Forefront TMG Operations

Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) The Forefront TMG Operations guide provides information to help you configure Forefront TMG business scenarios, and manage and maintain your Forefront TMG servers. The guide includes the following topics: y Setting up access to the Internet and corporate resources²Provides instructions on how to set up access to the Web for internal users, access for remote users and sites to the Internal network via virtual private networking, and access for internal and external users to corporate resources, such as SharePoint and Outlook Web Access. y Protecting your networks²Provides instructions on how to protect the computers and servers in your extended network. y Administering Forefront TMG²Provides instructions on how to monitor, back up and perform other administrative tasks for Forefront TMG. http://technet.microsoft.com/en-us/library/cc441590.aspx Setting up access to the Internet and corporate resources Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) One of the primary business scenarios for Forefront TMG is enabling secure access to the Web and to internal corporate resources. The following topics provide information that can help you configure different types of access in Forefront TMG: y Configuring firewall policy²Provides information about creating access rules and recommendations regarding rule order. y Configuring Web access²Provides information about creating a Web access policy for users and clients connected to the corporate network. y Configuring VPN access²Provides information about configuring site-to-site and remote client virtual private network (VPN) access. y Configuring publishing²Provides information about configuring access to corporate resources such as SharePoint and Exchange. Configuring firewall policy Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG)

The following topics provide information about configuring a firewall policy in Forefront TMG: y y y Creating a firewall policy²Provides an overview of creating a firewall policy. Creating an access rule²Describes the basic steps of creating an access rule. Firewall policy configuration recommendations²Contains guidelines for optimizing your firewall policy. y Configuring VoIP²Describes how to create access rules allowing voice over IP (VoIP) traffic. Creating a firewall policy Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG, you can create a firewall policy, which includes a set of access rules and publishing rules. These rules, together with network rules, determine how clients access resources across networks. For an overview of access rules, see Planning to control network access. For an overview of publishing rules, see Planning for publishing. Working with access rules Access rules control access from one network to another. One of the primary functions of Forefront TMG is to connect between source and destination networks while protecting from malicious access. To facilitate this connectivity, you use Forefront TMG to create an access policy that permits clients on the source network to access specific computers on the destination network. The access policy determines how clients access other networks. For information about creating access rules, see Creating an access rule. For information about creating outbound Web access rules, that is, access from a client computer to the Internet, see Configuring Web access. Working with publishing rules Publishing rules control inbound access to published servers. Forefront TMG can make servers securely accessible to clients on another network. You use Forefront TMG to create a publishing policy to securely publish servers. The publishing policy (which consists of Web publishing rules, server publishing rules, secure Web publishing rules, and mail server publishing rules) and the Web chaining rules determine how published servers are accessed. You can use one of the following Forefront TMG rules to publish servers: y Web publishing rules²To publish Web server content.

y y y

Server publishing rules²To publish any other content. Secure Web publishing servers²To publish Secure Sockets Layer (SSL) content. Exchange mail publishing rules²To publish Web client mail access on an Exchange server or server farm.

When Forefront TMG processes an HTTP or HTTPS request from a client, it checks publishing rules and Web chaining rules to determine whether the request is allowed, and which server will service the request. For non-HTTP requests, Forefront TMG checks the network rules and then checks the publishing rules to determine if the request is allowed. For information about creating Web publishing rules, see Configuring Web publishing. For information about creating server publishing rules, see Configuring publishing of other protocols. Creating an access rule Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to create access rules using the New Access Rule wizard. To create an access rule using the New Access Rule wizard 1. In the Forefront TMG Management console, in the tree, click the Firewall Policy node, and in the Tasks pane, click Create Access Rule. 2. Follow the instructions to complete the New Access Rule Wizard: y On the Rule Action page, specify whether the rule should allow or deny access. y On the Protocols page, to select the FTP, HTTP, or HTTPS protocols, leave the default setting Selected Protocols, and then click Add. In the Add Protocols dialog box, click to expand Web, and then select FTP, HTTP, or HTTPS. Do not select the protocols ending in "Server". These are used for non-Web server publishing rules, and not for outbound access. y On the Malware Inspection page, select whether to enable malware inspection for the rule. To enable this setting, malware inspection must be enabled globally. For more information, see Enabling malware inspection.

source port information is evaluated quickly.y On the Access Rule Sources page. if a request matches a rule that is high in the order. Firewall policy best practices [This topic is pre-release documentation and is subject to change in future releases. Rules that use these elements should be placed at the top of the rule list. y On the Access Rule Destinations page. and network sets) Also. Forefront TMG does not have to compare the request to rules that might take longer to process. Simple Rule Elements The following rule elements require simple networking information and therefore are evaluated quickly: y y y Protocol definitions Schedules All IP address based network elements (computers. leave the default All Users setting. select the External network (the Internet). Blank topics are included as placeholders. For anonymous access. This way. Because rules are evaluated in order.] These best practices will help you create a firewall policy that results in the policy behaviors you want and provide security benefits. click Add. . select where to send the received requests. To specify that the rule will only apply to a particular group of users. and then select either the predefined user sets or create a custom user set. you want to place the rules that can be processed quickly near the top of the rule list if this does not interfere with the behavior of the firewall policy you have designed. subnets. y On the Users page. For Web access. networks. and they can help you boost the performance of your Forefront TMG deployment. computer sets. General Policy Guidelines The performance of Forefront TMG is related to the type of information it requires to evaluate the rules. select whether requests for the rule must be authenticated. select the network objects from which requests will be received.

3. For example. Global allow rules. or FTP filter slow performance. Rules for specific users. An example of such a rule would be a rule that denies all users access from anywhere to anywhere on protocols used for peer-to-peer file sharing. Rules that allow or deny access for specific computers. and also publishing rules. . HTTP filter. for example.Complex Rule Elements The following rule elements require additional networking information and therefore are evaluated more slowly: y y y Domain name sets and URL sets Users (other than the built-in "All Users" user set) Content type Rules that contain such elements should be placed at the bottom of the rule list. 2. Rules that deny specific access to all users. a rule allowing all traffic from the Internal network to the Internet. assuming the traffic is allowed by your corporate policy. Global deny rules. 4. These rules should use the rule elements that require simple networking information. URLs. An example of this would be a rule allowing access on the DNS protocol from the Internal network to the External network. a rule allowing UNIX computers access to the Internet. Publishing rules should also occur at this point in the rule order. and MIME types. These rules should use the rule elements that require simple networking information. Rules that handle traffic that does not match rules that occur previously in the list of rules. or for specific URLs or Multipurpose Internet Mail Extensions (MIME) types. Rules that contain rule elements that require additional networking information and that enforce policy for specific users. Other allow rules. Rules for specific computers. Rules Using Application Filters Rules that use the SMTP filter. Rules that allow specific access to all users. 5. General Rule Order Recommendations We recommend that you organize your access rules in this order: 1.

This reduces the reliance of Forefront TMG on the DNS servers. use IP addresses rather than DNS names in your firewall policies. and authenticated Web clients. see Name Evaluation in this document. you should use the fully qualified domain name (FQDN) to block the site. there is no need to try to resolve the FQDN to an IP address. If you put these rules high in the rule order. User Sets and Unauthenticated Users Place rules that are based on user sets lower in the rule order. When you use IP addresses and FQDNs in a single rule. . For examples of how Forefront TMG evaluates names and IP addresses in HTTP requests. you can use both IP addresses and FQDNs in a rule. For example. However. Specific Best Practices The following best practices should be considered when creating firewall policy. For examples of how Forefront TMG evaluates URLs and IP addresses in HTTP requests. Note: Forefront TMG can only try to match authenticated users against rules that require client membership in a user set. Forefront TMG drops traffic from unauthenticated users after rules based on user sets. Use IP Addresses Where possible. This improves the efficiency of the rule. be aware that in some situations. Authenticated users include Firewall clients. For extra reliability. if you are trying to deny access to a site and the site¶s IP address is assigned dynamically. and this results in better performance. This may have the unintended effect of an allow rule functioning as a deny rule for unauthenticated users. or if the site has more than one IP address. see Name Evaluation in this document. the Forefront TMG rule engine first evaluates the request using the IP addresses. Note that you have to create separate rule elements for the IP addresses and for the FQDNs. so that if there is a match. Use Fully Qualified Domain Names for URL Sets and Domain Name Sets Use fully qualified domain names (FQDN) in domain name sets and URL sets. to preclude the bypassing by unauthenticated users of the rules based on user sets. virtual private network (VPN) clients. In this case. blocking an IP address does not block the site reliably. you preclude further processing of traffic coming from unauthenticated users who otherwise match the rule definition. you will not achieve the desired behavior by using IP addresses.Note: Server publishing and Web publishing rules can be placed anywhere in the rule order after global allow or deny rules.

We therefore recommend that rules requiring authentication be placed near the bottom of the list of rules (assuming that this conforms to your policy design). We recommend that you check the list of existing protocols carefully before you define additional protocols. but not for Web publishing rules. all protocols will then be blocked on secondary connections (if the rule allowing the secondary connection is lower in the rule order than the deny access rule with the source port restriction). a rule that includes any protocol other than HTTP and refers to MIME types is effectively disabled for those protocols. the Firewall client always tries to authenticate and will fail if in a workgroup or in an untrusted domain. This is also true for server publishing rules. Protocol Definitions Do not create protocol definitions that duplicate or overlap existing protocol definitions. so that only traffic that is not matched by an earlier rule will encounter the authenticating rule. Connectivity verifiers are described in Forefront TMG Help.User Authentication and Performance When a rule requires user authentication. The firewall client will not be able to establish a connection with the Forefront TMG computer. This can lead to unexpected behavior. . Deny Access Rule on All Protocols with Source Port Restriction Do not create a deny access rule on all protocols that includes a source port restriction. and no traffic will be allowed. it must rely on connectivity to and speed of the authenticating server. Note: You can use Forefront TMG connectivity verifiers to monitor connectivity with various servers. Rules by MIME Type MIME types should be used as a criterion only in rules that apply solely to HTTP traffic. For example. Because MIME types are not applicable to other types of traffic. Firewall Clients and User Sets If the firewall policy includes a rule that refers to a user set (other than the default All Users). Access Rules and Network Rules An access policy that defines access between two networks will not allow access unless there is also a network rule defining the relationship between those two networks. and you may find that the traffic you meant to deny on that protocol is actually allowed because there is a similar protocol defined. The authentication process can affect the performance of Forefront TMG. you may create a rule that allows all traffic except for a specific protocol. Because source ports are not checked for secondary connections. such as the domain controller or Remote Authentication Dial-In User Service (RADIUS) server.

Any one of those elements could be a match to the rule. create an access rule allowing access for users to the Microsoft Update Domain Name Set. In particular. on the Web proxy tab for the user network. Do not create any network rules for the network. Note that each computer that you move into this network creates a gap in the address range of the Internal network. and the IP addresses associated with that name.fabrikam. or an IP address. so this approach should be used carefully. In the example of www. Note: In this scenario.fabrikam. Name Evaluation When a client makes an HTTP request. such as the Internal network. you should not select Require all users to authenticate. Access Rule for Windows Update To enable access to the Windows Update servers. This helps protect the firewall from worms that affect those networks. aliases. the FQDN. This topic provides examples of how Forefront TMG handles these requests. If an HTTP request uses a site name. Network for Infected Computers Create a network to contain computers that are infected. after you click Authentication. thus fragmenting it.com. For example. depending on which element was used in the rule. When a computer is infected.Secure the Remote Management Computers Computer Set Restrict membership in the Remote Management Computers computer set to computers that require remote administration access. an FQDN. it may be a name. do not add entire networks. Fragmented networks have a negative performance impact on Forefront TMG Network Load Balancing (NLB). move it into that network. and computers should be returned to their original network as quickly as possible. because this will also block access to Windows Update. and the IP addresses to compare to the access rule requirements. to the computer set. The result is that Forefront TMG has available the site name. so that it will not have any access. it must precede Web access rules that require authentication. Forefront TMG recognizes the name in the request and performs a forward name resolution to a DNS server to get the FQDN.com . which may block some users from obtaining updates from Windows Update. This rule should be placed high in the ordered list of firewall policy rules.fabrikam. the following elements could match an access rule: y Name: www. such as http://www.com. the aliases.

