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Antamedia HotSpot

A ntam edia HotS pot is W indow s PC gatew ay softw are w hich helps
you in controlling and billing your custom ers for the Internet usage.
It is suitable for all the purposes w here a custom er should be
prom pted to type the usernam e and the passw ord to get the
Internet access. S oftw are includes billing, statistics and reporting
w ith m any other useful features. It is hardw are independent and
you can use any type of access points, routers, sw itches and other
equipm ent to control your W iFi, W iM ax, LA N, C able, DS L, S atellite
and other type of netw ork connections.
Antamedia HotSpot Manual
Contents

Table of Contents
Part 1 Introduction 1
1 What is...................................................................................................................................
Antamedia HotSpot ? 1
...................................................................................................................................
2 Requirements 1
...................................................................................................................................
3 How Can It Help You ? 2
...................................................................................................................................
4 The User Interface 3

Part 2 Network Configuration 4


...................................................................................................................................
1 Network Setup 4
...................................................................................................................................
2 NAT Setup 6
3 Sample...................................................................................................................................
Network Topologies 7
...................................................................................................................................
4 SSL Certificate 9

Part 3 Database Server 10


...................................................................................................................................
1 Database Server 10
...................................................................................................................................
2 Connecting HotSpot With Database Server 11
...................................................................................................................................
3 Connecting Multiple HotSpots 12

Part 4 Customer Accounts 14


...................................................................................................................................
1 What is User, Ticket and Refill ? 14
...................................................................................................................................
2 Generate Accounts 15
3 Modify...................................................................................................................................
Generate Options 17
...................................................................................................................................
4 Manage Existing Account 18
...................................................................................................................................
5 Account Expiration and Other Limitations 20
...................................................................................................................................
6 Customer Details 21
...................................................................................................................................
7 Collecting Customer Details 21
...................................................................................................................................
8 Customer Photo 22
...................................................................................................................................
9 Account Maintenance 22
...................................................................................................................................
10 Updating all Accounts 23

Part 5 Login and Logout 24


1 Login ................................................................................................................................... 24
...................................................................................................................................
2 Autologin 26
...................................................................................................................................
3 Logout 28

Part 6 Price Plans 29


...................................................................................................................................
1 Defining a Price Plan 29
...................................................................................................................................
2 Optional Price Plan Limitations 31

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Contents

3 Taxes ................................................................................................................................... 32
...................................................................................................................................
4 Discounts 33

Part 7 Receipt Printing 34


...................................................................................................................................
1 Printing Options 34
...................................................................................................................................
2 Receipt Details 34

Part 8 Statistics 35
...................................................................................................................................
1 Bill Report 35
...................................................................................................................................
2 HotSpot Log 36
...................................................................................................................................
3 Connection Log 37
...................................................................................................................................
4 Statistics 38
5 Usage...................................................................................................................................
Report 40

Part 9 HotSpot Operator 42


1 What ...................................................................................................................................
is HotSpot Operator ? 42
...................................................................................................................................
2 User Interface 43
3 How It...................................................................................................................................
Works ? Sample HotSpot Operator Topology 44

Part 10 Employee Accounts 45


...................................................................................................................................
1 Creating Employee Accounts 45
...................................................................................................................................
2 Main Administrator Password 46

Part 11 Credit Card Processing 47


1 Credit...................................................................................................................................
Card Support 47
2 PayPal................................................................................................................................... 47
...................................................................................................................................
3 Obtaining PayPal Certificate File 49
...................................................................................................................................
4 Authorize.Net 50
...................................................................................................................................
5 Moneris 50
...................................................................................................................................
6 Optimal 50

Part 12 URL Tracking and Filtering 51


...................................................................................................................................
1 URL Tracking 51
...................................................................................................................................
2 URL Log 52
...................................................................................................................................
3 URL Filtering 53
...................................................................................................................................
4 URL Keywords 54

Part 13 Whitelists 55
1 What ...................................................................................................................................
is Whitelist ? 55
...................................................................................................................................
2 MAC Whitelist 55

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Contents

...................................................................................................................................
3 IP Whitelist 56
...................................................................................................................................
4 Host Whitelist 57

Part 14 HotSpot Themes 58


...................................................................................................................................
1 Themes 58
...................................................................................................................................
2 Modifying pages 62
...................................................................................................................................
3 Welcome and Warning Message 63
...................................................................................................................................
4 Redirecting After Login 64

Part 15 E-mail Notifications 65


...................................................................................................................................
1 Email Setup 65
...................................................................................................................................
2 Edit Email Templates 66
...................................................................................................................................
3 Expiration Reminder 67
...................................................................................................................................
4 Payment Notification 67
...................................................................................................................................
5 Maintenance and Newsletter Emails 68

Part 16 Website Filtering 69


1 IP and...................................................................................................................................
PORT Filtering 69
...................................................................................................................................
2 Website Blocking 70

Part 17 Usage Schedule 71

Part 18 SMTP Roaming 72

Part 19 Integration 73

Part 20 HotSpot Language Editor 75

Part 21 Additional HotSpot Options 76

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Antamedia HotSpot Manual
Introduction

1 Introduction

1.1 What is Antamedia HotSpot ?


Antamedia HotSpot is Windows PC gateway software which helps you in controlling and billing your
customers for the Internet usage. Antamedia HotSpot does not require any Client software installations.
It uses captive portal technology to show login page in customer browser. Upon connecting to your
network (using wireless cards or UTP cable), customer will be prompted to enter valid username and
password to get Internet access. After successful login, your customer will see the remaining time and
bandwidth quota, expiration date and other relevant info. HotSpot keeps track of customer account and
shows warning message when the account is due to expire, helping a customer to refill the account and
continue using your service without interruption.

Software includes billing, statistics and reporting with many useful features. It is hardware independent
and you can use any type of access points, routers, switches and other equipment to control your WiFi,
WiMax, LAN, Cable, DSL, Satellite and other type of network connections.

1.2 Requirements
Antamedia HotSpot software should be installed on a standard PC computer, running Windows OS.
Computer needs to have two network cards which are connected to the Internet on one side and to
your network on the other side.

HotSpot analyzes all network traffic between customers on your network and Internet. If customer is
logged in, traffic is passed through the second network card to the Internet.

Antamedia HotSpot have to be configured as a gateway for all computers in your network. On the first
run, HotSpot will help you to configure your network through Setup Wizard.

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Introduction

1.3 How Can It Help You ?


Become Internet Service Provider
Antamedia HotSpot has advanced architecture which allows both simple and very large networks. You
can start offering WiFi services and grow slowly by adding new access points, connect different city
areas, one step a time. However, HotSpot can be used to control wide area networks, cities, making you
a Internet Service Provider. You can easily integrate several separate HotSpot networks in one large
network, where all accounts are served from central database (included free of charge). Your customers
will be able to connect to any HotSpot with their account.

Create Paid or Free WiFi HotSpot


Antamedia WiFi HotSpot software helps you to create free or paid WiFi HotSpot. Advantage of our
solution is very high customization of user accounts which allows creating limited or unlimited accounts.
Among classic features like time and bandwidth quota limits, you can configure daily time limit, number
of daily logins, number of simultaneous logins with aggregation, usage schedule (happy hour, nighttime,
daytime, weekends …), which is very practical when offering free WiFi Internet. In addition, it’s very easy
to offer paid Internet access with higher speeds, quota or unlimited daily or monthly access.

Offer WiFi Services in Your Hotel, Coffee Shop, Restaurant


Offering high-speed wireless Internet services in one hotel will only help you increase occupancy and
improve tenant and guest satisfaction. Furthermore, it will also represent additional source of revenue
for your business. With the use of Antamedia WiFi HotSpot software in your WiFi Hotel, you will be able
to:
- control and monitor access to the Internet for all computers, both wired and wireless in your guest
rooms
- provide reliable wireless Internet access in your restaurant, lobby and conference rooms, which makes
it ideal for seminars and meetings
- maintain secure access to the Internet resources outside the hotel, like on golf courses or by the hotel
pools.

Serve Walk-in Laptop Customers in Your Cyber Cafe


If you run an Internet Café or Gaming Center, a great profit booster can be a wireless network. Many
people use their own laptop for everyday job or on vacation to stay in touch with their family and friends.
Even in non-working hours of your primary business, your customers will be able to use your services
and generate profit. Best of all, it's automated, there are no maintenance fee for computers, licenses for
software and OS. Your cafe, showing your WiFi logo, will be more professional and will differentiate you
in high cybercafe competition.

Can be used in Various Locations


Flexible architecture makes it suitable for different locations like Airports, Cruise Ships, Train Stations,
Motels... Customers can sign-in online and pay using credit card or tickets can be printed in advance and
sold by front desk staff, receptionist, bartender, cybercafe operator, or by a vending machine. In case of
credit card payment, the amount is collected from customer by your Credit Card processing company and
stored to your merchant account. A payment gateway company transfers collected money to your bank
account usually at the end of the month. Antamedia does not collect any fees. Full revenue goes to you.

