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The AACSB accredited Davies College of Business provides reality-based education that enables a diverse

student body to advance intellectually, professionally, and financially. We create student-focused learning
environments and engage in predominantly applied research that contributes to educational excellence,
and business and industry practices.


ONLINE - Spring 2018
CRN# 20819

Lead Professor: Tiffany Maldonado Section Instructor: Djuana Lamb

Email: Email:
Office: B-445 Office: 310
Office Telephone: 713-221-5827 Office Telephone: 713-221-5823
Office Hours: Mon/Tues/Thurs 1:00-2:30 PM Office Hrs: Mon. 11:30 – 2:30 p.m. – NW Campus
Thurs: 9:00-10:00 a.m. – Shea St.
11:30 a.m. – 12:30 p.m. - Shea St.

You may send questions via email or setup an appointment (face to face, phone, or Zoom). We will
generally respond to e-mails within 24 hours. However, please note that emails sent over the weekend
may take longer. It is important to plan accordingly.

Course Description:
This is a survey course of the field of management. As a core course in the business major, it serves to
familiarize students with the basic management functions of planning, organizing,
leading/directing/motivating, and controlling. This course begins with the evolution of management,
thought and includes theoretical frameworks for the basic management functions and for employees’
behavior within the organization. Students will learn to conceptualize organizations as open systems
which operate in environments composed of numerous factors that can influence the functioning of the
organization. Students are familiarized with techniques, vocabulary, and theories used as a basis for
understanding and improving the management of organizations. Topics include coverage of
planning/strategic planning, decision making, communication, motivation, leadership, and power and
influence, as well as organizing and organization design.

Learning Objectives:
 to provide students with an understanding of concepts in management
 to enable students to understand how concepts and theories in organizational behavior can be
applied in workplace settings
 to develop well-reasoned solutions to managerial problems

The learning objectives of this course reflect the competencies covered in the ETS Major Field Test for the
Bachelor’s Degree in Business. You will take this test during your final year of study as part of BA 4302 to
demonstrate your level of achievement and growth on business related knowledge and skills that any
student graduating with a bachelor’s degree in Business should be able to know and apply. The ETS test
contains 120 multiple-choice questions (some are based on case studies) and covers nine sub-domains of
business related knowledge and skills, including accounting, economics, management, quantitative
business analysis, information systems, finance, marketing, legal and social environment, and
international issues. This course helps you prepare for any management-related questions that may
appear on the ETS exam. The more involved you are in this course (participate, keep up with the readings
and lectures, take notes conscientiously, ask questions), the less information you will have to cram the
day before the exam. Your preparation for the ETS exam begins on the first day of this course.

Required Textbook & Course Materials:

Textbook: Daft, R L., & Marcic, D. (2015). Understanding Management. (10th Edition). South-
Western Cengage Learning: Ohio.

Online Solution: MindTapTM (accessed and delivered through Blackboard)

Other Equipment: Computer, Webcam, Zoom Video Conferencing (free at

Purchasing details
In addition to the text, access to MindTap is *required* for this course. You can purchase it from the
UHD Bookstore or Cengage directly: $60 for the e-book and access code. If you would like to have a
physical copy, you can purchase a loose leaf version for $90 which also includes the e-book and access
code. Make sure you fulfill 2 requirements: 1) Purchase the 10th Edition and 2) Purchase access to
MindTap integrated with BlackBoard. Buying a used textbook without your new unique code to
MindTap will *not* allow you to complete the required online exercises for the course.

Please note that a student of this institution is not under any obligation to purchase a textbook from
a university-affiliated bookstore. The same textbook may also be purchased from an independent
retailer, including an online retailer.

Registration and Access

Access to MindTap will be available on the first day of class by logging into Blackboard and following
the links to MindTap. Cengage provides a brief grace period to allow students to get started on
assigned readings/exercises right away. Upon completion of the grace period, students may enter
payment information to purchase the text from Cengage. Alternatively, if a student purchases from
a bookstore, he/she can enter the access code provided. Students are responsible for completing
assignments on time and should purchase the text early and use the grace period to start right away.

