Documentation

HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice OpenStage 40, OpenStage 40 G OpenStage Key Module 40 OpenStage Busy Lamp Field 40
User Guide

Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open

Important information

Important information
Q
For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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Important information

Location of the telephone
• • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms.

Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product support on the internet
Information and support for our products can be found on the Internet at: http://siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/. To view and print documentation in PDF format, you require Acrobat Reader (free software): http://www.adobe.com.

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. . . . . . . . . Keypad . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software update . . . . . . . . . . . . . . . . . Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programmable sensor keys . . . . . . . . . . . . . . . . . executive/secretary functions . . . . . . . . . . .14 The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . . . . . . . . OpenStage Key Module 40 . . Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 15 16 17 17 18 19 20 20 20 21 22 23 25 25 27 29 29 29 30 31 4 . . .Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key Module . . . . . . Team functions . . . . . . . . . . . . . . . . . . Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ports on the underside of the phone. .11 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voicemail . . . . . . . Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function keys. . . . . . . . . . . . . . . . Intended use . . 11 11 12 12 12 12 13 13 Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 3 3 General information. . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line telephone. . . . . . . . . . . . . . . . . . . OpenStage Busy Lamp Field 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service. . . . . . . . . . . Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using network ports more efficiently . Keys. . . . . . Audio keys . . . . . . . . . . . . . . . . . . . Caller list . . . . . . . Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rejecting calls .Contents Control and monitoring function . . . . . . . . . . . .S. . . . . . . . . . Call forwarding in the event of telephone failure (CFSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using variable call forwarding . . . . . Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making calls. . . . . . . . . . . . . . . 33 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . Calling a second party (consultation) . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to the handset. . . . . . Ending a call. . . . . . . . . . . . . . . . . . Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open listening during a call . . . . . . . . . . . . . . . . . . . . . . . . . . Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the handset . Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . Call forwarding. . . . . . . . . Turning the microphone on and off . . . . . . . . . . . . . . . . . 33 33 34 34 34 35 35 36 36 36 37 37 38 39 40 40 40 41 41 42 43 43 44 45 46 5 . . . . . . . . Accepting a call via the headset. . . Transferring a call. . . . . . . . . Dialing with the headset connected . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Automatic connection setup (hotline) . . . . . . . . . . . . . 65 Conducting a conference . . . . . . . . . 58 Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . 55 Using the LDAP directory . . . . . 49 Accepting a call with the headset . . . . . . . . . . . . 67 Recording a call . 56 Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Dialing a number from the internal directory . . . . . . . 58 Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Answering calls from the entrance telephone and opening the door51 Accepting a call from an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Parking a call . . . 53 Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Turning the call waiting tone on and off. . . . . . . . 59 Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . . . . . . . . . .Contents Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 47 47 48 Enhanced phone functions. . . . . . . . . . . . . . .49 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 During a call . . . . . . . . 60 Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . Viewing and deleting a stored callback . . . . . . . . . . . 64 Holding external calls . . . . . . . . . 49 Using the speakerphone . . . . . . . . . . . . . . . . . 49 Accepting a specific call for your colleague . . . . . . 62 Using call waiting (second call) . . . . . . . . . . . 52 Making calls. . . . . . . . . . . . . . . . . . 60 Assigning a station number (not for U. . . . . . 53 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . Accepting a callback . . . . . . . . . 61 Associated dialing/dialing aid .

. . . . . . . . Notes on voice encryption . . 83 Displaying call charges (not for U. . . . . . . . . . . . Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying the number of waiting calls/overload display . . . . . . . Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating and sending a message. . . . . . . Saving your PIN . . . . . . . . . . . . . . . . . . . . . Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . 70 71 71 71 72 Programming sensor keys .S. . . . . . . . . . . Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If you cannot reach a destination. . . . . . . . . . . . . . . .S. . . . . . . . . . . . . . . . . . . . Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using night answer . . . . . .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leaving an advisory message . . . . . . . . . . . . . . . . . . .Contents Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .S. . . . Locking another telephone to prevent unauthorized use . . . Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . . . . . . . . Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .) . Changing the label . . . Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 86 87 87 88 89 89 90 91 92 More functions/services . . . . . . . Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Voice encryption (only for HiPath 2000/3000/5000/HiPath OpenOffice EE) . . . . . . . . . . . . . . . . Busy override – joining a call in progress . . . 73 74 78 80 81 82 Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring function keys . . . . . . . Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . 85 Privacy/security . . . . . . . . . Trace call: identifying anonymous callers (not for U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using another telephone like your own for a call. 83 Displaying call charges for another telephone (not for U. . . . . . . 93 93 94 94 94 95 96 96 97 98 7 . . . . . . . . . . . . . . Deleting advisory messages . . . . . . . . . . . .

. . Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Moving the connection to the next telephone. . . . . . . . . . . . . 102 Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . . . Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . 107 Radio paging (not for U. . . . . . . . . . Line seizure . . . . . . . . . . . . . . . . . Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 120 120 121 8 . . . . . . . 101 Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Lines . . . . . . . . . Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . .Contents Using a mobile phone number at a random phone . . . . . . . Forwarding calls on trunks . . . . . . . . . Accepting a call for another member of your team . . .118 Activating/deactivating a group call . . Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sensors (HiPath 33x0/35x0 only). . . . . . MULAP conference release. . . . . . . . . . . . . . . . . . . . . 106 Controlling relays (only for HiPath 3000) . . . . . . . .S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DSS keys to answer calls . . . . . 101 Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . 109 109 110 110 111 111 111 112 112 113 113 113 114 114 115 117 Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trunk keys . . Making calls on multiple lines alternately . . . . . . . . . . . Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .). . . . . . . . . . . . . . . . . . . . . . 104 Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . . . Dialing with trunk keys. . . . . . . . Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Logging off the "guest telephone" . . . . . . . . . . . Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Making calls in the team/executive/secretary configuration. . . . . . . . . . . . . . . . . . . . 99 Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uniform Call Distribution (UCD). . . . . . . . . . . . . . . .

. . . . . . . . . . . . 129 Adjusting display settings . . . . . . . . . . . . . Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting displays on the Open Stage Key Module . . 135 Phone functions. . . . . testing . . . . . . . . . . . . . . . . . . . . . . 140 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Web interface (WBM). . . . . . . . . . . . . . . Administratorseiten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the receiving volume during a call . . . . . . . . . . Calling up the Web interface . . Adjusting the ring tone. . . . . 135 Differing display view in a HiPath 4000 environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Responding to error messages on the screen . . . . . . . . . . . . . . . . . . Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Leaving hunt group/group call . . . . . . . 129 129 129 129 130 130 130 130 131 131 131 132 133 134 Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting contrast . . . . . . . . . . . . . . . . . 137 General . . . . . . Adjusting the display to a comfortable reading angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contents Special functions in the LAN . . . . . . . . . . . . . . Setting up "follow me" call forwarding. User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . 123 124 125 126 127 128 Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 137 137 138 139 Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . Local dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting audio settings . . . . . . . . . . . . . . . . Ringing group . . .

. . . . . . . . . . . . . . .153 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Caring for your telephone . . . .144 Overview of functions and codes . . . . . . . . . . . . . . . . . . . . . . . .Contents Troubleshooting. . . . . . . . . . . . . . . . 142 Labeling keys. . . .148 Display icons. . . . . . . . . . . . 143 Index. .

which may not always be available in individual cases. • Your communications platform does not feature this function. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.General information General information About this manual This document contains general descriptions of the technical options. this may be due to one of the following reasons: • The function is not configured for you or your telephone. Please contact your Siemens sales partner for information on how to upgrade. For your own protection. please dial the service number for your country. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. your specialist retailer or network administrator will gladly help you. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. These instructions should be read and followed by every person installing. please read the section dealing with safety in detail. It contains important information on the safe and proper operation of your OpenStage phone. Administrative tasks are dealt with in a separate manual. For queries regarding connection of the telephone. Should you have any questions regarding operation. If you experience problems or defects with the phone. This user guide is designed to be simple and easy to understand. please contact your network provider. If a particular function on your phone is not available to you. providing clear step-by-step instructions for operating your OpenStage phone. 11 . This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. Please contact your system support representative. operating or programming an OpenStage phone. The respective features must therefore be individually defined in the terms of the contract. Service The Siemens service department can only help you if you experience problems or defects with the phone.

Voice encryption Your OpenStage 40/40 G. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. Please have this information ready when you contact our service department regarding faults or problems with the product. The optimum handsfree distance is 20 in.General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. This allows you to use your OpenStage to perform tap-proof calls. software release 2 (V1 R2. Speakerphone quality and display legibility • • To ensure good speakerphone quality. supports voice encryption on HiPath 2000/3000/5000 (R 4 and later) and HiPath OpenOffice EE (V1).xxxx) and later. and a connection is established to a phone that does not support voice encryption. the call is not encrypted and thus unsecured. the area in front of the telephone (front right) should be kept clear. (50 cm). Your service personnel can define at the communication system whether you are notified of unencrypted calls and how page 86. If "Secure Mode" is enabled on your phone (consult your service personnel). 12 . This ensures you have a frontal view of the display while eliminating light reflexes. Specific details concerning your communications platform can be obtained from your service technician. Voice transmission is encrypted and data is decrypted at the other call party’s phone and vice versa.

hunt groups. "Ring Transfer" and "Accept call"). Team functions To increase the efficiency of telephony. When using a multi-line phone to make and receive calls. certain particulars must be taken into account page 111 ff. your service personnel can configure various Team functions such as pickup groups.General information Multi-line telephone. This means that your service personnel can configure multiple lines on your phone. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones page 110. executive/secretary functions Your OpenStage 40/40 G is a "multi-line telephone". and call distribution groups. 13 . This is a multi-line telephone with special features (e. configured especially for executive/secretary use page 109 ff. which is not the case with single-line phones. The executive-secretary configuration is a special case.g.

14 . allowing you to optimally configure the audio features on your telephone page 20.Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. Incoming calls are visually signaled via the call display. The user interface of your OpenStage 40/40 G 8 3 2 1 4 5 6 7 1 2 3 4 You can make and receive calls as normal using the handset. Audio keys are also available. The 5-way navigator is a convenient navigation tool page 21. Disconnect) or to open the Program/Service menu and mailbox page 20. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 22. You can use function keys when conducting a call to access frequently used functions (such as. The display permits intuitive operation of the phone page 25. 5 6 7 8 The keypad can be used to enter phone numbers and text page 23.

40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting page 16 page 16 40 . . . . . . 6 . . . . 15 . .Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit PC Network switch Local cable type Headset Busy Lamp field key module Handset Properties of your OpenStage 40/40 G OpenStage LCD display. . 6 40 G . .

16 . OpenStage 40 G has a 1000 Mbps Ethernet switch. The telephone-PC connection option must first be activated on the telephone by service personnel. This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 40/40 G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.

programmable keys. these keys can be programmed and used according to your needs page 22. Like keys on the phone.Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated. You can attach up to two OpenStage Key Module 40s to your OpenStage 40/40 G. 17 .

programmable sensor keys. these keys can be programmed and used according to your needs You can only attach one OpenStage Key Module 15 to your OpenStage 40. 18 . Like keys on the phone. You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40.Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated.

you can use the Key Labeling Tool to conveniently create new label strips. Key label Your OpenStage Busy Lamp Field 40 is delivered with label strips. that provides 90 illuminated. You can find this including instructions at http://wiki. Like keys on the phone.siemensenterprise. Lay the labeled strips on the key fields and place the transparent cover over them (rough side up).php/Key_Labelling_Tool . The OpenStage Busy Lamp Field 40 is a key module attached to the side of the phone. programmable keys. 19 .com/index.Getting to know your OpenStage phone OpenStage Busy Lamp Field 40 Your OpenStage 40/40 G can be configured as an attendant console in conjunction with an OpenStage Busy Lamp Field 40 (ask your service personnel). Write functions or names in the white fields on the label strips. Alternatively. You can attach one OpenStage Busy Lamp Field 40 to your OpenStage 40/ 40 G. these keys can be programmed and used according to your needs page 22.

p Activate/deactivate microphone (also for speakerphone mode) . page 34. 20 . N Open Program/Service menu (with red LED key) page 31. r Button for call forwarding (with red LED key)[1] O Open mailbox (with red LED key) page 29. s End (disconnect) call . page 43. your phone was configured as a forwarding destination. Audio keys Key Function when key is pressed page 49. page 129. [1] If the LED key flashes on the phone.Set volume lower and contrast brighter n Turn speaker on/off (with red LED key) + Set volume louder and contrast darker page 129. o Activate/deactivate the headset page 40.Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed page 40. Redialing page 39.

as well as its displays. Operation Press c Functions when key is pressed In idle mode: • Open the idle menu page 26 In lists and menus: • Go to next level You can now access a context menu: • Open the context menu In lists and menus: • Go back one level or go back to the telephony interface by pressing several times During en-bloc dialing: • Delete character to the left of the cursor Press a Press d In lists and menus: • Scroll down • Long press (key held down): jump to the end of the list/menu In lists and menus: • Scroll up • Long press (key held down): jump to the start of the list/menu In idle mode: • Open the idle menu Entry selected: • Perform action Press b Press the i key. With this control. page 26 21 .Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. you can manage most of your phone’s functions.

