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Solutions &

Services Guide

Sixth Edition v6.11


Dealer Version
February 2014
Dear Reader,

We are pleased to announce Version 6.11 of the Solutions & Services Guide. New Solutions in this version are featured
below. The Sixth Edition has been completely restructured to present Ricoh’s Unified Software Solutions Portfolio.

This comprehensive guide contains “product brief” style information on every solution we offer – both Ricoh Solutions and
software from our Premier and Specialty Partners. Our unified portfolio is organized according to these major categories:

• Advanced Capture Solutions


• Workflow Solutions
• Advanced Distribution Solutions
• Specialty Partner Solutions

Toward the end of each category section you’ll find useful reference tables such as feature comparisons and hardware/solutions
compatibility status.

We will continue to release regular updates to this Guide to coincide with new Solutions products launching or when
information is significantly updated or enhanced. Because the challenges our customers face can call for a multi-faceted
engagement, this guide also contains information on our Camera Imaging Solutions, supporting programs and resources as well
as our range of Professional Services.

Use our Portfolio of Solutions and our Services to differentiate Ricoh as you identify and solve customer problems.

Good Selling!

Craig Temple
Director,
Solutions Technology Marketing

GlobalScan NX Family
GlobalScan Server 750, Server 32, Server 5 and Serverless key features are highlighted on the What’s New page.
Page 12
Table of Contents

Introduction Workflow Solutions (continued)................................48

Value for the customer...........................................................iii Document Management Solutions


DocumentMall..................................................................... 62
Services.......................................................................1 Communication Solutions
RICOH Smart Presenter with RICOH Conference Center....... 67
Managed Document Services (MDS)....................................... 2 Device Management Solutions Comparison Tables............... 68
Document Process Outsourcing.............................................. 7 Print Security Solutions Comparison Tables........................... 71
Network Support Services...................................................... 9 Hardware/Workflow Solutions Compatibility........................ 73

Advanced Capture Solutions...................................10 Advanced Distribution Solutions............................88

GlobalScan NX..................................................................... 11 Mobile Printing Solutions


Streamline NX...................................................................... 17 Hotspot Enterprise............................................................... 89
Integrated Cloud Environment............................................. 23 HotSpot MFP....................................................................... 90
Personal Paperless Document Manager................................ 25 Print Cloud.......................................................................... 93
AutoStore............................................................................ 26 FlexRelease CX..................................................................... 94
eCopy.................................................................................. 27 Forms Creation/Variable Data & Host Printing Solutions
Advanced Capture Solutions Comparison Tables.................. 34 IPDS..................................................................................... 95
Hardware/Advanced Capture Solutions Compatibility........... 39 Assessment & Cost Recovery Solutions
PCS Director........................................................................ 96
Workflow Solutions.................................................48 Print & Copy Control Software............................................. 97
Device Manager NX Accounting........................................... 98
Device Management Solutions Equitrac Express................................................................... 99
@Remote Enterprise Pro....................................................... 49 Equitrac Office................................................................... 100
@Remote Office................................................................... 50 Utilities, Plug-ins & Drivers
@Remote Embedded........................................................... 51 Universal print drivers......................................................... 101
@Remote Enterprise Pro Connector Option.......................... 51 Intelligent Barcode Solution............................................... 102
@Remote.net....................................................................... 51 Assessment & Cost Recovery Solutions Comparison Tables.105
@Remote USB...................................................................... 51 Hardware/Advanced Distribution Solutions Compatibility... 109
Device Manager NX Lite....................................................... 52
Device Manager NX Pro....................................................... 53
shaded rows indicate partner solution
Device Manager NX Enterprise............................................. 54
Printer Driver Packager NX................................................... 55
Web Based Driver Installer (WBDI)........................................ 56
Print Security Solutions
Common Access Card/Personal Identity Verification
Authentication Solution................................................... 57
Card Authentication Package............................................... 58
Enhanced Locked Print NX (ELP NX) / FlexRelease Server....... 59
DataOverwriteSecurity System (DOSS).................................. 60
Removable Hard Drive (RHD)................................................ 61

Solutions & Services Guide i


Table of Contents (continued)

Specialty & Development Solutions....................... 124

Specialty
AccuRoute....................................................................... 125
Digital StoreFront............................................................. 126
Digital StoreFront Essentials............................................. 135
Fiery Central.................................................................... 135
FusionPro Desktop........................................................... 135
FusionPro Server.............................................................. 135
M.I.S. PrintTM.................................................................... 127
PlanetPress Suite.............................................................. 136
PowerPress...................................................................... 128
QDirect............................................................................ 129
Reform PDC.................................................................... 130
WebCRD......................................................................... 131
Development
DigiDocFlow.................................................................... 132
DocuClass....................................................................... 133
DocuLex Archive Studio................................................... 134

Camera Imaging Solutions....................................137

Ricoh G700SE Camera Overview........................................ 138


G700SE Geo-Imaging Solution........................................... 139
GIS Applications and Workflow.......................................... 140
G700SE Data-Imaging Solution.......................................... 141
Barcode Applications and Workflow.................................. 142

Programs/Resources..............................................143

Ricoh Developer Program................................................... 144


RiDP Program Level Benefits............................................... 145
Embedded Software Architecture....................................... 146
Ricoh ESA Supported Devices Matrix.................................. 146
Ricoh Solutions Partner Program........................................ 153
The Ricoh Technology Portal Experience............................. 154

shaded rows indicate partner solution

Solutions & Services Guide ii


Solutions Deliver Value to the Customer

Build Strategic Infrastructure Manage Organizational Change


With so much information, companies need The best new technologies and business
their systems to allow information to be easily processes will only succeed if employees
searchable and retrievable. Existing silos need understand, accept and adopt them. Our
to be integrated, and mobile workers need to solutions can drive buy-in, help eliminate
be able to connect securely. The solutions and barriers to change, and lead employees through
services we offer help businesses design, deploy understanding, acceptance and sustained
and maintain strategic infrastructures that can deployment.
drive profitability and growth.

Maximize iWorker Productivity


Drive Cost Effectiveness iWorkers are knowledge or information workers
Help customers make cost-effective decisions who rely on electronic and printed information
relevant to their business operations and growth in their daily jobs. The time spent searching
by minimizing costs associated with redundant or for information or re-creating already existing
under-utilized systems, processes, and resources, information provides a drain on productivity. By
or maximizing their return on technology and assessing how information is flowing through
information investments, and continuously customer’s organization we can determine
measuring and optimizing results. precisely where the holes are. Our solutions can
help make information more readily accessible,
improve productivity, and increase collaboration
and innovation.
Enhance Environmental Sustainability
To realize sustainable environmental management,
it is essential to pursue environmental stewardship Optimize Information
and business operations under a united decision-
making scheme. We can help customers achieve The flood of information is overwhelming most
environmental sustainability by helping them departments within the organization, including
understand what energy and resources are IT. We can improve data accessibility and
wasted during the full life cycle of the document, availability to authorized users, prevent breaches
reduce waste and energy consumption, and and unauthorized access, automate fragmented
increase employee awareness of the importance and unstructured information activities, and
of environmental practices. secure valuable information assets contained in
paper documents and paper intensive workflows.

Ensure Information Security &


Compliance Streamline Business Process
Most customers are concerned about the privacy Almost every business process in the world
and security of their information (paper or digital requires information. A key aspect of the
and information found within and outside their solutions we provide is streamlining of the
own networks) as well as compliance with information-based processes. We can improve
government and industry regulations. We offer customers’ existing processes, so that they’re
both business processes and unique technologies faster, more secure and more effective. Whether
to help secure & protect corporate, customer we deploy new technologies or access existing
and employee data, meet International and local solutions, we can help customers streamline and
compliance regulations, and ability to pro-actively simplify business processes and lead to lower
monitor and manage information security and costs, greater speed to market, and improved
compliance across multiple entities. productivity and customer service.

Solutions & Services Guide iii


Services

Contents

Managed Document Services (MDS)..................................... 2


Document Process Outsourcing............................................ 7
Network Support Services.................................................... 9

Solutions & Services Guide 1


Managed Document Services (MDS)

THE RIGHT INFORMATION “As the volume of business


information flowing through the

AT THE RIGHT TIME enterprise increases about 60% a


year1, — extracting, indexing, and

IN THE RIGHT FORM making accessible business critical


information is increasingly difficult.”
IDC, The Digital Universe Decade -
Are You Ready?

There’s no doubt controlling the costs of managing business critical documents is an increasingly formidable challenge. Yet
one of the findings in a recent IDC survey of C-level and IT management showed that many of these executives assumed that
their existing document management costs and consequences were insignificant. They didn’t realize how much money their
organizations were actually spending beyond the highly visible costs of paper, toner, and hardcopy-device hardware.2

Today, companies deploying Managed Print Services (MPS) and Managed Document Services (MDS) are leveraging service
providers’ knowledge of processes, experienced staff, and investment in leading-edge technology to achieve impressive results:

• 48% to 55% savings in reduced ink and toner consumption, fewer repairs, and reduction in
hardware costs3
• 18% to 27% savings through using less paper, reducing IT headcount, streamlining document
workflows, and external print procurement4
• 7% to 14% savings from fewer help desk calls, improved paper document storage, and reduced
environmental impact5

The savings achieved in directly measureable hard costs, combined with the efficiencies from streamlining document workflows,
are the kinds of results today’s C-level executives want to show their stakeholders. Companies deploying MPS are experiencing
average savings of 25%, and even more in some industries.6

1
IDC, The Digital Universe Decade - Are You Ready? - May 2010, Sponsored by ECM.
2,3,4,5,6
IDC Whitepaper sponsored by Ricoh, Managed Print and Document Services for Controlling Today’s - and Tomorrow’s - Information Costs, January 2011.

Solutions & Services Guide 2


MPS versus MDS

Ricoh’s approach to MPS is called Managed Document Services (MDS). The distinction between
MPS and Ricoh MDS is important. Our strategy addresses the management of all information,
not just the print environment.

We can help right-size your fleet, minimize supplies expense and reduce power consumption.
And this is just the beginning. We can also help you build an optimized information
infrastructure that can help your employees collaborate and contribute like never before. With Ricoh’s help, you can own less,
spend less and accomplish more. You will also gain a deep understanding of how information flows through your enterprise —
and how you can better use it to drive innovation, improve customer service levels and compete in increasingly global markets.

Where MDS Can Help

Using services like Ricoh MDS, organizations can better control costs throughout the document lifecycle, avoiding more capital-
intensive investments, and evolving static infrastructure to more responsive solutions. Ricoh can help to deliver the change you
need in the areas of importance to you...and we work with you to identify the opportunities that can help raise productivity and
lower costs.

Environmental Sustainability Controlling Costs


A comprehensive model for sustainability Controlling costs related to people, process and
optimization supports your ‘green’ initiatives as technology throughout the document lifecycle
part of your larger strategic goals. delivers consistent, long-term savings.

Information Security & Governance Optimizing Information


Information governance mitigates costs and Finding new ways to get the right information,
risk of non-compliance to secure information at the right time, in the right form helps optimize
capital in the interest of building trust with your the value of your information.
customers.

Strategic Infrastructure
iWorker Productivity Anticipating and aligning an organization’s
Improving the availability and use of business infrastructure with its business objectives delivers
critical information makes iWorkers more scalability, flexibility and secures information
productive, fosters innovation and improves access.
business agility.

Streamlining Processes
Managing Change Effective processes improves response to
Realizing the benefits of transforming business customers, shortens sales cycles, and increases
critical document processes depends on knowledge sharing and collaboration to help
successfully and permanently changing people’s grow your business.
behavior.

Solutions & Services Guide 3


Getting Started

A winning Managed Print Service (MPS) strategy is based on a deep understanding of your enterprise, your employees, your
processes, your markets, your channels and your customers. Ricoh takes an adaptive customer-focused approach to your
business. Our holistic view of your infrastructure and process delivers MDS regardless of vendor technology in place, and our
Global Sales and Service Organization ensures consistent worldwide delivery.

Ricoh MDS encompasses the three fundamental parts of document management — input (the creation of information),
throughput (how information moves around a business), and output (processing information in a way to add business
value). We work to understand how each enterprise accesses, uses and stores information. Then, we adapt and optimize those
processes to make them more efficient and effective — and help address related information security issues.

Our Adaptive, Customer-centric Approach

Ricoh MDS is delivered through an adaptive, customer-centric, five-phased approach as depicted in our Ricoh MDS Adaptive
Model. The first phase is Understand and begins with an expert assessment of the “current state.” The Improve phase
includes the design of a “desired state.” The Transform phase focuses on deployment, the Govern phase ensures all objectives
are met and the Optimize phase addresses ongoing improvements and sustained savings. Our approach is flexible because we
work in partnership with our customers and adapt our strategies to their business model.

Are your information-related costs out of control? Do you want to save money and build a smarter enterprise? By delivering the
right information, at the right time, in the right form, Ricoh MDS can help you control costs and enhance employee productivity
within your organization.

UNDERSTAND
Explore and define your organization’s document output environment.

IMPROVE
erstand
Und Provide future state recommendations based on the assessment and your
business goals and objectives.
ze

Im
Optimi

prov

TRANSFORM
Customer Execute the agreed plan of action to realize projected benefits with minimum
e

disruption.
m

ov GOVERN
G

or

er n n sf
Tr a Monitor and manage the transformed environment to measure cost savings
and service level agreements and identify areas for continuous improvement.

OPTIMIZE
Offer a single point of contact for local and global enterprise coverage,
including the alignment of technology, processes, services and support.

Solutions & Services Guide 4


How We Engage and Deliver MDS

Throughout the five phases, Service Managers and Project Managers work as an extension of your staff, and our Organizational
Change Management experts help employees make a productive transition from old processes to new ones.

Partnership

al Change Ma
ation na
ge
z
ani m
g Manage
oject me
nt

en
Or
Pr

t
erstand
Und

ze

Im
Optimi

prov
Customer

m e
ov
G

or
er n sf
Tran
Se
rv e nt
ic e
M an age m

PROJECT MANAGEMENT
Ricoh Project Managers deploy globally accepted PMI and/or PRINCE2® best practices and advanced tools to ensure schedules, savings
plans, and process improvements all align with expectations. They also fully understand and deliver best practices that have been
compiled from MDS engagements around the world.

SERVICE MANAGEMENT
Ricoh Service Management experts (Information Technology Infrastructure Library — ITIL / ISO20001) work with your internal teams to
ensure the transformed environment—or the “desired state”—is effectively governed, expertly measured and continuously optimized.
This ensures operational stability and can help you achieve enterprise goals.

ORGANIZATIONAL CHANGE MANAGEMENT


When new processes and infrastructures are implemented in an organization, end-user adoption and acceptance is essential for long-
term success. However, changing the way in which people work can be challenging, and overcoming the natural inertia surrounding
existing processes requires proactive measures. To address this, Ricoh has built a comprehensive organization change management
methodology around a framework from the Association of Change Management Professionals (ACMP) that balances the subjective,
qualitative and emotional elements of behavior change. This ensures end user behavior aligns with corporate goals.

PARTNERSHIP
Ricoh MDS experts work in collaboration with you to ensure the information infrastructure we create aligns with your core business
objectives. We also work closely with your employees to ensure ongoing success of the MDS engagement. This partnership approach
is key to the measurable success we’ve experienced in thousands of engagements worldwide.

Solutions & Services Guide 5


Ricoh MDS Services Delivery Portfolio

The Ricoh MDS Services Delivery Portfolio offers all the services required to design, construct, maintain and optimize a highly
efficient information infrastructure.

UNDERSTAND IMPROVE TRANSFORM GOVERN OPTIMIZE

Organizational Change Management

Project Management Service Management

Environmental Environmental
Environmental Impact Environmental Carbon Footprint
Sustainability Sustainability
Analysis Sustainability Design Balancing*
Education & Training Governance

Output Solution Delivery, Installation & Management Optimization


Output Analysis
Design Configuration Information Reporting Consultancy

Process Solution Service Level Maintenance &


Process Analysis Education & Training
Design Management Support

Document Lifecycle
IMAC-D Onsite Services
Services

Document Process
* Carbon footprint balancing is Security Management Remote Management
Optimization
available in EU market only

Multi-vendor Consumables
Management Management

Asset Management

Service Desk
Integration

Why Ricoh?
Ricoh’s MDS builds upon our core foundation of industry-leading hardware and software technologies and document and IT-
related services. Our commitment to hardware and software innovation is stronger than ever. Ricoh MDS, however, is about
much more than products. MDS addresses the business practices surrounding the management of both print and electronic
information and can be leveraged to help you manage critical business processes, activities, and resources with the ultimate
benefit of controlling costs. Ricoh is recognized today by both IDC and Gartner as a leader in the industry.

To learn more about how Ricoh MDS can help your organization, please contact your
local sales representative or visit our website at www.ricoh.com/mds

IDC MarketScape: Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis http://mds.ricoh.com/files/knowledge_center/IDC_MarketScape_Worldwide_
MPS_2011_Hardcopy_Vendor_Analysis_Report.pdf
Gartner, Inc: 2011 Magic Quadrant: Managed Print Services Worldwide http://www.gartner.com/technology/reprints.do?id=1-17TR8MJ&ct=111031&st=sg

Solutions & Services Guide 6


Document Process Outsourcing
Ricoh Professional Services (RPS)

Outsource the processes that are holding you back


In every organization, there is at least one document-intensive process that is a constant source of frustration. This process is not a
differentiator. It is not a competitive advantage. It is not what you do best, but it has to be done. Processes like these can slow down any
organization. They consume time and money — often far more than you realize. They hinder productivity, innovation and growth. Ricoh
Professional Services (RPS) specializes in handling these document-intensive processes for you, directly on-site at your facilities. We apply
unparalleled expertise in documents and process improvement, coupled with the talent and technologies required to generate immediate
results. Document Process Outsourcing is one of the fastest-growing segments in the document outsourcing industry, in part because of its
potential to flatten operating costs in areas prone to excess spending.

Redirect money and resources to core activities


When you outsource with RPS, you can redirect money and other critical resources to core activities. How much you save depends only on the
scope of the engagement. The reason is simple: outsourcing with RPS saves money. In large enterprises, RPS teams have enabled customers
to save millions of dollars annually. These savings are generated in tandem with other important and equally measurable improvements in
response time, efficiency, document quality and customer service.

Fleet Management

Technology sprawl - inefficient use Balanced deployment for cost savings and efficient usage

Protect your technology investment


Collectively, your fleet of document management systems represents a significant investment. In large enterprises, the total spend may be
several million dollars. Fleet management services from RPS enable you to protect this investment with unparalleled quality and efficiency. In a
fleet management engagement, RPS teams handle every aspect of your network printers, multifunction products (MFPs), high-speed copiers,
fax machines, and scanners (regardless of the original manufacturer). Depending on your needs, RPS can develop a customized program
that combines sophisticated fleet optimization with preventive maintenance, end-user training, inventory tracking and replenishment, and
additional basic daily services. Ultimately, fleet management services from RPS help reduce service calls and extend the life span of all the
document management systems in your enterprise.

Optimize performance and right-size your fleet


An effectively managed fleet can be a huge source of cost savings. Too often, however, these savings go unrealized because organizations lack
the technology and expertise required to turn potential savings into bottom-line results. RPS focuses primarily on device utilization — a detailed
analysis of real-time management data allows us to quickly identify when systems are overworked or underused. With this information at our
fingertips, we can recommend when systems should be removed from the fleet or relocated to run at the correct capacity and fully contribute
to enterprise productivity. RPS also manages lease expiration and financing. We can track usage by device, user, or department with high
accuracy, so you can perform departmental chargebacks. Implemented together, all of these activities can dramatically reduce your total cost of
ownership.

Solutions & Services Guide 7


Document Production Center
Improve quality, service, and delivery
The document production center, or central reprographics department (CRD), is a vital component in most businesses. This hub of activity
produces the materials you need to train employees, drive sales, secure deals and report results. The CRD is also one of the most challenging
departments to oversee. Managing staff is time-consuming, and if turnover runs high, document quality suffers. Managing workflow can be
even more difficult as you negotiate variations in equipment availability, operator proficiency and expectations from internal customers. RPS
excels in all of these areas. Whether you have an existing CRD or need to build one, we can manage all centralized copying, printing and
document production services. We can also provide more advanced services, such as document distribution, electronic proofing, workflow
management and job ticket processing.

Single point of contact


Today, RPS runs on-site copy centers and CRDs in hundreds of organizations like yours. In each case, our customers enjoy the convenience
of having a single point of contact for every question — whether it is related to an employee, a document, a deadline or a line-item cost.
In a document production center engagement, RPS teams run the shop to your exact specifications. This allows you to make sure internal
customers receive the quality and turnaround time they expect without managing the staff, technology or resources required to meet the
objective. More importantly, RPS typically generates measurable gains in efficiency, output quality and service — while enabling you to reduce
total spending on documents. We also offer rigorous cost accounting so you can justify budget expenditures or bill back jobs to a specific
department.

Mail Room Management


Simple concept, complex execution
Delivering the mail is an intuitively simple concept but an extremely difficult task to execute. The reason is the frequency of exceptions.
Variables may include mail that is delivered to an assistant, forwarded to another location, held during a vacation, or escalated to a different
recipient under special circumstances. In any mail route, the majority of stops will experience at least one exception per week. Adding to
the complexity are changing postal regulations, shipping and receiving needs, and fulfillment requests. As a result, mailroom management
consumes far too much time and money in most organizations. RPS can address this problem immediately.

Optimize mail routes and processing


RPS expertise includes mail route and mail processing optimization, as well as shipping and
receiving, and kitting and fulfillment. This experience enables us to make an immediate Find Out More Today
impact on mailroom efficiency, which triggers improvements in response time, error For more information about how
detection and resolution, consistency of service, and total costs. All mailroom metrics are Ricoh Professional Services can
tracked according to benchmarks we agree upon for the number of mail runs completed
help your organization streamline
daily, and when each run begins and ends. In fact, we build these service level agreements
into our contract with you. document workflow and make
an immediate positive impact on
RPS also offers digital mailroom services, including integration with document management operating costs - please contact your
systems and third-party software for enterprise content management (ECM) and enterprise local RPS representative.
document management (EDM). In these automated environments, paper mail is scanned,
then delivered and archived electronically.

Solutions & Services Guide 8


Network Support Services
Your Single Source for Complete National or Local IT Services and Support

Ricoh IT Services delivers expert technical assistance and network support with
nationwide coverage for any size organization in any industry. We offer a single
source for all your IT service needs, whether you are building a network from
scratch or looking to improve IT performance. Ultimately, Ricoh Network Support
Services enable you to offload time-consuming tasks, ensure high network uptime
and security, and take a more proactive approach to upgrades, maintenance, and
issue resolution.

Our Support Services Include:

Proactive Services
Ricoh Proactive Services help improve network performance and reduce the risk of outages that can compromise your business. Maintenance
and monitoring processes ensure peak performance of your IT infrastructure (servers and workstations) 24/7, and increase employee efficiency.
If we detect suspicious activity, we can either notify your IT teams to solve the problem or resolve it remotely for you.

Responsive Support
IT support enables your organization to supplement the capacity of your IT department. It also allows smaller businesses to leverage
professional IT skills and services without making a considerable investment in human resources.

Network Monitoring
Our Managed Services Operations Center (MSOC) is a state-of-the-art facility, featuring multi-tiered redundancies for the network, security
and monitoring systems, and power. Our IT and security specialists can protect your network infrastructure with round-the-clock coverage,
handling over 76% of IT issues remotely without having to dispatch a technician, saving you time and money.

Small Business Suite


Powered by IBM® Lotus® Foundations™ servers and managed by Ricoh IT professionals, the Ricoh Small Business Suite delivers everything small
and medium-sized businesses need to collaborate productively while improving security and reliability, cost-effectively.

Voice Over IP Integration


The integration of voice and data is a necessity in today’s digital world; however, the cost of connecting two or more offices for both
phone (voice) and data can be cost prohibitive. Partnerships with leading VoIP providers enable Ricoh to provide simple scalable, reliable
communication solutions for any size business.

Solutions for Large Enterprises


With our combination of over 1,700 expert IT engineers, national coverage, proven IT services expertise, and portfolio of remote and on-
site services, we can help you add IT capacity on short notice, outsource time-consuming, non-critical tasks, and maintain a higher level of
consistency across the enterprise.

Solutions & Services Guide 9


Advanced
Capture
Solutions

Contents

GlobalScan NX Overview...................................................... 11
What’s New in GlobalScan V2.2........................................... 12
GlobalScan NX Server 750................................................... 13
GlobalScan NX Server 32..................................................... 14
GlobalScan NX Server 5....................................................... 15
GlobalScan NX Serverless..................................................... 16
Streamline NX Overview....................................................... 17
Streamline NX...................................................................... 18
Streamline NX Capability Highlights..................................... 19
Streamline NX Components At-a-Glance.............................. 21
Streamline NX Print Release Station...................................... 22
Integrated Cloud Environment............................................. 23
Personal Paperless Document Manager................................ 25
AutoStore ........................................................................... 26
eCopy ShareScan Overview.................................................. 27
eCopy ShareScan Suite........................................................ 28
eCopy ScanStation............................................................... 29
eCopy ShareScan Office....................................................... 30
eCopy ShareScan Elements.................................................. 31
eCopy PDF Pro Ofice............................................................ 32
eCopy ShareScan Family Comparison................................... 33
Advanced Capture Solutions Comparison............................ 34
Hardware/Advanced Capture Solutions Compatibility........... 39

shaded rows indicate partner solution

Solutions & Services Guide 10


GlobalScanTM NX Overview
Simple, Company-wide Document Scanning & Routing

The GlobalScan NX Family delivers ease of use, ease of administration and simplified
scanning processes — even one-touch scanning. FREE Industry Templates can be
downloaded to let you get up to speed quickly and apply best practices. Available
templates include: healthcare, accounts payable, a general business workflow and many
more...please visit the GlobalScan NX Community at http://www.globalscannx.com.

GlobalScan NX Solutions

GlobalScan NX Server 750 GlobalScan NX Server 32


• Supports up to 750 MFPs • Supports up to 32 MFPs
• Route documents to email addresses, fax server, network • Route documents to email addresses, fax server, network
folders and more folders and more
• Supports a variety of image file formats incl. high • Supports a variety of image file formats incl. high
compression compression
• OCR powered by ABBYY delivers up to 99.8% accuracy • OCR powered by ABBYY delivers up to 99.8% accuracy
• Scan to ECM and line-of-business systems incl. SharePoint • Scan to ECM and line-of-business systems incl. SharePoint
• Scan to WebDAV • Scan to WebDAV
• XML, barcode support • XML, barcode support
• Server failover support (option) • Server failover support (option)
• Load-balancing (option)

GlobalScan NX Server 5 GlobalScan NX Serverless


• Supports up to 5 MFPs • Installs on the MFP, requires no separate server
• Route documents to email addresses, fax server, network • Supports a variety of image file formats
folders and more • Image preview
• Supports a variety of image file formats incl. high • Route documents to email addresses, fax server, network
compression folders and more
• OCR powered by ABBYY delivers up to 99.8% accuracy • OCR scan setting with searchable PDF output
• Scan to ECM and line-of-business systems incl. SharePoint • Scan to WebDAV
• Scan to WebDAV • XML support
• XML, barcode support
• Server failover support (option)

Easy to Administer

Admin Home Screen Setting up a Workflow


Via a web-based interface, Customize the user interface with
administrators can use the point-and-click Job Flow Configuration
configuration tools for easy tools. Just drag-and-drop icons to
customization of the user interface, create predefined fields for capturing
programming function buttons, metadata and establish unique rules
reviewing job logs and more. for distributing scanned files.