Technical Difficulties
The Cengage Technical Support link is displayed on Blackboard. For issues with MindTap, please
contact Technical Support by clicking on that link.

Course Format:

The course is conducted fully online with the exception of one proctored exam at UHD’s testing center (or
another campus center). In order to complete this course successfully, you will need access to a computer
and the Internet on a daily basis.

The course is largely asynchronous, meaning the class is self-paced in regards to how and when you study
the material. However, self-paced does not mean self-taught. For each chapter, I have recorded lecture
videos which you are highly encouraged to watch to succeed in this course. You may watch these at a
time that fits your schedule, but you want to complete the videos for the specified chapters each week.
Otherwise, it will be very difficult to catch up. Please see course calendar for details.

Throughout the course, we will schedule four (4) online webinars where you will have the opportunity to
meet with your peers and professor in real time (on a specific day and time that is scheduled), ask
questions to seek help or clarify something that is not understood. The day and time for the webinars will
be posted in Blackboard along with login information. Although you are not required to attend these
webinars, attendance is highly encouraged. Each webinar will be recorded and the recordings will be
shared with the entire class so that students who are unable to participate can access and review them.
Please note that ZOOM Video Conferencing (available for free to all students at,
the platform where webinars will be held, can only hold 50 students at a time, so participation is first
come first serve.

Model of Instruction:
This course utilizes the Lead Professor Model of Instruction. That is, the course has a Lead Professor and
a Section Instructor who share responsibility and accountability for your learning. In this model, the course
content, pedagogical decisions about how that content is to be taught, and assignments/assessments are
predetermined by the Lead Professor. (The Lead Professor has completed this work in consultation with
other Davies College faculty and by using student and section instructor feedback from previous iterations
of the course). The Section Instructor will facilitate your learning following the Lead Professor’s
instructional plans, manage the day to day classroom operations, and monitor and assess your progress.
The Section Instructor will also serve as the main point of content for queries about the course. The Lead
Professor will oversee the course activities, provide content expertise (via webinars and
interactive/discussion activities), and assign final grades. Together, the Lead Professor and the Section
Instructor will work as a team to assure your success.

Dr. Maldonado’s Teaching Philosophy:

As an educator and a scholar on the forefront of discovery, I understand the value of the
information that I, and all other instructors, present to students. I believe that students will appreciate
this information if they see the applicability of it and “why it matters”, or should matter, to them,
especially as students and employees. I have found that an interactive class setting, regardless of the
class size, is possible and profound for learning. I encourage students to discuss their previous
experiences and examples related to the topic at hand and healthy debates are encouraged.

Prerequisites ARE NOT optional, pre-requisites ARE requirements or courses that must be completed
PRIOR to taking the course. The pre-requisite(s) for this course are described in the UHD catalog course
description as: Completion of the common core plus 18 additional hours and completion of, or enrollment
in, BA 3300. BA 3300 may be waived upon completion of HUM 3310 or CJ 3300.
It is the students’ responsibility to insure that they meet the pre-requisites prior to enrollment in this
course. If the student enrolls and does not meet the pre-requisites he/she may be administratively
withdrawn from the course at any time. The administrative withdrawal will result in no refund of tuition
and fees. Any variance in pre-requisite requirements or this policy must be obtained in writing from the
Department Chair prior to enrollment in this course.

Course Requirements:
Your final grade will be based on:
 Midterm Exam
 Final Exam
 MindTap Chapter Assignments
 Discussion Board Posts & Responses
 Reality-Based Simulations

There will be a midterm exam covering chapters specified per our schedule plus a comprehensive final
exam. The exams will cover ALL material related to the course including readings, chapter slides,
video lectures, and guest speakers. For all exams, you may *not* use your book or notes, you may
not work with your classmates, and you are expected to adhere to the UHD Academic Honesty policy.
Violations of the UHD Academic Honesty policy may result in failure of the class. Any violations will
become part of your permanent record at UHD.