Forefront TMG first verifies that the host header content is not masking an unrelated IP address requested by the client. Forefront TMG first checks the rules to see if a rule matches that IP address. if Forefront TMG encounters a rule that requires a name. such as local area network (LAN) and wide area network (WAN). Forefront TMG can then compare the FQDN to the access rule definitions. An Internet Protocol Private Branch Exchange (IP PBX) telephone system switches calls between VoIP users.com IP addresses: 207. During this process. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information on: Configuring access for VoIP²How to create access rules which allow Voice over IP (VoIP) over Forefront TMG. Configuring access for VoIP Updated: February 1. If the reverse name resolution fails. Configuring advanced VoIP settings²How to configure VoIP settings which allow clients on the Internal network to receive and send calls through the Internet Protocol Private Branch Exchange (IP PBX) system.46. the process continues as it would for a Web Proxy client.y y FQDN: fabrikam. When Forefront TMG is deployed at the edge or within your organization.130. which is based on two other protocols: Session Initiation Protocol (SIP) for call establishment and termination. 207. or between two traditional telephone users.250.119. 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG. Configuring VoIP Updated: February 1.108 If an HTTP request uses an IP address. and Real Time Protocol (RTP) for media (audio and video). Note: In the case of a SecureNAT client requesting a site by name. The IP PBX transfers voice over data networks. . only the original IP address in the request is used in comparison to the rule definitions. and can also switch calls between a VoIP user and a traditional telephone user. VoIP is carried out using User Datagram Protocol (UDP). you can configure policy rules that allow Voice over IP (VoIP) traffic through Forefront TMG.46. you can configure policy rules which enable SIP and RTP traffic to pass through Forefront TMG. If this verification succeeds. it performs reverse name resolution to obtain the FQDN for that IP address.

Configuring an internal IP PBX connected to the PSTN Use this configuration when you use an internal IP PBX and the PSTN for external calls. The completion page details the Forefront TMG policy rules that will be created. and specify the network addresses of the phones that will be used for SIP traffic. In the Tasks tab. 3. 2. This VoIP configuration adds the following rules: . 4. This VoIP configuration adds the following rules: y Allow SIP traffic between phones and IP PBX²Enables SIP traffic from the internal phones to reach the external PBX. In the SIP Configuration Wizard. select IP phones are connected to an External (Hosted) IP PBX. click Configure VoIP. In this case. y Allow RTP traffic to External network²Enables media traffic from the internal phones to reach the external network. Follow the steps in the wizard to specify the location of the external IP PBX (your ITSP will typically provide you with a DNS name). click the Firewall Policy node. y Allow RTP traffic between phones²Enables media traffic between the internal phones. On the Forefront TMG server. The rules specify the source and destination by which the specified traffic is allowed. you need an SIP gateway that converts calls between the IP network and PSTN. 5. To configure a hosted IP PBX 1.The following procedures describe: y y y y Configuring an external (hosted) IP PBX Configuring an internal IP PBX connected to the PSTN Configuring an internal IP PBX with a SIP trunk Configuring an internal IP PBX with an external (hosted) IP PBX Configuring an external (hosted) IP PBX Use this configuration when you use an external or hosted IP PBX system provided by an Internet Telephony Service Provider (ITSP).

y Allow RTP traffic to Phones²Enables media (RTP) traffic from the IP PBX and SIP gateway to reach the IP phones. The rules specify the source and destination by which the specified traffic is allowed. click the Firewall Policy node. . y Allow RTP to internal IP PBX²Enables media (RTP) traffic from the internal phones and SIP gateway to reach the IP PBX. On the Forefront TMG server. and specify the network addresses of the internal IP phones. y Allow RTP traffic to phones²Enables media (RTP) traffic from the IP PBX to reach the IP phones. Configuring an internal IP PBX with a SIP trunk Use this configuration when you use an internal IP PBX and a SIP trunk between your IP PBX and the ITSP for external calls. This VoIP configuration adds the following rules: y Allow RTP traffic to internal IP PBX²Enables media (RTP) traffic from the internal phones to reach the IP PBX. the internal SIP Proxy. select IP phones are connected to an Internal IP PBX. 5. 6. Select The internal PBX is not connected to an external service provider and The internal PBX is connected to a PSTN via SIP.y Allow RTP traffic to SIP gateway²Enables media (RTP) traffic from the internal phones and IP PBX to reach the SIP gateway. 2. click Configure VoIP. the IP address of the internal PBX. The completion page details the Forefront TMG policy rules that will be created. 4. Follow the steps in the wizard to specify the location of the SIP gateway. y Allow SIP traffic SIP IP PBX and internal SIP components²Enables SIP traffic between the IP phones. IP PBX. and SIP gateway. In the SIP Configuration Wizard. that is. 3. In the Tasks tab. y Allow RTP traffic to External network²Enables media (RTP) traffic from the internal phones and IP PBX to reach the external network. To configure an internal IP PBX connected to the PSTN 1.

5. This VoIP configuration adds the following rules: y Allow RTP traffic to internal IP PBX²Enables media (RTP) traffic from the internal phones to reach the IP PBX. y Allow SIP between internal SIP components²Enables SIP between the IP phones and the IP PBX. The rules specify the source and destination by which the specified traffic is allowed. 3. The completion page details the Forefront TMG policy rules that will be created. y Publish internal IP PBX to the External network²Allows traffic from the external IP PBX to reach the internal IP PBX. y Allow RTP traffic to phones²Enables media (RTP) traffic from the IP PBX to reach the IP phones. Follow the steps in the wizard to specify the IP address of the internal PBX. and specify the network addresses of the internal IP phones. In the SIP Configuration Wizard. On the Forefront TMG server. 2. y Allow RTP traffic to External network²Enables media (RTP) traffic from the internal phones and IP PBX to reach the external network. select IP phones are connected to an Internal IP PBX. 6. Configuring an internal IP PBX with an external (hosted) IP PBX Use this configuration when you use an internal IP PBX and a hosted PBX.y Allow SIP traffic between internal IP PBX and external IP PBX ²Enables SIP from the internal IP PBX to reach the external IP PBX. y Allow SIP traffic between internal IP PBX and external IP PBX²Enables SIP from the internal IP PBX to reach the external IP PBX. the internal SIP Proxy. 4. click Configure VoIP. the location of the external IP PBX (your ITSP will typically provide you with a DNS name). . that is. In the Tasks tab. Select The internal PBX is serviced by SIP trunk service. To configure an internal IP PBX with a SIP trunk 1. click the Firewall Policy node.

The following procedures describe how to enable and configure VoIP settings and SIP quotas. 2. click Configure VoIP. The rules specify the source and destination by which the specified traffic is allowed. 5.y Allow SIP traffic between the SIP IP PBX and internal SIP components²Enables SIP between the internal SIP components and the SIP IP PBX. the Forefront TMG external IP address is used.0. . Select the Enable internal SIP clients to register externally to enable clients on the internal network to receive incoming calls from the IP PBX. To configure VoIP settings 1. 5. 3.0. If you use 0. 3. 2010 Applies To: Forefront Threat Management Gateway (TMG) VoIP settings allow clients on the Internal network to receive and send calls through the IP PBX system. 2. and specify the network addresses of the internal IP phones. 4. click Configure VoIP Settings. click the Firewall Policy node. 6. enter the number of times the same client can register with the external IP PBX. On the Tasks tab. in the tree. In the SIP Configuration Wizard. select IP phones are connected to an Internal IP PBX. On the Forefront TMG server. In the Number of registration ports for SIP in addition to default port. In the Tasks tab. Follow the steps in the wizard to specify the IP address of the internal PBX. In the Forefront TMG Management console. 4. the location of the external IP PBX (your ITSP will typically provide you with a DNS name). The completion page details the Forefront TMG policy rules that will be created. To configure an internal IP PBX with an external (hosted) IP PBX 1. Select The internal PBX is serviced by external (hosted) service. enter a network IP address dedicated to the IP PBX system. click Firewall Policy. In the External registration IP address dialog box.0. Configuring advanced VoIP settings Updated: February 1.

2010 Applies To: Forefront Threat Management Gateway (TMG) In Forefront TMG. enter the number of internal clients that are allowed to register with the external IP PBX via a specific IP address. On the Tasks tab. 7. 6. it is recommended that you do the following: . In the Forefront TMG Management console. 3. click Configure VoIP Settings. enter the number of simultaneous calls allowed from internal clients to the external IP PBX. 2. 4. click Firewall Policy. you enable access to the Web by creating access rules. enter the number of internal clients that are allowed to register with the external IP PBX. in the tree. In Max number of calls for specific IP address. In Max number of registrations for specific IP address. y Caching Web site content² Describes how to set up caching of frequently downloaded content in order to improve the speed of Web access and improve network performance. enter the number of simultaneous calls allowed from the internal clients to the external IP PBX via a specific Internal IP address. 5. In Global max number of calls on the filter.To configure SIP quotas 1. In Global max number of registrations on the filter. Click Configure SIP Quotas. Enabling access to the Internet Updated: February 1. When creating a Web access policy for your organization. Configuring Web access Updated: February 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about configuring Web access in Forefront TMG: y Enabling access to the Internet²Describes how to create and configure Web access policy rules.

except for those Web destinations that you select. The following topics describe how to enable and configure Web access in your organization: y Creating a basic Web access policy²Describes how to create a simple Web access policy. control the times when they can access the Web.1. Forward caching provides cached Web objects to internal users who make requests to the Internet. thus providing faster access and reduced traffic on the Internet connection. y Customizing HTML error messages in Forefront TMG²Describes how to customize the error messages that Web browser clients sometimes receive as a result of a Web request. y Configuring Web access rule options²Describes how to differentiate the Web access policy for different users and computers. set up different access rules for different users. create rules that specify which content should be cached. The wizard also allows you to enable protection technologies for Web-based threats. You can use predefined URL categories to filter out the types of Web destinations you do not want your users to access. you can fine-tune the Web access policy by editing the properties of the Web access rules. After completing the Web Access Policy wizard. and create content download jobs to specify how content should be collected. This basic policy provides anonymous access for internal users to all Web destinations. Among other things. The topics in this section describe how to enable and configure caching. Caching Web site content Updated: February 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG implements a cache feature that improves the performance and response times for Web requests. you can force users to authenticate before granting them access to the Web. Use the Web Access Policy wizard to create a basic Web access policy. 2. You can also designate users or user sets to whom these blocks do not apply. In this section y y y Enabling caching Configuring cache rules Configuring content download jobs . and what file types they can download.

