Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

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Multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keys. . . . OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone type . . . . . . . . . . . . . . . . . . . . . Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ports on the underside of the phone. . . . . . . . . . . . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . Programmable sensor keys . . . . . . . . . .11 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program/Service menu . . . . . . . . . 2 3 3 3 General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Contents Important information . . . . . . . . . . . . . . Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-way navigator . Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . Audio keys . . . . . . . . . . . . . Keypad . . . . . . . . . . Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Busy Lamp Field 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Team functions . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 40 . . . Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . executive/secretary functions . Display . . . Function keys. . . Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Control and monitoring function . . . . . . On-hook dialing .). . . . . . . . . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . Accepting a call via the headset. . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using variable call forwarding . . . . . Switching to the handset. . . . . . . . . . . . . . . . . . Off-hook dialing . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing a number . . Open listening during a call . . . . . . . Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . Making calls. . . . . . . . . . . . Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a call. Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding. . . . . . . . . . . . . . . . . . . . . Turning the microphone on and off . . . . . . . . . . . . . . . . . . Answering a call via the loudspeaker (speakerphone mode) . Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call. . . . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . 33 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Making calls using system speed-dial numbers . . . . . . . 60 Assigning a station number (not for U. . . . . . . 59 Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Dialing a number from the internal directory . . . . . . . . 60 Reserving a trunk . . . . . . . . . . . . . . . . . . . . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Saving a number . . . . . . . . . . . . . . . . . . 61 During a call . . . . . . . . . . 65 Conducting a conference . . . . . . . . . . . . . . . . . . . . . . Viewing and deleting a stored callback . . . . . . . . . . . . . 49 Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Holding external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Answering calls . . . . . . . . . . . . . . . 53 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a specific call for your colleague . . . . . . . . . . . . . 55 Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using the caller list . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . . . . . Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . Accepting a callback . . . . . . . . . . . . . 61 Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . 58 Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a call with the headset . . . . . . . . . . 47 47 47 48 Enhanced phone functions. 67 Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using call waiting (second call) . . . . . . . . . . . . 60 Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Turning the call waiting tone on and off. 68 Transferring a call after a speaker call announcement in a group . . . . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 6 . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 93 94 94 94 95 96 96 97 98 7 . 86 86 87 87 88 89 89 90 91 92 More functions/services . . . . . . . . . . . . . . . . . . . . . . Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . Saving appointments .S. . . . Saving your PIN . . . . . . . . . . . Configuring repdial keys . . . . . .) . . . . . . . . . . . . . . . . . . Trace call: identifying anonymous callers (not for U. . Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID suppression. . . . . . . 73 74 78 80 81 82 Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on voice encryption . . . . . Leaving an advisory message . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring a room . . . . . . . . . . . 83 Displaying call charges (not for U. . Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Sending a trunk flash . . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a message . If you cannot reach a destination. Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . 85 Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing and editing incoming messages. . . . . . . . . . . . Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Appointments function . Creating and sending a message. Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring function keys . . . . . . . . . . . . . . . . . Overview of functions . . . . . . . . . . . . 70 71 71 71 72 Programming sensor keys . . . . . . . .) . Turning ringer cutoff on and off. . . . . . . . . . . . . . . . .) . . . 83 Displaying call charges for another telephone (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming a procedure key . . . . . . . . . . . . . . . Using another telephone like your own for a call. .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking the telephone to prevent unauthorized use . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Communicating with PC applications over a CSTA interface . . . . . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . 108 Making calls in the team/executive/secretary configuration. . . . . . . . . . . . . . . 99 . Trunk keys . . . . . . . . . . 106 Controlling relays (only for HiPath 3000) . . . . . . . 100 Fax details and message on answering machine . . . . . . . . Answering calls with the trunk keys . . . . . . . . . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . Dialing with trunk keys. . . . . . . . Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . 101 Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Lines . . . Line utilization . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . . . . . . . . . 104 Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling a team member directly . . . . . . . . . . . . . . . . . . . 107 Radio paging (not for U. . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . . . Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . Making calls on multiple lines alternately . . . . . . . . . . . . . . Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . 118 120 120 121 8 . . . . . . . . . . . . . . . . . . . . . . . . 100 Logging off the "guest telephone" . . . . . . . . . . . . . . . . . . . . . Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . .118 Activating/deactivating a group call . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Using a mobile phone number at a random phone . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line seizure . . . . . . . Transferring calls directly to the executive phone . . . . . . . .

. . . Ringing group . . . 123 124 125 126 127 128 Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administratorseiten . . . . . . . . . . . Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . . . . . . . . . . . . . Setting headset port use . . . . . . . . . . . . . . Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . 137 General . . . . . . . . . . . . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Checking the key assignment . . . . . . . . 140 Responding to error messages on the screen . . 140 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling relays (only for HiPath 3000) . . . . . . Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Phone functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the speakerphone to the room acoustics . . . 135 Differing display view in a HiPath 4000 environment . . . . . . . . . . . . . . . User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting contrast . . . . . . . . . User pages. . . . . . 136 Web interface (WBM). . Adjusting the ring tone. . . . . . Local dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . . . . . . . . . . . . . . . . Opening a door . . . . . . . . . Calling up the Web interface . testing . . . . . . . . . . . . . Using night answer . . . . . . . . . 141 9 . . . . . . . . . . Language for system functions . . Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 137 137 138 139 Fixing problems . . . . . . . . . . 129 Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . . . . . . . . . . . . .153 10 . . . . . 142 Labeling keys. . . . . . . . . . . . . . . . 143 Index. . . . . . 142 Caring for your telephone . . . . . . . . . . . . . . . . . . . . . .

This user guide is designed to be simple and easy to understand. If you experience problems or defects with the phone. Please contact your system support representative. For queries regarding connection of the telephone. please dial the service number for your country. • Your communications platform does not feature this function. Service The Siemens service department can only help you if you experience problems or defects with the phone. For your own protection. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit. operating or programming an OpenStage phone. Administrative tasks are dealt with in a separate manual. These instructions should be read and followed by every person installing. It contains important information on the safe and proper operation of your OpenStage phone. If a particular function on your phone is not available to you. please contact your network provider. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. 11 . Please contact your Siemens sales partner for information on how to upgrade. Should you have any questions regarding operation. your specialist retailer or network administrator will gladly help you. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. please read the section dealing with safety in detail. this may be due to one of the following reasons: • The function is not configured for you or your telephone. The respective features must therefore be individually defined in the terms of the contract. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.General information General information About this manual This document contains general descriptions of the technical options. which may not always be available in individual cases. providing clear step-by-step instructions for operating your OpenStage phone.

xxxx) and later.General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. Any other use is regarded as unauthorized. If "Secure Mode" is enabled on your phone (consult your service personnel). 12 . This allows you to use your OpenStage to perform tap-proof calls. (50 cm). Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa. supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1). Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Please have this information ready when you contact our service department regarding faults or problems with the product. Voice encryption Your OpenStage 40/40 G. This ensures you have a frontal view of the display while eliminating light reflexes. Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86. The optimum handsfree distance is 20 in. the area in front of the telephone (front right) should be kept clear. and a connection is established to a phone that does not support voice encryption. Specific details concerning your communications platform can be obtained from your service technician. the call is not encrypted and thus unsecured. Speakerphone quality and display legibility • • To ensure good speakerphone quality. software release 2 (V1 R2.

which is not the case with single-line phones. and call distribution groups. The programmable sensor keys function as line keys on multi-line phones page 110. hunt groups. This is a multi-line telephone with special features (e. configured especially for executive/secretary use page 109 ff.General information Multi-line telephone. Each line is assigned an individual phone number which you can use to make and receive calls. When using a multi-line phone to make and receive calls.g. your service personnel can configure various Team functions such as pickup groups. "Ring Transfer" and "Accept call"). executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". The executive-secretary configuration is a special case. 13 . Team functions To increase the efficiency of telephony. certain particulars must be taken into account page 111 ff. This means that your service personnel can configure multiple lines on your phone.

You can use function keys when conducting a call to access frequently used functions (such as. Audio keys are also available. Disconnect) or to open the Program/Service menu and mailbox page 20. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22. Incoming calls are visually signaled via the call display. The display permits intuitive operation of the phone page 25. The 5-way navigator is a convenient navigation tool page 21. 14 . 5 6 7 8 The keypad can be used to enter phone numbers and text page 23.Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. allowing you to optimally configure the audio features on your telephone page 20.

.Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . . . . . . 6 40 G . 6 . . 15 . . . . 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 .

The telephone-PC connection option must first be activated on the telephone by service personnel. 16 .Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly. OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone.

Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. these keys can be programmed and used according to your needs page 22. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G. Like keys on the phone. programmable keys. 17 .

programmable sensor keys. You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40. Like keys on the phone.Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated. these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40. 18 .

The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone.siemensenterprise. Like keys on the phone. these keys can be programmed and used according to your needs page 22.php/Key_Labelling_Tool . Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips. you can use the Key Labeling Tool to conveniently create new label strips. Alternatively.com/index. You can find this including instructions at http://wiki. programmable keys. Lay the labeled strips on the key fields and place the transparent cover over them (rough side up). Write functions or names in the white fields on the label strips. 19 .Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel). You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G. that provides 90 illuminated.

p Activate/deactivate microphone (also for speakerphone mode) .Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29. Audio keys Key Function when key is pressed page 49.Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. 20 . N Open Program/Service menu (with red LED key) page 31. page 34. s End (disconnect) call . [1] If the LED key flashes on the phone. page 43. page 129. o Activate/deactivate the headset page 40. your phone was configured as a forwarding destination. Redialing page 39.

page 26 21 . Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key.Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. you can manage most of your phone’s functions. With this control. as well as its displays.

