TRAINERS METHODOLOGY I Training Output #1

CAT COLLEGE October 28, 2008

COURSE DESIGN
COURSE TITLE NOMINAL DURATION QUALIFICATION LEVEL COURSE DESCRIPTION This course is designed to develop knowledge, skills, and attitudes of a Computer Service Technician in accordance with industry standards. It covers core competencies such as install, maintain, configure, and diagnose computer systems and networks. COURSE OUTCOMES
Upon completion of the course, the trainees/students must be able to:

: COMPUTER HARDWARE SERVICING : 372 Hours : NC Level II 

     

Participate in workplace communication Work in a team environment Practice career professionalism Practice occupational health and safety procedures Apply quality standards Perform computer operations Perform mensuration and calculation 

Prepare and interpret technical drawing  Use hand tools  Terminate and connect electrical wiring and electronic circuits  Install computer systems and networks  Diagnose and troubleshoot computer systems  Configure computer systems and networks  Maintain computer systems and networks

Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office

Personal hygiene and practices 3.1. 5 Organizational Key Result Areas (KRA) 3.6 Parts of speech Sentence construction Effective communication Basic mathematics Technical writing Types of forms Module Title Module Contents No. must be: Able to communicate both oral and written Physically and mentally fit. With good moral character.1.2.1 Team role.4 Relationship within a team. Practice Career Professionalism 3.2 1. Can perform basic mathematical and logical computations.1.1.  Analytical and logical thinking     COURSE STRUCTURE Unit of competency BASIC 1. Participate in Workplace Communication 1.1.1.1.1. Code of ethics 3. 2.6 Team structure/team roles 2.7 Group planning and decision making 3.1Personal development-social aspects: intra and interpersonal development 3.1 Participating in Workplace Environment 1.1.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.1. of Hours 16 4 2.3 1.1 1. 2.1 Practicing Career Professionalism 4 Prepared and Submitted by: ALLAN Q.7 Company policies on the use 4 3.1.1.5 Communication process 2. 1 Working in Team Environment 2.1. 2.6 Work values and ethical standards 3.1.1.1.4.4 1.3 Roles and Responsibilities with Team environment.1.1. 2008 TRAINEE ENTRY REQUIREMENTS Candidate/Trainee must possess the following qualifications.1.3. Organizational goals 3.5 1.1. Work in Team Environment 2. VENUS TESDA Albay Provincial Office .2 Relationship and Responsibilities 2.

12 Ergonomics 4.14.11 List of professional licenses 4.1.1.1 Identity hazards and risks 4.1.10 Professionalism in the workplace 3.1.13 EGG Regulations 4.1. VENUS TESDA Albay Provincial Office . 2008 and maintenance of equipment 3.1.4 Disaster preparedness and management 4.1.15 Contingency measures and procedures 4.1.2 Evaluate hazards and risks 4.1.14.1.9 Gender and development (GAD) sensitivity 3.1.2 Electrical and fire safety code 4.3 Control hazards and risks 4.5 Hazards and risks identification and control 4.1.7 Threshold limit value (TLV) 4.3 Waste management 4.8 OHS indicators 4. Practice Occupational Health and Safety 4.1 Clean air act 4.1.1.1.14.14.1.9 TLV table 4.1.1.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.17 Emergency-related drills and training 4 Prepared and Submitted by: ALLAN Q.14 Safety regulations 4. practices and regulations 4.16 Operational health and safety procedure.4 Maintain occupational health and safety awareness 4.10 Philippine OHS standards 4.1.1.6 Organizational safety and health protocol 4.1.1.1.8 Qualification standards 3.11 Effects of hazards in the workplace 4.1 Practicing Occupational Health and Safety 4.1.1.

