Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

2

Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

3

. . . . . . Caller list . . . . . . . . . . . . . . . . . . . . . . . Intended use . . . . . . . . . . . . . . . . . . . Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . Software update . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony dialogs . . . . . . . . . . . . . . . . . . OpenStage Busy Lamp Field 40 . . . . . . . . . . . . Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messages . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . executive/secretary functions . . . . . . . . . 2 3 3 3 General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone type . . . . . Using network ports more efficiently . . . . . . . . . . . . . Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio keys . . . . . . . . . . . . . . . . . . . . . . . Multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 15 . . . . . Voicemail . . . . . . . . . . . . Keys. . . . . . . . . . . . . . . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . . . . . . Product support on the internet . . . . . . . . . . . . . . Keypad . . . . . . . . . . . . . . . Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mailbox . . . . . . . . Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 40 . . . . . . . . . . . .Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-way navigator . . . . . . . . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . .11 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .Contents Control and monitoring function . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing a number . Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the handset . . . . . . . Open listening during a call . . . . . . . . . . . . . . Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . 33 Answering a call . . . . . . . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . Making calls. . . . . . . . . . . . . . . . Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . . Turning the microphone on and off . . Dialing with the headset connected . . . . . . . . . . . .). . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rejecting calls . . . . . . . . . . . . Accepting a call via the headset. . . . Dialing with DDS keys . . . Switching to the handset. . . On-hook dialing . . . . . . Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .Contents Using callback . . . . . . . . . . . . . . . . . . . . . . . 47 47 47 48 Enhanced phone functions. . . . . . . . . . . . . . . . . . . . . . . . . 65 Conducting a conference . . . . . . . . . . 69 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Assigning a station number (not for U. . . . . . . . . . . . . . . . . . . 63 Parking a call . 53 Using the caller list . . . . . . . . . . . . . . . . 67 Recording a call . . . . . . . . . . . . . . . . . . 58 Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a callback . . . . . 62 Using call waiting (second call) . . . . . . . . . . . . . . . 49 Using the speakerphone . 63 Turning the call waiting tone on and off. . Storing a callback . . 64 Holding external calls . . . . . . 55 Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . 60 Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Reserving a trunk . . . . . 52 Making calls. 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . 61 During a call . . . . . 68 Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . 61 Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . 63 Saving a number . . . . Viewing and deleting a stored callback . . . . . . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . . 53 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accepting a call with the headset . . . . . . 56 Making calls using system speed-dial numbers . . . . . . . . . . . . .

. . . . . . . . . . . . . . Caller ID suppression. . . . Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the label . . . . . . . . . . Configuring repdial keys . . . . . . 86 86 87 87 88 89 89 90 91 92 More functions/services . . 84 Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview of functions . . . . . . . . . . . . . . . . . . . 93 93 94 94 94 95 96 96 97 98 7 . . . . Locking another telephone to prevent unauthorized use . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Appointments function .Contents Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Displaying call charges (not for U. . Saving appointments . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . . . . . . Trace call: identifying anonymous callers (not for U. . . . . . . . . . . . . . . . . . . . . . . Leaving an advisory message . . . . . .) . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning ringer cutoff on and off. . . . . . . . . . . . . . If you cannot reach a destination. . . . . . . . . Displaying the number of waiting calls/overload display . . Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Displaying call charges for another telephone (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . . . . Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring function keys . . . . . . . . 85 Privacy/security . . . 73 74 78 80 81 82 Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 71 71 71 72 Programming sensor keys . . . . . . . . . . . . . . . . Sending a message . . . . . . . . . . . . . . . Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring a room . . . . . . . . . . . . . . .S. . . . . . . . . Using another telephone like your own for a call. . . . . . . . Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . 100 Logging off the "guest telephone" . . . . . Trunk keys . . . . . . . Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding calls on trunks . . . . . . . 100 Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringing group . . . . . . . . . 108 Making calls in the team/executive/secretary configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uniform Call Distribution (UCD). . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . Making calls on multiple lines alternately . . . . . . . . . . . . . . Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Logging on to the "guest telephone" . . . . . . . . . .118 Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call for another member of your team . . . . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . 106 Controlling relays (only for HiPath 3000) . . . . . . . . 104 Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 120 120 121 8 . . . . . . . . . . . . . . . . . . . . Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . Transferring calls directly to the executive phone . . . . . 105 Communicating with PC applications over a CSTA interface . . . . . Dialing with trunk keys. . 107 Radio paging (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . Line seizure . . . . . . . . . . . . . . . . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . . . . . . . . . . . . .Contents Using a mobile phone number at a random phone . . . . . Transferring a call in progress . . . . . . . . . . . . . . . . . . .). . . . . . . . . . Calling a team member directly . . . . . . . MULAP conference release. . . . . . . . . . . . . . . . . . . . . Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Activating functions for another telephone . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . 140 Responding to error messages on the screen . . . Adjusting the receiving volume during a call . . . . . Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Contact partner in the case of problems . . . . . . 137 137 137 138 139 Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 General . . . . . . . . . . . . Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . Adjusting the attention ring volume. Administratorseiten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting displays on the Open Stage Key Module . . . . . . . . . . . . . . . . . . . . . . . Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the display to a comfortable reading angle . . . User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 9 . . . . . 135 Checking the key assignment . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . . . . . . . . . . . . Adjusting audio settings . . . . . . . . . . . . . . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring tone. . . . . . . . . . . . . . . . . Setting headset port use . . 123 Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the speakerphone to the room acoustics . . . . . . . . 136 Web interface (WBM). . . . . . . . . . . . . 123 124 125 126 127 128 Individual phone configuration . . . . . . . . . . . . . . . Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Phone functions. . . . . . . Language for system functions . . . . . . . . . . . . . . . . . . . . Setting contrast . . . . User pages. . . . . . . . . . . . . . . . . . . . . . . . . . 129 Adjusting display settings . . . . . . . . . . . . . . . . . . . . testing . . . . . . . . Local dialing . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . 135 Differing display view in a HiPath 4000 environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Caring for your telephone . . . . . . . . . . . . . . . . . . . . 143 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . . . . . . . . . 142 Labeling keys. . . . . . . . . . . . . . . . . . . . . .148 Display icons. . . . . . . . . . .153 10 . . . . . . . . . . . . . . . .

this may be due to one of the following reasons: • The function is not configured for you or your telephone. The respective features must therefore be individually defined in the terms of the contract. 11 . • Your communications platform does not feature this function. please contact your network provider.General information General information About this manual This document contains general descriptions of the technical options. If a particular function on your phone is not available to you. Please contact your Siemens sales partner for information on how to upgrade. These instructions should be read and followed by every person installing. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. This user guide is designed to be simple and easy to understand. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. please read the section dealing with safety in detail. operating or programming an OpenStage phone. Administrative tasks are dealt with in a separate manual. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. which may not always be available in individual cases. Should you have any questions regarding operation. your specialist retailer or network administrator will gladly help you. Service The Siemens service department can only help you if you experience problems or defects with the phone. Please contact your system support representative. please dial the service number for your country. It contains important information on the safe and proper operation of your OpenStage phone. providing clear step-by-step instructions for operating your OpenStage phone. For your own protection. For queries regarding connection of the telephone. If you experience problems or defects with the phone.

Speakerphone quality and display legibility • • To ensure good speakerphone quality. Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86. This ensures you have a frontal view of the display while eliminating light reflexes. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. the area in front of the telephone (front right) should be kept clear.xxxx) and later. Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. the call is not encrypted and thus unsecured. Any other use is regarded as unauthorized. Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa. Specific details concerning your communications platform can be obtained from your service technician. If "Secure Mode" is enabled on your phone (consult your service personnel). The optimum handsfree distance is 20 in. Voice encryption Your OpenStage 40/40 G. supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1).General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. software release 2 (V1 R2. Please have this information ready when you contact our service department regarding faults or problems with the product. This allows you to use your OpenStage to perform tap-proof calls. and a connection is established to a phone that does not support voice encryption. (50 cm). 12 .

This is a multi-line telephone with special features (e. The programmable sensor keys function as line keys on multi-line phones page 110. "Ring Transfer" and "Accept call"). When using a multi-line phone to make and receive calls. your service personnel can configure various Team functions such as pickup groups. hunt groups. This means that your service personnel can configure multiple lines on your phone. Team functions To increase the efficiency of telephony.General information Multi-line telephone. which is not the case with single-line phones. The executive-secretary configuration is a special case.g. 13 . configured especially for executive/secretary use page 109 ff. executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". certain particulars must be taken into account page 111 ff. and call distribution groups. Each line is assigned an individual phone number which you can use to make and receive calls.

The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. Disconnect) or to open the Program/Service menu and mailbox page 20. 14 . The display permits intuitive operation of the phone page 25. Audio keys are also available. The 5-way navigator is a convenient navigation tool page 21. 5 6 7 8 The keypad can be used to enter phone numbers and text page 23. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22. Incoming calls are visually signaled via the call display.Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. You can use function keys when conducting a call to access frequently used functions (such as. allowing you to optimally configure the audio features on your telephone page 20.

40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 . . 15 . . 6 40 G . . . .Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . . . . . . 6 .

16 . OpenStage 40 G has a 1000 Mbps Ethernet switch. The telephone-PC connection option must first be activated on the telephone by service personnel.Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.

these keys can be programmed and used according to your needs page 22. programmable keys. 17 .Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G. Like keys on the phone.

18 . You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40. these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40.Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated. Like keys on the phone. programmable sensor keys.

php/Key_Labelling_Tool .Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel).com/index. programmable keys. 19 . You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G. Write functions or names in the white fields on the label strips. you can use the Key Labeling Tool to conveniently create new label strips. The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone. Alternatively. You can find this including instructions at http://wiki. that provides 90 illuminated.siemensenterprise. Like keys on the phone. Lay the labeled strips on the key fields and place the transparent cover over them (rough side up). these keys can be programmed and used according to your needs page 22. Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips.

s End (disconnect) call . 20 .Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. N Open Program/Service menu (with red LED key) page 31. [1] If the LED key flashes on the phone. page 43. page 34. r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29. page 129. p Activate/deactivate microphone (also for speakerphone mode) .Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. your phone was configured as a forwarding destination. Redialing page 39. Audio keys Key Function when key is pressed page 49. o Activate/deactivate the headset page 40.

page 26 21 . you can manage most of your phone’s functions.Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. as well as its displays. Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key. With this control.

