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manage R&D. helping them deliver innovative products and solutions in environments of increasing price pressure. Telecommunications. we are not trapped in any single industry’s traditions. We wrote the book on customer loyalty strategies. enter new ones. 4 . Inc. Our TMT teams help clients understand the implications of technology evolution and how to capitalize on the inevitable resulting market disruptions. multinational pharmaceuticals. Bain is the market leader in private equity. Our experts drive results in projects spanning hospitals. improve operations and enhance customer loyalty. We help industrial clients grow their value by successfully combining new economy tools. emerging biotechs. control costs and profitably invest resources. Our experts possess perspectives from a wide range of industries and business models. Our Retail Practice has partnered with the World Economic Forum on its Innovation in Retail initiative. Media & Technology Bain’s Telecom/Media/Tech (TMT) Practice shows companies how to defend old markets. Retail Bain has worked with leading retailers around the world to create winning concepts. We’ve helped them enter new markets. Financial Services Bain helps the world’s leading financial institutions navigate relentlessly challenging market conditions to achieve their full potential. improve performance. maximize customer relationships. Healthcare Bain works with healthcare clients worldwide. doctors. Industries Industrial Goods & Services Consumer Products Bain has helped the majority of the top 50 global consumer products companies increase profits and build value. Our innovative approach allows consumer products companies to tee up big wins—over and over. We are a strategic partner of the World Economic Forum. Bain rejuvenates brand growth. Bain’s Industrial Practice spans the globe. We’ve worked for more than half of the 50 largest TMT companies. we command broad and deep expertise across every economic sector and region of the world. insights and analytical tools have shown companies how to jump-start profitable growth. We invented the High Road/ Low Road category strategy approach. break into emerging markets and optimize their global operations. targeted consumer offerings. medical device companies. Our deep experience. Our consultants draw on this experience base to help clients beat their competition and achieve exceptional financial returns. The result: We offer a global reach with local experience. and pioneered the Innovation Platform concept to improve odds of successful innovation. Our clients outperform the market 4 to 1. encompassing every major business subsector. intermediaries and medical suppliers. Bain has worked with the majority of the Fortune top 50 financial institutions. improves operations and designs high-performance organizations to support winning strategies. We help clients in all major sectors of financial services develop winning strategies. innovative strategies and traditional operational excellence. Global Expertise At Bain. Bain’s leading-edge approaches include Localization and BothBrainSM Innovation to enhance consumer loyalty and improve store productivity. enable their organizations and harness operations and IT to drive profitable growth.Bain commands broad and deep expertise. Using proprietary tools and fact-based analysis. improved store operations and optimized product sourcing strategies. BothBrainSM is a service mark of Bain & Company. At Bain.
The Ultimate Question.500 organizational assignments worldwide in the last five years. teaches companies how to use Net Promoter ® Score to turn customers into promoters who generate profits and sustainable growth. 8. Bain’s unique approach is illustrated in Chris Zook’s trilogy: Profit from the Core. ranging from deals involving the Fortune 50 to smaller “tuck-in” acquisitions. used by top PE firms 2) tailored integration focused on “value drivers” 3) a unique perspective on human capital 4) expertise in cross-border deals. Bain is one of the few firms that does IT due diligence. Bain has developed tools to improve effective decision making: Our High-Performance Scorecard allows companies to benchmark themselves against more than 1. Growth strategy is a core product and accounts for more than 30% of our global strategy business. including 1) a proprietary approach to diligence. Inc.Capabilities Strategy Bain helps companies find the next wave of profitable growth in turbulent economic times. We have completed more than 1. IT turnaround and IT post-merger integration. which creates a foundation for IT to be effective and aligned tightly with the business. Organization In an increasingly complex world.000 businesses in Bain’s database. all of which are needed for sustainable. Beyond the Core and Unstoppable. We put our money where our mouth is—we invest in companies on which we perform due diligence and trade equity for fees in companies we advise post-acquisition. We’ve screened more than 30K targets and supported hundreds of integrations across all industries.. We unlock growth through unique customer insights and innovative products that target high-value customers. profitable performance. Our IT work starts with a comprehensive understanding of our client’s business strategy and desired results. We work on half the large transactions and with more than two-thirds the capital globally—helping our clients achieve superior returns. Private Equity Bain started the private equity consulting business and is its largest provider worldwide.000 Bain clients 0 80 90 S&P 500 00 07 Note: Calculation and data attested to by PricewaterhouseCoopers through December 2007. 5 . Fred Reichheld and Satmetrix Systems. Our IT work is objective—Bain has no vested interest in IT implementations. Bain focuses on growth in terms of revenue. Customer Strategy & Marketing Bain is the recognized world leader in developing customer loyalty-based strategies that improve performance. Bain helps build organizations that allow businesses to act with speed and flexibility. We are able to unlock large sources of value by optimizing operations across functions and interfaces in addition to looking for improvements within each functional specialty. The Wall Street Journal best seller. Net Promoter Score® is a registered trademark of Bain & Company. Information Technology Bain takes a holistic approach to IT. The benefits are lasting—our major clients achieve an average of 15% revenue growth and 7% margin improvement. Mergers & Acquisitions Bain offers a unique approach to gain strategic advantage through M&A. cash flow and shareholder value. Performance Improvement Bain takes a holistic and systematic view of performance improvement to achieve operational excellence.000 Our clients outperform the market 4 to 1 4.
Europe. Helsinki & Stockholm Paris Zurich . Middle East and Africa • • • • • • • • • • • • Amsterdam Brussels Dubai Düsseldorf Frankfurt & Munich Ibérica Italy: Milan & Rome Kyiv & Moscow London Nordic: Copenhagen.
in 1998 • Located in Amsterdam’s tallest building • Each day the office gathers to share lunch in the cafeteria Expertise Chris.” —Fleur. consultant Alumni Sander Koster. lR ive r t. “The Amsterdam office combines big clients and big cases with Bain’s laid back atmosphere. Profit from the Core. tS at sW me Ja ut St. general manager Arie Willem van Doorne. most recently. Zorgvillet Cemetery Ringweg Zuld Am Amstel Station Sp ald er er Riv W eg el st Our Work Top industries 1 2 3 4 5 Telecom/Media/Tech Consumer Products Healthcare Industrial Goods & Services Private Equity 100 80 60 40 20 0 Before case 49 100 Profit growth (indexed EBITDA) 100 50 0 –50 –100 –73 Before case After case 100 After case Outside the Office Joost. Treublaa n Amsterdam Office t. He followed that with Beyond the Core: Expand Your Market Without Abandoning Your Roots and. Sarphati Park ntuu r n baa O 1 E. Mr. was an unprofitable follower seeking to gain share in a maturing market. saxophonist Joost plays in a local jazz band and is a founding member of Amsterdam’s Big Bain Band. strategy guru A best-selling author. rk S Ooster Park Client Challenge Mobile Telecom Co. oste r Pa t.com Office • Est. Unstoppable: Finding the Hidden Assets to Renew the Core and Fuel Profitable Growth. S Wou Van Ferdinand Bol St.recruiting@bain. COO Alexander Wouterse. vice president Royal Dutch Shell Aletra Capital Partners SigmaKalon Group Bikkair Hagemeyer 8 . Martin Luther King Park President Kennedy Ln.Amsterdam amsterdam. Recommendations • Focus on customer segments and distribution channels that best fit the company’s value proposition • Optimize customer interactions to deliver the right products and services to the right segments • Achieve cost parity with best practice comparables Results Revenue growth (indexed) Cei Am ste iba W Tol St. explains how companies can locate and profit from their core businesses. adviser—Nigeria gas Geert Postma. Chris’s first book. managing director Philippe Thibaut.