y Configuring addresses for NLB-enabled remote sites²Describes the special considerations when working with remote sites that use Network Load Balancing. y Testing the configuration (site-to-site)²Describes how to test site-to-site connectivity by trying to access a computer on the remote network. http://technet.microsoft. The following topics describe how to configure a site-to-site VPN connection: y Creating a user account to authenticate the remote site²Describes how to create a user account so that the remote site can authenticate to the VPN gateway. 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG.Configuring VPN access Updated: February 1. . y Configuring remote client VPN access²Describes how to allow users who work remotely to connect to the corporate network over the Internet with high security. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG provides virtual private network (VPN) access to the internal corporate network. for clients on remote networks and roaming clients who connect over the Internet.aspx Configuring site-to-site VPN access Updated: February 1. y Creating a VPN remote site connection²Provides step by step instructions for creating a remote site connection using the Create VPN Site-to-Site Connection wizard. while enabling clients on the corporate network to access resources on the remote site. you can allow clients on remote networks to connect to resources on your corporate network by establishing a site-to-site virtual private network (VPN).com/en-us/library/dd897034. The following topics provide information about configuring VPN access in Forefront TMG: y Configuring site-to-site VPN access²Describes how to create a VPN connection to a remote network. This enables clients on the remote network to access resources on the corporate network with high security.

microsoft. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about configuring publishing in Forefront TMG: y y Configuring Web publishing Configuring publishing of other protocols http://technet.microsoft.aspx Configuring Web publishing Updated: February 1. For information about planning your VPN deployment. y Terminating inactive VPN connections automatically²Describes how to configure Forefront TMG to terminate inactive connections on PPTP and L2TP VPN networks.com/en-us/library/dd441032.com/en-us/library/bb838876.aspx Configuring publishing Updated: February 1. 2010 .y Configuring EAP authentication²Describes how to complete the configuration of Point-to-Point Tunneling Protocol (PPTP) and Layer Two Tunneling Protocol (L2TP) networks. 2010 Applies To: Forefront Threat Management Gateway (TMG) Enabling remote access via a virtual private network (VPN) allows users who work remotely to connect to an organization's private network over the Internet. The following topics provide information about configuring remote client access via a VPN in Forefront TMG: y y y y y y Defining remote VPN clients Enabling basic remote client access Configuring remote client access with enhanced security Installing the remote access quarantine tool Configuring RQS and RQC based quarantine control Enforcing VPN client health requirements using NAP http://technet. using Extensible Authentication Protocol (EAP). see Planning for virtual private networks. Configuring remote client VPN access Updated: February 1.

aspx Configuring publishing of other protocols Updated: February 1. Forefront TMG uses server publishing rules to forward incoming client requests for nonHTTP servers located in a network protected by Forefront TMG. The following topics describe how to create server publishing rules: y y Creating and using a server protocol Configuring FTP server publishing . A server publishing rule maps a port number and one or more IP addresses on which the Forefront TMG computer listens for client requests to a port number and IP address on the published server. you can publish servers running protocols other than HTTP. The following topics describe how to configure different types of Web publishing: y y y y y y y y y y y Configuring Web publishing: Overview Publishing Web servers over HTTP Publishing Web servers over HTTPS Configuring Outlook Web Access publishing Configuring Outlook Mobile Access publishing Configuring ActiveSync publishing Configuring SharePoint publishing Configuring Web publishing rules Customizing HTML forms Configuring bandwidth prioritization Configuring HTTP compression http://technet. you can publish Web servers over secure or unsecured connections.microsoft.com/en-us/library/cc441546.Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG. 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG.

y Configuring protection from network attacks²Describes how to protect your networks from flood.aspx Protecting your networks Updated: February 1. Configuring protection from known vulnerabilities²Describes how to protect your networks from attempts to exploit known vulnerabilities in operating systems and applications. The following topics explain how to manage day-to-day operations for Forefront TMG: y . The following topics describe how to enable. 2010 Applies To: Forefront Threat Management Gateway (TMG) This guide provides information about administering Forefront TMG. and keep up-to-date these protections: Note: For more information about these protections. viruses and other malware. DNS.aspx Administering Forefront TMG Updated: February 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG has a number of protection technologies that allow you to protect the computers and servers in your extended network. http://technet. and other kinds of attacks.com/en-us/library/dd441054.microsoft. see Protection design guide for Forefront TMG.microsoft. y Managing definition updates for Forefront TMG²Describes how to configure the update mechanisms for these protections.com/en-us/library/cc441471. y Configuring protection from Web-based threats²Describes how to protect your organization from malware and other Web-based threats: y Configuring protection from e-mail-based threats²Describes how to protect your SMTP mail servers (and consequently e-mail recipients) from spam. configure.y y Configuring SQL Server publishing Configuring RDP publishing http://technet.

aspx Monitoring activity from the dashboard Updated: February 1. For instructions. see Monitoring server connectivity. y Check the current state of the system by monitoring alerts that have been issued.aspx Monitoring Forefront TMG Updated: February 1. y Track activity by monitoring current sessions for Forefront TMG Clients. and SecureNAT clients.com/en-us/library/cc441452. see Monitoring alerts.com/en-us/library/dd897028.y y y y Monitoring Forefront TMG Managing URL filtering Backing up and restoring the Forefront TMG configuration Forefront TMG Troubleshooting http://technet. as well as the status of services.microsoft. You can create connectivity verifiers to check the availability of specific network servers. Web proxy clients. . For more information.microsoft. For instructions. see Monitoring client sessions. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG monitoring allows you to do the following: y Monitor connectivity to network servers. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information that can help you monitor Forefront TMG: y y y y Monitoring activity from the dashboard Configuring alerts Configuring Forefront TMG logs Configuring Forefront TMG reports http://technet.

It notifies you when specified events occur by triggering an alert for the event. including disk space. Forefront TMG provides a number of predefined alerts for every type of event defined by Forefront TMG. Configuring alerts Updated: February 1. The following table summarizes the default log settings following installation: Setting Firewall log Details Logs traffic handled by the Firewall service Defaults Enabled by default to log into the SQL Express database on the local computer. and others. Enabled by default to log Web Logs traffic handled by the Web proxy .y Monitor traffic status by using performance counters. SQL Server connectivity issues. You should carefully monitor alerts and verify that their activity is always being logged. Check for alerts that indicate failure to log for a variety of reasons. The alert service of Forefront TMG acts as a dispatcher and an event filter. including logging to a text file. Because Forefront TMG is deployed to help secure your network. In this case. y Check the status of Forefront TMG configuration on each array member. For details. see Monitoring performance. both the event and the additional condition must occur before the alert is triggered. it is critical that logging information is always available and accurate. Forefront TMG provides a log queue feature to help ensure log availability during peak logging. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG events are generated by Forefront TMG services when particular runtime conditions occur. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG provides a number of logging formats. a local SQL Server Express database. The following topics provide information that can help you configure alerts: y y Configuring alert definitions Configuring alert actions Configuring Forefront TMG logs Updated: February 1. Some events have additional conditions. and a remote SQL Server computer.

The alerts service notifies you when specific events occur. By default in the ISALogs folder of the Forefront TMG installation directory Default settings: Total size limit=8GB Free disk size to maintain=512MB Maintenance method: Delete files as necessary Delete files older than=7 days Log folder Location of log files Log limits Management of log file size Log queue The log queue is used to temporarily store log entries when they cannot be formatted. By default the log queue is stored in the ISALogs folder of the Forefront TMG installation folder. Alerts All log-related alerts are enabled by default The following topics provide information that can help you configure and maintain logs and run log queries: y y y y y Enabling logging Configuring logging to a remote SQL server Setting up SQL Server for logging Configuring logging to SQL Server Express Configuring logging to a text file . or there is no connectivity to a remote SQL Server database.proxy log filter into the SQL Express database on the local computer. This may occur when log entries are generated faster than they can be formatted.

2010 Applies To: Forefront Threat Management Gateway (TMG) With Forefront TMG reporting.y y y y y y Configuring the log location Configuring the log queue Selecting log fields Logging requests matching a rule Configuring logging to avoid lockdown Querying the Forefront TMG logs Configuring Forefront TMG reports Updated: February 1. and you can summarize and analyze log information. These ad hoc reports provide an immediate picture of the activity recorded by Forefront TMG over any period you specify. Network inspection activity. Report types and categories There are two types of reports: y One-time reports. For example. General traffic patterns. Which protocols and applications are being used most often. by tracking the number of connections to a published server or the traffic to the server. and which sites are being accessed. you can determine: y y y y y Who is accessing sites. Security monitoring. y y y Malware activity. . you can generate reports that track malicious attempts to access internal resources. For example. you can create a permanent record of common usage patterns. you might identify an attempt at denial of service. URL filtering. Similarly. Cache ratio.

The time periods available for these reports are more structured than those of one-time reports.microsoft. Forefront TMG generates two types of log summaries. Forefront TMG provides predefined report categories and subcategories. Log summaries are generated at night (by default at 12:30am). and a report that is generated once a month will show exactly a month's activity.com/en-us/library/dd897105. 2010 Applies To: Forefront Threat Management Gateway (TMG) . Note: Reports contain activity from the previous day and earlier. Using SQL Server reporting services. however this time is configurable. The following topics provide information that can help you configure reports: y y y y Creating reports Viewing reports Customizing reports Changing the report server Managing URL filtering Updated: February 1. These reports can be customized. or monthly basis. a report that is generated every day will show a day's activity. daily and monthly. weekly.y Recurring report jobs. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about managing URL filtering: y y y Introduction to managing URL filtering Looking up a URL category Overriding URL categorization http://technet. You can schedule automated reports on a daily. which all reports are based on.aspx Introduction to managing URL filtering Updated: February 1. Reporting mechanism Forefront TMG reports are based on log summaries derived from the Web Proxy and Firewall logs.

If a user requests access to a Web site and discovers that access to the Web site is blocked. he receives a denial notification that includes the denied request category. copy the URL or IP address to the computer's clipboard. see Overriding URL categorization. 3. escaped characters (such as ³%20´ to represent a space) and a protocol (such as HTTP://). If the Web site has been categorized as a blocked URL category or category set. IP address. and may include a path. When a request to access a Web site is received. For more information. Overriding URL categorization Updated: February 1.com/en-us/library/dd897045. or URL alias. If the Web site was not categorized correctly. Forefront TMG blocks the request. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following procedure describes how to query the URL filtering database regarding the categorization of a URL or IP address.contoso.microsoft. you must check that the URL was categorized properly (see Looking up a URL category). http://technet. For example. To change a domain's categorization. Note: Each URL must include a host name. click Query for URL Category. in the tree. such as by override. In the Tasks pane. query string. the user may contact the administrator to dispute the categorization of the Web site. 2010 Applies To: Forefront Threat Management Gateway (TMG) . In the Forefront TMG Management console. 4. In such a case. The result of the category is displayed on the tab. 2. click Web Access Policy.URL filtering allows you to create access rules that allow or block access to Web sites based on their categorization in the URL filtering database. as well as some insight as to the source of the categorization. and then click Query. Forefront TMG queries the remotely hosted Microsoft Reputation Service to determine the categorization of the Web site. then you must create a custom setting for this URL (see Overriding URL categorization).aspx Looking up a URL category Updated: February 1. and click the URL Category Override tab. type a URL or IP address. On the Category Query tab. http://www. In some cases.com/training/. To look up a URL category 1.

make sure you read the information provided in Planning for backup and restore. in the tree. On the URL Category Override tab. click Configure URL Filtering. To override URL categorization 1. . The URL Categories Override dialog closes. Click OK again and then on the Apply Changes bar. type a URL pattern in the format www. 3. y y Do not include a protocol (such as HTTP://) with the URL. In the Forefront TMG Management console.contoso. 2. Under Override the default URL category for this URL pattern. 6.The following procedure describes how to specify a new URL category for an IP address or URL. In the Tasks pane. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics describe how to back up and restore Forefront TMG settings. click Apply. click Web Access Policy. Backing up and restoring the Forefront TMG configuration Updated: February 1. and may include a query string and escaped characters (such as ³%20´ to represent a space). select a new URL category. Under Move URL pattern to this category.com/*. for the different configuration options: y y y y Backing up and restoring the enterprise configuration Backing up and restoring the array configuration Backing up and restoring specific policies and settings Backing up and restoring using VSS Writer Before you start the backup or restore process. 4. click Add. 5. Click OK. Note: y Each URL must include a host name and a path. Forefront TMG does not support the use of Internationalized Domain Name (IDN) URLs.