There is a call on the line. Press the key to open a menu for programming it page 78. flashing sensor keys are identified by this icon.The line is busy. The line is free. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. Indicates the function sta. The Shift key page 73 must be configured for this. which are described in detail in the corresponding sections of the manual. tus.Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys. The flashing interval represents different statuses. A label for the function is displayed to the left of the key. 22 . You can define the labeling according to your requirements page 81. You can assign functions and phone numbers to them on two levels. The status of a function is shown by the LED on the corresponding sensor key. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. Increase the number of programmable sensor keys by connecting a key module page 17. R On [1] In this manual. The function is activated. Touch the key to activate the programmed function or dial the stored number. The programmable sensor keys on multi-line phones function as trunk keys page 110. regardless of the flashing interval. In addition to functions and procedures. Mirea. and extended key functionality must be active (contact your service personnel). Ch K1998 Depending on how they are programmed.

To do this.g. 0700 . 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case. punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. Multi-function keys Function ) ( Turn phone lock on/off page 90.PATTERN = 0700 . Text input page 24 Next letter in upper case. Long press (key held Turn ringtone on/off down) page 131. press the number 4 key on the keypad twice. e.Getting to know your OpenStage phone Keypad In cases where text input is possible.7288376). Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x . you can use the keypad to input text. Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. press the numerical keys repeatedly. Example: To enter the letter "h". [3] Delete character 23 . Delete character.

Example: Changing the key label page 81. Confirm your entry with i. Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively.Getting to know your OpenStage phone Text input The current label appears on the first line. Delete it with the ( key before entering new characters. Enter the required characters via the keypad. Select the functions using the keys d and b. press the key ( 24 .

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

You are conducting a call via a secure connection. Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49.g.Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. The call has been disconnected. Your call partner has placed the call on hold. consultation hold). Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active. 28 . You have placed the call on hold (e. Call duration Current connection Options relevant to situation. You are conducting a call via an unsecured connection. scroll bar shows that more options are available.

Example: Caller ID T0392Msg.Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel).T1037 To play back your voicemail. 29 . Press the mailbox key O. the Mailbox key will also light up to alert you to any messages that have arrived. Messages You can send short text messages to individual internal stations or groups. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail). from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25. follow the instructions on the display. messages from services such as HiPath Xpressions are displayed in this application in addition to messages received.

Instead. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log. You can also store external calls that you have answered in the caller list (contact your service personnel). Each call is assigned a time stamp. date Possible functions For a description of how to edit the caller list page 54. the call attempt is stored in the caller list. time. Your telephone stores up to ten calls in chronological order. The caller list is automatically displayed page 54. 30 . The most recent entry not yet answered in the list is displayed first. Information is displayed regarding the caller and the time at which the call was placed. only the most recent time stamp for this caller is updated and its number incremented.Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Multiple calls from the same caller do not automatically generate new entries in the caller list.

The first line in this structure shows the menu currently selected while the second line shows an option from this menu. with corresponding codes. Press the menu key N. For an overview of the maximum functions available. 31 . Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog.Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1. 2. Press c and select a function from the idle menu page 26. feature key An arrow next to an entry indicates additional options for this entry. use the d or b keys to select a function and confirm with the i key. see page 148. In idle mode. The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. press ( or ) and the code for the function you want. 3. The menu structure comprises several levels.

However you will first be informed about the operation with a message on the display and prompted to allow monitoring. You can use your phone as normal during monitoring. Monitoring function In order to detect malfunctioning of a phone for example. which continuously transmits operating data to a server. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance.Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. If service personnel have activated a function on your phone. microphone. you will see the flashing icon in the upper display line. loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active. During maintenance the handset. the service personnel install a monitoring function. 32 .

phone number) appears on the graphic display. Pay attention to the notes on voice encryption page 86.Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. • When you receive an internal call. 33 . calling party information (name. If a call is waiting. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. your telephone rings once every four seconds (single-tone sequence). The call is also visually signaled on the call display. If transmitted. if nec.Set the call volume. In other words. you hear a short tone (beep) every six seconds. The caller appears on the screen. ^ Lift the handset. Your service personnel can adjust the ring cadence for external and internal calls for you. • • • Answering a call via the handset The phone is ringing. different ring cadences can be set for different internal callers. your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive an external call. When you receive a call from the entrance telephone. + or . Keep pressing the key until the desired volume is set. your telephone rings three times in rapid succession every four seconds (triple-tone sequence). An incoming call will interrupt any ongoing telephone setting operations.

o Press the key shown. if nec. • The speakerphone works bests at a low receiving volume. Keep pressing the key until the desired volume is set.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. or M0066Answer if nec. Pay attention to the notes on voice encryption page 86. The o key flashes. 20 inches). Then release the key. Ending a call n Press the key shown. 34 . • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. Make sure your headset port is set up properly page 132. Set the call volume. + or . The speakerphone function is activated. The phone rings. The phone is ringing. The LED goes out. + or Confirm. or Accepting a call via the headset Prerequisite: A headset is connected. The caller appears on the screen. n \ Hold down the key and replace the handset. The LED lights up. s Press the key shown. n Press the key shown.Set the call volume.

Keep pressing the key until the desired volume is set. (ask the service personnel). Prerequisite: You are conducting a call via the handset.Set the call volume. ^ Lift the handset. + or . you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode. if nec. [ Proceed with your call. Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. 35 . Activating n Press the key shown.S.Basic functions Step by Step if nec. Deactivating n Press the key shown. The LED lights up. ] Replace the handset. Keep pressing the key until the desired volume is set. Open listening during a call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. mode If the country setting is set to U. + or . The LED goes out. Proceed with your call. U.S.Set the call volume. n Press the key shown. n The LED key goes out.

Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. contact your service personnel). Pay attention to the notes on voice encryption page 86. On-hook dialing j Internal calls: Enter the station number. Pay attention to the notes on voice encryption page 86. External calls: Enter the external code and the station number. External calls: Enter the external code and the station number. The LED goes out. or On-hook dialing: Speakerphone mode. To call an external party. 36 . The other party answers with speaker ^ Lift the handset.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. j Internal calls: Enter the station number. The called party does not answer or is busy n Press the key shown. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active. The called party does not answer or is busy \ Replace the handset.

n Press the key shown.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. The connection is established as soon as your input is complete. or If the number is saved on the second layer. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. Pay attention to the notes on voice encryption page 86 . press the shift key first. You can press the DDS key during a call and automatically initiate a callback page 41. o The headset key lights up. External calls: Enter the external code and the station number. S Press the key with a saved number. Make sure your headset port is set up properly page 132. Pay attention to the notes on voice encryption page 86. 37 . Prerequisite: The headset is connected. ^ Lift the handset.

S Press the key with a saved number. You can press the DDS key during a call and automatically initiate a callback page 41. Pay attention to the notes on voice encryption page 86.Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. press the shift key first. 38 . If the number is saved on the second layer.

Press the key twice to dial the next to the last number dialed. 39 . or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. Displaying and dialing saved station numbers . Press the key once to dial the last number dialed. Select and confirm the option shown. account codes entered are also saved page 85. Pay attention to the notes on voice encryption page 86. the last number dialed on the primary line is always saved. On a multi-line phone. Press the key three times to dial the third-to-the-last number dialed.Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. If this feature is configured (contact your service personnel).

The call is then signaled at another definable telephone (contact your service personnel). the microphone is activated. page 50). you can temporarily switch off the handset microphone or the handsfree microphone. The LED lights up. in the case of recalls). The message "T0311currently not possible" is displayed (e. Rejecting calls You can reject calls which you do not wish to take. or p Press the lit key. or s Press the key shown. your telephone will continue to ring. Prerequisite: A connection is set up. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call.Basic functions Step by Step Ending a call \ Replace the handset. If a call cannot be rejected. The caller appears on the screen. 40 . The phone is ringing.g. s Press the key shown. p Press the key shown. or M0266Reject call Select and confirm the option shown. The LED goes out. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office.

Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown.Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. 41 . If voice encryption is not active or not available on a conference party’s phone. If necessary. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. For more information on conferences. M0023Consultation Confirm. see page 66. the entire conference is unsecured. j Call the second party. Pay attention to the notes on voice encryption page 86. The first party is placed on hold. Initiating a three-party conference M0028Conference Select and confirm the option shown. Pay attention to the notes on voice encryption page 86. more information about unsecured connections is available here page 86.

j Enter the number of the party to which you want to transfer the call.Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours. [ Announce the call. you can transfer the call that colleague. [1] "Differing display view in a HiPath 4000 environment" page 136 42 . M0023Consultation Confirm. or M0022Transfer Select and confirm the option shown[1]. \ Replace the handset. if necessary.

M0047Save Confirm. Deactivating call forwarding r Press the key shown. If DID DTMF is active (contact your service personnel).Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown. (External destinations require special configuration in the system. The call forwarding key flashes if you are a call forwarding destination page 20. select and confirm the option shown select and confirm the option shown. Select and confirm the option shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26.) When call forwarding is active. j Enter the destination number. 43 . Destinations: fax = 870. you can also forward calls to this destination. DID = 871. fax DID = 872. a special dial tone sounds when you lift the handset. or M0020Forwarding off Select and confirm the option shown.