of Hours 34 1.7 General security.5 Fault identification and reporting 1.10 Storage devices and basic categories of memory 2. 2008 Unit of Competency COMMON 1.1.1 Applying quality standards 1.1.1 Reading and comprehension skills required to interpret work instructions and to interpret basic user manuals 2.6 Relevant types of software 2.1.1 Reading skills required to interpret work instruction 1.9 Communication skills to identify lines of communication.8 Relevant types of software 2.4 Main parts of a computer 2.1.1.11 Basic ergonomics of keyboard and computer user 2.4 Quality checking procedures 1.1.3 Main types of computers and basic features of different operating systems 2.1.7 Carry out work in accordance with policies and procedures 2.1.1. request advice.5 Storage devices and basic categories of memory 2. privacy legislation and copyright 2. Apply Quality Standards Module Title Module Contents No. follow instructions and receive feedback 2.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.3 Procedures in obtaining and carrying out work instructions 1. 1 Performing Computer Operations 10 Prepared and Submitted by: ALLAN Q.1.1.1.1. VENUS TESDA Albay Provincial Office .2 OH and S principles and responsibilities 2.2 Workplace standards and specifications 1.1.1.1. Perform Computer Operations 2.1.6 Safety and environmental aspects of production process 1.1.12 Relevant types of software 4 2.1.

25 Security measures 2. Perform Mensuration and Calculation 3.1.1.1.1.13 Business Application 2.15 Basic ergonomics of keyboard and computer user 2.1.1.16 Relevant types of software 2.1 Types of components and object to be identified 3.23 Links 2.1.1.1.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.1.1. VENUS TESDA Albay Provincial Office .1.1.1.2 Knowing the correct specifications of the relevant sources 3.3 Identify the necessary measuring tools in selecting the job requirements 3.1.22 URLS and keywords 2.24 Bookmarking 2.8 Using the four fundaments of mathematical operations 3.1. percentages.26 Anti-virus software/programs 2.9 Introducing proper procedure in calculating fractions.1.1.1.5 Communication skills 3.1.11 Reading skills required to 5 Prepared and Submitted by: ALLAN Q.1 Performing Mensuration and Calculation 3. 2008 2. 3.1.1.1.1.21 Search engines 2.10 Reading skills required to interpret work instruction 3.7 Use accurate measurements for the tasks given.18 Storage devices and basic categories of memory 2.6 Identifying appropriate measuring instruments to be used.20 Web browsers 2.19 Web surfing 2. 3.17 Computer peripherals 2. and mixed numbers to perform in the given tasks.1.14 System software 2.4 Reading skills required to interpret work instruction 3.1.27 File Management 3. 3.

8 5.1.1.12 Communication skills 3.13 Using appropriate instruments tools to avoid damage.1.3 Selecting appropriate hand tools 5.6 Common faults of hand tools 5.1 4.1.1.1.5 4.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.1.1.1.1. 2008 interpret work instruction 3.1 Identifying appropriate hand tools 5.1.8 Preparing tools 5.1.15 Identifying the proper storage of the instruments to be kept that met the manufacturer s specifications and standard to avoid damage in mismatching.2 4. 3. Prepare and Interpreting Technical Drawing 4.1.10 Safety requirements of tools 5.1.7 Safety requirements of hand tools 5.1.5 Function of hand tools 5.3 4.17 Communication skills 4.1. VENUS TESDA Albay Provincial Office .1.9 Function of tools 5.7 4.2 Identifying tasks 5.1 Preparing and Interpreting Technical Drawing 4.16 Reading skills required to interpret work instruction 3.1.1. Use Hand Tools Drawing conventions Symbols Dimensioning conventions Markup / Notation of drawings Reading skills required to interpret work instructions Skills in interpreting electrical / electronic signs and symbols Mathematics Communication skills 5 5.1.1.1.11 Proper used of tools 5. 3.1.12 Creating report for 6 Prepared and Submitted by: ALLAN Q.1.14 Proper procedure in cleaning up the workplace before and after using 3.4 Operation of hand tools 5.4 4.1 Using Hand Tools 5.1.6 4.1.

