Forefront TMG Operations

Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) The Forefront TMG Operations guide provides information to help you configure Forefront TMG business scenarios, and manage and maintain your Forefront TMG servers. The guide includes the following topics: y Setting up access to the Internet and corporate resources²Provides instructions on how to set up access to the Web for internal users, access for remote users and sites to the Internal network via virtual private networking, and access for internal and external users to corporate resources, such as SharePoint and Outlook Web Access. y Protecting your networks²Provides instructions on how to protect the computers and servers in your extended network. y Administering Forefront TMG²Provides instructions on how to monitor, back up and perform other administrative tasks for Forefront TMG. http://technet.microsoft.com/en-us/library/cc441590.aspx Setting up access to the Internet and corporate resources Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) One of the primary business scenarios for Forefront TMG is enabling secure access to the Web and to internal corporate resources. The following topics provide information that can help you configure different types of access in Forefront TMG: y Configuring firewall policy²Provides information about creating access rules and recommendations regarding rule order. y Configuring Web access²Provides information about creating a Web access policy for users and clients connected to the corporate network. y Configuring VPN access²Provides information about configuring site-to-site and remote client virtual private network (VPN) access. y Configuring publishing²Provides information about configuring access to corporate resources such as SharePoint and Exchange. Configuring firewall policy Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG)

The following topics provide information about configuring a firewall policy in Forefront TMG: y y y Creating a firewall policy²Provides an overview of creating a firewall policy. Creating an access rule²Describes the basic steps of creating an access rule. Firewall policy configuration recommendations²Contains guidelines for optimizing your firewall policy. y Configuring VoIP²Describes how to create access rules allowing voice over IP (VoIP) traffic. Creating a firewall policy Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG, you can create a firewall policy, which includes a set of access rules and publishing rules. These rules, together with network rules, determine how clients access resources across networks. For an overview of access rules, see Planning to control network access. For an overview of publishing rules, see Planning for publishing. Working with access rules Access rules control access from one network to another. One of the primary functions of Forefront TMG is to connect between source and destination networks while protecting from malicious access. To facilitate this connectivity, you use Forefront TMG to create an access policy that permits clients on the source network to access specific computers on the destination network. The access policy determines how clients access other networks. For information about creating access rules, see Creating an access rule. For information about creating outbound Web access rules, that is, access from a client computer to the Internet, see Configuring Web access. Working with publishing rules Publishing rules control inbound access to published servers. Forefront TMG can make servers securely accessible to clients on another network. You use Forefront TMG to create a publishing policy to securely publish servers. The publishing policy (which consists of Web publishing rules, server publishing rules, secure Web publishing rules, and mail server publishing rules) and the Web chaining rules determine how published servers are accessed. You can use one of the following Forefront TMG rules to publish servers: y Web publishing rules²To publish Web server content.

y y y

Server publishing rules²To publish any other content. Secure Web publishing servers²To publish Secure Sockets Layer (SSL) content. Exchange mail publishing rules²To publish Web client mail access on an Exchange server or server farm.

When Forefront TMG processes an HTTP or HTTPS request from a client, it checks publishing rules and Web chaining rules to determine whether the request is allowed, and which server will service the request. For non-HTTP requests, Forefront TMG checks the network rules and then checks the publishing rules to determine if the request is allowed. For information about creating Web publishing rules, see Configuring Web publishing. For information about creating server publishing rules, see Configuring publishing of other protocols. Creating an access rule Updated: February 1, 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to create access rules using the New Access Rule wizard. To create an access rule using the New Access Rule wizard 1. In the Forefront TMG Management console, in the tree, click the Firewall Policy node, and in the Tasks pane, click Create Access Rule. 2. Follow the instructions to complete the New Access Rule Wizard: y On the Rule Action page, specify whether the rule should allow or deny access. y On the Protocols page, to select the FTP, HTTP, or HTTPS protocols, leave the default setting Selected Protocols, and then click Add. In the Add Protocols dialog box, click to expand Web, and then select FTP, HTTP, or HTTPS. Do not select the protocols ending in "Server". These are used for non-Web server publishing rules, and not for outbound access. y On the Malware Inspection page, select whether to enable malware inspection for the rule. To enable this setting, malware inspection must be enabled globally. For more information, see Enabling malware inspection.

Rules that use these elements should be placed at the top of the rule list. you want to place the rules that can be processed quickly near the top of the rule list if this does not interfere with the behavior of the firewall policy you have designed. Forefront TMG does not have to compare the request to rules that might take longer to process. select where to send the received requests. Firewall policy best practices [This topic is pre-release documentation and is subject to change in future releases. Blank topics are included as placeholders. General Policy Guidelines The performance of Forefront TMG is related to the type of information it requires to evaluate the rules. and network sets) Also. y On the Users page. Because rules are evaluated in order. For Web access.] These best practices will help you create a firewall policy that results in the policy behaviors you want and provide security benefits. networks. click Add. select the network objects from which requests will be received. This way. . if a request matches a rule that is high in the order. leave the default All Users setting. y On the Access Rule Destinations page. To specify that the rule will only apply to a particular group of users. Simple Rule Elements The following rule elements require simple networking information and therefore are evaluated quickly: y y y Protocol definitions Schedules All IP address based network elements (computers. subnets. source port information is evaluated quickly. computer sets. and they can help you boost the performance of your Forefront TMG deployment. and then select either the predefined user sets or create a custom user set.y On the Access Rule Sources page. select the External network (the Internet). For anonymous access. select whether requests for the rule must be authenticated.

3. An example of this would be a rule allowing access on the DNS protocol from the Internal network to the External network. General Rule Order Recommendations We recommend that you organize your access rules in this order: 1. 4. Global allow rules. or for specific URLs or Multipurpose Internet Mail Extensions (MIME) types. Publishing rules should also occur at this point in the rule order.Complex Rule Elements The following rule elements require additional networking information and therefore are evaluated more slowly: y y y Domain name sets and URL sets Users (other than the built-in "All Users" user set) Content type Rules that contain such elements should be placed at the bottom of the rule list. 2. For example. Rules for specific users. and also publishing rules. Other allow rules. These rules should use the rule elements that require simple networking information. An example of such a rule would be a rule that denies all users access from anywhere to anywhere on protocols used for peer-to-peer file sharing. URLs. Rules that allow or deny access for specific computers. Global deny rules. HTTP filter. These rules should use the rule elements that require simple networking information. and MIME types. . or FTP filter slow performance. a rule allowing UNIX computers access to the Internet. 5. for example. Rules that deny specific access to all users. Rules for specific computers. Rules Using Application Filters Rules that use the SMTP filter. Rules that handle traffic that does not match rules that occur previously in the list of rules. Rules that allow specific access to all users. Rules that contain rule elements that require additional networking information and that enforce policy for specific users. a rule allowing all traffic from the Internal network to the Internet. assuming the traffic is allowed by your corporate policy.

you can use both IP addresses and FQDNs in a rule. use IP addresses rather than DNS names in your firewall policies. to preclude the bypassing by unauthenticated users of the rules based on user sets. Note that you have to create separate rule elements for the IP addresses and for the FQDNs. you will not achieve the desired behavior by using IP addresses. Note: Forefront TMG can only try to match authenticated users against rules that require client membership in a user set. Use Fully Qualified Domain Names for URL Sets and Domain Name Sets Use fully qualified domain names (FQDN) in domain name sets and URL sets.Note: Server publishing and Web publishing rules can be placed anywhere in the rule order after global allow or deny rules. so that if there is a match. and authenticated Web clients. Specific Best Practices The following best practices should be considered when creating firewall policy. If you put these rules high in the rule order. For example. When you use IP addresses and FQDNs in a single rule. or if the site has more than one IP address. For examples of how Forefront TMG evaluates names and IP addresses in HTTP requests. you should use the fully qualified domain name (FQDN) to block the site. Authenticated users include Firewall clients. see Name Evaluation in this document. This improves the efficiency of the rule. be aware that in some situations. In this case. there is no need to try to resolve the FQDN to an IP address. Use IP Addresses Where possible. . if you are trying to deny access to a site and the site¶s IP address is assigned dynamically. However. For examples of how Forefront TMG evaluates URLs and IP addresses in HTTP requests. the Forefront TMG rule engine first evaluates the request using the IP addresses. User Sets and Unauthenticated Users Place rules that are based on user sets lower in the rule order. virtual private network (VPN) clients. blocking an IP address does not block the site reliably. you preclude further processing of traffic coming from unauthenticated users who otherwise match the rule definition. This reduces the reliance of Forefront TMG on the DNS servers. see Name Evaluation in this document. and this results in better performance. Forefront TMG drops traffic from unauthenticated users after rules based on user sets. This may have the unintended effect of an allow rule functioning as a deny rule for unauthenticated users. For extra reliability.

Because source ports are not checked for secondary connections. you may create a rule that allows all traffic except for a specific protocol. Firewall Clients and User Sets If the firewall policy includes a rule that refers to a user set (other than the default All Users). This can lead to unexpected behavior. We therefore recommend that rules requiring authentication be placed near the bottom of the list of rules (assuming that this conforms to your policy design). Because MIME types are not applicable to other types of traffic. We recommend that you check the list of existing protocols carefully before you define additional protocols. it must rely on connectivity to and speed of the authenticating server. Access Rules and Network Rules An access policy that defines access between two networks will not allow access unless there is also a network rule defining the relationship between those two networks. Rules by MIME Type MIME types should be used as a criterion only in rules that apply solely to HTTP traffic. For example. such as the domain controller or Remote Authentication Dial-In User Service (RADIUS) server. and no traffic will be allowed. . Protocol Definitions Do not create protocol definitions that duplicate or overlap existing protocol definitions.User Authentication and Performance When a rule requires user authentication. all protocols will then be blocked on secondary connections (if the rule allowing the secondary connection is lower in the rule order than the deny access rule with the source port restriction). Connectivity verifiers are described in Forefront TMG Help. The authentication process can affect the performance of Forefront TMG. the Firewall client always tries to authenticate and will fail if in a workgroup or in an untrusted domain. a rule that includes any protocol other than HTTP and refers to MIME types is effectively disabled for those protocols. The firewall client will not be able to establish a connection with the Forefront TMG computer. Note: You can use Forefront TMG connectivity verifiers to monitor connectivity with various servers. so that only traffic that is not matched by an earlier rule will encounter the authenticating rule. and you may find that the traffic you meant to deny on that protocol is actually allowed because there is a similar protocol defined. but not for Web publishing rules. This is also true for server publishing rules. Deny Access Rule on All Protocols with Source Port Restriction Do not create a deny access rule on all protocols that includes a source port restriction.

the FQDN. Note that each computer that you move into this network creates a gap in the address range of the Internal network. do not add entire networks. This rule should be placed high in the ordered list of firewall policy rules. or an IP address. Access Rule for Windows Update To enable access to the Windows Update servers. move it into that network. create an access rule allowing access for users to the Microsoft Update Domain Name Set.com. so this approach should be used carefully. and the IP addresses to compare to the access rule requirements. you should not select Require all users to authenticate. This topic provides examples of how Forefront TMG handles these requests. When a computer is infected.com .Secure the Remote Management Computers Computer Set Restrict membership in the Remote Management Computers computer set to computers that require remote administration access. it may be a name. it must precede Web access rules that require authentication. the aliases. after you click Authentication. depending on which element was used in the rule. on the Web proxy tab for the user network. The result is that Forefront TMG has available the site name. Name Evaluation When a client makes an HTTP request. Note: In this scenario. because this will also block access to Windows Update. an FQDN. Any one of those elements could be a match to the rule. the following elements could match an access rule: y Name: www. Network for Infected Computers Create a network to contain computers that are infected. such as the Internal network.fabrikam. so that it will not have any access. For example.fabrikam. to the computer set. This helps protect the firewall from worms that affect those networks.com. Fragmented networks have a negative performance impact on Forefront TMG Network Load Balancing (NLB). and the IP addresses associated with that name. In the example of www. thus fragmenting it. Do not create any network rules for the network. If an HTTP request uses a site name. and computers should be returned to their original network as quickly as possible. Forefront TMG recognizes the name in the request and performs a forward name resolution to a DNS server to get the FQDN. which may block some users from obtaining updates from Windows Update. In particular.fabrikam. such as http://www. aliases.

