Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

2

Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

3

. . . . . . . . . . . . . . . . . . . . . . . . Telephony dialogs . . . . . . . . . . . . . executive/secretary functions . . . . . . . . . . . . . . . . . . . . Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . . Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 3 3 General information. . . . . . . . . Service. . . . . . . . . .2 Trademarks . . . . . Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software update . Idle mode. Product support on the internet . . . . . . . . . . . . . . . . . . . Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio keys . . . . . . . . . . . . . . . . . . . . Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using network ports more efficiently . . . . . . . . . . . . . . OpenStage Busy Lamp Field 40 . . . . . OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . . . . . . . . . . . . . . . . . Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended use .Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Team functions . . . . . . . . . . . . . . . Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mailbox . . . . . . . . . . . . . . . . . Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function keys. . . . . . . . . . . . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rejecting calls . . . . . . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call via the headset. . . . . . . . . . . Making calls. . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open listening during a call . . . . . . . . . . . Switching to the handset. . . . . . . Answering a call via the handset . . . . . . . . . . . . . . . . Dialing with the headset connected . . . . . . . . . . . . . . Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . Off-hook dialing . . . . . . . .Contents Control and monitoring function . . . Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Answering a call . . . . . . . . . . . . . . . . . . Calling a second party (consultation) . . . . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . . . . . . . . . . . . . . Turning the microphone on and off . . . . . Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . Ending a call. . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to speakerphone mode. . . . . . . . . . . . Using variable call forwarding . . . . . . . . . . . . . . . . . . . .

. . . . . . . 53 Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Reserving a trunk . . . . . . . . . . . . . . 47 47 47 48 Enhanced phone functions. . . . . . . . . . . 60 Automatic connection setup (hotline) . . . Accepting a callback . . . . 61 During a call . . . . . . . . . . . . . . . . . . . . 62 Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . 67 Recording a call . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . 52 Making calls. . . . . . . . . . . . . 56 Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Using the LDAP directory . . . . . . . . . . . . . . . 49 Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a call with the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Turning the call waiting tone on and off. . . . . . . . 60 Assigning a station number (not for U. . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . Viewing and deleting a stored callback . . . . . . . . . . . . . . . 64 Holding external calls . . . . . . . . . . . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . . . . . . . . . . . . . 69 6 . . . . . . . . . . . .) . . . . . . . . 49 Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Using callback . . . . . . . . . . . Storing a callback . . . . . 54 Dialing a number from the internal directory . . . . . . . . . . . 68 Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Answering calls . . . . . . . 59 Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . 65 Conducting a conference . . . . . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trace call: identifying anonymous callers (not for U. Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using another telephone like your own for a call. . . . . . . . . . . . . . . . . .Contents Sending a trunk flash . . . . . . . . . Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Privacy/security . . . . . . . . 93 93 94 94 94 95 96 96 97 98 7 . . 84 Dialing with call charge assignment . . . . . . . . . . . . 73 74 78 80 81 82 Displaying and assigning call charges . . . If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the label . . . . . . . . . . . . . . . . Using night answer . . . . . . . Monitoring a room . Locking the telephone to prevent unauthorized use . . . . . Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . 93 Appointments function . . . Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID suppression. . . . . . . . . Configuring repdial keys . . . . . . . . . . . . . . . 70 71 71 71 72 Programming sensor keys . . . . . . . . . . . . Programming a procedure key . . . . . . . Call waiting (camp-on) . . . . . . . . . .S. . . Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . . . . . . . . . . . . . . . Displaying the number of waiting calls/overload display . . . . . . . . . . . Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . 73 Configuring function keys . . . . . . . . . . . 83 Displaying call charges for another telephone (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Displaying call charges (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 86 87 87 88 89 89 90 91 92 More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking another telephone to prevent unauthorized use . . . . . . . . . . Deleting advisory messages . . . . . . . . . . . . . . . . . . . .

. . . . Line seizure . . . . . . . . . . . . . . . . . . . . . . Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Using a mobile phone number at a random phone . . . . . . . . . . . . . . . . . . . . . . . . . . Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . 107 Radio paging (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . Making calls on multiple lines alternately . . . 105 Communicating with PC applications over a CSTA interface . . . . . . . . . . Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MULAP conference release. . . . . . . . . . . Ringing group . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . 99 Logging on to the "guest telephone" . 108 Making calls in the team/executive/secretary configuration. . . . Transferring calls directly to the executive phone . . . . . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . .118 Activating/deactivating a group call . . . . . . . 100 Logging off the "guest telephone" . . . . . . . . . . . . . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call for another member of your team . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 120 120 121 8 . . . . . Transferring a call in progress . . . . . . . . . . . . . . . . . . 106 Controlling relays (only for HiPath 3000) . . . . . . . . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . . . . . Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . 101 Activating functions for another telephone . . . Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with trunk keys. Uniform Call Distribution (UCD). . . . . . . . . . . Trunk keys . . . . . . 104 Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . 141 9 . . . . . . . . . . . . . . . . . . . . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . . . . 123 124 125 126 127 128 Individual phone configuration . . . . . testing . . . . . . Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . . . . . Setting headset port use . . Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . 135 Phone functions. . . . Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring tone. . . Adjusting audio settings . 136 Web interface (WBM). . . . . . . . . . . 140 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . Language for system functions . Calling up the Web interface . . . 137 General . . . . . . . . . . . . Administratorseiten . . . . . . . . . . . . . . . . . . . . . 140 Responding to error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Checking the key assignment . User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . 135 Differing display view in a HiPath 4000 environment . . . . 137 137 137 138 139 Fixing problems . . . Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . Adjusting the display to a comfortable reading angle . Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . 142 Labeling keys. . . . . . . . . . 143 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . . . . . . . . . . . . 142 Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . .148 Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 10 . . . . . . . . . .

General information General information About this manual This document contains general descriptions of the technical options. Please contact your Siemens sales partner for information on how to upgrade. The respective features must therefore be individually defined in the terms of the contract. It contains important information on the safe and proper operation of your OpenStage phone. please contact your network provider. This user guide is designed to be simple and easy to understand. please dial the service number for your country. Service The Siemens service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation. providing clear step-by-step instructions for operating your OpenStage phone. • Your communications platform does not feature this function. 11 . operating or programming an OpenStage phone. If you experience problems or defects with the phone. which may not always be available in individual cases. Administrative tasks are dealt with in a separate manual. For queries regarding connection of the telephone. If a particular function on your phone is not available to you. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit. your specialist retailer or network administrator will gladly help you. For your own protection. this may be due to one of the following reasons: • The function is not configured for you or your telephone. These instructions should be read and followed by every person installing. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. Please contact your system support representative. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. please read the section dealing with safety in detail.

Voice encryption Your OpenStage 40/40 G. Please have this information ready when you contact our service department regarding faults or problems with the product. and a connection is established to a phone that does not support voice encryption. Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86.xxxx) and later. software release 2 (V1 R2. Any other use is regarded as unauthorized. supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1). (50 cm). If "Secure Mode" is enabled on your phone (consult your service personnel). Speakerphone quality and display legibility • • To ensure good speakerphone quality. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa. The optimum handsfree distance is 20 in.General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. 12 . Specific details concerning your communications platform can be obtained from your service technician. the call is not encrypted and thus unsecured. Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. This ensures you have a frontal view of the display while eliminating light reflexes. This allows you to use your OpenStage to perform tap-proof calls. the area in front of the telephone (front right) should be kept clear.

and call distribution groups. which is not the case with single-line phones. Team functions To increase the efficiency of telephony. Each line is assigned an individual phone number which you can use to make and receive calls. your service personnel can configure various Team functions such as pickup groups.g. executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". configured especially for executive/secretary use page 109 ff. 13 . When using a multi-line phone to make and receive calls. hunt groups. This means that your service personnel can configure multiple lines on your phone. certain particulars must be taken into account page 111 ff. "Ring Transfer" and "Accept call"). The executive-secretary configuration is a special case.General information Multi-line telephone. The programmable sensor keys function as line keys on multi-line phones page 110. This is a multi-line telephone with special features (e.

5 6 7 8 The keypad can be used to enter phone numbers and text page 23. Incoming calls are visually signaled via the call display. The display permits intuitive operation of the phone page 25. allowing you to optimally configure the audio features on your telephone page 20. The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. 14 .Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. You can use function keys when conducting a call to access frequently used functions (such as. Disconnect) or to open the Program/Service menu and mailbox page 20. Audio keys are also available. The 5-way navigator is a convenient navigation tool page 21. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22.

. . . 6 40 G . . . .Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . . . . 15 . 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 . . 6 .

The telephone-PC connection option must first be activated on the telephone by service personnel. This means that you can connect a PC to the LAN directly via the phone. 16 . OpenStage 40 G has a 1000 Mbps Ethernet switch.Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. Like keys on the phone. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G. 17 . programmable keys. these keys can be programmed and used according to your needs page 22.

these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40. You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40. Like keys on the phone. programmable sensor keys. 18 .Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated.

these keys can be programmed and used according to your needs page 22. 19 .com/index. Write functions or names in the white fields on the label strips. you can use the Key Labeling Tool to conveniently create new label strips. Lay the labeled strips on the key fields and place the transparent cover over them (rough side up). You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G.Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel). that provides 90 illuminated. Alternatively. programmable keys.siemensenterprise. Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips. The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone. Like keys on the phone.php/Key_Labelling_Tool . You can find this including instructions at http://wiki.

Audio keys Key Function when key is pressed page 49.Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. o Activate/deactivate the headset page 40. your phone was configured as a forwarding destination. N Open Program/Service menu (with red LED key) page 31. page 43. page 34. p Activate/deactivate microphone (also for speakerphone mode) . r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29.Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. 20 . page 129. [1] If the LED key flashes on the phone. s End (disconnect) call . Redialing page 39.

as well as its displays.Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. page 26 21 . Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key. you can manage most of your phone’s functions. With this control.