The line is busy. 22 . which are described in detail in the corresponding sections of the manual. Mirea. A label for the function is displayed to the left of the key. There is a call on the line. Press the key to open a menu for programming it page 78. The line is free. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. You can define the labeling according to your requirements page 81. The programmable sensor keys on multi-line phones function as trunk keys page 110. The status of a function is shown by the LED on the corresponding sensor key. Touch the key to activate the programmed function or dial the stored number.Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys. tus. You can assign functions and phone numbers to them on two levels. flashing sensor keys are identified by this icon. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. Increase the number of programmable sensor keys by connecting a key module page 17. The flashing interval represents different statuses. In addition to functions and procedures. The function is activated. R On [1] In this manual. Ch K1998 Depending on how they are programmed. The Shift key page 73 must be configured for this. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. Indicates the function sta. regardless of the flashing interval. and extended key functionality must be active (contact your service personnel).

[3] Delete character 23 . you can use the keypad to input text.g. punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. Long press (key held Turn ringtone on/off down) page 131. press the number 4 key on the keypad twice. To do this. Multi-function keys Function ) ( Turn phone lock on/off page 90. Delete character. Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. Example: To enter the letter "h". press the numerical keys repeatedly. 0700 .Getting to know your OpenStage phone Keypad In cases where text input is possible. Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x .PATTERN = 0700 . Text input page 24 Next letter in upper case. 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case. e.7288376).

Getting to know your OpenStage phone Text input The current label appears on the first line. Example: Changing the key label page 81. Confirm your entry with i. Select the functions using the keys d and b. Enter the required characters via the keypad. Delete it with the ( key before entering new characters. press the key ( 24 . Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively.

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active. You are conducting a call via a secure connection. 28 . Call duration Current connection Options relevant to situation.g. Your call partner has placed the call on hold. consultation hold).Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. scroll bar shows that more options are available. You have placed the call on hold (e. You are conducting a call via an unsecured connection. Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49. The call has been disconnected.

Press the mailbox key O.Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel). In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25.T1037 To play back your voicemail. Example: Caller ID T0392Msg. from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. follow the instructions on the display. the Mailbox key will also light up to alert you to any messages that have arrived. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail). 29 . Messages You can send short text messages to individual internal stations or groups. messages from services such as HiPath Xpressions are displayed in this application in addition to messages received.

30 . Your telephone stores up to ten calls in chronological order. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Multiple calls from the same caller do not automatically generate new entries in the caller list. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log. Instead. time.Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call. date Possible functions For a description of how to edit the caller list page 54. The most recent entry not yet answered in the list is displayed first. You can also store external calls that you have answered in the caller list (contact your service personnel). the call attempt is stored in the caller list. The caller list is automatically displayed page 54. Information is displayed regarding the caller and the time at which the call was placed. Each call is assigned a time stamp. only the most recent time stamp for this caller is updated and its number incremented.

2. The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. feature key An arrow next to an entry indicates additional options for this entry. The menu structure comprises several levels. with corresponding codes. Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog. 31 . Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1. use the d or b keys to select a function and confirm with the i key. press ( or ) and the code for the function you want. In idle mode. Press the menu key N. For an overview of the maximum functions available. Press c and select a function from the idle menu page 26. 3. The first line in this structure shows the menu currently selected while the second line shows an option from this menu.Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. see page 148.

you will see the flashing icon in the upper display line. which continuously transmits operating data to a server. During maintenance the handset. You can use your phone as normal during monitoring.Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. Monitoring function In order to detect malfunctioning of a phone for example. However you will first be informed about the operation with a message on the display and prompted to allow monitoring. 32 . If service personnel have activated a function on your phone. You are additionally informed on the display that the control function is active. loudspeaker and headset are deactivated. microphone. the service personnel install a monitoring function. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance.

33 . if nec. When you receive a call from the entrance telephone. Pay attention to the notes on voice encryption page 86. If a call is waiting. ^ Lift the handset. different ring cadences can be set for different internal callers.Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. When you receive an external call. calling party information (name. your telephone rings three times in rapid succession every four seconds (triple-tone sequence). • When you receive an internal call. An incoming call will interrupt any ongoing telephone setting operations. your telephone rings twice in rapid succession every four seconds (dual-tone sequence). • • • Answering a call via the handset The phone is ringing. If transmitted. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. The caller appears on the screen. your telephone rings once every four seconds (single-tone sequence). Keep pressing the key until the desired volume is set. phone number) appears on the graphic display. you hear a short tone (beep) every six seconds. The call is also visually signaled on the call display.Set the call volume. + or . In other words. Your service personnel can adjust the ring cadence for external and internal calls for you.

The speakerphone function is activated.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. The LED lights up. The LED goes out. The caller appears on the screen. o Press the key shown. Keep pressing the key until the desired volume is set. s Press the key shown. or M0066Answer if nec. n \ Hold down the key and replace the handset. Pay attention to the notes on voice encryption page 86. The phone is ringing. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. + or . Then release the key. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. + or Confirm. 34 . 20 inches). if nec. • The speakerphone works bests at a low receiving volume. or Accepting a call via the headset Prerequisite: A headset is connected.Set the call volume. The phone rings. n Press the key shown. Make sure your headset port is set up properly page 132. Ending a call n Press the key shown. Set the call volume. The o key flashes.

Set the call volume. [ Proceed with your call.S. (ask the service personnel). you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode. + or . Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. n Press the key shown. The LED lights up. U. The LED goes out. Open listening during a call You can let other people in the room join in on the call. Keep pressing the key until the desired volume is set. n The LED key goes out. if nec. Deactivating n Press the key shown. Activating n Press the key shown. ^ Lift the handset. ] Replace the handset. Proceed with your call.S. mode If the country setting is set to U. + or . Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. 35 .Basic functions Step by Step if nec.Set the call volume. Keep pressing the key until the desired volume is set.

On-hook dialing j Internal calls: Enter the station number. j Internal calls: Enter the station number. To call an external party. The LED goes out. External calls: Enter the external code and the station number. or On-hook dialing: Speakerphone mode. 36 . contact your service personnel). External calls: Enter the external code and the station number. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active. The called party does not answer or is busy n Press the key shown. Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. The other party answers with speaker ^ Lift the handset.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. Pay attention to the notes on voice encryption page 86. Pay attention to the notes on voice encryption page 86. The called party does not answer or is busy \ Replace the handset.

n Press the key shown. Pay attention to the notes on voice encryption page 86. External calls: Enter the external code and the station number. Pay attention to the notes on voice encryption page 86 . You can press the DDS key during a call and automatically initiate a callback page 41. Prerequisite: The headset is connected. o The headset key lights up. ^ Lift the handset. press the shift key first.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. or If the number is saved on the second layer. 37 . Make sure your headset port is set up properly page 132. S Press the key with a saved number. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. The connection is established as soon as your input is complete.

press the shift key first. If the number is saved on the second layer. S Press the key with a saved number.Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. Pay attention to the notes on voice encryption page 86. You can press the DDS key during a call and automatically initiate a callback page 41. 38 .

Press the key twice to dial the next to the last number dialed.Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. Displaying and dialing saved station numbers . Press the key once to dial the last number dialed. You can redial them simply by pressing a key. Select and confirm the option shown. the last number dialed on the primary line is always saved. On a multi-line phone. 39 . or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. account codes entered are also saved page 85. Press the key three times to dial the third-to-the-last number dialed. Pay attention to the notes on voice encryption page 86. If this feature is configured (contact your service personnel).

page 50). s Press the key shown. Prerequisite: A connection is set up. If a call cannot be rejected. in the case of recalls). The LED goes out. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office. your telephone will continue to ring. or p Press the lit key. p Press the key shown.Basic functions Step by Step Ending a call \ Replace the handset.g. you can temporarily switch off the handset microphone or the handsfree microphone. or M0266Reject call Select and confirm the option shown. The LED lights up. The caller appears on the screen. The message "T0311currently not possible" is displayed (e. the microphone is activated. The phone is ringing. Rejecting calls You can reject calls which you do not wish to take. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call. The call is then signaled at another definable telephone (contact your service personnel). or s Press the key shown. 40 .

see page 66. Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown. The first party is placed on hold. M0023Consultation Confirm. If necessary. the entire conference is unsecured. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. more information about unsecured connections is available here page 86. If voice encryption is not active or not available on a conference party’s phone. 41 . Pay attention to the notes on voice encryption page 86. Initiating a three-party conference M0028Conference Select and confirm the option shown. For more information on conferences. Pay attention to the notes on voice encryption page 86. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown. j Call the second party.Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress.

M0023Consultation Confirm. j Enter the number of the party to which you want to transfer the call. [1] "Differing display view in a HiPath 4000 environment" page 136 42 . [ Announce the call. \ Replace the handset.Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours. or M0022Transfer Select and confirm the option shown[1]. you can transfer the call that colleague. if necessary.

Select and confirm the option shown. you can also forward calls to this destination. Deactivating call forwarding r Press the key shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26.) When call forwarding is active. M0047Save Confirm. DID = 871.Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). 43 . The call forwarding key flashes if you are a call forwarding destination page 20. If DID DTMF is active (contact your service personnel). fax DID = 872. Destinations: fax = 870. or M0020Forwarding off Select and confirm the option shown. a special dial tone sounds when you lift the handset. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown. (External destinations require special configuration in the system. j Enter the destination number. select and confirm the option shown select and confirm the option shown.

If a phone number is already entered: Confirm. If CFNR is activated. j Enter the destination number.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. Select and confirm the option shown. Confirm. Select and confirm the option shown. Select and confirm to deactivate but not delete the forwarding destination. 44 . when you hang up. if nec. "T1078CFNR to:" appears briefly on the display. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. Confirm the option shown to deactivate and delete the forwarding destination. Confirm. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31.