or between two traditional telephone users. If the reverse name resolution fails. you can configure policy rules that allow Voice over IP (VoIP) traffic through Forefront TMG. the process continues as it would for a Web Proxy client. Note: In the case of a SecureNAT client requesting a site by name.com IP addresses: 207. An Internet Protocol Private Branch Exchange (IP PBX) telephone system switches calls between VoIP users.250. During this process. Configuring VoIP Updated: February 1. If this verification succeeds. Configuring access for VoIP Updated: February 1. which is based on two other protocols: Session Initiation Protocol (SIP) for call establishment and termination. such as local area network (LAN) and wide area network (WAN). Forefront TMG first checks the rules to see if a rule matches that IP address.108 If an HTTP request uses an IP address. 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG.130. only the original IP address in the request is used in comparison to the rule definitions. you can configure policy rules which enable SIP and RTP traffic to pass through Forefront TMG. .46. The IP PBX transfers voice over data networks.y y FQDN: fabrikam. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information on: Configuring access for VoIP²How to create access rules which allow Voice over IP (VoIP) over Forefront TMG. VoIP is carried out using User Datagram Protocol (UDP). When Forefront TMG is deployed at the edge or within your organization. it performs reverse name resolution to obtain the FQDN for that IP address. Forefront TMG first verifies that the host header content is not masking an unrelated IP address requested by the client.119.46. and Real Time Protocol (RTP) for media (audio and video). Configuring advanced VoIP settings²How to configure VoIP settings which allow clients on the Internal network to receive and send calls through the Internet Protocol Private Branch Exchange (IP PBX) system. Forefront TMG can then compare the FQDN to the access rule definitions. if Forefront TMG encounters a rule that requires a name. 207. and can also switch calls between a VoIP user and a traditional telephone user.

4. and specify the network addresses of the phones that will be used for SIP traffic. In the Tasks tab. The completion page details the Forefront TMG policy rules that will be created. 5. 2. In the SIP Configuration Wizard. To configure a hosted IP PBX 1. In this case. y Allow RTP traffic to External network²Enables media traffic from the internal phones to reach the external network. click Configure VoIP. The rules specify the source and destination by which the specified traffic is allowed. 3. Follow the steps in the wizard to specify the location of the external IP PBX (your ITSP will typically provide you with a DNS name). y Allow RTP traffic between phones²Enables media traffic between the internal phones. On the Forefront TMG server. This VoIP configuration adds the following rules: . select IP phones are connected to an External (Hosted) IP PBX. click the Firewall Policy node. Configuring an internal IP PBX connected to the PSTN Use this configuration when you use an internal IP PBX and the PSTN for external calls. This VoIP configuration adds the following rules: y Allow SIP traffic between phones and IP PBX²Enables SIP traffic from the internal phones to reach the external PBX.The following procedures describe: y y y y Configuring an external (hosted) IP PBX Configuring an internal IP PBX connected to the PSTN Configuring an internal IP PBX with a SIP trunk Configuring an internal IP PBX with an external (hosted) IP PBX Configuring an external (hosted) IP PBX Use this configuration when you use an external or hosted IP PBX system provided by an Internet Telephony Service Provider (ITSP). you need an SIP gateway that converts calls between the IP network and PSTN.

y Allow RTP traffic to SIP gateway²Enables media (RTP) traffic from the internal phones and IP PBX to reach the SIP gateway. y Allow RTP traffic to phones²Enables media (RTP) traffic from the IP PBX to reach the IP phones. y Allow RTP traffic to Phones²Enables media (RTP) traffic from the IP PBX and SIP gateway to reach the IP phones. y Allow SIP traffic SIP IP PBX and internal SIP components²Enables SIP traffic between the IP phones. 4. 3. The completion page details the Forefront TMG policy rules that will be created. that is. the internal SIP Proxy. the IP address of the internal PBX. In the Tasks tab. . 2. IP PBX. The rules specify the source and destination by which the specified traffic is allowed. In the SIP Configuration Wizard. y Allow RTP traffic to External network²Enables media (RTP) traffic from the internal phones and IP PBX to reach the external network. select IP phones are connected to an Internal IP PBX. and SIP gateway. This VoIP configuration adds the following rules: y Allow RTP traffic to internal IP PBX²Enables media (RTP) traffic from the internal phones to reach the IP PBX. On the Forefront TMG server. 5. Follow the steps in the wizard to specify the location of the SIP gateway. click Configure VoIP. and specify the network addresses of the internal IP phones. Select The internal PBX is not connected to an external service provider and The internal PBX is connected to a PSTN via SIP. 6. y Allow RTP to internal IP PBX²Enables media (RTP) traffic from the internal phones and SIP gateway to reach the IP PBX. Configuring an internal IP PBX with a SIP trunk Use this configuration when you use an internal IP PBX and a SIP trunk between your IP PBX and the ITSP for external calls. click the Firewall Policy node. To configure an internal IP PBX connected to the PSTN 1.

the internal SIP Proxy. In the Tasks tab. click the Firewall Policy node. 5. In the SIP Configuration Wizard. 4. select IP phones are connected to an Internal IP PBX. This VoIP configuration adds the following rules: y Allow RTP traffic to internal IP PBX²Enables media (RTP) traffic from the internal phones to reach the IP PBX.y Allow SIP traffic between internal IP PBX and external IP PBX ²Enables SIP from the internal IP PBX to reach the external IP PBX. The completion page details the Forefront TMG policy rules that will be created. Select The internal PBX is serviced by SIP trunk service. y Allow RTP traffic to phones²Enables media (RTP) traffic from the IP PBX to reach the IP phones. y Allow RTP traffic to External network²Enables media (RTP) traffic from the internal phones and IP PBX to reach the external network. . 6. The rules specify the source and destination by which the specified traffic is allowed. 2. 3. the location of the external IP PBX (your ITSP will typically provide you with a DNS name). y Allow SIP traffic between internal IP PBX and external IP PBX²Enables SIP from the internal IP PBX to reach the external IP PBX. y Allow SIP between internal SIP components²Enables SIP between the IP phones and the IP PBX. To configure an internal IP PBX with a SIP trunk 1. click Configure VoIP. Follow the steps in the wizard to specify the IP address of the internal PBX. y Publish internal IP PBX to the External network²Allows traffic from the external IP PBX to reach the internal IP PBX. that is. and specify the network addresses of the internal IP phones. Configuring an internal IP PBX with an external (hosted) IP PBX Use this configuration when you use an internal IP PBX and a hosted PBX. On the Forefront TMG server.

2010 Applies To: Forefront Threat Management Gateway (TMG) VoIP settings allow clients on the Internal network to receive and send calls through the IP PBX system. The completion page details the Forefront TMG policy rules that will be created.0. the Forefront TMG external IP address is used. click Configure VoIP. 5. Configuring advanced VoIP settings Updated: February 1. 6. select IP phones are connected to an Internal IP PBX. In the Tasks tab.0. click Firewall Policy.y Allow SIP traffic between the SIP IP PBX and internal SIP components²Enables SIP between the internal SIP components and the SIP IP PBX. and specify the network addresses of the internal IP phones. To configure an internal IP PBX with an external (hosted) IP PBX 1. .0. enter a network IP address dedicated to the IP PBX system. 4. On the Tasks tab. 2. On the Forefront TMG server. 3. To configure VoIP settings 1. The rules specify the source and destination by which the specified traffic is allowed. In the External registration IP address dialog box. 2. Follow the steps in the wizard to specify the IP address of the internal PBX. In the SIP Configuration Wizard. enter the number of times the same client can register with the external IP PBX. click the Firewall Policy node. 4. Select The internal PBX is serviced by external (hosted) service. Select the Enable internal SIP clients to register externally to enable clients on the internal network to receive incoming calls from the IP PBX. 5. the location of the external IP PBX (your ITSP will typically provide you with a DNS name). click Configure VoIP Settings. In the Forefront TMG Management console. in the tree. 3. In the Number of registration ports for SIP in addition to default port. The following procedures describe how to enable and configure VoIP settings and SIP quotas. If you use 0.

To configure SIP quotas 1. enter the number of internal clients that are allowed to register with the external IP PBX. When creating a Web access policy for your organization. In Max number of calls for specific IP address. 5. In the Forefront TMG Management console. 2010 Applies To: Forefront Threat Management Gateway (TMG) In Forefront TMG. In Global max number of calls on the filter. In Global max number of registrations on the filter. In Max number of registrations for specific IP address. in the tree. enter the number of simultaneous calls allowed from the internal clients to the external IP PBX via a specific Internal IP address. click Firewall Policy. enter the number of simultaneous calls allowed from internal clients to the external IP PBX. it is recommended that you do the following: . Configuring Web access Updated: February 1. click Configure VoIP Settings. 6. Click Configure SIP Quotas. 3. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about configuring Web access in Forefront TMG: y Enabling access to the Internet²Describes how to create and configure Web access policy rules. y Caching Web site content² Describes how to set up caching of frequently downloaded content in order to improve the speed of Web access and improve network performance. 4. enter the number of internal clients that are allowed to register with the external IP PBX via a specific IP address. On the Tasks tab. you enable access to the Web by creating access rules. 2. Enabling access to the Internet Updated: February 1. 7.

Forward caching provides cached Web objects to internal users who make requests to the Internet. The wizard also allows you to enable protection technologies for Web-based threats. and create content download jobs to specify how content should be collected.1. 2. you can force users to authenticate before granting them access to the Web. Caching Web site content Updated: February 1. y Configuring Web access rule options²Describes how to differentiate the Web access policy for different users and computers. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG implements a cache feature that improves the performance and response times for Web requests. create rules that specify which content should be cached. In this section y y y Enabling caching Configuring cache rules Configuring content download jobs . you can fine-tune the Web access policy by editing the properties of the Web access rules. This basic policy provides anonymous access for internal users to all Web destinations. except for those Web destinations that you select. You can use predefined URL categories to filter out the types of Web destinations you do not want your users to access. After completing the Web Access Policy wizard. y Customizing HTML error messages in Forefront TMG²Describes how to customize the error messages that Web browser clients sometimes receive as a result of a Web request. and what file types they can download. thus providing faster access and reduced traffic on the Internet connection. set up different access rules for different users. You can also designate users or user sets to whom these blocks do not apply. Among other things. The topics in this section describe how to enable and configure caching. Use the Web Access Policy wizard to create a basic Web access policy. control the times when they can access the Web. The following topics describe how to enable and configure Web access in your organization: y Creating a basic Web access policy²Describes how to create a simple Web access policy.

