You are on page 1of 39

GRUPO DE TRABAJO DE LOGÍSTICA

AUSAPE
Diciembre 2016

Agenda
11,00 a 11,15 Bienvenida por parte del coordinador de AUSAPE. Mark Schnettler, COFARES.
11,15 a 12,15 Ponencia. Eugenio Moya y Eduardo González, SAP.
Optimización Logística: En búsqueda de la máxima satisfacción del cliente con una gestión eficiente de
recursos.

Ÿ Retos logísticos
Ÿ Planificación de la cadena de suministro
Ÿ Ejecución de la cadena de suministro

12,15 a 13,15 Mesas de Trabajo - Preocupaciones de los asistentes. Sugerencia de temáticas.


13,15 a 13,30 Clausura y Cierre. Futuro del grupo en cuanto a fechas. Coordinador AUSAPE.
P082 VISTEX:
Seguimiento Comité de Dirección

Madrid, 29 de Noviembre de 2016

2 © 2016 SAP SE or an SAP affiliate company. All rights reserved. 2


Objetivos generales del Grupo

1. Knowledge Sharing – Networking

Ÿ Compartir problemas y modos de afrontarlos

Ÿ Abrir nuevas líneas de cooperación con SAP

2. Trabajar codo a codo con SAP

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 3


Marco y objetivos
• El foco de trabajo del Grupo será la cadena de suministro en la Logística, trabajaremos en ver las optimizaciones
posibles a través de SAP.

• La sesión de hoy tiene un primer componente teorico y otro práctico. El objetivo es definir en equipo aquellos temas en los
que queremos profundizar en el futuro.
• La logística es el proceso de planificar, ejecutar y controlar
de forma eficiente el flujo de materias primas, inventarios
en curso, productos terminados, servicios e información
relacionada, desde el punto de origen al de consumo con el
fin de satisfacer las necesidades del cliente.

• La logística tradicional no es válida en esta nueva era.


Estamos ante un cliente nuevo, diferente y exigente, el perfil
del nuevo usuario, que incorpora competencias digitales. Así,
las organizaciones tienen que conocer las características de
los nuevos clientes:
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4
Marco y objetivos
La logística tiene que volverse más orientada a la personalización, ser flexible, rápida y fiable, además de salir al paso con
nuevas e innovadoras soluciones que les permitan responder a las demandas actuales de los clientes
:
• Surtidos personalizados
• Plazos de entrega fiables
• Amplios horarios de servicio
• Calidad del servicio / producto
• Seguimiento del estado del pedido en tiempo real
• Tratamiento ágil de las devoluciones

La respuesta = inversión en I+D+i,

Es por ello que la transformación que están llevando a cabo los negocios en la actualidad se está viendo reflejada,
fundamentalmente, en las áreas de TIC..

La nueva era digital no radica en un cambio tecnológico, sino que nos encontramos ante un cambio social habilitado
por la tecnología.

La adaptación de los procesos logísticos es crucial para el devenir del sector, no solo por las amenazas que deberán
afrontar las empresas que no se adapten sino, especialmente, por las ventajas competitivas que adquirirán aquellas
que sepan aprovechar las oportunidades existentes

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5


Optimización Logística:
En búsqueda de la máxima satisfacción del cliente con una
gestión eficiente de recursos
SAP Supply Chain Solutions
December 2016
El reto de la transformación digital en la
cadena de suministro
Industria 4.0