Confidential information is encrypted during the export process. For details. and are shared by. select Export confidential information and provide a password. see Planning for backup and restore. For information about how to back up SSL certificates. 2. all members of the array.microsoft. such as user passwords and certificates. you must be a Forefront TMG Enterprise Administrator. see About backing up SSL certificates. The password you enter here will be required to import the configuration. In the Forefront TMG Management console. y The export process does not back up Secure Sockets Layer (SSL) certificates. To back up and restore enterprise-level confidential information.http://technet. click the Enterprise node. . in the tree. The following procedures provide instructions on: y y Backing up an enterprise configuration Restoring an enterprise configuration Backing up an enterprise configuration To back up an enterprise configuration 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to back up and restore the enterprise configuration from your Enterprise Management Server (EMS).aspx Backing up and restoring the enterprise configuration Updated: February 1. To export confidential information. Note: y It is recommended that you specify a strong password to ensure proper protection of encrypted information. Note: You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore the enterprise configuration. Enterprise configuration settings are relevant for.com/en-us/library/bb794815. On the Tasks tab. click Export Enterprise Configuration. 3.

2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to back up and restore an array configuration. select Import user permission settings.4. enter a name for the exported file. In the Forefront TMG Management console. enter the password that you specified when you exported the file. 6. and are shared by. Restoring an enterprise configuration To restore an enterprise configuration 1. 3. To export user permissions. you must be a Forefront TMG Array Administrator. If you exported user permissions. y Server configuration settings. In Save this data in this file. . 5. click the Enterprise node. select Export user permission settings. specific to each array member. If you exported confidential information. for a singleserver or multiple-server array. In File name. 5. On the Tasks tab. Backing up and restoring the array configuration Updated: February 1. 4. all members of the array. The following procedures provide instructions on: y y Backing up an array configuration Restoring an array configuration Note: To back up and restore array-level confidential information. Select Overwrite (restore) to restore configuration settings. 6. in the tree. and the file name. Array configuration includes the following settings: y Array configuration settings. Select the file that you saved when you exported the configuration. 2. which are relevant for. specify the folder in which the export file will be saved. click Import Enterprise Configuration.

6. In File name. Select Overwrite (restore) to restore the configuration settings. 5. y The export process does not back up Secure Sockets Layer (SSL) certificates. in the tree. 2. Note: y It is recommended that you specify a strong password to ensure proper protection of encrypted information. In the Forefront TMG Management console. click Import (Restore) Array Configuration. enter a name for the exported file. see About backing up SSL certificates. 4. The password you enter here will be required to import the configuration. select Import server-specific information. If you exported user permissions. If you want to import server-specific settings. To export confidential information. such as user passwords and certificates. 3. For information about how to back up SSL certificates. select Export confidential information and provide a password.Backing up an array configuration To back up an array configuration 1. . click the array ArrayName. 2. see Planning for backup and restore. and the file name. To export user permissions. 5. select Export user permission settings. In Save this data in this file. click Export (Back up) Array Configuration. 4. 3. specify the folder in which the export file will be saved. For details. select Import user permission settings. On the Tasks tab. in the tree. On the Tasks tab. Select the file that you saved when you exported the configuration. 6. In the Forefront TMG Management console. click the array ArrayName. Restoring an array configuration To restore an array configuration 1. Confidential information is encrypted during the export process.

2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to export specific elements of the Forefront TMG configuration. right-click the required rule element. Backing up and restoring specific policies and settings Updated: February 1. To export multiple-rule elements: . The following procedures provide instructions on: y y Exporting a single policy rule or rule elements Importing a single policy rule or rule elements Note: y You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore enterprise-level settings. y To back up and restore enterprise-level confidential information. click Firewall Policy. To export a single-rule element: y In the Toolbox pane. In the Forefront TMG Management console tree. namely individual policy rules and rule elements. enter the password that you specified when you exported the file.7. y To back up and restore array-level confidential information. 2. Exporting a single policy rule or rule elements To export a single policy rule or rule elements 1. you must be a Forefront TMG Enterprise Administrator. and then click Export Selected. To export a single policy rule: y In the details pane. you must be a Forefront TMG Array Administrator. and then click Export Selected. right-click the applicable rule. If you exported confidential information.

To import a single-rule or a multiple-rule element: y In the Toolbox pane. such as user passwords. 5. The password you enter here will be required to import the configuration. select Import server-specific information. If you exported confidential information. select Export confidential information and provide a password. and RADIUS shared secrets. certificates. right-click the applicable rule. 2. 2010 . and the file name. In Save this data in this file.y In the Toolbox pane. right-click the required rule element. Confidential information is encrypted during the export process. 4. For details. and then click Export All. Select the file that you saved when you exported the configuration settings. enter the password that you specified when you exported the file. 6. Note: It is recommended that you specify a strong password to ensure proper protection of encrypted information. and then click Import All. 3. right-click the required rule elements. To export confidential information. specify the folder in which the export file will be saved. click Firewall Policy. see Planning for backup and restore. Backing up and restoring using VSS Writer Updated: February 1. 4. 3. In the Forefront TMG Management console tree. Importing a single policy rule or rule element To import a single policy rule or rule element 1. Note: You cannot import a file to overwrite the default rule. and then click Import to Selected. To import a single policy rule: y In the details pane. If you want to import server-specific settings.

The writer name string for this writer is "ISA Writer". Ensure that you back up the required server. as follows: y Enterprise array²Back up the Forefront TMG Enterprise Management Server (EMS). Forefront TMG Troubleshooting Updated: February 1. enabling thirdparty backup and restoration software to centrally manage the backup and restore operations on a variety of applications. Forefront TMG calls the AD LDS VSS Writer. you must be a Forefront TMG Enterprise Administrator. you must be a Forefront TMG Array Administrator. depending on whether it is standalone or belonging to an array. y To back up and restore enterprise-level confidential information. The writer ID for the registry writer is 25F33A79-3162-4496-8A7D-CAF8E7328205. When you use VSS to back up and restore the Forefront TMG configuration. the configuration is stored in an instance of Active Directory Lightweight Directory Services (AD LDS).Applies To: Forefront Threat Management Gateway (TMG) You can back up and restore the Forefront TMG configuration using Volume Shadow Copy Service (VSS). y To back up and restore array-level confidential information. Note: y You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore enterprise-level settings. In Forefront TMG. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide guidance for diagnosing and resolving issues you may encounter with Forefront TMG: y y Tracking configuration changes Simulating network traffic . y y Standalone array²Back up the array manager. Standalone server²Back up the Forefront TMG server. VSS is a set of Component Object Model (COM) application programming interfaces (APIs) that provide standardized interfaces.

two entries appear in the output. You can view the output of configuration change tracking in the Change Tracking tab of the Troubleshooting node. User²The user name of the person who made the configuration change. one showing the configuration change at the enterprise level. and the other showing the change at the array level. Enterprise settings override arraylevel settings. the most recent first. in the Forefront TMG Management console. tracking is enabled on all arrays in the enterprise.microsoft. The following information is displayed in the results pane of the Change Tracking tab: y y Time²The date and time of the configuration change. 2010 Applies To: Forefront Threat Management Gateway (TMG) Configuration change tracking enables the registering of all configuration changes that are made either in Forefront TMG Management. Entries are sorted by date and time.aspx Tracking configuration changes Updated: February 1. In Forefront TMG Enterprise Edition.y y y y Using diagnostic logging Troubleshooting the installation Troubleshooting Web access protection Unsupported Configurations http://technet. change tracking is disabled.com/en-us/library/dd897100. When you enable configuration change tracking on the enterprise. When you apply changes at both the array and enterprise level. By default. you can configure configuration change tracking at the enterprise level. or programmatically using scripts. The following describes: y y y y Viewing configuration change tracking output Configuring the change tracking feature Entering a change description Filtering and searching configuration changes Viewing configuration change tracking output Each configuration change tracking output entry represents a single configuration change. . You can use configuration change tracking as a support tool to determine the cause of an issue that results from a configuration change.

enables users to add an optional change description when making configuration changes in Forefront TMG Management. select Enable change tracking. click the Troubleshooting node.. In the Forefront TMG Management console. which is selected by default. click Properties. Specify a maximum number of entries in the change tracking log. To enable change tracking. Configuring the change tracking feature You can configure the following for the change tracking feature: y y y Enable change tracking. Require users who make configuration changes in the Forefront TMG Management to specify a description that appears in the configuration change tracking output. click Configure Change Tracking. clear the Prompt for a change description when applying configuration changes check box. and then click the Change Tracking tab from the Enterprise Properties dialog box. y Description²The change description that the user entered for the configuration change. enter the required number. and then click the Change Tracking tab. or the name of the enterprise if the change was made on the enterprise level (Enterprise Edition only). 5. To enable and configure change tracking 1. To disable the change description prompt. It is . 3. Note: To configure change tracking at the enterprise level. 2. y Array-The name of the array in which the configuration change was made. 4. On the Tasks tab. This option.y Change Summary²A system-generated description of the configuration change in Forefront TMG. in the Limit number of entries to box. You can expand each entry to display more details. To specify a maximum number of entries for the change tracking log. right-click the enterprise node.

. You can also use the short key CTRL+F to search for entries. 2. Before applying the change and change description. you can create a backup of the existing configuration by exporting the configuration. After you make configuration changes in Forefront TMG Management. Note: You can filter by one or both options. Note: When the maximum number of entries is reached.000. click OK. as this may affect performance. click Apply. enabling you to type a description of the change. To search for an entry 1. To open the Export Wizard. Entering a change description If configuration change tracking is enabled. and the description is applied to the change. 4. 3. 2. enter the name of the user who performed the configuration change. To export the current configuration and a change description 1. the Configuration Change Description prompt appears. Filtering and searching configuration changes Filter options are accessible at the top of the Change Tracking tab. The required configuration change is saved. This description appears in the configuration change tracking output. In the Entry contains box. You can filter the entries by user name and by content. click Export. For Enterprise Edition. When the Saving Configuration Changes status dialog box appears. The configuration changes are recorded to the change tracking output.recommended that you do not configure a limit of more than 10. To view the entry in the configuration change tracking output. Click Apply. export backs up the entire enterprise. enter a keyword for the search. the earliest entries are overwritten. users who make configuration changes in Forefront TMG Management can enter an optional description for that change. In the User name contains box. 6. when you click Apply.

To display more details. by allowing or denying internal client requests for non-Web resources in other networks. The following describes how to configure the traffic simulator. Simulating network traffic Updated: February 1. 4. by allowing or denying Web access for clients making Web proxy requests. you can expand each entry in the output. Configuring the traffic simulator The following lists the different firewall policy scenarios that can be simulated: y Web access²Simulates traffic handled by an access rule. or HTTP filtering. The administrator can then check the results to determine how to resolve the issue. The traffic simulator is not aware of traffic that is blocked or allowed based on application filter settings.3. The traffic simulator is run per array. when a user from the internal corporate network tries to access an Internet Web server but is denied access). The traffic simulator scans all of the published rules correlating with the scenario. and how to simulate traffic scenarios. Click the Apply Filter button. In addition. You select the server within the array on which you want to run the traffic simulator. Important: The traffic simulator checks rules only on the basis of what is allowed or denied by the firewall engine. this feature can verify the functionality of a new policy rule by testing traffic that is handled by the new rule. and provides information about firewall policy rules that are evaluated for the request. . The system executes a search. 2010 Applies To: Forefront Threat Management Gateway (TMG) The traffic simulator simulates network traffic in accordance with specified request parameters. real traffic may be blocked by a filter. The traffic simulator can be run from a remote management computer. y Web publishing²Simulates traffic from clients making requests to published Web servers located on corporate networks (requests that are handled by Web publishing rules in ISA Server). the results appear in the Troubleshooting node on the Change Tracking tab. y Non-Web access²Simulates traffic handled by access rules. This feature can help troubleshoot communication issues that users may have with the destination server (for example. which means that even if simulated traffic is allowed.