The line is busy. Ch K1998 Depending on how they are programmed. The function is activated. There is a call on the line. Increase the number of programmable sensor keys by connecting a key module page 17. Indicates the function sta. Touch the key to activate the programmed function or dial the stored number. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off T Flashing[1] The function is deactivated. The status of a function is shown by the LED on the corresponding sensor key.Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40/40 G has six illuminated sensor keys. You can assign functions and phone numbers to them on two levels. external phone numbers and internal numbers without LED display can also be saved on the second level page 80. The flashing interval represents different statuses. tus. regardless of the flashing interval. 22 . The programmable sensor keys on multi-line phones function as trunk keys page 110. A label for the function is displayed to the left of the key. The Shift key page 73 must be configured for this. and extended key functionality must be active (contact your service personnel). The line is free. flashing sensor keys are identified by this icon. Mirea. Press the key to open a menu for programming it page 78. You can define the labeling according to your requirements page 81. R On [1] In this manual. you can use the sensor keys as: • Function keys page 73 • Repdial keys page 80 • Procedure keys page 78 You can program all programmable sensor keys (except "Shift") on two levels. In addition to functions and procedures. which are described in detail in the corresponding sections of the manual.

press the number 4 key on the keypad twice. e.PATTERN = 0700 . Delete character. To do this. Long press (key held Turn ringtone on/off down) page 131. you can use the keypad to input text. punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name. Example: To enter the letter "h". 0700 . 3x 4x 5x 1 2 3 4 5 6 7 8 9 0 ) ( a d g j m p t w + [2] [3] c f i l o r v y - 2 3 4 5 6 s 8 z 0 9 7 [1] Space [2] Next letter in upper case. Multi-function keys Function ) ( Turn phone lock on/off page 90.g. press the numerical keys repeatedly. [3] Delete character 23 . Text input page 24 Next letter in upper case.7288376). Character overview (depends on the current language setting) Key 1x [1] 2x 1 b e h k n q u x .Getting to know your OpenStage phone Keypad In cases where text input is possible.

Characters entered Save entry Delete character[1] T1905L1 label: Ma M0047Save M0233#=Delete CharacM0048previous M0068Exit [1] Alternatively. Select the functions using the keys d and b. Enter the required characters via the keypad.Getting to know your OpenStage phone Text input The current label appears on the first line. press the key ( 24 . Example: Changing the key label page 81. Confirm your entry with i. Delete it with the ( key before entering new characters.

Getting to know your OpenStage phone

Display
Your OpenStage 40/40 G comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 129.

Idle mode
If there are no calls taking place or settings being made, your OpenStage 40/40 G is in idle mode. Status bar

10:29

W0002 WED

K1960DoN Mirea, Ch. Toussaint. Rüscher Stahl, Ing

Sensor key labels page 81

F 07 K 100168 220870

S
g

Alerts (messages, call forwarding active) Open the idle menu page 26 Own phone number

K1998Lay

The left area contains the status bar on the first line, followed by a five-line field for additional displays. A logo is displayed in the middle; it can be set up by your service personnel. Icons that appear under the logo inform you about callback requests, voice messages, and activated call forwarding. The right area shows the labels of programmable sensor keys. Explanation of the icons Icon Explanation The ring tone is deactivated page 131 page 87

The "Do not disturb" function is activated The phone lock is activated page 90

You received new voice messages Call forwarding is active page 43.

page 29.

A mobility user is logged on to the phone

page 99

25

Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 21 to display the idle menu. You can call up various functions here. The idle menu includes selected functions from the Program/Service menu page 31. It may contain the following entries: • M0128Caller list • M0019Forwarding on • M0027Lock phone • M0086DND on[1] • M0072Advisory msg. on • M0149Ringer cutoff on • M0076Send message • M0115View sent message[2] • M0030View callbacks[3] • M0080Directory • M0089HF answerback on • M0151Suppress call ID • M0154Waiting tone off • M0261DISA intern • Sprachverschlüsselung?[4]

[1] [2] [3] [4]

Must be activated by service personnel. Only appears when there are messages that the recipient has not yet viewed Only appears if callback requests are saved This appears as an option if voice encryption is activated

26

Getting to know your OpenStage phone

Telephony dialogs
Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and activated with the 5-way navigator page 21. The scope and type of functions that may be offered automatically varies. When an arrow appears to the right of a selected entry, then another menu page 21. level is available, which you can select with the i or c keys Appearance during dialing Example: You have lifted the handset or pressed the loudspeaker key.

10:29

W0002 WED
Status Stored numbers

T0283Please dial M0080 Directory M0128 Caller list

Appearance during en-bloc dialing Example: You enter a station number.

10:29

W0002 WED
Digits already entered Dial the phone number Cancel entry

22 T0283 Please dial Cancel

27

g. You are conducting a call via an unsecured connection. consultation hold). 28 . Detailed descriptions of the various functions can be found in the sections "Making calls – basic functions" page 33 and "Making calls – enhanced phone functions" page 49. You are conducting a call via a secure connection. Your call partner has placed the call on hold. You have placed the call on hold (e.Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. scroll bar shows that more options are available. The call has been disconnected. Call duration Current connection Options relevant to situation. Icon indicating call status Smith Michael 3:16 100168 M0023Consultation M0025Start conference M0103Start transfer M0080Directory Icons for frequent call states Icon Explanation The call is active.

follow the instructions on the display. Example: Caller ID T0392Msg. messages from services such as HiPath Xpressions are displayed in this application in addition to messages received.Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel). In idle mode ( page 25) the following signals alert you to the presence of new messages: • • O key LED lights up Display page 25. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail). the Mailbox key will also light up to alert you to any messages that have arrived. Press the mailbox key O.T1037 To play back your voicemail. from: Coco M0074Message sent M0084Call sender M0049Delete M0068Exit Possible functions For a description of how to edit the entries page 95. Messages You can send short text messages to individual internal stations or groups. 29 .

Instead. Information is displayed regarding the caller and the time at which the call was placed. time. only the most recent time stamp for this caller is updated and its number incremented. The caller list is automatically displayed page 54. Example: 13:47 W0002 WED T0741Calls for Coco Dalai Lama M00800220870 3x: 13:55 WED 23 M0079Call Own ID Caller ID Number of calls. Multiple calls from the same caller do not automatically generate new entries in the caller list. 30 . date Possible functions For a description of how to edit the caller list page 54. the call attempt is stored in the caller list. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. You can also store external calls that you have answered in the caller list (contact your service personnel). Your telephone stores up to ten calls in chronological order.Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call. page 26 in the idle menu Callers with suppressed numbers cannot be saved in the call log.

The LEDs associated with the menu key N and the loudspeaker key n stay red as long as you are in the menu. 31 .Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. press ( or ) and the code for the function you want. feature key An arrow next to an entry indicates additional options for this entry. For an overview of the maximum functions available. use the d or b keys to select a function and confirm with the i key. Example: T0284Program/Service: H1875Destinations g H1877Feature Settings M2050Calls M0070Use speed dialing M0001Prog. Press c and select a function from the idle menu page 26. In idle mode. 2. Accessing the menu There are three ways to open the Program/Service menu on your communication system: 1. see page 148. Press the menu key N. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. The menu structure comprises several levels. with corresponding codes. 3.

Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. microphone. which continuously transmits operating data to a server. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance. loudspeaker and headset are deactivated. 32 . the service personnel install a monitoring function. During maintenance the handset. Monitoring function In order to detect malfunctioning of a phone for example. If service personnel have activated a function on your phone. You can use your phone as normal during monitoring. You are additionally informed on the display that the control function is active. However you will first be informed about the operation with a message on the display and prompted to allow monitoring. you will see the flashing icon in the upper display line.

If a call is waiting. your telephone rings three times in rapid succession every four seconds (triple-tone sequence). different ring cadences can be set for different internal callers. The caller appears on the screen. • • • Answering a call via the handset The phone is ringing. When you receive a call from the entrance telephone.Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 14 carefully before performing any of the steps described here on your phone. you hear a short tone (beep) every six seconds. 33 . Pay attention to the notes on voice encryption page 86. When you receive an external call. Your service personnel can adjust the ring cadence for external and internal calls for you. The call is also visually signaled on the call display.Set the call volume. ^ Lift the handset. Keep pressing the key until the desired volume is set. your telephone rings twice in rapid succession every four seconds (dual-tone sequence). your telephone rings once every four seconds (single-tone sequence). if nec. phone number) appears on the graphic display. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. • When you receive an internal call. calling party information (name. + or . An incoming call will interrupt any ongoing telephone setting operations. If transmitted. In other words.

+ or . The o key flashes. if nec. Then release the key. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. Keep pressing the key until the desired volume is set. The LED goes out. • The speakerphone works bests at a low receiving volume. Ending a call n Press the key shown. s Press the key shown.Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. The phone is ringing. The speakerphone function is activated.Set the call volume. The caller appears on the screen. n Press the key shown. Set the call volume. o Press the key shown. Pay attention to the notes on voice encryption page 86. The phone rings. + or Confirm. Make sure your headset port is set up properly page 132. 34 . The LED lights up. 20 inches). or Accepting a call via the headset Prerequisite: A headset is connected. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. or M0066Answer if nec. n \ Hold down the key and replace the handset.

Basic functions Step by Step if nec. U. n Press the key shown. Proceed with your call. (ask the service personnel). Let the other party know that you have turned on the speaker. Deactivating n Press the key shown. mode If the country setting is set to U. [ Proceed with your call. 35 .Set the call volume. + or . + or . Keep pressing the key until the desired volume is set. you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode. The LED goes out.Set the call volume.S. Keep pressing the key until the desired volume is set. ^ Lift the handset. Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode.S. ] Replace the handset. Open listening during a call You can let other people in the room join in on the call. The LED lights up. Prerequisite: You are conducting a call via the handset. if nec. Activating n Press the key shown. n The LED key goes out.

To call an external party. On-hook dialing j Internal calls: Enter the station number.Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. External calls: Enter the external code and the station number. The called party does not answer or is busy n Press the key shown. The LED goes out. The called party does not answer or is busy \ Replace the handset. The other party answers with speaker ^ Lift the handset. Your system may also be programmed so that you have to press the "K1908internal" key before you dial an internal number. 36 . External calls: Enter the external code and the station number. contact your service personnel). or On-hook dialing: Speakerphone mode. you have to enter an external code before dialing the party’s telephone number (Prime Line is not active. j Internal calls: Enter the station number. Pay attention to the notes on voice encryption page 86. Pay attention to the notes on voice encryption page 86.

S Press the key with a saved number. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80. You can press the DDS key during a call and automatically initiate a callback page 41. o The headset key lights up. Pay attention to the notes on voice encryption page 86 . or If the number is saved on the second layer. The connection is established as soon as your input is complete.Basic functions Step by Step Dialing with the headset connected j internal: Enter the station number. press the shift key first. Make sure your headset port is set up properly page 132. 37 . Pay attention to the notes on voice encryption page 86. External calls: Enter the external code and the station number. n Press the key shown. ^ Lift the handset. Prerequisite: The headset is connected.

Pay attention to the notes on voice encryption page 86. 38 . If the number is saved on the second layer. You can press the DDS key during a call and automatically initiate a callback page 41. S Press the key with a saved number. press the shift key first.Basic functions Step by Step Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 80.

Press the key three times to dial the third-to-the-last number dialed. Displaying and dialing saved station numbers . the last number dialed on the primary line is always saved. If this feature is configured (contact your service personnel). account codes entered are also saved page 85. Press the key twice to dial the next to the last number dialed. or M0067Next M0079Call Keep selecting and confirming the option shown until the phone number you want appears. Select and confirm the option shown. Press the key once to dial the last number dialed. 39 .Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automatically. Pay attention to the notes on voice encryption page 86. You can redial them simply by pressing a key. On a multi-line phone.

the microphone is activated.Basic functions Step by Step Ending a call \ Replace the handset. in the case of recalls). or M0266Reject call Select and confirm the option shown. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office. 40 . Rejecting calls You can reject calls which you do not wish to take. or p Press the lit key. you can temporarily switch off the handset microphone or the handsfree microphone. or s Press the key shown. p Press the key shown. The call is then signaled at another definable telephone (contact your service personnel). your telephone will continue to ring. If a call cannot be rejected. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call. The caller appears on the screen. The phone is ringing. s Press the key shown.g. Prerequisite: A connection is set up. The message "T0311currently not possible" is displayed (e. The LED goes out. The LED lights up. page 50).

Return to the first party: M0021Return to held call or M0032Quit and return select and confirm the option shown. 41 . If voice encryption is not active or not available on a conference party’s phone. If necessary. Initiating a three-party conference M0028Conference Select and confirm the option shown. j Call the second party. more information about unsecured connections is available here page 86. The first party is placed on hold.Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. M0023Consultation Confirm. Confirm Switching to the held party (alternating) M0024Toggle/Connect Select and confirm the option shown. see page 66. Joining calling parties from a conference M0156Leave conference Select and confirm the option shown. Pay attention to the notes on voice encryption page 86. For more information on conferences. Pay attention to the notes on voice encryption page 86. the entire conference is unsecured.

M0023Consultation Confirm. j Enter the number of the party to which you want to transfer the call. you can transfer the call that colleague. \ Replace the handset. [ Announce the call. [1] "Differing display view in a HiPath 4000 environment" page 136 42 . if necessary. or M0022Transfer Select and confirm the option shown[1].Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to another colleague of yours.

