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Agenda

1. Background: SAP and Auto-ID technologies
2. SAP solutions for Auto-ID and Item Serialization
3. Track & Trace at British American Tobacco

© SAP 2008 / 2

passive. semi-passive Chip „ 2D & 1D barcodes are also Auto-ID platforms: cheaper.Auto-ID Technologies are key enablers of Track & Trace „ RFID tag „ Chip for holding data Antenna „ Antenna for communicating data „ Range varies. usually several inches to feet „ Active. but need line-of-sight „ Sensor and Wireless Mesh Networks are up-and-coming Auto-ID platforms as well! © SAP 2008 / 3 .

„ Automated receipt and „ Pharma delivery maintenance and repair „ Reduce rework and „ Promotion and new product manual intervention introduction „ Mesh networks.Market Evolution Value-added business processes „ Track & trace Operational „ Product authentication efficiency „ Electronic proof of delivery Compliance „ Physical movement of „ Tracking Returnable items updating ERP Containers „ Retail mandates transactions „ Advanced Shipment Notice „ ePedigree „ DoD (ASN) „ Asset management. Industry Wide Adoption Risk Management Automation\Confirmation © SAP 2008 / 4 . embedded systems. etc.

: Jena SAP and Intel Member SAP is Leader Transformation Award Best Integration: Biomet 2003 METRO Future Store Pilot 2006 2006 2007 SAP MVP Award 2006 Gartner: European Auto-ID to RWA team CGT magazine: Readers SAP #1 in Award Choice & Early Adopter market share ROI Summit Award 1998 SAP Research starts RWA Program © SAP 2008 / 5 . General Session 1st Software Forrester: Best Implement.SAP Real-World Awareness (RWA) Program: 11 Years of Thought and Market Leadership in RFID 1999 2004 2006 2006 2008 Best Pilot: Purdue IDC Innovation & Bus.

SAP RWA Program • Wide customer base • 500 RWA Customers • 18 countries • 17 industries • 70+ reference customers • $ X Million generated 2004-09 (hint: X has 9 digits) • Ranked No# 1 by analysts • Rich Ecosystem • 25+ partners • Certification Program © SAP 2008 / 6 .

Customer successes confirm the importance of integration with business systems & process Internal Tag Observations Supply Chain Planning Manufacturing Data Perpetual Inventory Commercial Data Material Master / Employee Data Example Value Transactional Observations External Tag Asset Data Scenario Drivers Data Data Reduced Proof of Delivery Deductions X X X X X Cash Flow Productivity Consignment Management Accuracy X X X X X X X Cash Flow Forecasting and Revenue Replenishment Inventory X X X X X X Productivity Manufacturing Process Integration Accuracy X X X X X Compliance Productivity Hospital Accuracy Prescription Improved Medical X X X X X Management Result CONFIDENTIAL © SAP 2008 / 7 .

... „ Returns „ … processing „ … „ … © SAP 2008 / 8 . „ Analytics „ Increasing „ Visibility „ Object centricity fidelity and accuracy Examples „ Accuracy Examples „ Responsive Examples „ Authentication Examples replenishment „ Procurement „ Track and trace „ Automated „ Out-of-stock „ Fulfillment shipping and reduction „ Product receiving „ Transportation genealogy and „ Risk compliance „ Order-to-cash management „ Production malfunction „ Product as a „ Preventive „ Product Service maintenance diversion „ Railcar management „ .Real World Awareness: Enabling Fundamental Capabilities Visibility Unique ID / Enriching Real-Time „ Automatic Serialization Business Decision Support detection and „ Unique Processes „ Event-driven response to Identification „ Automation applications events EPC/UID/ ..