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Introduction

1.4 The User Interface


Main screen shows the most important details of connected computers: IP and MAC address, account
username, time, quota, download and upload rate and inactivity timeout. Bottom status line shows
number of connected computers and current total download and upload rate represented in KB/sec, and
these values are continuously updated. On top status bar software displays important messages, like
users login and logout, incorrect login attempts, online payments etc, so you can always see what's
happening on your HotSpot.

From the main screen represented on picture below, you can choose one of the options:

COMPUTERS Displays computers (logged in customers) and their current status


ACCOUNTS Generate accounts
STATISTICS Contains b ills, log, statistics and reports, visited URLs and connection log
showing who is trying to login in your network
OPERATOR Very simple user interface for creating accounts, suitable for front desks
SETUP Administrator configuration options
LOGOUT Lock HotSpot software to prevent unauthorized activity. HotSpot continues
traffic control after employee or administrator logout

If you prefer smaller computer icons, you can switch to compact view and display more computers on the
screen. Option is located in HotSpot - Setup - Options page.

Inactivity field is showing remaining time until automatic logout. Inactivity is optional for every account
and default number of seconds can be specified in HotSpot - Network page. Customers will appreciate
this option, as it will save their time and bandwidth in case they forgot to logout.

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Antamedia HotSpot Manual
Network Configuration

2 Network Configuration

2.1 Network Setup


Network Setup page shows the following options:

Network Interface Network interface which connects HotSpot to your network


Autostart HotSpot Automatically starts HotSpot control when program starts
IP address IP address of the selected network interface
Maximum users Maximum number of users connected at the same time
Inactivity logout Automatically disconnects a user after specified time of inactivity
Start Press Start button to activate HotSpot control
Stop Press Stop button to deactivate HotSpot control
Save Save network settings

The first step in setting up the HotSpot is sharing Internet connection. This step is required in order to
allow all customers in your network to access the Internet.

There are several ways to share the Internet connection. It can be done by:
- Using Antamedia HotSpot NAT (Network Address Translation), a feature available in Premium
Edition and within trial interval. Setup Wizard will help you to configure NAT and give you sample how to
configure connections of computers in your network
- Using Microsoft Internet Connection Sharing available in Windows operating system
- Using Routing and Remote Access available in Windows Server editions

After you configure Internet sharing, please select Network Interface which connects your network to

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Network Configuration

the HotSpot. On the selected network interface HotSpot will activate the integrated Web Server which is
used to display all pages to customers, like login, logout, info and welcome pages. By changing the
network interface, IP address will be automatically filled in. Please enable Autostart and press on the
Save button to store your settings.

The last step is clicking on Start button for activating HotSpot engine. From that moment your
customers should see login page in their browsers in attempt to connect to the Internet.

If login page doesn't appear, please check if


- Internet connection is shared
- computers in your network have correct connection settings (IP address, subnet mask, gateway, DNS).
Please make sure that the gateway IP of client computers is the same IP as IP address in Network
Setup page.
- Windows Firewall and other firewalls are configured to allow HotSpot communication
- other web servers are using port 80
- Skype is using port 80. Please disable this feature in Skype - Options - Connection - 'Use port 80 and
443 as alternatives for inoming connections' and restart Skype and Antamedia HotSpot.

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Network Configuration

2.2 NAT Setup


Network Address Translation (NAT) is the process of modifying packet network address in order to
use one public IP address with multiple, usually local, IP addresses. To say it simply, NAT is performing a
Internet connection sharing.

For example, you are using ADSL to connect to your ISP, and your computer gets one public IP address
(like 202.102.43.11). Since all customer computers in your HotSpot network should have it's own IP
address, you can use NAT to do translation between local IP address (like 192.168.0.2 - 192.168.0.254)
and public IP which ISP assigned to your ADSL. Of course, NAT can be used with any type of devices and
is not limited to ADSL.

To configure NAT, you need to know how you are connected to the Internet. If you are using a modem
(like ADSL, Cable etc), please select Dial-up modem.
If you are connecting through switch, router or other devices, please specify LAN.

As a NAT Network Interface, please select network interface which connects HotSpot to the Internet.

The last option to configure is DNS redirector. Please type here one of the DNS addresses specified by
your Internet service provider, or any other working DNS server. This option helps in cases when
customer has incorrectly configured DNS address. HotSpot will redirect client to the correct address and
DNS query will be resolved.

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Network Configuration

2.3 Sample Network Topologies

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Network Configuration

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Network Configuration

2.4 SSL Certificate


SSL Certificate is used to encrypt communication between HotSpot Web Server and customer Internet
browser. Secure connection can be used:
- to switch to secure login. Instead of standard http:// based login page, customer can go to
https://yourIPorDomain/login and authenticate through secure connection
- when customer is about to pay with credit card, to keep the data safe
- to change account password

To configure SSL certificate, you need to specify correct location of Certification File, Private Key File
and CAcert Root Certificate file.

HotSpot comes with default SSL certificate produced for IP 192.168.0.1. Although this is included free of
charge, it creates a warning messages in browser and might drive away customers. If you want to
create your own certificate file, please follow instructions from
www.antamedia.com/manuals/hotspot/ssl-setup.htm

However, if you want a fully working SSL certificate which doesn't create any browser warnings, we
recommend ordering your own certificate from SSL Certification Service www.hotspotssl.net
You will get correct files so you can skip a bit complicated process. Such certificate allows you to show
your domain in customer browser instead of HotSpot IP address. For example, instead of
http://192.168.0.1/info customer will see http://www.myhotspotname.com/info

Please note that Antamedia doesn't collect any fees from this service, and we recommend it as a money
worth alternative to the manual certification process.

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Antamedia HotSpot Manual
Database Server

3 Database Server

3.1 Database Server


Antamedia Database Server stores the data from Antamedia software (customers accounts, pricing
plans, bills, statistics, reports, action log etc.). Database Server will be installed from HotSpot Installer
which is available for download from Antamedia download page www.antamedia.com/download.

Database server can be installed on the same computer as Antamedia HotSpot or some other computer.
For small HotSpot installations (100 simultaneous users) Database Server can be located on the same
computer, assuming that such computer is fast enough to handle all tasks. Please use Task Manager to
monitor system resources and CPU usage. When idle, HotSpot and Database Server doesn't show any
significant CPU usage. However, with large number of concurrent users, HotSpot and Database Server
might reach 40-50% of CPU usage, and this is a sign to move Database Server to other computer.

Upon installing Database Server, Installer will start ADBConfigurator (Antamedia Database Configurator)
which will perform maintenance, update and add new database tables, stored procedures, triggers etc.

If you intend to run multiple HotSpots and share the accounts between these locations, you will have to
install Database Server on a computer with Public IP address (accessible from Internet). This way, all
HotSpots will be able to connect to one Database Server.

Recommendation: To keep your database safe, please use UPS (Uninterruptible power supply) on a
computer where Database Server is installed. In case of power issues, database will remain intact.
Power problems might lead to corrupted database and cause downtime. You can learn more about UPS
in Wikipedia: http://en.wikipedia.org/wiki/Uninterruptible_power_supply

Repairing database: If you already have database problem, please close HotSpot and run
ADBConfigurator, which is located in the same folder as Database Server. Select Accounts tables and
click on Repair button. In most cases database can be fixed successfully.

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Database Server

3.2 Connecting HotSpot With Database Server


On the first run of Antamedia HotSpot, Setup Wizard will configure Database Server IP address, and
you will not need to modify anything on this page. If you have installed Database Server on other
computer, please configure correct IP address.

Database settings page contains following options:

DBServer IP Address IP address of the computer where Database Server has been installed. This
IP is usually the same as HotSpot IP address

DBServer Port Port used by Database Server. Default port is 12010*.

DBServer Username Database Server username. Default username is Administrator*.

DBServer Password Database Server Password. Default password is EDBDefault*

DBServer Compression If HotSpot is connected to the Database Server through the Internet it is
recommended to use higher compression to get faster response from the
database. When running on the same computer, default compression
setting (6) is recommended.

Save & Reconnect Save settings and reconnect HotSpot to the Database Server

With search and sorting With this option enabled you have ability to sort accounts (per name, IP,
functionality on grid time etc. ). If you are using computer with slower CPU and Ram memory,
headers it's recommended not to use this option.

Without search and Account sorting is disabled and HotSpot will display accounts much faster
sorting functionality on and get overall better performance. It's recommended to select this option.
grid headers

Always display only 1000 If you have a large database and experience slow display of accounts when
first accounts clicking on ACCOUNTS button, please consider using this option. It will
significantly speed up database display on screen as only first 1000
accounts from result set will be displayed.

*Please note that the default port, username and password can be changed in the Database Server
configuration menu

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Database Server

3.3 Connecting Multiple HotSpots


Large networks, consisting of several HotSpots spread in different city locations, can use the same
Database Server in order to share data. The same accounts, price plans, usage schedule and other data
can be used in any of these connected locations.

