SAP CS Training Videos + 100 MB Materials 17 Hours

For Sample Videos,Course Content details & Folder ScreenShots Click Below Link

http://www.mediafire.com/folder/6yrfxluu6vmea

SAP CS Package Details

Name of the Item QTY

01. SAP CS Videos 17 Hours

01. Certification Ebooks 6 Ebooks

02. CS Materials-Manuals 25 PDFs/Docs

SAP CS Course Content details

1. SAP Architecture

2. SAP Project Landscape

3. ASAP Methodology

4. Overview on Customer service

5. CS Integration with Other Modules

CS – SD Integration
CS – QM Integration
CS – FI Integration
CS – CO Integration
CS – PP Integration
CS – MM Integration
CS – HR Integration
CS – PS Integration

6. Organisational elements in Customer service

7.Master data in Customer service

Installed Base Management

Functional Location
Equipment
Serial Number Management
Work Centre
Cost Centre
Activity
Activity Pricing
8.Warranty & Types

9.Master warranty

10. Status Profiles

Status profiles in Service Notifications

Status profiles in Service orders

11. DIP Profile

Creation of DIP Profile

Characteristics
Material determination

12. Service Notification

Basic configurations
Shop papers
Catalogue Profile
Partner determination procedure
Field control in Notifications
Additional functions in Notification

13. Service Order

Basic configuration
Settings for Operations
Settings for Components
Planned cost & Actual cost
Settlement Profile
Item Categories
Advance Shipment

14. Outputs in Customer service Module

15. Copy controls in SD

16. Repair Procedure

17. Transaction types and Item categories

18. Counters

19. In-House Repair Process

Basic configuration
Under warranty & Beyond warranty scenarios
Action box functionality
Service order automation
Resource billing

20. Repair-At-Site Process

Basic configuration
Under warranty & Beyond warranty scenarios
Advance shipment process
Resource billing

21. Annual Maintenance Contract Process

Basic configuration
Maintenance plan and execution
Gantt chart

22. Equipment on Loan process

Basic configuration
Integration with SD

23. Sale of service process

Material Details
01. Certification Ebooks
Customer Service Processing.pdf
PLM301 - Business Processes in Customer Service.pdf
PLM330 - Service Contracts.pdf
PLM335 - Service Processing.pdf
PM-and-CS-Workflow.pdf
SAP-Customer Cervice.pdf

02. CS Materials-Manuals
CS-Overview.ppt
CS-User-Manual.pdf
Customer-Services-Process-Overview-1.pdf
Repair-Process-in-SAP-CS-PartII-Cust-Svce-SCN.pdf
Sap-All-Document-Codes.pdf
SAP-CS-FROM-HELP-PORTAL.pdf
SAP-CS-In-house-Repair-order-process.docx
SAP-CS-Installation-on-Unix.pdf
SAP-CS-Presentation-ppt.pdf
SAP-CS-Process-Overview-en-IL.ppt
Sap-Cs-Repair-at-Site.docx
SAP-CS-Service Agreements.pdf
Sap-Cs-Study-Plm-301.xls
Sap-Cs-Tcode.docx
SAP-Warranty-Scenarios-and-Training.docx
sapcustomerserviceinmanufacturingindustry1.ppt
Service-Agreements-in-SAP-CS.odt
Service-Order-Conf.doc
SO-Conf.doc
Standard Business Processes in SAP Customer Service.pdf
Warranty-Claim-Process-Functionl-Spec.doc
Warranty-Processing-Post-Credit-BBP.doc
Warranty-Processing-Pre-Credit-ConfigGuide.doc
Warranty-Processing-Recall-BBP.doc
Warranty-Solution-Brief-Detering-Consulting.pdf