Displays the destination network to where the traffic is being sent. The results of the simulation for the configuration properties of the policy rules appear at the bottom of the screen. Displays the order number of the rule. Rule ordering numbers are displayed in the details pane of the Firewall Policy node in Forefront TMG Management. The following procedures describe how to simulate traffic: y y For Web proxy access to the Internet For non-HTTP access connection . Specifies the protocol used to establish the connection (for example. You can check any of the setting details in the following list to evaluate the cause of any network issues. Rule Application Filters Simulating traffic scenarios To run the traffic simulation. Displays the source network from which the traffic is initiated. From To Network Rule Name Network Relationship Protocol Specifies the network relationship in the policy rule as either network address translation (NAT) or Route. Used by the application filter types defined in the published rule.y Server publishing²Simulates traffic between clients and non-HTTP published servers located on corporate networks (requests that are handled by server publishing rules in Forefront TMG). HTTP). you must first configure the traffic scenario settings. Setting Rule Name Rule Order Description Displays the name of the policy rule used by the request. Specifies the name of the network rule used.

in the URL box. 5. 2. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation. For authenticated users. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 8. select the server from which you are running the traffic simulator. in the Troubleshooting node. type the URL address of the target site. 2. In the IP address box. To simulate traffic for non-HTTP access connection 1. In Simulation Scenarios.y y To a published Web server To a non-HTTP published server To simulate traffic for Web proxy access to the Internet 1. In the Forefront TMG Management console. 3. Click Start. In Source Parameters. 3. 7. Click Start. in Namespace. 6. If you selected Apply diagnostic logging to simulated traffic. in the Troubleshooting node. enter the network IP address of the source server. 5. In Destination Parameters. In Server. you can specify an IP address or a URL. In Destination/Source Parameters. 7. 4. 4. click the Traffic Simulator tab. 6. select Windows or RADIUS. If the rule is configured to apply to any domain. configure the request settings. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. click the Traffic Simulator tab. configure the source request settings. In Simulation Scenarios. 9. . select the server from which you are running the traffic simulator. click Non-Web access. Select if traffic is to be sent from an anonymous or authenticated user. click Web access. In Server. In the Forefront TMG Management console.

4. click the Traffic Simulator tab. configure the request settings. In Simulation Scenarios. in the URL box. Forefront TMG must be able to resolve it to its external IP address. To simulate traffic to a published Web server 1. configure the source request settings. in the Troubleshooting node. If you selected Apply diagnostic logging to simulated traffic. click the Traffic Simulator tab. If the rule is configured to apply to any domain. 4. click Server Publishing. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. 2. 3. If you selected Apply diagnostic logging to simulated traffic. 3. 6. In Server. Click Start. 5. In the Forefront TMG Management console. 5. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. click Web publishing. type the URL address of the target site. . you can specify an IP address or a URL. in the Troubleshooting node. 2. select the server from which you are running the traffic simulator. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 7. In Server. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 6. 8. In Source Parameters. In the Forefront TMG Management console. Click Start. To simulate traffic to a non-HTTP published server 1. The URL is specified on the Public Name tab. Note: The URL is the one published by Forefront TMG. otherwise the simulation fails. select the server from which you are running the traffic simulator. In the Destination/SourceParameters box.8. In Simulation Scenarios. In Destination Parameters.

reporting on packet progress and providing information about traffic handling and rule matching.com/fwlink/?LinkID=182922) at the Microsoft Download Center. You can configure and view diagnostic logging on the Diagnostic Logging tab of the Troubleshooting node in Forefront TMG Management. it automatically logs events for firewall policy access and authentication issues.7. Using diagnostic logging Updated: February 1. The following topics provide information that can help you view the diagnostic events: y y y Viewing the diagnostic log Filtering the diagnostic log Configuring diagnostic logging http://technet.microsoft. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic provides guidance for diagnosing and resolving installation issues you may encounter with Forefront TMG when: y y y Upgrading to Windows Server 2008 R2 Installing from a network drive Group Policy enforces Windows Firewall Tip: For the complete flow of troubleshooting Forefront TMG installation problems. Diagnostic logging enhances traditional log information by tracing the flow of a specific packet. If you selected Apply diagnostic logging to simulated traffic. download the Troubleshooting Forefront TMG Services SuperFlow (http://go. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. 2010 Applies To: Forefront Threat Management Gateway (TMG) Diagnostic logging tracks the behavior of policy components in Forefront TMG.com/en-us/library/dd897109. Upgrading to Windows Server 2008 R2 .microsoft. When diagnostic logging is enabled.aspx Troubleshooting the installation Updated: February 1.

2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics help you determine the cause and resolution of problems you might experience while using Forefront TMG Web access protection: y Troubleshooting URL filtering . These two applications may require or initiate a restart. 3. and you want to upgrade the operating system to Windows Server 2008 R2. 3. 2.If you installed Forefront TMG on a computer running Windows Server 2008. Export the Forefront TMG configuration. 4. Right-click IGNORE_WINDOWS_FIREWALL_GPO_ENFORCEMENT. select Modify. make sure that the computer automatically reconnects to this drive after system restart. 2. Import the Forefront TMG configuration. Troubleshooting Web access protection Updated: February 1. Installing from a network drive If you are running the Performance Tool or Setup from a shared drive. and failure to locate them after restart may result in a failed installation. you must perform a clean installation of Windows Server 2008 R2. Perform a clean installation (not an upgrade) of the new operating system. and change the Value data to 1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\S ETUP. The supported upgrade path is: 1. you can direct Setup to ignore this error by adding a flag to the Windows Registry. the installation will not complete successfully because Setup tries to disable the Windows Firewall. Install Forefront TMG. as follows: 1. Tip: It is recommended that you back up the registry before making any changes. Open the Windows Registry using the command regedit. As a workaround. Group Policy enforces Windows Firewall When installing Forefront TMG on a computer that is joined to a domain with Group Policy object (GPO) enforcement of Windows Firewall.

see the Forefront TMG secure Web gateway solution guide.y y Troubleshooting HTTPS inspection Troubleshooting NIS For a description of Forefront TMG Web access protection. possible causes are described.microsoft. For each issue.com/en-us/library/ff358613. their causes. and solutions: y y y y y Forefront TMG is not supported on a 32-bit operating system Forefront TMG is not supported on Windows Server 2003 Forefront TMG is not supported on all editions of Windows Server 2008 Installing EMS on a Forefront TMG computer is not supported In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not supported . This topic is divided into these sections: Installation issues Array issues ISP Redundancy issues Network and routing issues Dial-up issues Load Balancing issues VPN issues Publishing issues Protocol and application issues Authentication issues Installation issues This section describes the following installation issues. and solutions are suggested where applicable.aspx Unsupported Configurations Updated: February 1. http://technet. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic summarizes common unsupported configurations and scenarios you may encounter when deploying and maintaining Forefront TMG.

or Windows Vista SP1). Only the Forefront TMG Management console can be installed on a 32-bit operating system (Windows Server 2008 R2. see System requirements for Forefront TMG. Cause: Forefront TMG firewall or EMS role will not install or run on a 32-bit operating system. Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2.y In-place upgrade from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported y y y y y Forefront TMG installed on a domain controller is not supported Forefront TMG Client is not supported on Windows 2000 Forefront TMG does not support Firewall Client 2000 Workgroup deployment limitations Multiple firewalls products Forefront TMG is not supported on a 32-bit operating system Issue: Installing Forefront TMG firewall or EMS role on a 32-bit operating system is blocked. For more detailed information on installation requirements. For more detailed information on installation requirements. see System requirements for Forefront TMG. Forefront TMG is not supported on all editions of Windows Server 2008 Issue: Installing Forefront TMG or Forefront TMG EMS is not supported on all editions of Windows Server 2008. Cause: The table below summarizes the editions of Windows Server 2008 that are supported. Windows 7. Cause: Forefront TMG or Forefront TMG EMS will not install or run on Windows Server 2003. . Windows Server 2008 SP2. Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2. Forefront TMG is not supported on Windows Server 2003 Issue: Installing Forefront TMG or Forefront TMG EMS on Windows Server 2003 is blocked.

as follows: 1. For more detailed information on installation requirements. Solution: Perform a migration. so in-place upgrade is not possible.Windows Server 2008 Core Installati on Forefront TMG Forefront TMG EMS Forefront TMG Manageme nt No Web Editio n No Foundati on Edition No Standar d Edition Yes Enterpris e Edition Datacent er Edition Yes Yes No No Yes Yes Yes Yes No Yes Yes Yes Yes Yes Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2 taking the above information into consideration. see System requirements for Forefront TMG. In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not supported Issue: In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not possible. Installing EMS on a Forefront TMG computer is not supported Issue: Installing an Enterprise Management Server (EMS) on a computer with Forefront TMG already installed. Export the ISA Server configuration settings and certificates. . Cause: Forefront TMG cannot be installed on the same operating system (Windows Server 2003) on which ISA Server runs. Cause: Running both Forefront TMG and an EMS from the same computer is not supported. Solution: No workaround.

Perform a clean installation of Windows 2008 R2. Note: Installing Forefront TMG Management console on a domain controller is supported. Forefront TMG installed on a domain controller is not supported Issue: Installing Forefront TMG or Forefront TMG EMS on a computer configured as an Active Directory domain controller is not supported. Solution: Virtualization offers an alternative if both Forefront TMG and a domain controller must be on the same computer. see Forefront TMG . Perform a clean installation of windows Server 2008 SP2 or Windows Server 2008 R2. For more information. 3. Solution: Perform a migration. Cause: Forefront TMG does not support upgrading to Windows 2008 R2 while Forefront TMG is installed. and then upgrading to Windows 2008 R2. 2.2. Import the configuration and certificates. Install Forefront TMG. 4. 4. See Migrating from ISA Server 2004/2006 to Forefront TMG for more detailed information. Cause: This installation is blocked by the Forefront TMG installer. In-place upgrade from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported Issue: Upgrading from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported. Warning: Uninstalling Forefront TMG. is also not supported. 3. Export the Forefront TMG configuration and certificates. Install Forefront TMG. Import the configuration settings and certificates. as follows: 1.

Cause: The following table summarizes the support between Forefront TMG. Forefront TMG Forefront TMG Client Yes ISA Server 2006 Yes ISA Server 2004 Yes ISA Server 2000 No . ISA Server and their Clients. Forefront TMG Client Windows 7 Windows Server 2008 Windows Vista Windows Server 2003 SP1 Yes Yes Firewall Client 2006 Yes Yes Firewall Client 2004 No Firewall Client 2000 No No No Yes Yes Yes Yes No No Yes Yes Windows XP Windows 2000 Yes No Yes Yes Yes Yes Yes Yes Solution: Install the Forefront TMG Client software on a supported operating system. Cause: The following table summarizes the operating system support for Forefront TMG Client and other Firewall client software.microsoft.com/fwlink/?LinkId=178740) Forefront TMG Client is not supported on Windows 2000 Issue: Installing Forefront TMG Client is not supported on Windows 2000. Forefront TMG does not support Firewall Client 2000 Issue: Forefront TMG does not support Firewall Client 2000.support in a virtual environment and Security Considerations with Forefront Edge Virtual Deployments (http://go.

