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INTERVIEW GUIDE

Date ________________________________
Candidate ____________________________ Interviewer _________________________

INTERVIEW SESSION BRIEF FLOW

Getting Opening Confirm Story
Ready Time
Review the Welcoming, explain Ask them about
application, review the purpose of the behavioral
behavioral Ask them about
interview, explain questions to
questions, adjust their background.
the brief process, address all values
question to better ask their readiness. and behaviors.
fit

 Complete the  Review your
FGD Rating interview notes. Explain what's next
Summary. and thank the
 Evaluate the
candidates
 Use the Team observable
Consensus. behavior.
To Do To Do
After After Closing

GETTING READY
1. Review application and resume (curriculum vitae). Select jobs/experiences most pertinent
to the intended job.
2. Prepare to confirm education and candidate’s background.
a. Clarify any information you have questions about.
3. Review Behavioral Questions.
a. Become comfortable with the key attributes and their meaning.
b. Adjust questions to better fit the candidate’s work and/or school experience.

Ask questions to get specific information about jobs or experiences. 3. Point out that you will both get information needed to make good decisions. c. To become better acquainted. b. Ask the candidate if he or she is ready to get started. f. d. Indicate you will be taking notes. Welcome the candidate and introduce yourself. b. Explain what happens after the interview. Provide information about the organization and position (if applicable). An opportunity to learn more about candidate’s background and experience. Explain the purpose of the interview. 2. a. 4. Brief review of education and previous or experiences. 2 HOW TO BEGIN (TWO MINUTES) 1. c. Answer questions about the organization and position (if applicable). g. BACKGROUND CONFIRMATION (5 MINUTES) Educational Background – seek only information not provided on application or resume (curriculum vitae) Graduate School ____________________________ Years ______ Degree or Major __________ College or University ________________________ Years ______ Degree or Major __________ High School ________________________________ Years ______ Degree or Major __________ Work Background Organization ______________________ Position __________________ Dates ______________ . e. Describe how the interview will progress : a. To help candidate understand the organization and position (if applicable).

3 What were or are your major responsibilities or duties? Any change in position or responsibilities? Why did you (or why are you planning to) leave? Organization ______________________ Position __________________ Dates ______________ What were or are your major responsibilities or duties? Any change in position or responsibilities? Why did you (or why are you planning to) leave? .

When was the last time you are in the leadership position when you need to lead and be lead? What was in your believe about leading and being lead that affect your behavior at that time? Beginning Beginning Nothing to do with the questions Nothing to do with the questions Middle Middle little difficulty coping with these differences Able to explain the experience/mention lead or no experience by example/respect to leader/self control End End has the experience and can adapt well . mention lead difficulty and is open with a difference by example (started from leading yourselves then leading others) and able to mention "respect" the leader when they are lead by someone else (ability to be lead by others/self-control and respect) Observations : Key Behavior Rating : __________________________7 . Behavioral Questions 1. Tell me a time when you lead (or being a part of) a team with different types of personality. What did you do? How did you handle the differences? 2. 4 STORY TIME (TWENTY TO THIRTY MINUTES) Value : Activating Leadership Key Behaviors  Setting positive examples in taking responsibility  Empowering each other’s talents to achieve common goals  Providing high quality & quantity leadership experiences (not assessed here)  Providing space to explore & live one’s passions (not assessed here). no Able to explain the experience.

why each individual is born as a leader ? 4. but still trying to have admired figure but does not implement answer though with hesitation the good examples in their daily lives End End explain the reason for the confidence and trust has the idol and implement a positive impact in that he was also born as a leader .  Continuously improve on what has been done in the past.  Building interests on the world issues and trends. . whose figure that you admire? what makes him/her inspire you ?are you implement her/his leadership style in your life ? Beginning Beginning Nothing to do with the questions Has no role idol or Nothing to do with the questions Middle Middle do not have a good reason . demonstrate their daily lives strong vision and mission as a leader Observations : __________________________ Key Behavior Rating : Value : Acting Sustainably Key Behaviors  Making decisions by considering future impact. 5 3.

is not concerned with self. but rather to its own need help to find the issue . be wise in using the money order to contribute to the issue Observations : Key Behavior Rating : __________________________ . If you find yourself winning a prize of 10 million Rupiah.understanding and continuous learning in interest . explaining with interests great hesitation and difficulty finding ideas to contribute on the issue End End use the money for things that are useful for the explain the issues clearly . 6 Behavioral Questions 1. difficult to manage do not know about the issues that stirred the money or confusion heart or lack of knowledge about world issue Middle Middle use the money wisely . Tell us what you know about the topic. 2. and why does it “speaks” to you. Would you contribute anything to the topic? If yes. what would you do? Beginning Beginning use the money unwisely . how would you use the money? Explain to us the reasons. have a good good of society . Tell us the current global/societal issues which really “speaks” to you.