Solutions & Services Guide 11


GlobalScanTM NX What’s New in GlobalScan V2.2

OCR powered by ABBYY

GlobalScan’s all new OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts
scanned documents into searchable PDF files or editable file formats like Word and Excel, even
preserving the formatting of tables and diagrams.

OCR for GlobalScan NX Serverless

OCR option at the device allows you to create searchable PDF filesas you scan documents.

GlobalScan NX Server 5

The New GlobalScan NX Server 5 is ideal for small businesses, yet provides the robust capture and
distribution capabilities customers expect from GlobalScan NX.

Standard Language Support

New standard language support for: Danish, Portugese, Norwegian and Russian.

Supports 64-bit Systems

GlobalScan NX V2.0 brings 64 bit native support for Windows® server 2008 and Server 2012 R2
environments that utilize the 64-bit architecture.

New Plug-ins for GlobalScan NX™

DocumentMall - Simplify document scanning directly into DocumentMall® - Ricoh’s Cloud-based


document management solution.

SharePoint Enhanced - Automates the process of setting up and maintaining the connection
between GlobalScan NX and your Microsoft SharePoint system, dramatically reducing setup and
maintenance time.

FileNet - Allows the ability to deliver documents to FileNet P8 or an ECM system that supports CMIS.

MS Exchange - Provides the ability to send scanned documents by email using an Exchange server

Solutions & Services Guide 12


GlobalScanTM NX Server 750
Simple, Company-wide Document Scanning & Routing GlobalScan NX

GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers and directly into Microsoft SharePoint and other
line of business systems. With load-balancing and failover support optional, users across the • Supports up to 750 MFPs
entire company can reliably scan and route documents to predefined workflows using a simple
interface. • Load-balancing and failover support
optional

• 64 bit native support for Windows®


server 2008 R2 environments

Email Network Folder • 128-bit encrypted transmission of


scanned documents using HTTPS

• Enhanced security by not using the


MFP’s internal hard drive for image
ECM / EDM Systems storage
MFP with • Live LDAP reflects E-mail server
Card Authentication
GlobalScan NX Server
changes instantly at the MFP
DocumentMall RightFAX • Centrally manage: groups, devices,
servers, access logs and more
Failover Load • Configuration wizard to easily create
Support Balancing XML WebDAV FTP/SFTP
(optional) (optional) scanning projects

• Network log-in authentication


GlobalScan NX Server 750 includes optional failover support and load-balancing, OCR, scan to PDF/A and direct
routing to business systems. • Kerberos authentication with send-to-
folder and send-to-webDAV

Who Should Use GlobalScan NX Server 750 • Optional linear & 2D barcode support

• Medium to large sized businesses with specific workflow or performance requirements • Meets XML metadata standards for
• Enterprise applications incl. departments or branch offices seeking an easy to use, scalable import into XML/WebDAV systems
document capture and distribution solution with enhanced capabilities
• Single sign-on with optional Card
Authentication Package (CAP)
Benefits
• Dramatically reduces professional IT services required to setup and maintain scanning into • Open architecture
content management and line of business systems • Language support for: Danish,
• Simple operation increases user acceptance and reduces errors Portugese, Norwegian and Russian
• Digital documents save storage space and improve information flow
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Major Applications
Using GlobalScan NX Server 750
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
• Scanning projects are pre-set by administrators and mapped to buttons (including conversion
distribution to multiple destinations at once)
• Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job
improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Route documents to email addresses in the company address book, fax server, network • Data security and compliance
folders, home folders, FTP, line of business systems and document archives
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF (incl.
searchable, password protected and high compression) Complementary Products
• Creates PDF/A files for archival electronic document storage
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts scanned Card Authentication Package,
DocumentMall, Personal Paperless
documents into editable file formats including: searchable PDF, RTF (Microsoft® Word
Document Manager (PPDM), Keyboard
and Word Perfect), XLS (Microsoft® Excel, even preserving the formatting of tables and option for MP171 enables operation with
diagrams) GlobalScan NX
• Metadata can be entered using an external keyboard
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs)

Solutions & Services Guide 13


GlobalScanTM NX Server 32
Simple, Scalable Document Scanning & Routing GlobalScan NX

GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers and directly into Microsoft SharePoint and other
line of business systems. With GlobalScan NX, even a precise document scanning workflow
• Supports up to 32 MFPs
can be performed easily and consistently by just selecting a scanning project and pressing
start. • 64 bit native support for Windows®
server 2008 R2 environments

• 128-bit encrypted transmission of


scanned documents using HTTPS

Email Network Folder • Enhanced security by not using the


MFP’s internal hard drive for image
storage

• Live LDAP reflects E-mail server changes


ECM / EDM Systems instantly at the MFP
MFP with
Card Authentication GlobalScan NX Server • Centrally manage: groups, devices,
servers, access logs and more
DocumentMall RightFAX
• Configuration Wizard to easily create
scanning projects
Failover Support
(optional) • Network log-in authentication
XML WebDAV FTP/SFTP

• Optional Kerberos authentication


GlobalScan NX Server 32 scans to multiple formats, including OCR and PDF/A, and routes documents to a variety
• Optional linear & 2D barcode support
of destinations incl. directly into business systems.
• Optional failover support for the server

Who Should Use GlobalScan NX Server 32 • Meets XML metadata standards for
• Small to medium sized businesses, departments or branch offices seeking an easy to use, import into XML/WebDAV systems
scalable document capture and distribution solution with enhanced capabilities • Single sign-on with optional Card
Authentication Package (CAP)
Benefits
• Open architecture
• Dramatically reduces professional IT services required to setup and maintain scanning into
content management and line of business systems • Language support for: Danish,
• Simple operation increases user acceptance and reduces errors Portugese, Norwegian and Russian
• Digital documents save storage space and improve information flow
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Major Applications
Using GlobalScan NX Server 32
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
• Scanning projects are pre-set by administrators and mapped to buttons (including conversion
distribution to multiple destinations at once)
• Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Enhance images with included plug-in (hole punch removal, deskew, despeckle) • Data security and compliance
• Route documents to email addresses in the company address book, fax server, network
folders, home folders, FTP, line of business systems and document archives
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF Complementary Products
(password protected and high compression)
Card Authentication Package,
• Creates PDF/A files for archival electronic document storage
DocumentMall, Personal Paperless
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts scanned Document Manager (PPDM), Keyboard
documents into editable file formats including: searchable PDF, RTF (Microsoft® Word option for MP171 enables operation with
and Word Perfect), XLS (Microsoft® Excel, even preserving the formatting of tables and GlobalScan NX
diagrams)
• Metadata can be entered using an external keyboard
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs)

Solutions & Services Guide 14


GlobalScanTM NX Server 5
Small Business Document Scanning & Routing GlobalScan NX

GlobalScan NX Server 5 is ideal for small businesses, yet provides the robust capture and
Implementing this Solution
distribution capabilities customers expect from GlobalScan NX. GlobalScan NX Server 5
converts scanned paper documents into electronic files and routes them to network folders,
• Supports up to 5 MFPs
email addresses, fax servers, into Microsoft SharePoint and other line of business systems.
• 64 bit native support for Windows®
server 2008 R2 environments

• 128 bit encrypted transmission of


scanned documents using HTTPS
Email Network Folder
• Enhanced security by not using the
MFP’s internal hard drive for image
storage
ECM / EDM Systems • Live LDAP reflects E-mail server changes
MFP with instantly at the MFP
Card Authentication GlobalScan NX Server
• Centrally manage: groups, devices,
DocumentMall RightFAX
servers, access logs and more

• Configuration Wizard to easily create


Failover Support
(optional) scanning projects
XML WebDAV FTP/SFTP
• Network log-in authentication

GlobalScan NX Server 5 scans to multiple formats, including OCR and PDF/A, and routes documents to a variety • Optional Kerberos authentication
of destinations incl. directly into business systems.
• Optional linear & 2D barcode support

• Optional failover support for the server


Who Should Use GlobalScan NX Server 5
• Small sized businesses, departments or branch offices seeking an easy to use, scalable • Meets XML metadata standards for
document capture and distribution solution with enhanced capabilities import into XML/WebDAV systems

• Single sign-on with optional Card


Benefits Authentication Package (CAP)
• Dramatically reduces professional IT services required to setup and maintain scanning into
• Open architecture
content management and line of business systems (EFI Plug-ins for GlobalScan NX)
• Simple operation increases user acceptance and reduces errors • Language support for: Danish,
• Digital documents save storage space and improve information flow Portugese, Norwegian and Russian
• Electronic document routing reduces or eliminates courier service fees and speeds delivery

Using GlobalScan NX Server 5 Major Applications


• User-friendly, customizable display with large graphical buttons
• Scanning projects are pre-set by administrators and mapped to buttons (including
• Paper to electronic document
distribution to multiple destinations at once) conversion
• Combine scans from Flatbed and Auto Document Feeder in one job
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed • Business process control & workflow
• Enhance images with included plug-in (hole punch removal, deskew, despeckle) improvement
• Route documents to email addresses in the company address book, fax server, network • Data security and compliance
folders, home folders, FTP, line of business systems and document archives
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF
(password protected and high compression) Complementary Products
• Creates PDF/A files for archival electronic document storage
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts scanned EFI Plug-ins for GlobalScan NX, Card
documents into editable file formats including: searchable PDF, RTF (Microsoft® Word Authentication Package, DocumentMall,
and Word Perfect), XLS (Microsoft® Excel, even preserving the formatting of tables and Personal Paperless Document Manager
(PPDM), Keyboard option for MP171
diagrams)
enables operation with GlobalScan NX
• Metadata can be entered using an external keyboard
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs)

Solutions & Services Guide 15


GlobalScanTM NX Serverless
Simple, Affordable Document Scanning & Routing GlobalScan NX

GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers, online storage archives and other destinations.
Even precise document scanning workflows can be performed easily and consistently by just
• Easy to deploy - requires no separate
selecting a scanning project and pressing start. Because GlobalScan NX installs on the MFP, it server
requires no separate server.
• Administrator can manage multiple
MFPs and access an audit trail of
documents sent using a web-browser
based admin tool installed on a PC

• Document distribution processes are


Email Network Folder
setup for each MFP

• 128-bit encrypted transmission of


scanned documents using HTTPS

XML WebDAV FTP/SFTP • Enhanced security by not using the


MFP’s internal hard drive for image
MFP with storage
Card Authentication
DocumentMall • Live LDAP reflects E-mail server
(optional plug-in) changes instantly at the MFP

• Workflow Configuration Wizard lets


GlobalScan NX Serverless installs directly on Multifunctional Products, and features a user-friendly interface, administrators easily create scanning
intuitive admin tools, and electronic routing of documents to network folders, email addresses, fax servers and projects
other destinations
• Network log-in authentication

Who Should Use GlobalScan NX Serverless • Meets XML metadata standards for
import into XML/WebDAV systems
• Small to medium sized businesses, departments or branch offices seeking an easy to use,
scalable document capture & distribution solution that is easy to deploy and requires no • Migratable to GlobalScan NX Server 5,
separate server Server 32 or Server 750 for additional
capabilities
Benefits • Single sign-on with optional Card
• Simple operation increases user acceptance and reduces errors Authentication Package (CAP)
• Digital documents save storage space and improve information flow
• Language support for: Danish,
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Portugese, Norwegian and Russian
• Increases the Return on Investment (ROI) from networked MFPs
• Serverless configuration reduces costs of deploying and maintaining a separate server
• OCR scan setting with searchable PDF output
Major Applications
Using GlobalScan NX Serverless
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
conversion
• Scanning projects are pre-set by administrators and mapped to buttons (including
distribution to multiple destinations at once) • Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Data security and compliance
• Metadata can be entered using an external keyboard
• Route documents to email addresses in the company address book, network folders, home
folders, WebDAV, desktop PC and FTP
Complementary Products
• Creates PDF/A files for archival electronic document storage
• Supports a variety of image file formats including: JPEG, single-page TIFF, Multi-page TIFF,
Card Authentication Package, GlobalScan
PDF (image) NX Server 5, Server 32, Server 750,
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs) Keyboard option for MP171 enables
operation with GlobalScan NX

Solutions & Services Guide 16


Streamline NX® Overview
One integrated application for better document processes

Introducing the NEW “All-in-One” Solution


Streamline NX integrates key document processing capabilities into one solution. With Streamline NX, organizations can move
from paper to electronic documents, improve their information security and take steps to reduce everyday operating costs. The
single user interface and single admin application, position IT departments to reduce testing, training and support costs.

Integrated User Interface Accounting & Charge-back


No need to switch between applications - Track copy and print activity, establish
perform any of the user functions within printing rules, user quotas charge-backs.
one integrated interface at the MFP.

Card Authentication Administration & Reporting


Card Authentication improves security while With Integrated Device Management,
making it easier and faster for users to you can efficiently monitor and manage
authenticate and access networked MFPs. networked printing devices, and run reports
incl. print meters and device usage.

Document Scanning & Routing Secure Printing


Streamline NX converts scanned paper With Streamline NX, you can enjoy the
documents into electronic files and routes benefits of shared, centralized MFPs without
them to network folders, email addresses, compromising document security. The Print
fax servers and directly into Microsoft Release Station extends Streamline NX to
Sharepoint and other line of business devices that do not support the embedded
systems. software of Streamline NX, via a web-enabled
tablet running the software.

Solutions & Services Guide 17


Streamline NX®
One integrated application for better document processes Streamline NX

Streamline NX is an integrated “all-in-one” solution designed to improve the experience for Implementing this Solution
users while lowering the burden on IT. Users see one unified interface at the MFP to scan
documents and use secure printing. Administrators can configure Streamline NX, manage
• 64bit native support for Windows
users, devices and access reports all within a single application.
Server 2008 R2

• Virtual server support

• Load-balancing and failover

• Multi-domain support

• Authentication by Card, Network log-


in and Pin authentication support

• Optional Print Release Station extends


Streamline NX to devices that do not
support the embedded software

• Optional integration with RightFax


Server (requires plug-in)

• Optional integration with Sharepoint


(requires plug-in)

• Optional linear and 2D barcode


support (requires plug-in)

Streamline NX users can access all key features with a single sign-on direct from the integrated user interface. • Optional Hotfolder (requires plug-in)

• Scan-to-print (requires plug-in FREE)


Who Should Use Streamline NX
• Image Clean-up (requires plug-in FREE)
• Organizations seeking an “all-in-one” integrated application to improve document
processes
Major Applications
Solution includes:
Device Management • Paper to electronic document conversion
P Document Scanning & routing with OCR P
P Fax integration P Accounting & Charge-back • Business process control & workflow
P Secure Printing P Administration improvement
P Card authentication P Reporting
• Information security and compliance

Benefits • Reduce everyday operating costs

• Better efficiency of business operations through the use of electronic documents


• Simple software operation - single user interface and single admin application Complementary Products
• Integrated solution reduces training and application testing by IT departments
• Ability to protect sensitive information in line with company security policies Streamline NX Plug-ins for RightFax Server,
• Print Release Station extends Streamline NX to devices that do not support the embedded Sharepoint, Barcode, Hotfolder, Print
software of Streamline NX, via a web-enabled tablet running the software Release Station, keyboard option for MP171

Using Streamline NX
• No need to switch between applications - perform any of the user functions within one
integrated interface at the MFP
• Scan and route documents in a variety of formats to email addresses, fax server, network
folders, home folders, FTP, line of business systems and other destinations
• Users can safely send documents to MFPs where they are securely held until released by the
authorized user - protecting information confidentiality
• IT administrators can perform comprehensive device monitoring, batch configuration,
remote fleet management & firmware upgrades
• Administrators can configure settings to enforce policies, manage quotas, establish charge-
backs, and generate reports

Solutions & Services Guide 18


Streamline NX® Capability Highlights

Document Scanning and Routing

Highlights
• Users across the entire company can reliably scan and route documents to
predefined workflows using a single interface
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX,
BMP, GIF, PDF (incl. searchable, password protected and high compression)
• Creates PDF/A files for archival electronic document storage
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and
converts scanned documents into editable file formats including: searchable
PDF, RTF (Microsoft® Word and Word Perfect), XLS (Microsoft® Excel, even
preserving the formatting of tables and diagrams)
• 128 bit encrypted transmission of scanned documents using HTTPS
• Automatically routes incoming faxes to select network folders (with fax-
enabled MFPs)
• Integrates with RightFax Server, Sharepoint (requires plug-in)
• Plug-ins also available for scan to Hotfolder, Barcode recognition

Secure Printing
Highlights
• Users store, release and manage confidential documents with the security
of user ID and password authorization
• Fast and simple solution for protecting your organization’s confidential and
proprietary data with no extra hardware or software to deal with
• The user’s stored print jobs are displayed on the MFP’s touch screen display
• Print jobs are encrypted
• Jobs printed in error can be deleted by the user at the MFP panel before
being printed – reducing unnecessary output and saving costs
• Ability for administrators to set a rule to automatically delete print jobs
after a specified time period
• User can change the “Quantity”, “Duplex” and “Color” settings before
printing
• A “Check Print” feature allows users to print only one copy of the print job
to check settings
• Print Release Station option extends Streamline NX to devices that do not
support the embedded software of Streamline NX, via a web-enabled
tablet running the software

Card Authentication
Highlights
• Wide range of proximity cards supported including: HID, HID iClass, CASI-
Rusco, Mifare and NxtWtch
• Issued cards can manage user privileges, regulate scanning features and
other functions
• Reduces output costs, for example by restricting the use of color only to
authorized card holders
• Users can authenticate at an MFP using the same card issued to access
buildings (such as an employee ID badge)

Solutions & Services Guide 19


Streamline NX® Capability Highlights (continued)

Device Management

Highlights
• Real-time device status monitoring keeps administrators informed about
toner, paper levels and other basic device functions and additional data is
collected for Ricoh devices
• Visual icons provide an at-a-glance “dashboard” showing the status for
each networked device
• Quickly navigate to a specific device and display its properties
• Administrators can use “templates” (groups of settings) and “policies”
(devices to which the templates are applied)
• Presents a standard set of data for most manufacturers’ devices, along
with the total print meter, toner, paper levels, and other basic device status
• Additional detailed meter data is collected for Ricoh devices, including
copy, scan, print and fax usage – distinguish between color and black &
white and measure output by settings like duplex or 11 x 17
• Batch Configuration saves you time and lets you work with multiple
devices at once - convenient for performing a fleet refresh

Accounting & Chargeback

Highlights
• Establishes accountability through cost tracking tied to the identity of
individual users
• Track copy and print activity, establish printing rules, user quotas charge-
backs
• Manage and set budgetary account limits for copying and printing by user
• Notify users (via pop-up messages) of print job costs and applicable
settings to manage expense

Administration & Reporting

Highlights
• Ability to set (roles based) levels of administrator control
• Establish printing rules such as page limits by device, color usage, duplex,
restrict access to certain settings
• Use accurate and comprehensive tracking for proof of compliance
• Run reports based on information gathered from devices, such as device
status, counter information, job logs, etc
• Access and audit job logs by user
• Templates can be used to automatically generate reports according to a
schedule

Solutions & Services Guide 20


Streamline NX® Components At-a-Glance

Device Management
Scanning & Routing

Admin & Reporting


Secure Printing

Authentication

Accounting
Capabilities

Scan to image file formats incl.: TIFF, JPEG, PNG, DCX, BMP, GIF P
PDF/A archival file format for electronic document storage P
OCR with support for editable formats (incl. PDF, Microsoft® Word, Excel, and
P
Word Perfect)
Auto-route incoming faxes P
Optional integration with Sharepoint (requires plug-in) P
Optional integration with RightFax Server (requires plug-in) P
Optional scan to HotFolder (requires plug-in) P
Optional linear and 2D barcode support (requires plug-in) P
128-bit encrypted transmission P
Release confidential documents at the MFP with user ID/password P
Held print jobs are encrypted P
Authentication at the MFP by card, network log-in or pin P
Card authentication with a wide range of proximity cards supported P
Issued cards can manage user privileges P
Device monitoring; total print meter, toner, paper levels and other basic functions P
Collect detailed meter, alert and status information P1
Batch configuration P1
Remote fleet management P1
Establish charge-backs P
Set budgetary account limits P
Pop-up messages provide notification to users P
Set roles based administrative levels P
Establish printing rules to allow/restrict certain settings on devices P
Manage user privileges P
Access and audit job logs by user P
partial list
1
Ricoh devices

Solutions & Services Guide 21


Streamline NX® Print Release Station Streamline NX
Extends secure printing to 3rd Party MFPs Print Release Station

The Print Release Station for Streamline NX lets you enjoy secure follow me-style printing on Implementing this Solution
devices that do not support the embedded software. It extends the locked print capabilities
of Streamline NX to these other devices and expands your secure printing options to include
• The Print Release station is comprised
printing to 3rd party MFPs, laser printers, and older Ricoh devices. of a tablet and a card-reader, housed
together in a free-standing unit

• Streamline NX’s print manager runs as


a web-based application on the tablet

• Authentication via HID card, network


ID, or PIN

• Communicates with the Streamline NX


Older Ricoh Devices server and the device via the network

Major Applications

3rd Party Laser Printers • Environments where there are multiple


devices from different manufacturers

Ricoh Laser Printers • Information security and compliance

• Reduce everyday operating costs


3rd Party MFPs

The Print Release station expands your secure printing options to include printing to 3rd party MFPs, laser
printers, and older Ricoh devices Complementary Products

Who Should Use the Print Release Station Streamline NX

• Organizations looking to extend Steamline NX’s secure printing to 3rd party MFPs, laser
printers, and older Ricoh devices

Benefits
• Extends the locked print capabilities of Streamline NX to devices that do not support the
embedded software
• Lets you print securely from devices that are familiar and convenient to you
• Locked print feature prevents sensitive printed documents from sitting exposed in the
printer tray
• Print jobs that have been sent to the printer in error can be deleted before they’re released,
which reduces wasteful printing

Using the Print Release Station


• Simple software operation - single user interface and single admin application
• When you print using Streamline NX, your print jobs are held in queue on the server until
you are present at the device
• After authentication, you can see and edit your print queue from the tablet
• Once the desired print job is identified and selected, your documents are released to the
device and printed while you are present
• Follow me-style printing printing lets you access your print job from any Streamline NX or
Print Release Station enabled device

Solutions & Services Guide 22


Integrated Cloud Environment
Cloud Computing Productivity from your MFP

Ricoh’s Integrated Cloud Environment unlocks new productivity-enhancing capabilities from Implementing this Solution
your MFP without the technical hassle and cost of on-premises solutions. Services are easy
to turn on and add or change with your needs. You can be up and running quickly adding
• No IT services required and no need
scanning, mobile printing and other improvements to your document workflow.
for ongoing maintenance or software
updates

• 128-bit encryption of documents during


the scanning and printing processes

• Ricoh’s Integrated Cloud Environment


is within a SAS70/SSAE16 compliant
facility

• 99.9% uptime with zero data loss over


6 years

Major Applications

• Cloud scanning and OCR

• Cloud printing for mobile professionals and


people on the go

Ricoh’s Integrated Cloud Environment provides an easy to use interface.


Complementary Products

Print Cloud
Who Should Use Integrated Cloud Environment
• Organizations looking for a cloud scanning and cloud printing service that can connect to
their other cloud-based services

Benefits
• Reduces the typing burden by converting scanned documents into editable digital files
• Save document search & processing time with the creation of searchable file formats
• Scan directly to your favorite cloud services for access to your documents from anywhere -
no more lost or forgotten documents while you’re on the go
• Eliminates stacks of business cards accumulating with batch scanning and extraction of
contact information; aggregates your contacts into a manageable list
• Receipt scanning extracts & compiles data from multiple receipts at a time; export results
to QuickBooks, Quicken, Microsoft Excel, CSV, PDF table, QuickBooks IIF file, MYOB, XERO,
Saasu, or Freshbooks

Using Integrated Cloud Environment


• At the MFP you can access the capabilities of the Integrated Cloud Environment from the
touch screen panel
• Simple, easy to use interface has large graphical buttons and only the services that have
been activated appear
• As new services are ordered by the customer, they automatically appear in the menu
displayed on the MFP
• Processes such as OCR, document indexing and file conversion are performed in the cloud
• Resulting electronic files are delivered according to instructions including sending to other
cloud-based services, or delivery to an email address as a searchable text document
• Scan documents and send files to Box, Evernote, Google Docs and other cloud services

Solutions & Services Guide 23


Integrated Cloud Environment Cloud Scanning

Many cloud services are available for business productivity, cloud storage, collaboration and CRM. The
Integrated Cloud Environment includes built-in connections that let you scan directly to these popular
applications. You can save steps by scanning documents into the applications you use right from the MFP.