Philippe was the CEO of ADB. “I joined the Brussels office because it was a fast-growing business. in which he describes the five strategies for success employed by the world’s leading CEOs. managing director Belgium Mobistar eBay.recruiting@bain. with unsuccessful ventures in new geographies and noncore businesses. consumer products expert Nicolas coauthored “How Do Leaders Drive Category Growth?” Looking at more than 200 consumer products companies. general manager. head of marketing office & customer valuation Peter Grypdonck. midcaps and international HQs and funds Expertise Nicolas. a Siemens electronics company. decrease new venture activity • Reinforce innovation pipeline • Improve execution of geographic expansion Results • Revitalized revenue growth from 0% to 8% in five years Alumni Louis Amory. growth. most importantly. Inc. authority on CEO success Philippe interviewed the heads of 157 multinationals for his book. Year 0 Year 5 9 . Maisons Blavier S. E Capital SigmaKalon Group Profit (indexed) 5X 4 3 2 1 0 1 5 Outside the Office Brussels office. manager Philippe. accessories & supplies Robert Fontaine.Brussels brussels.com Office • Est. Prior to Bain. consultant Client Challenge Food Co. Maximum Leadership. partner Dirk Feyants. suffered from low profitability and growth. in the middle of Europe. Nicolas explained that the most valuable products are category leaders in the premium segment. Recommendations • Achieve full potential of core business. in 1990 • Located in the heart of Europe’s capital • Works for local Bel20. “I chose Bain Brussels for its strong competitive position.A.” —Eduard.” —Sabine. Bain World Cup host Brussels hosted more than 550 employees from 29 offices for the 20th annual Bain World Cup soccer tournament. high quality work and. for its people. managing director Jérôme Lamfalussy. and had a lot of connections with other European offices.
where only 8% of the population is native to the area. $125M 100 75 50 34 25 0 2006 Availability Population Per capita Market Actual consumption share Price 10 7 24 7 16 25 123 Cost 2015 Forecast “Bain Middle East gives me the opportunity to be part of a fast-expanding office in a region with staggering growth. diversifying) • Improve in store execution and build per capita consumption • Transform the category from value to premium Results • Abandoned aggressive diversification plan Consumer Products Co. consultant “Dubai.recruiting@bain.” —Mazen. The company questioned whether it should diversify to sustain double digit growth. map collector Naji collects antique maps.com Office • Est.Dubai dubai. He has worked with government bodies. had achieved more than 60% market share and high profit margins. One of Naji’s favorite maps measures distance in days of camel rides. manager 10 . is an incredible place to gain a multicultural experience. specializing in maps of the Middle East. Recommendations • Grow core business to full potential (vs.” —Cyrille. in 2007 • Located between the Palm Deira and the World Islands • Prior to opening in Dubai. Client Challenge Consumer Products Co. net profit Outside the Office Naji. private equity firms. veteran in the Middle East Jean-Marie has led more than 40 Bain cases in the Middle East and in countries of the Gulf Cooperation Council. served Middle East out of Paris for more than 10 years Expertise Jean Marie. local businesses and multinational corporations. It stimulates my entrepreneurial spirit while exposing me to unique opportunities.
in 2003 • Located downtown next to the Rhine River • Fridays BBQs on the outside terrace “In the ever changing project environment.” —Christoph. consultant “Being part of a young office in the highly competitive German consulting market is energizing and rewarding. partner and office head of Düsseldorf. such as poverty and global warming. consultant Client Challenge Historically.com Office • Est.5% Growth exceeded target 4.5% Year 1 Outside the Office Henrik.” —Inga. Düsseldorf’s supportive and informal culture is a comforting constant. Alumni Alumni—German practice 100% Other Start up 80% Blue Chip 60% Small/Medium Enterprises Recommendations • Achieve portfolio transparency to identify opportunities • Focus on most attractive geographic markets • Prioritize investments in growth by brand Results Organic growth 8% 6% 40% Consulting 4% 20% PE/VC/Banking 0% Company type 0% Target 2% 4. drove sales growth through acquisition.5% organic growth to remain competitive.recruiting@bain. Personal Care Co. 11 . YGL was initiated by the World Economic Forum to tackle large-scale problems.Düsseldorf dusseldorf. member of Young global Leaders (YGL) Henrik meets with the global network of YGL on a regular basis. the company required 4. With declining acquisition opportunities.
He regularly hosts Bain’s Insurance Lounge and Banker’s Lounge. We’ve had double-digit growth over the last six years in a com petitive market. head of global investment banking Tchibo GmbH Deutsche Telekom. bringing together c-level experts to discuss the latest industry trends.. an independent subsidiary of a leading manufacturer. partner Dr. sailing instructor Together with her six sibling crew team. Alumni Dr.com Offices • Est. insurance and banking expert Ingo has worked with all the major German-based insurance companies. manager Outside the Office Ricarda.recruiting@bain.” —Alexander. munich.Frankfurt & Munich frankfurt. in the Westend Duo. near Frankfurt’s opera house • Bain’s fifth-largest office (Munich) and one of the newest global offices (Frankfurt) “The Munich office is an impressive success story.recruiting@bain. Client Challenge Auto Co. in 1982 (Munich) and 2007 (Frankfurt) • Located in Munich’s city center at the Stachus. board member Mirjam Schöning Naujoks. Christian Illek. CEO Dr. Recommendations • • • • Realign business model to focus on strategic core Phase out unprofitable vehicle lines Restructure operations across entire value chain Integrate small-car business into Auto Co. suffered from significant and increasing operational losses from its small-car business. Our Work Top industries 1 2 3 4 Industrial Goods & Services & Automotive Financial Services Telecom/Media/Tech Private Equity Results Operating profit $200M 0 200 400 600 800 Before case Phase out Restructure Integrate After case $700M in profit improvement Expertise Ingo. AG Schwab Foundation for Social Entrepreneurship Apax Partners Unicredit Markets & Investment Banking 12 . Markus Conrad. Ricarda regularly partici pates in regattas all over Europe. director Christian Stahl.com. Theodor Weimer.
