You are on page 1of 1

JOSETTE MOLINA

 josette811@aol.com
Education
University of Maryland, College Park Expected: May 2019
Robert H. Smith School of Business Overall GPA: 3.51
Bachelor of Science, Marketing and Operations Management and Business Analytics
Awards and Recognition: Dean’s list (Fall ’15, Fall ’16, Fall ‘17)

Employment
UMD Division of Information Technology January 2017-August 2017
Classroom Support Technician
 Provided customer service to those in need of support for their classrooms in order to increase the learning
experience
 Responsible for examining classroom technology to ensure smooth operations and efficiency
Great Neck Public School Summer Camp Great Neck, NY
Camp Leader Summer 2015-Summer 2017
 Coordinated and implemented activities for 30 children each summer ranging from ages 6-10
 Responsible for monitoring and providing guidance for 3 younger counselors
 Collaborated with a team of 6 to organize camp functions and dealt with parental issues, while constantly
communicating with camp managers
Ralph’s Italian Ices Great Neck, NY
Team Trainer/Customer Service Representative August 2014-December 2016
 Provided 30 customers each shift with quality service of over 150 products, while working in a fast paced, high
pressure environment
 Trained 10 future employees on the daily operations to ensure efficiency and smooth onboarding process
 Analyzed and tracked product information for restock and handled financial transactions
 Developed communication and problem-solving skills by professionally responding to customer complaints

Activities & Community Involvement


American Marketing Association August 2017-Present
Member
 Enhance essential business skills and experience real life scenarios in a workplace
 Attend weekly meetings to practice and expand my knowledge on marketing concepts
 Network with industry experts and learn the current trends and best practices in the marketing industry
Alpha Phi Omega Service Fraternity Epsilon Mu Chapter
Active Brother/Mentor February 2016-Present
 Designed marketing and advertising tools to raise awareness and recruit over 100 new rushees each semester
 Assist the fundraising staff to exceed our semester objectives by raising over $4000
 Accomplish 20+ community service hours each semester while collaborating with multiple organizations
 Plan and organize opportunities for 130 brothers focusing on leadership, friendship, and service
Girl Scouts of the USA Fall 2002-Present
Member
 Learned the values of leadership, honesty, courage, compassion, and entrepreneurship
 Created projects to help younger girl scouts and children to grow as citizens, learn more about leadership, and
promote character
 Developed and presented a sustainable 80-hour long project, my Gold Award, where I gathered data and
analyzed information about the education and prevention of Bullying

Skills
Computer: Microsoft Office Suite
Interests: Mentoring underprivileged children and volunteering at different organizations