If CFNR is activated. "T1078CFNR to:" appears briefly on the display. Confirm. Select and confirm the option shown. if nec. Select and confirm the option shown. If a phone number is already entered: Confirm. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. Confirm. Select and confirm to deactivate but not delete the forwarding destination. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31. 44 . j Enter the destination number. Confirm the option shown to deactivate and delete the forwarding destination.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. when you hang up.

N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. M0047Save? Confirm. if nec. page 31.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). you can define an internal or external call forwarding destination that activates in the event of telephone failure. j Enter the destination number. Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. 45 . Select and confirm the option shown. Select and confirm to deactivate but not delete the forwarding destination. page 31. Select and confirm the option shown. Confirm the option shown to deactivate and delete the forwarding destination. If a phone number is already entered: M0051Change Confirm.

Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. Confirm the displayed call forwarding type. j Enter your DID number. For example. j Enter the destination number (without the external code). Confirm select and confirm the option shown select and confirm the option shown. M0047Save Confirm.S. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown. N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm.) If this function has been configured (contact your service personnel). you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. you can forward your phone line to your home phone after business hours. Select and confirm the option shown. j Enter your DID number. page 31. 46 .

. • When the user who did not answer has conducted another call. Pay attention to the notes on voice encryption page 86. This also applies for external calls via ISDN exchanges. ^ Lift the handset. or M0066Answer Select and confirm the option shown. When configured (contact your service personnel). This feature saves you from having to make repeated attempts to reach the user." appears on the display. Storing a callback Prerequisite: You have reached a busy line or no one answers. "T0322Callback: . all callback requests are automatically deleted over night.. The LED lights up. M0029Callback Confirm.Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. or n Press the key shown. Z Your telephone rings. You hear a ring tone. 47 . Accepting a callback Prerequisite: You have saved a callback. You receive a callback • When the other party is no longer busy.

The LED goes out. R Press the programmed sensor key "K1912Callback". or [1] "Differing display view in a HiPath 4000 environment" page 136 48 . Ending retrieval Select and confirm the option shown. N Press the key shown. Select and confirm the option shown[1]. Deleting a displayed entry Confirm. or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26. n Press the key shown.Basic functions Step by Step Viewing and deleting a stored callback if nec. The LED goes out. Select and confirm to display additional entries.

The LED goes out. Confirm. Select and confirm the option shown. if nec. j If you know the number of the telephone that is ringing. o Press the key shown. enter it directly. or M0066Answer Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed. The LED lights up. Press the key shown. page 31. Make sure your headset port is set up properly page 132. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . The called party appears on the display. Prerequisite: The headset is connected.directed You hear another telephone ring. s Press the key shown. Pay attention to the notes on voice encryption page 86. Select and confirm the option shown[1].Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received.

The other party’s name or station number appears on the screen. 50 . or M0006Mute off or Press the "OK" key to confirm your selection and answer the call.Enhanced phone functions Step by Step or T Press the flashing key. You can answer immediately in speakerphone mode. ^ Lift the handset and answer the call. You hear a tone before the announcement. If handsfree answerback is disabled (default setting). you do not need to switch on the microphone you can answer directly. Select and confirm the option shown select and confirm the option shown. Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. Pay attention to the notes on voice encryption page 86. If handsfree answerback is enabled (see below). follow the procedure described above. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. Accepting a call in a team page 120. p Press the key and answer the call. You can conduct the call with the handset or in speakerphone mode. Placing a speaker call to a colleague page 59.

j Dial the entrance telephone number. You are connected to the entrance telephone immediately. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 . or ^ Lift the handset after more than thirty seconds.Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. you can activate the door opener. Select and confirm the option shown. j Dial the entrance telephone number. Select and confirm the option shown. ^ Lift the handset within thirty seconds. you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed). Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31. Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. If you have the proper authorization (contact your service personnel).

enter the five-digit code (using the keypad or a DTMF transmitter). Press the key shown. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. Select and confirm the option shown. Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code. Select and confirm the option shown. R The LED lights up.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. a doorbell call signal may or may not be forwarded. Select and confirm the option shown. Select and confirm the option shown. Default code = "00000". Select and confirm the option shown. or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring. Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73. Depending on how the door opener has been programmed. you can accept the call from the answering machine. 52 . N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31. j Dial the entrance telephone number. j Enter the five-digit code.

Pay attention to the notes on voice encryption page 86. the connection to the entered number is only set up when you have confirmed "Dial". n The speaker key lights up. The connection is set up. 53 . The party you are calling answers via loudspeaker. You can use speakerphone mode.Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated. External calls: Enter the external code and the station number. You can pick up the handset before or after dialing. if nec. Wählen Confirm. h Delete existing characters. j Internal calls: Enter the station number.

c Press to view detailed information. The LED goes out. N Press the key shown. An advisory tone marks the end of the list. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone.Enhanced phone functions Step by Step Using the caller list Detailed information. [1] "Differing display view in a HiPath 4000 environment" page 136 54 . Confirm[1]. The LED goes out. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. see the example on page 30. M0079Call Confirm. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed. as well as a sample display entry are provided on page 30. Open the idle menu page 26. c M0128Caller list 3x: Dalai Lama g bd To view other calls. n Press the key shown. M0067Next Select and confirm the option shown for a detailed view of further entries. confirm each subsequent display. Pay attention to the notes on voice encryption page 86. The most recent entry is displayed on the screen. Ending retrieval S0591Previous menu or or Select and confirm the option shown.

or page 26. Contact your service personnel to find out if one was configured for your system. ^ Lift the handset. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown. or just the first few letters. 55 . M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. If several directories have been configured: Confirm. using the alphanumeric keypad page 23.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call. The first entry is displayed on the screen. if nec. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list. or + or . n Press the key shown. The LED lights up. Pay attention to the notes on voice encryption page 86. Select and confirm the option shown. Prerequisite: Names have been assigned to the station numbers stored in the system. c Open the idle menu M0080Directory M18561=internal Confirm.

16 characters). "mei" for "Meier". M1858Search Confirm. you can also search for surname and first name. This may take a few seconds. 56 . Prerequisite: The LDAP search feature has been configured in the system. M0233Delete Character Select and confirm each letter to be deleted. e.Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel). If several directories have been configured: Select and confirm the option shown. To separate surname and first name by a space.g. If configured (ask your service personnel). or j Enter the name you wish to search for using the keypad page 23 (max. e. In large databases. if nec. n Press the key shown. The last letter entered is deleted. if nec. or page 26. The name is searched for. The LED lights up. the results of the search may be incomplete if too few characters are entered page 57.g. "mei p" for "Meier Peter". ^ Lift the handset. if nec. You can enter incomplete names. enter "0". you can search for directory data in the LDAP database and dial the number of any subscriber you find there. You can enter an incomplete name. c Open the idle menu M0080Directory M18572=LDAP Confirm.

to view the incomplete list. For further procedure. narrow the search by entering more characters). by deleting characters. For further procedure. select and confirm the option shown 57 . Select and confirm the option shown. For further procedure. e.g. Pay attention to the notes on voice encryption page 86. Confirm. select any of the names. If too many names are found If more than the maximum of 50 names are found corresponding to your query. If several names are found (max. In this case it is advisable to narrow down the search so that all corresponding names can be displayed. it is displayed. in order to change the search string.Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found.g. You can view these results. see above. + or . M1859Modify search Select and confirm. the first name is displayed. M1860Show matches Confirm. If no name is found If your search does not yield any name corresponding to your query. M1859Modify search Select and confirm the option shown.Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. or change the search string (e. only an incomplete list of results can be displayed. or Narrow the search down. 50). see above. see above. you can extend the range of the search.

Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. N Open the Program/Service menu M0070Use speed dialing page 31. Pay attention to the notes on voice encryption page 86. a suffix is automatically dialed (for example. Suffix-dialing j If necessary. j Enter a three-digit speed-dial number. If this feature is configured. Select and confirm the option shown[1]. N Open the Program/Service menu H1875Destinations g page 31. N Open the Program/Service menu M0070Use speed dialing page 31. Pay attention to the notes on voice encryption page 86. ) Press the key shown. j Press the required speed-dial key. if nec. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). the user’s extension) at the end of the saved station number. you can suffix-dial additional digits (for example. [1] "Differing display view in a HiPath 4000 environment" page 136 58 . Select and confirm the option shown[1]. Confirm. "0" for the exchange) if no entries are made within 4 or 5 seconds.

Responding to a speaker call page 50. Confirm. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. [1] "Differing display view in a HiPath 4000 environment" page 136 59 . Select and confirm the option shown. ) Press the key shown. Select and confirm the option shown. This deletes all entered digits. or to an internal user with a system telephone without any action on their part. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. j Enter the station number. If the key is already in use.Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. the programmed phone number appears on the screen. j Press the required speed-dial key. Select and confirm the option shown[1]. M0051Change j First enter the external code and then the external station number. Select and confirm the option shown. Confirm. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Confirm. Select and confirm the option shown.

)945 Enter the code. Depending on the setting. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). Prerequisite: "T0410Currently busy" appears on the display. Automatic connection setup (hotline) If this function is configured (contact your service personnel). Your service personnel can protect your telephone against discreet calling. 60 . the system automatically sets up a connection to a preset internal or external destination. you receive a call and a note on the display. You will hear the dial tone. Reserving a trunk If configured (ask your service personnel). M0184Reserve trunk Confirm. ^ j Enter the external phone number. ^ Lift the handset. When the line is free.Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). you can reserve an occupied trunk for yourself. Lift the handset. you can join an ongoing call conducted by an internal user at a system telephone with display. ^ Lift the handset. j Enter your internal station number. Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". the connection is either set up immediately or only after a preset period of time (hotline after a timeout).