When was the last time you quit from something and why? 4. 7 3. Have you ever take responsibility which you never experienced before with it ? Do you accept that challenge or avoid it ? Beginning Beginning Quit because of another reason (except avoid the challenge or nothing to do with the passion/self characteristics) or nothing to do questions with the questions Middle Middle Quit with reason of not match between avoid the challenge but the explanation is passion/self characteristics with the acceptable or reasonable environment End End Always finish what they start accepted the challenge and explained how to solve it Observations : Key Behavior Rating : __________________________ .

Tell us an example of a time when you knew by telling the truth you would be jeopardizing/risking yourself? 2. Behavioral Question 1. Tell us your experience where you show your commitment towards your promisses! Beginning Beginning afraid to take risks so decided to have nothing Nothing to do with the questions to do with this. 8 Value : Demonstrating Integrity Key Behaviors  Acting accountable to every stakeholder. ask someone else to replace him Middle Middle try to keep doing but ask someone for help able to mention (only) their promises or their because they feel less confident commitment toward it End End can be explained clearly and tells how when Able to mention their promisses and explain facing it their commitment toward it until fulfill the promises Observations : Key Behavior Rating : __________________________ .  Ensuring transparency in every action and decision.

9 3. What is the biggest achievement in yourlife and how is the process behind that result? Beginning Beginning Nothing to do with the questions Nothing to do with the questions Middle Middle Unable to keep the secret Able to mention their achievement and explain the process End End Keep the secret Able to mention their achievement and able to explain the process. Tell us your experience when you have to keep the secret information from the others even they force you ? and explain how 4. mention and give example for learning also self control/discipline as part of the key success Observations: __________________________ Key Behavior Rating : .

not able to explain that success of a team is because contribution of each individual in a team Middle Middle do not get a significant positive impact for lack Worked in a team and achieved a totality until the end of activities great/regular/low result.  Create a welcoming and encouraging environment (not assessed here). 2. Have you ever worked together in a team and achieve a great result together? How is the experience and What does it mean for you being in a team? Beginning Beginning Nothing to do with the questions Worked/not worked in a team and achieved a great/medium low result. Tell us about how you made the decision. Behavioral Question 1. 10 Value : Enjoying Participation Key Behaviors  Actively involved in organization’s activities. able to explain that succes/faileds of a team is because contribution of each individual in a team End End could explain the reason why it decided to Worked in a team and achieved a great result. engage more deeply and what positive impact able to explain that success of a team is gained from these activities because contribution of each individual in a team Observations : __________________________ Key Behavior Rating : . Tell us how were you involved (before and after). Tell us a time when you decided to be more involved in an activity/community.

What are you doing to keep yourself upgrade/to make yourself better? 4. How actively participate in various activities will have a positive impact for your future and the environment? Beginning Beginning Nothing to do with the questions Nothing to do with the questions Middle Middle Able to mention actions/activity to learn has no significant activity has a positive impact / just for fun doing these activities End End Able to mention actions/activity to learn and have activities that support the development of develop their potential (inside and outside themselves and have a real positive impact for effort) themselves and the surrounding environment Key Behavior Rating : Observations : __________________________ Value : Living Diversity Key Behaviors . 11 3.

 Seek different perspectives in learning. Tell us about a time you had to adapt to a wide variety of people by accepting or understanding their perspectives. What is your opinion about racism more spesific about religion ? . 2. How can you interpret the meaning of a difference in your social environment ? 4. 12  Actively collaborate with diverse stakeholders (not assessed here). Behavioral Questions 1. open into themselves or directly spread the diversity energy/motivation to others End End Have ever worked with people from different Mention/explain the action to culture and different way of thinking. What have you done to help another person/team be more productive? Beginning Beginning Nothing to do with the questions (do not open Dont care enough or nothing to do with the into diversity) questions Middle Middle Never worked with people ffrom different Mention the action (only) started from culture and different way of thinking.  Encouraging the contribution of every individual. open into encourage/started from themselves first then divresity try to spread the energy to others/contributing to others to grow together Observations : Key Behavior Rating : __________________________ 3.

