface page 137.

z You can also configure this setting via the Web interface page 137. N Hold down he key. Required setting[[1]] ("Activated" or "Deactivated") in the context menu. you can delete characters with the return key and re-enter them when entering a number. 133 . Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. Select and confirm the option shown.Individual phone configuration Step by Step Local dialing If "local dialing" is activated. j Enter and confirm the user password. Select and confirm the option shown. if nec. The connection is only set up when you have confirmed "Dial". Select the "Local dialing" entry . Benutzer Confirm. [1] The phone displays the current setting.

134 .Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. page 31. Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm. Select and confirm the option shown.

N Open the Program/Service menu M0001Prog. S Press any key. Select and confirm the option shown. If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. M0068Exit Select and confirm the option shown. testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. 135 . N Open the Program/Service menu M0102Phone test page 31. Select and confirm the option shown. feature key page 31. The key assignment is displayed.Testing the phone Step by Step Testing the phone Phone functions.

Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration. lease? M0227Call wait. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup .directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial. In addition.off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 . some functions may not always be offered in the display as described in this document.term.trm.???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait. display texts may differ from those described in this document according to the system configuration.directed M0014Pickup .

Communication is via a secure HTTPS connection. You must log on with this password in future every time you want to open the Benutzerseiten. 137 . https://[Name of the phone] [Name of the phone] which was assigned by service personnel. You can ignore any certificate messages issued by the browser.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. contact your service personnel or refer to the administration manual. You will be prompted to configure a user password the first time you call up the web interface. Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface. Access to the Administratorseiten is protected by the admin password. Administratorseiten This area lets you configure settings for administering your phone and the network environment. For more information.

• "Logout": Log off the phone 138 . Click a menu entry to open the corresponding form. Make the desired changes. Click the corresponding button to save or discard your changes. Click the menu heading again to close the menu. 3. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values.User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. 2. 4.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

Possible reaction: Enter correct station number. Possible reaction: Try again later. Currently not possible Possible cause: Dialed a non-existent station number. Call this station again later. 140 . Possible reaction: Enter correct station number. Key memory is full Possible cause: The system currently has no free space for external station numbers. Called phone is unplugged. Possible reaction: Enter correct station number. Invalid station number Possible cause: Dialed your own station number. Not authorized Possible cause: Locked function selected. Possible reaction: Apply to service personnel for authorization for relevant function.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect.

Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. Possible reaction: Confirm "Clear LED support" to save the station number. The existing internal station number remains on the other layer without LED display. for example. Possible reaction: Confirm "Clear other layer" to save the station number/ function. Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes. external station number).Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. 141 .

Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. clean it with a diluted neutral cleaner containing surfactants. The use of scouring agents is also forbidden. Never use aggressive or alcohol-based cleansers on plastic parts. To correct any other problems First contact the relevant service personnel. If the service personnel are unable to correct the problem. oily or aggressive agents. Caring for your telephone • • • Never allow the telephone to come into contact with coloring. enter your PIN to unlock it page 90. • 142 . such as a dish detergent. If so. they must contact Customer Service. If the phone is locked. Never use a dry cloth. Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). If the telephone is very dirty. Always use a damp or antistatic cloth to clean the telephone. deactivate it page 87. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

• With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language.siemens-enterprise. 143 . You can use the tool online via the browser or you can download it for local use.com/index.Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone.

........................................... 59 Answering machine .............. 21 A Activating door opener ........................... 43 forwarding in a team . 30 Call volume ...... 43 in the event of telephone failure .............. 44 Charges for another telephone ........................ 63 Call waiting (camp-on) tone off ........... 45 MSN in CO ............ 69 transferring ...................................... 49 rejecting .................................................. fax ......................................................... 41 Connection options ....................................... 30 Call request ....... 60 Consultation .............................................................. 114 using DSS keys in a team ..................................................................................... 68 Calls in queue ........................................................................................... 20 Automatic camp-on preventing and allowing ........................ 96 Agents ................. 113 Call charge assignment ......................... 51 Advisory message ... 41 Calls recording ............................... 42.............................................................................. 33. 130 Call waiting ..... group ................................... 65 in a team with trunk keys .................. 60 Automatic line seizure ....... 71 C Call accepting ............................................................................................................................................................................................................................ 106 D Details.................................................................. 41 Control relays ................. 63 Automatic connection setup . 121 Announcement .... 83 Call forwarding ................................................................................................................................................................ directed ......................................................................................... 111 parking ........................ 64................................................... 71 accepting ................... 20 Audio keys .................... 15 Connection setup.................................................................................. 63 Callback .... 101 ..... 33 accepting from the answering machine . automatic .................. 40 144 retrieving from park ........ 46 Call log ........... 36 B Busy override ....... 51 forwarding ........................Index Index Numerics 5-way navigator .. 96 deleting .................... 91 CFNR .. 61 Associated service ..................... 63 Call waiting tone on/off .................... 83 for your telephone .................................................................................. 54 Calling a second party .................................... 97................ 63 Call waiting on/off .... 83 Checking the key assignment ...................................................................................... 61 Associated dialing/dialing aid ........ 131 Audio controls ... 115 holding .......................................................................... 102 Attention ring volume .............. 83 Call duration ................ 64 pickup................................ 62 allowing ... 63 preventing ... 88 Caller list........................ 33 distributing .................... 83 for your telephone ............................................................................................................... using ..... 52 Assigning a DID number .................. 120 answering ................................................................................................... 85 Call charges for another telephone ............. 114 accepting................................................ 121 Central telephone lock ................ 65 transfer after announcement ............................................................... 47 Caller ID suppression ................ 107 CSTA ...................................................................................................... 121 entrance phone ................................................................ 101 call pickup ... 135 Code dialing in ISDN ................. 52 accepting in a team ......................................................... 104 Conference ...............