On the PC. The assigned number then appears on the called party’s display. You can also use your system telephone as a dialing aid for other telephones. select a destination and start dialing.Enhanced phone functions Step by Step Assigning a station number (not for U. Dialing aid at the a/b (T/R) port: On the PC. you can selectively assign a specific number (DID number) to your telephone before making an external call. you can use a dialing aid to dial numbers and set up calls for your telephone.S. ^ Lift the handset. j Enter the number you wish to dial. page 31. j Dial the external number. [1] "Differing display view in a HiPath 4000 environment" page 136 61 . j Enter the internal station number ("T0380Dial for:").) If this function has been configured (contact your service personnel). "Lift the handset" appears on the PC screen. select a destination and start dialing. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31. N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. Associated dialing/dialing aid If this function has been configured (contact your service personnel). The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. Select and confirm the option shown. Lift the handset when the other party answers. j Enter the DID number you wish to use. Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on.

You can block the second call or the signal tone ( page 63). ^ Answer the second call. The first party is placed on hold. 62 . "T0277Recall" appears on the display. you can either end the first call or place it on hold and resume the call later on. You are reconnected with the first party. A signal alerts you to the waiting call. \ Replace the handset. ^ Lift the handset. Ending the second call and resuming the first one: M0032Quit and return or Confirm. You can ignore or accept the second call. \ Replace the handset. Your telephone rings. When you accept the waiting call. Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. You are immediately connected to the second caller.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. Pay attention to the notes on voice encryption page 86. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). Lift the handset.

term. A one-time special dial tone then alerts you to the waiting call. Prerequisite: You are on a call or an external station is being called. select and confirm the option shown.off or M0226Call wait. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 63 .on page 31.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls. Select and confirm the option shown. Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. M0131Save number Confirm. N Open the Program/Service menu M0227Call wait. Select and confirm the option shown[1]. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26.trm. Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26.

Select and confirm the option shown. 9 Enter the park slot number you noted earlier. external. it is already in use. N Open the Program/Service menu M2050Calls g M0004Park a call page 31. This feature is useful if you want to continue a call at another phone. 0 . [1] "Differing display view in a HiPath 4000 environment" page 136 64 . If the park slot number you enter is not in use. If a parked call is not picked up. Parked calls can be displayed on and picked up from another telephone. 0 . Select and confirm the option shown. Retrieving a parked call Prerequisite: One or more calls have been parked. Prerequisite: You are conducting a call.Enhanced phone functions Step by Step Parking a call You can park up to ten calls. 9 Enter the number of the park slot (0 . either internal.9) and make a note of it. after a specific period of time the call is returned to the telephone from where it was parked (recall). The phone is idle. If the park slot number you entered is not displayed.. N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31. enter another one. or both... you cannot retrieve the call.. Select and confirm the option shown[1]. Select and confirm the option shown.

g. Depending on the configuration.Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. T0940Held on line: 801 The message of the relevant trunk appears (e. 65 . Select and confirm the option shown. press j Enter the noted trunk number. The phone is idle. \ or s Replace the handset or press the key shown. S If the "K1921Retrieve" key is available it. Accepting call on hold Prerequisite: One or more calls are on hold. If available. if nec. page 73. Press the key shown. or T If there is a "K1935Line:" key available for the relevant trunk. N Open the Program/Service menu M0166Retrieve line or page 31. Then all other stations can accept the call on the assigned trunk. 801) and note the trunk number. it flashes slowly. the LED of the assigned trunk key flashes slowly. this may be necessary so other members can also pick up the call on hold. you can put external calls on hold. S Press the "K1920Hold" key.

Confirm. If the second party does not answer M0021Return to held call Confirm. j Call the second party. more information about unsecured connections is available here: page 86. Announce the conference. Confirm. You can only add parties to or remove them from a conference if you initiated the conference. M0025Start conference Select and confirm the option shown. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm.Enhanced phone functions Step by Step Conducting a conference In a conference call. If necessary. Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. If a participant that was connected to the conference via an unencrypted line leaves. 23189 Coco g M0198Remove party Select and confirm the party you want. Announce the conference. M0028Conference Select and confirm the option shown. j Call the first party. j Call the new party. M0028Conference Select and confirm the option shown. 66 . the entire conference is unsecured. you can talk to as many as four other parties at the same time. the conference remains unsecured. If voice encryption is not active or not available on a conference party’s phone. A tone sounds every 30 seconds to indicate that a conference is in progress. These may be internal or external users.

Select and confirm the option shown[1]. Select and confirm the option shown. or M0183End conference \ Replace the handset. M0156Leave conference or \ Replace the handset. M0235Drop last conf. Select and confirm the option shown. ) and ( to transmit DTMF signals. Select and confirm the option shown. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. if this feature is configured (contact your service personnel). [1] "Differing display view in a HiPath 4000 environment" page 136 67 . party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9. if this feature is configured (contact your service personnel).Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. Ending a conference M0028Conference g Confirm. Removing the ISDN central office party from the conference M0028Conference g Confirm. Select and confirm the option shown. Open the Program/Service menu page 31. Ending the call also deactivates DTMF suffix dialing.

68 . Prerequisite: You are on a call. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide). you hear an acoustic signal approx.Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details). You and the other party hear an announcement that recording has started and as long as recording is still running. it is not possible to add further call parties. S Press the "K1040Recording" key. you can record an active call. every 15 seconds. The LED lights up. the "K1040Recording" key is configured page 73. Stopping recording R Press the "K1040Recording" key which lights up. The LED goes out. During recording.

you are connected to this party. or M0022Transfer Select and confirm the option shown[1]. c Press the key shown. [1] "Differing display view in a HiPath 4000 environment" page 136 69 . M0023Consultation Confirm. [ Announce the call. The other party is placed on hold. j Enter the group’s station number. If the connection between the two other parties is not established within 45 seconds. After a member of the group has accepted the call request. M0003Speaker call Select and confirm the option shown. page 118) to announce a call in progress to a group of users page 59. the call from the first part returns to you (recall).Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). Prerequisite: You are conducting a call. you can use a speaker call (announcement. you can transfer the waiting party. \ Replace the handset. When a member of the group accepts the call page 50.

Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 70 . Select and confirm the option shown[1]. j Enter the service code and/or telephone number. N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31. Prerequisite: You have set up an external connection. you must send a signal to the trunks before dialing the service code or telephone number.Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold").

It is important that you reach the called party. 71 . You can now start talking. If this feature is configured (contact your service personnel). If the called party has a system telephone with display. M0052Override Select and confirm the option shown. The called party and person to whom this party is talking hear an alerting tone every two seconds. It is important that you reach the called party.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. Prerequisite: You have dialed an internal number and hear a busy signal. Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. the following appears on the screen: "T0294Override: (Number or name)". T0326Camp-on Wait (approx. 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond page 62. The called party can prevent automatic call waiting page 63.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). 72 . for example during a lunch break or after office hours. j Enter the destination number ( temporary night answer service). all external calls are immediately forwarded to a specific internal telephone (night station). Service personnel can also configure an "automatic night answer service".Enhanced phone functions Step by Step Using night answer When night answer mode is active. Deactivating M0013Night answer off Select and confirm the option shown. M0047Save Confirm. You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). The automatic night answer service activates at specific times for your telephone depending on how it is programmed. Press the "OK" dialog key to confirm ( standard night answer service).

feature key page 31. Select and confirm the option shown. This means that when later initiating the function by pressing the button. Confirm. The label appears automatically and cannot be altered. Configuring function keys See also page 22. Confirm. A list of all available functions is displayed. with "M0039Call forwarding") cannot be saved completely. see the overview page 74. Confirm. Example: Programming the Shift key S Hold down the key shown. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. Some functions (e. M0045Save incomplete Select and confirm the option shown. M0037Change key M0096More features g M0242Shift Key if nec. further inputs are required. 73 . N Open the Program/Service menu M0001Prog. M0001Assign telephony funcor Confirm. M0068Exit or M0038Another key Select and confirm the option shown.g. The LED displays show the status of the function page 22 and page 74. S Press the key shown. Select and confirm the option shown.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions.

If a function is missing. M0154Waiting tone off. M0245MULAP Key. M0088HF answerback on/off. M0101Control Relay (only for HiPath 3000). Flashing slowly . M0063Call key. M0085Do not disturb. M1845MULAP Privacy Release: Saved function is not activated. contact your service personnel. M0224General call key. M0174Temporary MSN: No call via corresponding trunk.Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration.term. M0242Shift Key. Active call via the corresponding trunk. M0040Callback: S R S You have no entry for callback. Party is on a call or has activated DND. M0062Trunk key. M0150Ringer cutoff. M0246Ring Transfer. S R T M0065Repdial key (Internal). M0110Ringing group on. M0194Work on/off). M0161Door opener on/off. M0196Night answer on/off. Saved function is activated. R You have an entry for callback.trunk. M0144Join/leave group.I’m being called. M0225Call wait. M0106Forwarding . M0041Night answer. M0249Forward Line. M0081Direct station select: Party not on a call. S R 74 . Flashing quickly . M0071Advisory message. M0203UCD (M0195Available on/off.another party is being called and has not yet answered. Saved function LED messages M0039Call forwarding. please accept. M0153Caller ID suppression.. M0043Telephone lock. M1041Recording.

a call is placed on hold on the relevant trunk.call on the relevant trunk.Programming sensor keys Step by Step T Flashing quickly . Flashing slowly . call pickup is possible by pressing the sensor key. 75 .