Client certificates cannot be used as primary authentication. Attempting to create a layered firewall deployment on a . User mapping is not supported (except for PAP and SPAP). y Group policy deployment of the HTTPS inspection trusted root certification authority (CA) certificate to client computers is not possible. Workgroup deployment limitations Issue: A number of limitations are associated with deploying Forefront TMG within a workgroup environment and not within a domain. Multiple firewall products Installing other firewall products (such as a personal host firewall) on a Forefront TMG computer is not supported.Firewall Client 2006 Firewall Client 2004 Firewall Client 2000 Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Solution: Deploy a supported Client. Forefront TMG Clients deployed in a workgroup: Automatic Web proxy detection using Active Directory Auto Discover is not possible. Cause: Certain features are not supported when Forefront TMG is deployed within a workgroup environment. For more information. see Workgroup and domain considerations. as follows: y y y y y y Forefront TMG deployed in a workgroup: Domain-based user authentication cannot be applied to an array. It is recommended that you use Forefront TMG Clients together with Forefront TMG for best performance and added functionality. y y Forefront TMG EMS deployed in a workgroup: EMS replication is not supported.

their causes. Solution: You must build a new array and then migrate each Forefront TMG server to the new array (after each one completes the Windows Server 2008 R2 and then Forefront TMG installations). and cannot be simultaneously controlled by a single array manager. which can result in unpredictable behavior. Array issues This section describes the following Forefront TMG array issues. and solutions: y An array of Forefront TMG servers with different operating systems is not supported y y Forefront TMG and ISA Server cannot coexist in the same enterprise or array Forefront TMG does not support firewall chaining An array of Forefront TMG servers with different operating systems is not supported Issue: An array that contains some Forefront TMG servers with Windows Server 2008 SP2 installed. Cause: Forefront TMG and ISA Server require different configuration schema and settings. Note: A number of antivirus products may also install some firewall components. Forefront TMG and ISA Server cannot coexist in the same enterprise or array Issue: Forefront TMG and ISA Server cannot operate as members of the same array or enterprise. Forefront TMG does not support firewall chaining Issue: Forefront TMG does not support firewall chaining. and may cause the server to fail. such as worm protection. Solution: No workaround. This is especially significant when performing upgrading the array to Window Server 2008 R2.single server by adding additional firewall products will result in unpredictable behavior. is not supported. either Windows Server 2008 SP2 or Windows Server 2008 R2. . Cause: All the Forefront TMG servers in an array must have the same operating system. and other Forefront TMG servers with Windows Server 2008 R2 installed.

ISP Redundancy issues This section describes the following ISP Redundancy issues. For more information. see High Availability and Load Balancing on the Windows Server System Web site (http://go. Solution: No workaround. as long as each default gateway is in a different subnet. Forefront TMG does not support more than two default gateways Issue: No support for more than two default gateways. Using more than one default gateway is only supported for the ISP Redundancy feature. There are a number of third-party products that may provide a solution. it is possible to set two default gateways. . or use Web chaining. their causes. Cause: Forefront TMG can support only two external connections with the ISP Redundancy feature. and solutions: y y y y y ISP redundancy does not support more than two external interfaces Forefront TMG does not support more than two default gateways Multiple DHCP default gateways are not supported ISP redundancy does not support e-mail protection Protocol-based load balancing is not supported with ISP redundancy feature ISP redundancy does not support more than two external interfaces Issue: Forefront TMG does not support more than two external connections to Internet Service Providers (ISPs). Solution: To enable ISP redundancy. If only one network adapter is available. Solution: Configure your downstream servers as SecureNAT clients of the upstream server. set the default gateway on each of the Forefront TMG network adapters to a different ISP. or on two different adapters (one default gateway per adapter). Cause: Forefront TMG does not support more than two default gateways configured on the same network adapter (within different subnets).microsoft.com/fwlink/?linkid=179985).Cause: Firewall chaining has been deprecated and is no longer supported by Forefront TMG.

Cause: Protocol-based load balancing is not supported with the ISP redundancy feature. Network and Routing issues This section describes the following network and routing issues. SMTP listeners on the external NIC cannot take advantage of the ISP redundancy functionality as there is no address translation in mail traffic. Solution: Manually add both default gateways to the routing table on Forefront TMG. and solutions: y Forefront TMG does not support defining networks that represent remote subnets y y y Configuring intradomain communications with a NAT relationship Internationalized Domain Names are not supported Domain names that include wildcard characters are not supported with link translation enabled y Configuring Forefront TMG with a single network adapter . the e-mail traffic will not fail over to an alternate ISP link even if the ISP redundancy functionality is configured in Forefront TMG. Protocol-based load balancing is not supported with the ISP redundancy feature Issue: Forefront TMG cannot distribute traffic based on the protocol that is used (for example. ISP redundancy does not support e-mail protection Issue: When e-mail protection using Forefront Protection for Exchange (FPE) is used in Forefront TMG. Solution: No workaround. Cause: The ISP redundancy feature requires a NAT relationship with the external network in order to fail over the connection to an alternate ISP.Multiple DHCP default gateways are not supported Issue: Forefront TMG does not support configuring the ISP redundancy feature when your ISPs only support DHCP-assigned addressing. Solution: No solution. To take advantage of the ISP redundancy functionality. HTTP through one link and SMTP through the other). Cause: Windows Server 2008 does not support multiple default gateways in DHCPassigned links. use the SMTP publishing feature to publish the internal SMTP servers. their causes.

y Protocol based Enhanced NAT is not supported Forefront TMG does not support defining separate network objects that represent remote subnets Issue: Forefront TMG does not support defining separate network objects that represent remote subnets. take note of the following: y Include all network ranges for subnets in a network object¶s properties (for example. Forefront TMG assumes that the adapter is not available (disconnected or disabled). it associates the network with that adapter. include subnet IP addresses in the IP address range for the internal network). the IP address of the remote subnets should be included in the network definition. y Apply rules to specific subnets by creating subnet objects in the Toolbox. and fails. y Perimeter domain controllers require a domain trust relationship to a domain in another network. When a network includes remote subnets accessible by Forefront TMG through routers. Typical scenarios include: y A Web server located in the perimeter network that is a member of the internal domain needs to contact the domain controller in the internal network. Forefront TMG checks all network adapters. and sets network status to disconnected. Cause: There may be some circumstances in which you want to allow communication between domains or domain members that are separated by Forefront TMG. Forefront TMG tries to locate an adapter with an IP address of the network object. Configuring intradomain communications with a NAT relationship Issue: Forefront TMG does not support intradomain communications between networks with a network address translation (NAT) relationship. Solution: For best practice when defining your network configuration in Forefront TMG. Cause: When you define IP address ranges for a network. . and then using these subnet objects to specify the source and destination in access rules. If you define a separate network object for a remote subnet (instead of including it in the network definition). When Forefront TMG finds an adapter with an IP address in the network range. y Applications or servers located in the perimeter network need to be accessed by internal clients.

Solution: No workaround. Configuring Forefront TMG with a single network adapter Issue: A number of issues are associated with the configuration of Forefront TMG on a computer with a single network adapter. for example. y Create routes on internal devices so that traffic destined for other networks is routed through Forefront TMG. where they are on the same subnet as Forefront TMG. Forefront TMG recognizes itself as the Local Host network. y In the Public Name tab. Solution: Do one of the following: y Disable link translation on the Link Translation tab of the Web publishing rule properties.microsoft. use www. there is no workaround.com.microsoft.com is not permitted. not *. the rule must specify an explicit public domain name. This is done either on the clients themselves.com and mail. Domain names including wildcard characters are therefore not allowed. *. Internationalized Domain Names are not supported Issue: Forefront TMG does not support the use of IDN (Internationalized Domain Name) URLs. There is no concept of an external network. Cause: When link translation is enabled.com. or on the relevant router in your network infrastructure. specify the Forefront TMG interface as the default route for those clients.microsoft. Cause: In single network adapter mode. you can work around this issue by ensuring that all traffic to/from internal and remote subnet hosts are routed correctly through Forefront TMG. For example. y If you want to support requests from SecureNAT clients.microsoft. y Multi-network firewall policy²Application level filters operate only in the context of the Local Host network (Forefront TMG protects itself no matter what . and everything else is recognized as the internal network. specify each Web site to which the rule will apply. rather than using a wildcard. Domain names that include wildcard characters are not supported with link translation enabled Issue: Forefront TMG does not support the use of wildcard characters in the domain name when link translation is enabled. If networks have a route relationship.Solution: If the networks use a NAT relationship.

For more information. You can use access rules to allow non-Web protocols to and from the Forefront TMG computer only. Solution: Redeploy Forefront TMG with at least 2 network cards using the Edge. Cause: Protocol based enhanced NAT is not supported. so Forefront TMG is unable to NAT or route this traffic. y Server publishing²Server publishing is not supported. which provides application layer inspection for Hypertext Transfer Protocol (HTTP). Protocol based enhanced NAT is not supported Issue: Forefront TMG cannot assign NAT IP addresses based on the protocol used (for example. and File Transfer Protocol (FTP) over HTTP for Web Proxy clients only. y Virtual private networking²Site-to-site virtual private networks (VPNs) are not supported in a single network adapter scenario. y SecureNAT clients²SecureNAT clients use Forefront TMG as a router to other networks. A single network adapter includes the entire network and all of its IP addresses. Back Firewall or 3-leg perimeter network topology design. In a single network adapter environment this is a single-network context. and this poses a problem when Forefront TMG tries to configure routing for the connectors and set their allowed remote ranges. Forefront TMG is unable to NAT or route this traffic. HTTP traffic is assigned one IP address and SMTP another). Solution: No workaround.network template is applied). see the topics: Planning Forefront TMG network topology and About single network adapter topology. y Application layer inspection²Application filtering is limited to the Web Proxy Filter and associated Web filters. No external network context means that Forefront TMG cannot provide the NAT functionality required in a server publishing scenario. Secure HTTP (HTTPS). Dial-Up issues . y Forefront TMG Clients²The Forefront TMG Client application forwards requests from Winsock to the Forefront TMG Firewall service. y E-mail protection²E-mail protection features are not supported. In a single network adapter environment with no external network context.

This section describes the following dial-up issues, their causes, and solutions: y y Forefront TMG overwrites Routing and Remote Access settings Dial-up limitations for non-VPN connections

Forefront TMG overwrites Routing and Remote Access settings Issue: Routing and Remote Access settings are overwritten by Forefront TMG. Demand-dial interfaces created with Routing and Remote Access are deleted. Cause: Remote access settings must be specified using Forefront TMG Management. Any demand-dial interfaces created or modified using Routing and Remote Access that do not match networks in Forefront TMG are overwritten and deleted by Forefront TMG. Note the following limitations when creating demand-dial interfaces using the VPN Wizard: y Forefront TMG does not support the assignment of a persistent connection, so any persistent connections you assign in Routing and Remote Access are deleted. This may be an issue if you want a VPN connection to configure automatically when the server comes online, rather than waiting for traffic to trigger the interface to dial. y Forefront TMG does not allow creation of multiple VPN connections to a particular network using different metrics. Such functionality allows more than one route to a particular network, so that if a primary route goes down, a backup route with different metrics is available. y Forefront TMG does not allow you to disable or enable specific services or network components on a specific VPN interface. y You cannot configure the number of redial attempts that the VPN connection makes. y Forefront TMG does not allow modem demand-dial interfaces.

