Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended use . . . . . . . . . . . . . . . . . . . . . Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 40 . .Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone quality and display legibility . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . Ports on the underside of the phone. . . . . . . . . . . . . . . . . OpenStage Busy Lamp Field 40 . . . . .11 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software update . . . . . . . . . . . . Mailbox . . . . . . . . . . . . . . . . . . . . . . . . 5-way navigator . . . Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 15 . . . . Caller list . . . . Telephony dialogs . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . Program/Service menu . . . . . Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line telephone. . . . . . . . . . . . Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Team functions . . . . . . . . . . . . . . . . . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . . Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 3 3 General information. . . . . . . . . . . . . . . . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . . . . . . . . . . . . . . . . . . . . . . . executive/secretary functions . . . . . . . . . . . . . . . . . . . . . . . . . . Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . Using variable call forwarding . . . . . . . . . . . . Open listening during a call . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . . . . . Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to the handset. . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rejecting calls . . . . . . . . . . . Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On-hook dialing . Switching to speakerphone mode. . Using call forwarding no reply (CFNR) . . . . . . . . . . . 33 Answering a call . . . . . . . . . . . . . . Dialing with DDS keys . . Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . . . . . . . . . . . . Transferring a call. . . . . . . . . . . . . . . . . . . Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding. . . . . . . Making calls. . . . . . . Dialing with DDS keys . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the handset . . . . Dialing with the headset connected . . . . . . . . . . . . . . . Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . 49 Using the speakerphone . . . . . . . . . . . 47 47 47 48 Enhanced phone functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Associated dialing/dialing aid . . . 60 Assigning a station number (not for U. . . . . . Viewing and deleting a stored callback . . . . . . . . . . 65 Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Dialing a number from the internal directory . . . . . . . . . .Contents Using callback . . . . . . Storing a callback . . . . . . . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . . . . . . . . . 53 En-bloc dialing . . . . . . . . . . . . 67 Recording a call . . . . . . . . 60 Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Dialing with speed-dial keys . . . .) . . . . . . . . . . . . . . 49 Accepting a specific call for your colleague . . . . . . . . . . 62 Using call waiting (second call) . . . . . . . . . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Holding external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Talking to your colleague with discreet calling. . 49 Accepting a call with the headset . . . . . . . . . . . . . . . . . 60 Automatic connection setup (hotline) . . . . 63 Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Transferring a call after a speaker call announcement in a group . . . . . 53 Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 69 6 . . . . . . . . . . . . . . . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . 63 Turning the call waiting tone on and off. . . . . . . . .

. . . . . . . . . . . . . . . . . . . . Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . 86 86 87 87 88 89 89 90 91 92 More functions/services . . . . . 73 74 78 80 81 82 Displaying and assigning call charges . . Trace call: identifying anonymous callers (not for U. . . . . . . 70 71 71 71 72 Programming sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting advisory messages . . . . . . . . . . . . . . 83 Displaying call charges for another telephone (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Dialing with call charge assignment . . . . . . Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring function keys . . . . . . . . . Using another telephone like your own for a call.Contents Sending a trunk flash . . . . . . . . . . . . . . . . . . . . Changing the label . . . . Activating/deactivating "Do not disturb". Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning ringer cutoff on and off. . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID suppression. . . . . . . . . . . . . . . . Busy override – joining a call in progress . . . . 83 Displaying call charges (not for U. . . . . Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . 85 Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting sensor key programming . . .S. . . . . . . . . . . . . . . Sending a message . . . . . 93 93 94 94 94 95 96 96 97 98 7 . . . . . . . . . Overview of functions . . . . . . . . . . . . . 93 Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring repdial keys . . . . . . . Programming a procedure key . . . . . . . . . . . . . . . . . . . . Using timed reminders . . . . . . . . . . . . . . . Saving your PIN . . . . . . . . . Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking another telephone to prevent unauthorized use . . Notes on voice encryption . . . .) . . . . . . . . . . . . . If you cannot reach a destination. . . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . .

. . . . . . . . . . .Contents Using a mobile phone number at a random phone . . . . . . . . . Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MULAP conference release. . . . . . . . . . . . . . . . Transferring a call in progress . . . . . .S. . . . . . . . . . . . . . . . 101 Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Logging on to the "guest telephone" . . . 105 Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . . . . . . . . 104 Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering calls with the trunk keys . . . 118 120 120 121 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Logging off the "guest telephone" . . . . . . Dialing with trunk keys. . . . . . . . . . . . . 100 Fax details and message on answering machine .118 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . Using DSS keys to answer calls . . . 108 Making calls in the team/executive/secretary configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . Placing a call on hold on a trunk key and retrieving the held call . . .109 Lines . . . . . . . . . . . . . . Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 . . . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making calls on multiple lines alternately . . . . . . . . . . . . . Accepting a call for another team member . . . . . Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . . . . Uniform Call Distribution (UCD). . . . . 107 Radio paging (not for U. . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . 135 Checking the key assignment . . . . . . . . . . . . . 141 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Phone functions. . . . . . . . . . . . . . . . . . . . . 140 Responding to error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . testing . . . . . . . . . . . . . . . . . . 140 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . 135 Differing display view in a HiPath 4000 environment . . . . . . . . . . . . . . . . . 123 Leaving hunt group/group call . . Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . Local dialing . . . . . . . . . . Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . Adjusting audio settings . Language for system functions . . . 136 Web interface (WBM). . . . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up "follow me" call forwarding. . Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 137 137 138 139 Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User menu . . . . . . . . . . . . . . . Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 124 125 126 127 128 Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Adjusting display settings . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the display to a comfortable reading angle . Administratorseiten . . . Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . Activating/deactivating the ringer. . . . . . . . . . . . . . . . Setting contrast . . . . . . . . . . 137 General . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Display icons. . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . . . . . . . . . . 142 Labeling keys. . . . . . . . . . . . . . . 142 Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Index. . . . . . . . . . . . . .153 10 . . . . . . . . . . . . .

The Quick Reference Guide contains quick and reliable explanations of frequently used functions. The respective features must therefore be individually defined in the terms of the contract. Service The Siemens service department can only help you if you experience problems or defects with the phone. Please contact your Siemens sales partner for information on how to upgrade. Should you have any questions regarding operation. providing clear step-by-step instructions for operating your OpenStage phone. It contains important information on the safe and proper operation of your OpenStage phone. Administrative tasks are dealt with in a separate manual. your specialist retailer or network administrator will gladly help you. which may not always be available in individual cases. please contact your network provider.General information General information About this manual This document contains general descriptions of the technical options. This user guide is designed to be simple and easy to understand. operating or programming an OpenStage phone. 11 . These instructions should be read and followed by every person installing. If a particular function on your phone is not available to you. please dial the service number for your country. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. Please contact your system support representative. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit. • Your communications platform does not feature this function. please read the section dealing with safety in detail. For queries regarding connection of the telephone. If you experience problems or defects with the phone. For your own protection. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. this may be due to one of the following reasons: • The function is not configured for you or your telephone.

Specific details concerning your communications platform can be obtained from your service technician. If "Secure Mode" is enabled on your phone (consult your service personnel). Please have this information ready when you contact our service department regarding faults or problems with the product. (50 cm). Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. 12 . Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86.xxxx) and later. software release 2 (V1 R2. the area in front of the telephone (front right) should be kept clear. Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa. supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1). Speakerphone quality and display legibility • • To ensure good speakerphone quality. This ensures you have a frontal view of the display while eliminating light reflexes. This allows you to use your OpenStage to perform tap-proof calls. and a connection is established to a phone that does not support voice encryption.General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. The optimum handsfree distance is 20 in. Any other use is regarded as unauthorized. Voice encryption Your OpenStage 40/40 G. the call is not encrypted and thus unsecured.

g. When using a multi-line phone to make and receive calls. hunt groups. Each line is assigned an individual phone number which you can use to make and receive calls.General information Multi-line telephone. and call distribution groups. Team functions To increase the efficiency of telephony. certain particulars must be taken into account page 111 ff. The executive-secretary configuration is a special case. This means that your service personnel can configure multiple lines on your phone. your service personnel can configure various Team functions such as pickup groups. executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". configured especially for executive/secretary use page 109 ff. "Ring Transfer" and "Accept call"). 13 . This is a multi-line telephone with special features (e. which is not the case with single-line phones. The programmable sensor keys function as line keys on multi-line phones page 110.

The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. 14 . You can use function keys when conducting a call to access frequently used functions (such as. The display permits intuitive operation of the phone page 25. Incoming calls are visually signaled via the call display. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22. allowing you to optimally configure the audio features on your telephone page 20. Audio keys are also available.Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. Disconnect) or to open the Program/Service menu and mailbox page 20. The 5-way navigator is a convenient navigation tool page 21. 5 6 7 8 The keypad can be used to enter phone numbers and text page 23.

. . . 6 40 G . 6 . . . . 15 . .Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . . 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 . . .

Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly. 16 . The telephone-PC connection option must first be activated on the telephone by service personnel. This means that you can connect a PC to the LAN directly via the phone.Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. OpenStage 40 G has a 1000 Mbps Ethernet switch.

Like keys on the phone. programmable keys. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G. 17 .Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. these keys can be programmed and used according to your needs page 22.

Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated. these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40. Like keys on the phone. programmable sensor keys. You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40. 18 .

that provides 90 illuminated. Write functions or names in the white fields on the label strips. Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips. Alternatively. 19 . You can find this including instructions at http://wiki. Lay the labeled strips on the key fields and place the transparent cover over them (rough side up).php/Key_Labelling_Tool . Like keys on the phone. The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone. You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G.siemensenterprise.com/index.Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel). you can use the Key Labeling Tool to conveniently create new label strips. programmable keys. these keys can be programmed and used according to your needs page 22.