partner Client Challenge Teresa balances running Madrid’s Private Equity Practice with her other passion: her family.” —Matthew. Home Appliances Co. 300 200 100 0 –100 Before case After case –100 13 . in 1994 • Located in the Puerta de Europa Towers • Advised ~70% of Ibéria’s large private equity transactions Our Work Top industries 1 2 3 4 5 Telecom/Media/Tech Private Equity Consumer Products Energy & Utilities Transportation Services Community Service Outside the Office Teresa.com Office • Est. Jordi has hiked the Himalayas. I came to Madrid for the opportunity to grow the business in Spain and Portugal.recruiting@bain. skied in the Arctic Circle and run the New York Marathon. outdoor enthusiast Since joining Bain four years ago.Ibérica madrid. had only grown at market levels. Teresa and her husband have two children. improve store opening performance • Improve inventory management and reduce out of stock items Results • Enhanced sales by 27% • Increased gross margin by 8% EBIT (indexed) 400 350 Jordi. corporate mother “After 20 years at Bain and working from six offices across our three regions. and recent performance had deteriorated due to store openings by top competitors. mountain biked in the Andes. ages three and four. Recommendations • Identify priority customer segments • Determine strategic product categories and redefine positioning • Optimize marketing spending.
” —Caterina.. in 1989 (Milan) and 1991 (Rome) • Located near the Duomo Cathedral in Milan. “Luxury Goods Worldwide Market Observatory. in the heart of the Parioli district in Rome • Consulting market leader in Italy Torino St. was struggling to strike a balance between low price and product selection to meet dynamic customer needs.and sales improved 100 125 75% 0% Before After Alumni Franco Baronio. managing director & CEO Fabio Vaccarono. Expertise Claudia. Ancient Courtyard Milan Office Crocefisso St. Park of the Basillicas Molino Basilica di San Lorenzo delle A rmi St.inventory days decreased 100 40 Before After Sales 150% ...Italy: Milan & Rome italy. I appreciate that my contribution counts more than my seniority. managing director Alessandro Profumo. ett oS t. San Stam pa St.. Inventory days 100% 50% 0% .recruiting@bain. luxury goods and fashion expert Claudia developed a database..” that has become one of the most valued and studied market sources in the international luxury goods industry. “Bain is an informal environment where everyone’s opinion is valued. associate consultant Client Challenge Grocery Co.it Offices • Est. Recommendations • Develop new concept store • Reduce SKUs • Focus on private label growth Results • Decreased SG&A costs by 40% • Increased EBIT by 36% SKUs 100% 50% 0% Before SKUs reduced. Duomo di Milano Am i St .. personal and social engagements. CEO Francesco Conte. 100 60 After Outside the Office Francesco. Our Work Top industries 1 2 3 4 5 Financial Services Consumer Products & Retail Telecom/Media/Tech Energy & Utilities Mergers & Acquisitions Corso Italia ed ei St. Vito Disc iplin Ol m St. managing director Banco Popolare Vodafone Italy BC Partners Unicredit Group Sole 24 Ore System 14 . life coach A member of the International Federation for Family Development since 1996. managing director Paolo Bertoluzzo. Francesco devotes weekends to helping couples reach a bal ance between work.
principal banker Vsevolod Rozanov.” “Being part of Bain Moscow's opening has been an enlightening rollercoaster ride. Kh meln ytsko Kyiv Drama go S t. Bank Co. moscow. Go go liv Ch National Circus of Ukraine Perem Kremlin Smolenskaya Metro Station Novinskiy Blvd. o by tsyu nsko go S Lvivska Square Kyiv Office r Vo ov o sk go St.Kyiv & Moscow kyiv.com Offices • Working with clients in the region since 1990 • Located in Kyiv’s Renaissance Business Center. CEO Aleksey Karavaikin. My level of contribution as an AC is exhilarating. he has performed on all the classical stages in Kyiv. Russian and other foreign nationals Outside the Office Orest. consultant Expertise Yury. Aiming for 10–15% market share.” —Nadya. For the past decade.recruiting@bain. vice president Mark Magaletsky.” —Anatoliy. “Attracting Investments into Ukrainian Companies. B. he continued to follow his passion and has never missed a rehearsal. associate consultant Alumni Vladimir Bernstein. r Tu ke nie vs ka ek isk a ho vsk yi Pro v.recruiting@bain. ra a nch Chapayeva Client Challenge Bank Co. vice president & CFO Alexander Savin. sought to establish leadership in an emerging Eastern European market. Investment Governance EBRD Mobile TeleSystems A1 Group 15 . choir singer Orest enjoys singing Ukrainian and European classical music in a choir. CEO Real Estate Development Group TNK BP. would have had to outperform the market’s sharp growth continuously. Obser vatorn a Artema t. Theatre “Bravo” aH o New Arbat Russian Government Building Protochn y Pereujck • Modernize HR and stabilize staff • Fill branches via new products Results • Boost sales through marketing • Restructure and focus network • Rated by a leading global finance magazine as top bank in an emerging market one year after working with Bain Smolenskaya Ulitsa Russian Ministry of Foreign Affairs “The influence I have seen Bain lend to the growth and development of Ukraine's businesses is inspiring. foreign investments expert The Ukrainian national TV channel frequently interviews Yury as a leading expert on foreign investments. Recently Yury served as the keynote speaker at the international conference. in Moscow’s Lotte Plaza • Team is a mix of Ukrainian. K Yu.com. Recommendations Moscow Office Ol esi ohy A ve. After Orest joined Bain.
3% Outside the Office Nick.recruiting@bain. implement new category management tools Results Operating margin 12% 10 8 6 4 2 0 5. He is the author of numerous articles on growth. Four day weeks.com. was losing share and saw its profits declining. James has worked with over 30 global companies to develop and deliver sustainable. founder of the Jennie Marsh Trust While at Bain. profitable growth strategies. strategy manager Jon Wright. founder Burberry Bain Capital Avis Europe Google Innocent 16 .recruiting@bain. strategy expert James leads Bain's Global Strategy Practice. director of strategy Stuart Gent. consultant Alumni Deborah Cornelius. johannesburg. Nick established a charity to support African orphan care and education.com Office • • • • Est. and is the coauthor of the bestseller. Recommendations • Redefine product offering based on consumer insight • Expand store footprint by 40% • Reallocate 20% of space in existing stores • Restructure buying and merchandising operations.London london. Client Challenge Department Store Co. +3% Competitor +9% “I’m given the opportunity to challenge myself every day. Community Service Three-quarters of the London office has provided more than 3.5% 10. Profit from the Core.” —Natalie. several leaves and a transfer to Johannesburg have helped Nick serve his cause. CEO Rob Moffat.000 hours to Bain’s community service programs. Year –2 Year 0 Year 5 Revenue Start of Bain growth support Department +6% +9% Store Co. executive vice president Murray Hennessy.2% 9. Throughout almost 20 years at Bain. The only ceiling is my own aspirations. in 1979 Located in the heart of London 25 nationalities represented Johannesburg is a London satellite Expertise James.