The programmable sensor keys on multi-line phones function as trunk keys page 110. The line is free. The function is activated. which are described in detail in the corresponding sections of the manual. A label for the function is displayed to the left of the key. The status of a function is shown by the LED on the corresponding sensor key. Increase the number of programmable sensor keys by connecting a key module page 17. 22 .Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys.The line is busy. You can assign functions and phone numbers to them on two levels. Mirea. Indicates the function sta. Press the key to open a menu for programming it page 78. There is a call on the line. flashing sensor keys are identified by this icon. Ch K1998 Depending on how they are programmed. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. The Shift key page 73 must be configured for this. R On [1] In this manual. You can define the labeling according to your requirements page 81. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. The flashing interval represents different statuses. regardless of the flashing interval. Touch the key to activate the programmed function or dial the stored number. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. tus. and extended key functionality must be active (contact your service personnel). In addition to functions and procedures.

g. Example: To enter the letter "h". Long press (key held Turn ringtone on/off down) page 131.PATTERN = 0700 . Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x .7288376). Multi-function keys Function ) ( Turn phone lock on/off page 90. [3] Delete character 23 . To do this. 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case. you can use the keypad to input text. punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. press the number 4 key on the keypad twice. Delete character. 0700 . e. press the numerical keys repeatedly.Getting to know your OpenStage phone Keypad In cases where text input is possible. Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. Text input page 24 Next letter in upper case.

Select the functions using the keys d and b. Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively. Confirm your entry with i. Enter the required characters via the keypad. Example: Changing the key label page 81. press the key ( 24 . Delete it with the ( key before entering new characters.Getting to know your OpenStage phone Text input The current label appears on the first line.

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

28 . Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active. The call has been disconnected. consultation hold). Your call partner has placed the call on hold.Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. You are conducting a call via a secure connection. You are conducting a call via an unsecured connection.g. You have placed the call on hold (e. Call duration Current connection Options relevant to situation. Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49. scroll bar shows that more options are available.

follow the instructions on the display.Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel). the Mailbox key will also light up to alert you to any messages that have arrived. 29 .T1037 To play back your voicemail. In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail). messages from services such as HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups. Press the mailbox key O. from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. Example: Caller ID T0392Msg.

the call attempt is stored in the caller list. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log. You can also store external calls that you have answered in the caller list (contact your service personnel).Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call. 30 . date Possible functions For a description of how to edit the caller list page 54. Instead. only the most recent time stamp for this caller is updated and its number incremented. The caller list is automatically displayed page 54. Multiple calls from the same caller do not automatically generate new entries in the caller list. The most recent entry not yet answered in the list is displayed first. Your telephone stores up to ten calls in chronological order. time. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Information is displayed regarding the caller and the time at which the call was placed. Each call is assigned a time stamp.

Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1.Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. use the d or b keys to select a function and confirm with the i key. 2. For an overview of the maximum functions available. Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog. In idle mode. Press c and select a function from the idle menu page 26. Press the menu key N. 31 . The first line in this structure shows the menu currently selected while the second line shows an option from this menu. feature key An arrow next to an entry indicates additional options for this entry. see page 148. press ( or ) and the code for the function you want. with corresponding codes. The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. The menu structure comprises several levels. 3.

Monitoring function In order to detect malfunctioning of a phone for example. You are additionally informed on the display that the control function is active. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance. If service personnel have activated a function on your phone. loudspeaker and headset are deactivated. which continuously transmits operating data to a server. During maintenance the handset.Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. However you will first be informed about the operation with a message on the display and prompted to allow monitoring. the service personnel install a monitoring function. You can use your phone as normal during monitoring. you will see the flashing icon in the upper display line. microphone. 32 .

33 . • When you receive an internal call. + or . your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive a call from the entrance telephone. different ring cadences can be set for different internal callers. calling party information (name. your telephone rings once every four seconds (single-tone sequence).Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. If a call is waiting. your telephone rings three times in rapid succession every four seconds (triple-tone sequence). ^ Lift the handset. Your service personnel can adjust the ring cadence for external and internal calls for you. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received.Set the call volume. you hear a short tone (beep) every six seconds. The call is also visually signaled on the call display. Pay attention to the notes on voice encryption page 86. • • • Answering a call via the handset The phone is ringing. When you receive an external call. If transmitted. An incoming call will interrupt any ongoing telephone setting operations. phone number) appears on the graphic display. The caller appears on the screen. if nec. Keep pressing the key until the desired volume is set. In other words.

• The speakerphone works bests at a low receiving volume. s Press the key shown.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. Ending a call n Press the key shown. + or Confirm. The o key flashes. The LED lights up. 20 inches). The caller appears on the screen. + or . n Press the key shown. Make sure your headset port is set up properly page 132. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. The phone rings.Set the call volume. Keep pressing the key until the desired volume is set. 34 . n \ Hold down the key and replace the handset. The phone is ringing. or M0066Answer if nec. or Accepting a call via the headset Prerequisite: A headset is connected. o Press the key shown. The LED goes out. if nec. Then release the key. Set the call volume. Pay attention to the notes on voice encryption page 86. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. The speakerphone function is activated.

Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. [ Proceed with your call. n Press the key shown. + or . Proceed with your call. Prerequisite: You are conducting a call via the handset. Let the other party know that you have turned on the speaker. The LED goes out. Deactivating n Press the key shown.Set the call volume. Keep pressing the key until the desired volume is set.S. Keep pressing the key until the desired volume is set. ] Replace the handset. The LED lights up. mode If the country setting is set to U. + or . Open listening during a call You can let other people in the room join in on the call. Activating n Press the key shown. if nec. 35 . U. n The LED key goes out.Set the call volume. you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.S.Basic functions Step by Step if nec. ^ Lift the handset. (ask the service personnel).

External calls: Enter the external code and the station number. or On-hook dialing: Speakerphone mode. External calls: Enter the external code and the station number. j Internal calls: Enter the station number. 36 . On-hook dialing j Internal calls: Enter the station number. Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. The called party does not answer or is busy \ Replace the handset. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active. Pay attention to the notes on voice encryption page 86. The other party answers with speaker ^ Lift the handset. The called party does not answer or is busy n Press the key shown. contact your service personnel). The LED goes out. To call an external party.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. Pay attention to the notes on voice encryption page 86.

Make sure your headset port is set up properly page 132. Pay attention to the notes on voice encryption page 86 . or If the number is saved on the second layer. External calls: Enter the external code and the station number. o The headset key lights up.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. n Press the key shown. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. S Press the key with a saved number. ^ Lift the handset. You can press the DDS key during a call and automatically initiate a callback page 41. Prerequisite: The headset is connected. 37 . The connection is established as soon as your input is complete. press the shift key first. Pay attention to the notes on voice encryption page 86.

You can press the DDS key during a call and automatically initiate a callback page 41. press the shift key first. 38 . S Press the key with a saved number. Pay attention to the notes on voice encryption page 86.Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. If the number is saved on the second layer.

39 . If this feature is configured (contact your service personnel). Displaying and dialing saved station numbers .Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. Press the key twice to dial the next to the last number dialed. Pay attention to the notes on voice encryption page 86. Press the key three times to dial the third-to-the-last number dialed. the last number dialed on the primary line is always saved. Press the key once to dial the last number dialed. account codes entered are also saved page 85. On a multi-line phone. or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. Select and confirm the option shown.

you can temporarily switch off the handset microphone or the handsfree microphone. in the case of recalls). The phone is ringing. Prerequisite: A connection is set up. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call. or M0266Reject call Select and confirm the option shown. page 50). If a call cannot be rejected. The message "T0311currently not possible" is displayed (e. 40 . The LED lights up. your telephone will continue to ring. The call is then signaled at another definable telephone (contact your service personnel).g. The LED goes out. Rejecting calls You can reject calls which you do not wish to take. or p Press the lit key.Basic functions Step by Step Ending a call \ Replace the handset. or s Press the key shown. p Press the key shown. the microphone is activated. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office. The caller appears on the screen. s Press the key shown.

Pay attention to the notes on voice encryption page 86. the entire conference is unsecured. see page 66. If voice encryption is not active or not available on a conference party’s phone.Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown. If necessary. 41 . Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown. For more information on conferences. The first party is placed on hold. M0023Consultation Confirm. Initiating a three-party conference M0028Conference Select and confirm the option shown. Pay attention to the notes on voice encryption page 86. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. more information about unsecured connections is available here page 86. j Call the second party.

[1] "Differing display view in a HiPath 4000 environment" page 136 42 .Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours. you can transfer the call that colleague. \ Replace the handset. M0023Consultation Confirm. if necessary. j Enter the number of the party to which you want to transfer the call. [ Announce the call. or M0022Transfer Select and confirm the option shown[1].

Destinations: fax = 870. or M0020Forwarding off Select and confirm the option shown. you can also forward calls to this destination. (External destinations require special configuration in the system. Select and confirm the option shown. DID = 871. M0047Save Confirm. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26. fax DID = 872. j Enter the destination number.) When call forwarding is active. select and confirm the option shown select and confirm the option shown. The call forwarding key flashes if you are a call forwarding destination page 20. 43 . Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown. Deactivating call forwarding r Press the key shown. a special dial tone sounds when you lift the handset.Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). If DID DTMF is active (contact your service personnel).

if nec. when you hang up. "T1078CFNR to:" appears briefly on the display. Select and confirm to deactivate but not delete the forwarding destination. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31. Confirm the option shown to deactivate and delete the forwarding destination. 44 . Confirm. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31. If CFNR is activated. Select and confirm the option shown. Confirm. j Enter the destination number. If a phone number is already entered: Confirm. Select and confirm the option shown.

you can define an internal or external call forwarding destination that activates in the event of telephone failure. 45 . j Enter the destination number. N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. page 31.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. Confirm the option shown to deactivate and delete the forwarding destination. if nec. page 31. Select and confirm to deactivate but not delete the forwarding destination. Select and confirm the option shown. M0047Save? Confirm. If a phone number is already entered: M0051Change Confirm. Select and confirm the option shown.

j Enter the destination number (without the external code). j Enter your DID number. N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm. M0047Save Confirm.S. For example. page 31. Confirm the displayed call forwarding type. j Enter your DID number.Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. Select and confirm the option shown. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown. you can forward your phone line to your home phone after business hours. Confirm select and confirm the option shown select and confirm the option shown. you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. 46 .) If this function has been configured (contact your service personnel).