Configuring VPN access Updated: February 1. you can allow clients on remote networks to connect to resources on your corporate network by establishing a site-to-site virtual private network (VPN). for clients on remote networks and roaming clients who connect over the Internet. The following topics describe how to configure a site-to-site VPN connection: y Creating a user account to authenticate the remote site²Describes how to create a user account so that the remote site can authenticate to the VPN gateway. .microsoft. http://technet. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG provides virtual private network (VPN) access to the internal corporate network. The following topics provide information about configuring VPN access in Forefront TMG: y Configuring site-to-site VPN access²Describes how to create a VPN connection to a remote network. y Testing the configuration (site-to-site)²Describes how to test site-to-site connectivity by trying to access a computer on the remote network. while enabling clients on the corporate network to access resources on the remote site.aspx Configuring site-to-site VPN access Updated: February 1. y Creating a VPN remote site connection²Provides step by step instructions for creating a remote site connection using the Create VPN Site-to-Site Connection wizard. 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG. y Configuring addresses for NLB-enabled remote sites²Describes the special considerations when working with remote sites that use Network Load Balancing. y Configuring remote client VPN access²Describes how to allow users who work remotely to connect to the corporate network over the Internet with high security. This enables clients on the remote network to access resources on the corporate network with high security.com/en-us/library/dd897034.

y Configuring EAP authentication²Describes how to complete the configuration of Point-to-Point Tunneling Protocol (PPTP) and Layer Two Tunneling Protocol (L2TP) networks. For information about planning your VPN deployment. 2010 Applies To: Forefront Threat Management Gateway (TMG) Enabling remote access via a virtual private network (VPN) allows users who work remotely to connect to an organization's private network over the Internet. y Terminating inactive VPN connections automatically²Describes how to configure Forefront TMG to terminate inactive connections on PPTP and L2TP VPN networks. using Extensible Authentication Protocol (EAP). 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about configuring publishing in Forefront TMG: y y Configuring Web publishing Configuring publishing of other protocols http://technet.aspx Configuring publishing Updated: February 1.microsoft.com/en-us/library/bb838876. 2010 . The following topics provide information about configuring remote client access via a VPN in Forefront TMG: y y y y y y Defining remote VPN clients Enabling basic remote client access Configuring remote client access with enhanced security Installing the remote access quarantine tool Configuring RQS and RQC based quarantine control Enforcing VPN client health requirements using NAP http://technet.com/en-us/library/dd441032.microsoft.aspx Configuring Web publishing Updated: February 1. see Planning for virtual private networks. Configuring remote client VPN access Updated: February 1.

The following topics describe how to configure different types of Web publishing: y y y y y y y y y y y Configuring Web publishing: Overview Publishing Web servers over HTTP Publishing Web servers over HTTPS Configuring Outlook Web Access publishing Configuring Outlook Mobile Access publishing Configuring ActiveSync publishing Configuring SharePoint publishing Configuring Web publishing rules Customizing HTML forms Configuring bandwidth prioritization Configuring HTTP compression http://technet. Forefront TMG uses server publishing rules to forward incoming client requests for nonHTTP servers located in a network protected by Forefront TMG. you can publish servers running protocols other than HTTP.com/en-us/library/cc441546. The following topics describe how to create server publishing rules: y y Creating and using a server protocol Configuring FTP server publishing . 2010 Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG. you can publish Web servers over secure or unsecured connections.aspx Configuring publishing of other protocols Updated: February 1. A server publishing rule maps a port number and one or more IP addresses on which the Forefront TMG computer listens for client requests to a port number and IP address on the published server.microsoft.Applies To: Forefront Threat Management Gateway (TMG) Using Forefront TMG.

y Configuring protection from network attacks²Describes how to protect your networks from flood. and other kinds of attacks.y y Configuring SQL Server publishing Configuring RDP publishing http://technet. DNS.microsoft. see Protection design guide for Forefront TMG. viruses and other malware. and keep up-to-date these protections: Note: For more information about these protections. 2010 Applies To: Forefront Threat Management Gateway (TMG) This guide provides information about administering Forefront TMG.com/en-us/library/cc441471. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG has a number of protection technologies that allow you to protect the computers and servers in your extended network.aspx Protecting your networks Updated: February 1.com/en-us/library/dd441054. y Managing definition updates for Forefront TMG²Describes how to configure the update mechanisms for these protections. The following topics explain how to manage day-to-day operations for Forefront TMG: y . y Configuring protection from Web-based threats²Describes how to protect your organization from malware and other Web-based threats: y Configuring protection from e-mail-based threats²Describes how to protect your SMTP mail servers (and consequently e-mail recipients) from spam. The following topics describe how to enable.aspx Administering Forefront TMG Updated: February 1. http://technet. configure. Configuring protection from known vulnerabilities²Describes how to protect your networks from attempts to exploit known vulnerabilities in operating systems and applications.microsoft.

aspx Monitoring activity from the dashboard Updated: February 1. y Track activity by monitoring current sessions for Forefront TMG Clients. as well as the status of services. y Check the current state of the system by monitoring alerts that have been issued.microsoft. see Monitoring alerts. see Monitoring server connectivity.com/en-us/library/cc441452.com/en-us/library/dd897028.y y y y Monitoring Forefront TMG Managing URL filtering Backing up and restoring the Forefront TMG configuration Forefront TMG Troubleshooting http://technet. You can create connectivity verifiers to check the availability of specific network servers.microsoft. and SecureNAT clients. For instructions. . 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information that can help you monitor Forefront TMG: y y y y Monitoring activity from the dashboard Configuring alerts Configuring Forefront TMG logs Configuring Forefront TMG reports http://technet. For instructions. Web proxy clients. see Monitoring client sessions. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG monitoring allows you to do the following: y Monitor connectivity to network servers. For more information.aspx Monitoring Forefront TMG Updated: February 1.

Configuring alerts Updated: February 1. It notifies you when specified events occur by triggering an alert for the event. including logging to a text file. Because Forefront TMG is deployed to help secure your network. SQL Server connectivity issues. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG events are generated by Forefront TMG services when particular runtime conditions occur. The following table summarizes the default log settings following installation: Setting Firewall log Details Logs traffic handled by the Firewall service Defaults Enabled by default to log into the SQL Express database on the local computer. The alert service of Forefront TMG acts as a dispatcher and an event filter. and a remote SQL Server computer. Forefront TMG provides a number of predefined alerts for every type of event defined by Forefront TMG. see Monitoring performance. y Check the status of Forefront TMG configuration on each array member. In this case. Enabled by default to log Web Logs traffic handled by the Web proxy . including disk space. Check for alerts that indicate failure to log for a variety of reasons. Forefront TMG provides a log queue feature to help ensure log availability during peak logging. You should carefully monitor alerts and verify that their activity is always being logged.y Monitor traffic status by using performance counters. both the event and the additional condition must occur before the alert is triggered. it is critical that logging information is always available and accurate. a local SQL Server Express database. and others. Some events have additional conditions. For details. 2010 Applies To: Forefront Threat Management Gateway (TMG) Forefront TMG provides a number of logging formats. The following topics provide information that can help you configure alerts: y y Configuring alert definitions Configuring alert actions Configuring Forefront TMG logs Updated: February 1.

Alerts All log-related alerts are enabled by default The following topics provide information that can help you configure and maintain logs and run log queries: y y y y y Enabling logging Configuring logging to a remote SQL server Setting up SQL Server for logging Configuring logging to SQL Server Express Configuring logging to a text file . The alerts service notifies you when specific events occur. By default the log queue is stored in the ISALogs folder of the Forefront TMG installation folder. By default in the ISALogs folder of the Forefront TMG installation directory Default settings: Total size limit=8GB Free disk size to maintain=512MB Maintenance method: Delete files as necessary Delete files older than=7 days Log folder Location of log files Log limits Management of log file size Log queue The log queue is used to temporarily store log entries when they cannot be formatted.proxy log filter into the SQL Express database on the local computer. This may occur when log entries are generated faster than they can be formatted. or there is no connectivity to a remote SQL Server database.

y y y Malware activity. Security monitoring. you can create a permanent record of common usage patterns. These ad hoc reports provide an immediate picture of the activity recorded by Forefront TMG over any period you specify. and which sites are being accessed. Report types and categories There are two types of reports: y One-time reports. by tracking the number of connections to a published server or the traffic to the server. For example. 2010 Applies To: Forefront Threat Management Gateway (TMG) With Forefront TMG reporting. . For example. and you can summarize and analyze log information. URL filtering.y y y y y y Configuring the log location Configuring the log queue Selecting log fields Logging requests matching a rule Configuring logging to avoid lockdown Querying the Forefront TMG logs Configuring Forefront TMG reports Updated: February 1. you can determine: y y y y y Who is accessing sites. Which protocols and applications are being used most often. you can generate reports that track malicious attempts to access internal resources. General traffic patterns. you might identify an attempt at denial of service. Similarly. Network inspection activity. Cache ratio.

Forefront TMG provides predefined report categories and subcategories. Reporting mechanism Forefront TMG reports are based on log summaries derived from the Web Proxy and Firewall logs.y Recurring report jobs. or monthly basis. which all reports are based on. Forefront TMG generates two types of log summaries. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide information about managing URL filtering: y y y Introduction to managing URL filtering Looking up a URL category Overriding URL categorization http://technet. You can schedule automated reports on a daily.microsoft. These reports can be customized. however this time is configurable.aspx Introduction to managing URL filtering Updated: February 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) .com/en-us/library/dd897105. daily and monthly. and a report that is generated once a month will show exactly a month's activity. Log summaries are generated at night (by default at 12:30am). The time periods available for these reports are more structured than those of one-time reports. The following topics provide information that can help you configure reports: y y y y Creating reports Viewing reports Customizing reports Changing the report server Managing URL filtering Updated: February 1. Using SQL Server reporting services. weekly. a report that is generated every day will show a day's activity. Note: Reports contain activity from the previous day and earlier.

Note: Each URL must include a host name. The result of the category is displayed on the tab. copy the URL or IP address to the computer's clipboard.com/training/. When a request to access a Web site is received. Forefront TMG blocks the request. IP address. For more information. To look up a URL category 1. 4. see Overriding URL categorization. he receives a denial notification that includes the denied request category. query string. click Query for URL Category. If a user requests access to a Web site and discovers that access to the Web site is blocked.contoso. Overriding URL categorization Updated: February 1. In the Tasks pane. and may include a path. To change a domain's categorization.aspx Looking up a URL category Updated: February 1. as well as some insight as to the source of the categorization. and then click Query. the user may contact the administrator to dispute the categorization of the Web site. or URL alias. If the Web site has been categorized as a blocked URL category or category set. Forefront TMG queries the remotely hosted Microsoft Reputation Service to determine the categorization of the Web site. then you must create a custom setting for this URL (see Overriding URL categorization). In some cases.com/en-us/library/dd897045. click Web Access Policy. in the tree. http://technet. such as by override.microsoft. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following procedure describes how to query the URL filtering database regarding the categorization of a URL or IP address. type a URL or IP address. For example. If the Web site was not categorized correctly. In the Forefront TMG Management console. 2. escaped characters (such as ³%20´ to represent a space) and a protocol (such as HTTP://). In such a case.URL filtering allows you to create access rules that allow or block access to Web sites based on their categorization in the URL filtering database. and click the URL Category Override tab. On the Category Query tab. 3. 2010 Applies To: Forefront Threat Management Gateway (TMG) . http://www. you must check that the URL was categorized properly (see Looking up a URL category).