2 Used appropriate tools and equipment as required in the Electronics given tasks Circuit 6. Terminate and Connect Electrical Wiring and Electronics Circuit 6.1 Terminating 6.4 Ensuring the accuracy and correctness of electrical/wiring and electronics connections to be used and placed in the worksite.1.1 Identified the materials and Connecting needed to perform the given Electrical specification Wiring and 6.1. 6. 6. unplanned or unusual events 5.1.1. 6.1.6 Communication skills 6.1.1. VENUS TESDA Albay Provincial Office .10 Using proper sequence of operation 6. 6 Prepared and Submitted by: ALLAN Q. principles and techniques in maintaining a tools 6.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.13 Maintenance of tools 5.1.14 Storage of tools 5.15 Standard operational procedures. 6.3 Prior planning to perform the specific guidelines and procedures 6.1.1.7 Provide necessary safety procedures in using tools and appropriate protective equipment in the worksite.1. 2008 malfunctions.1.8 Tasks given are based to standards procedures in accordance with the safety requirements.1.5 Reading skills required to interpret work instruction 6.1.9 Identifying appropriate methods in terminating connection are according to prescribed standards.11 Jobs performance must be in accordance with the standard procedures.

7 System s specifications 1.9 Troubleshooting and isolating 60 Prepared and Submitted by: ALLAN Q.1 Install Computer Systems and Systems and Networks Networks 1.14 Using of appropriate tools in testing of the different circuits connected to ensure the validity and conformity of the connection 6.4 Familiarization with the various computer systems components and peripherals 1. of Hours 320 1.12 Reading skills required to interpret work instruction 6.1.1.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.1.2 Basic terms.17 Communication skills 6.1.3 Structure of operating systems 1. concepts.16 Reading skills required to interpret work instruction 6.6 Basic computer configuration set up 1.1.1.5 System configuration/ settings of computer systems and devices 1.8 Identifying common symptoms and problems associated with each devices 1.1. functions and characteristics of PC hardware components 1.1.1 Safety procedures 1.1.18 Responding as compliance with the standard established procedures Unit of Competency CORE Module Title Module Contents No.15 Identify the accurate tools to checked the specified wiring circuits 6. 2008 6.1.1.1.1.1. Install Computer 1. VENUS TESDA Albay Provincial Office .1.1.13 Communication skills 6.

1.1. VENUS TESDA Albay Provincial Office .1.1. network devices and other I/O devices 2.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.3 Hand tools and its uses.11 Proper repairing/replacing procedures of different components 2.1.20 Communications 100 Prepared and Submitted by: ALLAN Q.1.6 Parts and functions of computer system 2.16 Guidelines for testing computer system 2.1.1.7 Software ( operating system.1.4 Procedures in diagnosing computer systems 2.2 Software as tools for diagnosing computer systems. 2.8 Electrical theory 2. 1 Diagnosing and Troubleshooting Computer Systems PC hardware problems 1. Diagnose and Troubleshoot Computer Systems 2.1.1.14 Determining defective components 2.17 Advance networking 2.1.1.9 Computer monitors 2.1.19 Digital electronics 2.1.10 Techniques for diagnosing computer system 2. 2008 2.12 Wiring techniques 2.1.1.1.1.10 Diagnosing and troubleshooting hardware conflicts 1. 2.5 Safety precautions 2.13 Power supplies 2.15 Basic networking 2.18 Computer systems operation 2.11 Knowledge in installing peripherals. application software) 2. 2.1.1 Different types of computer systems error.1.1.

9 Procedures in configure systems and networks 3. 4.8 Safety measures are observed.3 Occupational health and safety 3.1.5 Identify or obtain PC specifications and schematic diagrams.1.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.2 Safety measures are observed at all times.1.1. 4.1 Configuring Computer Systems and Networks 4.1. VENUS TESDA Albay Provincial Office . Maintain computer systems and networks 4. 4. 4.1.1. 4.1.10 Occupational health and safety 3.1.1. 4.1 Maintaining computer systems and networks 3. 2008 3.6 Occupational health and safety 3.4 Configuring system and networks 3.3 Identify and diagnose faulty system.7 Procedures in maintaining computer systems are followed 4.1.5 Procedures in using the tools and equipments 3.4 Prepare tools and test equipments.2 Planning and preparing of standard operating procedures 3.1.1.1.1.6 Identify or obtain Network functions and specifications. 3.7 Testing normal function of systems and networks 3.1.1.9 Diagnose and identify faulty 100 60 Prepared and Submitted by: ALLAN Q.1 Inspecting work instructions according to job requirements.11 Inspection of systems and networks with manuals 3. 4.12 Making documents and reports 4. Configure Computer Systems and Networks 3.1.1 Plan/conduct maintenance procedures according to job requirements.1.1.1.8 Procedures in checking the faults or problems 3.

