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Good training requires a commitment to developing competencies. A basic understanding of teaching excellence allows trainers to evaluate their teaching style A good trainer is key to a great training experience. While the training needs may differ depending on the domain, a good trainer provides essentially the following:
well-defined course outline given, it is easy to convey the meaning of any such training.
The course structure should be well defined. With the specific details
It should be topical and updated The course should be specific to the
topic being covered and should blend with the current scenario. It should carry all the updated facts and information.
A complete schedule of the training The training schedule should be defined as a step wise process. The timelines of the training schedule should be adhered to. The completion of each training module should be followed by formal or informal assessment.
Simplicity in the training material Presentation, Takeaways, Workbook, Handouts – The training should be well supplemented by presentations, takeaways and workbook exercises. Specific topics in the presentation may be dealt with at a deeper level in the handout, takeaway or workbook.
Provide simple and relevant examples A trainer should present simple and relevant examples to enhance the topic.
Adult learning has a much greater chance of success when the trainer or teacher is competent. An instructor that strives for excellence will demonstrate each of the following qualities of a good trainer. Exudes Patience A good trainer needs to have incredible patience. Often learners are frustrated when introduced to new concepts and they need the trainer or teacher to re-frame the information in a way that will encourage them to see beyond a block in learning. Explains Concepts Simply Often in an attempt to convey a new concept, poor trainers tend to over complicate with providing a high level of detail. A good trainer knows how to pull out the key concepts and points and to gradually build in the details over time once the basic concepts are understood. Often it takes up to three different introductions or exposures to a concept before learners retain the information. For example, present the key concepts in a short lecture, then discuss them within case studies and finally create an assignment around the key concepts. Facilitates Active Learning Lectures provide information to the masses but for true learning to occur, a good trainer facilitates active learning by finding ways for the learner to uncover the key concepts through discovery and practice. Hands-on
learning through discussions, quizzes, games, case studies, simulations, brainstorming etc. will engage the learner in the topic and facilitate their learning. Uses Creative Approaches Variety is the spice of life and it also spices up learning. A good teacher knows when to change gears and offer an activity or exercise that will shake up preconceived notions of learners and expand their perceptions. Challenge learners by offering the unexpected and mixing up the delivery to appeal to the various learning styles.
Demonstrates Acceptance of Different Views A good teacher remains neutral and encourages debates that explore the pros and cons of concepts. Racism, hate and ignorance should never exist in a classroom. A good trainer will demonstrate zero tolerance for unethical behaviors while, at the same time, encourage different viewpoints that help learners understand cultural diversity. Sees the Big Picture and Breaks it Down Good trainers remember to link individual concepts with a bigger picture so that the learner understands the role each piece plays. When learners do not understand the bigger picture, they often feel confused as the learning feels disjointed. Motivates Learning Part cheerleader, part coach; a good trainer knows how to motivate learning through encouragement and support. Good teachers insist on the
learner doing the work to uncover answers to problems while guiding them gently with encouraging words and hints to help steer them along in their discovery. Poor instructors give away answers and do the work for the learner. Good instructors encourage curiosity. Creates a Welcome, Safe Environment Adult learners need to feel that their classroom (be it virtual or not) is a safe place to express their concerns and ask questions. Learners who feel threatened by a closed communicative environment will not learn and will usually drop out. Comes Prepared An organized instructor will gain instant respect from learners. Showing up on time as well as demonstrating that lessons are planned, prepared and relevant to the audience will impress learners. If an instructor can demonstrate a high level of competence, then learners will remain engaged. Learning happens in an environment that fosters patience, simplified concepts, active learning, creativity, diversity of views, perspective, motivation, safety and organization.
The Power of Body Language
Good communication is the foundation of successful relationships, both personally and professionally. But we communicate with much more than words. In fact, research shows that the majority of our communication is nonverbal. Nonverbal communication, or body language, includes our facial expressions, gestures, eye contact, posture, and even the tone of our voice. The ability to understand and use nonverbal communication is a powerful tool that will help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work.
The power of body language (nonverbal communication)
Nonverbal communication, or body language, is a vital form of communication. When we interact with others, we continuously give and receive countless wordless signals. All of our nonverbal behaviors—the gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages. The way you listen, look, move, and react tell the other person whether or not you care and how well you’re listening. The nonverbal signals you send either produce a sense of interest, trust, and desire for connection— or they generate disinterest, distrust, and confusion.
Body language in relationships
It takes more than words to create fulfilling, strong relationships. Nonverbal communication has a huge impact on the quality of our relationships. Nonverbal communication skills improve relationships by helping you:
Accurately read other people, including the emotions they’re feeling and the unspoken messages they’re sending. Create trust and transparency in relationships by sending nonverbal signals that match up with your words. Respond with nonverbal cues that show others that you understand, notice, and care.
Unfortunately, many people send confusing or negative nonverbal signals without even knowing it. When this happens, both connection and trust are lost in our relationships.
Types of body language
There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.
The human face is extremely expressive, able to express countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions
for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.
Body movements and posture
Consider how your perceptions of people are affected by the way they sit, walk, stand up, or hold their head. The way you move and carry yourself communicates a wealth of information to the world. This type of nonverbal communication includes your posture, bearing, stance, and subtle movements.
Gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands when we’re arguing or speaking animatedly— expressing ourselves with gestures often without thinking. However, the meaning of gestures can be very different across cultures and regions, so it’s important to be careful to avoid misinterpretation.
Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other person’s response.
We communicate a great deal through touch. Think about the messages given by the following: a firm handshake, a timid tap on the shoulder, a
warm bear hug, a reassuring pat on the back, a patronizing pat on the head, or a controlling grip on your arm.
Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection.
We communicate with our voices, even when we are not using words. Nonverbal speech sounds such as tone, pitch, volume, inflection, rhythm, and rate are important communication elements. When we speak, other people “read” our voices in addition to listening to our words. These nonverbal speech sounds provide subtle but powerful clues into our true feelings and what we really mean. Think about how tone of voice, for example, can indicate sarcasm, anger, affection, or confidence.
Using body language successfully
Nonverbal communication is a rapidly flowing back-and-forth process. Successful nonverbal communication depends on emotional selfawareness and an understanding of the cues you’re sending, along with the ability to accurately pick up on the cues others are sending you. This requires your full concentration and attention. If you are planning what
you’re going to say next, daydreaming, or thinking about something else, you are almost certain to miss nonverbal cues and other subtleties in the conversation. You need to stay focused on the moment-to-moment experience in order to fully understand what’s going on
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