Click OK. 2. Click OK again and then on the Apply Changes bar. Forefront TMG does not support the use of Internationalized Domain Name (IDN) URLs. click Apply. Note: y Each URL must include a host name and a path. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics describe how to back up and restore Forefront TMG settings. y y Do not include a protocol (such as HTTP://) with the URL.com/*. Backing up and restoring the Forefront TMG configuration Updated: February 1. select a new URL category. and may include a query string and escaped characters (such as ³%20´ to represent a space). . make sure you read the information provided in Planning for backup and restore. for the different configuration options: y y y y Backing up and restoring the enterprise configuration Backing up and restoring the array configuration Backing up and restoring specific policies and settings Backing up and restoring using VSS Writer Before you start the backup or restore process. In the Forefront TMG Management console. On the URL Category Override tab. Under Override the default URL category for this URL pattern. To override URL categorization 1. in the tree. 5. 3.The following procedure describes how to specify a new URL category for an IP address or URL. 4. 6. Under Move URL pattern to this category.contoso. click Web Access Policy. In the Tasks pane. click Add. click Configure URL Filtering. The URL Categories Override dialog closes. type a URL pattern in the format www.

in the tree. all members of the array. click Export Enterprise Configuration. y The export process does not back up Secure Sockets Layer (SSL) certificates. Note: You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore the enterprise configuration. For information about how to back up SSL certificates. The password you enter here will be required to import the configuration. you must be a Forefront TMG Enterprise Administrator. select Export confidential information and provide a password. For details.aspx Backing up and restoring the enterprise configuration Updated: February 1. 3. such as user passwords and certificates. The following procedures provide instructions on: y y Backing up an enterprise configuration Restoring an enterprise configuration Backing up an enterprise configuration To back up an enterprise configuration 1. To export confidential information. click the Enterprise node. Enterprise configuration settings are relevant for.http://technet. see Planning for backup and restore. . On the Tasks tab. Confidential information is encrypted during the export process. To back up and restore enterprise-level confidential information.com/en-us/library/bb794815. see About backing up SSL certificates. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to back up and restore the enterprise configuration from your Enterprise Management Server (EMS). In the Forefront TMG Management console. and are shared by.microsoft. Note: y It is recommended that you specify a strong password to ensure proper protection of encrypted information. 2.

5. 2. you must be a Forefront TMG Array Administrator. 6.4. enter a name for the exported file. Restoring an enterprise configuration To restore an enterprise configuration 1. The following procedures provide instructions on: y y Backing up an array configuration Restoring an array configuration Note: To back up and restore array-level confidential information. In Save this data in this file. click Import Enterprise Configuration. Select the file that you saved when you exported the configuration. Select Overwrite (restore) to restore configuration settings. In File name. Backing up and restoring the array configuration Updated: February 1. for a singleserver or multiple-server array. specify the folder in which the export file will be saved. y Server configuration settings. and are shared by. all members of the array. 5. Array configuration includes the following settings: y Array configuration settings. enter the password that you specified when you exported the file. select Import user permission settings. To export user permissions. select Export user permission settings. 3. 6. On the Tasks tab. which are relevant for. in the tree. click the Enterprise node. If you exported confidential information. . 4. In the Forefront TMG Management console. and the file name. specific to each array member. If you exported user permissions. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to back up and restore an array configuration.

If you exported user permissions. specify the folder in which the export file will be saved. select Export confidential information and provide a password. select Import user permission settings. see About backing up SSL certificates. click the array ArrayName. To export confidential information. In Save this data in this file. If you want to import server-specific settings. 2. Restoring an array configuration To restore an array configuration 1. The password you enter here will be required to import the configuration. y The export process does not back up Secure Sockets Layer (SSL) certificates. On the Tasks tab. In the Forefront TMG Management console. select Import server-specific information. in the tree. click the array ArrayName. 6. On the Tasks tab. 6. and the file name. click Import (Restore) Array Configuration. 4. click Export (Back up) Array Configuration. Confidential information is encrypted during the export process. . 3. Select Overwrite (restore) to restore the configuration settings.Backing up an array configuration To back up an array configuration 1. select Export user permission settings. 5. To export user permissions. 3. such as user passwords and certificates. For information about how to back up SSL certificates. 5. see Planning for backup and restore. 4. 2. enter a name for the exported file. In File name. For details. Select the file that you saved when you exported the configuration. in the tree. In the Forefront TMG Management console. Note: y It is recommended that you specify a strong password to ensure proper protection of encrypted information.

Exporting a single policy rule or rule elements To export a single policy rule or rule elements 1. y To back up and restore array-level confidential information. and then click Export Selected. enter the password that you specified when you exported the file. To export a single-rule element: y In the Toolbox pane. Backing up and restoring specific policies and settings Updated: February 1. 2. and then click Export Selected. right-click the required rule element. you must be a Forefront TMG Enterprise Administrator. right-click the applicable rule. If you exported confidential information. To export multiple-rule elements: . To export a single policy rule: y In the details pane. namely individual policy rules and rule elements. you must be a Forefront TMG Array Administrator. click Firewall Policy. y To back up and restore enterprise-level confidential information. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic describes how to export specific elements of the Forefront TMG configuration. The following procedures provide instructions on: y y Exporting a single policy rule or rule elements Importing a single policy rule or rule elements Note: y You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore enterprise-level settings. In the Forefront TMG Management console tree.7.

and the file name. 5. certificates. click Firewall Policy. right-click the applicable rule. 6. select Export confidential information and provide a password. For details. 4. 3. specify the folder in which the export file will be saved. Importing a single policy rule or rule element To import a single policy rule or rule element 1. select Import server-specific information. enter the password that you specified when you exported the file. Note: You cannot import a file to overwrite the default rule. 2010 . and then click Import to Selected. 3. Confidential information is encrypted during the export process. right-click the required rule element. To import a single policy rule: y In the details pane. see Planning for backup and restore. In Save this data in this file. Note: It is recommended that you specify a strong password to ensure proper protection of encrypted information. and RADIUS shared secrets.y In the Toolbox pane. If you want to import server-specific settings. To import a single-rule or a multiple-rule element: y In the Toolbox pane. 4. If you exported confidential information. 2. Select the file that you saved when you exported the configuration settings. The password you enter here will be required to import the configuration. and then click Export All. In the Forefront TMG Management console tree. and then click Import All. such as user passwords. To export confidential information. right-click the required rule elements. Backing up and restoring using VSS Writer Updated: February 1.

as follows: y Enterprise array²Back up the Forefront TMG Enterprise Management Server (EMS). The writer name string for this writer is "ISA Writer". you must be a Forefront TMG Array Administrator. depending on whether it is standalone or belonging to an array. y To back up and restore array-level confidential information. y y Standalone array²Back up the array manager. Note: y You must be a Forefront TMG Enterprise Administrator or Enterprise Auditor to back up and restore enterprise-level settings. VSS is a set of Component Object Model (COM) application programming interfaces (APIs) that provide standardized interfaces. Ensure that you back up the required server. enabling thirdparty backup and restoration software to centrally manage the backup and restore operations on a variety of applications. you must be a Forefront TMG Enterprise Administrator. the configuration is stored in an instance of Active Directory Lightweight Directory Services (AD LDS). 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics provide guidance for diagnosing and resolving issues you may encounter with Forefront TMG: y y Tracking configuration changes Simulating network traffic .Applies To: Forefront Threat Management Gateway (TMG) You can back up and restore the Forefront TMG configuration using Volume Shadow Copy Service (VSS). In Forefront TMG. Forefront TMG calls the AD LDS VSS Writer. The writer ID for the registry writer is 25F33A79-3162-4496-8A7D-CAF8E7328205. When you use VSS to back up and restore the Forefront TMG configuration. y To back up and restore enterprise-level confidential information. Standalone server²Back up the Forefront TMG server. Forefront TMG Troubleshooting Updated: February 1.

in the Forefront TMG Management console. Entries are sorted by date and time. When you apply changes at both the array and enterprise level. By default.y y y y Using diagnostic logging Troubleshooting the installation Troubleshooting Web access protection Unsupported Configurations http://technet.com/en-us/library/dd897100. the most recent first. Enterprise settings override arraylevel settings. When you enable configuration change tracking on the enterprise. You can use configuration change tracking as a support tool to determine the cause of an issue that results from a configuration change. one showing the configuration change at the enterprise level. In Forefront TMG Enterprise Edition. . You can view the output of configuration change tracking in the Change Tracking tab of the Troubleshooting node. tracking is enabled on all arrays in the enterprise. 2010 Applies To: Forefront Threat Management Gateway (TMG) Configuration change tracking enables the registering of all configuration changes that are made either in Forefront TMG Management.microsoft. two entries appear in the output. change tracking is disabled. or programmatically using scripts. The following describes: y y y y Viewing configuration change tracking output Configuring the change tracking feature Entering a change description Filtering and searching configuration changes Viewing configuration change tracking output Each configuration change tracking output entry represents a single configuration change. you can configure configuration change tracking at the enterprise level. and the other showing the change at the array level. The following information is displayed in the results pane of the Change Tracking tab: y y Time²The date and time of the configuration change.aspx Tracking configuration changes Updated: February 1. User²The user name of the person who made the configuration change.

y Change Summary²A system-generated description of the configuration change in Forefront TMG. in the Limit number of entries to box. It is . click Properties. 3. click the Troubleshooting node. Require users who make configuration changes in the Forefront TMG Management to specify a description that appears in the configuration change tracking output. Note: To configure change tracking at the enterprise level. y Array-The name of the array in which the configuration change was made. select Enable change tracking. enables users to add an optional change description when making configuration changes in Forefront TMG Management. This option. 5. clear the Prompt for a change description when applying configuration changes check box. and then click the Change Tracking tab. 2. In the Forefront TMG Management console. y Description²The change description that the user entered for the configuration change. click Configure Change Tracking. On the Tasks tab. and then click the Change Tracking tab from the Enterprise Properties dialog box. To specify a maximum number of entries for the change tracking log. To enable change tracking. or the name of the enterprise if the change was made on the enterprise level (Enterprise Edition only). To disable the change description prompt. 4. which is selected by default. You can expand each entry to display more details.. Specify a maximum number of entries in the change tracking log. enter the required number. right-click the enterprise node. To enable and configure change tracking 1. Configuring the change tracking feature You can configure the following for the change tracking feature: y y y Enable change tracking.

enter the name of the user who performed the configuration change. 2. you can create a backup of the existing configuration by exporting the configuration. export backs up the entire enterprise. click Apply. Note: When the maximum number of entries is reached. The configuration changes are recorded to the change tracking output. the earliest entries are overwritten. users who make configuration changes in Forefront TMG Management can enter an optional description for that change. Note: You can filter by one or both options. enabling you to type a description of the change. 2. when you click Apply. 6. In the User name contains box. You can also use the short key CTRL+F to search for entries. click Export. You can filter the entries by user name and by content. 4. Before applying the change and change description.recommended that you do not configure a limit of more than 10. This description appears in the configuration change tracking output. The required configuration change is saved. click OK. After you make configuration changes in Forefront TMG Management. Filtering and searching configuration changes Filter options are accessible at the top of the Change Tracking tab. Entering a change description If configuration change tracking is enabled. To view the entry in the configuration change tracking output. 3. as this may affect performance. To export the current configuration and a change description 1.000. the Configuration Change Description prompt appears. and the description is applied to the change. To open the Export Wizard. In the Entry contains box. To search for an entry 1. enter a keyword for the search. Click Apply. When the Saving Configuration Changes status dialog box appears. For Enterprise Edition. .

