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Risk management is our strength: Bajaj Allianz

L.N. Revathy

"We are concentrating on health insurance. We hope to achieve Rs
100 crore
Premium from the health segment this fiscal," says Mr
Krishnamoorthy Rao.
Coimbatore, Aug. 26

BAJAJ Allianz General Insurance Company says that risk
management has been its
Greatest strength. The company, which has managed to book
underwriting profits from first year of operation, attributes its
success to initiation of adequate control measures and adoption of
the right tools for managing the risks.
Speaking to Business Line, Mr Krishnamoorthy Rao, Head
(Underwriting), said the
Company introduced better claims control measures in every
segment, be it motor,
Health or travel. "We are concentrating on health insurance. This is
a growing market. About 8-10 per cent of our premium income is
from health. We hope to achieve Rs 100 crore premium from the
health segment this fiscal."

The company has formed an in-house health assessment team
comprising qualified
Medical professionals and paramedical staff. "We have until now
been working with
Third party administrators (TPAs). For better controls, we formed
this team, who can
Interact with the hospital and try and fix the unnecessary
procedures, if any," Mr
Krishnamoorthy said.he conceded that the premiums were high in
the health segment because of low volumes and rising healthcare

For motor, the company has gone to the extent of recruiting
experienced service
Engineers for better claims control. "While the public sector general

we have our own team of engineers." he said in reply to a query. The insured list includes fleet operators as well. the delay in settling the claims adds to the cost by way of interest. he said and added the company regularly rolled out products/package." he said. Conceding that both health and motor cover are high-risk segments. This has to a large extent helped in better claims control and in reducing the cost of servicing the policy. where the third party claims were high. . Mr Krishnamoorthy said the company restricted itself from greater exposure in Kerala market. but better controls and management is essential." he said." he said. Further. We try and clamp down on such expenses. It has also helped in bridging the time gap and has enabled the survey team upload the report directly into the system. "The problem with most fleet operators is more in third party claims than own damages. “The cost of issuing a policy has fallen with the adoption of technology. We are in the process of educating the people of Kerala. "You cannot avoid taking a risk. Yet another potential area for exposure is the travel segment.Companies leave it to the surveyors to assess the damage/loss.