In order to connect multiple HotSpots you have to:


1. Install Database Server on a computer with Public IP address (accessible from Internet). This way, all
HotSpots will be able to connect to one Database Server.
2. On every HotSpot, please configure Database IP address in HotSpot - Setup - Database - Settings
page. IP which you should enter is the public IP address
3. Make sure that firewalls are not blocking communication between HotSpots and Database Server

Benefits
- Customers can use account in any of the connected HotSpots.
- Accounts can be created in any of the connected HotSpots. It can be created even from administrator
home or different country.
- You can use multiple Internet connections for your network. For example, every HotSpot can use it's
own ADSL connection for group of users connected to that HotSpot. This can help you to decrease total
traffic through the network backbones.

How to be sure that everything is working ?


Create accounts on one HotSpot, then click on ACCOUNTS button on the second HotSpot. If you see
newly created accounts, you've configured it correctly.

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Database Server

Please note, Antamedia Database Server can be installed on any of the HotSpot locations. For example,
you can install Database Server on HotSpot location 1 and configure other two HotSpot locations to
connect to the IP address of the first location.

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Antamedia HotSpot Manual
Customer Accounts

4 Customer Accounts

4.1 What is User, Ticket and Refill ?


Before we start with the instructions how to create User, Ticket or Refill let us explain differences first.

User accounts are represented with Username and Password required for login to HotSpot.

Tickets are represented with a code, which is a sequence of letters and numbers. Tickets are PrePaid
based

Refills are not login accounts. Refills are used to add more time or bandwidth quota to an already
existing PrePaid user account or Ticket.

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Customer Accounts

4.2 Generate Accounts


Generate Accounts option is located in Accounts tab available from the main HotSpot screen. The
same option is used to generate: Users, Tickets and Refills. HotSpot takes care to generate unique
accounts, with settings defined by Price Plan. Each price plan has price, time, bandwidth quota,
expiration date and other options. However, administrator or employee (with appropriate access rights)
is able to modify any of the settings before generating accounts.

Generate Accounts page has following options:

Generate _ Please enter how many accounts you want to generate


Type Select if you want to generate user accounts, tickets or refills
Price Plan Choose a Price Plan to define parameters of new accounts
Print Enable Print if you like these accounts to be printed on paper

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Customer Accounts

Depending of Type selection, different options will appear in the right side of the screen:

Prefix A word which comes as a first part of the generated account username
(like NEW)
Start Number Defines starting number to be added to prefix (like 21). With this
examples, accounts that will be created are NEW21, NEW22, NEW23 etc.
Password Length Defines how many characters (letters and numbers) will a password have
Length Defines how many characters (letters and numbers) will ticket or refill
have

When generating user accounts When generating tickets or refills

Sell now Accounts are saved in the database, sold and added to bills and statistics,
and ready for use.
Sell later Accounts are saved in the database, and will be sold on the first usage or
when operator click on Sell button in Accounts page

Generate Use generate button to create new user account, ticket or refill
Save Save generated accounts in the database
Cancel Close Generate Accounts tab

What are the steps to generate accounts ?


1. Type 10 to generate 10 accounts
2. Select User Prepaid
3. Choose desired price plan
4. Optionally select discount
5. Enable Print if you want to print account on paper
6. Click on Generate button
7. Click on Save button

If you want to print accounts directly, without print preview, you can select No Preview option in
HotSpot - Setup - Options - Print Options.

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Customer Accounts

4.3 Modify Generate Options


Generate options are automatically filled in when you choose a price plan. However, if you like to modify
some option (like increase download for next 10 accounts you make) you can do it over Options and
Additional Options pages.

Quota Total bandwidth traffic available to a user for downloading or uploading.


It's usually displayed MB, GB or TB depending on value. Quota is not a
sum of download and upload traffic. If you define 100 GB as quota, user
can download and upload maximum of 100 GB, whichever comes first.

Unlimited Quota Enable this option if you do not wish to limit users by bandwidth quota

Time Time available for Internet usage. It's measured in seconds

Unlimited Time Enable this option if you do not wish to limit users by time. It's useful if
you charge users by bandwidth or users pay monthly fees

Download Download rate limitation. Download rate can be displayed in: KBytes,
Kbits, MBytes or Mbits. Like 1 Mbit/s

Upload Upload rate limitation.

Accounts are Active Disabled option means that generated accounts can not be used for login
until they are activated

Inactivity timeout Automatically disconnects the users from the Internet after specified time
of inactivity

Accounts expires on Set the date when account expires. After expiration date account can not
be used anymore for login and user will see a message that account has
expired

Accounts expires in _ Number of days in which will account expire from the first login. For
days from first usage example, if you set to 10 days, and user will not be able to login on 11th
day from first login

Accounts expires in _ Number of days in which will account expire from the last login. For
days from last usage example, if you set to 10 days, and user does not login in the next 11
days, account will expire

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Customer Accounts

Limitations available on the Additional Options page:

Bandwidth quota daily limit Total bandwidth traffic available to user on daily basis. When all daily
quota is used, user can login on the next day

Limit daily time usage Total time available for Internet usage on daily basis. When all daily time
is used, user can login on the next day

Limit number of daily logins Limit how many times user can login on daily basis

Multilogin with maximum _ Multilogin option allows more than one user (computer) to login with the
simultanious logins same account. Users sharing one account also shares total download and
upload rate. For example, 100 KB/s can be used by one user, or it can be
used for 10 users to have approximately 10 KB/s each.

Accounts are valid for Chooses which Antamedia softwares can use generated accounts

4.4 Manage Existing Account


Password Account password is hidden by default. Enable Show Password to see
account password. To change client password replace old password with
new one and press Save Changes button

Quota Total bandwidth traffic available to user for downloading or uploading. It's
usually displayed MB, GB or TB depending on value. Quota is not a sum of
download and upload traffic. If you define 100 GB as quota, user can
download and upload maximum of 100 GB, whichever comes first. To
modify quota, please adjust this value and press Save Changes button

Unlimited Quota Enable this option if you do not wish to limit selected user by bandwidth
quota
Time left Shows remaining time for Internet usage. To modify time left, please
adjust this value and press Save Changes button

Unlimited Time Enable this option if you do not wish to limit selected user by time
Download Download rate can be adjusted for each user separately

Upload Upload rate can be adjusted for each user separately

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Customer Accounts

Account is active This option defines wether user can login in HotSpot. With this option you
can temporary disable selected customer. For example, excessive
download, bill payment is late etc.

Inactivity timeout Automatically disconnect selected user from the Internet after specified
time of inactivity

Delete account Delete account from database

Stop account Immediately stops and logouts user

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Customer Accounts

4.5 Account Expiration and Other Limitations

Expiry and Limits page contains the following options:

Account expires on Specify the date when an account expires. After the expiration date the
account can not be used anymore for login and a user will see a message
that the account has expired

Accounts expires in _ Number of days in which will an account expire from the first login. For
days from first usage example, if you set to 10 days, and a user will not be able to login on 11th
day from first login

Accounts expires in _ Number of days in which will an account expire from the last login. For
days from last usage example, if you set to 10 days, and a user does not login in the next 11
days, the account will expire

Bandwidth quota daily limit Total bandwidth traffic available to a user on daily basis. When all daily
quota is used, a user can login on the next day

Limit daily time usage Total time available for the Internet usage on daily basis. When all daily
time is used, a user can login on the next day

Limit number of daily logins Limit how many times a user can login on daily basis

Accounts are valid for Choose which Antamedia software can use the generated accounts

Enable Usage schedule - Specify time period when an account can login. Day and time rules are
days and time for account defined in HotSpot - Setup - Usage Schedule page. This option can be
login used for example to allow login for account from 8AM to 8PM, or only on
weekends, or to force the users to logout at midnight.

Fixed MAC Limit an account so it can login only from one computer. If MAC address
does not exist yet, it will be stored in the first login. From that moment, a
customer has to use the same computer

Multilogin with maximum _ Multilogin option allows more than one user (computer) to login with the
simultanious logins same account. The users sharing one account also share the total
download and upload rate. For example, 100 KB/s can be used by one
user, or it can be used for 10 users to have approximately 10 KB/s each.

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Antamedia HotSpot Manual
Customer Accounts

4.6 Customer Details


Customer Details page contains customer personal information and creates valuable addition to the
rest of the account options.

Details available on Customer Details page are displayed in screenshot:

Details include:
- First and last name,
- address, city, postal code, state, country,
- customer ID,
- phone and mobile number with an option to send SMS Reminders (requires additional Antamedia
software)
- Email addresses with an option to send Email Reminders
- gender and birthday
- credit Card information

4.7 Collecting Customer Details


Antamedia HotSpot has an ability to force a user to enter personal data after login. You can do it in
order to verify customer identity, in marketing purposes, or just to send expiration reminder message so
that a customer can upgrade in time.