M0047Save? Confirm. Select and confirm to deactivate but not delete the forwarding destination. Confirm the option shown to deactivate and delete the forwarding destination.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). page 31. if nec. Select and confirm the option shown. Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. page 31. 45 . you can define an internal or external call forwarding destination that activates in the event of telephone failure. If a phone number is already entered: M0051Change Confirm. j Enter the destination number. N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. Select and confirm the option shown.

Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. For example. Confirm the displayed call forwarding type. 46 . you can forward your phone line to your home phone after business hours.S. j Enter your DID number. Confirm select and confirm the option shown select and confirm the option shown.) If this function has been configured (contact your service personnel). page 31. you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown. N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm. M0047Save Confirm. Select and confirm the option shown. j Enter the destination number (without the external code). j Enter your DID number.

The LED lights up. Z Your telephone rings." appears on the display.Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. Pay attention to the notes on voice encryption page 86. This feature saves you from having to make repeated attempts to reach the user.. "T0322Callback: . or n Press the key shown. ^ Lift the handset. M0029Callback Confirm. Storing a callback Prerequisite: You have reached a busy line or no one answers.. or M0066Answer Select and confirm the option shown. • When the user who did not answer has conducted another call. This also applies for external calls via ISDN exchanges. You hear a ring tone. all callback requests are automatically deleted over night. Accepting a callback Prerequisite: You have saved a callback. When configured (contact your service personnel). You receive a callback • When the other party is no longer busy. 47 .

R Press the programmed sensor key "K1912Callback". Ending retrieval Select and confirm the option shown. The LED goes out. Select and confirm the option shown[1]. Select and confirm to display additional entries. Deleting a displayed entry Confirm. N Press the key shown. or [1] "Differing display view in a HiPath 4000 environment" page 136 48 . or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26.Basic functions Step by Step Viewing and deleting a stored callback if nec. n Press the key shown. The LED goes out.

if nec. The LED goes out. or M0066Answer Confirm. M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . The LED lights up. Prerequisite: The headset is connected. Pay attention to the notes on voice encryption page 86. Select and confirm the option shown[1]. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . Confirm. Select and confirm the option shown. s Press the key shown. Press the key shown. o Press the key shown. j If you know the number of the telephone that is ringing.directed You hear another telephone ring. Make sure your headset port is set up properly page 132. The called party appears on the display. page 31.Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received. enter it directly.

Pay attention to the notes on voice encryption page 86. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting). Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. Select and confirm the option shown select and confirm the option shown. You can conduct the call with the handset or in speakerphone mode. p Press the key and answer the call. Placing a speaker call to a colleague page 59. follow the procedure described above. 50 . you do not need to switch on the microphone you can answer directly. The other party’s name or station number appears on the screen. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. Accepting a call in a team page 120. or M0006Mute off or Press the "OK" key to confirm your selection and answer the call. If handsfree answerback is enabled (see below).Enhanced phone functions Step by Step or T Press the flashing key. ^ Lift the handset and answer the call. You hear a tone before the announcement.

Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 .Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. j Dial the entrance telephone number. you can activate the door opener. Select and confirm the option shown. If you have the proper authorization (contact your service personnel). j Dial the entrance telephone number. Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. Select and confirm the option shown. You are connected to the entrance telephone immediately. enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed). or ^ Lift the handset after more than thirty seconds. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31. you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. ^ Lift the handset within thirty seconds.

Select and confirm the option shown. Select and confirm the option shown. enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed. a doorbell call signal may or may not be forwarded. Select and confirm the option shown. N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. j Dial the entrance telephone number. Default code = "00000". Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73. 52 . or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. Press the key shown. R The LED lights up. you can accept the call from the answering machine. Select and confirm the option shown. Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code. j Enter the five-digit code. Select and confirm the option shown.

You can pick up the handset before or after dialing. 53 . You can use speakerphone mode. The party you are calling answers via loudspeaker. Wählen Confirm. if nec. External calls: Enter the external code and the station number. Pay attention to the notes on voice encryption page 86. h Delete existing characters. the connection to the entered number is only set up when you have confirmed "Dial". j Internal calls: Enter the station number. n The speaker key lights up. The connection is set up.Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated.

The LED goes out. c M0128Caller list 3x: Dalai Lama g bd To view other calls. An advisory tone marks the end of the list. M0067Next Select and confirm the option shown for a detailed view of further entries. confirm each subsequent display. The most recent entry is displayed on the screen. n Press the key shown. c Press to view detailed information. M0079Call Confirm. The LED goes out. [1] "Differing display view in a HiPath 4000 environment" page 136 54 . N Press the key shown. Ending retrieval S0591Previous menu or or Select and confirm the option shown. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. Confirm[1]. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone.Enhanced phone functions Step by Step Using the caller list Detailed information. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed. Pay attention to the notes on voice encryption page 86. as well as a sample display entry are provided on page 30. see the example on page 30. Open the idle menu page 26.

The LED lights up. M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. using the alphanumeric keypad page 23. The first entry is displayed on the screen. or just the first few letters. or page 26. Select and confirm the option shown. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find. Contact your service personnel to find out if one was configured for your system.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list. 55 . or + or . if nec. Prerequisite: Names have been assigned to the station numbers stored in the system. ^ Lift the handset. c Open the idle menu M0080Directory M18561=internal Confirm. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call. n Press the key shown. If several directories have been configured: Confirm. Pay attention to the notes on voice encryption page 86.

If configured (ask your service personnel). ^ Lift the handset. The LED lights up. 16 characters). e. Prerequisite: The LDAP search feature has been configured in the system. M1858Search Confirm. You can enter incomplete names. e.g. you can search for directory data in the LDAP database and dial the number of any subscriber you find there. you can also search for surname and first name. enter "0". the results of the search may be incomplete if too few characters are entered page 57. The name is searched for. "mei p" for "Meier Peter". The last letter entered is deleted. 56 . M0233Delete Character Select and confirm each letter to be deleted. if nec. n Press the key shown. You can enter an incomplete name. To separate surname and first name by a space. or page 26. "mei" for "Meier".Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel). If several directories have been configured: Select and confirm the option shown.g. This may take a few seconds. or j Enter the name you wish to search for using the keypad page 23 (max. c Open the idle menu M0080Directory M18572=LDAP Confirm. if nec. In large databases. if nec.

e. 50). the first name is displayed. If several names are found (max. You can view these results. only an incomplete list of results can be displayed. M1860Show matches Confirm.Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found.g. If too many names are found If more than the maximum of 50 names are found corresponding to your query. + or . For further procedure. M1859Modify search Select and confirm the option shown. Confirm. see above. see above. Select and confirm the option shown. For further procedure. you can extend the range of the search. M1859Modify search Select and confirm. If no name is found If your search does not yield any name corresponding to your query. see above.g. in order to change the search string. or change the search string (e. In this case it is advisable to narrow down the search so that all corresponding names can be displayed. it is displayed. narrow the search by entering more characters). Pay attention to the notes on voice encryption page 86. select any of the names. by deleting characters. select and confirm the option shown 57 .Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. or Narrow the search down. For further procedure. to view the incomplete list.

j Press the required speed-dial key. If this feature is configured. Pay attention to the notes on voice encryption page 86. Select and confirm the option shown[1]. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58. a suffix is automatically dialed (for example. N Open the Program/Service menu M0070Use speed dialing page 31. Select and confirm the option shown[1]. Suffix-dialing j If necessary. Pay attention to the notes on voice encryption page 86. [1] "Differing display view in a HiPath 4000 environment" page 136 58 . N Open the Program/Service menu H1875Destinations g page 31. if nec. N Open the Program/Service menu M0070Use speed dialing page 31. "0" for the exchange) if no entries are made within 4 or 5 seconds. Confirm. the user’s extension) at the end of the saved station number. Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. you can suffix-dial additional digits (for example.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). j Enter a three-digit speed-dial number. ) Press the key shown.

or to an internal user with a system telephone without any action on their part. Confirm. Select and confirm the option shown. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Confirm. If the key is already in use. Responding to a speaker call page 50. Confirm. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. M0051Change j First enter the external code and then the external station number. Select and confirm the option shown. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. Select and confirm the option shown[1]. the programmed phone number appears on the screen. j Enter the station number. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 59 . ) Press the key shown.Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. Select and confirm the option shown. This deletes all entered digits. j Press the required speed-dial key.

When the line is free. Your service personnel can protect your telephone against discreet calling. 60 . Automatic connection setup (hotline) If this function is configured (contact your service personnel).Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). j Enter your internal station number. Lift the handset. you can join an ongoing call conducted by an internal user at a system telephone with display. the system automatically sets up a connection to a preset internal or external destination. Depending on the setting. )945 Enter the code. ^ Lift the handset. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). Reserving a trunk If configured (ask your service personnel). You will hear the dial tone. you receive a call and a note on the display. you can reserve an occupied trunk for yourself. M0184Reserve trunk Confirm. Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". the connection is either set up immediately or only after a preset period of time (hotline after a timeout). Prerequisite: "T0410Currently busy" appears on the display. ^ Lift the handset. ^ j Enter the external phone number.

) If this function has been configured (contact your service personnel). j Dial the external number. ^ Lift the handset. you can selectively assign a specific number (DID number) to your telephone before making an external call.S. page 31. Select and confirm the option shown. select a destination and start dialing. select a destination and start dialing. Lift the handset when the other party answers. j Enter the number you wish to dial. Dialing aid at the a/b (T/R) port: On the PC. "Lift the handset" appears on the PC screen. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. you can use a dialing aid to dial numbers and set up calls for your telephone. N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. You can also use your system telephone as a dialing aid for other telephones. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31. Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on. j Enter the DID number you wish to use.Enhanced phone functions Step by Step Assigning a station number (not for U. On the PC. Associated dialing/dialing aid If this function has been configured (contact your service personnel). [1] "Differing display view in a HiPath 4000 environment" page 136 61 . The assigned number then appears on the called party’s display. j Enter the internal station number ("T0380Dial for:").