M0142Trace call. R Active connection to an application. S No waiting callers. M0244Temporary Phone. M0076Send message. M0004Park a call. M0091Room monitor. 76 . M0262Procedure key. R All lines in this trunk group are occupied. M0015Pickup . M0167Hold key. M18572=LDAP). M0213Page. M0228Clear. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine.group. M0108Recall-key. M0184Reserve trunk.callers waiting (certain number is reached).Programming sensor keys Step by Step S At least one trunk is free. M0166Retrieve line. M0052Override.directed. M0214Answer page.callers waiting (certain number is exceeded). M0186Lock all phones. M0162Fax details: T Flashing quickly . Flashing quickly . M0003Speaker call. M0039Call forwarding. connection to an application is temporarily interrupted. M0002Speed dialM0042. M0061Account code. M0080Directory (M18561=internal. M0187Release trunk.your line is a call forwarding destination. M0008Open door. M0210Timed reminder. T Flashing slowly . M1327Data I/O Service: S No connection to an application. M0249Forward Line: check. T Flashing slowly. M0024Toggle/ Connect. The following functions programmed on keys do not have a LED function: M0065Repdial key (external). S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check. M0222Consult internal. M0017View number of calls: chine. M0028Conference. M0014Pickup . M0018Call waiting. M0031DTMF dialing. M0011Show call charges.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

If you make a mistake: a Press. Select and confirm the option shown. you must program a "Shift" key page 73.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. You can also save a number during a call. M1895+=Next layer H1875Destinations M0065Repdial key g Confirm.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. The LED function is not available for internal station numbers on the second level. Select and confirm the option shown. M0037Change key if nec. To program the second level. You dial the saved number by pressing the key page 38. Confirm. This deletes all entered digits. N Open the Program/Service menu M0001Prog. S Press the key shown. feature key page 31. S Hold down the key shown. 80 . j Enter the station number. See also page 22. Confirm. Confirm. Select and confirm the option shown. M0001Assign telephony funcor Confirm.

Adapt the contrast of the key label to your surroundings page 129. j Enter text via the keypad (max. Select and confirm the option shown. S Hold down the key shown. Confirm. Confirm. feature key page 31. 81 . Confirm to apply the changes. Select and confirm the option shown. Select and confirm to reset to the default label. +if nec. Changing the label Confirm.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. 12 characters) page 24. S Press the required key. You cannot change the labels on function keys. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog. M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made.

Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. M0046Clear key Select and confirm the option shown. 82 .

Select and confirm the option shown. call charges are displayed during or after a call. If the cost indication facility has not been installed. the display will show the dialed number and/or the length of the telephone call. For all calls and for the last call Connection charges for the last chargeable call made are displayed first.S. Depending on the setting. If a call is forwarded. N Open the Program/Service menu M0096More features g M0011Show call charges page 31.) For the current call Call charges are shown by default on the display when a call ends. The message "T1721Free of Charge" appears on the screen either before or during the call. Depending on the network operator. the accumulated connection charge (total) is displayed. your service personnel must request this option from the network operator. [1] "Differing display view in a HiPath 4000 environment" page 136 83 . If you want to display call charges as they occur during a chargeable call. Call charge display must be requested from the network operator and configured by the relevant service personnel. Select and confirm the option shown[1]. call charges are assigned to the destination of the call transfer operation. free external calls are also displayed.Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. After five seconds.

S Press the "K1941Call Charges" key. Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73. The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges. Chargeable calls are displayed.) If configured (contact your service personnel).Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. you can also display and print out information on chargeable calls for other phones (such as a pay phone). select and confirm the option shown select and confirm the option shown Press to display further chargeable calls. Select and confirm the option shown 84 .S.

Select and confirm the option shown. May be necessary. You can also enter the account code during a call. or M0064#=Save Confirm. depending on configuration. Prerequisite: Your service personnel have defined account codes for you. N Open the Program/Service menu M2050Calls g M0061Account code page 31. j Enter the external phone number. Select and confirm the option shown[1]. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . contact your service personnel.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. j Enter the account code. if nec. ( Press this key.

accept a consultation call or are connected to a conference and the connection to a station is unencrypted. Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. You will then receive a warning tone and/or a message on the display when you accept a call. and/or T2060Call not encrypted Display. Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID. Z Warning tone. 86 .Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID.

page 26. Internal callers hear the busy tone. an indication on the display. and a key which has been programmed to flash (such as a trunk key). you can activate the ringer cutoff function. When you lift the handset. Activating/deactivating "Do not disturb" If you do not wish to take calls. you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. page 26. Select and confirm the option shown. external callers are connected to another phone. Activating c Open the idle menu M0086DND on Activating page 26. Authorized internal callers automatically override the DND feature after five seconds. [1] "Differing display view in a HiPath 4000 environment" page 136 87 . Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. c Open the idle menu M0087DND off Confirm.Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. c Open the idle menu M0148Ringer cutoff off Confirm. Calls are only identified by one ring signal. you can activate do not disturb. Select and confirm the option shown[1]. which you can specify (contact your service personnel).

The feature remains active until you deactivate it. Select and confirm the option shown. Select and confirm the option shown. Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. Your service personnel can activate/deactivate caller ID suppression for all phones. 88 .Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. c Open the idle menu M0152Restore caller ID page 26.

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. Confirm[1]. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31. j Enter the new PIN. If you have not yet set a PIN. contact your service personnel to have the default code restored. Select and confirm the option shown. If you forget your code. j Re-enter the new PIN. The default code is "00000". You can save this code. use "00000" the first time. [1] "Differing display view in a HiPath 4000 environment" page 136 92 . j Enter the current five-digit PIN.

30 pm). M0211One time only or M0212Daily M0047Save Select and confirm the option shown. you can enter the code 2 for "am" or 7 for "pm" (default = "am"). Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31. Deleting and checking a saved appointment Confirm. You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. j Enter a 4-digit time such as 0905 for 9. Confirm. You must save the required call times. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. N Press the key shown. Select and confirm the option shown.05 (= 9. possibly 2 or 7 If the selected language is "S1308US English" page 135.05 am) or 1430 for 14.More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94. Confirm. Select and confirm the option shown. 93 .30 (= 2.

More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives.. Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. 9 Enter the code directly. j Enter message (up to 24 characters) M0109Send Confirm. page 23. T1206Reminder at 1200 page 93. 94 . pulse or tone dialing telephones. it is repeated five times and then deleted. Sending a message You can send short text messages to individual stations or groups of stations with system telephones. If you do not answer the timed reminder. 0 . The phone is ringing. Select and confirm the option shown. The appointment time is displayed. or ^ \ Lift the handset and replace it again. or M0119Enter message text The code is shown on your display with the corresponding message.. j Enter the internal station number of the recipient or I00000=Please callback or group. Select predefined text (can be changed by service personnel) and confirm. Creating and sending a message c Open the idle menu M0076Send message page 26. Select and confirm the option shown. n Press key twice.

The message is deleted. The sender’s caller ID appears in the first line on the display. Calling the sender M0084Call sender Select and confirm the option shown. The text message appears on the display. see the example on page 29. c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm. Select and confirm the option shown. The text message is displayed. Select and confirm the option shown. Viewing the transmission time M0075Time/date sent Confirm. Viewing and editing incoming messages Pay attention to the notes on page 29. 95 .More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Deleting messages M0049Delete Select and confirm the option shown. Press the key shown. O The LED lights up. M0074Message sent Confirm. page 26.

When you receive a call. page 26. The code is shown on your display with the corresponding message. 96 . Select predefined text (can be changed by service personnel) and confirm.. on A00000=Will return at: or page 26. the message appears on the caller’s display. off or Confirm. Deleting advisory messages c Open the idle menu M0073Advisory msg. 0 . 9 Enter the code directly.More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. c Open the idle menu M0072Advisory msg. Predefined messages with a colon can be completed by entering a digit.. the LED lights up. R When the "M0071Advisory message" is available page 73. Press the key shown. or M0119Enter message text Select and confirm the option shown. Select and confirm the option shown. page 23. j Enter message (up to 24 characters) M0047Save Confirm.

• LED is flashing quickly: The limit has been exceeded (overload). 97 . Contact your service personnel to find out the waiting call limit. • LED is flashing slowly: The set limit has been reached. R Press the "K1940 Calls in Q" key. the LED on the key lights up. • LED off: There are no waiting calls.More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload).

Select and confirm the option shown[1]. j Enter the other user’s lock code if nec. he or she is prompted to do so on his or her phone. Select and confirm the option shown. j Dial the external number. This state is canceled as soon as the call is ended.More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. page 92. [1] "Differing display view in a HiPath 4000 environment" page 136 98 . j Enter the number of the other user. T1693Change PIN If the other user has not set a PIN. N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31.

The original "guest telephone" setting is deactivated. if nec. that is. j Enter the code for "Mobile Login (log on)" (see page 148). Your mobile phone number will appear. in the last line on the left when you are correctly logged on page 25. preceded by the mobility icon. or Confirm. The request "New number. Entries are only temporarily saved in the call lists and personal phonebook.g. You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection. The logon procedure starts. M0202Entry complete 99 . a password (consult your service personnel)." is output. 834) is output: ( Press the key shown. S or if a key is not configured. j Enter your password. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. they are not there the next time you log on. where applicable. Press the "K1027Mobile Login" key. The mobile phone number remains available until you log off the "guest telephone". j Enter the "Mobile phone number". Prerequisite: You received a mobile phone number and. The request "Code for IP number nnn (e.More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. The "K1027Mobile Login" key is configured on your OpenStage.

Logging off the "guest telephone" S Press the "K1027Mobile Login" key. The message "Log off successful" is output on the first "guest telephone". You can now use the second "guest telephone" in the same way as the first one. log onto the second "guest telephone" in the usual fashion (see page 99). The "guest phone" is now available with its original phone number. j Enter the code for "Mobile Login (log off)" (see page 148). The logoff procedure starts. properties and functions. 100 . The "home telephone" remains locked.More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone". or if a key is not configured.

Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. Select and confirm the option shown[1]. on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31. The LED goes out. The following functions are deleted. Deactivating signaling R Press the flashing "K1997Fax service" key. if enabled: • • • • • • • • • • Forwarding on Advisory msg. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. the key lights up when a fax or a message has been received.

page 43 N Open the Program/Service menu M0135Associated serv. code *81/#81 page 118 Leave an advisory message. code *69/#69 page 96 Group call. For any additional input.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). code #0 page 101 Control relays. code *90/#90 page 107 Night answer. code *85/#85 page 118 Reset services and functions. j Enter code (for example. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. follow the instructions on your display. page 87 code: *97/#97 Call forwarding. code *44/#44 page 72 Timed reminders. *13. *12. code *11. code *46/#46 page 93 page 31. Select and confirm the option shown. 102 . code *66/#66 page 90 Ringing group. #1 Lock and unlock phone. j Enter the internal station number of the phone where you wish to activate the function. *97 for "Do not disturb on").

code *86/#86 page 88 Camp-on tone. code *98/#98 page 87 Dial using speed dial. code *69/#69 page 96 Ringing group. Enter the code (only required if programmed in the system). code *81/#81 page 118 Group call. code *89/#89 page 52 Control relays. code *1/#1 Lock and unlock phone. code *61 page 51 Release door opener. You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. Enter the station j Wait for the continuous tone (if necessary. 103 .More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). code *68/#68 page 94 Leave an advisory message. phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. switch ( number (contact your service personnel). code *90/#90 page 107 Do not disturb. The phone is not connected to the system. you can use an external phone like an internal station to set up an outgoing external connection via the system. code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. code *85/#85 page 118 Caller ID suppression. j Establish a connection to the system. code *93 page 92 Send a message. code #0 page 101 page 43 Call forwarding. code *87/#87 page 63 Open door. code *97/#97 page 87 Ringer cutoff. code *66/#66 page 90 Save your PIN. code *7 page 58 Associated service.

Contact your network provider to find out which ISDN functions can be code-operated in your country. j Enter the required trunk number (contact your service personnel). N Open the Program/Service menu M0267Keypad dialing Confirm. Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel). If necessary. make further entries. j Entering a code for required ISDN function (contact your service personnel). 104 . *97 for Do not disturb on. page 31.More functions/services Step by Step j Wait for the dial tone and enter the code for example. Siemens Enterprise Communications GmbH & Co. You can only perform one function/establish one outgoing connection at a time. In the case of an external call. The connection is cleared as soon as the function is successfully activated. KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). or j Dial the external number. the connection is cleared as soon as one of the call partners hangs up. refer also to the user guide for dial pulse/DTMF phones. you can access ISDN functions in some regions using codes.

you are guided by the connected computer. 0 . 9 Enter data.... N Open the Program/Service menu M0185Tel. you can control connected computers or programs running on them. For entering data. ( Enter the code. Select and confirm the option shown. such as hotel services or information systems. 9 Enter data. ( Complete entry. you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 . depending on configuration (contact your service personnel). However. Prerequisite: You have set up a connection. data service page 31. or Inputs in online mode The connected computer processes your entries directly. 105 .. from your telephone. or M0202Entry complete Confirm.More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel).

The LED lights up. (Key programming control.) j Enter the three-digit ID for the application you wish to +-0 . tion. for example. Ending communication with the application Select and confirm the relevant CSTA message. 106 . 9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted. or ^ \ Lift the handset and replace it again. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You answer the call. Resuming communication with the application T Press the flashing "K1328Data I/O" key. You send information to the application and receive information from the application... via your phone display. S Press the "K1328Data I/O" key. page 73.More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel).

107 . Depending on how you program the relays.More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel).. you can use up to four relays to enable/ disable different devices (such as a door opener). you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel). and display an appropriate message on the screen. sensors are able to recognize signals.. 4 Enter the relay. call your phone. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. Select and confirm the option shown 1 .

More functions/services Step by Step Radio paging (not for U.S. j Enter own station number. A call request is signaled automatically. call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE. Pocket receivers signal a call request to the person you want to page.) If radio paging equipment (PSE) is connected to your system (contact your service personnel). Answering the page from the nearest telephone ^ Lift the handset. )59 Enter the code. This person can then answer the page at the nearest phone. Paging persons To ensure that you can be found. you must have enabled a ringing group page 120. you can locate people via their pocket receivers. 108 .

a status message indicating that this line is busy is displayed on all other telephones. Lines A distinction is made between primary and secondary lines. 109 . for example. Incoming calls are signaled on this line. Each of these line types can be used on a private or shared basis page 109. This line cannot be used as a secondary line by another telephone. you belong to a team of subscribers with multiple lines (multiline page 13). simultaneously functions as the secondary line on that telephone. Your phone features trunk keys (MULAP keys) page 110. a shared line is being used by a telephone. Secondary line The secondary line on your phone is used as a primary line by another subscriber. If. The line status (if configured) is displayed for all telephones that share this line. Shared line A line that is configured on multiple telephones. Line utilization Private line A line that is used by a single telephone. Direct call line A line with a direct connection to another telephone. which is configured on another telephone. This line can be reached in the usual manner via your public phone number. Primary line All multi-line telephones have a primary line. Your primary line.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). You can see the status of the line from the LED.

LED displays on trunk keys S Off LED Explanation – The line is in idle mode. which are described in detail in the corresponding sections of the manual. R On [1] In this manual. you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line. – The line is busy. 110 .Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). The flashing interval represents different statuses. regardless of the flashing interval. As a team member. flashing sensor keys are identified by this icon. a trunk is automatically assigned when you lift the handset or press the trunk key. If automatic line seizure is configured. – Incoming call on the line. T Flashing[1] – Hold reminder is activated. Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. – The line is on "Hold".

^ Lift the handset. or On-hook dialing: Speakerphone mode. this may be necessary so other team members can also pick up the call on hold. The "K1920Hold" key has been programmed on your telephone page 73. if nec. Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. \ or s Replace the handset or press the disconnect key. Depending on the configuration (contact your service personnel). if nec. or On-hook dialing: Speakerphone mode. Hold S Press the "K1920Hold" key. T Press the trunk key flashing slowly. T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active). ^ If the party does not answer: Lift the handset. j Dial the phone number. Dialing with trunk keys if nec. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active).Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. Retrieving the call 111 .

you do not have to use the menu to set up a conference. S Press the "K1847Priv Release" key. T Press the flashing trunk key. Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. If you program this key. T Press the flashing trunk key. ty is on hold. T Press the trunk key flashing slowly. [ You are conducting a call. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. The default label is "K1847Priv Release". The second call parYou can switch between lines as often as you wish. The first call party is on hold on the other trunk.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. MULAP conference release If configured (consult your service personnel). Another trunk key is flashing. Up to three team members can now join the conference. 112 . Press the trunk key flashing slowly each time. you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. The LED lights up.

This is not necessary if you are called directly (DSS key flashes quickly). or R If the team member you wish to reach is engaged in another call. or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes. Calling a team member directly S Press the DSS key. Understanding LED messages from DSS keys S LED on the DSS key is off .Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. R LED on the DSS key is lit .a caller is trying to reach another member of your team. who has not yet answered.the team member is not engaged in a phone call. You can still make the call in this case. This means that each team member can be reached directly by other team members at the touch of a button. ^ If the party does not answer: Lift the handset. or T LED on the DSS keys is flashing slowly . if nec.a call has arrived for you and needs to be answered. ^ Lift the handset. 113 .the team member is engaged in a phone call or has activated do not disturb. the DSS key on your telephone is lit. or T LED on the DSS key is flashing rapidly . T Press the flashing DSS key. or On-hook dialing: Speakerphone mode. or On-hook dialing: Speakerphone mode.

114 . ^ Lift the handset. or s Press the key shown.Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. or On-hook dialing: Speakerphone mode. \ Replace the handset. Accepting a call for another team member T Press the flashing DSS key or trunk key.

M0047Save or Confirm. (You have programmed a key with the incomplete "K1952CFW MULAP" function. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.) S Press the required trunk key. page 73. excluding the call forwarding type and destination page 73. (External destinations require special configuration in the system). or j Enter the required trunk number. N Open the Program/Service menu M0251Forward Line: On or page 31. press the "K1952CFW MULAP" key. press the "K1952CFW MULAP" key. S If available. S If available. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. Select and confirm the option shown. select and confirm the option shown Select and confirm the option shown j Enter the destination number.Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown.) 115 .

or R The LED on the "K1952CFW MULAP" key lights up . or T The LED on the "K1952CFW MULAP" key is flashing slowly.call forwarding is active for this trunk.Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31.call forwarding is not active for this trunk. the trunk is the call forwarding destination. 116 . or j Enter the required trunk number. or R If available. If you have activated call forwarding for a trunk. R Press the required trunk key. press the "K1952CFW MULAP" key. a special dial tone sounds when the line is seized. Select and confirm the option shown. Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off .

or j Enter the required trunk number. S Press the required trunk key. S Press the required trunk key. The LED lights up. Activating S Press the "K19309Ring xfer" key. Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. Select and confirm the option shown. 117 . Select and confirm the option shown. The LED goes out. or N Open the Program/Service menu M0247Ring Transfer: On page 31.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. all calls for the executive are audibly signaled only by the secretary phone. The default label is "K19309Ring xfer". Deactivating R Press the "K19309Ring xfer" key. or j Enter the required trunk number. or N Open the Program/Service menu M0248Ring Transfer: Off page 31.