Collected personal details are:


- first and the last name,
- address, city, postal code, state, country,
- phone number
- Email address

To activate this feature, please Enable collecting customer data option that is located in the HotSpot
- Setup - Pages - Collect page.

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Customer Accounts

4.8 Customer Photo


Antamedia HotSpot goes beyond te usual personal data collection and provides an option to save
customer photo, document image and document details. This is especially useful in the countries with
anti-terrorism laws, where all users have to provide identification document.

With options provided by HotSpot, you can save customer ID Card, Passport, Driver licence etc.
Picture can be loaded from hard drive, or it can be acquired from any twain compatible device, like
scanner, web camera etc. The same applies to Customer Photo. We recommend keeping pictures in
appropriate sizes since large scanned documents can quickly increase database size.

4.9 Account Maintenance


Everyday HotSpot activity increases database size. Although HotSpot can handle millions of records
easily, it might be a good idea to perform maintenance on a regular basis. With default HotSpot setting
all the accounts are displayed after clicking on ACCOUNTS button. With large database and many old
and expired accounts it might take time to show them on screen. Account maintenance can help you
keep the database fresh and speed up the display of accounts.

Account maintenance options available in HotSpot - Setup - Database - Maintenance page are:

Expire Before Use it to delete the accounts which expired before the specified date
Last used before Delete old accounts that have not been used lately
Time left less than Use it to delete accounts with few minutes left time. In the field specify
the time interval in minutes
Inactive Delete all deactivated accounts
Unsold Delete the account that is generated with Sell Later option enabled, but
not sold yet

After selecting the desired options, please click on Delete all accounts to delete the accounts from the
database. Please be careful with this function since deleted accounts can not be restored.

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Customer Accounts

4.10 Updating all Accounts


Update account option is used to update all the accounts in the database with specified values.
This option is located in HotSpot - Setup - Database - Maintenance page.

Download Update all the accounts with specified download rate


Upload Update all the accounts with specified upload rate
Quota Update all the accounts with specified bandwidth quota
Unlimited quota Enable Unlimited quota option for all the accounts in the database
Time Specify the same left time for all the accounts in the database
Unlimited time Enable Unlimited access time for all the accounts in the database

Please select desired options and click on Update all accounts button to perform update.

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Login and Logout

5 Login and Logout

5.1 Login
When a customer connects to your network and type any website address, login page will be displayed in
browser. Your customer can connect to the network in different ways - using wireless network card
connected to Access Point, or using UTP cable connected to switch, router etc in the case of wired
connectivity.

Login page contains Username and Password fields, Login button, Open Infobox link, Help link, and
Signup Now link if you have a license with credit card processing option. The customer needs to type
correct account information - Username and Password and press Login button. HotSpot verifies this
information in database and if the customer entered correct details, login would be granted.

Customer types
username and password
and clicks Login button.

Welcome screen shows,


then redirects to the page
which customer requested.

Infobox is useful as it keeps a customer informed about the remaining time and bandwidth quota, and
current MAC and IP address. Since many browsers blocks pop-up windows, it is recommended to
advise customers to click on Open Infobox link before clicking on Login button. Most of the browsers
do not prevent pop-up windows which are the result of user action.

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Login and Logout

Help page explains that HotSpot is commercial


and that customer should buy a ticket. This page
can be modified to show your contact numbers,
live chat link, terms of usage etc.

If you accept credit cards, a customer can click on Signup link and pay for your service. In three step
process, a customer will choose username, password, then select a price plan and pay by entering credit
card details.

The same Signup link can be used to refill existing account. Customer
should enter the existing username and type (and confirm) a password.

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Login and Logout

5.2 Autologin
Autologin feature automates the login process since a customer does not need to enter a username
and password. As soon as a customer connects to your network, HotSpot will detect it and automatically
login customer account. This way a customer skips login page and has a feeling that the computer is
always connected to the Internet. However, HotSpot will track customer usage and logout account in
case of inactivity.

How to configure Autologin ?


1. You have to Enable Autologin globally in the software (see the screenshot 1 below)
2. In Manage Account page please Enable Autologin to allow autologin for that account (screenshot
2). By default, this option is enabled while generating the accounts so this step is usually not necessary
(screenshot 3).
3. Customer has to login initially in order to store MAC address of computer in HotSpot database. From
that moment, autologin will be functional for that account. MAC address is stored in Account Expiry &
Limits page, in a field below Fixed MAC option.

This feature can be used to allow the selected VOIP phones to access network automatically. In order to
do this, you have to create the accounts for each VOIP phone and store its MAC address manually. You
will also have to add VOIP ports that should trigger the autologin.

By default, HTTP, FTP, SMTP, DNS, POP and SSL ports are stored in autologin ports list. This means that
autologin will be activated if a customer tries to access the Internet by using any browser, FTP software
or tries to send or receive Emails. If you like, you can add additional ports if you like, that can react on
the other applications.

Screenshot 1

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Login and Logout

Screenshot 2 - Enable Autologin in Manage Account page

Screenshot 3 - Enable Autologin in Generate Accounts - Options page

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Login and Logout

5.3 Logout
HotSpot users will be logged out automatically when time or bandwidth quota expires. Of course, there
are other parameters that can cause a logout, like daily time or quota expiration, an account expiry date
has been reached, usage schedule definition, or a user did not perform any activity in the specified time
(like computer shutdown, forgot to logout manually etc).

User can logout in different ways:

1. By clicking on Logout button located on Infobox pop-up menu (displayed after login)

2. By clicking on Logout button located on Info page (like http://192.168.0.1/info)

3. By typing keyword LogMeOut in browser address bar. This keyword is tracked in two ways:
- through the NetBIOS (if a customer has enabled NetBIOS in network interface used to connect to your
network). This feature is available in all the editions.
- as a URL Keyword function located in HotSpot - Setup - URL - URL Keyword tab, that functions as a
parser of incoming traffic. The second case require URL Tracking feature enabled, which is available in
Premium edition.

4. Automatically if a user has not performed any Internet activity in the specified time. Inactivity
timeout interval can be configured in HotSpot - Setup - Network - Network setup page.

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Price Plans

6 Price Plans

6.1 Defining a Price Plan


Price plan is a preset of values which are assigned when you generate or refill accounts. For example,
price plan defines price which customer should pay for specified time usage, data transferred, download
and upload rate, but may also define the expiration date, daily limits etc. When you generate user
accounts, tickets and refills, the values defined by price plan are stored in database for each account. If
you refill an account with a price plan, time and quota values are added to the current account values. If
a price plan has unlimited settings for time and quota, an account will also become unlimited for these
values. Download and upload rate, the expiration date and other values defined by price plan used for
refill, are assigned to the account no matter which values the account had had before.

Add plan Creates new price plan

Delete plan Deletes selected price plan

Modify Plan Modifies selected price plan. When you make changes to price plan,
please click on this button to save it

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Price Plans

Price plan options on HotSpot software - Setup - Prices - Price Plans page are:

Time Time available for the Internet usage. It's measured in seconds

Unlimited Time Enable this option if you do not wish to limit users by time. It's useful if
you charge users by bandwidth or users pay monthly fees

Price Cost of selected price plan. If tax is not specified, this is what customer
pays

Description Description is displayed in list from where operator chooses which price
plan to select

Price plan is enabled If selected price plan is active and can be used for account generating

Accounts expires in _ Number of days in which will an account expire from the first login. For
days from first usage example, if you set to 10 days, and a user will not be able to login on 11th
day from first login

Accounts expires in _ Number of days in which will an account expire from the last login. For
days from last usage example, if you set to 10 days, and a user does not login in the next 11
days, the account will expire

Antamedia HotSpot creates default price plans on first installation so you can have a better idea of the
possibilities. You can modify them, or create totally new price plans. The number of price plans in
database is not limited.

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Price Plans

6.2 Optional Price Plan Limitations


Daily Limits and Bandwidth Limits page contains the following options:

Limit daily time usage Total time available for the Internet usage on daily basis. When all day
time is used, a user can login on the next day

Limit number of daily logins Limit how many times user can login on daily basis

Bandwidth quota Total bandwidth traffic available to a user for downloading or uploading.
It's usually displayed MB, GB or TB depending on value. Quota is not a
sum of download and upload traffic. If you define 100 GB as quota, a user
can download and upload maximum of 100 GB, whichever comes first.

Bandwidth quota daily limit Total bandwidth traffic available to user on daily basis. When all daily
quota is used, a user can login on the next day

Download Download rate can be adjusted for each user separately

Upload Upload rate can be adjusted for each user separately

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Price Plans

6.3 Taxes
If you are required to charge tax for your services, Antamedia HotSpot offers flexible tax setup.
There are 3 different taxes to configure with tax on tax option.

Tax configuration examples:

If you have single tax to charge:


1. enable Tax1,
2. name it (like VAT)
3. configure % value
4. press Save button

If you have two different taxes to charge:


1. enable Tax1,
2. name it (like VAT)
3. configure % value
4. enable Tax2,
5. name it
6. configure % value
7. press Save button

If your country regulation requires second tax to be calculated as percent from the value of the first tax,
please enable Tax2 on Tax1.