If DID DTMF is active (contact your service personnel). 43 .) When call forwarding is active. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! r Press the key shown. or M0020Forwarding off Select and confirm the option shown. M0047Save Confirm. j Enter the destination number. (External destinations require special configuration in the system. DID = 871. Select and confirm the option shown. fax DID = 872. The call forwarding key flashes if you are a call forwarding destination page 20. a special dial tone sounds when you lift the handset.Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). Destinations: fax = 870. Deactivating call forwarding r Press the key shown. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm or page 26. select and confirm the option shown select and confirm the option shown. you can also forward calls to this destination.

if nec. Confirm. when you hang up. Deactivating call forwarding no reply N Open the Program/Service menu H1875Destinations M1076CFNR off M0049Delete or M0068Exit g page 31. • • M0047Save Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm. 44 . Confirm. Select and confirm the option shown. If a phone number is already entered: Confirm.Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default. Select and confirm to deactivate but not delete the forwarding destination. Confirm the option shown to deactivate and delete the forwarding destination. Select and confirm the option shown. can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone. N Open the Program/Service menu H1875Destinations M1075CFNR on M0051Change g page 31. "T1078CFNR to:" appears briefly on the display. j Enter the destination number. If CFNR is activated.

page 31.Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel). Deactivating call forwarding/deleting a destination N Open the Program/Service menu H1875Destinations g M1887CFSS off M0049Delete or M0068Exit Confirm. If a phone number is already entered: M0051Change Confirm. 45 . Select and confirm to deactivate but not delete the forwarding destination. if nec. Confirm the option shown to deactivate and delete the forwarding destination. Select and confirm the option shown. N Open the Program/Service menu H1875Destinations g M1886CFSS on Confirm. you can define an internal or external call forwarding destination that activates in the event of telephone failure. j Enter the destination number. page 31. M0047Save? Confirm. Select and confirm the option shown.

j Enter the destination number (without the external code). Confirm the displayed call forwarding type. For example. M0047Save Confirm. j Enter your DID number.) If this function has been configured (contact your service personnel). 46 . N Open the Program/Service menu H1875Destinations g M0056Trunk FWD on M01161=immediate or M01172=on no answer or M01183=on busy Confirm. j Enter your DID number. Select and confirm the option shown. Confirm select and confirm the option shown select and confirm the option shown. Deactivating call forwarding M0057Trunk FWD off Select and confirm the option shown.Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S. you can forward your phone line to your home phone after business hours. you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. page 31.

or M0066Answer Select and confirm the option shown." appears on the display.. Accepting a callback Prerequisite: You have saved a callback. all callback requests are automatically deleted over night. ^ Lift the handset. Storing a callback Prerequisite: You have reached a busy line or no one answers. 47 .. or n Press the key shown. You receive a callback • When the other party is no longer busy. This feature saves you from having to make repeated attempts to reach the user. When configured (contact your service personnel). Z Your telephone rings.Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. "T0322Callback: . Pay attention to the notes on voice encryption page 86. The LED lights up. This also applies for external calls via ISDN exchanges. You hear a ring tone. M0029Callback Confirm. • When the user who did not answer has conducted another call.

Ending retrieval Select and confirm the option shown. or [1] "Differing display view in a HiPath 4000 environment" page 136 48 .Basic functions Step by Step Viewing and deleting a stored callback if nec. R Press the programmed sensor key "K1912Callback". Select and confirm the option shown[1]. Deleting a displayed entry Confirm. or c Open the idle menu M0030View callbacks M0050Next callback M0049Delete M0068Exit or page 26. The LED goes out. The LED goes out. N Press the key shown. Select and confirm to display additional entries. n Press the key shown.

j If you know the number of the telephone that is ringing. Pay attention to the notes on voice encryption page 86. or Ending a call Accepting a specific call for your colleague N Open the Program/Service menu M0096More features g M0014Pickup . Press the key shown. page 31. Prerequisite: The headset is connected.Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a call with the headset o The LED flashes when a call is received. The LED lights up. M0067Next M0130Accept call or Select and confirm until the name/number of the required subscriber is displayed. Make sure your headset port is set up properly page 132. s Press the key shown. or M0066Answer Confirm. The called party appears on the display. Select and confirm the option shown[1]. enter it directly. o Press the key shown. The LED goes out. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment" page 136 49 . if nec. Confirm.directed You hear another telephone ring.

Placing a speaker call to a colleague page 59. The other party’s name or station number appears on the screen. you do not need to switch on the microphone you can answer directly. You can answer immediately in speakerphone mode. follow the procedure described above. or M0006Mute off or Press the "OK" key to confirm your selection and answer the call.Enhanced phone functions Step by Step or T Press the flashing key. 50 . Select and confirm the option shown select and confirm the option shown. You hear a tone before the announcement. Accepting a call in a team page 120. You can conduct the call with the handset or in speakerphone mode. If handsfree answerback is disabled (default setting). If handsfree answerback is enabled (see below). Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. p Press the key and answer the call. Enabling and disabling handsfree answerback c Open the idle menu M0089HF answerback on or M0090HF answerback off page 26. Pay attention to the notes on voice encryption page 86. ^ Lift the handset and answer the call.

Select and confirm the option shown. Opening the door from your telephone without calling the entrance telephone N Open the Program/Service menu M0096More features g M0008Open door page 31. enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed). you can activate the door opener. Select and confirm the option shown. j Dial the entrance telephone number. If you have the proper authorization (contact your service personnel). Opening the door from your telephone during a call from the entrance telephone M0171Open door Confirm. you can use your telephone to speak to someone at the entrance telephone and to activate a door opener.Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed. Speaking to visitors via the entrance telephone Prerequisite: Your telephone rings. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! 51 . You are connected to the entrance telephone immediately. j Dial the entrance telephone number. or ^ Lift the handset after more than thirty seconds. ^ Lift the handset within thirty seconds.

Select and confirm the option shown. Press the key shown. Default code = "00000". you can accept the call from the answering machine. Select and confirm the option shown. Depending on how the door opener has been programmed. 52 . enter the five-digit code (using the keypad or a DTMF transmitter). Select and confirm the option shown. Accepting a call from an answering machine If an answering machine is connected to your system (ask the responsible technician) and you have programmed the answering machine’s internal number on a key page 73. N Open the Program/Service menu H1877Feature Settings g M0160Door opener off page 31. Activating the door opener N Open the Program/Service menu H1877Feature Settings g M0159Door opener on page 31. Deactivating the door opener Select the displayed function and press the "OK" dialog key to change the code.Enhanced phone functions Step by Step Opening the door with a code (at the door) j After ringing the bell. j Dial the entrance telephone number. Select and confirm the option shown. j Enter the five-digit code. Select and confirm the option shown. a doorbell call signal may or may not be forwarded. R The LED lights up. or M01643=change password M01631=enable with ring or M01652=enable w/o ring You can also open the door without a doorbell ring.

n The speaker key lights up. You can pick up the handset before or after dialing. External calls: Enter the external code and the station number. Pay attention to the notes on voice encryption page 86. if nec.Enhanced phone functions Step by Step Making calls En-bloc dialing If "en-bloc dialing" ( page 133) is activated. the connection to the entered number is only set up when you have confirmed "Dial". The party you are calling answers via loudspeaker. Wählen Confirm. The connection is set up. j Internal calls: Enter the station number. You can use speakerphone mode. h Delete existing characters. 53 .

c Press to view detailed information. Dialing a station number from the caller list Prerequisite: You are viewing detailed information on an entry. M0067Next Select and confirm the option shown for a detailed view of further entries. The most recent entry is displayed on the screen. c M0128Caller list 3x: Dalai Lama g bd To view other calls. Confirm[1]. see the example on page 30. as well as a sample display entry are provided on page 30. Retrieving the caller list Prerequisite: Service personnel has set up a caller list for your telephone. An advisory tone marks the end of the list. Detailed view of a call Prerequisite: You have retrieved the caller list and the selected entry is displayed.Enhanced phone functions Step by Step Using the caller list Detailed information. M0079Call Confirm. n Press the key shown. The LED goes out. Pay attention to the notes on voice encryption page 86. Ending retrieval S0591Previous menu or or Select and confirm the option shown. N Press the key shown. confirm each subsequent display. Open the idle menu page 26. The LED goes out. [1] "Differing display view in a HiPath 4000 environment" page 136 54 .

Prerequisite: Names have been assigned to the station numbers stored in the system. select and confirm the option shown to see the next eight entries in the list j Enter the name you want to find. Select and confirm the option shown. or + or . if nec. or just the first few letters. M0049Delete Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Pay attention to the notes on voice encryption page 86. using the alphanumeric keypad page 23. ^ Lift the handset. 55 . c Open the idle menu M0080Directory M18561=internal Confirm. or page 26. Contact your service personnel to find out if one was configured for your system.Press the relevant key to select the next/previous entry or M0231Scroll Next or M0232Scroll Previous or select and confirm the option shown to see the previous eight entries in the list. If several directories have been configured: Confirm. The first entry is displayed on the screen. The LED lights up. The entry you wish to dial appears on the screen M0079Call Select and confirm the option shown. n Press the key shown.Enhanced phone functions Step by Step Removing an entry from the caller list Prerequisite: You are viewing the detailed view of a call.

enter "0". M1858Search Confirm. or j Enter the name you wish to search for using the keypad page 23 (max. if nec.Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel). ^ Lift the handset. e. you can also search for surname and first name. You can enter incomplete names. 56 . 16 characters). Prerequisite: The LDAP search feature has been configured in the system. To separate surname and first name by a space. M0233Delete Character Select and confirm each letter to be deleted. In large databases. If configured (ask your service personnel). This may take a few seconds. "mei p" for "Meier Peter". If several directories have been configured: Select and confirm the option shown. The LED lights up. n Press the key shown.g. c Open the idle menu M0080Directory M18572=LDAP Confirm. e. You can enter an incomplete name. if nec. The name is searched for. The last letter entered is deleted. "mei" for "Meier". or page 26. the results of the search may be incomplete if too few characters are entered page 57.g. if nec. you can search for directory data in the LDAP database and dial the number of any subscriber you find there.

the first name is displayed.Press or M0231Scroll Next or M0232Scroll Previous M0079Call select and confirm the option shown. If too many names are found If more than the maximum of 50 names are found corresponding to your query. or Narrow the search down. you can extend the range of the search.g. select and confirm the option shown 57 . select any of the names. narrow the search by entering more characters). Confirm. by deleting characters. + or .g. If no name is found If your search does not yield any name corresponding to your query. only an incomplete list of results can be displayed. If several names are found (max. M1859Modify search Select and confirm. see above. or change the search string (e. For further procedure. For further procedure. see above. For further procedure. e. 50). Pay attention to the notes on voice encryption page 86. In this case it is advisable to narrow down the search so that all corresponding names can be displayed. M1860Show matches Confirm. Select and confirm the option shown. see above. M1859Modify search Select and confirm the option shown. to view the incomplete list. You can view these results. in order to change the search string. it is displayed.Enhanced phone functions Step by Step The result is displayed M0079Call If only one name is found.

Select and confirm the option shown[1]. j Enter a three-digit speed-dial number.Enhanced phone functions Step by Step Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). the user’s extension) at the end of the saved station number. if nec. N Open the Program/Service menu M0070Use speed dialing page 31. Pay attention to the notes on voice encryption page 86. Pay attention to the notes on voice encryption page 86. Confirm. a suffix is automatically dialed (for example. Select and confirm the option shown[1]. j Press the required speed-dial key. Suffix-dialing j If necessary. N Open the Program/Service menu M0070Use speed dialing page 31. ) Press the key shown. If this feature is configured. N Open the Program/Service menu H1875Destinations g page 31. Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. "0" for the exchange) if no entries are made within 4 or 5 seconds. Dialing with speed-dial keys Prerequisite: You have configured speed-dial keys page 58. [1] "Differing display view in a HiPath 4000 environment" page 136 58 . you can suffix-dial additional digits (for example.

Enhanced phone functions Step by Step M0010Change Speed Dial Select and confirm the option shown[1]. or If you make a mistake: M0048previous M0069Next or M0051Change or M0049Delete or M0068Exit Select and confirm the option shown. Select and confirm the option shown. This deletes all entered digits. j Enter the station number. ) Press the key shown. Confirm. Confirm. Select and confirm the option shown. M0051Change j First enter the external code and then the external station number. Select and confirm the option shown. Select and confirm the option shown. the programmed phone number appears on the screen. Select and confirm the option shown[1]. j Press the required speed-dial key. N Open the Program/Service menu M2050Calls g M0003Speaker call page 31. Responding to a speaker call page 50. If the key is already in use. or to an internal user with a system telephone without any action on their part. M0047Save Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel). Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 59 .

^ Lift the handset.Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel). Automatic connection setup (hotline) If this function is configured (contact your service personnel). 60 . Lift the handset. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). ^ Lift the handset. the connection is either set up immediately or only after a preset period of time (hotline after a timeout). Reserved line is free: Your telephone rings and the display shows "T0409Trunk is free". When the line is free. Reserving a trunk If configured (ask your service personnel). Your service personnel can protect your telephone against discreet calling. you can join an ongoing call conducted by an internal user at a system telephone with display. you receive a call and a note on the display. Depending on the setting. the system automatically sets up a connection to a preset internal or external destination. )945 Enter the code. ^ j Enter the external phone number. j Enter your internal station number. M0184Reserve trunk Confirm. Prerequisite: "T0410Currently busy" appears on the display. You will hear the dial tone. you can reserve an occupied trunk for yourself.

j Enter the internal station number ("T0380Dial for:"). The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. ^ Lift the handset. Select and confirm the option shown. j Enter the number you wish to dial. Dialing aid from your telephone for another telephone: N Open the Program/Service menu M0129Associated dial page 31. select a destination and start dialing. Lift the handset when the other party answers. Dialing aid at the a/b (T/R) port: On the PC. you can use a dialing aid to dial numbers and set up calls for your telephone. The assigned number then appears on the called party’s display. "Lift the handset" appears on the PC screen. j Enter the DID number you wish to use. Dialing aid on the S0 bus: ^ The speaker on your telephone is switched on.S. Associated dialing/dialing aid If this function has been configured (contact your service personnel). You can also use your system telephone as a dialing aid for other telephones. j Dial the external number. you can selectively assign a specific number (DID number) to your telephone before making an external call.) If this function has been configured (contact your service personnel). On the PC.Enhanced phone functions Step by Step Assigning a station number (not for U. select a destination and start dialing. [1] "Differing display view in a HiPath 4000 environment" page 136 61 . N Open the Program/Service menu M0174Temporary MSN Select and confirm the option shown[1]. page 31.