The traffic simulator scans all of the published rules correlating with the scenario. Simulating network traffic Updated: February 1. by allowing or denying Web access for clients making Web proxy requests. this feature can verify the functionality of a new policy rule by testing traffic that is handled by the new rule. This feature can help troubleshoot communication issues that users may have with the destination server (for example. The traffic simulator is not aware of traffic that is blocked or allowed based on application filter settings. and provides information about firewall policy rules that are evaluated for the request. the results appear in the Troubleshooting node on the Change Tracking tab. The traffic simulator can be run from a remote management computer. Click the Apply Filter button. Configuring the traffic simulator The following lists the different firewall policy scenarios that can be simulated: y Web access²Simulates traffic handled by an access rule. by allowing or denying internal client requests for non-Web resources in other networks.3. In addition. and how to simulate traffic scenarios. The administrator can then check the results to determine how to resolve the issue. 2010 Applies To: Forefront Threat Management Gateway (TMG) The traffic simulator simulates network traffic in accordance with specified request parameters. when a user from the internal corporate network tries to access an Internet Web server but is denied access). which means that even if simulated traffic is allowed. 4. or HTTP filtering. you can expand each entry in the output. The traffic simulator is run per array. The following describes how to configure the traffic simulator. Important: The traffic simulator checks rules only on the basis of what is allowed or denied by the firewall engine. You select the server within the array on which you want to run the traffic simulator. real traffic may be blocked by a filter. To display more details. y Non-Web access²Simulates traffic handled by access rules. The system executes a search. y Web publishing²Simulates traffic from clients making requests to published Web servers located on corporate networks (requests that are handled by Web publishing rules in ISA Server). .

you must first configure the traffic scenario settings. Displays the source network from which the traffic is initiated. Specifies the name of the network rule used. Setting Rule Name Rule Order Description Displays the name of the policy rule used by the request. The following procedures describe how to simulate traffic: y y For Web proxy access to the Internet For non-HTTP access connection .y Server publishing²Simulates traffic between clients and non-HTTP published servers located on corporate networks (requests that are handled by server publishing rules in Forefront TMG). Displays the destination network to where the traffic is being sent. Displays the order number of the rule. You can check any of the setting details in the following list to evaluate the cause of any network issues. The results of the simulation for the configuration properties of the policy rules appear at the bottom of the screen. Specifies the protocol used to establish the connection (for example. Rule Application Filters Simulating traffic scenarios To run the traffic simulation. Rule ordering numbers are displayed in the details pane of the Firewall Policy node in Forefront TMG Management. Used by the application filter types defined in the published rule. From To Network Rule Name Network Relationship Protocol Specifies the network relationship in the policy rule as either network address translation (NAT) or Route. HTTP).

In Simulation Scenarios. In Destination/Source Parameters. in the Troubleshooting node. Click Start. If you selected Apply diagnostic logging to simulated traffic. In Server. In the IP address box. In Source Parameters.y y To a published Web server To a non-HTTP published server To simulate traffic for Web proxy access to the Internet 1. Select if traffic is to be sent from an anonymous or authenticated user. 5. 3. click the Traffic Simulator tab. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 8. In the Forefront TMG Management console. In Destination Parameters. 3. To simulate traffic for non-HTTP access connection 1. select Windows or RADIUS. In Simulation Scenarios. select the server from which you are running the traffic simulator. For authenticated users. If the rule is configured to apply to any domain. 7. 4. type the URL address of the target site. in the URL box. Click Start. 2. 9. 5. enter the network IP address of the source server. click Web access. 4. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. . in the Troubleshooting node. configure the request settings. configure the source request settings. click the Traffic Simulator tab. 6. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation. In the Forefront TMG Management console. click Non-Web access. In Server. in Namespace. 6. you can specify an IP address or a URL. select the server from which you are running the traffic simulator. 2. 7.

click Server Publishing. In Server. To simulate traffic to a non-HTTP published server 1. 8. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. In Destination Parameters. 5. select the server from which you are running the traffic simulator. click the Traffic Simulator tab. in the Troubleshooting node. configure the source request settings. In Source Parameters. . 2. The URL is specified on the Public Name tab.8. click Web publishing. 6. configure the request settings. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 7. 3. click the Traffic Simulator tab. If you selected Apply diagnostic logging to simulated traffic. To simulate traffic to a published Web server 1. In Simulation Scenarios. 5. select the server from which you are running the traffic simulator. In the Destination/SourceParameters box. 3. In the Forefront TMG Management console. Click Apply diagnostic logging to simulated traffic to collect diagnostic logging information for the simulation 6. In Server. in the URL box. If the rule is configured to apply to any domain. Click Start. Note: The URL is the one published by Forefront TMG. type the URL address of the target site. Forefront TMG must be able to resolve it to its external IP address. you can specify an IP address or a URL. Click Start. 2. otherwise the simulation fails. In Simulation Scenarios. 4. in the Troubleshooting node. In the Forefront TMG Management console. 4. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab. If you selected Apply diagnostic logging to simulated traffic.

Using diagnostic logging Updated: February 1. 2010 Applies To: Forefront Threat Management Gateway (TMG) Diagnostic logging tracks the behavior of policy components in Forefront TMG. reporting on packet progress and providing information about traffic handling and rule matching. When diagnostic logging is enabled. You can configure and view diagnostic logging on the Diagnostic Logging tab of the Troubleshooting node in Forefront TMG Management. If you selected Apply diagnostic logging to simulated traffic.aspx Troubleshooting the installation Updated: February 1. click View Log to view events related to the simulated scenario on the Diagnostic Logging tab.com/en-us/library/dd897109. download the Troubleshooting Forefront TMG Services SuperFlow (http://go.7. Diagnostic logging enhances traditional log information by tracing the flow of a specific packet.microsoft. Upgrading to Windows Server 2008 R2 . 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic provides guidance for diagnosing and resolving installation issues you may encounter with Forefront TMG when: y y y Upgrading to Windows Server 2008 R2 Installing from a network drive Group Policy enforces Windows Firewall Tip: For the complete flow of troubleshooting Forefront TMG installation problems. The following topics provide information that can help you view the diagnostic events: y y y Viewing the diagnostic log Filtering the diagnostic log Configuring diagnostic logging http://technet.microsoft.com/fwlink/?LinkID=182922) at the Microsoft Download Center. it automatically logs events for firewall policy access and authentication issues.

Perform a clean installation (not an upgrade) of the new operating system. As a workaround.If you installed Forefront TMG on a computer running Windows Server 2008. 2. Installing from a network drive If you are running the Performance Tool or Setup from a shared drive. 4. The supported upgrade path is: 1. 3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\S ETUP. and you want to upgrade the operating system to Windows Server 2008 R2. select Modify. make sure that the computer automatically reconnects to this drive after system restart. Tip: It is recommended that you back up the registry before making any changes. Right-click IGNORE_WINDOWS_FIREWALL_GPO_ENFORCEMENT. the installation will not complete successfully because Setup tries to disable the Windows Firewall. you must perform a clean installation of Windows Server 2008 R2. Install Forefront TMG. Troubleshooting Web access protection Updated: February 1. Import the Forefront TMG configuration. you can direct Setup to ignore this error by adding a flag to the Windows Registry. Open the Windows Registry using the command regedit. and failure to locate them after restart may result in a failed installation. Group Policy enforces Windows Firewall When installing Forefront TMG on a computer that is joined to a domain with Group Policy object (GPO) enforcement of Windows Firewall. 2. as follows: 1. Export the Forefront TMG configuration. 2010 Applies To: Forefront Threat Management Gateway (TMG) The following topics help you determine the cause and resolution of problems you might experience while using Forefront TMG Web access protection: y Troubleshooting URL filtering . These two applications may require or initiate a restart. 3. and change the Value data to 1.

see the Forefront TMG secure Web gateway solution guide.microsoft.com/en-us/library/ff358613.aspx Unsupported Configurations Updated: February 1. their causes. possible causes are described.y y Troubleshooting HTTPS inspection Troubleshooting NIS For a description of Forefront TMG Web access protection. For each issue. http://technet. 2010 Applies To: Forefront Threat Management Gateway (TMG) This topic summarizes common unsupported configurations and scenarios you may encounter when deploying and maintaining Forefront TMG. and solutions are suggested where applicable. This topic is divided into these sections: Installation issues Array issues ISP Redundancy issues Network and routing issues Dial-up issues Load Balancing issues VPN issues Publishing issues Protocol and application issues Authentication issues Installation issues This section describes the following installation issues. and solutions: y y y y y Forefront TMG is not supported on a 32-bit operating system Forefront TMG is not supported on Windows Server 2003 Forefront TMG is not supported on all editions of Windows Server 2008 Installing EMS on a Forefront TMG computer is not supported In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not supported .

. Windows 7. Cause: Forefront TMG firewall or EMS role will not install or run on a 32-bit operating system. or Windows Vista SP1). see System requirements for Forefront TMG.y In-place upgrade from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported y y y y y Forefront TMG installed on a domain controller is not supported Forefront TMG Client is not supported on Windows 2000 Forefront TMG does not support Firewall Client 2000 Workgroup deployment limitations Multiple firewalls products Forefront TMG is not supported on a 32-bit operating system Issue: Installing Forefront TMG firewall or EMS role on a 32-bit operating system is blocked. Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2. Only the Forefront TMG Management console can be installed on a 32-bit operating system (Windows Server 2008 R2. For more detailed information on installation requirements. For more detailed information on installation requirements. see System requirements for Forefront TMG. Windows Server 2008 SP2. Cause: The table below summarizes the editions of Windows Server 2008 that are supported. Forefront TMG is not supported on all editions of Windows Server 2008 Issue: Installing Forefront TMG or Forefront TMG EMS is not supported on all editions of Windows Server 2008. Forefront TMG is not supported on Windows Server 2003 Issue: Installing Forefront TMG or Forefront TMG EMS on Windows Server 2003 is blocked. Cause: Forefront TMG or Forefront TMG EMS will not install or run on Windows Server 2003. Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2.

Solution: No workaround. . Export the ISA Server configuration settings and certificates. see System requirements for Forefront TMG. For more detailed information on installation requirements. In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not supported Issue: In-place upgrade from ISA Server 2004/2006 to Forefront TMG is not possible. Installing EMS on a Forefront TMG computer is not supported Issue: Installing an Enterprise Management Server (EMS) on a computer with Forefront TMG already installed. Cause: Forefront TMG cannot be installed on the same operating system (Windows Server 2003) on which ISA Server runs. Solution: Perform a migration. as follows: 1.Windows Server 2008 Core Installati on Forefront TMG Forefront TMG EMS Forefront TMG Manageme nt No Web Editio n No Foundati on Edition No Standar d Edition Yes Enterpris e Edition Datacent er Edition Yes Yes No No Yes Yes Yes Yes No Yes Yes Yes Yes Yes Solution: Install Forefront TMG on a 64-bit version of Windows Server 2008 SP2 or Windows Server 2008 R2 taking the above information into consideration. Cause: Running both Forefront TMG and an EMS from the same computer is not supported. so in-place upgrade is not possible.

Import the configuration settings and certificates.2. 3. In-place upgrade from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported Issue: Upgrading from Windows Server 2008 SP2 to Windows Server 2008 R2 is not supported. see Forefront TMG . 3. Perform a clean installation of Windows 2008 R2. Cause: Forefront TMG does not support upgrading to Windows 2008 R2 while Forefront TMG is installed. and then upgrading to Windows 2008 R2. 4. See Migrating from ISA Server 2004/2006 to Forefront TMG for more detailed information. Solution: Virtualization offers an alternative if both Forefront TMG and a domain controller must be on the same computer. Warning: Uninstalling Forefront TMG. For more information. 2. Export the Forefront TMG configuration and certificates. Import the configuration and certificates. Install Forefront TMG. is also not supported. Solution: Perform a migration. Forefront TMG installed on a domain controller is not supported Issue: Installing Forefront TMG or Forefront TMG EMS on a computer configured as an Active Directory domain controller is not supported. Cause: This installation is blocked by the Forefront TMG installer. Note: Installing Forefront TMG Management console on a domain controller is supported. Perform a clean installation of windows Server 2008 SP2 or Windows Server 2008 R2. as follows: 1. Install Forefront TMG. 4.

Cause: The following table summarizes the support between Forefront TMG. Forefront TMG does not support Firewall Client 2000 Issue: Forefront TMG does not support Firewall Client 2000.com/fwlink/?LinkId=178740) Forefront TMG Client is not supported on Windows 2000 Issue: Installing Forefront TMG Client is not supported on Windows 2000.microsoft. Forefront TMG Forefront TMG Client Yes ISA Server 2006 Yes ISA Server 2004 Yes ISA Server 2000 No . Cause: The following table summarizes the operating system support for Forefront TMG Client and other Firewall client software. Forefront TMG Client Windows 7 Windows Server 2008 Windows Vista Windows Server 2003 SP1 Yes Yes Firewall Client 2006 Yes Yes Firewall Client 2004 No Firewall Client 2000 No No No Yes Yes Yes Yes No No Yes Yes Windows XP Windows 2000 Yes No Yes Yes Yes Yes Yes Yes Solution: Install the Forefront TMG Client software on a supported operating system.support in a virtual environment and Security Considerations with Forefront Edge Virtual Deployments (http://go. ISA Server and their Clients.