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Price Plans

6.4 Discounts
Discount feature helps you to offer the discounts when there is a need for it. You can offer a discount to
your regular customers, for buying 10 tickets in advance, for daily promotions or similar reasons.

In the HotSpot - Setup - Prices - Discounts page please define different discount types. To define a
discount:
1. Enter discount name
2. Specify discount percent (like 10 %)
3. Enter discount description
4. Press Save button

To delete a discount from the list, please select it with left mouse click and press Delete button.

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Receipt Printing

7 Receipt Printing

7.1 Printing Options


Antamedia HotSpot offers different templates for account, refill and receipt printing. Please configure
print templates in HotSpot - Setup - Options - Print options page.

If you do not want to see a preview before printing, which is suitable once you configure print templates,
please select No Preview.

To print directly to the default printer, without showing print dialog, please disable Show Print dialog
option.

7.2 Receipt Details


Receipt title, header and footer text can be modified on HotSpot - Setup - Options - Print options page.
Depending on receipt template, this text will appear on printed receipt which you give out to the
customer.

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Statistics

8 Statistics

8.1 Bill Report


Bill report shows the list of all charged bills. Each bill has the following details:
- Date
- Subtotal
- Discount
- Tax
- Total amount

If you want to see what was charged on the selected bill, please click on + button to open the list. You
can see the following details:
- Description
- Subtotal
- Quantity
- Tax
- Total amount

For example, if you generate and sell 10 accounts, you will see in description field
Description: Sold 10 accounts (ID 1-10) with price plan 15 minutes test
Quantity: 10

To display all the bills of specified time period, please select starting and ending date in the From and To
fields and press Show button.
HotSpot automatically calculates totals for all bills and displays it in bottom bar.

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Statistics

8.2 HotSpot Log


HotSpot log shows all the actions and events initiated by HotSpot users, operator or software.

Log shows the following details:


1. Level
- Information, used for account login and logout, and many other informational messages
- Warning, wrong user login and information that might require administrator attention
- Payment, when customers pay for your service
- System Error, if any HotSpot malfunction occurs
2. Date and time
3. Description
4. Action (Login, Logout, Modify, Start, Stop, Error, Generate, Add, Del, New)
5. Account
6. IP address
8. MAC address

To display all the log items for specified time period, please select starting and ending date in the From
and To fields and press Show button. If you like to show log for specific computer, please enter its
account, IP or MAC address and press Show button.

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Statistics

8.3 Connection Log


Connection log shows all the connection attempts to your HotSpot which can give you a realtime report
who is trying to login to your network. It is a powerful tool which shows IP and MAC address and the port
which remote computer is trying to access.

This log can be used to monitor your network, to detect if any hacking attempts are in progress, to
identify a reason when a customer is having a problem to login.

In case when Autologin feature is enabled, connection log will show which connection was granted to
login automatically, based on autologin settings. In such case customer does not see HotSpot login page,
but instead get instant Internet access and HotSpot handle login process. Autologin is possible as MAC
address of customer computer is known and tied to customer account.

To activate this feature, please Enable Connection Log.

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Statistics

8.4 Statistics
Statistic report is providing valuable data about your HotSpot operation. It will show you total time
usage, bandwidth, number of logins and total sales for selected day or time period. Using this
feature you can identify which days generate lower profit and stimulate customers with appropriate
benefits.

Statistical data is collected continuously, after each customer logout, so you can always enjoy fast report
display on screen.

Statistics is available in Chart and Table mode. By default, statistics is displayed in chart mode, giving you
a graphical overview of HotSpot activity. You can see, for example, time usage displayed in minutes, over
the selected period displayed as days of the year.

Depending on the date range selected, you will see an activity in 24 hours for current day, or for a time
period defined with the starting and the ending date in the From and To fields.

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Statistics

Table mode shows statistics in a condensed view on a daily basis. For each year, month, and day,
you will see usage time, number of logins, download, upload and total sales.

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Statistics

8.5 Usage Report


Usage report is a session based report which precisely shows who, when and how much has used
your HotSpot services.

This report shows the following details:


- Account
- IP address
- MAC address
- Start time, when a session started (customer logged in, or autologin occurred)
- End time, when session stopped (customer logged out, or an account expired)
- Usage time
- Download
- Upload
- Sales, if a customer has paid

To display usage report for specified time period, please select the starting and the ending date in the
From and To fields, or choose one of the predefined time periods (Today, Yesterday, Last 7 days etc.),
and press Show Usage Report button. You can filter such report for a specified account, IP or MAC
address.

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Statistics

Usage report offers many reports like:


Usage Log - shows all sessions and it's details
Summary per Account - get totals for selected account
Summary per MAC - get totals for the selected MAC address
Summary per IP - get totals for the selected IP address

You can also get top customers statistics which can help you to identify the customers who have made
the biggest profit, most download, or have spent most of the time using your services.
Top customers by download
Top customers by upload
Top customers by time usage
Top customers by sales
Top customers by number of sessions

The report names are self-explanatory. Top statistics only take sessions where an activity exists.

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HotSpot Operator

9 HotSpot Operator

9.1 What is HotSpot Operator ?


HotSpot Operator is a feature specially developed to keep account creation simple. Very intuitive user
interface will guide an employee through 3 simple steps which significantly decreases learning time and
everyday account creating.

This feature is available in all HotSpot Editions and can be accessed through the main screen by
clicking OPERATOR button.

However, you can have multiple HotSpot Operators at the same time and on different physical locations.
For this purpose, additional HotSpot Operator licenses are required, which can be purchased on
Antamedia website.

How can this help you ?


- Allow front desk operators to generate accounts without access to sensitive data
- Hotel reception can generate accounts while main HotSpot is located in secured place (server room)
- Resorts can install multiple HotSpot Operator software in each building, effectively connecting entire
resort in one network. As soon as one of the Operators create an account, it can be used in the entire
network
- Administrator can use it to generate, modify or delete accounts, view bills and statistics, generate
reports, make new employee accounts, configure price plans, send email notifications (account expiry or
maintenance reminders)
- Owner can monitor HotSpot activity from home, take a look at sales, logs, statistics

The most important aspect of additional Operator licenses is that they protect the main HotSpot gateway
from human activities that can cause downtime. Keeping main HotSpot on a secure place is
recommended as it minimizes the problems like:
- viruses or bad software downloaded by employees which can lower the Internet bandwidth and
destabilize the system
- multiple programs started by employees which increase CPU usage
- accidental reboots etc.

Please note: Additional HotSpot Operator license can not be used as standalone, to control users and
data transfer. It does not provide captive portal functionality (does not display login page). It requires
main HotSpot software installed.

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HotSpot Operator

9.2 User Interface


User interface is very simple and easy, and it is designed keeping in mind inexperienced staff. Accounts
are generated in 3 easy steps:
1. Choose Price Plan
2. Choose number of the accounts to generate
3. Click on Generate button

User interface is touch screen friendly with large buttons, and several layout configurations. Printing is
optional and it can be turned on or off with a single click.

An operator can choose between several screen layouts showing 3 steps to generate accounts, smaller
or larger price plan list, price plan cost and total amount to bill, and optionally display or hide generated
accounts with username and password.

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HotSpot Operator

9.3 How It Works ? Sample HotSpot Operator Topology


Main HotSpot software acts as a gateway - it will accept traffic to one network card, analyze it, and if a
customer is allowed to browse, it will pass traffic to the second network card connected to the Internet
using preferred line (ADSL, Cable, WiFi...).

Topology shows scenario where 2 additional HotSpot Operator licenses are deployed. First HotSpot
Operator license is used for front desk staff to generate tickets. Operator is allowed only to generate and
print customers tickets. Typical usage would be in restaurants, hotels, resorts etc.

Second HotSpot Operator license is used for Manager which is allowed to see current statistics including
bills, activity logs, real time usage statistics, with time, bandwidth, number of logins and sales details,
and the report usage with session based statistics (username, IP, MAC, login and logout time, time used,
data transferred and sale made).

If preferred, this topology can easily include the third HotSpot Operator license, which can be used for
Administrator (or HotSpot business owner) which has an access to all other features. Administrator can
be located at home or in different country, and perform required tasks.

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Employee Accounts

10 Employee Accounts

10.1 Creating Employee Accounts


Antamedia HotSpot supports the employee accounts with different access rights. Each employee have
to login in order to do tasks in HotSpot. There are many types of employee accounts like: Administrator,
Supervisor, Manager, Operator, Technician etc and this is defined by type field.

Administrator is granted full access in the software.


Manager can access statistics, reports, bills, action logs. Manager may create and modify the account
properties or refill accounts, but may not Start or Stop HotSpot engine or access HotSpot setup pages.
Operator can only create and sell the accounts using simple, easy to learn interface.