^ Answer the second call. 62 . \ Replace the handset. you can either end the first call or place it on hold and resume the call later on. Ending the second call and resuming the first one: M0032Quit and return or Confirm. Prerequisite: You are engaged in a phone call and hear a tone (every six seconds). A signal alerts you to the waiting call. You are reconnected with the first party.Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. \ Replace the handset. The first party is placed on hold. You are immediately connected to the second caller. You can ignore or accept the second call. Your telephone rings. When you accept the waiting call. "T0277Recall" appears on the display. Lift the handset. Placing the first call on hold and answering the second call: M0018Call waiting Select and confirm the option shown. Ending the first call and answering the waiting call: Pay attention to the notes on voice encryption page 86. You can block the second call or the signal tone ( page 63). Pay attention to the notes on voice encryption page 86. ^ Lift the handset.

Select and confirm the option shown.off or M0226Call wait. Turning the call waiting tone on and off You can suppress the call waiting tone (every six seconds) for external calls. Select and confirm the option shown[1].term.trm. N Open the Program/Service menu M0227Call wait. select and confirm the option shown. A one-time special dial tone then alerts you to the waiting call.Enhanced phone functions Step by Step Preventing and allowing call waiting (automatic camp-on) If this function has been configured (ask your service personnel). Saving a number You can save your call partner’s station number for subsequent redialing from the caller list page 54. [1] "Differing display view in a HiPath 4000 environment" page 136 63 . M0131Save number Confirm. you can prevent or allow a second call page 62 from being signaled by automatic camp-on during an ongoing call. Activating the call waiting tone c Open the idle menu M0155Waiting tone on page 26.on page 31. Prerequisite: You are on a call or an external station is being called. Select and confirm the option shown. Deactivating the call waiting tone c Open the idle menu M0154Waiting tone off page 26.

enter another one. external. or both. [1] "Differing display view in a HiPath 4000 environment" page 136 64 .9) and make a note of it.. If a parked call is not picked up. after a specific period of time the call is returned to the telephone from where it was parked (recall).. If the park slot number you entered is not displayed. This feature is useful if you want to continue a call at another phone. you cannot retrieve the call. The phone is idle. Parked calls can be displayed on and picked up from another telephone.. Select and confirm the option shown[1]. N Open the Program/Service menu M2050Calls g M0005Retrieve call page 31. 9 Enter the number of the park slot (0 .Enhanced phone functions Step by Step Parking a call You can park up to ten calls. 0 . 0 . Select and confirm the option shown. 9 Enter the park slot number you noted earlier. Prerequisite: You are conducting a call. either internal. it is already in use. If the park slot number you enter is not in use. Select and confirm the option shown. N Open the Program/Service menu M2050Calls g M0004Park a call page 31.. Retrieving a parked call Prerequisite: One or more calls have been parked. Select and confirm the option shown.

The phone is idle. Press the key shown. T0940Held on line: 801 The message of the relevant trunk appears (e. press j Enter the noted trunk number. if nec.g. N Open the Program/Service menu M0166Retrieve line or page 31. S Press the "K1920Hold" key. Then all other stations can accept the call on the assigned trunk. Depending on the configuration. or T If there is a "K1935Line:" key available for the relevant trunk. 801) and note the trunk number. this may be necessary so other members can also pick up the call on hold. the LED of the assigned trunk key flashes slowly. it flashes slowly. you can put external calls on hold. 65 .Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 73. \ or s Replace the handset or press the key shown. Accepting call on hold Prerequisite: One or more calls are on hold. S If the "K1921Retrieve" key is available it. If available. Select and confirm the option shown. page 73.

If a participant that was connected to the conference via an unencrypted line leaves. j Call the first party. you can talk to as many as four other parties at the same time. j Call the second party. M0028Conference Select and confirm the option shown. the entire conference is unsecured. If voice encryption is not active or not available on a conference party’s phone. Adding up to five parties to a conference M0028Conference M0181Add party g Confirm. Confirm. You can only add parties to or remove them from a conference if you initiated the conference. j Call the new party. Announce the conference. Announce the conference. If necessary. 23189 Coco g M0198Remove party Select and confirm the party you want. Confirm.Enhanced phone functions Step by Step Conducting a conference In a conference call. If the second party does not answer M0021Return to held call Confirm. M0028Conference Select and confirm the option shown. more information about unsecured connections is available here: page 86. These may be internal or external users. A tone sounds every 30 seconds to indicate that a conference is in progress. 66 . Removing parties from the conference You are connected to a conference and wish to disconnect one of the participants. M0025Start conference Select and confirm the option shown. the conference remains unsecured.

Enhanced phone functions Step by Step Leaving a conference M0028Conference g Confirm. if this feature is configured (contact your service personnel). ) and ( to transmit DTMF signals. if this feature is configured (contact your service personnel). or M0183End conference \ Replace the handset. Select and confirm the option shown. party Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. Ending a conference M0028Conference g Confirm. [1] "Differing display view in a HiPath 4000 environment" page 136 67 . Select and confirm the option shown. M0156Leave conference or \ Replace the handset. Removing the ISDN central office party from the conference M0028Conference g Confirm. Ending the call also deactivates DTMF suffix dialing. M0235Drop last conf. Select and confirm the option shown[1]. Open the Program/Service menu page 31. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection. Select and confirm the option shown. Select and confirm the option shown. N M2050Calls g M0031DTMF dialing j You can use the keys 0 through 9.

Stopping recording R Press the "K1040Recording" key which lights up. every 15 seconds. Prerequisite: You are on a call. The LED goes out. You and the other party hear an announcement that recording has started and as long as recording is still running. 68 . The LED lights up. it is not possible to add further call parties.Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details). you hear an acoustic signal approx. S Press the "K1040Recording" key. the "K1040Recording" key is configured page 73. you can record an active call. Listening to a recording Playback of the recording depends on the voice recording system used (see the associated user guide). During recording.

M0003Speaker call Select and confirm the option shown. you can transfer the waiting party. When a member of the group accepts the call page 50. j Enter the group’s station number. The other party is placed on hold. you are connected to this party. you can use a speaker call (announcement.Enhanced phone functions Step by Step Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel). After a member of the group has accepted the call request. [ Announce the call. M0023Consultation Confirm. c Press the key shown. Prerequisite: You are conducting a call. page 118) to announce a call in progress to a group of users page 59. or M0022Transfer Select and confirm the option shown[1]. If the connection between the two other parties is not established within 45 seconds. the call from the first part returns to you (recall). \ Replace the handset. [1] "Differing display view in a HiPath 4000 environment" page 136 69 .

Select and confirm the option shown[1]. j Enter the service code and/or telephone number. N Open the Program/Service menu M2050Calls g M0097Trunk flash page 31. you must send a signal to the trunks before dialing the service code or telephone number. [1] "Differing display view in a HiPath 4000 environment" page 136 70 .Enhanced phone functions Step by Step Sending a trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"). Select and confirm the option shown. Prerequisite: You have set up an external connection.

The called party and person to whom this party is talking hear an alerting tone every two seconds.Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Prerequisite: You have dialed an internal number and hear a busy signal. If the called party has a system telephone with display. 5 seconds) until "T0326Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can prevent automatic call waiting page 63. 71 . T0326Camp-on Wait (approx. the following appears on the screen: "T0294Override: (Number or name)". you will hear the ring tone and the message "T0326Camp-on" is immediately displayed. It is important that you reach the called party. Busy override – joining a call in progress This function is only available if it has been configured by the service technician (contact your service personnel). M0052Override Select and confirm the option shown. You can now start talking. If this feature is configured (contact your service personnel). The called party can then respond page 62.

M0047Save Confirm. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 125! Activating M0012Night answer on M0107*=default or Select and confirm the option shown. all external calls are immediately forwarded to a specific internal telephone (night station). The automatic night answer service activates at specific times for your telephone depending on how it is programmed. for example during a lunch break or after office hours. Service personnel can also configure an "automatic night answer service". Deactivating M0013Night answer off Select and confirm the option shown. The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above). Press the "OK" dialog key to confirm ( standard night answer service). j Enter the destination number ( temporary night answer service). 72 .Enhanced phone functions Step by Step Using night answer When night answer mode is active.

M0068Exit or M0038Another key Select and confirm the option shown. The LED displays show the status of the function page 22 and page 74. station numbers or procedures on your OpenStage 40/40 G’s sensor keys. S Press the key shown. M0045Save incomplete Select and confirm the option shown. M0001Assign telephony funcor Confirm. Select and confirm the option shown. Example: Programming the Shift key S Hold down the key shown. Confirm. see the overview page 74. further inputs are required. This means that when later initiating the function by pressing the button. Confirm. Select and confirm the option shown. N Open the Program/Service menu M0001Prog. A list of all available functions is displayed.g. with "M0039Call forwarding") cannot be saved completely. M0037Change key M0096More features g M0242Shift Key if nec. Configuring function keys See also page 22. Some functions (e. Confirm.Programming sensor keys Step by Step Programming sensor keys You can program frequently used functions. feature key page 31. 73 . The label appears automatically and cannot be altered.

M0041Night answer. M0110Ringing group on. M0150Ringer cutoff. R You have an entry for callback.trunk. M0106Forwarding .Programming sensor keys Step by Step Overview of functions The functions are split into the following menus: • H1875Destinations • H1877Feature Settings • H1879PIN and Authorization • M2050Calls • M0096More features The available functions depend on your configuration.term. M0249Forward Line.. M0161Door opener on/off. M1845MULAP Privacy Release: Saved function is not activated. M0081Direct station select: Party not on a call. M0225Call wait.another party is being called and has not yet answered. S R T M0065Repdial key (Internal). M0040Callback: S R S You have no entry for callback. M0245MULAP Key. M1041Recording. M0043Telephone lock. M0071Advisory message. M0203UCD (M0195Available on/off. Saved function is activated. M0062Trunk key. M0194Work on/off). M0196Night answer on/off. If a function is missing.I’m being called. Party is on a call or has activated DND. Active call via the corresponding trunk. M0085Do not disturb. M0242Shift Key. S R 74 . M0174Temporary MSN: No call via corresponding trunk. please accept. Flashing quickly . M0063Call key. M0224General call key. contact your service personnel. Saved function LED messages M0039Call forwarding. M0154Waiting tone off. M0246Ring Transfer. M0088HF answerback on/off. Flashing slowly . M0144Join/leave group. M0101Control Relay (only for HiPath 3000). M0153Caller ID suppression.

call on the relevant trunk. Flashing slowly .a call is placed on hold on the relevant trunk. 75 .Programming sensor keys Step by Step T Flashing quickly . call pickup is possible by pressing the sensor key.

The following functions programmed on keys do not have a LED function: M0065Repdial key (external). M1327Data I/O Service: S No connection to an application. M0039Call forwarding. M0003Speaker call.directed. M0014Pickup . T Flashing slowly.Programming sensor keys Step by Step S At least one trunk is free. M0028Conference. M0108Recall-key. M0015Pickup .callers waiting (certain number is exceeded). M0162Fax details: T Flashing quickly . M0052Override. M0018Call waiting. R Active connection to an application. M0011Show call charges. M0031DTMF dialing. S No waiting callers. M0207View call charges: M0193Trunk group key: S No fax received or no message on the answering maR Fax received or message on the answering machine.your line is a call forwarding destination. M0249Forward Line: check. M0076Send message. M0244Temporary Phone. M0210Timed reminder. M0024Toggle/ Connect. 76 . M0184Reserve trunk. M0166Retrieve line. M0214Answer page. M0080Directory (M18561=internal. M0091Room monitor. Flashing quickly . M0262Procedure key. M0002Speed dialM0042. M0167Hold key. M0004Park a call. M0213Page. S No chargeable calls have been set up since the last R Chargeable calls have been set up since the last check.callers waiting (certain number is reached). M18572=LDAP). M0061Account code.group. connection to an application is temporarily interrupted. M0228Clear. T Flashing slowly . M0142Trace call. M0222Consult internal. M0186Lock all phones. R All lines in this trunk group are occupied. M0187Release trunk. M0017View number of calls: chine. M0008Open door.

Programming sensor keys

Step by Step
M0023Consultation, M0129Associated dial, M0135Associated serv., M0185Tel. data service, M0257 M1029Mobile Login,S1164 Discreet Call.

77

Programming sensor keys

Step by Step

Programming a procedure key
Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone. The relevant service personnel must be granted appropriate authorization. For example the function "Associated dial" page 61 together with the required input (number of the phone to for which the call should be made and the number to be dialed) can be saved on a sensor key. Numbers which require further input can also be saved.

S Hold down the key shown.
M0001Assign telephony funcor Confirm.

N Open the Program/Service menu
M0001Prog. feature key

page 31.

Select and confirm the option shown.

S Press the key shown.
M0037Change key M0096More features g M0262Procedure key g Confirm. Select and confirm the option shown. Select and confirm the option shown.

j Enter procedure. Example: *67 231 123456 *67 Code for associated dial. 231 Number of the phone for which the call should be made 12345 the number to be called.
if nec. S Press "Pause" to enter pauses (a "T0419P" appears on the display). Confirm. or If you make a mistake: M0048previous M0068Exit Select and confirm the option shown. This deletes all entered digits. Confirm.