1ª Revolución

1784 Generación de vapor


Primer telar mecánico

2ª Revolución
Producción en cadena
1870 Energía eléctrica

3ª Revolución
Automatización
1969 Electrónica

4ª Revolución
Reindustrialización
2020 Valor añadido

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8


Siempre conectados

In-Memory
Mobile
Computing

Hyper Big Data


Connectivity

Internet Machine
of Things Learning

Social
Cloud

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9


Retos de la cadena de suministro

Fortalezas Debilidades

• Presencia en el mercado • Cadena de Suministro Compleja

• Red madura de distribución y • Falta de visibilidad a medio/largo plazo


venta • Herramientas de planificación limitadas
• Poder de negociación • Procesos no estandarizados
• Alta rotación de inventario • Nivel de servicio -90%
• Excesos de capacidad de transporte
Oportunidades
Amenazas
• Unificación de Procesos
• Pobre control del stock
• Innovación Tecnológica
• Aumento de costes materias primas
• Incremento de la Demanda
• Mapa de almacén no planificado
• Nuevos Productos y Servicios
• Soporte de sistemas de alto coste
• Establecimiento de gobierno de procesos y SLA
• Regulaciones (compliance, foreign trade, etc)
• Visibilidad de datos y colaboración entre diferentes áreas
• Aumento de competencia à menor rentabilidad
• Reducción de costes administrativos
• Coste por roturas de stock
• Innovación tecnológica para dar visibilidad del
• Pérdida de clientes
estado del transporte a lo largo de la cadena de suministro
• Dependencia precios de combustible
• Optimización de rutas de transporte
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10
Retos de la cadena de suministro: Gestión de Inventario
• Bloqueo de tablas no permite contabilización de movimientos
7 • No hay contabilizaciones en paralelo
Modelos de coches
• Múltiples tablas, información inconsistente

550 • Alto volume de back flush = jobs y procesos de fondo à


Salidas de línea diarias (por modelo) retrasos en las contabilizaciones

• Auto ID technology > encolada


3,500 • No existe transparencia en tiempo real No real-time
BoM materials
por modelo, 10 niveles, 60% components comunes
transparency odel stock y el flujo exacto de materiales. No se
pueden identificar componentes defectuosos.
480 • No hay transaparencia en el coste real y el beneficio de las
Camiones por ddía

transacciones intercompany
>20,000,000 • Necesidad de dividir la carga del Sistema en multiples
Movimientos de material al día
sistemas
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11
Retos de la cadena de suministro: Material Requirements Planning

La ejecución MRP dura varias horas, en


ocasiones más de una noche, leyendo de
más de 50 tablas para crear las solicitudes
MD01 de pedidos, órdenes de producción o Nuevo Control de Incidencia
planificadas Pedido Calidad Producción

Incidencia Incidencia Cambia


MRP Controller revisa cuellos de botella.
Proveedor Transporte Camtidad
Cada cambio en la planificación está
MD06 inmediatemante desactualizado. Se
MD04 necesitan herramientas no integradas para
cálculos y simulaciones.

1. CO02/03 Display/ Change Production Order


2. MD12/13 Display/ Change Planned Order
3. ME22/23N Display/ Change Purchase Order
4. ME52/53N Display/ Change Purchase Requisition
5. …
C223 Production versions
CC04 Product structure
CS02 BOMs Si el Suministro está en riesgo, es necesario prestar atención especial.
CA02/03 Routing Nadie puede gestionar capacidades no habituales o caídas de producción.
XK02/03 Vendor Master
ME12/13 Vendor Info Records Cada rotura o falta de stock debe ser resuelta individualemente. especial
ME01/03 Source lists attention is required.
ME32/33K Contracts
MEQ1/Q3 Quotas
MM02/03 Material Master
XD02/03 Customer Master

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12


S/4HANA: Gestión de Inventario y MRP

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13


Mapa de Soluciones: Simplificación/Consolidación
SAP S/4HANA SAP S/4HANA SAP S/4HANA SOURCING SAP BUSINESS
SALES / SERVICE SUPPLY CHAIN & PROCUREMENT WAREHOUSE

hybris Marketing Ariba Network:


■ Discovery, PO/Invoice
hybris Commerce Collaboration, Catalog
Front-office

Cloud for Sales2) Ariba Cloud Solutions:


■ Procure-to-Pay
1) e.g. for existing
CRM customers Cloud for Service2) ■ Sourcing, Contract Mgmt.
■ Supplier Information Perf. Mgmt.
or customers with
specific use cases CRM1) Supplier Catalog (MDM)
2) e.g. for Marketing
customers with Supply Chain Planning Supply Chain Execution Supplier Lifecycle Mgmt.
Cloud preference Commerce (multi-channel) Contract Lifecycle Mgmt. Enterprise
Data
Back-office