How to create new employee account:


1. Type Username and Password of your employee
2. Choose Type of employee account
3. Fill in other optional details, like address, city, birthday, email, mobile number, document ID
4. Select Active to allow login in the HotSpot
5. Press Save button to store a new employee in database

To delete employee account from the list, please select the account with left mouse click and press
Remove button.

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Employee Accounts

10.2 Main Administrator Password


Default Administrator login password is blank. Option to define new Administrator password is located in
the HotSpot - Setup - Employees page. Type a new password in Main Administrator password field
and press Save button .

Confirm Administrator password in new pop-up menu and press OK button.

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Credit Card Processing

11 Credit Card Processing

11.1 Credit Card Support


Credit card processing option is very important if you want to automate your HotSpot. With this option
you can install unattended HotSpot gateway and our software will do all the job. Visitors who are willing
to use your services can sign up for username and password, choose a price plan and pay with their
credit card. The processing occurs within seconds and your customers are able to continue using your
services.

Antamedia HotSpot offers different credit card processing gateways. Complete list of the supported
payment gateways is listed at http://www.antamedia.com/hotspot/gateways.htm

For payment gateway configuration, please go to HotSpot - Setup - Credit Cards - Gateway page and
select Payment Processing Gateway

11.2 PayPal
There are 2 PayPal processing options:
1. Website Payments Pro - available to US customers only
2. Express Checkout - available in other countries depending on the current PayPal regulation

Website Payments Pro - payment is completed from our software and there is no need to transfer a
customer to PayPal site. Processing is completed faster but this option requires PayPal account with
Payments Pro option enabled which is usually charged monthly by PayPal.

Express Checkout - payment is initiated on HotSpot pages and completed on PayPal site. Customer can
use already existing PayPal account for the payment which significantly simplifies order, and the credit
card payment is available for new customers who do not have a PayPal account. Please configure IP
address for PayPal response and Port where internal web server will be activated to receive
processing result message from PayPal.

To configure PayPal
1. In the page select PayPal as a payment processing gateway.
2. Please select Website Payments Pro or Express Checkout
3. Enter Paypal API username
4. API password
5. Type path where API Certificate (PEM) is located on your hard drive
6. Press Save button

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Credit Card Processing

After setting up, please check Host Whitelist page and make sure that following addresses are listed :

api.paypal.com
paypal.com
www.paypal.com
www.paypalobjects.com
paypalssl.doubleclick.net
and HotSpot public IP .

If you are not getting PayPal pages, or a response is very slow, please check at PayPal support what are
the current requirements for host whitelisting since sometimes change the servers involved in payment
processing.

To check if your country is supported for Express Checkout, please visit:


http://www.paypal.com/cgi-bin/webscr?cmd=_display-approved-signup-countries-outside

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Credit Card Processing

11.3 Obtaining PayPal Certificate File


In both cases, PayPal Website Payments Pro and Express Checkout, you will need to provide
PayPal API username, API password and also a certificate file.

Please follow these steps to obtain certificate file:


1. Login to merchant account
2. Click on Profile
3. Under Account Information, click on API Access
4. Click on Request API Credentials
5. Select API SSL client-side certificate
6. Select option "I agree to the API Certificate Terms of Use", click on Submit
7. You will get API Username and API Password. Type it in Antamedia HotSpot software
8. At the same page, please click Download Certificate button
9. Save it in the same folder where this software is installed. Make sure that the correct path and the
name is written in certificate path

Example of such file follows:

-----BEGIN RSA PRIVATE KEY-----


MIICXQIBAAKBgQDUzQ2GZNhURQrwfM2ccGyXeX7qVondfQE93yN/V3PHs8gxROzK
yUS95WcatQew9of+pPj1QSS9CRJ7xAxn5p/QI9z2kWG8dqraXtZvMwkxlfNb5NYJ
w0jDoQbPLXf1ecowgZqgYPa3rAd7mGgpcywjL5l5Ocnvz6o2cJsvyVuPRQIDAQAB
AoGBAMYTX8V61MoLwhT7dj9pfgq4smPZzVX251L6AoajlkeKlosVxvsywOOpRoFb
hB86OnfSg1F2I4Y5jZTadVm5F4LpFllPJ03vz64vA1HUq1LskE6ucSHwedu1S3vo
5OD93rw9a4LiCOuZ1MtdWxTtGTFIHqhJaIUppn9Tt93Va0pBAkEA85ks76vKIK3z
s4vPqEs1GilGbfvtz1nszHls0MEqKvIjV22gwA871JoQooQG62YtrluCGjbWAC6o
uiKFDhYS+QJBAN+ifpUCYO2PzFysvoNGmFynajLTfmgHMgRntexGnrZB3zyXZ+YU
4CL/cg1W/F2qDNUU53yRSRamVFYP+xc45a0CQFIwfFjhPXGJP5B0u7uspF4PTxQM
zFAJpzvWPECy6+dRi1sUQgiLG0TANpyerzb9YqxRc7QkjE/Dbmpe+0WlbQECQCML
dcaoDsRrilzjfR9ZSrsKSSwZ1G884WurTOjv0CNDg1Yda9y0XMNfQGIyxW1wHn6t
vfDZW5i/C+xIqNJkyikCQQCyRPWwhrL75c1Chkr5GUMy3HURC+VDG9SlM9kavX8p
VyAgIO2MBvZpSEjyxmo0cyKZ66J0wS4T2ukhmn+GbXwU
-----END RSA PRIVATE KEY-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE--- --

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Credit Card Processing

11.4 Authorize.Net
If you have an account with API, please configure details as follows:
Merchant Login = API Login ID
Merchant Password = Transaction Key

Please make sure that your Authorize.net account is not configured in test mode. Antamedia HotSpot
uses production gateway.

11.5 Moneris
To setup Moneris e-Select Plus payment gateway, please configure details obtained from Moneris as
follows:
Merchant login = DirectPost ID (ps_store_id)
Merchant Password = DirectPost Key (hpp_key)

To obtain required merchant account details from Moneris e-Select Plus payment gateway please login to
your Moneris e-Select plus account.
- Click on Admin.
- Click on DirectPost Config.
- Generate a New Configuration.
- NOTE THE GENERATED IDs
Setup the following fields
- Default Transaction: Purchase
- DirectPost Response Method: Displayed as key/value pairs on our server.
Optional Response Fields:
- Transaction Number:NO
- ECI:NO

11.6 Optimal
In Add Special Field please type the account Merchant Account Number provided by Optimal
Payments gateway and enable this option.

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URL Tracking and Filtering

12 URL Tracking and Filtering

12.1 URL Tracking


URL Tracking feature helps you to track web pages which your customers visit on the Internet.

By default, HotSpot will track *.htm, *.html, *.asp, *.php, *.txt files, but you can modify the list or add
new extensions. We do not recommend tracking graphic files (like *.jpg, *.gif ...) since this significantly
increases the processing. Using URL tracking you can also track the web pages which include specified
keyword.

To add new a new keyword or extension, please type it in the Add keyword or extension field and
press Add button. To remove keyword or extension from the list, please select it from the list using left
mouse click and press Remove button. When you finish, please press Save button.

After enabling or disabling URL tracking option, Antamedia HotSpot should be restarted.

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12.2 URL Log


URL log page located in the HotSpot - Statistics - URL Log shows a list of the websites which your
customers have visited. URL log is periodically saved to a hard drive (on each 1000 websites listed) and
cleared, in order to keep good performance. If you like to check which pages your customers have visited
on a specific day, please check the info on c:\Antamedia\HotSpot\Log folder. The files are named with
the date and time when log was created.

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12.3 URL Filtering


HotSpot URL Filtering feature helps you to block the access to web pages that contain specified
keywords. When a specified keyword appears in URL address which your customer tries to visits, the
access to that web page will be automatically blocked. Customer will get warning message that access is
restricted by HotSpot.

To add a keyword, please type it in Add keyword to list and press Add button. To remove keyword
from the list, please select it from the list using left mouse click and press Remove button. When you
finish, please press Save button.

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12.4 URL Keywords


URL keywords are used to redirect customer browser to the specified URL when customer tries to access
website URL with defined keyword.

By default, two keywords are configured:


ShowMeInfo, which is used to show Info page in customer browser
LogMeOut, which is used to logout automatically a customer from HotSpot

This is a very useful feature which can be used for various purposes. For example,you can redirect
customer browser when a competition brand name is detected (a user searches Google for competition
brand).

Requirement:
URL Keyword option is active only when URL Tracking is enabled.

This feature is available in Antamedia HotSpot Premium Edition.

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Whitelists

13 Whitelists

13.1 What is Whitelist ?


Whitelist is used to specify the computers which should pass through the HotSpot without authentication.
Such computers are not listed at the main page, and their usage is not tracked. Whitelist can be used,
for example, to let your IP cameras communicate without login procedure. You can also whitelist some of
the computers which should be accessed remotely.

HotSpot uses IP whitelist and MAC whitelist to define which computers are allowed to pass-through
without authentication.