.............................. 38 with speed dialing .................... 25 status bar ........................................................................................................................ 36 on-hook dialing ...................... 65 Hotline .......................... 51 External code .......................................................................... 60 Hotline delayed ......................................................................................... 50 on ............................................................................. 54 internal/external calls ........................................... 103 G General information ..................... 102 programming on a key ................. 25 Display view for HiPath 4000 environment .............................. 73 Function keys .......................................... 23 Keypad dialing ..................................................................................... 37 with DDS keys ....... 73 145 ..... 30 Internal directory ...................... 19 Keypad .................................... 52 programming . 36 F Fax details ................................................. 55 DISA ......................... 61 Dialing aid S0 bus ........... 118 I Icons . 50 off ........... 55 IP telephony ...................................................................... 49 HiPath 5000 opening a door .... 129 Display contrast .................................................................... 121 Do not disturb .............................................. 58 with the dialing aid .................................................................................... 36 using DDS keys .................... 101 using from the outside ................................................................................................... 123 E Entrance telephone ........................ 113 Directory.......... 101 Forwarding MSN in CO ...... 129 Display icons ........................................................................ 39 Direct inward system access (DISA) .......................................... 153 connection status ................................................................................................................. 25 status bar ................................... 74..... 153 connection status ............................... 25 Group call .............................................. 60 Display angle ... 28 messages .................. 11 Graphic display ........................................................ 55 from the LDAP database ................................ 46 multiple subscriber number (MSN) ................. 127 Hold ................................................................................ 17....... 118 H Handsfree answerback ....................................................................................................... 128 relays .......................... 3 Incoming calls ....... 103 Direct station select .......... 50 Headset .............................................................. 46 Free keys K Key modules .............. 25 Important information ............................................................................ 61 Dialing internal calls ............................................................................................ 104 Keys programming ................................... 60 Hunt group ...................................................................................... 36 Dialing numbers from the internal directory ............................................... 46 Forwarding MSN in CO ................................................................................................... 73 saving incomplete .......... 103 Discreet calling ........... 73 resetting ................................................................... 136 Distributing calls .................... 87 Door release .... internal ..........Index Dialing from the caller list ...................... 20 Functions activating/deactivating for another telephone ......... 28 messages .. 56 using redial ...............

........................................................... 98 Making trunk calls .......................... 36 Message answering ............................. 130 Ring transfer in an executive/secretary team ..................... 73 Project calls ...................... 117 Ring volume ..................................... 69 Receiving volume ........... 17 Operating instructions ...... 56 Leaving an advisory message . 109 Location of the telephone ..... 107 Reserve trunk ............................. 112 MULAP keys................................................. 22 Programming free keys ......... 108 Recall .............................. 101 Resetting services ..................................................... 109 Private line ....................... 36 Line utilization .............................. 94 receiving ................................................ 68 Redialing a number ........................................... 109 Procedure programming on keys ...................................................... 135 Phone settings ................................................. 92 Phone locking another ..................... 13 Multiple subscriber number (MSN) forwarding .................................................................................. 51 with a code ................ 95 deleting/displaying ........ 130 N Night answer ..................... account code ...................................... 92 for a telephone ....................... 54 Relays ................................ 36 Making mobile calls ....... 85 Project code.. 19 OpenStage Key Module 40 .................................................... 129 Pickup (call) ...................................... 109 Multi-line telephone ..... 96 LED trunk keys ................... 39 from the caller list ...................... 2 146 ............................................................ testing .... 52 OpenStage Busy Lamp Field 40 ........ 3 Locking all phones .................... 64 Personal identification number .......... 110 LED display direct station selection keys . 78 Outgoing calls ................................... 91 testing ........................................................................................................... 46 R Radio paging equipment (PSE) ................ 111 Primary line .................. 101 Ring tone ..................................Index L LAN telephony .............................................. 60 Resetting functions . 92 Placing a call on hold in the team ........................... 97 P Parking a call ................................................................................. 78 Program/Service menu ................................. 91 locking/unlocking centrally ................................... 49 Making external calls ... 116 Line seizure...................... 35 Opening a door ......... 31 Programmable sensor keys ......................................................... 120 PIN ................................................................................................................................................................................. 135 using another like your own ........................ 95 sending .......... 30 Overload ...................................................... 91 Locking/unlocking ............................. 94 MULAP conference release ........................................................................................... saving ... 130 Recording ................................. 33.............................. 90 PIN.. understanding 74......................................... 22 function keys ................ trunk keys ...... 123 LDAP telephone database .. 72 Number saving ............................................................. 85 M Making calls with a headset ............... 49......... 80 O Open listening .......................... automatic ..................................................................................................................................... 98 Phone functions.. 90 Loudspeaker ................................................ 113... 34 Operating steps programming on a key ............................... 22 LED messages.............................................................