M0047Save

78

Programming sensor keys

Step by Step
or M0038Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF signals page 67. For display messages when saving procedures, see page 140.

79

M0001Assign telephony funcor Confirm. you must program a "Shift" key page 73. Confirm. Select and confirm the option shown. S Press the key shown. Select and confirm the option shown. j Enter the station number. You can also save a number during a call. If you make a mistake: a Press. feature key page 31. M0037Change key if nec. Select and confirm the option shown. Confirm. 80 . M1895+=Next layer H1875Destinations M0065Repdial key g Confirm.M1898M1897 M0068Exit or M0038Another key or M1893Key label Select and confirm to assign a label page 81. This deletes all entered digits. To program the second level. The LED function is not available for internal station numbers on the second level. N Open the Program/Service menu M0001Prog.Programming sensor keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. See also page 22. You dial the saved number by pressing the key page 38. S Hold down the key shown. Confirm.

Select and confirm the option shown. 81 . Confirm to apply the changes.Programming sensor keys Step by Step Changing the label The label set when a repdial key was programmed can also be subsequently changed. Adapt the contrast of the key label to your surroundings page 129. You cannot change the labels on function keys. Confirm. +if nec. Confirm. 12 characters) page 24. M0001Assign telephony funcor N Open the Program/Service menu M0001Prog. M1896Default label M0047Save or M0048previous M0068Exit Select and confirm to reject the changes made. feature key page 31. S Hold down the key shown. Select and confirm the option shown. j Enter text via the keypad (max. Changing the label Confirm. M1895+=Next layer M1893Key label M0051Change Select and confirm the option shown. Select and confirm to reset to the default label. S Press the required key.

M0046Clear key Select and confirm the option shown.Programming sensor keys Step by Step Deleting sensor key programming Deleting a function/phone number/label S Press and hold the required sensor key. 82 .

call charges are assigned to the destination of the call transfer operation. call charges are displayed during or after a call. N Open the Program/Service menu M0096More features g M0011Show call charges page 31. If the cost indication facility has not been installed.S. If a call is forwarded. Depending on the network operator. the display will show the dialed number and/or the length of the telephone call. If you want to display call charges as they occur during a chargeable call. Select and confirm the option shown.) For the current call Call charges are shown by default on the display when a call ends.Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U. For all calls and for the last call Connection charges for the last chargeable call made are displayed first. Depending on the setting. After five seconds. free external calls are also displayed. your service personnel must request this option from the network operator. Select and confirm the option shown[1]. [1] "Differing display view in a HiPath 4000 environment" page 136 83 . The message "T1721Free of Charge" appears on the screen either before or during the call. the accumulated connection charge (total) is displayed. Call charge display must be requested from the network operator and configured by the relevant service personnel.

Prerequisite: You have programmed the function "M0011Show call charges" on a key page 73.) If configured (contact your service personnel). The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges.S.Displaying and assigning call charges Step by Step Displaying call charges for another telephone (not for U. M0067Next M0218Print or M0050Clear or M0136Add’l information or M0050Exit select and confirm the option shown. Chargeable calls are displayed. Select and confirm the option shown 84 . select and confirm the option shown select and confirm the option shown Press to display further chargeable calls. S Press the "K1941Call Charges" key. you can also display and print out information on chargeable calls for other phones (such as a pay phone).

j Enter the account code. or M0064#=Save Confirm. Select and confirm the option shown[1]. N Open the Program/Service menu M2050Calls g M0061Account code page 31. You can also enter the account code during a call. contact your service personnel. Prerequisite: Your service personnel have defined account codes for you. Select and confirm the option shown.Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. j Enter the external phone number. ( Press this key. May be necessary. [1] "Differing display view in a HiPath 4000 environment" page 136 85 . if nec. depending on configuration.

accept a consultation call or are connected to a conference and the connection to a station is unencrypted. 86 . Notification of an unencrypted connection 23133 Yves g 01:63 An open padlock symbol appears next to the caller ID. and/or T2060Call not encrypted Display. You will then receive a warning tone and/or a message on the display when you accept a call.Privacy/security Step by Step Privacy/security Voice encryption (only for HiPath 2000/3000/5000/ HiPath OpenOffice EE) Please see also the explanations on page 12. Notes on voice encryption Unencrypted connection warning Your service personnel can define on your communication system whether you are notified of unencrypted calls and how. Z Warning tone. Notification of an encrypted connection 23189 Coco g 01:39 A closed padlock symbol appears next to the caller ID.

which you can specify (contact your service personnel). Activating/deactivating "Do not disturb" If you do not wish to take calls. [1] "Differing display view in a HiPath 4000 environment" page 136 87 .Privacy/security Step by Step Turning ringer cutoff on and off If you do not wish to take calls. Authorized internal callers automatically override the DND feature after five seconds. Activating c Open the idle menu M0149Ringer cutoff on Deactivating page 26. external callers are connected to another phone. you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated. Internal callers hear the busy tone. an indication on the display. c Open the idle menu M0148Ringer cutoff off Confirm. you can activate the ringer cutoff function. and a key which has been programmed to flash (such as a trunk key). page 26. c Open the idle menu M0087DND off Confirm. Select and confirm the option shown. Activating c Open the idle menu M0086DND on Activating page 26. page 26. you can activate do not disturb. When you lift the handset. Calls are only identified by one ring signal. Select and confirm the option shown[1].

Your service personnel can activate/deactivate caller ID suppression for all phones. 88 .Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. Select and confirm the option shown. Activating c Open the idle menu M0151Suppress call ID Deactivating page 26. The feature remains active until you deactivate it. Select and confirm the option shown. c Open the idle menu M0152Restore caller ID page 26.

Privacy/security

Step by Step

Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored

N Open the Program/Service menu
M0091Room monitor

page 31.

Select and confirm the option shown. You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source. Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.
or

\ Replace the handset.
Monitoring the room

j Enter the internal station number of the phone located
in the room that you wish to monitor.

Trace call: identifying anonymous callers (not for U.S.)
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang up.

N Open the Program/Service menu
M0142Trace call

page 31.

Select and confirm the option shown. If the trace is successful, the transmitted data is stored by your network operator. Contact your service personnel.

89

Privacy/security

Step by Step

Locking the telephone to prevent unauthorized use
You can prevent unauthorized parties from using your phone during your absence. You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Locking the phone

( Hold down the key shown.
or

c Open the idle menu
M0027Lock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92. page 25.

The padlock icon appears on the status bar

When the phone is locked, a special dial tone sounds when the handset is lifted. Within the system, users can make calls as normal. Your phone can also be locked or unlocked by an authorized party page 91. Unlocking the phone

( Hold down the key shown.
or

c Open the idle menu
M0026Unlock phone

page 26.

Select and confirm the option shown.

j Enter code (telephone lock)

page 92.

90

Privacy/security

Step by Step

Locking another telephone to prevent unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.

N Open the Program/Service menu
M0186Lock all phones

page 31.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish
to lock/unlock. Confirm or M0201#=unlock phone select and confirm the option shown. M0200*=lock phone

91

[1] "Differing display view in a HiPath 4000 environment" page 136 92 . use "00000" the first time. If you forget your code. The default code is "00000". j Enter the new PIN. N Open the Program/Service menu H1879PIN and Authorization M0009Change PIN page 31.Privacy/security Step by Step Saving your PIN Enter a personal code to use the functions • for protecting your phone against unauthorized use page 90 • for using another telephone like your own page 98. You can save this code. contact your service personnel to have the default code restored. Select and confirm the option shown. j Re-enter the new PIN. j Enter the current five-digit PIN. Confirm[1]. If you have not yet set a PIN.

j Enter a 4-digit time such as 0905 for 9. Select and confirm the option shown. Saving appointments N Open the Program/Service menu M0208Timed reminder on page 31. Confirm.30 (= 2.05 am) or 1430 for 14. you can enter the code 2 for "am" or 7 for "pm" (default = "am"). Select and confirm the option shown. Confirm. Deleting and checking a saved appointment Confirm.05 (= 9. You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment. You must save the required call times. M0209Timed reminder off M0049Delete or M0068Exit Select and confirm the option shown. 93 .30 pm). M0211One time only or M0212Daily M0047Save Select and confirm the option shown. possibly 2 or 7 If the selected language is "S1308US English" page 135.More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 94. N Press the key shown.

Select predefined text (can be changed by service personnel) and confirm. j Enter message (up to 24 characters) M0109Send Confirm. j Enter the internal station number of the recipient or I00000=Please callback or group. The appointment time is displayed. T1206Reminder at 1200 page 93. or M0119Enter message text The code is shown on your display with the corresponding message.. pulse or tone dialing telephones. it is repeated five times and then deleted. 9 Enter the code directly. Select and confirm the option shown. The phone is ringing. Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN. Creating and sending a message c Open the idle menu M0076Send message page 26. 0 .. Select and confirm the option shown. n Press key twice. page 23.More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder The saved time arrives. 94 . If you do not answer the timed reminder. Sending a message You can send short text messages to individual stations or groups of stations with system telephones. or ^ \ Lift the handset and replace it again.

The sender’s caller ID appears in the first line on the display. Deleting messages M0049Delete Select and confirm the option shown. The text message is displayed. Viewing and editing incoming messages Pay attention to the notes on page 29. Calling the sender M0084Call sender Select and confirm the option shown. M0074Message sent Confirm. 95 . Select and confirm the option shown. O The LED lights up. see the example on page 29. c Open the idle menu M0115View sent message M0074Message sent M0049Delete Confirm.More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. The text message appears on the display. Select and confirm the option shown. The message is deleted. Press the key shown. page 26. Viewing the transmission time M0075Time/date sent Confirm.

c Open the idle menu M0072Advisory msg.. the message appears on the caller’s display. Predefined messages with a colon can be completed by entering a digit. page 23. The code is shown on your display with the corresponding message. 0 . When you receive a call. Deleting advisory messages c Open the idle menu M0073Advisory msg.More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. Select predefined text (can be changed by service personnel) and confirm. 9 Enter the code directly. Press the key shown. j Enter message (up to 24 characters) M0047Save Confirm.. Select and confirm the option shown. off or Confirm. page 26. R When the "M0071Advisory message" is available page 73. 96 . the LED lights up. or M0119Enter message text Select and confirm the option shown. on A00000=Will return at: or page 26.

• LED is flashing quickly: The limit has been exceeded (overload). • LED off: There are no waiting calls. • LED is flashing slowly: The set limit has been reached. the LED on the key lights up. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload). 97 . R Press the "K1940 Calls in Q" key. Contact your service personnel to find out the waiting call limit.More functions/services Step by Step Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display if you programmed the "M0017View number of calls" key page 73.

T1693Change PIN If the other user has not set a PIN. This state is canceled as soon as the call is ended. Select and confirm the option shown. he or she is prompted to do so on his or her phone. Select and confirm the option shown[1].More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. page 92. j Enter the other user’s lock code if nec. [1] "Differing display view in a HiPath 4000 environment" page 136 98 . j Enter the number of the other user. j Dial the external number. N Open the Program/Service menu H1879PIN and Authorization M0244Temporary Phone page 31.

The logon procedure starts. M0202Entry complete 99 . The mobile phone number remains available until you log off the "guest telephone". S or if a key is not configured. j Enter the "Mobile phone number". Entries are only temporarily saved in the call lists and personal phonebook. j Enter your password. j Enter the code for "Mobile Login (log on)" (see page 148). The request "New number. that is. they are not there the next time you log on. or Confirm. The original "guest telephone" setting is deactivated.More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based OpenStage phone of your choice. a password (consult your service personnel). if nec." is output. The request "Code for IP number nnn (e. preceded by the mobility icon.g. 834) is output: ( Press the key shown. The "K1027Mobile Login" key is configured on your OpenStage. in the last line on the left when you are correctly logged on page 25. Your mobile phone number will appear. Prerequisite: You received a mobile phone number and. Press the "K1027Mobile Login" key. Logging on to the "guest telephone" Log on to the "guest telephone" with a mobile phone number. where applicable. You can no longer see the original user settings for the "guest telephone" but you can now use your mobile connection.

The message "Log off successful" is output on the first "guest telephone". j Enter the code for "Mobile Login (log off)" (see page 148). or if a key is not configured. log onto the second "guest telephone" in the usual fashion (see page 99).More functions/services Step by Step Moving the connection to the next telephone If you want to move your connection from the first "guest telephone" to a second "guest telephone". Logging off the "guest telephone" S Press the "K1027Mobile Login" key. The "guest phone" is now available with its original phone number. The logoff procedure starts. properties and functions. You can now use the second "guest telephone" in the same way as the first one. The "home telephone" remains locked. 100 .