13.2 MAC Whitelist


Antamedia HotSpot software gives you ability to specify MAC addresses of computers which should pass
through the hotspot without authentication. MAC address is a unique identifier attached to most forms of
networking equipment.

To add new computer that should pass through the HotSpot without authentication type MAC address in
Add MAC address in whitelist and press Add button. To remove computer from whitelist select it
with the left mouse click from the whitelist and press Remove button. When you finish, please press
Save button.

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13.3 IP Whitelist
To add computer IP address that should pass to the Internet through the HotSpot software without
authentication, please type computer IP address in Add IP address field and press Add button. To
remove computer from the whitelist, please select computer IP address in the whitelist using left mouse
click and press Remove button. When you finish, please press Save button.

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13.4 Host Whitelist


Host whitelist helps you to allow access to specified websites without authentication. There are many
reasons to whitelist some hosts, like:
- Credit card gateway (like PayPal) needs some hosts accessible in order to process customer credit card
payment
- Aadvertising purposes, where you can allow the access to some websites without authentication. For
example your website which is located on the remote web hosting company. You can specify the host IP
address or the host name like: 100.200.50.1 or www.mywebsite.com
- Free use of search engines, but customer pays to see websites from search results

In the HotSpot - Setup - Whitelist - Host Whitelist page you can see two different ways to add website in
the whitelist:

Add host IP to whitelist If you know website IP address (like 100.200.50.1)

Add host URL to whitelist If you know website URL address (like www.mywebsite.com)

Press Add button to add host IP or host name, or press Remove button to remove host IP or URL
address selected in the whitelist. When you finish, please press Save button.

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HotSpot Themes

14 HotSpot Themes

14.1 Themes
HotSpot Themes are easy and convenient way to completely change how the HotSpot pages look in
customer browser. Changing theme is very simple. In Current Theme field located in HotSpot - Setup -
Pages - Themes page, configure the preferred theme and your customers will see the change in their
browsers for every new HotSpot page they open.

Antamedia HotSpot comes with several themes which you are allowed to use and modify. Default
HotSpot skin also comes in a white-label variant, which you can use to put your logo.

Themes can be modified in order to match your corporate look. You can change colors, modify graphics
and buttons and save it as a new theme. These details are specified in Style.css file which is located in
each theme folder (like c:\Antamedia\HotSpot\www\Themes\Default).

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Following screenshots demonstrate what customers see in their browser:

Default Theme

Default White-Label Theme

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HotSpot Themes

Blue Theme

Red Theme

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HotSpot Themes

Counter Theme

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14.2 Modifying pages


If you want to create a completely different design of HotSpot pages, or to integrate it with existing
website, you can modify pages directly. Pages are located in c:\Antamedia\HotSpot\Pages, while all
the graphics is served from c:\Antamedia\HotSpot\www folder. For example, to display logo on
your page, you will put a logo.jpg file in www folder and type <img src="logo.jpg"> in your page
code.

Antamedia HotSpot software gives you an ability to modify all the pages displayed in customer browser
like:
Login, Logout, Welcome, Max users, Restricted, Infobox, Info, Help etc. These pages are in HTML
format.
You can edit the pages from the software or using some HTML editing software like Dreamweaver, Front
Page, etc.

HotSpot can even act as a webserver and host your entire website, but we do not recommend this if you
have large number of simultaneous users.

Preview page in browser button will open a browser and display currently selected page so you can
see how your page looks like. When you finish, please press Save button.

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HotSpot Themes

14.3 Welcome and Warning Message


Antamedia HotSpot allows you to customize a message that appears on welcome screen after customer
login. It can be configured to show:

1. Welcome message, which informs a customer about some event, special offer, new terms etc.
2. Warning message, which informs a customer about the account expiration if time and quota are
below the limits or the expiration date is close.

Such warning messages are important since a customer will be informed when it is the time to refill
account or to make monthly payment. At the same time, the software will prevent a customer frustration
which may happen if the account unexpectedly expire. Timely renewals will make your customers come
back leading to more profit.

To enable welcome message, please enable After login, show this message on welcome page and
type welcome message in the bottom field.

If you enable both message types, warning message will be displayed if the account is about to expire.

To configure the warning message, please choose the parameters which should be verified on customer
login:
Account expires in less than _ days
Time left is less than _ minutes
Quota left is less than _ MB
Please enable the desired options and enter the appropriate values.

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HotSpot Themes

14.4 Redirecting After Login


Antamedia HotSpot can redirect customer after login to a desired web page. For example, you can
redirect customer to your main website or to a customer portal.

If you like to use this option, please enable it on the HotSpot - Setup - Pages - Options page and enter
the website address where to redirect customer.

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E-mail Notifications

15 E-mail Notifications

15.1 Email Setup


Email notification option is used to send Email messages to the customers to remind them about account
expiration, to send payment receipt or a newsletter, and other purposes. Before you can start sending
messages, please define mail server settings.

Please Enable Email notification to activate the option and fill in SMTP mail server address. If you are
not running your own SMTP server, you can enter SMTP address by your ISP (Internet service provider).
The software will check if SMTP server exists on that address and make the field green or red depending
if SMTP has been found. In the most cases port 25 is used for Email sending, but, if required, the default
port can be changed.

If your SMTP server requires authentication, please enable SMTP server require authentication
option and type the username and password. Some SMTP servers might also require POP before
SMTP authentication. In this case you need to specify POP3 mail server, the used port (default 110) and
the account username and the password.

HotSpot can also Resend failed Email in the cases of failed Email delivery. This option checks for failed
Emails and automatically resend them after the specified time period.

Process Email queue instructs HotSpot to look for prepared Emails in specified intervals and send
them.

To test Email delivery, please enter Emails in from and to fields and click Send Test Email button. If
you get a test Email, everything is properly configured. When you finish, please click Save button.

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E-mail Notifications

15.2 Edit Email Templates


Email templates feature helps you to define Email messages which will be sent to your customers. By
default, HotSpot offers a few different templates like: expiration reminder, payment notification,
newsletter and maintenance announcement. You can edit the existing one or add new templates. Please
note that message text is a HTML code, and Email is sent as a HTML Email.

Each Email template is defined with:

Description Description is displayed in the software from where an operator chooses


Email template
Subject Email subject
From Your name, company name or the department
Email Your Email from which you are sending a message
Reply to Email address where you want to receive the replied Emails
Delivery notification to If you like to receive delivery status
Sensitivity It usually helps that your message is not marked as SPAM
Priority If your Email should have priority configured (it might increase SPAM
score)

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15.3 Expiration Reminder


To keep your customers informed about their account expiration, you can Automatically send Email
and remind your customer that it is a time to refill the account. Email notification can be sent to the
customer when the following conditions are met:

Account expires in less Example: if you set 5 days and account expires at June 25th, Email
than _ days notification will be sent to the customer at June 20th.

Time left is less Example: if you set 30 minutes, Email notification will be sent to the
than _ minutes customer 29 minutes before the account expire

Quota left is less Example: If you set 50 MB, Email notification will be sent to the customer
than _ MB when bandwidth quota is 49 MB

These values are checked only on account login.

Email template specifies which message template will be used to prepare Email for the customer.

15.4 Payment Notification


When customer make payment for your services using a credit card, receipt can be sent automatically to
an Email address provided by your customer. If you like to use this option, please enable Send payment
receipts on Email and in Email templates field choose a template that will be sent to the customers
Email.

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E-mail Notifications

15.5 Maintenance and Newsletter Emails


Antamedia HotSpot can be used to send maintenance service notifications. This task is significantly
simplified and requires minimal effort. Using predefined Email template, you can specify Service date
and Service duration and click Send Emails button.

Sending a Newsletter to your customers is also a simple task. Type newsletter content text (or HTML
code), choose an Email template and click Send Emails button.

Please note that newsletter content text is a HTML code, and Email is sent as a HTML Email. If you like to
start writing in a new line, type <BR>. Please check basic HTML formatting on the Internet.

Of course, you can prepare a message in some HTML editing software like Dreamweaver, Front Page,
etc and paste the HTML code in the content field.

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Website Filtering

16 Website Filtering

16.1 IP and PORT Filtering


Antamedia HotSpot provides a feature to block access to specified hosts and ports. You can use it
to block the access to certain websites, FTP servers, Email servers, P2P programs or a complete IP or
PORT range. This feature controls the outgoing traffic - what customers are trying to access.

To configure filtering, please enter the desired values in the following fields:
Starting and Ending IP Defines starting and ending IP of the range you wish to block
address
Starting and Ending port Defines starting and ending port of the range you wish to block

Please click Add button to add the defined rule to the list. To remove specified rule from the list, please
select it with left mouse click and press Remove button. When you finish adding rules, please press
Save button.

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Website Filtering

16.2 Website Blocking


Blocking a website with Antamedia HotSpot is very simple task. Feature is located in HotSpot - Setup -
Filtering page.

To block the desired website, please enter URL address in the Block website URL field and press Add
URL button.

