FILIPE AZEVEDO COUTINHO mobile: +351 915339789

email: filipe@pinevillas.pt
Managing Director web: linkedin.com/in/fmrato

ABOUT ME

Hi, I’m Filipe, a seasoned business developer and account strategist on the IT consulting and
systems integration marketplace. As driving forces I’m always eager to deliver value, continuously
learn, build powerful teams, meet interesting people and... have fun doing it all! I’m passionate
about turnaround management, operational startup, business process management, governance,
innovation and service design. A father, surfer / waterman, creativity and live music lover, and a -
self proclaimed - amateur chef. In 2014 I went on entrepreneurial mode and co-launched a
consulting firm focused on process improvement and emergent technology integration,
successfully exiting to set up a new venture in the leisure and tourism industry in late 2016.

EXPERIENCE
Pine Villas, Lda. Owner, Founder and Managing Partner
Pine Villas is a privately held company established in 2016 in order to deliver high service value in the Hotel &
Set. 2016 - present Tourism Industry. Developing and introducing to market an innovative hospitality concept crossing over a Rural
and Urban escape, the company's main resort will start it's operations in 2018 at a prime location in Lagos ·
Portugal. The leisure concept also includes vibrant creative touristic animation offerings over 4 main concepts:
Sea; Golf; Zen and Healing Escapes. highlights: being granted an EU funding round by Portugal2020 program.

Be-Flux, Lda. Founder and Managing Partner

Be-Flux is an API Economy System Integrator // Digital Agency established to deliver customer value in the form
Jul. 2014 – Dec. 2016 of smarter processes and increased business agility to client organizations by: enabling a digital approach,
deploying innovative technologies and delivering BPM solutions. Be-Flux was established between London and
Lisbon start-up scenes, to build on 30+ years of combined BPM experience with blue-chip clients and the
favorable mix of technology talent and attractive economic conditions, leveraged by a worldwide network of
clients, partners and technology assets. highlights: profitability reached within launching year • signed
exclusive representation agreements with two major bpm powerhouses • several reference bpm projects
successfully delivered.

GLINTT Worldwide BPM Sales Lead // UK Country Manager

Reporting to Head of International Business, I was responsible for the BPM business development across several
2007 –2014 geographies –mostly focused in Europe, US and Brazil. Responsible for a budget of 3M€ in revenues, I managed
indirectly a team of 80+ professionals. Focused on business development, either addressing clients directly or
establishing a network of local partnerships to foster business, I was also dedicated to leverage glintt’s experience
into marketable offerings and adapt our communication to local idiosyncrasies. Responsible for overall client
satisfaction, project delivery quality and effectiveness. (Since Mai. 2012, based in London). highlights: signed
worldwide partnership with IBM to explore join opportunities in bpm • develop and launch worldwide a
proprietary bpm solution • several reference bpm projects successfully delivered.

ALTRAN CIS Head of Telecom and Media

As CEOs direct report, was responsible for the definition and deployment of a business strategy for the Telecom
2004 –2007 Sector. Responsible for defining a multi-year business plan, as well as its execution and control. Managed the
division P&L while being responsible for the fulfillment of several million euros in revenues. Directed a team of two
Managers, being responsible by load organization and prioritization, training, goal settling and execution control,
motivation and coaching, as well as the performance appraisal of all elements. Was responsible to prospect and
generate business leads, to deliver business proposals, to recruit and retain talent, to coordinate and control
project execution and teams, to continuously delivering value in order to engage clients. highlights: accelerated
growth 0 to 50 consultants in 2 years • key account manager for vodafone europe • altran.pt first international
deals with onsite and nearshore consultants.

