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SAP Leonardo

Bruno Mommens
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&
Jan Vandenbosch

SAPience.be TECHday 2017

SAPience.be TECHday 2017

Major shifts in the economy accelerate
the transformation to a Digital Economy
• Customer Experience
• Local Manufacturing
• Networked Economy
• Changing Society

SAPience.be TECHday 2017 3

be TECHday 2017 .Customer Experience Know your customers environment Customer Omni-Channel Lifecycle Logistics SAPience.

Local Manufacturing Automation. Digital Inventory and Lot Size of One Local Replaces “Things enabled” design. Outsourced manufacturing and engineering SAPience.be TECHday 2017 .

be TECHday 2017 .Networked Economy Cross Industry Networks Cross Department Business Sustainability and Socially Networks Responsible Networks SAPience.

Changing Society Changing Work Environment Urbanization Population Mix SAPience.be TECHday 2017 .

be TECHday 2017 .The Digital Economy needs to be connected to “everything” Connected • New Business Models Connected Fleet Connected Products • New Business Processes Markets • New Work Environments Connected Assets Connected People Connected Infrastructure SAPience.

be TECHday 2017 . Digital Response Digital powered by Digital & Supply Manufacturing Digital SAP Leonardo Business Planning Logistics Digital Digital Product Operations Innovation Digital Economy SAP Leonardo Bridge SAP Leonardo Connected Connected Products People Connected Connected Assets Markets Connected Connected Fleet Infrastructure 9 SAPience.The Digital Economy.

Europe’s biggest software maker SAP has earmarked 2 billion euros ($2.be TECHday 2017 . • The German company said it would invest that amount by the end of 2020. 10 SAPience.Recap: SAP announcements to invest 2 billion euros into IoT & Leonardo 2016 September • FRANKFURT (Reuters) . in which regular objects are connected to networks to send and receive data. targeting what it estimates to be a 250 billion-euro market in the so-called Internet of Things (IoT).2 bln) for investments in products that help companies to connect everything from washing machines to cars to the Internet.

be TECHday 2017 . Things and Businesses Machine Natural IoT Networks Learning Language Microservices APIs Real-time Analytics Leonardo SAPience. Connected Data Collaboration Business Process Integration Mobile Big Data Innovation Intelligently connecting People.

Predictive & Legacy Machine Learning* Analytics Mobile Systems . Business Transactions Business Services . Analytics* Non-SAP * Future Capabilities SAP Cloud Platform / SAP HANA Platform incl. Persistence Machine Integration Integration S4/HANA Learning . Data Management & Big Data Hub … SAPience. SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Technical Services Process .be TECHday 2017 . Streaming & Data .

Streaming & Data . Analytics* Non-SAP * Future Capabilities SAP Cloud Platform / SAP HANA Platform incl. Business Transactions Business Services . SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Technical Services Process . Data Management & Big Data Hub … SAPience.be TECHday 2017 . Persistence Machine Integration Integration S4/HANA Learning . Predictive & Legacy Machine Learning* Analytics Mobile Systems .

SAP Cloud Platform SAP Cloud Platform (SCP) SAPience.be TECHday 2017 .

SCP – Building Blocks App App App … Identity Integration Predictive Analytics Fiori Cloud Management Services Services Services Services Services Mobile Device IoT Portal Mobile App JAVA Management Services Services Services Services Enterprise Adobe Forms Gamification Cloudfoundry Services Services Services Collaboration … Services Continuous Improvements SAPience.be TECHday 2017 .

Business Transactions Business Services . Streaming & Data .be TECHday 2017 . Analytics* Non-SAP * Future Capabilities SAP Cloud Platform / SAP HANA Platform incl. SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Technical Services Process . Predictive & Legacy Machine Learning* Analytics Mobile Systems . Data Management & Big Data Hub … SAPience. Persistence Machine Integration Integration S4/HANA Learning .

What is SAP Leonardo ? SAP Leonardo is the new brand name for SAP’s Emerging Technologies offerings It is an umbrella category name for the SAP Innovation Portfolio around IoT and other emerging technologies. SAP Leonardo supports the SAP strategy of a ‘Cloud First / AI First’ approach. SAPience. It is not the name of a singular product within the IoT portfolio or a product or pricing bundle.be TECHday 2017 .

be TECHday 2017 .All the latest technologies and services packaged in SAP Leonardo Big Data Design Thinking Blockchain Data Intelligence Internet of Things Machine Learning Analytics … SAP Cloud Platform SAPience.