.  Committing to perform at the highest level. the difference is only in the lives of ordinary puzzle pieces End End able to understand and appreciate the diversity Able to give an open minded opinion that exists around and try to respect these differences with an open view Observations : Key Behavior Rating : __________________________ Value : Striving for Excellence Key Behaviors  Providing space to generate and implement new ideas (not assessed here). 13 Beginning Beginning nothing to do with the questions nothing to do with the questions Middle Middle difficulty understanding the difference and Able to give an opinion indifferent to what is happening around . For him .

deal between ambition and current condition explained the process to get succesful Key Behavior Rating : Observations : __________________________ . able to Able to explain their ability to (only) adapt explain why it can be succes/failed.  Proactively seeking possible solutions. able to explain that Able to explain their ability to try to be success is because contribution of each relevant for the situation and ability to make a individual in a team and show to never give up. with the situation and sacrifice the ambition End End achieved a great result. Tell us a time you made a major sacrifice to achieve an important goal. 14  Improving performance continuously. 2. not able to explain that success is because lack of contribution of each individual in a team or hard to explain it. Tell us about a time when you did something completely different from the plan and/or assignment? Why? What happened? Beginning Beginning Worked/not worked and achieved a Nothing to do with the questions great/medium low result. Middle Middle achieved a great/regular/low result. Behavioral Questions 1.

innovation creates the new one . Are you quite satisfied with what you have achieved now ? what makes you feel dissatisfied with yourself or your job? What would you do? 4. which one that you prefer . Key Actions A B C . or creatively cultivate current way to make it better ? Beginning Beginning Nothing to do with the questions Nothing to do with the questions Middle Middle Know what development they need but don't Answer both but not sure with that have clear activity to keep learning and developing or vice versa End End Know what development they need and have Develop legacy or creates the new one. 15 3. and constant activity to keep learning and venture out of the comfort zone developing them selves Key Behavior Rating : Observations : __________________________ Additional Key Attributes Communication : Clearly providing information and ideas in a manner that engages the interviewer and helps him or her understand and retain the message.

 Consider the appropriateness of each story to the organization’s desired culture.  Indicate whether each story is positive (+) or negative (-). commanding attention and respect. showing an air of confidence. Say good-bye  What’s next. . WHAT TO DO AFTER INTERVIEW 1.  Thanks the candidate for coming in to interview. 16    Organize the communication    Maintains interviewer’s attention    Adjust to the interviewer    Uses appropriate language Communication Rating Influence : Creating a good first impression. Key Actions A B C    Personal hygiene and nails    Displays professional and fun demeanor    Speaks confidently and positively    Maintains appropriate eye contact Influence Rating SAYING GOOD-BYE (FIVE MINUTES) 1. Review your interview notes  Place stories into appropriate key attributes.

 Use the A. 2. C ratings to grade the behavior under the Communication and Influences headings on the next page. Weak or want more data (for example. C-) 1. Use the Interview Rating Summary Worksheet on the following page to summarize your interview ratings. neutral (0). Write the grade in the box provided. Complete the Interview Rating Summary Worksheet based in your interview observations. Evaluate the candidate’s observable behavior throughout the interview.  Place a check mark in the appropriate box for each item. B. or ineffective or absent (-).  Review your notes and determine whether the behavior in each competency was effective (+). 3. Use the following system : Primary Ratings A+ (35-48) Much More Than Acceptable (Significantly exceeds criteria for successful performance) A (26-35) More Than Acceptable (Exceeds criteria for successful performance) B (21-25) Acceptable (Meets criteria for successful performance) C (0-20) Less Than Acceptable (Generally does not meet the criteria for successful performance) Clarifying Ratings: N/A No opportunity to observe or assess . INTERVIEW RATING SUMMARY WORKSHEET Candidate : _________________________ Interviewer : _________________________ Date : _________________ Values/Key Attributes Rating . A-. 17  Determine and record the grade in the rating box (lower-right corner) for each competency. B-.

C-) TEAM CONSENSUS WORKSHEET Candidate: _________________________ Date: _________________ . 18 Activating Leadership Acting Sustainably Demonstrating Integrity Enjoying Participation Living Diversity Striving for Excellence Communication Influence Primary Ratings A+ (35-48) Much More Than Acceptable (Significantly exceeds criteria for successful performance) A (26-35) More Than Acceptable (Exceeds criteria for successful performance) B (21-25) Acceptable (Meets criteria for successful performance) C (0-20) Less Than Acceptable (Generally does not meet the criteria for successful performance) Clarifying Ratings: N/A No opportunity to observe or assess . A-. Weak or want more data (for example. B-.

19 Interviewer Interviewer #2 Interviewer #3 Consensus Values/Key Attributes #1 __________ ____________ Rating ___________ Activating Leadership Acting Sustainably Demonstrating Integrity Enjoying Participation Living Diversity Striving for Excellence Communication Influence Recommended: YES NO Comments: .