1.1.17 Repair or replace faulty systems and cables.1. 4.1. 4. Prepared and Submitted by: ALLAN Q. 4.1.1. 4.24 Document the task undertaken. 4.20 Run or conduct computer to computer communications. 4.1.1.22 Burn-in serviced or replaced components.1.12 Burn-in or test repaired or replaced computer system 4.10 Run diagnostics software. 4.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.18 Burn-in or test repaired or replaced network system.19 Check the maintained/serviced computer systems to ensure safe operation.1.1.21 Connect to the internet if necessary.1.13 Procedures in maintaining network systems are followed 4. 4.23 Return computer to networking area.15 Diagnose and identify faulty systems and cables.1.16 Run diagnostics software. 4.1. 4. 4.11 Repair or replace faulty system 4.14 Safety measures are observed. 4. VENUS TESDA Albay Provincial Office .1. 2008 systems.

6. 3. 4. VENUS TESDA Albay Provincial Office . 2008 COMPETENCY ANALYSIS This table present the number of modules developed in a particular unit of competency. Apply Quality Standards Perform computer operations Perform mensuration and calculation Prepare and interpreting technical drawing Using hand tools Terminate and Connect Electrical Wiring and Electronics Circuit 1 1 1 1 1 1 1 1 1 1 1 1 6 CORE 1. 5. Unit of Competency BASIC 1. 3. 2. 3. 4. Install computer systems and networks Diagnose and troubleshoot computer systems Configure computer systems and networks Maintain computer systems and networks 1 1 1 1 1 1 1 1 4 TOTAL 14 Prepared and Submitted by: ALLAN Q. Participate in workplace communication Work in team environment Practice career professionalism Practice occupational health and safety procedures Number of Modules Total 1 1 1 1 1 1 1 1 4 COMMON 1. 4. 2. 2.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28.

VENUS TESDA Albay Provincial Office . 5 cables UTP Cat. Group discussion RESOURCES: Tools Operating System Application program Components / Dividers Oscilloscope Rulers T-square Calculator Multi-tester Soldering gun Pliers Cutters Screw drivers Goggles Gloves Equipment Hubs/switches CDROMs Modem/router Printers Hubs Server Peripherals Desktop Computers Materials UTP Cat.TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28. Self-paced instruction 3.3 cables RJ 45 modular plug Learning Manuals Work Instruction Hand-outs Board marker White board Schematic diagrams Charts Block diagrams Layout plans Location Plans Instrumentation diagrams Prepared and Submitted by: ALLAN Q. 2. Lecture-Demonstration 2. 4. Hands on Direct observation Practical Demonstration Oral and Written Exam COURSE DELIVERY: 1. 2008 ASSESSMENT METHOD: 1. 3.

TRAINERS METHODOLOGY I Training Output #1 CAT COLLEGE October 28. 2008 Protractor Steel rule LAN tester Utility Software Anti-static wrist wrap Masks Crimping tools Flashlights Sharp pointed tweezers Mirror (inspection) Soldering gun Loop diagrams System Control diagrams Drawing boards QUALIFICATIONS OF TRAINER: y y y y Must be a holder of Computer Hardware Servicing NCII or equivalent available qualification Must have completed Training Methodology II (TM II) Must be physically and mentally fit Must have at least 2 years relevant job/industry experience Prepared and Submitted by: ALLAN Q. VENUS TESDA Albay Provincial Office .

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