20 . Audio keys Key Function when key is pressed page 49. r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29.Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. page 129. Redialing page 39. p Activate/deactivate microphone (also for speakerphone mode) . N Open Program/Service menu (with red LED key) page 31. o Activate/deactivate the headset page 40. page 34. page 43.Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. s End (disconnect) call . [1] If the LED key flashes on the phone. your phone was configured as a forwarding destination.

Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key.Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. page 26 21 . you can manage most of your phone’s functions. With this control. as well as its displays.

and extended key functionality must be active (contact your service personnel). Increase the number of programmable sensor keys by connecting a key module page 17. 22 . flashing sensor keys are identified by this icon. The status of a function is shown by the LED on the corresponding sensor key. The flashing interval represents different statuses. Touch the key to activate the programmed function or dial the stored number. Indicates the function sta. The Shift key page 73 must be configured for this.The line is busy. regardless of the flashing interval. There is a call on the line. The function is activated. In addition to functions and procedures. The line is free. You can define the labeling according to your requirements page 81. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. tus. Mirea. A label for the function is displayed to the left of the key. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. The programmable sensor keys on multi-line phones function as trunk keys page 110. Press the key to open a menu for programming it page 78. Ch K1998 Depending on how they are programmed. which are described in detail in the corresponding sections of the manual.Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys. R On [1] In this manual. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. You can assign functions and phone numbers to them on two levels.

press the numerical keys repeatedly. Example: To enter the letter "h". Text input page 24 Next letter in upper case. 0700 . Multi-function keys Function ) ( Turn phone lock on/off page 90. press the number 4 key on the keypad twice. Delete character.7288376). punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols.Getting to know your OpenStage phone Keypad In cases where text input is possible. To do this. 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case.g.PATTERN = 0700 . Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. [3] Delete character 23 . Long press (key held Turn ringtone on/off down) page 131. you can use the keypad to input text. e. Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x .

Select the functions using the keys d and b. Confirm your entry with i.Getting to know your OpenStage phone Text input The current label appears on the first line. Example: Changing the key label page 81. Delete it with the ( key before entering new characters. Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively. Enter the required characters via the keypad. press the key ( 24 .

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

scroll bar shows that more options are available. You have placed the call on hold (e. 28 . You are conducting a call via a secure connection. Call duration Current connection Options relevant to situation. Your call partner has placed the call on hold.g. Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active.Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. You are conducting a call via an unsecured connection. consultation hold). The call has been disconnected. Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49.

Example: Caller ID T0392Msg. Press the mailbox key O. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail).Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel). follow the instructions on the display. messages from services such as HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups. from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. the Mailbox key will also light up to alert you to any messages that have arrived.T1037 To play back your voicemail. 29 . In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25.

30 . only the most recent time stamp for this caller is updated and its number incremented. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Each call is assigned a time stamp. Multiple calls from the same caller do not automatically generate new entries in the caller list. Your telephone stores up to ten calls in chronological order. The caller list is automatically displayed page 54. You can also store external calls that you have answered in the caller list (contact your service personnel). the call attempt is stored in the caller list. time. Instead. Information is displayed regarding the caller and the time at which the call was placed. date Possible functions For a description of how to edit the caller list page 54. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log.Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call. The most recent entry not yet answered in the list is displayed first.

The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog. In idle mode. Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1. The menu structure comprises several levels. with corresponding codes. press ( or ) and the code for the function you want. 2. Press c and select a function from the idle menu page 26. 31 . use the d or b keys to select a function and confirm with the i key.Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. For an overview of the maximum functions available. feature key An arrow next to an entry indicates additional options for this entry. 3. see page 148. Press the menu key N.

You are additionally informed on the display that the control function is active. You can use your phone as normal during monitoring. you will see the flashing icon in the upper display line. If service personnel have activated a function on your phone.Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. During maintenance the handset. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance. which continuously transmits operating data to a server. microphone. the service personnel install a monitoring function. 32 . Monitoring function In order to detect malfunctioning of a phone for example. loudspeaker and headset are deactivated. However you will first be informed about the operation with a message on the display and prompted to allow monitoring.

calling party information (name. Your service personnel can adjust the ring cadence for external and internal calls for you. different ring cadences can be set for different internal callers. your telephone rings three times in rapid succession every four seconds (triple-tone sequence).Set the call volume. phone number) appears on the graphic display. The call is also visually signaled on the call display. If transmitted. ^ Lift the handset. Pay attention to the notes on voice encryption page 86. • When you receive an internal call. + or . you hear a short tone (beep) every six seconds. When you receive an external call. An incoming call will interrupt any ongoing telephone setting operations. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. If a call is waiting. When you receive a call from the entrance telephone. if nec. 33 . your telephone rings twice in rapid succession every four seconds (dual-tone sequence). Keep pressing the key until the desired volume is set. In other words. your telephone rings once every four seconds (single-tone sequence).Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. • • • Answering a call via the handset The phone is ringing. The caller appears on the screen.

if nec. 34 . + or . n \ Hold down the key and replace the handset. or Accepting a call via the headset Prerequisite: A headset is connected.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. The phone rings. Pay attention to the notes on voice encryption page 86. Keep pressing the key until the desired volume is set. n Press the key shown. s Press the key shown. 20 inches). The LED goes out.Set the call volume. The o key flashes. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. Then release the key. The speakerphone function is activated. + or Confirm. The phone is ringing. o Press the key shown. Make sure your headset port is set up properly page 132. • The speakerphone works bests at a low receiving volume. or M0066Answer if nec. Ending a call n Press the key shown. Set the call volume. The LED lights up. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. The caller appears on the screen.

Set the call volume. Proceed with your call. n Press the key shown. Keep pressing the key until the desired volume is set. 35 . [ Proceed with your call. + or . Activating n Press the key shown.S.Basic functions Step by Step if nec.Set the call volume. The LED lights up. The LED goes out. Let the other party know that you have turned on the speaker. Keep pressing the key until the desired volume is set. Open listening during a call You can let other people in the room join in on the call. mode If the country setting is set to U. Deactivating n Press the key shown. n The LED key goes out. you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode. if nec. ] Replace the handset. + or .S. Prerequisite: You are conducting a call via the handset. Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. ^ Lift the handset. U. (ask the service personnel).

j Internal calls: Enter the station number. The called party does not answer or is busy \ Replace the handset. External calls: Enter the external code and the station number. To call an external party. The LED goes out. Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. The called party does not answer or is busy n Press the key shown. 36 . On-hook dialing j Internal calls: Enter the station number. contact your service personnel). Pay attention to the notes on voice encryption page 86.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. The other party answers with speaker ^ Lift the handset. Pay attention to the notes on voice encryption page 86. or On-hook dialing: Speakerphone mode. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active. External calls: Enter the external code and the station number.

Prerequisite: The headset is connected.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. Pay attention to the notes on voice encryption page 86 . Pay attention to the notes on voice encryption page 86. You can press the DDS key during a call and automatically initiate a callback page 41. n Press the key shown. ^ Lift the handset. Make sure your headset port is set up properly page 132. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. The connection is established as soon as your input is complete. or If the number is saved on the second layer. press the shift key first. o The headset key lights up. 37 . External calls: Enter the external code and the station number. S Press the key with a saved number.

S Press the key with a saved number. Pay attention to the notes on voice encryption page 86. press the shift key first. 38 . If the number is saved on the second layer. You can press the DDS key during a call and automatically initiate a callback page 41.Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80.

Displaying and dialing saved station numbers .Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. Pay attention to the notes on voice encryption page 86. Press the key once to dial the last number dialed. Select and confirm the option shown. or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. account codes entered are also saved page 85. Press the key twice to dial the next to the last number dialed. On a multi-line phone. Press the key three times to dial the third-to-the-last number dialed. 39 . You can redial them simply by pressing a key. the last number dialed on the primary line is always saved. If this feature is configured (contact your service personnel).

Prerequisite: A connection is set up. The call is then signaled at another definable telephone (contact your service personnel). You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call. in the case of recalls).g. The phone is ringing. The caller appears on the screen. 40 . p Press the key shown. The LED lights up. or p Press the lit key. or M0266Reject call Select and confirm the option shown. The message "T0311currently not possible" is displayed (e. or s Press the key shown.Basic functions Step by Step Ending a call \ Replace the handset. your telephone will continue to ring. s Press the key shown. Rejecting calls You can reject calls which you do not wish to take. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office. you can temporarily switch off the handset microphone or the handsfree microphone. If a call cannot be rejected. The LED goes out. the microphone is activated. page 50).

the entire conference is unsecured. more information about unsecured connections is available here page 86. j Call the second party. Initiating a three-party conference M0028Conference Select and confirm the option shown. Pay attention to the notes on voice encryption page 86. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown. M0023Consultation Confirm. Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown. Pay attention to the notes on voice encryption page 86. For more information on conferences. see page 66. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. The first party is placed on hold. 41 .Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. If necessary. If voice encryption is not active or not available on a conference party’s phone.

[ Announce the call. you can transfer the call that colleague. or M0022Transfer Select and confirm the option shown[1]. M0023Consultation Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 42 . if necessary. \ Replace the handset.Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours. j Enter the number of the party to which you want to transfer the call.

Destinations: fax = 870. M0047Save Confirm. j Enter the destination number. or M0020Forwarding off Select and confirm the option shown. If DID DTMF is active (contact your service personnel). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown.) When call forwarding is active. you can also forward calls to this destination. select and confirm the option shown select and confirm the option shown. (External destinations require special configuration in the system. DID = 871. Select and confirm the option shown. The call forwarding key flashes if you are a call forwarding destination page 20. 43 .Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). a special dial tone sounds when you lift the handset. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26. Deactivating call forwarding r Press the key shown. fax DID = 872.

Select and confirm the option shown. "T1078CFNR to:" appears briefly on the display. if nec. If CFNR is activated. Confirm. Confirm. when you hang up. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31. Confirm the option shown to deactivate and delete the forwarding destination.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. If a phone number is already entered: Confirm. Select and confirm to deactivate but not delete the forwarding destination. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31. j Enter the destination number. Select and confirm the option shown. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. 44 .