Scan to:

Solutions & Services Guide 24


Personal Paperless Document Manager Personal Paperless
Powerful, Personalized Document Scanning and Routing Document Manager

Personal Paperless Document Manager (PPDM) gives users personalized document capture Implementing this Solution
and conversion. At the MFP, on the desktop or in the cloud, PPDM is designed to make
productivity convenient and easy.
• Set up customized workflows that are
accessible at Ricoh networked MFPs

• Integrate directly with network


repositories, enterprise content
management platforms or document
accounting systems

• Automated extraction and delivery of


data from paper forms

• Solution is sold by desktop computer


(MFP client and PSP server software are
included at no additional cost)

• Nuance Cloud Connector available for


IOS and Android mobile phones

• Simplified software installation process

• Automatic language detection including


PPDM serves as your personal filing system and provides easy PDF editing and conversion eliminating the need to recognition of Simplified and Traditional
install Adobe Acrobat. Chinese, Japanese and Korean

• Recognition of legal documents and


Who Should Use Personal Paperless Document Manager
vertical text
• Knowledge workers looking to convert paper documents into electronic files for
distribution, processing, indexing, storage or archiving • Support for Amazon Kindle® readable
format, Microsoft Silverlight multimedia
Benefits content

• Unlocks the value of information in documents • Document security via 128-bit


• Paperless process efficiencies including: reduced storage space, lower courier costs, and encryption and password protection
faster access to data • Supports Java 11.x devices with the
• Eliminates the time and cost of “knowledge re-creation” from paper or image-only files larger screen
• Increased mobility by extending the desktop experience to the cloud

Using Personal Paperless Document Manager at the MFP


• Clean interface personalized to you Major Applications
• Sign in to any MFP; select your folder destinations and scanning options, then press Start
• Documents can be routed to your computer, a document management solution or the • Customized paper to electronic
cloud in a few quick steps document workflows

• Integration and distribution of multiple


Using Personal Paperless Document Manager on the Desktop file types
• PPDM’s modules work together to let you manage documents; create and edit PDFs and
• Cloud-based document collaboration,
convert files to editable text using OCR
mobility
• Create PDF documents out of virtually any file, eliminating the need an expense of having
to install Adobe Acrobat
• Add Word, Excel and other files into a PDF document without opening them and just by
using drag & drop Complementary Products
• Perform automatic text redaction
DocumentMall
Using Personal Paperless Document Manager in the Cloud
• PPDM integrates with Ricoh’s DocumentMall for true Document Management in the Cloud
• Nuance Cloud Connector lets you integrate PPDM with over thirty cloud storage services,
including Microsoft Live SkyDrive®, Google Docs, Evernote and Box
• Manage folders, files, and documents and access them via a web browser

Solutions & Services Guide 25


AutoStore®
Document Driven Business Automation

AutoStore captures content, paper and electronic documents and routes them into your
Implementing this Solution
business systems and applications. By leveraging your Ricoh MFPs, AutoStore accelerates the
flow of information and enables businesses to realize their full potential for document process
• Easily create and configure
automation.
personalized workflows

• Context sensitive MFP menus based on


user credentials

• Integration into 700+ MFPs and more


Groupware &
Collaboration Storage than 40 document management
Systems systems
MFPs
• Database lookup reduces panel level
indexing
Document Management
Systems • Highly scalable solution that
Electronic documents can accommodate virtually any
organizational requirement
File, Fax and Email
• Exception processing enhances user
Services
productivity
TWAIN Document
Scanners • Document tracking, audit trails and
Open Connectivity
reporting

Smartphones
Major Applications
One press of a button on a Ricoh device initiates the AutoStore workflow to capture, process and route documents
to virtually any business application or DMS. • Reduces time and cost of records
processing

Who Should Use AutoStore • Manages security risks associated with


• Organizations interested in automating their manual processes, and taking advantage of a paper documents
faster, more efficient work environment • Enables instant access to information

Benefits • Ideal for: Education, Accounts Payable,


Financial, Healthcare, Banking,
• Transform manual paper processes into easy and efficient electronic document workflows
Insurance, Retail, Transportation
• Easily scan, index, convert and distribute documents & Logistics, Legal, Local and State
• Reduce cost of document processing by removing manual steps Government, Public Utilities
• Enhance document quality and convert images into multiple formats
• Gain control over information security with audit and reporting features
• Deploy quickly with easy setup procedures Complementary Products
• Reduce paper consumption
Keyboard option for MP171 enables
Using AutoStore operation with NSI AutoStore
• Capture information and documents from virtually any paper or electronic source
• Index paper and electronic documents before storage
• Scan once and deliver to multiple destinations
Ricoh Solutions Partner Program
• Create personal workflows with network authentication
• Convert scanned documents into various formats such as searchable PDF, Word, and Excel
The developer of this product, Notable
• Improve communication with automatic email notifications Solutions, Inc., is a PREMIER partner member
• Scan to Groupware and Collaboration systems (Lotus Notes, SharePoint 2010, Google Docs, of Ricoh’s Solution Partner Program. This
Exchange) product is sold and supported by Ricoh.
• Leverage mobile devices (smartphones/tablets)
PREMIER

Solutions & Services Guide 26


eCopy ShareScan Overview
Transform & merge paper documents into business-critical workflows

eCopy enables you to extend the capabilities of a Multifunctional Product (MFP) or scanner to be a bridge between paper and
digital workflows, seamlessly integrating with other critical business applications. With eCopy, businesses can transform full-
color or black & white paper documents into electronic images that are easily shared, managed and processed utilizing network
and business applications.

eCopy ShareScan® Solutions

eCopy ShareScan eCopy ShareScan eCopy ShareScan


Suite Office Elements
Advanced document automation with Advanced scanning and archival solution Scan-to-file and scan-and-send solution
MFP scanning and OCR that streamlines for general office document distribution, sets a new standard for usability, security,
structured document workflows. collaboration and archiving. expandability and administration.

Connectors & Extenders - eCopy is built on an extensible platform, which enables customers and partners to further expand the
functionality of eCopy. Application Connectors enable the sending of documents from network MFPs directly into business applications
and content management systems. Document Process Extenders add document automation capabilities to eCopy ShareScan,
accelerating a wide range of paper-to-digital document workflows.
All eCopy ShareScan Solutions have volume pricing available starting at just 3 licenses.

eCopy ShareScan Configurations

Optional Deskmount Bracket

Embedded eCopy ScanStation


All three eCopy ShareScan solutions run in an embedded The separate external kiosk ensures high security, accessibility and
configuration on the MFP utilizing the device’s touch screen indexing quality control from TWAIN, ISIS MFPs and scanners.
display. An external keyboard option for MP171 is available. Available only with eCopy ShareScan Suite.

PREMIER

Solutions & Services Guide 27


eCopy ShareScan Suite eCopy ShareScan Suite
Transform & merge paper documents into business-critical workflows

eCopy ShareScan Suite delivers an exceptionally simple yet capability-rich user experience Implementing this Solution
that empowers users across your organization to easily and securely capture data contained
in paper documents. With eCopy ShareScan Suite, you can increase office productivity and
• Configure, track activity and manage an
shrink your environmental footprint by automating paper-intensive processes and routing your entire fleet remotely
documents to Leading ECMs with eCopy’s library of connectors using your Ricoh MFP.
• Single secure back-up point with all
settings and profiles stored in an SQL
database on a secure server

• Native integration with Active Directory,


eDirectory and your system user security
credentials

• eCopy’s library of connectors enable


real-time interaction with leading ECMs
such as SharePoint, RightFax, EMC
Documentum, iManage WorkSite,
OpenText DM or OpenText eDOCS (up
to 3 connectors included)

• Support hosted Exchange environments


via WebDAV, OWA and SSL

• Customizable XML output enables


integration into ERP, HL7, Oracle and
other platforms

• Try new workflows prior to rollout with


eCopy ShareScan Suite converts paper documents into electronic files and integrates directly with network the integrated workflow simulator
repositories, ECM platforms, document accounting and other systems.
• An easy-to-use Software Development
Kit (SDK) is available
Who Should Use eCopy ShareScan Suite
• Companies looking to save time, reduce costs and improve productivity by automating
document workflows
Major Applications
Benefits
• Healthcare, Education, Legal
• Automate paper forms processing, reduce errors and cut costs
• Increase access to information and spend less time searching for the right documents • Financial services, Insurance,
• Capture information trapped in paper – making it accessible and usable Manufacturing firms
• Establish online information workflows to streamline your business • Federal, state and local government

Using eCopy ShareScan Suite • General business document distribution


and archiving solution
• Intuitive graphical user interface and consistent user experience across all MFPs
• Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook
and IBM Lotus Notes e-mail, web folders, databases or FTP Complementary Products
• Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files–including
columns, graphics and tables eCopy PDF Pro Office, Equicttrac Express,
• Use Image Enhancement processes to “clean up” scanned documents Equitrac Office, Equitrac Professional, Optional
External Keyboard
• Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and
routing scanned documents by reading barcodes
• Process forms faster with zonal OCR to extract data and pass it to back-end applications Ricoh Solutions Partner Program
• Create your own customized workflows with “Quick Connect” using “Scan-to” profiles
The developer of this product, Nuance
• With automated redacting and highlighting, eCopy searches for matches to entered text, Communications, Inc., is a PREMIER partner
performs the operation then routes a PDF for review member of Ricoh’s Solution Partner Program.
• Add Bates/Endorsement stamps to a scanned file This product is sold and supported by Ricoh.

PREMIER

Solutions & Services Guide 28


eCopy ScanStation eCopy ScanStation
Secure eCopy ShareScan kiosk solution

The eCopy ScanStation attaches to the Multifunctional device or desktop and includes an Implementing this Solution
integrated, free standing touch screen, keyboard and PC. The eCopy ScanStation is for use with
eCopy ShareScan Suite, which provides secure document scanning and integration into business
• The eCopy ScanStation includes all
applications and processes.
the hardware and document imaging
processing software required to run
eCopy ShareScan

• Configure, track activity and manage


an entire fleet remotely
Ergonomic Kiosk for easier accessibility
Uses a full-sized, vertically adjustable hardware • Single secure back-up point with all
keyboard, mouse and 15-inch LCD touch settings and profiles stored in an SQL
screen with sliding platform. database on a secure server

• Native integration with Active


Directory, eDirectory and your system
user security credentials

• eCopy’s library of connectors enable


real-time interaction with leading ECMs
such as SharePoint, RightFax, EMC
eCopy ScanStation is a secure eCopy ShareScan kiosk solution and supports a wide range of copiers Documentum, iManage WorkSite,
and scanning peripherals.
OpenText DM or OpenText eDOCS (up
to 3 connectors included)

Who Should Use eCopy ScanStation • Support hosted Exchange environments


• Workgroups and enterprises looking to save time, reduce costs and improve productivity by via WebDAV, OWA and SSL
automating document workflows • Customizable XML output enables
• Federal offices requiring Common Access Card (CAC) to securely authenticate and use integration into ERP, HL7, Oracle and
Multifunction Products (MFPs) on the network other platforms

• Try new workflows prior to rollout with


Benefits
the integrated workflow simulator
• Automate paper forms processing, reduce errors, and cut costs
• Increase access to information and spend less time searching for the right documents
• Capture information trapped in paper – making it accessible and usable
• Establish online information workflows to streamline your business
Major Applications
• Ergonomic Kiosk for accessibility and desk mount bracket configuration for networked
scanners • General business document distribution
and archiving solution
Using eCopy ScanStation
• Federal, state and local government
• eCopy ScanStation includes a freestanding touch screen and keyboard that connects easily
to any scan-enabled MFP
• Intuitive graphical user interface and consistent user experience across all MFPs
• Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook Complementary Products
and IBM Lotus Notes e-mail, web folders, databases or FTP
• Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files–including eCopy PDF Pro Office, Equicttrac Express,
Equitrac Office, Equitrac Professional
columns, graphics and tables
• Use Image Enhancement processes to “clean up” scanned documents
• Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and Ricoh Solutions Partner Program
routing scanned documents by reading barcodes
The developer of this product, Nuance
• Process forms faster with zonal OCR to extract data and pass it to back-end applications
Communications, Inc., is a PREMIER partner
• Create your own customized workflows with “Quick Connect” using “Scan-to” profiles member of Ricoh’s Solution Partner Program.
• With automated redacting and highlighting, eCopy searches for matches to entered text, This product is sold and supported by Ricoh.
performs the operation then routes a PDF for review
• Add Bates/Endorsement stamps to a scanned file PREMIER

Solutions & Services Guide 29


eCopy ShareScan Office eCopy ShareScan
Capture & connect paper documents into online office workflows Office

eCopy ShareScan Office delivers an exceptionally simple yet capability-rich user experience Implementing this Solution
that empowers users across your organization to easily and securely capture data contained
in paper documents. With eCopy ShareScan Office, you can increase office productivity and
• Configure, track activity and manage
shrink your environmental footprint by automating paper-intensive processes using your Ricoh an entire fleet remotely
MFP.
• Single secure back-up point with all
settings and profiles stored in an SQL
database on a secure server

• Native integration with Active


Directory, eDirectory and your system
Email Network Folder user security credentials

• eCopy’s library of connectors enable


Desktop Fax real-time interaction with leading ECMs
such as SharePoint, RightFax, EMC
MFP with ECM/EDM Documentum, iManage WorkSite,
eCopy Office systems OpenText DM or OpenText eDOCS (up
to 1 connectors included)

• Support hosted Exchange environments


eCopy ShareScan Office scans, converts and routes to fax, network folder, email and desktop as well as leading
via WebDAV, OWA and SSL
ECM systems. Users can also create customized workflows.
• Try new workflows prior to rollout with
the integrated workflow simulator
Who Should Use eCopy ShareScan Office • An easy-to-use Software Development
• Workgroups and enterprises looking to save time, reduce costs and improve productivity by Kit (SDK) is available
automating document workflows

Benefits
• Automate paper forms processing, reduce errors and cut costs Major Applications
• Increase access to information and spend less time searching for the right documents
• Healthcare, Education, Legal
• Capture information trapped in paper – making it accessible and usable
• Securely scan and send paper documents to a network folder, so this information can be • Financial services, Insurance,
incorporated in other workflows Manufacturing firms
• Automatic conversion of scanned documents to editable Microsoft Office and Excel
• General business document distribution
• Redact all of the instances of the text string the user entered to ensure privacy and security and archiving solution

Using eCopy ShareScan Office


• Intuitive graphical user interface and consistent user experience across all MFPs Complementary Products
• Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook
and IBM Lotus Notes e-mail, web folders, databases or FTP eCopy PDF Pro Office, Optional External
• Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files–including Keyboard
columns, graphics and tables
• Use Image Enhancement processes to “clean up” scanned documents
Ricoh Solutions Partner Program
• Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and
routing scanned documents by reading barcodes The developer of this product, Nuance
• Process forms faster with zonal OCR to extract data and pass it to back-end applications Communications, Inc., is a PREMIER partner
• With automated redacting and highlighting, eCopy searches for matches to entered text, member of Ricoh’s Solution Partner Program.
performs the operation then routes a PDF for review This product is sold and supported by Ricoh.

PREMIER

Solutions & Services Guide 30


eCopy ShareScan Elements eCopy ShareScan
Basic document scanning and distribution for office productivity Elements

eCopy ShareScan Elements helps organizations save time, reduce costs and increase business Implementing this Solution
results through an automated document management solution that securely puts paper
documents directly into electronic workflows.
• Native integration with Active
Directory, eDirectory and your system
user security credentials

• Requires little training and is easy to


support with central administration

Email Network Folder • Expandable, customizable solution with


hundreds of integrations available for
popular applications

• An easy-to-use Software Development


MFP with Kit (SDK) is available
eCopy Elements Desktop Fax

Major Applications
eCopy ShareScan Elements scans, converts and routes to fax, network folder, email and desktop

• Integration of paper documents into


electronic business processes
Who Should Use eCopy ShareScan Elements
• Organizations of all sizes seeking to automate paper processes with electronic capture and
distribution
Complementary Products
Benefits
eCopy PDF Pro Office, Equicttrac Express,
• Enables users to share and collaborate using paper documents just as easily as they would
Equitrac Office, Equitrac Professional, Optional
with electronic documents External Keyboard
• Helps users securely scan and send paper documents to a network folder, so this
information can be incorporated in other workflows
• Automatic conversion of scanned documents to editable Microsoft Office and Excel Ricoh Solutions Partner Program
• Users can redact all of the instances of the text string the user entered to ensure privacy and
security The developer of this product, Nuance
Communications, Inc., is a PREMIER partner
member of Ricoh’s Solution Partner Program.
Using eCopy ShareScan Elements This product is sold and supported by Ricoh.
• An intuitive interface makes it easy to capture hardcopy documents and incorporate them
into electronic workflows PREMIER
• Scan-to-PDF/A and encryption for document imaging
• Scan-to-email directly from user email accounts and email address lists, accessed from the
MFP as well as fax and network folders
• Optical character recognition to create Microsoft Word, Excel or searchable PDF files from
scanned documents
• Generate audit reports by date, device, user connector and job status to track usage
• Usage monitoring and reporting provides audit trails and document tracking

Solutions & Services Guide 31


eCopy PDF Pro Office eCopy PDF Pro Office
Smart PDF desktop software companion to MFPs

This enterprise-ready PDF solution is a powerful, easy-to-use PDF solution that lets Implementing this Solution
you create, convert and collaborate for dramatic productivity gains and cost savings.
eCopy PDF Pro Office is an affordable solution, yet it provides a robust feature set • Connect with popular Enterprise
for exceptional value. Plus, eCopy PDF Pro Office is the only PDF desktop software Content Management and other
solutions including: Microsoft®
solution that is integrated with eCopy ShareScan®.
SharePoint®, Autonomy iManage
WorkSite, OpenText DocsOpen,
Connectivity Solutions (eDocs
Hummingbird), LiveLink, LexisNexis
CaseMap

eCopy ShareScan • Integrates with Windows 7 and


PDF & Microsoft
Office Formats Microsoft Word, Excel, PowerPoint and
Outlook
Electronic
eCopy
Documents PDF Pro Office • Provides an easy transition from eCopy
PaperWorks

PDF
• Requires little training and is easy to
Content support with centralized administration
Management
Systems
Business
Applications

Major Applications
eCopy PDF Pro Office lets you create PDf files and forms from many sources and serves as a companion to eCopy
ShareScan for scanning from an MFP to your desktop. • Paper and electronic document process
automation
Who Should Use eCopy PDF Pro Office • Document conversion and data extraction
• eCopy ShareScan users seeking the most streamlined experience when scanning from a – with several output format options
networked MFP
• Workgroup collaboration
• Organizations looking for a complete PDF solution for multiple departments - HR, Sales,
Marketing, Finance, Legal and more • Business process and workflow
improvement
Benefits
• Save time through accurate document conversion of PDF files into editable, searchable XPS,
Corel® WordPerfect® and Microsoft® Word, Excel® or PowerPoint® documents
• Make a professional presentation with great looking documents and sharable PDF Portfolios Complementary Products
• Collaborate more effectively with annotation tools that let you add notes, stamps, call-outs
and more to PDF documents eCopy ShareScan
• Access your PDF documents anytime, from anywhere with the ability to connect to multiple
cloud storage services at once – directly from your toolbar

Using eCopy PDF Pro Office Ricoh Solutions Partner Program


• Create, edit, and mark up 100% industry-standard, universally viewable PDF files
The developer of this product, Nuance
• Convert PDF to and from Office formats – complete with fully-formatted text, columns,
Communications, Inc., is a PREMIER partner
tables and graphics member of Ricoh’s Solution Partner Program.
• Make advanced edits with word processing functionality from within the PDF itself – no This product is sold and supported by Ricoh.
other programs required
• Redact and highlight automatically with Advanced Search PREMIER
• Speak your notes and edits with speech recognition technology from Dragon Notes
• Sign documents electronically
• Compare document versions automatically
• Convert and create forms
• Create imposition files for production print jobs
• Reduce file size for any PDF without sacrificing image quality
• Protect files with password encryptions and permission controls with Digital Rights
Management support

Solutions & Services Guide 32


eCopy ShareScan Family Comparison

eCopy ShareScan eCopy ShareScan eCopy ShareScan eCopy ShareScan


Elements Office Suite ScanStation

Kiosk for High Security,


Accessibility & Index
Keying Options

Advanced Document
Automation

General Office Document


Collaboration & Archival
Capabilities

Enterprise Scan to Mail,


Folder & PC Desktop

Includes Elements Includes Office Includes Suite


• Advanced Email • Plus your choice of 1 • Plus your choice of 2 • Ergonomic scan stand
• Folder and desktop connector* connectors* • Full size keyboard, mouse
connectors • 5 Seats of eCopy PDF Pro • Barcode Recognition pad and 10.5” color LCD
• Image enhancement Office included • Bates Stamping touch screen
• Conversion to Microsoft • Quick Connect • Available in desktop
.doc/.xls • Cost Recovery Extender configuration for scanners
• Searchable & ultra- • Forms Processing Extender • “CAC Ready” for federal
compressed PDF government installations
• 10 Seats of eCopy PDF Pro
• Single Sign On Office included
• Advanced fleet, user &
group management
• 1 Seat of eCopy PDF Pro
Office included

1
Choose from: SharePoint, RightFax, EMC Documentum, iManage WorkSite, OpenText DM, OpenText eDOCS or Cost Recovery

Solutions & Services Guide 33


Advanced Capture Solutions Comparison

GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Document Manager

AutoStore (by NSi)


Personal Paperless

eCopy ShareScan
Streamline NX

Elements
Scanning & Routing
Email P P P P P P P P P P P
Folder P P P P P P P P P P P
Fax (Outgoing) O 3
O 3
O 3
O 3
P P P P P
Fax (Incoming) P1 P1 P1 P1 P1 P O2 P O P
Desktop PC P P P P P P P P P P P
Printer P P P P P P P P P
FTP P P P P P P P P P P P
Secure FTP P P P P P P P P P P
HTTP P
ODBC Databases P P P
WebDAV P P P P P P P
Exchange Public Folders P P P P P P
Document File Types
JPEG P P P P P P P P P P P
GIF, PNG, BMP, DCX P P P P P
Single-page TIFF, Multi-page TIFF P P P P P P P P P P P
TIFF-F P P P P P P P P P
PDF Image P P P P P P P P P P P
PDF Text only P P P P P P P P P P P
PDF Image + Text (searchable PDF) P P P P P P P P P P P
PDF/A (Archival format) P P P P P P P P P P P
PDF w/proprietary compression P P P P P
RTF (Microsoft Word, WordPerfect) P P P P P P P P P P
XLS (Microsoft Excel) P P P P P P P P P P
XML P P P P P P
1
Can route based on sub-addressing or transactionstation P = Feature is supported
information (TSI). No fax server required. O = Feature is supported by an option
2
With optional connector
3
Scan to fax server w/ RightFax optional plug-in

Solutions & Services Guide 34


Advanced Capture Solutions Comparison

GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Document Manager

AutoStore (by NSi)


Personal Paperless

eCopy ShareScan
Streamline NX

Elements
Document File Types (continued)
CSV P
TXT P P
DBF P
JBIG2 PDF P
JPEG2000 P
Image Processing
Optical Character Recognition (OCR) P8 P8 P8 P P8 P P P P P P
Image preview P P P P P P P P P P
9
Auto-orientation P P P P P P P P P P
Basic image clean-up P P P P P O1 O1 O1 P P
Despeckle/Deskew P P P P P O 1
O 1
O 1
P P
Insert, delete or rotate pages in a scan job at the MFP O2 O4 O4 O4 P P P P P P
Desktop Application for Image Editing O 2
O 2
O 2
O 2
O 2
P P P P P
Bates Stamp P P O3 P P O3
Watermark P P
Connectors & Plug-ins to other Software Applications
Open Text Alchemy P7 P7 P7 P
Domino.Doc P7 P7 P7 P
DocumentMall O 4
O 4
O 4
O 4
O 4
O 4
O 4
O 4
O4 P
EMC Application Xtender P7 P7 P7 P
7 7 7
EMC Captiva InputAccel P P P P

EMC Documentum P P O4 P O4 P

Equitrac P5 P5 P5 P6 P5 P7 P7 P7 P7 O4
1
With optional Image Enhancement Service 6
Free connector from Equitrac supports single sign-on with P = Feature is supported
2
With PPDM GlobalScan NX O = Feature is supported by an option
3
With optional connector 7
With connector available through 3rd party
4
With optional plug-in 8
ABBYY FineReader 11
5
Free connector from Equitrac supports single sign-on with 9
Only when using Searchable PDF Format
GlobalScan NX. Ability to track GlobalScan NX scanning
activity within Equitrac requires optional connector.