The LED goes out. on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks page 31. the key lights up when a fax or a message has been received. Select and confirm the option shown[1]. The following functions are deleted. N Open the Program/Service menu M0096More features g M0134Reset services Select and confirm the option shown.More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "M0162Fax details" function to a programmable key page 73. Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. [1] "Differing display view in a HiPath 4000 environment" page 136 101 . if enabled: • • • • • • • • • • Forwarding on Advisory msg. Deactivating signaling R Press the flashing "K1997Fax service" key.

code *66/#66 page 90 Ringing group. code *46/#46 page 93 page 31. code *11. *12. Select and confirm the option shown. code #0 page 101 Control relays.More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel). code *90/#90 page 107 Night answer. follow the instructions on your display. 102 . For any additional input. code *85/#85 page 118 Reset services and functions. *97 for "Do not disturb on"). j Enter the internal station number of the phone where you wish to activate the function. *13. you can activate and deactivate the following functions for other phones (associated service): • • • • • • • • • • Do not disturb. code *69/#69 page 96 Group call. #1 Lock and unlock phone. code *81/#81 page 118 Leave an advisory message. code *44/#44 page 72 Timed reminders. j Enter code (for example. page 43 N Open the Program/Service menu M0135Associated serv. page 87 code: *97/#97 Call forwarding.

phone to tone dialing) and enter the internal number assigned to you and the corresponding PIN. The phone is not connected to the system. code *85/#85 page 118 Caller ID suppression. you can use an external phone like an internal station to set up an outgoing external connection via the system. code *87/#87 page 63 Open door. You can also activate or deactivate the following system functions: • • • • • • • • • • • • • • • • • Reset services and functions. code *69/#69 page 96 Ringing group. code *68/#68 page 94 Leave an advisory message. code *90/#90 page 107 Do not disturb. code *61 page 51 Release door opener. code *86/#86 page 88 Camp-on tone. code *1/#1 Lock and unlock phone. Enter the code (only required if programmed in the system). code *81/#81 page 118 Group call. code *93 page 92 Send a message. switch ( number (contact your service personnel). code *66/#66 page 90 Save your PIN. 103 . code *7 page 58 Associated service. code #0 page 101 page 43 Call forwarding.More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel). code *97/#97 page 87 Ringer cutoff. j Establish a connection to the system. Enter the station j Wait for the continuous tone (if necessary. code *83 page 102 Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your phone to tone dialing. code *98/#98 page 87 Dial using speed dial. code *89/#89 page 52 Control relays.

j Enter the required trunk number (contact your service personnel). KG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). or j Dial the external number. Siemens Enterprise Communications GmbH & Co. In the case of an external call. You can only perform one function/establish one outgoing connection at a time. page 31. make further entries. the connection is cleared as soon as one of the call partners hangs up. The connection is cleared as soon as the function is successfully activated. you can access ISDN functions in some regions using codes. j Entering a code for required ISDN function (contact your service personnel). N Open the Program/Service menu M0267Keypad dialing Confirm.More functions/services Step by Step j Wait for the dial tone and enter the code for example. *97 for Do not disturb on. Using functions in ISDN via code dialing (keypad dialing) If authorized (contact your service personnel). Contact your network provider to find out which ISDN functions can be code-operated in your country. 104 . If necessary. refer also to the user guide for dial pulse/DTMF phones.

9 Enter data. from your telephone. 9 Enter data. you must activate your entries in one of the following ways: Inputs in en-bloc mode 0 .More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel). Prerequisite: You have set up a connection. Select and confirm the option shown. For entering data. you can control connected computers or programs running on them. such as hotel services or information systems. ( Complete entry... ( Enter the code. N Open the Program/Service menu M0185Tel. you are guided by the connected computer. or M0202Entry complete Confirm. However. depending on configuration (contact your service personnel). 105 . 0 .. or Inputs in online mode The connected computer processes your entries directly.. data service page 31.

106 .. The LED lights up. tion. You send information to the application and receive information from the application. S Press the "K1328Data I/O" key. Ending communication with the application Select and confirm the relevant CSTA message. T The "K1328Data I/O" key flashes: Communication to the application is automatically interrupted. or ^ \ Lift the handset and replace it again.) j Enter the three-digit ID for the application you wish to +-0 . You answer the call. you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). via your phone display. Resuming communication with the application T Press the flashing "K1328Data I/O" key.More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel). 9e Use the relevant keys to communicate with the applicaTemporarily interrupting communication with the application ^ The phone is ringing.. page 73. for example. (Key programming control.

call your phone. 107 . Sensors (HiPath 33x0/35x0 only) If configured (contact your service personnel)..More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your service personnel). you can use up to four relays to enable/ disable different devices (such as a door opener). 4 Enter the relay. Depending on how you program the relays. you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout). Select and confirm the option shown 1 . sensors are able to recognize signals.. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 127! M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. and display an appropriate message on the screen.

) If radio paging equipment (PSE) is connected to your system (contact your service personnel). Answering the page from the nearest telephone ^ Lift the handset. Pocket receivers signal a call request to the person you want to page.S. This person can then answer the page at the nearest phone. call forwarding page 43 or call forwarding-no answer (service technician) to the internal station number of your PSE. A call request is signaled automatically. you must have enabled a ringing group page 120. )59 Enter the code. 108 . you can locate people via their pocket receivers. Paging persons To ensure that you can be found.More functions/services Step by Step Radio paging (not for U. j Enter own station number.

The line status (if configured) is displayed for all telephones that share this line. Shared line A line that is configured on multiple telephones. Your primary line. Each of these line types can be used on a private or shared basis page 109. This line can be reached in the usual manner via your public phone number. If. a status message indicating that this line is busy is displayed on all other telephones. you belong to a team of subscribers with multiple lines (multiline page 13). for example. Secondary line The secondary line on your phone is used as a primary line by another subscriber. Lines A distinction is made between primary and secondary lines.Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/ executive/secretary configuration If configured (consult your service personnel). Line utilization Private line A line that is used by a single telephone. which is configured on another telephone. a shared line is being used by a telephone. 109 . This line cannot be used as a secondary line by another telephone. Your phone features trunk keys (MULAP keys) page 110. Incoming calls are signaled on this line. simultaneously functions as the secondary line on that telephone. Direct call line A line with a direct connection to another telephone. You can see the status of the line from the LED. Primary line All multi-line telephones have a primary line.

As a team member. 110 . flashing sensor keys are identified by this icon. which are described in detail in the corresponding sections of the manual. LED displays on trunk keys S Off LED Explanation – The line is in idle mode. regardless of the flashing interval. – The line is on "Hold". – Incoming call on the line. T Flashing[1] – Hold reminder is activated.Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). If automatic line seizure is configured. – The line is busy. The flashing interval represents different statuses. you can independently program the following functions on sensor keys page 73: • M0081Direct station select • M0144Join/leave group (not available on executive phone in an executive/ secretary team) • M0246Ring Transfer: On/Off (only in an executive/secretary team) You can also program a sensor key with the function "M0249Forward Line" (call forwarding) for each line. a trunk is automatically assigned when you lift the handset or press the trunk key. R On [1] In this manual. Every sensor key programmed as a "M0062Trunk key" (key label: K1937Transfer Trk) corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40/40 G. Trunk keys The programmable sensor keys on multi-line phones function as trunk keys.

or On-hook dialing: Speakerphone mode. S Press the free trunk key you wish to use to establish the connection (not necessary if "Prime Line" is active). Hold S Press the "K1920Hold" key. or On-hook dialing: Speakerphone mode. T Press the trunk key that is flashing quickly (not necessary if "Prime Line" is active). T Press the trunk key flashing slowly. this may be necessary so other team members can also pick up the call on hold. j Dial the phone number. if nec. The "K1920Hold" key has been programmed on your telephone page 73. Dialing with trunk keys if nec. ^ If the party does not answer: Lift the handset. Retrieving the call 111 . if nec. ^ Lift the handset. Placing a call on hold on a trunk key and retrieving the held call Prerequisite: You are conducting a call via one of your group’s trunks. \ or s Replace the handset or press the disconnect key.Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. Depending on the configuration (contact your service personnel).

The LED lights up. Up to three team members can now join the conference.Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. The default label is "K1847Priv Release". you can program a sensor key on your phone with the function "M1845MULAP Privacy Release" page 73. T Press the flashing trunk key. MULAP conference release If configured (consult your service personnel). The first call party is on hold on the other trunk. 112 . Prerequisite: The trunk on which you are speaking is configured on the other phone as a trunk key. Another trunk key is flashing. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. Press the trunk key flashing slowly each time. you do not have to use the menu to set up a conference. The second call parYou can switch between lines as often as you wish. If you program this key. ty is on hold. T Press the trunk key flashing slowly. S Press the "K1847Priv Release" key. T Press the flashing trunk key. [ You are conducting a call.

or T LED on the DSS keys is flashing slowly . You can still make the call in this case. T Press the flashing DSS key.the team member is engaged in a phone call or has activated do not disturb. or On-hook dialing: Speakerphone mode. This is not necessary if you are called directly (DSS key flashes quickly). This means that each team member can be reached directly by other team members at the touch of a button. ^ If the party does not answer: Lift the handset. Understanding LED messages from DSS keys S LED on the DSS key is off . or R If the team member you wish to reach is engaged in another call. or On-hook dialing: Speakerphone mode. ^ Lift the handset.Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. or Using DSS keys to answer calls Prerequisite: Your telephone rings or the DSS key flashes. or T LED on the DSS key is flashing rapidly .the team member is not engaged in a phone call.a caller is trying to reach another member of your team. who has not yet answered.a call has arrived for you and needs to be answered. 113 . if nec. Calling a team member directly S Press the DSS key. R LED on the DSS key is lit . the DSS key on your telephone is lit.

Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. or s Press the key shown. \ Replace the handset. or On-hook dialing: Speakerphone mode. ^ Lift the handset. 114 . Accepting a call for another team member T Press the flashing DSS key or trunk key.

S If available. excluding the call forwarding type and destination page 73. N Open the Program/Service menu M0251Forward Line: On or page 31. (External destinations require special configuration in the system).) 115 . M0047Save or Confirm.) S Press the required trunk key. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. (You have programmed the "K1952CFW MULAP" key with the call forwarding type and destination. press the "K1952CFW MULAP" key.Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different internal or external telephones (destinations). S If available. press the "K1952CFW MULAP" key. M00581=all calls or M00592=external calls only or M00603=internal calls only select and confirm the option shown. (You have programmed a key with the incomplete "K1952CFW MULAP" function. select and confirm the option shown Select and confirm the option shown j Enter the destination number. or j Enter the required trunk number. page 73. Select and confirm the option shown.

or j Enter the required trunk number. the trunk is the call forwarding destination. Select and confirm the option shown.Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu M0252Forward Line: Off page 31.call forwarding is not active for this trunk. Understanding LED messages of the "K1952CFW MULAP" key S The LED on the "K1952CFW MULAP" key is off . or R If available. 116 . or R The LED on the "K1952CFW MULAP" key lights up . or T The LED on the "K1952CFW MULAP" key is flashing slowly. If you have activated call forwarding for a trunk. a special dial tone sounds when the line is seized. R Press the required trunk key. press the "K1952CFW MULAP" key.call forwarding is active for this trunk.

Activating S Press the "K19309Ring xfer" key.Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally. S Press the required trunk key. S Press the required trunk key. Select and confirm the option shown. all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. Prerequisite: On your phone there is a sensor key programmed with the function "M0246 Ring Transfer". The LED lights up. or j Enter the required trunk number. The LED goes out. Select and confirm the option shown. The default label is "K19309Ring xfer". Deactivating R Press the "K19309Ring xfer" key. or N Open the Program/Service menu M0247Ring Transfer: On page 31. 117 . or j Enter the required trunk number. or N Open the Program/Service menu M0248Ring Transfer: Off page 31.

[1] "Differing display view in a HiPath 4000 environment" page 136 118 . which can be reached via hunt group or group call station numbers. S or R Press the "K1958Hunt group" key. This function is not available for the executive phone in team/executive/secretary configurations. you belong to one or more groups of stations. You can also belong to a team (including executive/secretary configurations) in which station numbers are programmed on trunk keys page 109.Using team functions Step by Step Using team functions If configured (consult your service personnel). Select and confirm the option shown[1]. Each station in the group can still be reached via their personal station number. You can activate and deactivate the audible signal for a hunt group. until a group member answers the call. this means that the audible tone was activated for at least one group. The team consists of internal phones that are able to use certain functions. If the LED on a programmed "K1958Hunt group" key is illuminated page 73. Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group. group call or individual trunks in a group (including executive/secretary). Activating/deactivating a group call Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 123! If configured (consult your service personnel). your telephone is part of a team. select and confirm the option shown. c Open the idle menu M0139Leave group or M0140Join group page 26.

or M0255*=Rejoin all groups Select and confirm the option shown[1]. or M0256#=Leave all groups Select and confirm the option shown[1]. Select and confirm the option shown[1]. or M0140Join group Select and confirm the option shown[1]. S or R Press the "K1958Hunt group" key. If an "X" appears between group/trunk number (such as 301) and group name. The audible tone for the group/trunk displayed is activated. The audible tone for the group/trunk displayed is deactivated. c Open the idle menu M0139Leave group or M0140Join group 301 X Group name page 26. If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you belong to. The audible tone for all groups and trunks is activated. you will hear a special dial tone when you lift the handset. or M0139Leave group Select and confirm the option shown[1].Using team functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary configuration). [1] "Differing display view in a HiPath 4000 environment" page 136 M0067Next 119 . the audible tone is active for this group or trunk. The audible tone for all groups and trunks is deactivated. Confirm. The next group/trunk number is displayed with a group name. or 301 Group name No "X" means that the audible tone is deactivated. select and confirm the option shown.

Using team functions

Step by Step

Accepting a call for another member of your team
You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. Prerequisite: Your telephone rings briefly. The display shows "T0374call at:" with the phone number/name of the initiator, and number/name of the caller in the lower line. M0015Pickup - group Confirm.

Ringing group
You can have calls for your telephone signaled audibly at up to five other internal phones. The phone that answers the call first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) page 126! Saving, displaying, and deleting telephones for the ringing group

N Open the Program/Service menu
H1875Destinations
g

page 31.