SABMiller Latin-American. Transmark. Mammout. Deutsche Post. Brunata. Pilsner Urquell (SABMiller). 1D. Boehringer Ingelheim. Coca Cola Hellenic Bottling . Coca Cola Company . Daimler AG. United Paper Mills. 2D Barcodes) History: − Company creation in February 2006 (3 founders) − Today 45 employee − Headquarter in Mannheim. Spain and Prague − SAP “Spin Off”: >12 employee of Movilitas have worked at SAP before Customers and projects: Novartis . Welsh Water. PCK refineries.Facts around Movilitas Focus: − 100% focused in mobility and Track & Trace solutions (RFID. Fraport . with sales offices in Munich. Centrica. Pfalzwerke etc. British American Tobacco. .

noFilis. Mobile. SAP AII and SAP Mannheim OER ¾ LogCentre Partnership with e. Zebra. Microsoft processes Windows Mobile.Company Overview Movilitas Consulting AG ¾ Specialized in implementation of Movilitas LogCentre SAP NetWeaver Mobile and SAP ¾ Mobile & RFID Lab in our headquarter xApps. ¾ #1 in Europe for Track & Trace with Panasonic SAP OER ¾ Lab is used mainly by SAP customers for rapid prototyping around mobile and RFID Movilitas Solutions GmbH ¾ Software development ¾ Roll-in of requirements by Consulting AG and LogCentre . ¾ Experts for „mobile“ business Motorola. Vodafone.g. Intermec. SAP.

SAP for Auto-ID and item serialization SAP RFID Partner Systems Enterprise Systems Object Event Repository External RFID System Vendors Auto ID Infrastructure (Site Component) .

All Pieces Working Together EPCIS + Repository + Applications Enterprise Provides Enterprise level Event-driven Analytical and Visibility Applications OER Region / Local Business Event Processing Enables and manages Operational Processes integrated with ERP at local / regional level AII .

SAP Auto-ID Infrastructure .

How does SAP Auto-ID Infrastructure work? .

Converting Raw Signals Into Business Value Event-Driven Analytical Applications I IX Business Context II IV III V III VI VI Raw Sensor Reads VII VIII VIII VII .

Preconfigured Business Processes SAP solutions for Auto-ID and Item Serialization „ Platform to provide business context „ Rules. data management. event handlers. activities. and so on „ Gateway to SAP applications . integration.

SAP Object Event Repository .

Analytics Master data mgmt. Portal alerting…) Document tracking Archiving SAP NetWeaver Portal intelligence interface Devices Common services Business SAP Auto-ID Infrastructure Central number range mgmt. Core EM services Web front end Third-party Object representation.SAP object event repository (SAP OER) Back-end systems SAP object event Application repository SAP ERP interface .. hierarchy Capture and query interface application Ruleset (authentication. Business Partner Intelligence edge Location-based security ..

.SAP Object Event Repository Overview of capabilities Data discovery for SAP SAP OER OER „ Business Supports EPCs. „ Valid hierarchies EPCIS is to enable disparate applications to „ Batch „ EPCs leverage Electronic Product Code (EPC) data via „ Expiry dates EPC-related data sharing. both within and across „ … „ EPC-security enterprises. this sharing is aimed at attribute enabling participants in the EPCglobal Network to combinations gain a shared view of the disposition of EPC- bearing objects within a relevant business context. iUID and custom unique identifier related data documents Ids discovery „ HU IDs AII AII AII AII „ Instance product/ part identifiers AII „ Qualified events EPCIS compliant AII „ Attributes Can support B2B Pedigree An Enterprise level event/business on demand queries context repository Business context enriched serialized item lifecycle event management Track expected and actual & intra-and cross-enterprise events and be alerted to data discovery overdue event schedules Business context enriched sensor event data SAP OER Event data exchange with business „ Delivery data network partners „ Business transaction types „ Business Steps Tracking of serialized item product/ „ EPCIS Events shipment and part assembly „ Production order Track attributes and hierarchies serialized item „ Kanban characteristics Authenticate Ids „ …. Ultimately.

authentification/ disbanding/ etc. Wholesaler . storage and/or authentification/ changes in distributor packaging hierarchy/ etc. Track & Trace manufacturing & serialization info about end customer serialized items authentification/ recall/ etc. Serialization.