Midterm: The midterm covering chapters 1 through 7 will be administered using Blackboard
Respondus with Monitoring. You will need a webcam and secure internet connection. The exam will
be available over 2-3 days (see schedule). Completing the Practice Exam is critical to test the
technology well before the exam date.

Final Exam: The final exam will cover chapters 8 through 15. The UHD College of Business is
committed to maintaining a rich learning environment that demonstrates our shared values of
honesty and integrity in the delivery of our courses. Consistent with that commitment, we adopt the
following policy applicable to testing in fully online courses:
 Every fully online COB course will require live proctoring through UHD Testing Services or
other location approved by UHD Testing Services for the required course final exam during
the assigned university exam period.
 The College of Business will establish a schedule for online final exams and students will be
required to register for exams, coordinate with the Testing Center, and adhere to their

MindTap Chapter Assignments

MindTap is a key component to succeed in this course. MindTap requires that, for each and every
chapter, you read the textbook and complete a problem set on your own. MindTap offers a variety
of learning activities and assessments for each chapter to help students fully understand and apply
the material while also providing detailed and immediate feedback for every question. MindTap for
all chapters will be open from the start of the semester. Plan ahead and complete any or all
assignments ahead of time. The system will automatically shut you out by the due date, and your

final grade will be recorded. Working on assignments at the last minute and encountering technical
difficulties will be the responsibility of the student. Please note that you are required to turn in the
MindTap Chapter Assignment, not the Chapter Quiz. The quizzes are available to you as practice, but
they will not be graded. The assignments due will be clearly marked in the MindTap program.

Discussion Board Posts & Responses

Using Blackboard’s Discussion Board, you will be assigned discussion assignments on different course
topics and how they are applied in personal and professional contexts. For each assignment, you will
be required to post (at least 150 words) and comment on two other students’ posts. Each post will
be evaluated for strictly adhering to the directions and demonstrating critical thinking skills. A rubric
detailing the grading process will be posted on Blackboard. Please note that engaging in discussions
and occasionally debate about different class topics is welcome and an important part of your
learning. However, disagreements should be expressed with respect. Comments that are offensive
or disrespectful to other students will not be tolerated and will receive a grade of zero.

Reality-Based Simulations
Using features in MindTap, each student will be required to individually complete 4 simulation
assignments. All of these assignments will be automatically graded by MindTap. The simulations will
be graded as Pass/Fail so it is important to treat this as a real business simulation. Please note that a
simulation that is started but not completed will not receive any credit. For the writing assignment,
to receive full credit you must score at least 30% on the assignment.

Grading Scale
The grade is calculated on a 1000 point scale.

Assessment Points Details

Midterm 200
Final Exam 300
MindTap Chapter Assgmts 280 15 chapters at 20pts each (lowest dropped)
Discussion Board 120 4 posts at 30 pts each
Simulations & Writing 100 4 simulations at 25 pts each
TOTAL 1000

[A: 900-1000] [B: 800-899] [C: 799-700] [D: 699-600] [F: 599 and below]

Partial scores will be rounded up to the nearest whole number. For example, a total score of 799.2
would be rounded to 800 and earn a B. A total score of 798.1 would be rounded to 799 and earn a C.

Note: If Extra Credit is offered, it will be done for the entire class, not on an individual basis.

Assurance of Learning:
In keeping with AACSB’s emphasis on assurance of learning, below we outline how each learning
objective is assessed in the course.