managing director 3i Oriflame Medici Corporate Cargotec Brokk 17 . Our Work Top industries 1 2 3 4 5 6 Industrial Goods & Services Private Equity Telecom/Media/Tech Financial Services map to achieve savings Target savings $400 320 $300 $200 $100 Consumer Products & Retail Healthcare $0 Alumni Tomas Ekman. needed to overhaul its supply chain to improve cash utilization and profitability.com Offices • Est. French horn musician Anders has played the French horn since he was a child. Recommendations • Improve product specifications • Identify low cost sources in China and Russia “Team spirit here is very strong. He studied music in Gothenberg and then played with the Dutch Philharmonic Orchestra. Since joining Bain.” —Staffan. I was made to feel a welcome member of the team from day one. in 1994 (Stockholm). Helsinki and Stockholm • 16 nationalities represented. working language is English “The environ ment at Bain Nordic is one that constantly challenges me and provides new learning opportunities every day. founding partner Tero Telaranta. partner Jonathan Kimber. senior associate consultant • Consolidate suppliers. 2006 (Helsinki) and 2007 (Copenhagen) • Located in the city centers of Copenhagen. Helsinki & Stockholm nordicrecruiting@bain.” —Tiina. Anders keeps up his love of music by maintaining a regular practice schedule. manager Client Challenge Global Manufacturing Co. global supply director Tarjei Mellin Olsen. vice president Per Waldemarsson. employ indirect purchasing • Renegotiate contracts to improve lead time • Upgrade and restructure equipment base Results • Delivered three year road Outside the Office Anders.Nordic: Copenhagen.
4 0.2 2.4 Expertise Paris leadership. • Integrated teams successfully • Secured ongoing business during the integration process • Achieved 75% of two-year synergy target in first six months Outside the Office Laurence.0 0.4 0. philanthropist Laurence heads up Action Solidarité Pays Oubliés.4 2.recruiting@bain. Issues are raised candidly and resolved by our leadership. including event booking and laundry services Client Challenge Global Tool Co. consultant Alumni Catherine Baton. senior director product Danone France Artémis Wendel Investments Apple Computer Europe Carlson Wagonlit Travel 18 .5X 0. manufacturing.5 1. Recommendations • Focus on high-value drivers by: – enhancing revenue through cross selling and business expansion – leveraging synergies achievable in purchasing. The intellectual demand is high and prompts you to deliver the best you possibly can. an organization that sponsors education and childhood nutrition projects in countries like Haiti and Mongolia.5 0.” —Alexandra. senior director. a leading French daily business newspaper. Northern & Southern Europe Pauline Quéré.” —Ada.0 Operations synergies Sourcing synergies SG&A synergies Revenues synergies Start End 1. financial controller & business planning Evrard de Montgolfier.0 0. logistics and SG&A – establishing go-to-market strategies for each country • Manage cross-border cultural gap with intensive communication Results Equity value of acquired company (indexed) 2.Paris paris. diverse and challenging. “There is an open dialogue in Bain Paris. manager “The Paris office is dynamic. asked Bain to help it acquire French Tool Co. growth experts Fifteen partners and managers published a fiveweek series on “The Art of Growth” for Les Echos. Margin potential and integration challenges were major concerns.0 1. managing director John Perkins. development director Bernard Gautier. in 1985 • Located near the Champs Elysées • Fitness center and concierge services provided.com Office • Est.
If you have a good idea. 20 Power Co.'s share price grew >15x since implementing Bain's recommendations 15 10 5 0 0 1 2 Year 3 4 5 19 . consultant Alumni Markus Binkert.recruiting@bain. state of the art strategy consulting with top clients and a down to earth. a nonprofit that offers apprenticeships to disadvantaged teens. early 1900s building • Sponsors enjoyable office-wide events. managing director Dr.” —Isa. global strategy development expert Josef imparted the four key success factors for global expansion in his article “Making Foreign Moves Pay Off.Zurich zurich. founder & managing director Janet Voûte. such as ski trips “At Bain Zurich. CEO Swiss International Air Lines Novartis Pharma Unic AG NanoDimension World Heart Federation Client Challenge Power Co. Estimated impact of asset destruc tion was $40B. was near collapse due to noncore portfolio investments and numerous reorganizations. you’re encouraged to go out and do it!” —Miltiadis. people can make things happen quite easily. “The Zurich office offers a great balance between international. Recommendations • Refocus on core business • Invest in key segments and geographies • Divest noncore assets Results • Added $47B to market cap Share price (indexed) $25 Expertise Josef. Holger Müller. small-office culture. CEO Aymeric Sallin.” which provides reasons for the 60% failure rate and reveals the success drivers for the companies that achieve profitable foreign growth. in 1998 • Located in a historic. manager Community Service Bain Zurich worked with the CEO of Job Factory. strategy director Stephan Müller Kniestedt.com Office • Est. to develop a franchise model to scale the business across Switzerland.
Hong Kong & Shanghai New Delhi Seoul Southeast Asia: Singapore Tokyo .Asia Pacific • • • • • • Australia: Melbourne & Sydney Greater China: Beijing.
” —Michael.0 0. our offices are like the United Nations—but with a distinctly Australian flavor. 26 minutes.recruiting@bain.Australia: Melbourne & Sydney australia. His best marathon time is two hours. partner 22 . resulting in disappointing profits and margins.0 Before case Brand and cost alignment 1. Wine Producer Co.7 0. faced an oversupplied market and performance challenges. More than 160 organizations have benefited from funding.0 1. Our Work Share price (indexed) 13 11 Client Challenge After a period of growth. skills and corporate resources as a result of Greg’s and ACF’s work.5 1.2 2. Recommendations • Align brands and costs with price segments • Turn around sales performance in key export markets • Rationalize wine-making. bottling and distribution assets Results Annual profit improvement (indexed) 2.3 0. Export turnarounds Supply chain rationalization After case “The leadership team shares details about all aspects of office performance on a regular basis.5 0. social entrepreneur Greg became the founding CEO of the Australian Charities Fund (ACF) while continuing his client work.1 Outside the Office Damien. in 1989 (Sydney) and 2000 (Melbourne) • Located in the central business districts of Sydney and Melbourne • Hosted 100 transfers in the last two years Expertise Greg.0 0. which helps us feel like we’re all contributing to the running of the business. consultant “With a steady flow of folks on international transfer.5X 1994 2000 2007 9 Bain clients 7 5 Shares on ASX 3 1 2. marathoner Transfers to several Bain offices enabled Damien to compete in races on four continents.” —Catherine.com Offices • Est.