"T0322Callback: . Accepting a callback Prerequisite: You have saved a callback. or M0066Answer Select and confirm the option shown. This also applies for external calls via ISDN exchanges." appears on the display.. Pay attention to the notes on voice encryption page 86. Z Your telephone rings. Storing a callback Prerequisite: You have reached a busy line or no one answers. all callback requests are automatically deleted over night. M0029Callback Confirm. • When the user who did not answer has conducted another call. or n Press the key shown. You receive a callback • When the other party is no longer busy.. This feature saves you from having to make repeated attempts to reach the user. When configured (contact your service personnel). The LED lights up. You hear a ring tone.Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. ^ Lift the handset. 47 .

or [1] "Differing display view in a HiPath 4000 environment" page 136 48 . Select and confirm the option shown[1]. Deleting a displayed entry Confirm.Basic functions Step by Step Viewing and deleting a stored callback if nec. R Press the programmed sensor key "K1912Callback". The LED goes out. Ending retrieval Select and confirm the option shown. n Press the key shown. The LED goes out. N Press the key shown. or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26. Select and confirm to display additional entries.

j If you know the number of the telephone that is ringing. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . Confirm. Pay attention to the notes on voice encryption page 86.Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received. Select and confirm the option shown[1]. or M0066Answer Confirm. enter it directly. page 31. The LED goes out. The called party appears on the display. Prerequisite: The headset is connected. if nec. o Press the key shown. Press the key shown. Make sure your headset port is set up properly page 132. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . Select and confirm the option shown. M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed.directed You hear another telephone ring. The LED lights up. s Press the key shown.

If handsfree answerback is enabled (see below). Placing a speaker call to a colleague page 59. ^ Lift the handset and answer the call. follow the procedure described above. Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. Pay attention to the notes on voice encryption page 86. or M0006Mute off or Press the "OK" key to confirm your selection and answer the call. p Press the key and answer the call. The other party’s name or station number appears on the screen. You hear a tone before the announcement. you do not need to switch on the microphone you can answer directly. Select and confirm the option shown select and confirm the option shown. If handsfree answerback is disabled (default setting). 50 . Accepting a call in a team page 120. You can answer immediately in speakerphone mode. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call.Enhanced phone functions Step by Step or T Press the flashing key. You can conduct the call with the handset or in speakerphone mode.

Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. j Dial the entrance telephone number. j Dial the entrance telephone number. you can activate the door opener. Select and confirm the option shown. If you have the proper authorization (contact your service personnel). You are connected to the entrance telephone immediately. or ^ Lift the handset after more than thirty seconds. enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed). you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 . ^ Lift the handset within thirty seconds. Select and confirm the option shown. Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31.

Select and confirm the option shown. you can accept the call from the answering machine. R The LED lights up.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. Press the key shown. Select and confirm the option shown. or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring. enter the five-digit code (using the keypad or a DTMF transmitter). j Dial the entrance telephone number. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. Select and confirm the option shown. 52 . j Enter the five-digit code. a doorbell call signal may or may not be forwarded. Default code = "00000". N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31. Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73. Select and confirm the option shown. Select and confirm the option shown. Depending on how the door opener has been programmed. Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code.

n The speaker key lights up. Wählen Confirm. j Internal calls: Enter the station number. h Delete existing characters. You can pick up the handset before or after dialing. 53 .Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated. The connection is set up. Pay attention to the notes on voice encryption page 86. The party you are calling answers via loudspeaker. if nec. External calls: Enter the external code and the station number. the connection to the entered number is only set up when you have confirmed "Dial". You can use speakerphone mode.

The LED goes out. as well as a sample display entry are provided on page 30. Confirm[1]. Ending retrieval S0591Previous menu or or Select and confirm the option shown. confirm each subsequent display. The most recent entry is displayed on the screen. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone. M0079Call Confirm. M0067Next Select and confirm the option shown for a detailed view of further entries. Pay attention to the notes on voice encryption page 86.Enhanced phone functions Step by Step Using the caller list Detailed information. c M0128Caller list 3x: Dalai Lama g bd To view other calls. An advisory tone marks the end of the list. The LED goes out. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. N Press the key shown. n Press the key shown. Open the idle menu page 26. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed. c Press to view detailed information. [1] "Differing display view in a HiPath 4000 environment" page 136 54 . see the example on page 30.

if nec. If several directories have been configured: Confirm. The LED lights up.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown. 55 . or just the first few letters. Select and confirm the option shown. or + or . Pay attention to the notes on voice encryption page 86. n Press the key shown. Contact your service personnel to find out if one was configured for your system. using the alphanumeric keypad page 23. ^ Lift the handset. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find. The first entry is displayed on the screen. M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Prerequisite: Names have been assigned to the station numbers stored in the system. or page 26. c Open the idle menu M0080Directory M18561=internal Confirm.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list.

You can enter incomplete names. You can enter an incomplete name. "mei p" for "Meier Peter". you can also search for surname and first name.g. e. The name is searched for. or page 26. In large databases. if nec.g. you can search for directory data in the LDAP database and dial the number of any subscriber you find there. n Press the key shown. This may take a few seconds. c Open the idle menu M0080Directory M18572=LDAP Confirm. "mei" for "Meier". 56 . if nec. ^ Lift the handset. or j Enter the name you wish to search for using the keypad page 23 (max. the results of the search may be incomplete if too few characters are entered page 57. 16 characters). The last letter entered is deleted. e. If configured (ask your service personnel). To separate surname and first name by a space.Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel). Prerequisite: The LDAP search feature has been configured in the system. M0233Delete Character Select and confirm each letter to be deleted. The LED lights up. if nec. If several directories have been configured: Select and confirm the option shown. enter "0". M1858Search Confirm.

in order to change the search string. or Narrow the search down. For further procedure. If several names are found (max. For further procedure. M1859Modify search Select and confirm. If no name is found If your search does not yield any name corresponding to your query. select and confirm the option shown 57 . Select and confirm the option shown. to view the incomplete list. or change the search string (e. select any of the names. see above. by deleting characters. 50). In this case it is advisable to narrow down the search so that all corresponding names can be displayed. narrow the search by entering more characters). you can extend the range of the search.g. only an incomplete list of results can be displayed. For further procedure. the first name is displayed.g. If too many names are found If more than the maximum of 50 names are found corresponding to your query. M1859Modify search Select and confirm the option shown. Confirm. it is displayed.Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found.Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. You can view these results. + or . e. M1860Show matches Confirm. see above. Pay attention to the notes on voice encryption page 86. see above.

Select and confirm the option shown[1]. Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. N Open the Program/Service menu H1875Destinations g page 31. N Open the Program/Service menu M0070Use speed dialing page 31. Suffix-dialing j If necessary. If this feature is configured. ) Press the key shown. "0" for the exchange) if no entries are made within 4 or 5 seconds. j Press the required speed-dial key. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58. j Enter a three-digit speed-dial number. the user’s extension) at the end of the saved station number.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). [1] "Differing display view in a HiPath 4000 environment" page 136 58 . Pay attention to the notes on voice encryption page 86. N Open the Program/Service menu M0070Use speed dialing page 31. Select and confirm the option shown[1]. Confirm. if nec. a suffix is automatically dialed (for example. you can suffix-dial additional digits (for example. Pay attention to the notes on voice encryption page 86.

Responding to a speaker call page 50. Select and confirm the option shown. the programmed phone number appears on the screen. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Select and confirm the option shown. This deletes all entered digits. M0051Change j First enter the external code and then the external station number. or to an internal user with a system telephone without any action on their part. ) Press the key shown.Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. Select and confirm the option shown[1]. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. Confirm. Confirm. If the key is already in use. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. Select and confirm the option shown. Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 59 . j Enter the station number. j Press the required speed-dial key. Select and confirm the option shown.

Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". you receive a call and a note on the display. 60 . When the line is free. you can reserve an occupied trunk for yourself. ^ Lift the handset. Prerequisite: "T0410Currently busy" appears on the display.Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). Depending on the setting. the connection is either set up immediately or only after a preset period of time (hotline after a timeout). the system automatically sets up a connection to a preset internal or external destination. )945 Enter the code. ^ j Enter the external phone number. M0184Reserve trunk Confirm. Your service personnel can protect your telephone against discreet calling. Reserving a trunk If configured (ask your service personnel). You will hear the dial tone. j Enter your internal station number. you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). Lift the handset. ^ Lift the handset. Automatic connection setup (hotline) If this function is configured (contact your service personnel).

you can use a dialing aid to dial numbers and set up calls for your telephone. j Dial the external number. N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. select a destination and start dialing. select a destination and start dialing. You can also use your system telephone as a dialing aid for other telephones. page 31. [1] "Differing display view in a HiPath 4000 environment" page 136 61 . j Enter the internal station number ("T0380Dial for:").S. On the PC. "Lift the handset" appears on the PC screen. Lift the handset when the other party answers. Dialing aid at the a/b (T/R) port: On the PC. j Enter the DID number you wish to use. j Enter the number you wish to dial. ^ Lift the handset. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port.Enhanced phone functions Step by Step Assigning a station number (not for U. you can selectively assign a specific number (DID number) to your telephone before making an external call. Associated dialing/dialing aid If this function has been configured (contact your service personnel). Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on.) If this function has been configured (contact your service personnel). Select and confirm the option shown. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31. The assigned number then appears on the called party’s display.