Solutions & Services Guide 35


Advanced Capture Solutions Comparison

GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Document Manager

AutoStore (by NSi)


Personal Paperless

eCopy ShareScan
Streamline NX

Elements
Connectors & Plug-ins to other Software Applications (continued)
FACSys P1 P1 P1 P
FAXCOM P1 P1 P1 P
1 1 1
FaxPress P P P P
FileMagic P
1 1 1
FileNet P P P P P P P P
Fortis P1 P1 P1 P P
1 1 1
IBM Content Manager P P P P P P P P
Interwoven P O2 O4 O2 O4 P
1 1 1
Kofax Communication Server P P P P
LaserFiche P P P P P
Lotus Notes P P P P P P P P P P P
Microsoft Exchange P P P P P P P P P P
OpenText eDocs (Hummingbird) P O 3
O 4
O 3
O 4
P
OpenText EP Archive (IXOS) P
OpenText Livelink P O 7
P O 7
P
Oracle P6 P6 P6 P P
1 1 1
Print Audit 5 P P P P
RightFax O5 O5 O5 O5 P P O4 O4
Saperion P1 P1 P1 P
SharePoint O4 O4 O4 O4 P P O4 P O4 P
1 1 1
TRIM P P P P
Windream P1 P1 P1
Worldox (World Software) P1 P1 P1 P
Xerox DocuShare P
1
With connector available through 3rd party.
P = Feature is supported
2
Worksite (Worksite MP available thru 3rd party) O = Feature is supported by an option
3
eDOCS R/KYV also available through 3rd party
4
With optional plug-in
5
With RightFax Plug-in, V10 supported
6
Via Quick Connect
7
With optional Ricoh plug-in

Solutions & Services Guide 36


Advanced Capture Solutions Comparison

GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Document Manager

AutoStore (by NSi)


Personal Paperless

eCopy ShareScan
Streamline NX

Elements
Document Indexing & Workflow
Setup custom scanning/routing processes P P P P P P P O1 P P P
Invoke One-button scanning processes at the MFP P P P P P P P O1 P O1 P
Scans from Flatbed and ADF (same job) P P P P P P P
Library of pre-defined scanning process templates P P P P P P
Simultaneously route to multiple destinations P P P P P P P P P P P
Automatic notification to recipient P P P P P P P P P
Enter indexing info from MFP/device panel P P P P P P P O 3
P
Basic barcode carries indexing data O2 O2 O2 O2 O3 O3 O3 O P
2D Barcode support O 2
O 2
O 2
O 2
O 3
O 3
O 3
O O2
Read-only Barcode support O2 O2 O2 O2 O2 O2 O2 O P
Metadata from External CSV P P P P
Export Data as .xml file P P P P P P P P P P P
Extract indexing data by OCR P P P P P
MFPs, Scanners, Servers
Single MFP solution (no separate server) P P P
Server / Workstation based Solution P P P P P P P P P
Up to 5 MFPs P P P P P P P P P
Up to 32 MFPs P P P P P P P P
Up to 100 MFPs P P P P P P P
Up to 250 MFPs P P P P4 P4 P4 P
4 4 4
Up to 750 MFPs P P P P P P P
Use non-Ricoh MFPs/Scanners? O5 P
1
With optional QuickConnect P = Feature is supported
2
With optional plug-in O = Feature is supported by an option
3
With optional Barcode recognition service
4
Requires multiple eCopy servers each supporting up to
100 MFPs.
5
With optional Print Release Station

Solutions & Services Guide 37


Advanced Capture Solutions Comparison

GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Document Manager

AutoStore (by NSi)


Personal Paperless

eCopy ShareScan
Streamline NX

Elements
MFPs, Scanners, Servers (continued)
Load-balancing Support for Server O2 P P
Failover Support for Server O2 O2 O2 P P
Security, Authentication & Admin.
Encrypted Transmission P1 P1 P1 P1 P1 P1 P P P P P
Document Encryption P P P P P P1 P P P P P
Set PDF Document Security Permissions P P P P P P P P P
Audit Trail (track all documents sent) P P P P P P P P P P
Usage Tracking by User Login P P P P P P P P P
LDAP Authentication P P P P P P P P P P P
LDAPS (secure LDAP authentication) P P P P P P P P P P
Novell eDirectory P P P P P
Kerberos P O3 O3 P4 P P P P P P P
SMTP P P P P P P P P P P P
SMTPS (secure smtp) P P P P P P P P P
POP3 P P P P P P P P P P
Support for Single Sign-on w/other applications O5 O5 O5 O5 P P P P P P P
Developer / Customization tools
SDK available P P P P P P P P P P
XML Tools P P P P P P P P
Java Version Support P P P P P P P P P
Complementary Solutions
Cost Tracking/Recovery O6 O6 O6 P P P P O2
Card Access O5 O5 O5 O5 P O2 P P P
1
SSL 128-bit
2
With optional plug-in P = Feature is supported
3
Option. Works with shared folder and WebDAV O = Feature is supported by an option
4
No certificate support
5
Single sign-on for Equitrac requires Free Equitrac plug-
in. Card-based single sign-on requires optional Card
Authentication Package (CAP)
6
With optional paid plug-in from Equitrac

Solutions & Services Guide 38


Ricoh Aficio Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction

Aficio GX3000S

Aficio GX3000SF

Aficio GX3050SFN

Aficio SP C231SF/ SP C232SF

Aficio MP C2030 C 2
C 2
C 2
C 2
C 2
Y

Aficio MP C2050/ SPF, MP C2550/SPF C 2


C 2
C 2
C 2
C 2
Y C 2
Y Y Y Y Y

Aficio MP C6000/ C7500 C 1


C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y

Ricoh Pro C550EX/C700EX

Ricoh Pro C900/C900s C 1


C 1
C 1
C 1
C 1
Y

Aficio MP C6501SP / MP C7501SP C 3


C 3
C 3
C 3
C 3
Y C 3
C 3
Y C 3
Y

Ricoh Pro C720/C720s

Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP C2051/MP C2551 Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y Y Y

Pro C901/C901s Graphic Arts Edition Y Y Y Y Y

Aficio SP C240SF / SP C242DF U U U U U U U U U U U

Aficio MP C305 U U U U U Y Y U U U U U

Aficio MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U

Aficio MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U

Aficio MP C4502A/C5502A U U U U U Y U U U U U

1 Requires Java VM Card Type F.


2 Requires Java VM Card Type I.
3 Requires Java VM Card Type M.

Solutions & Services Guide 39


Ricoh Aficio Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction (cont’d)

MP C3003 Y Y Y Y Y Y Y Y Y Y Y

MP C4503 Y Y Y Y Y Y Y Y Y Y Y

MP C5503 Y Y Y Y Y Y Y Y Y Y Y

MP C6003 Y Y Y Y Y Y Y Y Y Y Y

MP C6502 Y Y Y Y Y Y Y Y Y Y Y

MP C8002 Y Y Y Y Y Y Y Y Y Y Y

Black & White Multifunction

Aficio MP 2500/SPF

Aficio MP 2550B / MP 3350B C 1


C 1
C 1
C 2
C 1
Y C 1
Y Y Y Y

Aficio MP 2550SP/SPF, MP 3350SP/SPF C 1


C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

Aficio MP 4000B / MP 5000B C 1


C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

Aficio MP 4000SP/SPF, MP 5000Sp/SPF C 1


C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y

Aficio MP 171/MP 171F/MP 171SPF Series C 4


C 4
C 4
C 4
C 4
Y

Ricoh Pro 906EX/ 1106EX/1356EX Y Y

Aficio MP 1600/spf/L, MP 2000/spf/L

Aficio MP 6001/MP 7001/MP 8001/MP 9001 C 3


C 3
C 3
C 3
C 3
Y C 3
Y Y Y Y

Aficio SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y

Aficio MP 2851SP / MP 3351SP Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y Y Y Y Y Y Y Y Y

Ricoh Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y

Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

Aficio MP 6000/MP 7000/MP 8000 Y Y Y Y Y Y Y Y

Aficio MP 201F/MP 201SPF Series Y Y Y Y Y Y

1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.

Solutions & Services Guide 40


Ricoh Aficio Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Black & White Multifunction (cont’d)

Aficio SP 1200SF U U U U U U U U U U U

Aficio SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U

Aficio MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y

SP 4410SF U U U U U U U U U U U

Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y

Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y

Aficio SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y

Aficio MP 301SPF Y Y Y Y Y U U U U U U

Wide Format

Aficio SP W2470

MP W5100 Y Y Y Y Y

MP W7140

FW770/FW780

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

Aficio MP W3601 Y Y Y Y Y Y

Solutions & Services Guide 41


Savin Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction

GX3000S

GX3000SF

GX3050SFN

SP C231SF, SP C232SF

C9020L C 2
C 2
C 2
C 2
C 2
Y

C9020/SPF, C9025/SPF C 2
C 2
C 2
C 2
C 2
Y C 2
Y Y Y Y Y

C6055/C7570 C 1
C 1
C 1
C 1
C 1
Y

Pro C550EX/C700EX C 3
C 3
C 3
C 3
C 3
Y C 3
C 3
Y C 3
Y

Pro C900/C900s

C9065 / C9075 Y Y Y Y Y Y Y Y Y Y Y Y

Pro C720/C720s Y Y Y Y Y Y Y Y Y Y Y Y

C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y Y Y Y

C9120/C9125 Y Y Y Y Y Y Y Y Y Y Y Y

C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y Y

C9145/C9145G/C9155/C9155G Y Y Y Y Y

C9145A/C9145AG/C9155A/C9155AG U U U U U U U U U U U

Pro C901/C901s Graphic Arts Edition Y Y Y Y Y Y

SP C240SF / SP C242SF U U U U U Y U U U U U U

MP C305 U U U U U Y Y U U U U U

MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U

MP C4502/C4502G/C5502/C5502G U U U U U Y U U U U U

MP C4502A/C5502A U U U U U U U U U U

1 Requires Java VM Card Type F.


2 Requires Java VM Card Type I.
3 Requires Java VM Card Type M.

Solutions & Services Guide 42


Savin Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction (cont’d)

MP C3003 Y Y Y Y Y Y Y Y Y Y Y

MP C4503 Y Y Y Y Y Y Y Y Y Y Y

MP C5503 Y Y Y Y Y Y Y Y Y Y Y

MP C6003 Y Y Y Y Y Y Y Y Y Y Y

MP C6502 Y Y Y Y Y Y Y Y Y Y Y

MP C8002 Y Y Y Y Y Y Y Y Y Y Y

Black & White Multifunction

7025

9025B/9033B C 1
C 1
C 1
C 2
C 1
Y C 1
Y Y Y Y

9025SP/SPF, 9033SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

9040B/9050B C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

9040SP/SPF, 9050SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y

917/917F/917SPF C 4
C 4
C 4
C 4
C 4
Y

Pro 906EX/ 1106EX/1356EX Y Y

9016/spf/s, 9021d/dspf/ds

9060/9070/9080/9090 C 3
C 3
C 3
C 3
C 3
Y C 3
Y Y Y Y

SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y

9228SP / 9233SP Y Y Y Y Y Y Y Y Y Y Y Y

9240G/SP, 9250G/SP Y Y Y Y Y Y Y Y Y Y Y Y

Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y

Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

8060.8070/8080/8090 Y Y Y Y Y Y Y Y

920F/920SPF Y Y Y Y Y Y

1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.

Solutions & Services Guide 43


Savin Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Black & White Multifunction (cont’d)

SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U

MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y

SP 4410SF U U U U U U U U U U U

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y

SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y

MP 301SPF Y Y Y Y Y U U U U U U

Wide Format

2404WDP

5100WD Y Y Y Y Y

7140WD

7700W / 7800W

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

3406WD Y Y Y Y Y Y

Solutions & Services Guide 44


Lanier Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction

GX3000

GX3000SF

GX3050SFN

SP C231SF/SP C232SF

LD520CL C 2
C 2
C 2
C 2
C 2
Y

LD540C/G/SPF, LD550CG/SPF C 2
C 2
C 2
C 2
C 2
Y C 2
Y Y Y Y Y

LD260c/LD275c C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y

Pro C550EX/C700EX

Pro C900/C900s C 1
C 1
C 1
C 1
C 1
Y

LD365C / LD375C C 3
C 3
C 3
C 3
C 3
Y C 3
C 3
Y C 3
Y

Pro C720/C720s

LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y Y Y Y

LD620C/LD625C Y Y Y Y Y Y Y Y Y Y Y Y

LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y Y

LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y Y Y

LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y Y Y

Pro C901/C901s Graphic Arts Edition Y Y Y Y Y

SP C240SF / SP C242SF U U U U U U U U U U U

MP C305 U U U U U Y Y U U U U U

MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U

MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U

MP C4502A/C5502A U U U U U Y U U U U U

1 Requires Java VM Card Type F. 3 Requires Java VM Card Type M.


2 Requires Java VM Card Type I.

Solutions & Services Guide 45


Lanier Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Color Multifunction (cont’d)

MP C3003 Y Y Y Y Y Y Y Y Y Y Y

MP C4503 Y Y Y Y Y Y Y Y Y Y Y

MP C5503 Y Y Y Y Y Y Y Y Y Y Y

MP C6003 Y Y Y Y Y Y Y Y Y Y Y

MP C6502 Y Y Y Y Y Y Y Y Y Y Y

MP C8002 Y Y Y Y Y Y Y Y Y Y Y

Black & White Multifunction

LD125

LD425B/LD433B C 1
C 1
C 1
C 2
C 1
Y C 1
Y Y Y Y

LD425SP/SPF, LD433SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

LD040B/LD050B C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y

LD040SP/SPF, LD050SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y

LD117/LD117F/LD117SPF C 4
C 4
C 4
C 4
C 4
Y

Pro 906EX/ 1106EX/1356EX Y Y

LD316/L, LD320d/dL

LD360/LD370/LD380/LD390 C 3
C 3
C 3
C 3
C 3
Y C 3
Y Y Y Y

SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y

LD528SP / LD533SP Y Y Y Y Y Y Y Y Y Y Y Y

LD140G/SP, LD150G/SP Y Y Y Y Y Y Y Y Y Y Y Y

Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y

Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

LD260/LD270/LD280 Y Y Y Y Y Y Y Y

LD220F/LD220SPF Y Y Y Y Y Y

1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.

Solutions & Services Guide 46


Lanier Hardware Compatibility
Advanced Capture Solutions

RICOH PARTNER

Personal Paperless Document Manager


Integrated Cloud Environment

eCopy ShareScan Elements


GlobalScan NX Server 750

GlobalScan NX Serverless
GlobalScan NX Server 32

eCopy ScanStation Suite

eCopy ShareScan Office


GlobalScan NX Server 5

eCopy ShareScan Suite


Y = Compatible

AutoStore (by NSi)


C = Compatible with condition, see notes.

Streamline NX
U = Compatibility status not yet available.

Black & White Multifunction (cont’d)

SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U

MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y

SP 4410SF U U U U U U U U U U U

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y

SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y

MP 301SPF Y Y Y Y Y U U U U U U

Wide Format

LP124W

LW5100 Y Y Y Y Y

LW7140

LW110 / LW111

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

LW426 Y Y Y Y Y Y

Solutions & Services Guide 47


Workflow
Solutions

Contents

Device Management
@Remote Enterprise Pro....................................................... 49
@Remote Office................................................................... 50
@Remote Embedded........................................................... 51
@Remote Enterprise Pro Connector Option.......................... 51
@Remote.net....................................................................... 51
@Remote USB...................................................................... 51
Device Manager NX Lite....................................................... 52
Device Manager NX Pro....................................................... 53
Device Manager NX Enterprise............................................. 54
Printer Driver Packager NX................................................... 55
Web Based Driver Installer (WBDI)........................................ 56
Print Security
Common Access Card/Personal Identity Verification
Authentication Solution....................................................... 57
Card Authentication Package............................................... 58
Enhanced Locked Print NX................................................... 59
DataOverwriteSecurity System (DOSS).................................. 60
Removable Hard Drive (RHD)................................................ 61
Document Management
DocumentMall..................................................................... 62
Account Configurations....................................................... 63
Account Features................................................................. 64
Account Options.................................................................. 65
Scanning Options and Guidelines......................................... 66
Communication Solutions
RICOH Smart Presenter with RICOH Conference Center....... 67
Device Management Solutions Comparison......................... 68
Print Security Solutions Comparison..................................... 71
Hardware/Workflow Solutions Compatibility........................ 73

shaded rows indicate partner solution

Solutions & Services Guide 48


@RemoteTM Enterprise Pro
Automated, Scalable Device Management

@Remote Enterprise Pro provides centralized monitoring and device management for your
Implementing this Solution
customer’s entire network of Multifunction products and laser printers. This server-based
solution gives I.T. support personnel the information and control they need to maximize
• Installs on a Windows server
uptime and lower support costs. The @Remote Connector option expands services to include:
web-based fleet reporting incl. the new Green report, toner and service alerts, automated • Fast auto-discovery of networked devices
meter submission, and remote firmware upgrades. and desktop printers connected to a local
PC

• Devices can be grouped for easier


Networked MFPs & Printers administration (manual or automated)

@Remote.NET • Batch configuration for devices

• Supports Hostnames and real-time SNMP


Trap

Monitoring & The @Remote Connector Option1


Management by IT
Personnel • Access a secure web-based portal to
monitor aggregated fleet data reports and
automate service tasks

@Remote Connector • Visual reports include: Fleet population,


Option
Green reports, utilization, trending, an
Server running Internet environmental report, and other reports
@Remote Enterprise Pro and options for drill-down analysis and
data export
@Remote Enterprise Pro provides centralized monitoring and management of networked output devices. The
@Remote Connector option lets administrators monitor aggregated fleet data reports and automate service tasks • Automatic notifications to service provider
upon critical service events2

Who Should Use @Remote Enterprise Pro • Auto low-toner alerts and supplies
fulfillment by service organization2
• IT managers in enterprise environments looking for locally installed server-based software
for centralized monitoring and management of networked MFPs and printers • Setup automatic collection of device
meters and submission to service providers
Benefits at a pre-defined schedule
• Automated administrative tasks reduce workload on IT departments, lowering maintenance • Perform remote firmware updating
and support costs1
• Elimination of time, errors and costs associated with manual meter collection & reporting1
• Access to the information needed for fleet management and cost containment1 Major Applications
• Optional @Remote Connector delivers access to detailed reports and lets you automate
service tasks to streamline business processes • Automation of in-house device
management for IT departments
Using @Remote Enterprise Pro
• Process improvements for meter collection
• Remotely collect detailed page counters from each Ricoh device incl. total color, duplex,
and reporting
individual account counters, etc. (collect total print meter for other manufacturer’s devices)
• Package print drivers to enable users to easily download
• Receive real-time device status including paper, toner, memory levels, configuration and
early warnings such as “Low Toner”, “Almost out of Paper”
• Alerts can be automatically emailed to support personnel
• Mapping function lets you manage devices visually based on their location on a floor plan
with color indicating the device’s status

1
Requires the @Remote Connector option (which provides additional service options via @Remote.net)
2
Availability subject to service provider - check with service provider for details

Solutions & Services Guide 49


@RemoteTM Office
Intelligent Remote Management System

With @Remote Office, your customer can monitor device usage and reduce TCO. @Remote
Implementing this Solution
Office utilizes a single, thin-server type hardware appliance to collect device data, receive
and report service and toner alerts, and enable remote firmware upgrades. In addition, @
• Setup and installation requires no IT
Remote’s secure, web-based reporting portal transforms captured data into valuable reports personnel resources
on population, usage and new Green reporting capabilities.
• Auto-discovery of network devices

• A Remote Communication Gate is


Networked MFPs & Printers @Remote Office Appliance connected to the network

• Linux-based appliance (2.2 lbs. or less)

• Protocols: TCP/IP, SNMP v1/v2/v3,


HTTPS, SOAP, SMTP, DHCP

• Out of the box, each Remote


Communications Gate A appliance
Internet
monitors up to 500 network devices
and manages up to 100 Ricoh devices,
standard.
Web access to • Optional memory and storage
Fleet reports
upgrades expand monitoring
capabilities from 500 to 1,500
network devices and management
@Remote.NET
capabilities from 100 to 1,000 Ricoh
@Remote Office delivers remote device management, monitoring, collection of print meters, plus access to fleet
devices.
management reports
• Transmit data to the @Remote service
via HTTPS secure communication or
email
Who Should Use @Remote Office
• Anyone looking to eliminate manual meter reads or monitor select environmental aspects of • ISO 15408 Common Criteria
print activity Information Technology Security
• IT Managers seeking to understand what output devices are on the network, optimize these Certification
assets and control where and how printer supplies are being consumed
• Anyone wanting to optimize efficiency and reduce printing expenses Demo Data Sites:
https://atremote.net/Ricoh-USA
Benefits https://atremote.net/savin/
https://atremote.net/lanier/
• Increased up-time and the ability to match device location to work load
User name: sample
• Automatic, accurate, timely meter reads and billing Password: password
• Eliminates need for manual meter collection saving hours of labor
• Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website
using a web browser
• Ability to optimize for efficiency and cost reduction

Using @Remote Office Major Applications


• The @Remote Office appliance automatically transmits encrypted device usage data
(including meter data) to the secure @Remote hosting facility • Any organization looking to
• Usage data for the fleet is automatically aggregated by the @Remote service and made eliminate manual meter reads and/or
available, through a secure web portal, as Fleet Utilization reporting establish a DRM (Device Relationship
Management) solution
• Reporting includes: Fleet Population, Utilization, Trending and new Green reporting options
• @Remote collects Print, Copy, and Fax output usage data for Ricoh devices, and collects • Targeted to installations with 5 or
total print meter for legacy and third-party devices more networked Multifunctionals and
• Toner alerts and service alerts are sent in real time printers
• Device firmware may be upgraded on a scheduled basis

Solutions & Services Guide 50


More @RemoteTM Family Solutions

@Remote Embedded
The Ricoh embedded @Remote Intelligent Remote Management System
eliminates manual collection and reporting of usage data from Ricoh MFPs and
printers for companies with cost-per-copy leases. And since @Remote is built-in,
it automatically communicates its own meter data and reports it directly to your
service provider, freeing up your time for other tasks.

@Remote Enterprise Pro Connector Option


In addition to @Remote Enterprise Pro’s on-site management features, the
optional @Remote Enterprise Pro Connector provides automated meter
submission, access to web based fleet reports including Green reports,
automation of critical service event and toner alert notification to the service
provider. In addition, the Connector makes it possible for the service provider to
schedule and update firmware in individual or multiple Ricoh devices in a single
operation.

@Remote.net
The @Remote.net cloud application is available when the @Remote Connector
option is installed. With 24/7 access to Ricoh-made device population utilization
and trend data and environmental reports, you can leverage your network
infrastructure to provide a suite of services for unprecedented control over fleet-
related management tasks.

@Remote USB
@Remote USB is a tool we use to automate printer assessments and give you
actionable data that can make a difference for your business.

Solutions & Services Guide 51


Device Manager NX Lite
Printer Monitoring & Management Software

Device Manager NX Lite provides timely data and the ability to efficiently monitor and manage Implementing this Solution
networked printing devices. Real-time device status monitoring keeps administrators informed
about toner, paper levels and other basic device functions and additional data is collected
• Installs on a PC
for Ricoh devices. This gives the administrator a more extensive view of the fleet, and the
software is designed to take full advantage of the services-led platform devices. • Network devices can be discovered
and grouped by the software

• Printing devices can be grouped


logically for example by department
or workgroup

• Device conditions are detected using


a highly optimized method of polling

Major Applications

• Ideal for small to medium sized


businesses with up to 250 printing
devices
Device Manager NX Lite has a straight-forward, logical user interface. Visual icons provide an at-a-glance
“dashboard” showing the status for each networked device. • General purpose device monitoring and
management utility

• Suitable for virtually any market


Who Should Use Device Manager NX Lite
or application
• IT Managers seeking to simplify the monitoring and management of their device fleet

Benefits
• Optimize the support of printing at your company and reduce printer related support calls
• Automated device management plus advanced productivity features for next generation This solution available for
services-led platform Ricoh devices FREE Download
• Lower device administration time investment
• Administrators can export settings from one services-led platform device, create a template,
then distribute that template to easily ‘Clone’ multiple devices of the same model in a single
scheduled task
• Batch Configuration saves you time and lets you work with multiple Ricoh devices at once,
which is convenient for performing a fleet refresh

Using Device Manager NX Lite


• Supports up to 250 devices
• Collects a standard set of data for most manufacturers’ devices, along with the total print
meter
• Monitor toner, paper levels, and other basic device status
• Collects additional detailed meter data for Ricoh devices, including copy, scan, print and fax
usage – even distinguish between color and black & white and measure output by settings
like duplex or 11 x 17
• When used with Ricoh’s services-led platform devices, Device Cloning lets you export select
settings from 1 MFP to create a template, then “Clone” that template to configure the
same model MFPs effortlessly
• Group list lets you quickly navigate to a specific device and display its properties
• Custom filters can be set-up to quickly identify devices
• Detects Ricoh embedded applications

Solutions & Services Guide 52


Device Manager NX Pro
Printer Monitoring & Management

Device Manager NX Pro provides real-time device monitoring and management tools for Implementing this Solution
mid- to large-size printer fleets. This powerful single-server solution can operate across
multiple IP segments to give you a wide set of data from your entire fleet, regardless of
• Single server solution
device manufacturer. Remote management tools and batch configuration capabilities help IT
managers centrally manage printing devices. • Address book editing via batch
operation; monitors registered devices
to maintain user info

• Network devices are automatically


discovered and grouped by the
software

Major Applications

• Centralized Device Management for


mid- to large-size printer fleets

Complementary Products

Printer Driver Packager NX

The map view in Device Manager NX Pro lets you access your fleet and see all “devices in error” at-a-glance.

Who Should Use Device Manager NX Pro


• IT Managers of mid- to large-size organizations (up to 5,000 print devices) seeking to
simplify and unify monitoring and management of their device fleet from a central location

Benefits
• Lower your device administration time
• Get accurate data for your entire fleet, regardless of manufacturer
• Improve response time and reduce printer related support calls
• Automated service alerts enable quicker response times

Using Device Manager NX Pro


• Remote administration/configuration of devices can be done anywhere using a web browser
• Collect detailed meter data, even distinguishing between color vs. black & white counters,
for Ricoh and other manufacturers’ devices -- including local USB-connected devices*
• Pre-formatted reports provide data for the entire fleet and eliminate the need to manually
combine regional reports
• Batch configuration saves time in the event of a fleet refresh
• The Audit function identifies features that have been changed at the device
• Early warnings about paper and toner levels help you proactively manage consumables
• Remotely install, manage and detect Ricoh embedded applications on your print devices
• Export settings from one device and ‘Clone’ those settings to similar devices
• Device mapping shows printers and MFPs on a floor plan with color icons to indicate status
• Ecology reports show fleet usage data from an environmental point of view
• Custom filters and group lists permit quick navigation to a specific device and its properties
*Utilizing technology from FM Audit

Solutions & Services Guide 53


Device Manager NX Enterprise
Printer Monitoring & Management

Device Manager NX Enterprise provides real-time device monitoring and management Implementing this Solution
tools for customers with large, distributed printer fleets. In multi-server deployments, this
powerful solution gives a wide set of data from your entire fleet, regardless of device location
• Supports multiple servers reporting
or manufacturer. Remote management tools and batch configuration capabilities help IT
into a central core server, even
managers centrally manage printing devices. if servers are located in different
geographic regions

• Address book editing via batch


operation; monitors registered devices
to maintain user info

• Network devices are automatically


discovered and grouped by the
software

• Supports authentication against


external LDAP or Kerberos databases

• Remotely access advanced Service


Program settings

Major Applications

• Centralized Device Management for


very large print fleets or multi-server
organizations
The dashboard view in Device Manager NX Enterprise shows the real-time status of the fleet, with data presented
in easy-to-read graphical views.

Complementary Products
Who Should Use Device Manager NX Enterprise
• IT Managers looking for central device management for printer fleets spread across multiple Printer Driver Packager NX,
servers or geographic regions, or organizations with very large numbers of print devices DataOverwriteSecurity System (DOSS)

Benefits
• Lower your device administration time
• Get accurate data for your entire fleet, regardless of manufacturer
• Improve response time and reduce printer related support calls
• Automated service alerts enable quicker response times

Using Device Manager NX Enterprise


• Remote administration/configuration of devices can be done anywhere using a web browser
• Collect detailed meter data, even distinguishing between color vs. black & white counters,
for Ricoh and other manufacturers’ devices -- including local USB-connected devices*
• Pre-formatted reports provide data for the entire fleet and eliminate the need to manually
combine regional reports
• Batch configuration saves time in the event of a fleet refresh
• The Audit function identifies features that have been changed at the device
• Early warnings about paper and toner levels help you proactively manage consumables
• Remotely install, manage and detect Ricoh embedded applications on your print devices
• Export settings from one device and ‘Clone’ those settings to similar devices
• Device mapping shows printers and MFPs on a floor plan with color icons to indicate status
• Ecology reports show fleet usage data from an environmental point of view
• Dashboards present real-time data graphically
• Monitor DataOverwriteSecurity Solution (DOSS) settings from a central location
• Custom filters and group lists permit quick navigation to a specific device and its properties
*Utilizing technology from FM Audit

Solutions & Services Guide 54


Printer Driver Packager NX
Ricoh Driver Management Software

Printer Driver Packager NX is a utility that provides customization and packaging for Ricoh Implementing this Solution
Printer Drivers. With this tool IT managers can configure print drivers including user
restrictions and pre-determined print settings to help reduce print costs. Multiple drivers can
• Free downloadable tool
be packaged together for installation, saving employees’ time.
• Installs on a Windows system

Major Applications

• Streamline processes for IT support


personnel

• Reduce printing costs and support print


policies

Complementary Products

Device Manager NX, Universal Print Driver

This solution available for


FREE Download

From the Device View within Printer Driver Packager NX, you can manage devices and create installer packages.

