Oracle 11i e-business suite provides several product families, each of which meets specific business

needs.

ORACLE FINANCIALS: The oracle financials product family contains financial management and
accounting apps. These apps enable you to use to manage by fact approach, reduce accounting and
IT costs, and improve operational efficiency.

ORACLE PROJECT MANAGEMENT: Includes apps that enable you to manage any type of project. It
provides tools for managing human resources, money and customer entities involved in projects.

MANUFACTURING: Manage the entire life cycle of discrete manufacturing processes, from initial
design through to cost and quality management. Enables to manage dynamic processes in
industries; also can create products to customers, manage variability and optimize capacity. With
order management, you see the oracle workflow app to support automated fulfillment processes,
without needing to customize them.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): Includes apps that enable to gain knowledge
about your products, customers, and results using real-time info. Customer relationships.

SUPPLY CHAIN PLANNNG AND MANAGEMENT: Provides apps that help you to optimize the flow of
materials, money and business info across your supply chain.

HRMS: Analyze data related to human capital. This helps ensure that you optimize the deployment
of human resources for max productivity.

Oracle 11i E-Business Suite includes applications in each of several different functional areas.
Each application meets specific business needs.

Order management

 Oracle Order Management – uses Oracle Workflow to support automated fulfillment

processes, without the need for customization.

 Oracle iStore – an e-commerce application that helps you to create Internet store sites
for selling products and services in a secure and personalized environment.

 Oracle TeleSales – a call center application that helps an internal sales team manage the
entire sales cycle, beginning with marketing.

 Oracle Sales Contracts – helps you to streamline and automate the entire contract life
cycle. You can use it to establish corporate policies, obtain legal and business approval
for contract language, and track performance.

Procurement

 Oracle Purchasing – helps you to manage the purchasing process, from maintenance of
supplier lists right through to invoice matching.
 Oracle iProcurement – enables comprehensive self-service requisitioning while ensuring
that direct and indirect purchases are conducted through pre-negotiated supplier
contracts.

 Oracle Service Procurement – helps you to reduce costs and increase compliance by
managing both goods and services from a single, integrated procurement platform.

 Oracle Procurement Contracts – a product embedded in the procurement process and

modules that provides contract management capabilities.

Service

 Oracle TeleService – drives profitability by increasing agent productivity. The agents

receive information so they can resolve customer inquiries efficiently.

 Oracle ISupport – decreases the number of calls coming into a contact center, by
providing a self-service web portal that provides customers and employees with
immediate customer service at all times.

Supply chain planning

 Oracle Demand Planning – enables collaboration between companies across their

extended supply chains in Internet time. This results in improved demand visibility.

 Oracle Advanced Supply Chain Planning – enables you to build holistic supply chain plans
that combine long-range aggregate planning and short-term detail scheduling. This
ensures maximum profitability for all supply chain activities.

 Oracle Transportation Planning – helps reduce transportation costs while

simultaneously improving your time performance and service quality.

Manufacturing

 Oracle Discrete Manufacturing – enables you to perform efficient mass customization

and to implement build-to-order and project manufacturing methodologies. It enables
manufacturers to meet demands for personalized products quickly and effectively.

Product life cycle management

 Oracle Project Management – enables you to deliver projects successfully, and to

improve their profitability and efficiency. It consolidates work plans, progress, issues,
changes, documents, costing information, budgets, forecasts, and other project
information in one repository. This streamlines the collaborative execution of project
work.
Finance

 Oracle General Ledger – enables you to institute statutory financial controls, reduce the
period close, access financial data, and deliver comprehensive financial reports.

 Oracle Receivables – enables you to manage invoicing and collections. This application
brings new efficiency to the order-to-cash process by delivering strong financial control
mechanisms and strategic financial information.

 Oracle Assets – enables you to streamline the tracking, depreciation, and maintenance
scheduling of assets.

 Oracle Bill Presentment Architecture – enables you to collect billing data from any
source and to create intuitive invoices for faster payments.