If a phone number is already entered: M0051Change Confirm. Confirm the option shown to deactivate and delete the forwarding destination. you can define an internal or external call forwarding destination that activates in the event of telephone failure.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. page 31. M0047Save? Confirm. page 31. Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. j Enter the destination number. if nec. Select and confirm the option shown. Select and confirm to deactivate but not delete the forwarding destination. Select and confirm the option shown. 45 .

For example. Select and confirm the option shown. N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown.Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. page 31. j Enter your DID number. you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network.S. M0047Save Confirm. Confirm the displayed call forwarding type. you can forward your phone line to your home phone after business hours. j Enter your DID number. j Enter the destination number (without the external code). Confirm select and confirm the option shown select and confirm the option shown.) If this function has been configured (contact your service personnel). 46 .

. ^ Lift the handset. Z Your telephone rings. Accepting a callback Prerequisite: You have saved a callback.Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. When configured (contact your service personnel). You receive a callback • When the other party is no longer busy. or M0066Answer Select and confirm the option shown. This also applies for external calls via ISDN exchanges. or n Press the key shown. M0029Callback Confirm. You hear a ring tone. • When the user who did not answer has conducted another call. "T0322Callback: . Pay attention to the notes on voice encryption page 86.. 47 . The LED lights up." appears on the display. This feature saves you from having to make repeated attempts to reach the user. all callback requests are automatically deleted over night. Storing a callback Prerequisite: You have reached a busy line or no one answers.

Ending retrieval Select and confirm the option shown.Basic functions Step by Step Viewing and deleting a stored callback if nec. N Press the key shown. n Press the key shown. R Press the programmed sensor key "K1912Callback". or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26. The LED goes out. or [1] "Differing display view in a HiPath 4000 environment" page 136 48 . The LED goes out. Select and confirm to display additional entries. Deleting a displayed entry Confirm. Select and confirm the option shown[1].

if nec. The LED goes out. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . Make sure your headset port is set up properly page 132.Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received. Press the key shown. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . The called party appears on the display. Select and confirm the option shown[1]. s Press the key shown. Pay attention to the notes on voice encryption page 86. or M0066Answer Confirm. M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed. page 31. Confirm. o Press the key shown. enter it directly. The LED lights up.directed You hear another telephone ring. Prerequisite: The headset is connected. Select and confirm the option shown. j If you know the number of the telephone that is ringing.

Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. You can conduct the call with the handset or in speakerphone mode. ^ Lift the handset and answer the call. Accepting a call in a team page 120. You hear a tone before the announcement. Pay attention to the notes on voice encryption page 86. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. If handsfree answerback is disabled (default setting). If handsfree answerback is enabled (see below). Placing a speaker call to a colleague page 59. You can answer immediately in speakerphone mode. you do not need to switch on the microphone you can answer directly. or M0006Mute off or Press the "OK" key to confirm your selection and answer the call. Select and confirm the option shown select and confirm the option shown. The other party’s name or station number appears on the screen.Enhanced phone functions Step by Step or T Press the flashing key. follow the procedure described above. p Press the key and answer the call. 50 .

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 .Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. Select and confirm the option shown. you can activate the door opener. Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. You are connected to the entrance telephone immediately. or ^ Lift the handset after more than thirty seconds. If you have the proper authorization (contact your service personnel). you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. j Dial the entrance telephone number. ^ Lift the handset within thirty seconds. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31. j Dial the entrance telephone number. Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. Select and confirm the option shown. enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed).

Select and confirm the option shown. enter the five-digit code (using the keypad or a DTMF transmitter). Press the key shown. Select and confirm the option shown. Select and confirm the option shown. Default code = "00000". j Enter the five-digit code.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. Select and confirm the option shown. or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring. a doorbell call signal may or may not be forwarded. N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31. j Dial the entrance telephone number. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. Select and confirm the option shown. Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code. 52 . R The LED lights up. Depending on how the door opener has been programmed. Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73. you can accept the call from the answering machine.

j Internal calls: Enter the station number. 53 . You can pick up the handset before or after dialing. The connection is set up. You can use speakerphone mode. Wählen Confirm. n The speaker key lights up. Pay attention to the notes on voice encryption page 86. the connection to the entered number is only set up when you have confirmed "Dial". The party you are calling answers via loudspeaker. if nec.Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated. External calls: Enter the external code and the station number. h Delete existing characters.

as well as a sample display entry are provided on page 30. An advisory tone marks the end of the list.Enhanced phone functions Step by Step Using the caller list Detailed information. M0079Call Confirm. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. c Press to view detailed information. Confirm[1]. c M0128Caller list 3x: Dalai Lama g bd To view other calls. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone. The LED goes out. N Press the key shown. [1] "Differing display view in a HiPath 4000 environment" page 136 54 . Open the idle menu page 26. Pay attention to the notes on voice encryption page 86. The LED goes out. confirm each subsequent display. Ending retrieval S0591Previous menu or or Select and confirm the option shown. M0067Next Select and confirm the option shown for a detailed view of further entries. see the example on page 30. n Press the key shown. The most recent entry is displayed on the screen. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed.

The first entry is displayed on the screen. c Open the idle menu M0080Directory M18561=internal Confirm. Contact your service personnel to find out if one was configured for your system.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list. M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Pay attention to the notes on voice encryption page 86. or just the first few letters. Prerequisite: Names have been assigned to the station numbers stored in the system. 55 . using the alphanumeric keypad page 23. The LED lights up.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call. If several directories have been configured: Confirm. if nec. ^ Lift the handset. Select and confirm the option shown. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown. or + or . n Press the key shown. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find. or page 26.

if nec. the results of the search may be incomplete if too few characters are entered page 57. If several directories have been configured: Select and confirm the option shown. if nec. "mei" for "Meier". you can also search for surname and first name.Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel).g. M1858Search Confirm. In large databases. "mei p" for "Meier Peter". This may take a few seconds. 16 characters). If configured (ask your service personnel). You can enter incomplete names. c Open the idle menu M0080Directory M18572=LDAP Confirm. 56 . To separate surname and first name by a space. You can enter an incomplete name. you can search for directory data in the LDAP database and dial the number of any subscriber you find there. The name is searched for. The LED lights up.g. ^ Lift the handset. enter "0". or j Enter the name you wish to search for using the keypad page 23 (max. if nec. e. n Press the key shown. M0233Delete Character Select and confirm each letter to be deleted. or page 26. Prerequisite: The LDAP search feature has been configured in the system. e. The last letter entered is deleted.

Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found. see above. or change the search string (e. If no name is found If your search does not yield any name corresponding to your query. only an incomplete list of results can be displayed. M1860Show matches Confirm. For further procedure. or Narrow the search down. M1859Modify search Select and confirm. in order to change the search string. Confirm. it is displayed. + or . select any of the names. If several names are found (max. In this case it is advisable to narrow down the search so that all corresponding names can be displayed. by deleting characters. to view the incomplete list. For further procedure. see above. If too many names are found If more than the maximum of 50 names are found corresponding to your query.g. you can extend the range of the search. M1859Modify search Select and confirm the option shown. narrow the search by entering more characters). Select and confirm the option shown.g. 50). For further procedure. You can view these results.Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. select and confirm the option shown 57 . see above. e. the first name is displayed. Pay attention to the notes on voice encryption page 86.

N Open the Program/Service menu M0070Use speed dialing page 31. Confirm.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). you can suffix-dial additional digits (for example. j Enter a three-digit speed-dial number. j Press the required speed-dial key. "0" for the exchange) if no entries are made within 4 or 5 seconds. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58. ) Press the key shown. Select and confirm the option shown[1]. N Open the Program/Service menu H1875Destinations g page 31. Suffix-dialing j If necessary. Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. Pay attention to the notes on voice encryption page 86. If this feature is configured. N Open the Program/Service menu M0070Use speed dialing page 31. the user’s extension) at the end of the saved station number. Pay attention to the notes on voice encryption page 86. if nec. a suffix is automatically dialed (for example. [1] "Differing display view in a HiPath 4000 environment" page 136 58 . Select and confirm the option shown[1].

Select and confirm the option shown. j Enter the station number. If the key is already in use. Select and confirm the option shown.Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. [1] "Differing display view in a HiPath 4000 environment" page 136 59 . j Press the required speed-dial key. M0051Change j First enter the external code and then the external station number. Select and confirm the option shown. Select and confirm the option shown[1]. or to an internal user with a system telephone without any action on their part. This deletes all entered digits. Confirm. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Confirm. the programmed phone number appears on the screen. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. ) Press the key shown. Confirm. Responding to a speaker call page 50. Select and confirm the option shown.

Your service personnel can protect your telephone against discreet calling. the connection is either set up immediately or only after a preset period of time (hotline after a timeout). ^ Lift the handset. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). the system automatically sets up a connection to a preset internal or external destination. you can reserve an occupied trunk for yourself. You will hear the dial tone. )945 Enter the code.Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). you receive a call and a note on the display. When the line is free. Automatic connection setup (hotline) If this function is configured (contact your service personnel). Depending on the setting. Prerequisite: "T0410Currently busy" appears on the display. you can join an ongoing call conducted by an internal user at a system telephone with display. 60 . j Enter your internal station number. M0184Reserve trunk Confirm. Lift the handset. ^ j Enter the external phone number. Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". Reserving a trunk If configured (ask your service personnel). ^ Lift the handset.