Who Should Use Printer Driver Packager NX


• IT Managers seeking to make available packaged print drivers with pre-configured settings
• Organizations looking to reduce printing costs using economical device settings

Benefits
• Control user print settings to help reduce print costs
• Batch configuration speeds process for IT managers
• Reduces installation time for employees

Using Printer Driver Packager NX


• Customize printer drivers, modify default values and lock or hide certain settings
• Pre-set printer icons, print port settings and user accounts
• Set pop-up dialogues to display when a user submits a job, e.g. require authentication, user
ID, or a billing code to be entered before printing
• Gather multiple driver packages into one installer package so end users can install the
drivers in a single operation
• Create packages for deleting printers (for cleaner process)

Solutions & Services Guide 55


Web Based Driver Installer (WBDI)
Self-serve, Intelligent Print Driver Solution

The Web Based Driver Installer (WBDI) lets users successfully select and install the print drivers
Implementing this Solution
they need without IT assistance, using a standard web browser.

• Designed to support large printer


installations, with a large user base

• Runs on any web server that supports


PHP

• Operating systems compatibility


Administrator (Windows, Mac, Linux)
Web Server
• Supports direct IP printing initiatives

Multifunctional Product • Accommodates all printer and MFP


(MFP) manufacturers, printer models, drivers
and languages

• Customize aspects of the WBDI


interface to adhere to company
branding or integrate with existing
User accesses WBDI website to locate
styles
desired device and install driver Laser Printer
• The Packager Tool automates the
deployment of drivers in the event of a
Web-based solution allows administrators to establish a self-service access point for printer driver installation. Users
large-scale computer or fleet refresh
access the WBDI site via the company intranet to install or update the drivers they need to print.
• Documentation and pre-set templates
to enforce printer configurations can
Who Should Use Web Based Driver Installer be distributed along with drivers
• Ideal for organizations looking for an automated way to deploy print drivers to users
without their needing extra support
Major Applications
Benefits
• Takes less time for users to connect to a device and print
• Organizations looking to make
• Reduces IT staff support time and costs
print drivers available to their users
• Pre-configured settings (i.e. B&W, duplex) lower output costs and environmental impact without additional support time
• Eliminates the need for expensive print servers and removes this potential point of failure
• Reduces network traffic associated with printing via print servers • IT departments deploying large
numbers of new printers and/or
computers
Using Web Based Driver Installer
• With just a few clicks, users can setup themselves to print to a device
• Users can search for a device or select by: printer name, printing features, location (such as
city, building, or floor) or IP address
• WBDI’s user interface is intuitive, flexible and intelligent
• User’s operating system is detected so only drivers that are compatible (for example:
Windows, Mac, or Linux) are presented
• User’s IP subnet is automatically detected so only those devices nearby are displayed by
default
• Printer capabilities such as color, black & white, stapling, hole-punch, fax, or duplex printing
are visible at-a-glance using easily recognizable icons
• Drivers install automatically without needing administrative privileges
• The ability to “Uninstall” is automatically setup

Solutions & Services Guide 56


Common Access Card/Personal Identity CAC/PIV
Verification Authentication Solution
U.S. Government Card Authentication for Networked MFPs
Implementing this Solution
The Common Access Card (CAC) / Personal Identity Verification (PIV) Authentication Solution
• Utilizes a Public Key Infrastructure
provides a vital layer of security to effectively thwart illicit access, retrieval, capture or copying
(PKI) Security Certificate to verify
of sensitive documents and data using digital Multifunction Products (MFPs).
cardholder’s identity

• Access to a device’s functions


can be controlled under CAC/PIV
Enter the authentication PIN, then press [OK].
authentication, for example to the
Authentication PIN
scan-to-email function can be limited
Clear only to certain areas
Cancel OK

• FIPS 140-2 Level 1 certification for


PIN Entry scan-to-email applications. A U.S.
government computer security
standard, FIPS 140-2, issued by
the National Institute of Standards
and Technology (NIST), is used to
Authentication
accredit cryptographic modules that
Unlock for Use include both hardware and software
components.
Card Server
• Solution requires CAC/PIV compatible
MFP with Card Reader
MFP(s) with print/scan kit, USB host
interface and Java VM card options
Prevents unauthorized access to networked MFPs utilizing the U.S. Government CAC/PIV smart cards
• Customer-supplied items include:
U.S.Government security certificates,
Who Should Use the CAC/PIV Authentication Solution Common Access or Personal Idenity
• U.S. Government locations who wish to use the CAC/PIV cards to securely authenticate Verification Card, Common Access
and use Multifunction Products (MFPs) on the network by active duty military personnel, Card Server and Smart Card Reader
(tested Smart Card readers include:
selected reservists, civilian employees and eligible contractors
SCM Microsystems: SCR331,
CSR3310; OMNIKEY: CardMan 3121)
Benefits
• Scan-to-email feature offers scan with digital signature and email encryption through
Secure/Multipurpose Internet Mail Extension (S/MIME)
Major Applications
• Provides strong user authentication for securing information assets
• Addresses mandates to standardize on a secure, reliable form of identification
• Meets requirements of the Homeland Security Presidential Directive – 12 (HSPD-12) • U.S. Government Department
of Defense and Civilian Agency
• Guards against security breaches without disrupting normal authorized document
organizations seeking compliance with
workflows
HSPD-12
• Personnel can use the same CAC/PIV Cards, used to access physical buildings, rooms and
computer resources, to access network Multifunction Products (MFPs)
• Establishes MFP security and accountability practices tied to the identity of individual users Complementary Products
• Provides FIPS 140-2 certified scan-to-email
Removable Hard Drive (RHD),
Using the CAC/PIV Authentication Solution DataOverwriteSecurity System (DOSS)
• Easy to use turn-key solution
• Holders of a valid CAC/PIV card can perform copy, scan, fax, and/or document server
functions
• Card is inserted into reader connected to MFP and pin is entered
• Upon successful authentication the device is unlocked for use
• Scanning can be restricted to prevent anonymous scan-to functions

Solutions & Services Guide 57


Card Authentication Package
Card-based User Authentication and Permissions Management

The Card Authentication Package improves security while making it easier and faster for Implementing this Solution
users to authenticate and access networked Multifunction Products (MFPs). Issued cards can
manage user privileges, such as restricting the use of color, regulate scanning and provide
• Solution is MFP software and requires
users with secure printing of confidential documents. a card reader for each machine

• Utilizes existing Windows network


You do not have the privileges to use this Based on user's credentials, certain MFP log-in infrastructure
function features may be regulated
• Basic, Active Directory, LDAP,
Auto Select Full Color Black & White Single Clr. Two-clr. Kerberos, and NTLM authentication
supported

• Wide range of proximity cards


supported including: HID, HID iClass ,
CASI-Rusco, Mifare and NxtWtch

Windows Server • Web-based administration makes it


easy to set user privileges including
creating user Groups
Card Authentication Card Authentication LDAP Server
Server • Administrators can access job logs by
user (using Web SmartDeviceMonitor)

The Card Authentication Package provides authentication without entering a username/password at the MFP • Installations with greater than 500
front panel and allows administrators to control access to features users require the Card Authentication
Package Enterprise Server software
Who Should Use the Card Authentication Package
• Organizations seeking card-based MFP access control to eliminate unauthorized usage Major Applications

Benefits
• Security of information assets
• Reduces output costs, for example by restricting the use of color only to authorized card
holders • Reduce everyday operating costs
• Improves security and workflow efficiency with scanning processes (when used with
• Improved business processes and user
GlobalScan NX) efficiency
• Protects confidential documents using card access to release documents for printing when
sent to shared MFPs (when used with Enhanced Locked Print NX)
• Establishes accountability through cost tracking tied to the identity of individual users (when Complementary Products
used with SmartDeviceMonitor Accounting)
Enhanced Locked Print NX, GlobalScan NX,
SmartDeviceMonitor Accounting Option
Using the Card Authentication Package
• Simple card validation (compares card information with registered users)
• Users can authenticate at an MFP using the same card issued to access buildings (such as an
employee ID badge), so users don’t have to remember an additional login and password
• Once authenticated, holders of a valid card can perform copy, scan, fax, and/or use
document server functions according to their assigned permissions
• Document release by card authentication solves the problem of documents being taken by
mistake by other users printing to the same central machine (when used with Enhanced
Locked Print NX)

Solutions & Services Guide 58


Enhanced Locked Print NX
Secure Printing to Shared Devices and FlexRelease

Enhanced Locked Print NX lets you capture all the benefits of shared, centralized MFPs without Implementing this Solution
compromising document security. Users store, release and manage confidential documents
with the security of user ID and password authorization. Because Enhanced Locked Print NX
• Enhanced Locked Print NX is installed
is built-in, with no extra hardware or software to deal with, it’s a fast and simple solution for to the Multifunction device either
protecting your organization’s confidential and proprietary data. via embedded firmware (SD Card) or
remotely via Web Interface

• Configure Enhanced Locked Print NX


Initiates print job through a simple Configurator Tool

• Enhanced Locked Print NX FlexRelease


Server is installed to a PC and is
User FlexRelease Server required for flex release on more than
Release prints securely from any 5 devices
enabled MFP

Major Applications

• General business

• Schools
Card Authentication Package
• Financial services

Enhanced Locked Print NX works with the Card Authentication Package and FlexRelease Server option to let • Government
users swipe their card, select their print jobs and output their documents from any MFP.
• Healthcare
Who Should Use Enhanced Locked Print NX • Law firms
• Organizations seeking a card-based solution for quickly accessing and releasing confidential
documents for print at any output device
• Organizations looking to reduce costs by eliminating “abandoned” print jobs that are never Complementary Products
picked up by the user.
• Organizations seeking document security in a shared printing environment Card Authentication Package

Benefits
• Lets you reduce operating costs using a centralized printing strategy, without having to
sacrifice security
• Users can safely send documents to printers where they are securely held until released by
the authorized user - protecting information confidentiality
• Documents stored at the printer are encrypted (information cannot be compromised even if
the hard drive is stolen)
• Jobs stored on the printing device are retained even when the device is powered off

Using Enhanced Locked Print NX


• By default, all user printing jobs are secured - there is no need to designate “Locked Print”
when printing from the PC
• After arriving at the shared Multifunction printing device, the user can quickly sign-on to
use the machine by card reader (requires Card Authentication Package)
• Users can retrieve their print jobs from up to 5 ELP-NX enabled devices* (requires ELP-NX
FlexRelease Server option for flex release on more than 5 devices)
• The user’s stored print jobs are displayed on the MFP’s touch screen display
• Jobs printed in error can be deleted by the user at the MFP panel before being printed -
saving costs by reducing unnecessary output

*Heavy walk-up usage may impact performance of serverless FlexRelease. It is recommended to add FlexRelease
Server for these types of environments (e.g. schools, libraries, etc.)

Solutions & Services Guide 59


DataOverwriteSecurity System (DOSS)
MFP Hard Disk Data Overwrite Solution

The DataOverwriteSecurity System (DOSS) overwrites data that is temporarily stored on the
Implementing this Solution
hard drive of digital Multifunctional Products by writing over the latent image with random
sequences of 1’s and 0’s. This process makes any effort to access and reconstruct residual
image data virtually impossible. • An SD Card is installed within the
device (internally), by an authorized
technician– automatically enabling
the overwrite function

• This solution can operate in


conjunction with the Removable Hard
Drive System (RHD), providing a multi-
layered approach to securing sensitive
documents
Hard disk

Complementary Products

Removable Hard Drive (RHD) System


Digital MFP

DOSS Firmware Overwrite Process (3 Pass)

The DataOverwriteSecurity System reduces risk of information theft by performing a three-pass overwrite to
data written to the MFP’s hard drive

Who Should Use DataOverwriteSecurity System


• Any organization using digital Multifunctional Products to process secure or confidential
information

Benefits to Users
• Simple, reliable, low-cost option to protect confidential information
• Can be cost-effectively deployed on fleets of MFP systems
• ISO 15408 Common Criteria Certified
• Conforms to National Security Agency (NSA) recommended methods for managing
classified information
• Solution assists for compliance with Health Insurance Portability and Accountability Act
(HIPAA), Gramm-Leach-Bliley Act (GLBA) for Financial Privacy, Family Education Rights
Privacy Act (FERPA) for student privacy, and Defense Security System (DSS) requirements

Using DataOverwriteSecurity System


• The Data Overwrite process operates automatically to destroy latent images on the hard
drive, no user intervention is needed
• A simple display panel icon provides visual feedback regarding the overwrite status
(completed or in-process)
• Supports overwriting of not only scanned data, but if necessary, all files and settings stored
within the MFP (a necessary security measure when relocating or disposing of a machine)

Solutions & Services Guide 60


Removable Hard Drive (RHD)
MFP Hard Disk Removal Solution

When confidential documents are copied or printed on digital systems, images of that
Implementing this Solution
information will remain on the hard drive. The Removable Hard Drive (RHD) option solves this
information security dilemma ensuring information can be controlled at all times by allowing
• The Removable Hard Drive is placed in
the end-user to remove the system’s hard drive and place it in a vault or safe.
an accessible area for easy authorized
removal and storage

• Kit includes: removable hard drive,


cables, mounting brackets, security
keys, labels and end user instructions

• This solution can operate in conjunction


with the DataOverwriteSecurity
System (DOSS), providing a multi-
layered approach to securing sensitive
documents

Additional Removable Hard Drive


• System can accommodate up to two
Removable Hard Drives – one for
classified and one for unclassified
Removable Hard Drive documents

Major Applications
The Removable Hard Drive option allows the hard drive to be removed and stored to prevent unauthorized access

• Government and military


Who Should Use the Removable Hard Drive (RHD)
• Financial
• Ideal solution for government, military and other office environments with small to medium
workgroups using digital Multifunctional Products to process secure or confidential • Pharmaceutical
information • General office

Benefits to Users • High-tech


• Maximizes security by allowing the physical separation of data from the input/output device, • Laboratories
preventing access to remnant data
• Law firms
• Solution assists for compliance with Health Insurance Portability and Accountability Act
(HIPPA), Gramm-Leach-Bliley Act (GLBA) for Financial Privacy, Family Education Rights Privacy • Accounting
Act (FERPA) and Defense Security System (DSS) requirements
• Medical/hospitals

Using the Removable Hard Drive (RHD)


• Drives are secured in place by using a provided key lock system allowing for authorized Complementary Products
removal and quick and easy storage
• A number labeling system ensures the Removable Hard Drive is easy to identify while in DataOverwriteSecurity System (DOSS)
storage or when being replaced in the system
• A cushioned static-free case protects the Removable Hard Drive while in transit
• Removable Hard Drives work seamlessly with all Multifunctional system features including
copying, scanning, printing and fax features

Solutions & Services Guide 61


DocumentMallTM
Ricoh’s Document Management Service

DocumentMall is Ricoh’s Software as a Service (SaaS) document storage and management


Implementing this Solution
solution in the “cloud” that gives organizations the ability to store, retrieve, manage and
share electronic files and scanned paper documents using the Internet.
• Software as a Service - no hardware to
buy or servers to maintain

• Sold as an account subscription


package (based on storage, users and
functionality required with user and
storage upgrades options)
Up
loa Account Remote
• Developed on the EMC Documentum
de workers
PC lec
tro
nic
Platform
file
s People on • Hosted and managed at an SSAE 16
Retrieve site
Type II data center

• Integration with MFPs via


DocumentMall Browser firmware
for secure and direct scanning to
Business
documents Mobile DocumentMall over the internet.
Workers
Scan / Index / Upload
• Integrates with a variety of 3rd party
Authorized
3rd parties
document capture software

• Scanner and Internet Fax compatibility


DocumentMallTM provides a secure document repository accessible from anywhere, at any time using a web browser
• Apps for iPhone, iPad and Android
devices
Who Should Use DocumentMall
• Small to medium size businesses that require a simple, secure storage and sharing solution
• Organizations that need external document access without changes to security policies Major Applications
• Companies addressing business process improvement, compliance and archiving
• Departments managing volumes of invoices, POs, contracts, claims and other documents • Paper intensive, regulated industries
• Organizations concerned about disaster protection of business critical information and
business continuity • Departmental workgroups

• Document Archiving – store and


Benefits retrieve paper documents
• Eliminate the time and expense to find, copy, package and ship documents overnight
• Document Management – organize
• Provide immediate access to accurate and consistent information through a centralized
documents by type, use indexing and
distribution point full text search
• Improve security and regulatory compliance by controlling and tracking access to documents
• Share and comment on files over the Internet - speed up decisions, reduce overnight • Document Distribution – simple, secure
shipping way to share documents using the
Internet
• Improve disaster readiness and business continuity through highly secure off-site storage
and remote access to business critical information • Document Collaboration – work on
documents together, mark-up and edit
Using DocumentMall versions
• Access documents by logging into your secure DocumentMall account from a variety of
web-enabled devices and applications (PC, mobile device, MFP)
Complementary Products
• Documents and files stored on DocumentMall can be accessed by anyone you authorize,
including customers, vendors and work-group teams
GlobalScan NX, eCopy, NSi AutoStore, PPDM
• Multiple options for uploading documents range from dragging and dropping documents and other document capture software
from the desktop to automated solutions supporting volume upload of scanned documents
• Multiple search options including full text, file name and customizable index fields
• Email files from DocumentMall to others or send links to download (no attachments)
This solution available for
• Formalize the routing of documents for review and approval with DocumentMall Workflow FREE Trial

Solutions & Services Guide 62


DocumentMallTM DocumentMall Account Configurations

The DocumentMall Basic Account


Customers subscribe to the DocumentMall service and receive an online account. The standard DocumentMall configuration includes 5 users
and 15 GB of storage for 1 year. (See Features / Options for complete functionality). Additional storage and user packages can be added
to an account to accommodate the needs of businesses large and small (See the account configuration chart for available storage and user
upgrades).

Account Configuration Chart

DocumentMall Package Product ID # of Users Included # of GB Included Term (Years)

DocumentMall Basic Account 004629MIU-PS1 5 15 1

User & Storage Upgrade Packages

5 User Add-on 004644MIU-PS1 5 1


10 User Add-on 004645MIU-PS1 10 1
25 User Add-on 004646MIU-PS1 25 1
50 User Add-on 004647MIU-PS1 50 1
100 User Add-on 004648MIU-PS1 100 1
200 User Add-on 004649MIU-PS1 200 1
10 GB Add-on 004650MIU-PS1 10 1
25 GB Add-on 004651MIU-PS1 25 1
50 GB Add-on 004652MIU-PS1 50 1
100 GB Add-on 004653MIU-PS1 100 1
250 GB Add-on 007131MIU-PS1 250 1

What about longer term subscriptions?


Multiple account packages can be combined to extend the term of the service / account beyond 1 year. Any additional users and storage
packages must be added for each year the account is extended.

Solutions & Services Guide 63


DocumentMallTM DocumentMall Account Features

A DocumentMall account includes the following features:

Standard Account Features

• Drag and Drop documents and folders from the desktop


Importing Documents
• Import and index multiple documents using Express Import

Secure Scanning • Direct scan with automatic OCR and PDF conversion from Ricoh MFPs with DocumentMall Browser Firmware

Library Services • Check out /Check in documents for editing and automatic versioning

• Search on text contained in a document (Full Text Search)


Searching
• Search on index attributes to narrow results (Advanced Search)

• View detailed reports showing who has accessed documents and what actions were taken (Audit Trail)
Auditing
• Run detailed reports on an account to show a history (Audit Reports / Administrative feature)

• Email Out: Utilize built-in email feature to distribute documents as attachments or as a links that require recipient to enter
DocumentMall username and password to access the document
Email Support • Direct Link: Send a link to a document with embedded login credentials. Direct Link gives recipients access to the document and
no other information
• Email In: Send documents to specific cabinet and folder destination using email syntax

• Subscriptions provide fast access to frequently used folders and documents


Subscriptions / Notification
• The Notification feature sends alerts to your email when subscribed content is updated

Export • Download and save a copy of documents locally without having to open or checkout documents

• View documents without having the native application


Online Viewer
• Add markups and annotations without altering the original document

• Create Barcode coversheets to automate scanning and indexing of moderate volumes of documents to DocumentMall from
Barcode
Ricoh MFPs

• Manage users and groups


Administrative Tools • Defines security and access levels
• Create document templates to ensure uniform and consistent indexing

Standard Add-ons: These free apps and plug-ins provide additional ways to connect to DocumentMall and are availablke for download on the
DocumentMall Customer Resource Site

Replicator • Folder mapping and high volume transfers of documents between DocumentMall, local PC & network drives

Microsoft Office Plug-in • Access DocumentMall from Microsoft Office Applications: Word, PowerPoint and Excel. Requires MS Office 2003 and above

• Upload documents to DocumentMall from PPDM . Drag and drop documents on to the “Send To” bar (DocumentMall icon).
PPDM Plug-in
Specify folder locations, permissions and enter index values prior to upload

Mobile Apps • Access DocumentMall from Apple iPhone and iPad devices and Android phones

MFP Browser Firmware* • Establishes a secure 2-way connection to DocumentMall from the MFP for scanning to and printing PDF documents

* Firmware is installed by technician – installation charges may apply

Solutions & Services Guide 64


DocumentMallTM DocumentMall Account Options

Additional Options & Services

The following options are available for an additional cost.

Upload Agent Branding


Integrate with 3rd Party capture and indexing software to Add a company logo to the DocumentMall login page &
transfer large volumes of documents and index metadata. application user interface.

Basic Workflow Export Service


Define a series of steps and process owners for automatic Ricoh can provide a copy of documents as well as index data
document routing. stored in DocumentMall delivered on a USB hard-drive.
.

Retention Policy Services


Define and implement automated processes for reviewing,
maintaining & destroying documents.

IP Filtering
Limit access to DocumentMall based on IP address.

Solutions & Services Guide 65


DocumentMallTM Scanning Options and Guidelines

DocumentMall supports a wide range of scanning options ranging from simple solutions for individual documents to batch processing and
complex routing and approval utilizing 3rd party products. The table below provides guidelines on recommended scanning options, based on
document volumes and business processes.

Multifunctional Products (MFPs)


• Direct scanning to DocumentMall using DocumentMall MFP Browser.
• Scan to email feature sends documents to a specific account, cabinet and folder. Refer to published
DocumentMall email syntax.
• Scan to Network and use Replicator to upload.

Scanners
• Requires DocumentMall’s optional Upload Agent and capture software to scan images into DocumentMall with indexing information for
quick search and retrieval of these documents.

DocumentMall Upload Agent


Provides high-volume input and automates the process of getting scanned documents into DocumentMall for storage and retrieval using
advanced search. Used in conjunction with a scanner or MFP and document capture software, the Upload Agent provides reliable and secure
transmission of large batches of scanned documents and XML metadata to a DocumentMall account and provides upload process monitoring
and management. Compatible capture software products include Ricoh GlobalScan NX, NSi Auto Store, Kofax and more.

Daily Volume and Processing Requirements


Use the following guidelines to help select the appropriate scanning option(s) based on daily document volumes and business processes.

# of Docs.
Scanning Job Requirements Indexing Recommended Scanning Options
Per Day
MFP + DocumentMall Browser1
Uploading individual documents (e.g. correspondence) 1 - 25 No MFP scan to email2
Internet Fax2
MFP + DocumentMall Browser + Barcode3
Uploading individual documents (e.g. FedEx receipts) 1 - 25 Yes
Internet Fax + Barcode2
Batch processing of documents MFP + DocumentMall Browser + Barcode3
Batch Process Approval / validation prior to upload 25 - 100 Yes*
MFP or Scanner + Upload Agent + Capture Software4
(e.g. Shipping department documents)
Daily high volume processing with or without validation MFP or Scanner + Upload Agent + Capture Software4
Initial File Room Conversion 100+ Yes* Ricoh professional services and/or DocumentMall-authorized
(e.g. Logistics company shipment documents) scanning service provider5

* Indexing of documents is recommended. Professional Services for data and workflow analysis are recommended.
1
Users can enter a document name or utilize the auto-naming feature of the MFP.
2
Utilizes email to send documents to a specific account, cabinet and folder. Refer to DocumentMall published email syntax.
3
Index information is entered in DocumentMall via Barcode feature producing printed coversheet that is placed in front of the document for scanning.
4
Indexing is part of capture software functionality. Capture software must integrate with DocumentMall.
5
3rd party provides scanning services and upload to DocumentMall account.

DocumentMall APIs (Application Programming Interfaces)


DocumentMall APIs provide qualified developers with access to our document management functionality for the development of customized
solutions and integrations.

Customized solutions include DocumentMall Express Beta, a streamlined user interface that can be used with
existing DocumentMall accounts. Express lets you filter through long lists of folders and documents to quickly
find the information you need. You can still upload and search for documents, create folders as well as rename,
delete, and more.