"T0277Recall" appears on the display. Pay attention to the notes on voice encryption page 86.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. \ Replace the handset. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). Lift the handset. You can block the second call or the signal tone ( page 63). Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. \ Replace the handset. 62 . A signal alerts you to the waiting call. You are reconnected with the first party. You can ignore or accept the second call. The first party is placed on hold. ^ Lift the handset. Ending the second call and resuming the first one: M0032Quit and return or Confirm. Your telephone rings. You are immediately connected to the second caller. When you accept the waiting call. you can either end the first call or place it on hold and resume the call later on. Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. ^ Answer the second call.

Select and confirm the option shown[1]. Select and confirm the option shown. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26. A one-time special dial tone then alerts you to the waiting call.trm. Select and confirm the option shown.on page 31. Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). Prerequisite: You are on a call or an external station is being called. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call. Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. [1] "Differing display view in a HiPath 4000 environment" page 136 63 .term. M0131Save number Confirm. select and confirm the option shown. Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26. N Open the Program/Service menu M0227Call wait.off or M0226Call wait.

9) and make a note of it. Prerequisite: You are conducting a call. If a parked call is not picked up. after a specific period of time the call is returned to the telephone from where it was parked (recall)... If the park slot number you enter is not in use. N Open the Program/Service menu M2050Calls g M0004Park a call page 31. 0 . This feature is useful if you want to continue a call at another phone. external.Enhanced phone functions Step by Step Parking a call You can park up to ten calls. Parked calls can be displayed on and picked up from another telephone. either internal. Select and confirm the option shown[1]. The phone is idle. Select and confirm the option shown. or both. you cannot retrieve the call. N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 64 . enter another one. 0 . 9 Enter the number of the park slot (0 . Select and confirm the option shown.. it is already in use. 9 Enter the park slot number you noted earlier. Retrieving a parked call Prerequisite: One or more calls have been parked. If the park slot number you entered is not displayed..

Press the key shown. If available.g. Depending on the configuration. T0940Held on line: 801 The message of the relevant trunk appears (e. Then all other stations can accept the call on the assigned trunk. if nec. S Press the "K1920Hold" key. page 73. you can put external calls on hold. 65 . or T If there is a "K1935Line:" key available for the relevant trunk. \ or s Replace the handset or press the key shown. the LED of the assigned trunk key flashes slowly. this may be necessary so other members can also pick up the call on hold.Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. Accepting call on hold Prerequisite: One or more calls are on hold. press j Enter the noted trunk number. 801) and note the trunk number. N Open the Program/Service menu M0166Retrieve line or page 31. S If the "K1921Retrieve" key is available it. Select and confirm the option shown. it flashes slowly. The phone is idle.

j Call the first party. M0028Conference Select and confirm the option shown. j Call the second party. j Call the new party. If the second party does not answer M0021Return to held call Confirm. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm. Confirm. 66 . 23189 Coco g M0198Remove party Select and confirm the party you want. more information about unsecured connections is available here: page 86. Announce the conference. Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. If necessary. If a participant that was connected to the conference via an unencrypted line leaves. you can talk to as many as four other parties at the same time. the conference remains unsecured. A tone sounds every 30 seconds to indicate that a conference is in progress. M0028Conference Select and confirm the option shown.Enhanced phone functions Step by Step Conducting a conference In a conference call. You can only add parties to or remove them from a conference if you initiated the conference. the entire conference is unsecured. If voice encryption is not active or not available on a conference party’s phone. These may be internal or external users. Announce the conference. Confirm. M0025Start conference Select and confirm the option shown.

N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9. if this feature is configured (contact your service personnel). Select and confirm the option shown. or M0183End conference \ Replace the handset. M0156Leave conference or \ Replace the handset. party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. Select and confirm the option shown.Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. M0235Drop last conf. [1] "Differing display view in a HiPath 4000 environment" page 136 67 . Select and confirm the option shown. Removing the ISDN central office party from the conference M0028Conference g Confirm. Ending the call also deactivates DTMF suffix dialing. if this feature is configured (contact your service personnel). Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. Open the Program/Service menu page 31. Select and confirm the option shown. Ending a conference M0028Conference g Confirm. ) and ( to transmit DTMF signals. Select and confirm the option shown[1].

Stopping recording R Press the "K1040Recording" key which lights up. 68 . you can record an active call. it is not possible to add further call parties. During recording. You and the other party hear an announcement that recording has started and as long as recording is still running. the "K1040Recording" key is configured page 73. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide). The LED goes out.Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details). every 15 seconds. The LED lights up. S Press the "K1040Recording" key. you hear an acoustic signal approx. Prerequisite: You are on a call.

c Press the key shown. After a member of the group has accepted the call request. [1] "Differing display view in a HiPath 4000 environment" page 136 69 . page 118) to announce a call in progress to a group of users page 59. When a member of the group accepts the call page 50. or M0022Transfer Select and confirm the option shown[1]. M0023Consultation Confirm. you are connected to this party. you can transfer the waiting party.Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). you can use a speaker call (announcement. [ Announce the call. \ Replace the handset. the call from the first part returns to you (recall). j Enter the group’s station number. If the connection between the two other parties is not established within 45 seconds. M0003Speaker call Select and confirm the option shown. Prerequisite: You are conducting a call. The other party is placed on hold.

[1] "Differing display view in a HiPath 4000 environment" page 136 70 .Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"). you must send a signal to the trunks before dialing the service code or telephone number. N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31. j Enter the service code and/or telephone number. Prerequisite: You have set up an external connection. Select and confirm the option shown[1]. Select and confirm the option shown.

71 . It is important that you reach the called party. the following appears on the screen: "T0294Override: (Number or name)". Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). If the called party has a system telephone with display. The called party and person to whom this party is talking hear an alerting tone every two seconds. Prerequisite: You have dialed an internal number and hear a busy signal. You can now start talking. M0052Override Select and confirm the option shown. you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. If this feature is configured (contact your service personnel). The called party can prevent automatic call waiting page 63. 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. T0326Camp-on Wait (approx. The called party can then respond page 62.

Deactivating M0013Night answer off Select and confirm the option shown. j Enter the destination number ( temporary night answer service). M0047Save Confirm. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. 72 . You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). Service personnel can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone depending on how it is programmed. Press the "OK" dialog key to confirm ( standard night answer service).Enhanced phone functions Step by Step Using night answer When night answer mode is active. all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). for example during a lunch break or after office hours.

Select and confirm the option shown. Confirm. N Open the Program/Service menu M0001Prog. M0068Exit or M0038Another key Select and confirm the option shown. feature key page 31. M0001Assign telephony funcor Confirm. 73 . This means that when later initiating the function by pressing the button. The label appears automatically and cannot be altered. see the overview page 74.g. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. Confirm. Configuring function keys See also page 22. Select and confirm the option shown. M0037Change key M0096More features g M0242Shift Key if nec. S Press the key shown.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions. Confirm. The LED displays show the status of the function page 22 and page 74. A list of all available functions is displayed. further inputs are required. Example: Programming the Shift key S Hold down the key shown. M0045Save incomplete Select and confirm the option shown. with "M0039Call forwarding") cannot be saved completely. Some functions (e.

Saved function LED messages M0039Call forwarding. M0106Forwarding .trunk. Saved function is activated.I’m being called. M0063Call key. S R 74 . M0071Advisory message. M0153Caller ID suppression. M0196Night answer on/off. M0040Callback: S R S You have no entry for callback. M0174Temporary MSN: No call via corresponding trunk. please accept. M0203UCD (M0195Available on/off. M0088HF answerback on/off. contact your service personnel. M0194Work on/off). Flashing slowly .. S R T M0065Repdial key (Internal). M0041Night answer. M0081Direct station select: Party not on a call.term. Flashing quickly . M0154Waiting tone off. M1041Recording. M0062Trunk key. If a function is missing. M0110Ringing group on. M0242Shift Key. M0085Do not disturb. M0150Ringer cutoff. M0144Join/leave group. Party is on a call or has activated DND. M0224General call key. M0043Telephone lock. Active call via the corresponding trunk. M0161Door opener on/off. M0245MULAP Key. M0101Control Relay (only for HiPath 3000).Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration.another party is being called and has not yet answered. R You have an entry for callback. M0225Call wait. M0246Ring Transfer. M0249Forward Line. M1845MULAP Privacy Release: Saved function is not activated.

Programming sensor keys Step by Step T Flashing quickly .a call is placed on hold on the relevant trunk. Flashing slowly . call pickup is possible by pressing the sensor key.call on the relevant trunk. 75 .