Please type URL without http://. For example, if you type www.porn.com and press Add URL, HotSpot
will resolve IP address where this website is hosted and store the IP address and the port in the
restricted list (like 64.89.23.139 and port 80).

The blocked websites are redirected to a restricted web page. By default, HotSpot is serving the
restricted page from the port 78 and HotSpot IP address. You can configure the text which appears on
the restricted web page in HotSpot - Setup - Pages - Customize page, by editing Restricted.htm, or by
manually editing this file located in c:\Antamedia\HotSpot\Pages folder. Please restart HotSpot after
these page modifications.

If you do not wish to show the restricted page, but instead you wish to redirect customer to desired
website, you can modify default settings. Please enter IP in Redirect blocked website to IP field, and
port in Redirect to port field. If you are redirecting to your website, please enter your website host IP
and the port 80.

All restricted traffic on ports, apart from port 80, is simply blocked. If you have the configured rules to
block FTP, SMTP and the other ports, a customer will not be able to access these services. There are
no restricted messages in this case.

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Usage Schedule

17 Usage Schedule
Usage schedule feature helps you to define when the customers are allowed to use your services.
Using a graphical interface you can draw the blocks which define the time intervals when your services
can be used.

Graphical grid is displayed like daytime hours on one axis and the days in a week (Monday to Sunday) on
the other axis. This provides the full control over the whole week. Blocks are displayed in 15 minute
steps.

To create a new time block, please select a time period and click on Add button or press Insert key on
a keyboard. To delete time block, please press Remove button or Delete key on the keyboard. If you like
to create a new template, you can start by pressing on New button. To store template changes, please
use Save button. To save new template use Save As New button and specify template name. Use
Delete button to delete usage schedule template from the database. You can move the block by pressing
and holding left mouse button on top blue bar.

Once you configure all the templates, you can assign them to desired accounts. To do this, please click
on the account and go to Expiry & Limits page. Enable the usage schedule for that account and choose
a template. Press Save Changes button. From that moment, a customer may login and use your
services only in time periods defined by the assigned usage schedule. For example, if customer may login
from 8AM to 8PM, login will be possible within that interval, and if logged in, a customer will be
automatically logged out at 8PM.

Default usage schedule templates that come which comes with software include Daytime, NightTime,
Happy hour, Weekend only, Business days etc. You can use it or modify it depending on your needs. If
you are running central database server, the usage schedule templates are visible on all HotSpot
locations.

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SMTP Roaming

18 SMTP Roaming
Internet service providers sometimes blocks SMTP port (25) in order to stop abuse. If you are using such
Internet service provider, your customers will not be able to send Email when their Email configuration
uses that port.

SMTP Roaming feature helps you to overcome this problem by redirecting all Email traffic to other SMTP
server running on different port. The entire process is transparent for the customer and no changes are
required in customer Email settings.

For example, a customer uses mail.companydomain.com on default port 25 when working from the
company office. When a customer connects to your HotSpot where ISP blocks port 25, it will not be
possible to send an Email although all the settings are the same in customer Email client software
(Outlook, The Bat ...).
The solution is to redirect all traffic for the port 25 to a different SMTP server and port. Although a
customer does not see any changes and may think that Email was been sent through the company
server, an Email will be sent through your SMTP server.

To activate SMTP roaming, please Enable it and type SMTP Server IP and Port where to redirect
Emails. If you do not know IP address, please type SMTP Server URL address and press Resolve IP
button. You can click on the correct IP address to transfer it to SMTP Server IP field. When you finish,
please press Save button.

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Integration

19 Integration
Antamedia HotSpot can be easily integrated with the third-party software. This feature is located in
HotSpot - Setup - Options - Integration page.

Integration is done as a HTTP GET query and XML response which offer very short integration time.

To put it simply, it works this way:


1. Your software should send a formatted query similar to URL you type in browser to see certain web
page
2. Our software gets this query, parse it and execute the actions (example: generate accounts)
3. Our software generate XML response with details (example: account details) and return it to your
software
4. Your software parse XML and process the data (example: use account details to print receipt)

To activate this feature please Enable Integration, specify port (82 by default), and Secret
PassPhrase. Purpose of the PassPhrase is to protect from unauthorized usage while allowing you to
use integration commands from different IP addresses. For example, multiple instances of your program
can communicate with HotSpot and generate accounts.

For the purpose of this manual, we will take 192.168.0.1 as HotSpot IP address, port 82 and PASS as
PassPhrase. These are integration examples:

http://192.168.0.1/generateaccounts?number=5&priceplan=1&pass=PASS
This command will generate 5 accounts and assign price plan 1 to those accounts. You can put a
button in your software and send such command after user click on it. XML response contains all
account data, like username, password, time, quota, expiration.

http://192.168.0.1/generateaccounts?number=3&priceplan=2&print=1&preview=0&pass=PASS
This command will generate 3 accounts, assign them price plan 2 and print the accounts in HotSpot
software without print preview. If you intend to handle printing from your software, printing is not needed.

http://192.168.0.1/generateaccounts?account=TEST&pass=PASS
This command will generate one account with username TEST. It is suitable in cases when you always
generate unique accounts, like personal ID number from ID card. The account will not be generated if
such an account already exists.

http://192.168.0.1/getpriceplans?pass=PASS
This command is used to retrieve all price plans from HotSpot software. XML response will contain price
plan description, cost, time and quota values, expiration etc. You can use these details to store them in
your controls (like Listbox, Combobox) and allow a customer to choose a price plan before you send
command to generate the accounts.

http://192.168.0.1/deleteaccount?account=TEST&pass=PASS
This command will delete the account TEST from the HotSpot software.

The time is displayed in seconds, Quota, Download, Upload are in bytes. Other fields with 0 and 1
represent false and true. If you have a specific integration requirements, please contact Antamedia.

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Integration

XML response example for generated accounts looks like:


<?xml version="1.0" encoding="UTF-8" ?>
<!DOCTYPE Accounts (View Source for full doctype...)>
<Accounts>
<Account>
<Username>TEST15</Username>
<Password>FD61U</Password>
<TimeUsed>0</TimeUsed>
<TimeLeft>3600</TimeLeft>
<UnlimitedTime>False</UnlimitedTime>
<Quota>0</Quota>
<UnlimitedQuota>True</UnlimitedQuota>
<GroupPlanID>2</GroupPlanID>
<AccessFromTo>False</AccessFromTo>
<AccessID>1</AccessID>
<ExpireIn>1</ExpireIn>
<ExpireAfter>1</ExpireAfter>
<EnableDailyTime>False</EnableDailyTime>
<DailyTime>0</DailyTime>
<EnableDailyQuota>False</EnableDailyQuota>
<DailyQuota>0</DailyQuota>
<EnableDailyLogins />
<DailyLogins />
<Download>131072</Download>
<Upload>65536</Upload>
<GenerateID>15</GenerateID>
</Account>
</Accounts>

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HotSpot Language Editor

20 HotSpot Language Editor


There are plenty of languages included in HotSpot software. Every of these languages can be adjusted to
your own needs through integrated editor. Some of the included languages are: English, Spanish,
Portuguese, French, Serbian, Arabic, Russian, Icelandic, Swedish, Danish, Greek, Croatian, German,
Polish...

To modify the existing translation file or create completely new, please follow these steps:

1. Go to HotSpot - Setup - Language page


2. Click on a line you wish to modify and it will appear in edit field below
3. Type a new text
4. Press Enter key and new line will be stored in HotSpot
5. Repeat the steps 2-4 for all the sentences you want to translate
6. When you finish, press Save button
7. Type the new name for translation file and press Save button in dialog

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Additional HotSpot Options

21 Additional HotSpot Options


Display small laptop Defines the size of laptop icons in the main server screen
icons

Force clearing account Clears IP addresses which are in use by customer computers. It is useful when
IP addresses on you have to restart HotSpot software
HotSpot restart

Hide SignUp link on If you do not accept credit card payments from your customers, you can hide
login page SignUp link

Allow login for unsold All the accounts will be able to login even if an operator have not sold them
accounts

Allow relogin if IP Allow a customer to login again if the account is already in use. The previous
address changes session will be logged out and a customer asked to login again (it can help
when the connection is not stable and a customer is trying to connect while
getting different IP addresses)

Log all login errors Store all HotSpot messages (information, warnings etc) in a log file

Improve performance Minimize HotSpot software after the specified time period of inactivity to get
by minimizing HotSpot better performance. This feature is enabled by default and we recommend
leaving it enabled

Show accounts from Show the accounts from other Antamedia software (Internet Cafe software,
HotSpot, Bandwidth Manager)

Time display format Choose format which is used to display time


HH:MM (2:35), Hh:Mm (2h 35m), Hh:Mmin (2h 35min), M m (155m), M min
(155 min)

Quota display format Choose quota format between bytes, KB, MB, GB, TB, PB, or adaptive which
automatically displays the correct format depending on value

Bandwidth display Choose the display format of download and upload rate
format KB (KBytes), Kb (Kbits), MB (MBytes), Mb (Mbits)

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