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System Requirements ETAP Upgrade and User Support

Maintenance Contract
Operating System (32-bit or 64-bit) All upgrades are automatically provided to users with a valid ETAP Upgrade
xxMicrosoft® Windows® 7 (SP1) and User Support Contract (UUC).
(Home Premium, Professional, Ultimate)
xxMicrosoft Windows Vista (SP2) The UUC is the most cost-effective way to protect your ETAP investment
(Home Premium, Business, Enterprise) by providing product upgrades and technical support for your ETAP
xxMicrosoft Windows XP (SP3) software. Extending your maintenance support agreement will allow you
(Professional or Home Edition) the opportunity to apply ETAP’s unique features and sophisticated analysis
xxMicrosoft Server 2008 techniques to all your power system analysis projects. With a valid UUC
xxMicrosoft Server 2008 R2 maintenance support agreement, you receive:
xxMicrosoft Server 2003 R2 (SP2)
xxMicrosoft Server 2003 (SP2) xx Free version upgrades including automatic shipment of new releases
xx Unlimited access to user / technical support
Software Requirements
xxMicrosoft Internet Explorer® 5.01 or higher xx Latest device libraries updates
xxMicrosoft .NET Framework v3.5 (SP1) xx Full access to ETAP User FTP and download sites
xxMicrosoft SQL Server Compact v3.5 (SP1)
xx Access to prerelease and beta versions of new products and
PC Configuration Requirements
xxUSB port (if stand-alone licensing required)
xxEthernet port with network access
(if network licensing required) User Feedback
xxDVD drive Operation Technology, Inc. is dedicated to providing our customers with
xx10 to 80 GB hard disk space a superior product experience, and user feedback is one of the central
(based on project size, number of buses) elements of this commitment. In fact, ETAP is designed based on 95% of
xx19” monitors recommended (dual monitors user suggestions and requests! We invite you to help us make a difference
highly recommended) by filling out a short, single-page feedback form located at (click
xxRecommended display resolution - 1280x1024 on User Feedback Form). All information is confidential and will be used
only by the ETAP engineering and development staff.
Recommended Hardware
100 Bus Projects
xxIntel® Dual/Quad core - 2.0 GHz (or equivalent) ETAP Training
xx2 GB RAM ETAP University training events include a wide-range of power system
analysis workshops, seminars, and on-site training conducted by Certified
500 Bus Projects ETAP Instructors. ETAP workshops in the U.S. offer Continuing Education
xxIntel Dual/Quad core - 2.0 GHz (or equivalent) Units (CEUs) and a 10% discount for IEEE members.
xx4 GB RAM

Visit to view the current events schedule. Events are added
1,000 Bus Projects throughout the year so be sure to visit frequently for the latest updates.
xxIntel Dual/Quad core - 3.0 GHz with Hyper-
Threading Technology with high speed bus
(or equivalent)
Operation Technology, Inc.
xx8 GB RAM (high speed)
xx64-bit Operating System
Support: 949.462.0400
Main: 949.900.1000
10,000 Bus Projects and Higher
xxIntel Dual/Quad core - 3.0 GHz with Hyper-
Threading Technology with high speed bus
(or equivalent)
xx12 GB RAM (high speed)
Registered to ISO 9001:2008
xx64-bit Operating System

Certification No. 10002889 QM08

© 2012 ETAP/Operation Technology, Inc.
All rights reserved. Certain names and/or logos used in this document may constitute trademarks, service
marks, or trade names of Operation Technology, Inc. Other brand and product names are trademarks of their
respective holders.
Operation Technology, Inc. is pleased to provide you with ETAP 11.1.1.

ETAP 11 series offers new and enhanced features and capabilities including:

xx DC Arc Flash Analysis Module xx New cable library based on British standard
xx Conversion from Dapper® PTW32 versions 6.0 & 6.5 xx New protective device library
xx Import from PSS®E version 29 & 30 xx Multi Language Edition: English, Spanish, Portuguese,
xx Updated cable library based on NEC 2008 Japanese, Chinese, & Russian

This document provides a step-by-step installation procedure for ETAP 11.1.1 and the User Guide. The installation
program installs ETAP and all of its components including libraries, example projects, and ETAP help files. It also
installs the ETAP License Manager since all stand-alone and network keys use this service to provide authorization for
ETAP 11.1.1.