Learning Objective Activity/Assessment

Provide students with an understanding of concepts in management Lecture Videos, MindTap, Exams
Enable students to understand how concepts and theories in
Discussions, MindTap, Exams
organizational behavior can be applied in workplace settings
Develop well-reasoned solutions to managerial problems Simulations

Course Policies & Procedures:

Make-Up Exams:
If you miss the Midterm, your only make-up exam option is for your final exam grade to count as your
missed exam grade. In effect, your final exam grade will count twice, not only as your final exam grade,
but also as your missed exam grade. Your midterm will be calculated based on the percentage you earn
on the final. For example, let’s suppose you earn 225 out of 300 points on the Final Exam (75%). Your
Midterm grade will be calculated as 75% multiplied by 200 (total points possible in Midterm), resulting in
150 points for the Midterm grade. This policy applies to all circumstances (e.g., documented illness, traffic
accident, family obligation). There is no make-up for the final exam; thus, completing the final is required
to pass this course. Note that this policy only applies for missed midterms, not failed midterms.

Late Work:
Late assignments will not be accepted for any reason. Incomplete assignments will receive a grade of
zero. Most of the assignments, especially MindTap, are available from Day 1 of class, so submitting them
late for any reason (e.g., technical difficulties, personal circumstances) will not be accepted.

Participation Policy:
Roster Certification - Your failure to engage course material or make contact with faculty to adequately
explain your absence by the 10th class calendar day of the semester will result in your being
administratively dropped from this course. Being dropped from this course may affect your enrollment
status and/or your financial aid eligibility.

It is important for you to be “present” in the course, even though you are not required to be present in
the classroom. Active participation from all students is beneficial to learning. Thus, student participation
is greatly encouraged, whether in the form of questions, comments, answers, opinions, or ideas.

Since this course is completely online, students are expected to read in detail the syllabus and all
instructions, announcements, and assignments guidelines. It is important for you to stay on top of all
exam and assignment due dates. I will not extend due dates or re-open exams/assignments. It is the
student’s responsibility to keep up with all due dates as they have been posted on the syllabus, and check
Blackboard regularly for updates.

The course offers an interactive, participatory learning environment where we will discuss, post messages,
dialogue and exchange views and ideas about the course content and other issues that emerge
throughout the course. Your open-minded, honest, and respectful participation is critical to creating a
classroom in which we all feel comfortable sharing our views, our experience, and our knowledge such
that we can all learn from each other.

Absences, Class Cancellations, University Closures, and Disaster Planning:

Any information about class cancellations will be posted on Blackboard. In the event that the University
is officially closed due to natural or manmade disaster, this will be communicated through official

University channels (website, social media, and/or emergency texts). Adjustments to the syllabus may be
made by the professor, as appropriately required.

Students are not required to have advanced technology training or skills in order to be successful in the
class. They should, however, feel confident about their ability to navigate through typical online websites
and their ability to use common word processing software in order to submit written assignments. Failure
to submit coursework according to the due dates because of technology difficulties will not be an
appropriate excuse. It is the student’s responsibility to maintain appropriate equipment and connection
at all times to fully participate in the class. For exams, sometimes wireless internet connections cause
problems and you cannot complete the exam because of technical difficulties. In order to avoid this, use
a wired connection and take the exam during hours that Blackboard technical support is available.

Please do not use Blackboard Mobile for any interactive course activities such as tests, discussion board
posts, uploading or completing assignments, etc. There are issues with the
performance/reliability/compatibility etc. of BB Mobile. Also, as a practical matter, students are generally
encouraged to avoid using Internet Explorer with Blackboard.

University Policies:

Americans with Disabilities Act Statement of Reasonable Accommodations: The University of Houston-
Downtown complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities
Act of 1990, pertaining to the provision of reasonable academic adjustments/auxiliary aids for students
with a disability. In accordance with Section 504 and ADA guidelines, UHD strives to provide reasonable
academic adjustments/auxiliary aids to students who request and require them. If you believe that you
have a documented disability requiring academic adjustments/auxiliary aids, please contact the Office of
Disability Services, One Main St., Suite 409-South, Houston, TX 77002.

It is important for students to understand that no accommodation can be made by an individual instructor
for a student without specific direction from the Office of Disability Services. It is highly recommended
that students with disabilities register with Disability Services within the first week of the semester.
Students who register with Disability Services are also asked to please notify their professor(s)
immediately afterwards to ensure timely accommodation(s).