Human resources

 Oracle Human Resources – an Internet-based application that serves as a hub for

employee-related activities, including communication, development, measurement,
and compensation.

 Oracle Self-Service HR – enables staff to update and use employee-specific information

that is personalized to their roles, experience, work content, language, and information
needs.

 Oracle Payroll – a rules-based payroll management system for ensuring that your staff
is paid on time and according to your organization's compensation rules.

 Oracle iLearning – an enterprise learning management system (LMS) that you can use
to manage, deliver, and track participation in online or classroom-based training. This
application enables learners to interact with content, instructors, and peers.

Marketing and sales

 Oracle Marketing – enables you to create and deploy effective, information-driven

marketing programs, and to execute marketing plans that are measurable and
meaningful to your customers and to management.

Advanced pricing

 Oracle TeleSales (OTS) – a sales application designed for inbound and outbound
telemarketing. OTS provides a set of productivity tools that enable telemarketing agents
to manage the sales cycle.
  Oracle Field Sales – enables sales representatives, managers, and executives to speed
up planning and management, and to optimize selling effectiveness across all sales
channels.

Projects

 Oracle Project Management – enables you to deliver projects successfully, improve

profitability, and operate more efficiently. You can use this application to manage work
plans, resource assignments, financial forecasts, project accounting, and
communications to stakeholders. It also streamlines the collaborative execution of
project work.

 Oracle Project Collaboration – enables team members to collaborate more easily to

review and complete project work.

 Oracle Project Billing – enables you to simplify client invoicing, improve cash flow, and
measure the profitability of contract projects. It provides support for planning,
execution, and analysis.

Intelligence

 Oracle Balanced Scorecard – aligns management actions with corporate strategy by

placing key performance indicators on managers' desktops. This enables managers to
assess how their decisions impact their direct areas of responsibility and overall
organizational strategy.

 Oracle Financial Analyzer – enables you to analyze performance, develop new plans, and
revise budgets and forecasts.

 Oracle Enterprise Planning and Budgeting – enables you to control the business
processes involved in planning, budgeting, forecasting, monitoring, and analysis, so that
you can convert business strategies into actionable plans.

Business architecture: provides the systems and processes that the business needs

 Completeness: Solutions for manufacturing, supply chain, financial, project,

marketing, sales and human resources.
 End- to-end integration
 Modern foundation: java, html, internet
 Rapid implementation

Technical architecture: technology

 Forms-based: interface---access to apps

 Self-service: quick simple access
  Business intelligence: critical business info
 Mobile

Shared entities: Defined objects that multiple apps can share.

 App Object Library (AOL): Currencies, languages, users, responsabilitiies and menus.
Enables to create users
 Customer: info about customer
 Employee: info about employee
 Item: item attributes
 Location: business location /bill to-ship to
 Organization: legal entity, operating unit, inventory organization and eveent
organization
 Sales force: sales personnel
 Set of books: financial info
 Supplier: info about suppliers
 Unit of measure

Business flow: is a set or relationships between related business processes. Use them to integrate
various business processes, system or departments to manage the flow of info through an org.
=faster implementations of processes, better customer service and quicker returns/investments

1. Campaign to order
2. Click to order
3. Forecast to plan
4. Contract to renewal
5. Order to cash
6. Demand to build
7. People to paycheck
8. Procure to pay
9. Project to profit
10. Request to resolution
Campaign to order: starts and run maketing campaign

Click to order: sales on line

Forecast to plan
Contract to renewal: create o renewal contracts

Order to cash

Demand to build: Demonstrates how a company investigates and predicts demand, an how it
transforms that demand into a production plan.

People to paycheck: Payment to employeesinfo to GL

Procure to pay: Defines how a company obtains goods and services through purchase orders and
then processes these invoices to gl

Project to profit: Provides a breakdown of the work structure and includes a collection of expenses.
It follows the project cycle from initiation to planning to scheduling and finally to scoping (definir
actividades)
Request to resolution: enables management of services requests.