Outbound Delivery Inbound. Outbound Delivery. PO se -hou In or li er d nte r pp rce e er ou tion l Supply Chain yS u ts se on C tai part Ou oduc hou ibuti Re pr ar e tr ird Di s Th W . Sales Order.SAP Solutions for Auto-ID and Item Serialization (Product Tracking and Authentication) Tracking What Where When Context Unpack Ship Production on track Shipment received Receive Delivery Dist Tus 3 PM Receive Enterprise Apps Delivery Dist Thr 10 AM Ship Production complete Pack Item Retail Fr 2 PM Floor Object Event Wrong Pack Floor Repository Send ASN Authenticate Ship Authenticate Production Warehousing Distribution Sale Process: Process: Process: Process: Outbound Shipment Inbound Receiving Inbound Receiving Inbound Receiving Infrastructure Context: Manufacturing Hierarchy break up Hierarchy break up SO Tag Commissioning Move Cases Move Items Outbound Delivery Security marking Hierarchy build POS Edge Apps Hierarchy build Shipment Notification Context: Shipment Notification Outbound Shipment Inbound Delivery Auto ID Outbound Shipment Context: Context: Inbound.

status. Enterprise Apps other characteristics on other characterisitcs Object Event Compliance against Chargeback Repository Verification Shipment regulations Manage Expiry. Product Authentication hierarchy. location. Outbound Delivery. Sales Order. management and receipt verification recall and returns Process: Process: Process: Process: Outbound Shipment Inbound Receiving Inbound Receiving Inbound Receiving Infrastructure Context: Manufacturing Hierarchy break up Hierarchy break up SO Tag Commissioning Move Cases Move Items Outbound Delivery Security marking Hierarchy build POS Edge Apps Hierarchy build Shipment Notification Context: Shipment Notification Outbound Shipment Inbound Delivery Auto ID Outbound Shipment Context: Context: Inbound. context and automated. PO se -hou In or li er d nte r pp rce e er ou tion l Supply Chain yS u ts se on C tai part Ou oduc hou ibuti Re pr ar e tr ird Di s Th W . Outbound Delivery Inbound. multi-layered.SAP Solutions for Auto-ID and Item Serialization (Product Tracking and Authentication) Product Tracking based on ID.

Auto-ID Deployment Option .I AII Standalone .

II AII Integrated With SAP ERP Legacy Legacy .Auto-ID Deployment Option .

III Connected with OER (no ERP) SAP OER QUERY QUERY INTERFACE INTERFACE AUTO-ID AUTO-ID Repository Repository Event Event Management Management Analytics Analytics Security Security Services Services CAPTURE CAPTURE INTERFACE INTERFACE .Auto-ID Deployment Option .

Auto-ID Deployment Option .IV Integrated with OER and ERP Backend SAP OER Systems QUERY QUERY INTERFACE INTERFACE AUTO-ID AUTO-ID Repository Repository Event Event Management Management Analytics Analytics ERP Security Services Security Services SAP 3rd party CAPTURE CAPTURE INTERFACE INTERFACE .

service) NetWeaver Technology to provide a scalable „ Certification program guarantees seamless and robust platform integration of devices „ Seamless integration into the existing SAP solution landscape „ Ensuring data security by fulfilling SAP’s security guidelines . hardware.Key Points of SAP Solutions for Auto-ID and item serialization Processes Standardization „ Linking sensor and RFID data with business „ Support of established data format Standards processes „ Active participation of SAP in all relevant „ Preconfigured out-of-the-box processes standardization committees and research available including operational monitoring and projects aggregated reporting „ Continuous enhancement of supported „ Easy implementation of individual processes standards according to new developments due across industries to a high flexible infrastructure Partner ecosystem FOCUS Architecture „ Global partner network for all areas „ SAP Auto-ID Infrastructure is based on SAP (Device management.