Solutions & Services Guide 66


RICOH Smart Presenter RICOH Smart
with RICOH Conference Center Server Presenter
Paperless Meeting Solution
Implementing this Solution
RICOH Smart Presenter lets both presenters and participants use their Apple and Windows
RICOH Smart Presenter App
devices to share information during a meeting. RICOH Smart Presenter app links with Ricoh
wireless projectors for participants without a device. The RICOH Conference Center server • Apple iPad 2 or newer (includes iPad
software extends the capabilities of Ricoh Smart Presenter by supporting larger meetings and mini), iPhone 5s/5c/5/4s, iPod Touch
providing enhanced security options. 5G

• Wireless LAN (Wi-Fi)

• All participants must use the same


version of the RICOH Smart Presenter
app

RICOH Conference RICOH Conference Center (server


Ricoh Wireless option)
Presenter Projector
Automatic conversion
• PGAT compatible computer
to PDF
• 1.4 GHz or faster x64 processor
Wireless LAN
• 4 GB or more of memory

• Windows® Server 2008 R2 SP1 or


later, Windows Server 2012

Participant iPad • PDF conversion requires Microsoft®


Meeting Owner Laptop/PC tablets
PC Office 2010/2013 (Word,
Participant
PowerPoint®, and Excel)
RICOH Smart Presenter with RICOH Conference Center lets you conduct frequent presentations and training,
using synchronized iPad tablets • Supported files include JPEG, PDF
(version 1.4, 1.5), MS Office (doc/
docx, ppt/pptx, xls/xlsx)
Who Should Use RICOH Smart Presenter with RICOH Conference Center
• Organizations/Presenters looking to leverage their iPad tablets for a modern, mobile option • Web Presenter
for presenting and receiving information Windows Vista Business SP2 (32 bit)
• Organizations/Presenters looking to eliminate the time and cost of preparing hardcopy Windows 7 Pro SP1 (32/64 bit)
handouts and address security concerns when presenting confidential information Windows 8 Pro (32/64 bit)
Internet Explorer 9,10
Benefits
• Scalable solution that can grow with you as your organization’s needs change
Major Applications
• Allows you to change meeting content up to the last minute
• Eliminates the need to print handouts, which means there is no risk of sensitive data leaving
the meeting • Companies and departments involved
• On-site solution keeps confidential information inside the firewall with training
• Reduces paper consumption and waste • Executive Boards and Associations
• Improves security and control of confidential information
• Organizations shifting to paperless
• Reduces time and cost of printing, distributing and collecting documents
• Tablet-friendly work environments
Using RICOH Smart Presenter with RICOH Conference Center
• Companies looking to control meeting
• Use the RICOH Conference Center to schedule and manage meetings from a web browser and documents
on your PC
• Set meeting name, date, password and document settings then upload your presentation
• Document settings let you hide meetings or prevent content from being downloaded
Complementary Products
• Uploaded documents and presentations are automatically converted to PDF files
• You can annotate presentations with notes, which can be shared with meeting participants
Ricoh Compatible Projectors
or kept private
• Intuitive controls like pinch and zoom make it easy to view even small text and fine details
• Easy searching lets you locate a particular document or even specific pages
• Push out last minute additions, updates, and corrections to keep everyone in sync Get RICOH Smart Presenter
• Mobile users can join and participate in meetings as audience or presenter app FREE from the App Store

Solutions & Services Guide 67


Device Management Solutions Comparison

(On-Site with Connector)


@Remote Enterprise Pro

@Remote Enterprise Pro

@Remote Enterprise Pro

Device Manager NX Lite


@Remote Embedded

@Remote Office
@Remote USB

(Connector)
(Appliance)

(On-Site)
Device Monitoring
Device Status P1 P3 P P
Service Alerts by Email (Locally Generated) P1 P1 P1 P1
Service Alerts Auto-submitted to Service Providers P1 2 P1 P1 P1
Toner Alerts by Email via RicohDirect P1 P3 P1 P1
Toner Alerts Auto-submitted to Service Providers P1 2 P3 P1 P1
SNMP Traps P P1 P1
Meter Collection - Networked Devices P1 P1 P1 P1 P1 P1 P
Meter Collection - Non-Networked Devices P
Meter Export (Manual) P P P P
Meter Submission P1 P1 P1 P1
Collect Device Log P1 P1 P1
On-premises access to Device Counters P P P
Device Mapping P P
Device Administration & Management
Device Discovery P P P P P P
Device Configuration P1 P1 P1
Batch Configuration P1 P1 P1
Remote Driver Installation P1 P1
Remote Firmware Updates P1 P3 P1 P3 P1
Schedule Tasks P1 P1 P1 P1
Driver packaging P1 P1
Restrict features available to each user P1 P1 P1
1
Ricoh Devices Only
P = Feature is supported
2
For the individual MFP device
O = Feature is supported by an option
3
Managed Mode, Ricoh devices only

Solutions & Services Guide 68


Device Management Solutions Comparison

(On-Site with Connector)


@Remote Enterprise Pro

@Remote Enterprise Pro

@Remote Enterprise Pro

Device Manager NX Lite


@Remote Embedded

@Remote Office
@Remote USB

(Connector)
(Appliance)

(On-Site)
Reporting & Analysis
Web Access to Fleet Reports (@Remote.net) P P P P
Library of pre-defined graphical reports P P3 P3 P3 P3
Device usage reporting / tracking P P P P P P
Discovered Device List and Status P P P
Ability to export report data P2 P3 P3 P3 P3 P
Export to TCO FullView P P3 P3 P3 P3
Export to Excel P P P P P P P
Green Reports P1 P1 P1 P1
Accounting Report

Identify Printing bottlenecks on network P4


Trackable Device Usage
Copy P P1 P1 P1 P1 P1 P1
Print P P1 P1 P1 P1 P1 P1
Scan P P1 P1 P1 P1 P1 P1
Fax P P1 P1 P1 P1 P1 P1
Distinguish color from B&W P P1 P1 P1 P1 P1 P1
Color coverage / intensity P1 P1 P1 P1 P1 P1
11 x 17 P1 P1 P1 P1 P1 P1
Track local printing P
Track in linear feet and per square inch P1 P1 P1 P1
Charge-back Methods
Associate costs back to users and clients for billing purposes P1 P1
Track user PIN codes P1 P1
User / department codes P1 P1
Ability to create different pricing schedules for charge-back P1 P1
1
Ricoh Devices Only
P = Feature is supported
2
Customer-facing reports only
O = Feature is supported by an option
3
Requires @Remote.net
4
Usage vs. Duty-Cycle Report will show this
5
For non-Ricoh devices, FM Audit is used and limited to what data FM Audit can collect
6
PCS Director is necessary
7
Programming within Tivoli and integration into the customer’s LDAP or HR systems is required.

Solutions & Services Guide 69


Device Management Solutions Comparison

(On-Site with Connector)


@Remote Enterprise Pro

@Remote Enterprise Pro

@Remote Enterprise Pro

Device Manager NX Lite


@Remote Embedded

@Remote Office
@Remote USB

(Connector)
(Appliance)

(On-Site)
Software Operating Environment
Solution runs on MFP P1
Solution runs on Client Computers P2 P
Solution runs on Client's Host Server P P P
Utilizes a Separate Hardware Appliance (Server) P
Supports up to 50 MFPs P P P P P P
Supports up to 100 MFPs P P P P P P
Supports up to 250 MFPs P O3 P P P P
Supports up to 750 MFPs P O3 P P P
Supports up to 1000 MFPs P O3 P P P
Supports up to 2000 MFPs P P P P
Supports up to 5000 MFPs P P P P
Supports an unlimited number of MFPs P
Supports non-Ricoh MFPs / Printers? P P P P P P
Security, Authentication & Admin.
Device data stored on customer premises P P P
Device data aggregated by external web service P P P P
HTTPS transmission protocol P P P P
Data Encryption P P P P
VMWare P P P
Centralized Configuration P P P P
1
Ricoh Devices Only P = Feature is supported
2
Must be Windows-based O = Feature is supported by an option
3
Requires @Remote Alliance Expansion options

Solutions & Services Guide 70


Print Security Solutions Comparison

Enhanced Locked Print NX


CAC / PIV Authentication

Security System (DOSS)


Card Authentication

Removable Hard
DataOverwrite
Package

Solution

Drive
Device Access
Card Access P P O1

U.S. DoD Smart Card P


FIPS 140-2 P P P
SCM Microsystems: CSR3310 Card Reader P
SCM Microsystems: SCR331 Card Reader P P P
OMNIKEY: CardMan 3121 Card Reader P P P
HID P P P
HID iClass P P P
Mifare P P P
FlexCard P P P
CASI-Rusco P P P
NexWatch P
Pin entry P P P P
User name and password P P P
Public Key Infrastructure (PKI) P
Windows Active Directory P
Basic P
Kerberos P
NTLM P
LDAP P
Device Operation & Output
Secure Printing (document release) P
"Flex release" printing (receive prints at any device) P2
Control scanning and routing based on card credentials P
Control Copy, Scan, Fax P
Scan-to-email (with digital signature - S/MIME) P
1
Requires Card Authentication Package P = Feature is supported
2
Requires Optional FlexRelease Server (if over 3 devices) O = Feature is supported by an option

Solutions & Services Guide 71


Print Security Solutions Comparison

Enhanced Locked Print NX


CAC / PIV Authentication

Security System (DOSS)


Card Authentication

Removable Hard
DataOverwrite
Package

Solution

Drive
Hard Disk Security
ISO 15408 P2
Removable drives P1 P P
Support for multiple drives P P
Secure overwrite of data P
Physical Lock/Key system P
Administration
Cost tracking by individual users P3
Access job logs by User P3
Centrally administer users and settings P4
Operating Environment
Single MFP solution (no separate server) P P6 P P
Server / Workstation based Solution P4
Up to 32 MFPs P5 P
Up to 100 MFPs P5 P
Up to 250 MFPs P5 P
Up to 750 MFPs P5 P
1
Requires removable Hard Drive P = Feature is supported
2
DOSS Types H and I O = Feature is supported by an option
3
When used with SmartDeviceMonitor - Accounting
4
Requires CAP Enterprise Server
5
Installations with greater than 500 users or needing the ability to centrally administer users/settings require CAP Enterprise Server
6
MFP(s) with print/scan kit, USB host interface and Java VM card options. Customer-supplied items include: DoD security certificates,
Common Access Card, Common Access Card Server and Common Access Card Reader

Solutions & Services Guide 72


Ricoh Aficio Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction

Aficio GX3000S Y Y Y Y Y

Aficio GX3000SF Y Y Y Y Y

Aficio GX3050SFN Y Y Y Y Y

Aficio SP C231SF/ SP C232SF Y C 4


C 4
C 4
Y C 4

Aficio MP C2030 Y Y Y Y Y Y C 6

Aficio MP C2050/ SPF, MP C2550/SPF Y Y Y Y Y Y Y C 1


C 1
Y C 6

Aficio MP C6000/ C7500 Y Y Y Y Y Y Y C 2


C 2
Y C 5

Ricoh Pro C550EX/C700EX Y Y Y Y Y Y Y Y

Ricoh Pro C900/C900s Y Y Y Y Y Y Y

Aficio MP C6501SP / MP C7501SP Y Y Y Y Y Y Y C 8


C 8
Y C 3

Ricoh Pro C720/C720s Y Y Y Y Y Y Y Y

Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y C 3

Aficio MP C2051/MP C2551 Y Y Y Y Y Y Y Y Y C 3

Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y C 3

Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y C 3

Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y C 3

Pro C901/C901s Graphic Arts Edition U U U U U U Y

Aficio SP C240SF / SP C242DF C 7


C 7
C 7
U C 4
U U U

Aficio MP C305 Y Y Y Y Y Y Y Y

Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y

Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y

1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.

Solutions & Services Guide 73


Ricoh Aficio Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction (cont’d)

Aficio MP C4502A/C5502A Y Y Y Y Y Y Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

Aficio MP 2500/SPF Y Y Y Y Y Y

Aficio MP 2550B / MP 3350B Y Y Y Y Y Y Y C 2


C 2
Y C 7

Aficio MP 2550SP/SPF, MP 3350SP/SPF Y Y Y Y Y Y Y C 2


C 2
Y C 7

Aficio MP 4000B / MP 5000B Y Y Y Y Y Y Y C 2


C 2
Y Y C 7

Aficio MP 4000SP/SPF, MP 5000Sp/SPF Y Y Y Y Y Y Y C 2


C 2
Y Y C 7

Aficio MP 171/MP 171F/MP 171SPF Series Y Y Y Y Y Y C 4


C 4
C 5

Ricoh Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y

Aficio MP 1600/spf/L, MP 2000/spf/L Y Y Y Y Y Y

Aficio MP 6001/MP 7001/MP 8001/MP 9001 Y Y Y Y Y Y Y C 3


C 3
Y Y C 3

Aficio SP 3400SF / SP 3410SF Y Y C 1


Y C 6
Y

Aficio MP 2851SP / MP 3351SP Y Y C 1


Y Y Y Y C 2
C 2
Y Y Y

Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y Y Y C 2


C 2
Y Y

Ricoh Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y

1 Provides total print meter only, limited device info. 5 Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x compatibility
2 Requires Java VM Card Type F. 6 Only Total Print Counter data can be read.
3 Requires Java VM Card Type J. 7 Java VM Card Type F v4.1x.
4 Requires Java VM Card Type L. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 74


Ricoh Aficio Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Black & White Multifunction (cont’d)

Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

Aficio MP 6000/MP 7000/MP 8000 Y Y Y Y Y Y Y Y Y Y

Aficio MP 201F/MP 201SPF Series Y Y Y Y Y Y C 8


C 8
Y Y

Aficio SP 1200SF U U U U U U

Aficio SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3


C 3
U U U

Aficio MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y

Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y

SP 4410SF C 2
C 2
C 2
U C 5
U U U U

Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y

Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y

Aficio SP 3500SF / SP 3510SF C 5


C 5
C 5
Y C 5

Aficio MP 301SPF Y Y Y Y Y Y Y Y

Color Printers

Aficio SP C231N/ C232DN Y Y Y Y Y Y C 6

Aficio SP C311N/ SP C312DN Y Y Y Y Y Y C 6

Aficio SP C820DN/ SP, C821DN Y Y Y Y Y Y C 1


C 1
C 6

GX2500 Y Y Y Y Y C 6

GX e3300N/GX, e3350N Y Y Y Y Y C 6

Afico GX e5550N / GX5050N C 7


C 7
C 7
C 7
Y Y C 6

Aficio GX7000 Y Y Y Y Y C 6

Aficio SP C320DN Y Y Y Y Y Y Y C 6

1 Requires Java Type K. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 7 Limited info.
3 Requires Java VM Card Type O.. 8 Requires Java VM Card Type L.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Can only read total print counter data.

Solutions & Services Guide 75


Ricoh Aficio Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Printers (cont’d)

Aficio SP C430DN/SP C431DN Y Y Y Y Y Y Y Y Y C 5

Aficio SP C431DN-HS HotSpot Printer Y Y Y Y Y Y Y C 5

Aficio SP C242DN C 8
C 8
C 8
U C 7
U U

Black & White Printers

Aficio SP 5100N Y Y Y Y Y Y C 5

Aficio SP 8200DN Y Y Y Y Y Y C 2
C 2
C 5

Aficio SP 9100DN Y Y Y Y Y Y C 5

Aficio SP3400N / SP 3410DN C 6


C 6
C 6
C 6
Y C 7
C 5

Aficio SP 6330N Y Y Y Y Y Y C 3
C 3
C 5

Aficio SP 4110N-KP HotSpot Printer Y Y Y Y Y Y C 5

Aficio SP 4100NL Y Y Y Y Y Y C 5

Aficio SP 1210N C 1
C 1
C 1
U C 7
U

Aficio SP 4310N Y Y Y Y U Y U U U

Aficio SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4


U

SP 3500N / SP 3510DN C 7
C 7
C 7
Y C 7

1 Only total print counter can be read by an @Remote Appliance or equivalent.


2 Requires Java Type G.
3 Requires Java Type K.
4 Requires Java Type O.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
6 Limited info.
7 Can only read total print counter data
8 Some counter data can be read by an @Remote Appliance or equivalent.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 76


Ricoh Aficio Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Wide Format

Aficio SP W2470 C 2
C 2
C 2
Y Y

MP W5100 C 2
C 2
C 2
Y Y Y

MP W7140 C 2
C 2
C 2
Y Y Y

FW770/FW780 Y Y

Epson Stylus Pro 7700 / 9700 Y

Wide Format Color Scanner Y

Aficio MP W3601 Y Y Y Y Y Y Y

Facsimile

FAX3320L Y

FAX4430L/FAX4430NF Y C 1

FAX5510L/FAX5510NF Y C 1

FAX1190L Y

1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 77


Savin Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Office
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction

GX3000S Y Y Y Y Y

GX3000SF Y Y Y Y Y

GX3050SFN Y Y Y Y Y

SP C231SF, SP C232SF Y C 4
C 4
C 4
Y C 4

C9020L Y Y Y Y Y Y C 6

C9020/SPF, C9025/SPF Y Y Y Y Y Y Y C 1
C 1
Y C 6

C6055/C7570 Y Y Y Y Y Y Y C 2
C 2
Y C 5

Pro C550EX/C700EX Y Y Y Y Y Y Y Y

Pro C900/C900s Y Y Y Y Y Y Y

C9065 / C9075 Y Y Y Y Y Y Y C 8
C 8
Y C 3

Pro C720/C720s Y Y Y Y Y Y Y Y

C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y C 3

C9120/C9125 Y Y Y Y Y Y Y Y Y C 3

C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y C 3

C9145/C9145G/C9155/C9155G Y Y Y Y Y Y Y Y Y Y C 3

C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y Y Y Y Y Y C 3

Pro C901/C901s Graphic Arts Edition U U U U U U Y

SP C240SF / SP C242SF C 7
C 7
C 7
U C 4
U U U

MP C305 Y Y Y Y Y Y Y Y

MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y

MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y

1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.

Solutions & Services Guide 78


Savin Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction (cont’d)

MP C4502A/C5502A Y Y Y Y Y Y Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

7025 Y Y Y Y Y Y

9025B/9033B Y Y Y Y Y Y Y C 2
C 2
Y C 7

9025SP/SPF, 9033SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y C 7

9040B/9050B Y Y Y Y Y Y Y C 2
C 2
Y Y C 7

9040SP/SPF, 9050SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y Y C 7

917/917F/917SPF Y Y Y Y Y Y C 4
C 4
C 5

Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y

9016/spf/s, 9021d/dspf/ds Y Y Y Y Y Y

9060/9070/9080/9090 Y Y Y Y Y Y Y C 3
C 3
Y Y C 3

SP 3400SF / SP 3410SF Y Y C 1
Y C 6
Y

9228SP / 9233SP Y Y C 1
Y Y Y Y C 2
C 2
Y Y Y

9240G/SP, 9250G/SP Y Y Y Y Y Y C 2
C 2
Y Y

Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y

1 Provides total print meter only, limited device info. 6 Only Total Print Counter data can be read.
2 Requires Java VM Card Type F. 7 Java VM Card Type F v4.1x.
3 Requires Java VM Card Type J. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
4 Requires Java VM Card Type L.
5 Requires Java VM Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x
compatibility

Solutions & Services Guide 79


Savin Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Black & White Multifunction (cont’d)

Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

8060.8070/8080/8090 Y Y Y Y Y Y Y Y Y Y

920F/920SPF Y Y Y Y Y Y C 8
C 8
Y Y

SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3


C 3
U U U

MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y

SP 4410SF C 2
C 2
C 2
U C 5
U U U U

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y

SP 3500SF / SP 3510SF C 5
C 5
C 5
Y C 5

MP 301SPF Y Y Y Y Y Y Y Y

Color Printers

SP C231N/ C232DN Y Y Y Y Y Y C 6

SP C311N/SP C312DN Y Y Y Y Y Y C 6

CLP340D / CLP350D Y Y Y Y Y Y C 1
C 1
C 6

GX2500 Y Y Y Y Y C 6

GX e3300N / GX e3350N Y Y Y Y Y C 6

GX e5550N / GX5050N C 7
C 7
C 7
C 7
Y Y C 6

GX7000 Y Y Y Y Y C 6

SP C320DN Y Y Y Y Y Y Y C 6

1 Requires Java Type K. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 7 Limited info.
3 Requires Java VM Card Type O.. 8 Requires Java VM Card Type L.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Can only read total print counter data.

Solutions & Services Guide 80


Savin Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Printers (cont’d)

CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5

CLP42DN-HS Y Y Y Y Y Y Y C 5

SP C242DN C 7
C 7
C 7
U C 1
U U

Black & White Printers

SP 5100N Y Y Y Y Y Y C 5

MLP150DN Y Y Y Y Y Y C 2
C 2
C 5

MLP175n Y Y Y Y Y Y C 5

SP3400N / SP 3410DN C 6
C 6
C 6
C 6
Y C 7
C 5

MLP235n Y Y Y Y Y Y C 3
C 3
C 5

MLP36N-KP Y Y Y Y Y Y C 5

MLP31L Y Y Y Y Y Y C 5

SP 4310N Y Y Y Y U Y U U U

SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4
U

SP 3500N / SP 3510DN C 1
C 1
C 1
Y C 1

1 Can only read total print counter data.


2 Requires Java Type G.
3 Requires Java Type K.
4 Requires Java Type O.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
6 Limited info.
7 Only total print counter can be read by an @Remote Appliance or equivalent.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 81


Savin Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Wide Format

2404WDP C 2
C 2
C 2
Y Y

5100WD C 2
C 2
C 2
Y Y Y

7140WD C 2
C 2
C 2
Y Y Y

7700W / 7800W Y Y

Epson Stylus Pro 7700 / 9700 Y

Wide Format Color Scanner Y

3406WD Y Y Y Y Y Y Y

Facsimile

SF3730 Y

SF3770/NF Y C 1

SF3799/NF Y C 1

FAX1190L Y

1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 82


Lanier Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction

GX3000 Y Y Y Y Y

GX3000SF Y Y Y Y Y

GX3050SFN Y Y Y Y Y

SP C231SF/SP C232SF Y C 4
C 4
C 4
Y C 4

LD520CL Y Y Y Y Y Y C 6

LD540C/G/SPF, LD550CG/SPF Y Y Y Y Y Y Y C 1
C 1
Y C 6

LD260c/LD275c Y Y Y Y Y Y Y C 2
C 2
Y C 5

Pro C550EX/C700EX Y Y Y Y Y Y Y Y

Pro C900/C900s Y Y Y Y Y Y Y

LD365C / LD375C Y Y Y Y Y Y Y C 8
C 8
Y C 3

Pro C720/C720s Y Y Y Y Y Y Y Y

LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y C 3

LD620C/LD625C Y Y Y Y Y Y Y Y Y C 3

LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y C 3

LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y C 3

LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y C 3

Pro C901/C901s Graphic Arts Edition U U U U U U Y

SP C240SF / SP C242SF C 7
C 7
C 7
U C 4
U U U

MP C305 Y Y Y Y Y Y Y Y

MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y

MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y

1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.

Solutions & Services Guide 83


Lanier Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Multifunction (cont’d)

MP C4502A/C5502A Y Y Y Y Y Y Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

LD125 Y Y Y Y Y Y

LD425B/LD433B Y Y Y Y Y Y Y C 2
C 2
Y C 7

LD425SP/SPF, LD433SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y C 7

LD040B/LD050B Y Y Y Y Y Y Y C 2
C 2
Y Y C 7

LD040SP/SPF, LD050SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y Y C 7

LD117/LD117F/LD117SPF Y Y Y Y Y Y C 4
C 4
C 5

Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y

LD316/L, LD320d/dL Y Y Y Y Y Y

LD360/LD370/LD380/LD390 Y Y Y Y Y Y Y C 3
C 3
Y Y C 3

SP 3400SF / SP 3410SF Y Y C 1
Y C 6
Y

LD528SP / LD533SP Y Y C 1
Y Y Y Y C 2
C 2
Y Y Y

LD140G/SP, LD150G/SP Y Y Y Y Y Y C 2
C 2
Y Y

Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y

1 Provides total print meter only, limited device info. 6 Only Total Print Counter data can be read.
2 Requires Java VM Card Type F. 7 Java VM Card Type F v4.1x.
3 Requires Java VM Card Type J. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
4 Requires Java VM Card Type L.
5 Requires Java VM Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x
compatibility

Solutions & Services Guide 84


Lanier Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Black & White Multifunction (cont’d)

Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y

LD260/LD270/LD280 Y Y Y Y Y Y Y Y Y Y

LD220F/LD220SPF Y Y Y Y Y Y C 4
C 4
Y Y

SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3


C 3
U U U

MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y

SP 4410SF C 2
C 2
C 2
U C 5
U U U U

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y

SP 3500SF / SP 3510SF C 5
C 5
C 5
Y C 5

MP 301SPF Y Y Y Y Y Y Y Y

Color Printers

SP C231N/ C232DN Y Y Y Y Y Y C 6

SP C311N/SP C312DN Y Y Y Y Y Y C 6

CLP340D / CLP350D Y Y Y Y Y Y C 1
C 1
C 6

GX2500 Y Y Y Y Y C 6

GX e3300N / GX e3350N Y Y Y Y Y C 6

GX e5550N / GX5050N C 7
C 7
C 7
C 7
Y Y C 6

GX7000 Y Y Y Y Y C 6

SP C320DN Y Y Y Y Y Y Y C 6

1 Requires Java Type K. 5 Can only read total print counter data.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
3 Requires Java VM Card Type O.. 7 Limited info.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 85


Lanier Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Color Printers (cont’d)

CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5

CLP42DN-HS Y Y Y Y Y Y Y C 5

SP C242DN C 8
C 8
C 8
U C 1
U U

Black & White Printers

SP 5100N Y Y Y Y Y Y C 5

LP150dn Y Y Y Y Y Y C 2
C 2
C 5

LP275hdn Y Y Y Y Y Y C 5

SP3400N / SP 3410DN C 7
C 7
C 7
C 7
Y C 8
C 5

LP235N Y Y Y Y Y Y C 3
C 3
C 5

LP136N-KP Y Y Y Y Y Y C 5

LP131NL Y Y Y Y Y Y C 5

SP 4310N Y Y Y Y U Y U U U

SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4
U

SP 3500N / SP 3510DN C 1
C 1
C 1
Y C 1

Wide Format

LP124W C 6
C 6
C 6
Y Y

LW5100 C 6
C 6
C 6
Y Y Y

LW7140 C 6
C 6
C 6
Y Y Y

LW110 / LW111 Y Y

Epson Stylus Pro 7700 / 9700 Y

Wide Format Color Scanner Y

LW426 Y Y Y Y Y Y Y

1 Can only read total print counter data. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Requires Java Type G. 6 Limited info.
3 Requires Java Type K. 7 Some counter data can be read by an @Remote Appliance or equivalent.
4 Requires Java Type O. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 86


Lanier Hardware Compatibility
Workflow Solutions

RICOH

DataOverwrite Security System (DOSS)


CAC / PIV Authentication Solution

Card Authentication Package

Enhanced Locked Print NX


Y = Compatible

Web Based Driver Installer


@Remote Enterprise Pro

Device Manager NX Lite

Removable Hard Drive


Embedded @Remote
C = Compatible with condition, see notes.

@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.

DocumentMall
Wide Format

LP124W C 2
C 2
C 2
Y Y

LW5100 C 2
C 2
C 2
Y Y Y

LW7140 C 2
C 2
C 2
Y Y Y

LW110 / LW111 Y Y

Epson Stylus Pro 7700 / 9700 Y

Wide Format Color Scanner Y

LW426 Y Y Y Y Y Y Y

Facsimile

LF312 Y

LF412/LF417e Y C 1

LF510/LF515e Y C 1

FAX1190L Y

1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.