The team consists of internal phones that are able to use certain functions. group call or individual trunks in a group (including executive/secretary). This function is not available for the executive phone in team/executive/secretary configurations. which can be reached via hunt group or group call station numbers. S or R Press the "K1958Hunt group" key. If the LED on a programmed "K1958Hunt group" key is illuminated page 73. You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109. You can activate and deactivate the audible signal for a hunt group. Select and confirm the option shown[1]. this means that the audible tone was activated for at least one group. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group. until a group member answers the call. select and confirm the option shown. c Open the idle menu M0139Leave group or M0140Join group page 26. Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel). your telephone is part of a team. [1] "Differing display view in a HiPath 4000 environment" page 136 118 . Each station in the group can still be reached via their personal station number. you belong to one or more groups of stations.Using team functions Step by Step Using team functions If configured (consult your service personnel).

or M0140Join group Select and confirm the option shown[1]. [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . The next group/trunk number is displayed with a group name. or M0255*=Rejoin all groups Select and confirm the option shown[1].Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). select and confirm the option shown. or 301 Group name No "X" means that the audible tone is deactivated. or M0256#=Leave all groups Select and confirm the option shown[1]. If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. you will hear a special dial tone when you lift the handset. S or R Press the "K1958Hunt group" key. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26. or M0139Leave group Select and confirm the option shown[1]. The audible tone for all groups and trunks is deactivated. The audible tone for the group/trunk displayed is activated. the audible tone is active for this group or trunk. Select and confirm the option shown[1]. Confirm. The audible tone for the group/trunk displayed is deactivated. If an "X" appears between group/trunk number (such as 301) and group name. The audible tone for all groups and trunks is activated.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

page 136

120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

[1] "Differing display view in a HiPath 4000 environment"

page 136

121

Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

[1] "Differing display view in a HiPath 4000 environment"

page 136

122

You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". j Enter the (DISA) station number of the other i or ( Confirm your entry. HiPath 2000/HiPath 3000/HiPath OpenOffice EE. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE.Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network. j Enter the (DISA) station number of your phone. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment. c Open the idle menu M0261DISA intern page 26. In this instance. 123 . such as a proprietary PC network). You are conducting a call via the LAN (PC network). M0139Leave group or M0140Join group select and confirm the option shown. i or ( Confirm your entry. Select and confirm the option shown. you must note certain particularities for some functions. These are described in this section.

Select and confirm the option shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26. Activating j Enter the (DISA) station number of your phone. c Open the idle menu M0261DISA intern page 26. select and confirm the option shown select and confirm the option shown. j Enter the destination phone number.Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. i or ( Confirm your entry. Deactivating c Open the idle menu M0020Forwarding off page 26. Select and confirm the option shown. i or ( Confirm your entry. Select and confirm the option shown. j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. M0047Save Confirm. 124 .

Select and confirm the option shown. j Enter the destination number (= temporary night answer service). HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected. Select and confirm the option shown. you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. Deactivating c Open the idle menu M0013Night answer off page 26. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. j Enter the (DISA) station number of the phone you are i or ( Confirm your entry.Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel). Select and confirm the option shown. 125 . c Open the idle menu M0012Night answer on page 26. c Open the idle menu M0261DISA intern page 26. Activating using to activate/deactivate night answer. M0047Save Select and confirm the option shown.

Select and confirm the option shown. M0202Entry complete M0047Save M0068Exit Select and confirm the option shown.Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118. Confirm. Select and confirm the option shown. then follow the operating instructions. Confirm. j Enter the station number. Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. displaying. Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26. Select and confirm the option shown. Saving. 126 . and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31.

i or ( Confirm your entry.. you can also control relays page 107 in other HiPath 3000 communications platforms.. M0261DISA intern Select and confirm the option shown.4 Enter the relay. Confirm to use to control the relay. M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. 127 .Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel). j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay. j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry. 1.

Select and confirm the option shown. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms. j Z Dial the entrance telephone number. HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. c Open the idle menu M0261DISA intern page 26. M0008Open door Select and confirm the option shown. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. 128 . i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to control the relay.Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel).

+ or . Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available).Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown.Keep pressing the key until the desired contrast is set. page 25.Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. + or .Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. page 25. Adjust the display unit so that you can clearly read the screen. i Save. + or . 129 . Setting contrast The display has four contrast levels that you can set according to your light conditions. i Save. + or .Keep pressing the key until the desired contrast is set.

page 25. the desired volume is set. + or . desired tone is set. + or . Adjusting the receiving volume during a call You are conducting a call. the desired volume is set. page 25.Raise or lower the volume.Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown. Keep pressing the key until i Save. Keep pressing the key until i Save.Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Adjusting the ring volume + or .Raise or lower the volume.To adjust the ring tone: Keep pressing the keys until the i Save. 130 . Adjusting the ring tone + or . + or .Press one of the keys shown in idle mode M0034Ring volume Confirm.

You will hear the attention ring. Keep pressing the key until i Save. the setting you want appears on the screen. other calls can be signaled acoustically in the team during a call. Hold down the key shown. Select and confirm the option shown. the desired volume is set. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. Press one of the keys shown in idle mode. + or .Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys. Press one of the keys shown in idle mode page 25. Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25.To set the room type: Keep pressing these keys until i Save. Select and confirm the option shown. ) 131 .Raise or lower the volume. "T0344Normal room" and "T0345Noisy room". you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". + or M0250Attention Ring Vol. + or M0055Speakerphone mode + or .

N Press the key Benutzer Confirm. Select From the following setting[1] select and confirm the option shown in the context menu. Save & exit [1] The phone displays the current setting. 132 .Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. j Enter and confirm the user password. Audio Einstellungen Headset port Wired headset Select and confirm the option shown. if nec. z You can also configure this setting via the Web interface page 137. Select and confirm the option shown. • Wired headset • Wireless headset • Conference phone Select and confirm the option shown.

Individual phone configuration Step by Step Local dialing If "local dialing" is activated. Required setting[[1]] ("Activated" or "Deactivated") in the context menu. Select and confirm the option shown. z You can also configure this setting via the Web interface page 137. N Hold down he key. Benutzer Confirm. j Enter and confirm the user password. Select and confirm the option shown. 133 . you can delete characters with the return key and re-enter them when entering a number. Select the "Local dialing" entry . Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. if nec. The connection is only set up when you have confirmed "Dial". [1] The phone displays the current setting.

Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm.Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. page 31. Select and confirm the option shown. 134 .

Select and confirm the option shown. N Open the Program/Service menu M0102Phone test page 31. Select and confirm the option shown. If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. N Open the Program/Service menu M0001Prog.Testing the phone Step by Step Testing the phone Phone functions. testing You can test your phone’s functionality. S Press any key. The key assignment is displayed. M0068Exit Select and confirm the option shown. Prerequisite: The phone is in idle mode. 135 . feature key page 31.

???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait. display texts may differ from those described in this document according to the system configuration. In addition.directed M0014Pickup .directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial.Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration. some functions may not always be offered in the display as described in this document.trm. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup . lease? M0227Call wait.term.off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 .

contact your service personnel or refer to the administration manual. Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface. Access to the Administratorseiten is protected by the admin password. For more information. Communication is via a secure HTTPS connection. https://[Name of the phone] [Name of the phone] which was assigned by service personnel. You will be prompted to configure a user password the first time you call up the web interface. 137 . open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. You must log on with this password in future every time you want to open the Benutzerseiten. You can ignore any certificate messages issued by the browser.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. Administratorseiten This area lets you configure settings for administering your phone and the network environment.

Make the desired changes. 3. Click the menu heading again to close the menu. • "Logout": Log off the phone 138 . Click a menu entry to open the corresponding form. 4. Click the corresponding button to save or discard your changes. 2. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values.User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

140 . Invalid station number Possible cause: Dialed your own station number. Possible reaction: Apply to service personnel for authorization for relevant function. Not authorized Possible cause: Locked function selected. Key memory is full Possible cause: The system currently has no free space for external station numbers. Possible reaction: Enter correct station number. Possible reaction: Try again later. Currently not possible Possible cause: Dialed a non-existent station number. Called phone is unplugged. Possible reaction: Enter correct station number. Possible reaction: Enter correct station number. Call this station again later.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect.

Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. for example. Possible reaction: Confirm "Clear LED support" to save the station number. external station number). 141 . The existing internal station number remains on the other layer without LED display. Possible reaction: Confirm "Clear other layer" to save the station number/ function.Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes.

clean it with a diluted neutral cleaner containing surfactants. The use of scouring agents is also forbidden. Never use a dry cloth. Caring for your telephone • • • Never allow the telephone to come into contact with coloring.Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. such as a dish detergent. If the telephone is very dirty. deactivate it page 87. they must contact Customer Service. If so. enter your PIN to unlock it page 90. • 142 . Always use a damp or antistatic cloth to clean the telephone. oily or aggressive agents. If the service personnel are unable to correct the problem. Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). If the phone is locked. You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). Afterwards remove all traces of the cleaner with a damp cloth (using water only). To correct any other problems First contact the relevant service personnel. Never use aggressive or alcohol-based cleansers on plastic parts.

143 . You can use the tool online via the browser or you can download it for local use.com/index.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone.Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15.siemens-enterprise. • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.

... 54 Calling a second party ......................... 96 Agents ............................. 41 Calls recording ........................................................... 52 Assigning a DID number ...... 65 transfer after announcement ........................................................................ 46 Call log ........................................... 107 CSTA .............................................................................................. 63 Call waiting tone on/off .......... 64 pickup............................ 64...................................................................................... 135 Code dialing in ISDN ................................ 83 Call duration ........ 20 Audio keys ......... 63 preventing ................. fax .............................................................. 20 Automatic camp-on preventing and allowing ...................................................................................................................................... 68 Calls in queue .................................................. 114 accepting..................... 52 accepting in a team ................................................................................... using ............... 101 ................................................................ 51 forwarding ......... 21 A Activating door opener ............... group ............ 15 Connection setup........... 121 entrance phone .. 62 allowing ............................... 85 Call charges for another telephone ................................................... 61 Associated service ............. 33 accepting from the answering machine .............. 111 parking ..................................... 44 Charges for another telephone .................................................................................................................................... 71 accepting ........................ 71 C Call accepting .............. 121 Central telephone lock . 83 Checking the key assignment ...........Index Index Numerics 5-way navigator ...... 97.............................................................................................................. 45 MSN in CO .......................... 41 Connection options ....................................................... 120 answering ............................ 91 CFNR ............................................ 30 Call volume ... 33 distributing ..................................................................................... 43 in the event of telephone failure .............. 43 forwarding in a team ......... 61 Associated dialing/dialing aid ................................ 83 Call forwarding ........................... 49 rejecting ............... 114 using DSS keys in a team .................................................................................................. 115 holding .................................................................. 83 for your telephone ................................................. 88 Caller list......... 47 Caller ID suppression .................... 41 Control relays ....................................................... automatic ................................... directed ..................... 104 Conference ...................... 51 Advisory message ........................................................ 63 Call waiting on/off ............. 121 Announcement ............... 33................. 60 Automatic line seizure ................ 130 Call waiting ........ 63 Callback ... 60 Consultation .......................................................................... 113 Call charge assignment ... 59 Answering machine .................... 36 B Busy override ............................................... 131 Audio controls .... 83 for your telephone ........................ 63 Call waiting (camp-on) tone off ....................................... 96 deleting ................................... 42................................................................................. 69 transferring ........................................................................ 30 Call request ....... 102 Attention ring volume ............... 40 144 retrieving from park .............. 106 D Details..................... 63 Automatic connection setup ............ 101 call pickup . 65 in a team with trunk keys ....................................