Big Data.be TECHday 2017 . business models.Internet of Things • Connect people. and devices with the Internet of Things • Support new business processes. processes. and connectivity for the Internet of Things (IoT). SAPience. and a new work environment to meet all your digital business needs with adaptive processes.

be TECHday 2017 .SAP Cloud Platform extends its Internet of Things Capabilities 24 SAPience.

be TECHday 2017 .SAP Cloud Platform Internet of Things Architecture Overview SAPience.

be TECHday 2017 1 . SIGFOX Digicom SAPience. *: Limited implantation .15.4 DLMS/COSEM AXIS Intenses PIKKERTON TELIT MQTT1 KSAT (Viasat) ITRON Pulsar TekPea B&B Electronics PLC(*) CoAP CalAmp Kamstrup Radiocrafts TRIDIUM OPC UA TR069 Cisco LIBELIUM RaspberryPI VIASAT OMA LWM2M(*) SNMP Active Message CloudGate Marvell Schneider Electric WAGO HART & W-HART SWAP(*) CPL MeterSit Semtech LoRa Wi-NEXT SIGFOX XMPP Cradlepoint MICRON Sensinode Worldsensing Semtech LoRa LoRa Dell Mobile Devices SIERRA WIRELESS XIRGO NWAVE UnB DiGi Morey Corp.SAP Cloud Platform Internet of Things Protocols & Vendors Protocols Vendors HTTP1 DDS Agora Energy Distech Controls NaelBox SimpleHomeNet Zigbee BACNET Agulla E-Senza Netcomm Wireless SITEC XBee LON AnyDATA Ekahau NETVOX SmarteoWater ZWave KNX Arduino Elster NWAVE SMARTEX 6lowPAN Modbus Asoka EPISENSOR Orbiwise ST Micro BT & BTLE Profibus ATIM Eurotech Packet Power Sterela WiFi & LPWiFi Infibus Axible Honeywell PARADOX Telecom Design IEEE 802.Device  Cloud.

support strategic decision making.be TECHday 2017 . and turn data into smart actions. Discover how easy it can be to become an algorithm- driven business that lets you automate highly repetitive tasks. SAPience.Machine Learning • Explore SAP Leonardo Machine Learning • Build your intelligent enterprise with a machine learning platform and software that unite human expertise and computer insights.

Big Pool of Machine Learning Use Cases and Features SAPience.be TECHday 2017 29 .

SAPience. • This is the first step towards self-running customer service. The agent is then prompted with recommended solutions to improve operational efficiency.Sap Leonardo for Service Ticket Intelligence • Classifies incoming customer service tickets so that they can be routed to the right agent. • SAP Leonardo Machine Learning uses existing data – in this case the text from service tickets – and builds powerful new functionality from this valuable resource • Part of SAP Hybris Cloud for Customer.be TECHday 2017 .

be TECHday 2017 31 .SAPience.

allowing businesses to choose the best actions to maximize the customer experience.Sap Leonardo for Customer Retention • Many businesses maintain historical databases containing information about customer behavior.and up- sell. SAPience. • SAP Leonardo Machine Learning mines this data to discover the subtle but powerful indicators of churn.be TECHday 2017 . and information regarding whether a customer was lost to a competitor (“churned”). as well as loyalty. substantially improving your ability to predict it. demographics. • SAP Customer Retention also forecasts cross. and act in time before churn happens.

• SAP Leonardo Machine Learning learns to perform this time-consuming and error-prone task automatically. SAPience.be TECHday 2017 .Sap Leonardo for Automating Financial Service • SAP Cash Application (part of SAP S/4HANA Cloud) learns by observing how humans match incoming bank statements to open receivables like invoices. ultimately leading to improved process efficiency and service quality. This enables substantial reduction of labor cost per invoice and faster clearing.

be TECHday 2017 . • SAP Brand Impact uses deep learning to recognize brand images in videos and images in real time with an unmatched accuracy. Results are delivered immediately. SAPience. providing a substantial advertising impact benefit.Sap Leonardo for Brand Intelligence • Checking that brands appear as contractually committed by content providers has historically been done manually: taking four to six weeks to compile. and an entire quarter to adjust if needed.