managing director Cecilia Ho.” —Xuan. outrigger canoer Peter paddles two nights and one morning a week. The company was losing share and agents. I’ve quickly established a robust understanding of the Asian markets. vice president Rick Yan. He and his team compete annually in the outrigger canoe world champi onships—a seven-hour endurance race that requires surfing Hawaii's 20-foot waves. Hong Kong & Shanghai beijing.com Offices • Est. Our Work Top industries 1 2 3 Industrial Goods & Services Consumer Products Telecom/Media/Tech Top capabilities 1 2 3 Strategy Mergers & Acquisitions Customer Strategy & Marketing 150 100 50 0 Year 1 Year 2 Year 3 Alumni Jim Hildebrandt. consultant “Bain’s strong Private Equity Practice has given me the opportunity to work with top global funds and pre IPO firms across industries. in 1988 (Hong Kong). equip with a clear vision Results • Reduced customer churn by 50% • Improved agent retention Shareholder value (indexed) 200 Increased shareholder value by 60% in 3 years 160 100 115 Community Service Outside the Office Peter.email@example.com@bain. single channel business.com 23 . develop a new agent model • Strengthen executive leadership team.recruiting@bain.Greater China: Beijing.” —Quincy. shanghai. vice president Jian Pan. general manager Jason Hu. consultant Client Challenge Financial Services Co.com. had a single product. Recommendations • Implement a major customer retention program • Enhance product offering • Initiate retention based compensation. in Beijing’s Central Business District and on Nanjing West Road in Shanghai • Work with clients in over 30 industries “Working at Bain Hong Kong provides infinite learning opportunities and the chance to develop and grow with very talented people. 1993 (Beijing) and 2004 (Shanghai) • Located in Hong Kong Central.com. hongkong. CEO Bain Capital International Paper CDH Investments MBK Partner 51job.
recruiting@bain. Packaging Co. private equity expert As a leader in Bain’s Private Equity Practice in the US and now in India. in 2006 • Rapid scale-up and growth of office • 23 transfers from and 55 to New Delhi “I value the entrepreneurial spirit of the New Delhi office. Sri has helped PE funds make investment decisions across many industries. 80% 60% Rest of market 40% 20% 0% Year 0 Year 10E Expertise Ashish. had achieved only a 0. Across all levels of our team. from branded and generics pharmaceutical companies. to healthcare companies.com Offices • Est.” —Karan. there is a real sense of building the business. 100% Packaging Co.” —Karthik. He has written articles for the Economic Times.1% market share. healthcare expert Ashish has a wide experience base in healthcare. 24 Community Service . His journal contributions include In Vivo’s “Healthy Convergence” and “Redefining Big Pharma’s Business Model. Financial Express and has been quoted in many publications including the Financial Times. partner “The growth and diverse work of the New Delhi office has provided me with an accelerated learning environment. Recommendations • Move product from premium to mass position • Increase focus on core customer base • Eliminate supply chain complexities to reduce costs Results Market share Packaging Co.New Delhi newdelhi. associate consultant Our Work Top industries 1 2 3 4 5 Telecom/Media/Tech Consumer Products & Retail Private Equity Industrial Goods & Services Financial Services Client Challenge After 15 years in India.” Sri. to medical device players.
” —Soomin. Chul-Joon now leads Bain’s Private Equity Practice in Asia.com Office • Est. What is the full potential of Korean human capital and how can it be achieved? Total population 50M 1 Increase economically active population 2 3 Reduce Reduce potential unemployment unemployment triggering factors 25 Client Challenge Conglomerate Co.recruiting@bain.” —Yeon-Hee. principal Jung Ah Lim. executive vice president Jin Hwan Choi. managing director Jeong Hun Shin. private equity market leader Since founding Seoul’s Private Equity Practice in 1998. partner 0 Total population Under the age of 15 Production Economically Economically Unemployed capable inactive active Employed Community Service Bain Seoul conducted a pro bono study to identify ways of maximizing employment potential in Korea. and from business and academic circles. Recommendations • Complete a feasibility study. including the prime minister. partner “Korean companies have enor mous potential to be global leaders. senior vice president Young Ho Hur. • Received perfect score from target’s evaluation committee • Won the deal—the largest in Korea’s history Alumni Hyun Sang Cho. in 1994 • View of Namdaemun. which boasts a strong leadership position in size and growth rate. executive managing director & CFO 0 Year 0 Year 1 Hyosung Corporation Hyundai Capital CCMP Capital Asia Motorola Korea HAITAI 25 . due diligence. Korea’s No. Bain has presented me with tremendous career opportunities and the necessary support to be successful. ChulJoon and Bain have been involved in more than 80% of all major M&A deals in Korea. price negotiation and PMI planning to support bid Market value (indexed) – Confirm investment thesis – Identify synergy potential 2 2X – Quantify full potential value Results 1 1 Expertise Chul Joon. was looking to acquire one of the largest and most profitable Korean construction companies in a highly competitive deal environment.Seoul seoul. I am thrilled to offer strategic direction that takes these companies to the next level. The results were presented to 400 opinion leaders from the Korean government. 1 national treasure • Management consulting market leader in Korea “It is not a coin cidence that Bain promoted me to be the first female Korean partner in a global con sulting firm.
com Office • Est.0 Year 0 Year 5 Alumni Tobias Damek. financial services expert Ed was asked to develop a Southeast Asian government’s master investment plan. Recommendations 0 2000 2003 2006 *ASEAN: Association of Southeast Asian Nations Outside the Office Yining. which requires us to thoroughly understand markets across the region. associate. Our Work 300 Bain ASEAN* clients 200 Bain Southeast Asia clients outperform the market 3 to 1 “Much of our work involves developing Asia Pacific strategies for our clients. needed to accelerate growth in its consumer wealth management business to achieve clear market leadership. vice president Zee Yoong Kang.0X 2. president Sanjiv Kapoor. A recent four month sab batical enabled her to study the Argentine tango in Buenos Aires and the Brazilian samba in Rio. regional hub for ASEAN • 15 nationalities represented • Works with 60% SE Asian clients and 40% multinational clients Community Service Expertise Ed. • Enhance product offering and benefits • Improve customer economics and acquisition channels • Develop a relationship management model • Revamp the organization structure Results • Created more than $25B in consumer deposit growth • Increased profitability by $1B • Acquired more than 100. principal investments Will Hoon.recruiting@bain. consultant Client Challenge 100 ASEAN indices Global Bank Co. dancer Yining maintains a regular rehearsal schedule to perfect her art. in 1993.8 2.” —Louisa.0 1. director Terence Poon.000 new affluent customers Profit (indexed) 3. director Lehman Brothers Eu Yan Sang Temasek Holdings Citibank NTUC Joblink 26 .0 1. Ed’s plan resulted in the establishment of a $1B government investment fund.0 0.Southeast Asia: Singapore singapore. We are challenged to think in a holistic and integrated way.