... 113 Directory............................................................... 55 IP telephony ................... 11 Graphic display ................................................................................... 136 Distributing calls ................................................. 101 using from the outside ............................................................................ 38 with speed dialing . 153 connection status ........... 58 with the dialing aid ..................................... 55 from the LDAP database ......... 56 using redial ............... 46 multiple subscriber number (MSN) .................................. 49 HiPath 5000 opening a door .. 28 messages .............................. 103 Discreet calling ........................................................ 128 relays ........ 46 Forwarding MSN in CO .............................................. 50 Headset ....................................................... 73 Function keys ................ 118 H Handsfree answerback .......... 36 using DDS keys .... 52 programming ................... 3 Incoming calls ......... 127 Hold .................................................................... 46 Free keys K Key modules ................................ 25 Important information ........ 123 E Entrance telephone ... 74........ 61 Dialing aid S0 bus ........ 19 Keypad ................................................... 129 Display icons ......... 54 internal/external calls ............... 36 F Fax details .... 25 status bar ....................... 101 Forwarding MSN in CO .....................Index Dialing from the caller list .............................. 65 Hotline .... 25 status bar ........... 60 Hotline delayed ............................................................................................. 121 Do not disturb ....................................................... 39 Direct inward system access (DISA) .......................................... 73 145 .................................................................................. 50 on ..................................................................................................................................................................................... 23 Keypad dialing .................................. 103 G General information ..................................................... 103 Direct station select ................................................ 17.......... 20 Functions activating/deactivating for another telephone ............ 87 Door release ................................................... 37 with DDS keys ......................................................................................................................... internal ............................................................................................................................................................ 73 resetting ................................. 102 programming on a key ......................... 60 Hunt group ................................................... 36 Dialing numbers from the internal directory ....................... 50 off ................................................................................................................................................................................................... 118 I Icons ............................................. 55 DISA ... 73 saving incomplete ............. 61 Dialing internal calls .................. 51 External code . 153 connection status ........................................................ 30 Internal directory ....................................... 129 Display contrast ......... 104 Keys programming ................................ 60 Display angle ........... 28 messages ............................................................................................. 25 Group call ............ 25 Display view for HiPath 4000 environment .......................................................................................................................... 36 on-hook dialing ..........

....................... 130 N Night answer .......................... 54 Relays ......................................................................................................................... 35 Opening a door ................................. 120 PIN ................... 92 Placing a call on hold in the team ............................................. 69 Receiving volume ...... 109 Location of the telephone ....................... 94 receiving ................................................... 101 Resetting services ... 97 P Parking a call ..... 30 Overload ...................... 135 using another like your own .... 13 Multiple subscriber number (MSN) forwarding .................................................. 91 Locking/unlocking .............................................. 49............................................................................................................... 109 Multi-line telephone . automatic ...................... 17 Operating instructions ................................................................................... 49 Making external calls ............. 123 LDAP telephone database .............................. 2 146 ......................................................... 19 OpenStage Key Module 40 ................... 22 function keys ................................................................................. 46 R Radio paging equipment (PSE) ....... 130 Ring transfer in an executive/secretary team ...... 111 Primary line ............. 92 Phone locking another ................................ testing ..................... account code ..... 98 Phone functions.............................................................................................................................. 98 Making trunk calls .... 95 deleting/displaying .................................................... trunk keys . 113....... 130 Recording ......................... 91 locking/unlocking centrally ................................. 90 Loudspeaker ..... 85 M Making calls with a headset ...... 129 Pickup (call) ..................... 92 for a telephone ..................................................................... 90 PIN............................. understanding 74........................................... 96 LED trunk keys ............................. 31 Programmable sensor keys ....... 110 LED display direct station selection keys ......Index L LAN telephony .................. 60 Resetting functions ......................................................................... 22 Programming free keys ..................... 52 OpenStage Busy Lamp Field 40 .......................................................... 33...................................... 80 O Open listening ........ 64 Personal identification number ............................................... 3 Locking all phones ........................................ 101 Ring tone ........... 95 sending ........................................................................................ 85 Project code...................... 78 Program/Service menu ..... 68 Redialing a number ..................................... 112 MULAP keys....... 116 Line seizure... 39 from the caller list ................. 34 Operating steps programming on a key .................................... 36 Making mobile calls .................. 94 MULAP conference release ................................... 135 Phone settings ............. 91 testing .............. saving .. 51 with a code . 109 Procedure programming on keys .................................. 108 Recall ............................................................................................ 36 Line utilization .............. 109 Private line .......................................................................................... 56 Leaving an advisory message ..... 117 Ring volume ................................. 107 Reserve trunk .......................................................... 72 Number saving ...... 36 Message answering ..................... 73 Project calls ............................................................................. 22 LED messages.................................... 78 Outgoing calls ...................................

.............. data service ................................... 137 Work time ........ 67 Tone dialing (DTMF dialing) .................................................................................................. 34............................................................... 142 Telephone test . 135 Temporary phone ........................................ answering ............ 97 Web interface .. 11 Using Ethernet switches .......... 112 Tone dialing ......... 37... 87 Speed-dialing dialing .......................... 120 Room monitor ..... 12.. 58 System-wide cancellation .... 60 S Second layer ...................... 132 Settings ..................................................................................................................................................................... 142 Trunk flash ...................... 41 Timed reminder ..... 70 Trunk keys ....... 88 suppressing ......... 59 Speakerphone distance ................ 110 Trunk... 95 Text message deleting/displaying .. 121 Unanswered calls ..................... 89 Text answering ....... 58 Station number assigning ........................................................................................................................................... 93 Timed reminder... 37 Secondary line ................... 58 system ..................................................................................... 58 suffix-dialing .................... 131 Special dial tone ............ 16 Using network ports more efficiently .. 90 Telephone database LDAP . 37 Shift key ..... 42............................................................... 94 Three-party conference ....................................................................... 98 Testing the telephone ........................................................................................................... 13 Speaker call ........ 107 Set headset port ......................................... reserving ............... 58 Suffix-dialing automatic ................................................... 87 Ringing group ........................................................... 86 Sensors ................................ 38 Single-line telephone ........................ 14 User support .......................................................................................................................... 30 Unsecured connection ................................................................... 135 147 ....... 89 Transfer (call) ........... 101 U UCD .................................Index Ringer cutoff ................................................................................................................................................... 90 locking/unlocking ..................... 41 in the team ............................. 43 Voice encryption ............................. 67 Trace call ..................................................................................................................................... 122 T Tel...................................................... 3 Speakerphone mode ................................................................................................ 94 Toggle/Connect .......................... 114 after announcement ................. 109 Shift ................................................. 88 Station speed-dialing ....................... 12.................................................. 67 System speed-dialing ............ 12.......... 69 Troubleshooting .................................. 86 User interface .... 95 receiving ........... 58 DTMF tone dialing .................... 105 Telephone locking .......................................... 94 sending .............................................. 12............................................................................................. 56 Telephone maintenance .. 86 W Waiting calls ........... 86 Secure connection ................................................ 16 V Variable call forwarding ............................ 129 Shared line .................................... 61 deactivating display ......... 38 Second level ......... 109 Secure Call ............................... 58 saving station speed-dialing ....................................................

. . . If configured (contact your service personnel). . . Interac. .Overview of functions and codes Overview of functions and codes The following table lists all available functions.off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg. X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 .on Call wait. . . .term. .trm. .. as shown on the display. bd . . *405 *69 #69 *83 . Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait. . . . .. . on Advisory msg. . off Associated serv. or with function keys. . . .. . . . using the key X X X X X X Code *55 *87 #87 *490 #490 . ... . via the Program/Service menu (select + confirm or enter a code). . 148 bd .. . functions can be activated interactively (select + confirm). .

.. . . .. . . . . .. using the key X X X X Code *67 *62 *88 .. . . . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X . *85* #85# *68 #68 #68 *503 149 . Interac. . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . . . . . .. . . . . . .. .Overview of functions and codes . . .

.. . *9419 . Interac. . . .. . . .. . . . . . .. .S. . Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf. . party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U.) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . . X X X *44 #44 *56 #56 .Overview of functions and codes .. . . . . *59 *60 *0 *0 X X 150 . . . . bd . . . .. using the key X Code *3 . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X . . . . .

. ..) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog. . . . . . . . .Overview of functions and codes . . . . . Interac. . *89 #89 *61 151 .S. . . . . . .. data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . . . . . . . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. bd .. . using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X ... . . . . . feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel.. .

. .. . . *64 #64 *501 #501 *63 *943 152 . . . . bd . . . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup . . Interac. . .. . .group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones ... using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 . .. .. .directed Pickup .Overview of functions and codes . . . . .

Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e.g. consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. brand. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.Copyright © Siemens Enterprise Communications GmbH & Co. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. All other company.com/open . KG Hofmannstr. product and service names are trademarks or registered trademarks of their respective holders. Communication for the open minded Siemens Enterprise Communications www. OpenScape.siemens. KG.

Sign up to vote on this title
UsefulNot useful