SAPience. It automatically extracts skills. • SAP Job Standardization (also part of SAP Fieldglass) guides recruiters and hiring managers to create accurate and unbiased job descriptions that are neither overly specific nor use “creative” job titles. SAP Resume Matching allows recruiters to focus on the important part: interaction with candidates. It starts with a job description. Standardized job descriptions make it easier for recruiters to find the right candidate. and scores candidates to match open positions based on an applicant’s experience and objectives as well as the ability to search a giant database of job openings and suggest potential recruits. and for candidates to find the best job. qualifications. and profile information from resumes and job descriptions without the need to create a cumbersome list of synonyms.be TECHday 2017 .Sap Leonardo for Improving Human Resources • SAP Resume Matching (part of SAP Fieldglass) focusses on recruiters.

procurement.be TECHday 2017 .Sap Leonardo Digital Assistant for Enhancing Productivity • To maximize the benefit of machine learning technology. • Users chat with SAP CoPilot using human-like natural language. service and support on our own conversational engine as a first step toward comprehensive conversational enterprise applications. supporting this collaboration as an automated digital assistant. we are committed to making enterprise applications easy to use through conversational applications. SAPience. • And CoPilot provides a single-point-of-contact for all SAP applications as well as other vendor’s business solutions like Slack or Google G Suite. • SAP CoPilot uses machine learning to simplify how people interact with computers. SAP is developing chatbots for conversational HR.

be TECHday 2017 .Analytics • Analytics solutions • Accelerate digital transformation with business analytics solutions and embedded machine learning that can help you gain fast and accurate insights across your business and implement new processes and applications based on those insights. SAPience.

be TECHday 2017 . embed insights into business processes. and enable distributed storage and computing.Big Data • Gain more value from Big Data with distributed data storage • Turn vast amounts of big data into real-time insights by combining the power of an in-memory platform with Hadoop to store and process huge amounts of data. SAPience.

Design Thinking
• Empathy
• Get expert help with design thinking services such as solution
ideation, rapid prototyping, and business case development.

SAPience.be TECHday 2017

Blockchain
• How we are bringing blockchain to the enterprise
• At delaware, we see blockchain as a promising way to simplify
complex multi-party processes and create trust among
participants.

SAPience.be TECHday 2017

Data Intelligence
• Extract insights from a large network of anonymized data.
• Find ways to solve your business problems, monetize data, and more.
• Data intelligence is the analysis of various forms of data in such a way that it
can be used by companies to expand their services or investments. Data
intelligence can also refer to companies' use of internal data to analyze their
own operations or workforce to make better decisions in the future.
• Business performance, data mining, online analytics, and event processing
are all types of data that companies gather and use for data intelligence
purposes.

SAPience.be TECHday 2017

be TECHday 2017 . SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Streaming Technical Services Process Persistence & Data Machine Integration Integration S4/HANA Business Learning Transactions Predictive & Business Services Legacy Machine Learning* Mobile Analytics Systems Analytics* Non-SAP * Future SAP Cloud Platform / SAP HANA Platform Capabilities incl. Data Management & Big Data Hub … SAPience.

be TECHday 2017 .Forget Cloud – the future is at the Edge! • Expectation = 45% of data will be processed and analyzed at the edge • No time to waste (latency) • Too costly to stock all IoT data at cloud level • Lambda Architecture – act in real- time and deviate aggregated data SAPience.

Edge Platform • Micro-services • Support for IoT Protocol Adapters (LoRA.be TECHday 2017 . Sigfox) • Native integration with SCP and SAP backend systems (S/4HANA) SAPience.

NET: Exception due to predominance of windows in manufacturing business SAPience.Edge Computing • Manufacturing: Industry PC on Windows / .be TECHday 2017 .

be TECHday 2017 . SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Streaming Technical Services Process Persistence & Data Machine Integration Integration S4/HANA Business Learning Transactions Predictive & Business Services Legacy Machine Learning* Mobile Analytics Systems Analytics* Non-SAP * Future SAP Cloud Platform / SAP HANA Platform Capabilities incl. Data Management & Big Data Hub … SAPience.

be TECHday 2017 .Connect Things to the Digital Core From things to outcomes SAPience.

And beyond… • In a digitally transformed enterprise you • Do not want to isolate your data • Open your data to your entire eco-system • Products inspired in this way • SAP Ariba • SAP Global Track & Trace • SAP Asset Intelligence Network • These products can be the platform for Leonardo accelerators SAPience.be TECHday 2017 .

SAP Analytics Cloud • Goes beyond Reporting incl.be TECHday 2017 . Planning & Predictive capabilities • Connects to the wide range of cloud offerings (and on-premise solutions) • TO-BE product in SAP analytics in the coming years • Will SAP BO disappear? No but interest will drop SAPience.