[1] "Differing display view in a HiPath 4000 environment" page 136 61 . j Dial the external number. you can selectively assign a specific number (DID number) to your telephone before making an external call.Enhanced phone functions Step by Step Assigning a station number (not for U. you can use a dialing aid to dial numbers and set up calls for your telephone. select a destination and start dialing. On the PC. Lift the handset when the other party answers. The assigned number then appears on the called party’s display.) If this function has been configured (contact your service personnel). page 31. You can also use your system telephone as a dialing aid for other telephones. Select and confirm the option shown. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31. j Enter the number you wish to dial. Associated dialing/dialing aid If this function has been configured (contact your service personnel). Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on. "Lift the handset" appears on the PC screen.S. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. select a destination and start dialing. N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. Dialing aid at the a/b (T/R) port: On the PC. j Enter the internal station number ("T0380Dial for:"). j Enter the DID number you wish to use. ^ Lift the handset.

\ Replace the handset. you can either end the first call or place it on hold and resume the call later on. You can ignore or accept the second call. 62 . ^ Lift the handset. ^ Answer the second call. Lift the handset. "T0277Recall" appears on the display. Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. Ending the second call and resuming the first one: M0032Quit and return or Confirm. Pay attention to the notes on voice encryption page 86. Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. Your telephone rings.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. When you accept the waiting call. You can block the second call or the signal tone ( page 63). You are reconnected with the first party. A signal alerts you to the waiting call. You are immediately connected to the second caller. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). The first party is placed on hold. \ Replace the handset.

Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls. M0131Save number Confirm.trm. N Open the Program/Service menu M0227Call wait. A one-time special dial tone then alerts you to the waiting call.on page 31. select and confirm the option shown. Prerequisite: You are on a call or an external station is being called. Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). Select and confirm the option shown. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26.off or M0226Call wait. Select and confirm the option shown.term. [1] "Differing display view in a HiPath 4000 environment" page 136 63 . Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. Select and confirm the option shown[1]. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call.

N Open the Program/Service menu M2050Calls g M0004Park a call page 31. [1] "Differing display view in a HiPath 4000 environment" page 136 64 .9) and make a note of it. 9 Enter the number of the park slot (0 . 0 . If a parked call is not picked up. Prerequisite: You are conducting a call. either internal. external. you cannot retrieve the call.Enhanced phone functions Step by Step Parking a call You can park up to ten calls.. 0 . Select and confirm the option shown. If the park slot number you entered is not displayed.. Select and confirm the option shown. enter another one. Select and confirm the option shown. 9 Enter the park slot number you noted earlier. Retrieving a parked call Prerequisite: One or more calls have been parked. If the park slot number you enter is not in use. or both. it is already in use. after a specific period of time the call is returned to the telephone from where it was parked (recall). Parked calls can be displayed on and picked up from another telephone... Select and confirm the option shown[1]. This feature is useful if you want to continue a call at another phone. N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31. The phone is idle.

\ or s Replace the handset or press the key shown. this may be necessary so other members can also pick up the call on hold. T0940Held on line: 801 The message of the relevant trunk appears (e. press j Enter the noted trunk number. 801) and note the trunk number. The phone is idle. N Open the Program/Service menu M0166Retrieve line or page 31. the LED of the assigned trunk key flashes slowly. 65 . S Press the "K1920Hold" key.g. Accepting call on hold Prerequisite: One or more calls are on hold. S If the "K1921Retrieve" key is available it. if nec. Select and confirm the option shown. or T If there is a "K1935Line:" key available for the relevant trunk.Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. Press the key shown. page 73. If available. Depending on the configuration. you can put external calls on hold. it flashes slowly. Then all other stations can accept the call on the assigned trunk.

M0028Conference Select and confirm the option shown. If necessary. 66 . M0025Start conference Select and confirm the option shown. M0028Conference Select and confirm the option shown. the conference remains unsecured. j Call the new party. If voice encryption is not active or not available on a conference party’s phone. You can only add parties to or remove them from a conference if you initiated the conference. the entire conference is unsecured. Announce the conference.Enhanced phone functions Step by Step Conducting a conference In a conference call. Confirm. If the second party does not answer M0021Return to held call Confirm. j Call the first party. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm. more information about unsecured connections is available here: page 86. These may be internal or external users. 23189 Coco g M0198Remove party Select and confirm the party you want. If a participant that was connected to the conference via an unencrypted line leaves. Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. A tone sounds every 30 seconds to indicate that a conference is in progress. Confirm. you can talk to as many as four other parties at the same time. j Call the second party. Announce the conference.

or M0183End conference \ Replace the handset. M0156Leave conference or \ Replace the handset. N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 67 . Ending the call also deactivates DTMF suffix dialing. Open the Program/Service menu page 31. if this feature is configured (contact your service personnel).Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. Ending a conference M0028Conference g Confirm. Select and confirm the option shown[1]. Select and confirm the option shown. ) and ( to transmit DTMF signals. Select and confirm the option shown. party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. M0235Drop last conf. Removing the ISDN central office party from the conference M0028Conference g Confirm. if this feature is configured (contact your service personnel). Select and confirm the option shown.

Prerequisite: You are on a call. you can record an active call. Stopping recording R Press the "K1040Recording" key which lights up. every 15 seconds. S Press the "K1040Recording" key. you hear an acoustic signal approx. During recording. You and the other party hear an announcement that recording has started and as long as recording is still running. it is not possible to add further call parties. 68 . The LED lights up. the "K1040Recording" key is configured page 73. The LED goes out. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide).Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details).

Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). you can use a speaker call (announcement. the call from the first part returns to you (recall). When a member of the group accepts the call page 50. you can transfer the waiting party. M0023Consultation Confirm. \ Replace the handset. If the connection between the two other parties is not established within 45 seconds. page 118) to announce a call in progress to a group of users page 59. you are connected to this party. M0003Speaker call Select and confirm the option shown. c Press the key shown. j Enter the group’s station number. or M0022Transfer Select and confirm the option shown[1]. The other party is placed on hold. Prerequisite: You are conducting a call. After a member of the group has accepted the call request. [ Announce the call. [1] "Differing display view in a HiPath 4000 environment" page 136 69 .

Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 70 . Select and confirm the option shown[1]. Prerequisite: You have set up an external connection. N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31.Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"). you must send a signal to the trunks before dialing the service code or telephone number. j Enter the service code and/or telephone number.

T0326Camp-on Wait (approx. It is important that you reach the called party. The called party and person to whom this party is talking hear an alerting tone every two seconds. Prerequisite: You have dialed an internal number and hear a busy signal. you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. 71 . The called party can then respond page 62. Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). If this feature is configured (contact your service personnel). 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone. You can now start talking. the following appears on the screen: "T0294Override: (Number or name)". It is important that you reach the called party.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. The called party can prevent automatic call waiting page 63. M0052Override Select and confirm the option shown. If the called party has a system telephone with display.

Deactivating M0013Night answer off Select and confirm the option shown.Enhanced phone functions Step by Step Using night answer When night answer mode is active. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. The automatic night answer service activates at specific times for your telephone depending on how it is programmed. j Enter the destination number ( temporary night answer service). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). 72 . for example during a lunch break or after office hours. Press the "OK" dialog key to confirm ( standard night answer service). You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). all external calls are immediately forwarded to a specific internal telephone (night station). Service personnel can also configure an "automatic night answer service". M0047Save Confirm.

M0001Assign telephony funcor Confirm. Configuring function keys See also page 22. M0068Exit or M0038Another key Select and confirm the option shown. M0037Change key M0096More features g M0242Shift Key if nec. Example: Programming the Shift key S Hold down the key shown. Select and confirm the option shown. S Press the key shown.g. M0045Save incomplete Select and confirm the option shown. further inputs are required. see the overview page 74. Confirm. N Open the Program/Service menu M0001Prog. A list of all available functions is displayed. Confirm. The LED displays show the status of the function page 22 and page 74. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. 73 . Select and confirm the option shown.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions. This means that when later initiating the function by pressing the button. Some functions (e. feature key page 31. Confirm. The label appears automatically and cannot be altered. with "M0039Call forwarding") cannot be saved completely.

contact your service personnel. M0225Call wait. M0106Forwarding . Active call via the corresponding trunk. Party is on a call or has activated DND. M0245MULAP Key. R You have an entry for callback. M0224General call key. M0085Do not disturb. M0063Call key. S R T M0065Repdial key (Internal). If a function is missing. M0242Shift Key. M1041Recording. M0194Work on/off). Flashing slowly . M0174Temporary MSN: No call via corresponding trunk. M0071Advisory message. please accept. Flashing quickly . M0041Night answer. M0246Ring Transfer. M0062Trunk key. S R 74 . M0249Forward Line.trunk. M0110Ringing group on. M0081Direct station select: Party not on a call. M0203UCD (M0195Available on/off. Saved function LED messages M0039Call forwarding. M0088HF answerback on/off. M0161Door opener on/off. M0153Caller ID suppression. M0144Join/leave group.. M0150Ringer cutoff.term. M0043Telephone lock. M0196Night answer on/off. M0154Waiting tone off.Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration. Saved function is activated.another party is being called and has not yet answered. M1845MULAP Privacy Release: Saved function is not activated.I’m being called. M0040Callback: S R S You have no entry for callback. M0101Control Relay (only for HiPath 3000).

a call is placed on hold on the relevant trunk. Flashing slowly .call on the relevant trunk.Programming sensor keys Step by Step T Flashing quickly . call pickup is possible by pressing the sensor key. 75 .

callers waiting (certain number is exceeded). M0076Send message. M0061Account code. M0002Speed dialM0042. M18572=LDAP). M0142Trace call. M0052Override. M0210Timed reminder. M0108Recall-key. M0091Room monitor. M0214Answer page. M0080Directory (M18561=internal.callers waiting (certain number is reached). M1327Data I/O Service: S No connection to an application. M0167Hold key. M0031DTMF dialing.Programming sensor keys Step by Step S At least one trunk is free. M0014Pickup . The following functions programmed on keys do not have a LED function: M0065Repdial key (external).directed. 76 . M0166Retrieve line. M0028Conference. connection to an application is temporarily interrupted. M0162Fax details: T Flashing quickly . M0017View number of calls: chine. M0015Pickup . T Flashing slowly. M0222Consult internal. M0039Call forwarding. R All lines in this trunk group are occupied. M0262Procedure key.your line is a call forwarding destination. M0186Lock all phones. T Flashing slowly . R Active connection to an application. M0244Temporary Phone. M0004Park a call. M0003Speaker call. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine. M0187Release trunk. M0011Show call charges. M0008Open door. M0184Reserve trunk. M0018Call waiting. M0213Page. S No waiting callers. M0228Clear. M0249Forward Line: check. Flashing quickly .group. M0024Toggle/ Connect. S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

S Press the key shown. j Enter the station number. Confirm. Select and confirm the option shown. Select and confirm the option shown.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. To program the second level.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. See also page 22. N Open the Program/Service menu M0001Prog. Confirm. You can also save a number during a call. M0001Assign telephony funcor Confirm. The LED function is not available for internal station numbers on the second level. 80 . This deletes all entered digits. You dial the saved number by pressing the key page 38. S Hold down the key shown. M1895+=Next layer H1875Destinations M0065Repdial key g Confirm. M0037Change key if nec. you must program a "Shift" key page 73. Select and confirm the option shown. If you make a mistake: a Press. feature key page 31. Confirm.