M0018Call waiting. S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine. M0003Speaker call. Flashing quickly . M0210Timed reminder. connection to an application is temporarily interrupted. M0076Send message. M0108Recall-key. M0014Pickup .your line is a call forwarding destination.directed. M0031DTMF dialing. M0249Forward Line: check. M0142Trace call. M0262Procedure key. M0017View number of calls: chine. M0039Call forwarding. M0244Temporary Phone. M0002Speed dialM0042. S No waiting callers. M0028Conference.group. R All lines in this trunk group are occupied. M0011Show call charges.callers waiting (certain number is reached). M0167Hold key. M0024Toggle/ Connect. M0214Answer page. M0008Open door. M0004Park a call. M0015Pickup . M0184Reserve trunk. M0052Override. M0213Page. M1327Data I/O Service: S No connection to an application. M18572=LDAP). M0187Release trunk. T Flashing slowly . T Flashing slowly. M0091Room monitor.Programming sensor keys Step by Step S At least one trunk is free. M0222Consult internal. M0186Lock all phones. 76 . M0228Clear. The following functions programmed on keys do not have a LED function: M0065Repdial key (external).callers waiting (certain number is exceeded). M0080Directory (M18561=internal. M0061Account code. M0166Retrieve line. M0162Fax details: T Flashing quickly . R Active connection to an application.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

You can also save a number during a call. feature key page 31. S Press the key shown. Confirm. This deletes all entered digits. M1895+=Next layer H1875Destinations M0065Repdial key g Confirm. 80 . Select and confirm the option shown. You dial the saved number by pressing the key page 38. j Enter the station number. Select and confirm the option shown. M0037Change key if nec. M0001Assign telephony funcor Confirm. you must program a "Shift" key page 73. To program the second level. If you make a mistake: a Press. The LED function is not available for internal station numbers on the second level. Confirm. Confirm.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. See also page 22. N Open the Program/Service menu M0001Prog. S Hold down the key shown.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. Select and confirm the option shown.

12 characters) page 24. feature key page 31. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made. You cannot change the labels on function keys. Confirm to apply the changes. Adapt the contrast of the key label to your surroundings page 129. Changing the label Confirm. Select and confirm the option shown. Confirm.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. S Hold down the key shown. Select and confirm to reset to the default label. Select and confirm the option shown. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog. 81 . M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. Confirm. j Enter text via the keypad (max. +if nec. S Press the required key.

82 .Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. M0046Clear key Select and confirm the option shown.

If a call is forwarded. For all calls and for the last call Connection charges for the last chargeable call made are displayed first. Depending on the setting.) For the current call Call charges are shown by default on the display when a call ends. If the cost indication facility has not been installed. If you want to display call charges as they occur during a chargeable call. Select and confirm the option shown.S. your service personnel must request this option from the network operator. Depending on the network operator.Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. the accumulated connection charge (total) is displayed. Select and confirm the option shown[1]. Call charge display must be requested from the network operator and configured by the relevant service personnel. call charges are assigned to the destination of the call transfer operation. free external calls are also displayed. After five seconds. [1] "Differing display view in a HiPath 4000 environment" page 136 83 . N Open the Program/Service menu M0096More features g M0011Show call charges page 31. call charges are displayed during or after a call. the display will show the dialed number and/or the length of the telephone call. The message "T1721Free of Charge" appears on the screen either before or during the call.

The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. select and confirm the option shown select and confirm the option shown Press to display further chargeable calls.) If configured (contact your service personnel). Select and confirm the option shown 84 .Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73.S. you can also display and print out information on chargeable calls for other phones (such as a pay phone). Chargeable calls are displayed. S Press the "K1941Call Charges" key.

Select and confirm the option shown[1]. or M0064#=Save Confirm. ( Press this key. Select and confirm the option shown. May be necessary. j Enter the external phone number. j Enter the account code. Prerequisite: Your service personnel have defined account codes for you. if nec. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . You can also enter the account code during a call.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. contact your service personnel. N Open the Program/Service menu M2050Calls g M0061Account code page 31. depending on configuration.

86 . Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID.Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. accept a consultation call or are connected to a conference and the connection to a station is unencrypted. Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID. You will then receive a warning tone and/or a message on the display when you accept a call. and/or T2060Call not encrypted Display. Z Warning tone.

Activating/deactivating "Do not disturb" If you do not wish to take calls. Activating c Open the idle menu M0086DND on Activating page 26. and a key which has been programmed to flash (such as a trunk key). Internal callers hear the busy tone.Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. an indication on the display. you can activate the ringer cutoff function. you can activate do not disturb. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 87 . external callers are connected to another phone. Select and confirm the option shown[1]. page 26. c Open the idle menu M0087DND off Confirm. page 26. you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. Calls are only identified by one ring signal. Authorized internal callers automatically override the DND feature after five seconds. which you can specify (contact your service personnel). Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. c Open the idle menu M0148Ringer cutoff off Confirm. When you lift the handset.

Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. c Open the idle menu M0152Restore caller ID page 26. The feature remains active until you deactivate it. Select and confirm the option shown. Select and confirm the option shown. 88 . Your service personnel can activate/deactivate caller ID suppression for all phones.Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call.

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

If you have not yet set a PIN. Select and confirm the option shown. The default code is "00000". If you forget your code. j Enter the current five-digit PIN. j Enter the new PIN. You can save this code. Confirm[1].Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31. [1] "Differing display view in a HiPath 4000 environment" page 136 92 . j Re-enter the new PIN. use "00000" the first time. contact your service personnel to have the default code restored.

you can enter the code 2 for "am" or 7 for "pm" (default = "am"). 93 .05 (= 9. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. You must save the required call times. You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. Select and confirm the option shown. j Enter a 4-digit time such as 0905 for 9. N Press the key shown. Confirm. Confirm.30 pm). Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31. Deleting and checking a saved appointment Confirm.30 (= 2. Select and confirm the option shown. possibly 2 or 7 If the selected language is "S1308US English" page 135.More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94.05 am) or 1430 for 14. M0211One time only or M0212Daily M0047Save Select and confirm the option shown.

The phone is ringing. Select and confirm the option shown. 94 . Select and confirm the option shown. T1206Reminder at 1200 page 93. Creating and sending a message c Open the idle menu M0076Send message page 26. j Enter the internal station number of the recipient or I00000=Please callback or group. 9 Enter the code directly. 0 .More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives. or M0119Enter message text The code is shown on your display with the corresponding message. pulse or tone dialing telephones. If you do not answer the timed reminder.. Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. or ^ \ Lift the handset and replace it again. Sending a message You can send short text messages to individual stations or groups of stations with system telephones. it is repeated five times and then deleted. The appointment time is displayed.. n Press key twice. page 23. Select predefined text (can be changed by service personnel) and confirm. j Enter message (up to 24 characters) M0109Send Confirm.

The text message is displayed. Calling the sender M0084Call sender Select and confirm the option shown. The sender’s caller ID appears in the first line on the display. The message is deleted. Viewing the transmission time M0075Time/date sent Confirm. c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm.More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Select and confirm the option shown. Deleting messages M0049Delete Select and confirm the option shown. O The LED lights up. 95 . M0074Message sent Confirm. Press the key shown. see the example on page 29. page 26. Viewing and editing incoming messages Pay attention to the notes on page 29. The text message appears on the display. Select and confirm the option shown.

the message appears on the caller’s display. 96 .. Predefined messages with a colon can be completed by entering a digit. R When the "M0071Advisory message" is available page 73. page 23. j Enter message (up to 24 characters) M0047Save Confirm. page 26. on A00000=Will return at: or page 26. Select and confirm the option shown. The code is shown on your display with the corresponding message. off or Confirm. Select predefined text (can be changed by service personnel) and confirm. Deleting advisory messages c Open the idle menu M0073Advisory msg. 0 .More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call. c Open the idle menu M0072Advisory msg. Press the key shown. 9 Enter the code directly. the LED lights up.. or M0119Enter message text Select and confirm the option shown.

More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73. R Press the "K1940 Calls in Q" key. Contact your service personnel to find out the waiting call limit. the LED on the key lights up. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload). 97 . • LED off: There are no waiting calls. • LED is flashing slowly: The set limit has been reached. • LED is flashing quickly: The limit has been exceeded (overload).

he or she is prompted to do so on his or her phone.More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. Select and confirm the option shown[1]. j Enter the other user’s lock code if nec. This state is canceled as soon as the call is ended. Select and confirm the option shown. j Enter the number of the other user. j Dial the external number. page 92. [1] "Differing display view in a HiPath 4000 environment" page 136 98 . N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31. T1693Change PIN If the other user has not set a PIN.

g. The logon procedure starts. or Confirm. The mobile phone number remains available until you log off the "guest telephone".More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. j Enter the "Mobile phone number". S or if a key is not configured." is output. Your mobile phone number will appear. The request "New number. j Enter the code for "Mobile Login (log on)" (see page 148). M0202Entry complete 99 . they are not there the next time you log on. You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. The request "Code for IP number nnn (e. The "K1027Mobile Login" key is configured on your OpenStage. a password (consult your service personnel). preceded by the mobility icon. Press the "K1027Mobile Login" key. Prerequisite: You received a mobile phone number and. 834) is output: ( Press the key shown. Entries are only temporarily saved in the call lists and personal phonebook. if nec. The original "guest telephone" setting is deactivated. in the last line on the left when you are correctly logged on page 25. j Enter your password. where applicable. that is.

j Enter the code for "Mobile Login (log off)" (see page 148). The logoff procedure starts. or if a key is not configured. Logging off the "guest telephone" S Press the "K1027Mobile Login" key. The "home telephone" remains locked. The "guest phone" is now available with its original phone number. properties and functions. You can now use the second "guest telephone" in the same way as the first one. The message "Log off successful" is output on the first "guest telephone". 100 . log onto the second "guest telephone" in the usual fashion (see page 99).More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone".

N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown. Deactivating signaling R Press the flashing "K1997Fax service" key.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. The following functions are deleted. if enabled: • • • • • • • • • • Forwarding on Advisory msg. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . The LED goes out. the key lights up when a fax or a message has been received. Select and confirm the option shown[1]. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31.

code *46/#46 page 93 page 31. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. #1 Lock and unlock phone. code *11. j Enter the internal station number of the phone where you wish to activate the function. code *85/#85 page 118 Reset services and functions. code *66/#66 page 90 Ringing group. code *81/#81 page 118 Leave an advisory message. code *69/#69 page 96 Group call. *12. code *44/#44 page 72 Timed reminders. j Enter code (for example. Select and confirm the option shown. 102 . follow the instructions on your display. code #0 page 101 Control relays. page 87 code: *97/#97 Call forwarding. page 43 N Open the Program/Service menu M0135Associated serv. code *90/#90 page 107 Night answer.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). *13. *97 for "Do not disturb on"). For any additional input.

