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INTERPERSONAL SKILLS

BRIANNA BYNUM

What are interpersonal skills?

Interpersonal skills are the skills used by a person to interact with others properly Interpersonal skills are a prerequisite for many positions in an organization.

❖ Interpersonal skills are the skills used by a person to interact with others properly ❖

Examples of interpersonal skills

Verbal communication Nonverbal communication Listening skills Negotiation Problem-solving Decision-making assertiveness

❖ Verbal communication ❖ Nonverbal communication ❖ Listening skills ❖ Negotiation ❖ Problem-solving ❖ Decision-making ❖

Why do we need interpersonal skills

❖ Interpersonal communication skills are essential to developing other key life skills ❖ Interpersonal skills are
❖ Interpersonal communication skills are essential to
developing other key life skills
❖ Interpersonal skills are good in a workplace
❖ People with strong interpersonal skills are often more
successful in both their professional and personal lives.

How can you improve your interpersonal skills?

❖ Control your emotions ❖ Practice empathy ❖ Practice good listening ❖ Focus on your basic
❖ Control your emotions
❖ Practice empathy
❖ Practice good listening
❖ Focus on your basic communication skills
❖ Identify areas for improvement