Solution: For more information about solutions, see Knowledge Base article KB842639 (http://go.microsoft.com/fwlink/?linkid=51103). Dial-up limitations for non-VPN connections Issue: Forefront TMG supports dial-up connections to the Internet or a remote network using a modem connection or a virtual private network (VPN) connection. A number of limitations are associated with a non-VPN connection: 1: You can only configure automatic dialing for a non-VPN dial-up connection on one network.

Solution: If automatic dialing is used to connect directly to the Internet, select the external network for the automatic dial-up connection. You can also configure automatic dialing to connect to a branch office, or to a specific location in your organization. 2: Forefront TMG does not support customized routes. For example, if Forefront TMG dials a non-VPN connection to a remote network that is not the default gateway, this requires a custom route to the remote network. Forefront TMG overwrites Routing and Remote Access settings with its own settings. Forefront TMG creates and controls Point-to-Point Tunneling Protocol (PPTP) over Layer Two Tunneling Protocol (L2TP) interfaces, overwriting changes made in Routing and Remote Access. If modem connections are created in Routing and Remote Access, Forefront TMG deletes them. Solution: You can use Routing and Remote Access to add a demand-dial interface for the connection and create a static route for the connection. 3: Forefront TMG uses the local domain table (LDT) to determine whether a request is to an internal computer (in the LDT) and whether dialing out is required. There may be an issue with connections being constantly dialed if clients make a dial-up request for a URL that is not defined in the LDT. Solution: You can control whether the dial-up connection is dialed for DNS purposes. For more information, see Knowledge Base article KB901109 (http://go.microsoft.com/fwlink/?linkid=54622). Load balancing issues This section describes the following load balancing issues, their causes, and solutions: y y NLB is not supported in Forefront TMG Standard Edition Load balancing is not supported with Forefront TMG Clients or ISA Firewall Clients NLB is not supported in Forefront TMG Standard Edition Issue: Network Load Balancing on Forefront TMG Standard Edition is not supported. Cause: Forefront TMG Standard Edition cannot operate in a multi-server array, so integrated NLB is not possible. Consequently, multiple Standard Edition servers operating in an NLB cluster cannot be peer-aware. Management and maintenance of such a deployment is too difficult to be supportable. Solution: No workaround. To obtain support for NLB with Forefront TMG you must use the Enterprise version.

Load balancing is not supported with Forefront TMG Clients or ISA Firewall Clients Issue: Client machines running Forefront TMG Clients or ISA Firewall Clients may have issues connecting to an array of Forefront TMG servers with any type of load balancing configured on the related Forefront TMG network. Cause: Load balancing (either integrated or using an external load balancer) is not supported together with Forefront TMG Clients or ISA Firewall Clients. Solution: Instead of using a load balancer, use DNS round robin to point the clients to the Forefront TMG array member¶s dedicated IP addresses. VPN issues This section describes the following virtual private network (VPN) issues, their causes, and solutions: y DHCP address allocation for VPN remote clients not supported in a Forefront TMG array y y y IP filters configured on Network Policy Server not supported VPN User mapping issues Outbound L2TP connections are not supported by Forefront TMG configured as an L2TP/IPsec VPN server DHCP address allocation for VPN remote clients not supported in a Forefront TMG array Issue: Using a Dynamic Host Configuration Protocol (DHCP) server to assign IP addresses for VPN remote clients is only available in a single server Forefront TMG array. Cause: This option is only available in Forefront TMG Standard Edition, or in Forefront TMG Enterprise Edition with a single array member. This limitation applies when an array consists of more than one member and NLB is disabled, because there is no way to guarantee DHCP address allocation across the array members. Solution: Use static pool address assignment whenever there are multiple array members. IP filters configured on Network Policy Server not supported Issue: Noncompliant computers cannot access the remediation servers when IP filters have been properly configured as part of the NPS deployment. Cause: Forefront TMG does not support IP filters defined by Network Policy Server (NPS) policies.

When PAP or SPAP is used. or any type of EAP. MS-CHAP. the outbound L2TP client request is sent from the NAT address (usually the address of the Forefront TMG external network adapter) and the . the domain name is always ignored. VPN Clients. MS-CHAP version 2. In these scenarios. MS-CHAP. y When Forefront TMG is configured as a VPN server that uses the L2TP/IPsec protocol. user mapping is only supported for Password Authentication Protocol (PAP) and Shiva Password Authentication Protocol (SPAP) authentication methods. Microsoft Challenge Handshake Authentication Protocol (MS-CHAP). Cause: You select Enable User Mapping to map VPN remote users connecting with non-Active Directory service credentials (such as a RADIUS user) to Windows accounts. MS-CHAP version 2. the domain specified in the user mapping is used to match the VPN client to a mirrored Active Directory account. and the VPN client can be matched to an Active Directory account in the local domain in which Forefront TMG is a domain member. or to a local user account on the Forefront TMG computer in a workgroup configuration. When RADIUS is authenticated with CHAP. With these default settings. Outbound L2TP connections are not supported by Forefront TMG configured as an L2TP/IPsec VPN server Issue: Outbound L2TP connections are not supported when Forefront TMG is configured as a VPN server that uses the L2TP/IPsec protocol. if Forefront TMG and the Remote Authentication Dial-In User Service (RADIUS) server are in different domains. or one of them is in a workgroup. MS-CHAP version 2. or EAP. Cause: By default the following settings apply: y Network address translation (NAT) is applied to outbound traffic from the internal. make Forefront TMG a domain member. Solution: To use CHAP. create an access rule on the Forefront TMG server from the Quarantined VPN Clients network to the appropriate remediation servers. traffic to and from the L2TP protocol port (UDP port 1701) is secured by IPsec. VPN client properties include the User Mapping tab. and Quarantine VPN Clients networks to the external network. or any type of Extensible Authentication Protocol (EAP) authentication. VPN User mapping issues Issue: Do not enable user mapping when using Challenge Handshake Authentication Protocol (CHAP). This feature enables you to apply access rules that use Windows groups and users to apply to other users. When you configure VPN remote client access.Solution: To allow noncompliant NAP clients to access one or more remediation servers.

which goes beyond the scope of intended use. changing the error messages or using a custom logo) is encouraged and supported. Note: Active-Directory-based Web proxy detection is not supported by clients in a . Solution: Use PPTP for outbound VPN connections. the original files should be restored. or do not use the L2TP/IPsec protocol when Forefront TMG is configured as a VPN server. the degree that any HTML page can be customized is very extensive. and solutions: y y y y Customization of HTML form pages for additional functionality is not supported Active-Directory-based Web proxy detection is not supported by firewall clients Port numbers appended to host headers Multiple server certificates not supported for a single SSL listener Customization of HTML form pages for additional functionality is not supported Issue: It is possible to customize HTML forms used on Forefront TMG for additional functionality beyond their intended usage. see the topics Customizing HTML forms and Customizing HTML error messages in Forefront TMG. Active-Directory-based Web proxy detection is not supported by ISA Firewall clients Issue: ISA Firewall clients cannot automatically detect the Web proxy via Active Directory. Publishing issues This section describes the following publishing issues. However. Solution: If issues arise as a result of such customization of the Forefront TMG HTML pages. Forefront TMG does not forward the L2TP traffic from the external VPN server to the client because no matching IPsec policy exists. is not supported.external VPN server responds to this address. but such customization is not supported. Cause: Active-Directory-based Web proxy detection is only supported on Forefront TMG Clients. so any customization to Forefront TMG HTML pages with the intention to add additional functionality. their causes. For more information on what customization is supported and how to implement the changes. Cause: Customizing the existing functionality of Forefront TMG HTML pages (for example.

Cause: Windows Schannel only allows a single certificate to be associated with a network listener. Multiple server certificates not supported for a single SSL listener Issue: Only one SSL server certificate can be bound to a Web listener.com. the host header is forwarded to the back-end Web server as <hostheader>:443. Port numbers appended to host headers Issue: When a publishing configuration requires redirection to a different port number.contoso.internal.com/fwlink/?LinkId=179984). This behavior may be an issue where Web applications build links that are dynamically based on the host header.com. Forefront TMG will use link translation to translate all internal links to the external name (including the port number). Forefront TMG appends the port number to the host header.internal will be www.com:81. and the Web publishing rule for www. the server will build links according to the internal name.contoso.workgroup environment. In this case.contoso. the host header in the request will be changed to www. y Use the script discussed in Knowledge Base article KB925287 (http://go. which is listening on port 80.site.contoso.microsoft. and enable link translation (without making any addition to the dictionary).site. Solution: No workaround. Forefront TMG Clients must be members of a domain. the host header sent to domain. Solution: There are three possible solutions: y Add a mapping to the link translation dictionary to replace www. you publish a Web site over a Secure Sockets Layer (SSL) connection. . Cause: This is by design for the link translation functionality of Forefront TMG.contoso. y Disable the option to forward the original host header to the server.com:81 with www. In this case. y In an HTTPS-to-HTTP bridging scenario.com sends requests to domain. For example: y If you listen for Web requests on port 81.

and solutions: y y y y y y y y y y y y y RPC-over-HTTP traffic inspection limitations Live Communications Server not supported on the Forefront TMG computer Forefront TMG does not support SIP traffic from an OCS server Forefront TMG does not support CNG certificates HTTPS inspection limitations Forefront TMG does not support range requests Secure FTP support FTP limitations for Web Proxy clients Forefront TMG does not support Routing Protocols Colocating Remote Installation Services with Forefront TMG Forefront TMG support in a virtual environment Forefront TMG does not support IPv6 traffic WCCP. their causes. to publish sites OWA. Note that Forefront TMG only supports wildcard character certificates that are located on the Forefront TMG itself. ICP and ICAP protocols are not supported in Forefront TMG RPC over HTTP traffic inspection limitations Issue: RPC over HTTP traffic encrypts the RPC data in HTTP and is not inspected by the RPC filter. and WebSite2 at contoso.contoso. In an HTTPS-toHTTPS bridging scenario. Protocol and Application issues This section describes the following protocol and application issues.com. you can use a wildcard character certificate or a SAN certificate. For example. Cause: The RPC filter cannot inspect RPC over HTTP traffic because: .com) for Forefront TMG. you cannot use a wildcard character certificate to authenticate to the back-end Web server.Solution: To publish multiple SSL sites using the same IP address and port (listener). WebSite1. where all sites published use the same domain namespace. you can acquire a wildcard character certificate (*.

In outbound scenarios. Note: 1. 2. Cause: This is an untested scenario.microsoft. The SIP filter in Forefront TMG cannot parse the TLS traffic. Solution: Deploy RPC over HTTP with these limitations in mind. y The RPC filter expects RPC communications to begin on the RPC endpoint mapper (TCP:135). Solution: No workaround. . so HTTP inspection cannot occur following the initial CONNECT request unless HTTPS inspection is enabled. Live Communications Server not supported on the Forefront TMG computer Issue: Running Live Communications Server on the Forefront TMG computer is not supported.com/fwlink/?LinkId=179985). Cause: CNG certificates are not usable by Forefront TMG. NIS inspection still recognizes RPC within HTTP and performs behavioral and vulnerability filtering of the RPC traffic.y Forefront TMG application filters cannot be chained to each other and Web filters cannot pass traffic to application filters. Solutions for OCS are provided by Security and Compliance Partners (http://go. Solution: No workaround. Cause: OCS uses TLS for SIP traffic. Forefront TMG does not support SIP traffic from an OCS server Issue: Office Communicator SIP calls from an OCS server cannot pass through the Forefront TMG SIP filter. Workaround: Create certificates using Windows 2000 or Windows 2003 templates. Forefront TMG does not support CNG certificates Issue: Forefront TMG does not support the use of certificates created using CNG (Certificate New Generation) based templates for Web listeners or as client certificate authentication in Web publishing or Web chaining rules. and so it cannot protect against RPC exploits reaching an Exchange server. RPC over HTTP requests may be SSL-tunneled.