Sales Demand Supply SAP Sourcing Warehouse


■ Opportunity Mgmt. Signal Network Track & Trace
Supplier Self Service
■ Order Mgmt.
■ Billing
Mgmt. Collaboration
Warehouse
SRM Operational
Advanced Planning & Optimizat. Transportation
Service ■ Requisitioning
* planned retro-fits DP SNP PP/DS* gATP* Management* Management ■ Operational Contract Mgmt. Reporting
■…
■ Catalog Index

SAP S/4HANA, on-premise edition


SAP HANA Platform
Slide shows main consolidation areas – not intended to show the complete picture

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14


Mapa de Dolor

IDENTIFÍCALOS Y CONÉCTALOS Revenue growth and profit

Problemas Causas
Common Reduce Real time Open systems for
Platform IT costs analysis customers &
Impactos Objetivos partners
Pressure for reduce costs Lack of
insights
CONECTAR TODOS LOS PUNTOS…
Hard to open to
El external users
La causa
Problema High operational
costs IT systems
fragmented
El Impacto
Subsidiaries with old
versions and extended Acquisitions of
maintenance contracts competitors
El Objetivo

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15


Planificación de la cadena de suministro
Llevando la cadena de suministro a otro nivel

Horizonte de Planificación a Corto Plazo Horizonte de Planificación a Largo Plazo


Frecuencia alta (ej. Diario) Baja frecuencia (ej. Anual)
Detallado y preciso Roughcut planning
Capacidad de reacción limitada Control total

Nivel Operacional Nivel Táctico Nivel Estragégico


• Demand Sensing • Sales & Operations Plan. • Strategic S&OP
(Short-term • Inventory Optimization • Strategic Inventory Opt.
Forecasting) • Demand Planning • Business Planning
• Supply Priorities & • Supply and Allocations • Network Design and
Order Confirmation Planning Policy Setting

SAP Integrated Business Planning

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17


SAP Integrated Business Planning Platform

Integrated Business Planning Platform


Architecture Performance Scaleability Integration
Supply Chain Control Tower
End-to-End Visibility

Sales & Operations IBP for Sales & Operations


Strategic and Tactical Decision Processes
Planning
• Application IBP for IBP for IBP for Response & Supply
SAP HANA Platform
• Design Demand Inventory Allocations Unconstrained &
Demand Sensing Multi-Stage Planning Constrained
• Model
& Statistical Inventory & Order Supply
• Tools Forecasting Optimization Rescheduling Planning

Unified SAP HANA Platform for Cloud Deployment

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18


Proceso de Planificación
• Cost

• Capacity Restrictions • Plant Capacity

• Inventory Target Supply • Stock Availability


Sales
Capacity
History Review
Supply
Sales Consensus Exceed Capacity
Driver Meeting Demand
Collaboration Demand
Review
Sales
Orders Executive
S&OP

Annual Operative
Output to Planning
Finance and
Supply Chain Planned Ind.
Requirements

Unconstrained Consensus Constrained


Demand Plan RCCP
Sales Forecast Supply Plan

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19


Planificación colaborativa con SAP Integrated Business Planning

Strategic
Planning

Scenario Plans
Strategic Plans
Constrained Revenue
Margin Projections
Annual
Strategic Opportunities, Operating Plan,
Promotions Integrated Business Planning Finance Plan
Tactical / Execution
Short Term Constrained Qty
Product / Plans Plan
New Product Scenario Plans Financial
Sales Introduction,
Constrained Planning
Planning Sales Forecasts
Revenue and
Margin Projections
Operational
Planning

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20


SAP S/4HANA Production planning and detailed scheduling (PPDS)
UI Harmonization, CIF Simplification, Master Data Harmonization, Analytics CONSTRAINED
PRODUCTION PLANNING &
PRODUCTION SCHEDULING*
Sales MRP Run + Monitor
Interactive Release to Production
Order Constrained and
Planning Production Execution
Entry Planning Control

Traditional system Simplification with SAP S/4HANA

Common
SAP Advanced Planning and

Master
Planning

Data
Optimization – planning and detailed Live cache
SAP S/4HANA and detailed
scheduling
scheduling