Babasaki St. Fukushima. in 1981 • Situated in Marunouchi • Transfer experience: over 25% of Tokyo consultants Imperial Palace Imperial Gardens Hibiya St. consultant “We work with many of the leading Japanese companies on their most important problems. lecturer Shinji applies Bain’s approach to educate graduate students on how to enhance Japan’s social welfare through health and sport.com Office • Est. Marunouchi Building Tokyo Station Our Work Top industries 1 2 3 4 5 Private Equity Client Challenge Bank Co. 0 Jan 98 Note: Case period May–Sep 1999 and Jul–Sep 2003 Sep 03 Jan 08 Alumni Shintaro Hori. I am convinced that Bain is the best place to achieve my aspirations. consultant Tokyo Office Marunouchi Naka St. TOPIX Outside the Office Shinji. president & CEO Bain Capital Japan Japan. chairman & senior executive Sakie T. Korn/ Ferry International McDonald’s Company Daiwa Steel Tube Industries Omron Colin 27 . needed to develop a post consolidation integration plan that leveraged each banks’ strengths and adjusted their tailored strategies. “I was impressed by the enthusiasm of the Tokyo office for driving growth in Japan.” —Shigeto. senior VP.3 1B JPY in revenue. Recommendations Financial Services Telecom/Media/Tech • Build a centralized function.Tokyo tokyo.recruiting@bain. specializing in solution business proposals • Target medium size businesses with 0. regional managing director Ichiro Ando. chief strategy planning officer Shinichiro Nakamura. president Hidetaka Sasai. My teams’ impact has frequently been found in local and global newspapers. conduct direct marketing • Focus on mortgages for individual customers Results • Significantly outperformed bank competitors Market value ¥300B Case end Increased stock price by 3x after the case Consumer Proucts & Retail Industrial Goods & Services Top capabilities 1 2 3 4 5 Strategy Customer Strategy & Marketing Mergers & Acquisitions Performance Improvement 200 Organization 100 BankCo.” —Takeshi.
The Americas • • • • • • • • • • Atlanta Boston Chicago Dallas Los Angeles Mexico City New York Palo Alto & San Francisco São Paulo & Buenos Aires Toronto .
During an 18-month leave. Recommendations • Develop five year growth plan to include IPO • Build strategy to enter mass channel • Identify supply chain improvements Results • • • • Facilitated productive IPO Acquired major competitor Successfully entered mass channel Reduced order cycle time by ~20% 30 Share price (indexed) 3 Increased share price by >firstname.lastname@example.orgX 2 1 0 IPO Year 2 . Community Service • Donated ~$3M in professional services to the Woodruff Arts Center in Atlanta in 2007 and 2008 – Woodruff Arts Center and its divisions include the Atlanta Symphony Orchestra. Jeopardy! champion David won $45. sought to turbo charge growth. five minutes from work.com Office • Est.000 as a three day champion on Jeopardy! He put his winnings toward his MBA tuition. Outside the Office David. High Museum of Art. Alliance Theatre and Young Audiences • Bain supported the development of a strategic growth plan for the enterprise. innovation and new business development. theme-based events – Improved processes for collaboration and communication across the organization and its individual boards “Our office is in a fantastic location. in 1996 • Located in the heart of Buckhead’s business district • Two teams dedicated to serving private equity Our Work Top industries 1 2 3 Industrial Products Consumer Products & Retail Financial Services Top capabilities 1 2 3 Strategy Performance Improvement Customer Strategy & Marketing Expertise Alan. Alan specializes in strategy. leader of Global Financial Services Practice With 20 years at Bain. You can live in a great house with a backyard.” —Jennifer. manager Client Challenge Baby Clothing Co. Alan gained valuable experience starting a high-risk mortgage and credit card origination business.Atlanta atlanta. including: – Creation of an enterprise level mission and vision – Development of strategic focus areas – Design of near-term priorities to drive execution • Results to date include unprecedented levels of collaboration across the organization – New method of allocating shared funds based on collaboration and education based incentives – Introduction of cross-arts.
caring and respectful. managing director Mitt Romney. Since then he has regularly published Management Tools: An Executive’s Guide. in 1973 as the first Bain office • Situated between Back Bay and the South End • Winner of the 2000 and 2006 Bain World Cup soccer tournaments “What differentiates Bain most from my previous consulting firm experience is the culture— entrepreneurial. satisfaction and effectiveness of widely used management tools. energetic. organization practice leader Marcia leads Bain's Organization Practice in North America. former governor Michael White. chairman & CEO American Express America Online Bain Capital State of Massachusetts PepsiCo International Client Challenge (Bain Boston results challenge contender) Consumer Food Co. Marcia. consultant 0 Before case After case (projected) Expertise Darrell. 31 Community Service . the Wall Street Journal and the European Business Journal. faced declining margins due to an increase in commodity and production costs. Bain Boston successfully balances an intense pursuit of results for our clients with a genuine interest in the development of our people. The survey has been widely cited in many top-tier US and international publications.” —Lea. nonhierarchical.com Office • Est.recruiting@bain. consultant Alumni Kenneth Chenault. chairman & CEO Joel Davidson.” —Shawn. 70 outsource select products 30% Results • Improved gross margin by 300 basis points • Increased capacity utilization by over 20% 50 improve ment “I have a strong interest in healthcare and have been impressed with the opportunities the Boston office has provided me. leadership and executive compensation. both from a partner expertise and case experience perspective. executive vice president & COO Steve Pagliuca. passionate. the Financial Times. management tools expert In 1993 Darrell surveyed senior executives on usage. She has authored a number of articles on organization. which have appeared in the Harvard Business Review. Recommendations • Focus manufacturing flexibility on most profitable core brands Production costs (indexed) • Optimize supply chain around most efficient 100 100 lines and factories • Invest in automation and capacity at top plants.Boston boston.
more than 20% from outside the US Expertise Ted. There’s always a chance to learn something new. partner Gary Leff. The resulting pressures drove prices down and encouraged fierce. consultant Alumni Steve Berg.” —Nikki. rising raw material costs and issues with fixed-cost absorption. rugby player As a member of the Chicago Griffins. Dave plays competitive rugby against 18 teams across the US.” Community Service Over 30 volunteers prepared more than 200 tax returns for low-income Chicago families. Recommendations • Eliminate pricing gap with competitors • Gain share via a customer focused business model • Improve profits through product mix makeup and raw materials procurement • Make production decisions that fully account for marginal economics of commodity markets • Operate more efficiently in manufacturing plants Results Profit improvement (EBITDA) 150% 20 100% 70 50% 0% 35 125 Sales. EVP of strategy Austin Rothbard. recovering an incremental $450k. in 1992 • Located in “the Loop” • Team from 27 of the 50 states. “The Chicago office is growing at a robust pace. Client Challenge Consumer Products Co. director of accountability Castanea Partners Stir Crazy Restaurant Kraft Cabo Yachts Chicago Public Schools 32 . often irrational. He also recently authored a HBR article titled “Human Due Diligence. making it an exciting place to work. founder Michael Osanloo. pricing & procurement Operations Cost management Overall improvement Outside the Office Dave.recruiting@bain. competitive behavior.Chicago chicago.com Office • Est. leader of Global Merger Integration Practice Ted has led or supported over 20 merger integrations across a wide range of industries. faced softened consumer demand. president Katie Weaver.