Confirm. Select and confirm the option shown[1]. Follow the display prompts (enter the internal station number). If your phone belongs to a ringing group, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line. Removing all telephones in a call ringing group

M0110Ringing group on

M0092Ringing group off

Select and confirm the option shown.

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120

Using team functions

Step by Step

Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift

N Open the Program/Service menu
H1875Destinations g M0203UCD g M0175Log on or M0176Log off Confirm.

page 31.

Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

j To log on, enter your identification number

("T0989Agent:"). Contact your service personnel to find out what it is. Logging on and off during your shift

N Open the Program/Service menu
H1875Destinations M0203UCD g M0178Not available or M0177Available
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown.

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121

Using team functions

Step by Step
Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on.

N Open the Program/Service menu
H1875Destinations M0203UCD g M0179Work on or M0189Work off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Turning the night service on and off for UCD

N Open the Program/Service menu
H1875Destinations M0203UCD g M0190UCD night on or M0191UCD night off
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm

select and confirm the option shown. Display the number of waiting calls

N Open the Program/Service menu
H1875Destinations M0203UCD g M0180Calls in queue
g

page 31.

Confirm. Select and confirm the option shown[1]. Confirm.

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122

such as a proprietary PC network). HiPath 2000/HiPath 3000/HiPath OpenOffice EE. You are conducting a call via the LAN (PC network).Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a HiPath 5000 environment. Select and confirm the option shown. i or ( Confirm your entry. you must note certain particularities for some functions. In this instance. M0139Leave group or M0140Join group select and confirm the option shown. j Enter the (DISA) station number of the other i or ( Confirm your entry. multiple HiPath 2000/HiPath 3000/ HiPath OpenOffice EE systems are interconnected via a LAN (Local Area Network. HiPath OpenOffice ME can not be operated in a HiPath 5000 environment. 123 . Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call page 118 in another HiPath 2000/HiPath 3000/ HiPath OpenOffice EE. You belong to multiple groups associated with another HiPath 2000/HiPath 3000/HiPath OpenOffice EE Confirm j Enter group number for "directed joining/leaving". These are described in this section. j Enter the (DISA) station number of your phone. c Open the idle menu M0261DISA intern page 26.

M0047Save Confirm. select and confirm the option shown select and confirm the option shown.Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the page 43 environment. i or ( Confirm your entry. c Open the idle menu M0019Forwarding on M00581=all calls or M00592=external calls only or M00603=internal calls only Confirm page 26. Deactivating c Open the idle menu M0020Forwarding off page 26. 124 . j Enter the destination phone number. j (DISA) station number of your HiPath 2000/ HiPath 3000/HiPath OpenOffice EE. c Open the idle menu M0261DISA intern page 26. i or ( Confirm your entry. Activating j Enter the (DISA) station number of your phone. Select and confirm the option shown. Select and confirm the option shown. Select and confirm the option shown.

Special functions in the LAN Step by Step Using night answer If authorized (contact your service personnel). Deactivating c Open the idle menu M0013Night answer off page 26. Select and confirm the option shown. c Open the idle menu M0012Night answer on page 26. M0047Save Select and confirm the option shown. you can set telephones in other HiPath 2000/HiPath 3000/ HiPath OpenOffice EE communications platforms as the night answer page 72. Activating using to activate/deactivate night answer. Select and confirm the option shown. Select and confirm the option shown. j Enter the destination number (= temporary night answer service). HiPath 3000/HiPath OpenOffice EE where the night answer phone is connected. j Enter the (DISA) station number of the phone you are i or ( Confirm your entry. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. c Open the idle menu M0261DISA intern page 26. 125 .

Select and confirm the option shown. Select and confirm the option shown. Confirm. displaying. Select and confirm the option shown. M0202Entry complete M0047Save M0068Exit Select and confirm the option shown.Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms page 118. Confirm. then follow the operating instructions. 126 . Confirm or M0110Ringing group on M0111Add to ringing group M0112Add another station or M0113Display/remove select and confirm the option shown select and confirm. Saving. Removing all telephones in a call ringing group c Open the idle menu M0092Ringing group off page 26. j Enter the station number. and deleting telephones for the ringing group N Open the Program/Service menu H1875Destinations g page 31.

Special functions in the LAN Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service personnel).. i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish i or ( Confirm your entry. 1. M0261DISA intern Select and confirm the option shown. M0099Control Relay On or M0100Control Relay Off select and confirm the option shown. 127 . j Enter the (DISA) station number of the HiPath 3000 where you wish to control the relay. you can also control relays page 107 in other HiPath 3000 communications platforms. Confirm to use to control the relay..4 Enter the relay.

HiPath 3000/HiPath OpenOffice EE where you wish to control the relay. you can also activate the door opener page 51 in other HiPath 2000/HiPath 3000/HiPath OpenOffice EE communications platforms. j Enter the (DISA) station number of the HiPath 2000/ i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to control the relay. j Z Dial the entrance telephone number. 128 . Select and confirm the option shown. c Open the idle menu M0261DISA intern page 26.Special functions in the LAN Step by Step Opening a door If configured (contact your service personnel). M0008Open door Select and confirm the option shown. i or ( Confirm your entry.

Setting contrast The display has four contrast levels that you can set according to your light conditions. 129 . i Save.Keep pressing the key until the desired contrast is set. + or . page 25. + or . + or .Press one of the keys shown in idle mode M1891Key label contrast Select and confirm the option shown. i Save. Adjust the display unit so that you can clearly read the screen. page 25. + or . Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions (eight settings available).Press one of the keys shown in idle mode M0036Display contrast Select and confirm the option shown.Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit.Keep pressing the key until the desired contrast is set.

Press one of the keys shown in idle mode M0035Ring tone Select and confirm the option shown.Raise or lower the volume.Press one of the keys shown in idle mode M0034Ring volume Confirm. Keep pressing the key until i Save. the desired volume is set. 130 . desired tone is set.Raise or lower the volume. page 25.Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. the desired volume is set. + or . Keep pressing the key until i Save. Adjusting the ring tone + or . + or . Adjusting the receiving volume during a call You are conducting a call. page 25. Adjusting the ring volume + or . + or .To adjust the ring tone: Keep pressing the keys until the i Save.

the desired volume is set. + or M0055Speakerphone mode + or . Press one of the keys shown in idle mode page 25. you can adjust the telephone to the acoustics in your environment: "T0343Quiet room". ) 131 .Raise or lower the volume. Press one of the keys shown in idle mode. Select and confirm the option shown. You will hear the attention ring. + or M0250Attention Ring Vol.Individual phone configuration Step by Step Adjusting the attention ring volume If you are part of a team with trunk keys.To set the room type: Keep pressing these keys until i Save. + or . other calls can be signaled acoustically in the team during a call. Keep pressing the key until i Save. the setting you want appears on the screen. "T0344Normal room" and "T0345Noisy room". Select and confirm the option shown. Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone. Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display page 25. Hold down the key shown.

Individual phone configuration Step by Step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. j Enter and confirm the user password. Save & exit [1] The phone displays the current setting. N Press the key Benutzer Confirm. Select and confirm the option shown. • Wired headset • Wireless headset • Conference phone Select and confirm the option shown. Audio Einstellungen Headset port Wired headset Select and confirm the option shown. if nec. z You can also configure this setting via the Web interface page 137. 132 . Select From the following setting[1] select and confirm the option shown in the context menu.

The connection is only set up when you have confirmed "Dial". Select and confirm the option shown. Select the "Local dialing" entry . you can delete characters with the return key and re-enter them when entering a number. j Enter and confirm the user password. Benutzer Confirm. Required setting[[1]] ("Activated" or "Deactivated") in the context menu. [1] The phone displays the current setting. Konfiguration Outgoing calls Deactivated g Save & exit Select and confirm the option shown. 133 . if nec. N Hold down he key. Select and confirm the option shown.Individual phone configuration Step by Step Local dialing If "local dialing" is activated. z You can also configure this setting via the Web interface page 137.

134 .Individual phone configuration Step by Step Language for system functions N Open the Program/Service menu M0096More features g S0504Select language S0614Spanish Confirm. Select the language you wish to use (such as "S0614Spanish") and press the "OK" dialog key to confirm. Select and confirm the option shown. page 31.

N Open the Program/Service menu M0102Phone test page 31. N Open the Program/Service menu M0001Prog. Select and confirm the option shown. S Press any key. Select and confirm the option shown. Prerequisite: The phone is in idle mode. If everything is functioning correctly: • all LEDs on the phone and on the key module flash • your station number is displayed • all pixels are active on the display • the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys. The key assignment is displayed. M0068Exit Select and confirm the option shown. feature key page 31. 135 .Testing the phone Step by Step Testing the phone Phone functions. testing You can test your phone’s functionality.

trm.term.???M0070_2Use speed dialing ing? M0010Change Speed ???M0010_2Speed dial? Dial ???M0225_2Second call reM0225Call wait.directed M0014Pickup .Differing display view in a HiPath 4000 environment Step by Step Differing display view in a HiPath 4000 environment Depending on the system configuration. some functions may not always be offered in the display as described in this document. The following table provides an overview: HiPath 2000/ HiPath 3000/ HiPath 4000 display HiPath OpenOffice display M0259Program/Service ???M0259_2Service menu? M0022Transfer ???M0022_2Transfer? ???M0030_2Show callback destinations? M0014Pickup .off M0225_2Second call on/off M0149Ringer cutoff on/ M0149_2Ringer cutoff on/off? off T0807In/Out of hunt ???T0807_2All hunt groups group on/off ???M0144_2Hunt group on/ M0144Join/leave group off? M0172Transfer trunk ???M0172_2Transfer trunk? M0030View callbacks Description page 31 page 42 page 69 page 48 page 49 page 54 page 58 page 63 page 63 page 87 page 118 page 118 136 . lease? M0227Call wait.directed M0128Caller list ???M0128_2Call list/log? M0070Use speed dial. In addition. display texts may differ from those described in this document according to the system configuration.

137 . Communication is via a secure HTTPS connection. You can ignore any certificate messages issued by the browser. You must log on with this password in future every time you want to open the Benutzerseiten. Administratorseiten This area lets you configure settings for administering your phone and the network environment. You will be prompted to configure a user password the first time you call up the web interface.Web interface (WBM) General You can configure a number of settings for your phone via the Web interface. open a Web browser and enter the following: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone. Calling up the Web interface You can obtain the IP address from your service personnel To call up the interface. For more information. Access to the Administratorseiten is protected by the admin password. contact your service personnel or refer to the administration manual. https://[Name of the phone] [Name of the phone] which was assigned by service personnel.

• "Logout": Log off the phone 138 . Click a menu heading to display the individual menu entries. 4. Click the corresponding button to save or discard your changes. 3. Click the menu heading again to close the menu. Make the desired changes.User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. 2. Button functions • "Login": Log on to the phone after you have entered the user password • "Abschicken": Apply changes • "Zurücksetzen": Reset original values • "Aktualisieren": Update the values. Click a menu entry to open the corresponding form.

User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Benutzerseiten Benutzer-Login V Authentifizierung – Altes Passwort – Neues Passwort V – Passwort bestätigen Audio – Einstellungen – Headset port (V ) Konfiguration – Abgehende Anrufe – Local dialingV 139 .

Called phone is unplugged.Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect. Currently not possible Possible cause: Dialed a non-existent station number. Call this station again later. Possible reaction: Enter correct station number. 140 . Possible reaction: Enter correct station number. Possible reaction: Try again later. Possible reaction: Apply to service personnel for authorization for relevant function. Not authorized Possible cause: Locked function selected. Possible reaction: Enter correct station number. Key memory is full Possible cause: The system currently has no free space for external station numbers. Invalid station number Possible cause: Dialed your own station number.

for example. 141 . Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. Possible reaction: Confirm "Clear other layer" to save the station number/ function. The existing internal station number remains on the other layer without LED display. external station number).Fixing problems Step by Step Key affects other layer Possible cause 1: If "Clear other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for example. Possible reaction: Confirm "Clear LED support" to save the station number. Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes.

they must contact Customer Service. oily or aggressive agents. • 142 . deactivate it page 87. You cannot dial an external number Check whether you telephone is locked ("Not authorized" appears on the screen). Never use aggressive or alcohol-based cleansers on plastic parts. To correct any other problems First contact the relevant service personnel. Telephone does not ring Check whether the "Do not disturb" function is activated on your telephone ("Do not disturb" appears on the screen page 25). The use of scouring agents is also forbidden. Always use a damp or antistatic cloth to clean the telephone. such as a dish detergent. If the service personnel are unable to correct the problem. If the telephone is very dirty. clean it with a diluted neutral cleaner containing surfactants. Caring for your telephone • • • Never allow the telephone to come into contact with coloring. Never use a dry cloth.Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck. If so. Afterwards remove all traces of the cleaner with a damp cloth (using water only). If the phone is locked. enter your PIN to unlock it page 90.

143 . You can use the tool online via the browser or you can download it for local use.php/ Key_Labelling_Tool • Select the appropriate key labeling tool in your language.com/index. • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.Fixing problems Step by Step Labeling keys The following options are available for labeling keys of the OpenStage Key Module 15 and with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage Key Module 15. Note the function or name in the white field on the strip and insert the strip on your OpenStage Key Module 15 phone.siemens-enterprise.