Solutions & Services Guide 87


Advanced
Distribution
Solutions

Contents

Mobile Printing
HotSpot Enterprise............................................................... 89
HotSpot MFP....................................................................... 90
How the HotSpot MFP Works.............................................. 91
Print Cloud.......................................................................... 93
FlexRelease CX..................................................................... 94
Forms Creation/Variable Data & Host Printing
IPDS..................................................................................... 95
Assessment & Cost Recovery
PCS Director........................................................................ 96
Ricoh Print & Copy Control Software................................... 97
Device Manager NX Accounting........................................... 98
Equitrac Express................................................................... 99
Equitrac Office..................................................................... 100
Utilities, Plug-ins & Drivers
Universal print drivers........................................................... 101
Intelligent Barcode Solution................................................. 102
AS/400 Host Print Transform (WCO)..................................... 103
MetaFrame - Device Option Utility........................................ 103
Novell Distributed Print Service - NDPS Gateway................... 103
SAP Device Type Drivers....................................................... 103
SAP R/3 Barcode & OCR Package......................................... 104
UNIX Filters.......................................................................... 104
Assessment & Cost Recovery Solutions Comparison............. 105
Hardware/Advanced Distribution Solutions Compatibility..... 109

shaded rows indicate partner solution

Solutions & Services Guide 88


HotSpot Enterprise HotSpot Enterprise
Mobile Printing Inside Your Firewall

HotSpot Enterprise lets mobile employees and visitors easily print to your corporate
Implementing this Solution
printers from any smartphone, tablet, or laptop. This on-site server-based solution
eliminates the need for network access to print. Users simply discover printers using the
• Print data is secured using 128-bit AES
app or web browser, then submit print jobs to their chosen device. The HotSpot Enterprise encryption
Server encrypts print data and keeps it inside your firewall during routing.
• Authentication for both users and
guests via LDAP (or the managed
Access Control List)

• Configurable (PrinterON) global printer


directory

• Optionally allow guests to print


without authentication

• HotSpot Enterprise server software


requires Windows Server 2008 (32-bit
or 64-bit)

• Scalable solution can accommodate


thousands of users across multiple
networks

• Configurable to cover mixed fleets


including Ricoh and 3rd party devices

• Complete API suite to facilitate


integration with ERP packages

Major Applications

HotSpot Enterprise lets mobile workers discover output devices and submit print jobs to company printers using • Mid-size to large corporations in virtually
tablets, smartphones and laptops. any industry

• BYOD environments
Who Should Use HotSpot Enterprise • Colleges and Universities
• Organizations looking to offer hassle-free printing for mobile workers and guests
• Security conscious organizations who don’t want print output data passing through the
cloud
Complementary Products
Benefits
FlexRelease Server, Enhanced Locked
• Minimizes mobile worker and visitor frustration when needing to print Print NX, Card Authentication Package,
• Eliminates printing workarounds such as emailing files to a networked desktop to print Rico Print Copy Control, Equitrac Express,
• Security is enhanced by keeping data within the network Equitrac Office
• Lightens the burden on IT because users’ devices do not need to be configured

Using HotSpot Enterprise


• Discover and search for accessible printers using virtually any smartphone, tablet, or laptop
• Though device locations are shared through the cloud, print data never leaves your firewall
• Submit print jobs via the app, email, web browser, or desktop printer driver
• Jobs are encrypted on the HotSpot Enterprise Server, then routed through your network
• Optional secure release for Ricoh MFPs when HotSpot Enterprise is used with Ricoh’s
FlexRelease server
• Optional “Follow-You” printing when Equitrac is also installed

Solutions & Services Guide 89


HotSpot MFP HotSpot MFP
Print on-the-go from your mobile device

HotSpot MFP Multifunction Printers (MFPs) make it easy for anyone to print while on the go
Implementing this Solution
from a laptop, tablet, handheld device or web-enabled cell phone – including BlackBerry®
smartphone and iPhone® products – quickly, conveniently and securely.
• 128-bit SSL encryption used for
documents sent to server URL

• TLS authentication is supported for


documents sent via email

• This solution is implemented via the


HotSpot MFP Kit which supports many
B&W and color MFPs

• Installation should be performed by an


HotSpot MFP solution is an option that can
authorized Ricoh field service personnel
be sold with new MFPs or installed on a
customer's existing MFP
The HotSpot MFP Kit includes:
• Point of Presence signage (with
mounting bracket)

• Instruction labels

• Administrator labels including printer


URL and email address
HotSpot printing lets you print documents, emails and web page content securely using your mobile device
• Installation instructions, administrator
guide

Who Should Use HotSpot MFP • Certificate for a 1 year PrinterOn


• Organizations seeking a hard copy output solution for mobile users of internet-enabled subscription
devices

Benefits
• Convenient printing for mobile workers including those who depend on mobile devices,
such as smartphones and tablets
Major Applications
• Preserve security of sensitive information by releasing documents only when sender is
present to receive them
• Completely driverless solution is user accessible and IT support required is limited • Hospitality
• Grant access to network printers without giving access to your corporate network
• Destinations frequented by mobile
workers
Using HotSpot MFP
• Print jobs are sent from mobile devices to a designated HotSpot MFP email address • Organizations with on-site contractors
or frequent visitors
• For web-based printing, the user types the HotSpot MFP URL into a browser
• Private release code is sent to the user to retrieve documents at the MFP
• Print release is performed right on the MFP’s control panel (no external keypad required)
• One print release code is generated regardless of the number of attachments
• After entering a release code a list of all jobs related to that code will be displayed on the
MFP panel
• Users select the jobs they wish to print or jobs can be deleted
• By default jobs left unprinted are purged after 72 hours

Solutions & Services Guide 90


HotSpot MFP How the HotSpot MFP Works

Mobile Users Printer On Server


Send documents

LS
or T
SSL
-bit
128
de
se co
elea
riv ate r
ive p
Rece
128-bit SSL Compressed
encryption print job file

HotSpot MFP

Enter Release Code

Receive Documents

Documents, Web pages and email messages/attachments are sent securely from the Internet-enabled device to the
PrinterOn Server, using 128-bit SSL (Secure Sockets Layer) or TLS.

The Server generates a compressed printable data file that is automatically formatted for the target HotSpot MFP,
and transmitted. For jobs submitted via the PrinterOn Web Page, a private release code is generated and then
displayed on the computer screen. In addition, the release code is emailed to the supplied address.

The print job is delivered via 128-bit SSL encrypted communication to the target HotSpot MFP. The file resides safely
on the MFP hard disk drive until the user arrives and enters the release code, using the MFP Touch-Screen, to print
the document.

Solutions & Services Guide 91


HotSpot MFP Add HotSpot Capability to your existing MFP

Supported Color MFPs


EDP Code Ricoh Lanier Savin Get the Blackberry App
415622 MP C2051 LD620c C9120 that lets you locate and print to
415622 MP C2551 LD625c C9125 any HotSpot MFP nationwide
415622 MP C300 LD130c C230
415622 MP C3001 LD630c C9130 Available at Blackberry App World or
416602 MP C3002 MP C3002 MP C3002 http://Ricoh-usa.com/hotspotprinters
415620 MP C305 MP C305 MP C305
415622 MP C3501 LD635c C9135
416602 MP C3502 MP C3502 MP C3502
415622 MP C400 LD140c C240
415622 MP C4501 LD645c C9145
416602 MP C4502 MP C4502 MP C4502
415622 MP C5501 LD655c C9155
Access more than 5,000 publicly
416602 MP C5502 MP C5502 MP C5502
available printers.
415616 MP C6000 LD260c C6055
415622 MP C6501 LD365c C9065
415616 MP C7500 LD275c C7570
415622 MP C7501 LD375c C9075

Supported Black & White MFPs


EDP Code Ricoh Lanier Savin
PrinterOn is a pioneer in mobile printing
415622 MP 2352 MP 2352 MP 2352
technology. The company, founded
415616 MP 2851 LD528 9228
in 2000, is partnering with Ricoh to
415622 MP 2852 MP 2852 MP 2852 deliver the HotSpot mobile printing
415620 MP 301 MP 301 MP 301 solution. The HotSpot MFP Kit includes
415616 MP 3351 LD533 9233 a certificate for a 1 year PrinterOn
415622 MP 3352 MP 3352 MP 3352 subscription.
415616 MP 4001 LD140 9240
416608 MP 4002 MP 4002 MP 4002
415616 MP 5001 LD150 9250
416608 MP 5002 MP 5002 MP 5002 Check TSRC site or ricoh-usa.com for most
415622 MP 6001 LD360 9060 recent supported devices.
415620 MP 6002 MP 6002 MP 6002
415622 MP 7001 LD370 9070
415620 MP 7502 MP 7502 MP 7502
415622 MP 8001 LD380 9080
415622 MP 9001 LD390 9090
415620 MP 9002 MP 9002 MP 9002
415622 SP 5210 SP 5210 SP 5210

Solutions & Services Guide 92


Print Cloud part of Ricoh’s
Integrated Cloud Environment
Print Anywhere Using Your Mobile Device or Laptop

Print Cloud allows you to print anywhere using your PC or mobile device by obtaining a Implementing this Solution
document release code. Using this Follow me-style printing capability, you can retrieve your
document from any Print Cloud enabled MFP, without installing printer drivers or even having
• Print Cloud is a service so there’s no
to choose the printer.
software to buy or install
• 128-bit transmission
• Collaboration features for document
sharing allow documents to be sent to
Send file to Print Cloud
specific recipients and locked to prevent
re-sharing with unauthorized people.
The sender can also limit the duration of
Enter release code at any the shared document’s availability
Print Cloud MFP to print
Print Cloud sends
release code 07428
Major Applications

• Mobile workers
Mobile Device

Print Cloud lets you print to any Print Cloud enabled MFP, without installing printer drivers or even knowing where Complementary Products
you’ll be...because with Print Cloud your documents can find you.
Integrated Cloud Environment

Who Should Use Print Cloud


• Organizations who want mobile-friendly printing

Benefits
• Print Cloud solves the problem of not having access to a printer when you’re mobile
• Follow me-style printing capability lets you print your documents at any Print Cloud enabled
MFP

Using Print Cloud


• Multiple ways to submit a print job, including your laptop, smartphone or mobile device
• To use the service, you “print” using the menu in any file, or you can email your print job
directly to the Ricoh Print Cloud at print@iceprintcloud.com
• Once the email is received by the Ricoh Print Cloud service, a release code is generated and
mailed back to you or you can choose to receive the release code via SMS
• Supports printing of the email body along with attachments and URLs contained in the
email
• Files sent to print are held in the cloud until you are ready to pick them up
• Printed files are automatically purged at a specified time limit from one to seven days as
specified by user
• Flies can be stored on Print Cloud for team collaboration or direct printing at a later time
• Each user has 2 GB of storage space
• The software can process and print attachments such as Microsoft Word, Excel, or
PowerPoint files; PDFs, photos, webpages, even the email body text

Solutions & Services Guide 93


FlexRelease CX
Secure Printing Release from the Cloud

FlexRelease CX provides secure release of your print jobs regardless of location. Because the
Implementing this Solution
solution is a cloud service, costly print servers are eliminated without sacrificing the flexibility
to release documents on demand. Documents can be submitted a number of ways - uploaded
• Configure settings and manage
via a web browser, emailed, submitted from an iOS (iPhone or iPad) application or through users and devices via the web-based
a standard print driver. Print jobs are held until you’re ready to release them from any Embedded Print Manager
FlexRelease enabled MFP.
• Print jobs are held for a period of
time and are automatically purged if
abandoned

• FlexRelease CX will only accept


documents sent from email accounts
registered with the administrator tool

• Up to 50 documents can be stored per


user

• Batch processing lets you send multiple


attachments (up to 5)

Major Applications

• Organizations with a BYOD (bring your


own device) initiative

• Organizations with little or no IT support

FlexRelease CX lets you remove unwanted jobs from your print queue and only print the jobs you select. • Organizations that require a secure print
environment

Who Should Use FlexRelease CX • Organizations looking for a workflow to


• Medium to large-sized organizations looking for secure print release without the need for upload/print documents from anywhere,
and release the print on any enabled
an on-premises print server
device (location-less printing)

Benefits
• Helps protect your data by holding your print jobs in the cloud until you’re ready to print Complementary Products
and retrieve your documents
• FlexRelease CX is a cloud service, so there’s no on-premises server to set up or support Card Authentication Package
• Enables printing from mobile devices - initiate print jobs from your mobile device without
designating a printer and retrieve your documents from any enabled Ricoh device
• Reduces wasteful printing by removing the need for banner pages and letting you delete
unwanted jobs from your list
• Eliminates lost print jobs
• Automatically removes jobs after a pre-determined period of time

Using FlexRelease CX
• Submit your print jobs to the FlexRelease CX cloud using a web browser, email, the iOS
application, or through a standard print driver
• To submit via email, attach a supported document or forward an email you have received
• To print, authenticate at any FlexRelease CX enabled MFP to release your documents
• You can modify print settings from the MFP panel, including orientation, # of copies,
combine (4 in 1, 2 in 1), paper size and 1-sided or 2-sided printing
• Supports printing of the email body, HTML, JPG, JPE, TIF, GIF, PNG and TXT files, Microsoft
Word, Excel, and PowerPoint, plus Adobe PDF files
• Your print jobs are held in the cloud for a pre-determined length of time

Solutions & Services Guide 94


IPDSTM
IPDS/AFP Host Printing Solution

The IPDS integration solution installs via SD card or on the hard drive of printers, workgroup
Implementing this Solution
multifunction and high-speed production devices and transforms AFP/IPDS for professional
laser output. The integration software for IPDS enables iSeries and zSeries system users to
• Plug and play solution
achieve professional laser output from print jobs using the Intelligent Printer Data Stream
(IPDS) page description language, including Advanced Function Presentation (AFP) data • Software installs via SD Card or on the
streams. hard drive of network laser printers,
workgroup multifunction and high-
speed production devices

• Requires no change in host


programming

Host Systems
Desktop Users Major Applications

PCL / PS • AFP/IPDS host printing


AFP / IPDS
Data Stream Data Stream
• Well suited to high volume printing
iSeries zSeries

Outputs IPDS and AFP print jobs from iSeries and zSeries systems to networked printers, workgroup multifunctional
and high-speed production devices

Who Should Use IPDS


• zSeries or iSeries systems users looking to output host data to printers, workgroup
multifunction and high-speed devices using a solution installed on the printer

Benefits
• Allows the full advantage of AFP/IPDS combined with the ability to print professional laser
output using networked printers, workgroup multifunction and high-speed production
devices
• Simultaneously provides PCL and PS printing for desktop users

Using IPDS
• Users can access the printer’s complete range of paper size options, finishing, collating and
other advanced output capabilities

Solutions & Services Guide 95


PCS Director
Assessment and Cost Recovery Solutions

PCS Director software allows you to monitor all printing, copying, scanning, and faxing
Implementing this Solution
activity, handle charge-backs, control who is printing, how much is being printed, and identify
the cost of printing across the entire organization. This comprehensive print management
• The PCS Director Suite consists of
solution allows you to understand and manage printing costs to reduce your Total Cost of 4 components, which can be used
Ownership. together or separately

Analysis Module - Provides reports on


Administrator sets up rules within PCS Director, such printer inventory, device volumes, budgets,
as requiring duplex printing to reduce costs cost baselines and printing workflow
issues on the network

Rules Module - Rules-based printing


handles re-direction of print jobs to the
Administrator
most efficient devices and controls printer
usage and feature availability
As users initiate print jobs, PCS Director suggests
the preferred device for cost savings Recovery Module - Associates the costs
of printing back to users and clients for
billing purposes

User Embedded PCS Director - Tracks copy


activity on Ricoh MFPs integrating all prints
In the above example, rules-based printing (Rules Module) directs print jobs to the most economical device and copies in one single usage report

Who Should Use PCS Director • Installs on a networked computer and


can then be pushed out to any number
• Can be deployed in companies of any size looking to understand, control and save on user of PC or Macintosh computers on the
printing and copying costs network
• Optional card reader authentication provides device security with most HID, Casi-Rusco and
NexWatch ID cards • Network authentication integration -
supporting Windows, Active Directory,
and Novell Directory Services
Benefits
• Identifies bottlenecks and inefficiencies on the network by providing a “snap-shot” of all • Runs in the background on client
printing devices, their volumes, and use costs systems and is nearly transparent for
• Notifies users (via custom pop-up messages) of print job costs and recommended printing employees
devices and settings to reduce expense • PCS Director integrates with accounting
• Automates the process of allocating costs back to clients for printing, copying, scanning systems
and faxing
• Embedded PCS Director installs remotely
• Integrates with most corporate proximity card standards for security authentication, trouble
on select Java enabled Ricoh MFPs
free implementation for IT, and simple ease of use for users

Using PCS Director


• Tracks all printing (silently in the background) including local, networked and direct to IP
print jobs Major Applications
• Manage and set budgetary account limits for copying and printing by user
• Easily establish printing rules such as page limits by device, color usage, duplex, restrict • Education, Government, Real estate,
access to certain settings, and more Corporations
• Setup customizable pop-up messages for users to support printing rules
• More than 35 built-in graphical reports showing breakdown by user, date/time, cost, etc.
• Reports can be exported to PDF, XLS, XML, and CSV
• Embedded PCS Director can allocate walk-up activity costs back to users, departments,
budgets, and clients on most Ricoh MFP devices

Solutions & Services Guide 96


Ricoh Print & Copy ControlTM Software
For Equitrac Office and Express

Ricoh Print & Copy Control tracks copy, print, scan and fax activity, as well as user account
Implementing this Solution
information and sends the data to your Equitrac system. It helps you control costs while
tracking walkup activity at the MFP. The solution limits access to authenticated users, and
• Simple to install with auto-discovery of
print rules are automatically enforced to ensure print jobs are sent to the right device and
devices
to prevent abuse of higher-cost color devices. Users can even delete unwanted jobs before
printing to further reduce wasted paper and toner. • Ricoh Print & Copy Control software
installs on the SD card of the MFP

• Configuration is performed on the


server

• Remote installation support

• Supports end user authentication via


card reader, PIN number or network
login (Windows, Novell, and LDAP)

• Supports MIFARE®, LEGIC®, HID®


Prox (125 KHz), Indala/Hitag/EM Marin
and magnetic stripe ID cards

• Also supports PCProx Plus reader from


RFIDeas (EDP 002966MIU)

• Single Sign-on when used with


GlobalScan NX

Major Applications

Ricoh Print & Copy Control features integrated workflows designed to encourage scanning as an alternative to
printing. • Small businesses

• Large corporations
Who Should Use Ricoh Print & Copy Control
• Municipal
• Organizations looking to control costs, regulate access and track walkup activity at MFPs,
including print, copy, scan and fax usage • Education, libraries and research
institutions
Benefits
• Manage all account information and reporting from one central location
• No terminals to purchase, install or maintain Complementary Products
• Helps lower costs by tracking walkup activity at the MFP and regulating access
GlobalScan NX, eCopy Sharescan,
• Reduces wasted paper and toner and prevents abuse of high-cost devices
Equitrac Capture & Send (option),
HotSpot Enterprise
Using Ricoh Print & Copy Control
• Users authenticate via PIN number, network login, or card swipe to unlock the front panel
display
• Print jobs in the user’s queue are automatically discovered and displayed
• Users may delete unwanted documents before printing
• Usage can be tracked by file size, paper size, media type, color and more, then allocated to
specific users, departments, clients or job codes
• Automatically deletes abandoned print jobs from the print server
• Equitrac’s Follow-You Printing technology lets users move among floors, buildings and other
locations and still print from any connected MFP
• The Equitrac Capture & Send option’s OCR engine (powered by Nuance OmniPage) converts
scanned documents into editable file formats including PDF, searchable PDF, and Microsoft
Office formats
• The Capture & Send option also lets you route scanned documents to email, fax, network
folders, and Microsoft SharePoint

Solutions & Services Guide 97


Device Manager NX Accounting
Cost Tracking and Recovery Software

Device Manager NX Accounting software combines cost recovery and tracking with a core set Implementing this Solution
of fleet management capabilities. This comprehensive solution allows you to monitor all print,
copy, scan and fax activity for select Ricoh devices and associate costs for tracking and charge-
• Installs on an Administrative
backs. Device Manager NX Accounting helps you understand and manage your document
computer, eliminating the need for an
output costs to reduce your Total Cost of Ownership. accounting server on the network

• Administrators can setup users and


assign their device privileges (such as
color printing and copying) via the
Device Manager console

• Print tracking is supported by


standard Ricoh print drivers or can be
used with customized pop-up drivers
for shared PC environments

• Can be used in conjunction with Card


Authentication to simplify tracking of
walk-up activity

• Users can be associated to groups or


departments for cumulative reporting

Major Applications

Device Manager NX Accounting tracks print, copy, scan and fax usage for walk-up activity at the MFP and print
• Ideal for environments with independent
jobs initiated from desktops.
agents such as Real Estate and Insurance

• Helps schools and universities tracking


Who Should Use Device Manager NX Accounting staff & department usage for budget
• Small to mid-size companies looking to restrict access, collect data for charge-back, and compliance
control printing costs

Benefits
• Cost effective accounting solution for output tracking and charge-backs
• Comprehensive print, copy, scan and fax data all in one place
• Automates the process of allocating costs back to users or departments for document
output
• Gives you a controlled way to offer color output while accurately tracking individual usage

Using Device Manager NX Accounting


• The solution tracks print, copy, scan and fax activity for charge-back, and associates these
costs to users via user authentication
• Tracks usage whether users walk up to the MFP or initiate printing from their desktops
• Tracking of details like color, black & white, and paper size (even within a single document)
ensures greatest accuracy
• Multiple pricing tiers can be created, which allows for advanced reporting
• Detailed reports give you the data you need, including breakdowns by user, device or even
function
• Reports can be run using the Device Manager console or setup to be created automatically
according to a schedule

Solutions & Services Guide 98


Equitrac ExpressTM
Print Accountability for Education

Equitrac Express provides colleges, universities, K-12 schools and their libraries with protection
Implementing this Solution
against the costs and waste of uncontrolled printing.
• Integrates with Print & Copy Control
(PCC) and hardware control terminals

• Works with printers, copiers and


multifunction products from Ricoh and
other manufacturers

Lab • Supports cash, smart or magnetic stripe


Library Remote Campus
stored-value cards, campus card systems
or network printing accounts

• Integrates with existing networks


Equitrac and standards: Windows®, Novell®
Server Campus Card Server
Campus card swipe NetWare®, UNIX® and Citrix®

• Offline terminal data collection


capability (track and recover costs
where there is no network connection)
Equitrac verifies account is valid and
checks balance • Page counter terminal option for copy
control and secure printing
Equitrac Express software works with campus card accounting systems to charge users for copies or printed
documents • Scales from small single-server sites up
to multi-campus district-wide networks
with thousands of devices and users
Who Should Use Equitrac Express
• Educational organizations looking to charge for output by any student, faculty member,
staffer or guest on any desktop printer, networked Multifunction product or walk-up copier Major Applications

Benefits
• Educational institutions, colleges,
• Institutes accountability for every page printed
universities, K-12 schools, libraries
• Eliminates unauthorized, excessive or wasteful printing
• Cost savings by directing output to the most efficient devices
• Generates revenue from printing, allocating costs back to individuals, departments or grants
• Security for confidential documents Complementary Products
• Simplified administration improves service levels and reduces help desk calls
Print & Copy Control software
• Environmental benefits through the reduction of resources consumed

Using Equitrac Express


• Set student print quotes, determine who may print, how many pages and to which devices
Ricoh Solutions Partner Program
• User’s ID is required to print and every page is tracked holding user to their quota
• Automated user PIN management
The developer of this product, Nuance, is a
• Print Assistant pop-up window lets users see cost, payment method and number of pages PREMIER partner member of Ricoh’s Solution
• Follow-You Printing® lets you release print jobs at the most convenient device - anywhere Partner Program. This product is sold and
• Secure Document Release holds confidential print jobs in a secure queue until released for supported by Ricoh.
print by the document owner
• Send To printing lets users share documents by sending the ability to print to a distribution PREMIER
list (with or without charge)
• Track costs of documents depending on their attributes (i.e. color, duplex, stitching, etc.)
and create different charging schedules for faculty, staff, students or walk-up patrons
• Administrators can re-route jobs based on device status such as paper out, offline, jam, etc.
• Summary, detailed and total activity reports are available and can be exported for analysis
• Equitrac’s Device Monitoring Engine provides a single console to track devices’ status
including paper, toner levels, or errors

Solutions & Services Guide 99


Equitrac OfficeTM
Cost Reduction and Printing Management

With Equitrac Office software, you can track, analyze, allocate and, if necessary, recover the
Implementing this Solution
costs of every document that is sent to a networked printer, copier or Multifunction device.
• Integrates with Print & Copy Control
(PCC) and hardware control terminals

Auto Sync • Works with printers, copiers and


multifunction products from Ricoh and
Equitrac Remote Equitrac Office Active Directory other manufacturers
Management Tools
• Integrates with existing networks
and standards: Windows®, Novell®
Enterprise Database
NetWare®, UNIX® and Citrix®
Server
• Remote configuration and
management and automatic account
creation

• Native OS and LDAP authentication

• Account synchronization with external


Clustered Print Windows Print NetWare Print UNIX/Linux Print directories
Server Server Server Server
• Scales from small single-server sites
Equitrac Office provides cost reduction and print management capabilities including: cost allocation, charge-back, up to multi-location enterprises with
secure printing, device administration and reporting thousands of devices and users

Who Should Use Equitrac Office


• Any organization looking to reduce output costs and better manage printing resources Major Applications

Benefits
• Can be widely applied to businesses
• Gives users flexible, fast and secure printing output options and government entities seeking
• Addresses over-bought, under-utilized printing equipment output cost reduction, printing device
• Cost savings by directing output to the most efficient devices and eliminating unauthorized, management and security for printed
excessive or wasteful printing information
• Accurate allocation of output costs back to users, departments, projects or clients
• Simplified administration improves service levels and reduces help desk calls
• Environmental benefits through the reduction of resources consumed Complementary Products

Using Equitrac Office Print & Copy Control software


• Determine who may print to which devices and route jobs away from desktop printers to
more efficient networked MFPs
• Establish printing rules - for example, documents containing greater than 10 color pages
can be directed to a designated device Ricoh Solutions Partner Program
• Re-route jobs based on device status such as paper out, offline, jam, etc.
• Track costs of documents depending on their attributes (i.e. color, duplex, stitching, etc.) The developer of this product, Nuance, is a
PREMIER partner member of Ricoh’s Solution
and create different charging schedules for internal and external users
Partner Program. This product is sold and
• Follow-You Printing® lets you release print jobs at the most convenient device so you can supported by Ricoh.
print where you happen to be and avoid waiting for a device to free up
• Secure Document Release holds confidential print jobs in a secure queue until released for PREMIER
print by the document owner
• Summary, detailed and total activity reports are available and data can be exported for
analysis
• Equitrac’s Device Monitoring Engine provides a single console to track devices’ status
including paper, toner levels, or errors

Solutions & Services Guide 100


Universal print drivers

The Universal print driver provides a single intelligent advanced driver, which can be used
Implementing
Universal printthis Solution
driver highlights
across your fleet of Multifunction Products and Laser Printers. The Universal print driver lets
you simplify printer support and lower management costs without sacrificing the features
• The universal drivers use bidirectional
important to your users. communication to capture device
information and maximize features

• Optional PrinterSwitcher utility allows


selectable device destination prior to
printing

• PCL6 and Postscript drivers for


Universal Print

• Windows XP, Windows Vista,


Simplified driver Windows 7, Windows 8, Windows
management means Server 2003 (standard & enterprise),
lower cost of ownership Windows 2008 (standard &
enterprise), Windows Server R2
(standard & enterprise), Windows
Server 2012 (foundation, essentials
& standard), Novell Netware 6.5 SP2
or later

• 32-bit and 64-bit drivers available

• English, French, German, Italian,


Spanish and Dutch

• Compatible with Citrix environments

Removes a big burden from IT departments


Say good-bye to the hassle of supporting device-specific drivers by leveraging the Universal This solution available for
print driver. The UPD gives end-users the ability to output to virtually any printing device. There FREE Download
is no need to change drivers when new printers or MFPs are installed, and the same Universal
print driver can be used for both MFPs and laser printers.

Reduces hidden support costs and lowers TCO


Save time certifying new machines. Once the Universal print driver is certified for use, only
the new functionality needs to be tested saving IT resources. Support costs are lowered
by reducing calls to Helpdesk personnel and through easier and more streamlined device
management.