CIF
CIF

SAP HANA platform, including live cache

ERP Database
§ PPDS functionality gets co-deployed on the same system utilizing one HANA database
instance
§ Integration and synchronization efforts for material master and work center resource not
needed
§ Constraint based planning, using various heuristics and optimizers by bringing PP/DS on
SAP S/4HANA,
Load, Replicate, Sync & Update of
§ Reducing integration efforts and allowing seamless master data & UI harmonization
Master, Planning & Transactional Data

* Additional License
© 2016 SAP SE or an SAP affiliate company. All rights reserved. ** Additional Installation & License 21
SAP S/4HANA Advanced ATP ADVANCED ATP*

Backorder Processing: One Run fits all. Former Product Allocation: has a completely new design Release for Delivery App: Improved customer
solution requested more subsequent runs. to provide rules and logic to allocate products, service value and increased on-time delivery for
Flexible and intuitive selection and ranking of sales such as bottleneck materials important sales orders. Reliable and transparent
order requirements. High performance mass ATP- § New & simplified customizing for Product confirmation of all sales orders.
check rules with time dependent settings and no need
to change master data. § Fiori application to enable timely actions on
New FIORI-UIs to set-up BOP-runs. § Simplified setup of Product Allocation short term supply and demand changes
§ New concept for requirement classification: Objects in just 3 configuration apps. § Manual redistribution of already confirmed
- Winner § Hierarchical selection of potential allocation quantities according to the company
- Gainer attributes according to business object hierarchy prioritization strategy
- Redistributor with value help, as well as Excel down- and
- Filler uploading functionality
- Looser
§ New FIORI-app to display the BOP-result:
The result is displayed on different aggregation
levels and allows an easy identification of (and
fast drill down to) confirmation issues

* Additional License
© 2016 SAP SE or an SAP affiliate company. All rights reserved. ** Additional Installation & License 22
Ejecución de la cadena de suministro
SAP Solution Strategy

Conectar la estratagia de tu empresa con la estrategia de clientes y productos

Facilitar el trabajo
Internet of Things

Design

Soluciones personalizadas Plan Cliente en el Centro


Product Networks Operate
Demand Networks
Monitor

Respond

Deliver

Produce

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24


Estrategia para la logística y el procesamiento de pedidos

Optimización logística
• Llevar el concepto de fabricación con capacidad finite y optimización de inventario a las capacidades
logísticas.
• Diferenciación logísitca gracias a la gestión de la planificación y la
• Evolucinar desde el cumplimiento de pedidos al e-commerce

Visibilidad y control en tiempo real


• Conectar la logística a internet
• Simplificar los flujos de material e incrementar la eficiencia del almacén
• Proveer de visibilidad a la red logística para una efectiva toma de decisions y ejecución.

Logística conectada
• Organizar la planificación estragégica y táctica para fabricantes, operadores logísticos, transportistas
y empresas de retail en una única plataforma.
• Determinar la combinación de transportistas óptima para cumplir objetivos
• Detectar y responser a la perspectiva logística

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25


Supply Chain Execution Platform

Best-in Class, Integrated, Connected, Real-Time

Supply Chain Execution


Order Management Platform
ERP
• Order-to-Cash
• Procure-to-Pay
Transportation Management Warehouse Management
• Dangerous Goods
Management
• Asset Management
Track & Trace
SAP GTS
• Customs & compliance
management
Any DB HANA
SAP CRM

• Out-of-the box, real time • Synchronized solution delivery


• integration with Business Suite • SCE Suite implementation in 1 instance
• Out-of-the box, seamless integration

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26


Estrategia para la gestión de almacén

Introducir optimizaciones técnicas


• Slotting y contrained-based planning en el almacén
• Optimización del layout de almacén

Aumentar la eficiencia del almacén con IoT


• Realidad aumentada para los operarios de almacén
• Material Flow System y automatización de almacén

Simplificar el flujo de material


• Flujo continuo entre fabricación y entrega a través del almacén de producción
• Gestión de devoluciones (hasta un 30% en e-commerce)