Enter the station j Wait for the continuous tone (if necessary. code *89/#89 page 52 Control relays. code *85/#85 page 118 Caller ID suppression. code *97/#97 page 87 Ringer cutoff. You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. Enter the code (only required if programmed in the system). code *7 page 58 Associated service. code *69/#69 page 96 Ringing group. you can use an external phone like an internal station to set up an outgoing external connection via the system. code *87/#87 page 63 Open door. The phone is not connected to the system. code *90/#90 page 107 Do not disturb. code *86/#86 page 88 Camp-on tone. j Establish a connection to the system.More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). code *61 page 51 Release door opener. code *1/#1 Lock and unlock phone. code *93 page 92 Send a message. code *81/#81 page 118 Group call. 103 . code *68/#68 page 94 Leave an advisory message. phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. code *98/#98 page 87 Dial using speed dial. code #0 page 101 page 43 Call forwarding. switch ( number (contact your service personnel). code *66/#66 page 90 Save your PIN. code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing.

In the case of an external call. j Enter the required trunk number (contact your service personnel).More functions/services Step by Step j Wait for the dial tone and enter the code for example. Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel). j Entering a code for required ISDN function (contact your service personnel). refer also to the user guide for dial pulse/DTMF phones. you can access ISDN functions in some regions using codes. 104 . You can only perform one function/establish one outgoing connection at a time. If necessary. make further entries. KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). The connection is cleared as soon as the function is successfully activated. Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens Enterprise Communications GmbH & Co. N Open the Program/Service menu M0267Keypad dialing Confirm. or j Dial the external number. page 31. *97 for Do not disturb on. the connection is cleared as soon as one of the call partners hangs up.

Prerequisite: You have set up a connection.. you can control connected computers or programs running on them. or M0202Entry complete Confirm. 0 . Select and confirm the option shown. you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 .More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel). or Inputs in online mode The connected computer processes your entries directly.. depending on configuration (contact your service personnel). 105 .. from your telephone. For entering data. you are guided by the connected computer. such as hotel services or information systems. However. ( Enter the code. ( Complete entry. N Open the Program/Service menu M0185Tel. 9 Enter data. 9 Enter data. data service page 31..

or ^ \ Lift the handset and replace it again. S Press the "K1328Data I/O" key.More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel). tion.) j Enter the three-digit ID for the application you wish to +-0 . via your phone display. (Key programming control.. 9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing. Resuming communication with the application T Press the flashing "K1328Data I/O" key. The LED lights up. for example.. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). 106 . You send information to the application and receive information from the application. page 73. You answer the call. Ending communication with the application Select and confirm the relevant CSTA message. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted.

4 Enter the relay. Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. you can use up to four relays to enable/ disable different devices (such as a door opener). Select and confirm the option shown 1 . 107 . and display an appropriate message on the screen.. you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Depending on how you program the relays.More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel). sensors are able to recognize signals. call your phone..

)59 Enter the code. you must have enabled a ringing group page 120. Paging persons To ensure that you can be found. Answering the page from the nearest telephone ^ Lift the handset.More functions/services Step by Step Radio paging (not for U. This person can then answer the page at the nearest phone.S. 108 . j Enter own station number. Pocket receivers signal a call request to the person you want to page. A call request is signaled automatically. you can locate people via their pocket receivers.) If radio paging equipment (PSE) is connected to your system (contact your service personnel). call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE.

Secondary line The secondary line on your phone is used as a primary line by another subscriber.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). The line status (if configured) is displayed for all telephones that share this line. Incoming calls are signaled on this line. Each of these line types can be used on a private or shared basis page 109. Your primary line. Primary line All multi-line telephones have a primary line. a status message indicating that this line is busy is displayed on all other telephones. You can see the status of the line from the LED. a shared line is being used by a telephone. 109 . for example. If. Direct call line A line with a direct connection to another telephone. Lines A distinction is made between primary and secondary lines. This line can be reached in the usual manner via your public phone number. Shared line A line that is configured on multiple telephones. Line utilization Private line A line that is used by a single telephone. you belong to a team of subscribers with multiple lines (multiline page 13). which is configured on another telephone. simultaneously functions as the secondary line on that telephone. This line cannot be used as a secondary line by another telephone. Your phone features trunk keys (MULAP keys) page 110.

flashing sensor keys are identified by this icon. a trunk is automatically assigned when you lift the handset or press the trunk key. 110 . which are described in detail in the corresponding sections of the manual. T Flashing[1] – Hold reminder is activated.Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. If automatic line seizure is configured. – The line is on "Hold". The flashing interval represents different statuses. – The line is busy. LED displays on trunk keys S Off LED Explanation – The line is in idle mode. R On [1] In this manual. As a team member. you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line. regardless of the flashing interval. Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. – Incoming call on the line.

if nec. \ or s Replace the handset or press the disconnect key. Retrieving the call 111 . Dialing with trunk keys if nec. ^ Lift the handset. T Press the trunk key flashing slowly.Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. j Dial the phone number. Hold S Press the "K1920Hold" key. Depending on the configuration (contact your service personnel). T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active). this may be necessary so other team members can also pick up the call on hold. or On-hook dialing: Speakerphone mode. if nec. or On-hook dialing: Speakerphone mode. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active). Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. The "K1920Hold" key has been programmed on your telephone page 73. ^ If the party does not answer: Lift the handset.

T Press the flashing trunk key. T Press the flashing trunk key. Another trunk key is flashing. The second call parYou can switch between lines as often as you wish. you do not have to use the menu to set up a conference. MULAP conference release If configured (consult your service personnel). T Press the trunk key flashing slowly. The LED lights up. you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. S Press the "K1847Priv Release" key. 112 . ty is on hold.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. If you program this key. Press the trunk key flashing slowly each time. The first call party is on hold on the other trunk. The default label is "K1847Priv Release". Up to three team members can now join the conference. [ You are conducting a call.

who has not yet answered. This is not necessary if you are called directly (DSS key flashes quickly). if nec. This means that each team member can be reached directly by other team members at the touch of a button. or On-hook dialing: Speakerphone mode.the team member is not engaged in a phone call. or T LED on the DSS key is flashing rapidly . Understanding LED messages from DSS keys S LED on the DSS key is off . ^ If the party does not answer: Lift the handset. or T LED on the DSS keys is flashing slowly . ^ Lift the handset. Calling a team member directly S Press the DSS key. 113 .the team member is engaged in a phone call or has activated do not disturb. R LED on the DSS key is lit .a caller is trying to reach another member of your team. or On-hook dialing: Speakerphone mode.a call has arrived for you and needs to be answered. T Press the flashing DSS key. or R If the team member you wish to reach is engaged in another call. You can still make the call in this case.Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes. the DSS key on your telephone is lit.

Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. or s Press the key shown. Accepting a call for another team member T Press the flashing DSS key or trunk key. 114 . ^ Lift the handset. \ Replace the handset. or On-hook dialing: Speakerphone mode.

) S Press the required trunk key. M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown. (You have programmed a key with the incomplete "K1952CFW MULAP" function. M0047Save or Confirm. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. or j Enter the required trunk number. S If available. Select and confirm the option shown. select and confirm the option shown Select and confirm the option shown j Enter the destination number. press the "K1952CFW MULAP" key.Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). excluding the call forwarding type and destination page 73. N Open the Program/Service menu M0251Forward Line: On or page 31. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. (External destinations require special configuration in the system). press the "K1952CFW MULAP" key. page 73.) 115 . S If available.

the trunk is the call forwarding destination.call forwarding is not active for this trunk. or R If available. 116 . R Press the required trunk key. If you have activated call forwarding for a trunk. press the "K1952CFW MULAP" key.Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31. or j Enter the required trunk number. or T The LED on the "K1952CFW MULAP" key is flashing slowly. Select and confirm the option shown. or R The LED on the "K1952CFW MULAP" key lights up . Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off .call forwarding is active for this trunk. a special dial tone sounds when the line is seized.

Deactivating R Press the "K19309Ring xfer" key. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. or N Open the Program/Service menu M0248Ring Transfer: Off page 31. The LED lights up.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. all calls for the executive are audibly signaled only by the secretary phone. or j Enter the required trunk number. The default label is "K19309Ring xfer". Activating S Press the "K19309Ring xfer" key. or j Enter the required trunk number. Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". S Press the required trunk key. 117 . S Press the required trunk key. Select and confirm the option shown. or N Open the Program/Service menu M0247Ring Transfer: On page 31. Select and confirm the option shown. The LED goes out.

you belong to one or more groups of stations. your telephone is part of a team. This function is not available for the executive phone in team/executive/secretary configurations. select and confirm the option shown. c Open the idle menu M0139Leave group or M0140Join group page 26. If the LED on a programmed "K1958Hunt group" key is illuminated page 73. Each station in the group can still be reached via their personal station number. group call or individual trunks in a group (including executive/secretary). Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group. Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel).Using team functions Step by Step Using team functions If configured (consult your service personnel). Select and confirm the option shown[1]. S or R Press the "K1958Hunt group" key. [1] "Differing display view in a HiPath 4000 environment" page 136 118 . You can activate and deactivate the audible signal for a hunt group. which can be reached via hunt group or group call station numbers. until a group member answers the call. this means that the audible tone was activated for at least one group. The team consists of internal phones that are able to use certain functions. You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109.

Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. If an "X" appears between group/trunk number (such as 301) and group name. or M0255*=Rejoin all groups Select and confirm the option shown[1]. select and confirm the option shown. you will hear a special dial tone when you lift the handset. The audible tone for the group/trunk displayed is deactivated. the audible tone is active for this group or trunk. The audible tone for the group/trunk displayed is activated. The audible tone for all groups and trunks is deactivated. S or R Press the "K1958Hunt group" key. Confirm. The audible tone for all groups and trunks is activated. or M0256#=Leave all groups Select and confirm the option shown[1]. Select and confirm the option shown[1]. or 301 Group name No "X" means that the audible tone is deactivated. The next group/trunk number is displayed with a group name. or M0139Leave group Select and confirm the option shown[1]. or M0140Join group Select and confirm the option shown[1]. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

page 136

120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

page 136

121

Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

[1] "Differing display view in a HiPath 4000 environment"

page 136

122

In this instance.Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network. M0139Leave group or M0140Join group select and confirm the option shown. These are described in this section. j Enter the (DISA) station number of the other i or ( Confirm your entry. Select and confirm the option shown. You are conducting a call via the LAN (PC network). c Open the idle menu M0261DISA intern page 26. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment. you must note certain particularities for some functions. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. such as a proprietary PC network). You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". i or ( Confirm your entry. 123 . j Enter the (DISA) station number of your phone. HiPath 2000/HiPath 3000/HiPath OpenOffice EE.

Select and confirm the option shown. select and confirm the option shown select and confirm the option shown. j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. i or ( Confirm your entry. i or ( Confirm your entry. Select and confirm the option shown. M0047Save Confirm.Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. Deactivating c Open the idle menu M0020Forwarding off page 26. 124 . Activating j Enter the (DISA) station number of your phone. Select and confirm the option shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26. c Open the idle menu M0261DISA intern page 26. j Enter the destination phone number.

Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel). j Enter the (DISA) station number of the phone you are i or ( Confirm your entry. Deactivating c Open the idle menu M0013Night answer off page 26. c Open the idle menu M0261DISA intern page 26. j Enter the destination number (= temporary night answer service). M0047Save Select and confirm the option shown. you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. Select and confirm the option shown. HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected. 125 . Activating using to activate/deactivate night answer. c Open the idle menu M0012Night answer on page 26. Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. Select and confirm the option shown.

Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118. Select and confirm the option shown. Confirm. Select and confirm the option shown. Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26. Select and confirm the option shown. then follow the operating instructions. 126 . M0202Entry complete M0047Save M0068Exit Select and confirm the option shown. displaying. j Enter the station number. Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31. Saving. Confirm.

127 . you can also control relays page 107 in other HiPath 3000 communications platforms. Confirm to use to control the relay. j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay.Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel). 1. M0261DISA intern Select and confirm the option shown. M0099Control Relay On or M0100Control Relay Off select and confirm the option shown.. j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry. i or ( Confirm your entry.4 Enter the relay..

M0008Open door Select and confirm the option shown. i or ( Confirm your entry. 128 . Select and confirm the option shown. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry.Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel). j Z Dial the entrance telephone number. j Enter the (DISA) station number of the phone you wish to use to control the relay. HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. c Open the idle menu M0261DISA intern page 26.

+ or . Adjust the display unit so that you can clearly read the screen. i Save. Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available).Keep pressing the key until the desired contrast is set. page 25.Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown. page 25.Keep pressing the key until the desired contrast is set.Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. i Save. + or . 129 . + or .Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. + or . Setting contrast The display has four contrast levels that you can set according to your light conditions.

Keep pressing the key until i Save. + or .To adjust the ring tone: Keep pressing the keys until the i Save.Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. the desired volume is set. 130 . + or .Raise or lower the volume.Press one of the keys shown in idle mode M0034Ring volume Confirm.Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown. Adjusting the ring tone + or . desired tone is set. the desired volume is set. page 25. Adjusting the receiving volume during a call You are conducting a call.Raise or lower the volume. page 25. + or . Keep pressing the key until i Save. Adjusting the ring volume + or .

To set the room type: Keep pressing these keys until i Save. Hold down the key shown. Keep pressing the key until i Save.Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys. ) 131 . the desired volume is set. + or . Select and confirm the option shown. + or M0250Attention Ring Vol.Raise or lower the volume. Press one of the keys shown in idle mode. Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. + or M0055Speakerphone mode + or . You will hear the attention ring. the setting you want appears on the screen. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. Select and confirm the option shown. you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". Press one of the keys shown in idle mode page 25. "T0344Normal room" and "T0345Noisy room". other calls can be signaled acoustically in the team during a call.

Save & exit [1] The phone displays the current setting. 132 . N Press the key Benutzer Confirm.Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. j Enter and confirm the user password. Select From the following setting[1] select and confirm the option shown in the context menu. Select and confirm the option shown. if nec. • Wired headset • Wireless headset • Conference phone Select and confirm the option shown. Audio Einstellungen Headset port Wired headset Select and confirm the option shown. z You can also configure this setting via the Web interface page 137.

N Hold down he key. Select and confirm the option shown. Select the "Local dialing" entry . Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. [1] The phone displays the current setting. Select and confirm the option shown. 133 . z You can also configure this setting via the Web interface page 137.Individual phone configuration Step by Step Local dialing If "local dialing" is activated. Required setting[[1]] ("Activated" or "Deactivated") in the context menu. if nec. Benutzer Confirm. you can delete characters with the return key and re-enter them when entering a number. The connection is only set up when you have confirmed "Dial". j Enter and confirm the user password.

Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm. 134 . Select and confirm the option shown.Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. page 31.

If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode.Testing the phone Step by Step Testing the phone Phone functions. N Open the Program/Service menu M0102Phone test page 31. The key assignment is displayed. M0068Exit Select and confirm the option shown. N Open the Program/Service menu M0001Prog. Select and confirm the option shown. 135 . Select and confirm the option shown. S Press any key. feature key page 31.

???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait. In addition. lease? M0227Call wait.off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 .directed M0014Pickup .directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial. some functions may not always be offered in the display as described in this document. display texts may differ from those described in this document according to the system configuration. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup .Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration.trm.term.

contact your service personnel or refer to the administration manual.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. You can ignore any certificate messages issued by the browser. Access to the Administratorseiten is protected by the admin password. Administratorseiten This area lets you configure settings for administering your phone and the network environment. For more information. You will be prompted to configure a user password the first time you call up the web interface. https://[Name of the phone] [Name of the phone] which was assigned by service personnel. Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface. You must log on with this password in future every time you want to open the Benutzerseiten. 137 . Communication is via a secure HTTPS connection. open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone.

Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. Click a menu entry to open the corresponding form. 2. Click the corresponding button to save or discard your changes. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values. • "Logout": Log off the phone 138 .User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Make the desired changes. 4. 3.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

Possible reaction: Enter correct station number. 140 . Key memory is full Possible cause: The system currently has no free space for external station numbers. Possible reaction: Apply to service personnel for authorization for relevant function. Not authorized Possible cause: Locked function selected. Invalid station number Possible cause: Dialed your own station number. Call this station again later. Possible reaction: Enter correct station number. Possible reaction: Enter correct station number. Possible reaction: Try again later. Currently not possible Possible cause: Dialed a non-existent station number.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect. Called phone is unplugged.

Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. The existing internal station number remains on the other layer without LED display. Possible reaction: Confirm "Clear other layer" to save the station number/ function. external station number). Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes. Possible reaction: Confirm "Clear LED support" to save the station number. for example. Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. 141 .

Never use aggressive or alcohol-based cleansers on plastic parts. If the phone is locked. deactivate it page 87. If so. clean it with a diluted neutral cleaner containing surfactants. oily or aggressive agents. If the service personnel are unable to correct the problem. If the telephone is very dirty. To correct any other problems First contact the relevant service personnel.Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. they must contact Customer Service. • 142 . such as a dish detergent. Caring for your telephone • • • Never allow the telephone to come into contact with coloring. Never use a dry cloth. enter your PIN to unlock it page 90. The use of scouring agents is also forbidden. Afterwards remove all traces of the cleaner with a damp cloth (using water only). You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). Always use a damp or antistatic cloth to clean the telephone.

Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone. You can use the tool online via the browser or you can download it for local use.siemens-enterprise. • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.com/index.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language. 143 .

... 83 Call duration ................ 121 entrance phone ...................................................... 63 Call waiting on/off ............................... 44 Charges for another telephone .. 102 Attention ring volume .............................. 71 C Call accepting ... 131 Audio controls ...... automatic ... 45 MSN in CO ............ 30 Call request ................................................ 65 transfer after announcement ............................................................... 54 Calling a second party ........... 33...... 88 Caller list...................... 33 distributing ... 91 CFNR .. group .............................. using ....... 41 Control relays ................................... 61 Associated service .............................................................................................................................. 63 Call waiting tone on/off ........... 43 in the event of telephone failure .... 21 A Activating door opener .... 96 Agents ................................................................ 59 Answering machine . 130 Call waiting ............. 63 Callback ....... 83 Call forwarding .......................................................... 63 Automatic connection setup ... 47 Caller ID suppression ................................................................................................ 60 Consultation .................................................... 51 forwarding . 104 Conference ..................................... 106 D Details....................................................................................................................... 33 accepting from the answering machine ... 65 in a team with trunk keys .............................. 51 Advisory message ................................................................... 114 using DSS keys in a team ................................................ 120 answering ................................................................................................. 69 transferring ............................................................................................ 101 call pickup ........................................................................... 107 CSTA ............................................................................................................................................... 85 Call charges for another telephone ......... 20 Audio keys ..... 64 pickup................ fax ...... 42....................................... 41 Connection options ...................................... 63 preventing ......................................................... 43 forwarding in a team ..................................................................................... 83 Checking the key assignment .............................................................................. 20 Automatic camp-on preventing and allowing .................... 62 allowing ................................................. 15 Connection setup....................................................................................................Index Index Numerics 5-way navigator ...................... 68 Calls in queue ............................... 83 for your telephone ... 49 rejecting ......... 71 accepting ....... 60 Automatic line seizure ........................................ 52 accepting in a team .............................. 83 for your telephone ............................. 121 Announcement ................................................................. 113 Call charge assignment .............................................. 135 Code dialing in ISDN . 114 accepting............................ 36 B Busy override ......................................... 101 ....................................... 96 deleting ........... 64............ 97....................... 41 Calls recording .............................................. 111 parking ............ 46 Call log ............................. 40 144 retrieving from park ........................................................................................ 61 Associated dialing/dialing aid ............................ 30 Call volume .......... 52 Assigning a DID number ................ 63 Call waiting (camp-on) tone off ............. directed .................................................................. 115 holding . 121 Central telephone lock ...