\ Replace the handset.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. \ Replace the handset. You can ignore or accept the second call. Ending the second call and resuming the first one: M0032Quit and return or Confirm. A signal alerts you to the waiting call. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. The first party is placed on hold. ^ Answer the second call. you can either end the first call or place it on hold and resume the call later on. When you accept the waiting call. You are reconnected with the first party. Pay attention to the notes on voice encryption page 86. Lift the handset. ^ Lift the handset. Your telephone rings. 62 . Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. You are immediately connected to the second caller. "T0277Recall" appears on the display. You can block the second call or the signal tone ( page 63).

on page 31. A one-time special dial tone then alerts you to the waiting call.term.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). [1] "Differing display view in a HiPath 4000 environment" page 136 63 . M0131Save number Confirm. Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26.trm. select and confirm the option shown. Select and confirm the option shown. Prerequisite: You are on a call or an external station is being called. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26. Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call. Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls. Select and confirm the option shown.off or M0226Call wait. N Open the Program/Service menu M0227Call wait. Select and confirm the option shown[1].

external. Select and confirm the option shown[1].Enhanced phone functions Step by Step Parking a call You can park up to ten calls. Select and confirm the option shown. N Open the Program/Service menu M2050Calls g M0004Park a call page 31.. 0 . [1] "Differing display view in a HiPath 4000 environment" page 136 64 . you cannot retrieve the call. If a parked call is not picked up.. 0 . Retrieving a parked call Prerequisite: One or more calls have been parked. after a specific period of time the call is returned to the telephone from where it was parked (recall). N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31.. The phone is idle. If the park slot number you entered is not displayed. If the park slot number you enter is not in use. either internal. Parked calls can be displayed on and picked up from another telephone.9) and make a note of it. This feature is useful if you want to continue a call at another phone. Select and confirm the option shown.. enter another one. or both. 9 Enter the park slot number you noted earlier. it is already in use. Prerequisite: You are conducting a call. 9 Enter the number of the park slot (0 . Select and confirm the option shown.

press j Enter the noted trunk number. the LED of the assigned trunk key flashes slowly. it flashes slowly. S If the "K1921Retrieve" key is available it. S Press the "K1920Hold" key.Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. 65 . if nec. Then all other stations can accept the call on the assigned trunk. The phone is idle. Depending on the configuration. Accepting call on hold Prerequisite: One or more calls are on hold. page 73. or T If there is a "K1935Line:" key available for the relevant trunk. this may be necessary so other members can also pick up the call on hold. 801) and note the trunk number. \ or s Replace the handset or press the key shown. If available. Select and confirm the option shown. Press the key shown. N Open the Program/Service menu M0166Retrieve line or page 31. T0940Held on line: 801 The message of the relevant trunk appears (e. you can put external calls on hold.g.

you can talk to as many as four other parties at the same time. more information about unsecured connections is available here: page 86. Confirm. If voice encryption is not active or not available on a conference party’s phone. j Call the second party. Announce the conference. Announce the conference. j Call the new party. M0028Conference Select and confirm the option shown. 23189 Coco g M0198Remove party Select and confirm the party you want. j Call the first party. 66 . These may be internal or external users. Confirm. If the second party does not answer M0021Return to held call Confirm. Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. You can only add parties to or remove them from a conference if you initiated the conference. M0028Conference Select and confirm the option shown.Enhanced phone functions Step by Step Conducting a conference In a conference call. M0025Start conference Select and confirm the option shown. If a participant that was connected to the conference via an unencrypted line leaves. If necessary. A tone sounds every 30 seconds to indicate that a conference is in progress. the conference remains unsecured. the entire conference is unsecured. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm.

[1] "Differing display view in a HiPath 4000 environment" page 136 67 . Ending a conference M0028Conference g Confirm. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection.Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. Ending the call also deactivates DTMF suffix dialing. or M0183End conference \ Replace the handset. M0156Leave conference or \ Replace the handset. Select and confirm the option shown. ) and ( to transmit DTMF signals. party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. M0235Drop last conf. Open the Program/Service menu page 31. if this feature is configured (contact your service personnel). N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9. Select and confirm the option shown. Select and confirm the option shown[1]. if this feature is configured (contact your service personnel). Select and confirm the option shown. Removing the ISDN central office party from the conference M0028Conference g Confirm. Select and confirm the option shown.

S Press the "K1040Recording" key. 68 . During recording. You and the other party hear an announcement that recording has started and as long as recording is still running.Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details). Stopping recording R Press the "K1040Recording" key which lights up. The LED goes out. Prerequisite: You are on a call. you hear an acoustic signal approx. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide). it is not possible to add further call parties. you can record an active call. The LED lights up. the "K1040Recording" key is configured page 73. every 15 seconds.

After a member of the group has accepted the call request. M0023Consultation Confirm. the call from the first part returns to you (recall). [ Announce the call. you can use a speaker call (announcement. page 118) to announce a call in progress to a group of users page 59. If the connection between the two other parties is not established within 45 seconds. Prerequisite: You are conducting a call.Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). [1] "Differing display view in a HiPath 4000 environment" page 136 69 . j Enter the group’s station number. When a member of the group accepts the call page 50. c Press the key shown. \ Replace the handset. or M0022Transfer Select and confirm the option shown[1]. you are connected to this party. you can transfer the waiting party. The other party is placed on hold. M0003Speaker call Select and confirm the option shown.

Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"). j Enter the service code and/or telephone number. [1] "Differing display view in a HiPath 4000 environment" page 136 70 . Prerequisite: You have set up an external connection. Select and confirm the option shown[1]. Select and confirm the option shown. N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31. you must send a signal to the trunks before dialing the service code or telephone number.

Prerequisite: You have dialed an internal number and hear a busy signal. Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). M0052Override Select and confirm the option shown. 71 . 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. If this feature is configured (contact your service personnel). You can now start talking. T0326Camp-on Wait (approx. It is important that you reach the called party. you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. The called party and person to whom this party is talking hear an alerting tone every two seconds. The called party can prevent automatic call waiting page 63. The called party can then respond page 62. the following appears on the screen: "T0294Override: (Number or name)". If the called party has a system telephone with display. It is important that you reach the called party.

Service personnel can also configure an "automatic night answer service".Enhanced phone functions Step by Step Using night answer When night answer mode is active. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. M0047Save Confirm. Deactivating M0013Night answer off Select and confirm the option shown. all external calls are immediately forwarded to a specific internal telephone (night station). Press the "OK" dialog key to confirm ( standard night answer service). The automatic night answer service activates at specific times for your telephone depending on how it is programmed. j Enter the destination number ( temporary night answer service). You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). 72 . for example during a lunch break or after office hours.

The label appears automatically and cannot be altered. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. M0001Assign telephony funcor Confirm. Select and confirm the option shown. M0045Save incomplete Select and confirm the option shown. Example: Programming the Shift key S Hold down the key shown. M0037Change key M0096More features g M0242Shift Key if nec. A list of all available functions is displayed.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions. Confirm. 73 . Configuring function keys See also page 22. S Press the key shown. see the overview page 74. N Open the Program/Service menu M0001Prog. Select and confirm the option shown.g. M0068Exit or M0038Another key Select and confirm the option shown. Confirm. The LED displays show the status of the function page 22 and page 74. further inputs are required. with "M0039Call forwarding") cannot be saved completely. feature key page 31. Some functions (e. This means that when later initiating the function by pressing the button. Confirm.

M0203UCD (M0195Available on/off. M0062Trunk key. M0224General call key. M0110Ringing group on. Flashing quickly . M0063Call key. M0043Telephone lock. M0225Call wait. S R T M0065Repdial key (Internal). Party is on a call or has activated DND. M1845MULAP Privacy Release: Saved function is not activated. M0041Night answer. M0071Advisory message. Saved function is activated. Flashing slowly .I’m being called. M0106Forwarding . M0245MULAP Key. M0040Callback: S R S You have no entry for callback. M0242Shift Key. contact your service personnel.another party is being called and has not yet answered. M0194Work on/off). M0174Temporary MSN: No call via corresponding trunk. S R 74 .term. M0153Caller ID suppression.. M0246Ring Transfer. M1041Recording. Active call via the corresponding trunk. M0101Control Relay (only for HiPath 3000). M0085Do not disturb. M0081Direct station select: Party not on a call. M0161Door opener on/off. M0144Join/leave group. M0150Ringer cutoff. Saved function LED messages M0039Call forwarding. R You have an entry for callback. M0196Night answer on/off.Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration. If a function is missing. M0249Forward Line.trunk. M0154Waiting tone off. please accept. M0088HF answerback on/off.

75 . Flashing slowly .a call is placed on hold on the relevant trunk.Programming sensor keys Step by Step T Flashing quickly .call on the relevant trunk. call pickup is possible by pressing the sensor key.