Firewall Client 2006 Firewall Client 2004 Firewall Client 2000 Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Solution: Deploy a supported Client. Forefront TMG Clients deployed in a workgroup: Automatic Web proxy detection using Active Directory Auto Discover is not possible. User mapping is not supported (except for PAP and SPAP). It is recommended that you use Forefront TMG Clients together with Forefront TMG for best performance and added functionality. For more information. Multiple firewall products Installing other firewall products (such as a personal host firewall) on a Forefront TMG computer is not supported. Cause: Certain features are not supported when Forefront TMG is deployed within a workgroup environment. Workgroup deployment limitations Issue: A number of limitations are associated with deploying Forefront TMG within a workgroup environment and not within a domain. see Workgroup and domain considerations. y Group policy deployment of the HTTPS inspection trusted root certification authority (CA) certificate to client computers is not possible. Attempting to create a layered firewall deployment on a . y y Forefront TMG EMS deployed in a workgroup: EMS replication is not supported. as follows: y y y y y y Forefront TMG deployed in a workgroup: Domain-based user authentication cannot be applied to an array. Client certificates cannot be used as primary authentication.

Forefront TMG does not support firewall chaining Issue: Forefront TMG does not support firewall chaining.single server by adding additional firewall products will result in unpredictable behavior. This is especially significant when performing upgrading the array to Window Server 2008 R2. which can result in unpredictable behavior. Solution: You must build a new array and then migrate each Forefront TMG server to the new array (after each one completes the Windows Server 2008 R2 and then Forefront TMG installations). and other Forefront TMG servers with Windows Server 2008 R2 installed. and may cause the server to fail. their causes. Cause: Forefront TMG and ISA Server require different configuration schema and settings. Note: A number of antivirus products may also install some firewall components. such as worm protection. Cause: All the Forefront TMG servers in an array must have the same operating system. either Windows Server 2008 SP2 or Windows Server 2008 R2. and solutions: y An array of Forefront TMG servers with different operating systems is not supported y y Forefront TMG and ISA Server cannot coexist in the same enterprise or array Forefront TMG does not support firewall chaining An array of Forefront TMG servers with different operating systems is not supported Issue: An array that contains some Forefront TMG servers with Windows Server 2008 SP2 installed. and cannot be simultaneously controlled by a single array manager. Forefront TMG and ISA Server cannot coexist in the same enterprise or array Issue: Forefront TMG and ISA Server cannot operate as members of the same array or enterprise. Solution: No workaround. Array issues This section describes the following Forefront TMG array issues. is not supported. .

ISP Redundancy issues This section describes the following ISP Redundancy issues. For more information. Solution: To enable ISP redundancy. If only one network adapter is available. Solution: No workaround. . Forefront TMG does not support more than two default gateways Issue: No support for more than two default gateways. or use Web chaining.Cause: Firewall chaining has been deprecated and is no longer supported by Forefront TMG. Cause: Forefront TMG can support only two external connections with the ISP Redundancy feature. as long as each default gateway is in a different subnet. their causes. Solution: Configure your downstream servers as SecureNAT clients of the upstream server. Using more than one default gateway is only supported for the ISP Redundancy feature. see High Availability and Load Balancing on the Windows Server System Web site (http://go. There are a number of third-party products that may provide a solution. or on two different adapters (one default gateway per adapter).microsoft. it is possible to set two default gateways.com/fwlink/?linkid=179985). Cause: Forefront TMG does not support more than two default gateways configured on the same network adapter (within different subnets). and solutions: y y y y y ISP redundancy does not support more than two external interfaces Forefront TMG does not support more than two default gateways Multiple DHCP default gateways are not supported ISP redundancy does not support e-mail protection Protocol-based load balancing is not supported with ISP redundancy feature ISP redundancy does not support more than two external interfaces Issue: Forefront TMG does not support more than two external connections to Internet Service Providers (ISPs). set the default gateway on each of the Forefront TMG network adapters to a different ISP.

HTTP through one link and SMTP through the other). Cause: The ISP redundancy feature requires a NAT relationship with the external network in order to fail over the connection to an alternate ISP. and solutions: y Forefront TMG does not support defining networks that represent remote subnets y y y Configuring intradomain communications with a NAT relationship Internationalized Domain Names are not supported Domain names that include wildcard characters are not supported with link translation enabled y Configuring Forefront TMG with a single network adapter . Solution: Manually add both default gateways to the routing table on Forefront TMG. Cause: Windows Server 2008 does not support multiple default gateways in DHCPassigned links. Cause: Protocol-based load balancing is not supported with the ISP redundancy feature. SMTP listeners on the external NIC cannot take advantage of the ISP redundancy functionality as there is no address translation in mail traffic.Multiple DHCP default gateways are not supported Issue: Forefront TMG does not support configuring the ISP redundancy feature when your ISPs only support DHCP-assigned addressing. ISP redundancy does not support e-mail protection Issue: When e-mail protection using Forefront Protection for Exchange (FPE) is used in Forefront TMG. the e-mail traffic will not fail over to an alternate ISP link even if the ISP redundancy functionality is configured in Forefront TMG. To take advantage of the ISP redundancy functionality. Protocol-based load balancing is not supported with the ISP redundancy feature Issue: Forefront TMG cannot distribute traffic based on the protocol that is used (for example. Network and Routing issues This section describes the following network and routing issues. use the SMTP publishing feature to publish the internal SMTP servers. Solution: No solution. Solution: No workaround. their causes.

When Forefront TMG finds an adapter with an IP address in the network range. Cause: There may be some circumstances in which you want to allow communication between domains or domain members that are separated by Forefront TMG. When a network includes remote subnets accessible by Forefront TMG through routers. and sets network status to disconnected. Forefront TMG checks all network adapters. y Apply rules to specific subnets by creating subnet objects in the Toolbox. Forefront TMG assumes that the adapter is not available (disconnected or disabled). . y Applications or servers located in the perimeter network need to be accessed by internal clients. and then using these subnet objects to specify the source and destination in access rules. If you define a separate network object for a remote subnet (instead of including it in the network definition). Typical scenarios include: y A Web server located in the perimeter network that is a member of the internal domain needs to contact the domain controller in the internal network. include subnet IP addresses in the IP address range for the internal network). it associates the network with that adapter.y Protocol based Enhanced NAT is not supported Forefront TMG does not support defining separate network objects that represent remote subnets Issue: Forefront TMG does not support defining separate network objects that represent remote subnets. Cause: When you define IP address ranges for a network. the IP address of the remote subnets should be included in the network definition. Forefront TMG tries to locate an adapter with an IP address of the network object. and fails. y Perimeter domain controllers require a domain trust relationship to a domain in another network. Solution: For best practice when defining your network configuration in Forefront TMG. take note of the following: y Include all network ranges for subnets in a network object¶s properties (for example. Configuring intradomain communications with a NAT relationship Issue: Forefront TMG does not support intradomain communications between networks with a network address translation (NAT) relationship.

microsoft.Solution: If the networks use a NAT relationship. Configuring Forefront TMG with a single network adapter Issue: A number of issues are associated with the configuration of Forefront TMG on a computer with a single network adapter. the rule must specify an explicit public domain name. Internationalized Domain Names are not supported Issue: Forefront TMG does not support the use of IDN (Internationalized Domain Name) URLs. there is no workaround.com is not permitted. use www. For example. There is no concept of an external network. rather than using a wildcard.com. not *. Solution: No workaround.microsoft. and everything else is recognized as the internal network. y In the Public Name tab. specify each Web site to which the rule will apply. you can work around this issue by ensuring that all traffic to/from internal and remote subnet hosts are routed correctly through Forefront TMG. y Create routes on internal devices so that traffic destined for other networks is routed through Forefront TMG. Cause: When link translation is enabled. y Multi-network firewall policy²Application level filters operate only in the context of the Local Host network (Forefront TMG protects itself no matter what . specify the Forefront TMG interface as the default route for those clients. y If you want to support requests from SecureNAT clients. where they are on the same subnet as Forefront TMG.microsoft. If networks have a route relationship.microsoft. Cause: In single network adapter mode.com. or on the relevant router in your network infrastructure. Domain names that include wildcard characters are not supported with link translation enabled Issue: Forefront TMG does not support the use of wildcard characters in the domain name when link translation is enabled. Solution: Do one of the following: y Disable link translation on the Link Translation tab of the Web publishing rule properties. for example.com and mail. *. This is done either on the clients themselves. Forefront TMG recognizes itself as the Local Host network. Domain names including wildcard characters are therefore not allowed.

Secure HTTP (HTTPS). A single network adapter includes the entire network and all of its IP addresses. and this poses a problem when Forefront TMG tries to configure routing for the connectors and set their allowed remote ranges. You can use access rules to allow non-Web protocols to and from the Forefront TMG computer only. y Virtual private networking²Site-to-site virtual private networks (VPNs) are not supported in a single network adapter scenario. y Application layer inspection²Application filtering is limited to the Web Proxy Filter and associated Web filters. Protocol based enhanced NAT is not supported Issue: Forefront TMG cannot assign NAT IP addresses based on the protocol used (for example. and File Transfer Protocol (FTP) over HTTP for Web Proxy clients only. In a single network adapter environment with no external network context. see the topics: Planning Forefront TMG network topology and About single network adapter topology. y E-mail protection²E-mail protection features are not supported. Solution: No workaround. For more information. Cause: Protocol based enhanced NAT is not supported. Forefront TMG is unable to NAT or route this traffic. Dial-Up issues .network template is applied). y SecureNAT clients²SecureNAT clients use Forefront TMG as a router to other networks. which provides application layer inspection for Hypertext Transfer Protocol (HTTP). Solution: Redeploy Forefront TMG with at least 2 network cards using the Edge. HTTP traffic is assigned one IP address and SMTP another). y Server publishing²Server publishing is not supported. Back Firewall or 3-leg perimeter network topology design. In a single network adapter environment this is a single-network context. y Forefront TMG Clients²The Forefront TMG Client application forwards requests from Winsock to the Forefront TMG Firewall service. so Forefront TMG is unable to NAT or route this traffic. No external network context means that Forefront TMG cannot provide the NAT functionality required in a server publishing scenario.

This section describes the following dial-up issues, their causes, and solutions: y y Forefront TMG overwrites Routing and Remote Access settings Dial-up limitations for non-VPN connections

Forefront TMG overwrites Routing and Remote Access settings Issue: Routing and Remote Access settings are overwritten by Forefront TMG. Demand-dial interfaces created with Routing and Remote Access are deleted. Cause: Remote access settings must be specified using Forefront TMG Management. Any demand-dial interfaces created or modified using Routing and Remote Access that do not match networks in Forefront TMG are overwritten and deleted by Forefront TMG. Note the following limitations when creating demand-dial interfaces using the VPN Wizard: y Forefront TMG does not support the assignment of a persistent connection, so any persistent connections you assign in Routing and Remote Access are deleted. This may be an issue if you want a VPN connection to configure automatically when the server comes online, rather than waiting for traffic to trigger the interface to dial. y Forefront TMG does not allow creation of multiple VPN connections to a particular network using different metrics. Such functionality allows more than one route to a particular network, so that if a primary route goes down, a backup route with different metrics is available. y Forefront TMG does not allow you to disable or enable specific services or network components on a specific VPN interface. y You cannot configure the number of redial attempts that the VPN connection makes. y Forefront TMG does not allow modem demand-dial interfaces.