ACCENTURE Senior Consultant // Strategy

Aligned to CHT - Communications and High Tech - Market Unit and to SBA - Strategy and Business Architecture -
1999 – 2003 Service Line, was responsible for project management and team coordination, acting in several sales processes:
business proposals and tenders, business cases, technical presentations, proof of concept activities, etc.
Responsible for the deployment of several projects - e.g. IT Spending Assessment for a Major Telecom Operator,
Core Rating and Billing System for a Mobile Operator, Rapid Application Development Team Leader, Loyalty
Management System, Interconnect Billing System, etc. highlights: participate in a mobile operator launch •
participate in a incumbent telecom operator strategic redesign.
 COLLEGE EDUCATION CERTIFICATIONS AND TRAINING

City University London Leadership and Management • “Developing Rule Solutions in IBM WebSphere
2012 - 2013 Post Graduated Studies Operational Decision Management” IBM
• “IBM WebSphere Solution Sales Professional” IBM
ISCTE Business School Management and Business • “Developing Applications in IBM Business Process
1994 - 1999 Administration Manager Advanced” IBM
Graduate Degree (5 years) • “Modeling and Implementing with IBM Business
Business Finance Specialization Process Manager” IBM
• “SAP BAiO - Qualified Sales Professional” SAP
UNDERLYING MANTRAS • “Digital Story Telling” IMAGO
• “ITIL Foundations” GFI Portugal
VALUES STRENGTHS • “Coaching and Leadership” IMA – Institute for
•  integrity •  team player Management ALTRAN
•  competency •  critical reasoning • “Business Management” IMA – Institute for
•  humility •  problem solving
•  respect •  big picture, attentive to details
Management ALTRAN
•  dedication •  get stuff done • “Programming with VB.net” Sybase
•  stewardship •  don’t rework, define a process
•  presentation skills • “Political Management” George Washington USA
•  stamina and reliability • “Core Consultant” Accenture USA
• “Accent on Client Server – Core Analyst” Accenture
GUIDING PRINCIPLES PASSIONS
USA
•  make a promise, keep a promise •  innovation
•  stay hungry, keep learning •  service design • “Accent on C” Accenture
•  given the constraints, aim for the •  process efficiency
best outcome possible •  governance and control
• Attended Several E-Learning Courses about
•  be part of something greater •  sea and sealife Telecommunications, Programming Languages,
than yourself •  travelling Process Redesign, Financial Management, etc.
•  do innovative stuff that has an •  wellbeing and mindfulness
impact •  adrenaline rush • Attended Several Conferences about
•  embrace what life has to offer Telecommunications, Technology and Consulting
you Practices

PROFILING LANGUAGES

Jung's Typology Marcus Buckingham

Myers–Briggs Type Indicator™ StandOut™ Leadership Assessment English bilingual

Français ★ ★
extraversion E i introversion
Castellano ★ ★
sensing s N intuition
Português native
thinking T f feeling
TEACHER role
judging j P perceiving Thrilled by the potential he see in
each person. His power comes VOLUNTEERING
from learning how to unleash it.
ENTP personality “THE DEBATER” • English and European Ethnography Teacher in East
Innovative and ingenious at problem- ADVISOR role Java, Indonesia (2014)
solving; verbally and cerebrally quick; Practical, concrete thinker at his
optimist; debating skills; argument as most powerful when reacting and • Team Leader – Projecto Limpar Portugal (since
a sport; devil's advocate. solving other people's problems. 2010)

RECOMMENDATIONS
“Filipe gathers competency in selling and in delivering, fulfilling what
he promises. The more value added and complex a solution might be,
the easier and motivating it becomes to Filipe. Attention to details
and always pursuing to increase value for the customer.”
Partner, Consulting Firm
“I worked with Filipe for 3 years and during that time he was my role
model to follow. Problem solver, doesn't make complex simple... he
makes it understandable. Complete professional: effective analyzing
and accurate taking actions. He is reliable to hierarchies, team builder
to peers, motivator to consultants and dream maker to clients. He is
the person I want to have next to me in big challenges or tough
situations.”
Sales Lead, Manager, Apple Team Leader, Consulting Firm
“Filipe is a great professional with solid talents. His natural ability to
'get there' and is technical experience allows him to see business and
problems from several angles. It was an honor working with him.”
Entrepreneur
“Filipe was one of the best people I've been working with. He has a very
objective and pragmatic attitude, very business oriented and extremely
focused on the deal closure procedures. I would clearly recommend him
for his current functions and responsibilities.”
Solution Lead, Consulting Firm
“I can testify for his business skills, his commitment to the goals and
the energy he puts in his job, a true motivator.”