M0091Room monitor. M0017View number of calls: chine. M0142Trace call. M0018Call waiting. M0028Conference. R All lines in this trunk group are occupied. M0214Answer page. M0213Page. M0186Lock all phones. M0080Directory (M18561=internal. M0052Override. S No waiting callers. M0002Speed dialM0042.your line is a call forwarding destination.callers waiting (certain number is exceeded). R Active connection to an application. Flashing quickly . M0108Recall-key. M0004Park a call. M0228Clear. The following functions programmed on keys do not have a LED function: M0065Repdial key (external). M0244Temporary Phone. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine. M0024Toggle/ Connect. M0039Call forwarding. M0011Show call charges. M0061Account code. T Flashing slowly.callers waiting (certain number is reached). M0222Consult internal. M0162Fax details: T Flashing quickly . M0076Send message. M0014Pickup . connection to an application is temporarily interrupted.group.Programming sensor keys Step by Step S At least one trunk is free. M1327Data I/O Service: S No connection to an application. M0262Procedure key. M18572=LDAP). 76 . M0167Hold key. M0003Speaker call. M0031DTMF dialing. M0187Release trunk. T Flashing slowly . M0166Retrieve line. M0008Open door. M0184Reserve trunk. S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check.directed. M0210Timed reminder. M0015Pickup . M0249Forward Line: check.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

Confirm. N Open the Program/Service menu M0001Prog. M0001Assign telephony funcor Confirm. The LED function is not available for internal station numbers on the second level. S Press the key shown. j Enter the station number. This deletes all entered digits. M1895+=Next layer H1875Destinations M0065Repdial key g Confirm. You can also save a number during a call. feature key page 31. you must program a "Shift" key page 73. See also page 22. S Hold down the key shown. To program the second level. M0037Change key if nec.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. Select and confirm the option shown. Select and confirm the option shown.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. Confirm. You dial the saved number by pressing the key page 38. Confirm. Select and confirm the option shown. 80 . If you make a mistake: a Press.

12 characters) page 24.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. Select and confirm to reset to the default label. Select and confirm the option shown. Confirm. Confirm. feature key page 31. M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog. You cannot change the labels on function keys. S Press the required key. Changing the label Confirm. 81 . Confirm to apply the changes. Adapt the contrast of the key label to your surroundings page 129. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made. j Enter text via the keypad (max. S Hold down the key shown. Select and confirm the option shown. +if nec.

Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. M0046Clear key Select and confirm the option shown. 82 .

Depending on the setting. If the cost indication facility has not been installed. After five seconds. If you want to display call charges as they occur during a chargeable call.) For the current call Call charges are shown by default on the display when a call ends. Select and confirm the option shown[1]. free external calls are also displayed. The message "T1721Free of Charge" appears on the screen either before or during the call. Depending on the network operator.S. call charges are assigned to the destination of the call transfer operation. N Open the Program/Service menu M0096More features g M0011Show call charges page 31.Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. Call charge display must be requested from the network operator and configured by the relevant service personnel. For all calls and for the last call Connection charges for the last chargeable call made are displayed first. Select and confirm the option shown. call charges are displayed during or after a call. If a call is forwarded. [1] "Differing display view in a HiPath 4000 environment" page 136 83 . your service personnel must request this option from the network operator. the accumulated connection charge (total) is displayed. the display will show the dialed number and/or the length of the telephone call.

S Press the "K1941Call Charges" key. Select and confirm the option shown 84 . select and confirm the option shown select and confirm the option shown Press to display further chargeable calls. Chargeable calls are displayed.Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. you can also display and print out information on chargeable calls for other phones (such as a pay phone).) If configured (contact your service personnel).S. M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73.

j Enter the external phone number. May be necessary. Select and confirm the option shown[1]. N Open the Program/Service menu M2050Calls g M0061Account code page 31. ( Press this key. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . j Enter the account code. if nec. or M0064#=Save Confirm. depending on configuration. You can also enter the account code during a call.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined account codes for you. contact your service personnel.

and/or T2060Call not encrypted Display. Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID.Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID. 86 . Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. accept a consultation call or are connected to a conference and the connection to a station is unencrypted. Z Warning tone. You will then receive a warning tone and/or a message on the display when you accept a call.

Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. external callers are connected to another phone. which you can specify (contact your service personnel). an indication on the display. page 26. you can activate the ringer cutoff function. Select and confirm the option shown. Activating/deactivating "Do not disturb" If you do not wish to take calls. Activating c Open the idle menu M0086DND on Activating page 26. Authorized internal callers automatically override the DND feature after five seconds. you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. c Open the idle menu M0087DND off Confirm.Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. and a key which has been programmed to flash (such as a trunk key). Calls are only identified by one ring signal. c Open the idle menu M0148Ringer cutoff off Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 87 . Select and confirm the option shown[1]. page 26. When you lift the handset. you can activate do not disturb. Internal callers hear the busy tone.

Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. Your service personnel can activate/deactivate caller ID suppression for all phones.Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. 88 . The feature remains active until you deactivate it. Select and confirm the option shown. Select and confirm the option shown. c Open the idle menu M0152Restore caller ID page 26.

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

Confirm[1]. If you forget your code. j Re-enter the new PIN. If you have not yet set a PIN. use "00000" the first time. [1] "Differing display view in a HiPath 4000 environment" page 136 92 . contact your service personnel to have the default code restored.Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. j Enter the new PIN. j Enter the current five-digit PIN. Select and confirm the option shown. You can save this code. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31. The default code is "00000".

05 (= 9. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. possibly 2 or 7 If the selected language is "S1308US English" page 135.30 (= 2. You must save the required call times. 93 . Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31. Deleting and checking a saved appointment Confirm. N Press the key shown. Confirm. M0211One time only or M0212Daily M0047Save Select and confirm the option shown. Confirm.30 pm). You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. you can enter the code 2 for "am" or 7 for "pm" (default = "am").05 am) or 1430 for 14. Select and confirm the option shown. Select and confirm the option shown. j Enter a 4-digit time such as 0905 for 9.More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94.

or M0119Enter message text The code is shown on your display with the corresponding message. Select and confirm the option shown. Sending a message You can send short text messages to individual stations or groups of stations with system telephones. Select and confirm the option shown. j Enter message (up to 24 characters) M0109Send Confirm. 0 . it is repeated five times and then deleted. The phone is ringing. Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. 94 . Select predefined text (can be changed by service personnel) and confirm. pulse or tone dialing telephones.. page 23. j Enter the internal station number of the recipient or I00000=Please callback or group.More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives. Creating and sending a message c Open the idle menu M0076Send message page 26.. The appointment time is displayed. T1206Reminder at 1200 page 93. n Press key twice. 9 Enter the code directly. If you do not answer the timed reminder. or ^ \ Lift the handset and replace it again.

M0074Message sent Confirm. The message is deleted. Press the key shown. Select and confirm the option shown. The text message appears on the display. Deleting messages M0049Delete Select and confirm the option shown. page 26. Calling the sender M0084Call sender Select and confirm the option shown. 95 . c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm. O The LED lights up. see the example on page 29. Viewing the transmission time M0075Time/date sent Confirm. Select and confirm the option shown. The sender’s caller ID appears in the first line on the display. The text message is displayed. Viewing and editing incoming messages Pay attention to the notes on page 29.More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message.

or M0119Enter message text Select and confirm the option shown. 0 .More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. the message appears on the caller’s display. Predefined messages with a colon can be completed by entering a digit. off or Confirm. Select and confirm the option shown. c Open the idle menu M0072Advisory msg... R When the "M0071Advisory message" is available page 73. on A00000=Will return at: or page 26. page 23. The code is shown on your display with the corresponding message. 9 Enter the code directly. page 26. Select predefined text (can be changed by service personnel) and confirm. Press the key shown. 96 . j Enter message (up to 24 characters) M0047Save Confirm. Deleting advisory messages c Open the idle menu M0073Advisory msg. When you receive a call. the LED lights up.

97 . • LED is flashing quickly: The limit has been exceeded (overload). R Press the "K1940 Calls in Q" key. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload).More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73. • LED off: There are no waiting calls. Contact your service personnel to find out the waiting call limit. • LED is flashing slowly: The set limit has been reached. the LED on the key lights up.

[1] "Differing display view in a HiPath 4000 environment" page 136 98 . Select and confirm the option shown[1]. j Enter the number of the other user. Select and confirm the option shown. page 92. N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31. he or she is prompted to do so on his or her phone. T1693Change PIN If the other user has not set a PIN. j Enter the other user’s lock code if nec.More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. j Dial the external number. This state is canceled as soon as the call is ended.

Prerequisite: You received a mobile phone number and.g. j Enter the "Mobile phone number".More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. The "K1027Mobile Login" key is configured on your OpenStage. 834) is output: ( Press the key shown. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. if nec. where applicable. S or if a key is not configured. M0202Entry complete 99 . they are not there the next time you log on. The request "Code for IP number nnn (e. j Enter your password. The request "New number. preceded by the mobility icon. The logon procedure starts. Press the "K1027Mobile Login" key. in the last line on the left when you are correctly logged on page 25. j Enter the code for "Mobile Login (log on)" (see page 148). that is. Your mobile phone number will appear. The original "guest telephone" setting is deactivated. a password (consult your service personnel). Entries are only temporarily saved in the call lists and personal phonebook. The mobile phone number remains available until you log off the "guest telephone". or Confirm. You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection." is output.

properties and functions. The logoff procedure starts. or if a key is not configured. j Enter the code for "Mobile Login (log off)" (see page 148). The message "Log off successful" is output on the first "guest telephone". log onto the second "guest telephone" in the usual fashion (see page 99). 100 . You can now use the second "guest telephone" in the same way as the first one. The "home telephone" remains locked. Logging off the "guest telephone" S Press the "K1027Mobile Login" key.More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone". The "guest phone" is now available with its original phone number.

The LED goes out. N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown. The following functions are deleted. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. the key lights up when a fax or a message has been received. Deactivating signaling R Press the flashing "K1997Fax service" key. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. if enabled: • • • • • • • • • • Forwarding on Advisory msg. Select and confirm the option shown[1].