Solution: For more information about solutions, see Knowledge Base article KB842639 (http://go.microsoft.com/fwlink/?linkid=51103). Dial-up limitations for non-VPN connections Issue: Forefront TMG supports dial-up connections to the Internet or a remote network using a modem connection or a virtual private network (VPN) connection. A number of limitations are associated with a non-VPN connection: 1: You can only configure automatic dialing for a non-VPN dial-up connection on one network.

Solution: If automatic dialing is used to connect directly to the Internet, select the external network for the automatic dial-up connection. You can also configure automatic dialing to connect to a branch office, or to a specific location in your organization. 2: Forefront TMG does not support customized routes. For example, if Forefront TMG dials a non-VPN connection to a remote network that is not the default gateway, this requires a custom route to the remote network. Forefront TMG overwrites Routing and Remote Access settings with its own settings. Forefront TMG creates and controls Point-to-Point Tunneling Protocol (PPTP) over Layer Two Tunneling Protocol (L2TP) interfaces, overwriting changes made in Routing and Remote Access. If modem connections are created in Routing and Remote Access, Forefront TMG deletes them. Solution: You can use Routing and Remote Access to add a demand-dial interface for the connection and create a static route for the connection. 3: Forefront TMG uses the local domain table (LDT) to determine whether a request is to an internal computer (in the LDT) and whether dialing out is required. There may be an issue with connections being constantly dialed if clients make a dial-up request for a URL that is not defined in the LDT. Solution: You can control whether the dial-up connection is dialed for DNS purposes. For more information, see Knowledge Base article KB901109 (http://go.microsoft.com/fwlink/?linkid=54622). Load balancing issues This section describes the following load balancing issues, their causes, and solutions: y y NLB is not supported in Forefront TMG Standard Edition Load balancing is not supported with Forefront TMG Clients or ISA Firewall Clients NLB is not supported in Forefront TMG Standard Edition Issue: Network Load Balancing on Forefront TMG Standard Edition is not supported. Cause: Forefront TMG Standard Edition cannot operate in a multi-server array, so integrated NLB is not possible. Consequently, multiple Standard Edition servers operating in an NLB cluster cannot be peer-aware. Management and maintenance of such a deployment is too difficult to be supportable. Solution: No workaround. To obtain support for NLB with Forefront TMG you must use the Enterprise version.

Load balancing is not supported with Forefront TMG Clients or ISA Firewall Clients Issue: Client machines running Forefront TMG Clients or ISA Firewall Clients may have issues connecting to an array of Forefront TMG servers with any type of load balancing configured on the related Forefront TMG network. Cause: Load balancing (either integrated or using an external load balancer) is not supported together with Forefront TMG Clients or ISA Firewall Clients. Solution: Instead of using a load balancer, use DNS round robin to point the clients to the Forefront TMG array member¶s dedicated IP addresses. VPN issues This section describes the following virtual private network (VPN) issues, their causes, and solutions: y DHCP address allocation for VPN remote clients not supported in a Forefront TMG array y y y IP filters configured on Network Policy Server not supported VPN User mapping issues Outbound L2TP connections are not supported by Forefront TMG configured as an L2TP/IPsec VPN server DHCP address allocation for VPN remote clients not supported in a Forefront TMG array Issue: Using a Dynamic Host Configuration Protocol (DHCP) server to assign IP addresses for VPN remote clients is only available in a single server Forefront TMG array. Cause: This option is only available in Forefront TMG Standard Edition, or in Forefront TMG Enterprise Edition with a single array member. This limitation applies when an array consists of more than one member and NLB is disabled, because there is no way to guarantee DHCP address allocation across the array members. Solution: Use static pool address assignment whenever there are multiple array members. IP filters configured on Network Policy Server not supported Issue: Noncompliant computers cannot access the remediation servers when IP filters have been properly configured as part of the NPS deployment. Cause: Forefront TMG does not support IP filters defined by Network Policy Server (NPS) policies.

create an access rule on the Forefront TMG server from the Quarantined VPN Clients network to the appropriate remediation servers. Solution: To use CHAP. When PAP or SPAP is used. or one of them is in a workgroup. MS-CHAP version 2. MS-CHAP. Microsoft Challenge Handshake Authentication Protocol (MS-CHAP). or to a local user account on the Forefront TMG computer in a workgroup configuration.Solution: To allow noncompliant NAP clients to access one or more remediation servers. or EAP. This feature enables you to apply access rules that use Windows groups and users to apply to other users. MS-CHAP. VPN client properties include the User Mapping tab. When you configure VPN remote client access. Cause: By default the following settings apply: y Network address translation (NAT) is applied to outbound traffic from the internal. y When Forefront TMG is configured as a VPN server that uses the L2TP/IPsec protocol. user mapping is only supported for Password Authentication Protocol (PAP) and Shiva Password Authentication Protocol (SPAP) authentication methods. MS-CHAP version 2. the domain specified in the user mapping is used to match the VPN client to a mirrored Active Directory account. In these scenarios. and Quarantine VPN Clients networks to the external network. MS-CHAP version 2. VPN Clients. make Forefront TMG a domain member. With these default settings. VPN User mapping issues Issue: Do not enable user mapping when using Challenge Handshake Authentication Protocol (CHAP). if Forefront TMG and the Remote Authentication Dial-In User Service (RADIUS) server are in different domains. or any type of EAP. Outbound L2TP connections are not supported by Forefront TMG configured as an L2TP/IPsec VPN server Issue: Outbound L2TP connections are not supported when Forefront TMG is configured as a VPN server that uses the L2TP/IPsec protocol. traffic to and from the L2TP protocol port (UDP port 1701) is secured by IPsec. and the VPN client can be matched to an Active Directory account in the local domain in which Forefront TMG is a domain member. the domain name is always ignored. Cause: You select Enable User Mapping to map VPN remote users connecting with non-Active Directory service credentials (such as a RADIUS user) to Windows accounts. When RADIUS is authenticated with CHAP. or any type of Extensible Authentication Protocol (EAP) authentication. the outbound L2TP client request is sent from the NAT address (usually the address of the Forefront TMG external network adapter) and the .

Cause: Active-Directory-based Web proxy detection is only supported on Forefront TMG Clients. Active-Directory-based Web proxy detection is not supported by ISA Firewall clients Issue: ISA Firewall clients cannot automatically detect the Web proxy via Active Directory. so any customization to Forefront TMG HTML pages with the intention to add additional functionality. the original files should be restored. see the topics Customizing HTML forms and Customizing HTML error messages in Forefront TMG. changing the error messages or using a custom logo) is encouraged and supported. their causes. Cause: Customizing the existing functionality of Forefront TMG HTML pages (for example. Publishing issues This section describes the following publishing issues.external VPN server responds to this address. or do not use the L2TP/IPsec protocol when Forefront TMG is configured as a VPN server. the degree that any HTML page can be customized is very extensive. is not supported. Note: Active-Directory-based Web proxy detection is not supported by clients in a . and solutions: y y y y Customization of HTML form pages for additional functionality is not supported Active-Directory-based Web proxy detection is not supported by firewall clients Port numbers appended to host headers Multiple server certificates not supported for a single SSL listener Customization of HTML form pages for additional functionality is not supported Issue: It is possible to customize HTML forms used on Forefront TMG for additional functionality beyond their intended usage. Forefront TMG does not forward the L2TP traffic from the external VPN server to the client because no matching IPsec policy exists. For more information on what customization is supported and how to implement the changes. Solution: If issues arise as a result of such customization of the Forefront TMG HTML pages. However. Solution: Use PPTP for outbound VPN connections. which goes beyond the scope of intended use. but such customization is not supported.

y In an HTTPS-to-HTTP bridging scenario. the host header sent to domain. and the Web publishing rule for www. Cause: This is by design for the link translation functionality of Forefront TMG.contoso. . the server will build links according to the internal name. y Disable the option to forward the original host header to the server. Forefront TMG Clients must be members of a domain.workgroup environment. Multiple server certificates not supported for a single SSL listener Issue: Only one SSL server certificate can be bound to a Web listener. Cause: Windows Schannel only allows a single certificate to be associated with a network listener. you publish a Web site over a Secure Sockets Layer (SSL) connection. and enable link translation (without making any addition to the dictionary). the host header in the request will be changed to www. In this case. the host header is forwarded to the back-end Web server as <hostheader>:443. In this case. Port numbers appended to host headers Issue: When a publishing configuration requires redirection to a different port number. Solution: There are three possible solutions: y Add a mapping to the link translation dictionary to replace www.site. Solution: No workaround.com:81. Forefront TMG will use link translation to translate all internal links to the external name (including the port number).com sends requests to domain.site.contoso. For example: y If you listen for Web requests on port 81. Forefront TMG appends the port number to the host header.internal will be www.com/fwlink/?LinkId=179984).contoso.internal.microsoft.contoso.com:81 with www.contoso.com.com. which is listening on port 80. This behavior may be an issue where Web applications build links that are dynamically based on the host header. y Use the script discussed in Knowledge Base article KB925287 (http://go.

Solution: To publish multiple SSL sites using the same IP address and port (listener).com. For example. In an HTTPS-toHTTPS bridging scenario. and WebSite2 at contoso. WebSite1. their causes. to publish sites OWA. where all sites published use the same domain namespace. ICP and ICAP protocols are not supported in Forefront TMG RPC over HTTP traffic inspection limitations Issue: RPC over HTTP traffic encrypts the RPC data in HTTP and is not inspected by the RPC filter. you can use a wildcard character certificate or a SAN certificate. Protocol and Application issues This section describes the following protocol and application issues. Cause: The RPC filter cannot inspect RPC over HTTP traffic because: .com) for Forefront TMG.contoso. you cannot use a wildcard character certificate to authenticate to the back-end Web server. you can acquire a wildcard character certificate (*. and solutions: y y y y y y y y y y y y y RPC-over-HTTP traffic inspection limitations Live Communications Server not supported on the Forefront TMG computer Forefront TMG does not support SIP traffic from an OCS server Forefront TMG does not support CNG certificates HTTPS inspection limitations Forefront TMG does not support range requests Secure FTP support FTP limitations for Web Proxy clients Forefront TMG does not support Routing Protocols Colocating Remote Installation Services with Forefront TMG Forefront TMG support in a virtual environment Forefront TMG does not support IPv6 traffic WCCP. Note that Forefront TMG only supports wildcard character certificates that are located on the Forefront TMG itself.

Note: 1. so HTTP inspection cannot occur following the initial CONNECT request unless HTTPS inspection is enabled. Solution: No workaround. In outbound scenarios. The SIP filter in Forefront TMG cannot parse the TLS traffic.microsoft. and so it cannot protect against RPC exploits reaching an Exchange server.com/fwlink/?LinkId=179985). Solution: Deploy RPC over HTTP with these limitations in mind. Cause: CNG certificates are not usable by Forefront TMG. Workaround: Create certificates using Windows 2000 or Windows 2003 templates. Forefront TMG does not support SIP traffic from an OCS server Issue: Office Communicator SIP calls from an OCS server cannot pass through the Forefront TMG SIP filter. 2. RPC over HTTP requests may be SSL-tunneled. Cause: This is an untested scenario. . y The RPC filter expects RPC communications to begin on the RPC endpoint mapper (TCP:135). Solutions for OCS are provided by Security and Compliance Partners (http://go. Live Communications Server not supported on the Forefront TMG computer Issue: Running Live Communications Server on the Forefront TMG computer is not supported. Forefront TMG does not support CNG certificates Issue: Forefront TMG does not support the use of certificates created using CNG (Certificate New Generation) based templates for Web listeners or as client certificate authentication in Web publishing or Web chaining rules. Solution: No workaround.y Forefront TMG application filters cannot be chained to each other and Web filters cannot pass traffic to application filters. Cause: OCS uses TLS for SIP traffic. NIS inspection still recognizes RPC within HTTP and performs behavioral and vulnerability filtering of the RPC traffic.