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27


Smart Glasses Picking at Bechtle with SAP EWM

https://www.youtube.com/watch?v=r9fGRcX_o9s

© 2015 SAPSE
2016 SAP SEororanan SAP
SAP affiliate
affiliate company.
company. All rights
All rights reserved.
reserved. Confidential 28
28
SAP S/4HANA Extended Warehouse Management EXTENDED
WAREHOUSE MGMT.*
Extended LoB scope for 1610 Shipment

WM (C) LES (WM)

Decentral
EWM EWM
Embedded On-Premise

§ De-central EWM (integrated to SAP S/4HANA) is planned to be a long-term valid deployment option for EWM for good reasons (e.g. regional EWM systems, risk
mitigation, specific planned down-times, scale-out for large DCs, multi-ERP connected; different release cycles; proximity to warehouse (MFS); ...)
§ De-central EWM and central S/4HANA-EWM are planned to share a common core of Warehouse Management functions
This common core is planned to evolve over time with new functions in both EWM options.
§ De-central EWM and central SAP S/4HANA-EWM are planned to cover the same business scenarios & processes with only minor exceptions e.g. central EWM can
only integrate with local ERP client, no multi ERP client integration will be possible as required in some LSP scenarios
§ De-central EWM and central SAP S/4HANA-EWM are planned to have different technical integration features with SAP ERP but identical integration with other SAP
systems (e.g. GTS, TM, ...)

* Additional License (C)


© 2016 SAP SE or an SAP affiliate company. All rights reserved. Compatibility Scope 29
** Additional Installation & License
SAP S/4HANA Extended Warehouse Management EXTENDED
WAREHOUSE MGMT.*
Licencias y componentes
S/4HANA 1511 S/4HANA 1610 S/4HANA after 2025
… Extended Warehouse Management … Extended Warehouse
S/4HANA Foundation Promotion S/4 (7018832-36) … …
Management S/4 (7018832-36)
[7018105] Metric Metric
Items Metric Items Metric

S/4HANA Enterprise Management S/4HANA Enterprise Management


• Basic Warehouse Management
Named [7018652, 7018653, 7018654] [7018652, 7018653, 7018654]*
Licensing Users
view LE-WM C
Basic Warehouse Management Basic Warehouse Management
Per user fee • •

Flat-Fee EWM EWM


LE-WM C Embedded
Embedded
ERP package
Flat fee (includes 5 Prof. named users) User User

HANA HANA HANA


Run-time or Full Use1 Run-time or Full Use Run-time or Full Use

S/4HANA EWM EWM


Technical code line
view
S/4HANA code line
LE-WM C LE-WM C

Compatibility Scope Compatibility Scope S/4HANA code line


today midterm long term
* Additional License (C)
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Compatibility Scope 30
** Additional Installation & License
Warehouse Management with SAP S/4HANA

Advanced Warehouse Management Features


· Inventory Management Optimization (e.g. Slotting) Optimize
· Inbound Process Optimization (e.g. Deconsolidation) warehouse
· Outbound Process Optimization (e.g. Waves) operations
SAP S/4HANA SUPPLY CHAIN
· Material Flow Control
· Yard Management (e.g. TU handling, DAS)
· Labor Management
· Value Added Services
Suite
· Kitting
· Cross Docking
Products • Extended Warehouse Management · Warehouse Billing

Digital Core • Basic warehouse management Stock


Basic Warehouse Management transparency
· Inventory Management and control
· Inbound Processing
Enterprise Management · Outbound Processing
· Internal Warehouse Movements
· Physical Inventory
· Reporting

Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 31


Estrategia para la gestión de transportes

Introducir optimizaciones técnicas


• Optimizar gestión de recursos con Transportation Resource Planning
• Planificación y optimización de carga

Diferenciación a través de planificación y respuesta


• Planificación estratégica en tiempo real y simulaciones de redes de distribución
• Sincronización de capacidades entre transportisticas y LSP

Operar en una única plataforma para supply chain execution


• Organizar la planificación estragégica y táctica para fabricantes, operadores logísticos, transportistas
y empresas de retail en una única plataforma.
• Proveer de visibilidad a la red logística para una efectiva toma de decisions y ejecución.

