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Master of Business Administration - MBA Semester 1

MBA101– Management Process and Organizational Behaviour


1 Explain the Definition and Importance of ‘management’.

Definition of Management
Importance of Management

Answer: According to Harold Koontz, “Management is an art of getting things done through and with
people in formally organised groups. It is an art of creating an environment in which people can perform
as individuals and can cooperate towards the attainment of group goals”. According to F.W. Taylor,

2 Explain the steps involved in planning process. Discuss any 5 importance of Organizing.
The steps involved in planning process
Importance of Organizing

Answer: Steps involved in planning process

➢ Being aware of opportunities – This means being aware of the customer needs, market,
competition, our strengths, and weaknesses. For example, Sambhavi being aware of the
customer need to have the outlets in other districts. This is usually done through market
research, competitor

3 Explain the following:

a) Definition of Leading.
b) Importance of Leading.
Definition of Leading
Explanation of the importance of Leading

Answer: a) Leading can be defined as the process of setting direction, creating alignment, and creating
engagement to deliver high productivity and to facilitate change. Directing can be defined as the process
by which the

1 Define the term Controlling? What are the prerequisites of effective control?
Definition of controlling
Pre-requisites of effective control

Answer: Controlling can be defined as measuring and correcting of performance to achieve the
organisational goals. According to Brech, “Controlling is a systematic exercise which is called as a process
of checking actual performance against the standards or plans with a view to ensure adequate progress

2 Explain the components and functions of attitude.

Explanation of the components of attitude
Explanation of the functions of attitude

Answer: Components of attitude

➢ Cognition. It is the mental process involved in gaining knowledge and comprehension, including
thinking, knowing, remembering, judging and problem solving. The cognition component of an
attitude reflects a person’s perceptions or beliefs. Cognitive elements are evaluative beliefs and

3 Define leadership. Write a brief note on ‘Contingency Theories of Leadership’.

Definition of leadership
Contingency Theories of Leadership

Answer: A simple definition of leadership is that leadership is the art of motivating a group of people to
act towards achieving a common goal. This definition of leadership captures the leadership essentials of
inspiration and preparation. Effective leadership is based upon ideas but won't happen unless those
ideas can be communicated to others in a way that engages them. In simple words, the leader is the
inspiration and the director of

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