. Create an access rule that allows traffic to the selected destinations and does not apply malware inspection. Microsoft Update. Cause: The Forefront TMG malware inspection filter is not designed to assemble a file from multiple pieces that are retrieved out of order. and Adobe Reader. Solution: To bypass a limitation. CNG certificates. Forefront TMG malware inspection does not support range requests Issue: Forefront TMG strips off the range header when the malware inspection feature is enabled. you must exclude the specific site from HTTPS inspection. see Publishing Secure FTP Servers behind ISA Firewalls at the ISAserver. Windows Media. After the FTP client and server establish an encrypted control channel. are examples of potentially affected client applications. download manager applications. For more information. range headers are stripped from requests before being passed by Forefront TMG to the upstream server.HTTPS Inspection limitations Issue: There are a number of limitations you should be aware of when enabling the HTTPS Inspection feature on Forefront TMG. Cause: The following features are not supported: y y y y Extended Validation (EV) SSL certificates. Cause: Secure FTP uses an encrypted control channel between the FTP client and server. Secure FTP support Issue: Forefront TMG does not support secure File Transfer Protocol (FTP). Solution: To work around this limitation do one of the following: Add the site to the Destination Exceptions list for malware inspection settings. Servers that require client certificate authentication. Solution: There is an unsupported workaround available that allows you to publish secure FTP. Connections to external SSTP servers. the Forefront TMG FTP filter cannot see the FTP commands and so cannot create the dynamic policy changes that are necessary to fully support FTP communications. When malware inspection is enabled.microsoft.com/fwlink/?linkid=51105).org Web site (http://go.

Open the complete range of UDP ports from the TFTP server to the client. and only FTP downloads are supported. see Troubleshooting Outbound FTP (http://go. For more information about troubleshooting outgoing FTP access. y To access FTP sites that require authentication. Cause: Forefront TMG has no built-in support for these dynamic routing protocols. Solution: No workaround. but this will only work when the Forefront TMG Client is installed on the client computer. Routing Information Protocol (RIP) or Open Shortest Path First (OSPF).microsoft.FTP limitations for Web Proxy clients Issue: The following limitations apply: y Web Proxy client FTP requests are passed over HTTP. Remote Installation Services (RIS) takes an extreme length of time to deploy an image. Solution: There is no workaround for these limitations at this time. and do not allow any action that would change the content or structure of the FTP server. Forefront TMG does not support routing Protocols Issue: Forefront TMG is not a router and does not directly support routing protocols such as Border Gateway Protocol (BGP). with a secondary connection defined as all User Datagram Protocol (UDP) ports. Cause: RIS uses Trivial File Transfer Protocol (TFTP). y By default. Solution: Use the following workaround: y y Open the complete range of UDP ports from the client to the TFTP server. Therefore you cannot use FTP upload from a Web Proxy client.com/fwlink/?LinkId=88856). Colocating Remote Installation Services with Forefront TMG Issue: When Forefront TMG is installed. Forefront TMG support in a virtual environment Forefront TMG is supported on hardware virtualization in accordance with the following programs: . Forefront TMG uses PASV mode for FTP requests. credentials should be specified in the address bar using the following format: ftp://username:password@FTP_Server_Name. Forefront TMG has a predefined protocol for TFTP.

y Server Virtualization. For hardware virtualization platforms not listed with the SVVP.microsoft. the case may be deferred to the 3rd-party vendor product support.y y y y Microsoft Support Lifecycle. Forefront TMG will be supported for production use on that platform within the limits prescribed in the Microsoft Product Support Lifecycle. Forefront TMG system requirements. such as Microsoft Virtual Server or a similar 3rd-party product. before continuing with the case. To disable the IPv6 stack on the Forefront TMG computer . Solution: It is recommended that you disable IPv6 traffic on the Forefront TMG computer or array members. Cause: Filtering of IPv6 traffic is not supported. For example. Important: Microsoft support engineers may request that a customer reproduce a reported problem on real hardware or within an SVVP-listed hardware virtualization platform.com/fwlink/?LinkId=178740). nonMicrosoft hardware virtualization policies. but not recommended for production use. Forefront TMG does not support IPv6 traffic Issue: IPv6 traffic is not supported by Forefront TMG (except for DirectAccess). limited as follows: y Desktop virtualization. read Security Considerations with Forefront Edge Virtual Deployments (http://go. Tip: For more information and best practices on edge virtualization. Forefront TMG is supported in accordance with remaining Microsoft support policies. If the problem cannot be reproduced in hardware or on a SVVP-listed server virtualization product of similar class. Support Policy for Microsoft software running on non-Microsoft hardware virtualization software. and all IPv6 traffic is blocked by default. is supported. Microsoft Server Virtualization Validation Program (SVVP). and the system requirements for that product version and edition. if a hardware virtualization platform is listed as ´validated´ with the SVVP (not ³under evaluation´). such as Microsoft Virtual PC or a similar 3rd-party product is supported for demonstration and educational use only.

their causes. or random authentication warning messages. Solution: No workaround. y y No authentication is required (anonymous) on the upstream Web proxy server. see Knowledge Base article KB929852 (http://go.microsoft. and the Internet Cache Adaption Protocol (ICAP). the Internet Cache Protocol (ICP). when you browse the Web in a chained configuration. incomplete pages. WCCP. ICP and ICAP protocols are not supported in Forefront TMG Issue: The Web Cache Communication Protocol (WCCP). Cause: This functionality does not exist in Forefront TMG. Internet Explorer is the client browser.com/fwlink/?LinkId=179983). Authentication issues This section describes the following authentication issues. are not supported in Forefront TMG. Cause: Internet Explorer may send an extraneous NTLM authentication header on a connection that has already been authenticated using integrated authentication with the downstream Forefront TMG computer. Solution: For details on this behavior and workarounds. see the following Knowledge Base articles: .or array member. This can occur when the following conditions are true: y The downstream Forefront TMG computer is configured to require integrated (NTLM) authentication. and solutions: y y y NTLM authentication issues in a chained Web proxy scenario Kerberos authentication issues in a chained Web proxy scenario Issues with clients authenticating on both downstream and upstream servers in a chained Web proxy scenario y y y Web Proxy SSL Connections are only supported for chained proxy connections Forefront TMG access rules cannot authenticate based on a computer account LDAP authentication in Forefront TMG NTLM authentication issues in a chained Web proxy scenario Issue: You may experience problems such as unexpected delays.

com/fwlink/?linkid=54626). y You configure a downstream Forefront TMG that does not require authentication (anonymous).microsoft. Kerberos authentication issues in a chained Web proxy scenario Issue: When a client tries to authenticate with the upstream server.y y KB883285 (http://go. KB810561 (http://go. causing authentication to fail. Cause: Clients cannot transparently authenticate with both a downstream and an upstream Forefront TMG server. This can occur when the following conditions are true: y You configure an upstream Forefront TMG that requires Kerberos authentication. Solution: Implement one of the following solutions: y If unique client authentication is necessary on the downstream Forefront TMG server: Configure the downstream Forefront TMG server Web chaining rule to provide credentials to the upstream Forefront TMG server. . or configure the upstream Forefront TMG server to allow traffic anonymously (no authentication). or configure the upstream Forefront TMG server to only use NTLM authentication (accomplished by running the script given in KB927265 (http://go.microsoft. the upstream Forefront TMG cannot validate the ticket.microsoft. This ticket cannot be used to authenticate with the upstream Forefront TMG. authentication fails if the client is also required to authenticate with the downstream Forefront TMG server.com/fwlink/?linkid=54627). A scenario where both Forefront TMG servers require unique client authentication is not supported. the client computer obtains a Kerberos ticket for the downstream server. authentication fails if the client tries to use Kerberos authentication. Cause: When the upstream Forefront TMG requests authentication. This Kerberos ticket is valid for authentication with the downstream Forefront TMG.com/fwlink/?LinkId=180368)) Issues with clients authenticating on both downstream and upstream servers in a chained Web proxy scenario Issue: When a client tries to authenticate with the upstream Forefront TMG server. When the Kerberos ticket is presented to the upstream Forefront TMG. Solution: Deploy Kerberos authentication with this limitation in mind.

groups. and the client supports Kerberos authentication (for example Windows Update). Cause: This listener is designed for use in Web-chained configuration when Basic delegation is used to prevent credentials sniffing. when the specified computer authenticates to a domain controller using Kerberos. a rule is applied if any of the conditions are met.com/fwlink/?LinkId=180367). To ensure caching is possible on the downstream Forefront TMG server in this scenario. Cause: Forefront TMG can only use a computer account for rule authentication under specific circumstances. and security principals to be authenticated on a rule. a user only needs to belong to one of the groups in order for the rule to be applicable. Forefront TMG evaluates authentication conditions for a rule from the settings on the Users tab of that rule. Forefront TMG can use a client certificate to authenticate against an upstream Forefront TMG computer. On the Users tab. . only applications running under the Local System or Network Service account on the specified computer will be authenticated. In this scenario. Web proxy clients may be configured to use and authenticate to this listener. A rule is evaluated and applied if all the rule's conditions are met. but CERN proxy SSL connections cannot be established through it. you can define an SSL connection between a downstream Forefront TMG computer and an upstream Forefront TMG computer. Solution: No workaround. if the Users tab indicates that authentication is applied to three groups. and identifies the computer originating a request on the From tab.y If unique client authentication is necessary on the upstream Forefront TMG server: Configure the downstream Forefront TMG server to allow traffic anonymously (no authentication). Forefront TMG access rules cannot authenticate based on a computer account Issue: Forefront TMG access rules cannot authenticate based on a computer account. This can occur when the Web proxy listener of Forefront TMG is enabled for Windows Integrated authentication.microsoft. For example. allowing a specific user working from home full access from a corporate laptop. Note that only integrated (NTLM) authentication is supported in this scenario (see Kerberos authentication issues in a chained Web proxy scenario). because they cannot establish more than one SSL session on a TCP connection. but limited access from a home computer. for example. However. run the script given in KB915025 (http://go. Forefront TMG allows you to specify users. Within a particular tab. Web Proxy SSL connections are only supported for chained proxy connections Issue: A Web Proxy client application is not supported with the SSL Web proxy listener. if you specify a computer account on the Users tab.

. and add user accounts as required. and optionally. 2. the rule can be matched for a computer account. Specify a more limited access policy in this rule. as follows: 1. For this solution to work. The VPN Clients network will include the corporate laptop. authentication of the client application using the computer account will fail to match the rule. Solution: One workaround to differentiate remote clients by computer might be to use a VPN solution. add a user account. If a rule has both a domain user group and a computer accounts group specified. The VPN Quarantine network must be enabled. you must include the Quarantine solution on each of the corporate computers. Create an access rule from the VPN Quarantine Clients network to the destination network. and access allowed or denied in accordance with the rule settings. Cause: In Forefront TMG. Create an access rule from the VPN Clients network to the destination network. With this setting. LDAP authentication is available only as an authentication method in Web publishing scenarios.You specify a computer account (DomainName\ComputerName$) on the Users tab. Solution: No workaround. any service (running under the Local System account or the Network Service account) that runs a Kerberos-enabled client will be authenticated. The VPN Quarantine Clients network will include the home computer. and ensure that the disconnection time is not specified (this is the default setting). Specify a more permissive policy on this rule. If only a domain group that is limited to user accounts is specified on the Users tab. LDAP authentication in Forefront TMG Issue: LDAP authentication is not supported for access rules.

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