33 accepting from the answering machine ..................... 101 call pickup ................................. 131 Audio controls .................................... group ......................................... 88 Caller list.................................................................................................................................... 83 Call duration ........................................................................................ 121 Announcement . 46 Call log . 62 allowing .................................................................................................. 71 C Call accepting ......................... 30 Call request ............................... 43 forwarding in a team ..................................................................... 51 forwarding ....................... 20 Automatic camp-on preventing and allowing ................................... 65 in a team with trunk keys .................................. 43 in the event of telephone failure ....... 42.. 120 answering ............................................................................... 68 Calls in queue .......... 135 Code dialing in ISDN ................. 71 accepting ............................................................................. 69 transferring . using .. 49 rejecting .............. 36 B Busy override ........................................................................................................................................................................................................................ 63 Call waiting (camp-on) tone off .................................... 30 Call volume .................. 20 Audio keys .................................................................................................................................... 64 pickup...................... 114 accepting.... 60 Automatic line seizure .................................................................. 83 for your telephone .... 41 Connection options ................. 65 transfer after announcement .... 83 Call forwarding ............................ 61 Associated service ... 63 preventing ....................................... 113 Call charge assignment ............................................................................................... 96 deleting ............................................................................. 52 accepting in a team ............... 106 D Details.................. 45 MSN in CO . 59 Answering machine ............................................ 83 for your telephone ........................... 107 CSTA ....................... 41 Control relays ................................................ 111 parking ......................................................................................................................................... 85 Call charges for another telephone ... 51 Advisory message ......................... 64...................... 47 Caller ID suppression ............................... 121 Central telephone lock .......... fax ........... 121 entrance phone .. 63 Callback ......... 33............... directed .... 115 holding .............................. 44 Charges for another telephone .......................................................................... 61 Associated dialing/dialing aid ................................... 52 Assigning a DID number ........................ 63 Automatic connection setup .......... 54 Calling a second party .................... 97.................... automatic ............. 21 A Activating door opener .............................................................. 101 ................................ 96 Agents ............................................. 63 Call waiting on/off ........................ 83 Checking the key assignment ...................... 114 using DSS keys in a team .......................................................... 60 Consultation ........... 63 Call waiting tone on/off ......... 104 Conference ...................... 130 Call waiting ....... 40 144 retrieving from park ....... 15 Connection setup..............................Index Index Numerics 5-way navigator .................... 91 CFNR ..................................................... 102 Attention ring volume .. 41 Calls recording ............... 33 distributing .............................................................

........................................ 51 External code .................. 30 Internal directory ................................ 46 multiple subscriber number (MSN) ........................................................................................................ 73 saving incomplete ...................... 28 messages ........ 46 Forwarding MSN in CO ..................................................... 102 programming on a key ....................................... 54 internal/external calls ............................... 103 Direct station select ................. 113 Directory.................................................... 65 Hotline ...... 129 Display contrast ....................................... 129 Display icons .................................................. 23 Keypad dialing ..................................................................... 60 Hunt group ............................................................................................................ 56 using redial ..................... 123 E Entrance telephone ................................................................................... 38 with speed dialing ...................................................................... 103 G General information ............. 20 Functions activating/deactivating for another telephone ................................................................................ 36 Dialing numbers from the internal directory ......... 61 Dialing internal calls ................................................... 101 Forwarding MSN in CO .............................. 73 145 ............ 73 resetting ............. 153 connection status .................. 36 using DDS keys ............................ 50 off . 25 status bar ....................................................... 37 with DDS keys .................... 73 Function keys ........ 87 Door release ................ 19 Keypad ............... 121 Do not disturb .............................................................. 61 Dialing aid S0 bus ..................................................................................... 58 with the dialing aid .............................. 104 Keys programming ..... 3 Incoming calls .................... 11 Graphic display ........... 25 status bar ............................................................................................................. 39 Direct inward system access (DISA) .............................. 17...................... 55 from the LDAP database .. 52 programming . 25 Display view for HiPath 4000 environment ...................................................... 49 HiPath 5000 opening a door ..... 25 Important information ................................................................................................................................................................................................. 136 Distributing calls ....................................................... 60 Hotline delayed ......................... 118 H Handsfree answerback ............................................................................... 36 F Fax details ............................................................................................. 36 on-hook dialing ............. 50 on ............... 153 connection status .............................. 50 Headset ......................................... 55 DISA ................... 55 IP telephony ..................................... 127 Hold ............................................................................................................. 25 Group call ............................................... 128 relays ................................................... 101 using from the outside .................... 60 Display angle ... 28 messages . 46 Free keys K Key modules ....................................... 103 Discreet calling ........ internal ........ 118 I Icons .................................. 74..............................................................Index Dialing from the caller list ..............................

. 112 MULAP keys................................................... 90 Loudspeaker .............. account code ............................................................ 13 Multiple subscriber number (MSN) forwarding ........... 107 Reserve trunk ........ 91 locking/unlocking centrally ........................................................................... 123 LDAP telephone database ............. 36 Message answering ..................................................................... 120 PIN .................................................................................. 98 Making trunk calls ................. 130 Recording .............................. 17 Operating instructions .. 34 Operating steps programming on a key ........................................ 92 Placing a call on hold in the team ............................................... 51 with a code ....................Index L LAN telephony ........................... testing ..... 95 deleting/displaying ...... 111 Primary line ... 56 Leaving an advisory message .............. 109 Multi-line telephone . 94 receiving .............................................................................................................................................. 30 Overload .............................................................. 60 Resetting functions ............................................. 52 OpenStage Busy Lamp Field 40 ................................ 36 Making mobile calls ................ 135 using another like your own ............................................................ 91 testing ...... 2 146 ............................ 109 Procedure programming on keys .............. saving ............................... 54 Relays .. 78 Program/Service menu ................. trunk keys .............................................. 113....................... 109 Private line ......................................................................... 130 N Night answer .................. 64 Personal identification number .............. 116 Line seizure.................................................................................... 96 LED trunk keys .................................................................. 49 Making external calls .. 94 MULAP conference release ... 101 Resetting services .............................. 69 Receiving volume ............... 72 Number saving .. 22 LED messages..................................................... 85 M Making calls with a headset ......................................................................................................................... 3 Locking all phones ....... 92 for a telephone ......................... 78 Outgoing calls ........ 35 Opening a door .............................................................................................. 68 Redialing a number ............................. 92 Phone locking another ............................................. 117 Ring volume ........... 110 LED display direct station selection keys .............. 33... understanding 74............................................................................................ 31 Programmable sensor keys .......................................... 108 Recall ........................................ 22 Programming free keys .............. 73 Project calls ..................... 36 Line utilization ........................ 91 Locking/unlocking . 46 R Radio paging equipment (PSE) . 80 O Open listening ............................................................ 22 function keys ............................ 90 PIN...................................................... 135 Phone settings ........................................... 39 from the caller list ................................................................. 130 Ring transfer in an executive/secretary team ............. 98 Phone functions...... 101 Ring tone .................................... 109 Location of the telephone ........................... automatic ................ 19 OpenStage Key Module 40 ......... 49........................... 95 sending .............................................................................. 129 Pickup (call) ............. 97 P Parking a call . 85 Project code......

.................................................................................... 135 Temporary phone .......................................................... 56 Telephone maintenance ................................... 41 Timed reminder ............ 86 W Waiting calls .......................... 109 Secure Call ........... 86 Secure connection ... 89 Transfer (call) ........................ 132 Settings ........................ 90 Telephone database LDAP ........................................................................................................................................................... 58 suffix-dialing ............................ 69 Troubleshooting ............................................... 121 Unanswered calls ........... 97 Web interface .Index Ringer cutoff ................................................. 16 V Variable call forwarding .................................. 107 Set headset port ......... 120 Room monitor ... 30 Unsecured connection ............................ 95 receiving ....................................... 70 Trunk keys ... 67 System speed-dialing ............................................ 114 after announcement ................. 61 deactivating display ....................................... 12.......... 12..... 42............................................ 129 Shared line .................................... 87 Ringing group ..................................................... 38 Single-line telephone ...................................................................... 90 locking/unlocking .......................... 67 Tone dialing (DTMF dialing) ................................................... 58 System-wide cancellation ..................................................................................... 34.......... 12................. 37................ 86 Sensors .............. 142 Trunk flash ..................................... 142 Telephone test ....................................................... 41 in the team ......................... 12................................................................. 58 system .... 94 Three-party conference ......................... 37 Secondary line .. 135 147 .......................... 37 Shift key .................................................................................................................... 122 T Tel........... 88 suppressing .............................................. 58 Station number assigning .......................................................... 87 Speed-dialing dialing ............................................................................. 131 Special dial tone ........................................................................ 58 Suffix-dialing automatic ....................................................................................................................... 105 Telephone locking ................................... answering ... 67 Trace call ................... 101 U UCD ............................. 93 Timed reminder........................................................... reserving ................................... data service ................................................ 60 S Second layer ........ 137 Work time .... 112 Tone dialing ....... 3 Speakerphone mode .......................... 58 saving station speed-dialing ........... 59 Speakerphone distance .................................. 43 Voice encryption ....................................................................... 58 DTMF tone dialing .......................... 88 Station speed-dialing ................................... 16 Using network ports more efficiently .............................................. 13 Speaker call ................. 109 Shift ........................ 11 Using Ethernet switches ...... 98 Testing the telephone ...................................................................... 95 Text message deleting/displaying .................................................... 38 Second level . 94 sending ......................................... 89 Text answering ........... 86 User interface ....................................................................... 110 Trunk.... 14 User support ........ 94 Toggle/Connect ....................

. . . . off Associated serv.Overview of functions and codes Overview of functions and codes The following table lists all available functions.. . . . . . . .off Headset Answer call Reject calls Disconnect Caller list Save number Do not disturb on DND off UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue Advisory msg. as shown on the display.. .. . 148 bd . . using the key X X X X X X Code *55 *87 #87 *490 #490 . *405 *69 #69 *83 . . . bd . . . Interac.. on Advisory msg. .on Call wait. X #82 X X X X X X X X X X X X X X X X *82 *97 #97 *401 #401 *402 #402 *403 #403 *404 #404 . . . . .term. . . Via the Program/ tively Service menu page 31 N Functions (=display) Call waiting Call waiting tone off Call waiting tone on Call wait.. . . via the Program/Service menu (select + confirm or enter a code). .trm. If configured (contact your service personnel). .. functions can be activated interactively (select + confirm). or with function keys.

. . . . . . . . . *85* #85# *68 #68 #68 *503 149 . . using the key X X X X Code *67 *62 *88 ... ...Overview of functions and codes . . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Associated dialing Recording Busy override Room monitor En-bloc dialing Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern Discreet calling Shift Key Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups Leave all groups Hotline Send message View sent message View messages Mailbox Keypad dialing bd . . . . . *494 #0 X X X X X X X *80 *96 #96 *47 *945 *940 *84 *508 *85 #85 X X X X X X X X X X . . . .. . . . . . Interac. . . . . .

Interac. .. . .. . #3 *491 *65 *7 *92 *2 *53 *52 #52 #9419 X X X X X X X X X . . . . . using the key X Code *3 . *9419 ... . . . . . . . . *59 *60 *0 *0 X X 150 . . . .S. Via the Program/ tively Service menu page 31 N Functions (=display) Conference Start conference Add party End conference View conf parties Remove party Drop last conf. . . . . . . .. bd . . party Show call charges (own phone) View call charges (other party’s telephone) Use speed dialing Change Speed Dial? (station) Reserve trunk Toggle/Connect DTMF dialing Mute on Mute off Mobile Login (log off) Mobile Login (log on) Night answer on Night answer off Park a call Retrieve call Page Answer page (not for U. X X X *44 #44 *56 #56 .) Account code Consultation Return to held call Quit and return Transfer/Accept call bd . . . . .Overview of functions and codes . ..

. . . . . . . . . . . . *89 #89 *61 151 .. .. .. . . Interac. . . . . bd . .. . Via the Program/ tively Service menu page 31 N Functions (=display) Callback View callbacks/delete Suppress call ID Restore caller ID Temporary MSN (not for U. . using the key X X X X X X X X X X X X X X X X Code *58 #58 *86 #86 *41 *502 #502 *81 #81 *98 #98 *90 #90 *51 *48 *91 *66 #66 *93 *54 *54 *42 *46 #46 X X X X X X X . feature key Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP Tel. . . . . . .. . data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer bd . . . .) Ring Transfer: On Ring Transfer: Off Ringing group on Ringing group off Ringer cutoff on Ringer cutoff off Control Relay On (only for HiPath 3000) Control Relay Off (only for HiPath 3000) Trunk flash) Select language Prog. . .S.Overview of functions and codes .

. . .Overview of functions and codes . . . *64 #64 *501 #501 *63 *943 152 . ... . . Via the Program/ tively Service menu page 31 N Functions (=display) bd Pickup .group Accept call Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line: On Forward Line: Off Redial Retrieve line Lock all phones . . Interac.. using the key X X X X X X X X X X X X X X X X Code *59 *57 *1 *11 *12 *13 #1 *495 #495 . .. .. . . .. . . bd . . . . . . .directed Pickup .

Display icons Display icons Status bar The ring tone is deactivated page 131 page 87 The "Do not disturb" function is activated The phone lock is activated Messages You received new voice messages Call forwarding is active page 43 page 90 page 29 A mobility user is logged on to the phone Connection status The call is active The call has been disconnected page 99 You have placed the call on hold (e.g. consultation hold) Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection 153 .

brand. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U107-7-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. product and service names are trademarks or registered trademarks of their respective holders. Availability and technical specifications are subject to change without notice.Copyright © Siemens Enterprise Communications GmbH & Co. OpenScape. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co.siemens.com/open . All other company. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. Communication for the open minded Siemens Enterprise Communications www. KG Hofmannstr. KG.

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