Select and confirm the option shown. +if nec. Changing the label Confirm. feature key page 31. Select and confirm to reset to the default label. Adapt the contrast of the key label to your surroundings page 129. M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made. Confirm.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. S Press the required key. Select and confirm the option shown. You cannot change the labels on function keys. 12 characters) page 24. j Enter text via the keypad (max. S Hold down the key shown. 81 . Confirm. Confirm to apply the changes. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog.

Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. M0046Clear key Select and confirm the option shown. 82 .

call charges are displayed during or after a call. If you want to display call charges as they occur during a chargeable call. Select and confirm the option shown.S. For all calls and for the last call Connection charges for the last chargeable call made are displayed first. N Open the Program/Service menu M0096More features g M0011Show call charges page 31. call charges are assigned to the destination of the call transfer operation. The message "T1721Free of Charge" appears on the screen either before or during the call. [1] "Differing display view in a HiPath 4000 environment" page 136 83 . After five seconds. Depending on the network operator.) For the current call Call charges are shown by default on the display when a call ends. If the cost indication facility has not been installed. If a call is forwarded. the accumulated connection charge (total) is displayed. your service personnel must request this option from the network operator. free external calls are also displayed. Select and confirm the option shown[1].Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. Call charge display must be requested from the network operator and configured by the relevant service personnel. the display will show the dialed number and/or the length of the telephone call. Depending on the setting.

Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73. S Press the "K1941Call Charges" key. M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. select and confirm the option shown select and confirm the option shown Press to display further chargeable calls. Chargeable calls are displayed.) If configured (contact your service personnel). you can also display and print out information on chargeable calls for other phones (such as a pay phone). Select and confirm the option shown 84 .S.

or M0064#=Save Confirm. You can also enter the account code during a call. j Enter the account code. ( Press this key. Select and confirm the option shown. j Enter the external phone number. if nec. depending on configuration. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . contact your service personnel. N Open the Program/Service menu M2050Calls g M0061Account code page 31. May be necessary. Select and confirm the option shown[1]. Prerequisite: Your service personnel have defined account codes for you.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects.

Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. and/or T2060Call not encrypted Display. Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID. Z Warning tone. Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID. Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. accept a consultation call or are connected to a conference and the connection to a station is unencrypted. You will then receive a warning tone and/or a message on the display when you accept a call. 86 .

c Open the idle menu M0087DND off Confirm. Calls are only identified by one ring signal. Select and confirm the option shown. c Open the idle menu M0148Ringer cutoff off Confirm. external callers are connected to another phone. page 26. Activating/deactivating "Do not disturb" If you do not wish to take calls. you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. you can activate do not disturb. you can activate the ringer cutoff function. [1] "Differing display view in a HiPath 4000 environment" page 136 87 . which you can specify (contact your service personnel). Internal callers hear the busy tone. Activating c Open the idle menu M0086DND on Activating page 26.Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. and a key which has been programmed to flash (such as a trunk key). When you lift the handset. Authorized internal callers automatically override the DND feature after five seconds. Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. Select and confirm the option shown[1]. an indication on the display. page 26.

Select and confirm the option shown. c Open the idle menu M0152Restore caller ID page 26. 88 . Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. Select and confirm the option shown. Your service personnel can activate/deactivate caller ID suppression for all phones.Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. [1] "Differing display view in a HiPath 4000 environment" page 136 92 . The default code is "00000". j Re-enter the new PIN. You can save this code. Select and confirm the option shown. use "00000" the first time. j Enter the current five-digit PIN. contact your service personnel to have the default code restored. j Enter the new PIN. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31. If you forget your code. If you have not yet set a PIN. Confirm[1].

possibly 2 or 7 If the selected language is "S1308US English" page 135. You must save the required call times. 93 . M0211One time only or M0212Daily M0047Save Select and confirm the option shown. Confirm. Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31.05 (= 9. Deleting and checking a saved appointment Confirm.30 pm).More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94.30 (= 2. N Press the key shown. you can enter the code 2 for "am" or 7 for "pm" (default = "am"). You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. Select and confirm the option shown.05 am) or 1430 for 14. Confirm. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. j Enter a 4-digit time such as 0905 for 9. Select and confirm the option shown.

Creating and sending a message c Open the idle menu M0076Send message page 26. j Enter message (up to 24 characters) M0109Send Confirm. The phone is ringing. j Enter the internal station number of the recipient or I00000=Please callback or group. Select and confirm the option shown.. If you do not answer the timed reminder. Select and confirm the option shown. or M0119Enter message text The code is shown on your display with the corresponding message. Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. 0 . T1206Reminder at 1200 page 93. or ^ \ Lift the handset and replace it again. 9 Enter the code directly. The appointment time is displayed.More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives. n Press key twice. it is repeated five times and then deleted. Sending a message You can send short text messages to individual stations or groups of stations with system telephones.. pulse or tone dialing telephones. 94 . page 23. Select predefined text (can be changed by service personnel) and confirm.

Press the key shown. O The LED lights up. Calling the sender M0084Call sender Select and confirm the option shown. Viewing the transmission time M0075Time/date sent Confirm. The sender’s caller ID appears in the first line on the display. M0074Message sent Confirm. The text message is displayed. Viewing and editing incoming messages Pay attention to the notes on page 29. The text message appears on the display. page 26. see the example on page 29. The message is deleted. 95 . Select and confirm the option shown. c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm. Deleting messages M0049Delete Select and confirm the option shown. Select and confirm the option shown.More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message.

Deleting advisory messages c Open the idle menu M0073Advisory msg. 96 . 9 Enter the code directly. or M0119Enter message text Select and confirm the option shown. Select predefined text (can be changed by service personnel) and confirm. R When the "M0071Advisory message" is available page 73. j Enter message (up to 24 characters) M0047Save Confirm. When you receive a call. on A00000=Will return at: or page 26. the message appears on the caller’s display.More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. c Open the idle menu M0072Advisory msg. off or Confirm. page 23. page 26. the LED lights up. Predefined messages with a colon can be completed by entering a digit. 0 . The code is shown on your display with the corresponding message. Press the key shown... Select and confirm the option shown.

• LED is flashing quickly: The limit has been exceeded (overload). • LED is flashing slowly: The set limit has been reached. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload). the LED on the key lights up. 97 .More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73. • LED off: There are no waiting calls. Contact your service personnel to find out the waiting call limit. R Press the "K1940 Calls in Q" key.

page 92. Select and confirm the option shown.More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. j Enter the number of the other user. This state is canceled as soon as the call is ended. [1] "Differing display view in a HiPath 4000 environment" page 136 98 . he or she is prompted to do so on his or her phone. j Enter the other user’s lock code if nec. Select and confirm the option shown[1]. N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31. T1693Change PIN If the other user has not set a PIN. j Dial the external number.

Prerequisite: You received a mobile phone number and. preceded by the mobility icon. The request "Code for IP number nnn (e.g. in the last line on the left when you are correctly logged on page 25. j Enter your password. S or if a key is not configured. Your mobile phone number will appear. or Confirm. The request "New number. The original "guest telephone" setting is deactivated. The "K1027Mobile Login" key is configured on your OpenStage. if nec. M0202Entry complete 99 . You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. Press the "K1027Mobile Login" key. that is." is output. a password (consult your service personnel). 834) is output: ( Press the key shown.More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. The logon procedure starts. they are not there the next time you log on. Entries are only temporarily saved in the call lists and personal phonebook. j Enter the "Mobile phone number". j Enter the code for "Mobile Login (log on)" (see page 148). where applicable. The mobile phone number remains available until you log off the "guest telephone".

or if a key is not configured. You can now use the second "guest telephone" in the same way as the first one.More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone". j Enter the code for "Mobile Login (log off)" (see page 148). The "guest phone" is now available with its original phone number. The "home telephone" remains locked. log onto the second "guest telephone" in the usual fashion (see page 99). The logoff procedure starts. The message "Log off successful" is output on the first "guest telephone". properties and functions. Logging off the "guest telephone" S Press the "K1027Mobile Login" key. 100 .

The following functions are deleted. Select and confirm the option shown[1]. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . Deactivating signaling R Press the flashing "K1997Fax service" key. The LED goes out. the key lights up when a fax or a message has been received. on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31. N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. if enabled: • • • • • • • • • • Forwarding on Advisory msg. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions.