............ 131 Special dial tone .. 93 Timed reminder............... data service .... 42................................... 142 Telephone test ........................................................................................................................... 129 Shared line ............................... 14 User support ................................... 89 Transfer (call) ........ 60 S Second layer ...................................................... 86 User interface .......................... 16 V Variable call forwarding ............................ 107 Set headset port ................................................................................................................................................... 94 Three-party conference ......................... 70 Trunk keys ........................................ 97 Web interface ............. 58 Suffix-dialing automatic ........ 37 Secondary line .. 86 Secure connection ...... 95 Text message deleting/displaying .............................. 37.............. 132 Settings .... 38 Second level ............................................................................................ 58 System-wide cancellation .. 12............. 109 Shift ............................................................................... 38 Single-line telephone ........ 56 Telephone maintenance .... 121 Unanswered calls .................................................... 12. 12... 58 saving station speed-dialing ............................ 135 147 .......................................... 67 System speed-dialing ................................................................Index Ringer cutoff ................. 34. 142 Trunk flash . 122 T Tel.................................................................................................................................... 112 Tone dialing ......... 3 Speakerphone mode ............................................................................................. 41 Timed reminder ................. 88 suppressing ..................................................................................................... 90 Telephone database LDAP .............. 87 Ringing group .... 86 W Waiting calls .................................................................................................... 105 Telephone locking ... 58 suffix-dialing ............ 58 system ............................... 95 receiving .................................................................................. 58 Station number assigning ................................................................................................ 13 Speaker call .......................... 90 locking/unlocking .................. 110 Trunk......... 37 Shift key ... 59 Speakerphone distance .............................................................................................................................................. 94 Toggle/Connect ............................................................................................................................................................ 86 Sensors .................................................................................. 87 Speed-dialing dialing .................... 98 Testing the telephone ................................................................ 89 Text answering .............................. 58 DTMF tone dialing ... 109 Secure Call ...................................... 69 Troubleshooting ........... 67 Trace call ........... 41 in the team ....................... 11 Using Ethernet switches ............ 120 Room monitor ......... 12..................................... 67 Tone dialing (DTMF dialing) .................................. 88 Station speed-dialing ......................................................... 16 Using network ports more efficiently ... 114 after announcement ..................... 43 Voice encryption ................................................................................. 94 sending ....................... answering ........................................... 30 Unsecured connection .... 101 U UCD ......... 137 Work time ........ 61 deactivating display ......................... reserving . 135 Temporary phone ..............

.. . .. . . If configured (contact your service personnel).. . . . using the key X X X X X X Code *55 *87 #87 *490 #490 . 148 bd . Interac. . . . . . . .Overview of functions and codes Overview of functions and codes The following table lists all available functions. via the Program/Service menu (select + confirm or enter a code). X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 . . off Associated serv. . as shown on the display.term. . or with function keys. bd . . . . . .. *405 *69 #69 *83 .off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg. . . .trm.on Call wait. functions can be activated interactively (select + confirm). Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait.. . . . on Advisory msg. .

. . . . . . ... . . . . . using the key X X X X Code *67 *62 *88 . . *85* #85# *68 #68 #68 *503 149 . . . . .. .. Interac.. . .. . . .Overview of functions and codes . . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . . . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X . .

. . . *9419 . . . .. . . . . . Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf. X X X *44 #44 *56 #56 . .. party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U. using the key X Code *3 . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X . . ..Overview of functions and codes . . . .) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . . *59 *60 *0 *0 X X 150 . . bd . . . . . Interac.. . .S.. . . . . . . ..

. . .. . .. . . . . . using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X . . .. feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel. . . . Interac.Overview of functions and codes ..S.. . . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. . . . .) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog.. . . . . . . *89 #89 *61 151 . . data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . . . . bd . . . .

. . . . using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 . .. Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup ..group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones . . .. . . . .directed Pickup . . . . . . Interac. *64 #64 *501 #501 *63 *943 152 . . bd .. . .Overview of functions and codes .. . . . .

Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e.g. consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .

com/open . brand. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. KG. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.Copyright © Siemens Enterprise Communications GmbH & Co. product and service names are trademarks or registered trademarks of their respective holders.siemens. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. Communication for the open minded Siemens Enterprise Communications www. Availability and technical specifications are subject to change without notice. KG Hofmannstr. All other company. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. OpenScape.