#1 Lock and unlock phone.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). For any additional input. code *85/#85 page 118 Reset services and functions. *97 for "Do not disturb on"). 102 . page 43 N Open the Program/Service menu M0135Associated serv. page 87 code: *97/#97 Call forwarding. code *69/#69 page 96 Group call. *12. code *81/#81 page 118 Leave an advisory message. code *46/#46 page 93 page 31. follow the instructions on your display. code *90/#90 page 107 Night answer. j Enter code (for example. code *44/#44 page 72 Timed reminders. code *66/#66 page 90 Ringing group. code *11. *13. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. code #0 page 101 Control relays. Select and confirm the option shown. j Enter the internal station number of the phone where you wish to activate the function.

code *86/#86 page 88 Camp-on tone. code *97/#97 page 87 Ringer cutoff. phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. Enter the code (only required if programmed in the system). code *98/#98 page 87 Dial using speed dial. code *87/#87 page 63 Open door. you can use an external phone like an internal station to set up an outgoing external connection via the system. j Establish a connection to the system.More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). code *7 page 58 Associated service. code *81/#81 page 118 Group call. code *85/#85 page 118 Caller ID suppression. code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. code *68/#68 page 94 Leave an advisory message. You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. code *61 page 51 Release door opener. code *90/#90 page 107 Do not disturb. code *93 page 92 Send a message. code *89/#89 page 52 Control relays. 103 . code *1/#1 Lock and unlock phone. code *69/#69 page 96 Ringing group. code *66/#66 page 90 Save your PIN. The phone is not connected to the system. Enter the station j Wait for the continuous tone (if necessary. code #0 page 101 page 43 Call forwarding. switch ( number (contact your service personnel).

KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). 104 . j Enter the required trunk number (contact your service personnel). If necessary. Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel). In the case of an external call. Siemens Enterprise Communications GmbH & Co. The connection is cleared as soon as the function is successfully activated. Contact your network provider to find out which ISDN functions can be code-operated in your country. refer also to the user guide for dial pulse/DTMF phones. N Open the Program/Service menu M0267Keypad dialing Confirm. or j Dial the external number. You can only perform one function/establish one outgoing connection at a time. j Entering a code for required ISDN function (contact your service personnel). page 31. make further entries.More functions/services Step by Step j Wait for the dial tone and enter the code for example. the connection is cleared as soon as one of the call partners hangs up. you can access ISDN functions in some regions using codes. *97 for Do not disturb on.

such as hotel services or information systems. 105 .. depending on configuration (contact your service personnel).. 9 Enter data. ( Enter the code. you are guided by the connected computer.. Select and confirm the option shown. 0 . you can control connected computers or programs running on them. from your telephone. However. or M0202Entry complete Confirm.. or Inputs in online mode The connected computer processes your entries directly. For entering data. ( Complete entry. data service page 31.More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel). N Open the Program/Service menu M0185Tel. you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 . 9 Enter data. Prerequisite: You have set up a connection.

. via your phone display. The LED lights up.. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted. page 73. tion. You send information to the application and receive information from the application. (Key programming control.More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel). or ^ \ Lift the handset and replace it again. 9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing. You answer the call. S Press the "K1328Data I/O" key. Resuming communication with the application T Press the flashing "K1328Data I/O" key. 106 . for example. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications).) j Enter the three-digit ID for the application you wish to +-0 . Ending communication with the application Select and confirm the relevant CSTA message.

and display an appropriate message on the screen. Depending on how you program the relays. call your phone.More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel). you can use up to four relays to enable/ disable different devices (such as a door opener). 107 . sensors are able to recognize signals. Select and confirm the option shown 1 .. 4 Enter the relay. you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel)..

) If radio paging equipment (PSE) is connected to your system (contact your service personnel). you must have enabled a ringing group page 120. Answering the page from the nearest telephone ^ Lift the handset. call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE. you can locate people via their pocket receivers. j Enter own station number. 108 . Paging persons To ensure that you can be found.S. )59 Enter the code. Pocket receivers signal a call request to the person you want to page.More functions/services Step by Step Radio paging (not for U. A call request is signaled automatically. This person can then answer the page at the nearest phone.

simultaneously functions as the secondary line on that telephone. a status message indicating that this line is busy is displayed on all other telephones. This line can be reached in the usual manner via your public phone number. Direct call line A line with a direct connection to another telephone. Your primary line. for example. Your phone features trunk keys (MULAP keys) page 110. If. Incoming calls are signaled on this line. Secondary line The secondary line on your phone is used as a primary line by another subscriber. The line status (if configured) is displayed for all telephones that share this line. you belong to a team of subscribers with multiple lines (multiline page 13). You can see the status of the line from the LED. 109 . Primary line All multi-line telephones have a primary line. Lines A distinction is made between primary and secondary lines. which is configured on another telephone. Shared line A line that is configured on multiple telephones. Each of these line types can be used on a private or shared basis page 109. Line utilization Private line A line that is used by a single telephone.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). a shared line is being used by a telephone. This line cannot be used as a secondary line by another telephone.

– Incoming call on the line. LED displays on trunk keys S Off LED Explanation – The line is in idle mode. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. – The line is on "Hold". you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line. – The line is busy. flashing sensor keys are identified by this icon. If automatic line seizure is configured. The flashing interval represents different statuses. T Flashing[1] – Hold reminder is activated. which are described in detail in the corresponding sections of the manual. Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. As a team member. R On [1] In this manual. a trunk is automatically assigned when you lift the handset or press the trunk key.Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). 110 . regardless of the flashing interval.

or On-hook dialing: Speakerphone mode. \ or s Replace the handset or press the disconnect key. Depending on the configuration (contact your service personnel). or On-hook dialing: Speakerphone mode. j Dial the phone number. this may be necessary so other team members can also pick up the call on hold. Dialing with trunk keys if nec. Hold S Press the "K1920Hold" key. ^ If the party does not answer: Lift the handset. if nec. T Press the trunk key flashing slowly. if nec. Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. ^ Lift the handset. Retrieving the call 111 . T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active).Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active). The "K1920Hold" key has been programmed on your telephone page 73.

Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. S Press the "K1847Priv Release" key. [ You are conducting a call. ty is on hold. Up to three team members can now join the conference. T Press the trunk key flashing slowly. The LED lights up. T Press the flashing trunk key. Press the trunk key flashing slowly each time. The first call party is on hold on the other trunk.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. The second call parYou can switch between lines as often as you wish. MULAP conference release If configured (consult your service personnel). The default label is "K1847Priv Release". T Press the flashing trunk key. If you program this key. you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. you do not have to use the menu to set up a conference. Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. Another trunk key is flashing. 112 .

T Press the flashing DSS key.Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. ^ Lift the handset.a caller is trying to reach another member of your team.the team member is not engaged in a phone call. ^ If the party does not answer: Lift the handset. or On-hook dialing: Speakerphone mode.a call has arrived for you and needs to be answered. Calling a team member directly S Press the DSS key. Understanding LED messages from DSS keys S LED on the DSS key is off . if nec. or R If the team member you wish to reach is engaged in another call. or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes. the DSS key on your telephone is lit. or On-hook dialing: Speakerphone mode. You can still make the call in this case. This means that each team member can be reached directly by other team members at the touch of a button. This is not necessary if you are called directly (DSS key flashes quickly). who has not yet answered.the team member is engaged in a phone call or has activated do not disturb. or T LED on the DSS keys is flashing slowly . R LED on the DSS key is lit . or T LED on the DSS key is flashing rapidly . 113 .

Accepting a call for another team member T Press the flashing DSS key or trunk key. \ Replace the handset. or s Press the key shown. or On-hook dialing: Speakerphone mode. 114 .Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. ^ Lift the handset.

S If available. N Open the Program/Service menu M0251Forward Line: On or page 31. S If available.) 115 . excluding the call forwarding type and destination page 73. Select and confirm the option shown. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. (You have programmed a key with the incomplete "K1952CFW MULAP" function. M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown. M0047Save or Confirm. page 73. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. press the "K1952CFW MULAP" key.) S Press the required trunk key. or j Enter the required trunk number. (External destinations require special configuration in the system).Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). press the "K1952CFW MULAP" key. select and confirm the option shown Select and confirm the option shown j Enter the destination number.

call forwarding is not active for this trunk. Select and confirm the option shown. or R If available. a special dial tone sounds when the line is seized. or j Enter the required trunk number. or R The LED on the "K1952CFW MULAP" key lights up . R Press the required trunk key. 116 . or T The LED on the "K1952CFW MULAP" key is flashing slowly. the trunk is the call forwarding destination. press the "K1952CFW MULAP" key.call forwarding is active for this trunk. Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off .Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31. If you have activated call forwarding for a trunk.

Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". or j Enter the required trunk number. Select and confirm the option shown. or N Open the Program/Service menu M0247Ring Transfer: On page 31. S Press the required trunk key. S Press the required trunk key. Activating S Press the "K19309Ring xfer" key. 117 . Deactivating R Press the "K19309Ring xfer" key.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. all calls for the executive are audibly signaled only by the secretary phone. or j Enter the required trunk number. Select and confirm the option shown. or N Open the Program/Service menu M0248Ring Transfer: Off page 31. The LED goes out. The LED lights up. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. The default label is "K19309Ring xfer".