.......................................... 73 resetting ............................. 36 F Fax details .......... 73 Function keys .................. 123 E Entrance telephone ................................................................. 46 multiple subscriber number (MSN) ....................................................... 103 Discreet calling .............................. 61 Dialing internal calls ..... 25 status bar ................................... 36 on-hook dialing ................................... 101 using from the outside ..................... 61 Dialing aid S0 bus ........... 104 Keys programming ................ 153 connection status ............................................................................................................................................................................................................................ 60 Hunt group .......................... 103 Direct station select .. 25 Group call ............................. 52 programming ........ 153 connection status .................................................. 17...................... 49 HiPath 5000 opening a door ......................................................... 51 External code ....................................... 102 programming on a key ........................... 28 messages ............... 25 Display view for HiPath 4000 environment ............ 36 Dialing numbers from the internal directory ................................................................................... 127 Hold ................... 103 G General information ............................................................................. 3 Incoming calls ............................................... 73 saving incomplete ....................................... 50 Headset ................. 60 Display angle ...................................... 28 messages ......................... 46 Forwarding MSN in CO ... 25 Important information ....... 73 145 ... 37 with DDS keys .................................... 74... 118 H Handsfree answerback ........................................... 50 on .................................................................................................... 129 Display icons ................................................................................. 55 from the LDAP database ...... 65 Hotline .......................... 56 using redial .................................................. 50 off ........................ 55 DISA ................................... 30 Internal directory ......................... 129 Display contrast ............................................................................ 60 Hotline delayed .............................................. 121 Do not disturb ............................................................................................................................ 25 status bar .................................. 23 Keypad dialing ....................... 11 Graphic display ................................. 87 Door release ........................................................................................................................... 136 Distributing calls ........................................................................... 38 with speed dialing ......................................... 36 using DDS keys ....... 55 IP telephony .................................................... 19 Keypad ....................... 128 relays ................................... 46 Free keys K Key modules ............... 118 I Icons .Index Dialing from the caller list .............................................. 54 internal/external calls ................ internal ......................... 101 Forwarding MSN in CO ......... 58 with the dialing aid .................................................................................................... 39 Direct inward system access (DISA) ............................................. 113 Directory................................ 20 Functions activating/deactivating for another telephone ................................

....... 91 Locking/unlocking .... 91 locking/unlocking centrally .................................................. 107 Reserve trunk ....... 35 Opening a door ......................................... trunk keys .................. 51 with a code ....... 36 Making mobile calls ..................................................... 109 Location of the telephone ............. 130 Ring transfer in an executive/secretary team .............................................. 17 Operating instructions .......... 97 P Parking a call ................... 80 O Open listening ............. 130 N Night answer .... 78 Outgoing calls ............................................. 116 Line seizure...................................................................... 98 Phone functions............. 13 Multiple subscriber number (MSN) forwarding ......................... 19 OpenStage Key Module 40 ................................................................................... understanding 74............................................................ 56 Leaving an advisory message ............................................... 110 LED display direct station selection keys ............... 98 Making trunk calls ................ 69 Receiving volume .... 92 for a telephone .......................... 68 Redialing a number .......... 85 M Making calls with a headset .. 73 Project calls ...................................................................................................................... 94 receiving ...................................................... 31 Programmable sensor keys ................................. 96 LED trunk keys .................. 90 PIN.......... 111 Primary line ..................................................................... 130 Recording ...................................................................... 78 Program/Service menu ..... 22 function keys ................ 109 Procedure programming on keys ................................................................................................................. 95 sending ... 72 Number saving ................ 34 Operating steps programming on a key ..... 90 Loudspeaker ............ 36 Line utilization ........................................... 46 R Radio paging equipment (PSE) .......... 3 Locking all phones ........................................................................................ 135 using another like your own ........ 49 Making external calls ..................... 112 MULAP keys......................... 92 Phone locking another .......................................... 117 Ring volume ................................................................. 2 146 ...................................... saving ...................................... testing ...................... 54 Relays ......... 64 Personal identification number .............................................................................................................. 22 LED messages... 129 Pickup (call) .........................................Index L LAN telephony .............. 52 OpenStage Busy Lamp Field 40 ................. 36 Message answering ......................................... 135 Phone settings ..................... 30 Overload ............................................. 22 Programming free keys .................................. 94 MULAP conference release .... 101 Resetting services .......................................................................................................................................................................... 95 deleting/displaying ....................... 120 PIN ........................................ 113.............................. 85 Project code........................................... 33...... account code .............................. 60 Resetting functions ........................... 109 Private line ................. 39 from the caller list ..... 123 LDAP telephone database ..... 108 Recall ............... 49........ 92 Placing a call on hold in the team .................................................... automatic ..................................................... 101 Ring tone ... 109 Multi-line telephone .... 91 testing ..................................

........................... 58 DTMF tone dialing .................... 89 Transfer (call) .............. 38 Second level ............................................. 121 Unanswered calls .................................................... 86 User interface .............................. 131 Special dial tone ........ 3 Speakerphone mode .. 58 system ................................... 12..................................... 90 locking/unlocking ...... 30 Unsecured connection ................................. 12.................... 88 suppressing .................................................. 129 Shared line ............................................................ 58 System-wide cancellation .......... 94 Toggle/Connect .......... 58 suffix-dialing ... 58 Suffix-dialing automatic ......................................................................................... 86 Sensors ................................................ 137 Work time ........................................................ 97 Web interface ................................................................................................................................................................... data service .. 37................................................................................................................................................................. 41 in the team ........................ 94 Three-party conference ............ 87 Speed-dialing dialing ..................... 86 Secure connection ...........................Index Ringer cutoff .................... 38 Single-line telephone ............................. 142 Telephone test .................... 56 Telephone maintenance .... 142 Trunk flash .......................................................................................................................... 16 V Variable call forwarding ..................... 59 Speakerphone distance ...................................................................... 88 Station speed-dialing .................. 13 Speaker call ............................................................................................. 86 W Waiting calls ........................... 93 Timed reminder......... 95 Text message deleting/displaying ....................................................... 87 Ringing group ....... 135 Temporary phone .......................... 43 Voice encryption ......... 12............................................................... 109 Secure Call ..................... 11 Using Ethernet switches ................................ 112 Tone dialing .. 34........................................ 69 Troubleshooting ........................... 90 Telephone database LDAP ............................... 132 Settings ............................................... 16 Using network ports more efficiently .................. 37 Secondary line .................................. 94 sending ............ 12............................................................................................... 14 User support .................................... 95 receiving ........................ reserving .................................... 114 after announcement .... 98 Testing the telephone .......... 61 deactivating display ................................................................................................ 101 U UCD .................................................... 122 T Tel.............................................. 110 Trunk.................................................................. 107 Set headset port ........................................ 41 Timed reminder ......................................................... 37 Shift key ............ answering .... 135 147 .................. 42...... 89 Text answering ........................................ 67 Trace call ............ 58 saving station speed-dialing ...................................................................... 67 System speed-dialing .... 58 Station number assigning .. 67 Tone dialing (DTMF dialing) .................................................. 70 Trunk keys ............ 109 Shift ................................... 105 Telephone locking .... 60 S Second layer ...... 120 Room monitor .....................

. . off Associated serv. or with function keys. . .term.trm. . Interac. . . on Advisory msg.. . using the key X X X X X X Code *55 *87 #87 *490 #490 . . *405 *69 #69 *83 ..on Call wait. If configured (contact your service personnel). . . . bd . . . 148 bd . as shown on the display. . X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 . . . . . .. . . . via the Program/Service menu (select + confirm or enter a code).. . .. . .off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg.. . . functions can be activated interactively (select + confirm). Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait.Overview of functions and codes Overview of functions and codes The following table lists all available functions.

. . . .. . . *85* #85# *68 #68 #68 *503 149 . using the key X X X X Code *67 *62 *88 .. Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . .Overview of functions and codes . . . . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X .. . . . . . .. . .. . . . . . . . .. . Interac. .

. . *9419 . . Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf.Overview of functions and codes . . using the key X Code *3 . . . . . . Interac. . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X .... . . . . .) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . *59 *60 *0 *0 X X 150 .. party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U. .. . . . . X X X *44 #44 *56 #56 .S. . . . . bd .. . . . . . . . .

.S. . *89 #89 *61 151 . .. using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X . . . . . . data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . . . .. . . .. . . .) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog. . ... . feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel. . . . Interac. . . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. . .Overview of functions and codes . bd . . . . . . . ..

. . . *64 #64 *501 #501 *63 *943 152 . .group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones . . .. ... .. Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup . . .Overview of functions and codes . . . . . using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 .directed Pickup . Interac. .. . . bd .. . . . . .

Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e. consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .g.

KG. product and service names are trademarks or registered trademarks of their respective holders. Availability and technical specifications are subject to change without notice. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG Hofmannstr.Copyright © Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. Communication for the open minded Siemens Enterprise Communications www.siemens. All other company.com/open . An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. OpenScape. brand. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co.

Sign up to vote on this title
UsefulNot useful