Solution: To bypass a limitation. . Microsoft Update.microsoft. CNG certificates. Forefront TMG malware inspection does not support range requests Issue: Forefront TMG strips off the range header when the malware inspection feature is enabled. the Forefront TMG FTP filter cannot see the FTP commands and so cannot create the dynamic policy changes that are necessary to fully support FTP communications. Solution: There is an unsupported workaround available that allows you to publish secure FTP. see Publishing Secure FTP Servers behind ISA Firewalls at the ISAserver. Cause: Secure FTP uses an encrypted control channel between the FTP client and server. Secure FTP support Issue: Forefront TMG does not support secure File Transfer Protocol (FTP). you must exclude the specific site from HTTPS inspection. range headers are stripped from requests before being passed by Forefront TMG to the upstream server.HTTPS Inspection limitations Issue: There are a number of limitations you should be aware of when enabling the HTTPS Inspection feature on Forefront TMG. Cause: The Forefront TMG malware inspection filter is not designed to assemble a file from multiple pieces that are retrieved out of order. Cause: The following features are not supported: y y y y Extended Validation (EV) SSL certificates. Servers that require client certificate authentication. download manager applications.org Web site (http://go. Connections to external SSTP servers. For more information. When malware inspection is enabled. are examples of potentially affected client applications. Solution: To work around this limitation do one of the following: Add the site to the Destination Exceptions list for malware inspection settings. Create an access rule that allows traffic to the selected destinations and does not apply malware inspection. and Adobe Reader. After the FTP client and server establish an encrypted control channel.com/fwlink/?linkid=51105). Windows Media.

and only FTP downloads are supported. y To access FTP sites that require authentication. Forefront TMG has a predefined protocol for TFTP. credentials should be specified in the address bar using the following format: ftp://username:password@FTP_Server_Name. For more information about troubleshooting outgoing FTP access. Open the complete range of UDP ports from the TFTP server to the client. Solution: There is no workaround for these limitations at this time. Therefore you cannot use FTP upload from a Web Proxy client.com/fwlink/?LinkId=88856). Cause: Forefront TMG has no built-in support for these dynamic routing protocols. with a secondary connection defined as all User Datagram Protocol (UDP) ports.FTP limitations for Web Proxy clients Issue: The following limitations apply: y Web Proxy client FTP requests are passed over HTTP. Remote Installation Services (RIS) takes an extreme length of time to deploy an image. Solution: No workaround. Solution: Use the following workaround: y y Open the complete range of UDP ports from the client to the TFTP server. Forefront TMG uses PASV mode for FTP requests. Forefront TMG support in a virtual environment Forefront TMG is supported on hardware virtualization in accordance with the following programs: . Colocating Remote Installation Services with Forefront TMG Issue: When Forefront TMG is installed. and do not allow any action that would change the content or structure of the FTP server. Forefront TMG does not support routing Protocols Issue: Forefront TMG is not a router and does not directly support routing protocols such as Border Gateway Protocol (BGP). but this will only work when the Forefront TMG Client is installed on the client computer. y By default. see Troubleshooting Outbound FTP (http://go. Cause: RIS uses Trivial File Transfer Protocol (TFTP).microsoft. Routing Information Protocol (RIP) or Open Shortest Path First (OSPF).

is supported. the case may be deferred to the 3rd-party vendor product support. if a hardware virtualization platform is listed as ´validated´ with the SVVP (not ³under evaluation´). such as Microsoft Virtual PC or a similar 3rd-party product is supported for demonstration and educational use only.com/fwlink/?LinkId=178740). but not recommended for production use. Tip: For more information and best practices on edge virtualization. If the problem cannot be reproduced in hardware or on a SVVP-listed server virtualization product of similar class. Cause: Filtering of IPv6 traffic is not supported. Solution: It is recommended that you disable IPv6 traffic on the Forefront TMG computer or array members. Microsoft Server Virtualization Validation Program (SVVP). To disable the IPv6 stack on the Forefront TMG computer . Forefront TMG is supported in accordance with remaining Microsoft support policies. Forefront TMG will be supported for production use on that platform within the limits prescribed in the Microsoft Product Support Lifecycle. y Server Virtualization. Forefront TMG does not support IPv6 traffic Issue: IPv6 traffic is not supported by Forefront TMG (except for DirectAccess). nonMicrosoft hardware virtualization policies.y y y y Microsoft Support Lifecycle. limited as follows: y Desktop virtualization. read Security Considerations with Forefront Edge Virtual Deployments (http://go. such as Microsoft Virtual Server or a similar 3rd-party product. Important: Microsoft support engineers may request that a customer reproduce a reported problem on real hardware or within an SVVP-listed hardware virtualization platform. For hardware virtualization platforms not listed with the SVVP. Forefront TMG system requirements. and all IPv6 traffic is blocked by default. and the system requirements for that product version and edition. For example. before continuing with the case.microsoft. Support Policy for Microsoft software running on non-Microsoft hardware virtualization software.

ICP and ICAP protocols are not supported in Forefront TMG Issue: The Web Cache Communication Protocol (WCCP). y y No authentication is required (anonymous) on the upstream Web proxy server. This can occur when the following conditions are true: y The downstream Forefront TMG computer is configured to require integrated (NTLM) authentication.microsoft. and the Internet Cache Adaption Protocol (ICAP). see Knowledge Base article KB929852 (http://go. Solution: No workaround. their causes.or array member. Authentication issues This section describes the following authentication issues. see the following Knowledge Base articles: . and solutions: y y y NTLM authentication issues in a chained Web proxy scenario Kerberos authentication issues in a chained Web proxy scenario Issues with clients authenticating on both downstream and upstream servers in a chained Web proxy scenario y y y Web Proxy SSL Connections are only supported for chained proxy connections Forefront TMG access rules cannot authenticate based on a computer account LDAP authentication in Forefront TMG NTLM authentication issues in a chained Web proxy scenario Issue: You may experience problems such as unexpected delays. are not supported in Forefront TMG. Cause: Internet Explorer may send an extraneous NTLM authentication header on a connection that has already been authenticated using integrated authentication with the downstream Forefront TMG computer. incomplete pages.com/fwlink/?LinkId=179983). the Internet Cache Protocol (ICP). Solution: For details on this behavior and workarounds. when you browse the Web in a chained configuration. or random authentication warning messages. Cause: This functionality does not exist in Forefront TMG. WCCP. Internet Explorer is the client browser.

microsoft. or configure the upstream Forefront TMG server to only use NTLM authentication (accomplished by running the script given in KB927265 (http://go. Cause: Clients cannot transparently authenticate with both a downstream and an upstream Forefront TMG server. Solution: Deploy Kerberos authentication with this limitation in mind. the upstream Forefront TMG cannot validate the ticket.com/fwlink/?linkid=54626). Kerberos authentication issues in a chained Web proxy scenario Issue: When a client tries to authenticate with the upstream server.microsoft. Cause: When the upstream Forefront TMG requests authentication.com/fwlink/?LinkId=180368)) Issues with clients authenticating on both downstream and upstream servers in a chained Web proxy scenario Issue: When a client tries to authenticate with the upstream Forefront TMG server.microsoft. Solution: Implement one of the following solutions: y If unique client authentication is necessary on the downstream Forefront TMG server: Configure the downstream Forefront TMG server Web chaining rule to provide credentials to the upstream Forefront TMG server. This Kerberos ticket is valid for authentication with the downstream Forefront TMG. or configure the upstream Forefront TMG server to allow traffic anonymously (no authentication). the client computer obtains a Kerberos ticket for the downstream server. When the Kerberos ticket is presented to the upstream Forefront TMG. authentication fails if the client tries to use Kerberos authentication.com/fwlink/?linkid=54627). KB810561 (http://go. . This ticket cannot be used to authenticate with the upstream Forefront TMG. y You configure a downstream Forefront TMG that does not require authentication (anonymous). This can occur when the following conditions are true: y You configure an upstream Forefront TMG that requires Kerberos authentication. authentication fails if the client is also required to authenticate with the downstream Forefront TMG server. causing authentication to fail.y y KB883285 (http://go. A scenario where both Forefront TMG servers require unique client authentication is not supported.

This can occur when the Web proxy listener of Forefront TMG is enabled for Windows Integrated authentication. Cause: Forefront TMG can only use a computer account for rule authentication under specific circumstances. In this scenario. a user only needs to belong to one of the groups in order for the rule to be applicable. Web Proxy SSL connections are only supported for chained proxy connections Issue: A Web Proxy client application is not supported with the SSL Web proxy listener. Web proxy clients may be configured to use and authenticate to this listener. . because they cannot establish more than one SSL session on a TCP connection. a rule is applied if any of the conditions are met. Cause: This listener is designed for use in Web-chained configuration when Basic delegation is used to prevent credentials sniffing. A rule is evaluated and applied if all the rule's conditions are met. but limited access from a home computer. Within a particular tab. Forefront TMG can use a client certificate to authenticate against an upstream Forefront TMG computer. However. and the client supports Kerberos authentication (for example Windows Update). Forefront TMG evaluates authentication conditions for a rule from the settings on the Users tab of that rule. groups. Forefront TMG allows you to specify users. if you specify a computer account on the Users tab. only applications running under the Local System or Network Service account on the specified computer will be authenticated. when the specified computer authenticates to a domain controller using Kerberos. but CERN proxy SSL connections cannot be established through it. Note that only integrated (NTLM) authentication is supported in this scenario (see Kerberos authentication issues in a chained Web proxy scenario). and security principals to be authenticated on a rule. for example. allowing a specific user working from home full access from a corporate laptop. and identifies the computer originating a request on the From tab. you can define an SSL connection between a downstream Forefront TMG computer and an upstream Forefront TMG computer.y If unique client authentication is necessary on the upstream Forefront TMG server: Configure the downstream Forefront TMG server to allow traffic anonymously (no authentication).microsoft. To ensure caching is possible on the downstream Forefront TMG server in this scenario. Forefront TMG access rules cannot authenticate based on a computer account Issue: Forefront TMG access rules cannot authenticate based on a computer account. if the Users tab indicates that authentication is applied to three groups. Solution: No workaround. On the Users tab. For example. run the script given in KB915025 (http://go.com/fwlink/?LinkId=180367).

. Create an access rule from the VPN Quarantine Clients network to the destination network. and ensure that the disconnection time is not specified (this is the default setting). any service (running under the Local System account or the Network Service account) that runs a Kerberos-enabled client will be authenticated. LDAP authentication is available only as an authentication method in Web publishing scenarios. 2. add a user account. authentication of the client application using the computer account will fail to match the rule. and add user accounts as required. you must include the Quarantine solution on each of the corporate computers. Solution: No workaround. Specify a more limited access policy in this rule. Solution: One workaround to differentiate remote clients by computer might be to use a VPN solution. and optionally. Specify a more permissive policy on this rule. the rule can be matched for a computer account. With this setting. The VPN Quarantine Clients network will include the home computer. Cause: In Forefront TMG.You specify a computer account (DomainName\ComputerName$) on the Users tab. If a rule has both a domain user group and a computer accounts group specified. For this solution to work. The VPN Quarantine network must be enabled. If only a domain group that is limited to user accounts is specified on the Users tab. LDAP authentication in Forefront TMG Issue: LDAP authentication is not supported for access rules. as follows: 1. and access allowed or denied in accordance with the rule settings. The VPN Clients network will include the corporate laptop. Create an access rule from the VPN Clients network to the destination network.

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