If the LED on a programmed "K1958Hunt group" key is illuminated page 73.Using team functions Step by Step Using team functions If configured (consult your service personnel). You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109. [1] "Differing display view in a HiPath 4000 environment" page 136 118 . S or R Press the "K1958Hunt group" key. c Open the idle menu M0139Leave group or M0140Join group page 26. this means that the audible tone was activated for at least one group. your telephone is part of a team. The team consists of internal phones that are able to use certain functions. This function is not available for the executive phone in team/executive/secretary configurations. until a group member answers the call. which can be reached via hunt group or group call station numbers. Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel). group call or individual trunks in a group (including executive/secretary). Select and confirm the option shown[1]. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group. Each station in the group can still be reached via their personal station number. you belong to one or more groups of stations. You can activate and deactivate the audible signal for a hunt group. select and confirm the option shown.

the audible tone is active for this group or trunk. The next group/trunk number is displayed with a group name. you will hear a special dial tone when you lift the handset. or M0140Join group Select and confirm the option shown[1]. If an "X" appears between group/trunk number (such as 301) and group name.Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). The audible tone for the group/trunk displayed is deactivated. select and confirm the option shown. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26. The audible tone for the group/trunk displayed is activated. The audible tone for all groups and trunks is activated. or M0256#=Leave all groups Select and confirm the option shown[1]. If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . or 301 Group name No "X" means that the audible tone is deactivated. or M0139Leave group Select and confirm the option shown[1]. Select and confirm the option shown[1]. or M0255*=Rejoin all groups Select and confirm the option shown[1]. Confirm. S or R Press the "K1958Hunt group" key. The audible tone for all groups and trunks is deactivated.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

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120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

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Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

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These are described in this section. You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". M0139Leave group or M0140Join group select and confirm the option shown. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. such as a proprietary PC network). Select and confirm the option shown. i or ( Confirm your entry. j Enter the (DISA) station number of your phone. You are conducting a call via the LAN (PC network). c Open the idle menu M0261DISA intern page 26. HiPath 2000/HiPath 3000/HiPath OpenOffice EE. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment.Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network. j Enter the (DISA) station number of the other i or ( Confirm your entry. In this instance. you must note certain particularities for some functions. 123 .

Select and confirm the option shown. j Enter the destination phone number. M0047Save Confirm. select and confirm the option shown select and confirm the option shown. Deactivating c Open the idle menu M0020Forwarding off page 26. i or ( Confirm your entry. Select and confirm the option shown. Select and confirm the option shown. Activating j Enter the (DISA) station number of your phone. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26. 124 .Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. c Open the idle menu M0261DISA intern page 26. i or ( Confirm your entry. j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE.

Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. j Enter the (DISA) station number of the phone you are i or ( Confirm your entry. Select and confirm the option shown. M0047Save Select and confirm the option shown. c Open the idle menu M0261DISA intern page 26. you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected. Select and confirm the option shown. c Open the idle menu M0012Night answer on page 26. Deactivating c Open the idle menu M0013Night answer off page 26. 125 .Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel). j Enter the destination number (= temporary night answer service). Activating using to activate/deactivate night answer.

M0202Entry complete M0047Save M0068Exit Select and confirm the option shown. then follow the operating instructions. Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26.Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118. Saving. Select and confirm the option shown. and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31. 126 . Confirm. Select and confirm the option shown. Confirm. Select and confirm the option shown. j Enter the station number. displaying.

j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay.4 Enter the relay. 127 . i or ( Confirm your entry. 1. Confirm to use to control the relay. j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry.. M0261DISA intern Select and confirm the option shown. you can also control relays page 107 in other HiPath 3000 communications platforms. M0099Control Relay On or M0100Control Relay Off select and confirm the option shown.Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel)..

c Open the idle menu M0261DISA intern page 26.Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel). j Z Dial the entrance telephone number. HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. Select and confirm the option shown. 128 . M0008Open door Select and confirm the option shown. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms. i or ( Confirm your entry. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to control the relay.

+ or . Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available). + or . i Save.Keep pressing the key until the desired contrast is set. + or . page 25. i Save. Adjust the display unit so that you can clearly read the screen. page 25.Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. + or .Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Setting contrast The display has four contrast levels that you can set according to your light conditions.Keep pressing the key until the desired contrast is set.Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown. 129 .

Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. the desired volume is set. 130 . Adjusting the ring tone + or .To adjust the ring tone: Keep pressing the keys until the i Save.Raise or lower the volume. Adjusting the receiving volume during a call You are conducting a call. + or .Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown. page 25. Keep pressing the key until i Save. page 25. Adjusting the ring volume + or . + or . the desired volume is set. Keep pressing the key until i Save.Raise or lower the volume. + or . desired tone is set.Press one of the keys shown in idle mode M0034Ring volume Confirm.

) 131 . Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. + or . Select and confirm the option shown. other calls can be signaled acoustically in the team during a call. + or M0055Speakerphone mode + or . Press one of the keys shown in idle mode. Select and confirm the option shown. Press one of the keys shown in idle mode page 25. Hold down the key shown. You will hear the attention ring. "T0344Normal room" and "T0345Noisy room".Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys. the desired volume is set.Raise or lower the volume. + or M0250Attention Ring Vol. Keep pressing the key until i Save.To set the room type: Keep pressing these keys until i Save. you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". the setting you want appears on the screen.

N Press the key Benutzer Confirm. Audio Einstellungen Headset port Wired headset Select and confirm the option shown. j Enter and confirm the user password. Select and confirm the option shown. Select From the following setting[1] select and confirm the option shown in the context menu.Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. z You can also configure this setting via the Web interface page 137. Save & exit [1] The phone displays the current setting. 132 . • Wired headset • Wireless headset • Conference phone Select and confirm the option shown. if nec.

Individual phone configuration Step by Step Local dialing If "local dialing" is activated. N Hold down he key. [1] The phone displays the current setting. Select and confirm the option shown. z You can also configure this setting via the Web interface page 137. you can delete characters with the return key and re-enter them when entering a number. The connection is only set up when you have confirmed "Dial". 133 . Select and confirm the option shown. j Enter and confirm the user password. Required setting[[1]] ("Activated" or "Deactivated") in the context menu. Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. Select the "Local dialing" entry . if nec. Benutzer Confirm.

Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm.Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. Select and confirm the option shown. 134 . page 31.

Select and confirm the option shown. 135 . feature key page 31. N Open the Program/Service menu M0001Prog. Prerequisite: The phone is in idle mode. M0068Exit Select and confirm the option shown. Select and confirm the option shown. If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. The key assignment is displayed.Testing the phone Step by Step Testing the phone Phone functions. N Open the Program/Service menu M0102Phone test page 31. testing You can test your phone’s functionality. S Press any key.

term. lease? M0227Call wait.directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup .trm.directed M0014Pickup .???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait.off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 .Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration. some functions may not always be offered in the display as described in this document. display texts may differ from those described in this document according to the system configuration. In addition.

Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. https://[Name of the phone] [Name of the phone] which was assigned by service personnel. 137 . Administratorseiten This area lets you configure settings for administering your phone and the network environment. Communication is via a secure HTTPS connection. contact your service personnel or refer to the administration manual. open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. For more information. You must log on with this password in future every time you want to open the Benutzerseiten. You can ignore any certificate messages issued by the browser. You will be prompted to configure a user password the first time you call up the web interface. Access to the Administratorseiten is protected by the admin password.

Click the menu heading again to close the menu. Click the corresponding button to save or discard your changes. 2. 4. Click a menu heading to display the individual menu entries. Click a menu entry to open the corresponding form. 3. • "Logout": Log off the phone 138 . Make the desired changes.User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

Not authorized Possible cause: Locked function selected. Possible reaction: Enter correct station number. Key memory is full Possible cause: The system currently has no free space for external station numbers. Possible reaction: Try again later. Possible reaction: Enter correct station number. Possible reaction: Apply to service personnel for authorization for relevant function. Invalid station number Possible cause: Dialed your own station number. Currently not possible Possible cause: Dialed a non-existent station number. 140 . Call this station again later.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect. Possible reaction: Enter correct station number. Called phone is unplugged.

Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes. external station number). Possible reaction: Confirm "Clear LED support" to save the station number.Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. The existing internal station number remains on the other layer without LED display. Possible reaction: Confirm "Clear other layer" to save the station number/ function. 141 . Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. for example.

You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). Caring for your telephone • • • Never allow the telephone to come into contact with coloring. clean it with a diluted neutral cleaner containing surfactants. such as a dish detergent. • 142 . To correct any other problems First contact the relevant service personnel. Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). If so. If the telephone is very dirty. oily or aggressive agents. they must contact Customer Service.Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. Never use aggressive or alcohol-based cleansers on plastic parts. Afterwards remove all traces of the cleaner with a damp cloth (using water only). deactivate it page 87. Always use a damp or antistatic cloth to clean the telephone. enter your PIN to unlock it page 90. Never use a dry cloth. If the service personnel are unable to correct the problem. The use of scouring agents is also forbidden. If the phone is locked.

com/index.Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15. You can use the tool online via the browser or you can download it for local use.siemens-enterprise. • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language. 143 .

................ 96 Agents . 49 rejecting ....................................................................... 106 D Details...................... 63 Call waiting (camp-on) tone off ... 51 forwarding ........................... 52 accepting in a team ...Index Index Numerics 5-way navigator .................... 83 for your telephone .................................... 43 in the event of telephone failure ............................................................................................ 41 Connection options ................................................... 33 accepting from the answering machine ... 101 ....... 107 CSTA ................................................................................................................................................ 33.......................................................... 114 using DSS keys in a team .................. 60 Consultation ......... 83 Call duration ............................................................... 135 Code dialing in ISDN ....................................................................................................................................... 61 Associated service .. 88 Caller list....... 42............... 63 Automatic connection setup ........................... 63 preventing ............................................................................................................................................... 120 answering .......... 36 B Busy override ............... 33 distributing ........................................................................... 62 allowing ......................................... 51 Advisory message ......................... directed ............................................... 96 deleting .......................................................................................................... 44 Charges for another telephone .......................... 52 Assigning a DID number ....................... 63 Call waiting on/off .................. 85 Call charges for another telephone ............................................................. 63 Call waiting tone on/off ......................................................... 121 Central telephone lock ............................ 64 pickup..................................................................................................................................... group ...... using ...................................... 71 C Call accepting ............................................... 21 A Activating door opener ................................... 63 Callback ....... 30 Call volume .......................... 113 Call charge assignment ............................... 47 Caller ID suppression .................. 60 Automatic line seizure ................................................................... 43 forwarding in a team ......... 64.. 30 Call request ..................................................... 121 entrance phone ....................... 121 Announcement . 97............. 15 Connection setup.................................................................. 68 Calls in queue ......................... 20 Audio keys . 104 Conference ............................ 54 Calling a second party .. 61 Associated dialing/dialing aid ............................................................................. 115 holding ....... fax .......................................................... 83 for your telephone .......... 91 CFNR ............................................................................................................................................................. 65 transfer after announcement ........................................................ 65 in a team with trunk keys ................... 130 Call waiting ................. 101 call pickup ........... 83 Call forwarding ............ 71 accepting ......... 20 Automatic camp-on preventing and allowing ................... 41 Control relays ............ 114 accepting.......................................................................... automatic .. 46 Call log .. 83 Checking the key assignment .................... 40 144 retrieving from park .............. 131 Audio controls .................. 59 Answering machine ... 41 Calls recording ........................... 111 parking .. 102 Attention ring volume .... 45 MSN in CO ............. 69 transferring ..........