in 1990 • Located in Las Colinas. profit (indexed) 300 200 100 0 100 85 30 15 230 Before case Supply chain Community Service Expertise Pricing/product strategy Trade spend After case Stan.” —Jide. airline expert Stan took a two-year hiatus from Bain to lead the turnaround of Airline Co. define pricing and trade strategy • Develop the organization to support integrated operations • Design architecture to support integrated supply chain Results Dairy Co. I’ve had the chance to ‘get under the hood’ of a business. managing partner & CEO Greg Brenneman. the largest US charter airline. Client Challenge Dairy Co. acquired a number of specialty dairy brands.’s cash balances tripled. working for the orches tra’s vice president of marketing and communication. The company sought help with integrating the brands to grow sales. consultant Alumni Industrial Goods & Services Telecom/Media/Tech Retail Transportation Services Ted Beneski. a convenient location to accommodate both urban and suburban lifestyles • Given our close relationship with Bain Mexico City. have an impact and see results very quickly.com Office • Est.. senior vice president Insight Equity Quiznos Wire One Communications Texas Wasatch Group PetSmart Outside the Office Donald. concert violist Donald graduated from the Trio di Trieste International School of Chamber Music and studied under the Dallas Symphony Orchestra’s associate principal viola. 33 . CEO Mark Jones. as CEO. Bain Dallas serves Southwest United States and Central American clients Our Work Top industries 1 2 3 4 5 Consumer Products “Given the high proportion of turnaround cases in Dallas. president & CEO David Lenhardt. Airline Co. chairman.recruiting@bain. CEO Dan Connors. profitability was restored and the stock price ultimately rose over 500%. During Stan’s tenure. Recommendations • Integrate specialty brands into a new branded company • Develop five year marketing road map. Donald did a six month externship.Dallas dallas.
The team’s first case was a spin-off strategy for WriteGirl. He also advises private equity investors focused on media. partner Matt Tupper.recruiting@bain. Bain LA’s Take 2 program enabled him to spend several weeks in Thailand and make a meaningful impact. Recommendations • Conduct strategic acquisitions • Introduce premium products • Implement a dramatic cost reduction program • Redesign product development and manufacturing processes Results • Transformed from a weak No. near Fox Studios • Owners of box seats to the Dodgers. Expertise Dave.Los Angeles losangeles.com PlanetOut Green Dot Public Schools Texas Pacific Group POM Wonderful Our Work Top industries 1 2 3 4 5 Telecom/Media/Tech Consumer Products & Retail Private Equity Industrial Goods & Services Healthcare 34 . media and entertainment adviser Dave has broad experience in film.000% return on Bain fees Return on Bain fees 1. with low and declining margins. eVolution. tsunami volunteer Stephan traveled to tsunami stricken Thailand to support the recovery efforts. 2 Tripled revenue Revenue (indexed) 4X 3 3 2 1 1 0 Year 0 Year 2 Improved profit 5X Profit (indexed) 5X 2. in 1996 • Located in Century City. has served on a number of early-stage venture boards and founded the investment firm.000% 500% Outside the Office Stephan. a weak brand portfolio and eroding market share. Kings. chief talent officer As the chief talent officer and a senior partner with the firm. Lakers.5 1 0 Year 0 Year 2 0% Year 1 Achieved 1.000 1. 5 Community Service Over two-thirds of Bain LA’s associate consultants dedicate their time to consulting youth and education organizations. was a follower in the fragmented US consumer packaged goods category. a creative writing and mentoring organization for young women. president & CEO Wine. chairman of the board Marco Petruzzi. Russ. Russ is dedicated to maintaining top talent through training and development programs that support consultants throughout their careers at Bain. CEO Phil Kleweno. Alumni Rich Bergsund. the Hollywood Bowl and the LA Philharmonic Client Challenge Consumer Products Group Co. 4 to a strong and growing No. television and video games. president & COO Bryan Taylor. Clippers.com Office • Est.
We work with large multinationals to small start ups across more than 10 Latin American countries.” challenges companies to extend and deepen capabilities to achieve a supply-side competitive advantage. “Supply Management: Strategy’s Hidden Accelerator. saw its profitability suddenly collapse by an estimated 600% in one year. consultant Mig uel A an lem Ave. vice president of strategy Carlos Montemayor. His recent article. vice president of cargo Caoba Capital Innopack ING Inflection Point Systems Royal Jordanian Airlines 35 . consultants are citizens of two countries “The diversity of experience at Bain Mexico is exciting.com Office • Est. I appreciate the support and camaraderie the office has given my family and me during our transition to Mexico City. supply side innovator Carlos views supply management as a means of innovation. CEO Aura Martinez.” d Via uct Race Track of the Americas Las Pa Bosque Chapultepec Mexico City Office Libre Toluca lma Paseo s C s on tit de la s te en uy Reform a —Jorge.recruiting@bain. co founder & CEO Geoffrey Weston. managing director Carlos Lukac. Low cost carrier 3 Alumni Eric Fullmer. in 1997 • Located in “El Pantalon” • On average. Rio Churu busco Coyoacan Grounds Ciudad University Anillo Periferico “Not a native of Mexico. manager Our Work Top industries 1 2 3 Consumer Products Financial Services Transportation Services Top capabilities 1 2 3 Performance Improvement Strategy Organization Client Challenge Airline Co.” —Nicolas. EBIT to sales 20% 10 0 –10 Profitability now comparable to the best US airlines Major US airlines Low cost carrier 1 Low cost carrier 2 Airline Co.Mexico City mexicocity. Recommendations • Replace assorted fleet with a unified set of aircraft • Exit unprofitable routes • Redesign remaining routes to serve key markets better • Realign executive compensation based on company performance Results • Realized $10M per year as a result of the new fleet Expertise Carlos.
