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Ashley M.

Wells
1600 Stratford Drive, Kent OH • (216)-215-1142 • awells26@kent.edu
A graduate of Applied Communication, specializing in communication, journalism and graphic design, with a genuine
talent to analyze, interpret and create for marketing and communication strategies. Exposure and experience gained
from appropriate classes and an internship. An ability to quickly adapt to a new environment, providing thought input
and pro-active solutions.

EDUCATION
Kent State University
Bachelor of Arts in Applied Communication, May 2018
• An education with classes that concentrate on oral, written, organizational and visual communication skills, allowing
a wide variety of technologies to get messages across.
• Minor in Design

WORK EXPERIENCE
Kent State University - Office of Student Research Kent, OH
Intern | January 2018 to present
• Prepare, rewrite and edit copies to improve readability, and to detect/correct errors in spelling and punctuation.
• In charge of creating banners, postcards, flyers, and posters to advertise the new department and events they held.
• Conduct various emails to inform, remind, or interview students involved with research through the department.

Kent State University Tech Help Kent, OH


Help Desk | March 2017 to present
• Serve as the first point of contact for customers seeking technical assistance over the phone and chats.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Determine the best solution based on the issue and details provided by customers.

Windsor Store Strongsville, OH


Sales Associate | September 2014 to June 2015
• Greet customers and answered questions regarding the store and merchandise.
• Open and close cash register, perform tasks such as counting money, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, as well as store policies.

Brunswick Recreation Center Brunswick, OH


Safety Swim Instructor | Summer 2011 to Fall 2013
• Certified with the highest Red Cross certificate for swim instructors proving the most comprehensive training.
• Instructor of all courses presented in swimming and water safety programs to all age groups.
• Instructor of stroke mechanics, basic water rescue, fundamentals of diving, aquatic fitness, higher-level skills.

AREAS OF EXPERTISE

• Microsoft Office • Problem solving skills


• Adobe Creative Suite • Teamwork/Team player skills
• Speaking in public, to groups, or via electronic media • Written and verbal communication skills

INVOLVEMENT
Alpha Phi Omega
Member | 2017
• National coeducational service organization founded on the principles of Leadership, Friendship and Service.
Ashley M. Wells
1600 Stratford Drive, Kent OH • (216)-215-1142 • awells26@kent.edu

References

John Beavers
IT User Support Associate
Kent State University
1550 Johnston Dr., Stewart Hall, Kent, Ohio 44242
Personal Phone: (330)-990-6572
jbeave21@kent.edu

Ann Gosky
Director, Office of Student Research
Kent State University
800 East Summit Street, 123 Schwartz Center, Kent, Ohio 44242
Office Phone: (330)-672-0837
agosky@kent.edu

Uma Krishnan
Professor, English Department
Kent State University
475 Janik Dr. 113 Satterfield Hall, Kent, Ohio 44242
Office Phone: (330)-672-2676
ukrishna@kent.edu

Michael Skotko
Senior Project Coordinator
Kent State University
1550 Johnston Dr., Stewart Hall, Kent, Ohio 44242
(216)-407-9284
mskotko_gst@kent.edu

Nicolas Zevchek
Lead IT User Support Analyst
Kent State University
1550 Johnston Dr., Stewart Hall, Kent, Ohio 44242
(440)-263-9392
nzevchek@kent.edu