Activation Code
New User: If you are installing the software for the first time, ETAP 11.1.1 will prompt you for a 36-character
Activation Code which is located on the ETAP 11.1.1 DVD sleeve.

Existing User: ETAP 11.1.1 will utilize the same 36-character code as the ETAP 11 series. If you cannot locate your
code, please contact your sales representative at

License Manager
The ETAP License Manager is installed as part of the ETAP installation program. A separate setup program is provided
to install the ETAP License Manager. ETAP 11.1.1 License Manager is compatible with 32-bit and 64-bit computers and
earlier versions of ETAP.

Before Installing ETAP

1. You must have administrator rights to your computer. For Windows Vista operating systems, it is
recommended to turn off the User Account Control (UAC) and the firewall during the installation.

2. Close all applications.

Installation Guide
Installing ETAP Stand-Alone licenses:
Insert the ETAP Security Key in the same computer.
Insert the ETAP DVD into your DVD drive.
With this option, ETAP and ETAP License Manager will
be automatically installed on your computer.
Auto Play: The ETAP Installer program will automatically
appear if AutoPlay is active.
Network licenses:
Install the ETAP License Manager on a computer
Manual: Run EtapInstaller.exe
designated as the ETAP License Manager Server. In this
configuration, the ETAP Security Key must be located
Follow the actions required as highlighted on the
at the ETAP License Manager Server.
screenshots below:

5. License Types
1. ETAP Installer

2. Welcome 6. Language Reports Selection

3. License Agreement 7. Report Formats

4. System Requirements 8. Destination Selection

Installing ETAP User Guide
To install the ETAP 11.1.1 User Guide, select the ETAP
User Guide option that appears below the Installations
section of the Installer Program.

1. Click Next on the Welcome screen to continue.

2. Setup requires the name of a destination folder
on your hard drive where you would like the ETAP
User Guide to be installed. The default destination
folder is C:\ETAP User Guide 1111. To install the
9. Setup Verification user guide in a different location, click Browse and
select or type a new destination folder. Click Next.

3. When the installation is complete, the installer

displays the ETAP User Guide Installation Complete
screen. Click Finish.

Hardware Security Key

Starting with ETAP 7.5.1, the black parallel dongles
and the blue USB-1410 security keys are no longer
supported. Only a new USB-1600 security key will
work with ETAP 11.1.1. Please contact sales at sales@ or 949-900-1000 for any key replacement.
10. Installation Complete

Troubleshooting Security Key Message:

Launching ETAP
“ETAP key is not found or the License Manager is not ready”
The ETAP License wizard displays the ETAP License
Path Selection Editor. If a Stand-Alone or Network ¤¤ Condition ¤¤ Solution
Security Key is located on your computer, click OK to
continue. For a Network License, if the ETAP Security
Key is located on a different computer, select another ¤¤ The ETAP License Manager is not installed in the
path and enter the name or IP address of the computer designated computer.
where the key is located. ¤¤ Install the License Manager and make sure there is
no firewall interference.

¤¤ The ETAP License Manager Service is not running.

¤¤ Reset the License Manager from Start\All Programs\
ETAP 1111\Reset License Manager.

¤¤ The ETAP License Manager is installed in a Virtual

¤¤ ETAP prevents the operation of the License Manager
on a virtual machine. This is due to the nature of
License Path Selection
virtual machines that makes it possible to replicate
the ETAP License Manager in violation of its
intended number of users per ETAP License Grant
and Agreement. Please contact for
more details.

¤¤ ETAP key is not connected to the computer or key

drivers are not installed properly.
¤¤ Verify that the key is securely attached to the
computer. For more details please refer to Chapter
2 of the ETAP User Guide.

Activation Code