Delivers full-featured printing to your users


The Universal print driver uses bidirectional communication to connect with and determine the
capabilities of the printing device. For newer devices, the Universal print driver provides the
full functionality of the device including advanced features and finishing capabilities. For older
model machines and most 3rd-party devices, the driver enables the maximum functionality
from a set of universal generic printing features including: paper, layout, print quality, duplex,
staple and more.

Provides a better printing experience


Give your users a consistent printing interface while making it obvious and easy to know
which driver to choose. By simplifying the process for users, unsuccessful printing is reduced
with fewer calls to the Helpdesk.

Solutions & Services Guide 101


Intelligent Barcode Solution
Barcode Printing

With Intelligent Barcode Solution (IBS) installed, Ricoh printers and MFPs can print output that Implementing this Solution
contains barcodes. IBS is compatible to the industry standard for barcode printing with laser
printers. IBS supports over 70 types of barcodes including 2D barcodes PDF417, UPS Maxicode
• IBS is downloaded from the Stethos web
and Data Matrix codes.
site and installed directly on the MFP or
printers hard disk drive

• License key is provided when purchased

Major Applications

• Pick slips, packing lists, manifests and


other documents in warehousing and
transportation

• Label sheets, wrist band sheets and other


documents in healthcare

IBS supports over 70 types • Customers who use SAP or other


of barcodes enterprise resource planning systems

Installing Intelligent Barcode Solution on your Ricoh MFPs and printers provides you the ability to print over
70 different types of barcodes
Ricoh Solutions Partner Program

The developer of this product, Stethos-USA, is


Who Should Use Intelligent Barcode Solution a PREMIER partner member of Ricoh’s Solution
Partner Program. This product is sold and
• Any customer whose applications require output devices with barcodes that reside on the supported by Ricoh.
printer
PREMIER
Benefits
• Replace HP and other printers with proprietary barcode solutions
• Supports over 70 types of barcodes including 2D barcodes PDF417, UPS Maxicode and Data
Matrix codes
• Full SAP integration
• Bar code information is verified against specs

Using Intelligent Barcode Solution


• IBS will automatically print barcodes on customers documents once installed on the Ricoh
MFP or printer

Solutions & Services Guide 102


Utilities, Plug-ins & Drivers

AS/400 Host Print Transform (Workstation Customization Object - WCO)


• Host print transform for basic printing from IBM AS/400 (only)
• IBM AS/400 - OS/400 V5R1 and V5R2
• No host programming changes
• EBCDIC to ASCII, PCL
• Supported 100% by IBM
• Report printing only (green bar)
• Supported features: input tray, output tray, simplex/duplex, portrait, landscape

MetaFrame - Device Option Utility


• Provides for extended print features
• Create customized individual print jobs, utilize all device finishing features
• Support for Citrix Metaframe servers

Novell Distributed Print Service - NDPS Gateway


• Configures printers and Multifunctional products so that they are seamlessly integrated with Novell’s NDPS architecture and NWAdmin
• Acts as interpreter between Novell’s NDPS and the printer’s network card
• Reduces the challenges of setting up printers
• Gain the ability to “drag-and-print” documents
• Detailed real-time printer and job status with SmartDeviceMonitor Snap-in

SAP Device Type Drivers


• Drivers enable seamless integration of Ricoh devices within SAP environments
• Designed to take full advantage of device finishing features (staple, punch, sort, etc.)

Solution Available for


FREE Download

Solutions & Services Guide 103


Utilities, Plug-ins & Drivers

SAP R/3 Barcode & OCR Package


• Font based one dimensional barcode & OCR A1 & B product
• Available on DIMM, Hard disk download and SD-Card
• Supports most MFPs and printers, including SAP ABAP program for check sum calculation

UNIX Filters
• Enables printing to Ricoh MFPs and printers in UNIX environments
• Provides easy network installation and support for device finishing options
• Installation script automates set-up in a UNIX environment
• “Device Option” support − printer input filter, enables use of Ricoh MFPs and printers with optional items such as Finisher and
Paper Bank

Solution Available for


FREE Download

Solutions & Services Guide 104


Assessment & Cost Recovery Solutions Comparison

Ricoh Print & Copy Control


Embedded PCS Director

(for Equitrac Office/


Equitrac Express

@Remote USB*
Equitrac Office
PCS Director

Express)
Trackable Device Usage
Copy P3 P P5 P5 P P
Print P P P P P
3 5 5
Scan P P P P P P
Fax P3 P P5 P5 P
Distinguish color from B&W P P P P P P
Color coverage / intensity

Differentiate document sizes P P P P P


"Walk-up" activity P3 P P4 P4 P
Track network and local printing P P P P
Track in linear feet and per square inch P P P P P
Printing Rules and Output Control
Customize printing rules P P P P P
Auto re-direct to most efficient printer P P P
Auto re-route if device is offline or unavailable P P P
Restrict features available to each user P P P P P
Set quotas/budgetary account limits by user P P P P P
Set usage limits and restrict features of a device P P P P P
Force settings (for example: duplex) P P P P P
Enforce limits (w/customizable pop-up notices) P P P P P
Pop-up notice to user of costs, suggest alternatives P P P
Hold output at device until released by user P P P
1
Differentiates letter or not letter. P = Feature is supported
2
Requires SmartDeviceMonitor O = Feature is supported by an option
3
Requires Embedded PCS Director running on MFP
4
Requires user to authenticate
5
Requires Print & Copy Control
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers

Solutions & Services Guide 105


Assessment & Cost Recovery Solutions Comparison

Embedded PCS Director

Control (for Equitrac


Ricoh Print & Copy
Equitrac Express

@Remote USB*
Equitrac Office

Office/Express)
PCS Director
Charge-back Methods
Associate costs back to users and clients for billing purposes P P P P P
Utilize user PIN codes P P P P P
Setup declining balances by user P P P P P
User / department codes P P P P P
Job / client codes P P P P P
Bill to multiple account code fields P P P P P
Payment by campus card P P P
Payment by debit to network printing account P P P
Payment by online or stored value card P P P
Payment by coin/bill P P P
Setup output costs by attribute (i.e. color, duplex) P P P P P
Calculate cost based on job-specific variables P P P P P
Ability to create different pricing schedules for charge-back P P P P P
Multi-currency support P1 P P P
Analysis & Reporting
Device usage reporting/tracking P P P P
Device status monitoring P P
Budgets and cost baselines P P P
Printing bottlenecks on network P P P P3
Library of predefined graphical reports P P P P
Ability to export report data P P P P4
Automatically email reports P P P
Report event scheduling P P P
1
The currency automatically changes in PCS Director based on the Windows regional settings.
2
Requires SmartDeviceMonitor
P = Feature is supported
O = Feature is supported by an option
3
Usage vs. Duty-Cycle Report will show this
4
Customer-facing reports only
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers

Solutions & Services Guide 106


Assessment & Cost Recovery Solutions Comparison

Embedded PCS Director

Control (for Equitrac


Ricoh Print & Copy
Equitrac Express

@Remote USB*
Equitrac Office

Office/Express)
PCS Director
Integration with Other Software / Systems
Accounting systems P P P
CAD systems P
GlobalScan P4 P4 P5
Blackboard transaction system P P
Cbord Odyssey PCS P P
Diebold P P
Debitec P P
Output Device Access
Card reader O1 P P O1
User codes P P P P P
Network login P P P P P
Software Operating Environment
Solution runs on MFP P P
Solution runs on Print Server P P
Utilizes a dedicated driver

Solution runs on Client Computers P P6 P6 P3


Solution runs on Host Server P P P P3
Supports up to 50 MFPs P P P P P
Supports up to 100 MFPs P P P P P
Supports up to 250 MFPs P P P P P
Supports up to 750 MFPs P P P P P
Supports non-Ricoh MFPs/Printers P P P P
Offline terminal capability P
1
Optional proximity card reader authentication provides device
security and is compatible with most HID, Casi-Rusco, NexWatch ID cards
P = Feature is supported
O = Feature is supported by an option
2
If pop-up needed
3
Must be Windows-based.
4
Supports single sign-on with GlobalScan NX
5
Supports single sign-on with GlobalScan 3.1 w/Workflow Suite or GlobalScan NX
6
Rules-based printing client app to implement selected rules
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers

Solutions & Services Guide 107


Assessment & Cost Recovery Solutions Comparison

Embedded PCS Director

Control (for Equitrac


Ricoh Print & Copy
Equitrac Express

@Remote USB*
Equitrac Office

Office/Express)
PCS Director
Security, Authentication & Admin.
Windows Active Directory P P P P P P
Novell Directory Services P P1
LDAP P P P P P P
Citrix P P P P2
Netware P
Automated installation to clients P3 P P P
4 4 4
Remote installation P P P P P P
Centralized configuration P P P P P P
5 5
Separate administration tool P P P P P
Developer / Customization tools
Branding of the user interface P P P
Custom fields based on printer and application P P P P
Complementary Solutions
Document Capture P P
Card Access P P P P
1
Novell--Windows-based only
P = Feature is supported
2
Machine software must be Windows-based
O = Feature is supported by an option
3
Requires a third-party IT application to support Automatic Installations to user's workstations
4
Requires a third-party IT application to support Remote Installations to select Ricoh Family Group MFPs (Ricoh, Savin, Lanier)
5
Included in base product
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers

Solutions & Services Guide 108


Ricoh Aficio Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.

HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction

Aficio GX3000S Y Y Y

Aficio GX3000SF Y Y Y

Aficio GX3050SFN Y Y Y

Aficio SP C231SF/ SP C232SF Y Y Y

Aficio MP C2030 Y Y Y

Aficio MP C2050/ SPF, MP C2550/SPF Y Y C 1


Y C 2
Y Y Y

Aficio MP C6000/ C7500 C 1


Y C 2
Y Y Y

Ricoh Pro C550EX/C700EX Y C 2


Y Y

Ricoh Pro C900/C900s Y Y Y Y Y Y

Aficio MP C6501SP / MP C7501SP Y Y Y Y

Ricoh Pro C720/C720s Y Y Y

Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y

Aficio MP C2051/MP C2551 Y Y Y Y Y

Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y

Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y C 2
Y Y Y

Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y

Pro C901/C901s Graphic Arts Edition Y Y Y

Aficio SP C240SF / SP C242DF Y Y Y

Aficio MP C305 Y Y Y Y

Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y

Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y

Aficio MP C4502A/C5502A Y Y Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

1 Requires PostScript option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type I for PCC v4

Solutions & Services Guide 109


Ricoh Aficio Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction (cont’d)

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

Aficio MP 2500/SPF C 1
Y Y Y

Aficio MP 2550B / MP 3350B Y Y C 1


Y Y Y

Aficio MP 2550SP/SPF, MP 3350SP/SPF Y Y C 1


Y C 2
Y Y Y

Aficio MP 4000B / MP 5000B Y Y C 1


Y Y Y

Aficio MP 4000SP/SPF, MP 5000Sp/SPF Y Y C 1


Y C 2
Y Y Y

Aficio MP 171/MP 171F/MP 171SPF Series Y Y Y

Ricoh Pro 906EX/ 1106EX/1356EX C 1


Y C 3
Y Y Y

Aficio MP 1600/spf/L, MP 2000/spf/L Y Y Y

Aficio MP 6001/MP 7001/MP 8001/MP 9001 Y Y Y Y C 2


Y Y

Aficio SP 3400SF / SP 3410SF Y Y Y Y

Aficio MP 2851SP / MP 3351SP Y Y Y Y C 4


Y Y Y

Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y C 4


Y Y Y

Ricoh Pro 907EX / 1107EX / 1357EX Y Y C 5


Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type F for PCC v4
3 PCC v3 only
4 Requires Java Type F
5 Requires Java

Solutions & Services Guide 110


Ricoh Aficio Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Black & White Multifunction (cont’d)

Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y

Aficio MP 6000/MP 7000/MP 8000 Y Y U Y C U Y Y


1

Aficio MP 201F/MP 201SPF Series U Y U Y Y

Aficio SP 1200SF Y Y Y

Aficio SP 5200S/SP 5210SF/SP 5210SR Y C 2


Y Y Y

Aficio MP 2852/MP 3352 Y Y C 2


Y Y Y

Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y C 3


Y Y Y

SP 4410SF Y Y Y Y

Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y

Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y

Aficio SP 3500SF / SP 3510SF Y Y Y Y

Aficio MP 301SPF Y U Y Y Y

Color Printers

Aficio SP C231N/ C232DN Y Y Y

Aficio SP C311N/ SP C312DN Y Y Y

Aficio SP C820DN/ SP, C821DN Y Y Y

GX2500 Y Y Y

GX e3300N/GX, e3350N Y Y Y

1 Requires Java VM Card Type C for PCC v3


2 Requires Java VM Card Type O
3 Requires Java VM Card Type N

Solutions & Services Guide 111


Ricoh Aficio Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Printers (cont’d)

Afico GX e5550N / GX5050N Y Y Y

Aficio GX7000 Y Y Y

Aficio SP C320DN U Y Y Y

Aficio SP C430DN/SP C431DN U Y Y Y

Aficio SP C431DN-HS HotSpot Printer U Y Y

Aficio SP C242DN Y Y Y

Black & White Printers

Aficio SP 5100N Y Y Y

Aficio SP 8200DN C 1
Y Y Y

Aficio SP 9100DN C 1
Y Y Y

Aficio SP3400N / SP 3410DN Y Y Y Y

Aficio SP 6330N Y Y Y Y

Aficio SP 4110N-KP HotSpot Printer Y U Y Y

Aficio SP 4100NL Y U Y Y

Aficio SP 1210N Y Y Y

Aficio SP 4310N Y Y Y Y Y

Aficio SP 5200DN/SP 5210DN Y Y Y Y Y

SP 3500N / SP 3510DN Y Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).

Solutions & Services Guide 112


Ricoh Aficio Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.

HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Wide Format

Aficio SP W2470

MP W5100

MP W7140

FW770/FW780

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

Aficio MP W3601 Y

Facsimile

FAX3320L Y Y Y

FAX4430L/FAX4430NF Y Y Y

FAX5510L/FAX5510NF Y Y Y

FAX1190L Y Y Y

Solutions & Services Guide 113


Savin Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction

GX3000S Y Y Y

GX3000SF Y Y Y

GX3050SFN Y Y Y

SP C231SF, SP C232SF Y Y Y

C9020L Y Y Y

C9020/SPF, C9025/SPF C 1
Y C 2
Y Y Y

C6055/C7570 C 1
Y C 2
Y Y Y

Pro C550EX/C700EX Y C 2
Y Y

Pro C900/C900s Y Y Y Y

C9065 / C9075 Y Y Y Y

Pro C720/C720s Y Y Y

C230/C230SR/C240/C240SR Y Y Y Y Y

C9120/C9125 Y Y Y Y Y

C9130/C9130G/C9135/C9135G Y Y Y Y Y

C9145/C9145G/C9155/C9155G Y Y C 2
Y Y Y

C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y

Pro C901/C901s Graphic Arts Edition Y Y Y

SP C240SF / SP C242SF Y Y Y

MP C305 Y Y

MP C3002/C3002G/C3502/C3502G Y Y

MP C4502/C4502G/C5502/C5502G Y Y

MP C4502A/C5502A Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

1 wRequires PostScript option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type I for PCC v4

Solutions & Services Guide 114


Savin Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction (cont’d)

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

7025 C 1
Y Y Y

9025B/9033B C 1
Y Y Y

9025SP/SPF, 9033SP/SPF C 1
Y C 2
Y Y Y

9040B/9050B C 1
Y Y Y

9040SP/SPF, 9050SP/SPF C 1
Y C 2
Y Y Y

917/917F/917SPF Y Y Y

Pro 906EX/ 1106EX/1356EX C 1


Y C 3
Y Y Y

9016/spf/s, 9021d/dspf/ds Y Y Y

9060/9070/9080/9090 Y Y C 2
Y Y

SP 3400SF / SP 3410SF Y Y Y Y

9228SP / 9233SP Y Y C 4
Y Y Y

9240G/SP, 9250G/SP Y Y C 4
Y Y Y

Pro 907EX / 1107EX / 1357EX Y Y C 5


Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type F for PCC v4
3 PCC v3 only
4 Requires Java Type F
5 Requires Java

Solutions & Services Guide 115


Savin Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Black & White Multifunction (cont’d)

Pro 907 / 1107 / 1357 Y Y Y Y Y

8060.8070/8080/8090 U Y C 1
U Y Y

920F/920SPF U Y U Y Y

SP 5200S/SP 5210SF/SP 5210SR Y Y Y

MP 2852/MP 3352 Y C 2
Y Y Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y C 2


Y Y Y

SP 4410SF Y Y C 3
Y Y Y

SP 4410SF Y Y Y Y

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y

SP 3500SF / SP 3510SF Y Y Y Y

MP 301SPF Y U Y Y Y

Color Printers

SP C231N/ C232DN Y Y Y

SP C311N/SP C312DN Y Y Y

CLP340D / CLP350D Y Y Y

GX2500 Y Y Y

GX e3300N / GX e3350N Y Y Y

1 Requires Java VM Card Type C for PCC v3


2 Requires Java VM Card Type O
3 Requires Java VM Card Type N

Solutions & Services Guide 116


Savin Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Printers (cont’d)

GX e5550N / GX5050N Y Y Y

GX7000 Y Y Y

SP C320DN U Y Y Y

CLP37DN/CLP42DN U Y Y Y

CLP42DN-HS U Y Y

SP C242DN Y Y Y

Black & White Printers

SP 5100N Y Y Y

MLP150DN C 1
Y Y Y

MLP175n C 1
Y Y Y

SP3400N / SP 3410DN Y Y Y Y

MLP235n Y Y Y Y

MLP36N-KP Y U Y Y

MLP31L Y U Y Y

SP 4310N Y Y Y Y Y

SP 5200DN/SP 5210DN Y Y Y Y Y

SP 3500N / SP 3510DN Y Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).

Solutions & Services Guide 117


Savin Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Wide Format

2404WDP

5100WD

7140WD

7700W / 7800W

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

3406WD Y

Facsimile

SF3730 Y Y Y

SF3770/NF Y Y Y

SF3799/NF Y Y Y

FAX1190L Y Y Y

Solutions & Services Guide 118


Lanier Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction

GX3000 Y Y Y

GX3000SF Y Y Y

GX3050SFN Y Y Y

SP C231SF/SP C232SF Y Y Y

LD520CL Y Y Y

LD540C/G/SPF, LD550CG/SPF C 1
Y C 2
Y Y Y

LD260c/LD275c C 1
Y C 2
Y Y Y

Pro C550EX/C700EX Y C 2
Y Y

Pro C900/C900s Y Y Y Y

LD365C / LD375C Y Y Y Y

Pro C720/C720s Y Y Y

LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y

LD620C/LD625C Y Y Y Y Y

LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y

LD645C/LD645CG/LD655C/LD655CG Y Y C 2
Y Y Y

LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y

Pro C901/C901s Graphic Arts Edition Y Y Y

SP C240SF / SP C242SF Y Y Y

MP C305 Y Y Y Y

MP C3002/C3002G/C3502/C3502G Y Y Y Y

MP C4502/C4502G/C5502/C5502G Y Y Y Y

MP C4502A/C5502A Y Y Y Y

MP C3003 Y Y Y

MP C4503 Y Y Y

1 wRequires PostScript option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type I for PCC v4

Solutions & Services Guide 119


Lanier Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
C = Compatible with condition, see notes.

Equitrac Office
HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Multifunction (cont’d)

MP C5503 Y Y Y

MP C6003 Y Y Y

MP C6502 Y Y Y

MP C8002 Y Y Y

Black & White Multifunction

LD125 C 1
Y Y Y

LD425B/LD433B C 1
Y Y Y

LD425SP/SPF, LD433SP/SPF C 1
Y Y Y Y

LD040B/LD050B C 1
Y Y Y

LD040SP/SPF, LD050SP/SPF C 1
Y Y Y Y

LD117/LD117F/LD117SPF Y Y Y

Pro 906EX/ 1106EX/1356EX C 1


Y Y Y Y

LD316/L, LD320d/dL Y Y Y

LD360/LD370/LD380/LD390 Y Y Y Y

SP 3400SF / SP 3410SF Y Y Y Y

LD528SP / LD533SP Y Y Y Y Y

LD140G/SP, LD150G/SP Y Y Y Y Y

Pro 907EX / 1107EX / 1357EX Y Y Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).


2 Requires Java VM Card Type F for PCC v4
3 PCC v3 only
4 Requires Java Type F
5 Requires Java

Solutions & Services Guide 120


Lanier Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.

HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Black & White Multifunction (cont’d)

Pro 907 / 1107 / 1357 Y Y Y Y Y

LD260/LD270/LD280 U Y C 1
U Y Y

LD220F/LD220SPF U Y U Y Y

SP 5200S/SP 5210SF/SP 5210SR Y Y Y

MP 2852/MP 3352 Y C 2
Y Y Y

MP 2352SP/MP 2852SP/MP 3352SP Y Y C 2


Y Y Y

SP 4410SF Y Y C 3
Y Y Y

SP 4410SF Y Y Y Y

MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y

MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y

SP 3500SF / SP 3510SF Y Y Y Y

MP 301SPF Y U Y Y Y

Color Printers

SP C231N/ C232DN Y Y Y

SP C311N/ SP C312DN Y Y Y

LP540C/LP550C Y Y Y

GX2500 Y Y Y

Y Y Y

1 Requires Java VM Card Type C for PCC v3


2 Requires Java VM Card Type O
3 Requires Java VM Card Type N

Solutions & Services Guide 121


Lanier Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.

HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Color Printers (cont’d)

GX e5550N / GX5050N Y Y Y

GX7000 Y Y Y

SP C320DN U Y Y Y

LP137CN/LP142CN U Y Y Y

LP142CN-HS U Y Y

SP C242DN Y Y Y

Black & White Printers

SP 5100N Y Y Y

LP150dn C 1
Y Y Y

LP275hdn C 1
Y Y Y

SP3400N / SP 3410DN Y Y Y Y

LP235N Y Y Y Y

LP136N-KP Y U Y Y

LP131NL Y U Y Y

SP 4310N Y Y Y Y Y

SP 5200DN/SP 5210DN Y Y Y Y Y

SP 3500N / SP 3510DN Y Y Y Y

1 Requires PostScript Option. Requires Memory upgrade (if available).

Solutions & Services Guide 122


Lanier Hardware Compatibility
Advanced Distribution Solutions

PART-
RICOH
NER

Device Manager NX Accounting


Ricoh Print & Copy Control
Y = Compatible

Hotspot Enterprise

Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.

HotSpot MFP

PCS Director
U = Compatibility status not yet available.

IPDS
Wide Format

LP124W

LW5100

LW7140

LW110 / LW111

Epson Stylus Pro 7700 / 9700

Wide Format Color Scanner

LW426 Y

Facsimile

LF312 Y Y Y

LF412/LF417e Y Y Y

LF510/LF515e Y Y Y

FAX1190L Y Y Y

Solutions & Services Guide 123


Specialty &
Development
Solutions
Contents

Specialty

AccuRoute........................................................................... 125
Digital StoreFront................................................................. 126
Digital StoreFront Essentials................................................. 135
Fiery Central........................................................................ 135
FusionPro Desktop............................................................... 135
FusionPro Server.................................................................. 135
M.I.S. Print........................................................................... 127
PlanetPress Suite.................................................................. 136
PowerPress.......................................................................... 128
QDirect................................................................................ 129
Reform PDC......................................................................... 130
WebCRD.............................................................................. 131
Development
DigiDocFlow........................................................................ 132
DocuClass............................................................................ 133
DocuLex Archive Studio....................................................... 134

shaded rows indicate partner solution

Solutions & Services Guide 124


AccuRoute®
Enterprise-class Document Capture and Workflow Platform

Omtool™ AccuRoute® helps businesses and law offices of all sizes bridge the gaps in their
Implementing this Solution
paper-intensive business processes and workflows. Through our expanding platform of secure
and scalable document capture, processing, delivery, and archive capabilities, our customers
• AccuRoute® has native connectivity
reduce the costs, complexity, and compliance risk associated with all the paper. into all the major Document and
Records Management Systems,
Litigation Support Systems, as well as
• Email Time & Billing Systems
Self • Network Folder
• Web Folder • AccuRoute integrates with most
leading scanners and multi-function
• Email peripherals (MFPs) to deliver flexible,
Capture for... • Fax distributed document capture
Distribution
• Printer
• Distribution List • Integrate with Autonomy iManage,
DM , and Microsoft SharePoint with
• ECM AccuRoute Extensions
Store • Repository
• Archive
• Network Folder

• ERP
Major Applications
LOB
• CRM
Applications • Database, etc
• Law Firms, Healthcare Providers,
Financial Services & Insurance,
AccuRoute allows customers to capture information from all of their paper and electronic documents and integrate Manufacturers, and any customer
it with sophisticated back-end processes or workflows.
needing Enterprise Fax Servers
• Helps companies meet compliance
Who Should Use AccuRoute
guidelines
• Document-intensive organizations of all sizes wanting to streamline the capture and
conversion of paper and electronic documents into a variety of formats and distribute the
information to multiple destinations at the same time Ricoh Solutions Partner Program
• Businesses wanting to reduce the costs, complexity, and compliance risks associated with all
the paper The developer of this product, OmTool, is a
SPECIALTY partner member of Ricoh’s Solution
Benefits Partner Program. This product is sold by Ricoh
and supported by the developer.
• Reduces costs by creating electronic images that reduce paper and related consumables
while leveraging previous investments in hardware/infrastructure
SPECIALTY
• Increases Productivity by streamlining the document handling workflows
• Reduces liabilities and supports corporate Initiatives by adhering to record-retention
requirements, government regulations and compliance mandates
• Use barcoded cover sheets containing routing rules to simultaneously deliver documents to
their desired destinations
• Converts paper and electronic documents into a variety of formats (PDF, TIF, JPG, DOC, RTF,
XLS, & TXT)
• Documents can be tracked and recorded during each phase of delivery (including confirmations),
providing a time-stamped, server-based audit trail
• Cost recovery and tracking features available with compatible popular systems such as, Copitrak®,
Equitrac®, and nQueue Billback

Using AccuRoute
• Scan-to-Self -- email, network folders, or web folders
• Scan-to-Distribute -- email, fax, printers, and distribution lists
• Scan-to-Store -- enterprise content management systems (ECM) including document
management, records management, litigation support, and traditional enterprise content
management systems, repositories, archives, or network folders
• Scan-to-Line-of-Business (LOB) applications -- Including ERP, CRM and databases
• Scan-to-Fax -- full fax functionality and distribution

Solutions & Services Guide 125


Digital StoreFront
Web to Print Solutions

Digital StoreFront (DSF) is a web based file submission tool that simplifies print ordering over
Implementing this Solution
the Internet or Intranet to maximize Total