Academic Integrity (PS 03.A.19 and UHD Student Handbook): The UHD Academic Honesty Policy states,
"Students must be honest in all academic activities and must not tolerate dishonesty." Students are
responsible for doing their own work and avoiding all forms of academic dishonesty. The most common
academic honesty violations are cheating and plagiarism. Cheating includes, but is not limited to:
Submitting material that is not one's own, Using information or devices that are not allowed by the faculty
member, Obtaining and/or using unauthorized material, Fabricating information, Violating procedures
prescribed to protect the integrity of a test, or other evaluation exercise, Collaborating with others on
assignments without the faculty member's consent, Cooperating with or helping another student to cheat,
Having another person take an examination in the student's place, Altering exam answers and requesting
that the exam be re-graded, Communicating with any person during an exam, other than the faculty
member or exam proctor. Plagiarism includes, but is not limited to directly quoting the words of others
without using quotation marks or indented format to identify them, using sources of information
(published or unpublished) without identifying them, and/or paraphrasing materials or ideas of others
without identifying the sources.

End-of-Course Student Surveys (IDEA):

During the last week of the course, you will be asked to complete an end of course survey. The university
uses a third party called IDEA (located in Manhattan, Kansas) to administer these surveys. IDEA is used by
more than 380 colleges and universities nationwide. Your responses in the survey are anonymous. The
survey will ask you to rate your progress on 13 objectives. Sometimes students wonder “Why am I asked
to rate my progress on objectives that are not relevant to my course?” This is done intentionally as IDEA
focuses on what the course intends to achieve (what goals the instructor targeted) and on what you
learned. Items not relevant to this course are most likely not targeted by your instructor, so you are not
expected to do well on every item.

Your thoughtful and honest responses to the survey are extremely important. We learn best what works,
and what doesn’t, by listening to our students. The survey is your chance to “talk to us” to help us

Syllabus Subject to Change:

This syllabus is tentative and subject to change. Changes, if any, will be announced.

Course Calendar:
The Course calendar below contains the general outline of the activities and assignments that you are
responsible for each week.

Chapter 1: Innovative Management for a Changing World

Week 1
Introductions via Discussion Board Due Sun 1/21
Jan 16-21

Week 2 Chapter 2: The Environment and Corporate Culture &

Jan 22-28 Chapter 3: Managing in a Global Environment

Chapter 4: Managing Ethics and Social Responsibility

Week 3 MindTap Chapter 1-3 Due Sun 2/4
Jan 29–Feb 4 Discussion Board #1 DUE: Sun 2/4

Week 4
Chapter 5: Managerial Planning and Goal Setting
Feb 5-11

Chapter 6: Managerial Decision Making

Week 5 Discussion Board #2 DUE: Sun 2/18
Feb 12-18 PRACTICE EXAM (For Extra Credit): Sun 2/18

Chapter 7: Designing Adaptive Organizations

Week 6
MindTap Chapter 4-7 Due Sun 2/25
Feb 19-25
MIDTERM EXAM (Available Feb 25-27)

Week 7
Chapter 8: Managing Change & Innovation
Feb 26-Mar 4

Chapter 9: Managing Human Resources and Diversity

Week 8
Discussion Board #3 DUE: Sun 3/11
Mar 5-11

Week 9
Mar 12-18

Week 10
Chapter 10: Understanding Individual Behavior
Mar 19-25

Week 11 Chapter 11: Leadership

Mar 26-Apr 1 MindTap Chapter 8-11 Due Sun 4/1

Week 12 Chapter 12: Motivating Employees

Apr 2-8

Week 13
Chapter 13: Managing Communication
Apr 9-15

Week 14 Chapter 14: Managing Teams

Apr 16-22

Chapter 15: Managing Quality and Performance

Week 15
MindTap Chapter 12-15 Due Sun 4/29
Apr 23-29
Simulations Due Sun 4/29

Appointment made directly with the Testing Office (Registration for Exam Time TBA by instructor).