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Professional satisfaction represents the most important factor of implication in work

and its recognition is essential for its achievement. The importance is indicated by the fact

that it allows people to see themselves as winners (Floristeanu, 2009).

A study from Schneider et al. (2003) indicated that employee satisfaction is an

attitude of employees which was being focused in some performance measurement models

that illustrates the flow from the human resources practices towards the performance of its

organization. There are also studies that manifest the positive relationships between the

mutual employee satisfaction and business unit-level performance.

The finding in the study of Santiago et al. (2015) concluded that the

overall satisfaction of employees with respect to its satisfaction towards senior leadership,

compensation, and work/life balance, proportionately impact firm performance.This analysis

shows that there is a strong and positive connection between job satisfaction and

organizational performance. It could be analyzed that job satisfaction determines

organizational performance, rather than organizational performance following job satisfaction

(Bakotic, 2016).

Resource Person

Speakers have a significant role in seminar learning. To become an effective speaker,

you should have an expertise in the seminar topics, and should not be perceived as

threatening by the participants and should have good inter-personal and expository skills to

encourage interaction with the audience. It was also stated that speakers should provide

examples and context to illustrate the topics and help the participants identify the gaps in

their knowledge. With that, they can ensure the participants that learning objectives will be

reached according to what is intended to be accomplished (Spruijt et al., 2013).

As a speaker, he/she is obliged to cover the issued topics with full knowledge,

creating verifiable and accurate statements, and using sufficient, quality visual aids. But to

become a successful one, the speaker’s speech must be guided with some particular factors.

Of course, in conducting a seminar the speaker must always plan in advance and take into

account the delivery and content of the speech.

The delivery, the way the message is presented, should complement the seminar's

objective. A well-organized seminar delivered poorly can quickly lose effectiveness

(Laskowski, 1998).

A study from Ashworth (2016) stated that in delivering the seminar, CPD providers

must ensure the participants that it lives up to their promises and is satisfactorily presented by

someone who keenly understands the technical issues of the course.

Effective skills in delivery are really important. By presenting your speech with

impressive delivery, it can be a way in having a great content. Notwithstanding, if you do not

have a strong foundation in your content the seminar itself will be a waste of time (Mazur,


In the study of Reynolds (2016), it tells that no matter how great your delivery is, or

how professional and appealing your supporting visuals are, if your presentation is not based

on solid content, you will not succeed with your objectives as a presenter.

The content is what you say about your topic. It is the meat of your speech or

presentation (Laskowski, 1998). It is important that in preparing and presenting the content of

your speech or presentation, you must consider the needs of the participants, the time factors,

and their main objectives.

Another study from Mazur (2013) indicated that the content is the foundation of your

presentation while your skills in delivering it can emphasize your message. Delivery is

simply the icing on your content cupcake.


By having a lot of trainings and seminars to be conducted, participants will not just

become efficient but also an effective one. Seminars promote and enhance the art and skills

of each participant in their chosen career. It can also help establish an adequate learning

environment. Teachers, in particular, can develop their teaching-learning situations, keep

updated on the state-of-the-art instructional equipments and hearten themselves to become

exceptional teachers in the modern world (Felipe, 2013).

In the study of Katharaki et al. (2009), the participants quoted that the seminar

provided them with enough knowledge that suited their profession and also aided them in

developing their skills. The satisfaction of their participants showed that their demands were

met which lead them to expressing their willingness to attend more lifelong-learning


Over-all Management


A study from Jones (2007) stated that people tend to prefer a setting that they are

familiar with. So in selecting the best location for the seminar, the participants must be kept

in mind first to make sure that they will be satisfied as to the venue. The key is to select a

facility that is free of any distractions, reflective to the tone of the seminar and is more

convenient and has sufficient parking that is available for the participants.


It was also mentioned from the study of Spruijt et al. (2013) that the significance of

well-functioning equipments, the presence of whiteboards and suitable learning environment

with ventilation, windows and light was being emphasized by the participants as being

helpful for them to stay focused. They also specified that different seating arrangements

should be attainable, requiring venues with adequate space.

Audio Visual Materials

Audio visual materials are essential towards effective seminars. Audio visual

materials are those devices which are used in seminars to encourage learning process and

make it easier and interesting for the audience to cope up with the topics. These are the best

tools to deliver the subject content more effectively and for the best dissemination of

knowledge. So there is no doubt that technical devices have great impact and dynamic

informative system (Rasul, Bukhsh&Batool, 2011).

Schneider, B., Hanges, P.J., Smith, D.B. and Salvaggio, A.N. (2003), " Which comes first:

employee attitudes or organizational financial and market performance? ", Journal of Applied

Psychology, Vol. 88 No. 5, pp. 836 - 851.


Melián-González, Santiago; Bulchand-Gidumal, Jacques; González López-Valcárcel,

Beatriz. Personnel Review; Farnborough 44.6 (2015): 906.

DanicaBakotićPages 118-130 | Received 18 Nov 2013, Accepted 11 Mar 2015, Published

online: 22 Apr 2016