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Alyssa Danielle Johnson

5119 Santrey Drive, Houston, TX, 77084 | (909) 549-7061
Office professional seeking to leverage experience in client satisfaction and administrative support in an entry/mid-level
position outside of the medical field and into a professional/corporate setting; preferably in the energy industry.

University of Houston, May 2020
Bachelor of Science Degree, Human Resource Development Mount San Antonio College, Jun 2014
Honors Program minor, Energy and Sustainability Associate of Arts Transfer Degree, Psychology
Honors Program Graduate
Lone Star College Systems, Dec 2017 Honors Society Membership, Alpha Gamma Sigma (AGS)
Associate of Arts Degree, General Studies

Professional Experience
Complete Women’s Care Center (Ferdinand Plavidal, MD) Houston, TX
Insurance Verification/ Billing Specialist Aug 2016 – Present
• Verify insurance coverage
• Post charges/payments
• Enter demographic/financial information
• Manage billing task requests
• Deliver cash/check deposit to the bank

Cypress Fairbanks Medical Center Houston, TX
Patient Access Representative Mar 2016 – Jun 2017
• Entered demographic/financial information
• Verified insurance coverage
• Collected payment for services

Dr. Sherri Levin & Associates Houston, TX
Medical Office Receptionist Oct 2014 – May 2016
• Checked-in patients
• Facilitated paperwork
• Collected/Posted/Refunded monies
• Managed incoming/outgoing phone calls
• Entered demographic/financial information
• Scheduled patient appointments
• Ordered office supplies

Medical Records Specialist Aug – Oct 2014
• Organized paper charts
• Destroyed expired charts
• Managed medical record release requests
• Converted medical records to Electronic Medical Records (EMR)

Quiksilver Ontario, CA
Sales Associate Jun 2011 – Jul 2014
• Provided exceptional customer service
• Provided a positive/energetic environment for customers and staff
• Maintained sold product knowledge

Professional Qualifications
• Microsoft Excel, Proficient
• Microsoft Word, Advanced
• Microsoft PowerPoint, Advanced
• Microsoft Outlook, Proficient
• HIPAA/OSHA Trained