95 36 . Bollywood and on reality TV. 6th Ave. Bollywood Axion. Central Park Rockefeller Center Grand Central New York Office 5th Ave.” which identified that while 80% of companies think they’re delivering a superior experience to their customers.50 0.com Office • Est. 49th St. Payal was selected for New York’s premier Indian dance troupe. The work focused on identifying cost-effective fertilizers.New York newyork. Payal and the troupe have been featured in Hollywood.recruiting@bain. 9th Ave. 8th Ave. in 2000 • Located in Times Square • 22 nationalities represented and 19 languages spoken 7th Ave. Bryant Park “From the day I arrived at Bain New York. classical Indian dancer With 20 years of experience. customer strategist Rob coauthored the study. 40th St. manager Madison 39th St. The subject matter has shifted from an analytical to strategic to a managerial focus. Square Garden 35th St.50 $0." —Mariame. Outside the Office Payal. 42nd St.00 Before case After case 0. Community Service Bain New York teamed with the Clinton Foundation to reduce fertilizer costs in Malawi and Rwanda. Private Equity Firm wanted to reignite profitable growth and position it for optimal sale.25 0.’s operating profit slipped by 30%. 41st St. “Closing the Delivery Gap. only 8% of their customers agree. Drug Co. 50th St.75 Public debt (value per dollar) $1. negotiating price discounts and improving distribution to small farms. I have received continuous training. Restaurant Row Runyon’s Way Expertise Rob. Bro adw ay Empire State Building Client Challenge Since being acquired.00 $0. Recommendations • Focus on key customer segments • Streamline product assortment and rationalize pricing • Improve ordering mechanics and in store training to decrease inventory Results • Improved EBITDA by 60% in 18 months • Reduced inventory by 15% 0.
com Offices • Est.” —Travis. “I don’t think any other job would continue to provide so much learning at this stage of my career—that’s true of Bain in any office. a hands on museum of science. triathelete for a cause Expertise Kris. partner 37 . raised more than $25. Its operations were no longer competitive given the new market environment. sales & marketing. Recommendations • Identify cost reduction and efficiency opportunities across all functions. faced fundamental market shifts. Inc. Larry has competed in several Ironman triathlons. including manufacturing. CEO Kim Goodman.000 and drawn attention to the importance of early detection and treatment of breast cancer. museum chairman Client Challenge Tech Co. Bain identified potential savings of up to 20% of total costs G&A and IT Sales & Marketing R&D Manufacturing Results achieved to date Year 1 Year 2 Year 3 Year 4+ Full potential Community Service Alumni Peter Berkowitz. art and human perception.Palo Alto & San Francisco paloalto. in 1978 (San Francisco) and 2001 (Palo Alto) • Located in San Francisco’s Embarcadero Center. retail strategist Kris is a frequent speaker and writer on retail strategy and has been quoted in the popular business press.com. including in USA Today and Newsweek. executive vice president Jesse Rogers.recruiting@bain. George is now its chairman. VP of real estate and strategy Alastair Dorward. on the top floor of Palo Alto’s tallest building • 150 transfers into and 110 transfers from the Bay Area over five years Outside the Office Larry. managing director John Donahoe.recruiting@bain. president & CEO 24 Hour Fitness Method Products American Express Golden Gate Capital eBay. sanfrancisco. R&D. G&A and IT Results Savings After serving for 10 years on the board of directors of the Exploratorium. George. slowing industry growth and eroding share and prices.
” —Karina. 0 Year 0 Year 1 Expertise Rodolfo.recruiting@bain. Outside the Office Andre. Apparel Co. general marketing manager Sergio Werneck. São Paulo Office Qu l da S e’ Client Challenge After enduring a financial crisis.recruiting@bain. 10-km canoe and 100-m rappel race. Ipiran Ramo s St. manager Alumni Luis Bueno. Using the model to service the untapped and most profitable low-income segment has transformed the low-income segment into a highly profitable business with >30% ROE. exercise fanatic Andre champions runs. double number of stores • Refocus efforts to win back wholesale clients Results • Revitalized revenue growth by 20% by repositioning brand nA ve. tista ga M useum cio Fidên Recommendations atá St. 300 Olim piada s St. edra Cath Rocio St. 400 Apparel Co. triathlons and adventure races for his Bain colleagues. director of internal control & analysis Natura Cosan Group Gafisa Real Estate Whirlpool AES 38 . needed a clear strategy to create growth. international new business manager Jairo Carolinski. Most recently. new business director Claudia Sender. Our Work Top industries 1 2 3 Transportation Services Financial Services Consumer Products Top capabilities 1 2 3 Strategy Performance Improvement Mergers & Acquisitions “Bain São Paulo offers both the prestige of being part of a high caliber international firm and the excitement of working in a leading emerging market.São Paulo & Buenos Aires saopaulo. nte Go Pin mes Vic e de Car valh 200 Ibovespa 100 S&P 500 o R d. Share price (indexed) a os B Ram St. buenosaires. profitable innovator Rodolfo developed an innovative consumer banking model for emerging market clients.com. • Reposition brand to expand into the more attractive segment of affordable fashion • Invest in a powerful private label card • Enhance distribution channels.com Offices • Est. 20-km trek. a Bain team completed a 40-km mountain bike. Cas ad oA tor zó St. strategic planning director Rodrigo Osmo. in 1997 (São Paulo) and 2008 (Buenos Aires) • Located in premier business and entertainment district • Sponsors Do Your Own Thing (DYOT) social and community activities Helen a St.
Toronto toronto. vice president of strategy Joseph Shlesinger.’s share price fell by 50% due to ineffective diversification. increase equipment effectiveness Results • Increased market share in target markets by 5 points • Realized $300M in improved cash flow from noncore divestitures 1.0 Year 0 Year1 Year 3 Outside the Office Alison. consultant Alumni Andrew Claerhout . Ghana and Uganda. a slowed core business and elevated oil prices. home builder Alison has helped build five Habitat for Humanity homes in Botswana.” —Herbert.0 1.0 Community Service 0. in 1989 • Overlooks Toronto’s scenic lakefront • 13 languages are spoken in the office Expertise Alistair.5 1.5 1. reassess viability of lowmargin products • Reorganize product development and sales force focus • Institute a long-term pricing model. Client Challenge Home Co. director Stéphane Dubreuil. Ethiopia.5 2. principal Teachers’ Private Capital TELUS Great West Life Callisto Capital Birch Hill Equity Partners 39 .recruiting@bain. senior VP of consumer solutions Ross Petersmeyer.com Office • Est. “I have been a part of groundbreaking decisions for Canadian companies—decisions that have made the front pages of newspapers.0 Margin improvement (indexed) 2.5 0. manager “There is a close support network between the women in the Toronto office. Recommendations • Realign business around profitable segments. implement competitive RFP process • Consolidate manufacturing footprint. Women’s events are highlights in my calendar because they provide a chance to connect with women on professional and personal issues. She runs Bain’s worldwide partnership with Habitat. operations strategy expert Alistair and his teams have helped their operations clients achieve more than $3 billion per year in improved profitability.” —Michelle. managing director Thecla Sweeney. sponsoring new hires on destination builds.5X 2.
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