*13. #1 Lock and unlock phone. j Enter code (for example. j Enter the internal station number of the phone where you wish to activate the function.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). page 87 code: *97/#97 Call forwarding. code *66/#66 page 90 Ringing group. *12. For any additional input. code *11. *97 for "Do not disturb on"). code *44/#44 page 72 Timed reminders. code *90/#90 page 107 Night answer. code *81/#81 page 118 Leave an advisory message. code *69/#69 page 96 Group call. page 43 N Open the Program/Service menu M0135Associated serv. Select and confirm the option shown. code *85/#85 page 118 Reset services and functions. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. code *46/#46 page 93 page 31. 102 . follow the instructions on your display. code #0 page 101 Control relays.

code *90/#90 page 107 Do not disturb. code *7 page 58 Associated service. code *89/#89 page 52 Control relays. code *69/#69 page 96 Ringing group. code *66/#66 page 90 Save your PIN. code *81/#81 page 118 Group call. 103 . code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. code *93 page 92 Send a message. phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. code #0 page 101 page 43 Call forwarding. Enter the station j Wait for the continuous tone (if necessary. you can use an external phone like an internal station to set up an outgoing external connection via the system. The phone is not connected to the system.More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. code *68/#68 page 94 Leave an advisory message. code *87/#87 page 63 Open door. code *1/#1 Lock and unlock phone. code *85/#85 page 118 Caller ID suppression. j Establish a connection to the system. code *98/#98 page 87 Dial using speed dial. code *61 page 51 Release door opener. switch ( number (contact your service personnel). Enter the code (only required if programmed in the system). code *86/#86 page 88 Camp-on tone. code *97/#97 page 87 Ringer cutoff.

*97 for Do not disturb on. refer also to the user guide for dial pulse/DTMF phones. The connection is cleared as soon as the function is successfully activated. Siemens Enterprise Communications GmbH & Co. you can access ISDN functions in some regions using codes. In the case of an external call. N Open the Program/Service menu M0267Keypad dialing Confirm. page 31. 104 . Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel). make further entries. You can only perform one function/establish one outgoing connection at a time.More functions/services Step by Step j Wait for the dial tone and enter the code for example. j Entering a code for required ISDN function (contact your service personnel). KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). Contact your network provider to find out which ISDN functions can be code-operated in your country. j Enter the required trunk number (contact your service personnel). or j Dial the external number. If necessary. the connection is cleared as soon as one of the call partners hangs up.

or M0202Entry complete Confirm. or Inputs in online mode The connected computer processes your entries directly. depending on configuration (contact your service personnel). Select and confirm the option shown. Prerequisite: You have set up a connection. you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 . data service page 31. 105 . ( Complete entry. 9 Enter data. ( Enter the code..More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel). 0 . For entering data. However. N Open the Program/Service menu M0185Tel.. you are guided by the connected computer. from your telephone. 9 Enter data. such as hotel services or information systems.. you can control connected computers or programs running on them..

9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing. for example. You answer the call. You send information to the application and receive information from the application. or ^ \ Lift the handset and replace it again. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). S Press the "K1328Data I/O" key. (Key programming control. via your phone display. Resuming communication with the application T Press the flashing "K1328Data I/O" key. Ending communication with the application Select and confirm the relevant CSTA message..) j Enter the three-digit ID for the application you wish to +-0 .More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel). The LED lights up. page 73. tion. 106 ..

4 Enter the relay.More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel).. Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. call your phone. and display an appropriate message on the screen. sensors are able to recognize signals. you can use up to four relays to enable/ disable different devices (such as a door opener). you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Select and confirm the option shown 1 . Depending on how you program the relays. 107 ..

Answering the page from the nearest telephone ^ Lift the handset. you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page. j Enter own station number. )59 Enter the code.) If radio paging equipment (PSE) is connected to your system (contact your service personnel). 108 . A call request is signaled automatically. Paging persons To ensure that you can be found. This person can then answer the page at the nearest phone. you must have enabled a ringing group page 120. call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE.S.More functions/services Step by Step Radio paging (not for U.

simultaneously functions as the secondary line on that telephone. Secondary line The secondary line on your phone is used as a primary line by another subscriber. Lines A distinction is made between primary and secondary lines. This line can be reached in the usual manner via your public phone number. 109 . Each of these line types can be used on a private or shared basis page 109.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). This line cannot be used as a secondary line by another telephone. which is configured on another telephone. If. Direct call line A line with a direct connection to another telephone. you belong to a team of subscribers with multiple lines (multiline page 13). Incoming calls are signaled on this line. a shared line is being used by a telephone. You can see the status of the line from the LED. Primary line All multi-line telephones have a primary line. Shared line A line that is configured on multiple telephones. Your primary line. The line status (if configured) is displayed for all telephones that share this line. Your phone features trunk keys (MULAP keys) page 110. a status message indicating that this line is busy is displayed on all other telephones. Line utilization Private line A line that is used by a single telephone. for example.

The flashing interval represents different statuses. R On [1] In this manual. flashing sensor keys are identified by this icon. T Flashing[1] – Hold reminder is activated. regardless of the flashing interval. LED displays on trunk keys S Off LED Explanation – The line is in idle mode. you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line.Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). 110 . a trunk is automatically assigned when you lift the handset or press the trunk key. – The line is on "Hold". which are described in detail in the corresponding sections of the manual. – The line is busy. As a team member. If automatic line seizure is configured. Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. – Incoming call on the line.

The "K1920Hold" key has been programmed on your telephone page 73. T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active). if nec. Hold S Press the "K1920Hold" key. or On-hook dialing: Speakerphone mode. if nec. ^ Lift the handset. or On-hook dialing: Speakerphone mode. Retrieving the call 111 . S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active). ^ If the party does not answer: Lift the handset. T Press the trunk key flashing slowly. this may be necessary so other team members can also pick up the call on hold.Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. \ or s Replace the handset or press the disconnect key. Depending on the configuration (contact your service personnel). Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. Dialing with trunk keys if nec. j Dial the phone number.

112 . Up to three team members can now join the conference. you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. The second call parYou can switch between lines as often as you wish. ty is on hold. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. The default label is "K1847Priv Release". T Press the flashing trunk key.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. If you program this key. Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. [ You are conducting a call. The first call party is on hold on the other trunk. T Press the flashing trunk key. S Press the "K1847Priv Release" key. Another trunk key is flashing. The LED lights up. you do not have to use the menu to set up a conference. MULAP conference release If configured (consult your service personnel). Press the trunk key flashing slowly each time. T Press the trunk key flashing slowly.

the team member is engaged in a phone call or has activated do not disturb. This means that each team member can be reached directly by other team members at the touch of a button. Understanding LED messages from DSS keys S LED on the DSS key is off . or T LED on the DSS keys is flashing slowly . ^ If the party does not answer: Lift the handset. if nec. ^ Lift the handset.the team member is not engaged in a phone call. Calling a team member directly S Press the DSS key. 113 . or On-hook dialing: Speakerphone mode. or T LED on the DSS key is flashing rapidly . You can still make the call in this case. the DSS key on your telephone is lit.a call has arrived for you and needs to be answered. who has not yet answered.a caller is trying to reach another member of your team. R LED on the DSS key is lit .Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. This is not necessary if you are called directly (DSS key flashes quickly). or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes. T Press the flashing DSS key. or R If the team member you wish to reach is engaged in another call. or On-hook dialing: Speakerphone mode.

Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. 114 . ^ Lift the handset. or s Press the key shown. Accepting a call for another team member T Press the flashing DSS key or trunk key. \ Replace the handset. or On-hook dialing: Speakerphone mode.

excluding the call forwarding type and destination page 73. S If available. (External destinations require special configuration in the system). page 73. N Open the Program/Service menu M0251Forward Line: On or page 31.Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). or j Enter the required trunk number. press the "K1952CFW MULAP" key. select and confirm the option shown Select and confirm the option shown j Enter the destination number.) S Press the required trunk key. M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown. M0047Save or Confirm.) 115 . Select and confirm the option shown. press the "K1952CFW MULAP" key. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. S If available. (You have programmed a key with the incomplete "K1952CFW MULAP" function.

or R The LED on the "K1952CFW MULAP" key lights up .call forwarding is active for this trunk.call forwarding is not active for this trunk. Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off . press the "K1952CFW MULAP" key. the trunk is the call forwarding destination. or T The LED on the "K1952CFW MULAP" key is flashing slowly. Select and confirm the option shown. a special dial tone sounds when the line is seized. or j Enter the required trunk number. 116 . R Press the required trunk key. If you have activated call forwarding for a trunk. or R If available.Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31.

You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. 117 . S Press the required trunk key. Select and confirm the option shown. Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". Select and confirm the option shown. or N Open the Program/Service menu M0247Ring Transfer: On page 31. all calls for the executive are audibly signaled only by the secretary phone. S Press the required trunk key. The LED lights up. or N Open the Program/Service menu M0248Ring Transfer: Off page 31. The LED goes out.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. or j Enter the required trunk number. Activating S Press the "K19309Ring xfer" key. Deactivating R Press the "K19309Ring xfer" key. The default label is "K19309Ring xfer". or j Enter the required trunk number.

which can be reached via hunt group or group call station numbers. this means that the audible tone was activated for at least one group. If the LED on a programmed "K1958Hunt group" key is illuminated page 73. until a group member answers the call. Each station in the group can still be reached via their personal station number. Select and confirm the option shown[1]. Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel). select and confirm the option shown. You can activate and deactivate the audible signal for a hunt group. [1] "Differing display view in a HiPath 4000 environment" page 136 118 . S or R Press the "K1958Hunt group" key. This function is not available for the executive phone in team/executive/secretary configurations. you belong to one or more groups of stations. c Open the idle menu M0139Leave group or M0140Join group page 26. your telephone is part of a team. You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109. The team consists of internal phones that are able to use certain functions.Using team functions Step by Step Using team functions If configured (consult your service personnel). group call or individual trunks in a group (including executive/secretary). Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group.

Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. The audible tone for all groups and trunks is deactivated. Select and confirm the option shown[1]. The audible tone for the group/trunk displayed is activated. S or R Press the "K1958Hunt group" key. [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . The audible tone for all groups and trunks is activated. or M0255*=Rejoin all groups Select and confirm the option shown[1]. The audible tone for the group/trunk displayed is deactivated. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26. The next group/trunk number is displayed with a group name. If an "X" appears between group/trunk number (such as 301) and group name. you will hear a special dial tone when you lift the handset. Confirm. or M0140Join group Select and confirm the option shown[1]. or M0139Leave group Select and confirm the option shown[1]. or 301 Group name No "X" means that the audible tone is deactivated. select and confirm the option shown. or M0256#=Leave all groups Select and confirm the option shown[1]. the audible tone is active for this group or trunk.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

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120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

page 136

121

Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

[1] "Differing display view in a HiPath 4000 environment"

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122

HiPath 2000/HiPath 3000/HiPath OpenOffice EE. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment. j Enter the (DISA) station number of the other i or ( Confirm your entry. i or ( Confirm your entry. 123 . Select and confirm the option shown. such as a proprietary PC network). you must note certain particularities for some functions. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network. j Enter the (DISA) station number of your phone. You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". In this instance. M0139Leave group or M0140Join group select and confirm the option shown.Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. You are conducting a call via the LAN (PC network). c Open the idle menu M0261DISA intern page 26. These are described in this section.

Activating j Enter the (DISA) station number of your phone. Select and confirm the option shown. j Enter the destination phone number. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26. Select and confirm the option shown. M0047Save Confirm. i or ( Confirm your entry. j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. 124 . c Open the idle menu M0261DISA intern page 26. Select and confirm the option shown. i or ( Confirm your entry. select and confirm the option shown select and confirm the option shown.Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. Deactivating c Open the idle menu M0020Forwarding off page 26.

you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. Select and confirm the option shown. Select and confirm the option shown. Activating using to activate/deactivate night answer. Deactivating c Open the idle menu M0013Night answer off page 26. c Open the idle menu M0261DISA intern page 26. HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected. j Enter the (DISA) station number of the phone you are i or ( Confirm your entry. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. M0047Save Select and confirm the option shown. j Enter the destination number (= temporary night answer service). c Open the idle menu M0012Night answer on page 26. 125 . Select and confirm the option shown.Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel).

Confirm. Select and confirm the option shown. then follow the operating instructions. Select and confirm the option shown. j Enter the station number. 126 . Confirm. Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31.Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118. M0202Entry complete M0047Save M0068Exit Select and confirm the option shown. Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26. Select and confirm the option shown. displaying. Saving.

127 . 1.. i or ( Confirm your entry.4 Enter the relay. j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay.Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel). j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry. M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. Confirm to use to control the relay. you can also control relays page 107 in other HiPath 3000 communications platforms.. M0261DISA intern Select and confirm the option shown.

Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel). j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. M0008Open door Select and confirm the option shown. Select and confirm the option shown. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms. c Open the idle menu M0261DISA intern page 26. HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. j Enter the (DISA) station number of the phone you wish to use to control the relay. i or ( Confirm your entry. 128 . j Z Dial the entrance telephone number.

i Save. Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available). + or . page 25.Keep pressing the key until the desired contrast is set. + or . + or .Keep pressing the key until the desired contrast is set. + or . page 25.Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown. Adjust the display unit so that you can clearly read the screen.Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. i Save. 129 .Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Setting contrast The display has four contrast levels that you can set according to your light conditions.

Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown. Keep pressing the key until i Save. Adjusting the ring tone + or . 130 . + or . + or . the desired volume is set. page 25. page 25.To adjust the ring tone: Keep pressing the keys until the i Save. the desired volume is set. Adjusting the ring volume + or .Raise or lower the volume. desired tone is set. Keep pressing the key until i Save.Press one of the keys shown in idle mode M0034Ring volume Confirm. + or .Raise or lower the volume.Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Adjusting the receiving volume during a call You are conducting a call.

Press one of the keys shown in idle mode page 25.To set the room type: Keep pressing these keys until i Save.Raise or lower the volume.Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys. the desired volume is set. You will hear the attention ring. "T0344Normal room" and "T0345Noisy room". the setting you want appears on the screen. Press one of the keys shown in idle mode. + or M0250Attention Ring Vol. Select and confirm the option shown. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. Keep pressing the key until i Save. + or . Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". other calls can be signaled acoustically in the team during a call. Hold down the key shown. Select and confirm the option shown. + or M0055Speakerphone mode + or . ) 131 .

Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. N Press the key Benutzer Confirm. Select and confirm the option shown. Save & exit [1] The phone displays the current setting. if nec. z You can also configure this setting via the Web interface page 137. 132 . Audio Einstellungen Headset port Wired headset Select and confirm the option shown. j Enter and confirm the user password. Select From the following setting[1] select and confirm the option shown in the context menu. • Wired headset • Wireless headset • Conference phone Select and confirm the option shown.

Required setting[[1]] ("Activated" or "Deactivated") in the context menu.Individual phone configuration Step by Step Local dialing If "local dialing" is activated. Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. Select the "Local dialing" entry . [1] The phone displays the current setting. Select and confirm the option shown. Select and confirm the option shown. if nec. N Hold down he key. The connection is only set up when you have confirmed "Dial". z You can also configure this setting via the Web interface page 137. 133 . Benutzer Confirm. you can delete characters with the return key and re-enter them when entering a number. j Enter and confirm the user password.

page 31.Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. 134 . Select and confirm the option shown. Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm.

Testing the phone Step by Step Testing the phone Phone functions. feature key page 31. Select and confirm the option shown. The key assignment is displayed. Select and confirm the option shown. M0068Exit Select and confirm the option shown. N Open the Program/Service menu M0001Prog. testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. S Press any key. If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. 135 . N Open the Program/Service menu M0102Phone test page 31.

directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial.trm. display texts may differ from those described in this document according to the system configuration. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup . some functions may not always be offered in the display as described in this document.Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration.???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait. lease? M0227Call wait.term. In addition.directed M0014Pickup .off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 .

Administratorseiten This area lets you configure settings for administering your phone and the network environment. You will be prompted to configure a user password the first time you call up the web interface. 137 . open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. You can ignore any certificate messages issued by the browser. For more information. Communication is via a secure HTTPS connection. You must log on with this password in future every time you want to open the Benutzerseiten. Access to the Administratorseiten is protected by the admin password.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. https://[Name of the phone] [Name of the phone] which was assigned by service personnel. contact your service personnel or refer to the administration manual. Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface.

2. 4. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values. Make the desired changes. Click the menu heading again to close the menu.User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. • "Logout": Log off the phone 138 . 3. Click the corresponding button to save or discard your changes. Click a menu entry to open the corresponding form.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

Possible reaction: Enter correct station number. Key memory is full Possible cause: The system currently has no free space for external station numbers. Not authorized Possible cause: Locked function selected. 140 . Currently not possible Possible cause: Dialed a non-existent station number. Possible reaction: Apply to service personnel for authorization for relevant function. Called phone is unplugged. Call this station again later.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect. Invalid station number Possible cause: Dialed your own station number. Possible reaction: Try again later. Possible reaction: Enter correct station number. Possible reaction: Enter correct station number.

The existing internal station number remains on the other layer without LED display. Possible reaction: Confirm "Clear LED support" to save the station number. 141 . Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes. Possible reaction: Confirm "Clear other layer" to save the station number/ function. for example. Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display.Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. external station number).

If the phone is locked. Caring for your telephone • • • Never allow the telephone to come into contact with coloring. Never use a dry cloth. they must contact Customer Service.Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. Always use a damp or antistatic cloth to clean the telephone. If so. such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). • 142 . Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). The use of scouring agents is also forbidden. You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). oily or aggressive agents. If the telephone is very dirty. enter your PIN to unlock it page 90. If the service personnel are unable to correct the problem. deactivate it page 87. Never use aggressive or alcohol-based cleansers on plastic parts. To correct any other problems First contact the relevant service personnel. clean it with a diluted neutral cleaner containing surfactants.

You can use the tool online via the browser or you can download it for local use. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language.Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15.siemens-enterprise. • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki. 143 .com/index.

............ 47 Caller ID suppression . 33......................... 121 Announcement ........................................................................................... 120 answering .................. 21 A Activating door opener .............................. 88 Caller list..................... 63 preventing ............. 30 Call request ........................................... 106 D Details........................................... 52 accepting in a team .................. 20 Audio keys ............. 63 Call waiting (camp-on) tone off ...................... 33 distributing .. 44 Charges for another telephone ..... 40 144 retrieving from park .................................................................... using .......... 111 parking ..... 83 Call duration ..... 113 Call charge assignment ................... 83 Checking the key assignment .. 51 forwarding ......... 63 Call waiting tone on/off ............................... fax .................................. 102 Attention ring volume ..................... 71 C Call accepting ...... 96 deleting ................................................... 45 MSN in CO ........................................ 69 transferring .......... 43 forwarding in a team .................................. 46 Call log .............................................................. 85 Call charges for another telephone ............................ 97......... 64 pickup................................................... 96 Agents ..... 36 B Busy override ............................ 130 Call waiting .................................................. directed ... 115 holding ................ 107 CSTA ............................................ 61 Associated service ........................................................................................ 83 Call forwarding ............................ 121 entrance phone ... 60 Automatic line seizure ......................... 135 Code dialing in ISDN ............................................................................ 131 Audio controls ....... 54 Calling a second party ............................... 61 Associated dialing/dialing aid ................................................ 121 Central telephone lock .......................................................................... 83 for your telephone .......................... 59 Answering machine ................ 71 accepting ........................................................... 49 rejecting . 101 .. 43 in the event of telephone failure ............................................................. 114 accepting.................... 51 Advisory message ... 91 CFNR . 65 in a team with trunk keys .............................................................................. 42............. 52 Assigning a DID number ............................................................................................... 20 Automatic camp-on preventing and allowing .................................. 68 Calls in queue ............ 104 Conference ............................... 62 allowing .......................................... group ........... 114 using DSS keys in a team ........................................................................................................................................ 65 transfer after announcement ..............Index Index Numerics 5-way navigator .................................... 41 Control relays .................................... 30 Call volume .............................................. 101 call pickup ........................ 33 accepting from the answering machine ............................ automatic ......................................................................... 15 Connection setup.......................................................................... 63 Automatic connection setup ..................................................................................................... 41 Connection options ............................................................................................. 63 Call waiting on/off ............................... 60 Consultation ..................... 41 Calls recording ............................................................................. 64...................................... 63 Callback ...................................................................... 83 for your telephone ........