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 32


SAP Transportation Management
La red de Transportes y Logíscticas: Actores y colaboración
PLANIFICACIÓN, ORQUESTACIÓN Y EJECUCIÓN
DEL MOVIMIENTO Y ALMACENAMIENTO DE MERCANCÍAS PARA LAS NECESIDADES DE LA GESTIÓN DEL
TRANSPORTE POR ACTOR, ENFOQUE FREIGHT FOWARDER Y TRANSPORTISTA (GRUPO ROMEU)

Solución completa, con la mayor oferta multisectorial / necesidad de gestión según rol en la cadena de suministros,
escenarios de transporte que dé soporte al proyecto de transformación digital del Grupo Romeu

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 33


Ejecución y Seguimiento (SAP Event Management)
Visibilidad del proceso, los recursos, activos y su desempeño de Grupo Romeu

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 34


SAP Global Trade Services
Para la ejecución de un comercio global

Gestión automatizada y control Identificación correcta


de los regímenes aduaneros y actualizada de
especiales socios comerciales
sancionados

Aprovechamiento Gestión eficaz de las


sistemático y fiable exportaciones
de los acuerdos de
comercio preferente

Gestión eficaz de las


importaciones

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35


SAP S/4HANA Extensibilidad

In-app Side-by-side

HTML5, FPM HTML5

ABAP Java, XSJS

HANA HANA

Extend the scope


Extend the reach
(custom specific application
(more internal and external
logic, integration of other
users, mobility etc.)
solutions etc.)

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 36


HPA: Doubling Cargo Handling Capacity with
Optimized Logistics Using SAP HANA® Cloud Platform

Organization Objectives
Hamburg Port Authority (HPA)
Anstalt öffentlichen Rechts
Ÿ Real-time information exchange
Ÿ Greater cargo handling speed and capacity
5 minutes
Driving saved per truck and
Ÿ Interconnected infrastructure to extend the port’s lifetime, offer new services, tour, equaling 5,000 hours per
Headquarters and transport goods more safely and effectively day over 40,000 trips
Hamburg, Germany
Why SAP
Industry
Travel and transportation
SAP HANA® Cloud Platform to enable real-time processing of and role-based
access to unstructured data
2x
Increase in cargo handling
Benefits in the Port of Hamburg
Products and Services
Port management and Ÿ Built the smartPORT logistics platform using SAP® Networked Logistics Hub
to connect supply chains end to end
development
Ÿ Worked with T-Systems to integrate telematics, upgrade mobile terminal Increased
Employees devices, and build geofences for communication integration Throughput for freight
1,808 (2013) Ÿ Implemented a DAKOSY logistics solution forwarders
Ÿ Connected the entire port supply chain, providing everyone with complete
traffic information
Revenue
€280.68 million (2013)
Ÿ Enabled graphic representations of truck positions and infrastructure status Reduced
Wait time for truck drivers
Future plans
Web Site
Ÿ Onboard more partners to the platform
www.hamburg-port
Ÿ Extend services and sales promotions for smartPORT logistics to external
-authority.de partners
Ÿ Enable container depots and chassis lessors to be emptied

“The smartPORT logistics platform running on SAP HANA Cloud


Platform will help us to achieve our goal of doubling cargo handling
capacity. The more partners that participate, the more effectively the port
will run.”
Sascha Westermann, Head of Intermodales, IT Traffic Management, Hamburg Port Authority (HPA)
Anstalt öffentlichen Rechts

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 38060 (15/11) This content is approved by the customer and may not be altered under any circumstances. 37
Optimización Logística:
En búsqueda de la máxima satisfacción del cliente con una
gestión eficiente de recursos
SAP Supply Chain Solutions
December 2016

Eduardo Gonzalez Eugenio Moya


SAP España SAP España
Solutions SCM Solutions SCM
eduardo.gonzalez.gonzalez@sap.com eduardo.gonzalez.gonzalez@sap.com
© 2016 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 39