... 103 Discreet calling ..Index Dialing from the caller list ..... 50 off ....................... 25 status bar ... 74.......................................................................... 61 Dialing internal calls ..................................................................... 50 Headset ........................................................................................................... 127 Hold ....................................... 36 using DDS keys ................ 17.......... 36 on-hook dialing .............. 55 IP telephony ........................................ 103 G General information ................................ 50 on .................................................................................................................................................................................... 36 Dialing numbers from the internal directory ..... 28 messages ......................................... 28 messages .......... 49 HiPath 5000 opening a door ............................................................................................................................................................................................................................................................................................................................................... 60 Hotline delayed ................. 118 I Icons ..... 73 Function keys ........................................... 104 Keys programming ...................... 55 DISA .......................... 3 Incoming calls ................. 87 Door release .......................................................................................................... 39 Direct inward system access (DISA) .................................................. 153 connection status .................................................... 55 from the LDAP database .............. 73 145 ....................................................................................................................................... 136 Distributing calls ...................................................................................................................................... 20 Functions activating/deactivating for another telephone ....... 60 Hunt group ................ 103 Direct station select ..................................... 113 Directory...... 123 E Entrance telephone .................... 36 F Fax details .................................... 73 saving incomplete ...................................... 65 Hotline ................................. internal ...... 25 status bar ................................ 129 Display icons ........ 11 Graphic display ........................ 54 internal/external calls .......... 58 with the dialing aid ...................................... 25 Important information ................................................................ 52 programming .... 128 relays .......................................................................................................... 37 with DDS keys ....................................................................... 25 Display view for HiPath 4000 environment .................... 73 resetting .......................................................... 46 Forwarding MSN in CO .......... 121 Do not disturb .......... 153 connection status .................... 30 Internal directory . 38 with speed dialing ..................................... 56 using redial ............................ 23 Keypad dialing ................................................. 25 Group call ............ 101 Forwarding MSN in CO ...... 129 Display contrast ................................ 46 Free keys K Key modules ....... 101 using from the outside ................................................................... 118 H Handsfree answerback .... 102 programming on a key . 60 Display angle ................................. 51 External code ........... 19 Keypad ...................................... 61 Dialing aid S0 bus ................................................ 46 multiple subscriber number (MSN) ..

........... 31 Programmable sensor keys ................ 135 Phone settings .......................................... 90 Loudspeaker ................................... 36 Message answering .......................................................... 130 N Night answer ................. 94 MULAP conference release ...... 113......... 22 function keys ........................................................................... understanding 74............ 91 testing ............................ 22 LED messages......................... 110 LED display direct station selection keys ............. 17 Operating instructions ..... 135 using another like your own ......... 85 M Making calls with a headset ........ 2 146 ............................................................................................................................................................................................................ 49 Making external calls ........................................ 49... 3 Locking all phones ............................................................................ 101 Resetting services ................. 30 Overload ............. 98 Making trunk calls ...... 101 Ring tone ........................... 129 Pickup (call) ..... 123 LDAP telephone database .................................................. 85 Project code......................................... 92 Placing a call on hold in the team .................... 109 Procedure programming on keys ................. 108 Recall ... 92 Phone locking another ............. 111 Primary line ................ 35 Opening a door ................................................................... 54 Relays ... 109 Private line ........................................................... 97 P Parking a call ......................................................... 96 LED trunk keys ..... 95 deleting/displaying . 109 Location of the telephone ... 91 Locking/unlocking ...... 73 Project calls ............................................. 51 with a code ................... 33.............................................. account code ........................................................................................................ 39 from the caller list .................................................... 69 Receiving volume ......................... 95 sending ................................................. 68 Redialing a number ............................. 130 Ring transfer in an executive/secretary team ......................................................... 109 Multi-line telephone ........................................................................................ 72 Number saving ....................................................................................................... trunk keys ..................................... 64 Personal identification number ................... 116 Line seizure.............. 80 O Open listening ............................ 117 Ring volume ............ 107 Reserve trunk ............................................................................................................................. 130 Recording ....................... 92 for a telephone . 46 R Radio paging equipment (PSE) ......................................... 94 receiving .......... saving ............ testing ...... 91 locking/unlocking centrally .......... 78 Program/Service menu ............Index L LAN telephony ........ 34 Operating steps programming on a key ......... 22 Programming free keys ........ 52 OpenStage Busy Lamp Field 40 . 56 Leaving an advisory message .............. 90 PIN................................................... 36 Line utilization ..................................................................................................................................................................... 112 MULAP keys............................ 98 Phone functions...... 60 Resetting functions ........................ 78 Outgoing calls ........................... 19 OpenStage Key Module 40 ........................ 36 Making mobile calls ......................................... 13 Multiple subscriber number (MSN) forwarding ................................................. automatic .. 120 PIN .........

............ reserving ....................................................................................................... 135 Temporary phone ...................................... 59 Speakerphone distance .. 114 after announcement ................................................................ 86 Sensors ..... 95 receiving ......................................................... 61 deactivating display .... 89 Text answering ............................ 12.................. 3 Speakerphone mode .................. 131 Special dial tone . 129 Shared line .................................................................................... 58 DTMF tone dialing ....................... 97 Web interface ........................................ 60 S Second layer .......... 93 Timed reminder....................................... 13 Speaker call .............................................................................. 12..................................................... 105 Telephone locking ................................................................. 58 suffix-dialing .......... 88 suppressing ............................. 67 System speed-dialing ........................................................... 58 saving station speed-dialing ......................................................................................... 110 Trunk... 94 Toggle/Connect .............. 132 Settings ............................................................................................................. 90 Telephone database LDAP ... 120 Room monitor ................................................ 37.............................................................................................................................................................. 109 Secure Call ........ 88 Station speed-dialing ...................................................................... 12.... 95 Text message deleting/displaying ....................................................................................... 142 Telephone test ........... 109 Shift .................... 101 U UCD ......................................... 56 Telephone maintenance ....................................................................................................... 12................. 112 Tone dialing .................................................. 58 system ... 34............ 37 Shift key ......... 94 sending ..................................................................................................................................................... 98 Testing the telephone .............................. 121 Unanswered calls ................. 137 Work time .... 90 locking/unlocking .......Index Ringer cutoff ........ 41 Timed reminder ..... 86 User interface ............................... 14 User support .......................... 69 Troubleshooting ............................................ 58 Suffix-dialing automatic . 67 Trace call ... 16 V Variable call forwarding ...................... 67 Tone dialing (DTMF dialing) .......... 142 Trunk flash ............. 87 Speed-dialing dialing ............................................. 135 147 .................. 58 System-wide cancellation ................. 37 Secondary line ...................................................................................................................................................................................... 89 Transfer (call) ..... 43 Voice encryption ............................................. 41 in the team .............................................. data service ........................ 38 Second level ............................... answering .................... 38 Single-line telephone .......... 94 Three-party conference ............................... 107 Set headset port .......... 42...................... 86 Secure connection ........ 87 Ringing group .................... 30 Unsecured connection .............. 70 Trunk keys ........................... 16 Using network ports more efficiently ........................ 86 W Waiting calls ................................ 58 Station number assigning ............................................. 122 T Tel....... 11 Using Ethernet switches ............................

*405 *69 #69 *83 . as shown on the display.. . functions can be activated interactively (select + confirm).... .Overview of functions and codes Overview of functions and codes The following table lists all available functions. . 148 bd . . . . . X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 . . . . bd .. . . If configured (contact your service personnel). off Associated serv. . . .term. . .on Call wait. . . . Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait. via the Program/Service menu (select + confirm or enter a code). . Interac. . . . .. .off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg. . or with function keys. on Advisory msg.trm. using the key X X X X X X Code *55 *87 #87 *490 #490 . . .

. . . . . . . . . . .Overview of functions and codes . .. .. .. . . . . *85* #85# *68 #68 #68 *503 149 . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X . . . .. using the key X X X X Code *67 *62 *88 . . Interac. Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . . . . .. .. .

party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U. . .) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . . . . . . . . . . . . *9419 .. . Interac.. . . Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf. . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X . . .. .Overview of functions and codes . . . . ..S. . . . using the key X Code *3 . . .. *59 *60 *0 *0 X X 150 . X X X *44 #44 *56 #56 . . .. . bd .

. . . . . . .. .. . . . . . . . . . .. *89 #89 *61 151 . . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. . . data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . Interac. .S. . . .. . . . . feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel. using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X . . ..) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog. . bd . ..Overview of functions and codes . .

Overview of functions and codes . . . using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 ... . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup .. .directed Pickup .. . *64 #64 *501 #501 *63 *943 152 . . . . .. . . . . .. . bd . Interac. . . . . .group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones . .

consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .g.Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e.

OpenScape. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. All other company. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. product and service names are trademarks or registered trademarks of their respective holders. Communication for the open minded Siemens Enterprise Communications www. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.com/open . Availability and technical specifications are subject to change without notice. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG.Copyright © Siemens Enterprise Communications GmbH & Co.siemens. brand. KG Hofmannstr.

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