......................... 39 Direct inward system access (DISA) ............................................................ 28 messages ............................................................................. 104 Keys programming .............................................. 46 multiple subscriber number (MSN) ................................................................... 101 Forwarding MSN in CO .................................................................... internal ...................................................................................................................................................... 51 External code ......................................................... 74................... 121 Do not disturb ...................................... 60 Hunt group .............................. 87 Door release .............. 73 Function keys .... 37 with DDS keys ................... 49 HiPath 5000 opening a door ........................................................................ 118 H Handsfree answerback ........ 25 status bar .................... 25 Display view for HiPath 4000 environment ....................... 55 IP telephony . 118 I Icons ..................................... 123 E Entrance telephone ................................ 36 Dialing numbers from the internal directory ...... 23 Keypad dialing ....................................................................... 46 Free keys K Key modules ........................ 61 Dialing aid S0 bus ............. 102 programming on a key ............ 19 Keypad ...................................................................... 38 with speed dialing ................................... 54 internal/external calls ..................... 25 Important information ...... 3 Incoming calls ............ 36 using DDS keys ............................................... 103 Discreet calling ........................ 73 saving incomplete ......... 17.......................... 101 using from the outside .. 36 on-hook dialing .......... 52 programming ................................................. 129 Display contrast .............. 60 Hotline delayed ................. 127 Hold ....... 28 messages ......................... 61 Dialing internal calls ....... 153 connection status ........................................ 73 145 ....................... 103 Direct station select ............................................................................................................. 136 Distributing calls ..................... 113 Directory...............................................................................Index Dialing from the caller list .. 65 Hotline ............ 55 from the LDAP database ... 153 connection status ................................................................................................................. 50 on .................................................................. 46 Forwarding MSN in CO ................. 129 Display icons ................. 55 DISA .............................................................. 50 off .................. 128 relays .................... 20 Functions activating/deactivating for another telephone ..................................................................... 103 G General information ................................................. 36 F Fax details ...................... 50 Headset ........................ 56 using redial ............................................................................................................ 30 Internal directory .............................. 25 Group call .... 58 with the dialing aid ............................ 11 Graphic display ............................................. 25 status bar .............................................................................................................................................................. 60 Display angle .............................................................................................................................................................. 73 resetting ........

........ 110 LED display direct station selection keys .................................... 60 Resetting functions ... 91 Locking/unlocking .......................................................................................................... 123 LDAP telephone database .... 52 OpenStage Busy Lamp Field 40 ........................................... 95 deleting/displaying .......................................................... 78 Program/Service menu .................................................................................................................................. 109 Private line ....................................................... 22 function keys .. 30 Overload .............. 68 Redialing a number ................................... 51 with a code .............................................. 91 testing ...... 34 Operating steps programming on a key ........................ 98 Phone functions......... 36 Making mobile calls ...................................................................... account code ......................................................... 73 Project calls ...................... 135 Phone settings ......................................................... 39 from the caller list ...... understanding 74......................... 111 Primary line ................................... testing .......... 96 LED trunk keys ........ 2 146 ..... 92 for a telephone .......................................... 78 Outgoing calls .................................................... 22 LED messages....... 33.. 46 R Radio paging equipment (PSE) ................................................................................................................... 109 Multi-line telephone ............................ 19 OpenStage Key Module 40 .... 36 Line utilization ............................ 108 Recall ................................................................... 112 MULAP keys................................................................ 120 PIN .................................... 107 Reserve trunk .................. 101 Ring tone ........ 3 Locking all phones ..... 69 Receiving volume ................................................. 49..... 92 Placing a call on hold in the team ...................................... 109 Procedure programming on keys ........... 98 Making trunk calls ....... 31 Programmable sensor keys .......................... 64 Personal identification number ............................................ 36 Message answering .. 54 Relays .................................................................................................... 135 using another like your own ......................................................... 85 Project code. 85 M Making calls with a headset ................................ 109 Location of the telephone ............................................ 116 Line seizure......................................... 49 Making external calls ... 94 MULAP conference release ............................................... 130 Recording .. 17 Operating instructions ........................................... 95 sending .............. 94 receiving ........................................ 72 Number saving ....... 113........................... 92 Phone locking another ............ 90 PIN..............................Index L LAN telephony ............................................................................ trunk keys ................................ 22 Programming free keys ..... 130 Ring transfer in an executive/secretary team .. 80 O Open listening ................................................................... saving ....... automatic ............. 90 Loudspeaker ............................................................................ 117 Ring volume .......... 97 P Parking a call ......... 35 Opening a door .............................................................................. 13 Multiple subscriber number (MSN) forwarding ........... 56 Leaving an advisory message .......... 91 locking/unlocking centrally ...................... 130 N Night answer .... 129 Pickup (call) ............................................................ 101 Resetting services ........................................

.................................................. 30 Unsecured connection ........................ 122 T Tel.................................................................. 13 Speaker call .............................. 94 Toggle/Connect .. 58 suffix-dialing ........................................... 61 deactivating display ........................... 67 Trace call ........ 109 Shift ........ 12......................................................................................................... 70 Trunk keys ....................................................... 37 Secondary line ................................................... 41 in the team ................................................. 132 Settings .................... 88 Station speed-dialing ...... 94 sending ........................................................................................................................ 86 Secure connection ........................................................................... 88 suppressing ........................................................................................................... 87 Speed-dialing dialing ................ 97 Web interface .................................. 58 saving station speed-dialing .................................................. 120 Room monitor ..... 58 system ................ 135 147 ...................... 89 Text answering .............................................. 43 Voice encryption ...................................Index Ringer cutoff ..................................................... 14 User support . 90 locking/unlocking ........... 121 Unanswered calls ............................................. 58 System-wide cancellation ... 142 Telephone test ............ 86 W Waiting calls ..................................................... 59 Speakerphone distance ....................... 95 receiving .............................................................................. 86 User interface .... 107 Set headset port ......................................... 58 Station number assigning ................................. 67 System speed-dialing ............................................................ 95 Text message deleting/displaying ....................................................... 135 Temporary phone .................................................... 11 Using Ethernet switches .................... 37..... 89 Transfer (call) ............. 41 Timed reminder ........................................ 12........................ data service .. 60 S Second layer . 16 Using network ports more efficiently ...................................................................................................... 98 Testing the telephone .... 16 V Variable call forwarding ............................ 3 Speakerphone mode .......................................... 142 Trunk flash .. 34....................................................... 94 Three-party conference ..................................... 69 Troubleshooting ......... 93 Timed reminder. 58 Suffix-dialing automatic ..................................................................... 90 Telephone database LDAP ................................. 67 Tone dialing (DTMF dialing) ......................................... answering ............ 137 Work time ................................................... 42.................... 101 U UCD ............... 109 Secure Call ........................................................ 131 Special dial tone ...................... 58 DTMF tone dialing ..................................................................... 38 Second level .............................................................................................................. 56 Telephone maintenance ..................... 112 Tone dialing ..... 38 Single-line telephone ............................................. 37 Shift key ............................ 12.............. 129 Shared line ................................................... 114 after announcement ... 87 Ringing group ..................... 110 Trunk..................................................................... 105 Telephone locking .... 12......... reserving .... 86 Sensors .............................

. using the key X X X X X X Code *55 *87 #87 *490 #490 . . . via the Program/Service menu (select + confirm or enter a code). .. *405 *69 #69 *83 . . . . off Associated serv. . . . . on Advisory msg. .Overview of functions and codes Overview of functions and codes The following table lists all available functions. Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait.. If configured (contact your service personnel).. . . . . . . . . .on Call wait. . as shown on the display. . or with function keys.trm.term. . Interac... .off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg. . . bd . X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 . . . 148 bd . functions can be activated interactively (select + confirm)..

. . . using the key X X X X Code *67 *62 *88 .. . . . . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X ... . .. *85* #85# *68 #68 #68 *503 149 . . . .. . . .Overview of functions and codes . . Interac. . . . . . . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . . .. . . .

. . .. . using the key X Code *3 . . . . . Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf.Overview of functions and codes . .) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . *59 *60 *0 *0 X X 150 . *9419 . . X X X *44 #44 *56 #56 .. . . .. party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U. . . . . . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X . . bd . . . . ... . . Interac. .S. . .. . . . .

. . . .. . . . . . using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X . . . .. . . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. . . . . . . Interac. . data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . . . . bd .S. . . feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel.. .. . .Overview of functions and codes . . . *89 #89 *61 151 .. . .) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog. ..

. . bd . . .. . . .. *64 #64 *501 #501 *63 *943 152 . . . using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 . . ..Overview of functions and codes .directed Pickup . . . . ..group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones .. Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup . . . . .. . . . Interac.

consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e.g.

Copyright © Siemens Enterprise Communications GmbH & Co. All other company. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. OpenScape. Availability and technical specifications are subject to change without notice.siemens. brand. KG Hofmannstr.com/open . KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. KG. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. Communication for the open minded Siemens Enterprise Communications www. product and service names are trademarks or registered trademarks of their respective holders.