Data Management & Big Data Hub … SAPience.be TECHday 2017 . SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Streaming Technical Services Process Persistence & Data Machine Integration Integration S4/HANA Business Learning Transactions Predictive & Business Services Legacy Machine Learning* Mobile Analytics Systems Analytics* Non-SAP * Future SAP Cloud Platform / SAP HANA Platform Capabilities incl.

be TECHday 2017 .Leonardo Accelerators SAP categorizes IoT in six domains with each its own accelerators SAPience.

be TECHday 2017 .Sample – SAP Connected Goods SAPience.

be TECHday 2017 .SAP Asset Intelligence Network SAPience.

be TECHday 2017 .SAP Asset Intelligence Network SAPience.

be TECHday 2017 . SAP Leonardo Bridge Connected Connected Connected Connected Connected Connected Products Assets Fleet Infra Markets People Business SAP Leonardo Edge SAP Leonardo Foundation Suite systems Streaming Technical Services Process Persistence & Data Machine Integration Integration S4/HANA Business Learning Transactions Predictive & Business Services Legacy Machine Learning* Mobile Analytics Systems Analytics* Non-SAP * Future SAP Cloud Platform / SAP HANA Platform Capabilities incl. Data Management & Big Data Hub … SAPience.

SAP Leonardo Bridge SAPience.be TECHday 2017 .

be TECHday 2017 . Triggers. Events & Business rules • Decision-making in backend systems SAPience.SAP Leonardo Bridge – “Houston we have a problem!” • Configurable SAP Template Control Cockpits • IoT Data: Connects to and combines the six domains of IoT • Business Data: Enterprise Applications • Alerts.

The delaware Approach SAPience.be TECHday 2017 .

be TECHday 2017 . Martin Mystery phase Design Heuristic phase thinking Proof of A ROCK-SOLID ENVIRONMENT WITH Value ALL THE OPPORTUNITIES YOU NEED TO TAKE CAREER FORWARD Algorithm phase SAPience. “The Design of Business: Why Design Thinking is the Next Competitive Advantage” by Roger L.Knowledge Funnel Cfr.

Design Thinking @ the heart SAPience.be TECHday 2017 .

… SAPience. Orlando. Barcelona.be TECHday 2017 65 .delaware @ Leonardo Live • The Del20 initiative perfectly fits into this sphere of innovation • Do we need to host all ourselves or bring cases to SAP? • SAP Leonardo @ delaware • Bruno Mommens presented a session @ Leonardo Live in Frankfurt. Brussels.

be TECHday 2017 .Use Cases SAPience.

Food manufacturing: connected production line SAPience.be TECHday 2017 67 .

be TECHday 2017 . Set priority Business value Timeline • Overall Equipment Effectiveness (OEE) increase • Process Performance increase (Production) • Smart data/insights sharing • 3D-CAD • Webportal spare parts • Predictive Maintenance • Field Service (AR) • Optical Quality Control • Business model evolution SAPience.

be TECHday 2017 .IoT Configuration Steps 2 3 1 Configure Define IoT Process Register Sensors Sensors Flow SAPience.SAP Leonardo .

be TECHday 2017 .Register Sensors .SCP API Service SAPience.

Configure Sensors .be TECHday 2017 .SCP IoT Service SAPience.

be TECHday 2017 .Define IoT Process Flow – BPM Flow SAPience.

Dashboard SAPience.be TECHday 2017 73 .

be TECHday 2017 .Dashboard SAPience.

be TECHday 2017 .Dashboard SAPience.

be TECHday 2017 .Dashboard SAPience.

be TECHday 2017 . Leonardo SAP Cloud Platform (SCP) Architecture Asset Intelligence IoT Services Network (AIN) API IoT Application Mngt Customer Enablement Build own App Edge Integration Layer Webportal Hierarchitecal Thing Model (API) IoT Gateway Edge Computing (june) Cloud OPC UA Backend ERP Machine On-Premise SAPience.

Mobile App s. PLC ) Quality control SAPience.Architecture MQTT HTTPS API SAP Cloud Platform Mngt Edge Fiori Dashboarding/KPIs (Own or customer) PLC protocol HTTPS IoT Gateway Environ- mental OPC UA sensing 3rd party (AIN. SAP Backend.be TECHday 2017 .

be TECHday 2017 79 .Automotive: Smart supply chain SAPience.

• Transport insights • Proof of transport • Smart collaboration towards customers (competitive advantage) • Risk mitigation to their suppliers (automotive) • Inventory management & stock optimisation • Business model evolution (pay-per-usage) SAPience.be TECHday 2017 . • Theft/abuse notification. Set priority Business value Timeline • Operational excellence! • Insights internal & external processes.

be TECHday 2017 .SAPience.

be TECHday 2017 .Architecture API API API Mngt IoT platform HTTPS In-/Outdoor Dashboarding/KPIs (Own or customer) HTTPS Beacon In-/Outdoor (high precision) 3rd party Carrier (500.000) SAPience.

be TECHday 2017 83 .Thank you! Bruno Mommens Jan Vandenbosch SAPience.